The table below looks at the statistics for Service Management skills in IT contracts advertised for the Wales region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
Service Management
Rank 39 51 51
Rank change year-on-year
+12 0
Contract jobs citing Service Management 35 19 4
As % of all contract IT jobs located in Wales 3.88% 2.74% 0.69%
As % of the Processes & Methodologies category 5.01% 3.63% 0.96%
Number of daily rates quoted 25 13 3
Average daily rate
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of your Daily Rate
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£375 £300 £275
Average daily rate % change year-on-year
+25.00% +9.09%
90% offered a daily rate of more than £255 £136 £235
10% offered a daily rate of more than £580 £450 £286
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 4 0 0
Average hourly rate £18.75 - -
UK excluding London average hourly rate £18.52 £14.00 £13.35
% change year-on-year
+32.28% +4.86%
Service Management
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Wales region.

Processes & Methodologies Category
Wales
Contract IT job ads with a match in the
Processes & Methodologies category
698 523 418
As % of all contract IT jobs located in Wales 77.38% 75.36% 72.57%
Number of daily rates quoted 495 366 278
Average daily rate £365 £375 £350
Average daily rate % change year-on-year
-2.66% +7.14%
90% offered a daily rate of more than £250 £250 £248
10% offered a daily rate of more than £486 £500 £528
UK excluding London average daily rate £400 £375 £370
% change year-on-year
+6.66% +1.35%
Number of hourly rates quoted 24 9 13
Average hourly rate £16.00 £19.90 £15.00
Average hourly rate % change year-on-year
-19.59% +32.66%
90% offered a hourly rate of more than £11.50 £10.10 £10.63
10% offered a hourly rate of more than £40.00 £34.00 £21.60
UK excluding London average hourly rate £32.50 £25.00 £30.00
% change year-on-year
+30.00% -16.66%

Service Management
Jobs Demand Trend in Wales

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Wales region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Wales

Service Management
Daily Rate Trend in Wales

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Wales region.

Service Management Daily Rate Trend in Wales

Service Management
Daily Rate Histogram in Wales

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Wales region over the 3 months to 28 August 2015.

Service Management Daily Rate Histogram in Wales

Service Management
Hourly Rate Trend in Wales

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Wales region.

Service Management Hourly Rate Trend in Wales

Service Management
Contract Job Locations in Wales

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Management within the Wales region over the 3 months to 28 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Wales +9 18 £475 -
South Wales -9 15 £325 +8.33% 4
Service Management
UK

Service Management
Top 30 Related IT Skills in Wales

For the 6 months to 28 August 2015, IT contractor jobs across the Wales region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 54 (87.10%) ITIL
2 17 (27.42%) Security Cleared
2 17 (27.42%) ITIL V3
3 14 (22.58%) Microsoft
4 11 (17.74%) Windows
4 11 (17.74%) SC Cleared
4 11 (17.74%) Analytical Skills
5 9 (14.52%) Service Delivery
6 8 (12.90%) Active Directory
7 7 (11.29%) Oracle
7 7 (11.29%) MS Office
8 6 (9.68%) Project Management
8 6 (9.68%) ITSM
8 6 (9.68%) MS Excel
8 6 (9.68%) BMC
8 6 (9.68%) Oracle Database
8 6 (9.68%) Windows 7
8 6 (9.68%) Incident Management
9 5 (8.06%) Problem Management
9 5 (8.06%) SCCM
9 5 (8.06%) Stakeholder Engagement
9 5 (8.06%) SCSM
9 5 (8.06%) Change Control
9 5 (8.06%) Windows Intune
9 5 (8.06%) NHS
9 5 (8.06%) Tivoli Storage Manager
9 5 (8.06%) Flash
9 5 (8.06%) SQL Server
9 5 (8.06%) Java
9 5 (8.06%) Migration

