The first table below looks at the demand for the Service Manager role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Manager in their job title over the 3 months to 17 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles currently tracked.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
17 Apr 2014
Same period 2013 Same period 2012
Services Manager
Rank 250 212 212
Rank change year-on-year
-38 0
Contract jobs requiring a Service Manager 446 446 513
As % of all contract IT jobs located in the UK 0.79% 0.93% 0.85%
As % of the Job Titles category 0.86% 1.01% 0.91%
Number of daily rates quoted 251 252 291
Average daily rate £400 £400 £400
90% offered a daily rate of more than £275 £265 £251
10% offered a daily rate of more than £500 £500 £550
UK excluding London average daily rate £380 £400 £363
% change year-on-year
-5.00% +10.34%
Number of hourly rates quoted 9 13 10
Average hourly rate £27.58 £19.39 £19.00
Average hourly rate % change year-on-year
+42.23% +2.05%
90% offered a hourly rate of more than £18.90 £18.90 £11.00
10% offered a hourly rate of more than £50.00 £75.20 £30.32
UK excluding London average hourly rate £20.00 £19.39 £17.75
% change year-on-year
+3.14% +9.23%
Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
51988 44191 56201
As % of all contract IT jobs located in the UK 92.28% 92.47% 92.70%
Number of daily rates quoted 31587 25300 30909
Average daily rate £390 £400 £400
Average daily rate % change year-on-year
-2.50% -
90% offered a daily rate of more than £230 £238 £238
10% offered a daily rate of more than £550 £575 £575
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 2072 2201 2627
Average hourly rate £17.50 £18.00 £19.50
Average hourly rate % change year-on-year
-2.77% -7.69%
90% offered a hourly rate of more than £11.00 £11.00 £11.37
10% offered a hourly rate of more than £42.50 £40.00 £40.00
UK excluding London average hourly rate £17.00 £17.50 £19.21
% change year-on-year
-2.85% -8.90%

Service Manager
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Service Manager in the job title within the UK as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in the UK

Service Manager
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Manager within the UK.

Service Manager Daily Rate Trend in the UK

Service Manager
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Manager within the UK over the 3 months to 17 April 2014.

Service Manager Daily Rate Histogram in the UK

Service Manager
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Manager within the UK.

Service Manager Hourly Rate Trend in the UK

Service Manager
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Manager within the UK over the 3 months to 17 April 2014.

Service Manager Hourly Rate Histogram in the UK

Service Manager
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Manager within the UK over the 3 months to 17 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Find
Job
Vacancies
England -43 411 £400 - 138
London -7 171 £415 -2.35% 66
South East -44 85 £390 -8.23% 23
City of London +9 47 £438 +6.06% 18
Berkshire 0 40 £381 -6.15% 9
North West -23 36 £459 +52.91% 15
South West 0 30 £400 +15.52% 4
West Midlands -28 26 £320 -5.88% 11
Reading +5 22 £425 +30.76% 2
Cheshire -12 22 £448 +27.85% 6
East Midlands -29 21 £275 -31.25% 4
Yorkshire -12 19 £381 +1.66% 6
East of England -29 17 £375 +15.38% 9
West Yorkshire -29 16 £381 +1.66% 2
Somerset - 15 £400 - 1
Scotland -9 13 £320 -18.73% 1
Taunton - 13 £400 -
Surrey -7 12 £390 -8.23% 1
Glasgow +22 10 £329 -28.91%
Manchester -12 10 £247 -17.58% 6
Warwickshire -5 9 £300 -45.45% 2
Warrington - 9 £468 -
Leeds -20 8 £381 -1.61% 2
Buckinghamshire -36 8 £388 -4.61% 3
Nottinghamshire +3 7 £275 -26.66% 1
Hampshire -8 7 £373 +10.37% 5
Essex -14 7 £338 +2.27% 3
Wales -21 7 £388 -8.82% 7
Hertfordshire -7 6 - - 2
Watford -8 6 - - 2

Service Manager
Top 30 Related IT Skills

For the 6 months to 17 April 2014, IT contractor jobs within the UK that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Manager in their job title.

