The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the West Yorkshire region. Included is a guide to the salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 11 December 2016 with a comparison to the same period over the previous 2 years.

3 months to
11 Dec 2016
Same period 2015 Same period 2014
Customer Engagement
Rank 168 192 203
Rank change year-on-year
+24 +11
Permanent jobs citing Customer Engagement 15 18 20
As % of all permanent IT jobs located in West Yorkshire 0.41% 0.41% 0.40%
As % of the Processes & Methodologies category 0.46% 0.46% 0.45%
Number of salaries quoted 14 17 6
Median salary £40,500 £42,500 £52,500
Median salary % change year-on-year
-4.70% -19.04%
90% offered a salary of more than £27,500 £35,000 £45,000
10% offered a salary of more than £55,000 £45,000 £60,000
UK excluding London median salary £50,000 £50,000 £52,500
% change year-on-year
- -4.76%
Customer Engagement
Yorkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the West Yorkshire region.

Processes & Methodologies Category
West Yorkshire
Permanent IT job ads with a match in the
Processes & Methodologies category
3261 3915 4435
As % of all permanent IT jobs located in West Yorkshire 89.81% 89.14% 88.70%
Number of salaries quoted 2846 3215 3504
Median salary £42,500 £42,500 £40,000
Median salary % change year-on-year
- +6.25%
90% offered a salary of more than £30,000 £30,000 £30,000
10% offered a salary of more than £60,000 £57,500 £60,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Customer Engagement
Jobs Demand Trend in West Yorkshire

The demand trend of job ads across the West Yorkshire region citing Customer Engagement as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in West Yorkshire

Customer Engagement
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the West Yorkshire region.

Customer Engagement Salary Trend in West Yorkshire

Customer Engagement
Salary Histogram in West Yorkshire

This chart provides a salary histogram for IT jobs citing Customer Engagement across the West Yorkshire region over the 3 months to 11 December 2016.

Customer Engagement Salary Histogram in West Yorkshire

Customer Engagement
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Engagement within the West Yorkshire region over the 3 months to 11 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds +25 15 £40,500 -3.57% 1
Customer Engagement
Yorkshire

Customer Engagement
Top 30 Related IT Skills in West Yorkshire

For the 6 months to 11 December 2016, IT jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Yorkshire region with a requirement for Customer Engagement.

1 9 (33.33%) Degree
2 8 (29.63%) Relational Database
3 7 (25.93%) SDLC
3 7 (25.93%) SQL
3 7 (25.93%) ITIL
3 7 (25.93%) Microsoft
4 6 (22.22%) SharePoint
4 6 (22.22%) Problem Management
4 6 (22.22%) VMware
4 6 (22.22%) Analytical Skills
4 6 (22.22%) Office 365
4 6 (22.22%) SCCM
4 6 (22.22%) VMware Infrastructure
5 5 (18.52%) Windows Server
5 5 (18.52%) Business Analysis
5 5 (18.52%) MS Excel
5 5 (18.52%) Project Management
5 5 (18.52%) RDBMS
5 5 (18.52%) SLA
5 5 (18.52%) Windows
5 5 (18.52%) OO
5 5 (18.52%) Java
5 5 (18.52%) Oracle
6 4 (14.81%) Intel Security
6 4 (14.81%) Front End Development
6 4 (14.81%) Mentoring
6 4 (14.81%) Skype
6 4 (14.81%) Microsoft Intune
6 4 (14.81%) McAfee ePO
7 3 (11.11%) Mobile App

