The statistics below represent IT contracts advertised across the UK that had Service Manager featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 3 May 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
3 May 2016
Same period 2015 Same period 2014
Services Manager
Rank 255 266 265
Rank change year-on-year
+11 -1
Contract jobs requiring a Service Manager 525 462 437
As % of all contract IT jobs located in the UK 0.94% 0.83% 0.79%
As % of the Job Titles category 1.00% 0.87% 0.84%
Number of daily rates quoted 346 284 248
Median daily rate £425 £408 £400
Median daily rate % change year-on-year
+4.29% +1.87%
90% offered a daily rate of more than £315 £289 £275
10% offered a daily rate of more than £550 £550 £525
UK excluding London median daily rate £423 £400 £390
% change year-on-year
+5.62% +2.56%
Number of hourly rates quoted 9 1 9
Median hourly rate £27.00 £18.00 £33.07
Median hourly rate % change year-on-year
+50.00% -45.57%
90% offered a hourly rate of more than £13.67 £18.00 £18.90
10% offered a hourly rate of more than £34.00 £18.00 £54.50
UK excluding London median hourly rate £23.75 - £20.10

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
52745 52880 52258
As % of all contract IT jobs located in the UK 94.86% 94.75% 94.33%
Number of daily rates quoted 34373 32080 31881
Median daily rate £425 £400 £390
Median daily rate % change year-on-year
+6.25% +2.56%
90% offered a daily rate of more than £260 £243 £225
10% offered a daily rate of more than £600 £550 £550
UK excluding London median daily rate £390 £375 £350
% change year-on-year
+4.00% +7.14%
Number of hourly rates quoted 1528 2113 2153
Median hourly rate £17.95 £17.50 £17.50
Median hourly rate % change year-on-year
+2.54% -
90% offered a hourly rate of more than £11.00 £11.00 £11.00
10% offered a hourly rate of more than £44.40 £42.50 £42.50
UK excluding London median hourly rate £18.28 £17.00 £17.00
% change year-on-year
+7.50% -

Service Manager
Jobs Demand Trend

The demand trend of IT contracts that featured Service Manager in the job title.

Service Manager Jobs Demand Trend in the UK

Service Manager
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Manager within the UK.

Service Manager Daily Rate Trend in the UK

Service Manager
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Manager within the UK over the 3 months to 3 May 2016.

Service Manager Daily Rate Histogram in the UK

Service Manager
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Manager within the UK.

Service Manager Hourly Rate Trend in the UK

Service Manager
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Manager within the UK over the 3 months to 3 May 2016.

Service Manager Hourly Rate Histogram in the UK

Service Manager
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Manager within the UK over the 3 months to 3 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -4 488 £425 +4.29% 89
London +23 204 £425 - 22
South East -13 101 £403 +4.61% 21
North West +9 47 £440 +19.32% 12
West Midlands +8 44 £388 -6.06% 16
Berkshire +13 36 £375 -8.53% 2
Croydon - 31 £388 -
East of England +3 28 £438 -2.77% 8
Scotland +4 24 £425 +21.42% 7
Oxfordshire +25 23 £400 -5.32% 1
South West -11 22 £425 +7.25% 2
Yorkshire -1 21 £436 +2.64% 1
Manchester -1 19 £338 -6.89% 11
Cheshire -2 19 £500 +17.64% 1
Oxford +25 16 £400 +6.66% 1
City of London +13 16 £379 -20.71% 7
Warrington -2 16 £500 -
West Yorkshire +11 15 £430 +2.68% 1
Edinburgh 0 14 £425 +13.33% 4
Buckinghamshire +4 13 £406 +0.44% 3
Milton Keynes +3 13 £406 +1.38%
East Midlands 0 13 £401 +7.00% 5
Bristol +14 11 £400 +77.77% 1
Birmingham -6 11 £368 -12.23% 2
Hampshire -20 11 £475 +31.57% 6
Leeds -1 10 £424 +5.93% 1
Hertfordshire +11 8 £401 -25.34%
Bedfordshire +9 8 £475 +20.25% 5
Nottingham +2 7 £375 - 2
Nottinghamshire +1 7 £375 - 3

Service Manager Skill Set
Top 30 Related IT Skills

For the 6 months to 3 May 2016, Service Manager contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring Service Manager in the job title.

