The table below looks at the statistics for Service Management skills in IT contracts advertised for the Wales region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Management over the 3 months to 28 August 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
28 Aug 2016
Same period 2015 Same period 2014
Service Management
Rank 21 46 47
Rank change year-on-year
+25 +1
Contract jobs citing Service Management 38 35 20
As % of all contract IT jobs located in Wales 6.32% 3.87% 2.78%
As % of the Processes & Methodologies category 7.87% 4.89% 3.53%
Number of daily rates quoted 30 25 13
Median daily rate £400 £375 £300
Median daily rate % change year-on-year
+6.66% +25.00%
90% offered a daily rate of more than £163 £255 £136
10% offered a daily rate of more than £600 £580 £450
UK excluding London median daily rate £400 £375 £351
% change year-on-year
+6.66% +6.83%
Number of hourly rates quoted 5 4 0
Median hourly rate £15.50 £18.75 -
Median hourly rate % change year-on-year
-17.33% -
UK excluding London median hourly rate £14.50 £18.52 £14.00
% change year-on-year
-21.70% +32.28%
Service Management
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Wales region.

Processes & Methodologies Category
Wales
Contract IT job ads with a match in the
Processes & Methodologies category
483 716 566
As % of all contract IT jobs located in Wales 80.37% 79.20% 78.72%
Number of daily rates quoted 323 500 393
Median daily rate £415 £375 £375
Median daily rate % change year-on-year
+10.66% -
90% offered a daily rate of more than £243 £250 £250
10% offered a daily rate of more than £525 £485 £500
UK excluding London median daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 26 27 9
Median hourly rate £15.50 £16.00 £22.50
Median hourly rate % change year-on-year
-3.12% -28.88%
90% offered a hourly rate of more than £11.16 £11.50 £13.20
10% offered a hourly rate of more than £79.00 £38.00 £52.50
UK excluding London median hourly rate £30.00 £33.00 £26.00
% change year-on-year
-9.09% +26.92%

Service Management
Jobs Demand Trend in Wales

The demand trend of contract jobs across the Wales region citing Service Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Wales

Service Management
Daily Rate Trend in Wales

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Wales region.

Service Management Daily Rate Trend in Wales

Service Management
Daily Rate Histogram in Wales

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Wales region over the 3 months to 28 August 2016.

Service Management Daily Rate Histogram in Wales

Service Management
Hourly Rate Trend in Wales

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Wales region.

Service Management Hourly Rate Trend in Wales

Service Management
Hourly Rate Histogram in Wales

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Management across the Wales region over the 3 months to 28 August 2016.

Service Management Hourly Rate Histogram in Wales

Service Management
Contract Job Locations in Wales

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the Wales region over the 3 months to 28 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales +24 21 £400 +23.07% 1
West Wales -1 9 £200 -57.89%
Mid Wales - 1 - - 5
Service Management
UK

Service Management
Top 30 Related IT Skills in Wales

For the 6 months to 28 August 2016, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Wales region with a requirement for Service Management.

1 24 (53.33%) ITIL
2 14 (31.11%) Agile Software Development
3 11 (24.44%) Security Cleared
4 10 (22.22%) SC Cleared
4 10 (22.22%) SaaS
4 10 (22.22%) PaaS
4 10 (22.22%) Case Management
4 10 (22.22%) SAP
5 9 (20.00%) Configuration Management
5 9 (20.00%) ITSM
5 9 (20.00%) Finance
5 9 (20.00%) Scrum
6 8 (17.78%) TDD
6 8 (17.78%) User Stories
6 8 (17.78%) Telecoms
6 8 (17.78%) Kanban
7 7 (15.56%) Digital Marketing
7 7 (15.56%) Marketing
7 7 (15.56%) REST
7 7 (15.56%) ServiceNow
7 7 (15.56%) Programme Management
7 7 (15.56%) SAP Oil and Gas
7 7 (15.56%) Manufacturing
7 7 (15.56%) Electronics
7 7 (15.56%) NHS
7 7 (15.56%) Business Intelligence
8 6 (13.33%) Migration
8 6 (13.33%) Public Cloud
9 5 (11.11%) Zenoss
9 5 (11.11%) Service Delivery

