The first table below looks at the demand for the Service Manager role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Manager in their job title over the 3 months to 31 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles currently tracked.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
31 Jul 2014
Same period 2013 Same period 2012
Services Manager
Rank 241 294 243
Rank change year-on-year
+53 -51
Contract jobs requiring a Service Manager 447 314 439
As % of all contract IT jobs located in the UK 0.82% 0.61% 0.76%
As % of the Job Titles category 0.88% 0.66% 0.82%
Number of daily rates quoted 255 173 246
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£400 £400 £400
90% offered a daily rate of more than £300 £300 £275
10% offered a daily rate of more than £525 £550 £538
UK excluding London average daily rate £380 £350 £363
% change year-on-year
+8.57% -3.44%
Number of hourly rates quoted 14 7 7
Average hourly rate £28.17 £22.00 £20.00
Average hourly rate % change year-on-year
+28.02% +10.00%
90% offered a hourly rate of more than £25.00 £19.80 £12.35
10% offered a hourly rate of more than £49.50 £96.00 £45.00
UK excluding London average hourly rate £28.17 £22.00 £19.00
% change year-on-year
+28.02% +15.78%
Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
50521 47308 53478
As % of all contract IT jobs located in the UK 92.33% 92.54% 92.55%
Number of daily rates quoted 30608 27726 29859
Average daily rate £400 £400 £390
Average daily rate % change year-on-year
- +2.56%
90% offered a daily rate of more than £225 £231 £238
10% offered a daily rate of more than £550 £575 £558
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 1993 2123 2716
Average hourly rate £16.58 £17.50 £19.00
Average hourly rate % change year-on-year
-5.25% -7.89%
90% offered a hourly rate of more than £10.50 £11.00 £11.50
10% offered a hourly rate of more than £37.80 £40.00 £41.00
UK excluding London average hourly rate £16.50 £17.00 £18.50
% change year-on-year
-2.94% -8.10%

Service Manager
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Service Manager in the job title within the UK as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in the UK

Service Manager
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Manager within the UK.

Service Manager Daily Rate Trend in the UK

Service Manager
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Manager within the UK over the 3 months to 31 July 2014.

Service Manager Daily Rate Histogram in the UK

Service Manager
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Manager within the UK.

Service Manager Hourly Rate Trend in the UK

Service Manager
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Manager within the UK over the 3 months to 31 July 2014.

Service Manager Hourly Rate Histogram in the UK

Service Manager
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Manager within the UK over the 3 months to 31 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +44 405 £400 - 144
London +37 125 £450 +2.85% 50
South East -7 88 £400 +14.28% 28
South West +9 47 £403 +23.84% 17
East of England +12 42 £450 +63.63% 4
Yorkshire +23 33 £375 +12.61% 10
City of London +23 33 £456 +4.28% 16
West Midlands -14 32 £375 -15.49% 11
West Yorkshire +25 27 £380 -5.00% 6
North West +4 24 £373 -4.48% 14
Leeds +12 23 £378 -5.62% 3
Buckinghamshire 0 22 £450 +40.62% 2
Cambridgeshire +9 20 £338 -
Berkshire +3 20 £388 +10.71% 6
Scotland -13 19 £375 +15.38% 2
Milton Keynes +2 17 £450 +45.16% 1
Cambridge -4 13 £275 -
Birmingham +4 12 £375 -16.66% 7
Somerset -5 12 £375 +15.38% 1
Hampshire -12 12 £349 -5.74% 6
Surrey -9 11 £500 +17.64% 3
Oxfordshire +7 10 £350 +12.00% 6
Essex +7 10 £375 +15.38%
Cheshire +1 10 £373 -1.97% 4
East Midlands -3 10 £268 -33.12% 5
Edinburgh -13 10 £385 - 1
Crawley +16 9 - -
West Sussex +2 9 - -
Bristol -12 9 £445 +122.50% 7
Manchester -5 8 £450 -3.22% 6

Service Manager
Top 30 Related IT Skills

For the 6 months to 31 July 2014, IT contractor jobs within the UK that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Manager in their job title.

1 524 (59.68%) ITIL
2 450 (51.25%) Service Delivery
3 343 (39.07%) Service Management
4 185 (21.07%) Finance
5 149 (16.97%) Project Management
6 144 (16.40%) SLA
7 112 (12.76%) Security Cleared
8 106 (12.07%) ITIL Certification
9 96 (10.93%) Change Management
10 95 (10.82%) PRINCE2
11 88 (10.02%) Incident Management
12 85 (9.68%) Stakeholder Management
13 83 (9.45%) ITSM
14 81 (9.23%) Microsoft
15 65 (7.40%) Problem Management
16 63 (7.18%) SC Cleared
16 63 (7.18%) Windows
17 60 (6.83%) Banking
18 49 (5.58%) Telecoms
19 48 (5.47%) Degree
20 46 (5.24%) ITIL V3
21 45 (5.13%) MS Office
22 44 (5.01%) Business Continuity
22 44 (5.01%) Management Information System
23 42 (4.78%) Risk Management
23 42 (4.78%) Supplier Management
23 42 (4.78%) Continuous Improvement
24 40 (4.56%) Oracle
24 40 (4.56%) MS Excel
25 33 (3.76%) Disaster Recovery

