The table below looks at the statistics for the Service Manager role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Manager in their job title over the 3 months to 5 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
5 Feb 2016
Same period 2015 Same period 2014
Services Manager
Rank 275 238 242
Rank change year-on-year
-37 +4
Contract jobs requiring a Service Manager 410 484 392
As % of all contract IT jobs located in the UK 0.80% 0.96% 0.81%
As % of the Job Titles category 0.84% 1.01% 0.86%
Number of daily rates quoted 257 305 240
Average daily rate £423 £398 £400
Average daily rate % change year-on-year
+6.28% -0.62%
90% offered a daily rate of more than £300 £275 £248
10% offered a daily rate of more than £575 £502 £560
UK excluding London average daily rate £400 £375 £350
% change year-on-year
+6.66% +7.14%
Number of hourly rates quoted 7 15 3
Average hourly rate £20.63 £23.00 £27.58
Average hourly rate % change year-on-year
-10.32% -16.60%
UK excluding London average hourly rate £20.63 £24.00 £27.50
% change year-on-year
-14.06% -12.72%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
48576 47854 45775
As % of all contract IT jobs located in the UK 94.45% 94.46% 94.25%
Number of daily rates quoted 31231 29881 27104
Average daily rate £413 £400 £400
Average daily rate % change year-on-year
+3.12% -
90% offered a daily rate of more than £257 £240 £225
10% offered a daily rate of more than £575 £563 £575
UK excluding London average daily rate £375 £375 £350
% change year-on-year
- +7.14%
Number of hourly rates quoted 1759 1870 2013
Average hourly rate £17.50 £16.72 £17.50
Average hourly rate % change year-on-year
+4.66% -4.45%
90% offered a hourly rate of more than £11.00 £10.96 £11.38
10% offered a hourly rate of more than £49.50 £40.00 £40.00
UK excluding London average hourly rate £17.50 £16.50 £16.50
% change year-on-year
+6.06% -

Service Manager
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Service Manager in the job title within the UK as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in the UK

Service Manager
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Manager within the UK.

Service Manager Daily Rate Trend in the UK

Service Manager
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Manager within the UK over the 3 months to 5 February 2016.

Service Manager Daily Rate Histogram in the UK

Service Manager
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Manager within the UK.

Service Manager Hourly Rate Trend in the UK

Service Manager
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Manager within the UK over the 3 months to 5 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -35 385 £425 +6.25% 133
London -28 158 £443 +6.62% 50
South East -34 75 £400 +6.66% 28
North West -2 44 £325 -18.75% 11
Berkshire +2 27 £341 -17.52% 10
Croydon +2 24 £378 -5.40%
Yorkshire -6 24 £480 +28.00% 8
East of England +3 20 £450 +1.12% 10
Cheshire +8 19 £300 -27.27%
East Midlands -1 19 £400 -6.15% 5
Manchester -7 18 £350 -17.64% 3
West Yorkshire 0 17 £450 +5.88% 7
West Midlands -25 17 £450 +33.33% 11
Warrington +1 16 £300 -25.00%
Scotland -5 15 £438 +75.00% 5
North East -16 15 £600 +45.45% 1
South West -30 15 £375 - 8
Buckinghamshire +4 14 £403 +3.39% 1
Milton Keynes -1 14 £403 +0.81% 1
City of London +19 13 £450 +9.42% 12
Tyne and Wear -25 12 £580 +36.47%
Newcastle upon Tyne -28 12 £580 +36.47%
Leeds -15 10 £535 +35.87% 5
Edinburgh -17 9 £450 +80.00% 3
Bedfordshire +12 8 £475 +7.95% 4
Bromley -1 8 £438 +2.94% 1
Dorset +11 7 £375 -25.00%
Nottingham -7 7 £375 -
Nottinghamshire -8 7 £375 +8.69%
Essex - 7 - - 1

Service Manager
Top 30 Related IT Skills

For the 6 months to 5 February 2016, IT contractor jobs within the UK that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Manager in their job title.

