Case Management Contracts with Work from Home Options

Case Management
UK > Work from Home

The table below provides summary statistics for contract job vacancies with an option to work from home (WFH) and a requirement for Case Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Case Management over the 6 months to 11 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
11 May 2024
Same period 2023 Same period 2022
Rank 309 382 513
Rank change year-on-year +73 +131 -119
Contract jobs citing Case Management 41 86 108
As % of all contract jobs with a WFH option 0.27% 0.34% 0.25%
As % of the Processes & Methodologies category 0.31% 0.38% 0.27%
Number of daily rates quoted 27 53 82
10th Percentile £380 £325 £178
25th Percentile £406 £409 £363
Median daily rate (50th Percentile) £500 £550 £475
Median % change year-on-year -9.09% +15.79% -5.00%
75th Percentile £631 £688 £612
90th Percentile £700 £738 £736
UK median daily rate £530 £530 £500
% change year-on-year - +6.00% +1.78%
Number of hourly rates quoted 2 2 1
10th Percentile £14.85 - -
25th Percentile £16.27 £16.25 £21.25
Median hourly rate £19.08 £17.50 £22.50
Median % change year-on-year +9.04% -22.22% -40.00%
75th Percentile £22.36 £18.75 £23.75
90th Percentile £24.05 - -
UK median hourly rate £12.43 £17.50 £34.25
% change year-on-year -29.00% -48.91% +4.58%

All Process and Methodology Skills
Work from Home

Case Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a WFH option and a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 13,243 22,460 40,020
As % of all contract jobs with a WFH option 88.02% 89.72% 91.08%
Number of daily rates quoted 8,878 15,870 29,041
10th Percentile £325 £363 £363
25th Percentile £425 £450 £431
Median daily rate (50th Percentile) £525 £540 £525
Median % change year-on-year -2.78% +2.86% +7.69%
75th Percentile £638 £650 £631
90th Percentile £750 £750 £725
UK median daily rate £525 £550 £530
% change year-on-year -4.55% +3.77% +8.72%
Number of hourly rates quoted 571 519 537
10th Percentile £15.00 £18.63 £13.90
25th Percentile £25.50 £29.31 £20.40
Median hourly rate £43.00 £53.35 £35.00
Median % change year-on-year -19.40% +52.43% +42.86%
75th Percentile £60.00 £68.75 £57.50
90th Percentile £75.25 £80.00 £70.80
UK median hourly rate £36.50 £36.40 £25.68
% change year-on-year +0.29% +41.73% +4.82%

Case Management
Trend for Jobs with a WFH Option

Job vacancies with a work from home option citing Case Management as a proportion of all IT jobs advertised.

Case Management trend for jobs with a WFH option

Case Management
Daily Rate Trend for Jobs with a WFH Option

3-month moving average daily rate quoted in job vacancies with a work from home option citing Case Management.

Case Management daily rate for jobs with a WFH option

Case Management
Daily Rate Histogram for Jobs with a WFH Option

Daily rate distribution for jobs with a work from home option citing Case Management over the 6 months to 11 May 2024.

Case Management daily rate histogram for jobs with a WFH option

Case Management
Hourly Rate Trend for Jobs with a WFH Option

3-month moving average hourly rate quoted in job vacancies with a work from home option citing Case Management.

