The statistics below represent IT contracts advertised across the UK that had Service Manager featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 30 August 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
30 Aug 2016
Same period 2015 Same period 2014
Services Manager
Rank 286 250 253
Rank change year-on-year
-36 +3
Contract jobs requiring a Service Manager 443 547 484
As % of all contract IT jobs located in the UK 0.82% 0.95% 0.87%
As % of the Job Titles category 0.87% 1.00% 0.92%
Number of daily rates quoted 285 347 300
Median daily rate £425 £413 £400
Median daily rate % change year-on-year
+3.03% +3.12%
90% offered a daily rate of more than £300 £321 £300
10% offered a daily rate of more than £575 £575 £525
UK excluding London median daily rate £425 £401 £388
% change year-on-year
+5.98% +3.48%
Number of hourly rates quoted 6 10 17
Median hourly rate £30.85 £30.52 £26.83
Median hourly rate % change year-on-year
+1.06% +13.75%
90% offered a hourly rate of more than £18.00 £26.05 £18.00
10% offered a hourly rate of more than £113.75 £60.80 £38.30
UK excluding London median hourly rate £38.00 £30.52 £26.92
% change year-on-year
+24.50% +13.39%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
51191 54614 52615
As % of all contract IT jobs located in the UK 94.69% 94.95% 94.55%
Number of daily rates quoted 33346 34728 31784
Median daily rate £425 £400 £400
Median daily rate % change year-on-year
+6.25% -
90% offered a daily rate of more than £255 £250 £225
10% offered a daily rate of more than £575 £575 £550
UK excluding London median daily rate £390 £375 £350
% change year-on-year
+4.00% +7.14%
Number of hourly rates quoted 1648 2049 2054
Median hourly rate £17.00 £17.33 £17.00
Median hourly rate % change year-on-year
-1.90% +1.94%
90% offered a hourly rate of more than £10.88 £11.00 £10.57
10% offered a hourly rate of more than £45.00 £42.50 £40.00
UK excluding London median hourly rate £16.50 £17.00 £16.72
% change year-on-year
-2.94% +1.67%

Service Manager
Jobs Demand Trend

The demand trend of IT contracts that featured Service Manager in the job title.

Service Manager Jobs Demand Trend in the UK

Service Manager
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Manager within the UK.

Service Manager Daily Rate Trend in the UK

Service Manager
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Manager within the UK over the 3 months to 30 August 2016.

Service Manager Daily Rate Histogram in the UK

Service Manager
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Manager within the UK.

Service Manager Hourly Rate Trend in the UK

Service Manager
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Manager within the UK over the 3 months to 30 August 2016.

Service Manager Hourly Rate Histogram in the UK

Service Manager
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Manager within the UK over the 3 months to 30 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -47 426 £425 +3.03% 66
London -38 169 £450 - 25
South East -21 83 £409 +2.18% 9
West Midlands +6 62 £425 -2.85% 6
North West -5 35 £438 +9.37% 8
Telford +4 27 £516 +11.00%
Shropshire +1 27 £516 +11.00%
South West -12 23 £425 -1.16% 6
Hampshire -2 17 £361 - 1
Berkshire -10 17 £323 -19.37% 4
Manchester -15 17 £325 -17.46% 6
Scotland +16 16 £350 -24.73% 4
Yorkshire -16 16 £380 -20.00% 5
Buckinghamshire +6 15 £430 +7.50% 3
Milton Keynes +4 15 £430 +7.23% 2
East of England +3 14 £395 -1.25% 4
Birmingham -2 13 £285 -67.88% 4
West Yorkshire -14 12 £403 -15.26% 5
City of London -5 11 £488 +5.69% 5
East Midlands -15 11 £450 +12.50% 1
Edinburgh +7 10 £450 +12.50% 3
Bristol +5 9 £430 -9.47% 6
Oxfordshire -8 9 £450 +24.13%
North East -19 9 £350 -27.08%
Lancashire +15 7 £525 +1.44% 1
Coventry -10 7 £475 +35.71%
Wiltshire -11 7 £425 -5.55%
Leeds -17 7 £380 -20.00% 3
Newcastle upon Tyne -21 7 £350 -28.57%
Tyne and Wear -28 7 £350 -28.57%

Service Manager Skill Set
Top 30 Related IT Skills

For the 6 months to 30 August 2016, Service Manager contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring Service Manager in the job title.

