The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the West Sussex region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 5 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 Feb 2016
Same period 2015 Same period 2014
Second Line Support
Rank 87 84 86
Rank change year-on-year
-3 +2
Permanent jobs requiring a 2nd Line Support 15 17 11
As % of all permanent IT jobs located in West Sussex 1.36% 1.61% 1.07%
As % of the Job Titles category 1.39% 1.66% 1.10%
Number of salaries quoted 14 11 6
Average salary £33,000 £24,000 £26,000
Average salary % change year-on-year
+37.50% -7.69%
90% offered a salary of more than £23,500 £24,000 £19,500
10% offered a salary of more than £34,000 £35,000 £26,750
UK excluding London average salary £25,266 £25,000 £24,000
% change year-on-year
+1.06% +4.16%
2nd Line Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Sussex region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Sussex
Permanent IT job ads with a match in the
Job Titles category
1076 1027 999
As % of all permanent IT jobs located in West Sussex 97.91% 97.35% 97.46%
Number of salaries quoted 999 886 902
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £26,500 £24,000 £25,000
10% offered a salary of more than £60,000 £55,000 £50,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

2nd Line Support
Jobs Demand Trend in West Sussex

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the West Sussex region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in West Sussex

2nd Line Support
Salary Trend in West Sussex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the West Sussex region.

2nd Line Support Salary Trend in West Sussex

2nd Line Support
Job Locations in West Sussex

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support within the West Sussex region over the 3 months to 5 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Gatwick -2 9 £33,000 -5.71% 1
Worthing - 5 £23,500 -
Crawley -5 1 £22,500 -6.25%
2nd Line Support
South East

2nd Line Support
Top 30 Related IT Skills in West Sussex

For the 6 months to 5 February 2016, IT jobs across the West Sussex region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 27 (50.94%) Windows
2 21 (39.62%) Windows Server 2008
3 18 (33.96%) Microsoft
3 18 (33.96%) Windows Server 2003
4 17 (32.08%) MS Office
5 14 (26.42%) Blackberry
5 14 (26.42%) Active Directory
5 14 (26.42%) MCP
6 13 (24.53%) Firewall
6 13 (24.53%) Windows Server
7 11 (20.75%) Windows 7
7 11 (20.75%) Internet
7 11 (20.75%) C
8 10 (18.87%) Linux
8 10 (18.87%) Mac OS X
8 10 (18.87%) Mac OS
9 9 (16.98%) Microsoft Certification
9 9 (16.98%) DHCP
9 9 (16.98%) TCP/IP
9 9 (16.98%) DNS
9 9 (16.98%) French Language
9 9 (16.98%) German Language
10 8 (15.09%) MCSE
10 8 (15.09%) Windows Server 2012
11 7 (13.21%) Windows 8
11 7 (13.21%) Spanish Language
11 7 (13.21%) WAN
11 7 (13.21%) VMware
12 6 (11.32%) MCSA
12 6 (11.32%) Windows XP

2nd Line Support
Top Related IT Skills in West Sussex by Category

For the 6 months to 5 February 2016, IT jobs across the West Sussex region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (11.32%) MS Exchange
2 5 (9.43%) Exchange Server 2007
2 5 (9.43%) Exchange Server 2010
2 5 (9.43%) Exchange Server 2013
3 3 (5.66%) Blackberry Enterprise Server
4 2 (3.77%) IBM Notes
5 1 (1.89%) Exchange Server 2003
5 1 (1.89%) SharePoint
Applications
1 17 (32.08%) MS Office
2 4 (7.55%) MS Excel
Cloud Services
1 2 (3.77%) Mimecast
1 2 (3.77%) Office 365
Communications & Networking
1 13 (24.53%) Firewall
2 11 (20.75%) Internet
3 9 (16.98%) DHCP
3 9 (16.98%) DNS
3 9 (16.98%) TCP/IP
4 7 (13.21%) WAN
5 5 (9.43%) LAN
6 1 (1.89%) Remote Desktop
6 1 (1.89%) VoIP
Database & Business Intelligence
1 4 (7.55%) SQL Server
2 1 (1.89%) Oracle Database
General
1 9 (16.98%) French Language
1 9 (16.98%) German Language
2 7 (13.21%) Spanish Language
3 2 (3.77%) Finance
4 1 (1.89%) Italian Language
4 1 (1.89%) Law
Libraries, Frameworks & Software Standards
1 1 (1.89%) XML
Miscellaneous
1 14 (26.42%) Blackberry
2 5 (9.43%) Analytical Skills
3 4 (7.55%) iPad
3 4 (7.55%) iPhone
4 1 (1.89%) Computer Science
4 1 (1.89%) Fat Client
4 1 (1.89%) Mathematics
4 1 (1.89%) Thin Client
Operating Systems
1 27 (50.94%) Windows
2 21 (39.62%) Windows Server 2008
3 18 (33.96%) Windows Server 2003
4 13 (24.53%) Windows Server
5 11 (20.75%) Windows 7
6 10 (18.87%) Linux
6 10 (18.87%) Mac OS
6 10 (18.87%) Mac OS X
7 8 (15.09%) Windows Server 2012
8 7 (13.21%) Windows 8
9 6 (11.32%) Windows XP
10 4 (7.55%) Android
11 1 (1.89%) Windows 10
Processes & Methodologies
1 5 (9.43%) Time Management
2 4 (7.55%) Investment Management
3 3 (5.66%) Problem Management
4 1 (1.89%) Change Management
4 1 (1.89%) Coaching
4 1 (1.89%) CRM
4 1 (1.89%) E-Commerce
4 1 (1.89%) Fault Management
4 1 (1.89%) ITIL
4 1 (1.89%) Mentoring
4 1 (1.89%) Software Testing
Programming Languages
1 11 (20.75%) C
2 2 (3.77%) SQL
Qualifications
1 14 (26.42%) MCP
2 9 (16.98%) Microsoft Certification
3 8 (15.09%) MCSE
4 6 (11.32%) MCSA
5 2 (3.77%) Degree
6 1 (1.89%) MCDST
6 1 (1.89%) MCITP
6 1 (1.89%) MCTS
Quality Assurance & Compliance
1 3 (5.66%) SLA
System Software
1 14 (26.42%) Active Directory
2 3 (5.66%) Hyper-V
3 2 (3.77%) XenApp
4 1 (1.89%) VMware Infrastructure
Systems Management
1 1 (1.89%) SCCM
Vendors
1 18 (33.96%) Microsoft
2 7 (13.21%) VMware
3 5 (9.43%) Citrix
3 5 (9.43%) Oracle
4 2 (3.77%) Lotus
4 2 (3.77%) NETGEAR
4 2 (3.77%) Trend Micro
4 2 (3.77%) WatchGuard
5 1 (1.89%) Wyse
Gatwick, West Sussex
ARC IT Recruitment Ltd
Salary: £33000 - £35000 Per Annum Plus Bonus and Benefits
Posted: Yesterday
Burgess Hill, West Sussex
Polar Recruitment
Salary: £21000 - £23000 per annum + pension
Posted: Yesterday