The table below looks at the statistics for Service Management skills in IT contracts advertised for the Wales region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 26 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
26 May 2015
Same period 2014 Same period 2013
Service Management
Rank 40 59 37
Rank change year-on-year
+19 -22
Contract jobs citing Service Management 35 16 8
As % of all contract IT jobs located in Wales 4.47% 1.99% 1.87%
As % of the Processes & Methodologies category 5.62% 2.58% 2.60%
Number of daily rates quoted 18 9 3
Average daily rate
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£300 £314 £400
Average daily rate % change year-on-year
-4.37% -21.50%
90% offered a daily rate of more than £237 £280 £360
10% offered a daily rate of more than £471 £455 £420
UK excluding London average daily rate £370 £350 £370
% change year-on-year
+5.71% -5.40%
Number of hourly rates quoted 1 0 0
Average hourly rate £15.50 - -
UK excluding London average hourly rate £13.35 £19.25 £16.65
% change year-on-year
-30.64% +15.61%
Service Management
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Wales region.

Processes & Methodologies Category
Wales
Contract IT job ads with a match in the
Processes & Methodologies category
623 621 308
As % of all contract IT jobs located in Wales 79.57% 77.05% 72.13%
Number of daily rates quoted 421 399 186
Average daily rate £356 £400 £375
Average daily rate % change year-on-year
-11.00% +6.66%
90% offered a daily rate of more than £275 £300 £225
10% offered a daily rate of more than £463 £525 £500
UK excluding London average daily rate £388 £375 £363
% change year-on-year
+3.33% +3.44%
Number of hourly rates quoted 22 11 10
Average hourly rate £15.25 £17.50 £15.00
Average hourly rate % change year-on-year
-12.85% +16.66%
90% offered a hourly rate of more than £11.50 £12.75 £12.13
10% offered a hourly rate of more than £34.50 £36.50 £17.75
UK excluding London average hourly rate £30.00 £30.00 £32.00
% change year-on-year
- -6.25%

Service Management
Jobs Demand Trend in Wales

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Wales region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Wales

Service Management
Daily Rate Trend in Wales

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Wales region.

Service Management Daily Rate Trend in Wales

Service Management
Daily Rate Histogram in Wales

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Wales region over the 3 months to 26 May 2015.

Service Management Daily Rate Histogram in Wales

Service Management
Hourly Rate Trend in Wales

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Wales region.

Service Management Hourly Rate Trend in Wales

Service Management
Contract Job Locations in Wales

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Management within the Wales region over the 3 months to 26 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Wales +23 18 £445 +12.80% 1
South Wales +6 14 £288 -8.00%
North Wales - 2 £270 -
Service Management
UK

Service Management
Top 30 Related IT Skills in Wales

For the 6 months to 26 May 2015, IT contractor jobs across the Wales region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 54 (83.08%) ITIL
2 24 (36.92%) Project Management
3 22 (33.85%) Agile Software Development
4 21 (32.31%) Service Delivery
5 19 (29.23%) Security Cleared
6 17 (26.15%) Analytical Skills
6 17 (26.15%) PRINCE2
7 15 (23.08%) Finance
8 13 (20.00%) SC Cleared
9 12 (18.46%) ITSM
9 12 (18.46%) Risk Management
9 12 (18.46%) SLA
9 12 (18.46%) Microsoft
9 12 (18.46%) ITIL Certification
10 11 (16.92%) SQL
11 10 (15.38%) MS Office
11 10 (15.38%) ITIL V3
12 9 (13.85%) MS Excel
13 8 (12.31%) Windows
13 8 (12.31%) PRINCE2 Practitioner
14 7 (10.77%) Degree
14 7 (10.77%) Oracle Database
14 7 (10.77%) Oracle
14 7 (10.77%) SQL Server
15 6 (9.23%) T-SQL
15 6 (9.23%) IBM
15 6 (9.23%) BMC
15 6 (9.23%) NHS
15 6 (9.23%) Migration
15 6 (9.23%) Firebird

