The table below looks at the statistics for the Service Manager role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Manager in their job title over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
Services Manager
Rank 244 244 299
Rank change year-on-year
0 +55
Contract jobs requiring a Service Manager 520 448 315
As % of all contract IT jobs located in the UK 0.91% 0.82% 0.62%
As % of the Job Titles category 0.99% 0.89% 0.67%
Number of daily rates quoted 335 255 175
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£416 £400 £400
Average daily rate % change year-on-year
+4.00% -
90% offered a daily rate of more than £325 £300 £300
10% offered a daily rate of more than £576 £525 £550
UK excluding London average daily rate £408 £383 £350
% change year-on-year
+6.53% +9.28%
Number of hourly rates quoted 6 14 7
Average hourly rate £30.52 £28.17 £22.00
Average hourly rate % change year-on-year
+8.36% +28.02%
90% offered a hourly rate of more than £24.01 £25.00 £19.80
10% offered a hourly rate of more than £57.14 £49.50 £96.00
UK excluding London average hourly rate £30.52 £28.17 £22.00
% change year-on-year
+8.36% +28.02%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
52581 50525 47327
As % of all contract IT jobs located in the UK 92.47% 92.45% 92.61%
Number of daily rates quoted 33383 30630 27733
Average daily rate £400 £400 £400
90% offered a daily rate of more than £250 £225 £235
10% offered a daily rate of more than £575 £550 £575
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1941 1999 2141
Average hourly rate £17.00 £16.56 £17.50
Average hourly rate % change year-on-year
+2.65% -5.37%
90% offered a hourly rate of more than £11.00 £10.50 £11.00
10% offered a hourly rate of more than £42.50 £37.80 £40.00
UK excluding London average hourly rate £16.50 £16.50 £17.00
% change year-on-year
- -2.94%

Service Manager
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Service Manager in the job title within the UK as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in the UK

Service Manager
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Manager within the UK.

Service Manager Daily Rate Trend in the UK

Service Manager
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Manager within the UK over the 3 months to 31 July 2015.

Service Manager Daily Rate Histogram in the UK

Service Manager
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Manager within the UK.

Service Manager Hourly Rate Trend in the UK

Service Manager
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Manager within the UK over the 3 months to 31 July 2015.

Service Manager Hourly Rate Histogram in the UK

Service Manager
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Manager within the UK over the 3 months to 31 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +20 492 £416 +4.00% 159
London +58 192 £450 - 55
South East +14 110 £400 - 28
City of London +7 49 £473 +5.00% 17
North West -7 43 £418 +5.69% 14
South West -16 43 £450 +11.11% 16
Berkshire +18 31 £400 +3.22% 6
East Midlands +19 30 £411 +53.45% 5
East of England -11 30 £400 -11.11% 12
West Midlands 0 28 £400 +6.66% 16
Hampshire +4 23 £361 +3.51% 5
Buckinghamshire -2 20 £400 -11.11% 3
Surrey +5 18 £438 -12.50% 10
Wiltshire +12 17 £450 -8.62% 3
Yorkshire -38 17 £475 +26.66% 11
Manchester 0 16 £418 -9.72% 8
Milton Keynes -7 16 £401 -10.88% 2
West Yorkshire -35 15 £475 +25.00% 9
Leeds -32 14 £475 +25.82% 7
Cheshire -7 12 £458 +22.81% 2
Birmingham +2 11 £819 +118.33% 7
Essex -5 11 £413 +10.00%
Scotland -18 11 £375 - 4
Northamptonshire +1 10 £413 +91.86%
Oxfordshire -23 10 £450 +28.57%
Wales 0 9 £432 -4.11% 6
Nottinghamshire -3 9 £405 +15.71% 1
Nottingham -7 9 £405 +15.71% 1
Edinburgh -9 9 £384 -0.38% 2
Lancashire +13 8 £518 +53.33% 1

Service Manager
Top 30 Related IT Skills

For the 6 months to 31 July 2015, IT contractor jobs within the UK that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Manager in their job title.