Service Management
Top Related IT Skills in Wales by Category

For the 6 months to 28 August 2015, IT contractor jobs across the Wales region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 4 (6.45%) WebLogic
2 1 (1.61%) MS Exchange
2 1 (1.61%) GroupWise
2 1 (1.61%) WebSphere
Applications
1 7 (11.29%) MS Office
2 6 (9.68%) MS Excel
3 3 (4.84%) MS Project
4 1 (1.61%) MS Visio
4 1 (1.61%) MS PowerPoint
4 1 (1.61%) Spreadsheet
Business Applications
1 3 (4.84%) Oracle BPM
Communications & Networking
1 3 (4.84%) LDAP
1 3 (4.84%) SSH
1 3 (4.84%) PuTTY
2 2 (3.23%) SAN
2 2 (3.23%) MPLS
2 2 (3.23%) IPsec
2 2 (3.23%) Multicast
2 2 (3.23%) BIG-IP
2 2 (3.23%) Fibre Channel
2 2 (3.23%) LAN
2 2 (3.23%) WAN
2 2 (3.23%) SNMP
3 1 (1.61%) DNS
3 1 (1.61%) VoIP
3 1 (1.61%) PABX
3 1 (1.61%) Firewall
Database & Business Intelligence
1 6 (9.68%) Oracle Database
2 5 (8.06%) SQL Server
3 2 (3.23%) Firebird
3 2 (3.23%) SQL Server 2008
4 1 (1.61%) Data Warehouse
Development Applications
1 5 (8.06%) AdminStudio
General
1 1 (1.61%) Telecoms
1 1 (1.61%) Law
1 1 (1.61%) Manufacturing
Job Titles
1 12 (19.35%) Analyst
2 7 (11.29%) Systems Engineer
3 6 (9.68%) Consultant
3 6 (9.68%) Service Design Consultant
4 5 (8.06%) SCCM Engineer
4 5 (8.06%) Operations Manager
5 4 (6.45%) Service Manager
5 4 (6.45%) Systems Manager
5 4 (6.45%) Configuration Manager
5 4 (6.45%) Configuration Engineer
5 4 (6.45%) ITIL Consultant
5 4 (6.45%) Incident Analyst
6 3 (4.84%) Administrator
6 3 (4.84%) Support Engineer
6 3 (4.84%) Applications Support
6 3 (4.84%) Service Analyst
6 3 (4.84%) Architect
6 3 (4.84%) Infrastructure Manager
6 3 (4.84%) UNIX Engineer
6 3 (4.84%) Problem Analyst
Libraries, Frameworks & Software Standards
1 5 (8.06%) Flash
2 4 (6.45%) XML
2 4 (6.45%) HTML
2 4 (6.45%) SOAP
3 1 (1.61%) Web Services
3 1 (1.61%) CSS
3 1 (1.61%) WebSphere MQ
3 1 (1.61%) Ajax
Miscellaneous
1 11 (17.74%) Analytical Skills
2 5 (8.06%) NHS
3 3 (4.84%) Management Information System
3 3 (4.84%) Clustering
4 2 (3.23%) e-Health
4 2 (3.23%) Reference Data
5 1 (1.61%) DataPower
5 1 (1.61%) LIMS
5 1 (1.61%) CMDB
Operating Systems
1 11 (17.74%) Windows
2 6 (9.68%) Windows 7
3 4 (6.45%) UNIX
3 4 (6.45%) AIX
4 3 (4.84%) HPUX
4 3 (4.84%) Windows Server 2012
5 2 (3.23%) Windows Server 2003
5 2 (3.23%) Windows Server 2008
6 1 (1.61%) Windows 2000 Server
6 1 (1.61%) Red Hat Enterprise Linux
6 1 (1.61%) Linux
6 1 (1.61%) Windows XP
Processes & Methodologies
1 54 (87.10%) ITIL
2 17 (27.42%) ITIL V3
3 9 (14.52%) Service Delivery
4 6 (9.68%) Incident Management
4 6 (9.68%) ITSM
4 6 (9.68%) Project Management
5 5 (8.06%) Change Control
5 5 (8.06%) Stakeholder Engagement
5 5 (8.06%) Problem Management
5 5 (8.06%) Migration
5 5 (8.06%) Change Management
5 5 (8.06%) Agile Software Development
6 4 (6.45%) SOA
6 4 (6.45%) Time Management
6 4 (6.45%) Mentoring
6 4 (6.45%) Coaching
7 3 (4.84%) PRINCE2
8 2 (3.23%) Load Balancing
8 2 (3.23%) Network Load Balancing
8 2 (3.23%) Software Engineering
Programming Languages
1 5 (8.06%) Java
2 4 (6.45%) SQL
3 3 (4.84%) C++
3 3 (4.84%) Delphi
4 2 (3.23%) T-SQL
5 1 (1.61%) VB
5 1 (1.61%) VB6
5 1 (1.61%) PowerShell
5 1 (1.61%) JavaScript
Qualifications
1 17 (27.42%) Security Cleared
2 11 (17.74%) SC Cleared
3 4 (6.45%) Degree
4 3 (4.84%) ITIL Certification
5 2 (3.23%) CCNP
5 2 (3.23%) CCNA
5 2 (3.23%) Cisco Certification
6 1 (1.61%) MCP
6 1 (1.61%) ISEB
Quality Assurance & Compliance
1 1 (1.61%) SLA
System Software
1 8 (12.90%) Active Directory
2 3 (4.84%) PowerHA
3 2 (3.23%) Hyper-V
3 2 (3.23%) VMware ESXi
4 1 (1.61%) Firmware
4 1 (1.61%) Terminal Services
4 1 (1.61%) VMware ESX
Systems Management
1 5 (8.06%) Tivoli Storage Manager
1 5 (8.06%) SCCM
1 5 (8.06%) Windows Intune
1 5 (8.06%) SCSM
2 2 (3.23%) Tivoli
3 1 (1.61%) Ansible
3 1 (1.61%) Opscode Chef
3 1 (1.61%) Puppet
3 1 (1.61%) ARCserve
3 1 (1.61%) ZENworks
3 1 (1.61%) BladeLogic
Vendors
1 14 (22.58%) Microsoft
2 7 (11.29%) Oracle
3 6 (9.68%) BMC
4 4 (6.45%) Cisco
4 4 (6.45%) IBM
4 4 (6.45%) VMware
5 3 (4.84%) Sun
5 3 (4.84%) HP
6 2 (3.23%) EMC
6 2 (3.23%) F5
7 1 (1.61%) ServiceNow
7 1 (1.61%) Ciena
7 1 (1.61%) Nortel
7 1 (1.61%) Avaya
7 1 (1.61%) Juniper
7 1 (1.61%) Novell
7 1 (1.61%) Veritas
7 1 (1.61%) Red Hat
7 1 (1.61%) CheckPoint
7 1 (1.61%) Remedy
Cardiff, South Glamorgan
HAYS INFORMATION TECHNOLOGY
Rate: £250.00 per day
Posted: 2 days ago