The statistics below represent IT contracts advertised across the UK that had Service Manager featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 28 June 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
28 Jun 2016
Same period 2015 Same period 2014
Services Manager
Rank 286 272 267
Rank change year-on-year
-14 -5
Contract jobs requiring a Service Manager 432 444 422
As % of all contract IT jobs located in the UK 0.80% 0.81% 0.80%
As % of the Job Titles category 0.85% 0.85% 0.84%
Number of daily rates quoted 293 284 228
Median daily rate £420 £413 £388
Median daily rate % change year-on-year
+1.81% +6.45%
90% offered a daily rate of more than £325 £300 £285
10% offered a daily rate of more than £550 £550 £540
UK excluding London median daily rate £413 £400 £375
% change year-on-year
+3.12% +6.66%
Number of hourly rates quoted 9 3 14
Median hourly rate £29.50 £30.52 £28.17
Median hourly rate % change year-on-year
-3.34% +8.36%
90% offered a hourly rate of more than £24.55 £30.52 £21.63
10% offered a hourly rate of more than £36.80 £66.73 £51.75
UK excluding London median hourly rate £34.00 £30.52 £26.83
% change year-on-year
+11.40% +13.75%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
51013 52259 50243
As % of all contract IT jobs located in the UK 94.73% 94.79% 94.77%
Number of daily rates quoted 33240 32883 30807
Median daily rate £425 £400 £396
Median daily rate % change year-on-year
+6.25% +1.01%
90% offered a daily rate of more than £260 £245 £225
10% offered a daily rate of more than £600 £563 £550
UK excluding London median daily rate £400 £370 £350
% change year-on-year
+8.10% +5.71%
Number of hourly rates quoted 1530 1985 2033
Median hourly rate £17.50 £16.50 £16.50
Median hourly rate % change year-on-year
+6.06% -
90% offered a hourly rate of more than £11.00 £11.00 £10.50
10% offered a hourly rate of more than £44.00 £40.00 £38.50
UK excluding London median hourly rate £17.50 £16.14 £16.50
% change year-on-year
+8.42% -2.18%

Service Manager
Jobs Demand Trend

The demand trend of IT contracts that featured Service Manager in the job title.

Service Manager Jobs Demand Trend in the UK

Service Manager
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Manager within the UK.

Service Manager Daily Rate Trend in the UK

Service Manager
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Manager within the UK over the 3 months to 28 June 2016.

Service Manager Daily Rate Histogram in the UK

Service Manager
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Manager within the UK.

Service Manager Hourly Rate Trend in the UK

Service Manager
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Manager within the UK over the 3 months to 28 June 2016.

Service Manager Hourly Rate Histogram in the UK

Service Manager
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Manager within the UK over the 3 months to 28 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -16 402 £420 +1.81% 82
London +4 171 £425 -2.85% 31
South East +2 96 £406 +1.38% 11
North West -9 38 £475 +49.60% 3
West Midlands -20 37 £344 -14.06% 9
Berkshire -6 27 £400 - 3
Hampshire +14 26 £444 +11.63% 2
Scotland -6 21 £425 +13.33% 5
South West -11 19 £438 +4.16% 4
Buckinghamshire +11 17 £403 +0.75%
Milton Keynes +15 16 £406 +1.38%
Cheshire +14 16 £500 +33.33%
East Midlands -11 15 £388 -5.60% 7
Warrington - 15 £500 -
Yorkshire -1 14 £430 +1.17% 9
Edinburgh -7 14 £425 +13.33% 4
City of London +4 13 £400 -15.34% 5
Leeds +2 11 £411 +26.53% 3
West Yorkshire -9 11 £411 -1.79% 7
Nottinghamshire +1 10 £375 -38.32% 3
Nottingham +1 10 £375 -38.32% 2
Bromley - 10 £550 -
Oxfordshire +7 9 £400 -11.11%
Reading +1 9 £420 -1.17%
Birmingham -9 9 £400 -6.70% 5
East of England -11 9 £325 -21.21% 5
Lancashire -3 7 £418 +39.16% 1
Manchester -27 7 £475 +63.79% 1
Shropshire -27 7 - - 1
Telford -28 7 - - 1

Service Manager Skill Set
Top 30 Related IT Skills

For the 6 months to 28 June 2016, Service Manager contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring Service Manager in the job title.

