The first table below looks at the demand for the Service Manager role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Manager in their job title over the 3 months to 24 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles currently tracked.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 Apr 2014
Same period 2013 Same period 2012
Services Manager
Rank 245 213 210
Rank change year-on-year
-32 -3
Contract jobs requiring a Service Manager 429 423 512
As % of all contract IT jobs located in the UK 0.79% 0.89% 0.85%
As % of the Job Titles category 0.85% 0.96% 0.91%
Number of daily rates quoted 245 246 295
Average daily rate £400 £400 £400
90% offered a daily rate of more than £275 £265 £275
10% offered a daily rate of more than £518 £521 £550
UK excluding London average daily rate £385 £388 £358
% change year-on-year
-0.64% +8.39%
Number of hourly rates quoted 8 8 12
Average hourly rate £41.54 £19.39 £20.00
Average hourly rate % change year-on-year
+114.20% -3.05%
90% offered a hourly rate of more than £18.70 £18.90 £11.60
10% offered a hourly rate of more than £56.75 £76.40 £41.48
UK excluding London average hourly rate £20.00 £19.39 £18.00
% change year-on-year
+3.14% +7.72%
Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
50313 44084 56073
As % of all contract IT jobs located in the UK 92.17% 92.43% 92.75%
Number of daily rates quoted 30713 25214 30795
Average daily rate £390 £400 £400
Average daily rate % change year-on-year
-2.50% -
90% offered a daily rate of more than £230 £238 £238
10% offered a daily rate of more than £550 £575 £575
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 1990 2177 2578
Average hourly rate £17.50 £18.00 £19.00
Average hourly rate % change year-on-year
-2.77% -5.26%
90% offered a hourly rate of more than £11.00 £11.00 £11.25
10% offered a hourly rate of more than £42.50 £40.00 £40.00
UK excluding London average hourly rate £17.50 £17.50 £19.00
% change year-on-year
- -7.89%

Service Manager
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Service Manager in the job title within the UK as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in the UK

Service Manager
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Manager within the UK.

Service Manager Daily Rate Trend in the UK

Service Manager
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Manager within the UK over the 3 months to 24 April 2014.

Service Manager Daily Rate Histogram in the UK

Service Manager
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Manager within the UK.

Service Manager Hourly Rate Trend in the UK

Service Manager
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Manager within the UK over the 3 months to 24 April 2014.

Service Manager Hourly Rate Histogram in the UK

Service Manager
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Manager within the UK over the 3 months to 24 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Find
Job
Vacancies
England -33 398 £400 - 63
London +27 173 £414 -2.64% 29
South East -20 83 £390 -2.50% 11
City of London +22 47 £436 +1.15% 6
Berkshire -6 31 £391 -2.18% 3
West Midlands -22 30 £321 -9.57% 4
South West +9 29 £400 +16.78% 3
North West -31 27 £468 +55.83% 5
East Midlands -32 18 £275 -31.25% 4
Reading -1 17 £535 +64.61% 1
Yorkshire -21 17 £388 +3.33% 4
East of England -21 17 £375 +15.38% 3
West Yorkshire -19 16 £381 +1.66% 1
Somerset - 15 £400 - 1
Surrey +1 14 £390 -4.00% 2
Cheshire -8 14 £450 +28.57%
Taunton - 13 £400 -
Hampshire +9 11 £345 +2.22% 4
Scotland -8 10 £320 -20.00% 1
Manchester -16 10 £247 -17.58% 1
Warwickshire -4 9 £300 -45.45% 1
Buckinghamshire -30 9 £375 +7.14% 2
Birmingham -7 8 £425 +7.25% 3
Essex -11 8 £375 +13.63%
Leeds -21 8 £381 -3.17%
Glasgow +14 7 £320 -25.79%
Hertfordshire -5 7 £285 -
Watford -9 7 £285 -
Wales -26 7 £388 -18.42% 4
Nottinghamshire +3 6 £266 -29.00% 1

Service Manager
Top 30 Related IT Skills

For the 6 months to 24 April 2014, IT contractor jobs within the UK that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Manager in their job title.

