The table below looks at the statistics for the Service Manager role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Manager in their job title over the 3 months to 28 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
28 May 2015
Same period 2014 Same period 2013
Services Manager
Rank 253 261 239
Rank change year-on-year
+8 -22
Contract jobs requiring a Service Manager 459 407 377
As % of all contract IT jobs located in the UK 0.83% 0.75% 0.80%
As % of the Job Titles category 0.90% 0.81% 0.86%
Number of daily rates quoted 285 226 221
Average daily rate
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of your Daily Rate
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£416 £390 £400
Average daily rate % change year-on-year
+6.66% -2.50%
90% offered a daily rate of more than £300 £277 £275
10% offered a daily rate of more than £550 £525 £525
UK excluding London average daily rate £404 £380 £356
% change year-on-year
+6.25% +6.79%
Number of hourly rates quoted 0 11 4
Average hourly rate - £25.00 £19.39
Average hourly rate % change year-on-year
- +28.93%
UK excluding London average hourly rate - £20.19 £19.39
% change year-on-year
- +4.12%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
50851 50122 43739
As % of all contract IT jobs located in the UK 92.35% 92.49% 92.41%
Number of daily rates quoted 31571 31079 25153
Average daily rate £400 £390 £400
Average daily rate % change year-on-year
+2.56% -2.50%
90% offered a daily rate of more than £250 £230 £240
10% offered a daily rate of more than £575 £550 £575
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1990 2044 2147
Average hourly rate £16.50 £17.00 £18.50
Average hourly rate % change year-on-year
-2.94% -8.10%
90% offered a hourly rate of more than £11.00 £10.50 £11.00
10% offered a hourly rate of more than £40.50 £40.00 £41.50
UK excluding London average hourly rate £16.00 £16.50 £17.50
% change year-on-year
-3.03% -5.71%

Service Manager
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Service Manager in the job title within the UK as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in the UK

Service Manager
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Manager within the UK.

Service Manager Daily Rate Trend in the UK

Service Manager
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Manager within the UK over the 3 months to 28 May 2015.

Service Manager Daily Rate Histogram in the UK

Service Manager
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Manager within the UK.

Service Manager Hourly Rate Trend in the UK

Service Manager
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Manager within the UK over the 3 months to 28 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +3 439 £420 +6.32% 115
London +16 149 £450 +12.50% 45
South East 0 101 £400 +1.26% 18
North West +4 42 £338 +5.46% 13
City of London +15 39 £475 +18.01% 13
West Midlands +1 37 £400 +14.28% 11
East of England +28 34 £413 +17.85% 6
Hampshire +17 32 £361 -25.57% 5
South West +11 27 £420 -1.17% 10
East Midlands +4 25 £416 +51.27% 4
Berkshire +6 22 £410 +17.14% 3
Buckinghamshire +9 21 £450 +18.03% 1
Birmingham +4 19 £406 -1.51% 8
Yorkshire -27 19 £425 +12.58% 5
Manchester -4 16 £290 -8.66% 4
Wiltshire - 16 £425 - 4
West Yorkshire -25 14 £425 +12.58% 4
Northampton +7 12 £350 +62.79%
Northamptonshire +2 12 £350 +29.03% 2
Southampton +1 11 £400 -
Milton Keynes +6 10 £400 - 1
Cheshire -3 10 £425 +32.81% 2
Surrey +5 9 £350 -21.34% 4
Hertfordshire -1 9 £538 +88.59% 3
Hook -5 9 £361 +0.27%
Oxfordshire - 9 £425 - 2
Suffolk - 9 £400 - 2
Merseyside - 9 £350 - 3
Telford +2 8 £575 +47.43%
Shropshire 0 8 £575 +47.43%

Service Manager
Top 30 Related IT Skills

For the 6 months to 28 May 2015, IT contractor jobs within the UK that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Manager in their job title.

