The table below looks at the statistics for CRM skills in IT contracts advertised for the West Yorkshire region. Included is a guide to the contractor rates offered in IT contracts that have cited CRM over the 3 months to 8 December 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
8 Dec 2016
Same period 2015 Same period 2014
Customer Relationship Management (CRM)
Rank 52 63 54
Rank change year-on-year
+11 -9
Contract jobs citing CRM 49 59 51
As % of all contract IT jobs located in West Yorkshire 3.20% 2.70% 2.84%
As % of the Processes & Methodologies category 3.83% 3.19% 3.56%
Number of daily rates quoted 40 33 23
Median daily rate £450 £475 £422
Median daily rate % change year-on-year
-5.26% +12.59%
90% offered a daily rate of more than £295 £328 £284
10% offered a daily rate of more than £575 £575 £530
UK excluding London median daily rate £400 £425 £400
% change year-on-year
-5.88% +6.25%
Number of hourly rates quoted 2 0 0
Median hourly rate £11.38 - -
UK excluding London median hourly rate £31.23 £25.50 £17.50
% change year-on-year
+22.45% +45.71%
CRM
Yorkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the West Yorkshire region.

Processes & Methodologies Category
West Yorkshire
Contract IT job ads with a match in the
Processes & Methodologies category
1278 1850 1432
As % of all contract IT jobs located in West Yorkshire 83.47% 84.55% 79.69%
Number of daily rates quoted 846 1227 945
Median daily rate £420 £400 £375
Median daily rate % change year-on-year
+5.00% +6.66%
90% offered a daily rate of more than £295 £288 £275
10% offered a daily rate of more than £550 £550 £550
UK excluding London median daily rate £413 £400 £385
% change year-on-year
+3.12% +3.89%
Number of hourly rates quoted 39 53 22
Median hourly rate £14.50 £15.50 £16.00
Median hourly rate % change year-on-year
-6.45% -3.12%
90% offered a hourly rate of more than £8.82 £11.67 £9.55
10% offered a hourly rate of more than £30.10 £45.40 £32.70
UK excluding London median hourly rate £31.00 £35.00 £25.00
% change year-on-year
-11.42% +40.00%

CRM
Jobs Demand Trend in West Yorkshire

The demand trend of contract jobs across the West Yorkshire region citing CRM as a proportion of all IT contracts with a match in the Processes & Methodologies category.

CRM Jobs Demand Trend in West Yorkshire

CRM
Daily Rate Trend in West Yorkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CRM across the West Yorkshire region.

CRM Daily Rate Trend in West Yorkshire

CRM
Daily Rate Histogram in West Yorkshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing CRM across the West Yorkshire region over the 3 months to 8 December 2016.

CRM Daily Rate Histogram in West Yorkshire

CRM
Hourly Rate Trend in West Yorkshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CRM across the West Yorkshire region.

CRM Hourly Rate Trend in West Yorkshire

CRM
Contract Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the West Yorkshire region over the 3 months to 8 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds +9 34 £450 -2.70% 8
Bradford +14 5 £306 -23.43% 1
Wakefield - 2 £331 - 1
CRM
Yorkshire

CRM
Top 30 Related IT Skills in West Yorkshire

For the 6 months to 8 December 2016, IT contractor jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the West Yorkshire region with a requirement for CRM.

1 51 (44.35%) Dynamics CRM
2 34 (29.57%) Microsoft
3 21 (18.26%) SQL
4 19 (16.52%) ERP
5 18 (15.65%) .NET
6 16 (13.91%) Middleware
6 16 (13.91%) Stakeholder Management
6 16 (13.91%) SAP
7 15 (13.04%) JavaScript
8 14 (12.17%) Finance
8 14 (12.17%) MS Excel
8 14 (12.17%) Marketing
8 14 (12.17%) Agile Software Development
9 13 (11.30%) C#
9 13 (11.30%) SQL Server
9 13 (11.30%) Windows
9 13 (11.30%) Project Management
10 12 (10.43%) Web Services
10 12 (10.43%) Java
11 11 (9.57%) Web Development
11 11 (9.57%) Windows Server
12 10 (8.70%) SAP IS-U
12 10 (8.70%) Microsoft Azure
13 9 (7.83%) PHP
13 9 (7.83%) Network Security
13 9 (7.83%) Digital Media
14 8 (6.96%) Analytical Skills
14 8 (6.96%) SharePoint
15 7 (6.09%) SOA
15 7 (6.09%) HTML

