The statistics below represent IT contracts advertised across the UK that had Service Manager featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 27 September 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
27 Sep 2016
Same period 2015 Same period 2014
Services Manager
Rank 289 235 246
Rank change year-on-year
-54 +11
Contract jobs requiring a Service Manager 427 589 513
As % of all contract IT jobs located in the UK 0.80% 1.03% 0.90%
As % of the Job Titles category 0.84% 1.08% 0.96%
Number of daily rates quoted 282 384 350
Median daily rate £450 £416 £400
Median daily rate % change year-on-year
+8.17% +4.00%
90% offered a daily rate of more than £300 £325 £318
10% offered a daily rate of more than £550 £550 £523
UK excluding London median daily rate £425 £400 £400
% change year-on-year
+6.25% -
Number of hourly rates quoted 4 8 12
Median hourly rate £28.50 £30.52 £25.92
Median hourly rate % change year-on-year
-6.61% +17.76%
90% offered a hourly rate of more than £16.80 £24.15 £18.00
10% offered a hourly rate of more than £142.05 £44.69 £41.50
UK excluding London median hourly rate £36.00 £30.52 £26.92
% change year-on-year
+17.95% +13.39%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
50649 54325 53290
As % of all contract IT jobs located in the UK 94.63% 94.96% 93.13%
Number of daily rates quoted 33107 34727 32509
Median daily rate £425 £405 £400
Median daily rate % change year-on-year
+4.93% +1.25%
90% offered a daily rate of more than £250 £250 £225
10% offered a daily rate of more than £588 £575 £550
UK excluding London median daily rate £390 £380 £350
% change year-on-year
+2.63% +8.57%
Number of hourly rates quoted 1691 2060 2120
Median hourly rate £16.50 £17.33 £16.50
Median hourly rate % change year-on-year
-4.78% +5.03%
90% offered a hourly rate of more than £11.00 £11.00 £10.50
10% offered a hourly rate of more than £45.00 £41.50 £40.00
UK excluding London median hourly rate £16.50 £17.33 £16.50
% change year-on-year
-4.78% +5.03%

Service Manager
Jobs Demand Trend

The demand trend of IT contracts that featured Service Manager in the job title.

Service Manager Jobs Demand Trend in the UK

Service Manager
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Manager within the UK.

Service Manager Daily Rate Trend in the UK

Service Manager
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Manager within the UK over the 3 months to 27 September 2016.

Service Manager Daily Rate Histogram in the UK

Service Manager
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Manager within the UK.

Service Manager Hourly Rate Trend in the UK

Service Manager
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Manager within the UK over the 3 months to 27 September 2016.

Service Manager Hourly Rate Histogram in the UK

Service Manager
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Manager within the UK over the 3 months to 27 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -51 419 £450 +8.43% 80
London -41 163 £450 - 31
South East -44 73 £450 +14.21% 11
West Midlands +19 62 £413 -5.71% 3
North West -6 42 £438 -7.89% 11
Shropshire -2 27 £516 +24.00%
Telford -5 27 £516 +24.00%
Manchester 0 23 £343 -21.71% 8
South West -11 23 £425 +6.25% 6
East of England -7 21 £400 +6.66% 5
Hampshire +6 16 £450 +24.65% 4
City of London -11 15 £475 +2.70% 9
Yorkshire -10 14 £425 -10.52% 4
Berkshire -10 13 £320 -14.66% 1
Birmingham -1 12 £250 -71.83% 2
North East -24 11 £375 -21.87% 1
Bristol +4 10 £394 -7.35% 2
Milton Keynes -7 10 £487 +18.71% 1
Oxfordshire -8 10 £450 +24.13%
Buckinghamshire -9 10 £487 +18.35% 1
East Midlands -21 9 £485 +19.75% 8
Scotland +5 8 £330 -29.03% 4
Cheshire -16 8 £475 +11.76%
West Yorkshire -16 8 £403 -15.26% 3
Tyne and Wear -27 8 £375 -23.46% 1
Newcastle upon Tyne -29 8 £375 -23.46% 1
Hertfordshire +7 7 £400 -13.51%
West Sussex +4 7 £423 +2.42% 1
Wiltshire +3 7 £438 -2.77%
Warrington +1 7 £475 -8.87%

Service Manager Skill Set
Top 30 Related IT Skills

For the 6 months to 27 September 2016, Service Manager contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring Service Manager in the job title.

