The statistics below represent IT contracts advertised across the UK that had Service Manager featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 29 May 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
29 May 2016
Same period 2015 Same period 2014
Services Manager
Rank 283 264 281
Rank change year-on-year
-19 +17
Contract jobs requiring a Service Manager 451 468 403
As % of all contract IT jobs located in the UK 0.84% 0.84% 0.75%
As % of the Job Titles category 0.89% 0.88% 0.80%
Number of daily rates quoted 300 289 225
Median daily rate £425 £416 £393
Median daily rate % change year-on-year
+2.16% +5.98%
90% offered a daily rate of more than £321 £300 £283
10% offered a daily rate of more than £550 £550 £525
UK excluding London median daily rate £418 £403 £380
% change year-on-year
+3.72% +5.92%
Number of hourly rates quoted 10 0 11
Median hourly rate £27.60 - £25.00
90% offered a hourly rate of more than £13.70 - £17.30
10% offered a hourly rate of more than £34.00 - £52.50
UK excluding London median hourly rate £20.50 - £20.19

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
50873 53029 50613
As % of all contract IT jobs located in the UK 94.74% 94.70% 94.51%
Number of daily rates quoted 33243 32777 31313
Median daily rate £425 £400 £394
Median daily rate % change year-on-year
+6.25% +1.45%
90% offered a daily rate of more than £260 £250 £225
10% offered a daily rate of more than £600 £575 £550
UK excluding London median daily rate £400 £375 £350
% change year-on-year
+6.66% +7.14%
Number of hourly rates quoted 1472 2111 2126
Median hourly rate £18.00 £16.87 £17.00
Median hourly rate % change year-on-year
+6.72% -0.79%
90% offered a hourly rate of more than £11.00 £11.00 £10.50
10% offered a hourly rate of more than £44.00 £40.60 £39.50
UK excluding London median hourly rate £17.50 £16.16 £16.50
% change year-on-year
+8.29% -2.06%

Service Manager
Jobs Demand Trend

The demand trend of IT contracts that featured Service Manager in the job title.

Service Manager Jobs Demand Trend in the UK

Service Manager
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Manager within the UK.

Service Manager Daily Rate Trend in the UK

Service Manager
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Manager within the UK over the 3 months to 29 May 2016.

Service Manager Daily Rate Histogram in the UK

Service Manager
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Manager within the UK.

Service Manager Hourly Rate Trend in the UK

Service Manager
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Manager within the UK over the 3 months to 29 May 2016.

Service Manager Hourly Rate Histogram in the UK

Service Manager
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Manager within the UK over the 3 months to 29 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -7 418 £423 +0.59% 108
London +11 158 £425 -5.55% 31
South East -6 95 £406 +1.37% 19
North West +9 50 £450 +33.33% 11
West Midlands -8 38 £375 -6.25% 10
Berkshire -3 29 £398 -3.04% 4
South West -8 24 £425 +1.19% 11
Scotland -7 21 £425 +18.88% 10
Oxfordshire +20 20 £405 -4.70% 1
Yorkshire +11 20 £435 +2.35% 13
Manchester -4 20 £338 +16.37% 8
Cheshire +3 19 £500 +17.64% 1
Warrington +2 18 £500 -
East of England -8 17 £400 -3.03% 11
Hampshire -13 17 £413 +14.26% 5
Buckinghamshire +6 15 £401 -11.00% 4
City of London +16 14 £404 -14.94% 4
Milton Keynes +12 14 £403 +0.75% 2
West Yorkshire +4 14 £429 +0.88% 13
Oxford +11 13 £405 -4.14% 1
East Midlands -1 13 £381 -8.35% 1
Edinburgh 0 12 £425 +13.33% 8
Croydon - 12 £375 -
Leeds +12 11 £411 -0.30% 9
Birmingham -11 11 £400 -1.53% 3
Bristol +5 9 £575 +39.39% 2
Nottingham +3 8 £369 -53.90%
Nottinghamshire +3 8 £369 -53.90%
Bromley -5 8 £550 +37.50%
South Yorkshire +1 7 £438 -

Service Manager Skill Set
Top 30 Related IT Skills

For the 6 months to 29 May 2016, Service Manager contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring Service Manager in the job title.

