The statistics below represent IT contracts advertised across the UK that had 1st Line Support Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 30 September 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
30 Sep 2016
Same period 2015 Same period 2014
First Line Support Analyst
Rank 565 539 476
Rank change year-on-year
-26 -63
Contract jobs requiring a 1st Line Support Analyst 87 134 167
As % of all contract IT jobs located in the UK 0.16% 0.23% 0.29%
As % of the Job Titles category 0.17% 0.24% 0.31%
Number of daily rates quoted 41 37 82
Median daily rate £120 £125 £118
Median daily rate % change year-on-year
-4.00% +6.38%
90% offered a daily rate of more than £93 £83 £75
10% offered a daily rate of more than £185 £183 £185
UK excluding London median daily rate £120 £118 £110
% change year-on-year
+2.12% +6.81%
Number of hourly rates quoted 33 71 56
Median hourly rate £12.00 £14.50 £12.00
Median hourly rate % change year-on-year
-17.24% +20.83%
90% offered a hourly rate of more than £10.00 £10.00 £9.19
10% offered a hourly rate of more than £15.38 £21.55 £17.50
UK excluding London median hourly rate £11.83 £13.88 £12.00
% change year-on-year
-14.77% +15.62%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
50426 54977 54154
As % of all contract IT jobs located in the UK 94.62% 94.99% 92.92%
Number of daily rates quoted 32986 35136 33089
Median daily rate £425 £405 £400
Median daily rate % change year-on-year
+4.93% +1.25%
90% offered a daily rate of more than £250 £250 £225
10% offered a daily rate of more than £588 £575 £550
UK excluding London median daily rate £390 £380 £350
% change year-on-year
+2.63% +8.57%
Number of hourly rates quoted 1704 2093 2157
Median hourly rate £16.50 £17.33 £16.50
Median hourly rate % change year-on-year
-4.78% +5.03%
90% offered a hourly rate of more than £11.00 £11.00 £10.50
10% offered a hourly rate of more than £45.00 £42.00 £40.00
UK excluding London median hourly rate £16.50 £17.33 £16.50
% change year-on-year
-4.78% +5.03%

1st Line Support Analyst
Jobs Demand Trend

The demand trend of IT contracts that featured 1st Line Support Analyst in the job title.

1st Line Support Analyst Jobs Demand Trend in the UK

1st Line Support Analyst
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 1st Line Support Analyst within the UK.

1st Line Support Analyst Daily Rate Trend in the UK

1st Line Support Analyst
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing 1st Line Support Analyst within the UK over the 3 months to 30 September 2016.

1st Line Support Analyst Daily Rate Histogram in the UK

1st Line Support Analyst
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 1st Line Support Analyst within the UK.

1st Line Support Analyst Hourly Rate Trend in the UK

1st Line Support Analyst
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing 1st Line Support Analyst within the UK over the 3 months to 30 September 2016.

1st Line Support Analyst Hourly Rate Histogram in the UK

1st Line Support Analyst
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 1st Line Support Analyst within the UK over the 3 months to 30 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -46 80 £120 -5.88% 12
London +10 26 £175 +34.61% 3
South East +8 24 £120 -15.49% 3
North West +7 8 £105 -8.69% 2
Hampshire +16 7 £90 -
Berkshire +4 7 £120 -20.00% 1
Yorkshire +15 6 - - 1
Southampton +16 5 £90 -
West Yorkshire +6 5 - -
West Midlands -37 5 - -
East of England -6 4 £100 -28.57% 1
Manchester -12 4 £103 -10.86% 2
Oxfordshire -12 4 - - 1
East Midlands -14 4 £145 -
Hertfordshire - 4 £100 -
Surrey - 4 £128 -
City of London +17 3 £185 -
Bradford +16 3 - -
Kidlington -8 3 - -
Bracknell - 3 £118 -
Buckinghamshire +12 2 £140 +0.71% 1
Scotland +10 2 - -
Leeds +7 2 - -
Milton Keynes +7 2 £140 -1.40% 1
Cheshire -5 2 - -
Northamptonshire -8 2 £145 -
North East -17 2 £93 -
Worcestershire - 2 - -
Northern Ireland - 2 £78 -
Glasgow - 2 - -

1st Line Support Analyst Skill Set
Top 30 Related IT Skills

For the 6 months to 30 September 2016, 1st Line Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring 1st Line Support Analyst in the job title.

