The table below looks at the statistics for Service Management skills in IT contracts advertised for the Wales region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Management over the 3 months to 9 December 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
9 Dec 2016
Same period 2015 Same period 2014
Service Management
Rank 50 60 48
Rank change year-on-year
+10 -12
Contract jobs citing Service Management 29 12 32
As % of all contract IT jobs located in Wales 3.61% 1.74% 4.43%
As % of the Processes & Methodologies category 4.29% 2.18% 5.47%
Number of daily rates quoted 24 7 23
Median daily rate £350 £325 £313
Median daily rate % change year-on-year
+7.69% +4.00%
90% offered a daily rate of more than £175 £142 £155
10% offered a daily rate of more than £484 £385 £450
UK excluding London median daily rate £400 £390 £350
% change year-on-year
+2.56% +11.42%
Number of hourly rates quoted 2 1 2
Median hourly rate £28.75 £11.00 £23.75
Median hourly rate % change year-on-year
+161.36% -53.68%
90% offered a hourly rate of more than £25.75 £11.00 £22.75
10% offered a hourly rate of more than £31.75 £11.00 £24.75
UK excluding London median hourly rate £14.00 £15.50 £15.00
% change year-on-year
-9.67% +3.33%
Service Management
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Wales region.

Processes & Methodologies Category
Wales
Contract IT job ads with a match in the
Processes & Methodologies category
676 551 585
As % of all contract IT jobs located in Wales 84.08% 79.86% 81.02%
Number of daily rates quoted 496 429 374
Median daily rate £433 £350 £350
Median daily rate % change year-on-year
+23.57% -
90% offered a daily rate of more than £300 £300 £238
10% offered a daily rate of more than £575 £450 £475
UK excluding London median daily rate £413 £400 £385
% change year-on-year
+3.12% +3.89%
Number of hourly rates quoted 24 17 11
Median hourly rate £32.50 £20.48 £22.50
Median hourly rate % change year-on-year
+58.69% -8.97%
90% offered a hourly rate of more than £17.68 £11.00 £11.50
10% offered a hourly rate of more than £59.25 £52.03 £25.00
UK excluding London median hourly rate £30.25 £34.00 £25.00
% change year-on-year
-11.02% +36.00%

Service Management
Jobs Demand Trend in Wales

The demand trend of contract jobs across the Wales region citing Service Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Wales

Service Management
Daily Rate Trend in Wales

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Wales region.

Service Management Daily Rate Trend in Wales

Service Management
Daily Rate Histogram in Wales

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Wales region over the 3 months to 9 December 2016.

Service Management Daily Rate Histogram in Wales

Service Management
Hourly Rate Trend in Wales

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Wales region.

Service Management Hourly Rate Trend in Wales

Service Management
Contract Job Locations in Wales

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the Wales region over the 3 months to 9 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales +17 23 £450 +38.46%
West Wales -20 5 £180 +28.57%
Service Management
UK

Service Management
Top 30 Related IT Skills in Wales

For the 6 months to 9 December 2016, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Wales region with a requirement for Service Management.

1 41 (63.08%) ITIL
2 22 (33.85%) Service Delivery
3 16 (24.62%) NHS
4 15 (23.08%) ITSM
5 14 (21.54%) Scrum
5 14 (21.54%) Agile Software Development
5 14 (21.54%) Project Management
5 14 (21.54%) PRINCE2
5 14 (21.54%) Relational Database
6 13 (20.00%) Degree
7 12 (18.46%) SAP
8 11 (16.92%) Security Cleared
9 9 (13.85%) Migration
9 9 (13.85%) Informatics
10 8 (12.31%) SC Cleared
10 8 (12.31%) Finance
10 8 (12.31%) Risk Management
10 8 (12.31%) Windows
10 8 (12.31%) ITIL Certification
10 8 (12.31%) Configuration Management
11 7 (10.77%) TDD
11 7 (10.77%) Kanban
11 7 (10.77%) SaaS
11 7 (10.77%) PaaS
11 7 (10.77%) Enterprise Software
11 7 (10.77%) ITIL V3
11 7 (10.77%) Case Management
12 6 (9.23%) Data Centre
12 6 (9.23%) REST
12 6 (9.23%) SQL Server 2008

