The statistics below represent IT contracts advertised across the UK that had Service Manager featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 19 January 2017 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
19 Jan 2017
Same period 2016 Same period 2015
Services Manager
UK
Rank 297 258 229
Rank change year-on-year
-39 -29
Contract jobs requiring a Service Manager 330 428 489
As % of all contract IT jobs located in the UK 0.74% 0.84% 0.96%
As % of the Job Titles category 0.78% 0.89% 1.02%
Number of daily rates quoted 216 269 302
Median daily rate £450 £425 £400
Median daily rate % change year-on-year
+5.88% +6.25%
90% offered a daily rate of more than £303 £300 £275
10% offered a daily rate of more than £575 £579 £500
UK excluding London median daily rate £439 £400 £375
% change year-on-year
+9.68% +6.66%
Number of hourly rates quoted 7 9 10
Median hourly rate £26.50 £20.63 £25.00
Median hourly rate % change year-on-year
+28.48% -17.50%
90% offered a hourly rate of more than £17.40 £20.30 £12.00
10% offered a hourly rate of more than £33.11 £25.53 £27.75
UK excluding London median hourly rate £25.00 £20.63 £25.00
% change year-on-year
+21.21% -17.50%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
42377 48205 48154
As % of all contract IT jobs located in the UK 94.74% 94.76% 94.69%
Number of daily rates quoted 27593 30644 30320
Median daily rate £425 £413 £400
Median daily rate % change year-on-year
+3.03% +3.12%
90% offered a daily rate of more than £250 £250 £235
10% offered a daily rate of more than £600 £585 £575
UK excluding London median daily rate £393 £380 £375
% change year-on-year
+3.28% +1.33%
Number of hourly rates quoted 1495 1752 1913
Median hourly rate £18.00 £17.50 £16.50
Median hourly rate % change year-on-year
+2.85% +6.06%
90% offered a hourly rate of more than £11.12 £10.61 £10.50
10% offered a hourly rate of more than £45.00 £47.50 £37.50
UK excluding London median hourly rate £17.50 £17.50 £16.08
% change year-on-year
- +8.83%

Service Manager
Jobs Demand Trend

The demand trend of IT contracts that featured Service Manager in the job title.

Service Manager Jobs Demand Trend in the UK

Service Manager
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Manager within the UK.

Service Manager Daily Rate Trend in the UK

Service Manager
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Manager within the UK over the 3 months to 19 January 2017.

Service Manager Daily Rate Histogram in the UK

Service Manager
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Manager within the UK.

Service Manager Hourly Rate Trend in the UK

Service Manager
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Manager within the UK over the 3 months to 19 January 2017.

Service Manager Hourly Rate Histogram in the UK

Service Manager
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Manager within the UK over the 3 months to 19 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -25 311 £450 +5.88% 79
London -38 108 £450 - 40
South East +21 73 £475 +18.60% 10
West Midlands +9 28 £425 +57.40% 8
North West -1 24 £425 +22.12%
Berkshire +13 20 £563 +45.16% 1
Yorkshire +2 20 £450 -15.29% 7
Hampshire +32 19 £450 - 3
South West +16 18 £516 +37.60% 8
City of London -9 18 £425 -5.55% 9
East of England +1 17 £400 -8.57% 2
Manchester +8 13 £350 -0.07%
Coventry -9 13 £425 +57.40% 1
East Midlands -4 12 £525 +31.25% 3
West Yorkshire -2 11 £388 -24.75% 4
Nottingham +10 10 £525 +40.00% 2
Nottinghamshire +9 10 £525 +40.00% 2
Wiltshire +7 9 £487 +14.47% 1
North East -18 9 £375 -37.50% 1
Surrey +19 8 £440 +1.49% 2
Wales +14 8 £350 -6.66%
Hertfordshire +2 8 £550 +46.66%
Tyne and Wear -20 8 £375 -32.43% 1
Middlesex +3 7 £484 +21.00%
South Yorkshire 0 7 £700 +16.66%
Cardiff +18 6 £375 -
South Wales +16 6 £375 -
Southampton +14 6 £350 -22.22%
Sheffield +2 6 £700 +16.66%
Birmingham +1 6 £338 +25.00% 1

Service Manager Skill Set
Top 30 Related IT Skills

For the 6 months to 19 January 2017, Service Manager contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring Service Manager in the job title.