1 670 (67.81%) ITIL
2 472 (47.77%) Service Delivery
3 369 (37.35%) Service Management
4 248 (25.10%) Finance
5 172 (17.41%) ITIL Certification
6 156 (15.79%) Security Cleared
7 147 (14.88%) SLA
8 135 (13.66%) Project Management
9 125 (12.65%) ITIL V3
10 119 (12.04%) Change Management
10 119 (12.04%) Stakeholder Management
11 108 (10.93%) SC Cleared
12 104 (10.53%) Problem Management
12 104 (10.53%) PRINCE2
13 100 (10.12%) ITSM
14 96 (9.72%) Incident Management
15 79 (8.00%) Agile Software Development
16 78 (7.89%) Analytical Skills
17 66 (6.68%) Continuous Improvement
18 58 (5.87%) Banking
19 54 (5.47%) Telecoms
20 51 (5.16%) Risk Management
20 51 (5.16%) Microsoft
21 50 (5.06%) Data Centre
22 47 (4.76%) Release Management
23 46 (4.66%) People Management
24 45 (4.55%) MS Office
25 40 (4.05%) Windows
25 40 (4.05%) MS Excel
25 40 (4.05%) Supplier Management

Service Manager
Top Related IT Skills by Category

For the 6 months to 5 February 2016, IT contractor jobs within the UK that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 15 (1.52%) SharePoint
2 13 (1.32%) Lync
3 5 (0.51%) WebLogic
4 4 (0.40%) MS Exchange
4 4 (0.40%) Oracle SOA Suite
4 4 (0.40%) WebSphere
5 3 (0.30%) Apache
5 3 (0.30%) CMS
5 3 (0.30%) Documentum
5 3 (0.30%) IIS
5 3 (0.30%) OpenStack
5 3 (0.30%) Oracle Workflow
6 2 (0.20%) Cloud Foundry
6 2 (0.20%) Commerce Server
6 2 (0.20%) Confluence
6 2 (0.20%) IBM Notes
6 2 (0.20%) nginx
6 2 (0.20%) SharePoint Server
7 1 (0.10%) JBoss
7 1 (0.10%) Tomcat
Applications
1 45 (4.55%) MS Office
2 40 (4.05%) MS Excel
3 20 (2.02%) MS PowerPoint
4 11 (1.11%) Spreadsheet
5 7 (0.71%) MS Visio
6 6 (0.61%) MS Project
7 1 (0.10%) ProjectWise
7 1 (0.10%) S-PLUS
Business Applications
1 11 (1.11%) Remedy ITSM
2 6 (0.61%) SAP Oil and Gas
3 4 (0.40%) Oracle BPM
4 2 (0.20%) Maximo
4 2 (0.20%) SAP HR
5 1 (0.10%) Dynamics AX
5 1 (0.10%) Oracle EBS
5 1 (0.10%) Oracle ERP
5 1 (0.10%) Oracle Retail
5 1 (0.10%) SAP ERP
5 1 (0.10%) SAP GRC
5 1 (0.10%) SAP MM
5 1 (0.10%) SAP PM
5 1 (0.10%) SAP PP
5 1 (0.10%) SAP SD
5 1 (0.10%) SAP SRM
Cloud Services
1 9 (0.91%) Office 365
2 6 (0.61%) Amazon AWS
3 4 (0.40%) SuccessFactors
4 3 (0.30%) SaaS
5 2 (0.20%) Amazon EC2
5 2 (0.20%) Amazon ElastiCache
5 2 (0.20%) Amazon S3
5 2 (0.20%) AWS CloudFormation
5 2 (0.20%) GitHub
5 2 (0.20%) Virtual Private Cloud
6 1 (0.10%) Google Drive
6 1 (0.10%) HP Helion
Communications & Networking
1 14 (1.42%) LAN
2 10 (1.01%) Internet
3 9 (0.91%) Firewall
