Yorkshire CRM Contracts

This section looks at the demand for Customer Relationship Management (CRM) skills within the Yorkshire region with a comparison to our Processes & Methodologies category. Included is a guide to the contractor rates offered in IT jobs that have cited CRM over the 3 months to 25 July 2008 with a comparison to the same period last year.

Customer Relationship Management (CRM)
Location Abingdon Andover Basingstoke Bath Bedford Bedfordshire Belfast Berkshire Birmingham Blackpool Borehamwood Bournemouth Bracknell Bradford Brentford Brighton Bristol Bromley Buckinghamshire Burton-upon-Trent Camberley Cambridge Cambridgeshire Canary Wharf Cardiff Chelmsford Cheltenham Cheshire Chester Chesterfield City of London Clapham County Antrim Coventry Crawley Croydon Darlington Derby Derbyshire Devon Docklands, London Dorset Durham East Anglia East Midlands East of England East Sussex Eastleigh Edinburgh England Epsom Essex Gerrards Cross Glasgow Gloucester Gloucestershire Greenwich Halifax Hammersmith Hampshire Hemel Hempstead Herefordshire Hertfordshire High Wycombe Highlands Home Counties Inverness Kent Kingston Upon Thames Lancashire Leeds Leicester Leicestershire Liverpool Livingston London Loughborough M4 Corridor Maidenhead Manchester Merseyside Middlesex Midlands Milton Keynes Newbury Newcastle Newport North East North West North Yorkshire Northampton Northamptonshire Northern Ireland Nottingham Nottinghamshire Oxford Oxfordshire Paddington Peterborough Plymouth Potters Bar Preston Reading Salford Scotland Slough Somerset South Coast South East South Wales South West South Yorkshire Southampton Southport Staffordshire Staines Surbiton Surrey Swansea Swindon Tadworth Taunton Thame Thames Valley Tunbridge Wells Tyne and Wear UK Uxbridge Wales Warrington Watford West Lothian West Malling West Midlands West Sussex West Wales West Yorkshire Wiltshire Wimbledon Winchester Windsor Woking Wokingham Wolverhampton Yeovil York Yorkshire	3 months to 25 Jul 2008	Same period last year
Rank	91	106
Rank change on same period last year	+15
Matching contract IT job ads	31	28
As % of all UK contract IT job ads sampled	0.041 %	0.028 %
As % of the category below	1.867 %	1.580 %
Daily rates quoted	2	12
Average minimum daily rate	£350	£310
Average daily rate	£400	£321
% change on same period last year	+24.61 %
Average maximum daily rate	£450	£332
UK excluding London average daily rate	£386	£385
% change on same period last year	+0.22 %
Hourly rates quoted	1	0
Average minimum hourly rate	£30.00	-
Average hourly rate	£30.00	-
% change on same period last year	-
Average maximum hourly rate	£30.00	-
UK excluding London average hourly rate	£25.20	£23.49
% change on same period last year	+7.28 %
Processes & Methodologies Yorkshire
Matching contract IT job ads	1660	1772
As % of all UK contract IT job ads sampled	2.213 %	1.793 %
Daily rates quoted	429	395
Average minimum daily rate	£342	£340
Average daily rate	£363	£359
% change on same period last year	+1.23 %
Average maximum daily rate	£385	£378
UK excluding London average daily rate	£380	£376
% change on same period last year	+1.21 %
Hourly rates quoted	109	97
Average minimum hourly rate	£25.11	£25.71
Average hourly rate	£27.00	£26.63
% change on same period last year	+1.38 %
Average maximum hourly rate	£28.89	£27.55
UK excluding London average hourly rate	£29.33	£30.16
% change on same period last year	-2.72 %
CRM England

We calculate average IT contractor rates directly from the figures quoted and do not attempt to derive hourly rates from daily rates or vice versa.

CRM
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of IT contractor jobs citing CRM across the Yorkshire region as a proportion of the total demand within the Processes & Methodologies category.

CRM
Daily Rate Trend

The chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CRM across the Yorkshire region.