Service Management
Top Related IT Skills in Wales by Category

For the 6 months to 26 May 2015, IT contractor jobs across the Wales region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 4 (6.15%) WebLogic
2 3 (4.62%) SharePoint
3 1 (1.54%) MS Exchange
3 1 (1.54%) GroupWise
3 1 (1.54%) WebSphere
Applications
1 10 (15.38%) MS Office
2 9 (13.85%) MS Excel
3 1 (1.54%) MS PowerPoint
3 1 (1.54%) MS Project
Business Applications
1 3 (4.62%) Oracle BPM
2 1 (1.54%) Oracle 11i
2 1 (1.54%) Oracle EBS
2 1 (1.54%) Dynamics CRM
2 1 (1.54%) Oracle EBS R12
Cloud Services
1 3 (4.62%) Microsoft Azure
Communications & Networking
1 3 (4.62%) LDAP
1 3 (4.62%) SSH
1 3 (4.62%) PuTTY
2 2 (3.08%) SAN
2 2 (3.08%) MPLS
2 2 (3.08%) IPsec
2 2 (3.08%) Multicast
2 2 (3.08%) BIG-IP
2 2 (3.08%) Fibre Channel
2 2 (3.08%) WAN
2 2 (3.08%) SNMP
3 1 (1.54%) DNS
3 1 (1.54%) VoIP
3 1 (1.54%) PABX
3 1 (1.54%) Firewall
Database & Business Intelligence
1 7 (10.77%) SQL Server
1 7 (10.77%) Oracle Database
2 6 (9.23%) Firebird
3 2 (3.08%) Azure SQL Database
4 1 (1.54%) Data Warehouse
4 1 (1.54%) Oracle Database 10g
General
1 15 (23.08%) Finance
2 1 (1.54%) Law
2 1 (1.54%) Local Government
2 1 (1.54%) Telecoms
Job Titles
1 17 (26.15%) Analyst
2 13 (20.00%) Service Manager
3 6 (9.23%) Business Analyst
3 6 (9.23%) Applications Support
3 6 (9.23%) Service Analyst
4 5 (7.69%) Transition Manager
4 5 (7.69%) Service Transition Manager
5 4 (6.15%) Consultant
5 4 (6.15%) Architect
5 4 (6.15%) Support Engineer
6 3 (4.62%) Services Delivery Manager
6 3 (4.62%) Support Analyst
6 3 (4.62%) Support Manager
6 3 (4.62%) Delivery Manager
6 3 (4.62%) Applications Support Manager
6 3 (4.62%) Systems Engineer
6 3 (4.62%) Applications Manager
6 3 (4.62%) Applications Support Engineer
6 3 (4.62%) UNIX Engineer
7 2 (3.08%) Problem Analyst
Libraries, Frameworks & Software Standards
1 4 (6.15%) HTML
1 4 (6.15%) XML
2 3 (4.62%) SOAP
2 3 (4.62%) Web Services
3 2 (3.08%) .NET
4 1 (1.54%) XHTML
4 1 (1.54%) WebSphere MQ
4 1 (1.54%) Middleware
4 1 (1.54%) .NET Framework
Miscellaneous
1 17 (26.15%) Analytical Skills
2 6 (9.23%) NHS
2 6 (9.23%) Management Information System
3 3 (4.62%) AS400
4 2 (3.08%) e-Health
4 2 (3.08%) Reference Data
5 1 (1.54%) DataPower
5 1 (1.54%) Clustering
Operating Systems
1 8 (12.31%) Windows
2 4 (6.15%) UNIX
3 3 (4.62%) AIX
3 3 (4.62%) HPUX
4 2 (3.08%) Windows Server 2003
4 2 (3.08%) Windows Server 2008
5 1 (1.54%) Windows 7
5 1 (1.54%) Windows Server 2012
5 1 (1.54%) Windows XP
Processes & Methodologies
1 54 (83.08%) ITIL
2 24 (36.92%) Project Management
3 22 (33.85%) Agile Software Development
4 21 (32.31%) Service Delivery
5 17 (26.15%) PRINCE2
6 12 (18.46%) ITSM
6 12 (18.46%) Risk Management
7 10 (15.38%) ITIL V3
8 6 (9.23%) SDLC
8 6 (9.23%) Migration
8 6 (9.23%) Software Engineering
8 6 (9.23%) Business Analysis
8 6 (9.23%) Incident Management
8 6 (9.23%) Data Migration
9 3 (4.62%) Configuration Management
9 3 (4.62%) CRM
9 3 (4.62%) SOA
9 3 (4.62%) Problem Management
10 2 (3.08%) Load Balancing
10 2 (3.08%) Software Delivery
Programming Languages
1 11 (16.92%) SQL
2 6 (9.23%) T-SQL
3 5 (7.69%) C
4 3 (4.62%) C++
4 3 (4.62%) Delphi
5 1 (1.54%) VB
5 1 (1.54%) VB6
5 1 (1.54%) PowerShell
Qualifications
1 19 (29.23%) Security Cleared
2 13 (20.00%) SC Cleared
3 12 (18.46%) ITIL Certification
4 8 (12.31%) PRINCE2 Practitioner
5 7 (10.77%) Degree
6 2 (3.08%) MCP
6 2 (3.08%) CCNP
6 2 (3.08%) CCNA
6 2 (3.08%) ISEB
6 2 (3.08%) Cisco Certification
6 2 (3.08%) PRINCE2 Certification
Quality Assurance & Compliance
1 12 (18.46%) SLA
2 1 (1.54%) HL7
System Software
1 4 (6.15%) Active Directory
2 3 (4.62%) PowerHA
3 1 (1.54%) Firmware
3 1 (1.54%) Terminal Services
3 1 (1.54%) VMware ESX
Systems Management
1 5 (7.69%) Tivoli Storage Manager
2 2 (3.08%) Tivoli
3 1 (1.54%) ARCserve
3 1 (1.54%) ZENworks
3 1 (1.54%) BladeLogic
3 1 (1.54%) SCCM
3 1 (1.54%) SCOrch
3 1 (1.54%) SCSM
Vendors
1 12 (18.46%) Microsoft
2 7 (10.77%) Oracle
3 6 (9.23%) IBM
3 6 (9.23%) BMC
4 4 (6.15%) Cisco
5 3 (4.62%) Sun
5 3 (4.62%) HP
6 2 (3.08%) EMC
6 2 (3.08%) Fujitsu
6 2 (3.08%) F5
7 1 (1.54%) ServiceNow
7 1 (1.54%) Ciena
7 1 (1.54%) Nortel
7 1 (1.54%) Avaya
7 1 (1.54%) Juniper
7 1 (1.54%) Novell
7 1 (1.54%) Veritas
7 1 (1.54%) CheckPoint
7 1 (1.54%) Radware
7 1 (1.54%) VMware
Wales
Networking People
Posted: 6 days ago