The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the West Sussex region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
Second Line Support
Rank 87 83 110
Rank change year-on-year
-4 +27
Permanent jobs requiring a 2nd Line Support 19 26 7
As % of all permanent IT jobs located in West Sussex 1.60% 1.92% 0.46%
As % of the Job Titles category 1.63% 1.99% 0.48%
Number of salaries quoted 12 26 5
Average salary £24,750 £24,000 £25,000
Average salary % change year-on-year
+3.12% -4.00%
90% offered a salary of more than £20,000 £20,250 £23,500
10% offered a salary of more than £32,700 £26,250 £29,500
UK excluding London average salary £24,500 £24,500 £25,000
% change year-on-year
- -2.00%
2nd Line Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Sussex region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Sussex
Permanent IT job ads with a match in the
Job Titles category
1165 1309 1462
As % of all permanent IT jobs located in West Sussex 98.15% 96.61% 96.31%
Number of salaries quoted 1041 1164 1228
Average salary £42,000 £42,500 £40,000
Average salary % change year-on-year
-1.17% +6.25%
90% offered a salary of more than £24,500 £25,000 £23,500
10% offered a salary of more than £55,000 £56,700 £61,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

2nd Line Support
Jobs Demand Trend in West Sussex

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the West Sussex region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in West Sussex

2nd Line Support
Salary Trend in West Sussex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the West Sussex region.

2nd Line Support Salary Trend in West Sussex

2nd Line Support
Job Locations in West Sussex

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support within the West Sussex region over the 3 months to 22 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Crawley +7 12 £22,000 -12.00% 1
Gatwick - 3 £33,000 -
Horsham -6 1 £25,500 +25.92%
2nd Line Support
South East

2nd Line Support
Top 30 Related IT Skills in West Sussex

For the 6 months to 22 May 2015, IT jobs across the West Sussex region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 28 (80.00%) Windows
2 23 (65.71%) Windows Server 2003
2 23 (65.71%) Windows Server 2008
3 21 (60.00%) MS Office
4 15 (42.86%) Active Directory
5 13 (37.14%) Microsoft
5 13 (37.14%) Linux
6 12 (34.29%) Firewall
7 11 (31.43%) Blackberry
7 11 (31.43%) Internet
7 11 (31.43%) Mac OS X
7 11 (31.43%) MCP
7 11 (31.43%) C
7 11 (31.43%) Mac OS
7 11 (31.43%) Windows 7
8 10 (28.57%) VMware Infrastructure
8 10 (28.57%) VMware
9 9 (25.71%) LAN
9 9 (25.71%) WAN
10 8 (22.86%) CA
10 8 (22.86%) Finance
10 8 (22.86%) Software Delivery
11 5 (14.29%) French Language
11 5 (14.29%) German Language
11 5 (14.29%) MS Exchange
12 3 (8.57%) Biometrics
12 3 (8.57%) Service Delivery
12 3 (8.57%) Exchange Server 2007
12 3 (8.57%) Windows Server 2012
12 3 (8.57%) Exchange Server 2013

2nd Line Support
Top Related IT Skills in West Sussex by Category

For the 6 months to 22 May 2015, IT jobs across the West Sussex region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (14.29%) MS Exchange
2 3 (8.57%) Exchange Server 2007
2 3 (8.57%) Exchange Server 2013
2 3 (8.57%) Exchange Server 2010
3 1 (2.86%) IIS
Applications
1 21 (60.00%) MS Office
Cloud Services
1 1 (2.86%) Office 365
Communications & Networking
1 12 (34.29%) Firewall
2 11 (31.43%) Internet
3 9 (25.71%) LAN
3 9 (25.71%) WAN
4 1 (2.86%) DNS
4 1 (2.86%) VoIP
4 1 (2.86%) Wireless
Database & Business Intelligence
1 2 (5.71%) SQL Server
2 1 (2.86%) SQL Server 2008
2 1 (2.86%) SQL Server 2005
General
1 8 (22.86%) Finance
2 5 (14.29%) French Language
2 5 (14.29%) German Language
3 2 (5.71%) Spanish Language
Miscellaneous
1 11 (31.43%) Blackberry
2 3 (8.57%) Biometrics
3 1 (2.86%) Management Information System
Operating Systems
1 28 (80.00%) Windows
2 23 (65.71%) Windows Server 2003
2 23 (65.71%) Windows Server 2008
3 13 (37.14%) Linux
4 11 (31.43%) Mac OS X
4 11 (31.43%) Mac OS
4 11 (31.43%) Windows 7
5 3 (8.57%) Windows Server 2012
6 2 (5.71%) Windows 8
6 2 (5.71%) zOS
6 2 (5.71%) UNIX
Processes & Methodologies
1 8 (22.86%) Software Delivery
2 3 (8.57%) Service Delivery
3 1 (2.86%) Time Management
Programming Languages
1 11 (31.43%) C
2 1 (2.86%) SQL
Qualifications
1 11 (31.43%) MCP
2 1 (2.86%) MCSA
2 1 (2.86%) Microsoft Certification
2 1 (2.86%) MOS
Quality Assurance & Compliance
1 2 (5.71%) QA
2 1 (2.86%) SLA
System Software
1 15 (42.86%) Active Directory
2 10 (28.57%) VMware Infrastructure
3 1 (2.86%) XenApp
Vendors
1 13 (37.14%) Microsoft
2 10 (28.57%) VMware
3 8 (22.86%) CA
4 2 (5.71%) Citrix
Crawley, West Sussex
ARC IT Recruitment Ltd
Salary: £33000 Per Annum Plus Benefits
Posted: 3 days ago
West Sussex
Clearwater People Solutions
Salary: £23000 - £28000 Per Annum Excellent benefits
Posted: 5 days ago
West Sussex
Cyber Team
Salary: From £31,000 to £31,000 per annum
Posted: 6 days ago