1 533 (61.98%) ITIL
2 396 (46.05%) Service Delivery
3 347 (40.35%) Service Management
4 173 (20.12%) Finance
5 137 (15.93%) Stakeholder Management
6 135 (15.70%) Security Cleared
7 133 (15.47%) SLA
8 125 (14.53%) Project Management
9 120 (13.95%) ITIL Certification
10 115 (13.37%) Service Design
11 105 (12.21%) ITIL V3
12 102 (11.86%) ITSM
13 94 (10.93%) PRINCE2
13 94 (10.93%) SC Cleared
14 85 (9.88%) Agile Software Development
15 83 (9.65%) Change Management
16 77 (8.95%) Problem Management
17 70 (8.14%) Incident Management
18 58 (6.74%) Supplier Management
19 57 (6.63%) Data Centre
20 55 (6.40%) Risk Management
20 55 (6.40%) Microsoft
21 54 (6.28%) Continuous Improvement
22 52 (6.05%) Analytical Skills
23 42 (4.88%) Degree
23 42 (4.88%) Windows
24 39 (4.53%) Telecoms
25 38 (4.42%) Release Management
25 38 (4.42%) Transition Management
26 37 (4.30%) MS Office

Service Manager Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 27 (3.14%) SharePoint
2 9 (1.05%) MS Exchange
3 6 (0.70%) Skype for Business
4 5 (0.58%) Confluence
5 1 (0.12%) Apache
5 1 (0.12%) BizTalk Server
5 1 (0.12%) CMS
5 1 (0.12%) Drupal
5 1 (0.12%) SharePoint 2010
5 1 (0.12%) SharePoint 2013
5 1 (0.12%) SharePoint Server
5 1 (0.12%) WebLogic
Applications
1 37 (4.30%) MS Office
2 36 (4.19%) MS Excel
3 19 (2.21%) MS PowerPoint
4 13 (1.51%) MS Visio
5 8 (0.93%) MS Project
Business Applications
1 6 (0.70%) Remedy ITSM
2 4 (0.47%) Dynamics CRM
3 3 (0.35%) SAP Oil and Gas
4 1 (0.12%) Bloomberg TOMS
4 1 (0.12%) Dynamics AX
4 1 (0.12%) Infor LN
4 1 (0.12%) Oracle Applications
4 1 (0.12%) SAP ERP
Cloud Services
1 19 (2.21%) Office 365
2 14 (1.63%) Cloud Computing
3 4 (0.47%) Microsoft Azure
4 3 (0.35%) IBM PureFlex
4 3 (0.35%) SaaS
5 2 (0.23%) Google Apps
5 2 (0.23%) IaaS
5 2 (0.23%) PaaS
6 1 (0.12%) Mimecast
6 1 (0.12%) Yammer
Communications & Networking
1 13 (1.51%) Internet
2 11 (1.28%) LAN
3 10 (1.16%) WAN
4 7 (0.81%) Broadband
4 7 (0.81%) SAN
5 5 (0.58%) Firewall
5 5 (0.58%) Network Security
5 5 (0.58%) Wi-Fi
6 4 (0.47%) Intranet
6 4 (0.47%) MPLS
7 3 (0.35%) Cisco Nexus
7 3 (0.35%) DNS
7 3 (0.35%) VoIP
8 2 (0.23%) 3G
8 2 (0.23%) 4G
8 2 (0.23%) Cisco IPT
8 2 (0.23%) DHCP
8 2 (0.23%) IP Telephony
8 2 (0.23%) Radio Access Network
8 2 (0.23%) Unified Communications
Database & Business Intelligence
1 8 (0.93%) Data Warehouse
2 4 (0.47%) SQL Server
3 3 (0.35%) Data Mining
3 3 (0.35%) GIS
3 3 (0.35%) MS Access
4 2 (0.23%) MongoDB
4 2 (0.23%) MySQL
5 1 (0.12%) Big Data
5 1 (0.12%) Electronic Patient Records
5 1 (0.12%) NonStop SQL
5 1 (0.12%) Oracle Database