Customer Engagement
Top Related IT Skills in West Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (22.22%) SharePoint
2 2 (7.41%) JBoss
2 2 (7.41%) MS Exchange
2 2 (7.41%) Mule
2 2 (7.41%) Skype for Business
Applications
1 5 (18.52%) MS Excel
Cloud Services
1 6 (22.22%) Office 365
2 1 (3.70%) Microsoft Azure
Communications & Networking
1 4 (14.81%) Skype
Database & Business Intelligence
1 8 (29.63%) Relational Database
2 5 (18.52%) RDBMS
3 2 (7.41%) SQL Server
General
1 2 (7.41%) Banking
1 2 (7.41%) Law
2 1 (3.70%) Finance
Job Titles
1 11 (40.74%) Consultant
2 6 (22.22%) Developer
3 5 (18.52%) Analyst
3 5 (18.52%) Customer Analyst
3 5 (18.52%) Designer
3 5 (18.52%) Software Consultant
3 5 (18.52%) Software Designer
3 5 (18.52%) Technical Consultant
4 4 (14.81%) Desktop Technician
4 4 (14.81%) Senior Consultant
4 4 (14.81%) Senior Developer
4 4 (14.81%) Senior SharePoint Consultant
4 4 (14.81%) Senior SharePoint Developer
4 4 (14.81%) SharePoint Consultant
4 4 (14.81%) SharePoint Developer
5 3 (11.11%) Business Analyst
5 3 (11.11%) Technical Specialist
6 2 (7.41%) Business IT Analyst
6 2 (7.41%) Java Developer
6 2 (7.41%) Windows Technical Consultant
Libraries, Frameworks & Software Standards
1 3 (11.11%) .NET
2 2 (7.41%) ASP.NET
2 2 (7.41%) ASP.NET MVC
2 2 (7.41%) Hibernate
2 2 (7.41%) J2EE
2 2 (7.41%) JBoss Seam
2 2 (7.41%) JSF
2 2 (7.41%) RichFaces
2 2 (7.41%) Spring
2 2 (7.41%) Struts
3 1 (3.70%) REST
3 1 (3.70%) Web Services
Miscellaneous
1 6 (22.22%) Analytical Skills
2 3 (11.11%) Mobile App
3 2 (7.41%) Computer Science
3 2 (7.41%) Data Centre
3 2 (7.41%) Fintech
Operating Systems
1 5 (18.52%) Windows
1 5 (18.52%) Windows Server
2 3 (11.11%) Windows 7
3 2 (7.41%) Windows Server 2008
3 2 (7.41%) Windows Server 2012
Processes & Methodologies
1 7 (25.93%) ITIL
1 7 (25.93%) SDLC
2 6 (22.22%) Problem Management
3 5 (18.52%) Business Analysis
3 5 (18.52%) OO
3 5 (18.52%) Project Management
4 4 (14.81%) Front End Development
4 4 (14.81%) Mentoring
5 3 (11.11%) Change Management
5 3 (11.11%) Project Planning
5 3 (11.11%) SOLID
6 2 (7.41%) Agile Software Development
6 2 (7.41%) Change Control
6 2 (7.41%) Kalman Filter
6 2 (7.41%) MVC
6 2 (7.41%) OOP
6 2 (7.41%) Root Cause Analysis
6 2 (7.41%) Supplier Management
6 2 (7.41%) Unit Testing
6 2 (7.41%) Waterfall
Programming Languages
1 7 (25.93%) SQL
2 5 (18.52%) Java
3 3 (11.11%) C#
4 2 (7.41%) Groovy
5 1 (3.70%) VB.NET
Qualifications
1 9 (33.33%) Degree
2 2 (7.41%) Cisco Certification
2 2 (7.41%) MCP
2 2 (7.41%) MCSE
2 2 (7.41%) Microsoft Certification
Quality Assurance & Compliance
1 5 (18.52%) SLA
System Software
1 6 (22.22%) VMware Infrastructure
2 2 (7.41%) Active Directory
2 2 (7.41%) XenServer
Systems Management
1 6 (22.22%) SCCM
2 4 (14.81%) McAfee ePO
2 4 (14.81%) Microsoft Intune
3 2 (7.41%) Microsoft Data Protection Manager
3 2 (7.41%) Nagios
3 2 (7.41%) Opsview
3 2 (7.41%) SCOM
3 2 (7.41%) SmoothWall
Vendors
1 7 (25.93%) Microsoft
2 6 (22.22%) VMware
3 5 (18.52%) Oracle
4 4 (14.81%) Intel Security
5 2 (7.41%) Apple
5 2 (7.41%) Cisco
5 2 (7.41%) CommVault
5 2 (7.41%) SolarWinds
5 2 (7.41%) Veeam
6 1 (3.70%) IBM
6 1 (3.70%) MuleSoft
Leeds
Searchability
Salary: £20000 - £28000 per annum
Posted: 6 days ago
Bradford, West Yorkshire
Searchability
Salary: £22000 - £30000 per annum + great company perks!
Posted: 5 days ago