The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the West Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 7 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
7 Jul 2015
Same period 2014 Same period 2013
Customer Engagement
Rank 204 209 171
Rank change year-on-year
+5 -38
Permanent jobs citing Customer Engagement 2 2 2
As % of all permanent IT jobs located in West Yorkshire 0.043% 0.041% 0.057%
As % of the Processes & Methodologies category 0.049% 0.048% 0.068%
Number of salaries quoted 1 2 2
Average salary £42,500 £75,000 £42,500
Average salary % change year-on-year
-43.33% +76.47%
UK excluding London average salary £50,000 £50,000 £36,500
% change year-on-year
- +36.98%
Customer Engagement
Yorkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the West Yorkshire region.

Processes & Methodologies Category
West Yorkshire
Permanent IT job ads with a match in the
Processes & Methodologies category
4051 4190 2957
As % of all permanent IT jobs located in West Yorkshire 87.63% 85.84% 83.74%
Number of salaries quoted 3203 3338 2261
Average salary £42,500 £40,000 £37,500
Average salary % change year-on-year
+6.25% +6.66%
90% offered a salary of more than £30,000 £30,000 £27,500
10% offered a salary of more than £60,000 £55,000 £57,500
UK excluding London average salary £44,500 £42,500 £40,000
% change year-on-year
+4.70% +6.25%

Customer Engagement
Jobs Demand Trend in West Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the West Yorkshire region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in West Yorkshire

Customer Engagement
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the West Yorkshire region.

Customer Engagement Salary Trend in West Yorkshire

Customer Engagement
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Engagement within the West Yorkshire region over the 3 months to 7 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds +3 2 £42,500 -43.33%
Customer Engagement
Yorkshire

Customer Engagement
Top 29 Related IT Skills in West Yorkshire

For the 6 months to 7 July 2015, IT jobs across the West Yorkshire region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 1 (33.33%) PHP
1 1 (33.33%) ITIL
1 1 (33.33%) PRINCE2
1 1 (33.33%) Linux
1 1 (33.33%) Python
1 1 (33.33%) PRINCE2 Certification
1 1 (33.33%) Red Hat
1 1 (33.33%) Nagios
1 1 (33.33%) Project Management
1 1 (33.33%) Service Management
1 1 (33.33%) Service Delivery
1 1 (33.33%) Disaster Recovery
1 1 (33.33%) Management Information System
1 1 (33.33%) Telecoms
1 1 (33.33%) Finance
1 1 (33.33%) Legal
1 1 (33.33%) Stakeholder Management
1 1 (33.33%) Business Continuity
1 1 (33.33%) Systems Analysis
1 1 (33.33%) Red Hat Enterprise Linux
1 1 (33.33%) Open Source
1 1 (33.33%) Puppet
1 1 (33.33%) Splunk
1 1 (33.33%) Portfolio Management
1 1 (33.33%) Continuous Improvement
1 1 (33.33%) Opscode Chef
1 1 (33.33%) Business Continuity Planning
1 1 (33.33%) DevOps
1 1 (33.33%) Continuous Delivery

Customer Engagement
Top Related IT Skills in West Yorkshire by Category

For the 6 months to 7 July 2015, IT jobs across the West Yorkshire region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

General
1 1 (33.33%) Telecoms
1 1 (33.33%) Finance
1 1 (33.33%) Legal
Job Titles
1 1 (33.33%) Project Manager
1 1 (33.33%) Head of IT
1 1 (33.33%) Head of Operations
Miscellaneous
1 1 (33.33%) Management Information System
Operating Systems
1 1 (33.33%) Linux
1 1 (33.33%) Red Hat Enterprise Linux
Processes & Methodologies
1 1 (33.33%) ITIL
1 1 (33.33%) PRINCE2
1 1 (33.33%) Project Management
1 1 (33.33%) Service Management
1 1 (33.33%) Service Delivery
1 1 (33.33%) Disaster Recovery
1 1 (33.33%) Stakeholder Management
1 1 (33.33%) Business Continuity
1 1 (33.33%) Systems Analysis
1 1 (33.33%) Open Source
1 1 (33.33%) Portfolio Management
1 1 (33.33%) Continuous Improvement
1 1 (33.33%) Business Continuity Planning
1 1 (33.33%) DevOps
1 1 (33.33%) Continuous Delivery
Programming Languages
1 1 (33.33%) PHP
1 1 (33.33%) Python
Qualifications
1 1 (33.33%) PRINCE2 Certification
Systems Management
1 1 (33.33%) Nagios
1 1 (33.33%) Puppet
1 1 (33.33%) Opscode Chef
Vendors
1 1 (33.33%) Red Hat
1 1 (33.33%) Splunk