1 596 (63.34%) ITIL
2 459 (48.78%) Service Delivery
3 384 (40.81%) Service Management
4 203 (21.57%) Finance
5 166 (17.64%) SLA
6 161 (17.11%) Project Management
7 143 (15.20%) ITIL Certification
8 130 (13.82%) Security Cleared
9 110 (11.69%) PRINCE2
10 104 (11.05%) Change Management
10 104 (11.05%) SC Cleared
11 103 (10.95%) ITSM
12 102 (10.84%) Stakeholder Management
13 72 (7.65%) Telecoms
13 72 (7.65%) Problem Management
14 71 (7.55%) Microsoft
15 69 (7.33%) Incident Management
16 60 (6.38%) Analytical Skills
17 57 (6.06%) Agile Software Development
18 52 (5.53%) Degree
19 49 (5.21%) MS Office
20 45 (4.78%) Supplier Management
20 45 (4.78%) ITIL V3
20 45 (4.78%) Coaching
21 43 (4.57%) Data Centre
22 39 (4.14%) Continuous Improvement
22 39 (4.14%) Windows
23 36 (3.83%) SharePoint
24 35 (3.72%) Transition Management
25 34 (3.61%) MS Excel

Service Manager
Top Related IT Skills by Category

For the 6 months to 28 May 2015, IT contractor jobs within the UK that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 36 (3.83%) SharePoint
2 7 (0.74%) WebSphere
2 7 (0.74%) Lync
3 4 (0.43%) WebLogic
4 2 (0.21%) MQSeries
4 2 (0.21%) MS Exchange
4 2 (0.21%) Apache
4 2 (0.21%) Exchange Server 2010
5 1 (0.11%) SharePoint 2013
5 1 (0.11%) OpenStack
5 1 (0.11%) IBM Notes
5 1 (0.11%) WebSphere Application Server
Applications
1 49 (5.21%) MS Office
2 34 (3.61%) MS Excel
3 21 (2.23%) MS Project
4 17 (1.81%) MS Visio
5 15 (1.59%) MS PowerPoint
6 3 (0.32%) Spreadsheet
7 2 (0.21%) SPSS
8 1 (0.11%) Acrobat
Business Applications
1 14 (1.49%) Remedy ITSM
2 5 (0.53%) Oracle Procure-to-Pay
3 3 (0.32%) assyst
3 3 (0.32%) SAP ERP
3 3 (0.32%) SAP FI/CO
3 3 (0.32%) SAP CO
3 3 (0.32%) SAP FI
4 2 (0.21%) Endur
4 2 (0.21%) Magento
4 2 (0.21%) SAP BPC
4 2 (0.21%) Dynamics CRM
5 1 (0.11%) MultiFonds
5 1 (0.11%) SAP Oil and Gas
5 1 (0.11%) Oracle Retail
5 1 (0.11%) Maximo
5 1 (0.11%) SAP HR
5 1 (0.11%) Findur
5 1 (0.11%) HiPortfolio
5 1 (0.11%) SAP SM
Cloud Services
1 9 (0.96%) SaaS
2 7 (0.74%) Cloud Computing
3 5 (0.53%) Office 365
4 3 (0.32%) PaaS
4 3 (0.32%) IaaS
5 2 (0.21%) SuccessFactors
6 1 (0.11%) Google Analytics
6 1 (0.11%) Amazon AWS
Communications & Networking
1 24 (2.55%) Internet
2 16 (1.70%) WAN
2 16 (1.70%) LAN
3 13 (1.38%) Broadband
4 9 (0.96%) Firewall
5 7 (0.74%) Unified Communications
5 7 (0.74%) Radio Access Network
5 7 (0.74%) 3G
6 6 (0.64%) Wi-Fi
7 5 (0.53%) 4G
8 4 (0.43%) SAN
8 4 (0.43%) PABX
8 4 (0.43%) Network Security
9 3 (0.32%) Wireless
9 3 (0.32%) VoIP
9 3 (0.32%) VPN
10 2 (0.21%) 2G
10 2 (0.21%) NAS
11 1 (0.11%) Cisco ICM
11 1 (0.11%) Reverse Proxy
Database & Business Intelligence
1 12 (1.28%) SQL Server
2 5 (0.53%) Oracle Reports
3 4 (0.43%) Oracle Database
4 3 (0.32%) SQL Server 2008
4 3 (0.32%) Crystal Reports
5 1 (0.11%) Oracle Database 11g
5 1 (0.11%) SQL Server 2012
5 1 (0.11%) Big Data
5 1 (0.11%) Data Warehouse
