The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the West Yorkshire region. Included is a guide to the salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 23 February 2017 with a comparison to the same period over the previous 2 years.

3 months to
23 Feb 2017
Same period 2016 Same period 2015
Customer Engagement
Yorkshire / West Yorkshire
Rank 162 189 199
Rank change year-on-year
+27 +10
Permanent jobs citing Customer Engagement 20 18 14
As % of all permanent IT jobs located in West Yorkshire 0.56% 0.40% 0.28%
As % of the Processes & Methodologies category 0.63% 0.46% 0.32%
Number of salaries quoted 20 18 1
Median salary £40,000 £42,000 £55,000
Median salary % change year-on-year
-4.76% -23.63%
UK excluding London median salary £52,500 £50,000 £52,500
% change year-on-year
+5.00% -4.76%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the West Yorkshire region.

Processes & Methodologies Category
West Yorkshire
Permanent IT job ads with a match in the
Processes & Methodologies category
3182 3940 4402
As % of all permanent IT jobs located in West Yorkshire 89.26% 88.56% 89.33%
Number of salaries quoted 2778 3291 3561
Median salary £45,000 £42,500 £40,000
Median salary % change year-on-year
+5.88% +6.25%
90% offered a salary of more than £30,000 £31,500 £30,000
10% offered a salary of more than £60,000 £56,000 £62,500
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Customer Engagement
Jobs Demand Trend in West Yorkshire

The demand trend of job ads across the West Yorkshire region citing Customer Engagement as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in West Yorkshire

Customer Engagement
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the West Yorkshire region.

Customer Engagement Salary Trend in West Yorkshire

Customer Engagement
Salary Histogram in West Yorkshire

This chart provides a salary histogram for IT jobs citing Customer Engagement across the West Yorkshire region over the 3 months to 23 February 2017.

Customer Engagement Salary Histogram in West Yorkshire

Customer Engagement
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Engagement within the West Yorkshire region over the 3 months to 23 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds +31 20 £40,000 +14.28%
Customer Engagement
Yorkshire

Customer Engagement
Top 30 Related IT Skills in West Yorkshire

For the 6 months to 23 February 2017, IT jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Yorkshire region with a requirement for Customer Engagement.

1 14 (40.00%) Degree
2 12 (34.29%) SDLC
3 11 (31.43%) Front End Development
4 10 (28.57%) Analytical Skills
5 8 (22.86%) Fintech
5 8 (22.86%) Mentoring
5 8 (22.86%) Coaching
5 8 (22.86%) Mule
5 8 (22.86%) Groovy
5 8 (22.86%) Unit Testing
5 8 (22.86%) JBoss Seam
5 8 (22.86%) RichFaces
5 8 (22.86%) SharePoint
5 8 (22.86%) Java
5 8 (22.86%) J2EE
5 8 (22.86%) Struts
5 8 (22.86%) OOP
5 8 (22.86%) OO
5 8 (22.86%) JBoss
5 8 (22.86%) Computer Science
5 8 (22.86%) Hibernate
5 8 (22.86%) Banking
5 8 (22.86%) Spring
5 8 (22.86%) JSF
6 7 (20.00%) Agile Software Development
7 6 (17.14%) Project Management
8 5 (14.29%) ITIL
8 5 (14.29%) Business Analysis
8 5 (14.29%) Customer Requirements
9 4 (11.43%) Relational Database

Customer Engagement
Top Related IT Skills in West Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (22.86%) JBoss
1 8 (22.86%) Mule
1 8 (22.86%) SharePoint
Applications
1 3 (8.57%) MS Excel
Cloud Services
1 3 (8.57%) Office 365
2 1 (2.86%) Google Analytics
Communications & Networking
1 3 (8.57%) Skype
Database & Business Intelligence
1 4 (11.43%) RDBMS
1 4 (11.43%) Relational Database
Development Applications
1 3 (8.57%) Git (software)
General
1 8 (22.86%) Banking
2 2 (5.71%) Finance
2 2 (5.71%) Games
2 2 (5.71%) Law
3 1 (2.86%) Marketing
3 1 (2.86%) Retail
Job Titles
1 19 (54.29%) Developer
2 12 (34.29%) Consultant
3 8 (22.86%) Java Developer
3 8 (22.86%) Senior Consultant
3 8 (22.86%) Senior Developer
3 8 (22.86%) Senior SharePoint Consultant
3 8 (22.86%) Senior SharePoint Developer
3 8 (22.86%) SharePoint Consultant
3 8 (22.86%) SharePoint Developer
4 6 (17.14%) Analyst
5 5 (14.29%) Customer Analyst
5 5 (14.29%) Designer
6 4 (11.43%) Software Consultant
6 4 (11.43%) Software Designer
7 3 (8.57%) Business Analyst
7 3 (8.57%) Desktop Technician
7 3 (8.57%) Front End Developer (Client-Side Developer)
7 3 (8.57%) Technical Consultant
8 2 (5.71%) IT Analyst
8 2 (5.71%) Project Manager
Libraries, Frameworks & Software Standards
1 8 (22.86%) Hibernate
1 8 (22.86%) J2EE
1 8 (22.86%) JBoss Seam
1 8 (22.86%) JSF
1 8 (22.86%) RichFaces
1 8 (22.86%) Spring
1 8 (22.86%) Struts
2 3 (8.57%) CSS
2 3 (8.57%) HTML
2 3 (8.57%) HTML5
2 3 (8.57%) Sass
3 1 (2.86%) AngularJS
3 1 (2.86%) CSS3
3 1 (2.86%) React
Miscellaneous
1 10 (28.57%) Analytical Skills
2 8 (22.86%) Computer Science
2 8 (22.86%) Fintech
3 3 (8.57%) User Experience
4 1 (2.86%) Social Media
Operating Systems
1 3 (8.57%) Windows
1 3 (8.57%) Windows 7
1 3 (8.57%) Windows Server
Processes & Methodologies
1 12 (34.29%) SDLC
2 11 (31.43%) Front End Development
3 8 (22.86%) Coaching
3 8 (22.86%) Mentoring
3 8 (22.86%) OO
3 8 (22.86%) OOP
3 8 (22.86%) Unit Testing
4 7 (20.00%) Agile Software Development
5 6 (17.14%) Project Management
6 5 (14.29%) Business Analysis
6 5 (14.29%) Customer Requirements
6 5 (14.29%) ITIL
7 3 (8.57%) Change Management
7 3 (8.57%) Content Management
7 3 (8.57%) MVC
7 3 (8.57%) Problem Management
7 3 (8.57%) Project Planning
7 3 (8.57%) Software Engineering
8 2 (5.71%) Data Security
8 2 (5.71%) E-Commerce
Programming Languages
1 8 (22.86%) Groovy
1 8 (22.86%) Java
2 4 (11.43%) SQL
3 1 (2.86%) JavaScript
Qualifications
1 14 (40.00%) Degree
Quality Assurance & Compliance
1 4 (11.43%) SLA
System Software
1 3 (8.57%) VMware Infrastructure
Systems Management
1 3 (8.57%) McAfee ePO
1 3 (8.57%) Microsoft Intune
1 3 (8.57%) SCCM
Vendors
1 4 (11.43%) Oracle
2 3 (8.57%) Intel Security
2 3 (8.57%) Microsoft
2 3 (8.57%) VMware
3 1 (2.86%) Google