The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the West Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Customer Engagement
Rank - 181 179
Permanent jobs citing Customer Engagement 0 2 6
As % of all permanent IT jobs located in West Yorkshire - 0.054% 0.16%
As % of the Processes & Methodologies category - 0.063% 0.19%
Number of salaries quoted 0 2 4
Average salary - £76,250 £42,938
Average salary % change year-on-year
- +77.58%
UK excluding London average salary £45,500 £47,500 £52,500
% change year-on-year
-4.21% -9.52%
Customer Engagement
Yorkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the West Yorkshire region.

Processes & Methodologies Category
West Yorkshire
Permanent IT job ads with a match in the
Processes & Methodologies category
4251 3178 3091
As % of all permanent IT jobs located in West Yorkshire 83.29% 85.82% 81.71%
Number of salaries quoted 3275 2525 2573
Average salary £40,000 £38,000 £37,500
Average salary % change year-on-year
+5.26% +1.33%
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £55,000 £55,000 £57,500
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

Customer Engagement
Jobs Demand Trend in West Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the West Yorkshire region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in West Yorkshire

Customer Engagement
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the West Yorkshire region.

Customer Engagement Salary Trend in West Yorkshire

Customer Engagement
Top 8 Related IT Skills in West Yorkshire

For the 6 months to 19 September 2014, IT jobs across the West Yorkshire region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 2 (100.00%) Six Sigma
1 2 (100.00%) Project Management
1 2 (100.00%) Finance
1 2 (100.00%) Retail
1 2 (100.00%) Business Analysis
1 2 (100.00%) Enterprise Architecture
1 2 (100.00%) User Acceptance Testing
1 2 (100.00%) Portfolio Management

Customer Engagement
Top Related IT Skills in West Yorkshire by Category

For the 6 months to 19 September 2014, IT jobs across the West Yorkshire region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

General
1 2 (100.00%) Finance
1 2 (100.00%) Retail
Processes & Methodologies
1 2 (100.00%) Six Sigma
1 2 (100.00%) Project Management
1 2 (100.00%) Business Analysis
1 2 (100.00%) Enterprise Architecture
1 2 (100.00%) User Acceptance Testing
1 2 (100.00%) Portfolio Management