The statistics below represent IT contracts advertised across the UK that had Service Manager featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 21 February 2017 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
21 Feb 2017
Same period 2016 Same period 2015
Services Manager
UK
Rank 299 273 233
Rank change year-on-year
-26 -40
Contract jobs requiring a Service Manager 326 426 495
As % of all contract IT jobs located in the UK 0.72% 0.83% 0.96%
As % of the Job Titles category 0.76% 0.88% 1.01%
Number of daily rates quoted 223 261 315
Median daily rate £448 £415 £400
Median daily rate % change year-on-year
+7.95% +3.75%
90% offered a daily rate of more than £308 £300 £250
10% offered a daily rate of more than £550 £600 £510
UK excluding London median daily rate £438 £390 £379
% change year-on-year
+12.17% +2.97%
Number of hourly rates quoted 8 7 13
Median hourly rate £26.50 £20.63 £25.00
Median hourly rate % change year-on-year
+28.48% -17.50%
90% offered a hourly rate of more than £17.55 £20.63 £13.20
10% offered a hourly rate of more than £30.20 £28.20 £29.50
UK excluding London median hourly rate £26.50 £20.63 £25.00
% change year-on-year
+28.48% -17.50%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
42939 48598 48934
As % of all contract IT jobs located in the UK 94.70% 94.99% 94.80%
Number of daily rates quoted 28014 31275 30245
Median daily rate £425 £415 £400
Median daily rate % change year-on-year
+2.40% +3.75%
90% offered a daily rate of more than £250 £260 £240
10% offered a daily rate of more than £600 £575 £563
UK excluding London median daily rate £400 £380 £375
% change year-on-year
+5.26% +1.33%
Number of hourly rates quoted 1573 1632 1895
Median hourly rate £18.00 £17.50 £17.50
Median hourly rate % change year-on-year
+2.85% -
90% offered a hourly rate of more than £11.17 £11.00 £11.00
10% offered a hourly rate of more than £47.00 £50.00 £40.60
UK excluding London median hourly rate £17.50 £18.00 £16.75
% change year-on-year
-2.77% +7.46%

Service Manager
Jobs Demand Trend

The demand trend of IT contracts that featured Service Manager in the job title.

Service Manager Jobs Demand Trend in the UK

Service Manager
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Manager within the UK.

Service Manager Daily Rate Trend in the UK

Service Manager
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Manager within the UK over the 3 months to 21 February 2017.

Service Manager Daily Rate Histogram in the UK

Service Manager
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Manager within the UK.

Service Manager Hourly Rate Trend in the UK

Service Manager
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Manager within the UK over the 3 months to 21 February 2017.

Service Manager Hourly Rate Histogram in the UK

Service Manager
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Manager within the UK over the 3 months to 21 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -22 312 £450 +5.88% 72
London -49 109 £450 +0.84% 29
South East +20 79 £463 +15.62% 16
West Midlands +12 35 £425 -2.29% 3
East of England +1 21 £400 -11.11% 4
Berkshire +8 19 £563 +45.16% 3
North West +2 19 £400 +23.07% 5
Hampshire +27 18 £450 -2.70% 1
Yorkshire +6 18 £425 -5.55% 4
City of London 0 15 £455 +7.05% 5
Coventry -1 14 £420 -9.18% 1
Buckinghamshire +8 13 £411 +0.24% 3
East Midlands +4 13 £513 +36.66% 2
Birmingham +7 12 £425 +22.30% 1
Nottinghamshire +8 11 £525 +40.00%
Nottingham +6 11 £525 +40.00%
Middlesex +12 10 £484 +13.88%
Manchester +6 10 £400 +14.28% 3
Hertfordshire +5 9 £550 +50.68% 2
West Yorkshire +11 8 £394 -7.35% 3
West Sussex -7 8 £463 +15.62% 2
Surrey +16 7 £463 +7.91% 4
South Yorkshire 0 7 £700 +21.73% 1
South West -11 7 £525 +40.00% 8
North East -21 7 £374 -37.70% 1
Scotland +12 6 £425 +11.11% 2
Watford +7 6 - - 1
Milton Keynes +2 6 £411 +0.24% 3
Sheffield +2 6 £700 +21.73%
Tyne and Wear -17 6 £388 -33.18%

Service Manager Skill Set
Top 30 Related IT Skills

For the 6 months to 21 February 2017, Service Manager contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring Service Manager in the job title.

