The statistics below represent IT contracts advertised across the UK that had 1st Line Support Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 23 January 2017 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
23 Jan 2017
Same period 2016 Same period 2015
First Line Support Analyst
UK
Rank 515 532 416
Rank change year-on-year
+17 -116
Contract jobs requiring a 1st Line Support Analyst 72 98 194
As % of all contract IT jobs located in the UK 0.16% 0.20% 0.38%
As % of the Job Titles category 0.17% 0.21% 0.40%
Number of daily rates quoted 43 35 83
Median daily rate £131 £120 £125
Median daily rate % change year-on-year
+9.37% -4.00%
90% offered a daily rate of more than £90 £87 £75
10% offered a daily rate of more than £184 £188 £175
UK excluding London median daily rate £125 £110 £132
% change year-on-year
+13.63% -16.66%
Number of hourly rates quoted 17 44 69
Median hourly rate £12.50 £12.00 £12.50
Median hourly rate % change year-on-year
+4.16% -4.00%
90% offered a hourly rate of more than £10.62 £10.18 £10.00
10% offered a hourly rate of more than £16.70 £15.70 £17.10
UK excluding London median hourly rate £12.50 £12.00 £12.25
% change year-on-year
+4.16% -2.04%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
42508 47354 48039
As % of all contract IT jobs located in the UK 94.77% 94.75% 94.71%
Number of daily rates quoted 27665 30191 30170
Median daily rate £425 £413 £400
Median daily rate % change year-on-year
+3.03% +3.12%
90% offered a daily rate of more than £250 £250 £235
10% offered a daily rate of more than £600 £587 £570
UK excluding London median daily rate £390 £375 £375
% change year-on-year
+4.00% -
Number of hourly rates quoted 1501 1736 1893
Median hourly rate £18.00 £17.50 £16.50
Median hourly rate % change year-on-year
+2.85% +6.06%
90% offered a hourly rate of more than £11.13 £10.75 £10.50
10% offered a hourly rate of more than £45.87 £47.50 £38.50
UK excluding London median hourly rate £17.50 £17.50 £16.00
% change year-on-year
- +9.37%

1st Line Support Analyst
Jobs Demand Trend

The demand trend of IT contracts that featured 1st Line Support Analyst in the job title.

1st Line Support Analyst Jobs Demand Trend in the UK

1st Line Support Analyst
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 1st Line Support Analyst within the UK.

1st Line Support Analyst Daily Rate Trend in the UK

1st Line Support Analyst
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing 1st Line Support Analyst within the UK over the 3 months to 23 January 2017.

1st Line Support Analyst Daily Rate Histogram in the UK

1st Line Support Analyst
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 1st Line Support Analyst within the UK.

1st Line Support Analyst Hourly Rate Trend in the UK

1st Line Support Analyst
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 1st Line Support Analyst within the UK over the 3 months to 23 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +12 66 £133 +6.00% 23
London +1 26 £175 +34.61% 2
South East +9 12 £139 +46.05% 9
West Midlands -4 10 £84 -53.97% 1
West Yorkshire +13 6 £125 +6.38% 1
Yorkshire +8 6 £125 - 2
Leeds +9 5 £125 +6.38%
North West +30 4 £110 - 3
Manchester +15 4 £110 - 2
Hampshire +8 4 £90 - 1
Southampton +6 4 £90 -
Oxfordshire +1 4 £145 +70.58%
City of London 0 4 £175 -
South West - 4 £160 - 3
Scotland +27 3 £118 +35.05%
Kidlington -5 3 £145 -
Coventry -19 3 - -
Wiltshire - 3 £160 - 2
Swindon - 3 £160 - 2
Warwick - 3 £84 -
Warwickshire - 3 £84 -
Surrey +16 2 £145 +48.71% 3
Milton Keynes +3 2 £133 -
East of England 0 2 - - 1
Buckinghamshire -2 2 £133 - 1
Hounslow - 2 - -
Edinburgh - 2 £130 -
Cardiff +8 1 £168 - 1
South Wales +7 1 £168 - 1
Wales +3 1 £168 - 1

1st Line Support Analyst Skill Set
Top 30 Related IT Skills

For the 6 months to 23 January 2017, 1st Line Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring 1st Line Support Analyst in the job title.

1 80 (51.95%) Windows
2 66 (42.86%) Microsoft
3 63 (40.91%) Active Directory
3 63 (40.91%) MS Office
4 47 (30.52%) ITIL
5 46 (29.87%) Windows 7
6 35 (22.73%) MS Excel
7 21 (13.64%) Service Management
8 18 (11.69%) SLA
9 17 (11.04%) Windows XP
10 16 (10.39%) Law
11 12 (7.79%) ServiceNow
11 12 (7.79%) Citrix
12 11 (7.14%) Incident Management
13 10 (6.49%) MS Exchange
13 10 (6.49%) Analytical Skills
14 9 (5.84%) Security Cleared
14 9 (5.84%) Cisco
14 9 (5.84%) Blackberry
14 9 (5.84%) Legal
15 8 (5.19%) iPhone
15 8 (5.19%) Windows 10
16 7 (4.55%) SC Cleared
16 7 (4.55%) Windows 8
16 7 (4.55%) Finance
16 7 (4.55%) Retail
16 7 (4.55%) Microsoft Certification
17 6 (3.90%) LAN
17 6 (3.90%) MOS
17 6 (3.90%) Degree

