The table below looks at the statistics for Service Management skills in IT contracts advertised for the West Wales region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 17 April 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
17 Apr 2015
Same period 2014 Same period 2013
Service Management
Rank 6 28 3
Rank change year-on-year
+22 -25
Contract jobs citing Service Management 23 2 8
As % of all contract IT jobs located in West Wales 18.55% 1.55% 21.05%
As % of the Processes & Methodologies category 24.21% 1.92% 34.78%
Number of daily rates quoted 8 2 3
Average daily rate
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of your Daily Rate
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£423 £390 £400
Average daily rate % change year-on-year
+8.33% -2.50%
90% offered a daily rate of more than £228 £322 £220
10% offered a daily rate of more than £512 £458 £420
UK excluding London average daily rate £363 £363 £375
% change year-on-year
- -3.33%
Number of hourly rates quoted 0 0 2
Average hourly rate - - £16.00
UK excluding London average hourly rate £13.35 £19.50 £16.00
% change year-on-year
-31.53% +21.87%
Service Management
Wales

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the West Wales region.

Processes & Methodologies Category
West Wales
Contract IT job ads with a match in the
Processes & Methodologies category
95 104 23
As % of all contract IT jobs located in West Wales 76.61% 80.62% 60.53%
Number of daily rates quoted 38 90 12
Average daily rate £413 £425 £396
Average daily rate % change year-on-year
-2.94% +7.22%
90% offered a daily rate of more than £258 £300 £175
10% offered a daily rate of more than £500 £525 £425
UK excluding London average daily rate £393 £375 £363
% change year-on-year
+4.66% +3.44%
Number of hourly rates quoted 3 1 2
Average hourly rate £13.87 £90.00 £16.00
Average hourly rate % change year-on-year
-84.58% +462.50%
UK excluding London average hourly rate £31.44 £30.00 £32.00
% change year-on-year
+4.80% -6.25%

Service Management
Jobs Demand Trend in West Wales

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the West Wales region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in West Wales

Service Management
Daily Rate Trend in West Wales

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the West Wales region.

Service Management Daily Rate Trend in West Wales

Service Management
Daily Rate Histogram in West Wales

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the West Wales region over the 3 months to 17 April 2015.

Service Management Daily Rate Histogram in West Wales

Service Management
Hourly Rate Trend in West Wales

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the West Wales region.

Service Management Hourly Rate Trend in West Wales

Service Management
Contract Job Locations in West Wales

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Management within the West Wales region over the 3 months to 17 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Swansea +23 20 £445 -6.31%
Service Management
Wales

Service Management
Top 30 Related IT Skills in West Wales

For the 6 months to 17 April 2015, IT contractor jobs across the West Wales region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 28 (87.50%) ITIL
2 17 (53.13%) Analytical Skills
3 16 (50.00%) Security Cleared
3 16 (50.00%) Agile Software Development
4 14 (43.75%) Project Management
5 13 (40.63%) SC Cleared
6 12 (37.50%) ITSM
6 12 (37.50%) Service Delivery
6 12 (37.50%) ITIL Certification
7 11 (34.38%) PRINCE2
7 11 (34.38%) Risk Management
7 11 (34.38%) Finance
8 10 (31.25%) SLA
9 8 (25.00%) PRINCE2 Practitioner
10 6 (18.75%) Oracle Database
10 6 (18.75%) Oracle
11 5 (15.63%) BMC
12 4 (12.50%) Tivoli Storage Manager
12 4 (12.50%) SQL Server
12 4 (12.50%) WebLogic
12 4 (12.50%) C
13 3 (9.38%) SSH
13 3 (9.38%) Business Analysis
13 3 (9.38%) Software Engineering
13 3 (9.38%) Migration
13 3 (9.38%) Firebird
13 3 (9.38%) Data Migration
13 3 (9.38%) Oracle BPM
13 3 (9.38%) PowerHA
13 3 (9.38%) PuTTY

