The table below looks at the statistics for Service Management skills in IT contracts advertised for the Wales region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 23 January 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
23 Jan 2015
Same period 2014 Same period 2013
Service Management
Rank 38 41 27
Rank change year-on-year
+3 -14
Contract jobs citing Service Management 26 9 23
As % of all contract IT jobs located in Wales 3.80% 1.83% 4.66%
As % of the Processes & Methodologies category 5.23% 2.54% 6.39%
Number of daily rates quoted 13 1 6
Average daily rate
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£175 £255 £304
Average daily rate % change year-on-year
-31.37% -16.04%
90% offered a daily rate of more than £140 £255 £235
10% offered a daily rate of more than £341 £255 £463
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 3 1 9
Average hourly rate £22.50 £190.00 £21.75
Average hourly rate % change year-on-year
-88.15% +773.56%
UK excluding London average hourly rate £15.00 £17.50 £17.50
% change year-on-year
-14.28% -
Service Management
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Wales region.

Processes & Methodologies Category
Wales
Contract IT job ads with a match in the
Processes & Methodologies category
497 355 360
As % of all contract IT jobs located in Wales 72.55% 72.01% 72.87%
Number of daily rates quoted 312 200 196
Average daily rate £375 £375 £345
Average daily rate % change year-on-year
- +8.69%
90% offered a daily rate of more than £220 £275 £275
10% offered a daily rate of more than £500 £502 £460
UK excluding London average daily rate £395 £375 £363
% change year-on-year
+5.40% +3.44%
Number of hourly rates quoted 20 14 21
Average hourly rate £22.50 £33.34 £21.75
Average hourly rate % change year-on-year
-32.50% +53.26%
UK excluding London average hourly rate £25.50 £27.50 £31.50
% change year-on-year
-7.27% -12.69%

Service Management
Jobs Demand Trend in Wales

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Wales region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Wales

Service Management
Daily Rate Trend in Wales

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Wales region.

Service Management Daily Rate Trend in Wales

Service Management
Daily Rate Histogram in Wales

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Wales region over the 3 months to 23 January 2015.

Service Management Daily Rate Histogram in Wales

Service Management
Hourly Rate Trend in Wales

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Wales region.

Service Management Hourly Rate Trend in Wales

Service Management
Contract Job Locations in Wales

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Management within the Wales region over the 3 months to 23 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales -5 15 £188 -26.47% 8
West Wales - 10 £140 - 1
Service Management
UK

Service Management
Top 30 Related IT Skills in Wales

For the 6 months to 23 January 2015, IT contractor jobs across the Wales region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 45 (76.27%) ITIL
2 21 (35.59%) Service Delivery
3 20 (33.90%) Project Management
4 18 (30.51%) Agile Software Development
5 16 (27.12%) Finance
5 16 (27.12%) SLA
6 12 (20.34%) Windows
6 12 (20.34%) ITSM
7 11 (18.64%) Security Cleared
8 10 (16.95%) Management Information System
9 9 (15.25%) PRINCE2
9 9 (15.25%) ITIL Certification
9 9 (15.25%) Incident Management
9 9 (15.25%) Scrum
10 8 (13.56%) Test Scripting
10 8 (13.56%) Continuous Integration
10 8 (13.56%) Waterfall
10 8 (13.56%) User Stories
10 8 (13.56%) Analytical Skills
11 7 (11.86%) HP Quality Center
11 7 (11.86%) IBM
11 7 (11.86%) Microsoft
11 7 (11.86%) MS Office
11 7 (11.86%) Change Management
11 7 (11.86%) AS400
11 7 (11.86%) Risk Management
12 6 (10.17%) XML
12 6 (10.17%) MS Excel
12 6 (10.17%) HP
12 6 (10.17%) Degree

