The first table below looks at the demand for Service Management skills in IT contracts advertised for the West Wales region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 17 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the West Wales region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
17 Apr 2014
Same period 2013 Same period 2012
Service Management
Rank 30 4 14
Rank change year-on-year
-26 +10
Contract jobs citing Service Management 2 7 6
As % of all contract IT jobs located in West Wales 1.54% 18.92% 8.11%
As % of the Processes & Methodologies category 1.89% 35.00% 11.54%
Number of daily rates quoted 2 2 3
Average daily rate £390 £413 £463
Average daily rate % change year-on-year
-5.45% -10.81%
90% offered a daily rate of more than £322 £403 £220
10% offered a daily rate of more than £458 £423 £465
UK excluding London average daily rate £363 £370 £350
% change year-on-year
-2.02% +5.71%
Number of hourly rates quoted 0 2 0
Average hourly rate - £16.00 -
UK excluding London average hourly rate £19.50 £16.00 £16.50
% change year-on-year
+21.87% -3.03%
Processes & Methodologies Category
West Wales
Contract IT job ads with a match in the
Processes & Methodologies category
106 20 52
As % of all contract IT jobs located in West Wales 81.54% 54.05% 70.27%
Number of daily rates quoted 93 10 18
Average daily rate £425 £400 £390
Average daily rate % change year-on-year
+6.25% +2.56%
90% offered a daily rate of more than £300 £228 £160
10% offered a daily rate of more than £525 £425 £466
UK excluding London average daily rate £375 £363 £370
% change year-on-year
+3.44% -2.02%
Number of hourly rates quoted 0 2 0
Average hourly rate - £16.00 -
UK excluding London average hourly rate £30.00 £32.00 £27.50
% change year-on-year
-6.25% +16.36%
Service Management
Wales

Service Management
Jobs Demand Trend in West Wales

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the West Wales region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in West Wales

Service Management
Daily Rate Trend in West Wales

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the West Wales region.

Service Management Daily Rate Trend in West Wales

Service Management
Daily Rate Histogram in West Wales

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the West Wales region over the 3 months to 17 April 2014.

Service Management Daily Rate Histogram in West Wales

Service Management
Hourly Rate Trend in West Wales

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the West Wales region.

Service Management Hourly Rate Trend in West Wales

Service Management
Top 30 Related IT Skills in West Wales

For the 6 months to 17 April 2014, IT contractor jobs across the West Wales region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 2 (100.00%) ITIL
2 1 (50.00%) PRINCE2
2 1 (50.00%) Windows
2 1 (50.00%) LDAP
2 1 (50.00%) LAN
2 1 (50.00%) WAN
2 1 (50.00%) POP3
2 1 (50.00%) SMTP
2 1 (50.00%) TCP/IP
2 1 (50.00%) Microsoft
2 1 (50.00%) Active Directory
2 1 (50.00%) ISEB
2 1 (50.00%) Citrix
2 1 (50.00%) CCA
2 1 (50.00%) Citrix Certification
2 1 (50.00%) NHS
2 1 (50.00%) Internet
2 1 (50.00%) Systems Management Server (SMS)
2 1 (50.00%) ISA Server
2 1 (50.00%) ITSM
2 1 (50.00%) Management Information System
2 1 (50.00%) Telecoms
2 1 (50.00%) Legal
2 1 (50.00%) Migration
2 1 (50.00%) Scrum
2 1 (50.00%) Degree
2 1 (50.00%) Citrix Presentation Server
2 1 (50.00%) Load Testing
2 1 (50.00%) XenApp
2 1 (50.00%) XenServer

Service Management
Top Related IT Skills in West Wales by Category

For the 6 months to 17 April 2014, IT contractor jobs across the West Wales region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 1 (50.00%) IIS
Communications & Networking
1 1 (50.00%) LDAP
1 1 (50.00%) LAN
1 1 (50.00%) WAN
1 1 (50.00%) POP3
1 1 (50.00%) SMTP
1 1 (50.00%) TCP/IP
1 1 (50.00%) Internet
1 1 (50.00%) NetScaler
General
1 1 (50.00%) Telecoms
1 1 (50.00%) Legal
Job Titles
1 1 (50.00%) Project Manager
1 1 (50.00%) Senior Manager
1 1 (50.00%) Senior Project Manager
1 1 (50.00%) Citrix Specialist
Miscellaneous
1 1 (50.00%) NHS
1 1 (50.00%) Management Information System
Operating Systems
1 1 (50.00%) Windows
Processes & Methodologies
1 2 (100.00%) ITIL
2 1 (50.00%) PRINCE2
2 1 (50.00%) ITSM
2 1 (50.00%) Migration
2 1 (50.00%) Scrum
2 1 (50.00%) Load Testing
2 1 (50.00%) Information Governance
Programming Languages
1 1 (50.00%) C
Qualifications
1 1 (50.00%) ISEB
1 1 (50.00%) CCA
1 1 (50.00%) Citrix Certification
1 1 (50.00%) Degree
1 1 (50.00%) CCEE
1 1 (50.00%) CCAA
System Software
1 1 (50.00%) Active Directory
1 1 (50.00%) ISA Server
1 1 (50.00%) Citrix Presentation Server
1 1 (50.00%) XenApp
1 1 (50.00%) XenServer
1 1 (50.00%) XenDesktop
Systems Management
1 1 (50.00%) Systems Management Server (SMS)
Vendors
1 1 (50.00%) Microsoft
1 1 (50.00%) Citrix