Service Management
Top Related IT Skills in West Wales by Category

For the 6 months to 17 April 2015, IT contractor jobs across the West Wales region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 4 (12.50%) WebLogic
2 1 (3.13%) MS Exchange
2 1 (3.13%) GroupWise
2 1 (3.13%) WebSphere
Applications
1 3 (9.38%) MS Office
2 2 (6.25%) MS Excel
3 1 (3.13%) MS Project
Business Applications
1 3 (9.38%) Oracle BPM
Communications & Networking
1 3 (9.38%) LDAP
1 3 (9.38%) SSH
1 3 (9.38%) PuTTY
2 2 (6.25%) IPsec
2 2 (6.25%) Multicast
2 2 (6.25%) BIG-IP
2 2 (6.25%) MPLS
2 2 (6.25%) WAN
2 2 (6.25%) SNMP
3 1 (3.13%) DNS
3 1 (3.13%) SAN
3 1 (3.13%) Firewall
3 1 (3.13%) Fibre Channel
Database & Business Intelligence
1 6 (18.75%) Oracle Database
2 4 (12.50%) SQL Server
3 3 (9.38%) Firebird
General
1 11 (34.38%) Finance
2 1 (3.13%) Law
Job Titles
1 10 (31.25%) Service Manager
2 4 (12.50%) Transition Manager
2 4 (12.50%) Delivery Manager
2 4 (12.50%) Service Transition Manager
2 4 (12.50%) Services Delivery Manager
3 3 (9.38%) UNIX Engineer
3 3 (9.38%) Applications Support Engineer
3 3 (9.38%) Architect
3 3 (9.38%) Business Analyst
3 3 (9.38%) Analyst
3 3 (9.38%) Systems Engineer
3 3 (9.38%) Support Engineer
3 3 (9.38%) Applications Support
4 2 (6.25%) Administrator
4 2 (6.25%) UNIX Systems Engineer
4 2 (6.25%) Network Administrator
4 2 (6.25%) Designer
5 1 (3.13%) NHS Business Analyst
5 1 (3.13%) Wintel Systems Engineer
5 1 (3.13%) Service Design Consultant
Libraries, Frameworks & Software Standards
1 3 (9.38%) HTML
1 3 (9.38%) SOAP
1 3 (9.38%) XML
2 1 (3.13%) WebSphere MQ
Miscellaneous
1 17 (53.13%) Analytical Skills
2 2 (6.25%) NHS
2 2 (6.25%) Management Information System
2 2 (6.25%) e-Health
3 1 (3.13%) DataPower
3 1 (3.13%) Clustering
Operating Systems
1 3 (9.38%) AIX
1 3 (9.38%) HPUX
1 3 (9.38%) UNIX
2 1 (3.13%) Windows
2 1 (3.13%) Windows Server 2003
2 1 (3.13%) Windows Server 2008
2 1 (3.13%) Windows Server 2012
Processes & Methodologies
1 28 (87.50%) ITIL
2 16 (50.00%) Agile Software Development
3 14 (43.75%) Project Management
4 12 (37.50%) Service Delivery
4 12 (37.50%) ITSM
5 11 (34.38%) Risk Management
5 11 (34.38%) PRINCE2
6 3 (9.38%) Migration
6 3 (9.38%) Software Engineering
6 3 (9.38%) Business Analysis
6 3 (9.38%) Data Migration
6 3 (9.38%) SOA
7 2 (6.25%) Load Balancing
8 1 (3.13%) Problem Management
8 1 (3.13%) Stakeholder Engagement
8 1 (3.13%) ITIL V3
8 1 (3.13%) Continuous Improvement
8 1 (3.13%) Mentoring
8 1 (3.13%) Supplier Management
8 1 (3.13%) Change Management
Programming Languages
1 4 (12.50%) C
2 3 (9.38%) C++
2 3 (9.38%) Delphi
2 3 (9.38%) SQL
2 3 (9.38%) T-SQL
3 1 (3.13%) VB
3 1 (3.13%) VB6
3 1 (3.13%) PowerShell
Qualifications
1 16 (50.00%) Security Cleared
2 13 (40.63%) SC Cleared
3 12 (37.50%) ITIL Certification
4 8 (25.00%) PRINCE2 Practitioner
5 2 (6.25%) Degree
5 2 (6.25%) CCNP
5 2 (6.25%) CCNA
5 2 (6.25%) Cisco Certification
6 1 (3.13%) MCP
6 1 (3.13%) ISEB
Quality Assurance & Compliance
1 10 (31.25%) SLA
System Software
1 3 (9.38%) PowerHA
2 1 (3.13%) Active Directory
2 1 (3.13%) Firmware
2 1 (3.13%) Terminal Services
2 1 (3.13%) VMware ESX
Systems Management
1 4 (12.50%) Tivoli Storage Manager
2 1 (3.13%) ARCserve
2 1 (3.13%) ZENworks
2 1 (3.13%) BladeLogic
2 1 (3.13%) Tivoli
Vendors
1 6 (18.75%) Oracle
2 5 (15.63%) BMC
3 3 (9.38%) IBM
3 3 (9.38%) Sun
4 2 (6.25%) HP
4 2 (6.25%) Microsoft
4 2 (6.25%) Cisco
4 2 (6.25%) Fujitsu
4 2 (6.25%) F5
5 1 (3.13%) Ciena
5 1 (3.13%) Novell
5 1 (3.13%) Veritas
5 1 (3.13%) CheckPoint
5 1 (3.13%) Radware
5 1 (3.13%) VMware
5 1 (3.13%) EMC
5 1 (3.13%) Nortel
5 1 (3.13%) Avaya
5 1 (3.13%) Juniper