Service Management
Top Related IT Skills in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (2.22%) CMS
1 1 (2.22%) Confluence
1 1 (2.22%) IBM Notes
Applications
1 4 (8.89%) MS Visio
2 2 (4.44%) Spreadsheet
Business Applications
1 7 (15.56%) SAP Oil and Gas
2 1 (2.22%) assyst
Cloud Services
1 10 (22.22%) PaaS
1 10 (22.22%) SaaS
2 2 (4.44%) Office 365
Communications & Networking
1 1 (2.22%) SAN
Development Applications
1 1 (2.22%) JIRA
1 1 (2.22%) JIRA Agile
General
1 9 (20.00%) Finance
2 8 (17.78%) Telecoms
3 7 (15.56%) Electronics
3 7 (15.56%) Manufacturing
3 7 (15.56%) Marketing
4 5 (11.11%) Local Government
Job Titles
1 15 (33.33%) Architect
2 14 (31.11%) Technical Architect
3 10 (22.22%) Analyst
4 7 (15.56%) Service Management Specialist
5 5 (11.11%) Enterprise Management Architect
5 5 (11.11%) Enterprise Technical Architect
6 4 (8.89%) Cloud Architect
6 4 (8.89%) Service Analyst
6 4 (8.89%) Service Desk Analyst
7 3 (6.67%) Business Analyst
7 3 (6.67%) Business Systems Analyst
7 3 (6.67%) Coordinator
7 3 (6.67%) Systems Analyst
7 3 (6.67%) Technical Design Authority
8 2 (4.44%) Project Manager
8 2 (4.44%) Test Manager
9 1 (2.22%) Administrator
9 1 (2.22%) Change Manager
9 1 (2.22%) IT Manager
9 1 (2.22%) Project Coordinator
Libraries, Frameworks & Software Standards
1 7 (15.56%) REST
Miscellaneous
1 7 (15.56%) NHS
2 6 (13.33%) Public Cloud
3 3 (6.67%) Data Centre
3 3 (6.67%) Data Structures
3 3 (6.67%) Enterprise Software
4 1 (2.22%) Analytical Skills
4 1 (2.22%) CMDB
4 1 (2.22%) Driving Licence
4 1 (2.22%) iPad
4 1 (2.22%) Management Information System
4 1 (2.22%) Social Media
4 1 (2.22%) Wiki
Operating Systems
1 3 (6.67%) Windows
2 1 (2.22%) Windows Server
2 1 (2.22%) Windows Server 2003
2 1 (2.22%) Windows Server 2008
2 1 (2.22%) Windows Server 2012
Processes & Methodologies
1 24 (53.33%) ITIL
2 14 (31.11%) Agile Software Development
3 10 (22.22%) Case Management
4 9 (20.00%) Configuration Management
4 9 (20.00%) ITSM
4 9 (20.00%) Scrum
5 8 (17.78%) Kanban
5 8 (17.78%) TDD
5 8 (17.78%) User Stories
6 7 (15.56%) Business Intelligence
6 7 (15.56%) Digital Marketing
6 7 (15.56%) Programme Management
7 6 (13.33%) Migration
8 5 (11.11%) Service Delivery
9 4 (8.89%) ITIL V3
9 4 (8.89%) Project Management
9 4 (8.89%) Prototyping
9 4 (8.89%) Software Architecture
10 3 (6.67%) Product Management
10 3 (6.67%) Systems Analysis
Qualifications
1 11 (24.44%) Security Cleared
2 10 (22.22%) SC Cleared
3 4 (8.89%) ITIL Certification
4 2 (4.44%) Degree
5 1 (2.22%) BPSS Clearance
5 1 (2.22%) ISEB
5 1 (2.22%) ISTQB
5 1 (2.22%) PRINCE2 Certification
Quality Assurance & Compliance
1 2 (4.44%) QA
2 1 (2.22%) Disclosure Scotland
2 1 (2.22%) SLA
System Software
1 2 (4.44%) Active Directory
Systems Management
1 5 (11.11%) Zenoss
2 1 (2.22%) Opscode Chef
2 1 (2.22%) Puppet
Vendors
1 10 (22.22%) SAP
2 7 (15.56%) ServiceNow
3 5 (11.11%) BMC
4 2 (4.44%) Remedy
5 1 (2.22%) Atlassian
5 1 (2.22%) Citrix
5 1 (2.22%) HP
5 1 (2.22%) Lotus
5 1 (2.22%) NetApp
5 1 (2.22%) VMware