First Line Support Analyst
UK > Work from Home
The median First Line Support Analyst daily rate in Work from Home is £150 according to job vacancies posted during the 6 months to 16 May 2024.
The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.
| 6 months to 16 May 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 340 | 444 | 593 |
| Rank change year-on-year | +104 | +149 | -121 |
| Contract jobs requiring a 1st Line Support Analyst | 7 | 24 | 29 |
| As % of all contract jobs with a WFH option | 0.047% | 0.097% | 0.066% |
| As % of the Job Titles category | 0.051% | 0.10% | 0.069% |
| Number of daily rates quoted | 6 | 15 | 14 |
| 10th Percentile | £134 | £175 | £117 |
| 25th Percentile | - | £235 | - |
| Median daily rate (50th Percentile) | £150 | £250 | £150 |
| Median % change year-on-year | -40.00% | +66.67% | +7.14% |
| 75th Percentile | £162 | - | - |
| 90th Percentile | £167 | - | £177 |
| UK median daily rate | £163 | £215 | £163 |
| % change year-on-year | -24.42% | +32.31% | +27.45% |
| Number of hourly rates quoted | 1 | 0 | 4 |
| 10th Percentile | - | - | £11.29 |
| 25th Percentile | - | - | £11.88 |
| Median hourly rate | £13.33 | - | £12.41 |
| 75th Percentile | - | - | £13.21 |
| 90th Percentile | - | - | £14.28 |
| UK median hourly rate | £15.17 | £20.44 | £17.00 |
| % change year-on-year | -25.78% | +20.24% | +13.33% |
All Contract IT Job Vacancies
Work from Home
The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies with a WFH option. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.
| Contract vacancies in Work from Home with a recognized job title | 13,848 | 23,488 | 42,066 |
| % of contract IT jobs with a recognized job title | 93.57% | 95.30% | 95.72% |
| Number of daily rates quoted | 9,306 | 16,603 | 30,429 |
| 10th Percentile | £325 | £363 | £356 |
| 25th Percentile | £425 | £445 | £425 |
| Median daily rate (50th Percentile) | £525 | £540 | £525 |
| Median % change year-on-year | -2.78% | +2.86% | +10.53% |
| 75th Percentile | £638 | £650 | £625 |
| 90th Percentile | £750 | £750 | £725 |
| UK median daily rate | £525 | £543 | £525 |
| % change year-on-year | -3.23% | +3.33% | +10.53% |
| Number of hourly rates quoted | 558 | 537 | 595 |
| 10th Percentile | £14.26 | £17.50 | £13.50 |
| 25th Percentile | £22.64 | £25.71 | £19.30 |
| Median hourly rate | £44.37 | £54.00 | £35.00 |
| Median % change year-on-year | -17.83% | +54.29% | +44.33% |
| 75th Percentile | £64.88 | £68.75 | £57.50 |
| 90th Percentile | £75.25 | £80.25 | £68.55 |
| UK median hourly rate | £36.58 | £45.00 | £24.00 |
| % change year-on-year | -18.72% | +87.50% | +6.67% |
1st Line Support Analyst
Trend for Jobs with a WFH Option
Job vacancies with a work from home option which featured 1st Line Support Analyst in the job title as a proportion of all IT jobs advertised.
1st Line Support Analyst
Daily Rate Trend for Jobs with a WFH Option
3-month moving average daily rate quoted in job vacancies with a work from home option citing 1st Line Support Analyst.
1st Line Support Analyst
Hourly Rate Trend for Jobs with a WFH Option
3-month moving average hourly rate quoted in job vacancies with a work from home option citing 1st Line Support Analyst.
1st Line Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in Job Vacancies with WFH Options
For the 6 months to 16 May 2024, 1st Line Support Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract jobs with a WFH option featuring 1st Line Support Analyst in the job title.
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1st Line Support Analyst Skill Set
Co-occurring Skills and Capabilities with WFH Options by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories: