The table below looks at the statistics for the Service Manager role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Manager in their job title over the 3 months to 3 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
3 Jul 2015
Same period 2014 Same period 2013
Services Manager
Rank 261 259 265
Rank change year-on-year
-2 +6
Contract jobs requiring a Service Manager 463 429 336
As % of all contract IT jobs located in the UK 0.83% 0.81% 0.68%
As % of the Job Titles category 0.90% 0.88% 0.74%
Number of daily rates quoted 296 237 199
Average daily rate
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of your Daily Rate
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£413 £393 £400
Average daily rate % change year-on-year
+5.09% -1.87%
90% offered a daily rate of more than £312 £285 £280
10% offered a daily rate of more than £550 £527 £538
UK excluding London average daily rate £400 £380 £343
% change year-on-year
+5.26% +10.94%
Number of hourly rates quoted 4 15 3
Average hourly rate £30.52 £29.50 £85.00
Average hourly rate % change year-on-year
+3.45% -65.29%
90% offered a hourly rate of more than £21.41 £22.11 £61.00
10% offered a hourly rate of more than £62.20 £64.50 £157.00
UK excluding London average hourly rate £30.52 £28.17 £130.00
% change year-on-year
+8.36% -78.33%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
51627 49001 45588
As % of all contract IT jobs located in the UK 92.46% 92.58% 92.58%
Number of daily rates quoted 32558 29967 26404
Average daily rate £400 £395 £400
Average daily rate % change year-on-year
+1.26% -1.25%
90% offered a daily rate of more than £250 £230 £238
10% offered a daily rate of more than £575 £550 £575
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1943 1955 2128
Average hourly rate £17.00 £16.50 £18.50
Average hourly rate % change year-on-year
+3.03% -10.81%
90% offered a hourly rate of more than £11.00 £10.50 £11.00
10% offered a hourly rate of more than £41.29 £38.59 £40.00
UK excluding London average hourly rate £16.50 £16.25 £17.50
% change year-on-year
+1.53% -7.14%

Service Manager
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Service Manager in the job title within the UK as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in the UK

Service Manager
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Manager within the UK.

Service Manager Daily Rate Trend in the UK

Service Manager
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Manager within the UK over the 3 months to 3 July 2015.

Service Manager Daily Rate Histogram in the UK

Service Manager
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Manager within the UK.

Service Manager Hourly Rate Trend in the UK

Service Manager
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Manager within the UK over the 3 months to 3 July 2015.

Service Manager Hourly Rate Histogram in the UK

Service Manager
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Manager within the UK over the 3 months to 3 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -14 438 £410 +5.12% 128
London +19 161 £435 +5.45% 49
South East -4 98 £400 +3.89% 23
City of London +7 45 £470 +22.87% 12
South West -7 39 £425 +3.03% 10
North West -11 36 £350 -11.39% 11
West Midlands 0 30 £400 +6.66% 12
East of England -1 30 £403 -10.55% 9
Buckinghamshire +6 24 £400 -11.11% 5
Berkshire +15 23 £400 +3.22% 6
East Midlands -1 22 £411 +49.27% 3
Hampshire +5 21 £400 +11.11% 4
Yorkshire -23 19 £425 +16.43% 7
Wiltshire +13 16 £425 -10.52% 2
Milton Keynes +3 16 £400 -11.11% 5
Manchester -4 16 £310 -31.11% 8
West Yorkshire -20 16 £425 +13.33% 6
Birmingham -4 14 £429 +14.33% 4
Oxfordshire -19 12 £450 +28.57% 1
Southampton +7 11 £400 - 1
Edinburgh +8 10 £375 -25.00% 1
Scotland -4 10 £375 - 4
Wales +9 9 £432 -13.70% 3
Surrey -10 9 £450 -7.69% 1
Hertfordshire -6 8 £350 -20.90% 1
Merseyside -6 8 £321 - 1
Essex -14 8 £413 -2.94% 5
Leeds -33 8 £300 -20.00% 4
Corsham - 8 £450 -
Reading +6 7 £425 -2.85% 3

Service Manager
Top 30 Related IT Skills

For the 6 months to 3 July 2015, IT contractor jobs within the UK that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Manager in their job title.

1 612 (64.15%) ITIL
2 444 (46.54%) Service Delivery
3 400 (41.93%) Service Management
4 205 (21.49%) Finance
5 180 (18.87%) SLA
6 149 (15.62%) Project Management
7 143 (14.99%) ITIL Certification
8 126 (13.21%) Change Management
9 119 (12.47%) Security Cleared
10 110 (11.53%) ITSM
11 108 (11.32%) PRINCE2
12 101 (10.59%) Stakeholder Management
13 98 (10.27%) SC Cleared
14 87 (9.12%) Problem Management
15 79 (8.28%) Incident Management
16 69 (7.23%) Microsoft
17 65 (6.81%) Telecoms
18 59 (6.18%) Analytical Skills
19 55 (5.77%) Agile Software Development
20 50 (5.24%) Coaching
20 50 (5.24%) Degree
21 48 (5.03%) ITIL V3
21 48 (5.03%) Data Centre
22 47 (4.93%) Supplier Management
23 43 (4.51%) Continuous Improvement
24 42 (4.40%) MS Excel
25 39 (4.09%) SAP
26 38 (3.98%) Windows
27 36 (3.77%) MS Office
27 36 (3.77%) Capacity Management

Service Manager
Top Related IT Skills by Category

For the 6 months to 3 July 2015, IT contractor jobs within the UK that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 28 (2.94%) SharePoint
2 7 (0.73%) MS Exchange
2 7 (0.73%) Lync
3 5 (0.52%) Exchange Server 2010
4 2 (0.21%) CMS
4 2 (0.21%) WebLogic
4 2 (0.21%) IIS
4 2 (0.21%) Apache
4 2 (0.21%) MQSeries
5 1 (0.10%) IBM Notes
5 1 (0.10%) SharePoint 2013
Applications
1 42 (4.40%) MS Excel
2 36 (3.77%) MS Office
3 20 (2.10%) MS Project
4 14 (1.47%) MS PowerPoint
5 12 (1.26%) MS Visio
6 3 (0.31%) Spreadsheet
7 1 (0.10%) Acrobat
Business Applications
1 13 (1.36%) Remedy ITSM
2 9 (0.94%) SAP FI/CO
2 9 (0.94%) SAP CO
2 9 (0.94%) SAP FI
3 7 (0.73%) SAP BPC
4 4 (0.42%) SAP ERP
4 4 (0.42%) SAP Oil and Gas
5 3 (0.31%) assyst
6 2 (0.21%) Dynamics CRM
6 2 (0.21%) Oracle Procure-to-Pay
6 2 (0.21%) Magento
7 1 (0.10%) MultiFonds
7 1 (0.10%) Oracle Retail
7 1 (0.10%) Dynamics AX
7 1 (0.10%) HiPortfolio
7 1 (0.10%) SAP HR
7 1 (0.10%) SAP SM
Cloud Services
1 9 (0.94%) SaaS
2 6 (0.63%) Office 365
3 5 (0.52%) Cloud Computing
4 3 (0.31%) Amazon AWS
5 1 (0.10%) IaaS
5 1 (0.10%) SoftLayer
Communications & Networking
1 24 (2.52%) Internet
2 16 (1.68%) WAN
3 15 (1.57%) LAN
4 14 (1.47%) Broadband
5 7 (0.73%) SAN
5 7 (0.73%) VPN
5 7 (0.73%) Firewall
6 6 (0.63%) Wi-Fi
7 4 (0.42%) Network Security
7 4 (0.42%) NAS
7 4 (0.42%) Unified Communications
7 4 (0.42%) PABX
7 4 (0.42%) DHCP
8 3 (0.31%) VoIP
8 3 (0.31%) DNS
8 3 (0.31%) TCP/IP
8 3 (0.31%) Wireless
9 2 (0.21%) 2G
9 2 (0.21%) 4G
9 2 (0.21%) Radio Access Network
Database & Business Intelligence
1 13 (1.36%) SQL Server
2 6 (0.63%) BusinessObjects
3 3 (0.31%) SQL Server 2008
3 3 (0.31%) Crystal Reports
4 2 (0.21%) Oracle Reports
4 2 (0.21%) Data Warehouse
4 2 (0.21%) SQL Server 2012
4 2 (0.21%) Oracle Database
5 1 (0.10%) DB2
5 1 (0.10%) Big Data
5 1 (0.10%) EDMS
5 1 (0.10%) QlikView
Development Applications
