The statistics below represent IT contracts advertised across the UK that had Service Manager featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 9 December 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
9 Dec 2016
Same period 2015 Same period 2014
Services Manager
Rank 299 240 239
Rank change year-on-year
-59 -1
Contract jobs requiring a Service Manager 375 548 522
As % of all contract IT jobs located in the UK 0.76% 0.99% 0.93%
As % of the Job Titles category 0.80% 1.05% 0.99%
Number of daily rates quoted 257 372 332
Median daily rate £450 £425 £400
Median daily rate % change year-on-year
+5.88% +6.25%
90% offered a daily rate of more than £303 £300 £300
10% offered a daily rate of more than £550 £572 £523
UK excluding London median daily rate £439 £400 £375
% change year-on-year
+9.68% +6.66%
Number of hourly rates quoted 5 10 11
Median hourly rate £26.50 £25.25 £20.00
Median hourly rate % change year-on-year
+4.96% +26.23%
90% offered a hourly rate of more than £25.60 £20.46 £18.25
10% offered a hourly rate of more than £30.97 £30.15 £25.00
UK excluding London median hourly rate £26.50 £25.00 £23.00
% change year-on-year
+6.00% +8.69%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
46860 52217 52769
As % of all contract IT jobs located in the UK 94.53% 94.73% 93.56%
Number of daily rates quoted 30653 33283 33387
Median daily rate £425 £413 £400
Median daily rate % change year-on-year
+3.03% +3.12%
90% offered a daily rate of more than £250 £260 £225
10% offered a daily rate of more than £600 £588 £575
UK excluding London median daily rate £400 £388 £375
% change year-on-year
+3.22% +3.33%
Number of hourly rates quoted 1648 2021 2181
Median hourly rate £16.50 £17.00 £16.00
Median hourly rate % change year-on-year
-2.94% +6.25%
90% offered a hourly rate of more than £11.00 £10.50 £10.50
10% offered a hourly rate of more than £44.00 £43.50 £37.50
UK excluding London median hourly rate £16.50 £17.00 £16.00
% change year-on-year
-2.94% +6.25%

Service Manager
Jobs Demand Trend

The demand trend of IT contracts that featured Service Manager in the job title.

Service Manager Jobs Demand Trend in the UK

Service Manager
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Manager within the UK.

Service Manager Daily Rate Trend in the UK

Service Manager
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Manager within the UK over the 3 months to 9 December 2016.

Service Manager Daily Rate Histogram in the UK

Service Manager
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Manager within the UK.

Service Manager Hourly Rate Trend in the UK

Service Manager
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Manager within the UK over the 3 months to 9 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -67 351 £448 +5.29% 86
London -36 121 £450 -1.09% 27
South East +14 84 £445 +10.97% 15
North West -30 37 £425 +6.78% 8
Hampshire +40 32 £450 - 5
South West +1 27 £475 +26.66% 11
West Midlands -13 25 £425 +8.97% 6
Manchester 0 22 £336 -4.06% 8
East of England -15 21 £400 +6.66% 8
Yorkshire -2 17 £450 - 7
Wales 0 16 £450 - 1
Berkshire -11 15 £325 -8.45% 2
South Wales +10 14 £450 - 1
Wiltshire +5 14 £475 +21.79% 3
Cardiff - 14 £450 -
City of London -23 12 £400 -9.85% 4
North East -34 12 £406 -20.73% 1
Buckinghamshire -1 11 £444 +8.23%
Surrey +24 10 £458 -1.98% 5
West Yorkshire +5 10 £388 -13.88% 3
Cheshire -7 10 £488 +39.28%
Tyne and Wear -35 10 £400 -15.78%
Bristol +7 9 £265 -24.28% 1
Warrington -11 8 £500 +22.69%
Newcastle upon Tyne -38 8 £400 -33.33%
Warwickshire +1 7 £350 - 1
Hertfordshire +1 7 £400 -17.94% 2
Milton Keynes -2 7 £438 +6.70%
Corsham -5 7 £475 +2.42%
Croydon -12 7 £375 -11.76%

Service Manager Skill Set
Top 30 Related IT Skills

For the 6 months to 9 December 2016, Service Manager contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring Service Manager in the job title.

