The table below looks at the statistics for the Service Manager role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Manager in their job title over the 3 months to 30 March 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
30 Mar 2015
Same period 2014 Same period 2013
Services Manager
Rank 226 244 220
Rank change year-on-year
+18 -24
Contract jobs requiring a Service Manager 476 435 418
As % of all contract IT jobs located in the UK 0.88% 0.83% 0.91%
As % of the Job Titles category 0.95% 0.90% 0.98%
Number of daily rates quoted 292 256 235
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£400 £400 £400
90% offered a daily rate of more than £273 £275 £265
10% offered a daily rate of more than £550 £500 £500
UK excluding London average daily rate £388 £388 £400
% change year-on-year
- -3.12%
Number of hourly rates quoted 8 9 14
Average hourly rate £20.75 £27.58 £19.39
Average hourly rate % change year-on-year
-24.76% +42.23%
90% offered a hourly rate of more than £16.20 £18.90 £18.90
10% offered a hourly rate of more than £73.50 £50.00 £55.50
UK excluding London average hourly rate £23.00 £20.00 £19.39
% change year-on-year
+15.00% +3.14%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
50025 48432 42510
As % of all contract IT jobs located in the UK 92.45% 92.39% 92.77%
Number of daily rates quoted 30372 29064 24408
Average daily rate £400 £400 £400
90% offered a daily rate of more than £240 £225 £238
10% offered a daily rate of more than £550 £550 £575
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1969 2003 2177
Average hourly rate £17.50 £17.50 £17.50
90% offered a hourly rate of more than £11.00 £11.00 £10.50
10% offered a hourly rate of more than £42.50 £42.50 £40.00
UK excluding London average hourly rate £16.83 £17.00 £17.15
% change year-on-year
-1.02% -0.87%

Service Manager
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Service Manager in the job title within the UK as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in the UK

Service Manager
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Manager within the UK.

Service Manager Daily Rate Trend in the UK

Service Manager
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Manager within the UK over the 3 months to 30 March 2015.

Service Manager Daily Rate Histogram in the UK

Service Manager
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Manager within the UK.

Service Manager Hourly Rate Trend in the UK

Service Manager
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Manager within the UK over the 3 months to 30 March 2015.

Service Manager Hourly Rate Histogram in the UK

Service Manager
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Manager within the UK over the 3 months to 30 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England 0 449 £400 - 128
London +10 174 £415 -2.35% 59
South East +5 110 £375 -3.53% 23
City of London +20 41 £450 -5.26% 19
South West +1 40 £388 -3.12% 9
North West -23 36 £394 -12.01% 10
Berkshire -10 29 £410 +2.50% 5
West Midlands -5 25 £363 +8.04% 10
Hampshire +8 24 £361 +4.63% 5
Wiltshire +23 21 £425 +36.00% 2
East of England +13 20 £425 +13.33% 10
Yorkshire -8 20 £406 +6.55% 4
Buckinghamshire +2 19 £375 -1.63% 4
Oxfordshire +1 19 £420 +2.75%
East Midlands -14 18 £350 +35.92% 3
Birmingham +1 15 £350 - 3
Manchester -10 15 £425 +33.85% 4
Hook - 15 £361 - 1
Wales +5 14 £469 +71.38% 3
Surrey +1 14 £350 -10.25% 5
Milton Keynes -1 12 £363 -3.26% 3
West Yorkshire -16 11 £400 +4.91% 2
Northamptonshire -2 10 £350 +40.00% 1
South Yorkshire +7 9 £438 +45.83% 1
Reading -5 9 £410 -12.76% 2
Cheshire -15 9 £450 +2.27% 2
Northampton -3 8 £350 +40.00% 1
Oxford -5 8 £423 -8.64%
Leeds -6 8 £400 +4.91% 2
Somerset -11 8 £358 -10.62%

Service Manager
Top 30 Related IT Skills

For the 6 months to 30 March 2015, IT contractor jobs within the UK that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Manager in their job title.

