The table below looks at the statistics for Service Management skills in IT contracts advertised for the Wales region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Management over the 3 months to 28 June 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
28 Jun 2016
Same period 2015 Same period 2014
Service Management
Rank 35 37 59
Rank change year-on-year
+2 +22
Contract jobs citing Service Management 21 39 16
As % of all contract IT jobs located in Wales 3.79% 4.62% 1.99%
As % of the Processes & Methodologies category 4.94% 5.74% 2.45%
Number of daily rates quoted 16 25 7
Median daily rate £500 £400 £300
Median daily rate % change year-on-year
+25.00% +33.33%
90% offered a daily rate of more than £400 £267 £225
10% offered a daily rate of more than £600 £550 £390
UK excluding London median daily rate £406 £375 £350
% change year-on-year
+8.14% +7.14%
Number of hourly rates quoted 0 3 0
Median hourly rate - £21.75 -
UK excluding London median hourly rate £15.00 £13.35 £16.00
% change year-on-year
+12.35% -16.56%
Service Management
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Wales region.

Processes & Methodologies Category
Wales
Contract IT job ads with a match in the
Processes & Methodologies category
425 680 652
As % of all contract IT jobs located in Wales 76.71% 80.47% 81.09%
Number of daily rates quoted 298 474 423
Median daily rate £400 £365 £400
Median daily rate % change year-on-year
+9.58% -8.75%
90% offered a daily rate of more than £275 £265 £288
10% offered a daily rate of more than £544 £463 £525
UK excluding London median daily rate £400 £385 £375
% change year-on-year
+3.89% +2.66%
Number of hourly rates quoted 19 22 13
Median hourly rate £35.00 £15.25 £25.00
Median hourly rate % change year-on-year
+129.50% -39.00%
90% offered a hourly rate of more than £10.83 £12.07 £13.30
10% offered a hourly rate of more than £72.50 £21.75 £52.50
UK excluding London median hourly rate £28.50 £30.00 £30.00
% change year-on-year
-5.00% -

Service Management
Jobs Demand Trend in Wales

The demand trend of contract jobs across the Wales region citing Service Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Wales

Service Management
Daily Rate Trend in Wales

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Wales region.

Service Management Daily Rate Trend in Wales

Service Management
Daily Rate Histogram in Wales

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Wales region over the 3 months to 28 June 2016.

Service Management Daily Rate Histogram in Wales

Service Management
Hourly Rate Trend in Wales

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Wales region.

Service Management Hourly Rate Trend in Wales

Service Management
Contract Job Locations in Wales

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the Wales region over the 3 months to 28 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales +15 13 £430 +49.56% 5
Service Management
UK

Service Management
Top 30 Related IT Skills in Wales

For the 6 months to 28 June 2016, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Wales region with a requirement for Service Management.

1 29 (56.86%) ITIL
2 19 (37.25%) Migration
3 14 (27.45%) Validation
4 13 (25.49%) SAP
4 13 (25.49%) Agile Software Development
4 13 (25.49%) ITIL V3
5 12 (23.53%) CMDB
5 12 (23.53%) ITSM
6 10 (19.61%) SaaS
6 10 (19.61%) PaaS
6 10 (19.61%) ServiceNow
6 10 (19.61%) Case Management
7 9 (17.65%) Security Cleared
7 9 (17.65%) Telecoms
7 9 (17.65%) Configuration Management
8 8 (15.69%) BMC
8 8 (15.69%) PRINCE2
8 8 (15.69%) Service Delivery
8 8 (15.69%) Change Management
8 8 (15.69%) TDD
8 8 (15.69%) Scrum
8 8 (15.69%) Kanban
8 8 (15.69%) Release Management
8 8 (15.69%) SC Cleared
9 7 (13.73%) REST
9 7 (13.73%) User Stories
9 7 (13.73%) Data Centre
10 6 (11.76%) Test Strategy
10 6 (11.76%) Digital Marketing
10 6 (11.76%) HP Quality Center

