The statistics below represent IT contracts advertised across the UK that had 1st Line Support Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 19 February 2017 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
19 Feb 2017
Same period 2016 Same period 2015
First Line Support Analyst
UK
Rank 524 508 445
Rank change year-on-year
-16 -63
Contract jobs requiring a 1st Line Support Analyst 62 114 178
As % of all contract IT jobs located in the UK 0.14% 0.22% 0.34%
As % of the Job Titles category 0.15% 0.23% 0.36%
Number of daily rates quoted 39 31 74
Median daily rate £125 £110 £135
Median daily rate % change year-on-year
+13.63% -18.51%
90% offered a daily rate of more than £85 £87 £75
10% offered a daily rate of more than £176 £183 £173
UK excluding London median daily rate £125 £95 £135
% change year-on-year
+31.57% -29.62%
Number of hourly rates quoted 17 51 63
Median hourly rate £14.00 £13.00 £12.00
Median hourly rate % change year-on-year
+7.69% +8.33%
90% offered a hourly rate of more than £11.26 £10.83 £9.60
10% offered a hourly rate of more than £16.90 £15.00 £18.50
UK excluding London median hourly rate £13.50 £13.00 £12.00
% change year-on-year
+3.84% +8.33%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
42200 49241 49534
As % of all contract IT jobs located in the UK 94.70% 94.98% 94.78%
Number of daily rates quoted 27496 31679 30638
Median daily rate £425 £415 £400
Median daily rate % change year-on-year
+2.40% +3.75%
90% offered a daily rate of more than £250 £260 £238
10% offered a daily rate of more than £600 £575 £560
UK excluding London median daily rate £400 £380 £375
% change year-on-year
+5.26% +1.33%
Number of hourly rates quoted 1533 1662 1940
Median hourly rate £18.00 £17.50 £17.50
Median hourly rate % change year-on-year
+2.85% -
90% offered a hourly rate of more than £11.17 £11.00 £11.00
10% offered a hourly rate of more than £47.00 £50.00 £40.00
UK excluding London median hourly rate £17.50 £18.00 £16.72
% change year-on-year
-2.77% +7.65%

1st Line Support Analyst
Jobs Demand Trend

The demand trend of IT contracts that featured 1st Line Support Analyst in the job title.

1st Line Support Analyst Jobs Demand Trend in the UK

1st Line Support Analyst
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 1st Line Support Analyst within the UK.

1st Line Support Analyst Daily Rate Trend in the UK

1st Line Support Analyst
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing 1st Line Support Analyst within the UK over the 3 months to 19 February 2017.

1st Line Support Analyst Daily Rate Histogram in the UK

1st Line Support Analyst
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 1st Line Support Analyst within the UK.

1st Line Support Analyst Hourly Rate Trend in the UK

1st Line Support Analyst
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 1st Line Support Analyst within the UK over the 3 months to 19 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +14 58 £125 +4.16% 23
London +1 19 £175 +22.80% 5
South East -1 12 £133 +39.47% 9
West Midlands +15 9 £84 -53.97%
North West +35 6 £110 -18.51% 2
South West +14 6 £160 - 2
Yorkshire +15 5 £125 +13.63% 3
West Yorkshire +7 5 £125 +13.63% 1
Leeds +6 5 £125 +13.63%
Hampshire +4 5 £92 -
Warwick +3 4 £84 -
Oxfordshire 0 4 £145 +70.58%
Warwickshire -3 4 £84 -
Coventry -6 4 - -
Wiltshire - 4 £160 -
Scotland +30 3 £118 -0.84%
Manchester +16 3 £110 -18.51% 1
City of London +8 3 £175 +7.69% 1
Kidlington -2 3 £145 -
Swindon - 3 £160 -
Lancashire - 3 - - 1
Southampton -2 2 £91 -
Lancaster - 2 - -
Edinburgh - 2 £130 -
Luton +11 1 - -
Surrey +6 1 £145 +48.71% 3
Bedfordshire +5 1 - -
Basingstoke +4 1 £120 -
Gloucestershire +3 1 £125 -
East of England +3 1 - -

1st Line Support Analyst Skill Set
Top 30 Related IT Skills

For the 6 months to 19 February 2017, 1st Line Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring 1st Line Support Analyst in the job title.

1 84 (58.33%) Windows
2 67 (46.53%) Microsoft
3 65 (45.14%) Active Directory
4 62 (43.06%) MS Office
5 48 (33.33%) ITIL
5 48 (33.33%) Windows 7
6 38 (26.39%) MS Excel
7 19 (13.19%) SLA
7 19 (13.19%) Service Management
8 17 (11.81%) Law
9 16 (11.11%) Windows XP
10 13 (9.03%) Citrix
11 11 (7.64%) Incident Management
12 10 (6.94%) Analytical Skills
12 10 (6.94%) MS Exchange
12 10 (6.94%) Blackberry
13 9 (6.25%) Cisco
13 9 (6.25%) Legal
13 9 (6.25%) Windows 10
13 9 (6.25%) ServiceNow
14 8 (5.56%) Windows 8
14 8 (5.56%) iPhone
14 8 (5.56%) Security Cleared
14 8 (5.56%) Finance
15 7 (4.86%) VPN
15 7 (4.86%) Microsoft Certification
15 7 (4.86%) SC Cleared
16 6 (4.17%) Lotus
16 6 (4.17%) LAN
16 6 (4.17%) IBM Notes