1 427 (58.57%) ITIL
2 338 (46.36%) Service Delivery
3 279 (38.27%) Service Management
4 133 (18.24%) Finance
5 119 (16.32%) Service Design
6 116 (15.91%) Project Management
7 109 (14.95%) SLA
8 108 (14.81%) Security Cleared
9 107 (14.68%) ITIL V3
9 107 (14.68%) Stakeholder Management
10 93 (12.76%) Agile Software Development
11 86 (11.80%) SC Cleared
12 83 (11.39%) PRINCE2
13 82 (11.25%) ITIL Certification
14 64 (8.78%) ITSM
15 60 (8.23%) Analytical Skills
16 52 (7.13%) Change Management
17 49 (6.72%) Continuous Improvement
18 47 (6.45%) Incident Management
19 46 (6.31%) Configuration Management
20 44 (6.04%) Problem Management
21 42 (5.76%) Data Centre
22 39 (5.35%) Microsoft
22 39 (5.35%) Windows
22 39 (5.35%) Supplier Management
23 36 (4.94%) Telecoms
24 34 (4.66%) Release Management
24 34 (4.66%) Transition Management
25 32 (4.39%) Degree
26 30 (4.12%) Process Improvement

Service Manager Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 26 (3.57%) SharePoint
2 8 (1.10%) SAS
2 8 (1.10%) Skype for Business
3 6 (0.82%) MS Exchange
4 2 (0.27%) IIS
5 1 (0.14%) Apache
5 1 (0.14%) CMS
5 1 (0.14%) Confluence
5 1 (0.14%) SharePoint Server
Applications
1 27 (3.70%) MS Office
2 20 (2.74%) MS Excel
2 20 (2.74%) MS PowerPoint
3 9 (1.23%) MS Visio
4 4 (0.55%) MS Project
5 2 (0.27%) Spreadsheet
Business Applications
1 15 (2.06%) Remedy ITSM
2 5 (0.69%) SAP Oil and Gas
3 3 (0.41%) Dynamics CRM
4 2 (0.27%) Unit4 Business World
5 1 (0.14%) SAP Business ByDesign
5 1 (0.14%) SAP ERP
Cloud Services
1 18 (2.47%) Office 365
2 10 (1.37%) Cloud Computing
3 7 (0.96%) IaaS
4 6 (0.82%) PaaS
5 4 (0.55%) Microsoft Azure
6 2 (0.27%) IBM PureFlex
6 2 (0.27%) SaaS
7 1 (0.14%) SuccessFactors
7 1 (0.14%) Yammer
Communications & Networking
1 14 (1.92%) WAN
2 12 (1.65%) LAN
3 9 (1.23%) Internet
4 8 (1.10%) MPLS
5 7 (0.96%) Firewall
6 6 (0.82%) DHCP
6 6 (0.82%) DNS
6 6 (0.82%) TCP/IP
7 4 (0.55%) Network Security
8 3 (0.41%) SAN
9 2 (0.27%) 3G
9 2 (0.27%) 4G
9 2 (0.27%) Broadband
9 2 (0.27%) Cisco Nexus
9 2 (0.27%) IP Telephony
9 2 (0.27%) Skype
9 2 (0.27%) SMS
9 2 (0.27%) Wi-Fi
10 1 (0.14%) F5 BIG-IP LTM
10 1 (0.14%) Structured Cabling
Database & Business Intelligence
1 12 (1.65%) Data Warehouse
1 12 (1.65%) Relational Database
2 8 (1.10%) Hadoop
3 6 (0.82%) SQL Server
4 4 (0.55%) MySQL
5 3 (0.41%) BusinessObjects
5 3 (0.41%) MongoDB
6 2 (0.27%) SQL Server 2008
7 1 (0.14%) Big Data
7 1 (0.14%) Data Mining
7 1 (0.14%) Oracle Database
7 1 (0.14%) Qlik Sense
7 1 (0.14%) SAP Data Services
Development Applications
1 8 (1.10%) JIRA
2 1 (0.14%) CA Gen
2 1 (0.14%) Rational DOORS
2 1 (0.14%) Team Foundation Server
General
1 133 (18.24%) Finance
2 36 (4.94%) Telecoms
