The table below looks at the statistics for Customer Engagement skills in IT contracts advertised for the West Yorkshire region. Included is a guide to the contractor rates offered in IT contracts that have cited Customer Engagement over the 3 months to 2 December 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
2 Dec 2016
Same period 2015 Same period 2014
Customer Engagement
Rank - 121 101
Contract jobs citing Customer Engagement 0 1 1
As % of all contract IT jobs located in West Yorkshire - 0.046% 0.055%
As % of the Processes & Methodologies category - 0.054% 0.069%
Number of daily rates quoted 0 0 1
Median daily rate - - £350
UK excluding London median daily rate £410 £400 £385
% change year-on-year
+2.50% +3.89%
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate - - £21.58
Customer Engagement
Yorkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the West Yorkshire region.

Processes & Methodologies Category
West Yorkshire
Contract IT job ads with a match in the
Processes & Methodologies category
1282 1839 1443
As % of all contract IT jobs located in West Yorkshire 83.85% 85.06% 79.68%
Number of daily rates quoted 840 1224 937
Median daily rate £420 £400 £375
Median daily rate % change year-on-year
+5.00% +6.66%
90% offered a daily rate of more than £300 £285 £270
10% offered a daily rate of more than £550 £550 £545
UK excluding London median daily rate £413 £400 £385
% change year-on-year
+3.12% +3.89%
Number of hourly rates quoted 38 49 25
Median hourly rate £15.00 £15.50 £15.00
Median hourly rate % change year-on-year
-3.22% +3.33%
90% offered a hourly rate of more than £9.50 £11.06 £10.00
10% offered a hourly rate of more than £29.80 £45.50 £30.00
UK excluding London median hourly rate £30.00 £34.95 £25.00
% change year-on-year
-14.16% +39.80%

Customer Engagement
Jobs Demand Trend in West Yorkshire

The demand trend of contract jobs across the West Yorkshire region citing Customer Engagement as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in West Yorkshire

Customer Engagement
Daily Rate Trend in West Yorkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Customer Engagement across the West Yorkshire region.

Customer Engagement Daily Rate Trend in West Yorkshire