Service Management
Top Related IT Skills in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (1.54%) CMS
1 1 (1.54%) Confluence
Applications
1 5 (7.69%) MS Visio
2 2 (3.08%) MS Excel
2 2 (3.08%) Spreadsheet
Business Applications
1 5 (7.69%) SAP Oil and Gas
Cloud Services
1 7 (10.77%) PaaS
1 7 (10.77%) SaaS
2 2 (3.08%) Office 365
Communications & Networking
1 5 (7.69%) SAN
Database & Business Intelligence
1 14 (21.54%) Relational Database
2 6 (9.23%) SQL Server
2 6 (9.23%) SQL Server 2008
Development Applications
1 1 (1.54%) JIRA
1 1 (1.54%) JIRA Agile
General
1 8 (12.31%) Finance
2 5 (7.69%) Electronics
2 5 (7.69%) Local Government
2 5 (7.69%) Manufacturing
2 5 (7.69%) Marketing
2 5 (7.69%) Telecoms
Job Titles
1 14 (21.54%) Architect
2 13 (20.00%) Technical Architect
3 12 (18.46%) Service Manager
4 11 (16.92%) Service Management Specialist
5 10 (15.38%) Delivery Manager
5 10 (15.38%) Services Delivery Manager
6 6 (9.23%) Analyst
7 4 (6.15%) Product Specialist
7 4 (6.15%) Project Manager
8 3 (4.62%) Cloud Architect
8 3 (4.62%) Coordinator
8 3 (4.62%) Enterprise Management Architect
8 3 (4.62%) Enterprise Technical Architect
8 3 (4.62%) IT Manager
8 3 (4.62%) Senior Data Warehouse Specialist
8 3 (4.62%) Service Analyst
8 3 (4.62%) Service Desk Analyst
8 3 (4.62%) Technical Design Authority
9 2 (3.08%) Business Analyst
9 2 (3.08%) Consultant
Libraries, Frameworks & Software Standards
1 6 (9.23%) REST
Miscellaneous
1 16 (24.62%) NHS
2 9 (13.85%) Informatics
3 7 (10.77%) Enterprise Software
4 6 (9.23%) Data Centre
5 5 (7.69%) Management Information System
5 5 (7.69%) Public Cloud
6 2 (3.08%) Performance Metrics
7 1 (1.54%) Analytical Skills
7 1 (1.54%) CMDB
7 1 (1.54%) Driving Licence
7 1 (1.54%) RIA
7 1 (1.54%) Social Media
7 1 (1.54%) Wiki
Operating Systems
1 8 (12.31%) Windows
2 5 (7.69%) Windows Server
2 5 (7.69%) Windows Server 2003
2 5 (7.69%) Windows Server 2008
2 5 (7.69%) Windows Server 2012
3 1 (1.54%) Unix
Processes & Methodologies
1 41 (63.08%) ITIL
2 22 (33.85%) Service Delivery
3 15 (23.08%) ITSM
4 14 (21.54%) Agile Software Development
4 14 (21.54%) PRINCE2
4 14 (21.54%) Project Management
4 14 (21.54%) Scrum
5 9 (13.85%) Migration
6 8 (12.31%) Configuration Management
6 8 (12.31%) Risk Management
7 7 (10.77%) Case Management
7 7 (10.77%) ITIL V3
7 7 (10.77%) Kanban
7 7 (10.77%) TDD
8 6 (9.23%) Programme Management
9 5 (7.69%) Business Intelligence
9 5 (7.69%) Change Control
9 5 (7.69%) Digital Marketing
9 5 (7.69%) Information Security
10 4 (6.15%) Information Management
Programming Languages
1 1 (1.54%) SQL
Qualifications
1 13 (20.00%) Degree
2 11 (16.92%) Security Cleared
3 8 (12.31%) ITIL Certification
3 8 (12.31%) SC Cleared
4 6 (9.23%) ISEB
5 5 (7.69%) EXIN
6 1 (1.54%) ISTQB
6 1 (1.54%) PRINCE2 Certification
Quality Assurance & Compliance
1 2 (3.08%) SLA
2 1 (1.54%) Disclosure Scotland
2 1 (1.54%) QA
System Software
1 4 (6.15%) Active Directory
2 1 (1.54%) Citrix Presentation Server
2 1 (1.54%) XenApp
Systems Management
1 3 (4.62%) Zenoss
2 1 (1.54%) Opscode Chef
2 1 (1.54%) Puppet
Vendors
1 12 (18.46%) SAP
2 6 (9.23%) Citrix
2 6 (9.23%) Microsoft
3 5 (7.69%) HP
3 5 (7.69%) NetApp
3 5 (7.69%) VMware
4 3 (4.62%) BMC
4 3 (4.62%) ServiceNow
5 2 (3.08%) Remedy
6 1 (1.54%) Atlassian
6 1 (1.54%) Oracle