The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the West Sussex region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 29 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Jan 2015
Same period 2014 Same period 2013
Second Line Support
Rank 79 83 102
Rank change year-on-year
+4 +19
Permanent jobs requiring a 2nd Line Support 16 11 6
As % of all permanent IT jobs located in West Sussex 1.54% 1.09% 0.44%
As % of the Job Titles category 1.59% 1.13% 0.46%
Number of salaries quoted 11 6 6
Average salary £24,000 £26,000 £24,000
Average salary % change year-on-year
-7.69% +8.33%
UK excluding London average salary £25,000 £25,000 £24,000
% change year-on-year
- +4.16%
2nd Line Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Sussex region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Sussex
Permanent IT job ads with a match in the
Job Titles category
1006 971 1310
As % of all permanent IT jobs located in West Sussex 96.92% 96.62% 95.48%
Number of salaries quoted 880 878 1178
Average salary £40,000 £40,000 £38,500
Average salary % change year-on-year
- +3.89%
90% offered a salary of more than £24,000 £25,000 £21,500
10% offered a salary of more than £50,000 £57,500 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support
Jobs Demand Trend in West Sussex

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the West Sussex region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in West Sussex

2nd Line Support
Salary Trend in West Sussex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the West Sussex region.

2nd Line Support Salary Trend in West Sussex

2nd Line Support
Salary Histogram in West Sussex

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the West Sussex region over the 3 months to 29 January 2015.

2nd Line Support Salary Histogram in West Sussex

2nd Line Support
Job Locations in West Sussex

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support within the West Sussex region over the 3 months to 29 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Crawley -1 11 £24,000 +2.12% 1
Gatwick - 3 £35,000 -
Burgess Hill - 2 £26,500 -
2nd Line Support
South East

2nd Line Support
Top 30 Related IT Skills in West Sussex

For the 6 months to 29 January 2015, IT jobs across the West Sussex region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 18 (69.23%) Windows
2 16 (61.54%) MS Office
3 14 (53.85%) Windows Server 2003
3 14 (53.85%) Windows Server 2008
4 12 (46.15%) Active Directory
5 10 (38.46%) Firewall
6 8 (30.77%) Mac OS X
6 8 (30.77%) Mac OS
6 8 (30.77%) Microsoft
6 8 (30.77%) Internet
6 8 (30.77%) Blackberry
6 8 (30.77%) MCP
6 8 (30.77%) Linux
7 7 (26.92%) C
7 7 (26.92%) Windows 7
7 7 (26.92%) VMware
8 6 (23.08%) LAN
8 6 (23.08%) WAN
9 5 (19.23%) ITIL
9 5 (19.23%) Citrix
9 5 (19.23%) CA
9 5 (19.23%) Finance
9 5 (19.23%) VMware Infrastructure
10 3 (11.54%) French Language
10 3 (11.54%) German Language
10 3 (11.54%) MS Exchange
10 3 (11.54%) SLA
10 3 (11.54%) SQL Server
11 2 (7.69%) SQL
12 1 (3.85%) VB.NET

2nd Line Support
Top Related IT Skills in West Sussex by Category

For the 6 months to 29 January 2015, IT jobs across the West Sussex region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (11.54%) MS Exchange
2 1 (3.85%) IBM Notes
2 1 (3.85%) Exchange Server 2007
2 1 (3.85%) Exchange Server 2003
2 1 (3.85%) Exchange Server 2010
Applications
1 16 (61.54%) MS Office
2 1 (3.85%) MS Excel
Cloud Services
1 1 (3.85%) Office 365
Communications & Networking
1 10 (38.46%) Firewall
2 8 (30.77%) Internet
3 6 (23.08%) LAN
3 6 (23.08%) WAN
4 1 (3.85%) TCP/IP
4 1 (3.85%) VoIP
4 1 (3.85%) SAN
Database & Business Intelligence
1 3 (11.54%) SQL Server
General
1 5 (19.23%) Finance
2 3 (11.54%) French Language
2 3 (11.54%) German Language
Libraries, Frameworks & Software Standards
1 1 (3.85%) .NET
Miscellaneous
1 8 (30.77%) Blackberry
2 1 (3.85%) Analytical Skills
Operating Systems
1 18 (69.23%) Windows
2 14 (53.85%) Windows Server 2003
2 14 (53.85%) Windows Server 2008
3 8 (30.77%) Mac OS X
3 8 (30.77%) Mac OS
3 8 (30.77%) Linux
4 7 (26.92%) Windows 7
5 1 (3.85%) Windows 8
5 1 (3.85%) Windows Server 2012
Processes & Methodologies
1 5 (19.23%) ITIL
2 1 (3.85%) Incident Management
2 1 (3.85%) Service Delivery
2 1 (3.85%) Change Management
Programming Languages
1 7 (26.92%) C
2 2 (7.69%) SQL
3 1 (3.85%) VB.NET
Qualifications
1 8 (30.77%) MCP
Quality Assurance & Compliance
1 3 (11.54%) SLA
System Software
1 12 (46.15%) Active Directory
2 5 (19.23%) VMware Infrastructure
3 1 (3.85%) VMware ESX
Systems Management
1 1 (3.85%) Norton AntiVirus
1 1 (3.85%) Backup Exec
Vendors
1 8 (30.77%) Microsoft
2 7 (26.92%) VMware
3 5 (19.23%) Citrix
3 5 (19.23%) CA
4 1 (3.85%) Cisco
4 1 (3.85%) NetApp
4 1 (3.85%) Lotus
4 1 (3.85%) Symantec
4 1 (3.85%) McAfee
Crawley, West Sussex
Connect Support Services Ltd
Salary: Negotiable depending on experience
Posted: 6 days ago