The table below looks at the statistics for the 2nd Line Support role in IT contracts advertised for the West Sussex region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support in their job title over the 3 months to 22 December 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 Dec 2014
Same period 2013 Same period 2012
Second Line Support
Rank 45 41 48
Rank change year-on-year
-4 +7
Contract jobs requiring a 2nd Line Support 4 3 4
As % of all contract IT jobs located in West Sussex 1.01% 0.79% 0.86%
As % of the Job Titles category 1.05% 0.82% 0.90%
Number of daily rates quoted 2 1 2
Average daily rate
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£105 £145 £161
Average daily rate % change year-on-year
-27.58% -10.07%
UK excluding London average daily rate £160 £150 £140
% change year-on-year
+6.66% +7.14%
Number of hourly rates quoted 2 2 0
Average hourly rate £15.00 £14.00 -
Average hourly rate % change year-on-year
+7.14% -
UK excluding London average hourly rate £13.80 £14.25 £14.00
% change year-on-year
-3.15% +1.78%
2nd Line Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the West Sussex region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
West Sussex
Contract IT job ads with a match in the
Job Titles category
380 365 443
As % of all contract IT jobs located in West Sussex 95.96% 96.56% 95.68%
Number of daily rates quoted 267 199 289
Average daily rate £375 £355 £375
Average daily rate % change year-on-year
+5.63% -5.33%
90% offered a daily rate of more than £213 £150 £257
10% offered a daily rate of more than £475 £498 £495
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 22 33 26
Average hourly rate £18.00 £12.50 £20.69
Average hourly rate % change year-on-year
+44.00% -39.57%
90% offered a hourly rate of more than £14.45 £11.11 £13.50
10% offered a hourly rate of more than £30.75 £35.00 £37.50
UK excluding London average hourly rate £16.00 £17.00 £18.00
% change year-on-year
-5.88% -5.55%

2nd Line Support
Jobs Demand Trend in West Sussex

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support in the job title across the West Sussex region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in West Sussex

2nd Line Support
Daily Rate Trend in West Sussex

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support across the West Sussex region.

2nd Line Support Daily Rate Trend in West Sussex

2nd Line Support
Hourly Rate Trend in West Sussex

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support across the West Sussex region.

2nd Line Support Hourly Rate Trend in West Sussex

2nd Line Support
Contract Job Locations in West Sussex

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 2nd Line Support within the West Sussex region over the 3 months to 22 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Crawley - 2 £105 - 1
Gatwick - - - -
Burgess Hill - - - -
2nd Line Support
South East

2nd Line Support
Top 30 Related IT Skills in West Sussex

For the 6 months to 22 December 2014, IT contractor jobs across the West Sussex region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title.

1 25 (89.29%) Windows
2 20 (71.43%) MS Office
3 16 (57.14%) Windows 7
4 15 (53.57%) MS Excel
5 14 (50.00%) Microsoft
5 14 (50.00%) Active Directory
6 6 (21.43%) ITIL
7 5 (17.86%) Windows XP
8 4 (14.29%) Windows 2000
8 4 (14.29%) Lotus Domino
8 4 (14.29%) Lotus
8 4 (14.29%) MS PowerPoint
8 4 (14.29%) Windows Server 2008
8 4 (14.29%) Windows Phone
9 3 (10.71%) C
9 3 (10.71%) MCP
9 3 (10.71%) Linux
9 3 (10.71%) MS Exchange
9 3 (10.71%) Mac OS X
9 3 (10.71%) Windows Server 2003
9 3 (10.71%) Internet
9 3 (10.71%) Blackberry
9 3 (10.71%) Service Management
9 3 (10.71%) Firewall
9 3 (10.71%) Mac OS
10 2 (7.14%) IBM Notes
10 2 (7.14%) Dell
11 1 (3.57%) Windows NT
11 1 (3.57%) TCP/IP
11 1 (3.57%) SLA

2nd Line Support
Top Related IT Skills in West Sussex by Category

For the 6 months to 22 December 2014, IT contractor jobs across the West Sussex region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (14.29%) Lotus Domino
2 3 (10.71%) MS Exchange
3 2 (7.14%) IBM Notes
4 1 (3.57%) CICS
Applications
1 20 (71.43%) MS Office
2 15 (53.57%) MS Excel
3 4 (14.29%) MS PowerPoint
Communications & Networking
1 3 (10.71%) Internet
1 3 (10.71%) Firewall
2 1 (3.57%) TCP/IP
General
1 1 (3.57%) Telecoms
Miscellaneous
1 3 (10.71%) Blackberry
2 1 (3.57%) NHS
Operating Systems
1 25 (89.29%) Windows
2 16 (57.14%) Windows 7
3 5 (17.86%) Windows XP
4 4 (14.29%) Windows 2000
4 4 (14.29%) Windows Phone
4 4 (14.29%) Windows Server 2008
5 3 (10.71%) Mac OS
5 3 (10.71%) Linux
5 3 (10.71%) Mac OS X
5 3 (10.71%) Windows Server 2003
6 1 (3.57%) Android
6 1 (3.57%) Windows NT
Processes & Methodologies
1 6 (21.43%) ITIL
2 3 (10.71%) Service Management
3 1 (3.57%) Migration
3 1 (3.57%) Asset Management
3 1 (3.57%) Incident Management
Programming Languages
1 3 (10.71%) C
Qualifications
1 3 (10.71%) MCP
Quality Assurance & Compliance
1 1 (3.57%) SLA
System Software
1 14 (50.00%) Active Directory
Systems Management
1 1 (3.57%) SCCM
Vendors
1 14 (50.00%) Microsoft
2 4 (14.29%) Lotus
3 2 (7.14%) Dell
4 1 (3.57%) Citrix
4 1 (3.57%) HP
4 1 (3.57%) Remedy
4 1 (3.57%) Mitel
4 1 (3.57%) Cisco