CRM
Top Related IT Skills in West Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (6.96%) SharePoint
2 3 (2.61%) CMS
3 2 (1.74%) Confluence
3 2 (1.74%) Oracle Workflow
3 2 (1.74%) SAS
3 2 (1.74%) SharePoint 2010
3 2 (1.74%) SharePoint 2013
3 2 (1.74%) Sitecore CMS
4 1 (0.87%) Apache
4 1 (0.87%) BizTalk Server
4 1 (0.87%) IIS
Applications
1 14 (12.17%) MS Excel
2 6 (5.22%) MS Office
3 4 (3.48%) MS Project
4 1 (0.87%) MS PowerPoint
Business Applications
1 51 (44.35%) Dynamics CRM
2 10 (8.70%) SAP IS-U
3 7 (6.09%) SAP CRM
4 4 (3.48%) SAP ERP
5 2 (1.74%) SAP CO
5 2 (1.74%) SAP FI
5 2 (1.74%) SAP FI/CO
5 2 (1.74%) SAP HCM
5 2 (1.74%) Unica
6 1 (0.87%) Infor CRM
6 1 (0.87%) Oracle CRM
6 1 (0.87%) Remedy ITSM
6 1 (0.87%) SAP PM
Cloud Services
1 10 (8.70%) Microsoft Azure
2 3 (2.61%) Office 365
3 2 (1.74%) Oracle CX
4 1 (0.87%) Amazon AWS
4 1 (0.87%) GitHub
Communications & Networking
1 9 (7.83%) Network Security
2 6 (5.22%) Extranet
2 6 (5.22%) Intranet
3 3 (2.61%) DHCP
3 3 (2.61%) DNS
3 3 (2.61%) Firewall
4 2 (1.74%) DSL
4 2 (1.74%) Internet
4 2 (1.74%) iSCSI
4 2 (1.74%) MPLS
4 2 (1.74%) Structured Cabling
4 2 (1.74%) VRRP
5 1 (0.87%) CTI
5 1 (0.87%) H.323
5 1 (0.87%) ISDN
5 1 (0.87%) ISUP
5 1 (0.87%) MGCP
5 1 (0.87%) Q.931
5 1 (0.87%) RTP
5 1 (0.87%) SS7
Database & Business Intelligence
1 13 (11.30%) SQL Server
2 7 (6.09%) SQL Server 2012
3 6 (5.22%) OLAP
3 6 (5.22%) OLTP
4 2 (1.74%) Crystal Reports
4 2 (1.74%) Oracle Reports
4 2 (1.74%) SQL Server Reporting Services
5 1 (0.87%) Big Data
5 1 (0.87%) Data Mining
5 1 (0.87%) Hadoop
5 1 (0.87%) MySQL
5 1 (0.87%) Oracle Database
5 1 (0.87%) Relational Database
5 1 (0.87%) SAP BW
5 1 (0.87%) SQL Server 2005
5 1 (0.87%) SQL Server 2008
5 1 (0.87%) SQL Server Analysis Services
5 1 (0.87%) SQL Server Integration Services
Development Applications
1 3 (2.61%) JIRA
1 3 (2.61%) Selenium
2 2 (1.74%) HP UFT
2 2 (1.74%) SQL Server Management Studio (SSMS)
2 2 (1.74%) WinRunner
3 1 (0.87%) Git (software)
3 1 (0.87%) Jenkins
3 1 (0.87%) Oracle Forms
3 1 (0.87%) SoapUI
3 1 (0.87%) Visual Studio
General
1 14 (12.17%) Finance
1 14 (12.17%) Marketing
2 7 (6.09%) Advertising
3 5 (4.35%) Billing
4 4 (3.48%) Legal
5 2 (1.74%) Back Office
5 2 (1.74%) Retail
6 1 (0.87%) Telecoms
Job Titles
1 22 (19.13%) Developer
2 19 (16.52%) Analyst
3 17 (14.78%) Architect
4 15 (13.04%) CRM Developer
4 15 (13.04%) Project Manager
5 14 (12.17%) Dynamics CRM Developer
6 12 (10.43%) Consultant
7 10 (8.70%) CRM Consultant
7 10 (8.70%) Solutions Architect
8 9 (7.83%) SAP Consultant
9 7 (6.09%) CRM Manager
9 7 (6.09%) Functional Consultant
9 7 (6.09%) SAP CRM Consultant
10 6 (5.22%) CRM Architect
10 6 (5.22%) Dynamics CRM Architect
10 6 (5.22%) SAP Functional Consultant
10 6 (5.22%) SAP ISU Consultant
10 6 (5.22%) Test Analyst
11 5 (4.35%) CRM Analyst
11 5 (4.35%) CRM Project Manager