1st Line Support Analyst Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (6.49%) MS Exchange
2 4 (2.60%) Exchange Server 2010
2 4 (2.60%) IBM Notes
3 3 (1.95%) Exchange Server 2007
4 2 (1.30%) Blackberry Enterprise Server
5 1 (0.65%) IBM Domino
5 1 (0.65%) SharePoint
5 1 (0.65%) Skype for Business
Applications
1 63 (40.91%) MS Office
2 35 (22.73%) MS Excel
3 3 (1.95%) MS PowerPoint
4 1 (0.65%) Adobe Illustrator
4 1 (0.65%) InDesign
4 1 (0.65%) MS Visio
4 1 (0.65%) SOLIDWORKS
Business Applications
1 1 (0.65%) Dynamics NAV
1 1 (0.65%) Remedy ITSM
1 1 (0.65%) SAP FI
Cloud Services
1 5 (3.25%) Google Drive
1 5 (3.25%) Office 365
2 1 (0.65%) G Suite
2 1 (0.65%) Google Play
Communications & Networking
1 6 (3.90%) LAN
2 5 (3.25%) Remote Desktop
2 5 (3.25%) TCP/IP
3 4 (2.60%) VPN
4 3 (1.95%) Skype
4 3 (1.95%) WAN
4 3 (1.95%) Wireless
5 2 (1.30%) Internet
5 2 (1.30%) SAN
6 1 (0.65%) HTTPS
6 1 (0.65%) IP Telephony
6 1 (0.65%) VoIP
Development Applications
1 3 (1.95%) JIRA
General
1 16 (10.39%) Law
2 9 (5.84%) Legal
3 7 (4.55%) Finance
3 7 (4.55%) Retail
4 3 (1.95%) Banking
4 3 (1.95%) Telecoms
5 2 (1.30%) Investment Banking
6 1 (0.65%) Advertising
6 1 (0.65%) Manufacturing
6 1 (0.65%) Military
6 1 (0.65%) Pharmaceutical
Miscellaneous
1 10 (6.49%) Analytical Skills
2 9 (5.84%) Blackberry
3 8 (5.19%) iPhone
4 4 (2.60%) EPoS
4 4 (2.60%) Smartphone
5 3 (1.95%) Computer Science
6 2 (1.30%) Fat Client
6 2 (1.30%) iPad
6 2 (1.30%) Management Information System
6 2 (1.30%) Thin Client
6 2 (1.30%) Video Conferencing
7 1 (0.65%) Data Protection Act
7 1 (0.65%) Mainframe
Operating Systems
1 80 (51.95%) Windows
2 46 (29.87%) Windows 7
3 17 (11.04%) Windows XP
4 8 (5.19%) Windows 10
5 7 (4.55%) Windows 8
6 4 (2.60%) Android
6 4 (2.60%) Apple iOS
7 3 (1.95%) Windows 2000
7 3 (1.95%) Windows Server
8 2 (1.30%) Mac OS X
9 1 (0.65%) Linux
9 1 (0.65%) Ubuntu
9 1 (0.65%) Windows Mobile
9 1 (0.65%) Windows Server 2008
9 1 (0.65%) Windows Vista
Processes & Methodologies
1 47 (30.52%) ITIL
2 21 (13.64%) Service Management
3 11 (7.14%) Incident Management
4 6 (3.90%) ITSM
5 4 (2.60%) Problem Management
5 4 (2.60%) Service Delivery
6 3 (1.95%) Asset Management
6 3 (1.95%) Root Cause Analysis
7 2 (1.30%) ERP
7 2 (1.30%) Network Management
7 2 (1.30%) People Management
7 2 (1.30%) SAP Implementation
7 2 (1.30%) Service Desk Management
7 2 (1.30%) Time Management
8 1 (0.65%) Anti-Money Laundering
8 1 (0.65%) Data Entry
8 1 (0.65%) Data Protection
8 1 (0.65%) Mobile Device Management
8 1 (0.65%) Network Monitoring
8 1 (0.65%) Ticket Management
Programming Languages
1 1 (0.65%) SQL
Qualifications
1 9 (5.84%) Security Cleared
2 7 (4.55%) Microsoft Certification
2 7 (4.55%) SC Cleared
3 6 (3.90%) Degree
3 6 (3.90%) MOS
4 4 (2.60%) ITIL Certification
5 3 (1.95%) BPSS Clearance
5 3 (1.95%) CTC Cleared
6 2 (1.30%) DBS Check
6 2 (1.30%) DV Cleared
6 2 (1.30%) ITIL Foundation Certificate
7 1 (0.65%) A+ Certification
7 1 (0.65%) HND
7 1 (0.65%) MCP
7 1 (0.65%) MCTS
Quality Assurance & Compliance
1 18 (11.69%) SLA
2 3 (1.95%) Disclosure Scotland
System Software
1 63 (40.91%) Active Directory
2 1 (0.65%) XenApp
Systems Management
1 2 (1.30%) SCCM
2 1 (0.65%) AirWatch
2 1 (0.65%) SCSM
Vendors
1 66 (42.86%) Microsoft
2 12 (7.79%) Citrix
2 12 (7.79%) ServiceNow
3 9 (5.84%) Cisco
4 6 (3.90%) Google
5 5 (3.25%) Apple
6 4 (2.60%) Lotus
6 4 (2.60%) SAP
7 3 (1.95%) LANDesk
7 3 (1.95%) Remedy
8 2 (1.30%) HP
8 2 (1.30%) Mitel
8 2 (1.30%) Sun
9 1 (0.65%) Adobe
9 1 (0.65%) Altiris
9 1 (0.65%) Compaq
9 1 (0.65%) Dell
9 1 (0.65%) IBM
9 1 (0.65%) Intel
9 1 (0.65%) Sophos
Peterborough, Cambridgeshire
Global Technology Solutions Ltd
Rate: £15 per hour
Posted: 12 hours ago