1 599 (62.33%) ITIL
2 489 (50.88%) Service Delivery
3 375 (39.02%) Service Management
4 209 (21.75%) Finance
5 168 (17.48%) Project Management
6 161 (16.75%) SLA
7 139 (14.46%) Security Cleared
8 137 (14.26%) ITIL Certification
9 108 (11.24%) SC Cleared
10 105 (10.93%) Stakeholder Management
11 101 (10.51%) Change Management
12 99 (10.30%) PRINCE2
13 89 (9.26%) ITSM
14 81 (8.43%) Telecoms
15 80 (8.32%) Microsoft
16 69 (7.18%) Problem Management
17 62 (6.45%) Agile Software Development
18 60 (6.24%) Analytical Skills
19 57 (5.93%) Degree
20 56 (5.83%) MS Office
21 51 (5.31%) Windows
21 51 (5.31%) ITIL V3
22 49 (5.10%) Incident Management
23 46 (4.79%) Continuous Improvement
24 44 (4.58%) Risk Management
25 42 (4.37%) Supplier Management
26 40 (4.16%) Line Management
27 38 (3.95%) People Management
27 38 (3.95%) Coaching
28 34 (3.54%) Banking

Service Manager
Top Related IT Skills by Category

For the 6 months to 30 March 2015, IT contractor jobs within the UK that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 32 (3.33%) SharePoint
2 11 (1.14%) Lync
3 9 (0.94%) WebSphere
4 4 (0.42%) Apache Solr
4 4 (0.42%) MS Exchange
4 4 (0.42%) Tomcat
4 4 (0.42%) WebLogic
5 2 (0.21%) Apache
5 2 (0.21%) MQSeries
5 2 (0.21%) Exchange Server 2003
5 2 (0.21%) Exchange Server 2007
5 2 (0.21%) Exchange Server 2010
5 2 (0.21%) OpenStack
6 1 (0.10%) SharePoint 2013
6 1 (0.10%) Drupal
6 1 (0.10%) SAS
6 1 (0.10%) WebSphere Application Server
6 1 (0.10%) Lotus Domino
Applications
1 56 (5.83%) MS Office
2 31 (3.23%) MS Excel
3 26 (2.71%) MS Project
4 22 (2.29%) MS Visio
5 11 (1.14%) MS PowerPoint
6 4 (0.42%) Spreadsheet
6 4 (0.42%) SPSS
7 1 (0.10%) Acrobat
Business Applications
1 9 (0.94%) Remedy ITSM
2 5 (0.52%) Oracle Procure-to-Pay
3 3 (0.31%) SAP Oil and Gas
3 3 (0.31%) assyst
3 3 (0.31%) SAP FI
3 3 (0.31%) Endur
3 3 (0.31%) SAP FI/CO
3 3 (0.31%) SAP CO
4 2 (0.21%) Dynamics CRM
4 2 (0.21%) SAP ERP
4 2 (0.21%) Magento
4 2 (0.21%) SAP BPC
4 2 (0.21%) SAP SM
5 1 (0.10%) Oracle Retail
5 1 (0.10%) Google Analytics
5 1 (0.10%) Oracle EBS R12
5 1 (0.10%) MultiFonds
5 1 (0.10%) Maximo
5 1 (0.10%) Findur
5 1 (0.10%) HiPortfolio
Cloud Services
1 9 (0.94%) Cloud Computing
2 8 (0.83%) SaaS
3 4 (0.42%) Office 365
3 4 (0.42%) IaaS
4 3 (0.31%) PaaS
4 3 (0.31%) Google Apps
5 2 (0.21%) SuccessFactors
Communications & Networking
1 26 (2.71%) Internet
2 20 (2.08%) WAN
3 14 (1.46%) Broadband
4 13 (1.35%) LAN
5 11 (1.14%) Firewall
6 9 (0.94%) 3G
7 8 (0.83%) Radio Access Network
8 7 (0.73%) Unified Communications
8 7 (0.73%) 4G
8 7 (0.73%) VoIP