1 483 (60.00%) ITIL
2 375 (46.58%) Service Delivery
3 302 (37.52%) Service Management
4 140 (17.39%) Finance
5 129 (16.02%) SLA
6 127 (15.78%) Project Management
7 122 (15.16%) Service Design
8 120 (14.91%) Stakeholder Management
9 118 (14.66%) Security Cleared
10 104 (12.92%) ITIL V3
11 99 (12.30%) ITIL Certification
12 91 (11.30%) SC Cleared
13 88 (10.93%) Agile Software Development
14 84 (10.43%) PRINCE2
15 66 (8.20%) ITSM
16 65 (8.07%) Change Management
17 60 (7.45%) Problem Management
18 57 (7.08%) Analytical Skills
19 56 (6.96%) Microsoft
20 50 (6.21%) Continuous Improvement
20 50 (6.21%) Data Centre
21 46 (5.71%) Configuration Management
22 45 (5.59%) Incident Management
23 44 (5.47%) Supplier Management
23 44 (5.47%) Transition Management
24 43 (5.34%) Release Management
25 38 (4.72%) Windows
26 37 (4.60%) Risk Management
26 37 (4.60%) Telecoms
27 36 (4.47%) MS Office

Service Manager Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 36 (4.47%) SharePoint
2 8 (0.99%) MS Exchange
2 8 (0.99%) Skype for Business
3 4 (0.50%) SAS
4 2 (0.25%) CMS
4 2 (0.25%) IIS
5 1 (0.12%) Drupal
5 1 (0.12%) SharePoint 2010
5 1 (0.12%) SharePoint 2013
5 1 (0.12%) SharePoint Server
Applications
1 36 (4.47%) MS Office
2 31 (3.85%) MS Excel
3 25 (3.11%) MS PowerPoint
4 11 (1.37%) MS Visio
5 7 (0.87%) MS Project
6 2 (0.25%) Spreadsheet
Business Applications
1 7 (0.87%) Remedy ITSM
2 3 (0.37%) Dynamics CRM
2 3 (0.37%) SAP Oil and Gas
3 2 (0.25%) Unit4 Business World
4 1 (0.12%) Bloomberg TOMS
4 1 (0.12%) SAP ERP
Cloud Services
1 20 (2.48%) Office 365
2 9 (1.12%) Cloud Computing
3 7 (0.87%) IaaS
4 6 (0.75%) PaaS
5 4 (0.50%) Microsoft Azure
6 3 (0.37%) IBM PureFlex
7 2 (0.25%) SaaS
7 2 (0.25%) Yammer
8 1 (0.12%) Mimecast
Communications & Networking
1 12 (1.49%) Internet
1 12 (1.49%) WAN
2 8 (0.99%) LAN
3 7 (0.87%) Firewall
3 7 (0.87%) Network Security
3 7 (0.87%) SAN
4 6 (0.75%) DNS
4 6 (0.75%) TCP/IP
5 5 (0.62%) Broadband
5 5 (0.62%) DHCP
6 4 (0.50%) MPLS
6 4 (0.50%) Wi-Fi
7 3 (0.37%) Cisco Nexus
8 2 (0.25%) Cisco IPT
8 2 (0.25%) IP Telephony
8 2 (0.25%) Skype
8 2 (0.25%) VoIP
8 2 (0.25%) VPN
9 1 (0.12%) PBX
9 1 (0.12%) PSTN
Database & Business Intelligence
1 12 (1.49%) Relational Database
2 9 (1.12%) Data Warehouse
3 6 (0.75%) SQL Server
4 4 (0.50%) Hadoop
5 3 (0.37%) MongoDB
5 3 (0.37%) MySQL
6 2 (0.25%) SQL Server 2008
7 1 (0.12%) Big Data
7 1 (0.12%) BusinessObjects
7 1 (0.12%) Data Mining
7 1 (0.12%) GIS
7 1 (0.12%) NonStop SQL
7 1 (0.12%) Oracle Database
7 1 (0.12%) Qlik Sense
7 1 (0.12%) SAP Data Services
Development Applications