3 9 (0.91%) TCP/IP
3 9 (0.91%) WAN
4 7 (0.71%) 3G
4 7 (0.71%) 4G
5 6 (0.61%) GSM
5 6 (0.61%) NAS
5 6 (0.61%) SAN
6 4 (0.40%) 2G
6 4 (0.40%) Radio Access Network
6 4 (0.40%) Skype
7 3 (0.30%) DHCP
7 3 (0.30%) VoIP
7 3 (0.30%) VPN
8 2 (0.20%) ATM
8 2 (0.20%) DNS
8 2 (0.20%) LDAP
8 2 (0.20%) MPLS
Database & Business Intelligence
1 9 (0.91%) NoSQL
2 8 (0.81%) Data Warehouse
2 8 (0.81%) SQL Server
3 7 (0.71%) MongoDB
3 7 (0.71%) Oracle Database
4 6 (0.61%) Big Data
5 4 (0.40%) Data Mining
5 4 (0.40%) Oracle Database 10g
5 4 (0.40%) Oracle Database 11g
6 3 (0.30%) SAP BW
7 2 (0.20%) Amazon RDS
7 2 (0.20%) EDRMS
7 2 (0.20%) Hadoop
7 2 (0.20%) Redis
8 1 (0.10%) Crystal Reports
8 1 (0.10%) GIS
8 1 (0.10%) SAP BI
8 1 (0.10%) SQL Server 2005
Development Applications
1 4 (0.40%) Eclipse
2 3 (0.30%) CA Gen
2 3 (0.30%) Git (software)
2 3 (0.30%) Jenkins
3 2 (0.20%) Atlassian Bamboo
4 1 (0.10%) JIRA
4 1 (0.10%) MSI
4 1 (0.10%) Sonatype Nexus
4 1 (0.10%) StarTeam
General
1 248 (25.10%) Finance
2 58 (5.87%) Banking
3 54 (5.47%) Telecoms
4 20 (2.02%) Retail
5 15 (1.52%) Manufacturing
6 13 (1.32%) Legal
6 13 (1.32%) Marketing
7 12 (1.21%) Pharmaceutical
8 9 (0.91%) Law
9 7 (0.71%) Back Office
9 7 (0.71%) Investment Banking
10 6 (0.61%) Billing
10 6 (0.61%) Local Government
11 5 (0.51%) Military
12 4 (0.40%) Electronics
12 4 (0.40%) Financial Institution
12 4 (0.40%) Publishing
13 3 (0.30%) Retail Banking
14 2 (0.20%) Avionics
14 2 (0.20%) Spanish Language
Libraries, Frameworks & Software Standards
1 12 (1.21%) Web Services
2 8 (0.81%) Middleware
3 6 (0.61%) JSON
3 6 (0.61%) WSDL
4 5 (0.51%) Oracle Fusion
5 4 (0.40%) Java EE
5 4 (0.40%) Spring
6 2 (0.20%) EDI
6 2 (0.20%) RESTful
7 1 (0.10%) CGI
7 1 (0.10%) JFC
7 1 (0.10%) Loki
7 1 (0.10%) WAP
Miscellaneous
1 78 (7.89%) Analytical Skills
2 50 (5.06%) Data Centre
3 34 (3.44%) Management Information System
4 12 (1.21%) FMCG
5 11 (1.11%) NHS
5 11 (1.11%) Performance Metrics
6 10 (1.01%) User Experience
7 8 (0.81%) CMDB
7 8 (0.81%) Statistics
8 5 (0.51%) Internet of Things
8 5 (0.51%) Private Cloud
8 5 (0.51%) Visualisation
9 4 (0.40%) Blackberry
9 4 (0.40%) Life Science
9 4 (0.40%) PMI
10 3 (0.30%) Mainframe
10 3 (0.30%) Social Media
11 2 (0.20%) Client/Server
11 2 (0.20%) Hybrid Cloud
11 2 (0.20%) Smartcard
Operating Systems
1 40 (4.05%) Windows
2 22 (2.23%) Windows 7
3 10 (1.01%) Unix
4 5 (0.51%) Windows XP
5 4 (0.40%) Android
5 4 (0.40%) Apple iOS
5 4 (0.40%) Linux
5 4 (0.40%) Windows 8