1 496 (61.39%) ITIL
2 426 (52.72%) Service Delivery
3 326 (40.35%) Service Management
4 185 (22.90%) Finance
5 135 (16.71%) ITIL Certification
6 134 (16.58%) Project Management
7 114 (14.11%) SLA
8 90 (11.14%) PRINCE2
9 89 (11.01%) Windows
9 89 (11.01%) Microsoft
10 84 (10.40%) Change Management
10 84 (10.40%) Security Cleared
11 77 (9.53%) ITSM
12 76 (9.41%) Stakeholder Management
13 75 (9.28%) Incident Management
14 65 (8.04%) Problem Management
15 60 (7.43%) MS Office
16 56 (6.93%) Telecoms
17 55 (6.81%) SC Cleared
18 49 (6.06%) Continuous Improvement
19 45 (5.57%) Supplier Management
20 41 (5.07%) ITIL V3
20 41 (5.07%) Active Directory
21 40 (4.95%) HP
22 39 (4.83%) Banking
23 38 (4.70%) Risk Management
23 38 (4.70%) Management Information System
24 37 (4.58%) MS Excel
24 37 (4.58%) Degree
25 35 (4.33%) NHS

Service Manager
Top Related IT Skills by Category

For the 6 months to 24 April 2014, IT contractor jobs within the UK that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 31 (3.84%) MS Exchange
2 17 (2.10%) SharePoint
3 14 (1.73%) IBM Notes
4 10 (1.24%) IIS
4 10 (1.24%) Tomcat
5 7 (0.87%) WebSphere
6 6 (0.74%) MQSeries
6 6 (0.74%) WebSphere Application Server
6 6 (0.74%) CMS
6 6 (0.74%) IBM HTTP Server
7 5 (0.62%) BizTalk Server
8 4 (0.50%) WebLogic
8 4 (0.50%) SharePoint Server
9 3 (0.37%) Apache
9 3 (0.37%) Blackberry Enterprise Server
10 1 (0.12%) NetWeaver
10 1 (0.12%) Exchange Server 2007
10 1 (0.12%) SharePoint 2010
10 1 (0.12%) Lync
10 1 (0.12%) Exchange Server 2003
Applications
1 60 (7.43%) MS Office
2 37 (4.58%) MS Excel
3 14 (1.73%) MS PowerPoint
4 11 (1.36%) MS Visio
5 10 (1.24%) MS Project
6 2 (0.25%) Spreadsheet
Business Applications
1 15 (1.86%) Remedy ITSM
2 1 (0.12%) Agresso
2 1 (0.12%) Summit
2 1 (0.12%) SAP PM
2 1 (0.12%) Cognos TM1
2 1 (0.12%) SAP Oil and Gas
2 1 (0.12%) Academy Revenues and Benefits
2 1 (0.12%) Dynamics CRM
2 1 (0.12%) SAP ERP
Cloud Services
1 4 (0.50%) Office 365
2 3 (0.37%) SaaS
Communications & Networking
1 20 (2.48%) SAN
2 18 (2.23%) LAN
3 16 (1.98%) WAN
3 16 (1.98%) VPN
4 10 (1.24%) Internet
4 10 (1.24%) Firewall
5 9 (1.11%) DNS
6 8 (0.99%) Intranet
7 6 (0.74%) HTTP
8 5 (0.62%) MPLS
9 4 (0.50%) Wi-Fi
9 4 (0.50%) TCP/IP
9 4 (0.50%) H.323
9 4 (0.50%) Frame Relay
9 4 (0.50%) IP Telephony
9 4 (0.50%) SSL
9 4 (0.50%) S/MIME
9 4 (0.50%) DHCP
10 3 (0.37%) Ethernet
10 3 (0.37%) LDAP
Database & Business Intelligence
1 11 (1.36%) Oracle Database
2 10 (1.24%) Data Warehouse
3 9 (1.11%) DataStage
4 8 (0.99%) DB2
5 6 (0.74%) Data Mining
6 5 (0.62%) Spotfire
7 4 (0.50%) SQL Server
8 3 (0.37%) Crystal Reports
9 2 (0.25%) EDRMS
10 1 (0.12%) SQL Server Reporting Services
10 1 (0.12%) SQL Server Integration Services
10 1 (0.12%) DecisionStream
10 1 (0.12%) SQL Server Analysis Services
10 1 (0.12%) SQL Server 2008
Development Applications
1 1 (0.12%) Oracle Forms
1 1 (0.12%) Subversion
General
1 185 (22.90%) Finance
2 56 (6.93%) Telecoms
3 39 (4.83%) Banking