5 1 (0.12%) Oracle Reports
5 1 (0.12%) Qlik Sense
5 1 (0.12%) QlikView
5 1 (0.12%) SAP Data Services
Development Applications
1 11 (1.28%) JIRA
2 1 (0.12%) CA Gen
2 1 (0.12%) Rational DOORS
2 1 (0.12%) Team Foundation Server
2 1 (0.12%) Visual Studio
General
1 173 (20.12%) Finance
2 39 (4.53%) Telecoms
3 29 (3.37%) Banking
4 28 (3.26%) Retail
5 17 (1.98%) Billing
5 17 (1.98%) Legal
6 13 (1.51%) Law
7 11 (1.28%) Publishing
8 9 (1.05%) Manufacturing
9 8 (0.93%) Back Office
9 8 (0.93%) French Language
9 8 (0.93%) Marketing
10 7 (0.81%) Advertising
10 7 (0.81%) Local Government
11 5 (0.58%) Spanish Language
12 4 (0.47%) Electronics
12 4 (0.47%) Financial Institution
13 3 (0.35%) Italian Language
13 3 (0.35%) Pharmaceutical
13 3 (0.35%) Portuguese Language
Libraries, Frameworks & Software Standards
1 8 (0.93%) Middleware
2 6 (0.70%) Web Services
3 4 (0.47%) CSS
3 4 (0.47%) HTML
4 2 (0.23%) .NET
5 1 (0.12%) EDI
5 1 (0.12%) FIX Protocol
5 1 (0.12%) J2EE
5 1 (0.12%) Java RMI
5 1 (0.12%) JAX-RS
5 1 (0.12%) JMS
5 1 (0.12%) Oracle Fusion
5 1 (0.12%) REST
5 1 (0.12%) Spring
5 1 (0.12%) XML
Miscellaneous
1 57 (6.63%) Data Centre
2 52 (6.05%) Analytical Skills
3 28 (3.26%) Virtual Team
4 21 (2.44%) Management Information System
5 13 (1.51%) CMDB
5 13 (1.51%) User Experience
6 11 (1.28%) FMCG
6 11 (1.28%) Performance Metrics
7 10 (1.16%) NHS
8 7 (0.81%) Digital TV
8 7 (0.81%) Reinsurance
9 5 (0.58%) Statistics
9 5 (0.58%) Wiki
10 4 (0.47%) Data Protection Act
10 4 (0.47%) Mainframe
10 4 (0.47%) PMI
11 3 (0.35%) Computer Science
11 3 (0.35%) Security Operations Centre
11 3 (0.35%) Visualisation
12 2 (0.23%) Private Cloud
Operating Systems
1 42 (4.88%) Windows
2 11 (1.28%) Linux
3 7 (0.81%) Unix
3 7 (0.81%) Windows 7
4 5 (0.58%) Windows Server 2003
4 5 (0.58%) Windows XP
5 3 (0.35%) Windows Server
6 2 (0.23%) Android
6 2 (0.23%) Windows 10
6 2 (0.23%) Windows 8
6 2 (0.23%) Windows Server 2008
7 1 (0.12%) AIX
7 1 (0.12%) Apple iOS
7 1 (0.12%) Red Hat Enterprise Linux
7 1 (0.12%) Windows Server 2012
Processes & Methodologies
1 533 (61.98%) ITIL
2 396 (46.05%) Service Delivery
3 347 (40.35%) Service Management
4 137 (15.93%) Stakeholder Management
5 125 (14.53%) Project Management
6 115 (13.37%) Service Design
7 105 (12.21%) ITIL V3
8 102 (11.86%) ITSM
9 94 (10.93%) PRINCE2
10 85 (9.88%) Agile Software Development
11 83 (9.65%) Change Management
12 77 (8.95%) Problem Management
13 70 (8.14%) Incident Management
14 58 (6.74%) Supplier Management
15 55 (6.40%) Risk Management
16 54 (6.28%) Continuous Improvement
17 38 (4.42%) Release Management