Service Manager
Top Related IT Skills by Category

For the 6 months to 31 July 2014, IT contractor jobs within the UK that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 22 (2.51%) SharePoint
2 20 (2.28%) MS Exchange
3 8 (0.91%) SharePoint Server
4 7 (0.80%) BizTalk Server
4 7 (0.80%) Tomcat
5 6 (0.68%) MQSeries
5 6 (0.68%) WebSphere Application Server
5 6 (0.68%) IIS
5 6 (0.68%) IBM HTTP Server
5 6 (0.68%) WebSphere
6 4 (0.46%) Exchange Server 2010
7 3 (0.34%) Exchange Server 2013
7 3 (0.34%) Oracle Workflow
7 3 (0.34%) Blackberry Enterprise Server
8 2 (0.23%) IBM Notes
8 2 (0.23%) WebLogic
9 1 (0.11%) NetWeaver
9 1 (0.11%) CMS
9 1 (0.11%) Exchange Server 2003
9 1 (0.11%) WorkSite
Applications
1 45 (5.13%) MS Office
2 40 (4.56%) MS Excel
3 18 (2.05%) MS PowerPoint
4 16 (1.82%) MS Project
5 10 (1.14%) MS Visio
6 4 (0.46%) Spreadsheet
7 1 (0.11%) InfoPath
Business Applications
1 21 (2.39%) Remedy ITSM
2 4 (0.46%) Summit
3 3 (0.34%) SAP Oil and Gas
4 2 (0.23%) assyst
5 1 (0.11%) Dynamics NAV
5 1 (0.11%) Dynamics CRM
5 1 (0.11%) SAP ERP
5 1 (0.11%) SAP PM
5 1 (0.11%) SAP HR
5 1 (0.11%) Maximo
5 1 (0.11%) Oracle EBS R12
5 1 (0.11%) Oracle Procure-to-Pay
Cloud Services
1 14 (1.59%) SaaS
2 9 (1.03%) PaaS
3 8 (0.91%) IaaS
4 5 (0.57%) Amazon AWS
5 1 (0.11%) Cloud Computing
5 1 (0.11%) Office 365
Communications & Networking
1 17 (1.94%) SAN
2 16 (1.82%) WAN
3 13 (1.48%) LAN
4 11 (1.25%) Internet
5 8 (0.91%) Firewall
6 7 (0.80%) Broadband
7 6 (0.68%) HTTP
7 6 (0.68%) Wi-Fi
8 5 (0.57%) 3G
8 5 (0.57%) DNS
9 4 (0.46%) VoIP
10 3 (0.34%) DHCP
11 2 (0.23%) Ethernet
11 2 (0.23%) WLAN
11 2 (0.23%) TCP/IP
11 2 (0.23%) VPN
11 2 (0.23%) PBX
11 2 (0.23%) LTE
11 2 (0.23%) 4G
12 1 (0.11%) Radio Access Network
Database & Business Intelligence
1 13 (1.48%) Oracle Database
2 11 (1.25%) DataStage
3 8 (0.91%) SQL Server
3 8 (0.91%) Data Mining
4 7 (0.80%) Spotfire
4 7 (0.80%) DB2
5 5 (0.57%) Crystal Reports
6 3 (0.34%) Data Warehouse
7 2 (0.23%) EDRMS
7 2 (0.23%) SQL Server Reporting Services
7 2 (0.23%) SQL Server Analysis Services
8 1 (0.11%) SQL Server 2008
8 1 (0.11%) MongoDB
8 1 (0.11%) RDBMS
8 1 (0.11%) Relational Database
8 1 (0.11%) SQL Server Integration Services
8 1 (0.11%) MySQL
Development Applications
1 4 (0.46%) Team Foundation Server
2 3 (0.34%) Subversion
3 2 (0.23%) Maven
3 2 (0.23%) Ant
4 1 (0.11%) Oracle Forms
4 1 (0.11%) Oracle APEX
General
1 185 (21.07%) Finance
2 60 (6.83%) Banking
3 49 (5.58%) Telecoms
4 33 (3.76%) Retail
5 22 (2.51%) Pharmaceutical
6 21 (2.39%) Investment Banking
7 20 (2.28%) Marketing
8 13 (1.48%) Legal
9 12 (1.37%) Manufacturing
10 11 (1.25%) Back Office
10 11 (1.25%) Local Government
11 8 (0.91%) Law
12 7 (0.80%) Front Office
13 4 (0.46%) Billing
13 4 (0.46%) Advertising
13 4 (0.46%) Japanese Language
14 3 (0.34%) Retail Banking
14 3 (0.34%) Automotive
14 3 (0.34%) Electronics
15 2 (0.23%) Military
Libraries, Frameworks & Software Standards