1 641 (64.42%) ITIL
2 462 (46.43%) Service Delivery
3 425 (42.71%) Service Management
4 235 (23.62%) Finance
5 173 (17.39%) SLA
6 170 (17.09%) Project Management
7 149 (14.97%) ITIL Certification
8 135 (13.57%) Change Management
9 123 (12.36%) Stakeholder Management
10 120 (12.06%) Security Cleared
10 120 (12.06%) PRINCE2
11 115 (11.56%) ITSM
12 88 (8.84%) SC Cleared
13 79 (7.94%) Problem Management
14 78 (7.84%) Incident Management
15 68 (6.83%) Telecoms
15 68 (6.83%) Microsoft
16 59 (5.93%) Agile Software Development
16 59 (5.93%) Degree
17 57 (5.73%) Analytical Skills
18 52 (5.23%) SAP
19 51 (5.13%) Continuous Improvement
19 51 (5.13%) Coaching
20 49 (4.92%) Data Centre
21 48 (4.82%) ITIL V3
22 47 (4.72%) Supplier Management
23 44 (4.42%) MS Excel
24 40 (4.02%) Windows
25 39 (3.92%) Risk Management
26 38 (3.82%) CRM

Service Manager
Top Related IT Skills by Category

For the 6 months to 31 July 2015, IT contractor jobs within the UK that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 29 (2.91%) SharePoint
2 9 (0.90%) MS Exchange
3 7 (0.70%) Lync
4 5 (0.50%) Exchange Server 2010
5 3 (0.30%) WebLogic
5 3 (0.30%) IIS
5 3 (0.30%) Apache
6 2 (0.20%) CMS
7 1 (0.10%) Oracle Application Server
7 1 (0.10%) Blackberry Enterprise Server
7 1 (0.10%) MQSeries
7 1 (0.10%) IBM Notes
7 1 (0.10%) SharePoint 2013
Applications
1 44 (4.42%) MS Excel
2 32 (3.22%) MS Office
3 18 (1.81%) MS Project
4 16 (1.61%) MS PowerPoint
5 11 (1.11%) MS Visio
6 3 (0.30%) Spreadsheet
7 1 (0.10%) Acrobat
Business Applications
1 13 (1.31%) Remedy ITSM
2 9 (0.90%) SAP FI
2 9 (0.90%) SAP FI/CO
2 9 (0.90%) SAP CO
3 7 (0.70%) SAP BPC
4 5 (0.50%) SAP Oil and Gas
5 4 (0.40%) SAP ERP
6 3 (0.30%) Dynamics CRM
6 3 (0.30%) Dynamics AX
7 2 (0.20%) Magento
7 2 (0.20%) Dynamics NAV
8 1 (0.10%) MultiFonds
8 1 (0.10%) HiPortfolio
8 1 (0.10%) Oracle EBS
8 1 (0.10%) SAP HR
8 1 (0.10%) SAP SM
Cloud Services
1 10 (1.01%) SaaS
1 10 (1.01%) Office 365
2 6 (0.60%) Amazon AWS
3 4 (0.40%) Cloud Computing
3 4 (0.40%) Microsoft Azure
4 1 (0.10%) IaaS
4 1 (0.10%) SoftLayer
Communications & Networking
1 22 (2.21%) Internet
2 18 (1.81%) LAN
3 17 (1.71%) Broadband
4 16 (1.61%) WAN
5 9 (0.90%) VPN
6 8 (0.80%) SAN
6 8 (0.80%) Firewall
7 7 (0.70%) NAS
8 6 (0.60%) Wi-Fi
9 5 (0.50%) DHCP
10 4 (0.40%) TCP/IP
10 4 (0.40%) PABX
11 3 (0.30%) Network Security
11 3 (0.30%) Wireless
11 3 (0.30%) VoIP
11 3 (0.30%) IPv4
11 3 (0.30%) IPv6
11 3 (0.30%) DNS
12 2 (0.20%) Intranet
12 2 (0.20%) HTTP
Database & Business Intelligence
1 15 (1.51%) SQL Server
2 8 (0.80%) BusinessObjects
3 5 (0.50%) QlikView
4 4 (0.40%) Data Warehouse
5 3 (0.30%) SAP BW
5 3 (0.30%) Crystal Reports
5 3 (0.30%) SQL Server Reporting Services
5 3 (0.30%) SQL Server 2008
5 3 (0.30%) Oracle Database
6 2 (0.20%) SQL Server 2012
7 1 (0.10%) Relational Database
7 1 (0.10%) Big Data
7 1 (0.10%) Oracle OLAP
7 1 (0.10%) Oracle Database 11g
7 1 (0.10%) Oracle Reports
7 1 (0.10%) DB2
