The first table below looks at the demand for the 2nd Line Support role in IT jobs advertised for the West Sussex region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 17 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the West Sussex region.

Location
3 months to
17 Apr 2014
Same period 2013 Same period 2012
Second Line Support
Rank 93 96 96
Rank change year-on-year
+3 0
Permanent jobs requiring a 2nd Line Support 16 12 8
As % of all permanent IT jobs located in West Sussex 1.15% 0.83% 0.58%
As % of the Job Titles category 1.20% 0.87% 0.60%
Number of salaries quoted 16 10 8
Average salary £22,500 £25,000 £24,000
Average salary % change year-on-year
-10.00% +4.16%
UK excluding London average salary £24,000 £24,500 £24,000
% change year-on-year
-2.04% +2.08%
Job Titles Category
West Sussex
Permanent IT job ads with a match in the
Job Titles category
1338 1380 1335
As % of all permanent IT jobs located in West Sussex 95.91% 95.97% 96.81%
Number of salaries quoted 1173 1157 1135
Average salary £42,500 £40,000 £38,500
Average salary % change year-on-year
+6.25% +3.89%
90% offered a salary of more than £25,000 £22,500 £24,650
10% offered a salary of more than £57,500 £58,500 £57,500
UK excluding London average salary £40,000 £38,500 £38,000
% change year-on-year
+3.89% +1.31%
2nd Line Support
South East

2nd Line Support
Jobs Demand Trend in West Sussex

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the West Sussex region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in West Sussex

2nd Line Support
Salary Trend in West Sussex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the West Sussex region.

2nd Line Support Salary Trend in West Sussex

2nd Line Support
Job Locations in West Sussex

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support within the West Sussex region over the 3 months to 17 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Horsham - 6 £20,250 - 1
Crawley +13 4 £25,000 - 2
Haywards Heath - 3 £22,500 -
Worthing - 1 £27,500 -
2nd Line Support
South East

2nd Line Support
Top 30 Related IT Skills in West Sussex

For the 6 months to 17 April 2014, IT jobs across the West Sussex region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 24 (92.31%) Windows
2 18 (69.23%) Microsoft
3 15 (57.69%) MS Office
3 15 (57.69%) Windows 7
4 11 (42.31%) Windows Server 2008
4 11 (42.31%) Firewall
4 11 (42.31%) Windows Server 2003
4 11 (42.31%) Windows 8
5 10 (38.46%) Internet
5 10 (38.46%) Blackberry
5 10 (38.46%) Active Directory
5 10 (38.46%) MCP
5 10 (38.46%) Windows XP
6 8 (30.77%) Linux
6 8 (30.77%) MS Excel
6 8 (30.77%) Mac OS X
6 8 (30.77%) Mac OS
7 6 (23.08%) Microsoft Certification
7 6 (23.08%) C
8 5 (19.23%) SQL Server
8 5 (19.23%) MS Exchange
9 4 (15.38%) ITIL
9 4 (15.38%) Symantec
10 3 (11.54%) Cisco
10 3 (11.54%) MCSE
10 3 (11.54%) VPN
11 2 (7.69%) DNS
11 2 (7.69%) Broadband
11 2 (7.69%) LAN
11 2 (7.69%) WAN

2nd Line Support
Top Related IT Skills in West Sussex by Category

For the 6 months to 17 April 2014, IT jobs across the West Sussex region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (19.23%) MS Exchange
2 2 (7.69%) Blackberry Enterprise Server
2 2 (7.69%) Exchange Server 2003
2 2 (7.69%) Exchange Server 2007
2 2 (7.69%) Exchange Server 2010
3 1 (3.85%) Lync
Applications
1 15 (57.69%) MS Office
2 8 (30.77%) MS Excel
Communications & Networking
1 11 (42.31%) Firewall
2 10 (38.46%) Internet
3 3 (11.54%) VPN
4 2 (7.69%) DNS
4 2 (7.69%) Wi-Fi
4 2 (7.69%) Broadband
4 2 (7.69%) LAN
4 2 (7.69%) WAN
4 2 (7.69%) DHCP
4 2 (7.69%) Cisco IOS
5 1 (3.85%) Wireless Security
5 1 (3.85%) Wireless
Database & Business Intelligence
1 5 (19.23%) SQL Server
2 1 (3.85%) Cognos Powerplay
General
1 1 (3.85%) Telecoms
Miscellaneous
1 10 (38.46%) Blackberry
2 2 (7.69%) iPhone
2 2 (7.69%) iPad
3 1 (3.85%) Video Conferencing
Operating Systems
1 24 (92.31%) Windows
2 15 (57.69%) Windows 7
3 11 (42.31%) Windows 8
3 11 (42.31%) Windows Server 2003
3 11 (42.31%) Windows Server 2008
4 10 (38.46%) Windows XP
5 8 (30.77%) Mac OS X
5 8 (30.77%) Linux
5 8 (30.77%) Mac OS
6 2 (7.69%) Windows Vista
6 2 (7.69%) Android
6 2 (7.69%) Windows Phone
7 1 (3.85%) Windows Server 2012
Processes & Methodologies
1 4 (15.38%) ITIL
2 1 (3.85%) CRM
2 1 (3.85%) ERP
2 1 (3.85%) Service Management
2 1 (3.85%) Migration
2 1 (3.85%) Incident Management
Programming Languages
1 6 (23.08%) C
Qualifications
1 10 (38.46%) MCP
2 6 (23.08%) Microsoft Certification
3 3 (11.54%) MCSE
System Software
1 10 (38.46%) Active Directory
2 2 (7.69%) Terminal Server
Systems Management
1 2 (7.69%) Norton AntiVirus
1 2 (7.69%) SCCM
Vendors
1 18 (69.23%) Microsoft
2 4 (15.38%) Symantec
3 3 (11.54%) Cisco
4 2 (7.69%) Citrix
4 2 (7.69%) Sophos
4 2 (7.69%) Draytek
4 2 (7.69%) Apple
4 2 (7.69%) Sage
5 1 (3.85%) Avaya
5 1 (3.85%) Cognos
Horsham, West Sussex
Stafford-Sharp Associates
Salary: From £28,000 to £35,000 per annum
Posted: 2 days ago
Crawley, West Sussex
Circle Recruitment
Salary: £22000 - £28000 per annum + Benefits
Posted: 3 days ago