The table below looks at the statistics for Service Management skills in IT jobs advertised for the West Wales region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 28 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Jul 2015
Same period 2014 Same period 2013
Service Management
Rank 5 18 -
Rank change year-on-year
+13 -
Permanent jobs citing Service Management 7 3 0
As % of all permanent IT jobs located in West Wales 17.95% 3.19% -
As % of the Processes & Methodologies category 21.88% 3.57% -
Number of salaries quoted 1 3 0
Average salary £34,836 £75,000 -
Average salary % change year-on-year
-53.55% -
UK excluding London average salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%
Service Management
Wales

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the West Wales region.

Processes & Methodologies Category
West Wales
Permanent IT job ads with a match in the
Processes & Methodologies category
32 84 74
As % of all permanent IT jobs located in West Wales 82.05% 89.36% 77.89%
Number of salaries quoted 21 66 69
Average salary £42,500 £42,500 £27,500
Average salary % change year-on-year
- +54.54%
90% offered a salary of more than £27,450 £25,000 £25,000
10% offered a salary of more than £52,500 £40,000 £60,000
UK excluding London average salary £44,500 £42,500 £41,000
% change year-on-year
+4.70% +3.65%

Service Management
Jobs Demand Trend in West Wales

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the West Wales region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in West Wales

Service Management
Salary Trend in West Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the West Wales region.

Service Management Salary Trend in West Wales

Service Management
Job Locations in West Wales

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the West Wales region over the 3 months to 28 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Swansea +14 7 £34,836 -53.55%
Service Management
Wales

Service Management
Top 30 Related IT Skills in West Wales

For the 6 months to 28 July 2015, IT jobs across the West Wales region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 11 (91.67%) ITIL
2 6 (50.00%) ERP
2 6 (50.00%) SAP
3 5 (41.67%) QA
3 5 (41.67%) PRINCE2
3 5 (41.67%) ITIL Certification
3 5 (41.67%) Agresso
3 5 (41.67%) Configuration Management
3 5 (41.67%) Performance Improvement
4 4 (33.33%) User Experience
5 2 (16.67%) Microsoft Certification
5 2 (16.67%) Microsoft
5 2 (16.67%) MCSA
6 1 (8.33%) MS Excel
6 1 (8.33%) HTTP
6 1 (8.33%) VPN
6 1 (8.33%) Windows
6 1 (8.33%) PHP
6 1 (8.33%) MS Office
6 1 (8.33%) Change Management
6 1 (8.33%) Security Management
6 1 (8.33%) Advertising
6 1 (8.33%) Active Directory
6 1 (8.33%) CISSP
6 1 (8.33%) Information Security
6 1 (8.33%) Problem Management
6 1 (8.33%) Security Testing
6 1 (8.33%) PCI DSS
6 1 (8.33%) ITIL V2
6 1 (8.33%) ISO/IEC 27001

Service Management
Top Related IT Skills in West Wales by Category

For the 6 months to 28 July 2015, IT jobs across the West Wales region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Applications
1 1 (8.33%) MS Excel
1 1 (8.33%) MS Office
Business Applications
1 5 (41.67%) Agresso
Communications & Networking
1 1 (8.33%) HTTP
1 1 (8.33%) VPN
General
1 1 (8.33%) Advertising
Job Titles
1 6 (50.00%) Applications Manager
2 5 (41.67%) Analyst
3 4 (33.33%) Senior Analyst
4 1 (8.33%) Administrator
4 1 (8.33%) Security Analyst
4 1 (8.33%) IT Administrator
4 1 (8.33%) Problem Manager
4 1 (8.33%) Security Administrator
4 1 (8.33%) Security Manager
4 1 (8.33%) IT Security Administrator
Miscellaneous
1 4 (33.33%) User Experience
2 1 (8.33%) Enterprise Software
Operating Systems
1 1 (8.33%) Windows
Processes & Methodologies
1 11 (91.67%) ITIL
2 6 (50.00%) ERP
3 5 (41.67%) PRINCE2
3 5 (41.67%) Configuration Management
3 5 (41.67%) Performance Improvement
4 1 (8.33%) Change Management
4 1 (8.33%) Security Management
4 1 (8.33%) Information Security
4 1 (8.33%) Problem Management
4 1 (8.33%) Security Testing
4 1 (8.33%) ITIL V2
4 1 (8.33%) Patch Management
Programming Languages
1 1 (8.33%) PHP
Qualifications
1 5 (41.67%) ITIL Certification
2 2 (16.67%) Microsoft Certification
2 2 (16.67%) MCSA
3 1 (8.33%) CISSP
Quality Assurance & Compliance
1 5 (41.67%) QA
2 1 (8.33%) PCI DSS
2 1 (8.33%) ISO/IEC 27001
2 1 (8.33%) COBIT
System Software
1 1 (8.33%) Active Directory
Vendors
1 6 (50.00%) SAP
2 2 (16.67%) Microsoft