1 632 (66.81%) ITIL
2 368 (38.90%) Service Delivery
3 353 (37.32%) Service Management
4 195 (20.61%) Finance
5 162 (17.12%) Security Cleared
6 157 (16.60%) ITIL Certification
7 152 (16.07%) SLA
8 151 (15.96%) Stakeholder Management
9 134 (14.16%) Project Management
10 125 (13.21%) ITIL V3
11 122 (12.90%) SC Cleared
12 113 (11.95%) ITSM
13 105 (11.10%) Service Design
14 104 (10.99%) Problem Management
15 103 (10.89%) PRINCE2
16 93 (9.83%) Incident Management
17 88 (9.30%) Change Management
18 77 (8.14%) Agile Software Development
19 66 (6.98%) Risk Management
20 65 (6.87%) Data Centre
21 64 (6.77%) Analytical Skills
22 63 (6.66%) Telecoms
23 58 (6.13%) Continuous Improvement
24 50 (5.29%) Windows
25 46 (4.86%) Supplier Management
26 45 (4.76%) Microsoft
27 43 (4.55%) Business Continuity
28 39 (4.12%) Release Management
29 38 (4.02%) Degree
29 38 (4.02%) Management Information System

Service Manager Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 13 (1.37%) Confluence
2 12 (1.27%) Apache
2 12 (1.27%) Skype for Business
3 7 (0.74%) SharePoint
4 4 (0.42%) MS Exchange
4 4 (0.42%) Tomcat
4 4 (0.42%) WebLogic
5 3 (0.32%) IIS
6 2 (0.21%) CMS
6 2 (0.21%) IBM Notes
6 2 (0.21%) nginx
6 2 (0.21%) Oracle SOA Suite
6 2 (0.21%) WebSphere
7 1 (0.11%) BizTalk Server
7 1 (0.11%) Documentum
7 1 (0.11%) JBoss
Applications
1 32 (3.38%) MS Office
2 25 (2.64%) MS Excel
3 5 (0.53%) MS PowerPoint
3 5 (0.53%) MS Project
3 5 (0.53%) MS Visio
4 3 (0.32%) S-PLUS
5 1 (0.11%) ProjectWise
Business Applications
1 7 (0.74%) Remedy ITSM
1 7 (0.74%) SAP Oil and Gas
2 2 (0.21%) Oracle Applications
2 2 (0.21%) Oracle BPM
2 2 (0.21%) Oracle Retail
3 1 (0.11%) Dynamics AX
3 1 (0.11%) Dynamics CRM
3 1 (0.11%) Infor LN
Cloud Services
1 11 (1.16%) Office 365
2 5 (0.53%) Amazon AWS
3 2 (0.21%) Amazon EC2
3 2 (0.21%) Amazon ElastiCache
3 2 (0.21%) Amazon S3
3 2 (0.21%) AWS CloudFormation
3 2 (0.21%) Cloud Computing
3 2 (0.21%) GitHub
3 2 (0.21%) Google Apps
3 2 (0.21%) Microsoft Azure
3 2 (0.21%) Virtual Private Cloud
4 1 (0.11%) Google Drive
4 1 (0.11%) HP Helion
4 1 (0.11%) OpenShift
4 1 (0.11%) PaaS
Communications & Networking
1 25 (2.64%) LAN
2 16 (1.69%) WAN
3 11 (1.16%) 3G
3 11 (1.16%) 4G
3 11 (1.16%) Firewall
4 8 (0.85%) DHCP
5 7 (0.74%) DNS
5 7 (0.74%) SAN
6 6 (0.63%) GSM
6 6 (0.63%) Internet
7 5 (0.53%) Radio Access Network
7 5 (0.53%) Skype
7 5 (0.53%) TCP/IP
8 4 (0.42%) 2G
8 4 (0.42%) Intranet
8 4 (0.42%) MPLS
8 4 (0.42%) Network Security
8 4 (0.42%) VPN
9 3 (0.32%) IP Telephony
9 3 (0.32%) NAS
Database & Business Intelligence
1 13 (1.37%) SQL Server
2 4 (0.42%) Data Warehouse
2 4 (0.42%) MongoDB
2 4 (0.42%) NoSQL
2 4 (0.42%) Oracle Database
3 3 (0.32%) Big Data
4 2 (0.21%) Amazon RDS
4 2 (0.21%) Oracle Database 10g
4 2 (0.21%) Oracle Database 11g
4 2 (0.21%) Redis
5 1 (0.11%) Data Mining
5 1 (0.11%) GIS
5 1 (0.11%) Informix
5 1 (0.11%) MySQL
5 1 (0.11%) Oracle Reports
5 1 (0.11%) QlikView
5 1 (0.11%) SAP BW
Development Applications
1 8 (0.85%) Jenkins
2 6 (0.63%) JIRA
3 4 (0.42%) Eclipse
3 4 (0.42%) Git (software)
4 2 (0.21%) Atlassian Bamboo
