The statistics below represent IT contracts advertised across the UK that had Service Manager featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 24 July 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
24 Jul 2016
Same period 2015 Same period 2014
Services Manager
Rank 287 251 254
Rank change year-on-year
-36 +3
Contract jobs requiring a Service Manager 440 507 437
As % of all contract IT jobs located in the UK 0.81% 0.89% 0.82%
As % of the Job Titles category 0.86% 0.94% 0.87%
Number of daily rates quoted 286 333 246
Median daily rate £425 £414 £400
Median daily rate % change year-on-year
+2.71% +3.43%
90% offered a daily rate of more than £310 £315 £300
10% offered a daily rate of more than £550 £575 £525
UK excluding London median daily rate £425 £403 £385
% change year-on-year
+5.59% +4.54%
Number of hourly rates quoted 8 4 14
Median hourly rate £27.85 £30.52 £28.17
Median hourly rate % change year-on-year
-8.76% +8.36%
90% offered a hourly rate of more than £18.50 £21.41 £21.63
10% offered a hourly rate of more than £84.25 £62.20 £49.50
UK excluding London median hourly rate £33.00 £30.52 £28.17
% change year-on-year
+8.12% +8.36%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
51263 53972 50323
As % of all contract IT jobs located in the UK 94.73% 94.78% 94.70%
Number of daily rates quoted 33277 34146 30521
Median daily rate £425 £400 £400
Median daily rate % change year-on-year
+6.25% -
90% offered a daily rate of more than £257 £240 £225
10% offered a daily rate of more than £575 £575 £550
UK excluding London median daily rate £388 £375 £350
% change year-on-year
+3.33% +7.14%
Number of hourly rates quoted 1541 2015 2042
Median hourly rate £17.00 £16.60 £16.50
Median hourly rate % change year-on-year
+2.40% +0.60%
90% offered a hourly rate of more than £11.00 £10.85 £10.50
10% offered a hourly rate of more than £45.00 £42.50 £37.50
UK excluding London median hourly rate £16.50 £16.16 £16.08
% change year-on-year
+2.10% +0.49%

Service Manager
Jobs Demand Trend

The demand trend of IT contracts that featured Service Manager in the job title.

Service Manager Jobs Demand Trend in the UK

Service Manager
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Manager within the UK.

Service Manager Daily Rate Trend in the UK

Service Manager
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Manager within the UK over the 3 months to 24 July 2016.

Service Manager Daily Rate Histogram in the UK

Service Manager
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Manager within the UK.

Service Manager Hourly Rate Trend in the UK

Service Manager
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Manager within the UK over the 3 months to 24 July 2016.

Service Manager Hourly Rate Histogram in the UK

Service Manager
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Manager within the UK over the 3 months to 24 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -37 410 £425 +2.40% 73
London -15 168 £450 - 26
South East -15 94 £413 +3.12% 6
North West -7 41 £471 +17.85% 9
West Midlands -14 41 £403 +0.62% 7
Scotland +20 26 £425 +5.98% 3
Hampshire +4 26 £413 +10.00% 1
Berkshire -1 24 £425 +6.25% 1
South West -22 19 £450 +2.85% 4
Edinburgh +3 16 £438 +2.45% 1
Yorkshire 0 15 £423 -11.05% 7
East Midlands -7 15 £418 +1.70% 4
Manchester -15 15 £330 -14.83% 5
Cheshire +5 14 £475 +3.82% 3
Buckinghamshire +4 14 £406 +1.38%
Warrington +8 13 £475 -8.21% 3
Milton Keynes +4 13 £406 +1.38%
Bromley - 12 £475 -
City of London +11 11 £350 -26.31% 3
West Yorkshire -4 11 £423 -11.05% 6
East of England -1 10 £370 -8.07% 9
Leeds -5 10 £423 -11.05% 4
Reading +8 9 £420 -2.89% 1
Birmingham -14 9 £425 -45.16% 2
Telford -25 9 - -
Shropshire -26 9 - -
Nottinghamshire -2 8 £375 -9.85% 1
Nottingham -3 8 £375 -9.85%
Coventry -10 8 £286 -21.00%
Hook +8 7 £361 -

Service Manager Skill Set
Top 30 Related IT Skills

For the 6 months to 24 July 2016, Service Manager contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring Service Manager in the job title.