CRM
Hourly Rate Trend

The chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CRM across the Yorkshire region.

CRM
Contract Locations

This section looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing CRM within the Yorkshire region over the 3 months to 25 July 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

Location	Rank Change on Same Period Last Last	Matching Contract IT Job Ads	Average Daily Rate Last 3 Months	Average Daily Rate % Change on Same Period Last Year
West Yorkshire	+5	15	£250	-31.03 %
North Yorkshire	-5	1	-	-
South Yorkshire	-8	1	-	-

CRM England

CRM
Top 30 Related IT Skills

For the 6 months to 25 July 2008, IT contractor jobs across the Yorkshire region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM.

1 19 (30.16 %) SAP 2 15 (23.81 %) SAP CRM 3 12 (19.05 %) Marketing 4 10 (15.87 %) .NET 5 8 (12.70 %) Project Management 5 8 (12.70 %) C# 5 8 (12.70 %) ASP.NET 5 8 (12.70 %) SQL Server 5 8 (12.70 %) Finance 5 8 (12.70 %) Business Analysis 6 7 (11.11 %) Oracle 6 7 (11.11 %) E-Commerce 7 6 (9.524 %) Microsoft 7 6 (9.524 %) PL/SQL 7 6 (9.524 %) SQL

8 5 (7.937 %) UNIX 8 5 (7.937 %) MS Excel 8 5 (7.937 %) Systems Analysis 9 4 (6.349 %) Management Information System 10 3 (4.762 %) HP 10 3 (4.762 %) Datawarehouse 10 3 (4.762 %) Siebel 10 3 (4.762 %) RUP 10 3 (4.762 %) VB.NET 10 3 (4.762 %) PRINCE2 10 3 (4.762 %) WebServices 10 3 (4.762 %) Oracle Applications 10 3 (4.762 %) Programme Management 10 3 (4.762 %) AJAX 10 3 (4.762 %) Dynamics CRM