4 30 (3.71%) Retail
5 20 (2.48%) Investment Banking
6 17 (2.10%) Marketing
7 16 (1.98%) Pharmaceutical
8 14 (1.73%) Financial Institution
8 14 (1.73%) Legal
9 9 (1.11%) Manufacturing
10 7 (0.87%) Front Office
11 5 (0.62%) Back Office
11 5 (0.62%) Billing
11 5 (0.62%) Local Government
12 4 (0.50%) Automotive
12 4 (0.50%) Advertising
13 3 (0.37%) Law
13 3 (0.37%) Retail Banking
13 3 (0.37%) Japanese Language
14 2 (0.25%) Dutch Language
Libraries, Frameworks & Software Standards
1 6 (0.74%) Web Services
2 5 (0.62%) Middleware
3 4 (0.50%) COM
4 2 (0.25%) SAP PI
4 2 (0.25%) Hibernate
4 2 (0.25%) Spring
4 2 (0.25%) HTML
4 2 (0.25%) XML
4 2 (0.25%) EDI
5 1 (0.12%) JMS
5 1 (0.12%) .NET
5 1 (0.12%) J2EE
5 1 (0.12%) OLE
5 1 (0.12%) AOM
5 1 (0.12%) Java EE
5 1 (0.12%) JSON
5 1 (0.12%) Apache Flex
5 1 (0.12%) Oracle Fusion
5 1 (0.12%) REST
Miscellaneous
1 38 (4.70%) Management Information System
2 35 (4.33%) NHS
3 18 (2.23%) Blackberry
4 12 (1.49%) CMDB
5 8 (0.99%) Derivative
5 8 (0.99%) PMI
6 7 (0.87%) Statistics
6 7 (0.87%) Data Protection Act
7 6 (0.74%) Video Conferencing
7 6 (0.74%) FMCG
8 5 (0.62%) Interest Rate Derivative
8 5 (0.62%) Smartcard
8 5 (0.62%) PKI
9 4 (0.50%) Freedom of Information
9 4 (0.50%) Freedom of Information Act
10 3 (0.37%) Data Integration
10 3 (0.37%) Computer Science
10 3 (0.37%) DTV
10 3 (0.37%) EPoS
11 2 (0.25%) Mainframe
Operating Systems
1 89 (11.01%) Windows
2 24 (2.97%) UNIX
2 24 (2.97%) Windows 7
3 23 (2.85%) Linux
4 21 (2.60%) Windows XP
5 19 (2.35%) Windows Server 2003
6 18 (2.23%) Windows Server 2008
7 16 (1.98%) Windows 2000
8 13 (1.61%) NetWare
9 10 (1.24%) Red Hat Enterprise Linux
10 7 (0.87%) Windows 8
11 6 (0.74%) SUSE
11 6 (0.74%) AIX
12 5 (0.62%) Solaris
13 3 (0.37%) HPUX
14 2 (0.25%) Windows NT
14 2 (0.25%) Windows Server 2012
15 1 (0.12%) Mac OS
15 1 (0.12%) MVS
Processes & Methodologies
1 496 (61.39%) ITIL
2 426 (52.72%) Service Delivery
3 326 (40.35%) Service Management
4 134 (16.58%) Project Management
5 90 (11.14%) PRINCE2
6 84 (10.40%) Change Management
7 77 (9.53%) ITSM
8 76 (9.41%) Stakeholder Management
9 75 (9.28%) Incident Management
10 65 (8.04%) Problem Management
11 49 (6.06%) Continuous Improvement
12 45 (5.57%) Supplier Management
13 41 (5.07%) ITIL V3
14 38 (4.70%) Risk Management
15 29 (3.59%) Asset Management
16 26 (3.22%) Performance Management
17 25 (3.09%) Business Continuity
18 24 (2.97%) CRM
19 23 (2.85%) Root Cause Analysis
20 22 (2.72%) Configuration Management
Programming Languages
1 14 (1.73%) VBScript
2 13 (1.61%) PowerShell
3 9 (1.11%) SQL
4 8 (0.99%) Java
5 4 (0.50%) C
6 1 (0.12%) Perl
6 1 (0.12%) VB
6 1 (0.12%) ABAP
6 1 (0.12%) Python
6 1 (0.12%) Ruby
Qualifications
1 135 (16.71%) ITIL Certification
2 84 (10.40%) Security Cleared
3 55 (6.81%) SC Cleared
4 37 (4.58%) Degree
5 16 (1.98%) PMI Certification
6 15 (1.86%) DV Cleared
7 14 (1.73%) Microsoft Certification
8 13 (1.61%) PRINCE2 Practitioner
9 12 (1.49%) PRINCE2 Certification
