The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the West Sussex region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 18 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
18 Sep 2014
Same period 2013 Same period 2012
Second Line Support
Rank 87 59 96
Rank change year-on-year
-28 +37
Permanent jobs requiring a 2nd Line Support 12 28 12
As % of all permanent IT jobs located in West Sussex 1.01% 2.61% 0.82%
As % of the Job Titles category 1.03% 2.68% 0.85%
Number of salaries quoted 8 28 12
Average salary £26,000 £22,000 £26,250
Average salary % change year-on-year
+18.18% -16.19%
90% offered a salary of more than £24,250 £21,100 £24,100
10% offered a salary of more than £31,100 £24,100 £38,750
UK excluding London average salary £24,500 £24,000 £24,000
% change year-on-year
+2.08% -
2nd Line Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Sussex region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Sussex
Permanent IT job ads with a match in the
Job Titles category
1167 1046 1412
As % of all permanent IT jobs located in West Sussex 97.98% 97.48% 96.58%
Number of salaries quoted 1020 950 1230
Average salary £40,000 £40,000 £40,000
90% offered a salary of more than £26,000 £22,000 £24,000
10% offered a salary of more than £55,000 £55,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

2nd Line Support
Jobs Demand Trend in West Sussex

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the West Sussex region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in West Sussex

2nd Line Support
Salary Trend in West Sussex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the West Sussex region.

2nd Line Support Salary Trend in West Sussex

2nd Line Support
Job Locations in West Sussex

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support within the West Sussex region over the 3 months to 18 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Crawley -5 5 £29,500 +25.53%
Shoreham-by-Sea - 3 £26,000 - 1
Gatwick -3 2 £32,500 +58.53%
Littlehampton - 1 £25,000 -
Burgess Hill - 1 £22,500 -
2nd Line Support
South East

2nd Line Support
Top 30 Related IT Skills in West Sussex

For the 6 months to 18 September 2014, IT jobs across the West Sussex region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 43 (91.49%) Windows
2 30 (63.83%) Windows 7
3 29 (61.70%) Microsoft
4 27 (57.45%) Active Directory
5 19 (40.43%) Symantec
6 18 (38.30%) ITIL
7 17 (36.17%) MS Office
7 17 (36.17%) MS Excel
8 16 (34.04%) Norton AntiVirus
9 15 (31.91%) Windows 8
10 13 (27.66%) SCCM
10 13 (27.66%) Windows XP
10 13 (27.66%) MS Exchange
11 12 (25.53%) Windows Server 2003
11 12 (25.53%) Firewall
11 12 (25.53%) Windows Server 2008
12 11 (23.40%) Blackberry
13 10 (21.28%) Apple
13 10 (21.28%) Microsoft Certification
13 10 (21.28%) MCSE
13 10 (21.28%) SQL Server
14 9 (19.15%) MCP
15 7 (14.89%) Mac OS X
16 6 (12.77%) Exchange Server 2003
16 6 (12.77%) C
16 6 (12.77%) Linux
16 6 (12.77%) Citrix
16 6 (12.77%) Internet
16 6 (12.77%) Exchange Server 2010
16 6 (12.77%) Mac OS

2nd Line Support
Top Related IT Skills in West Sussex by Category

For the 6 months to 18 September 2014, IT jobs across the West Sussex region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 13 (27.66%) MS Exchange
2 6 (12.77%) Exchange Server 2003
2 6 (12.77%) Exchange Server 2010
2 6 (12.77%) Exchange Server 2007
3 5 (10.64%) Blackberry Enterprise Server
4 1 (2.13%) SharePoint
Applications
1 17 (36.17%) MS Office
1 17 (36.17%) MS Excel
Communications & Networking
1 12 (25.53%) Firewall
2 6 (12.77%) Internet
3 3 (6.38%) Cisco IOS
3 3 (6.38%) Wi-Fi
3 3 (6.38%) DHCP
3 3 (6.38%) VPN
3 3 (6.38%) DNS
3 3 (6.38%) Broadband
4 1 (2.13%) VoIP
4 1 (2.13%) TCP/IP
4 1 (2.13%) SAN
Database & Business Intelligence
1 10 (21.28%) SQL Server
Libraries, Frameworks & Software Standards
1 1 (2.13%) .NET
Miscellaneous
1 11 (23.40%) Blackberry
2 4 (8.51%) Analytical Skills
3 3 (6.38%) iPhone
3 3 (6.38%) iPad
4 2 (4.26%) Video Conferencing
Operating Systems
1 43 (91.49%) Windows
2 30 (63.83%) Windows 7
3 15 (31.91%) Windows 8
4 13 (27.66%) Windows XP
5 12 (25.53%) Windows Server 2003
5 12 (25.53%) Windows Server 2008
6 7 (14.89%) Mac OS X
7 6 (12.77%) Linux
7 6 (12.77%) Mac OS
8 3 (6.38%) Windows Server 2012
8 3 (6.38%) Windows Phone
8 3 (6.38%) Android
8 3 (6.38%) Windows Vista
Processes & Methodologies
1 18 (38.30%) ITIL
2 5 (10.64%) ITSM
2 5 (10.64%) Service Management
3 3 (6.38%) Incident Management
4 2 (4.26%) Mobile Device Management
5 1 (2.13%) Technical Analysis
5 1 (2.13%) Logistics
5 1 (2.13%) Service Delivery
5 1 (2.13%) Change Management
Programming Languages
1 6 (12.77%) C
2 2 (4.26%) SQL
3 1 (2.13%) VB.NET
Qualifications
1 10 (21.28%) Microsoft Certification
1 10 (21.28%) MCSE
2 9 (19.15%) MCP
3 2 (4.26%) MCDST
4 1 (2.13%) VMware Certified Professional (VCP)
4 1 (2.13%) MCSA
Quality Assurance & Compliance
1 1 (2.13%) SLA
System Software
1 27 (57.45%) Active Directory
2 3 (6.38%) Terminal Server
3 1 (2.13%) VMware Infrastructure
3 1 (2.13%) Hyper-V
Systems Management
1 16 (34.04%) Norton AntiVirus
2 13 (27.66%) SCCM
3 5 (10.64%) Systems Management Server (SMS)
4 3 (6.38%) Backup Exec
5 1 (2.13%) SCOM
Vendors
1 29 (61.70%) Microsoft
2 19 (40.43%) Symantec
3 10 (21.28%) Apple
4 6 (12.77%) Citrix
5 3 (6.38%) Draytek
5 3 (6.38%) Sophos
5 3 (6.38%) McAfee
5 3 (6.38%) Sage
5 3 (6.38%) Cisco
6 2 (4.26%) VMware
7 1 (2.13%) Remedy
7 1 (2.13%) Dell
7 1 (2.13%) NetApp
Shoreham-By-Sea
Recruitment Revolution Limited
Salary: Up to £26,000 plus benefits after qualifying period
Posted: 19 days ago