1 2 (0.21%) JIRA
2 1 (0.10%) RequisitePro
General
1 205 (21.49%) Finance
2 65 (6.81%) Telecoms
3 33 (3.46%) Banking
4 27 (2.83%) Retail
5 15 (1.57%) Publishing
6 14 (1.47%) Marketing
7 11 (1.15%) Legal
7 11 (1.15%) Manufacturing
8 10 (1.05%) Pharmaceutical
9 9 (0.94%) Local Government
9 9 (0.94%) Billing
10 8 (0.84%) Back Office
11 7 (0.73%) Advertising
11 7 (0.73%) Law
11 7 (0.73%) Investment Banking
12 5 (0.52%) Spanish Language
13 4 (0.42%) Electronics
14 3 (0.31%) Games
14 3 (0.31%) French Language
15 2 (0.21%) Multimedia
Libraries, Frameworks & Software Standards
1 8 (0.84%) .NET
2 5 (0.52%) Web Services
3 3 (0.31%) XML
3 3 (0.31%) EDI
4 2 (0.21%) J2EE
4 2 (0.21%) Middleware
4 2 (0.21%) SOAP
5 1 (0.10%) JNDI
5 1 (0.10%) .NET Framework
5 1 (0.10%) Oracle Fusion
5 1 (0.10%) Doctrine
5 1 (0.10%) ASP.NET
5 1 (0.10%) JDBC
5 1 (0.10%) JSP
5 1 (0.10%) WSDL
Miscellaneous
1 59 (6.18%) Analytical Skills
2 48 (5.03%) Data Centre
3 25 (2.62%) Management Information System
4 21 (2.20%) NHS
5 17 (1.78%) DTV
6 11 (1.15%) Statistics
7 10 (1.05%) Performance Metrics
8 9 (0.94%) CMDB
8 9 (0.94%) FMCG
9 6 (0.63%) PMI
10 5 (0.52%) Economics
10 5 (0.52%) Computer Science
11 4 (0.42%) SecurID
11 4 (0.42%) Data Protection Act
11 4 (0.42%) Mainframe
11 4 (0.42%) User Experience
12 3 (0.31%) Biometrics
12 3 (0.31%) Hedge funds
13 2 (0.21%) Private Cloud
13 2 (0.21%) Hybrid Cloud
Operating Systems
1 38 (3.98%) Windows
2 10 (1.05%) Windows 7
3 9 (0.94%) Windows Server 2008
4 7 (0.73%) Windows Server 2003
5 5 (0.52%) Linux
5 5 (0.52%) Windows XP
6 4 (0.42%) Windows 8
6 4 (0.42%) UNIX
7 3 (0.31%) Windows Server 2012
7 3 (0.31%) Apple iOS
7 3 (0.31%) Android
8 1 (0.10%) Windows 2000 Server
8 1 (0.10%) Red Hat Enterprise Linux
8 1 (0.10%) Mac OS X
8 1 (0.10%) AIX
Processes & Methodologies
1 612 (64.15%) ITIL
2 444 (46.54%) Service Delivery
3 400 (41.93%) Service Management
4 149 (15.62%) Project Management
5 126 (13.21%) Change Management
6 110 (11.53%) ITSM
7 108 (11.32%) PRINCE2
8 101 (10.59%) Stakeholder Management
9 87 (9.12%) Problem Management
10 79 (8.28%) Incident Management
11 55 (5.77%) Agile Software Development
12 50 (5.24%) Coaching
13 48 (5.03%) ITIL V3
14 47 (4.93%) Supplier Management
15 43 (4.51%) Continuous Improvement
16 36 (3.77%) Capacity Management
17 34 (3.56%) CRM
17 34 (3.56%) Risk Management
18 33 (3.46%) Business Continuity
19 32 (3.35%) Configuration Management
Programming Languages
1 11 (1.15%) SQL
2 8 (0.84%) Java
3 6 (0.63%) C
3 6 (0.63%) C#
4 3 (0.31%) VB.NET
5 1 (0.10%) COBOL
5 1 (0.10%) T-SQL
Qualifications
1 143 (14.99%) ITIL Certification
2 119 (12.47%) Security Cleared
3 98 (10.27%) SC Cleared
4 50 (5.24%) Degree
5 33 (3.46%) ITIL Foundation Certificate
6 25 (2.62%) DV Cleared
7 16 (1.68%) PRINCE2 Certification