7 1 (0.10%) OLAP
7 1 (0.10%) EDMS
7 1 (0.10%) Data Mining
7 1 (0.10%) Oracle Database 10g
Development Applications
1 1 (0.10%) RequisitePro
1 1 (0.10%) JIRA
General
1 235 (23.62%) Finance
2 68 (6.83%) Telecoms
3 36 (3.62%) Banking
4 30 (3.02%) Retail
5 17 (1.71%) Pharmaceutical
5 17 (1.71%) Marketing
6 13 (1.31%) Legal
7 11 (1.11%) Manufacturing
8 10 (1.01%) Publishing
8 10 (1.01%) Billing
9 8 (0.80%) Local Government
9 8 (0.80%) Back Office
10 7 (0.70%) Advertising
10 7 (0.70%) Law
11 6 (0.60%) Investment Banking
11 6 (0.60%) Spanish Language
12 5 (0.50%) Electronics
13 3 (0.30%) French Language
14 2 (0.20%) Financial Institution
14 2 (0.20%) Games
Libraries, Frameworks & Software Standards
1 10 (1.01%) .NET
2 6 (0.60%) Web Services
3 5 (0.50%) Middleware
4 2 (0.20%) .NET Framework
4 2 (0.20%) Oracle Fusion
4 2 (0.20%) SOAP
4 2 (0.20%) XML
4 2 (0.20%) J2EE
5 1 (0.10%) ASP.NET
5 1 (0.10%) JDBC
5 1 (0.10%) JSP
5 1 (0.10%) EDI
5 1 (0.10%) WSDL
5 1 (0.10%) Doctrine
5 1 (0.10%) JNDI
Miscellaneous
1 57 (5.73%) Analytical Skills
2 49 (4.92%) Data Centre
3 26 (2.61%) Management Information System
4 21 (2.11%) DTV
5 17 (1.71%) NHS
6 16 (1.61%) Performance Metrics
7 12 (1.21%) FMCG
7 12 (1.21%) Statistics
8 11 (1.11%) CMDB
9 8 (0.80%) PMI
10 5 (0.50%) Mainframe
11 4 (0.40%) SecurID
11 4 (0.40%) Computer Science
11 4 (0.40%) User Experience
12 3 (0.30%) Hedge funds
12 3 (0.30%) Biometrics
12 3 (0.30%) Hybrid Cloud
13 2 (0.20%) Blackberry
13 2 (0.20%) GIS
13 2 (0.20%) Thin Client
Operating Systems
1 40 (4.02%) Windows
2 10 (1.01%) Windows Server 2008
3 9 (0.90%) Windows 7
4 7 (0.70%) Windows Server 2003
4 7 (0.70%) Linux
5 5 (0.50%) Windows XP
5 5 (0.50%) UNIX
6 4 (0.40%) Windows Server 2012
7 3 (0.30%) Red Hat Enterprise Linux
7 3 (0.30%) Apple iOS
7 3 (0.30%) Windows 8
7 3 (0.30%) Android
8 1 (0.10%) Windows 2000 Server
8 1 (0.10%) Mac OS X
8 1 (0.10%) AIX
Processes & Methodologies
1 641 (64.42%) ITIL
2 462 (46.43%) Service Delivery
3 425 (42.71%) Service Management
4 170 (17.09%) Project Management
5 135 (13.57%) Change Management
6 123 (12.36%) Stakeholder Management
7 120 (12.06%) PRINCE2
8 115 (11.56%) ITSM
9 79 (7.94%) Problem Management
10 78 (7.84%) Incident Management
11 59 (5.93%) Agile Software Development
12 51 (5.13%) Continuous Improvement
12 51 (5.13%) Coaching
13 48 (4.82%) ITIL V3
14 47 (4.72%) Supplier Management
15 39 (3.92%) Risk Management
16 38 (3.82%) CRM
17 37 (3.72%) People Management
18 33 (3.32%) Capacity Management
18 33 (3.32%) Release Management
Programming Languages
1 16 (1.61%) SQL
2 8 (0.80%) Java
3 6 (0.60%) C#
4 5 (0.50%) C
5 3 (0.30%) VB.NET
6 1 (0.10%) C-shell
6 1 (0.10%) T-SQL
6 1 (0.10%) COBOL
6 1 (0.10%) Perl
6 1 (0.10%) PL/SQL
Qualifications
1 149 (14.97%) ITIL Certification
2 120 (12.06%) Security Cleared
3 88 (8.84%) SC Cleared
4 59 (5.93%) Degree
5 32 (3.22%) DV Cleared
5 32 (3.22%) ITIL Foundation Certificate
6 25 (2.51%) PRINCE2 Certification
