The first table below looks at the demand for the Service Manager role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Manager in their job title over the 3 months to 25 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles currently tracked.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
25 Jul 2014
Same period 2013 Same period 2012
Services Manager
Rank 243 287 249
Rank change year-on-year
+44 -38
Contract jobs requiring a Service Manager 451 314 434
As % of all contract IT jobs located in the UK 0.82% 0.62% 0.75%
As % of the Job Titles category 0.89% 0.67% 0.81%
Number of daily rates quoted 257 176 234
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£400 £400 £400
90% offered a daily rate of more than £300 £300 £277
10% offered a daily rate of more than £525 £533 £525
UK excluding London average daily rate £388 £346 £361
% change year-on-year
+11.91% -4.15%
Number of hourly rates quoted 14 5 7
Average hourly rate £28.17 £22.00 £20.00
Average hourly rate % change year-on-year
+28.02% +10.00%
90% offered a hourly rate of more than £21.63 £21.40 £12.35
10% offered a hourly rate of more than £49.50 £139.00 £45.00
UK excluding London average hourly rate £28.17 £22.00 £19.00
% change year-on-year
+28.02% +15.78%
Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
50509 47198 53521
As % of all contract IT jobs located in the UK 92.39% 92.49% 92.51%
Number of daily rates quoted 30674 27610 29823
Average daily rate £400 £400 £388
Average daily rate % change year-on-year
- +3.22%
90% offered a daily rate of more than £225 £230 £239
10% offered a daily rate of more than £550 £575 £560
UK excluding London average daily rate £350 £350 £348
% change year-on-year
- +0.71%
Number of hourly rates quoted 1993 2137 2716
Average hourly rate £16.50 £18.00 £19.19
Average hourly rate % change year-on-year
-8.33% -6.18%
90% offered a hourly rate of more than £10.50 £11.00 £11.50
10% offered a hourly rate of more than £37.80 £40.00 £40.00
UK excluding London average hourly rate £16.50 £17.00 £18.50
% change year-on-year
-2.94% -8.10%

Service Manager
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Service Manager in the job title within the UK as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in the UK

Service Manager
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Manager within the UK.

Service Manager Daily Rate Trend in the UK

Service Manager
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Manager within the UK over the 3 months to 25 July 2014.

Service Manager Daily Rate Histogram in the UK

Service Manager
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Manager within the UK.

Service Manager Hourly Rate Trend in the UK

Service Manager
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Manager within the UK over the 3 months to 25 July 2014.

Service Manager Hourly Rate Histogram in the UK

Service Manager
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Manager within the UK over the 3 months to 25 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +44 409 £400 - 150
London +21 129 £450 +2.56% 55
South East -10 83 £393 +15.44% 19
South West +9 51 £425 +30.76% 21
East of England +8 42 £450 +63.63% 8
Yorkshire +28 32 £375 +12.61% 6
City of London +15 32 £437 +1.39% 19
West Midlands -12 30 £375 -14.28% 19
West Yorkshire +29 26 £380 -5.00% 4
North West +10 25 £395 +3.94% 9
Leeds +21 22 £378 -5.62% 2
Cambridgeshire +6 20 £338 -
Scotland -13 19 £363 +11.53% 7
Berkshire 0 18 £388 +12.72% 6
Buckinghamshire -8 18 £450 +40.62% 5
Milton Keynes 0 13 £450 +45.16% 2
Cambridge -2 13 £275 -
Somerset -10 13 £363 +11.53% 1
Birmingham +3 12 £375 -16.66% 9
Surrey -4 12 £488 +27.45% 2
East Midlands -4 12 £309 -22.81% 8
Bristol -10 12 £464 +131.87% 4
Hampshire -18 12 £349 -5.74% 2
Essex +9 11 £413 +26.92%
Oxfordshire +2 10 £350 +12.00% 3
Crawley +12 9 - -
Cheshire +2 9 £373 -1.97% 1
West Sussex +2 9 - -
Edinburgh -10 9 £425 - 3
Manchester +1 8 £463 +42.30% 5

Service Manager
Top 30 Related IT Skills

For the 6 months to 25 July 2014, IT contractor jobs within the UK that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Manager in their job title.