1 107 (56.61%) Windows
2 83 (43.92%) Active Directory
3 75 (39.68%) Microsoft
4 71 (37.57%) MS Office
5 65 (34.39%) Windows 7
6 55 (29.10%) ITIL
7 30 (15.87%) Windows XP
8 28 (14.81%) MS Excel
9 26 (13.76%) Windows 8
10 24 (12.70%) SLA
11 22 (11.64%) Service Management
12 19 (10.05%) Finance
12 19 (10.05%) Incident Management
13 17 (8.99%) Citrix
14 14 (7.41%) Blackberry
15 11 (5.82%) MS Exchange
16 10 (5.29%) Cisco
16 10 (5.29%) Remedy
16 10 (5.29%) Office 365
16 10 (5.29%) ServiceNow
17 9 (4.76%) Analytical Skills
17 9 (4.76%) Smartphone
17 9 (4.76%) LAN
17 9 (4.76%) Service Delivery
18 8 (4.23%) Security Cleared
18 8 (4.23%) Windows Server
19 7 (3.70%) Windows 10
19 7 (3.70%) LANDesk
19 7 (3.70%) Google
19 7 (3.70%) WAN

1st Line Support Analyst Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (5.82%) MS Exchange
2 7 (3.70%) Blackberry Enterprise Server
3 4 (2.12%) Exchange Server 2007
4 3 (1.59%) BizTalk Server
4 3 (1.59%) IBM Notes
5 2 (1.06%) Exchange Server 2010
5 2 (1.06%) SharePoint
6 1 (0.53%) Exchange Server 2003
6 1 (0.53%) Exchange Server 2013
6 1 (0.53%) Skype for Business
Applications
1 71 (37.57%) MS Office
2 28 (14.81%) MS Excel
3 2 (1.06%) MS PowerPoint
3 2 (1.06%) MS Visio
3 2 (1.06%) Spreadsheet
4 1 (0.53%) Adobe Illustrator
4 1 (0.53%) InDesign
4 1 (0.53%) SOLIDWORKS
Business Applications
1 1 (0.53%) Dynamics GP
1 1 (0.53%) Remedy ITSM
Cloud Services
1 10 (5.29%) Office 365
2 4 (2.12%) Google Drive
3 3 (1.59%) Google Apps
4 1 (0.53%) Google Play
Communications & Networking
1 9 (4.76%) LAN
2 7 (3.70%) TCP/IP
2 7 (3.70%) WAN
3 5 (2.65%) Internet
4 4 (2.12%) VPN
5 3 (1.59%) Remote Desktop
5 3 (1.59%) Skype
5 3 (1.59%) VoIP
6 2 (1.06%) ATM
6 2 (1.06%) SAN
6 2 (1.06%) Wireless
7 1 (0.53%) DNS
7 1 (0.53%) HTTPS
7 1 (0.53%) IP Telephony
7 1 (0.53%) Multicast
7 1 (0.53%) Wi-Fi
Database & Business Intelligence
1 1 (0.53%) EDMS
1 1 (0.53%) GIS
Development Applications
1 2 (1.06%) JIRA
General
1 19 (10.05%) Finance
2 6 (3.17%) Banking
2 6 (3.17%) Law
2 6 (3.17%) Retail
3 4 (2.12%) Legal
4 3 (1.59%) International Banking
4 3 (1.59%) Investment Banking
5 2 (1.06%) Advertising
5 2 (1.06%) French Language
5 2 (1.06%) Telecoms
6 1 (0.53%) Italian Language
6 1 (0.53%) Local Government
6 1 (0.53%) Manufacturing
Libraries, Frameworks & Software Standards
1 1 (0.53%) Doctrine
Miscellaneous
1 14 (7.41%) Blackberry
2 9 (4.76%) Analytical Skills
2 9 (4.76%) Smartphone
3 3 (1.59%) EPoS
3 3 (1.59%) iPad
4 2 (1.06%) CMDB
4 2 (1.06%) Computer Science
4 2 (1.06%) Data Centre
4 2 (1.06%) Data Protection Act
4 2 (1.06%) Enterprise Software
4 2 (1.06%) Fat Client
4 2 (1.06%) Thin Client
