The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the West Sussex region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
Second Line Support
Rank 71 85 81
Rank change year-on-year
+14 -4
Permanent jobs requiring a 2nd Line Support 31 23 20
As % of all permanent IT jobs located in West Sussex 2.67% 1.74% 1.59%
As % of the Job Titles category 2.78% 1.79% 1.64%
Number of salaries quoted 18 19 20
Average salary £27,000 £25,000 £23,500
Average salary % change year-on-year
+8.00% +6.38%
UK excluding London average salary £25,000 £24,500 £25,000
% change year-on-year
+2.04% -2.00%
2nd Line Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Sussex region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Sussex
Permanent IT job ads with a match in the
Job Titles category
1114 1286 1216
As % of all permanent IT jobs located in West Sussex 96.03% 97.28% 96.51%
Number of salaries quoted 967 1145 1040
Average salary £42,500 £42,500 £39,000
Average salary % change year-on-year
- +8.97%
90% offered a salary of more than £25,000 £26,500 £23,000
10% offered a salary of more than £55,000 £57,500 £60,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support
Jobs Demand Trend in West Sussex

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the West Sussex region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in West Sussex

2nd Line Support
Salary Trend in West Sussex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the West Sussex region.

2nd Line Support Salary Trend in West Sussex

2nd Line Support
Job Locations in West Sussex

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support within the West Sussex region over the 3 months to 31 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Crawley 0 17 £25,000 - 1
Gatwick - 8 £30,250 -
Haywards Heath - 2 £26,250 - 1
2nd Line Support
South East

2nd Line Support
Top 30 Related IT Skills in West Sussex

For the 6 months to 31 July 2015, IT jobs across the West Sussex region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 38 (79.17%) Windows
2 27 (56.25%) Windows Server 2008
3 26 (54.17%) MS Office
4 24 (50.00%) Windows Server 2003
5 21 (43.75%) MCP
6 20 (41.67%) Linux
6 20 (41.67%) Mac OS X
7 18 (37.50%) Firewall
8 17 (35.42%) Active Directory
8 17 (35.42%) Internet
8 17 (35.42%) Blackberry
8 17 (35.42%) C
8 17 (35.42%) Mac OS
9 15 (31.25%) Microsoft
10 11 (22.92%) Windows 7
11 8 (16.67%) MS Exchange
12 7 (14.58%) VMware
13 6 (12.50%) Time Management
13 6 (12.50%) VMware Infrastructure
13 6 (12.50%) Microsoft Certification
14 5 (10.42%) WAN
14 5 (10.42%) Service Delivery
14 5 (10.42%) Analytical Skills
15 4 (8.33%) Windows Server 2012
15 4 (8.33%) Exchange Server 2013
15 4 (8.33%) Exchange Server 2010
15 4 (8.33%) French Language
15 4 (8.33%) German Language
15 4 (8.33%) Spanish Language
15 4 (8.33%) LAN

2nd Line Support
Top Related IT Skills in West Sussex by Category

For the 6 months to 31 July 2015, IT jobs across the West Sussex region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (16.67%) MS Exchange
2 4 (8.33%) Exchange Server 2010
2 4 (8.33%) Exchange Server 2013
3 3 (6.25%) Exchange Server 2007
4 2 (4.17%) IIS
5 1 (2.08%) IBM Notes
5 1 (2.08%) Apache
5 1 (2.08%) Apache Spark
Applications
1 26 (54.17%) MS Office
2 4 (8.33%) MS Excel
Cloud Services
1 1 (2.08%) Office 365
1 1 (2.08%) Mimecast
Communications & Networking
1 18 (37.50%) Firewall
2 17 (35.42%) Internet
3 5 (10.42%) WAN
4 4 (8.33%) LAN
5 2 (4.17%) TCP/IP
5 2 (4.17%) DNS
6 1 (2.08%) Wireless
6 1 (2.08%) IP Telephony
6 1 (2.08%) VoIP
6 1 (2.08%) DHCP
Database & Business Intelligence
1 3 (6.25%) SQL Server
2 1 (2.08%) SQL Server 2005
2 1 (2.08%) SQL Server 2008
2 1 (2.08%) MongoDB
2 1 (2.08%) Apache Cassandra
2 1 (2.08%) Big Data
General
1 4 (8.33%) French Language
1 4 (8.33%) German Language
1 4 (8.33%) Spanish Language
2 3 (6.25%) Finance
3 2 (4.17%) Law
4 1 (2.08%) Italian Language
Libraries, Frameworks & Software Standards
1 1 (2.08%) .NET
Miscellaneous
1 17 (35.42%) Blackberry
2 5 (10.42%) Analytical Skills
3 3 (6.25%) Biometrics
4 1 (2.08%) Management Information System
Operating Systems
1 38 (79.17%) Windows
2 27 (56.25%) Windows Server 2008
3 24 (50.00%) Windows Server 2003
4 20 (41.67%) Linux
4 20 (41.67%) Mac OS X
5 17 (35.42%) Mac OS
6 11 (22.92%) Windows 7
7 4 (8.33%) Windows Server 2012
8 3 (6.25%) Windows 8
9 2 (4.17%) zOS
9 2 (4.17%) UNIX
Processes & Methodologies
1 6 (12.50%) Time Management
2 5 (10.42%) Service Delivery
3 3 (6.25%) Software Delivery
4 1 (2.08%) Patch Management
4 1 (2.08%) E-Commerce
Programming Languages
1 17 (35.42%) C
2 2 (4.17%) SQL
Qualifications
1 21 (43.75%) MCP
2 6 (12.50%) Microsoft Certification
3 4 (8.33%) MCSE
4 1 (2.08%) MCSA
4 1 (2.08%) MOS
Quality Assurance & Compliance
1 2 (4.17%) SLA
1 2 (4.17%) QA
System Software
1 17 (35.42%) Active Directory
2 6 (12.50%) VMware Infrastructure
3 2 (4.17%) XenApp
4 1 (2.08%) Hyper-V
Systems Management
1 1 (2.08%) SCCM
Vendors
1 15 (31.25%) Microsoft
2 7 (14.58%) VMware
3 3 (6.25%) Citrix
3 3 (6.25%) CA
4 1 (2.08%) Lotus
4 1 (2.08%) WatchGuard
4 1 (2.08%) NETGEAR
4 1 (2.08%) Trend Micro
4 1 (2.08%) MuleSoft
Haywards Heath, West Sussex
Circle Recruitment
Salary: £22000 - £28000 per annum
Posted: Yesterday
Crawley, West Sussex
Bluetownonline
Salary: £28k per year
Posted: 2 days ago