1 612 (64.69%) ITIL
2 388 (41.01%) Service Delivery
3 377 (39.85%) Service Management
4 203 (21.46%) Finance
5 158 (16.70%) SLA
6 150 (15.86%) Stakeholder Management
7 144 (15.22%) Security Cleared
8 143 (15.12%) Project Management
9 142 (15.01%) ITIL Certification
10 116 (12.26%) ITIL V3
11 114 (12.05%) Service Design
12 109 (11.52%) ITSM
13 107 (11.31%) SC Cleared
14 102 (10.78%) PRINCE2
15 99 (10.47%) Problem Management
16 98 (10.36%) Change Management
17 89 (9.41%) Agile Software Development
18 78 (8.25%) Incident Management
19 70 (7.40%) Supplier Management
20 67 (7.08%) Risk Management
21 62 (6.55%) Analytical Skills
22 57 (6.03%) Continuous Improvement
23 53 (5.60%) Telecoms
24 50 (5.29%) Microsoft
25 49 (5.18%) Degree
26 47 (4.97%) Data Centre
27 46 (4.86%) Windows
28 41 (4.33%) Release Management
29 36 (3.81%) MS Excel
30 35 (3.70%) Business Continuity

Service Manager Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 20 (2.11%) SharePoint
2 12 (1.27%) Confluence
3 10 (1.06%) Apache
4 8 (0.85%) Skype for Business
5 7 (0.74%) MS Exchange
6 3 (0.32%) Tomcat
7 2 (0.21%) CMS
7 2 (0.21%) WebLogic
8 1 (0.11%) BizTalk Server
8 1 (0.11%) Drupal
8 1 (0.11%) SharePoint 2010
8 1 (0.11%) SharePoint 2013
Applications
1 36 (3.81%) MS Excel
2 31 (3.28%) MS Office
3 13 (1.37%) MS PowerPoint
4 9 (0.95%) MS Project
5 8 (0.85%) MS Visio
6 2 (0.21%) S-PLUS
Business Applications
1 5 (0.53%) Remedy ITSM
1 5 (0.53%) SAP Oil and Gas
2 2 (0.21%) Oracle Applications
2 2 (0.21%) Oracle Retail
3 1 (0.11%) Bloomberg TOMS
3 1 (0.11%) Dynamics AX
3 1 (0.11%) Dynamics CRM
3 1 (0.11%) Infor LN
Cloud Services
1 16 (1.69%) Office 365
2 7 (0.74%) Cloud Computing
3 2 (0.21%) Google Apps
3 2 (0.21%) Microsoft Azure
3 2 (0.21%) SaaS
4 1 (0.11%) Amazon AWS
4 1 (0.11%) IBM PureFlex
4 1 (0.11%) Mimecast
4 1 (0.11%) OpenShift
4 1 (0.11%) PaaS
4 1 (0.11%) Yammer
Communications & Networking
1 19 (2.01%) LAN
2 14 (1.48%) WAN
3 11 (1.16%) Firewall
3 11 (1.16%) Internet
4 9 (0.95%) SAN
5 8 (0.85%) Network Security
6 7 (0.74%) DNS
6 7 (0.74%) Intranet
7 6 (0.63%) Broadband
7 6 (0.63%) DHCP
7 6 (0.63%) Wi-Fi
8 5 (0.53%) IP Telephony
8 5 (0.53%) MPLS
9 4 (0.42%) 3G
9 4 (0.42%) 4G
9 4 (0.42%) Unified Communications
10 3 (0.32%) Extranet
10 3 (0.32%) Radio Access Network
10 3 (0.32%) VoIP
11 2 (0.21%) MVNO
Database & Business Intelligence
1 12 (1.27%) SQL Server
2 7 (0.74%) Data Warehouse
3 4 (0.42%) GIS
4 3 (0.32%) Data Mining
4 3 (0.32%) MS Access
5 2 (0.21%) Oracle Database
6 1 (0.11%) Electronic Patient Records
6 1 (0.11%) Informix
6 1 (0.11%) MySQL
6 1 (0.11%) NonStop SQL
6 1 (0.11%) Oracle Reports
6 1 (0.11%) QlikView
6 1 (0.11%) SAP BW
Development Applications
1 11 (1.16%) JIRA