5 1 (0.11%) BusinessObjects
5 1 (0.11%) EDMS
Development Applications
1 2 (0.21%) JIRA
General
1 203 (21.57%) Finance
2 72 (7.65%) Telecoms
3 33 (3.51%) Banking
4 16 (1.70%) Retail
5 13 (1.38%) Publishing
6 12 (1.28%) Billing
7 11 (1.17%) Investment Banking
8 10 (1.06%) Marketing
9 9 (0.96%) Manufacturing
9 9 (0.96%) Back Office
10 8 (0.85%) Pharmaceutical
10 8 (0.85%) Legal
10 8 (0.85%) Local Government
11 7 (0.74%) Law
12 5 (0.53%) Spanish Language
13 4 (0.43%) Front Office
14 3 (0.32%) French Language
14 3 (0.32%) Advertising
14 3 (0.32%) Games
15 2 (0.21%) Multimedia
Libraries, Frameworks & Software Standards
1 10 (1.06%) .NET
2 7 (0.74%) Web Services
2 7 (0.74%) Middleware
3 5 (0.53%) J2EE
4 3 (0.32%) XML
4 3 (0.32%) EDI
5 2 (0.21%) SOAP
6 1 (0.11%) JNDI
6 1 (0.11%) .NET Framework
6 1 (0.11%) RESTful
6 1 (0.11%) Oracle Fusion
6 1 (0.11%) ASP.NET
6 1 (0.11%) JDBC
6 1 (0.11%) JSP
6 1 (0.11%) WSDL
Miscellaneous
1 60 (6.38%) Analytical Skills
2 43 (4.57%) Data Centre
3 30 (3.19%) Management Information System
4 22 (2.34%) NHS
5 12 (1.28%) DTV
6 9 (0.96%) Performance Metrics
7 8 (0.85%) CMDB
7 8 (0.85%) Statistics
8 6 (0.64%) Data Protection Act
8 6 (0.64%) Computer Science
9 5 (0.53%) Economics
9 5 (0.53%) FMCG
9 5 (0.53%) PMI
10 4 (0.43%) User Experience
10 4 (0.43%) SecurID
11 3 (0.32%) Enterprise Software
11 3 (0.32%) GIS
11 3 (0.32%) Biometrics
12 2 (0.21%) Private Cloud
12 2 (0.21%) Blackberry
Operating Systems
1 39 (4.14%) Windows
2 9 (0.96%) Linux
3 7 (0.74%) Windows 7
3 7 (0.74%) Windows Server 2003
4 6 (0.64%) UNIX
5 5 (0.53%) Windows Server 2008
5 5 (0.53%) Windows XP
6 4 (0.43%) Windows 8
6 4 (0.43%) Red Hat Enterprise Linux
7 3 (0.32%) Windows Mobile
7 3 (0.32%) Android
7 3 (0.32%) Apple iOS
8 2 (0.21%) Solaris
8 2 (0.21%) SUSE
9 1 (0.11%) Windows 2000 Server
9 1 (0.11%) Windows Server 2012
9 1 (0.11%) AIX
9 1 (0.11%) Mac OS X
Processes & Methodologies
1 596 (63.34%) ITIL
2 459 (48.78%) Service Delivery
3 384 (40.81%) Service Management
4 161 (17.11%) Project Management
5 110 (11.69%) PRINCE2
6 104 (11.05%) Change Management
7 103 (10.95%) ITSM
8 102 (10.84%) Stakeholder Management
9 72 (7.65%) Problem Management
10 69 (7.33%) Incident Management
11 57 (6.06%) Agile Software Development
12 45 (4.78%) Supplier Management
12 45 (4.78%) ITIL V3
12 45 (4.78%) Coaching
13 39 (4.14%) Continuous Improvement
14 35 (3.72%) Transition Management
15 33 (3.51%) Risk Management
16 32 (3.40%) Capacity Management
16 32 (3.40%) People Management
17 31 (3.29%) Line Management
Programming Languages
1 14 (1.49%) SQL
2 10 (1.06%) Java
3 6 (0.64%) C#
4 5 (0.53%) C
5 3 (0.32%) VB.NET
6 1 (0.11%) T-SQL
Qualifications
1 143 (15.20%) ITIL Certification
2 130 (13.82%) Security Cleared
3 104 (11.05%) SC Cleared
4 52 (5.53%) Degree
5 30 (3.19%) ITIL Foundation Certificate
6 27 (2.87%) DV Cleared
7 19 (2.02%) PRINCE2 Practitioner