9 5 (0.52%) SAN
9 5 (0.52%) Wi-Fi
10 4 (0.42%) Network Security
11 3 (0.31%) MPLS
11 3 (0.31%) 2G
12 2 (0.21%) Intranet
12 2 (0.21%) TCP/IP
12 2 (0.21%) VPN
12 2 (0.21%) LTE
12 2 (0.21%) Wireless
Database & Business Intelligence
1 10 (1.04%) SQL Server
2 7 (0.73%) Crystal Reports
3 5 (0.52%) Oracle Reports
4 4 (0.42%) SQL Server 2008
4 4 (0.42%) Oracle Database
5 2 (0.21%) Data Warehouse
5 2 (0.21%) SQL Server 2000
5 2 (0.21%) SQL Server 2005
5 2 (0.21%) Oracle Database 11g
6 1 (0.10%) SQL Server Reporting Services
6 1 (0.10%) BusinessObjects
6 1 (0.10%) Big Data
Development Applications
1 4 (0.42%) JUnit
2 2 (0.21%) PVCS
2 2 (0.21%) ClearCase
3 1 (0.10%) JIRA
General
1 209 (21.75%) Finance
2 81 (8.43%) Telecoms
3 34 (3.54%) Banking
4 20 (2.08%) Retail
5 15 (1.56%) Marketing
6 14 (1.46%) Billing
7 12 (1.25%) Investment Banking
7 12 (1.25%) Manufacturing
8 11 (1.14%) Law
8 11 (1.14%) Legal
9 10 (1.04%) Publishing
10 8 (0.83%) Pharmaceutical
10 8 (0.83%) Back Office
10 8 (0.83%) Local Government
11 6 (0.62%) Advertising
12 5 (0.52%) Games
13 4 (0.42%) Electronics
13 4 (0.42%) Front Office
14 2 (0.21%) Spanish Language
15 1 (0.10%) Automotive
Libraries, Frameworks & Software Standards
1 9 (0.94%) J2EE
2 8 (0.83%) Middleware
3 5 (0.52%) EDI
4 4 (0.42%) Web Services
4 4 (0.42%) .NET
5 3 (0.31%) WAP
6 1 (0.10%) Oracle Fusion
6 1 (0.10%) RESTful
6 1 (0.10%) HTML
6 1 (0.10%) XML
Miscellaneous
1 60 (6.24%) Analytical Skills
2 31 (3.23%) Management Information System
3 23 (2.39%) NHS
4 15 (1.56%) DTV
5 10 (1.04%) FMCG
6 8 (0.83%) Performance Metrics
6 8 (0.83%) Statistics
7 6 (0.62%) Economics
7 6 (0.62%) Enterprise Software
7 6 (0.62%) Open Source
8 5 (0.52%) User Experience
8 5 (0.52%) Video Conferencing
8 5 (0.52%) Data Protection Act
8 5 (0.52%) Computer Science
8 5 (0.52%) CMDB
9 4 (0.42%) SecurID
9 4 (0.42%) Mainframe
10 3 (0.31%) GIS
10 3 (0.31%) Mobile App
10 3 (0.31%) Client/Server
Operating Systems
1 51 (5.31%) Windows
2 13 (1.35%) Linux
3 12 (1.25%) UNIX
4 5 (0.52%) Red Hat Enterprise Linux
4 5 (0.52%) Windows 7
4 5 (0.52%) Windows Server 2008
5 4 (0.42%) Windows Server 2003
5 4 (0.42%) Windows XP
6 3 (0.31%) Windows Mobile
7 2 (0.21%) Windows Vista
7 2 (0.21%) Android
7 2 (0.21%) SUSE
7 2 (0.21%) Apple iOS
7 2 (0.21%) Windows 8
7 2 (0.21%) Mac OS X
7 2 (0.21%) Windows 2000
7 2 (0.21%) Solaris
8 1 (0.10%) AIX
8 1 (0.10%) Windows Server 2012
8 1 (0.10%) Windows 2000 Server
Processes & Methodologies
1 599 (62.33%) ITIL
2 489 (50.88%) Service Delivery
3 375 (39.02%) Service Management