1 524 (59.34%) ITIL
2 462 (52.32%) Service Delivery
3 351 (39.75%) Service Management
4 185 (20.95%) Finance
5 154 (17.44%) Project Management
6 146 (16.53%) SLA
7 110 (12.46%) ITIL Certification
8 107 (12.12%) Security Cleared
9 100 (11.33%) Change Management
10 92 (10.42%) PRINCE2
10 92 (10.42%) Incident Management
11 86 (9.74%) ITSM
12 84 (9.51%) Stakeholder Management
13 79 (8.95%) Microsoft
14 67 (7.59%) Problem Management
15 63 (7.13%) Windows
16 60 (6.80%) SC Cleared
16 60 (6.80%) Banking
17 48 (5.44%) ITIL V3
18 47 (5.32%) Telecoms
19 46 (5.21%) MS Office
19 46 (5.21%) Degree
20 45 (5.10%) Risk Management
21 44 (4.98%) Business Continuity
21 44 (4.98%) Management Information System
21 44 (4.98%) Supplier Management
22 41 (4.64%) MS Excel
23 39 (4.42%) Oracle
23 39 (4.42%) Continuous Improvement
24 34 (3.85%) HP

Service Manager
Top Related IT Skills by Category

For the 6 months to 25 July 2014, IT contractor jobs within the UK that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 22 (2.49%) SharePoint
2 20 (2.27%) MS Exchange
3 8 (0.91%) Tomcat
3 8 (0.91%) SharePoint Server
4 7 (0.79%) BizTalk Server
4 7 (0.79%) IIS
5 6 (0.68%) WebSphere Application Server
5 6 (0.68%) MQSeries
5 6 (0.68%) WebSphere
5 6 (0.68%) IBM HTTP Server
6 5 (0.57%) CMS
7 4 (0.45%) Exchange Server 2010
8 3 (0.34%) Exchange Server 2013
8 3 (0.34%) Blackberry Enterprise Server
8 3 (0.34%) WebLogic
9 2 (0.23%) IBM Notes
9 2 (0.23%) Oracle Workflow
10 1 (0.11%) WorkSite
10 1 (0.11%) Exchange Server 2007
10 1 (0.11%) Lync
Applications
1 46 (5.21%) MS Office
2 41 (4.64%) MS Excel
3 19 (2.15%) MS PowerPoint
4 14 (1.59%) MS Project
5 7 (0.79%) MS Visio
6 4 (0.45%) Spreadsheet
7 1 (0.11%) InfoPath
Business Applications
1 22 (2.49%) Remedy ITSM
2 4 (0.45%) Summit
3 3 (0.34%) SAP Oil and Gas
4 2 (0.23%) assyst
5 1 (0.11%) Dynamics NAV
5 1 (0.11%) Dynamics CRM
5 1 (0.11%) SAP ERP
5 1 (0.11%) SAP PM
5 1 (0.11%) SAP HR
5 1 (0.11%) Maximo
5 1 (0.11%) Oracle EBS R12
5 1 (0.11%) Oracle Procure-to-Pay
Cloud Services
1 14 (1.59%) SaaS
2 9 (1.02%) PaaS
3 8 (0.91%) IaaS
4 5 (0.57%) Amazon AWS
5 1 (0.11%) Cloud Computing
5 1 (0.11%) Office 365
Communications & Networking
1 18 (2.04%) SAN
2 16 (1.81%) WAN
3 13 (1.47%) LAN
4 11 (1.25%) Internet
5 9 (1.02%) Firewall
6 7 (0.79%) Broadband
7 6 (0.68%) HTTP
7 6 (0.68%) Wi-Fi
8 5 (0.57%) DNS
9 4 (0.45%) 3G
9 4 (0.45%) VoIP
10 3 (0.34%) DHCP
10 3 (0.34%) LTE
11 2 (0.23%) Ethernet
11 2 (0.23%) TCP/IP
11 2 (0.23%) VPN
11 2 (0.23%) WLAN
11 2 (0.23%) GSM
11 2 (0.23%) PBX
12 1 (0.11%) SMS
Database & Business Intelligence
1 13 (1.47%) Oracle Database
2 11 (1.25%) DataStage
3 8 (0.91%) SQL Server
3 8 (0.91%) Data Mining
4 7 (0.79%) Spotfire
4 7 (0.79%) DB2
5 4 (0.45%) Data Warehouse
6 2 (0.23%) EDRMS
6 2 (0.23%) SQL Server Reporting Services
6 2 (0.23%) SQL Server Analysis Services
7 1 (0.11%) SQL Server 2008
7 1 (0.11%) MongoDB
7 1 (0.11%) RDBMS
7 1 (0.11%) Relational Database
7 1 (0.11%) SQL Server Integration Services
7 1 (0.11%) MySQL
7 1 (0.11%) Crystal Reports
Development Applications
1 4 (0.45%) Team Foundation Server
2 3 (0.34%) Subversion
3 2 (0.23%) Maven
