Service Manager Contracts with Work from Home Options

Services Manager
UK > Work from Home

The median Services Manager daily rate for remote or hybrid work is £490, according to job vacancies posted in the 6 months leading up to 12 June 2024.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
12 Jun 2024
Same period 2023 Same period 2022
Rank 232 267 291
Rank change year-on-year +35 +24 +31
Contract jobs requiring a Service Manager 110 196 396
As % of all contract jobs with a WFH option 0.75% 0.82% 0.90%
As % of the Job Titles category 0.80% 0.86% 0.94%
Number of daily rates quoted 73 134 313
10th Percentile £375 £354 £363
25th Percentile £425 £408 £425
Median daily rate (50th Percentile) £490 £501 £502
Median % change year-on-year -2.10% -0.22% +5.61%
75th Percentile £568 £570 £586
90th Percentile £600 £650 £649
UK median daily rate £500 £500 £500
% change year-on-year - - +8.11%
Number of hourly rates quoted 5 1 3
10th Percentile - - £17.88
25th Percentile £21.19 £56.25 £18.45
Median hourly rate £22.56 £57.50 £20.82
Median % change year-on-year -60.77% +176.24% -34.55%
75th Percentile £72.90 £58.75 £26.24
90th Percentile - - £28.64
UK median hourly rate £30.00 £12.95 £27.00
% change year-on-year +131.66% -52.04% -15.11%

All Contract IT Job Vacancies
Work from Home

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies with WFH or hybrid options. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in Work from Home with a recognized job title 13,801 22,740 41,944
% of contract IT jobs with a recognized job title 93.53% 95.25% 95.63%
Number of daily rates quoted 9,306 16,147 30,496
10th Percentile £325 £360 £358
25th Percentile £425 £445 £431
Median daily rate (50th Percentile) £525 £538 £525
Median % change year-on-year -2.33% +2.38% +7.14%
75th Percentile £638 £650 £638
90th Percentile £750 £750 £725
UK median daily rate £525 £538 £525
% change year-on-year -2.42% +2.48% +6.06%
Number of hourly rates quoted 566 528 563
10th Percentile £14.27 £16.98 £14.05
25th Percentile £22.59 £25.00 £19.96
Median hourly rate £43.50 £50.00 £40.00
Median % change year-on-year -13.00% +25.00% +70.21%
75th Percentile £63.56 £66.05 £59.50
90th Percentile £75.00 £76.15 £69.75
UK median hourly rate £37.50 £45.00 £25.00
% change year-on-year -16.67% +80.00% +16.28%

Service Manager
Trend for Jobs with a WFH Option

Job vacancies with a work from home option which featured Service Manager in the job title as a proportion of all IT jobs advertised.

Service Manager trend for jobs with a WFH option

Service Manager
Daily Rate Trend for Jobs with a WFH Option

3-month moving average daily rate quoted in job vacancies with a work from home option citing Service Manager.

Service Manager daily rate for jobs with a WFH option

Service Manager
Daily Rate Histogram for Jobs with a WFH Option

Daily rate distribution for jobs with a work from home option citing Service Manager over the 6 months to 12 June 2024.

Service Manager daily rate histogram for jobs with a WFH option

Service Manager
Hourly Rate Trend for Jobs with a WFH Option

3-month moving average hourly rate quoted in job vacancies with a work from home option citing Service Manager.

Service Manager hourly rate for jobs with a WFH option

Service Manager
Hourly Rate Histogram for Jobs with a WFH Option

Hourly rate distribution for jobs with a work from home option citing Service Manager over the 6 months to 12 June 2024.

Service Manager hourly rate histogram for jobs with a WFH option

Service Manager Skill Set
Top 30 Co-occurring Skills and Capabilities in Job Vacancies with WFH Options

For the 6 months to 12 June 2024, Service Manager contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract jobs with a WFH option featuring Service Manager in the job title.

1 55 (50.00%) Service Management
2 50 (45.45%) ITIL
3 41 (37.27%) Service Delivery
4 40 (36.36%) Security Cleared
5 36 (32.73%) SC Cleared
6 30 (27.27%) Social Skills
7 27 (24.55%) Public Sector
8 25 (22.73%) Service Design
9 18 (16.36%) Agile
9 18 (16.36%) ITSM
10 17 (15.45%) Stakeholder Management
11 16 (14.55%) Finance
12 15 (13.64%) Problem-Solving
13 13 (11.82%) Analytical Skills
13 13 (11.82%) Continuous Improvement
14 12 (10.91%) Incident Management
15 11 (10.00%) SLA
15 11 (10.00%) Microsoft
16 10 (9.09%) Project Management
17 9 (8.18%) Salesforce
17 9 (8.18%) Risk Management
18 8 (7.27%) Change Management
18 8 (7.27%) Remedy
18 8 (7.27%) Business Intelligence
18 8 (7.27%) Remedy ITSM
18 8 (7.27%) Business Continuity
18 8 (7.27%) Power BI
18 8 (7.27%) Power Platform
18 8 (7.27%) Roadmaps
19 7 (6.36%) Customer Service