6 1 (0.10%) Mac OS X
6 1 (0.10%) Red Hat Enterprise Linux
6 1 (0.10%) Solaris
6 1 (0.10%) Windows Server
Processes & Methodologies
1 670 (67.81%) ITIL
2 472 (47.77%) Service Delivery
3 369 (37.35%) Service Management
4 135 (13.66%) Project Management
5 125 (12.65%) ITIL V3
6 119 (12.04%) Change Management
6 119 (12.04%) Stakeholder Management
7 104 (10.53%) PRINCE2
7 104 (10.53%) Problem Management
8 100 (10.12%) ITSM
9 96 (9.72%) Incident Management
10 79 (8.00%) Agile Software Development
11 66 (6.68%) Continuous Improvement
12 51 (5.16%) Risk Management
13 47 (4.76%) Release Management
14 46 (4.66%) People Management
15 40 (4.05%) Supplier Management
16 35 (3.54%) Transition Management
17 32 (3.24%) Configuration Management
18 29 (2.94%) Migration
Programming Languages
1 15 (1.52%) SQL
2 14 (1.42%) JavaScript
3 12 (1.21%) Java
4 10 (1.01%) Python
5 9 (0.91%) C++
6 4 (0.40%) C
6 4 (0.40%) PL/SQL
7 3 (0.30%) PHP
7 3 (0.30%) PowerShell
7 3 (0.30%) VBA
8 2 (0.20%) Bash Shell
8 2 (0.20%) COBOL
9 1 (0.10%) VBScript
Qualifications
1 172 (17.41%) ITIL Certification
2 156 (15.79%) Security Cleared
3 108 (10.93%) SC Cleared
4 40 (4.05%) Degree
5 36 (3.64%) ITIL Foundation Certificate
6 31 (3.14%) DV Cleared
7 15 (1.52%) PRINCE2 Practitioner
8 14 (1.42%) PRINCE2 Certification
9 12 (1.21%) PMI Certification
10 9 (0.91%) APMP
11 8 (0.81%) BPSS Clearance
11 8 (0.81%) PMP
12 6 (0.61%) MCP
13 5 (0.51%) Microsoft Certification
14 3 (0.30%) MBA
14 3 (0.30%) MBCS
14 3 (0.30%) MCDST
14 3 (0.30%) MCSE
15 2 (0.20%) CTC Cleared
15 2 (0.20%) Six Sigma Black Belt
Quality Assurance & Compliance
1 147 (14.88%) SLA
2 19 (1.92%) Disclosure Scotland
3 11 (1.11%) QA
4 6 (0.61%) ISO 9001
5 4 (0.40%) RMADS
5 4 (0.40%) Sarbanes-Oxley
6 3 (0.30%) ISO22301
7 2 (0.20%) ISO/IEC 27001
7 2 (0.20%) JSP 440
8 1 (0.10%) BS7799
8 1 (0.10%) COBIT
8 1 (0.10%) ISO 9002
8 1 (0.10%) ISO/IEC 20000
System Software
1 22 (2.23%) Active Directory
2 6 (0.61%) VMware Infrastructure
3 2 (0.20%) Hyper-V
3 2 (0.20%) Microsoft App-V
4 1 (0.10%) IAG
4 1 (0.10%) Oracle RAC
4 1 (0.10%) Terminal Server
4 1 (0.10%) VMware ESX
4 1 (0.10%) XenApp
Systems Management
1 11 (1.11%) SCCM
2 10 (1.01%) Cisco IPCC
3 9 (0.91%) ZABBIX
4 6 (0.61%) AirWatch
5 5 (0.51%) SCOM
6 3 (0.30%) SCSM
6 3 (0.30%) WSUS
7 1 (0.10%) CA Wily
7 1 (0.10%) Forefront Identity Manager
7 1 (0.10%) HP UCMDB
7 1 (0.10%) Nagios
7 1 (0.10%) Opsview
7 1 (0.10%) SAP Afaria
7 1 (0.10%) SCOrch
7 1 (0.10%) SCVMM
7 1 (0.10%) WMI