Libraries, Frameworks & Software Standards
1 18 (15.65%) .NET
2 16 (13.91%) Middleware
3 12 (10.43%) Web Services
4 7 (6.09%) HTML
5 6 (5.22%) CSS
6 5 (4.35%) CSS3
6 5 (4.35%) HTML5
7 4 (3.48%) jQuery
7 4 (3.48%) SAP Fiori
7 4 (3.48%) SAPUI5
7 4 (3.48%) XML
8 3 (2.61%) Ajax
8 3 (2.61%) SOAP
8 3 (2.61%) WCF
9 2 (1.74%) ASP.NET
9 2 (1.74%) JSON
9 2 (1.74%) ODBC
9 2 (1.74%) Ruby on Rails
10 1 (0.87%) Apache Axis
10 1 (0.87%) XHTML
Miscellaneous
1 9 (7.83%) Digital Media
2 8 (6.96%) Analytical Skills
3 6 (5.22%) NHS
4 4 (3.48%) Replication
5 3 (2.61%) Algorithms
5 3 (2.61%) Data Conversion
6 2 (1.74%) Microsoft Licensing
7 1 (0.87%) Computer Science
7 1 (0.87%) Copywriting
7 1 (0.87%) Data Integration
7 1 (0.87%) Data Protection Act
7 1 (0.87%) IVR
7 1 (0.87%) Management Information System
7 1 (0.87%) Mobile App
7 1 (0.87%) PMI
7 1 (0.87%) User Experience
7 1 (0.87%) Virtual Team
Operating Systems
1 13 (11.30%) Windows
2 11 (9.57%) Windows Server
3 2 (1.74%) CentOS
3 2 (1.74%) Linux
3 2 (1.74%) Windows Server 2012
4 1 (0.87%) Red Hat Enterprise Linux
Processes & Methodologies
1 19 (16.52%) ERP
2 16 (13.91%) Stakeholder Management
3 14 (12.17%) Agile Software Development
4 13 (11.30%) Project Management
5 11 (9.57%) Web Development
6 7 (6.09%) Open Source
6 7 (6.09%) SOA
7 6 (5.22%) B2B
7 6 (5.22%) B2C
7 6 (5.22%) Business Continuity
7 6 (5.22%) Data Management
7 6 (5.22%) Master Data Management
7 6 (5.22%) PRINCE2
7 6 (5.22%) Workflow
8 5 (4.35%) Change Management
8 5 (4.35%) Migration
8 5 (4.35%) MVC
8 5 (4.35%) Service Design
9 4 (3.48%) Data Protection
9 4 (3.48%) Scrum
Programming Languages
1 21 (18.26%) SQL
2 15 (13.04%) JavaScript
3 13 (11.30%) C#
4 12 (10.43%) Java
5 9 (7.83%) PHP
6 5 (4.35%) T-SQL
7 2 (1.74%) PL/SQL
7 2 (1.74%) Ruby
8 1 (0.87%) ABAP
8 1 (0.87%) C++
8 1 (0.87%) PowerShell
Qualifications
1 4 (3.48%) Degree
1 4 (3.48%) ISEB
1 4 (3.48%) ISTQB
2 2 (1.74%) MCITP
2 2 (1.74%) Microsoft Certification
3 1 (0.87%) CCIE
3 1 (0.87%) CCNA
3 1 (0.87%) CCNP
3 1 (0.87%) Cisco Certification
3 1 (0.87%) ISTQB Foundation Certification
3 1 (0.87%) ITIL Certification
3 1 (0.87%) Postgraduate
Quality Assurance & Compliance
1 2 (1.74%) QA
1 2 (1.74%) SLA
System Software
1 2 (1.74%) Active Directory
1 2 (1.74%) Hyper-V
1 2 (1.74%) Terminal Services
1 2 (1.74%) Virtual Desktop
2 1 (0.87%) Microsoft App-V
Systems Management
1 2 (1.74%) vMotion
2 1 (0.87%) Cisco CUCM
2 1 (0.87%) Cisco UCCE
2 1 (0.87%) Puppet
2 1 (0.87%) SCOM
Vendors
1 34 (29.57%) Microsoft
2 16 (13.91%) SAP
3 5 (4.35%) Salesforce.com
4 4 (3.48%) HP
5 3 (2.61%) IBM
5 3 (2.61%) Oracle
6 2 (1.74%) Dell
6 2 (1.74%) NETGEAR
6 2 (1.74%) Red Hat
6 2 (1.74%) Sitecore
6 2 (1.74%) SonicWALL
6 2 (1.74%) VMware
7 1 (0.87%) Atlassian
7 1 (0.87%) Cisco
7 1 (0.87%) Pardot
7 1 (0.87%) Remedy
7 1 (0.87%) RightScale
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