17 38 (4.42%) Transition Management
18 37 (4.30%) Configuration Management
19 33 (3.84%) Performance Management
Programming Languages
1 11 (1.28%) C
1 11 (1.28%) SQL
2 5 (0.58%) JavaScript
3 4 (0.47%) VB
4 3 (0.35%) Java
5 1 (0.12%) C#
5 1 (0.12%) C++
5 1 (0.12%) PHP
5 1 (0.12%) PowerShell
5 1 (0.12%) VBScript
Qualifications
1 135 (15.70%) Security Cleared
2 120 (13.95%) ITIL Certification
3 94 (10.93%) SC Cleared
4 42 (4.88%) Degree
5 23 (2.67%) DV Cleared
6 19 (2.21%) ITIL Foundation Certificate
7 16 (1.86%) PRINCE2 Certification
8 15 (1.74%) BPSS Clearance
9 12 (1.40%) ISEB
10 9 (1.05%) CISSP
11 8 (0.93%) Microsoft Certification
12 6 (0.70%) BC Cleared
12 6 (0.70%) MCP
13 5 (0.58%) MCSE
13 5 (0.58%) PMI Certification
13 5 (0.58%) PMP
14 4 (0.47%) Six Sigma Black Belt
14 4 (0.47%) Six Sigma Green Belt
15 3 (0.35%) ISSAP
15 3 (0.35%) MCITP
Quality Assurance & Compliance
1 133 (15.47%) SLA
2 13 (1.51%) Disclosure Scotland
3 11 (1.28%) ISO/IEC 27001
4 9 (1.05%) ISO 9001
4 9 (1.05%) QA
5 5 (0.58%) Solvency II
6 2 (0.23%) COBIT
6 2 (0.23%) GxP
7 1 (0.12%) Data Quality
System Software
1 18 (2.09%) Active Directory
2 3 (0.35%) VMware Infrastructure
3 1 (0.12%) Terminal Server
3 1 (0.12%) Virtual Servers
3 1 (0.12%) VMware ESX
Systems Management
1 8 (0.93%) SCCM
2 5 (0.58%) SCOM
3 3 (0.35%) SCSM
3 3 (0.35%) ServiceCenter
4 1 (0.12%) AirWatch
4 1 (0.12%) Ansible
4 1 (0.12%) Graphite
4 1 (0.12%) HP UCMDB
4 1 (0.12%) Legato
4 1 (0.12%) Opsview
4 1 (0.12%) WSUS
Vendors
1 55 (6.40%) Microsoft
2 24 (2.79%) Cisco
3 23 (2.67%) SAP
3 23 (2.67%) ServiceNow
4 17 (1.98%) Remedy
5 14 (1.63%) Citrix
5 14 (1.63%) VMware
6 13 (1.51%) IBM
7 12 (1.40%) HP
8 10 (1.16%) Oracle
9 6 (0.70%) BMC
10 4 (0.47%) EMC
10 4 (0.47%) Fujitsu
11 3 (0.35%) CheckPoint
11 3 (0.35%) Dynatrace
11 3 (0.35%) Google
11 3 (0.35%) Nortel
12 2 (0.23%) Dell
12 2 (0.23%) NetApp
12 2 (0.23%) Siemens
Milton Keynes, Buckinghamshire
IT Connections
Rate: 450 per day
Posted: 4 hours ago
Sunbury, UK
Axiom Software Solutions UK
Posted: 14 hours ago
Crawley, West Sussex
Complete Tech Limited
Rate: Up to £400 per day
Posted: Yesterday
London
Complete Tech Limited
Rate: Up to £400 per day
Posted: Yesterday
Manchester, Lancashire
Harvey Nash plc
Posted: 6 days ago
London
Joseph Harry Ltd
Posted: 4 days ago
London
Eutopia Solutions Ltd
Posted: 4 days ago
London
Thebes IT
Posted: 5 days ago
Croydon, Surrey
Spargonet Consulting Plc
Rate: £350 - £400 per day
Posted: 6 days ago
Nottingham, Nottinghamshire
Rullion IT Plus
Rate: £400 - £450 per day
Posted: 5 days ago