1 8 (0.99%) JIRA
2 1 (0.12%) CA Gen
2 1 (0.12%) Rational DOORS
2 1 (0.12%) Team Foundation Server
General
1 140 (17.39%) Finance
2 37 (4.60%) Telecoms
3 20 (2.48%) Banking
4 16 (1.99%) Retail
5 15 (1.86%) Billing
5 15 (1.86%) Legal
6 12 (1.49%) Law
7 10 (1.24%) Publishing
8 9 (1.12%) Manufacturing
9 8 (0.99%) Advertising
9 8 (0.99%) French Language
9 8 (0.99%) Marketing
10 4 (0.50%) Electronics
10 4 (0.50%) Local Government
10 4 (0.50%) Military
10 4 (0.50%) Spanish Language
11 3 (0.37%) Back Office
11 3 (0.37%) Financial Institution
11 3 (0.37%) Italian Language
11 3 (0.37%) Portuguese Language
Libraries, Frameworks & Software Standards
1 9 (1.12%) Web Services
2 5 (0.62%) HTML
3 4 (0.50%) CSS
4 3 (0.37%) .NET
5 2 (0.25%) Middleware
5 2 (0.25%) XML
6 1 (0.12%) .NET Framework
6 1 (0.12%) Ajax
6 1 (0.12%) FIX Protocol
6 1 (0.12%) JMS
6 1 (0.12%) JSON
6 1 (0.12%) Oracle Fusion
6 1 (0.12%) SOAP
6 1 (0.12%) Spring
Miscellaneous
1 57 (7.08%) Analytical Skills
2 50 (6.21%) Data Centre
3 31 (3.85%) Virtual Team
4 22 (2.73%) Management Information System
5 15 (1.86%) CMDB
6 11 (1.37%) Performance Metrics
7 10 (1.24%) User Experience
8 9 (1.12%) NHS
9 5 (0.62%) Digital TV
9 5 (0.62%) Statistics
9 5 (0.62%) Wiki
10 4 (0.50%) Data Protection Act
10 4 (0.50%) FMCG
10 4 (0.50%) Mainframe
10 4 (0.50%) Reinsurance
11 3 (0.37%) Computer Science
11 3 (0.37%) Driving Licence
11 3 (0.37%) Fat Client
11 3 (0.37%) Private Cloud
11 3 (0.37%) Security Operations Centre
Operating Systems
1 38 (4.72%) Windows
2 9 (1.12%) Unix
3 8 (0.99%) Linux
4 4 (0.50%) Windows 7
5 3 (0.37%) Android
5 3 (0.37%) Windows 10
5 3 (0.37%) Windows Server
6 2 (0.25%) Mac OS
6 2 (0.25%) Windows Server 2003
7 1 (0.12%) AIX
7 1 (0.12%) Apple iOS
7 1 (0.12%) Mac OS X
7 1 (0.12%) MVS
7 1 (0.12%) Red Hat Enterprise Linux
Processes & Methodologies
1 483 (60.00%) ITIL
2 375 (46.58%) Service Delivery
3 302 (37.52%) Service Management
4 127 (15.78%) Project Management
5 122 (15.16%) Service Design
6 120 (14.91%) Stakeholder Management
7 104 (12.92%) ITIL V3
8 88 (10.93%) Agile Software Development
9 84 (10.43%) PRINCE2
10 66 (8.20%) ITSM
11 65 (8.07%) Change Management
12 60 (7.45%) Problem Management
13 50 (6.21%) Continuous Improvement
14 46 (5.71%) Configuration Management
15 45 (5.59%) Incident Management
16 44 (5.47%) Supplier Management
16 44 (5.47%) Transition Management
17 43 (5.34%) Release Management
18 37 (4.60%) Risk Management
19 34 (4.22%) Process Improvement
Programming Languages
1 13 (1.61%) C
2 11 (1.37%) SQL
3 4 (0.50%) JavaScript
4 2 (0.25%) Java
5 1 (0.12%) C#
