The first table below looks at the demand for Customer Engagement skills in IT contracts advertised for the West Yorkshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Customer Engagement over the 3 months to 30 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the West Yorkshire region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
30 Jul 2014
Same period 2013 Same period 2012
Customer Engagement
Rank - 94 -
Contract jobs citing Customer Engagement 0 4 0
As % of all contract IT jobs located in West Yorkshire - 0.26% -
As % of the Processes & Methodologies category - 0.35% -
Number of daily rates quoted 0 0 0
Average daily rate
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of your Daily Rate
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- - -
UK excluding London average daily rate £374 £355 £300
% change year-on-year
+5.28% +18.33%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £11.00 £45.00 £45.00
% change year-on-year
-75.55% -
Processes & Methodologies Category
West Yorkshire
Contract IT job ads with a match in the
Processes & Methodologies category
1314 1135 1358
As % of all contract IT jobs located in West Yorkshire 77.52% 75.07% 73.09%
Number of daily rates quoted 852 604 767
Average daily rate £350 £325 £330
Average daily rate % change year-on-year
+7.69% -1.51%
90% offered a daily rate of more than £225 £213 £225
10% offered a daily rate of more than £464 £450 £450
UK excluding London average daily rate £375 £375 £363
% change year-on-year
- +3.44%
Number of hourly rates quoted 24 40 34
Average hourly rate £15.00 £36.00 £15.50
Average hourly rate % change year-on-year
-58.33% +132.25%
90% offered a hourly rate of more than £9.00 £14.10 £12.00
10% offered a hourly rate of more than £30.00 £45.00 £56.00
UK excluding London average hourly rate £26.50 £31.00 £31.50
% change year-on-year
-14.51% -1.58%
Customer Engagement
Yorkshire

Customer Engagement
Jobs Demand Trend in West Yorkshire

This chart provides a 3-month moving total of IT contractor jobs citing Customer Engagement across the West Yorkshire region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in West Yorkshire

Customer Engagement
Daily Rate Trend in West Yorkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Customer Engagement across the West Yorkshire region.

Customer Engagement Daily Rate Trend in West Yorkshire

Customer Engagement
Contract Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Customer Engagement within the West Yorkshire region over the 3 months to 30 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds - - - - 1
Customer Engagement
Yorkshire

Customer Engagement
Top 30 Related IT Skills in West Yorkshire

For the 6 months to 30 July 2014, IT contractor jobs across the West Yorkshire region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Customer Engagement.

1 5 (71.43%) Windows
2 4 (57.14%) Data Management
3 3 (42.86%) SCCM
3 3 (42.86%) Windows 8
3 3 (42.86%) Migration
3 3 (42.86%) SQL Server
3 3 (42.86%) Active Directory
4 2 (28.57%) HP
4 2 (28.57%) EMC
4 2 (28.57%) Citrix
4 2 (28.57%) NetApp
4 2 (28.57%) MS Exchange
4 2 (28.57%) TCP/IP
4 2 (28.57%) VPN
4 2 (28.57%) Cisco
4 2 (28.57%) IBM
4 2 (28.57%) Microsoft
4 2 (28.57%) ASP.NET
4 2 (28.57%) Web Services
4 2 (28.57%) Data Warehouse
4 2 (28.57%) C#
4 2 (28.57%) JavaScript
4 2 (28.57%) SQL
4 2 (28.57%) VBScript
4 2 (28.57%) .NET
4 2 (28.57%) MySQL
4 2 (28.57%) Oracle
4 2 (28.57%) Scrum
4 2 (28.57%) VMware
4 2 (28.57%) Agile Software Development

Customer Engagement
Top Related IT Skills in West Yorkshire by Category

For the 6 months to 30 July 2014, IT contractor jobs across the West Yorkshire region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Application Platforms
1 2 (28.57%) MS Exchange
1 2 (28.57%) Lync
Communications & Networking
1 2 (28.57%) TCP/IP
1 2 (28.57%) VPN
1 2 (28.57%) Firewall
1 2 (28.57%) Wireless
1 2 (28.57%) MPLS
1 2 (28.57%) IPsec
Database & Business Intelligence
1 3 (42.86%) SQL Server
2 2 (28.57%) Data Warehouse
2 2 (28.57%) MySQL
General
1 1 (14.29%) Back Office
Job Titles
1 5 (71.43%) Architect
2 2 (28.57%) .NET Developer
2 2 (28.57%) SQL Developer
2 2 (28.57%) Infrastructure Architect
2 2 (28.57%) Infrastructure Consultant
2 2 (28.57%) Developer
2 2 (28.57%) Technical Architect
2 2 (28.57%) Consultant
2 2 (28.57%) Solutions Architect
Libraries, Frameworks & Software Standards
1 2 (28.57%) ASP.NET
1 2 (28.57%) Web Services
1 2 (28.57%) .NET
1 2 (28.57%) ASP.NET Web API
1 2 (28.57%) XMPP
1 2 (28.57%) .NET Framework
1 2 (28.57%) ASP.NET MVC
1 2 (28.57%) ASP.NET MVC 3
Miscellaneous
1 1 (14.29%) NHS
Operating Systems
1 5 (71.43%) Windows
2 3 (42.86%) Windows 8
3 2 (28.57%) Windows 7
4 1 (14.29%) Windows Server 2008
4 1 (14.29%) Windows XP
4 1 (14.29%) Windows Server 2003
Processes & Methodologies
1 4 (57.14%) Data Management
2 3 (42.86%) Migration
3 2 (28.57%) Scrum
3 2 (28.57%) Agile Software Development
3 2 (28.57%) Master Data Management
3 2 (28.57%) Mobile Device Management
3 2 (28.57%) Kanban
3 2 (28.57%) Automated Testing
3 2 (28.57%) Web Development
3 2 (28.57%) Dependency Injection
4 1 (14.29%) Supplier Management
Programming Languages
1 2 (28.57%) C#
1 2 (28.57%) JavaScript
1 2 (28.57%) SQL
1 2 (28.57%) VBScript
1 2 (28.57%) PowerShell
System Software
1 3 (42.86%) Active Directory
2 2 (28.57%) Xen
2 2 (28.57%) Hyper-V
2 2 (28.57%) vSphere
2 2 (28.57%) VMware ESXi
Systems Management
1 3 (42.86%) SCCM
Vendors
1 2 (28.57%) HP
1 2 (28.57%) EMC
1 2 (28.57%) Citrix
1 2 (28.57%) NetApp
1 2 (28.57%) Cisco
1 2 (28.57%) IBM
1 2 (28.57%) Microsoft
1 2 (28.57%) Oracle
1 2 (28.57%) VMware
1 2 (28.57%) Becrypt