1 601 (66.85%) ITIL
2 370 (41.16%) Service Delivery
3 353 (39.27%) Service Management
4 199 (22.14%) Finance
5 148 (16.46%) SLA
5 148 (16.46%) ITIL Certification
6 146 (16.24%) Stakeholder Management
7 141 (15.68%) Security Cleared
8 127 (14.13%) Project Management
9 117 (13.01%) ITIL V3
10 109 (12.12%) SC Cleared
11 104 (11.57%) ITSM
12 102 (11.35%) Service Design
13 93 (10.34%) PRINCE2
14 91 (10.12%) Problem Management
15 89 (9.90%) Change Management
16 79 (8.79%) Incident Management
17 76 (8.45%) Agile Software Development
18 64 (7.12%) Risk Management
18 64 (7.12%) Supplier Management
19 61 (6.79%) Analytical Skills
20 54 (6.01%) Continuous Improvement
21 52 (5.78%) Telecoms
22 47 (5.23%) Data Centre
23 46 (5.12%) Windows
24 45 (5.01%) Microsoft
25 42 (4.67%) Degree
26 40 (4.45%) Release Management
27 35 (3.89%) Business Continuity
28 34 (3.78%) SAP

Service Manager Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (1.56%) SharePoint
2 13 (1.45%) Confluence
3 11 (1.22%) Skype for Business
4 10 (1.11%) Apache
5 6 (0.67%) MS Exchange
6 4 (0.44%) Tomcat
7 3 (0.33%) IIS
8 2 (0.22%) CMS
8 2 (0.22%) IBM Notes
8 2 (0.22%) WebLogic
8 2 (0.22%) WebSphere
9 1 (0.11%) BizTalk Server
9 1 (0.11%) Documentum
9 1 (0.11%) Drupal
9 1 (0.11%) JBoss
9 1 (0.11%) SharePoint 2010
9 1 (0.11%) SharePoint 2013
Applications
1 32 (3.56%) MS Excel
1 32 (3.56%) MS Office
2 11 (1.22%) MS PowerPoint
3 8 (0.89%) MS Visio
4 7 (0.78%) MS Project
5 3 (0.33%) S-PLUS
Business Applications
1 7 (0.78%) SAP Oil and Gas
2 5 (0.56%) Remedy ITSM
3 2 (0.22%) Oracle Applications
3 2 (0.22%) Oracle Retail
4 1 (0.11%) Dynamics AX
4 1 (0.11%) Dynamics CRM
4 1 (0.11%) Infor LN
Cloud Services
1 16 (1.78%) Office 365
2 5 (0.56%) Cloud Computing
3 3 (0.33%) Amazon AWS
4 2 (0.22%) Google Apps
4 2 (0.22%) Microsoft Azure
4 2 (0.22%) SaaS
5 1 (0.11%) OpenShift
5 1 (0.11%) PaaS
5 1 (0.11%) Yammer
Communications & Networking
1 21 (2.34%) LAN
2 12 (1.33%) Firewall
2 12 (1.33%) WAN
3 10 (1.11%) Internet
4 9 (1.00%) DHCP
5 8 (0.89%) SAN
6 7 (0.78%) DNS
7 6 (0.67%) Intranet
7 6 (0.67%) Network Security
8 5 (0.56%) 3G
8 5 (0.56%) 4G
8 5 (0.56%) Broadband
8 5 (0.56%) IP Telephony
8 5 (0.56%) TCP/IP
9 4 (0.44%) MPLS
9 4 (0.44%) Unified Communications
9 4 (0.44%) Wi-Fi
10 3 (0.33%) Extranet
10 3 (0.33%) NAS
10 3 (0.33%) Radio Access Network
Database & Business Intelligence
1 14 (1.56%) SQL Server
2 7 (0.78%) Data Warehouse
3 3 (0.33%) GIS
3 3 (0.33%) MS Access
4 2 (0.22%) Oracle Database
5 1 (0.11%) Big Data
5 1 (0.11%) Data Mining
5 1 (0.11%) Electronic Patient Records
5 1 (0.11%) Informix
5 1 (0.11%) MySQL
5 1 (0.11%) NonStop SQL