1 12 (1.37%) Web Services
2 5 (0.57%) COM
2 5 (0.57%) Middleware
3 2 (0.23%) XML
4 1 (0.11%) JMS
4 1 (0.11%) HTML
4 1 (0.11%) .NET
4 1 (0.11%) OLE
4 1 (0.11%) Hibernate
4 1 (0.11%) Spring
4 1 (0.11%) AOM
4 1 (0.11%) Java EE
4 1 (0.11%) JSON
4 1 (0.11%) Velocity
4 1 (0.11%) Drools
4 1 (0.11%) Oracle Fusion
4 1 (0.11%) REST
Miscellaneous
1 44 (5.01%) Management Information System
2 26 (2.96%) NHS
3 10 (1.14%) DTV
4 8 (0.91%) Freedom of Information
4 8 (0.91%) Derivative
4 8 (0.91%) Statistics
4 8 (0.91%) Video Conferencing
4 8 (0.91%) Open Source
5 6 (0.68%) Data Protection Act
5 6 (0.68%) Blackberry
5 6 (0.68%) CMDB
6 5 (0.57%) Computer Science
6 5 (0.57%) FMCG
6 5 (0.57%) Client/Server
7 4 (0.46%) PMI
7 4 (0.46%) Interest Rate Derivative
7 4 (0.46%) Economics
7 4 (0.46%) Freedom of Information Act
8 3 (0.34%) Data Integration
8 3 (0.34%) Kindle
Operating Systems
1 63 (7.18%) Windows
2 21 (2.39%) UNIX
3 14 (1.59%) Windows 7
4 11 (1.25%) Linux
5 9 (1.03%) Windows Server 2008
6 8 (0.91%) Windows Server 2003
7 7 (0.80%) Windows XP
7 7 (0.80%) Red Hat Enterprise Linux
8 6 (0.68%) SUSE
8 6 (0.68%) AIX
9 5 (0.57%) Windows 2000
9 5 (0.57%) Windows NT
10 3 (0.34%) Windows 8
10 3 (0.34%) Windows Server 2012
11 1 (0.11%) Mac OS
11 1 (0.11%) Solaris
Processes & Methodologies
1 524 (59.68%) ITIL
2 450 (51.25%) Service Delivery
3 343 (39.07%) Service Management
4 149 (16.97%) Project Management
5 96 (10.93%) Change Management
6 95 (10.82%) PRINCE2
7 88 (10.02%) Incident Management
8 85 (9.68%) Stakeholder Management
9 83 (9.45%) ITSM
10 65 (7.40%) Problem Management
11 46 (5.24%) ITIL V3
12 44 (5.01%) Business Continuity
13 42 (4.78%) Supplier Management
13 42 (4.78%) Risk Management
13 42 (4.78%) Continuous Improvement
14 33 (3.76%) Disaster Recovery
15 32 (3.64%) Performance Management
16 27 (3.08%) Configuration Management
16 27 (3.08%) Agile Software Development
17 25 (2.85%) CRM
Programming Languages
1 22 (2.51%) SQL
2 5 (0.57%) C
2 5 (0.57%) Java
3 3 (0.34%) VB
4 2 (0.23%) VBScript
4 2 (0.23%) Ruby
5 1 (0.11%) PowerShell
5 1 (0.11%) ABAP
5 1 (0.11%) Python
5 1 (0.11%) Shell Script
5 1 (0.11%) JavaScript
5 1 (0.11%) Perl
5 1 (0.11%) C#
5 1 (0.11%) C++
Qualifications
1 112 (12.76%) Security Cleared
2 106 (12.07%) ITIL Certification
3 63 (7.18%) SC Cleared
4 48 (5.47%) Degree
5 31 (3.53%) DV Cleared
5 31 (3.53%) ITIL Foundation Certificate
6 19 (2.16%) PRINCE2 Practitioner
7 16 (1.82%) PMI Certification
8 13 (1.48%) ISEB
9 12 (1.37%) PMP
9 12 (1.37%) Microsoft Certification
10 10 (1.14%) ISEB Practitioner
11 9 (1.03%) PRINCE2 Certification
12 7 (0.80%) CISSP
13 5 (0.57%) MCDST
14 4 (0.46%) MCP
14 4 (0.46%) BC Cleared
15 3 (0.34%) MCSE
15 3 (0.34%) IBM Certification
16 2 (0.23%) Six Sigma Black Belt
Quality Assurance & Compliance
1 144 (16.40%) SLA
2 17 (1.94%) ISO 9001
3 15 (1.71%) QA
4 13 (1.48%) COBIT
5 10 (1.14%) ISO/IEC 27001
6 9 (1.03%) Sarbanes-Oxley
7 6 (0.68%) ISO 14001