1 404 (57.80%) ITIL
2 329 (47.07%) Service Delivery
3 284 (40.63%) Service Management
4 137 (19.60%) Finance
5 117 (16.74%) Service Design
6 114 (16.31%) Stakeholder Management
7 111 (15.88%) Project Management
8 109 (15.59%) SLA
9 96 (13.73%) Agile Software Development
9 96 (13.73%) Security Cleared
10 95 (13.59%) ITIL V3
11 82 (11.73%) ITIL Certification
12 78 (11.16%) SC Cleared
13 76 (10.87%) PRINCE2
14 68 (9.73%) Analytical Skills
15 59 (8.44%) Change Management
16 57 (8.15%) ITSM
17 53 (7.58%) Continuous Improvement
18 46 (6.58%) Telecoms
18 46 (6.58%) Incident Management
19 42 (6.01%) Microsoft
20 41 (5.87%) Problem Management
21 39 (5.58%) Windows
22 35 (5.01%) Supplier Management
23 34 (4.86%) Transition Management
24 33 (4.72%) ServiceNow
24 33 (4.72%) SAP
25 31 (4.43%) Configuration Management
26 30 (4.29%) Release Management
27 29 (4.15%) CRM

Service Manager Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 28 (4.01%) SharePoint
2 9 (1.29%) Skype for Business
3 8 (1.14%) SAS
4 6 (0.86%) MS Exchange
5 2 (0.29%) IIS
6 1 (0.14%) Apache
6 1 (0.14%) CMS
6 1 (0.14%) Confluence
6 1 (0.14%) SharePoint Server
Applications
1 29 (4.15%) MS Office
2 25 (3.58%) MS Excel
3 24 (3.43%) MS PowerPoint
4 10 (1.43%) MS Visio
5 2 (0.29%) MS Project
5 2 (0.29%) Spreadsheet
Business Applications
1 13 (1.86%) Remedy ITSM
2 8 (1.14%) Dynamics CRM
3 3 (0.43%) SAP Oil and Gas
4 2 (0.29%) Unit4 Business World
5 1 (0.14%) Oracle EBS
5 1 (0.14%) Oracle Financials
5 1 (0.14%) SAP Business ByDesign
5 1 (0.14%) SAP ERP
Cloud Services
1 19 (2.72%) Office 365
2 9 (1.29%) SuccessFactors
3 7 (1.00%) Cloud Computing
4 6 (0.86%) IaaS
5 5 (0.72%) PaaS
6 1 (0.14%) Microsoft Azure
6 1 (0.14%) SaaS
6 1 (0.14%) Veeva
6 1 (0.14%) Yammer
Communications & Networking
1 16 (2.29%) WAN
2 15 (2.15%) LAN
3 8 (1.14%) Internet
3 8 (1.14%) MPLS
4 6 (0.86%) DHCP
4 6 (0.86%) DNS
4 6 (0.86%) Firewall
5 5 (0.72%) TCP/IP
6 4 (0.57%) Network Security
7 3 (0.43%) 3G
7 3 (0.43%) 4G
7 3 (0.43%) Skype
8 2 (0.29%) Broadband
8 2 (0.29%) IP Telephony
8 2 (0.29%) SAN
8 2 (0.29%) SMS
8 2 (0.29%) Wi-Fi
9 1 (0.14%) PBX
9 1 (0.14%) PSTN
9 1 (0.14%) VoIP
Database & Business Intelligence
1 12 (1.72%) Relational Database
2 11 (1.57%) Data Warehouse
3 8 (1.14%) Hadoop
4 5 (0.72%) SQL Server
5 3 (0.43%) BusinessObjects
5 3 (0.43%) SQL Server 2008
6 2 (0.29%) MySQL