1 602 (65.58%) ITIL
2 366 (39.87%) Service Delivery
3 325 (35.40%) Service Management
4 192 (20.92%) Finance
5 161 (17.54%) Security Cleared
6 153 (16.67%) ITIL Certification
7 151 (16.45%) Stakeholder Management
8 143 (15.58%) SLA
9 125 (13.62%) Project Management
10 124 (13.51%) SC Cleared
11 117 (12.75%) ITIL V3
12 101 (11.00%) ITSM
13 98 (10.68%) Problem Management
14 96 (10.46%) Service Design
15 95 (10.35%) PRINCE2
16 92 (10.02%) Change Management
17 87 (9.48%) Incident Management
18 64 (6.97%) Agile Software Development
19 63 (6.86%) Risk Management
20 61 (6.64%) Analytical Skills
21 60 (6.54%) Continuous Improvement
22 58 (6.32%) Data Centre
23 56 (6.10%) Telecoms
24 54 (5.88%) Windows
25 50 (5.45%) Supplier Management
26 48 (5.23%) Microsoft
27 40 (4.36%) Release Management
28 38 (4.14%) Business Continuity
29 37 (4.03%) Degree
30 35 (3.81%) MS Office

Service Manager Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 13 (1.42%) Confluence
2 10 (1.09%) Apache
3 9 (0.98%) Skype for Business
4 8 (0.87%) SharePoint
5 6 (0.65%) MS Exchange
6 4 (0.44%) Tomcat
7 3 (0.33%) IIS
8 2 (0.22%) CMS
8 2 (0.22%) IBM Notes
8 2 (0.22%) WebLogic
8 2 (0.22%) WebSphere
9 1 (0.11%) BizTalk Server
9 1 (0.11%) Documentum
9 1 (0.11%) JBoss
Applications
1 35 (3.81%) MS Office
2 32 (3.49%) MS Excel
3 7 (0.76%) MS Visio
4 5 (0.54%) MS PowerPoint
4 5 (0.54%) MS Project
5 3 (0.33%) S-PLUS
6 1 (0.11%) ProjectWise
Business Applications
1 7 (0.76%) SAP Oil and Gas
2 5 (0.54%) Remedy ITSM
3 2 (0.22%) Dynamics AX
3 2 (0.22%) Oracle Applications
3 2 (0.22%) Oracle Retail
4 1 (0.11%) Dynamics CRM
4 1 (0.11%) Infor LN
Cloud Services
1 16 (1.74%) Office 365
2 3 (0.33%) Amazon AWS
2 3 (0.33%) Cloud Computing
3 2 (0.22%) Google Apps
3 2 (0.22%) Microsoft Azure
4 1 (0.11%) HP Helion
4 1 (0.11%) OpenShift
4 1 (0.11%) PaaS
4 1 (0.11%) SaaS
Communications & Networking
1 22 (2.40%) LAN
2 13 (1.42%) WAN
3 11 (1.20%) Firewall
4 9 (0.98%) DHCP
5 8 (0.87%) 3G
5 8 (0.87%) 4G
5 8 (0.87%) DNS
6 7 (0.76%) SAN
7 6 (0.65%) GSM
7 6 (0.65%) Intranet
8 5 (0.54%) Internet
8 5 (0.54%) TCP/IP
9 4 (0.44%) 2G
9 4 (0.44%) MPLS
9 4 (0.44%) Network Security
9 4 (0.44%) Unified Communications
9 4 (0.44%) VPN
10 3 (0.33%) NAS
10 3 (0.33%) Radio Access Network
10 3 (0.33%) Wi-Fi
Database & Business Intelligence
1 13 (1.42%) SQL Server
2 6 (0.65%) Data Warehouse
3 3 (0.33%) GIS
3 3 (0.33%) MS Access
4 2 (0.22%) Oracle Database
5 1 (0.11%) Big Data
5 1 (0.11%) Data Mining
5 1 (0.11%) Informix
5 1 (0.11%) MySQL
5 1 (0.11%) Oracle Reports
5 1 (0.11%) QlikView
5 1 (0.11%) SAP BW
Development Applications
1 7 (0.76%) JIRA
2 5 (0.54%) Jenkins
3 4 (0.44%) Eclipse
4 1 (0.11%) Git (software)
4 1 (0.11%) Sonatype Nexus
4 1 (0.11%) Visual Studio
General
1 192 (20.92%) Finance
2 56 (6.10%) Telecoms
3 27 (2.94%) Retail
4 25 (2.72%) Banking