3 2 (0.23%) Ant
4 1 (0.11%) Oracle Forms
4 1 (0.11%) Oracle APEX
General
1 185 (20.95%) Finance
2 60 (6.80%) Banking
3 47 (5.32%) Telecoms
4 32 (3.62%) Retail
5 22 (2.49%) Pharmaceutical
6 21 (2.38%) Investment Banking
7 20 (2.27%) Marketing
8 12 (1.36%) Legal
8 12 (1.36%) Manufacturing
9 11 (1.25%) Local Government
10 8 (0.91%) Back Office
10 8 (0.91%) Law
11 7 (0.79%) Front Office
12 5 (0.57%) Billing
13 4 (0.45%) Japanese Language
14 3 (0.34%) Dutch Language
14 3 (0.34%) Retail Banking
14 3 (0.34%) Advertising
14 3 (0.34%) Automotive
14 3 (0.34%) Electronics
Libraries, Frameworks & Software Standards
1 12 (1.36%) Web Services
2 6 (0.68%) Middleware
3 5 (0.57%) COM
4 2 (0.23%) XML
5 1 (0.11%) EDI
5 1 (0.11%) JMS
5 1 (0.11%) HTML
5 1 (0.11%) .NET
5 1 (0.11%) OLE
5 1 (0.11%) Hibernate
5 1 (0.11%) Spring
5 1 (0.11%) AOM
5 1 (0.11%) Java EE
5 1 (0.11%) JSON
5 1 (0.11%) Velocity
5 1 (0.11%) Drools
5 1 (0.11%) SAP PI
5 1 (0.11%) Oracle Fusion
5 1 (0.11%) REST
Miscellaneous
1 44 (4.98%) Management Information System
2 29 (3.28%) NHS
3 11 (1.25%) CMDB
4 10 (1.13%) DTV
5 8 (0.91%) Freedom of Information
5 8 (0.91%) Derivative
5 8 (0.91%) Video Conferencing
5 8 (0.91%) Open Source
6 7 (0.79%) Statistics
7 6 (0.68%) Data Protection Act
7 6 (0.68%) Blackberry
8 5 (0.57%) Computer Science
8 5 (0.57%) FMCG
8 5 (0.57%) Client/Server
9 4 (0.45%) PMI
9 4 (0.45%) Interest Rate Derivative
9 4 (0.45%) Economics
9 4 (0.45%) Freedom of Information Act
10 3 (0.34%) Data Integration
10 3 (0.34%) Kindle
Operating Systems
1 63 (7.13%) Windows
2 22 (2.49%) UNIX
3 14 (1.59%) Windows 7
4 12 (1.36%) Linux
5 9 (1.02%) Windows Server 2008
6 8 (0.91%) Red Hat Enterprise Linux
6 8 (0.91%) Windows Server 2003
7 7 (0.79%) Windows XP
8 6 (0.68%) SUSE
8 6 (0.68%) AIX
9 5 (0.57%) Windows 2000
9 5 (0.57%) Windows NT
10 3 (0.34%) Windows 8
10 3 (0.34%) Windows Server 2012
11 2 (0.23%) Solaris
12 1 (0.11%) HPUX
12 1 (0.11%) Mac OS
Processes & Methodologies
1 524 (59.34%) ITIL
2 462 (52.32%) Service Delivery
3 351 (39.75%) Service Management
4 154 (17.44%) Project Management
5 100 (11.33%) Change Management
6 92 (10.42%) PRINCE2
6 92 (10.42%) Incident Management
7 86 (9.74%) ITSM
8 84 (9.51%) Stakeholder Management
9 67 (7.59%) Problem Management
10 48 (5.44%) ITIL V3
11 45 (5.10%) Risk Management
12 44 (4.98%) Supplier Management
12 44 (4.98%) Business Continuity
13 39 (4.42%) Continuous Improvement
14 33 (3.74%) Performance Management
14 33 (3.74%) Disaster Recovery
15 31 (3.51%) Configuration Management
16 27 (3.06%) Agile Software Development
17 26 (2.94%) CRM
Programming Languages
1 21 (2.38%) SQL
2 6 (0.68%) Java
3 5 (0.57%) C
4 2 (0.23%) VBScript
4 2 (0.23%) VB
4 2 (0.23%) Ruby
5 1 (0.11%) PowerShell
5 1 (0.11%) ABAP
5 1 (0.11%) Python
5 1 (0.11%) Shell Script
5 1 (0.11%) C++
5 1 (0.11%) Perl
Qualifications
1 110 (12.46%) ITIL Certification
2 107 (12.12%) Security Cleared
3 60 (6.80%) SC Cleared
4 46 (5.21%) Degree
5 30 (3.40%) DV Cleared
6 29 (3.28%) ITIL Foundation Certificate
7 20 (2.27%) PRINCE2 Practitioner
8 16 (1.81%) PMI Certification
9 13 (1.47%) ISEB
10 12 (1.36%) PMP