5 1 (0.11%) Oracle Reports
5 1 (0.11%) QlikView
5 1 (0.11%) SAP BW
Development Applications
1 10 (1.11%) JIRA
2 5 (0.56%) Jenkins
3 4 (0.44%) Eclipse
4 1 (0.11%) Git (software)
4 1 (0.11%) Visual Studio
General
1 199 (22.14%) Finance
2 52 (5.78%) Telecoms
3 30 (3.34%) Banking
4 26 (2.89%) Retail
5 17 (1.89%) Legal
6 15 (1.67%) Law
7 14 (1.56%) Marketing
8 12 (1.33%) Back Office
9 11 (1.22%) Manufacturing
9 11 (1.22%) Publishing
10 7 (0.78%) Electronics
10 7 (0.78%) Financial Institution
11 6 (0.67%) Billing
12 5 (0.56%) Advertising
12 5 (0.56%) French Language
12 5 (0.56%) Local Government
13 4 (0.44%) Spanish Language
14 3 (0.33%) Pharmaceutical
15 2 (0.22%) Military
15 2 (0.22%) Retail Banking
Libraries, Frameworks & Software Standards
1 9 (1.00%) Middleware
2 3 (0.33%) .NET
2 3 (0.33%) EDI
2 3 (0.33%) Web Services
3 2 (0.22%) Oracle Fusion
4 1 (0.11%) CSS
4 1 (0.11%) HTML
4 1 (0.11%) J2EE
4 1 (0.11%) Java RMI
4 1 (0.11%) JAX-RS
4 1 (0.11%) JSON
4 1 (0.11%) REST
4 1 (0.11%) WSDL
4 1 (0.11%) XML
Miscellaneous
1 61 (6.79%) Analytical Skills
2 47 (5.23%) Data Centre
3 23 (2.56%) Management Information System
4 19 (2.11%) Virtual Team
5 17 (1.89%) User Experience
6 14 (1.56%) Performance Metrics
7 13 (1.45%) FMCG
8 11 (1.22%) NHS
8 11 (1.22%) Statistics
9 5 (0.56%) CMDB
9 5 (0.56%) DTV
10 4 (0.44%) Mainframe
10 4 (0.44%) Smartphone
11 3 (0.33%) Data Protection Act
11 3 (0.33%) Hybrid Cloud
11 3 (0.33%) PMI
11 3 (0.33%) Reinsurance
11 3 (0.33%) Social Media
11 3 (0.33%) Video Conferencing
11 3 (0.33%) Visualisation
Operating Systems
1 46 (5.12%) Windows
2 20 (2.22%) Linux
3 15 (1.67%) Windows 7
4 11 (1.22%) Red Hat Enterprise Linux
5 10 (1.11%) Windows XP
6 7 (0.78%) Unix
7 6 (0.67%) Windows Server 2012
8 5 (0.56%) CentOS
9 4 (0.44%) Windows 8
10 3 (0.33%) Android
10 3 (0.33%) Solaris
10 3 (0.33%) Windows Server
10 3 (0.33%) Windows Server 2003
11 2 (0.22%) Windows Server 2008
12 1 (0.11%) Apple iOS
Processes & Methodologies
1 601 (66.85%) ITIL
2 370 (41.16%) Service Delivery
3 353 (39.27%) Service Management
4 146 (16.24%) Stakeholder Management
5 127 (14.13%) Project Management
6 117 (13.01%) ITIL V3
7 104 (11.57%) ITSM
8 102 (11.35%) Service Design
9 93 (10.34%) PRINCE2
10 91 (10.12%) Problem Management
11 89 (9.90%) Change Management
12 79 (8.79%) Incident Management
13 76 (8.45%) Agile Software Development
14 64 (7.12%) Risk Management
14 64 (7.12%) Supplier Management
15 54 (6.01%) Continuous Improvement
16 40 (4.45%) Release Management
17 35 (3.89%) Business Continuity
18 29 (3.23%) Transition Management
19 28 (3.11%) Configuration Management
Programming Languages