1 504 (61.39%) ITIL
2 437 (53.23%) Service Delivery
3 333 (40.56%) Service Management
4 199 (24.24%) Finance
5 141 (17.17%) ITIL Certification
6 132 (16.08%) Project Management
7 114 (13.89%) SLA
8 92 (11.21%) PRINCE2
9 91 (11.08%) Windows
9 91 (11.08%) Microsoft
10 85 (10.35%) Change Management
11 83 (10.11%) Security Cleared
12 81 (9.87%) Stakeholder Management
13 77 (9.38%) ITSM
13 77 (9.38%) Incident Management
14 60 (7.31%) MS Office
15 59 (7.19%) Problem Management
16 57 (6.94%) Telecoms
17 56 (6.82%) SC Cleared
18 52 (6.33%) Continuous Improvement
19 51 (6.21%) Supplier Management
20 42 (5.12%) Active Directory
20 42 (5.12%) Degree
21 41 (4.99%) HP
22 39 (4.75%) ITIL V3
23 38 (4.63%) Management Information System
23 38 (4.63%) Risk Management
24 37 (4.51%) Banking
24 37 (4.51%) MS Excel
25 35 (4.26%) NHS

Service Manager
Top Related IT Skills by Category

For the 6 months to 17 April 2014, IT contractor jobs within the UK that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 30 (3.65%) MS Exchange
2 18 (2.19%) SharePoint
3 15 (1.83%) IBM Notes
4 11 (1.34%) IIS
5 10 (1.22%) Tomcat
6 7 (0.85%) WebSphere
7 6 (0.73%) MQSeries
7 6 (0.73%) WebSphere Application Server
7 6 (0.73%) CMS
7 6 (0.73%) IBM HTTP Server
8 4 (0.49%) SharePoint Server
8 4 (0.49%) WebLogic
8 4 (0.49%) BizTalk Server
9 3 (0.37%) Blackberry Enterprise Server
9 3 (0.37%) Apache
10 1 (0.12%) NetWeaver
10 1 (0.12%) Exchange Server 2007
10 1 (0.12%) SharePoint 2010
10 1 (0.12%) Lync
10 1 (0.12%) Exchange Server 2003
Applications
1 60 (7.31%) MS Office
2 37 (4.51%) MS Excel
3 14 (1.71%) MS PowerPoint
4 11 (1.34%) MS Visio
5 9 (1.10%) MS Project
6 2 (0.24%) Spreadsheet
Business Applications
1 15 (1.83%) Remedy ITSM
2 2 (0.24%) Cognos TM1
3 1 (0.12%) SAP Oil and Gas
3 1 (0.12%) Academy Revenues and Benefits
3 1 (0.12%) Dynamics CRM
3 1 (0.12%) SAP ERP
3 1 (0.12%) Agresso
3 1 (0.12%) Summit
3 1 (0.12%) SAP PM
Cloud Services
1 4 (0.49%) Office 365
2 3 (0.37%) SaaS
3 1 (0.12%) IaaS
3 1 (0.12%) Microsoft Azure
3 1 (0.12%) Amazon AWS
Communications & Networking
1 18 (2.19%) LAN
1 18 (2.19%) SAN
2 17 (2.07%) VPN
2 17 (2.07%) WAN
3 10 (1.22%) Internet
4 9 (1.10%) Firewall
4 9 (1.10%) DNS
4 9 (1.10%) Intranet
5 7 (0.85%) SSL
5 7 (0.85%) S/MIME
6 6 (0.73%) HTTP
7 5 (0.61%) MPLS
8 4 (0.49%) Wi-Fi
8 4 (0.49%) TCP/IP
8 4 (0.49%) H.323
8 4 (0.49%) Frame Relay
8 4 (0.49%) IP Telephony
8 4 (0.49%) DHCP
9 3 (0.37%) Ethernet
9 3 (0.37%) LDAP
Database & Business Intelligence
1 12 (1.46%) Data Warehouse
2 10 (1.22%) Oracle Database
3 8 (0.97%) DB2
3 8 (0.97%) DataStage
4 6 (0.73%) Data Mining
5 4 (0.49%) SQL Server
5 4 (0.49%) Spotfire
6 3 (0.37%) Crystal Reports
7 2 (0.24%) DecisionStream
7 2 (0.24%) EDRMS
8 1 (0.12%) SQL Server Reporting Services
8 1 (0.12%) SQL Server Integration Services
8 1 (0.12%) SQL Server Analysis Services
8 1 (0.12%) SQL Server 2008
Development Applications
1 1 (0.12%) Subversion
General
1 199 (24.24%) Finance
