The table below looks at the statistics for Service Management skills in IT contracts advertised for the West Wales region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
Service Management
Rank 7 30 5
Rank change year-on-year
+23 -25
Contract jobs citing Service Management 18 4 7
As % of all contract IT jobs located in West Wales 16.67% 2.76% 15.22%
As % of the Processes & Methodologies category 20.22% 3.42% 20.59%
Number of daily rates quoted 7 2 2
Average daily rate
Keep up to 90%
of your Daily Rate
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£445 £395 £413
Average daily rate % change year-on-year
+12.80% -4.36%
90% offered a daily rate of more than £334 £330 £403
10% offered a daily rate of more than £517 £459 £423
UK excluding London average daily rate £361 £350 £370
% change year-on-year
+3.14% -5.40%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £13.35 £19.50 £16.33
% change year-on-year
-31.53% +19.44%
Service Management
Wales

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the West Wales region.

Processes & Methodologies Category
West Wales
Contract IT job ads with a match in the
Processes & Methodologies category
89 117 34
As % of all contract IT jobs located in West Wales 82.41% 80.69% 73.91%
Number of daily rates quoted 35 100 17
Average daily rate £425 £400 £305
Average daily rate % change year-on-year
+6.25% +31.14%
90% offered a daily rate of more than £265 £300 £213
10% offered a daily rate of more than £500 £525 £425
UK excluding London average daily rate £388 £375 £363
% change year-on-year
+3.33% +3.44%
Number of hourly rates quoted 3 0 0
Average hourly rate £13.87 - -
UK excluding London average hourly rate £30.00 £30.00 £32.00
% change year-on-year
- -6.25%

Service Management
Jobs Demand Trend in West Wales

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the West Wales region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in West Wales

Service Management
Daily Rate Trend in West Wales

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the West Wales region.

Service Management Daily Rate Trend in West Wales

Service Management
Daily Rate Histogram in West Wales

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the West Wales region over the 3 months to 22 May 2015.

Service Management Daily Rate Histogram in West Wales

Service Management
Hourly Rate Trend in West Wales

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the West Wales region.

Service Management Hourly Rate Trend in West Wales

Service Management
Contract Job Locations in West Wales

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Management within the West Wales region over the 3 months to 22 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Swansea +25 15 £453 +14.70% 1
Carmarthenshire - 3 £265 -
Service Management
Wales

Service Management
Top 30 Related IT Skills in West Wales

For the 6 months to 22 May 2015, IT contractor jobs across the West Wales region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 27 (84.38%) ITIL
2 17 (53.13%) Security Cleared
2 17 (53.13%) Analytical Skills
3 16 (50.00%) Agile Software Development
4 13 (40.63%) SC Cleared
4 13 (40.63%) Project Management
5 11 (34.38%) Service Delivery
5 11 (34.38%) ITSM
5 11 (34.38%) PRINCE2
5 11 (34.38%) ITIL Certification
6 10 (31.25%) SLA
6 10 (31.25%) Risk Management
6 10 (31.25%) Finance
7 8 (25.00%) PRINCE2 Practitioner
8 6 (18.75%) Oracle Database
8 6 (18.75%) Oracle
8 6 (18.75%) BMC
9 5 (15.63%) Tivoli Storage Manager
10 4 (12.50%) SQL Server
10 4 (12.50%) WebLogic
10 4 (12.50%) C
11 3 (9.38%) Migration
11 3 (9.38%) Firebird
11 3 (9.38%) Data Migration
11 3 (9.38%) SSH
11 3 (9.38%) Software Engineering
11 3 (9.38%) Business Analysis
11 3 (9.38%) PuTTY
11 3 (9.38%) PowerHA
11 3 (9.38%) Oracle BPM

