The statistics below represent IT jobs advertised across the West Sussex region that had 2nd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 19 February 2017 with a comparison to same period over 2 years.

3 months to
19 Feb 2017
Same period 2016 Same period 2015
Second Line Support
South East / West Sussex
Rank 79 87 88
Rank change year-on-year
+8 +1
Permanent jobs requiring a 2nd Line Support 18 17 16
As % of all permanent IT jobs located in West Sussex 1.68% 1.52% 1.45%
As % of the Job Titles category 1.72% 1.55% 1.48%
Number of salaries quoted 16 15 11
Median salary £26,500 £33,000 £24,000
Median salary % change year-on-year
-19.69% +37.50%
UK excluding London median salary £25,000 £25,500 £25,000
% change year-on-year
-1.96% +2.00%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Sussex region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Sussex
Permanent IT job ads with a match in the
Job Titles category
1046 1099 1079
As % of all permanent IT jobs located in West Sussex 97.57% 98.13% 97.82%
Number of salaries quoted 913 1011 929
Median salary £45,000 £42,500 £40,000
Median salary % change year-on-year
+5.88% +6.25%
90% offered a salary of more than £28,500 £26,500 £25,000
10% offered a salary of more than £60,000 £50,000 £60,000
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

2nd Line Support
Jobs Demand Trend in West Sussex

The demand trend of job ads across the West Sussex region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in West Sussex

2nd Line Support
Salary Trend in West Sussex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the West Sussex region.

2nd Line Support Salary Trend in West Sussex

2nd Line Support
Salary Histogram in West Sussex

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the West Sussex region over the 3 months to 19 February 2017.

2nd Line Support Salary Histogram in West Sussex

2nd Line Support
Job Locations in West Sussex

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support within the West Sussex region over the 3 months to 19 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Crawley +18 10 £26,500 +17.77% 2
East Grinstead - 3 £35,000 - 1
Horsham - 2 £25,250 -
Haywards Heath 0 1 £24,750 -17.50%
2nd Line Support
South East

2nd Line Support Skill Set
Top 30 Related IT Skills in West Sussex

For the 6 months to 19 February 2017, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Sussex region featuring 2nd Line Support in the job title.

1 46 (80.70%) Windows
2 32 (56.14%) Windows 7
3 31 (54.39%) Windows Server
4 28 (49.12%) Active Directory
5 23 (40.35%) MS Office
6 19 (33.33%) Windows Server 2008
6 19 (33.33%) Microsoft
7 18 (31.58%) MS Exchange
8 17 (29.82%) Windows Server 2012
9 14 (24.56%) Citrix
10 13 (22.81%) Windows Server 2003
11 12 (21.05%) Office 365
12 11 (19.30%) VMware
12 11 (19.30%) Windows 10
13 10 (17.54%) ITIL
14 9 (15.79%) MS Excel
14 9 (15.79%) Finance
14 9 (15.79%) VMware Infrastructure
15 8 (14.04%) TCP/IP
15 8 (14.04%) SQL
15 8 (14.04%) Mac OS X
15 8 (14.04%) Apple
15 8 (14.04%) B2B
16 7 (12.28%) French Language
16 7 (12.28%) German Language
16 7 (12.28%) Windows 8
17 6 (10.53%) Service Delivery
18 5 (8.77%) CA
18 5 (8.77%) SQL Server
18 5 (8.77%) LAN

2nd Line Support Skill Set
Top Related IT Skills in West Sussex by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 18 (31.58%) MS Exchange
2 2 (3.51%) Tomcat
3 1 (1.75%) SharePoint
Applications
1 23 (40.35%) MS Office
2 9 (15.79%) MS Excel
Business Applications
1 1 (1.75%) Dynamics CRM
Cloud Services
1 12 (21.05%) Office 365
2 1 (1.75%) SaaS
Communications & Networking
1 8 (14.04%) TCP/IP
2 5 (8.77%) LAN
2 5 (8.77%) WAN
3 4 (7.02%) Firewall
4 3 (5.26%) DNS
4 3 (5.26%) IP Telephony
5 2 (3.51%) VPN
6 1 (1.75%) DHCP
Database & Business Intelligence
1 5 (8.77%) SQL Server
1 5 (8.77%) SQL Server 2008
2 4 (7.02%) SQL Server 2012
3 2 (3.51%) PostgreSQL
General
1 9 (15.79%) Finance
2 7 (12.28%) French Language
2 7 (12.28%) German Language
Libraries, Frameworks & Software Standards
1 1 (1.75%) HTML
Miscellaneous
1 5 (8.77%) Driving Licence
2 3 (5.26%) Enterprise Storage
3 2 (3.51%) Enterprise Software
3 2 (3.51%) Management Information System
Operating Systems
1 46 (80.70%) Windows
2 32 (56.14%) Windows 7
3 31 (54.39%) Windows Server
4 19 (33.33%) Windows Server 2008
5 17 (29.82%) Windows Server 2012
6 13 (22.81%) Windows Server 2003
7 11 (19.30%) Windows 10
8 8 (14.04%) Mac OS X
9 7 (12.28%) Windows 8
10 2 (3.51%) Linux
10 2 (3.51%) Windows XP
11 1 (1.75%) Android
11 1 (1.75%) Apple iOS
Processes & Methodologies
1 10 (17.54%) ITIL
2 8 (14.04%) B2B
3 6 (10.53%) Service Delivery
4 5 (8.77%) Software Delivery
5 4 (7.02%) ITIL V3
6 2 (3.51%) Problem Management
6 2 (3.51%) Process Improvement
7 1 (1.75%) Agile Software Development
7 1 (1.75%) Configuration Management
7 1 (1.75%) CRM
7 1 (1.75%) Disaster Recovery
Programming Languages
1 8 (14.04%) SQL
2 2 (3.51%) Shell Script
3 1 (1.75%) JavaScript
Quality Assurance & Compliance
1 1 (1.75%) SLA
System Software
1 28 (49.12%) Active Directory
2 9 (15.79%) VMware Infrastructure
3 3 (5.26%) Hyper-V
Systems Management
1 5 (8.77%) SCCM
2 4 (7.02%) SCOM
3 1 (1.75%) AirWatch
3 1 (1.75%) Microsoft Intune
Vendors
1 19 (33.33%) Microsoft
2 14 (24.56%) Citrix
3 11 (19.30%) VMware
4 8 (14.04%) Apple
5 5 (8.77%) CA
6 2 (3.51%) ServiceNow
7 1 (1.75%) Dell KACE
7 1 (1.75%) MobileIron
Crawley, West Sussex
Senitor Associates
Salary: £24000 per annum
Posted: 4 days ago
East Grinstead, West Sussex
Vadis People
Salary: £30000 - £40000 per annum, Benefits Excellent Package and Great Benefi
Posted: 6 days ago
Crawley, West Sussex
Clearwater People Solutions
Salary: £27000 - £32000 Per Annum
Posted: 6 days ago