2 57 (6.94%) Telecoms
3 37 (4.51%) Banking
4 32 (3.90%) Retail
5 18 (2.19%) Investment Banking
6 17 (2.07%) Marketing
7 16 (1.95%) Pharmaceutical
7 16 (1.95%) Financial Institution
8 12 (1.46%) Legal
9 10 (1.22%) Manufacturing
10 6 (0.73%) Front Office
11 5 (0.61%) Back Office
11 5 (0.61%) Local Government
12 4 (0.49%) Advertising
12 4 (0.49%) Billing
12 4 (0.49%) Automotive
13 3 (0.37%) Law
13 3 (0.37%) Retail Banking
14 2 (0.24%) Dutch Language
14 2 (0.24%) German Language
Libraries, Frameworks & Software Standards
1 7 (0.85%) Web Services
2 4 (0.49%) Middleware
3 3 (0.37%) COM
4 2 (0.24%) SAP PI
4 2 (0.24%) Hibernate
4 2 (0.24%) Spring
4 2 (0.24%) HTML
4 2 (0.24%) XML
4 2 (0.24%) EDI
5 1 (0.12%) JMS
5 1 (0.12%) .NET
5 1 (0.12%) J2EE
5 1 (0.12%) OLE
5 1 (0.12%) AOM
5 1 (0.12%) Java EE
5 1 (0.12%) JSON
5 1 (0.12%) Apache Flex
5 1 (0.12%) Oracle Fusion
5 1 (0.12%) REST
Miscellaneous
1 38 (4.63%) Management Information System
2 35 (4.26%) NHS
3 19 (2.31%) Blackberry
4 12 (1.46%) CMDB
5 9 (1.10%) Smartcard
6 8 (0.97%) PMI
6 8 (0.97%) PKI
6 8 (0.97%) Derivative
7 7 (0.85%) Statistics
7 7 (0.85%) Data Protection Act
7 7 (0.85%) FMCG
8 5 (0.61%) Interest Rate Derivative
9 4 (0.49%) Freedom of Information Act
9 4 (0.49%) Video Conferencing
9 4 (0.49%) Freedom of Information
10 3 (0.37%) Clustering
10 3 (0.37%) EPoS
10 3 (0.37%) DTV
10 3 (0.37%) Data Integration
10 3 (0.37%) Computer Science
Operating Systems
1 91 (11.08%) Windows
2 24 (2.92%) Windows 7
3 23 (2.80%) Windows Server 2003
4 22 (2.68%) Windows Server 2008
4 22 (2.68%) Linux
4 22 (2.68%) Windows XP
5 21 (2.56%) UNIX
6 17 (2.07%) Windows 2000
7 14 (1.71%) NetWare
8 10 (1.22%) Red Hat Enterprise Linux
9 6 (0.73%) SUSE
9 6 (0.73%) AIX
10 5 (0.61%) Solaris
10 5 (0.61%) Windows 8
11 3 (0.37%) HPUX
12 2 (0.24%) Windows NT
12 2 (0.24%) Windows Server 2012
13 1 (0.12%) Mac OS
13 1 (0.12%) MVS
Processes & Methodologies
1 504 (61.39%) ITIL
2 437 (53.23%) Service Delivery
3 333 (40.56%) Service Management
4 132 (16.08%) Project Management
5 92 (11.21%) PRINCE2
6 85 (10.35%) Change Management
7 81 (9.87%) Stakeholder Management
8 77 (9.38%) ITSM
8 77 (9.38%) Incident Management
9 59 (7.19%) Problem Management
10 52 (6.33%) Continuous Improvement
11 51 (6.21%) Supplier Management
12 39 (4.75%) ITIL V3
13 38 (4.63%) Risk Management
14 29 (3.53%) Asset Management
15 26 (3.17%) Performance Management
16 23 (2.80%) CRM
17 22 (2.68%) Configuration Management
17 22 (2.68%) Root Cause Analysis
18 21 (2.56%) Business Continuity
Programming Languages
1 16 (1.95%) VBScript
2 14 (1.71%) PowerShell
3 10 (1.22%) SQL
4 8 (0.97%) Java
5 4 (0.49%) C
6 2 (0.24%) VB
7 1 (0.12%) ABAP
7 1 (0.12%) Python
7 1 (0.12%) Ruby
7 1 (0.12%) Perl
Qualifications
1 141 (17.17%) ITIL Certification
2 83 (10.11%) Security Cleared
3 56 (6.82%) SC Cleared
4 42 (5.12%) Degree
5 17 (2.07%) Microsoft Certification
6 16 (1.95%) PRINCE2 Certification
7 15 (1.83%) PMI Certification