Service Management
Top Related IT Skills in West Wales by Category

For the 6 months to 22 May 2015, IT contractor jobs across the West Wales region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 4 (12.50%) WebLogic
2 1 (3.13%) WebSphere
2 1 (3.13%) MS Exchange
2 1 (3.13%) GroupWise
Applications
1 3 (9.38%) MS Office
2 2 (6.25%) MS Excel
3 1 (3.13%) MS Project
Business Applications
1 3 (9.38%) Oracle BPM
Communications & Networking
1 3 (9.38%) SSH
1 3 (9.38%) PuTTY
1 3 (9.38%) LDAP
2 2 (6.25%) MPLS
2 2 (6.25%) IPsec
2 2 (6.25%) SAN
2 2 (6.25%) WAN
2 2 (6.25%) SNMP
2 2 (6.25%) Multicast
2 2 (6.25%) Fibre Channel
2 2 (6.25%) BIG-IP
3 1 (3.13%) DNS
3 1 (3.13%) Firewall
Database & Business Intelligence
1 6 (18.75%) Oracle Database
2 4 (12.50%) SQL Server
3 3 (9.38%) Firebird
General
1 10 (31.25%) Finance
2 1 (3.13%) Law
Job Titles
1 9 (28.13%) Service Manager
2 4 (12.50%) Service Transition Manager
2 4 (12.50%) Transition Manager
3 3 (9.38%) Applications Support Engineer
3 3 (9.38%) Delivery Manager
3 3 (9.38%) UNIX Engineer
3 3 (9.38%) Services Delivery Manager
3 3 (9.38%) Systems Engineer
3 3 (9.38%) Support Engineer
3 3 (9.38%) Applications Support
3 3 (9.38%) Architect
3 3 (9.38%) Business Analyst
3 3 (9.38%) Analyst
4 2 (6.25%) Administrator
4 2 (6.25%) Designer
4 2 (6.25%) SAN Engineer
4 2 (6.25%) Network Administrator
4 2 (6.25%) UNIX Systems Engineer
5 1 (3.13%) Wintel Engineer
5 1 (3.13%) Services Director
Libraries, Frameworks & Software Standards
1 3 (9.38%) HTML
1 3 (9.38%) SOAP
1 3 (9.38%) XML
2 1 (3.13%) WebSphere MQ
Miscellaneous
1 17 (53.13%) Analytical Skills
2 2 (6.25%) Management Information System
2 2 (6.25%) NHS
2 2 (6.25%) e-Health
3 1 (3.13%) Clustering
3 1 (3.13%) DataPower
Operating Systems
1 3 (9.38%) AIX
1 3 (9.38%) HPUX
1 3 (9.38%) UNIX
2 1 (3.13%) Windows Server 2012
2 1 (3.13%) Windows Server 2008
2 1 (3.13%) Windows Server 2003
2 1 (3.13%) Windows
Processes & Methodologies
1 27 (84.38%) ITIL
2 16 (50.00%) Agile Software Development
3 13 (40.63%) Project Management
4 11 (34.38%) Service Delivery
4 11 (34.38%) ITSM
4 11 (34.38%) PRINCE2
5 10 (31.25%) Risk Management
6 3 (9.38%) Migration
6 3 (9.38%) Data Migration
6 3 (9.38%) Software Engineering
6 3 (9.38%) Business Analysis
6 3 (9.38%) SOA
7 2 (6.25%) Load Balancing
8 1 (3.13%) ITIL V3
8 1 (3.13%) Continuous Improvement
8 1 (3.13%) Stakeholder Engagement
8 1 (3.13%) Data Modelling
8 1 (3.13%) Change Management
8 1 (3.13%) Process Management
Programming Languages
1 4 (12.50%) C
2 3 (9.38%) C++
2 3 (9.38%) Delphi
2 3 (9.38%) SQL
2 3 (9.38%) T-SQL
3 1 (3.13%) VB6
3 1 (3.13%) PowerShell
3 1 (3.13%) VB
Qualifications
1 17 (53.13%) Security Cleared
2 13 (40.63%) SC Cleared
3 11 (34.38%) ITIL Certification
4 8 (25.00%) PRINCE2 Practitioner
5 2 (6.25%) Cisco Certification
5 2 (6.25%) CCNP
5 2 (6.25%) CCNA
5 2 (6.25%) Degree
6 1 (3.13%) MCP
6 1 (3.13%) ISEB
Quality Assurance & Compliance
1 10 (31.25%) SLA
System Software
1 3 (9.38%) PowerHA
2 1 (3.13%) VMware ESX
2 1 (3.13%) Active Directory
2 1 (3.13%) Firmware
2 1 (3.13%) Terminal Services
Systems Management
1 5 (15.63%) Tivoli Storage Manager
2 2 (6.25%) Tivoli
3 1 (3.13%) BladeLogic
3 1 (3.13%) ARCserve
3 1 (3.13%) ZENworks
Vendors
1 6 (18.75%) Oracle
1 6 (18.75%) BMC
2 3 (9.38%) Cisco
2 3 (9.38%) IBM
2 3 (9.38%) Sun
3 2 (6.25%) HP
3 2 (6.25%) EMC
3 2 (6.25%) Microsoft
3 2 (6.25%) F5
3 2 (6.25%) Fujitsu
4 1 (3.13%) VMware
4 1 (3.13%) Ciena
4 1 (3.13%) Nortel
4 1 (3.13%) CheckPoint
4 1 (3.13%) Novell
4 1 (3.13%) Veritas
4 1 (3.13%) Avaya
4 1 (3.13%) Juniper
4 1 (3.13%) Radware