8 4 (0.46%) BS15000
8 4 (0.46%) GxP
9 3 (0.34%) BS25999
10 2 (0.23%) Data Quality
10 2 (0.23%) BS7799
10 2 (0.23%) GCP
11 1 (0.11%) EMIR
11 1 (0.11%) Dodd-Frank
11 1 (0.11%) ISO/IEC 20000
System Software
1 19 (2.16%) Active Directory
2 8 (0.91%) VMware Infrastructure
3 3 (0.34%) XenApp
4 2 (0.23%) MetaFrame
4 2 (0.23%) Terminal Server
5 1 (0.11%) VMware ESX
5 1 (0.11%) Microsoft App-V
5 1 (0.11%) Microsoft Virtual Server
5 1 (0.11%) Hyper-V
Systems Management
1 10 (1.14%) SCSM
2 7 (0.80%) Tivoli
3 6 (0.68%) Oracle Identity Manager
3 6 (0.68%) Oracle Identity Management
4 4 (0.46%) HP UCMDB
5 3 (0.34%) Tivoli Identity Manager
6 2 (0.23%) Tivoli Storage Manager
6 2 (0.23%) BMC PATROL
6 2 (0.23%) NetBackup
6 2 (0.23%) OVSD
6 2 (0.23%) SCCM
6 2 (0.23%) FortiGate
6 2 (0.23%) SolarWinds Orion
7 1 (0.11%) Forefront Identity Manager
7 1 (0.11%) SCOM
Vendors
1 81 (9.23%) Microsoft
2 40 (4.56%) Oracle
3 33 (3.76%) HP
4 24 (2.73%) Remedy
5 23 (2.62%) SAP
6 18 (2.05%) Cisco
7 17 (1.94%) IBM
8 15 (1.71%) VMware
8 15 (1.71%) BMC
9 9 (1.03%) Citrix
10 8 (0.91%) Dell
10 8 (0.91%) Sun
10 8 (0.91%) Axway
11 7 (0.80%) Red Hat
12 6 (0.68%) TIBCO
12 6 (0.68%) ServiceNow
13 5 (0.57%) Salesforce.com
13 5 (0.57%) NetApp
14 4 (0.46%) JD Edwards
14 4 (0.46%) Juniper
City, London
Randstad Technologies
Rate: £30 - £35 per hour
Posted: 6 hours ago
Hook, Hampshire
Experis Ltd
Rate: £526.44 per day
Posted: 9 hours ago
Warrington
Templeton and Partners - SAP & UK Account
Rate: £480 - 550 per day
Posted: 12 hours ago
Warrington, Cheshire
Nationwide People Ltd
Rate: £500 - £550 Per Day
Posted: 12 hours ago
London
Interquest - Sand Resources
Rate: £300.00 - £375.00 per day
Posted: 13 hours ago
Blackpool, Lancashire
HAYS INFORMATION TECHNOLOGY
Rate: £4 - £5 per annum
Posted: Yesterday
Hook
Hays IT - Uk Posting account
Rate: £372.00 per annum
Posted: Yesterday
Hook, Hampshire
HAYS INFORMATION TECHNOLOGY
Rate: £300.00 - £370.00 per day
Posted: Yesterday
Manchester, Lancashire
ReThink Recruitment
Rate: £300 - £350 per day
Posted: 2 days ago
Oxford, Oxfordshire
Square One Resources
Rate: £500 per day
Posted: 2 days ago
City, London
Aston Carter
Rate: £400 per annum
Posted: 2 days ago
Manchester, Lancashire
Lawrence Harvey Enterprise
Rate: £250 - £350 per day + Negotiable
Posted: 2 days ago
Leeds, West Yorkshire
Kelway Ltd
Rate: Negotiable Day Rate
Posted: 3 days ago
London
Interquest - ITQ Financial - Tunbridge Wells
Rate: £400 - £600 per day
Posted: 3 days ago
Bristol, Avon
Randstad Technologies
Rate: £500 - £540 per day
Posted: 3 days ago
City, London
LA International
Rate: £450 - £550 per day
Posted: 6 days ago
London
Real Staffing
Rate: £400 - £500 per day
Posted: 7 days ago
Surrey
Reed Technology - UK Posting Account
Rate: £650 - £700 per day
Posted: 7 days ago
North West England
Real Staffing
Rate: £375 - £450 per day
Posted: 7 days ago
West Bromwich
Jumar Solutions
Posted: 9 days ago