5 1 (0.11%) MSI
5 1 (0.11%) Sonatype Nexus
5 1 (0.11%) Visual Studio
General
1 195 (20.61%) Finance
2 63 (6.66%) Telecoms
3 28 (2.96%) Banking
4 26 (2.75%) Retail
5 16 (1.69%) Back Office
6 14 (1.48%) Marketing
7 13 (1.37%) Legal
8 12 (1.27%) Manufacturing
9 11 (1.16%) Publishing
10 10 (1.06%) Law
11 8 (0.85%) Local Government
12 7 (0.74%) Electronics
13 5 (0.53%) Financial Institution
13 5 (0.53%) Pharmaceutical
14 4 (0.42%) Advertising
15 3 (0.32%) Billing
15 3 (0.32%) French Language
15 3 (0.32%) Retail Banking
15 3 (0.32%) Spanish Language
16 1 (0.11%) German Language
Libraries, Frameworks & Software Standards
1 9 (0.95%) Web Services
2 7 (0.74%) Middleware
3 4 (0.42%) Oracle Fusion
4 3 (0.32%) EDI
5 2 (0.21%) .NET
5 2 (0.21%) Java EE
5 2 (0.21%) RESTful
5 2 (0.21%) Spring
6 1 (0.11%) CGI
6 1 (0.11%) CSS
6 1 (0.11%) HTML
6 1 (0.11%) J2EE
6 1 (0.11%) JSON
6 1 (0.11%) Loki
6 1 (0.11%) WSDL
6 1 (0.11%) XML
Miscellaneous
1 65 (6.87%) Data Centre
2 64 (6.77%) Analytical Skills
3 38 (4.02%) Management Information System
4 20 (2.11%) User Experience
5 13 (1.37%) Performance Metrics
6 12 (1.27%) NHS
7 11 (1.16%) Statistics
8 8 (0.85%) FMCG
9 6 (0.63%) CMDB
10 4 (0.42%) Blackberry
10 4 (0.42%) Data Protection Act
10 4 (0.42%) Mainframe
10 4 (0.42%) Social Media
11 3 (0.32%) Hybrid Cloud
11 3 (0.32%) Internet of Things
11 3 (0.32%) Life Science
11 3 (0.32%) Private Cloud
11 3 (0.32%) Reinsurance
11 3 (0.32%) Video Conferencing
11 3 (0.32%) Visualisation
Operating Systems
1 50 (5.29%) Windows
2 25 (2.64%) Windows 7
3 19 (2.01%) Linux
4 11 (1.16%) Red Hat Enterprise Linux
5 8 (0.85%) Windows XP
6 7 (0.74%) Unix
7 5 (0.53%) CentOS
7 5 (0.53%) Windows Server 2012
8 4 (0.42%) Windows 8
9 3 (0.32%) Android
9 3 (0.32%) Solaris
10 2 (0.21%) Windows Server
11 1 (0.11%) Windows Server 2003
11 1 (0.11%) Windows Server 2008
Processes & Methodologies
1 632 (66.81%) ITIL
2 368 (38.90%) Service Delivery
3 353 (37.32%) Service Management
4 151 (15.96%) Stakeholder Management
5 134 (14.16%) Project Management
6 125 (13.21%) ITIL V3
7 113 (11.95%) ITSM
8 105 (11.10%) Service Design
9 104 (10.99%) Problem Management
10 103 (10.89%) PRINCE2
11 93 (9.83%) Incident Management
12 88 (9.30%) Change Management
13 77 (8.14%) Agile Software Development
14 66 (6.98%) Risk Management
15 58 (6.13%) Continuous Improvement
16 46 (4.86%) Supplier Management
17 43 (4.55%) Business Continuity
18 39 (4.12%) Release Management
19 33 (3.49%) Disaster Recovery
20 31 (3.28%) Transition Management
Programming Languages
1 12 (1.27%) SQL
2 9 (0.95%) Java
3 7 (0.74%) JavaScript
3 7 (0.74%) Python
4 6 (0.63%) C++
5 5 (0.53%) C
6 4 (0.42%) Perl
6 4 (0.42%) Ruby
7 3 (0.32%) Bash Shell
7 3 (0.32%) PHP
8 2 (0.21%) COBOL
8 2 (0.21%) PL/SQL
8 2 (0.21%) PowerShell
9 1 (0.11%) C#
9 1 (0.11%) VBScript
Qualifications
1 162 (17.12%) Security Cleared
2 157 (16.60%) ITIL Certification
3 122 (12.90%) SC Cleared
4 38 (4.02%) Degree
5 21 (2.22%) ITIL Foundation Certificate
6 18 (1.90%) DV Cleared
7 15 (1.59%) PRINCE2 Certification
8 13 (1.37%) BPSS Clearance
8 13 (1.37%) PRINCE2 Practitioner