1 13 (1.45%) SQL
2 5 (0.56%) C
3 4 (0.44%) Perl
3 4 (0.44%) Ruby
3 4 (0.44%) VB
4 3 (0.33%) Java
4 3 (0.33%) JavaScript
5 2 (0.22%) C++
5 2 (0.22%) COBOL
6 1 (0.11%) Bash Shell
6 1 (0.11%) C#
6 1 (0.11%) PHP
6 1 (0.11%) PowerShell
6 1 (0.11%) Python
Qualifications
1 148 (16.46%) ITIL Certification
2 141 (15.68%) Security Cleared
3 109 (12.12%) SC Cleared
4 42 (4.67%) Degree
5 26 (2.89%) DV Cleared
6 22 (2.45%) ITIL Foundation Certificate
7 15 (1.67%) PRINCE2 Certification
8 13 (1.45%) BPSS Clearance
9 11 (1.22%) Microsoft Certification
10 8 (0.89%) ISEB
10 8 (0.89%) MCP
10 8 (0.89%) PRINCE2 Practitioner
11 7 (0.78%) MCSE
12 5 (0.56%) CCNA
12 5 (0.56%) Cisco Certification
13 4 (0.44%) BC Cleared
13 4 (0.44%) ISTQB
13 4 (0.44%) MCDST
13 4 (0.44%) PMI Certification
14 3 (0.33%) MCTS
Quality Assurance & Compliance
1 148 (16.46%) SLA
2 13 (1.45%) Disclosure Scotland
3 11 (1.22%) ISO/IEC 27001
3 11 (1.22%) QA
4 9 (1.00%) ISO 9001
5 3 (0.33%) COBIT
5 3 (0.33%) RMADS
6 2 (0.22%) Sarbanes-Oxley
7 1 (0.11%) BS25999
7 1 (0.11%) BS7799
7 1 (0.11%) Data Quality
7 1 (0.11%) ISO 9000
7 1 (0.11%) ISO 9002
System Software
1 22 (2.45%) Active Directory
2 6 (0.67%) VMware Infrastructure
3 3 (0.33%) Terminal Server
4 1 (0.11%) Hyper-V
Systems Management
1 10 (1.11%) Puppet
2 6 (0.67%) SCCM
3 5 (0.56%) ZABBIX
4 4 (0.44%) Ansible
4 4 (0.44%) Opscode Chef
4 4 (0.44%) SCOM
5 3 (0.33%) ServiceCenter
5 3 (0.33%) SmoothWall
6 2 (0.22%) WSUS
7 1 (0.11%) AirWatch
7 1 (0.11%) Graphite
7 1 (0.11%) HP UCMDB
7 1 (0.11%) OpenView
7 1 (0.11%) OpenView Configuration Management
7 1 (0.11%) Opsview
7 1 (0.11%) SCSM
Vendors
1 45 (5.01%) Microsoft
2 34 (3.78%) SAP
3 33 (3.67%) ServiceNow
4 19 (2.11%) Oracle
5 16 (1.78%) Remedy
6 14 (1.56%) Red Hat
7 12 (1.33%) Citrix
7 12 (1.33%) VMware
8 11 (1.22%) HP
9 10 (1.11%) Cisco
10 6 (0.67%) BMC
10 6 (0.67%) EMC
10 6 (0.67%) IBM
11 5 (0.56%) CheckPoint
12 4 (0.44%) LANDesk
12 4 (0.44%) Pega
12 4 (0.44%) Wyse
13 3 (0.33%) Dynatrace
13 3 (0.33%) Google
13 3 (0.33%) Twitter
Gatwick, West Sussex
Connectus
Rate: £400 - £450 per day
Posted: 18 hours ago
South East England
Vivid Resourcing
Posted: 5 days ago
London
Executive Resource Group
Rate: £400 - 500 per day
Posted: 2 hours ago
Edinburgh, Midlothian
Lorien Resourcing
Posted: 4 days ago
Birmingham
Interquest - IQ Tech
Rate: £500 - £550 per day
Posted: 7 days ago
Birmingham, West Midlands (County)
Gleeson Recruitment Group
Rate: £400 - 450 per day + .
Posted: 6 days ago
Nottingham, Nottinghamshire
Global Technology Solutions Ltd
Rate: £20 - £22 per hour
Posted: 4 days ago
Edinburgh, Midlothian
Lorien Resourcing
Posted: 6 days ago