The table below looks at the statistics for Customer Engagement skills in IT contracts advertised for the West Yorkshire region. Included is a guide to the contractor rates offered in IT contracts that have cited Customer Engagement over the 3 months to 23 January 2017 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
23 Jan 2017
Same period 2016 Same period 2015
Customer Engagement
Yorkshire / West Yorkshire
Rank - 107 -
Contract jobs citing Customer Engagement 0 1 0
As % of all contract IT jobs located in West Yorkshire - 0.051% -
As % of the Processes & Methodologies category - 0.062% -
Number of daily rates quoted 0 0 0
Median daily rate - - -
UK excluding London median daily rate £410 £400 £400
% change year-on-year
+2.50% -
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate - - £21.58

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the West Yorkshire region.

Processes & Methodologies Category
West Yorkshire
Contract IT job ads with a match in the
Processes & Methodologies category
1194 1622 1416
As % of all contract IT jobs located in West Yorkshire 83.26% 83.14% 82.81%
Number of daily rates quoted 784 1092 1010
Median daily rate £403 £400 £378
Median daily rate % change year-on-year
+0.62% +5.96%
90% offered a daily rate of more than £295 £300 £275
10% offered a daily rate of more than £550 £550 £535
UK excluding London median daily rate £405 £400 £390
% change year-on-year
+1.25% +2.56%
Number of hourly rates quoted 30 39 23
Median hourly rate £13.50 £19.50 £16.00
Median hourly rate % change year-on-year
-30.76% +21.87%
90% offered a hourly rate of more than £8.82 £13.50 £10.00
10% offered a hourly rate of more than £23.75 £45.00 £36.00
UK excluding London median hourly rate £35.00 £40.00 £26.00
% change year-on-year
-12.50% +53.84%

Customer Engagement
Jobs Demand Trend in West Yorkshire

The demand trend of contract jobs across the West Yorkshire region citing Customer Engagement as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in West Yorkshire

Customer Engagement
Daily Rate Trend in West Yorkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Customer Engagement across the West Yorkshire region.

Customer Engagement Daily Rate Trend in West Yorkshire