1st Line Support Analyst Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (6.94%) MS Exchange
2 6 (4.17%) IBM Notes
3 4 (2.78%) Exchange Server 2010
4 3 (2.08%) Exchange Server 2007
5 2 (1.39%) Blackberry Enterprise Server
5 2 (1.39%) SharePoint
5 2 (1.39%) Skype for Business
6 1 (0.69%) IBM Domino
Applications
1 62 (43.06%) MS Office
2 38 (26.39%) MS Excel
3 3 (2.08%) MS PowerPoint
4 1 (0.69%) Adobe Illustrator
4 1 (0.69%) InDesign
4 1 (0.69%) SOLIDWORKS
Business Applications
1 1 (0.69%) Dynamics NAV
1 1 (0.69%) Remedy ITSM
1 1 (0.69%) SAP FI
Cloud Services
1 5 (3.47%) Google Drive
1 5 (3.47%) Office 365
Communications & Networking
1 7 (4.86%) VPN
2 6 (4.17%) LAN
3 5 (3.47%) Remote Desktop
3 5 (3.47%) TCP/IP
4 4 (2.78%) Wireless
5 3 (2.08%) WAN
6 2 (1.39%) Skype
7 1 (0.69%) HTTPS
7 1 (0.69%) Internet
7 1 (0.69%) IP Telephony
7 1 (0.69%) SAN
7 1 (0.69%) VoIP
Development Applications
1 3 (2.08%) JIRA
General
1 17 (11.81%) Law
2 9 (6.25%) Legal
3 8 (5.56%) Finance
4 4 (2.78%) Retail
5 2 (1.39%) Banking
5 2 (1.39%) Manufacturing
5 2 (1.39%) Telecoms
6 1 (0.69%) Advertising
6 1 (0.69%) French Language
6 1 (0.69%) Investment Banking
6 1 (0.69%) Italian Language
6 1 (0.69%) Military
6 1 (0.69%) Pharmaceutical
6 1 (0.69%) Portuguese Language
6 1 (0.69%) Spanish Language
Miscellaneous
1 10 (6.94%) Analytical Skills
1 10 (6.94%) Blackberry
2 8 (5.56%) iPhone
3 4 (2.78%) Smartphone
4 3 (2.08%) EPoS
5 2 (1.39%) Computer Science
5 2 (1.39%) Fat Client
5 2 (1.39%) iPad
5 2 (1.39%) Thin Client
5 2 (1.39%) Video Conferencing
6 1 (0.69%) Data Protection Act
6 1 (0.69%) Life Science
6 1 (0.69%) Management Information System
6 1 (0.69%) User Experience
Operating Systems
1 84 (58.33%) Windows
2 48 (33.33%) Windows 7
3 16 (11.11%) Windows XP
4 9 (6.25%) Windows 10
5 8 (5.56%) Windows 8
6 5 (3.47%) Windows Server
7 4 (2.78%) Android
7 4 (2.78%) Apple iOS
8 3 (2.08%) Windows 2000
9 1 (0.69%) Mac OS X
9 1 (0.69%) Windows Mobile
9 1 (0.69%) Windows Server 2008
9 1 (0.69%) Windows Vista
Processes & Methodologies
1 48 (33.33%) ITIL
2 19 (13.19%) Service Management
3 11 (7.64%) Incident Management
4 5 (3.47%) ITSM
5 4 (2.78%) Problem Management
6 3 (2.08%) Asset Management
6 3 (2.08%) Root Cause Analysis
6 3 (2.08%) Service Delivery
7 2 (1.39%) ERP
7 2 (1.39%) ITIL V3
7 2 (1.39%) Network Management
7 2 (1.39%) SAP Implementation
7 2 (1.39%) Time Management
8 1 (0.69%) Continuous Improvement
8 1 (0.69%) Data Entry
8 1 (0.69%) Data Protection
8 1 (0.69%) Disaster Recovery
8 1 (0.69%) High Availability
8 1 (0.69%) Service Desk Management
8 1 (0.69%) Trend Analysis
Programming Languages
1 1 (0.69%) SQL
Qualifications
1 8 (5.56%) Security Cleared
2 7 (4.86%) Microsoft Certification
2 7 (4.86%) SC Cleared
3 6 (4.17%) Degree
3 6 (4.17%) MOS
4 4 (2.78%) ITIL Certification
5 3 (2.08%) BPSS Clearance
5 3 (2.08%) CTC Cleared
6 2 (1.39%) DBS Check
6 2 (1.39%) DV Cleared
6 2 (1.39%) ITIL Foundation Certificate
6 2 (1.39%) MCP
7 1 (0.69%) A+ Certification
7 1 (0.69%) HND
7 1 (0.69%) MCTS
Quality Assurance & Compliance
1 19 (13.19%) SLA
2 3 (2.08%) Disclosure Scotland
System Software
1 65 (45.14%) Active Directory
2 1 (0.69%) XenApp
Systems Management
1 2 (1.39%) SCCM
2 1 (0.69%) AirWatch
2 1 (0.69%) SCSM
Vendors
1 67 (46.53%) Microsoft
2 13 (9.03%) Citrix
3 9 (6.25%) Cisco
3 9 (6.25%) ServiceNow
4 6 (4.17%) Lotus
5 5 (3.47%) Apple
5 5 (3.47%) Google
6 4 (2.78%) LANDesk
6 4 (2.78%) SAP
7 3 (2.08%) HP
7 3 (2.08%) Remedy
8 1 (0.69%) Adobe
8 1 (0.69%) Altiris
8 1 (0.69%) Belkin
8 1 (0.69%) Compaq
8 1 (0.69%) Dell
8 1 (0.69%) Mitel
8 1 (0.69%) NETGEAR
8 1 (0.69%) Sophos
8 1 (0.69%) Sun
Reading, Berkshire
Randstad Technologies
Rate: £100 per day
Posted: 3 days ago
Slough, Berkshire
Computer People
Rate: £100.00 - £110.00 per day
Posted: 5 days ago
Skipton, North Yorkshire
Oscar
Rate: £10 - £13 per hour
Posted: 4 days ago