The table below looks at the statistics for the Service Manager role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Manager in their job title over the 3 months to 3 September 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
3 Sep 2015
Same period 2014 Same period 2013
Services Manager
Rank 231 234 290
Rank change year-on-year
+3 +56
Contract jobs requiring a Service Manager 572 500 352
As % of all contract IT jobs located in the UK 0.98% 0.88% 0.66%
As % of the Job Titles category 1.06% 0.96% 0.71%
Number of daily rates quoted 361 319 181
Average daily rate
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of your Daily Rate
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£415 £400 £400
Average daily rate % change year-on-year
+3.75% -
90% offered a daily rate of more than £325 £300 £310
10% offered a daily rate of more than £575 £525 £525
UK excluding London average daily rate £400 £390 £375
% change year-on-year
+2.56% +4.00%
Number of hourly rates quoted 9 17 11
Average hourly rate £30.52 £26.83 £22.00
Average hourly rate % change year-on-year
+13.75% +21.95%
90% offered a hourly rate of more than £25.10 £18.00 £18.90
10% offered a hourly rate of more than £42.63 £38.30 £30.00
UK excluding London average hourly rate £30.52 £26.92 £22.00
% change year-on-year
+13.39% +22.34%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
54176 52067 49457
As % of all contract IT jobs located in the UK 92.80% 92.10% 92.83%
Number of daily rates quoted 34646 31581 29422
Average daily rate £400 £400 £400
90% offered a daily rate of more than £250 £225 £235
10% offered a daily rate of more than £575 £550 £575
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1992 2012 2139
Average hourly rate £17.50 £17.00 £17.50
Average hourly rate % change year-on-year
+2.94% -2.85%
90% offered a hourly rate of more than £11.00 £10.50 £11.00
10% offered a hourly rate of more than £42.50 £41.00 £40.00
UK excluding London average hourly rate £17.33 £17.00 £17.00
% change year-on-year
+1.94% -

Service Manager
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Service Manager in the job title within the UK as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in the UK

Service Manager
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Manager within the UK.

Service Manager Daily Rate Trend in the UK

Service Manager
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Manager within the UK over the 3 months to 3 September 2015.

Service Manager Daily Rate Histogram in the UK

Service Manager
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Manager within the UK.

Service Manager Hourly Rate Trend in the UK

Service Manager
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Manager within the UK over the 3 months to 3 September 2015.

Service Manager Hourly Rate Histogram in the UK

Service Manager
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Manager within the UK over the 3 months to 3 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +18 546 £413 +3.12% 143
London +30 201 £450 +5.88% 52
South East +39 132 £400 +6.66% 29
North West -28 53 £418 -7.22% 8
South West -6 49 £405 +1.25% 15
City of London +21 45 £475 +5.55% 12
Berkshire +14 37 £400 +6.66% 7
East of England -13 31 £400 -12.56% 9
Buckinghamshire -2 28 £393 -1.81% 6
Yorkshire -21 28 £475 +26.66% 5
Milton Keynes +3 26 £398 -0.50% 5
East Midlands +2 25 £400 +4.91% 6
Manchester -5 25 £394 +0.96% 4
West Yorkshire -13 25 £475 +25.00% 4
Leeds -21 24 £475 +25.00% 3
Surrey +14 23 £444 +1.42% 7
West Midlands -4 23 £438 +16.66% 15
Hampshire +9 22 £361 +7.76% 1
Wiltshire +16 21 £430 -12.69% 7
Cheshire -16 20 £450 -7.92% 3
Essex +2 12 £406 +8.33% 4
Scotland -17 12 £465 +24.00% 7
North East -19 12 £480 -5.41% 4
Warrington -19 11 £521 +4.25% 1
Oxfordshire -22 11 £363 -14.70% 1
Corsham +3 10 £450 -3.74%
Northamptonshire +4 9 £400 +18.51% 1
Tyne and Wear -20 9 £490 -3.44% 2
Nottingham -3 8 £371 -2.62% 1
Nottinghamshire -9 8 £371 -2.62% 1

Service Manager
Top 30 Related IT Skills

For the 6 months to 3 September 2015, IT contractor jobs within the UK that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Manager in their job title.