5 15 (1.63%) Back Office
5 15 (1.63%) Legal
6 12 (1.31%) Manufacturing
6 12 (1.31%) Marketing
7 11 (1.20%) Law
8 10 (1.09%) Publishing
9 7 (0.76%) Billing
9 7 (0.76%) Electronics
9 7 (0.76%) Financial Institution
10 4 (0.44%) Local Government
10 4 (0.44%) Pharmaceutical
11 3 (0.33%) Advertising
11 3 (0.33%) French Language
11 3 (0.33%) Retail Banking
11 3 (0.33%) Spanish Language
12 2 (0.22%) Military
Libraries, Frameworks & Software Standards
1 5 (0.54%) Middleware
2 3 (0.33%) EDI
2 3 (0.33%) Web Services
3 2 (0.22%) .NET
3 2 (0.22%) Oracle Fusion
4 1 (0.11%) CGI
4 1 (0.11%) CSS
4 1 (0.11%) HTML
4 1 (0.11%) J2EE
4 1 (0.11%) JSON
4 1 (0.11%) Loki
4 1 (0.11%) WSDL
4 1 (0.11%) XML
Miscellaneous
1 61 (6.64%) Analytical Skills
2 58 (6.32%) Data Centre
3 32 (3.49%) Management Information System
4 16 (1.74%) User Experience
5 13 (1.42%) NHS
6 12 (1.31%) Statistics
7 10 (1.09%) FMCG
7 10 (1.09%) Performance Metrics
8 7 (0.76%) CMDB
9 4 (0.44%) Data Protection Act
9 4 (0.44%) Mainframe
9 4 (0.44%) Smartphone
9 4 (0.44%) Social Media
10 3 (0.33%) Blackberry
10 3 (0.33%) BYOD
10 3 (0.33%) Hybrid Cloud
10 3 (0.33%) Life Science
10 3 (0.33%) PMI
10 3 (0.33%) Video Conferencing
10 3 (0.33%) Visualisation
Operating Systems
1 54 (5.88%) Windows
2 27 (2.94%) Windows 7
3 19 (2.07%) Linux
4 11 (1.20%) Red Hat Enterprise Linux
5 10 (1.09%) Windows XP
6 7 (0.76%) Unix
7 6 (0.65%) Windows Server 2012
8 5 (0.54%) CentOS
9 4 (0.44%) Windows 8
10 3 (0.33%) Android
10 3 (0.33%) Solaris
10 3 (0.33%) Windows Server
10 3 (0.33%) Windows Server 2003
11 2 (0.22%) Windows Server 2008
Processes & Methodologies
1 602 (65.58%) ITIL
2 366 (39.87%) Service Delivery
3 325 (35.40%) Service Management
4 151 (16.45%) Stakeholder Management
5 125 (13.62%) Project Management
6 117 (12.75%) ITIL V3
7 101 (11.00%) ITSM
8 98 (10.68%) Problem Management
9 96 (10.46%) Service Design
10 95 (10.35%) PRINCE2
11 92 (10.02%) Change Management
12 87 (9.48%) Incident Management
13 64 (6.97%) Agile Software Development
14 63 (6.86%) Risk Management
15 60 (6.54%) Continuous Improvement
16 50 (5.45%) Supplier Management
17 40 (4.36%) Release Management
18 38 (4.14%) Business Continuity
19 32 (3.49%) Configuration Management
20 30 (3.27%) Transition Management
Programming Languages
1 13 (1.42%) SQL
2 4 (0.44%) Perl
2 4 (0.44%) Ruby
2 4 (0.44%) VB
3 3 (0.33%) C
3 3 (0.33%) JavaScript
4 2 (0.22%) COBOL
4 2 (0.22%) Java
4 2 (0.22%) PowerShell
5 1 (0.11%) Bash Shell
5 1 (0.11%) C#
5 1 (0.11%) C++
5 1 (0.11%) Python
5 1 (0.11%) VBScript
Qualifications
1 161 (17.54%) Security Cleared
2 153 (16.67%) ITIL Certification
3 124 (13.51%) SC Cleared
4 37 (4.03%) Degree
5 25 (2.72%) DV Cleared
6 21 (2.29%) ITIL Foundation Certificate
7 15 (1.63%) PRINCE2 Certification
8 14 (1.53%) BPSS Clearance
9 12 (1.31%) Microsoft Certification