10 12 (1.36%) Microsoft Certification
11 10 (1.13%) ISEB Practitioner
12 9 (1.02%) PRINCE2 Certification
13 7 (0.79%) CISSP
14 5 (0.57%) MCDST
15 4 (0.45%) MCP
16 3 (0.34%) MCSE
16 3 (0.34%) IBM Certification
16 3 (0.34%) BC Cleared
17 2 (0.23%) Six Sigma Black Belt
Quality Assurance & Compliance
1 146 (16.53%) SLA
2 17 (1.93%) ISO 9001
3 15 (1.70%) QA
4 13 (1.47%) COBIT
5 10 (1.13%) ISO/IEC 27001
6 9 (1.02%) Sarbanes-Oxley
7 6 (0.68%) ISO 14001
8 4 (0.45%) BS15000
8 4 (0.45%) GxP
9 3 (0.34%) BS25999
10 2 (0.23%) Data Quality
10 2 (0.23%) BS7799
10 2 (0.23%) GCP
11 1 (0.11%) EMIR
11 1 (0.11%) Dodd-Frank
11 1 (0.11%) ISO/IEC 20000
System Software
1 19 (2.15%) Active Directory
2 8 (0.91%) VMware Infrastructure
3 3 (0.34%) XenApp
4 2 (0.23%) MetaFrame
4 2 (0.23%) Terminal Server
5 1 (0.11%) VMware ESX
5 1 (0.11%) Microsoft App-V
5 1 (0.11%) Microsoft Virtual Server
5 1 (0.11%) Hyper-V
Systems Management
1 10 (1.13%) SCSM
2 7 (0.79%) Tivoli
3 6 (0.68%) Oracle Identity Manager
3 6 (0.68%) Oracle Identity Management
4 5 (0.57%) HP UCMDB
5 3 (0.34%) Tivoli Identity Manager
6 2 (0.23%) Tivoli Storage Manager
6 2 (0.23%) BMC PATROL
6 2 (0.23%) NetBackup
6 2 (0.23%) SCCM
6 2 (0.23%) FortiGate
6 2 (0.23%) SolarWinds Orion
7 1 (0.11%) Forefront Identity Manager
7 1 (0.11%) SCOM
Vendors
1 79 (8.95%) Microsoft
2 39 (4.42%) Oracle
3 34 (3.85%) HP
4 25 (2.83%) Remedy
5 24 (2.72%) SAP
6 19 (2.15%) Cisco
7 17 (1.93%) IBM
8 16 (1.81%) BMC
9 15 (1.70%) VMware
10 10 (1.13%) Citrix
11 9 (1.02%) Sun
12 8 (0.91%) Dell
12 8 (0.91%) Red Hat
12 8 (0.91%) Axway
13 6 (0.68%) ServiceNow
13 6 (0.68%) TIBCO
14 5 (0.57%) NetApp
14 5 (0.57%) Salesforce.com
15 4 (0.45%) Lotus
15 4 (0.45%) Juniper
City, London
LA International
Rate: £450 - £550 per day
Posted: 17 hours ago
London
Real Staffing
Rate: £400 - £500 per day
Posted: Yesterday
Surrey
Reed Technology - UK Posting Account
Rate: £650 - £700 per day
Posted: Yesterday
Milton Keynes, Buckinghamshire
Certes Computing Ltd
Rate: Negotiable
Posted: Yesterday
North West England
Real Staffing
Rate: £375 - £450 per day
Posted: 2 days ago
Jersey, Channel Isles
Randstad Technologies
Rate: £200 - £250 per day
Posted: 2 days ago
Manchester
Volt
Rate: £12.38 per hour
Posted: 2 days ago
London
LA International
Rate: £500 - £600 per day
Posted: 3 days ago
West Bromwich, West Midlands (County)
Jumar
Posted: 3 days ago
West Midlands
Experis Ltd
Rate: £350 - £425 per day
Posted: 3 days ago
London
TEKsystems
Rate: £450 - £500 per day
Posted: 3 days ago
London
ITF Solutions
Rate: £475 - £500 per day
Posted: 4 days ago
East Midlands
Real Staffing
Rate: £300 - £350 per day + competitive
Posted: 4 days ago
London
TEKsystems
Rate: £300 - £350 per day
Posted: 4 days ago
Surrey
Volt
Posted: 5 days ago
Edinburgh, Midlothian
TEKsystems
Rate: £300 - £400 per day
Posted: 5 days ago
Taunton
Reed Technology - UK Posting Account
Rate: £400 - £450 per day
Posted: 7 days ago
South West England
DP Connect
Rate: £400 - £450 per day
Posted: 7 days ago
London
British Museum
Rate: From £37,455 to £44,298 per annum
Posted: 10 days ago
Leeds
DP Connect
Rate: Negotiable
Posted: 10 days ago