1 681 (65.67%) ITIL
2 507 (48.89%) Service Delivery
3 446 (43.01%) Service Management
4 263 (25.36%) Finance
5 179 (17.26%) SLA
6 164 (15.81%) Project Management
7 154 (14.85%) ITIL Certification
8 145 (13.98%) Change Management
9 134 (12.92%) Security Cleared
10 131 (12.63%) Stakeholder Management
11 122 (11.76%) PRINCE2
12 113 (10.90%) ITSM
13 88 (8.49%) Problem Management
14 83 (8.00%) Incident Management
15 80 (7.71%) SC Cleared
16 70 (6.75%) Microsoft
17 65 (6.27%) ITIL V3
18 64 (6.17%) Continuous Improvement
19 63 (6.08%) Agile Software Development
20 60 (5.79%) Degree
20 60 (5.79%) Telecoms
21 58 (5.59%) SAP
22 57 (5.50%) Supplier Management
23 55 (5.30%) Analytical Skills
24 51 (4.92%) MS Excel
25 45 (4.34%) Coaching
26 43 (4.15%) DV Cleared
27 42 (4.05%) Data Centre
28 39 (3.76%) Release Management
29 38 (3.66%) CRM

Service Manager
Top Related IT Skills by Category

For the 6 months to 3 September 2015, IT contractor jobs within the UK that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 26 (2.51%) SharePoint
2 8 (0.77%) MS Exchange
3 4 (0.39%) Exchange Server 2010
4 3 (0.29%) Apache
4 3 (0.29%) WebLogic
4 3 (0.29%) IIS
5 2 (0.19%) CMS
6 1 (0.096%) Oracle Workflow
6 1 (0.096%) Oracle Application Server
6 1 (0.096%) Lync
6 1 (0.096%) IBM Notes
6 1 (0.096%) Blackberry Enterprise Server
6 1 (0.096%) SharePoint 2013
Applications
1 51 (4.92%) MS Excel
2 28 (2.70%) MS Office
3 23 (2.22%) MS PowerPoint
4 17 (1.64%) MS Project
5 11 (1.06%) Spreadsheet
6 8 (0.77%) MS Visio
Business Applications
1 18 (1.74%) Remedy ITSM
2 6 (0.58%) SAP CO
2 6 (0.58%) SAP Oil and Gas
2 6 (0.58%) SAP FI
2 6 (0.58%) SAP FI/CO
3 5 (0.48%) SAP BPC
4 3 (0.29%) SAP ERP
4 3 (0.29%) Dynamics CRM
4 3 (0.29%) Dynamics AX
5 2 (0.19%) Dynamics NAV
5 2 (0.19%) Maximo
5 2 (0.19%) SAP HR
6 1 (0.096%) SAP SD
6 1 (0.096%) SAP MM
6 1 (0.096%) SAP PP
6 1 (0.096%) Oracle EBS
6 1 (0.096%) SAP PM
6 1 (0.096%) SAP SRM
6 1 (0.096%) SAP GRC
Cloud Services
1 13 (1.25%) SaaS
2 9 (0.87%) Office 365
3 8 (0.77%) Amazon AWS
4 6 (0.58%) Cloud Computing
5 4 (0.39%) Microsoft Azure
6 2 (0.19%) SuccessFactors
7 1 (0.096%) SoftLayer
7 1 (0.096%) IaaS
Communications & Networking
1 18 (1.74%) Internet
2 16 (1.54%) Broadband
3 13 (1.25%) LAN
4 11 (1.06%) WAN
5 9 (0.87%) VPN
5 9 (0.87%) Firewall
6 7 (0.68%) NAS
7 6 (0.58%) SAN
8 5 (0.48%) DHCP
8 5 (0.48%) TCP/IP
9 4 (0.39%) Wi-Fi
9 4 (0.39%) VoIP
10 3 (0.29%) DNS
10 3 (0.29%) Intranet
10 3 (0.29%) IPv4
10 3 (0.29%) IPv6
10 3 (0.29%) Network Security
10 3 (0.29%) PABX
11 2 (0.19%) Unified Communications
11 2 (0.19%) Wireless
Database & Business Intelligence
1 13 (1.25%) SQL Server
2 7 (0.68%) BusinessObjects
2 7 (0.68%) Data Warehouse
3 6 (0.58%) SAP BW
4 5 (0.48%) QlikView
5 4 (0.39%) Data Mining
6 3 (0.29%) SQL Server Reporting Services
6 3 (0.29%) Big Data
7 2 (0.19%) SQL Server 2012
7 2 (0.19%) Oracle Database
7 2 (0.19%) Hadoop
7 2 (0.19%) NoSQL
7 2 (0.19%) Crystal Reports
8 1 (0.096%) Oracle Reports
8 1 (0.096%) DB2
8 1 (0.096%) OLAP
8 1 (0.096%) SAP BI
8 1 (0.096%) EDMS