Service Management
Top Related IT Skills in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (1.96%) IBM Notes
Applications
1 6 (11.76%) MS Excel
1 6 (11.76%) MS Office
Business Applications
1 6 (11.76%) SAP Oil and Gas
2 4 (7.84%) Remedy ITSM
3 1 (1.96%) assyst
Cloud Services
1 10 (19.61%) PaaS
1 10 (19.61%) SaaS
Communications & Networking
1 5 (9.80%) SAN
2 3 (5.88%) LAN
2 3 (5.88%) WAN
Development Applications
1 6 (11.76%) HP UFT
1 6 (11.76%) LoadRunner
General
1 9 (17.65%) Telecoms
2 6 (11.76%) Electronics
2 6 (11.76%) Finance
2 6 (11.76%) Manufacturing
2 6 (11.76%) Marketing
Job Titles
1 27 (52.94%) Analyst
2 14 (27.45%) Architect
3 13 (25.49%) Technical Architect
4 10 (19.61%) Change Analyst
5 8 (15.69%) Release Analyst
6 6 (11.76%) Service Analyst
7 5 (9.80%) Technical Design Authority
8 4 (7.84%) Change and Release Analyst
8 4 (7.84%) Cloud Architect
8 4 (7.84%) Deployment Analyst
8 4 (7.84%) Enterprise Management Architect
8 4 (7.84%) Enterprise Technical Architect
8 4 (7.84%) Report Analyst
9 3 (5.88%) Business Systems Analyst
9 3 (5.88%) Data Centre Analyst
9 3 (5.88%) Infrastructure Analyst
9 3 (5.88%) Systems Analyst
9 3 (5.88%) Test Analyst
9 3 (5.88%) Test Data Analyst
10 2 (3.92%) Infrastructure Test Analyst
Libraries, Frameworks & Software Standards
1 7 (13.73%) REST
Miscellaneous
1 12 (23.53%) CMDB
2 7 (13.73%) Data Centre
3 6 (11.76%) Public Cloud
4 5 (9.80%) Enterprise Software
5 3 (5.88%) Data Structures
6 1 (1.96%) iPad
6 1 (1.96%) Management Information System
6 1 (1.96%) NHS
Operating Systems
1 4 (7.84%) Windows
2 2 (3.92%) Linux
2 2 (3.92%) Red Hat Enterprise Linux
2 2 (3.92%) Windows Server
2 2 (3.92%) Windows Server 2003
2 2 (3.92%) Windows Server 2008
2 2 (3.92%) Windows Server 2012
Processes & Methodologies
1 29 (56.86%) ITIL
2 19 (37.25%) Migration
3 14 (27.45%) Validation
4 13 (25.49%) Agile Software Development
4 13 (25.49%) ITIL V3
5 12 (23.53%) ITSM
6 10 (19.61%) Case Management
7 9 (17.65%) Configuration Management
8 8 (15.69%) Change Management
8 8 (15.69%) Kanban
8 8 (15.69%) PRINCE2
8 8 (15.69%) Release Management
8 8 (15.69%) Scrum
8 8 (15.69%) Service Delivery
8 8 (15.69%) TDD
9 7 (13.73%) User Stories
10 6 (11.76%) Business Intelligence
10 6 (11.76%) Digital Marketing
10 6 (11.76%) Programme Management
10 6 (11.76%) Test Strategy
Qualifications
1 9 (17.65%) Security Cleared
2 8 (15.69%) SC Cleared
3 3 (5.88%) ISEB
3 3 (5.88%) ISTQB
3 3 (5.88%) ITIL Certification
4 1 (1.96%) BPSS Clearance
Quality Assurance & Compliance
1 3 (5.88%) QA
2 1 (1.96%) Disclosure Scotland
System Software
1 2 (3.92%) vSphere
Systems Management
1 6 (11.76%) HP Quality Center
2 4 (7.84%) BMC Marimba
2 4 (7.84%) SCCM
2 4 (7.84%) WSUS
2 4 (7.84%) Zenoss
3 1 (1.96%) Opscode Chef
3 1 (1.96%) Puppet
Vendors
1 13 (25.49%) SAP
2 10 (19.61%) ServiceNow
3 8 (15.69%) BMC
4 6 (11.76%) HP
4 6 (11.76%) Microsoft
5 4 (7.84%) IBM
5 4 (7.84%) Remedy
6 2 (3.92%) CA
6 2 (3.92%) Cisco
6 2 (3.92%) Citrix
6 2 (3.92%) NetApp
6 2 (3.92%) PlateSpin
6 2 (3.92%) Red Hat
6 2 (3.92%) VMware
7 1 (1.96%) Lotus