7 1 (0.10%) Zenoss
Vendors
1 51 (5.16%) Microsoft
2 35 (3.54%) SAP
3 27 (2.73%) ServiceNow
4 21 (2.13%) Oracle
5 15 (1.52%) Remedy
6 14 (1.42%) HP
7 11 (1.11%) BMC
7 11 (1.11%) Genesys
8 9 (0.91%) Citrix
8 9 (0.91%) VMware
9 8 (0.81%) Cisco
10 7 (0.71%) BT
11 6 (0.61%) Verint
12 4 (0.40%) IBM
12 4 (0.40%) Pega
13 3 (0.30%) Informatica
13 3 (0.30%) JD Edwards
14 2 (0.20%) Avaya
14 2 (0.20%) Lotus
14 2 (0.20%) MicroStrategy
Bromley, Kent
Hays Finance Technology
Rate: £400.00 - £500.00 per day
Posted: 2 days ago
Oxford, Oxfordshire
Jenrick IT
Rate: £380 - £400 per day
Posted: 3 days ago
Ipswich, Suffolk
Lorien Resourcing
Posted: 3 days ago
London
Lorien Resourcing
Posted: 3 days ago
Berkshire
Vivid Resourcing
Rate: £200 - 250 per day
Posted: 3 days ago
Oxford, Oxfordshire
Intapeople
Rate: £375 - £400 per annum
Posted: 4 days ago
Oxfordshire
Haybrook IT Resourcing Ltd
Rate: Up to £425 per day
Posted: 4 days ago
West London
Testing Circle Ltd
Rate: £425 - £500 per day + TBC (get in contact)
Posted: 4 days ago
Edinburgh, Midlothian
Thebes IT
Rate: Market Rates
Posted: 4 days ago
London
Lorien Resourcing
Posted: 4 days ago
Bristol, Avon
Randstad Technologies
Rate: £0.00 per day
Posted: 4 days ago
Bristol, Avon
LA International
Rate: £350 - £425 per day
Posted: 5 days ago
Bristol, Avon
LA International
Rate: £350 - £425 per day
Posted: 5 days ago
Glasgow, Lanarkshire
HAYS INFORMATION TECHNOLOGY
Rate: £300.00 - £400.00 per day
Posted: 5 days ago
England
Vivid Resourcing
Rate: Market related
Posted: 5 days ago
Bracknell, Berkshire
People Source Consulting
Rate: £300 - £344 per day
Posted: 6 days ago
London
Real Staffing
Rate: £300 - £325 per day
Posted: 6 days ago
London
IQ Telecom
Rate: £375 - £400 per day + expenses
Posted: 9 days ago
London
Computer Futures
Rate: £217 per day
Posted: 10 days ago
East Midlands
Hays Specialist Recruitment Ltd
Rate: £300.00 - £375.00 per day
Posted: 16 days ago
City of London
Computer Futures
Rate: £217 per day
Posted: 17 days ago
London
IQ Public Sector
Rate: £700.00 - £730.00 per day
Posted: 18 days ago
London
Computer Futures
Rate: £250 per day + competitive
Posted: 24 days ago
West Midlands
Real Staffing
Rate: £190 - £192 per day + competitive
Posted: 26 days ago
London
People Source Consulting
Rate: excellent daily rates
Posted: 27 days ago
Oxfordshire
Vivid Resourcing
Rate: £0 per day
Posted: 27 days ago
Liverpool
People Source Consulting
Rate: £250 - £350 per day
Posted: 27 days ago