Case Management hourly rate for jobs with a WFH option

Case Management
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (7.32%) CMS
2 1 (2.44%) Apache
2 1 (2.44%) Confluence
2 1 (2.44%) JBoss
2 1 (2.44%) SharePoint
2 1 (2.44%) Tomcat
2 1 (2.44%) WildFly
Applications
1 2 (4.88%) Microsoft Excel
2 1 (2.44%) Chatbot
2 1 (2.44%) Microsoft Office
Business Applications
1 8 (19.51%) Dynamics CRM
2 1 (2.44%) Carpe Diem
2 1 (2.44%) Elite 3E
2 1 (2.44%) NetSuite
Cloud Services
1 10 (24.39%) Azure
2 5 (12.20%) Dynamics 365
3 3 (7.32%) Power Automate
4 2 (4.88%) Azure Service Bus
4 2 (4.88%) Power Platform
5 1 (2.44%) Azure DevOps
5 1 (2.44%) Microsoft 365
5 1 (2.44%) Microsoft Purview
5 1 (2.44%) PowerApps
5 1 (2.44%) SaaS
5 1 (2.44%) Salesforce Sales Cloud
5 1 (2.44%) Salesforce Service Cloud
5 1 (2.44%) SuccessFactors
Database & Business Intelligence
1 1 (2.44%) Oracle Database
1 1 (2.44%) Oracle Database 11g
Development Applications
1 2 (4.88%) Cypress.io
1 2 (4.88%) GitLab
1 2 (4.88%) JIRA
2 1 (2.44%) JUnit
2 1 (2.44%) Maven
2 1 (2.44%) Subversion
General
1 11 (26.83%) Social Skills
2 6 (14.63%) Public Sector
3 3 (7.32%) Legal
4 2 (4.88%) Back Office
4 2 (4.88%) Finance
4 2 (4.88%) Influencing Skills
4 2 (4.88%) Local Government
5 1 (2.44%) Analytical Skills
5 1 (2.44%) Banking
5 1 (2.44%) Billing
5 1 (2.44%) General Ledger
5 1 (2.44%) Law
5 1 (2.44%) Marketing
5 1 (2.44%) Organisational Skills
5 1 (2.44%) Presentation Skills
5 1 (2.44%) Public Speaking
Job Titles
1 11 (26.83%) Developer
2 6 (14.63%) Analyst
3 5 (12.20%) Business Analyst
3 5 (12.20%) Microsoft Developer
4 4 (9.76%) Consultant
4 4 (9.76%) Lead
4 4 (9.76%) Product Owner
4 4 (9.76%) Senior
5 3 (7.32%) Dynamics 365 Consultant
6 2 (4.88%) Case Management Developer
6 2 (4.88%) Digital Analyst
6 2 (4.88%) Digital Business Analyst
6 2 (4.88%) Information Officer
6 2 (4.88%) Pega Developer
6 2 (4.88%) Senior Developer
6 2 (4.88%) Senior Microsoft Developer
6 2 (4.88%) Senior Product Owner
6 2 (4.88%) ServiceNow Business Analyst
6 2 (4.88%) Technical Business Analyst
6 2 (4.88%) Technical Services Analyst
Libraries, Frameworks & Software Standards
1 3 (7.32%) JSP
2 2 (4.88%) JSON
3 1 (2.44%) AngularJS
3 1 (2.44%) CSS
3 1 (2.44%) Hibernate
3 1 (2.44%) HTML
3 1 (2.44%) Java EE
3 1 (2.44%) JPA
3 1 (2.44%) JSTL
3 1 (2.44%) Lightning Web Components
3 1 (2.44%) Servlets
3 1 (2.44%) Spring
3 1 (2.44%) STL
3 1 (2.44%) Visualforce
3 1 (2.44%) XML
3 1 (2.44%) XSLT
Miscellaneous
1 4 (9.76%) Management Information System
1 4 (9.76%) Product Ownership
2 3 (7.32%) Cyber Defence
2 3 (7.32%) Cyber Kill Chain
2 3 (7.32%) Cyber Threat
3 2 (4.88%) Freedom of Information
4 1 (2.44%) Enterprise Software
4 1 (2.44%) Low-Code
Operating Systems
1 1 (2.44%) Unix
Processes & Methodologies
1 17 (41.46%) Agile
2 13 (31.71%) CRM
3 11 (26.83%) Change Management
4 8 (19.51%) Incident Management
4 8 (19.51%) Roadmaps
5 7 (17.07%) Artificial Intelligence
5 7 (17.07%) Continuous Improvement
5 7 (17.07%) Stakeholder Management
6 6 (14.63%) Service Management
6 6 (14.63%) User Stories
7 5 (12.20%) Business Analysis
7 5 (12.20%) Business Transformation
7 5 (12.20%) Collaborative Working
7 5 (12.20%) Data Ingestion
7 5 (12.20%) IT Strategy
7 5 (12.20%) ITSM
7 5 (12.20%) Requirements Gathering
7 5 (12.20%) Strategic Roadmap
7 5 (12.20%) Use Case
8 4 (9.76%) Workflow
Programming Languages
1 6 (14.63%) Java
2 3 (7.32%) JavaScript
3 1 (2.44%) Apex Code
Qualifications
1 5 (12.20%) Security Cleared
2 3 (7.32%) Degree
2 3 (7.32%) DV Cleared
3 2 (4.88%) SC Cleared
4 1 (2.44%) Computer Science Degree
Quality Assurance & Compliance
1 3 (7.32%) NIST
1 3 (7.32%) NIST 800
2 2 (4.88%) PCI DSS
3 1 (2.44%) Disclosure Scotland
3 1 (2.44%) PMO
3 1 (2.44%) QA
Vendors
1 9 (21.95%) Microsoft
2 4 (9.76%) Freshdesk
2 4 (9.76%) ServiceNow
3 3 (7.32%) Salesforce
4 2 (4.88%) Pega
5 1 (2.44%) Ariba
5 1 (2.44%) iManage
5 1 (2.44%) Intapp
5 1 (2.44%) Oracle
5 1 (2.44%) SAP
5 1 (2.44%) Snow