3 19 (2.61%) Retail
4 18 (2.47%) Billing
5 15 (2.06%) Banking
6 12 (1.65%) Marketing
7 11 (1.51%) Legal
8 7 (0.96%) Back Office
8 7 (0.96%) Manufacturing
8 7 (0.96%) Publishing
9 6 (0.82%) Advertising
9 6 (0.82%) Electronics
9 6 (0.82%) French Language
10 5 (0.69%) Law
11 4 (0.55%) Military
11 4 (0.55%) Pharmaceutical
12 3 (0.41%) Automotive
12 3 (0.41%) Financial Institution
12 3 (0.41%) Retail Banking
13 2 (0.27%) Investment Banking
Libraries, Frameworks & Software Standards
1 16 (2.19%) Web Services
2 9 (1.23%) HTML
3 8 (1.10%) CSS
4 3 (0.41%) .NET
4 3 (0.41%) XML
5 2 (0.27%) Ajax
5 2 (0.27%) SOAP
6 1 (0.14%) .NET Framework
6 1 (0.14%) JMS
6 1 (0.14%) JSON
6 1 (0.14%) LAMP
6 1 (0.14%) Middleware
6 1 (0.14%) Oracle Fusion
6 1 (0.14%) Spring
6 1 (0.14%) Velocity
6 1 (0.14%) WS-I
Miscellaneous
1 60 (8.23%) Analytical Skills
2 42 (5.76%) Data Centre
3 27 (3.70%) Virtual Team
4 22 (3.02%) CMDB
5 16 (2.19%) Management Information System
6 10 (1.37%) User Experience
7 8 (1.10%) NHS
8 7 (0.96%) Performance Metrics
9 5 (0.69%) Wiki
10 4 (0.55%) Fat Client
10 4 (0.55%) Mainframe
10 4 (0.55%) Reinsurance
10 4 (0.55%) Thin Client
11 3 (0.41%) Driving Licence
11 3 (0.41%) e-Learning
11 3 (0.41%) PMI
11 3 (0.41%) Private Cloud
11 3 (0.41%) Replication
11 3 (0.41%) Security Operations Centre
11 3 (0.41%) Statistics
Operating Systems
1 39 (5.35%) Windows
2 11 (1.51%) Linux
3 10 (1.37%) Unix
4 7 (0.96%) Windows 7
5 6 (0.82%) Windows Server
6 3 (0.41%) Windows 10
6 3 (0.41%) Windows Server 2003
7 2 (0.27%) Android
7 2 (0.27%) Mac OS
7 2 (0.27%) Windows XP
8 1 (0.14%) AIX
8 1 (0.14%) Mac OS X
8 1 (0.14%) MVS
8 1 (0.14%) Red Hat Enterprise Linux
8 1 (0.14%) Windows Server 2008
Processes & Methodologies
1 427 (58.57%) ITIL
2 338 (46.36%) Service Delivery
3 279 (38.27%) Service Management
4 119 (16.32%) Service Design
5 116 (15.91%) Project Management
6 107 (14.68%) ITIL V3
6 107 (14.68%) Stakeholder Management
7 93 (12.76%) Agile Software Development
8 83 (11.39%) PRINCE2
9 64 (8.78%) ITSM
10 52 (7.13%) Change Management
11 49 (6.72%) Continuous Improvement
12 47 (6.45%) Incident Management
13 46 (6.31%) Configuration Management
14 44 (6.04%) Problem Management
15 39 (5.35%) Supplier Management
16 34 (4.66%) Release Management
16 34 (4.66%) Transition Management
17 30 (4.12%) Process Improvement
18 27 (3.70%) Risk Management
Programming Languages
1 11 (1.51%) C
2 10 (1.37%) SQL
3 5 (0.69%) JavaScript
4 3 (0.41%) PHP
5 2 (0.27%) C#
5 2 (0.27%) Java
5 2 (0.27%) Python
6 1 (0.14%) VB
6 1 (0.14%) VB6
Qualifications
1 108 (14.81%) Security Cleared
2 86 (11.80%) SC Cleared
3 82 (11.25%) ITIL Certification
4 32 (4.39%) Degree
5 16 (2.19%) ISEB