7 1 (0.14%) MongoDB
7 1 (0.14%) Oracle Database
Development Applications
1 7 (1.00%) JIRA
2 1 (0.14%) CA Gen
General
1 137 (19.60%) Finance
2 46 (6.58%) Telecoms
3 19 (2.72%) Banking
4 17 (2.43%) Retail
5 14 (2.00%) Billing
6 9 (1.29%) Legal
6 9 (1.29%) Marketing
7 8 (1.14%) Back Office
8 6 (0.86%) Advertising
9 5 (0.72%) Law
9 5 (0.72%) Manufacturing
9 5 (0.72%) Pharmaceutical
10 4 (0.57%) French Language
10 4 (0.57%) Publishing
11 3 (0.43%) Electronics
11 3 (0.43%) Financial Institution
11 3 (0.43%) Military
11 3 (0.43%) Retail Banking
12 2 (0.29%) Automotive
12 2 (0.29%) Investment Banking
Libraries, Frameworks & Software Standards
1 15 (2.15%) Web Services
2 9 (1.29%) HTML
3 8 (1.14%) CSS
4 3 (0.43%) .NET
4 3 (0.43%) XML
5 2 (0.29%) Ajax
5 2 (0.29%) SOAP
6 1 (0.14%) .NET Framework
6 1 (0.14%) JSON
6 1 (0.14%) LAMP
6 1 (0.14%) Oracle Fusion
6 1 (0.14%) Spring
6 1 (0.14%) Velocity
6 1 (0.14%) WS-I
Miscellaneous
1 68 (9.73%) Analytical Skills
2 28 (4.01%) Virtual Team
3 24 (3.43%) Data Centre
4 16 (2.29%) CMDB
4 16 (2.29%) Management Information System
5 10 (1.43%) User Experience
6 8 (1.14%) Smart Meter
7 7 (1.00%) NHS
8 5 (0.72%) Wiki
9 4 (0.57%) Fat Client
9 4 (0.57%) Thin Client
10 3 (0.43%) Driving Licence
10 3 (0.43%) e-Learning
10 3 (0.43%) Mainframe
10 3 (0.43%) Mobile App
10 3 (0.43%) PMI
10 3 (0.43%) Private Cloud
10 3 (0.43%) Replication
10 3 (0.43%) Social Media
10 3 (0.43%) Video Conferencing
Operating Systems
1 39 (5.58%) Windows
2 10 (1.43%) Linux
3 9 (1.29%) Unix
4 7 (1.00%) Windows 7
4 7 (1.00%) Windows Server
5 3 (0.43%) Android
5 3 (0.43%) Windows 10
6 2 (0.29%) Mac OS
6 2 (0.29%) Windows Server 2003
6 2 (0.29%) Windows Server 2008
6 2 (0.29%) Windows XP
7 1 (0.14%) AIX
7 1 (0.14%) Mac OS X
7 1 (0.14%) MVS
7 1 (0.14%) Red Hat Enterprise Linux
7 1 (0.14%) Windows Server 2012
Processes & Methodologies
1 404 (57.80%) ITIL
2 329 (47.07%) Service Delivery
3 284 (40.63%) Service Management
4 117 (16.74%) Service Design
5 114 (16.31%) Stakeholder Management
6 111 (15.88%) Project Management
7 96 (13.73%) Agile Software Development
8 95 (13.59%) ITIL V3
9 76 (10.87%) PRINCE2
10 59 (8.44%) Change Management
11 57 (8.15%) ITSM
12 53 (7.58%) Continuous Improvement
13 46 (6.58%) Incident Management
14 41 (5.87%) Problem Management
15 35 (5.01%) Supplier Management