2 5 (0.53%) Jenkins
3 1 (0.11%) Git (software)
3 1 (0.11%) Rational DOORS
3 1 (0.11%) Team Foundation Server
3 1 (0.11%) Visual Studio
General
1 203 (21.46%) Finance
2 53 (5.60%) Telecoms
3 33 (3.49%) Banking
4 28 (2.96%) Retail
5 19 (2.01%) Law
5 19 (2.01%) Legal
6 13 (1.37%) Manufacturing
7 12 (1.27%) Back Office
7 12 (1.27%) Publishing
8 9 (0.95%) Local Government
8 9 (0.95%) Marketing
9 8 (0.85%) Billing
10 7 (0.74%) Financial Institution
11 6 (0.63%) Advertising
11 6 (0.63%) French Language
12 5 (0.53%) Electronics
13 4 (0.42%) Pharmaceutical
14 3 (0.32%) Spanish Language
15 2 (0.21%) Investment Banking
15 2 (0.21%) Retail Banking
Libraries, Frameworks & Software Standards
1 9 (0.95%) Middleware
2 4 (0.42%) Web Services
3 3 (0.32%) .NET
4 2 (0.21%) Oracle Fusion
5 1 (0.11%) CSS
5 1 (0.11%) EDI
5 1 (0.11%) FIX Protocol
5 1 (0.11%) HTML
5 1 (0.11%) J2EE
5 1 (0.11%) Java RMI
5 1 (0.11%) JAX-RS
5 1 (0.11%) JSON
5 1 (0.11%) REST
5 1 (0.11%) WSDL
5 1 (0.11%) XML
Miscellaneous
1 62 (6.55%) Analytical Skills
2 47 (4.97%) Data Centre
3 29 (3.07%) Management Information System
4 22 (2.33%) Virtual Team
5 21 (2.22%) User Experience
6 16 (1.69%) Performance Metrics
7 15 (1.59%) FMCG
8 13 (1.37%) NHS
9 11 (1.16%) Statistics
10 6 (0.63%) Data Protection Act
10 6 (0.63%) Digital TV
11 5 (0.53%) CMDB
11 5 (0.53%) Reinsurance
12 3 (0.32%) Computer Science
12 3 (0.32%) Life Science
12 3 (0.32%) Mobile App
12 3 (0.32%) PMI
12 3 (0.32%) Social Media
12 3 (0.32%) Video Conferencing
12 3 (0.32%) Visualisation
Operating Systems
1 46 (4.86%) Windows
2 21 (2.22%) Linux
3 12 (1.27%) Windows 7
4 11 (1.16%) Red Hat Enterprise Linux
5 8 (0.85%) Unix
6 7 (0.74%) Windows XP
7 6 (0.63%) Windows Server 2012
8 5 (0.53%) CentOS
9 4 (0.42%) Android
9 4 (0.42%) Windows Server
10 3 (0.32%) Solaris
10 3 (0.32%) Windows Server 2003
11 2 (0.21%) Windows 8
11 2 (0.21%) Windows Server 2008
12 1 (0.11%) Apple iOS
Processes & Methodologies
1 612 (64.69%) ITIL
2 388 (41.01%) Service Delivery
3 377 (39.85%) Service Management
4 150 (15.86%) Stakeholder Management
5 143 (15.12%) Project Management
6 116 (12.26%) ITIL V3
7 114 (12.05%) Service Design
8 109 (11.52%) ITSM
9 102 (10.78%) PRINCE2
10 99 (10.47%) Problem Management
11 98 (10.36%) Change Management
12 89 (9.41%) Agile Software Development
13 78 (8.25%) Incident Management
14 70 (7.40%) Supplier Management
15 67 (7.08%) Risk Management
16 57 (6.03%) Continuous Improvement
17 41 (4.33%) Release Management
18 35 (3.70%) Business Continuity
18 35 (3.70%) Transition Management
19 31 (3.28%) Configuration Management
Programming Languages
1 15 (1.59%) SQL
2 7 (0.74%) C
3 4 (0.42%) Perl
3 4 (0.42%) Ruby
3 4 (0.42%) VB