8 1 (0.096%) Oracle Database 11g
8 1 (0.096%) SQL Server 2008
Development Applications
1 1 (0.096%) RequisitePro
1 1 (0.096%) JIRA
General
1 263 (25.36%) Finance
2 60 (5.79%) Telecoms
3 37 (3.57%) Banking
4 31 (2.99%) Retail
5 17 (1.64%) Pharmaceutical
6 16 (1.54%) Manufacturing
7 15 (1.45%) Legal
8 13 (1.25%) Marketing
9 11 (1.06%) Law
10 10 (0.96%) Billing
11 8 (0.77%) Investment Banking
12 7 (0.68%) Publishing
12 7 (0.68%) Back Office
13 5 (0.48%) Electronics
13 5 (0.48%) Advertising
13 5 (0.48%) Local Government
14 4 (0.39%) Spanish Language
15 3 (0.29%) French Language
16 2 (0.19%) Financial Institution
17 1 (0.096%) Retail Banking
Libraries, Frameworks & Software Standards
1 10 (0.96%) .NET
2 9 (0.87%) Web Services
3 5 (0.48%) WSDL
4 4 (0.39%) JSON
5 3 (0.29%) Middleware
6 2 (0.19%) SOAP
6 2 (0.19%) .NET Framework
6 2 (0.19%) XML
6 2 (0.19%) J2EE
7 1 (0.096%) ASP.NET
7 1 (0.096%) JDBC
7 1 (0.096%) JSP
7 1 (0.096%) EDI
7 1 (0.096%) WAP
7 1 (0.096%) JNDI
7 1 (0.096%) Application Packaging
7 1 (0.096%) Oracle Fusion
7 1 (0.096%) Doctrine
Miscellaneous
1 55 (5.30%) Analytical Skills
2 42 (4.05%) Data Centre
3 26 (2.51%) Management Information System
4 20 (1.93%) DTV
4 20 (1.93%) Performance Metrics
5 19 (1.83%) CMDB
6 15 (1.45%) NHS
7 11 (1.06%) FMCG
8 10 (0.96%) PMI
8 10 (0.96%) Statistics
9 4 (0.39%) SecurID
9 4 (0.39%) Mainframe
10 3 (0.29%) Biometrics
10 3 (0.29%) Derivative
10 3 (0.29%) Computer Science
10 3 (0.29%) User Experience
10 3 (0.29%) Hedge funds
10 3 (0.29%) Hybrid Cloud
11 2 (0.19%) Mobile App
11 2 (0.19%) Private Cloud
Operating Systems
1 34 (3.28%) Windows
2 8 (0.77%) Windows 7
3 7 (0.68%) Windows Server 2008
4 6 (0.58%) Linux
5 5 (0.48%) Windows Server 2003
6 4 (0.39%) Windows XP
6 4 (0.39%) UNIX
6 4 (0.39%) Windows Server 2012
7 2 (0.19%) Red Hat Enterprise Linux
7 2 (0.19%) Apple iOS
7 2 (0.19%) Windows 8
7 2 (0.19%) Android
8 1 (0.096%) Windows 2000 Server
8 1 (0.096%) Mac OS X
8 1 (0.096%) AIX
8 1 (0.096%) Solaris
Processes & Methodologies
1 681 (65.67%) ITIL
2 507 (48.89%) Service Delivery
3 446 (43.01%) Service Management
4 164 (15.81%) Project Management
5 145 (13.98%) Change Management
6 131 (12.63%) Stakeholder Management
7 122 (11.76%) PRINCE2
8 113 (10.90%) ITSM
9 88 (8.49%) Problem Management
10 83 (8.00%) Incident Management
11 65 (6.27%) ITIL V3
12 64 (6.17%) Continuous Improvement
13 63 (6.08%) Agile Software Development
14 57 (5.50%) Supplier Management
15 45 (4.34%) Coaching
16 39 (3.76%) Release Management
17 38 (3.66%) CRM
18 37 (3.57%) People Management
19 35 (3.38%) ERP
20 33 (3.18%) Risk Management
Programming Languages
1 16 (1.54%) SQL
2 8 (0.77%) Java
2 8 (0.77%) JavaScript
3 6 (0.58%) C#
4 4 (0.39%) C++
4 4 (0.39%) Python
4 4 (0.39%) C
5 3 (0.29%) VB.NET
6 1 (0.096%) VBA
6 1 (0.096%) C-shell
6 1 (0.096%) COBOL
6 1 (0.096%) T-SQL
6 1 (0.096%) Perl
6 1 (0.096%) PL/SQL
Qualifications
1 154 (14.85%) ITIL Certification
2 134 (12.92%) Security Cleared
3 80 (7.71%) SC Cleared
4 60 (5.79%) Degree
5 43 (4.15%) DV Cleared
6 34 (3.28%) ITIL Foundation Certificate
