The table below looks at the statistics for Service Management skills in IT contracts advertised for the West Wales region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Management over the 3 months to 3 December 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
3 Dec 2016
Same period 2015 Same period 2014
Service Management
Rank 29 11 29
Rank change year-on-year
-18 +18
Contract jobs citing Service Management 5 3 11
As % of all contract IT jobs located in West Wales 4.59% 6.98% 8.09%
As % of the Processes & Methodologies category 5.00% 8.33% 8.80%
Number of daily rates quoted 5 2 6
Median daily rate £180 £140 £278
Median daily rate % change year-on-year
+28.57% -49.54%
90% offered a daily rate of more than £166 £132 £186
10% offered a daily rate of more than £187 £148 £445
UK excluding London median daily rate £400 £390 £360
% change year-on-year
+2.56% +8.33%
Number of hourly rates quoted 0 0 1
Median hourly rate - - £21.91
UK excluding London median hourly rate £14.13 £15.50 £15.00
% change year-on-year
-8.87% +3.33%
Service Management
Wales

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the West Wales region.

Processes & Methodologies Category
West Wales
Contract IT job ads with a match in the
Processes & Methodologies category
100 36 125
As % of all contract IT jobs located in West Wales 91.74% 83.72% 91.91%
Number of daily rates quoted 72 20 65
Median daily rate £475 £325 £405
Median daily rate % change year-on-year
+46.15% -19.75%
90% offered a daily rate of more than £338 £150 £225
10% offered a daily rate of more than £625 £500 £513
UK excluding London median daily rate £413 £400 £385
% change year-on-year
+3.12% +3.89%
Number of hourly rates quoted 0 2 1
Median hourly rate - £12.35 £21.91
Median hourly rate % change year-on-year
- -43.63%
UK excluding London median hourly rate £31.00 £34.95 £25.00
% change year-on-year
-11.30% +39.80%

Service Management
Jobs Demand Trend in West Wales

The demand trend of contract jobs across the West Wales region citing Service Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in West Wales

Service Management
Daily Rate Trend in West Wales

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the West Wales region.

Service Management Daily Rate Trend in West Wales

Service Management
Hourly Rate Trend in West Wales

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the West Wales region.

Service Management Hourly Rate Trend in West Wales

Service Management
Contract Job Locations in West Wales

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the West Wales region over the 3 months to 3 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Swansea -19 5 £180 +28.57%
Service Management
Wales

Service Management
Top 13 Related IT Skills in West Wales

For the 6 months to 3 December 2016, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the West Wales region with a requirement for Service Management.

1 14 (100.00%) ITIL
2 10 (71.43%) Service Delivery
3 9 (64.29%) ITSM
4 8 (57.14%) ITIL Certification
5 7 (50.00%) NHS
5 7 (50.00%) Degree
6 5 (35.71%) ISEB
6 5 (35.71%) PRINCE2
6 5 (35.71%) Local Government
6 5 (35.71%) EXIN
7 4 (28.57%) MS Visio
8 3 (21.43%) Informatics
9 1 (7.14%) Management Information System

Service Management
Top Related IT Skills in West Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 4 (28.57%) MS Visio
General
1 5 (35.71%) Local Government
Job Titles
1 10 (71.43%) Service Management Specialist
2 2 (14.29%) ITIL Service Management Specialist
3 1 (7.14%) Coordinator
3 1 (7.14%) ITIL Manager
3 1 (7.14%) Project Coordinator
3 1 (7.14%) Project Officer
3 1 (7.14%) Project Support Coordinator
3 1 (7.14%) Project Support Manager
3 1 (7.14%) Project Support Officer
3 1 (7.14%) Project Support Specialist
3 1 (7.14%) Service Manager
3 1 (7.14%) Support Manager
3 1 (7.14%) Support Officer
3 1 (7.14%) Support Specialist
Miscellaneous
1 7 (50.00%) NHS
2 3 (21.43%) Informatics
3 1 (7.14%) Management Information System
Processes & Methodologies
1 14 (100.00%) ITIL
2 10 (71.43%) Service Delivery
3 9 (64.29%) ITSM
4 5 (35.71%) PRINCE2
Qualifications
1 8 (57.14%) ITIL Certification
2 7 (50.00%) Degree
3 5 (35.71%) EXIN
3 5 (35.71%) ISEB