8 13 (1.58%) PRINCE2 Practitioner
9 12 (1.46%) DV Cleared
10 8 (0.97%) PMP
11 6 (0.73%) CISSP
11 6 (0.73%) ISEB
11 6 (0.73%) APMP
12 5 (0.61%) ISEB Practitioner
12 5 (0.61%) MCDST
13 3 (0.37%) IBM Certification
13 3 (0.37%) MCP
13 3 (0.37%) BC Cleared
14 2 (0.24%) Security+ Certification
14 2 (0.24%) MCSE
Quality Assurance & Compliance
1 114 (13.89%) SLA
2 11 (1.34%) COBIT
3 7 (0.85%) ISO 9001
4 6 (0.73%) QA
5 4 (0.49%) GxP
6 3 (0.37%) ISO/IEC 27001
7 2 (0.24%) GCP
8 1 (0.12%) Sarbanes-Oxley
8 1 (0.12%) ISO 14001
8 1 (0.12%) ISO/IEC 20000
8 1 (0.12%) PCI DSS
8 1 (0.12%) Data Quality
System Software
1 42 (5.12%) Active Directory
2 17 (2.07%) VMware Infrastructure
3 14 (1.71%) XenDesktop
4 2 (0.24%) Hyper-V
4 2 (0.24%) MetaFrame
4 2 (0.24%) Terminal Server
4 2 (0.24%) KVM
5 1 (0.12%) VMware ESX
5 1 (0.12%) Microsoft App-V
5 1 (0.12%) XenServer
5 1 (0.12%) vSphere
Systems Management
1 14 (1.71%) ServiceCenter
2 8 (0.97%) SCSM
3 6 (0.73%) Tivoli
4 3 (0.37%) Tivoli Identity Manager
5 2 (0.24%) OVSD
6 1 (0.12%) Tivoli Storage Manager
6 1 (0.12%) NetBackup
6 1 (0.12%) SCCM
6 1 (0.12%) SCOM
6 1 (0.12%) HP UCMDB
6 1 (0.12%) Forefront Identity Manager
Vendors
1 91 (11.08%) Microsoft
2 41 (4.99%) HP
3 28 (3.41%) Oracle
4 27 (3.29%) SAP
5 23 (2.80%) VMware
6 21 (2.56%) Citrix
7 19 (2.31%) Lotus
8 17 (2.07%) Cisco
9 16 (1.95%) IBM
9 16 (1.95%) Remedy
10 14 (1.71%) Novell
11 12 (1.46%) Dell
12 11 (1.34%) BMC
13 10 (1.22%) Red Hat
14 9 (1.10%) Sun
14 9 (1.10%) ServiceNow
15 6 (0.73%) EMC
16 5 (0.61%) CA
16 5 (0.61%) Axway
17 4 (0.49%) NetApp
Hampshire
Spring Technology
Posted: 16 hours ago
Hampshire
Spring Technology
Posted: 16 hours ago
North West
Redrock Consulting Ltd
Rate: £20 - £22 per hour + NEGOTIABLE
Posted: 21 hours ago
Hampshire
ABW Recruitment
Posted: 22 hours ago
Watford, Hertfordshire
Senitor Associates
Rate: £260 - £310 per day
Posted: 23 hours ago
Manchester, Lancashire
Rullion IT Plus
Posted: Yesterday
East London
Westbourne Partners
Rate: From £300 to £550 per day candidate and experience dependent
Posted: Yesterday
City, London
E-synergy Solutions
Rate: £200 - £300 per day
Posted: 2 days ago
Nottingham, Nottinghamshire
ReThink Recruitment
Posted: 2 days ago
Warwickshire
Nigel Frank International Ltd
Rate: £300 - £500 per day
Posted: 5 days ago
Bristol, Avon
Blue Personnel
Rate: From £550 to £600 per day
Posted: 5 days ago
Berkshire
TDA Recruitment Ltd
Salary: Competitive
Posted: 5 days ago
London
Opus Recruitment Solutions Ltd
Rate: £450
Posted: 6 days ago
Birmingham
Volt
Rate: £200.00 - £250.00 per day
Posted: 6 days ago
London
Montash
Rate: Negotiable
Posted: 6 days ago
Uxbridge
Progressive Recruitment
Rate: £50 - £51 per hour
Posted: 7 days ago
South East England
Interquest - Sand Resources
Rate: £300 - £375 per day
Posted: 12 days ago
London
Real Staffing
Rate: £400 - £500 per day
Posted: 12 days ago
Essex
Computer Futures
Rate: £400 - £450 per day
Posted: 15 days ago