The table below looks at the statistics for Service Management skills in IT contracts advertised for the Wales region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Management over the 3 months to 1 March 2017 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
1 Mar 2017
Same period 2016 Same period 2015
Service Management
UK / Wales
Rank 48 40 33
Rank change year-on-year
-8 -7
Contract jobs citing Service Management 17 33 33
As % of all contract IT jobs located in Wales 2.48% 4.75% 4.56%
As % of the Processes & Methodologies category 3.07% 5.39% 6.08%
Number of daily rates quoted 16 21 12
Median daily rate £311 £325 £165
Median daily rate % change year-on-year
-4.23% +96.96%
90% offered a daily rate of more than £179 £163 £140
10% offered a daily rate of more than £350 £475 £375
UK excluding London median daily rate £405 £390 £375
% change year-on-year
+3.91% +4.00%
Number of hourly rates quoted 1 0 1
Median hourly rate £25.00 - £16.00
UK excluding London median hourly rate £14.25 £14.00 £16.00
% change year-on-year
+1.78% -12.50%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Wales region.

Processes & Methodologies Category
Wales
Contract IT job ads with a match in the
Processes & Methodologies category
553 612 543
As % of all contract IT jobs located in Wales 80.73% 88.06% 75.10%
Number of daily rates quoted 415 439 300
Median daily rate £388 £358 £375
Median daily rate % change year-on-year
+8.31% -4.60%
90% offered a daily rate of more than £183 £250 £250
10% offered a daily rate of more than £525 £450 £500
UK excluding London median daily rate £409 £400 £398
% change year-on-year
+2.25% +0.62%
Number of hourly rates quoted 30 27 18
Median hourly rate £21.00 £47.00 £15.25
Median hourly rate % change year-on-year
-55.31% +208.19%
90% offered a hourly rate of more than £15.03 £13.00 £11.00
10% offered a hourly rate of more than £55.00 £66.00 £30.90
UK excluding London median hourly rate £36.00 £40.00 £29.00
% change year-on-year
-10.00% +37.93%

Service Management
Jobs Demand Trend in Wales

The demand trend of contract jobs across the Wales region citing Service Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Wales

Service Management
Daily Rate Trend in Wales

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Wales region.

Service Management Daily Rate Trend in Wales

Service Management
Daily Rate Histogram in Wales

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Wales region over the 3 months to 1 March 2017.

Service Management Daily Rate Histogram in Wales

Service Management
Hourly Rate Trend in Wales

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Wales region.

Service Management Hourly Rate Trend in Wales

Service Management
Contract Job Locations in Wales

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the Wales region over the 3 months to 1 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales -1 12 £295 -15.71% 1
West Wales -16 2 £318 +94.78%
Service Management
UK

Service Management
Top 30 Related IT Skills in Wales

For the 6 months to 1 March 2017, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Wales region with a requirement for Service Management.

1 34 (73.91%) ITIL
2 24 (52.17%) Service Delivery
3 23 (50.00%) PRINCE2
4 20 (43.48%) Project Management
5 19 (41.30%) Degree
6 16 (34.78%) ITSM
7 15 (32.61%) SQL Server
7 15 (32.61%) ITIL V3
8 14 (30.43%) Relational Database
9 9 (19.57%) Informatics
9 9 (19.57%) Business Analysis
9 9 (19.57%) XML
9 9 (19.57%) ISEB
9 9 (19.57%) NHS
10 8 (17.39%) BizTalk Server
10 8 (17.39%) IBM
10 8 (17.39%) Fiorano
10 8 (17.39%) InterSystems
10 8 (17.39%) SQL Server Integration Services
10 8 (17.39%) HL7
10 8 (17.39%) WebSphere
10 8 (17.39%) Release Management
10 8 (17.39%) IBM Integration Bus
10 8 (17.39%) JCAPS
11 7 (15.22%) Security Cleared
11 7 (15.22%) Agile Software Development
11 7 (15.22%) Scrum
11 7 (15.22%) Risk Management
11 7 (15.22%) XSLT
12 6 (13.04%) Microsoft