5 1 (0.53%) Biometrics
5 1 (0.53%) BYOD
5 1 (0.53%) Driving Licence
5 1 (0.53%) iPhone
5 1 (0.53%) Mainframe
5 1 (0.53%) Management Information System
5 1 (0.53%) PDA
5 1 (0.53%) Statistics
Operating Systems
1 107 (56.61%) Windows
2 65 (34.39%) Windows 7
3 30 (15.87%) Windows XP
4 26 (13.76%) Windows 8
5 8 (4.23%) Windows Server
6 7 (3.70%) Windows 10
7 6 (3.17%) Apple iOS
8 4 (2.12%) Android
9 3 (1.59%) Mac OS X
9 3 (1.59%) Windows 2000
10 2 (1.06%) Linux
10 2 (1.06%) Windows Server 2008
11 1 (0.53%) Ubuntu
11 1 (0.53%) Windows NT
11 1 (0.53%) Windows Server 2003
11 1 (0.53%) Windows Server 2012
Processes & Methodologies
1 55 (29.10%) ITIL
2 22 (11.64%) Service Management
3 19 (10.05%) Incident Management
4 9 (4.76%) Service Delivery
5 6 (3.17%) Problem Management
6 5 (2.65%) Email Management
6 5 (2.65%) Knowledge Management
7 4 (2.12%) ITSM
8 3 (1.59%) Data Protection
8 3 (1.59%) ITIL V3
8 3 (1.59%) Service Desk Management
9 2 (1.06%) Fault Management
9 2 (1.06%) Network Management
9 2 (1.06%) People Management
9 2 (1.06%) Ticket Management
9 2 (1.06%) Time Management
10 1 (0.53%) Asset Management
10 1 (0.53%) Change Management
10 1 (0.53%) SAP Implementation
10 1 (0.53%) Workflow
Programming Languages
1 2 (1.06%) C
2 1 (0.53%) SQL
Qualifications
1 8 (4.23%) Security Cleared
2 6 (3.17%) SC Cleared
3 4 (2.12%) Degree
4 2 (1.06%) BPSS Clearance
4 2 (1.06%) CTC Cleared
4 2 (1.06%) ITIL Certification
4 2 (1.06%) Microsoft Certification
5 1 (0.53%) A+ Certification
5 1 (0.53%) DBS Check
5 1 (0.53%) DV Cleared
5 1 (0.53%) ITIL Foundation Certificate
5 1 (0.53%) MCP
5 1 (0.53%) MCTS
5 1 (0.53%) MOS
Quality Assurance & Compliance
1 24 (12.70%) SLA
2 1 (0.53%) Disclosure Scotland
2 1 (0.53%) HL7
System Software
1 83 (43.92%) Active Directory
2 1 (0.53%) Terminal Services
2 1 (0.53%) VMware Infrastructure
2 1 (0.53%) XenApp
Systems Management
1 3 (1.59%) SCCM
2 1 (0.53%) AirWatch
2 1 (0.53%) Malwarebytes
2 1 (0.53%) McAfee ePO
2 1 (0.53%) OVSD
2 1 (0.53%) SCSM
2 1 (0.53%) Unicenter
2 1 (0.53%) WSUS
Vendors
1 75 (39.68%) Microsoft
2 17 (8.99%) Citrix
3 10 (5.29%) Cisco
3 10 (5.29%) Remedy
3 10 (5.29%) ServiceNow
4 7 (3.70%) Google
4 7 (3.70%) LANDesk
5 6 (3.17%) Apple
6 5 (2.65%) Bomgar
6 5 (2.65%) Mitel
7 3 (1.59%) Avaya
7 3 (1.59%) HP
7 3 (1.59%) Lotus
7 3 (1.59%) SAP
7 3 (1.59%) Sitecore
7 3 (1.59%) SolarWinds
7 3 (1.59%) VMware
8 2 (1.06%) Adobe
8 2 (1.06%) Dell
8 2 (1.06%) Sun
Dorset
Spectrum IT Recruitment (South) Ltd
Rate: £100 - £120 per day
Posted: 4 days ago
Central London / West End
Eaglecliff
Rate: From £14 to £19.65 per hour Ltd Co / (£10.65 - £14.95 PAYE)
Posted: 2 days ago