8 15 (1.57%) PMI Certification
8 15 (1.57%) PRINCE2 Practitioner
9 11 (1.15%) Cisco Certification
9 11 (1.15%) CCNA
10 9 (0.94%) PMP
11 8 (0.84%) Microsoft Certification
12 7 (0.73%) MCSE
13 4 (0.42%) Six Sigma Black Belt
13 4 (0.42%) APMP
14 3 (0.31%) CCNP
15 2 (0.21%) ISEB
15 2 (0.21%) MCP
15 2 (0.21%) MBA
Quality Assurance & Compliance
1 180 (18.87%) SLA
2 18 (1.89%) QA
3 17 (1.78%) ISO/IEC 27001
4 11 (1.15%) ISO 9001
5 7 (0.73%) COBIT
6 2 (0.21%) Sarbanes-Oxley
7 1 (0.10%) BS15000
7 1 (0.10%) ISO 14001
System Software
1 19 (1.99%) Active Directory
2 8 (0.84%) VMware Infrastructure
3 5 (0.52%) Hyper-V
4 1 (0.10%) XenApp
4 1 (0.10%) Firmware
4 1 (0.10%) Microsoft Virtual Server
Systems Management
1 11 (1.15%) SCCM
2 6 (0.63%) SCSM
3 3 (0.31%) OVSD
3 3 (0.31%) SCOrch
4 2 (0.21%) NetBackup
4 2 (0.21%) SCOM
5 1 (0.10%) HP Quality Center
5 1 (0.10%) CA LISA
5 1 (0.10%) Systems Management Server (SMS)
Vendors
1 69 (7.23%) Microsoft
2 39 (4.09%) SAP
3 23 (2.41%) Remedy
4 22 (2.31%) Cisco
4 22 (2.31%) HP
5 18 (1.89%) BMC
5 18 (1.89%) ServiceNow
6 17 (1.78%) VMware
7 15 (1.57%) Citrix
7 15 (1.57%) Oracle
8 10 (1.05%) NetApp
9 7 (0.73%) IBM
10 6 (0.63%) EMC
10 6 (0.63%) Business Objects
10 6 (0.63%) NetScout
11 5 (0.52%) Salesforce.com
12 4 (0.42%) Dell
13 3 (0.31%) Avaya
13 3 (0.31%) Siebel
13 3 (0.31%) Lotus
Essex
CPS Group UK
Rate: Market related
Posted: Yesterday
South West England
Computer Futures
Rate: competitive
Posted: Yesterday
Chessington, Surrey
ReThink Recruitment
Posted: Yesterday
London
Venturi
Rate: £350 - £400 per day
Posted: 2 days ago
Milton Keynes, Buckinghamshire
LA International
Rate: £350 - £410 per day
Posted: 2 days ago
City of London
Real Staffing
Rate: competitive
Posted: 3 days ago
Worthing, West Sussex
Connectus
Rate: £375 - £450 per day
Posted: 4 days ago
England
Real Staffing
Rate: competitive
Posted: 4 days ago
Hook, Hampshire
HAYS INFORMATION TECHNOLOGY
Rate: £350.00 - £372.00 per day
Posted: 5 days ago
City, London
Sogeti
Rate: Competitive Day Rate
Posted: 5 days ago
Middlesex
Hays Finance Technology
Rate: £375.00 - £425.00 per annum
Posted: 5 days ago
South West London
HAYS INFORMATION TECHNOLOGY
Rate: £430.00 - £470.00 per annum
Posted: 5 days ago
City, London
Michael Bailey Associates
Rate: Market Rates
Posted: 5 days ago
London
Computer Futures
Rate: £350 - £375 per annum + competitive
Posted: 12 days ago
London
Real Staffing
Rate: £200 - £220 per day
Posted: 15 days ago
Liverpool
Venturi
Rate: £250 - £335 per day
Posted: 15 days ago
South East England
Real Staffing
Rate: DOE
Posted: 18 days ago
London
Computer Futures
Rate: competitive
Posted: 22 days ago
London
Interquest - IQ Public Sector
Rate: £300 - £340 per annum
Posted: 24 days ago
London
Real Staffing
Posted: 26 days ago