The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the West Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 13 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
13 Feb 2016
Same period 2015 Same period 2014
Customer Engagement
Rank 193 215 203
Rank change year-on-year
+22 -12
Permanent jobs citing Customer Engagement 15 1 2
As % of all permanent IT jobs located in West Yorkshire 0.35% 0.021% 0.045%
As % of the Processes & Methodologies category 0.39% 0.024% 0.053%
Number of salaries quoted 15 1 2
Average salary £42,000 £60,000 £45,000
Average salary % change year-on-year
-30.00% +33.33%
UK excluding London average salary £50,000 £50,000 £50,000
Customer Engagement
Yorkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the West Yorkshire region.

Processes & Methodologies Category
West Yorkshire
Permanent IT job ads with a match in the
Processes & Methodologies category
3812 4243 3744
As % of all permanent IT jobs located in West Yorkshire 88.06% 87.97% 84.98%
Number of salaries quoted 3182 3455 2894
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £31,750 £30,000 £28,500
10% offered a salary of more than £62,500 £62,000 £57,500
UK excluding London average salary £45,000 £42,500 £42,500
% change year-on-year
+5.88% -

Customer Engagement
Jobs Demand Trend in West Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the West Yorkshire region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in West Yorkshire

Customer Engagement
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the West Yorkshire region.

Customer Engagement Salary Trend in West Yorkshire

Customer Engagement
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Engagement within the West Yorkshire region over the 3 months to 13 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wakefield - 8 £42,000 -
Leeds +12 5 £35,000 -41.66% 1
Customer Engagement
Yorkshire

Customer Engagement
Top 30 Related IT Skills in West Yorkshire

For the 6 months to 13 February 2016, IT jobs across the West Yorkshire region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 18 (60.00%) .NET
2 14 (46.67%) Finance
3 13 (43.33%) Stakeholder Management
3 13 (43.33%) Management Information System
3 13 (43.33%) Data Management
4 11 (36.67%) Incident Management
4 11 (36.67%) Problem Management
4 11 (36.67%) Release Management
4 11 (36.67%) Time Management
4 11 (36.67%) ITIL V3
4 11 (36.67%) Change Management
4 11 (36.67%) NHS
4 11 (36.67%) Configuration Management
4 11 (36.67%) ITIL
4 11 (36.67%) PRINCE2
4 11 (36.67%) LAN
4 11 (36.67%) WAN
5 10 (33.33%) SDLC
6 7 (23.33%) Agile Software Development
6 7 (23.33%) ASP.NET
6 7 (23.33%) XML
6 7 (23.33%) XSLT
6 7 (23.33%) C#
7 5 (16.67%) SQL
8 4 (13.33%) Red Hat
8 4 (13.33%) PHP
8 4 (13.33%) Linux
8 4 (13.33%) Python
8 4 (13.33%) Nagios
8 4 (13.33%) Open Source

Customer Engagement
Top Related IT Skills in West Yorkshire by Category

For the 6 months to 13 February 2016, IT jobs across the West Yorkshire region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Cloud Services
1 4 (13.33%) Amazon AWS
Communications & Networking
1 11 (36.67%) LAN
1 11 (36.67%) WAN
Database & Business Intelligence
1 4 (13.33%) Relational Database
2 2 (6.67%) RDBMS
2 2 (6.67%) SQL Server
General
1 14 (46.67%) Finance
2 2 (6.67%) Marketing
Job Titles
1 11 (36.67%) Operations Manager
1 11 (36.67%) Service Manager
1 11 (36.67%) Service Operations Manager
2 10 (33.33%) IT Manager
3 8 (26.67%) Analyst
3 8 (26.67%) Infrastructure Manager
3 8 (26.67%) Infrastructure Operations Manager
3 8 (26.67%) Infrastructure Services Manager
3 8 (26.67%) IT Infrastructure Manager
3 8 (26.67%) IT Operations Manager
3 8 (26.67%) IT Services Manager
4 7 (23.33%) Agile Business Analyst
4 7 (23.33%) Business Analyst
4 7 (23.33%) SDLC Business Analyst
4 7 (23.33%) Technical Analyst
4 7 (23.33%) Technical Business Analyst
5 4 (13.33%) Linux/Unix DevOps
6 3 (10.00%) Consultant
6 3 (10.00%) Designer
7 2 (6.67%) Marketing Database Manager
Libraries, Frameworks & Software Standards
1 18 (60.00%) .NET
2 7 (23.33%) ASP.NET
2 7 (23.33%) XML
2 7 (23.33%) XSLT
Miscellaneous
1 13 (43.33%) Management Information System
2 11 (36.67%) NHS
Operating Systems
1 4 (13.33%) Linux
1 4 (13.33%) Red Hat Enterprise Linux
Processes & Methodologies
1 13 (43.33%) Data Management
1 13 (43.33%) Stakeholder Management
2 11 (36.67%) Change Management
2 11 (36.67%) Configuration Management
2 11 (36.67%) Incident Management
2 11 (36.67%) ITIL
2 11 (36.67%) ITIL V3
2 11 (36.67%) PRINCE2
2 11 (36.67%) Problem Management
2 11 (36.67%) Release Management
2 11 (36.67%) Time Management
3 10 (33.33%) SDLC
4 7 (23.33%) Agile Software Development
5 4 (13.33%) DevOps
5 4 (13.33%) High Availability
5 4 (13.33%) Open Source
6 2 (6.67%) Data Protection
6 2 (6.67%) Email Marketing
6 2 (6.67%) Information Security
6 2 (6.67%) Project Management
Programming Languages
1 7 (23.33%) C#
2 5 (16.67%) SQL
3 4 (13.33%) PHP
3 4 (13.33%) Python
Qualifications
1 2 (6.67%) CISM
1 2 (6.67%) CISSP
2 1 (3.33%) SC Cleared
2 1 (3.33%) Security Cleared
Quality Assurance & Compliance
1 3 (10.00%) SLA
Systems Management
1 4 (13.33%) Nagios
1 4 (13.33%) Opscode Chef
1 4 (13.33%) Puppet
Vendors
1 4 (13.33%) Red Hat
1 4 (13.33%) Splunk
2 2 (6.67%) Oracle
Leeds, West Yorkshire
Fruition IT Resources Limited
Salary: £30000 - £35000 per annum + Benefits
Posted: Yesterday