Service Management
Top Related IT Skills in Wales by Category

For the 6 months to 23 January 2015, IT contractor jobs across the Wales region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Applications
1 7 (11.86%) MS Office
2 6 (10.17%) MS Excel
3 2 (3.39%) MS PowerPoint
4 1 (1.69%) MS Visio
4 1 (1.69%) MS Project
Business Applications
1 1 (1.69%) Remedy ITSM
Cloud Services
1 2 (3.39%) Microsoft Azure
Communications & Networking
1 4 (6.78%) Firewall
2 2 (3.39%) PBX
2 2 (3.39%) ISDN
2 2 (3.39%) H.323
3 1 (1.69%) LAN
3 1 (1.69%) VoIP
3 1 (1.69%) WAN
Development Applications
1 6 (10.17%) Selenium
1 6 (10.17%) Maven
1 6 (10.17%) Cucumber
2 5 (8.47%) SoapUI
General
1 16 (27.12%) Finance
2 2 (3.39%) Telecoms
2 2 (3.39%) French Language
2 2 (3.39%) Italian Language
2 2 (3.39%) Local Government
3 1 (1.69%) Retail
3 1 (1.69%) Welsh Language
3 1 (1.69%) Publishing
Job Titles
1 26 (44.07%) Analyst
2 9 (15.25%) Service Analyst
2 9 (15.25%) Service Manager
3 8 (13.56%) Service Desk Analyst
4 7 (11.86%) Test Analyst
4 7 (11.86%) 2nd Line Support
5 5 (8.47%) Change Analyst
5 5 (8.47%) 1st Line Support
6 4 (6.78%) Architect
6 4 (6.78%) Delivery Manager
7 3 (5.08%) Release Manager
7 3 (5.08%) Services Delivery Manager
7 3 (5.08%) Integration Test Analyst
7 3 (5.08%) Integration Analyst
7 3 (5.08%) Capacity Analyst
7 3 (5.08%) Designer
8 2 (3.39%) SCCM Engineer
8 2 (3.39%) Change and Release Analyst
8 2 (3.39%) Project Manager
8 2 (3.39%) Senior Manager
Libraries, Frameworks & Software Standards
1 6 (10.17%) XML
1 6 (10.17%) JSON
1 6 (10.17%) REST
2 5 (8.47%) SOAP
3 3 (5.08%) HTML
4 2 (3.39%) Middleware
4 2 (3.39%) XHTML
5 1 (1.69%) Ajax
5 1 (1.69%) CSS
5 1 (1.69%) CSS3
5 1 (1.69%) HTML5
Miscellaneous
1 10 (16.95%) Management Information System
2 8 (13.56%) Analytical Skills
3 7 (11.86%) AS400
4 5 (8.47%) Open Source
5 1 (1.69%) NHS
5 1 (1.69%) User Experience
Operating Systems
1 12 (20.34%) Windows
2 2 (3.39%) Windows 7
Processes & Methodologies
1 45 (76.27%) ITIL
2 21 (35.59%) Service Delivery
3 20 (33.90%) Project Management
4 18 (30.51%) Agile Software Development
5 12 (20.34%) ITSM
6 9 (15.25%) PRINCE2
6 9 (15.25%) Incident Management
6 9 (15.25%) Scrum
7 8 (13.56%) Test Scripting
7 8 (13.56%) Continuous Integration
7 8 (13.56%) Waterfall
7 8 (13.56%) User Stories
8 7 (11.86%) Change Management
8 7 (11.86%) Risk Management
9 6 (10.17%) ITIL V3
9 6 (10.17%) Test Strategy
10 5 (8.47%) Capacity Management
10 5 (8.47%) Disaster Recovery
11 4 (6.78%) Load Balancing
11 4 (6.78%) Problem Management
Programming Languages
1 4 (6.78%) C
Qualifications
1 11 (18.64%) Security Cleared
2 9 (15.25%) ITIL Certification
3 6 (10.17%) Degree
3 6 (10.17%) SC Cleared
4 5 (8.47%) PRINCE2 Practitioner
4 5 (8.47%) MCP
5 2 (3.39%) ISEB
6 1 (1.69%) PMP
6 1 (1.69%) PMI Certification
6 1 (1.69%) ISTQB Foundation Certification
6 1 (1.69%) APMP
Quality Assurance & Compliance
1 16 (27.12%) SLA
2 6 (10.17%) QA
3 2 (3.39%) HL7
System Software
1 2 (3.39%) VMware Infrastructure
2 1 (1.69%) Active Directory
Systems Management
1 7 (11.86%) HP Quality Center
2 3 (5.08%) SCCM
3 2 (3.39%) Cisco CUCM
Vendors
1 7 (11.86%) IBM
1 7 (11.86%) Microsoft
2 6 (10.17%) HP
3 3 (5.08%) Cisco
4 2 (3.39%) ServiceNow
4 2 (3.39%) Avaya
4 2 (3.39%) Siemens
4 2 (3.39%) Fujitsu
4 2 (3.39%) VMware
5 1 (1.69%) BT
5 1 (1.69%) SAP
5 1 (1.69%) Remedy
5 1 (1.69%) Juniper
5 1 (1.69%) BMC
Wales
Networking People
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Cardiff, South Glamorgan
Rullion IT Plus
Rate: £100 - £175 per day
Posted: 4 days ago
Swansea, West Glamorgan
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Rate: £120.86 - £163.62 per day
Posted: 5 days ago