16 34 (4.86%) Transition Management
17 31 (4.43%) Configuration Management
18 30 (4.29%) Release Management
19 29 (4.15%) CRM
20 25 (3.58%) Risk Management
Programming Languages
1 10 (1.43%) SQL
2 9 (1.29%) C
3 5 (0.72%) JavaScript
4 3 (0.43%) PHP
5 2 (0.29%) C#
5 2 (0.29%) Java
5 2 (0.29%) Python
6 1 (0.14%) VB
6 1 (0.14%) VB6
Qualifications
1 96 (13.73%) Security Cleared
2 82 (11.73%) ITIL Certification
3 78 (11.16%) SC Cleared
4 25 (3.58%) Degree
5 14 (2.00%) PRINCE2 Certification
6 13 (1.86%) DV Cleared
6 13 (1.86%) ISEB
7 8 (1.14%) BPSS Clearance
8 7 (1.00%) PMP
9 6 (0.86%) PRINCE2 Practitioner
10 5 (0.72%) Microsoft Certification
11 4 (0.57%) ITIL Foundation Certificate
11 4 (0.57%) PMI Certification
12 3 (0.43%) MCSE
13 2 (0.29%) CCNA
13 2 (0.29%) CCNP
13 2 (0.29%) Cisco Certification
13 2 (0.29%) CISM
13 2 (0.29%) CISSP
13 2 (0.29%) MCSA
Quality Assurance & Compliance
1 109 (15.59%) SLA
2 13 (1.86%) QA
3 11 (1.57%) Disclosure Scotland
4 5 (0.72%) COBIT
5 3 (0.43%) Solvency II
6 2 (0.29%) GAMP
6 2 (0.29%) GxP
6 2 (0.29%) ISO 9001
6 2 (0.29%) ISO/IEC 27001
6 2 (0.29%) PMBOK
7 1 (0.14%) Data Quality
7 1 (0.14%) PCI DSS
System Software
1 24 (3.43%) Active Directory
2 7 (1.00%) VMware Infrastructure
3 2 (0.29%) Hyper-V
4 1 (0.14%) Shibboleth
4 1 (0.14%) Terminal Server
4 1 (0.14%) Terminal Services
4 1 (0.14%) XenDesktop
Systems Management
1 4 (0.57%) SCCM
2 3 (0.43%) OpenView Configuration Management
3 2 (0.29%) Opscode Chef
3 2 (0.29%) Puppet
4 1 (0.14%) CA Spectrum
4 1 (0.14%) Graphite
4 1 (0.14%) Microsoft Clustering
4 1 (0.14%) Norton AntiVirus
4 1 (0.14%) Opsview
4 1 (0.14%) SCOM
4 1 (0.14%) SCSM
Vendors
1 42 (6.01%) Microsoft
2 33 (4.72%) SAP
2 33 (4.72%) ServiceNow
3 17 (2.43%) Remedy
4 16 (2.29%) BMC
5 14 (2.00%) Cisco
6 13 (1.86%) Citrix
6 13 (1.86%) VMware
7 12 (1.72%) HP
8 7 (1.00%) IBM
8 7 (1.00%) Oracle
9 5 (0.72%) CA
9 5 (0.72%) MicroStrategy
10 3 (0.43%) Apple
11 2 (0.29%) ArcSight
11 2 (0.29%) Intel Security
12 1 (0.14%) SolarWinds
12 1 (0.14%) Splunk
12 1 (0.14%) Veeam
12 1 (0.14%) WorldPay
North London
Plan-net
Rate: Competitive rate
Posted: 6 hours ago
London
Eutopia Solutions Ltd
Posted: 23 hours ago
Coventry, West Midlands (County)
Crimson Ltd
Rate: £375 - £425 per day
Posted: Yesterday
London
McGregor Boyall
Posted: 4 days ago
City, London
ANSON MCCADE
Rate: £500 / Day
Posted: 5 days ago