Service Manager Skill Set
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (2.73%) Confluence
2 2 (1.82%) Adobe Experience Manager
2 2 (1.82%) ArcGIS
2 2 (1.82%) SharePoint
Applications
1 5 (4.55%) Microsoft PowerPoint
2 4 (3.64%) Microsoft Excel
3 3 (2.73%) Microsoft Office
4 1 (0.91%) Spreadsheet
Business Applications
1 8 (7.27%) Remedy ITSM
2 2 (1.82%) SAP S/4HANA
2 2 (1.82%) Shopify
3 1 (0.91%) SAP SM
Cloud Services
1 8 (7.27%) Power Platform
2 7 (6.36%) Salesforce Service Cloud
3 4 (3.64%) Azure
3 4 (3.64%) SaaS
4 3 (2.73%) AWS
5 2 (1.82%) BigCommerce
5 2 (1.82%) IaaS
5 2 (1.82%) PaaS
5 2 (1.82%) WhatsApp
6 1 (0.91%) GCP
6 1 (0.91%) Google Workspace
6 1 (0.91%) Microsoft 365
Communications & Networking
1 3 (2.73%) Firewall
1 3 (2.73%) VPN
2 1 (0.91%) Intrusion Detection
Database & Business Intelligence
1 8 (7.27%) Power BI
2 3 (2.73%) Geospatial Data
3 2 (1.82%) GIS
3 2 (1.82%) MySQL
Development Applications
1 3 (2.73%) JIRA
2 2 (1.82%) Maven
3 1 (0.91%) Git
General
1 30 (27.27%) Social Skills
2 27 (24.55%) Public Sector
3 16 (14.55%) Finance
4 13 (11.82%) Analytical Skills
5 7 (6.36%) Local Government
6 6 (5.45%) Police
7 4 (3.64%) Organisational Skills
8 3 (2.73%) Influencing Skills
8 3 (2.73%) Presentation Skills
8 3 (2.73%) Retail
9 2 (1.82%) German Language
9 2 (1.82%) Marketing
9 2 (1.82%) Publishing
10 1 (0.91%) Automotive
10 1 (0.91%) Dutch Language
10 1 (0.91%) French Language
10 1 (0.91%) Pharmaceutical
10 1 (0.91%) Telecoms
Libraries, Frameworks & Software Standards
1 5 (4.55%) CSS
2 3 (2.73%) AngularJS
2 3 (2.73%) HTML
3 2 (1.82%) J2EE
3 2 (1.82%) jQuery
3 2 (1.82%) REST
3 2 (1.82%) Sass
3 2 (1.82%) Spring
3 2 (1.82%) Spring MVC
3 2 (1.82%) Twitter Bootstrap
3 2 (1.82%) VML
3 2 (1.82%) Web Services
3 2 (1.82%) XML
4 1 (0.91%) CSS3
4 1 (0.91%) HTML5
4 1 (0.91%) React
4 1 (0.91%) Vue
Miscellaneous
1 7 (6.36%) CMDB
1 7 (6.36%) Management Information System
2 6 (5.45%) Onboarding
3 3 (2.73%) Analytical Mindset
3 3 (2.73%) Virtual Team
4 2 (1.82%) Algorithms
4 2 (1.82%) Greenfield Project
4 2 (1.82%) NHS
5 1 (0.91%) Data Centre
5 1 (0.91%) Data Protection Act
5 1 (0.91%) PMI
5 1 (0.91%) Self-Motivation
Operating Systems
1 4 (3.64%) Unix
1 4 (3.64%) Windows
2 2 (1.82%) Linux
Processes & Methodologies
1 55 (50.00%) Service Management
2 50 (45.45%) ITIL
3 41 (37.27%) Service Delivery
4 25 (22.73%) Service Design
5 18 (16.36%) Agile
5 18 (16.36%) ITSM
6 17 (15.45%) Stakeholder Management
7 15 (13.64%) Problem-Solving
8 13 (11.82%) Continuous Improvement
9 12 (10.91%) Incident Management
10 10 (9.09%) Project Management
11 9 (8.18%) Risk Management
12 8 (7.27%) Business Continuity
12 8 (7.27%) Business Intelligence
12 8 (7.27%) Change Management
12 8 (7.27%) Roadmaps
13 7 (6.36%) Customer Service
14 6 (5.45%) Configuration Management
14 6 (5.45%) Project Delivery
14 6 (5.45%) Service Asset and Configuration Management
Programming Languages
1 5 (4.55%) JavaScript
2 2 (1.82%) Java
2 2 (1.82%) SQL
Qualifications
1 40 (36.36%) Security Cleared
2 36 (32.73%) SC Cleared
3 7 (6.36%) BPSS Clearance
4 5 (4.55%) DV Cleared
5 4 (3.64%) Degree
6 3 (2.73%) ITIL Certification
7 1 (0.91%) Computer Science Degree
7 1 (0.91%) DBS Check
7 1 (0.91%) ISEB
7 1 (0.91%) PMI Certification
7 1 (0.91%) PMP
7 1 (0.91%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 11 (10.00%) SLA
2 5 (4.55%) ISO/IEC 20000
3 3 (2.73%) Accessibility
4 2 (1.82%) COBIT
4 2 (1.82%) Data Quality
4 2 (1.82%) QA
5 1 (0.91%) ISO/IEC 27001
5 1 (0.91%) NIST
5 1 (0.91%) PMO
Vendors
1 11 (10.00%) Microsoft
2 9 (8.18%) Salesforce
3 8 (7.27%) Remedy
4 6 (5.45%) SAP
5 5 (4.55%) ServiceNow
6 3 (2.73%) Google
7 2 (1.82%) Adobe
7 2 (1.82%) Cadence
7 2 (1.82%) Cloudera
7 2 (1.82%) Darktrace
7 2 (1.82%) Dell
7 2 (1.82%) Intel
7 2 (1.82%) Sitecore
8 1 (0.91%) Snow