8 14 (1.49%) PRINCE2 Certification
9 12 (1.28%) PMI Certification
10 11 (1.17%) Cisco Certification
10 11 (1.17%) CCNA
11 8 (0.85%) Microsoft Certification
12 7 (0.74%) MCSE
12 7 (0.74%) PMP
13 5 (0.53%) ISEB
14 4 (0.43%) APMP
14 4 (0.43%) Six Sigma Black Belt
15 3 (0.32%) CCNP
16 2 (0.21%) MBA
16 2 (0.21%) Six Sigma Green Belt
Quality Assurance & Compliance
1 166 (17.64%) SLA
2 19 (2.02%) QA
3 15 (1.59%) ISO/IEC 27001
4 10 (1.06%) ISO 9001
5 3 (0.32%) COBIT
6 2 (0.21%) Sarbanes-Oxley
6 2 (0.21%) BS15000
7 1 (0.11%) ISO 14001
System Software
1 16 (1.70%) Active Directory
2 6 (0.64%) VMware Infrastructure
3 5 (0.53%) Hyper-V
4 2 (0.21%) Firmware
5 1 (0.11%) Microsoft Virtual Server
5 1 (0.11%) VMware ESXi
Systems Management
1 9 (0.96%) SCCM
2 5 (0.53%) OVSD
2 5 (0.53%) SCSM
3 2 (0.21%) SCOrch
3 2 (0.21%) NetBackup
3 2 (0.21%) HP Quality Center
4 1 (0.11%) SCOM
4 1 (0.11%) CA LISA
4 1 (0.11%) Tivoli
4 1 (0.11%) Systems Management Server (SMS)
Vendors
1 71 (7.55%) Microsoft
2 27 (2.87%) SAP
3 25 (2.66%) Remedy
4 24 (2.55%) HP
5 21 (2.23%) Cisco
6 20 (2.13%) BMC
7 19 (2.02%) Oracle
8 15 (1.59%) VMware
8 15 (1.59%) Citrix
9 12 (1.28%) IBM
10 11 (1.17%) ServiceNow
11 9 (0.96%) NetApp
12 6 (0.64%) EMC
12 6 (0.64%) NetScout
13 5 (0.53%) Salesforce.com
14 4 (0.43%) Dell
15 3 (0.32%) LANDesk
15 3 (0.32%) BT
15 3 (0.32%) Siebel
15 3 (0.32%) Avaya
City, London
HAYS INFORMATION TECHNOLOGY
Rate: £380.00 - £400.00 per day
Posted: 3 hours ago
London
Venn Group
Rate: £550 - £650 Per Day
Posted: 5 hours ago
London
ARC IT Recruitment Ltd
Rate: £55000 Per Annum + Bonus and Benefits
Posted: 8 hours ago
Oxford, Oxfordshire
Reed Technology
Posted: 23 hours ago
South East London
Central & Cecil Housing
Rate: £40,000 per annum plus benefits
Posted: Yesterday
City, London
Nakama
Rate: From £400 to £450 per day
Posted: Yesterday
London
Computer Futures
Rate: competitive
Posted: Yesterday
Chessington, Surrey
ReThink Recruitment
Posted: Yesterday
Preston, Lancashire
Connectus
Rate: £30.52 per hour
Posted: 2 days ago
City, London
HAYS INFORMATION TECHNOLOGY
Rate: £350.00 - £400.00 per day
Posted: 6 days ago
Oxfordshire
Haybrook IT Resourcing Ltd
Rate: Up to £450 per day
Posted: 6 days ago
South East England
Computer Futures
Rate: £475 per annum + competitive
Posted: 7 days ago
London
Annapurna
Rate: £550 - £600 per annum
Posted: 7 days ago
West Yorkshire
Computer Futures
Rate: £350 - £450 per annum
Posted: 8 days ago
City of London
Hays IT - Uk Posting account
Rate: £400.00 - £445.00 per day
Posted: 8 days ago
United Kingdom
CPS Group
Rate: £400 - 425 per day
Posted: 10 days ago
London
Lawrence Harvey
Posted: 10 days ago
Derbyshire
Computer Futures
Rate: £175 - £225 per annum
Posted: 14 days ago
Liverpool
Venturi
Rate: £250 - £335 per day
Posted: 16 days ago
London
Real Staffing
Rate: £350 - £400 per day + competitive
Posted: 21 days ago