10 9 (0.98%) MCP
10 9 (0.98%) PRINCE2 Practitioner
11 8 (0.87%) MCSE
12 5 (0.54%) MCDST
13 4 (0.44%) CTC Cleared
13 4 (0.44%) ISEB
13 4 (0.44%) ISTQB
14 3 (0.33%) CCNA
14 3 (0.33%) Cisco Certification
14 3 (0.33%) MCTS
14 3 (0.33%) PMI Certification
Quality Assurance & Compliance
1 143 (15.58%) SLA
2 17 (1.85%) Disclosure Scotland
3 13 (1.42%) QA
4 8 (0.87%) ISO/IEC 27001
5 6 (0.65%) ISO 9001
6 5 (0.54%) RMADS
7 3 (0.33%) COBIT
8 2 (0.22%) Sarbanes-Oxley
9 1 (0.11%) BS25999
9 1 (0.11%) BS7799
9 1 (0.11%) Data Quality
9 1 (0.11%) ISO 9000
9 1 (0.11%) ISO 9002
9 1 (0.11%) ISO/IEC 20000
System Software
1 25 (2.72%) Active Directory
2 6 (0.65%) VMware Infrastructure
3 3 (0.33%) Terminal Server
4 1 (0.11%) Hyper-V
4 1 (0.11%) VMware ESX
Systems Management
1 10 (1.09%) Cisco IPCC
1 10 (1.09%) Puppet
2 7 (0.76%) SCCM
3 5 (0.54%) SCOM
3 5 (0.54%) ZABBIX
4 4 (0.44%) Ansible
4 4 (0.44%) Opscode Chef
5 3 (0.33%) SmoothWall
5 3 (0.33%) WSUS
6 1 (0.11%) CA Wily
6 1 (0.11%) Graphite
6 1 (0.11%) HP UCMDB
6 1 (0.11%) OpenView
6 1 (0.11%) OpenView Configuration Management
6 1 (0.11%) Opsview
6 1 (0.11%) SAP Afaria
6 1 (0.11%) ServiceCenter
Vendors
1 48 (5.23%) Microsoft
2 35 (3.81%) ServiceNow
3 33 (3.59%) SAP
4 19 (2.07%) Oracle
5 14 (1.53%) Citrix
5 14 (1.53%) Red Hat
6 13 (1.42%) Remedy
7 12 (1.31%) VMware
8 11 (1.20%) Genesys
9 9 (0.98%) HP
10 7 (0.76%) Cisco
11 6 (0.65%) BMC
11 6 (0.65%) CheckPoint
11 6 (0.65%) Verint
12 5 (0.54%) EMC
12 5 (0.54%) IBM
13 4 (0.44%) BT
13 4 (0.44%) Pega
13 4 (0.44%) Wyse
14 3 (0.33%) Google
Edinburgh, Midlothian
Lorien Resourcing
Posted: 2 days ago
Manchester, Lancashire
Westbourne Partners
Posted: 3 days ago
South East
Lorien Resourcing
Posted: 4 days ago
Edinburgh, Midlothian
Lorien Resourcing
Posted: 6 days ago
Brentford, Middlesex
PMC retail
Rate: Excellent Day Rate - 6 month Service Delivery Manager Retail Contract
Posted: 6 days ago
London
Lorien Resourcing
Posted: 4 days ago
London
Blue Fire Professional Services
Rate: Up to £300 per day
Posted: 4 days ago
Hook, Hampshire
HAYS INFORMATION TECHNOLOGY
Rate: £350.00 - £372.00 per day
Posted: 4 days ago
Hampshire
Premier IT
Posted: 5 days ago
Bradford, West Yorkshire
Morrisons
Posted: 9 days ago
Essex
CPS Group Limited
Rate: £45000 - £50000 per annum + PERKS
Posted: 13 days ago
High Wycombe
Hays Specialist Recruitment
Rate: £240.00 - £260.00 per day + Dep on Experience
Posted: 25 days ago
Basingstoke, Hampshire
Austin Fraser
Rate: £450 - £575 per day
Posted: 6 days ago
Portsmouth, Hampshire
Connectus
Rate: £30 per hour
Posted: 5 days ago
London
Venturi
Rate: £0.00 per annum
Posted: 20 days ago
Bedfordshire
Computer Futures
Rate: £380 - £400 per day
Posted: 14 days ago
Bedfordshire
Computer Futures
Rate: £300 - £350 per day
Posted: 19 days ago
London
Real Staffing
Rate: competitive
Posted: 27 days ago