4 3 (0.32%) Java
4 3 (0.32%) JavaScript
5 2 (0.21%) C++
5 2 (0.21%) PowerShell
6 1 (0.11%) Bash Shell
6 1 (0.11%) C#
6 1 (0.11%) PHP
6 1 (0.11%) Python
6 1 (0.11%) VBScript
Qualifications
1 144 (15.22%) Security Cleared
2 142 (15.01%) ITIL Certification
3 107 (11.31%) SC Cleared
4 49 (5.18%) Degree
5 25 (2.64%) DV Cleared
6 23 (2.43%) ITIL Foundation Certificate
7 18 (1.90%) BPSS Clearance
8 17 (1.80%) PRINCE2 Certification
9 11 (1.16%) Microsoft Certification
10 9 (0.95%) ISEB
11 7 (0.74%) MCSE
12 6 (0.63%) BC Cleared
12 6 (0.63%) PRINCE2 Practitioner
13 5 (0.53%) CCNA
13 5 (0.53%) Cisco Certification
13 5 (0.53%) MCP
14 4 (0.42%) CISSP
14 4 (0.42%) ISTQB
15 3 (0.32%) MCDST
15 3 (0.32%) MCTS
Quality Assurance & Compliance
1 158 (16.70%) SLA
2 15 (1.59%) Disclosure Scotland
3 12 (1.27%) ISO/IEC 27001
4 10 (1.06%) QA
5 8 (0.85%) ISO 9001
6 3 (0.32%) COBIT
7 2 (0.21%) GxP
7 2 (0.21%) RMADS
8 1 (0.11%) BS25999
8 1 (0.11%) Data Quality
8 1 (0.11%) ISO 9000
8 1 (0.11%) ISO 9002
8 1 (0.11%) Sarbanes-Oxley
System Software
1 16 (1.69%) Active Directory
2 6 (0.63%) VMware Infrastructure
3 2 (0.21%) Terminal Server
4 1 (0.11%) Hyper-V
4 1 (0.11%) Virtual Servers
4 1 (0.11%) VMware ESX
Systems Management
1 10 (1.06%) Puppet
2 5 (0.53%) Ansible
2 5 (0.53%) SCCM
2 5 (0.53%) ZABBIX
3 4 (0.42%) Opscode Chef
4 3 (0.32%) SCOM
4 3 (0.32%) ServiceCenter
4 3 (0.32%) SmoothWall
5 1 (0.11%) AirWatch
5 1 (0.11%) Graphite
5 1 (0.11%) HP UCMDB
5 1 (0.11%) OpenView
5 1 (0.11%) OpenView Configuration Management
5 1 (0.11%) Opsview
5 1 (0.11%) SCSM
5 1 (0.11%) WSUS
Vendors
1 50 (5.29%) Microsoft
2 33 (3.49%) ServiceNow
3 31 (3.28%) SAP
4 19 (2.01%) Oracle
5 17 (1.80%) Remedy
6 16 (1.69%) Cisco
7 15 (1.59%) VMware
8 14 (1.48%) HP
8 14 (1.48%) Red Hat
9 11 (1.16%) Citrix
10 8 (0.85%) IBM
11 7 (0.74%) EMC
12 6 (0.63%) BMC
12 6 (0.63%) CheckPoint
13 4 (0.42%) LANDesk
14 3 (0.32%) Apple
14 3 (0.32%) Google
14 3 (0.32%) NetApp
14 3 (0.32%) Twitter
14 3 (0.32%) Wyse
Bradford, West Yorkshire
Rullion IT Plus
Posted: 3 days ago
Ipswich, Suffolk
Eames Consulting
Rate: £400 - £450 per day
Posted: 5 days ago
South East England
Computer Futures
Rate: competitive
Posted: 4 days ago
Bradford, West Yorkshire
Fruition IT Resources Limited
Rate: £0.00 per day + Market Rate
Posted: 6 days ago
Ipswich, Suffolk
Lorien Resourcing
Posted: 5 days ago
London
McGregor Boyall
Rate: £350 - £400 per day
Posted: 5 days ago
London
Experis Ltd
Rate: £450 - £495 per day
Posted: 6 days ago
Glossop, Derbyshire
LA International
Rate: £396.88 per day + NEGOTIABLE
Posted: 4 days ago
London
Henderson Scott
Rate: Market Rates
Posted: 3 days ago
West Midlands
TEKsystems
Rate: £300 - £450 per day
Posted: 3 days ago