The table below looks at the statistics for Service Management skills in IT contracts advertised for the Wales region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 2 March 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
2 Mar 2015
Same period 2014 Same period 2013
Service Management
Rank 30 36 35
Rank change year-on-year
+6 -1
Contract jobs citing Service Management 37 15 10
As % of all contract IT jobs located in Wales 5.12% 2.62% 2.27%
As % of the Processes & Methodologies category 7.10% 3.46% 3.23%
Number of daily rates quoted 12 7 3
Average daily rate
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£165 £290 £175
Average daily rate % change year-on-year
-43.10% +65.71%
90% offered a daily rate of more than £140 £160 £171
10% offered a daily rate of more than £364 £325 £495
UK excluding London average daily rate £373 £370 £375
% change year-on-year
+0.67% -1.33%
Number of hourly rates quoted 1 0 4
Average hourly rate £16.00 - £16.00
UK excluding London average hourly rate £16.00 £15.50 £16.00
% change year-on-year
+3.22% -3.12%
Service Management
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Wales region.

Processes & Methodologies Category
Wales
Contract IT job ads with a match in the
Processes & Methodologies category
521 434 310
As % of all contract IT jobs located in Wales 72.16% 75.87% 70.45%
Number of daily rates quoted 289 259 174
Average daily rate £375 £375 £350
Average daily rate % change year-on-year
- +7.14%
90% offered a daily rate of more than £238 £275 £275
10% offered a daily rate of more than £500 £500 £475
UK excluding London average daily rate £399 £375 £363
% change year-on-year
+6.34% +3.44%
Number of hourly rates quoted 16 11 12
Average hourly rate £15.25 £33.34 £16.00
Average hourly rate % change year-on-year
-54.25% +108.34%
90% offered a hourly rate of more than £11.00 £14.25 £9.32
10% offered a hourly rate of more than £31.70 £105.00 £20.33
UK excluding London average hourly rate £29.00 £27.50 £31.50
% change year-on-year
+5.45% -12.69%

Service Management
Jobs Demand Trend in Wales

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Wales region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Wales

Service Management
Daily Rate Trend in Wales

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Wales region.

Service Management Daily Rate Trend in Wales

Service Management
Daily Rate Histogram in Wales

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Wales region over the 3 months to 2 March 2015.

Service Management Daily Rate Histogram in Wales

Service Management
Hourly Rate Trend in Wales

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Wales region.

Service Management Hourly Rate Trend in Wales

Service Management
Contract Job Locations in Wales

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Management within the Wales region over the 3 months to 2 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Wales +5 20 £142 -53.36% 2
South Wales +5 16 £175 -35.77% 1
Service Management
UK

Service Management
Top 30 Related IT Skills in Wales

For the 6 months to 2 March 2015, IT contractor jobs across the Wales region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 51 (72.86%) ITIL
2 31 (44.29%) Agile Software Development
3 28 (40.00%) Project Management
4 23 (32.86%) Service Delivery
5 21 (30.00%) Finance
6 19 (27.14%) SLA
7 18 (25.71%) PRINCE2
8 17 (24.29%) ITSM
9 14 (20.00%) ITIL Certification
10 13 (18.57%) Risk Management
11 12 (17.14%) Windows
12 10 (14.29%) Management Information System
12 10 (14.29%) Incident Management
12 10 (14.29%) Security Cleared
12 10 (14.29%) Analytical Skills
13 9 (12.86%) Scrum
13 9 (12.86%) Microsoft
14 8 (11.43%) Degree
14 8 (11.43%) Waterfall
14 8 (11.43%) User Stories
14 8 (11.43%) Test Scripting
14 8 (11.43%) Continuous Integration
14 8 (11.43%) PRINCE2 Practitioner
15 7 (10.00%) HP Quality Center
15 7 (10.00%) AS400
15 7 (10.00%) IBM
15 7 (10.00%) SQL
15 7 (10.00%) MS Office
16 6 (8.57%) C
16 6 (8.57%) XML

