The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the West Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 30 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Mar 2015
Same period 2014 Same period 2013
Customer Engagement
Rank 205 197 182
Rank change year-on-year
-8 -15
Permanent jobs citing Customer Engagement 1 4 4
As % of all permanent IT jobs located in West Yorkshire 0.020% 0.082% 0.10%
As % of the Processes & Methodologies category 0.023% 0.098% 0.13%
Number of salaries quoted 1 4 4
Average salary £42,500 £60,000 £52,000
Average salary % change year-on-year
-29.16% +15.38%
UK excluding London average salary £50,000 £50,000 £52,500
% change year-on-year
- -4.76%
Customer Engagement
Yorkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the West Yorkshire region.

Processes & Methodologies Category
West Yorkshire
Permanent IT job ads with a match in the
Processes & Methodologies category
4376 4091 3129
As % of all permanent IT jobs located in West Yorkshire 86.74% 83.87% 80.56%
Number of salaries quoted 3440 3272 2486
Average salary £40,000 £40,000 £38,000
Average salary % change year-on-year
- +5.26%
90% offered a salary of more than £30,000 £29,000 £27,500
10% offered a salary of more than £57,500 £55,000 £60,000
UK excluding London average salary £43,500 £42,500 £40,000
% change year-on-year
+2.35% +6.25%

Customer Engagement
Jobs Demand Trend in West Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the West Yorkshire region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in West Yorkshire

Customer Engagement
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the West Yorkshire region.

Customer Engagement Salary Trend in West Yorkshire

Customer Engagement
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Engagement within the West Yorkshire region over the 3 months to 30 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds 0 1 £42,500 -29.16%
Customer Engagement
Yorkshire

Customer Engagement
Top 30 Related IT Skills in West Yorkshire

For the 6 months to 30 March 2015, IT jobs across the West Yorkshire region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 4 (80.00%) PRINCE2
1 4 (80.00%) MS Excel
1 4 (80.00%) Microsoft
1 4 (80.00%) SharePoint
1 4 (80.00%) Dynamics AX
1 4 (80.00%) Project Management
2 3 (60.00%) Dynamics CRM
2 3 (60.00%) Office 365
2 3 (60.00%) ICAEW
2 3 (60.00%) ERP
2 3 (60.00%) PRINCE
2 3 (60.00%) ACCA
2 3 (60.00%) Retail
2 3 (60.00%) Microsoft Certification
2 3 (60.00%) CRM
2 3 (60.00%) Service Management
2 3 (60.00%) CIPFA
2 3 (60.00%) CIMA
2 3 (60.00%) GAP Analysis
2 3 (60.00%) Finance
2 3 (60.00%) Manufacturing
3 1 (20.00%) Migration
3 1 (20.00%) Stakeholder Management
3 1 (20.00%) .NET
3 1 (20.00%) Visual Studio
3 1 (20.00%) Web Services
3 1 (20.00%) PRINCE2 Certification
3 1 (20.00%) Cognizant
3 1 (20.00%) BizTalk Server
3 1 (20.00%) Systems Analysis

Customer Engagement
Top Related IT Skills in West Yorkshire by Category

For the 6 months to 30 March 2015, IT jobs across the West Yorkshire region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Application Platforms
1 4 (80.00%) SharePoint
2 1 (20.00%) BizTalk Server
2 1 (20.00%) SharePoint Server
Applications
1 4 (80.00%) MS Excel
Business Applications
1 4 (80.00%) Dynamics AX
2 3 (60.00%) Dynamics CRM
Cloud Services
1 3 (60.00%) Office 365
Development Applications
1 1 (20.00%) Visual Studio
General
1 3 (60.00%) Finance
1 3 (60.00%) Manufacturing
1 3 (60.00%) Retail
Job Titles
1 3 (60.00%) Consultant
1 3 (60.00%) Microsoft Consultant
1 3 (60.00%) Dynamics AX Consultant
2 1 (20.00%) Dynamics AX Developer
2 1 (20.00%) Microsoft Developer
2 1 (20.00%) Project Manager
2 1 (20.00%) Developer
Libraries, Frameworks & Software Standards
1 1 (20.00%) .NET
1 1 (20.00%) Web Services
Processes & Methodologies
1 4 (80.00%) Project Management
1 4 (80.00%) PRINCE2
2 3 (60.00%) CRM
2 3 (60.00%) ERP
2 3 (60.00%) PRINCE
2 3 (60.00%) Service Management
2 3 (60.00%) GAP Analysis
3 1 (20.00%) Migration
3 1 (20.00%) Stakeholder Management
3 1 (20.00%) Systems Analysis
3 1 (20.00%) Unit Testing
3 1 (20.00%) Data Migration
3 1 (20.00%) Portfolio Management
3 1 (20.00%) Data Modelling
Qualifications
1 3 (60.00%) ACCA
1 3 (60.00%) CIPFA
1 3 (60.00%) CIMA
1 3 (60.00%) ICAEW
1 3 (60.00%) Microsoft Certification
2 1 (20.00%) PRINCE2 Certification
2 1 (20.00%) Degree
Vendors
1 4 (80.00%) Microsoft
2 1 (20.00%) Cognizant