5 1 (0.12%) PHP
5 1 (0.12%) PowerShell
5 1 (0.12%) Python
5 1 (0.12%) VB
5 1 (0.12%) VB6
5 1 (0.12%) VBScript
Qualifications
1 118 (14.66%) Security Cleared
2 99 (12.30%) ITIL Certification
3 91 (11.30%) SC Cleared
4 35 (4.35%) Degree
5 21 (2.61%) ISEB
6 14 (1.74%) DV Cleared
7 13 (1.61%) PRINCE2 Certification
8 10 (1.24%) BPSS Clearance
9 9 (1.12%) CISSP
10 8 (0.99%) PMP
11 7 (0.87%) ITIL Foundation Certificate
11 7 (0.87%) PRINCE2 Practitioner
12 6 (0.75%) Microsoft Certification
13 4 (0.50%) BC Cleared
13 4 (0.50%) CCNA
13 4 (0.50%) Cisco Certification
13 4 (0.50%) MCSE
14 3 (0.37%) ISSAP
14 3 (0.37%) MCSA
14 3 (0.37%) PMI Certification
Quality Assurance & Compliance
1 129 (16.02%) SLA
2 14 (1.74%) Disclosure Scotland
3 11 (1.37%) QA
4 6 (0.75%) ISO/IEC 27001
5 5 (0.62%) ISO 9001
5 5 (0.62%) Solvency II
6 3 (0.37%) COBIT
7 2 (0.25%) GxP
8 1 (0.12%) PCI DSS
8 1 (0.12%) PMBOK
System Software
1 23 (2.86%) Active Directory
2 9 (1.12%) VMware Infrastructure
3 1 (0.12%) Hyper-V
3 1 (0.12%) Shibboleth
3 1 (0.12%) Virtual Servers
3 1 (0.12%) VMware ESX
3 1 (0.12%) XenDesktop
Systems Management
1 6 (0.75%) SCCM
2 3 (0.37%) OpenView Configuration Management
2 3 (0.37%) SCOM
2 3 (0.37%) SCSM
3 2 (0.25%) Opscode Chef
3 2 (0.25%) Puppet
4 1 (0.12%) AirWatch
4 1 (0.12%) Ansible
4 1 (0.12%) CA Spectrum
4 1 (0.12%) Legato
4 1 (0.12%) Microsoft Clustering
4 1 (0.12%) Norton AntiVirus
4 1 (0.12%) ServiceCenter
4 1 (0.12%) WSUS
Vendors
1 56 (6.96%) Microsoft
2 25 (3.11%) Cisco
3 21 (2.61%) ServiceNow
4 20 (2.48%) SAP
4 20 (2.48%) VMware
5 16 (1.99%) Citrix
5 16 (1.99%) Remedy
6 14 (1.74%) IBM
7 13 (1.61%) HP
8 8 (0.99%) BMC
8 8 (0.99%) Oracle
9 6 (0.75%) CA
10 4 (0.50%) Apple
10 4 (0.50%) CheckPoint
11 3 (0.37%) EMC
11 3 (0.37%) Fujitsu
11 3 (0.37%) Nortel
11 3 (0.37%) Sybase
12 2 (0.25%) ArcSight
12 2 (0.25%) Workday
Manchester, Lancashire
Proactive Appointments
Rate: £400 per day
Posted: 2 days ago
South Yorkshire
Spring Technology
Rate: £250.00 - £300.00 per day
Posted: 2 days ago
London
Hydrogen Group
Posted: 3 days ago
Hampshire
Colston Consulting
Rate: £300 - £400 per day
Posted: 4 days ago
West London
Careerwise UK Limited
Rate: £500 - £550 per day
Posted: Yesterday
Sheffield
People Source Consulting
Rate: £500 - £600 per day
Posted: 3 days ago
London
TEKsystems
Rate: £450 - £500 per annum
Posted: 3 days ago
Gloucestershire
People Source Consulting
Rate: £550 - £600 per day
Posted: 17 days ago
London
Graham Matthews
Rate: From £250 to £350 per day
Posted: 2 days ago
Middlesex
Gibbs S3
Rate: £400 - £475 per day
Posted: 21 days ago