Service Management
Top Related IT Skills in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (17.39%) BizTalk Server
1 8 (17.39%) JCAPS
1 8 (17.39%) WebSphere
Applications
1 2 (4.35%) MS Excel
2 1 (2.17%) MS Visio
Communications & Networking
1 4 (8.70%) SAN
Database & Business Intelligence
1 15 (32.61%) SQL Server
2 14 (30.43%) Relational Database
3 8 (17.39%) SQL Server Integration Services
4 6 (13.04%) SQL Server 2008
Development Applications
1 1 (2.17%) Team Foundation Server
1 1 (2.17%) Visual Studio
General
1 2 (4.35%) Finance
Job Titles
1 12 (26.09%) Service Manager
2 11 (23.91%) Services Delivery Manager
3 10 (21.74%) Delivery Manager
4 9 (19.57%) Analyst
5 6 (13.04%) Architect
6 5 (10.87%) Applications Manager
6 5 (10.87%) Applications Support
6 5 (10.87%) Applications Support Manager
6 5 (10.87%) Support Manager
7 4 (8.70%) Business Analyst
7 4 (8.70%) Product Specialist
7 4 (8.70%) Service Management Specialist
7 4 (8.70%) Technical Architect
7 4 (8.70%) Test Analyst
8 3 (6.52%) Lead Test Analyst
8 3 (6.52%) Senior Data Warehouse Specialist
8 3 (6.52%) Support Analyst
9 2 (4.35%) Information Analyst
9 2 (4.35%) Information Security Analyst
9 2 (4.35%) Technical Business Analyst
Libraries, Frameworks & Software Standards
1 9 (19.57%) XML
2 8 (17.39%) IBM Integration Bus
3 7 (15.22%) XSLT
Miscellaneous
1 9 (19.57%) NHS
2 6 (13.04%) Management Information System
3 4 (8.70%) Data Centre
3 4 (8.70%) Enterprise Software
4 3 (6.52%) Client/Server
5 1 (2.17%) Freedom of Information
5 1 (2.17%) RIA
Operating Systems
1 6 (13.04%) Windows
2 5 (10.87%) Windows Server
3 4 (8.70%) Windows Server 2003
3 4 (8.70%) Windows Server 2008
3 4 (8.70%) Windows Server 2012
4 1 (2.17%) Unix
Processes & Methodologies
1 34 (73.91%) ITIL
2 24 (52.17%) Service Delivery
3 23 (50.00%) PRINCE2
4 20 (43.48%) Project Management
5 16 (34.78%) ITSM
6 15 (32.61%) ITIL V3
7 9 (19.57%) Business Analysis
7 9 (19.57%) Informatics
8 8 (17.39%) Release Management
9 7 (15.22%) Agile Software Development
9 7 (15.22%) Risk Management
9 7 (15.22%) Scrum
10 6 (13.04%) Information Security
11 5 (10.87%) Change Control
11 5 (10.87%) Migration
12 4 (8.70%) Information Management
13 3 (6.52%) Information Governance
13 3 (6.52%) Load Testing
14 2 (4.35%) Information Security Governance
14 2 (4.35%) Performance Analysis
Programming Languages
1 5 (10.87%) SQL
Qualifications
1 19 (41.30%) Degree
2 9 (19.57%) ISEB
3 7 (15.22%) Security Cleared
4 5 (10.87%) EXIN
4 5 (10.87%) ITIL Certification
5 3 (6.52%) ISTQB
6 2 (4.35%) CISA
6 2 (4.35%) CISM
6 2 (4.35%) CISSP
7 1 (2.17%) CRISC
7 1 (2.17%) SC Cleared
Quality Assurance & Compliance
1 8 (17.39%) HL7
2 2 (4.35%) COBIT
2 2 (4.35%) Disclosure Scotland
2 2 (4.35%) ISO/IEC 27001
2 2 (4.35%) PCI DSS
3 1 (2.17%) SLA
System Software
1 2 (4.35%) Active Directory
2 1 (2.17%) Citrix Presentation Server
2 1 (2.17%) XenApp
Vendors
1 8 (17.39%) Fiorano
1 8 (17.39%) IBM
1 8 (17.39%) InterSystems
2 6 (13.04%) Microsoft
3 5 (10.87%) Citrix
4 4 (8.70%) HP
4 4 (8.70%) NetApp
4 4 (8.70%) SAP
4 4 (8.70%) VMware
5 1 (2.17%) Oracle