The table below looks at the statistics for Customer Engagement skills in IT contracts advertised for the West Yorkshire region. Included is a guide to the contractor rates offered in IT contracts that have cited Customer Engagement over the 3 months to 19 February 2017 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
19 Feb 2017
Same period 2016 Same period 2015
Customer Engagement
Yorkshire / West Yorkshire
Rank - 111 -
Contract jobs citing Customer Engagement 0 2 0
As % of all contract IT jobs located in West Yorkshire - 0.10% -
As % of the Processes & Methodologies category - 0.12% -
Number of daily rates quoted 0 2 0
Median daily rate - £308 -
UK excluding London median daily rate £425 £405 £413
% change year-on-year
+4.93% -1.81%
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate - £40.75 £21.58
% change year-on-year
- +88.83%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the West Yorkshire region.

Processes & Methodologies Category
West Yorkshire
Contract IT job ads with a match in the
Processes & Methodologies category
1191 1648 1498
As % of all contract IT jobs located in West Yorkshire 83.40% 82.40% 84.25%
Number of daily rates quoted 772 1130 1035
Median daily rate £404 £400 £385
Median daily rate % change year-on-year
+1.00% +3.89%
90% offered a daily rate of more than £300 £300 £275
10% offered a daily rate of more than £550 £550 £550
UK excluding London median daily rate £408 £400 £400
% change year-on-year
+2.00% -
Number of hourly rates quoted 28 37 33
Median hourly rate £14.00 £18.00 £18.00
Median hourly rate % change year-on-year
-22.22% -
90% offered a hourly rate of more than £8.82 £12.00 £11.10
10% offered a hourly rate of more than £27.31 £21.00 £36.00
UK excluding London median hourly rate £36.00 £40.00 £27.50
% change year-on-year
-10.00% +45.45%

Customer Engagement
Jobs Demand Trend in West Yorkshire

The demand trend of contract jobs across the West Yorkshire region citing Customer Engagement as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in West Yorkshire

Customer Engagement
Daily Rate Trend in West Yorkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Customer Engagement across the West Yorkshire region.

Customer Engagement Daily Rate Trend in West Yorkshire