7 24 (2.31%) PRINCE2 Certification
8 18 (1.74%) PMI Certification
9 11 (1.06%) CCNA
9 11 (1.06%) Cisco Certification
10 9 (0.87%) Microsoft Certification
11 8 (0.77%) PMP
11 8 (0.77%) PRINCE2 Practitioner
12 7 (0.68%) ISEB
12 7 (0.68%) MCSE
13 5 (0.48%) Six Sigma Black Belt
14 4 (0.39%) APMP
14 4 (0.39%) ISTQB
15 3 (0.29%) BC Cleared
15 3 (0.29%) MBA
Quality Assurance & Compliance
1 179 (17.26%) SLA
2 18 (1.74%) ISO/IEC 27001
3 15 (1.45%) QA
3 15 (1.45%) ISO 9001
4 6 (0.58%) COBIT
5 2 (0.19%) Sarbanes-Oxley
6 1 (0.096%) BS15000
6 1 (0.096%) ISO/IEC 20000
System Software
1 19 (1.83%) Active Directory
2 9 (0.87%) VMware Infrastructure
3 5 (0.48%) Hyper-V
4 4 (0.39%) vCloud
5 2 (0.19%) Oracle RAC
5 2 (0.19%) XenApp
6 1 (0.096%) EMC RecoverPoint
6 1 (0.096%) vSphere
6 1 (0.096%) UAG
Systems Management
1 7 (0.68%) SCCM
2 4 (0.39%) HP Quality Center
2 4 (0.39%) SCOrch
3 2 (0.19%) SCSM
3 2 (0.19%) SCOM
4 1 (0.096%) CA LISA
4 1 (0.096%) Systems Management Server (SMS)
4 1 (0.096%) NetBackup
4 1 (0.096%) Oracle RMAN
4 1 (0.096%) OVSD
4 1 (0.096%) EMC NetWorker
Vendors
1 70 (6.75%) Microsoft
2 58 (5.59%) SAP
3 25 (2.41%) Remedy
4 22 (2.12%) Cisco
4 22 (2.12%) BMC
5 21 (2.03%) ServiceNow
6 20 (1.93%) VMware
7 19 (1.83%) Oracle
8 17 (1.64%) Citrix
9 16 (1.54%) HP
10 9 (0.87%) NetApp
11 6 (0.58%) NetScout
12 5 (0.48%) IBM
13 4 (0.39%) EMC
13 4 (0.39%) LANDesk
14 3 (0.29%) Dell
14 3 (0.29%) Lotus
14 3 (0.29%) BT
14 3 (0.29%) Sage
15 2 (0.19%) Red Hat
Milton Keynes, Buckinghamshire
IT Connections
Rate: 500 per day
Posted: 59 minutes ago
Milton Keynes, Buckinghamshire
IT Connections
Rate: 450 per day
Posted: 1 hour ago
Rugby, Warwickshire
VIQU
Rate: £15 - 20 per hour
Posted: 20 hours ago
Milton Keynes, Buckinghamshire
Lorien Resourcing
Rate: £350 - £400 per day
Posted: Yesterday
South Yorkshire
Computer Futures
Rate: £300 - £400 per day
Posted: 2 days ago
Wokingham, Berkshire
Staffworx Ltd
Rate: market rates, please quote
Posted: 5 days ago
City, London
First Point
Rate: £450 - £475 per day
Posted: 5 days ago
City, London
First Point
Rate: £450 - £500 per day
Posted: 5 days ago
Luton, Bedfordshire
Advantage XPO
Rate: £350 - £450 per day
Posted: 5 days ago
Stockton-On-Tees, Cleveland
Cubic Transportation Systems Limited
Rate: Up to £350 per day
Posted: 5 days ago
City, London
Harris Global
Posted: 6 days ago
West London
Lorien Resourcing
Rate: £400 - £450 per day
Posted: 6 days ago
London
Real Staffing
Rate: competitive
Posted: 7 days ago
London
Computer Futures
Rate: competitive
Posted: 7 days ago
Berkshire
Hays IT - Uk Posting account
Rate: £38000.00 - £42000.00 per day + Depending on Experience
Posted: 9 days ago
South East England
Real Staffing
Rate: £350 - £450 per day + based on experience
Posted: 10 days ago
London
Computer Futures
Rate: competitive
Posted: 14 days ago
Manchester
Hays IT - Uk Posting account
Rate: £300.00 - £450.00 per day
Posted: 15 days ago
Surrey
Computer Futures
Rate: competitive
Posted: 15 days ago
Chelmsford
CPS Group
Rate: £500 - 675 per day
Posted: 16 days ago