1 564 (63.37%) ITIL
2 394 (44.27%) Service Delivery
3 355 (39.89%) Service Management
4 194 (21.80%) Finance
5 142 (15.96%) Stakeholder Management
6 138 (15.51%) SLA
7 137 (15.39%) Project Management
8 134 (15.06%) Security Cleared
9 131 (14.72%) ITIL Certification
10 112 (12.58%) ITSM
11 110 (12.36%) Service Design
12 106 (11.91%) ITIL V3
13 100 (11.24%) PRINCE2
14 95 (10.67%) SC Cleared
15 90 (10.11%) Problem Management
16 85 (9.55%) Change Management
17 75 (8.43%) Agile Software Development
18 73 (8.20%) Incident Management
19 65 (7.30%) Data Centre
20 63 (7.08%) Supplier Management
21 59 (6.63%) Risk Management
22 56 (6.29%) Continuous Improvement
23 48 (5.39%) Degree
23 48 (5.39%) Analytical Skills
24 45 (5.06%) Microsoft
25 42 (4.72%) Release Management
26 38 (4.27%) Telecoms
27 37 (4.16%) Configuration Management
28 35 (3.93%) Windows
29 34 (3.82%) Performance Management

Service Manager Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 20 (2.25%) SharePoint
2 9 (1.01%) MS Exchange
3 7 (0.79%) Confluence
4 6 (0.67%) Skype for Business
5 2 (0.22%) Apache
5 2 (0.22%) WebLogic
6 1 (0.11%) BizTalk Server
6 1 (0.11%) CMS
6 1 (0.11%) Drupal
6 1 (0.11%) SharePoint 2010
6 1 (0.11%) SharePoint 2013
6 1 (0.11%) Tomcat
Applications
1 32 (3.60%) MS Excel
2 27 (3.03%) MS Office
3 12 (1.35%) MS PowerPoint
4 9 (1.01%) MS Project
5 6 (0.67%) MS Visio
6 1 (0.11%) S-PLUS
Business Applications
1 6 (0.67%) Remedy ITSM
2 3 (0.34%) SAP Oil and Gas
3 2 (0.22%) Oracle Retail
4 1 (0.11%) Bloomberg TOMS
4 1 (0.11%) Dynamics AX
4 1 (0.11%) Dynamics CRM
4 1 (0.11%) Infor LN
4 1 (0.11%) Oracle Applications
Cloud Services
1 15 (1.69%) Office 365
2 13 (1.46%) Cloud Computing
3 5 (0.56%) Microsoft Azure
4 3 (0.34%) IBM PureFlex
4 3 (0.34%) PaaS
4 3 (0.34%) SaaS
5 2 (0.22%) Google Apps
5 2 (0.22%) IaaS
6 1 (0.11%) Amazon AWS
6 1 (0.11%) IBM Cloud
6 1 (0.11%) Mimecast
6 1 (0.11%) OpenShift
6 1 (0.11%) SoftLayer
6 1 (0.11%) Yammer
Communications & Networking
1 16 (1.80%) LAN
2 13 (1.46%) Internet
2 13 (1.46%) WAN
3 12 (1.35%) Firewall
4 8 (0.90%) Network Security
4 8 (0.90%) SAN
5 7 (0.79%) Broadband
6 6 (0.67%) DNS
6 6 (0.67%) Wi-Fi
7 5 (0.56%) DHCP
7 5 (0.56%) IP Telephony
8 4 (0.45%) Intranet
8 4 (0.45%) MPLS
9 3 (0.34%) 3G
9 3 (0.34%) 4G
9 3 (0.34%) Cisco Nexus
9 3 (0.34%) Radio Access Network
10 2 (0.22%) Cisco IPT
10 2 (0.22%) Skype
10 2 (0.22%) Unified Communications
Database & Business Intelligence
1 8 (0.90%) Data Warehouse
2 6 (0.67%) SQL Server
3 4 (0.45%) Data Mining
4 3 (0.34%) GIS
4 3 (0.34%) MS Access
5 2 (0.22%) MongoDB
5 2 (0.22%) MySQL
5 2 (0.22%) Oracle Database
6 1 (0.11%) Big Data
6 1 (0.11%) Electronic Patient Records
6 1 (0.11%) Informix
6 1 (0.11%) NonStop SQL