7 17 (1.71%) PMI Certification
8 13 (1.31%) PRINCE2 Practitioner
9 11 (1.11%) Cisco Certification
9 11 (1.11%) CCNA
10 9 (0.90%) PMP
11 8 (0.80%) Microsoft Certification
12 7 (0.70%) MCSE
13 4 (0.40%) Six Sigma Black Belt
13 4 (0.40%) APMP
14 3 (0.30%) CCNP
14 3 (0.30%) ISEB
15 2 (0.20%) MCP
15 2 (0.20%) MBA
Quality Assurance & Compliance
1 173 (17.39%) SLA
2 19 (1.91%) QA
3 18 (1.81%) ISO/IEC 27001
4 12 (1.21%) ISO 9001
5 7 (0.70%) COBIT
6 2 (0.20%) Sarbanes-Oxley
7 1 (0.10%) BS15000
7 1 (0.10%) ISO/IEC 20000
System Software
1 21 (2.11%) Active Directory
2 11 (1.11%) VMware Infrastructure
3 5 (0.50%) Hyper-V
4 4 (0.40%) vCloud
5 2 (0.20%) XenApp
6 1 (0.10%) EMC RecoverPoint
6 1 (0.10%) vSphere
6 1 (0.10%) UAG
6 1 (0.10%) Firmware
6 1 (0.10%) Microsoft Virtual Server
6 1 (0.10%) Oracle RAC
Systems Management
1 12 (1.21%) SCCM
2 6 (0.60%) SCSM
3 4 (0.40%) SCOrch
4 3 (0.30%) OVSD
5 2 (0.20%) NetBackup
5 2 (0.20%) SCOM
6 1 (0.10%) CA LISA
6 1 (0.10%) Systems Management Server (SMS)
6 1 (0.10%) Oracle RMAN
6 1 (0.10%) EMC NetWorker
Vendors
1 68 (6.83%) Microsoft
2 52 (5.23%) SAP
3 25 (2.51%) Cisco
4 23 (2.31%) Remedy
4 23 (2.31%) VMware
5 22 (2.21%) ServiceNow
6 18 (1.81%) HP
6 18 (1.81%) Citrix
7 16 (1.61%) BMC
7 16 (1.61%) Oracle
8 10 (1.01%) NetApp
9 8 (0.80%) IBM
10 7 (0.70%) EMC
11 6 (0.60%) NetScout
12 5 (0.50%) Dell
12 5 (0.50%) Salesforce.com
13 4 (0.40%) Siebel
13 4 (0.40%) LANDesk
14 3 (0.30%) Avaya
14 3 (0.30%) BT
North East
Sanderson
Rate: £400 - £500 per day
Posted: 4 hours ago
Cambridge, Cambridgeshire
Lorien Resourcing
Rate: Market Rates
Posted: 6 hours ago
Gloucestershire
CPS Group UK
Rate: £325 - 425 per day
Posted: 9 hours ago
Cambridge
CPS Group
Rate: £325 - 425 per day
Posted: 10 hours ago
South East England
Computer Futures
Rate: competitive
Posted: 10 hours ago
East London
Eaglecliff
Rate: From £450 to £600 per day
Posted: 10 hours ago
Cambridge, Cambridgeshire
CPS Group UK
Rate: £375 - 425 per day
Posted: 11 hours ago
City, London
Eames Consulting
Posted: 11 hours ago
Warrington, Cheshire
EXCELerate
Rate: £350 per day £350 Per day Upwards
Posted: Yesterday
Bedford
Incite Insight
Rate: £30,000 - £40,000 per year
Posted: Yesterday
Corsham
Templeton and Partners - SAP & UK Account
Rate: £280 - 350 per day
Posted: Yesterday
Warwickshire
Leading Resolutions
Posted: 2 days ago
East of England
Computer Futures
Rate: competitive
Posted: 2 days ago
Hook, Hampshire
HAYS INFORMATION TECHNOLOGY
Rate: £350.00 - £372.00 per day
Posted: 2 days ago
City, London
Harris Global
Posted: 3 days ago
Scunthorpe, South Humberside
Randstad Technologies
Rate: £30 - £40 per hour
Posted: 3 days ago
East Midlands
Real Staffing
Rate: £350 - £425 per day
Posted: 3 days ago
Northumberland
Mortimer Spinks
Posted: 4 days ago
London
ARC IT Recruitment Ltd
Rate: £60000 Per Day +car allowance+ bonus + benefits
Posted: 4 days ago
City, London
Sogeti
Rate: Competitive Day Rate
Posted: 4 days ago