The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the West Sussex region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 6 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
6 May 2015
Same period 2014 Same period 2013
Second Line Support
Rank 92 97 107
Rank change year-on-year
+5 +10
Permanent jobs requiring a 2nd Line Support 16 21 8
As % of all permanent IT jobs located in West Sussex 1.31% 1.55% 0.54%
As % of the Job Titles category 1.33% 1.62% 0.56%
Number of salaries quoted 11 21 6
Average salary £24,000 £24,000 £27,500
Average salary % change year-on-year
- -12.72%
90% offered a salary of more than £20,000 £20,250 £23,400
10% offered a salary of more than £27,500 £26,500 £29,500
UK excluding London average salary £25,000 £24,000 £25,000
% change year-on-year
+4.16% -4.00%
2nd Line Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Sussex region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Sussex
Permanent IT job ads with a match in the
Job Titles category
1207 1298 1426
As % of all permanent IT jobs located in West Sussex 98.45% 96.01% 96.74%
Number of salaries quoted 1080 1139 1193
Average salary £40,000 £42,500 £40,000
Average salary % change year-on-year
-5.88% +6.25%
90% offered a salary of more than £24,500 £25,000 £23,500
10% offered a salary of more than £55,000 £57,000 £60,000
UK excluding London average salary £40,000 £40,000 £37,500
% change year-on-year
- +6.66%

2nd Line Support
Jobs Demand Trend in West Sussex

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the West Sussex region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in West Sussex

2nd Line Support
Salary Trend in West Sussex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the West Sussex region.

2nd Line Support Salary Trend in West Sussex

2nd Line Support
Job Locations in West Sussex

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support within the West Sussex region over the 3 months to 6 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Crawley -1 10 £22,000 -12.00% 1
Gatwick - 2 £27,500 -
Horsham -5 1 £25,500 +25.92%
2nd Line Support
South East

2nd Line Support
Top 30 Related IT Skills in West Sussex

For the 6 months to 6 May 2015, IT jobs across the West Sussex region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 27 (81.82%) Windows
2 23 (69.70%) Windows Server 2003
2 23 (69.70%) Windows Server 2008
3 21 (63.64%) MS Office
4 15 (45.45%) Active Directory
5 14 (42.42%) Microsoft
6 13 (39.39%) Linux
7 12 (36.36%) Firewall
8 11 (33.33%) Mac OS
8 11 (33.33%) Windows 7
8 11 (33.33%) MCP
8 11 (33.33%) Mac OS X
8 11 (33.33%) Internet
8 11 (33.33%) Blackberry
9 10 (30.30%) C
9 10 (30.30%) VMware
10 9 (27.27%) VMware Infrastructure
10 9 (27.27%) LAN
10 9 (27.27%) WAN
11 8 (24.24%) CA
11 8 (24.24%) Software Delivery
11 8 (24.24%) Finance
12 6 (18.18%) MS Exchange
13 3 (9.09%) Biometrics
13 3 (9.09%) SQL Server
13 3 (9.09%) French Language
13 3 (9.09%) German Language
13 3 (9.09%) Exchange Server 2007
13 3 (9.09%) Windows Server 2012
13 3 (9.09%) Exchange Server 2013

2nd Line Support
Top Related IT Skills in West Sussex by Category

For the 6 months to 6 May 2015, IT jobs across the West Sussex region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (18.18%) MS Exchange
2 3 (9.09%) Exchange Server 2007
2 3 (9.09%) Exchange Server 2010
2 3 (9.09%) Exchange Server 2013
3 1 (3.03%) IIS
3 1 (3.03%) IBM Notes
Applications
1 21 (63.64%) MS Office
Cloud Services
1 1 (3.03%) Office 365
Communications & Networking
1 12 (36.36%) Firewall
2 11 (33.33%) Internet
3 9 (27.27%) LAN
3 9 (27.27%) WAN
4 1 (3.03%) DNS
4 1 (3.03%) Wireless
Database & Business Intelligence
1 3 (9.09%) SQL Server
2 1 (3.03%) SQL Server 2005
2 1 (3.03%) SQL Server 2008
General
1 8 (24.24%) Finance
2 3 (9.09%) French Language
2 3 (9.09%) German Language
Miscellaneous
1 11 (33.33%) Blackberry
2 3 (9.09%) Biometrics
3 1 (3.03%) Management Information System
Operating Systems
1 27 (81.82%) Windows
2 23 (69.70%) Windows Server 2003
2 23 (69.70%) Windows Server 2008
3 13 (39.39%) Linux
4 11 (33.33%) Mac OS X
4 11 (33.33%) Mac OS
4 11 (33.33%) Windows 7
5 3 (9.09%) Windows Server 2012
6 2 (6.06%) UNIX
6 2 (6.06%) Windows 8
6 2 (6.06%) zOS
Processes & Methodologies
1 8 (24.24%) Software Delivery
2 2 (6.06%) Service Delivery
3 1 (3.03%) ITIL
Programming Languages
1 10 (30.30%) C
2 2 (6.06%) SQL
Qualifications
1 11 (33.33%) MCP
2 1 (3.03%) MCSA
2 1 (3.03%) Microsoft Certification
2 1 (3.03%) MOS
Quality Assurance & Compliance
1 2 (6.06%) QA
System Software
1 15 (45.45%) Active Directory
2 9 (27.27%) VMware Infrastructure
3 1 (3.03%) XenApp
3 1 (3.03%) VMware ESX
Vendors
1 14 (42.42%) Microsoft
2 10 (30.30%) VMware
3 8 (24.24%) CA
4 2 (6.06%) Citrix
5 1 (3.03%) Lotus
5 1 (3.03%) Cisco
West Sussex
Cyber Team
Salary: From £31,000 to £31,000 per annum 12 Month Fixed Term Contract
Posted: Yesterday
Crawley, West Sussex
Connect Support Services Ltd
Salary: Negotiable depending on experience
Posted: 5 days ago