9 11 (1.16%) Microsoft Certification
10 8 (0.85%) MCP
11 7 (0.74%) MCSE
12 5 (0.53%) APMP
13 4 (0.42%) ISEB
13 4 (0.42%) MCDST
14 3 (0.32%) CCNA
14 3 (0.32%) Cisco Certification
14 3 (0.32%) MCTS
14 3 (0.32%) PMI Certification
14 3 (0.32%) PMP
Quality Assurance & Compliance
1 152 (16.07%) SLA
2 17 (1.80%) Disclosure Scotland
3 14 (1.48%) QA
4 7 (0.74%) ISO/IEC 27001
5 5 (0.53%) ISO 9001
5 5 (0.53%) RMADS
6 3 (0.32%) COBIT
6 3 (0.32%) ISO22301
6 3 (0.32%) Sarbanes-Oxley
7 1 (0.11%) BS25999
7 1 (0.11%) BS7799
7 1 (0.11%) ISO 9000
7 1 (0.11%) ISO 9002
7 1 (0.11%) ISO/IEC 20000
System Software
1 23 (2.43%) Active Directory
2 6 (0.63%) VMware Infrastructure
3 2 (0.21%) Terminal Server
4 1 (0.11%) Hyper-V
4 1 (0.11%) Microsoft App-V
4 1 (0.11%) VMware ESX
Systems Management
1 10 (1.06%) Cisco IPCC
1 10 (1.06%) Puppet
1 10 (1.06%) ZABBIX
2 6 (0.63%) SCCM
3 4 (0.42%) Ansible
3 4 (0.42%) Opscode Chef
4 3 (0.32%) SCOM
4 3 (0.32%) SmoothWall
4 3 (0.32%) WSUS
5 1 (0.11%) AirWatch
5 1 (0.11%) CA Wily
5 1 (0.11%) HP UCMDB
5 1 (0.11%) OpenView
5 1 (0.11%) OpenView Configuration Management
5 1 (0.11%) SAP Afaria
Vendors
1 45 (4.76%) Microsoft
2 31 (3.28%) SAP
2 31 (3.28%) ServiceNow
3 21 (2.22%) Oracle
4 14 (1.48%) Red Hat
4 14 (1.48%) Remedy
5 11 (1.16%) Citrix
5 11 (1.16%) Genesys
5 11 (1.16%) HP
6 10 (1.06%) VMware
7 8 (0.85%) BMC
8 7 (0.74%) Cisco
9 6 (0.63%) CheckPoint
9 6 (0.63%) Verint
10 5 (0.53%) EMC
10 5 (0.53%) IBM
11 4 (0.42%) BT
11 4 (0.42%) Google
11 4 (0.42%) Pega
12 3 (0.32%) Wyse
City, London
McGregor Boyall
Rate: £250 - £280 per day
Posted: 2 hours ago
London
83Zero
Rate: From £400 to £480 per day
Posted: 2 hours ago
Basingstoke, Hampshire
Austin Fraser
Rate: £450 - £575 per day
Posted: 3 days ago
Manchester, Lancashire
Harvey Nash plc
Posted: 3 days ago
London
Opilio Recruitment
Rate: £45k - 55k per year
Posted: 3 days ago
Bromley, Kent
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Rate: £400.00 - £450.00 per day
Posted: 5 days ago
Oxford, Oxfordshire
Opus Recruitment Solutions Ltd
Rate: £375 - £420 per day
Posted: 5 days ago
Coventry, West Midlands (County)
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Rate: £450 - £550 per day
Posted: 5 days ago
Inverness, Inverness-Shire
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Posted: 6 days ago
Warwick, Warwickshire
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Rate: £325 - £350 per day
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Winchester
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Rate: £400 - £425 per day
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UK
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Rate: Market Rates
Posted: 8 days ago
Hook
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Rate: £350.00 - £372.00 per day
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City of London
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Rate: £250 - £251 per day + competitive
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Rate: competitive
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