6 14 (1.92%) PRINCE2 Certification
7 10 (1.37%) DV Cleared
8 8 (1.10%) PMP
9 6 (0.82%) BPSS Clearance
9 6 (0.82%) ITIL Foundation Certificate
10 5 (0.69%) CISSP
10 5 (0.69%) Microsoft Certification
10 5 (0.69%) PRINCE2 Practitioner
11 3 (0.41%) ISSAP
11 3 (0.41%) MCSA
11 3 (0.41%) MCSE
11 3 (0.41%) PMI Certification
11 3 (0.41%) Six Sigma Green Belt
12 2 (0.27%) APMP
12 2 (0.27%) Six Sigma Black Belt
Quality Assurance & Compliance
1 109 (14.95%) SLA
2 13 (1.78%) Disclosure Scotland
2 13 (1.78%) QA
3 5 (0.69%) Solvency II
4 4 (0.55%) COBIT
5 2 (0.27%) ISO 9001
5 2 (0.27%) ISO/IEC 27001
5 2 (0.27%) PMBOK
6 1 (0.14%) Data Quality
6 1 (0.14%) PCI DSS
System Software
1 26 (3.57%) Active Directory
2 6 (0.82%) VMware Infrastructure
3 1 (0.14%) Hyper-V
3 1 (0.14%) Shibboleth
3 1 (0.14%) Terminal Server
3 1 (0.14%) Terminal Services
3 1 (0.14%) Virtual Servers
3 1 (0.14%) XenDesktop
Systems Management
1 6 (0.82%) SCCM
2 3 (0.41%) OpenView Configuration Management
3 2 (0.27%) Opscode Chef
3 2 (0.27%) Puppet
3 2 (0.27%) SCOM
3 2 (0.27%) SCSM
4 1 (0.14%) CA Spectrum
4 1 (0.14%) Graphite
4 1 (0.14%) Legato
4 1 (0.14%) Microsoft Clustering
4 1 (0.14%) Norton AntiVirus
4 1 (0.14%) Opsview
Vendors
1 39 (5.35%) Microsoft
2 28 (3.84%) ServiceNow
3 26 (3.57%) SAP
4 20 (2.74%) Remedy
5 19 (2.61%) Cisco
6 16 (2.19%) BMC
7 15 (2.06%) Citrix
8 14 (1.92%) VMware
9 12 (1.65%) IBM
10 10 (1.37%) HP
11 8 (1.10%) Oracle
12 6 (0.82%) CA
13 5 (0.69%) MicroStrategy
14 4 (0.55%) Apple
15 3 (0.41%) CheckPoint
15 3 (0.41%) Sybase
16 2 (0.27%) EMC
16 2 (0.27%) Intel Security
16 2 (0.27%) Nortel
16 2 (0.27%) PeopleSoft
Wimbledon
Interquest - IQ Tech
Rate: £475 - £500 per day
Posted: 15 hours ago
Stoke-On-Trent, Staffordshire
Rullion IT Plus
Posted: 2 hours ago
Clydebank, Dunbartonshire
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Posted: 2 days ago
Croydon, Surrey
IntaPeople
Rate: £300 - £350 per annum
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Nottingham, Nottinghamshire
Experis Ltd
Posted: 2 days ago
York, North Yorkshire
4it Recruitment Ltd
Rate: From £400 to £450 per day Market Rate
Posted: 3 days ago
Leeds, West Yorkshire
4it Recruitment Ltd
Rate: From £400 to £450 per day Market Rate
Posted: 3 days ago
Bristol
IQ Telecom
Rate: £220 - £266 per day
Posted: Yesterday
City, London
ANSON MCCADE
Rate: £400 - £450
Posted: 2 hours ago
City, London
ANSON MCCADE
Rate: £450 / Day
Posted: 5 hours ago
Portsmouth, Hampshire
Experis Ltd
Rate: £25 per hour
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City, London
Spring Technology
Posted: 3 days ago
Portsmouth, Hampshire
Spring Technology
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