The table below looks at the statistics for the 2nd Line Support role in IT contracts advertised for the West Sussex region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support in their job title over the 3 months to 11 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
11 Feb 2016
Same period 2015 Same period 2014
Second Line Support
Rank 45 50 35
Rank change year-on-year
+5 -15
Contract jobs requiring a 2nd Line Support 3 5 4
As % of all contract IT jobs located in West Sussex 0.65% 1.07% 1.13%
As % of the Job Titles category 0.67% 1.10% 1.18%
Number of daily rates quoted 0 1 3
Average daily rate - £110 £145
Average daily rate % change year-on-year
- -24.13%
UK excluding London average daily rate £160 £165 £140
% change year-on-year
-3.03% +17.85%
Number of hourly rates quoted 2 3 1
Average hourly rate £15.00 £14.50 £15.50
Average hourly rate % change year-on-year
+3.44% -6.45%
UK excluding London average hourly rate £16.00 £14.50 £15.09
% change year-on-year
+10.34% -3.90%
2nd Line Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the West Sussex region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
West Sussex
Contract IT job ads with a match in the
Job Titles category
446 453 338
As % of all contract IT jobs located in West Sussex 96.12% 96.59% 95.48%
Number of daily rates quoted 282 284 202
Average daily rate £375 £375 £330
Average daily rate % change year-on-year
- +13.63%
90% offered a daily rate of more than £260 £250 £145
10% offered a daily rate of more than £525 £479 £495
UK excluding London average daily rate £375 £375 £350
% change year-on-year
- +7.14%
Number of hourly rates quoted 20 40 28
Average hourly rate £15.00 £15.50 £19.00
Average hourly rate % change year-on-year
-3.22% -18.42%
90% offered a hourly rate of more than £11.50 £14.50 £12.46
10% offered a hourly rate of more than £35.00 £40.00 £40.00
UK excluding London average hourly rate £17.50 £16.50 £16.50
% change year-on-year
+6.06% -

2nd Line Support
Jobs Demand Trend in West Sussex

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support in the job title across the West Sussex region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in West Sussex

2nd Line Support
Daily Rate Trend in West Sussex

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support across the West Sussex region.

2nd Line Support Daily Rate Trend in West Sussex

2nd Line Support
Hourly Rate Trend in West Sussex

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support across the West Sussex region.

2nd Line Support Hourly Rate Trend in West Sussex

2nd Line Support
Contract Job Locations in West Sussex

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 2nd Line Support within the West Sussex region over the 3 months to 11 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Crawley -7 1 - -
Gatwick - 1 - - 1
2nd Line Support
South East

2nd Line Support
Top 30 Related IT Skills in West Sussex

For the 6 months to 11 February 2016, IT contractor jobs across the West Sussex region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title.

1 15 (88.24%) Windows
2 12 (70.59%) Microsoft
3 9 (52.94%) MS Office
4 8 (47.06%) Active Directory
4 8 (47.06%) Windows XP
5 7 (41.18%) Windows 7
6 6 (35.29%) MS Excel
7 4 (23.53%) ITIL
7 4 (23.53%) MS Exchange
8 3 (17.65%) Dell
8 3 (17.65%) Citrix
8 3 (17.65%) IBM Domino
8 3 (17.65%) Lotus
8 3 (17.65%) Apple
8 3 (17.65%) VMware
8 3 (17.65%) VMware Infrastructure
9 2 (11.76%) Windows Phone
9 2 (11.76%) Exchange Server 2010
9 2 (11.76%) Office 365
9 2 (11.76%) Windows Server
9 2 (11.76%) Cisco
9 2 (11.76%) TCP/IP
10 1 (5.88%) Service Delivery
10 1 (5.88%) Disaster Recovery
10 1 (5.88%) Firewall
10 1 (5.88%) Wireless
10 1 (5.88%) IPsec
10 1 (5.88%) Advertising
10 1 (5.88%) Migration
10 1 (5.88%) Games

2nd Line Support
Top Related IT Skills in West Sussex by Category

For the 6 months to 11 February 2016, IT contractor jobs across the West Sussex region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (23.53%) MS Exchange
2 3 (17.65%) IBM Domino
3 2 (11.76%) Exchange Server 2010
4 1 (5.88%) IBM Notes
Applications
1 9 (52.94%) MS Office
2 6 (35.29%) MS Excel
3 1 (5.88%) MS PowerPoint
Cloud Services
1 2 (11.76%) Office 365
Communications & Networking
1 2 (11.76%) TCP/IP
2 1 (5.88%) ADSL
2 1 (5.88%) Cisco IOS
2 1 (5.88%) Extranet
2 1 (5.88%) Firewall
2 1 (5.88%) IPsec
2 1 (5.88%) PBX
2 1 (5.88%) VPN
2 1 (5.88%) WAN
2 1 (5.88%) Wireless
Database & Business Intelligence
1 1 (5.88%) SQL Server
1 1 (5.88%) SQL Server 2005
1 1 (5.88%) SQL Server 2012
General
1 1 (5.88%) Advertising
1 1 (5.88%) French Language
1 1 (5.88%) Games
1 1 (5.88%) Local Government
Miscellaneous
1 1 (5.88%) Analytical Skills
1 1 (5.88%) Mathematics
1 1 (5.88%) Video Conferencing
Operating Systems
1 15 (88.24%) Windows
2 8 (47.06%) Windows XP
3 7 (41.18%) Windows 7
4 2 (11.76%) Windows Phone
4 2 (11.76%) Windows Server
5 1 (5.88%) Linux
5 1 (5.88%) Ubuntu
5 1 (5.88%) Windows 8
5 1 (5.88%) Windows Server 2003
5 1 (5.88%) Windows Server 2008
5 1 (5.88%) Windows Server 2012
Processes & Methodologies
1 4 (23.53%) ITIL
2 1 (5.88%) Coaching
2 1 (5.88%) Disaster Recovery
2 1 (5.88%) Migration
2 1 (5.88%) Service Delivery
2 1 (5.88%) Time Management
Programming Languages
1 1 (5.88%) SQL
Qualifications
1 1 (5.88%) Microsoft Certification
Quality Assurance & Compliance
1 1 (5.88%) SLA
System Software
1 8 (47.06%) Active Directory
2 3 (17.65%) VMware Infrastructure
3 1 (5.88%) ProxySG
3 1 (5.88%) vSphere
Systems Management
1 1 (5.88%) FortiGate
Vendors
1 12 (70.59%) Microsoft
2 3 (17.65%) Apple
2 3 (17.65%) Citrix
2 3 (17.65%) Dell
2 3 (17.65%) Lotus
2 3 (17.65%) VMware
3 2 (11.76%) Cisco
4 1 (5.88%) Blue Coat
4 1 (5.88%) CommVault
4 1 (5.88%) Fortinet
4 1 (5.88%) LANDesk
4 1 (5.88%) Mitel
4 1 (5.88%) Panasonic