6 1 (0.11%) Oracle Reports
6 1 (0.11%) Qlik Sense
6 1 (0.11%) QlikView
6 1 (0.11%) SAP BW
6 1 (0.11%) SAP Data Services
Development Applications
1 6 (0.67%) JIRA
2 1 (0.11%) CA Gen
2 1 (0.11%) Rational DOORS
2 1 (0.11%) Team Foundation Server
2 1 (0.11%) Visual Studio
General
1 194 (21.80%) Finance
2 38 (4.27%) Telecoms
3 31 (3.48%) Banking
4 27 (3.03%) Retail
5 17 (1.91%) Legal
6 16 (1.80%) Billing
7 15 (1.69%) Law
8 11 (1.24%) Manufacturing
9 10 (1.12%) Publishing
10 8 (0.90%) Back Office
10 8 (0.90%) Local Government
10 8 (0.90%) Marketing
11 7 (0.79%) French Language
12 6 (0.67%) Advertising
13 5 (0.56%) Spanish Language
14 4 (0.45%) Electronics
14 4 (0.45%) Financial Institution
15 3 (0.34%) Italian Language
15 3 (0.34%) Pharmaceutical
15 3 (0.34%) Portuguese Language
Libraries, Frameworks & Software Standards
1 9 (1.01%) Middleware
2 3 (0.34%) .NET
3 2 (0.22%) Oracle Fusion
3 2 (0.22%) Web Services
4 1 (0.11%) CSS
4 1 (0.11%) EDI
4 1 (0.11%) FIX Protocol
4 1 (0.11%) HTML
4 1 (0.11%) J2EE
4 1 (0.11%) Java RMI
4 1 (0.11%) JAX-RS
4 1 (0.11%) JMS
4 1 (0.11%) JSON
4 1 (0.11%) REST
4 1 (0.11%) WSDL
4 1 (0.11%) XML
Miscellaneous
1 65 (7.30%) Data Centre
2 48 (5.39%) Analytical Skills
3 21 (2.36%) Management Information System
4 19 (2.13%) Virtual Team
5 14 (1.57%) CMDB
5 14 (1.57%) Performance Metrics
6 12 (1.35%) FMCG
7 11 (1.24%) User Experience
8 9 (1.01%) NHS
9 7 (0.79%) Digital TV
9 7 (0.79%) Reinsurance
10 6 (0.67%) Statistics
11 4 (0.45%) Data Protection Act
11 4 (0.45%) PMI
12 3 (0.34%) Computer Science
12 3 (0.34%) Life Science
12 3 (0.34%) Video Conferencing
12 3 (0.34%) Visualisation
13 2 (0.22%) Data Extraction
13 2 (0.22%) Learning Management System
Operating Systems
1 35 (3.93%) Windows
2 9 (1.01%) Linux
2 9 (1.01%) Windows 7
3 6 (0.67%) Unix
3 6 (0.67%) Windows XP
4 5 (0.56%) Windows Server 2003
5 3 (0.34%) Windows Server
6 2 (0.22%) Android
6 2 (0.22%) Windows 8
6 2 (0.22%) Windows Server 2008
7 1 (0.11%) Apple iOS
7 1 (0.11%) Red Hat Enterprise Linux
7 1 (0.11%) Windows Server 2012
Processes & Methodologies
1 564 (63.37%) ITIL
2 394 (44.27%) Service Delivery
3 355 (39.89%) Service Management
4 142 (15.96%) Stakeholder Management
5 137 (15.39%) Project Management
6 112 (12.58%) ITSM
7 110 (12.36%) Service Design
8 106 (11.91%) ITIL V3
9 100 (11.24%) PRINCE2
10 90 (10.11%) Problem Management
11 85 (9.55%) Change Management
12 75 (8.43%) Agile Software Development
13 73 (8.20%) Incident Management
14 63 (7.08%) Supplier Management
15 59 (6.63%) Risk Management
16 56 (6.29%) Continuous Improvement
17 42 (4.72%) Release Management
18 37 (4.16%) Configuration Management
19 34 (3.82%) Performance Management
19 34 (3.82%) Transition Management