Service Management
Top Related IT Skills in Wales by Category

For the 6 months to 2 March 2015, IT contractor jobs across the Wales region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 3 (4.29%) SharePoint
Applications
1 7 (10.00%) MS Office
2 6 (8.57%) MS Excel
3 1 (1.43%) MS Visio
3 1 (1.43%) MS PowerPoint
Business Applications
1 1 (1.43%) Oracle 11i
1 1 (1.43%) Oracle EBS
1 1 (1.43%) Dynamics CRM
1 1 (1.43%) Remedy ITSM
1 1 (1.43%) Oracle EBS R12
Cloud Services
1 5 (7.14%) Microsoft Azure
Communications & Networking
1 4 (5.71%) Firewall
2 2 (2.86%) H.323
2 2 (2.86%) ISDN
2 2 (2.86%) PBX
3 1 (1.43%) VoIP
3 1 (1.43%) WAN
3 1 (1.43%) LAN
Database & Business Intelligence
1 4 (5.71%) SQL Server
1 4 (5.71%) Firebird
2 2 (2.86%) Azure SQL Database
3 1 (1.43%) Oracle Database
3 1 (1.43%) Oracle Database 10g
Development Applications
1 6 (8.57%) Maven
1 6 (8.57%) Selenium
1 6 (8.57%) Cucumber
2 5 (7.14%) SoapUI
General
1 21 (30.00%) Finance
2 2 (2.86%) Local Government
2 2 (2.86%) Telecoms
3 1 (1.43%) Welsh Language
3 1 (1.43%) Publishing
3 1 (1.43%) Retail
Job Titles
1 25 (35.71%) Analyst
2 16 (22.86%) Service Manager
3 8 (11.43%) Service Analyst
4 7 (10.00%) Test Analyst
5 6 (8.57%) 2nd Line Support
5 6 (8.57%) Service Desk Analyst
6 5 (7.14%) Business Analyst
6 5 (7.14%) 1st Line Support
6 5 (7.14%) Delivery Manager
7 4 (5.71%) Transition Manager
7 4 (5.71%) Service Transition Manager
7 4 (5.71%) Senior Manager
7 4 (5.71%) Architect
7 4 (5.71%) Applications Support
7 4 (5.71%) Services Delivery Manager
8 3 (4.29%) Senior Project Manager
8 3 (4.29%) Project Manager
8 3 (4.29%) Designer
8 3 (4.29%) Applications Manager
8 3 (4.29%) Applications Support Manager
Libraries, Frameworks & Software Standards
1 6 (8.57%) XML
1 6 (8.57%) JSON
1 6 (8.57%) REST
2 5 (7.14%) SOAP
3 3 (4.29%) Web Services
3 3 (4.29%) HTML
4 2 (2.86%) .NET
4 2 (2.86%) XHTML
4 2 (2.86%) Middleware
5 1 (1.43%) Ajax
5 1 (1.43%) .NET Framework
5 1 (1.43%) CSS
5 1 (1.43%) CSS3
5 1 (1.43%) HTML5
Miscellaneous
1 10 (14.29%) Management Information System
1 10 (14.29%) Analytical Skills
2 7 (10.00%) AS400
3 5 (7.14%) Open Source
4 3 (4.29%) NHS
5 1 (1.43%) User Experience
Operating Systems
1 12 (17.14%) Windows
2 2 (2.86%) Windows 7
3 1 (1.43%) UNIX
Processes & Methodologies
1 51 (72.86%) ITIL
2 31 (44.29%) Agile Software Development
3 28 (40.00%) Project Management
4 23 (32.86%) Service Delivery
5 18 (25.71%) PRINCE2
6 17 (24.29%) ITSM
7 13 (18.57%) Risk Management
8 10 (14.29%) Incident Management
9 9 (12.86%) Scrum
10 8 (11.43%) Test Scripting
10 8 (11.43%) Continuous Integration
10 8 (11.43%) Waterfall
10 8 (11.43%) User Stories
11 6 (8.57%) Test Strategy
11 6 (8.57%) Change Management
12 5 (7.14%) Disaster Recovery
12 5 (7.14%) Configuration Management
12 5 (7.14%) Capacity Management
12 5 (7.14%) Problem Management
13 4 (5.71%) Data Migration
Programming Languages
1 7 (10.00%) SQL
2 6 (8.57%) C
3 4 (5.71%) T-SQL
Qualifications
1 14 (20.00%) ITIL Certification
2 10 (14.29%) Security Cleared
3 8 (11.43%) Degree
3 8 (11.43%) PRINCE2 Practitioner
4 6 (8.57%) SC Cleared
5 5 (7.14%) MCP
6 2 (2.86%) ISEB
6 2 (2.86%) PRINCE2 Certification
7 1 (1.43%) PMP
7 1 (1.43%) PMI Certification
7 1 (1.43%) APMP
7 1 (1.43%) ISTQB Foundation Certification
Quality Assurance & Compliance
1 19 (27.14%) SLA
2 6 (8.57%) QA
3 2 (2.86%) HL7
System Software
1 2 (2.86%) VMware Infrastructure
2 1 (1.43%) Active Directory
Systems Management
1 7 (10.00%) HP Quality Center
2 3 (4.29%) SCCM
3 2 (2.86%) Cisco CUCM
4 1 (1.43%) SCOrch
4 1 (1.43%) SCSM
Vendors
1 9 (12.86%) Microsoft
2 7 (10.00%) IBM
3 6 (8.57%) HP
4 3 (4.29%) Cisco
4 3 (4.29%) ServiceNow
5 2 (2.86%) VMware
5 2 (2.86%) Fujitsu
5 2 (2.86%) Siemens
5 2 (2.86%) Avaya
6 1 (1.43%) Juniper
6 1 (1.43%) BMC
6 1 (1.43%) Remedy
6 1 (1.43%) BT
6 1 (1.43%) Oracle
Carmarthen, Dyfed
LA International
Posted: 5 days ago
Carmarthenshire
Certes Computing Ltd
Rate: £250 - £280 per day
Posted: 6 days ago