CRM
Top Related IT Skills by Category

For the 6 months to 25 July 2008, IT contractor jobs across the Yorkshire region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Development 1 10 (15.87 %) .NET 2 8 (12.70 %) ASP.NET 3 3 (4.762 %) AJAX 3 3 (4.762 %) WebServices 4 2 (3.175 %) XML 4 2 (3.175 %) WebSphere 4 2 (3.175 %) ASP.NET 2.0 5 1 (1.587 %) CSS 5 1 (1.587 %) XSLT 5 1 (1.587 %) Middleware 5 1 (1.587 %) HTML	Application Platforms 1 2 (3.175 %) JBoss 1 2 (3.175 %) Tomcat 1 2 (3.175 %) JRun 1 2 (3.175 %) SharePoint 1 2 (3.175 %) BizTalk Server 1 2 (3.175 %) ATG Dynamo 1 2 (3.175 %) Oracle Application Server 1 2 (3.175 %) EPiServer 2 1 (1.587 %) IIS 2 1 (1.587 %) SharePoint Server 2007 2 1 (1.587 %) CMS
Applications 1 5 (7.937 %) MS Excel 2 1 (1.587 %) MS Visio 2 1 (1.587 %) MS PowerPoint 2 1 (1.587 %) Spreadsheet 2 1 (1.587 %) MS Project 2 1 (1.587 %) MS Office	Business Applications 1 15 (23.81 %) SAP CRM 2 3 (4.762 %) Oracle Applications 2 3 (4.762 %) Dynamics CRM 3 2 (3.175 %) SAP IS-U 4 1 (1.587 %) Microsoft CRM 4 1 (1.587 %) SAP Retail
Communications & Networking 1 1 (1.587 %) Intranet	Database & Business Intelligence 1 8 (12.70 %) SQL Server 2 3 (4.762 %) Datawarehouse 3 2 (3.175 %) Oracle 10g 3 2 (3.175 %) Oracle 9i 3 2 (3.175 %) SQL Server 2000 3 2 (3.175 %) ReportNet 3 2 (3.175 %) SQL Server Reporting Services 3 2 (3.175 %) SQL Server 2005 4 1 (1.587 %) EDRMS 4 1 (1.587 %) MS Access 4 1 (1.587 %) Oracle 8/8i 4 1 (1.587 %) SQL Server 7 4 1 (1.587 %) RDBMS
Development Applications 1 2 (3.175 %) LoadRunner 1 2 (3.175 %) NUnit	General 1 12 (19.05 %) Marketing 2 8 (12.70 %) Finance 3 2 (3.175 %) Education 3 2 (3.175 %) Legal 3 2 (3.175 %) Retail 3 2 (3.175 %) Billing 3 2 (3.175 %) Insurance 4 1 (1.587 %) Police 4 1 (1.587 %) Banking 4 1 (1.587 %) Front Office 4 1 (1.587 %) Back Office 4 1 (1.587 %) Government 4 1 (1.587 %) Health
Job Titles 1 15 (23.81 %) Analyst 2 14 (22.22 %) Consultant 3 12 (19.05 %) SAP CRM Consultant 3 12 (19.05 %) SAP Consultant 3 12 (19.05 %) CRM Consultant 4 10 (15.87 %) Project Manager 4 10 (15.87 %) Business Analyst 4 10 (15.87 %) Developer 5 7 (11.11 %) .NET Developer 6 5 (7.937 %) C# Developer 6 5 (7.937 %) ASP.NET Developer 7 4 (6.349 %) Programme Manager 7 4 (6.349 %) Data Analyst 7 4 (6.349 %) SAP Manager 8 3 (4.762 %) CRM Business Analyst 8 3 (4.762 %) C#/ASP.NET Developer 8 3 (4.762 %) CRM Manager 8 3 (4.762 %) CRM Project Manager 9 2 (3.175 %) SQL Developer 9 2 (3.175 %) Cognos Consultant	Miscellaneous 1 4 (6.349 %) Management Information System 2 1 (1.587 %) PDA 2 1 (1.587 %) French Language 2 1 (1.587 %) NHS 2 1 (1.587 %) NPfIT
Operating Systems 1 5 (7.937 %) UNIX 2 2 (3.175 %) Windows 2 2 (3.175 %) Solaris 2 2 (3.175 %) Linux	Processes & Methodologies 1 8 (12.70 %) Project Management 1 8 (12.70 %) Business Analysis 2 7 (11.11 %) E-Commerce 3 5 (7.937 %) Systems Analysis 4 3 (4.762 %) Programme Management 4 3 (4.762 %) PRINCE2 4 3 (4.762 %) RUP 5 2 (3.175 %) OO 5 2 (3.175 %) Business Intelligence 5 2 (3.175 %) Content Management 5 2 (3.175 %) Workflow 5 2 (3.175 %) Performance Testing 6 1 (1.587 %) Supplier Management 6 1 (1.587 %) Requirements Analysis 6 1 (1.587 %) Problem Management 6 1 (1.587 %) Use Case 6 1 (1.587 %) Release Management 6 1 (1.587 %) Migration 6 1 (1.587 %) Stakeholder Management 6 1 (1.587 %) Data Management
Programming Languages 1 8 (12.70 %) C# 2 6 (9.524 %) PL/SQL 2 6 (9.524 %) SQL 3 3 (4.762 %) VB.NET 4 2 (3.175 %) Shell Script 4 2 (3.175 %) AWK 4 2 (3.175 %) Perl 5 1 (1.587 %) VB 5 1 (1.587 %) C	Qualifications 1 1 (1.587 %) ISEB
Quality Assurance & Compliance 1 2 (3.175 %) SLA	Vendors 1 19 (30.16 %) SAP 2 7 (11.11 %) Oracle 3 6 (9.524 %) Microsoft 4 3 (4.762 %) HP 4 3 (4.762 %) Siebel 5 2 (3.175 %) Cognos 5 2 (3.175 %) webMethods 5 2 (3.175 %) ATG 6 1 (1.587 %) Alterian 6 1 (1.587 %) IBM 6 1 (1.587 %) Intel 6 1 (1.587 %) Sun