The first table below looks at the demand for Customer Engagement skills in IT contracts advertised for the West Yorkshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Customer Engagement over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the West Yorkshire region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Customer Engagement
Rank 99 78 94
Rank change year-on-year
-21 +16
Contract jobs citing Customer Engagement 9 11 1
As % of all contract IT jobs located in West Yorkshire 0.50% 0.83% 0.056%
As % of the Processes & Methodologies category 0.66% 1.13% 0.076%
Number of daily rates quoted 6 0 0
Average daily rate £344 - -
UK excluding London average daily rate £375 £260 £423
% change year-on-year
+44.23% -38.46%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £18.25 - £15.50
Processes & Methodologies Category
West Yorkshire
Contract IT job ads with a match in the
Processes & Methodologies category
1371 975 1310
As % of all contract IT jobs located in West Yorkshire 76.04% 73.58% 73.84%
Number of daily rates quoted 929 506 709
Average daily rate £350 £330 £342
Average daily rate % change year-on-year
+6.06% -3.50%
90% offered a daily rate of more than £225 £247 £250
10% offered a daily rate of more than £459 £425 £455
UK excluding London average daily rate £375 £360 £370
% change year-on-year
+4.16% -2.70%
Number of hourly rates quoted 20 30 31
Average hourly rate £19.00 £15.93 £17.50
Average hourly rate % change year-on-year
+19.30% -9.00%
90% offered a hourly rate of more than £13.83 £12.17 £11.08
10% offered a hourly rate of more than £110.00 £27.50 £32.50
UK excluding London average hourly rate £30.00 £32.00 £27.50
% change year-on-year
-6.25% +16.36%
Customer Engagement
Yorkshire

Customer Engagement
Jobs Demand Trend in West Yorkshire

This chart provides a 3-month moving total of IT contractor jobs citing Customer Engagement across the West Yorkshire region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in West Yorkshire

Customer Engagement
Daily Rate Trend in West Yorkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Customer Engagement across the West Yorkshire region.

Customer Engagement Daily Rate Trend in West Yorkshire

Customer Engagement
Daily Rate Histogram in West Yorkshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing Customer Engagement across the West Yorkshire region over the 3 months to 18 April 2014.

Customer Engagement Daily Rate Histogram in West Yorkshire

Customer Engagement
Contract Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Customer Engagement within the West Yorkshire region over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Find
Job
Vacancies
Leeds -25 4 £344 -
Customer Engagement
Yorkshire

Customer Engagement
Top 30 Related IT Skills in West Yorkshire

For the 6 months to 18 April 2014, IT contractor jobs across the West Yorkshire region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Customer Engagement.

1 9 (60.00%) JavaScript
1 9 (60.00%) Agile Software Development
2 8 (53.33%) Data Management
3 6 (40.00%) Scrum
3 6 (40.00%) Automated Testing
3 6 (40.00%) Web Development
3 6 (40.00%) .NET Framework
3 6 (40.00%) Kanban
3 6 (40.00%) ASP.NET MVC
3 6 (40.00%) Dependency Injection
3 6 (40.00%) NHS
3 6 (40.00%) C#
3 6 (40.00%) .NET
3 6 (40.00%) ASP.NET
3 6 (40.00%) Web Services
3 6 (40.00%) Data Warehouse
3 6 (40.00%) ASP.NET MVC 3
3 6 (40.00%) ASP.NET Web API
4 5 (33.33%) Windows
5 4 (26.67%) SQL Server
6 3 (20.00%) Active Directory
6 3 (20.00%) Migration
6 3 (20.00%) CSS
6 3 (20.00%) HTML
6 3 (20.00%) HTML5
6 3 (20.00%) Windows 8
6 3 (20.00%) jQuery
6 3 (20.00%) SCCM
6 3 (20.00%) Ajax
7 2 (13.33%) XMPP

Customer Engagement
Top Related IT Skills in West Yorkshire by Category

For the 6 months to 18 April 2014, IT contractor jobs across the West Yorkshire region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Application Platforms
1 2 (13.33%) Lync
1 2 (13.33%) MS Exchange
Communications & Networking
1 2 (13.33%) TCP/IP
1 2 (13.33%) VPN
1 2 (13.33%) IPsec
1 2 (13.33%) Firewall
1 2 (13.33%) Wireless
1 2 (13.33%) MPLS
Database & Business Intelligence
1 6 (40.00%) Data Warehouse
2 4 (26.67%) SQL Server
3 2 (13.33%) MySQL
4 1 (6.67%) SQL Server Reporting Services
General
1 1 (6.67%) Back Office
1 1 (6.67%) Publishing
Job Titles
1 9 (60.00%) Developer
2 6 (40.00%) .NET Developer
3 5 (33.33%) Architect
4 3 (20.00%) Front-End Developer
5 2 (13.33%) SQL Developer
5 2 (13.33%) Infrastructure Architect
5 2 (13.33%) HTML Developer
5 2 (13.33%) Infrastructure Consultant
5 2 (13.33%) UI Developer
5 2 (13.33%) Technical Architect
5 2 (13.33%) Consultant
5 2 (13.33%) Solutions Architect
5 2 (13.33%) UI Programmer
Libraries, Frameworks & Software Standards
1 6 (40.00%) .NET Framework
1 6 (40.00%) ASP.NET MVC
1 6 (40.00%) .NET
1 6 (40.00%) ASP.NET
1 6 (40.00%) Web Services
1 6 (40.00%) ASP.NET MVC 3
1 6 (40.00%) ASP.NET Web API
2 3 (20.00%) CSS
2 3 (20.00%) HTML
2 3 (20.00%) HTML5
2 3 (20.00%) jQuery
2 3 (20.00%) Ajax
3 2 (13.33%) XMPP
3 2 (13.33%) CSS3
Miscellaneous
1 6 (40.00%) NHS
Operating Systems
1 5 (33.33%) Windows
2 3 (20.00%) Windows 8
3 2 (13.33%) Windows 7
4 1 (6.67%) Windows Server 2003
4 1 (6.67%) Windows XP
4 1 (6.67%) Windows Server 2008
Processes & Methodologies
1 9 (60.00%) Agile Software Development
2 8 (53.33%) Data Management
3 6 (40.00%) Scrum
3 6 (40.00%) Automated Testing
3 6 (40.00%) Web Development
3 6 (40.00%) Kanban
3 6 (40.00%) Dependency Injection
4 3 (20.00%) Migration
5 2 (13.33%) Master Data Management
5 2 (13.33%) Mobile Device Management
6 1 (6.67%) Supplier Management
Programming Languages
1 9 (60.00%) JavaScript
2 6 (40.00%) C#
3 2 (13.33%) PowerShell
3 2 (13.33%) SQL
3 2 (13.33%) VBScript
System Software
1 3 (20.00%) Active Directory
2 2 (13.33%) Xen
2 2 (13.33%) Hyper-V
2 2 (13.33%) vSphere
2 2 (13.33%) VMware ESXi
Systems Management
1 3 (20.00%) SCCM
Vendors
1 2 (13.33%) VMware
1 2 (13.33%) Becrypt
1 2 (13.33%) Oracle
1 2 (13.33%) Cisco
1 2 (13.33%) IBM
1 2 (13.33%) Microsoft
1 2 (13.33%) HP
1 2 (13.33%) EMC
1 2 (13.33%) Citrix
1 2 (13.33%) NetApp