10 9 (1.11%) PMP
11 6 (0.74%) ISEB
11 6 (0.74%) APMP
12 5 (0.62%) ISEB Practitioner
12 5 (0.62%) MCDST
13 4 (0.50%) CISSP
14 3 (0.37%) MCP
14 3 (0.37%) IBM Certification
14 3 (0.37%) BC Cleared
15 2 (0.25%) MCSE
16 1 (0.12%) Postgraduate
Quality Assurance & Compliance
1 114 (14.11%) SLA
2 11 (1.36%) COBIT
3 7 (0.87%) ISO 9001
4 5 (0.62%) QA
5 4 (0.50%) GxP
6 3 (0.37%) ISO/IEC 27001
7 2 (0.25%) GCP
8 1 (0.12%) Sarbanes-Oxley
8 1 (0.12%) ISO 14001
8 1 (0.12%) ISO/IEC 20000
8 1 (0.12%) PCI DSS
8 1 (0.12%) Data Quality
System Software
1 41 (5.07%) Active Directory
2 16 (1.98%) VMware Infrastructure
3 13 (1.61%) XenDesktop
4 2 (0.25%) KVM
4 2 (0.25%) Hyper-V
4 2 (0.25%) MetaFrame
4 2 (0.25%) Terminal Server
5 1 (0.12%) VMware ESX
5 1 (0.12%) Microsoft App-V
Systems Management
1 13 (1.61%) ServiceCenter
2 8 (0.99%) SCSM
3 6 (0.74%) Tivoli
4 3 (0.37%) Tivoli Identity Manager
4 3 (0.37%) SCCM
5 2 (0.25%) NetBackup
5 2 (0.25%) OVSD
6 1 (0.12%) Tivoli Storage Manager
6 1 (0.12%) SCOM
6 1 (0.12%) HP UCMDB
6 1 (0.12%) Forefront Identity Manager
Vendors
1 89 (11.01%) Microsoft
2 40 (4.95%) HP
3 30 (3.71%) Oracle
4 23 (2.85%) SAP
4 23 (2.85%) VMware
5 20 (2.48%) Citrix
6 18 (2.23%) Lotus
7 17 (2.10%) Cisco
8 16 (1.98%) IBM
8 16 (1.98%) Remedy
9 13 (1.61%) Novell
10 11 (1.36%) Dell
10 11 (1.36%) BMC
11 10 (1.24%) Red Hat
12 9 (1.11%) Sun
12 9 (1.11%) ServiceNow
13 6 (0.74%) Axway
13 6 (0.74%) EMC
14 5 (0.62%) NetApp
15 4 (0.50%) Sybase
Aberdeen, Aberdeenshire
Cathcart Associates Ltd
Rate: £150 - £200 per day
Posted: 12 hours ago
Aberdeen
Cathcart Associates
Rate: £150 - £200 per day
Posted: 13 hours ago
Surrey
The Bridge Ltd
Rate: Unspecified Neg
Posted: Yesterday
Leicestershire
Roc Search
Posted: Yesterday
London
Connectus
Rate: £300 - £400 per day
Posted: Yesterday
London
Hydrogen Group
Posted: Yesterday
North West
Redrock Consulting Ltd
Rate: £20 - £22 per hour + NEGOTIABLE
Posted: Yesterday
Hook, Hampshire
HAYS INFORMATION TECHNOLOGY
Rate: £350.00 - £370.00 per day
Posted: 2 days ago
Hook
Hays IT - Uk Posting account
Rate: £350.00 - £370.00 per day
Posted: 2 days ago
North West
Nicoll Curtin
Rate: £500 per day
Posted: 2 days ago
North West England
Nicoll Curtin
Rate: £500 per day
Posted: 2 days ago
Bristol, Avon
Blue Personnel
Rate: From £550 to £600 per day
Posted: 6 days ago
Surrey
Volt
Posted: 7 days ago
City of London
esynergy Solutions - UK
Rate: £200 - £300 per day
Posted: 10 days ago
Warwickshire
Nigel Frank International Limited - Newcastle
Rate: £300 - £500 per day
Posted: 13 days ago
Uxbridge
Progressive Recruitment
Rate: £50 - £51 per hour
Posted: 15 days ago
Uxbridge
Progressive Recruitment
Rate: £52 - £53 per hour
Posted: 15 days ago
Uxbridge
Progressive Recruitment
Rate: £50 - £51 per hour
Posted: 15 days ago
London
Opus Recruitment Solutions Ltd
Rate: £450 per day
Posted: 16 days ago
South East England
Interquest - Sand Resources
Rate: £300 - £375 per day
Posted: 20 days ago