Programming Languages
1 13 (1.46%) SQL
2 12 (1.35%) C
3 4 (0.45%) VB
4 3 (0.34%) Java
4 3 (0.34%) JavaScript
5 2 (0.22%) C++
6 1 (0.11%) C#
6 1 (0.11%) PHP
6 1 (0.11%) PowerShell
6 1 (0.11%) VBScript
Qualifications
1 134 (15.06%) Security Cleared
2 131 (14.72%) ITIL Certification
3 95 (10.67%) SC Cleared
4 48 (5.39%) Degree
5 24 (2.70%) ITIL Foundation Certificate
6 22 (2.47%) DV Cleared
7 16 (1.80%) BPSS Clearance
7 16 (1.80%) PRINCE2 Certification
8 14 (1.57%) ISEB
9 9 (1.01%) CISSP
9 9 (1.01%) Microsoft Certification
10 6 (0.67%) BC Cleared
10 6 (0.67%) MCP
10 6 (0.67%) MCSE
11 5 (0.56%) PMI Certification
11 5 (0.56%) PMP
12 4 (0.45%) ISTQB
12 4 (0.45%) MCDST
12 4 (0.45%) PRINCE2 Practitioner
12 4 (0.45%) Six Sigma Black Belt
Quality Assurance & Compliance
1 138 (15.51%) SLA
2 13 (1.46%) Disclosure Scotland
2 13 (1.46%) ISO/IEC 27001
3 10 (1.12%) QA
4 9 (1.01%) ISO 9001
5 4 (0.45%) Solvency II
6 3 (0.34%) COBIT
7 2 (0.22%) GxP
8 1 (0.11%) BS25999
8 1 (0.11%) Data Quality
8 1 (0.11%) ISO 9000
8 1 (0.11%) PCI DSS
System Software
1 14 (1.57%) Active Directory
2 4 (0.45%) VMware Infrastructure
3 1 (0.11%) Hyper-V
3 1 (0.11%) Terminal Server
3 1 (0.11%) Virtual Servers
3 1 (0.11%) VMware ESX
Systems Management
1 6 (0.67%) SCCM
2 5 (0.56%) SCOM
3 3 (0.34%) SCSM
3 3 (0.34%) ServiceCenter
3 3 (0.34%) SmoothWall
4 1 (0.11%) AirWatch
4 1 (0.11%) Ansible
4 1 (0.11%) Graphite
4 1 (0.11%) HP UCMDB
4 1 (0.11%) Legato
4 1 (0.11%) OpenView
4 1 (0.11%) OpenView Configuration Management
4 1 (0.11%) Opsview
4 1 (0.11%) WSUS
Vendors
1 45 (5.06%) Microsoft
2 25 (2.81%) SAP
3 24 (2.70%) Cisco
4 23 (2.58%) ServiceNow
5 17 (1.91%) Remedy
6 15 (1.69%) HP
6 15 (1.69%) VMware
7 14 (1.57%) Citrix
7 14 (1.57%) IBM
7 14 (1.57%) Oracle
8 7 (0.79%) CheckPoint
9 6 (0.67%) BMC
9 6 (0.67%) EMC
10 4 (0.45%) Fujitsu
10 4 (0.45%) Google
11 3 (0.34%) Apple
11 3 (0.34%) Dynatrace
11 3 (0.34%) Nortel
11 3 (0.34%) Red Hat
12 2 (0.22%) NetApp
Bristol, Avon
JCW Search Ltd
Rate: From £280 to £300 per day
Posted: 4 hours ago
London
IQ Public Sector
Rate: £400.00 - £450.00 per day
Posted: 6 days ago
London
Careerwise UK Limited
Rate: £500 per day
Posted: 4 days ago
London
Allen Lane Interim & Permanent Recruitment
Rate: From £450 to £500 per annum
Posted: 6 days ago
London
Careerwise UK Limited
Rate: £450 - £500 per hour
Posted: 5 days ago
City, London
Careerwise UK Limited
Rate: £450 - £500 per hour
Posted: 5 days ago
Milton Keynes
People Source Consulting
Rate: £440 - £460 per day
Posted: 20 days ago
Bristol, Avon
Hydrogen
Rate: £280.00 - £300.00 per annum
Posted: 6 days ago
Central London / West End
Allen Lane Interim & Permanent Recruitment
Rate: From £260 to £270 per annum
Posted: 6 days ago