4 168 (17.48%) Project Management
5 105 (10.93%) Stakeholder Management
6 101 (10.51%) Change Management
7 99 (10.30%) PRINCE2
8 89 (9.26%) ITSM
9 69 (7.18%) Problem Management
10 62 (6.45%) Agile Software Development
11 51 (5.31%) ITIL V3
12 49 (5.10%) Incident Management
13 46 (4.79%) Continuous Improvement
14 44 (4.58%) Risk Management
15 42 (4.37%) Supplier Management
16 40 (4.16%) Line Management
17 38 (3.95%) Coaching
17 38 (3.95%) People Management
18 33 (3.43%) E-Commerce
19 32 (3.33%) Configuration Management
Programming Languages
1 13 (1.35%) Java
2 10 (1.04%) SQL
3 5 (0.52%) C
4 2 (0.21%) C#
5 1 (0.10%) C++
5 1 (0.10%) VB.NET
Qualifications
1 139 (14.46%) Security Cleared
2 137 (14.26%) ITIL Certification
3 108 (11.24%) SC Cleared
4 57 (5.93%) Degree
5 32 (3.33%) DV Cleared
6 21 (2.19%) PRINCE2 Practitioner
7 17 (1.77%) ITIL Foundation Certificate
8 14 (1.46%) PRINCE2 Certification
9 9 (0.94%) Cisco Certification
9 9 (0.94%) CCNA
10 8 (0.83%) ISEB
11 7 (0.73%) MCSE
11 7 (0.73%) PMP
11 7 (0.73%) PMI Certification
11 7 (0.73%) Microsoft Certification
12 3 (0.31%) Six Sigma Black Belt
12 3 (0.31%) Six Sigma Green Belt
13 2 (0.21%) BC Cleared
13 2 (0.21%) CTC Cleared
13 2 (0.21%) CISM
Quality Assurance & Compliance
1 161 (16.75%) SLA
2 12 (1.25%) QA
3 11 (1.14%) ISO/IEC 27001
4 10 (1.04%) ISO 9001
5 4 (0.42%) COBIT
6 3 (0.31%) Sarbanes-Oxley
7 1 (0.10%) BS15000
7 1 (0.10%) ISO 14001
7 1 (0.10%) Basel III
7 1 (0.10%) COREP
7 1 (0.10%) FINREP
System Software
1 13 (1.35%) Active Directory
2 5 (0.52%) VMware Infrastructure
3 3 (0.31%) Hyper-V
4 2 (0.21%) Firmware
5 1 (0.10%) Microsoft Virtual Server
5 1 (0.10%) VMware ESXi
Systems Management
1 10 (1.04%) SCCM
2 9 (0.94%) OVSD
3 5 (0.52%) SCSM
4 3 (0.31%) Tivoli
5 2 (0.21%) HP Quality Center
5 2 (0.21%) OpenView
5 2 (0.21%) NetBackup
6 1 (0.10%) SCOrch
6 1 (0.10%) Systems Management Server (SMS)
6 1 (0.10%) BMC PATROL
6 1 (0.10%) Control-M
Vendors
1 80 (8.32%) Microsoft
2 28 (2.91%) SAP
3 22 (2.29%) Cisco
4 20 (2.08%) HP
5 16 (1.66%) Oracle
5 16 (1.66%) Remedy
6 13 (1.35%) IBM
7 12 (1.25%) Citrix
8 11 (1.14%) VMware
9 10 (1.04%) BMC
10 9 (0.94%) ServiceNow
11 7 (0.73%) EMC
11 7 (0.73%) Avaya
12 6 (0.62%) Salesforce.com
13 5 (0.52%) Google
13 5 (0.52%) Cognos
14 4 (0.42%) Huawei
14 4 (0.42%) i2
14 4 (0.42%) hybris
15 3 (0.31%) NetApp
Middlesex
TEKsystems
Rate: £400 - £450 per day
Posted: 14 hours ago
Hook, Hampshire
HAYS INFORMATION TECHNOLOGY
Rate: £350.00 - £372.00 per day
Posted: 3 days ago
Leeds
Hays IT - Uk Posting account
Rate: £400.00 - £425.00 per day
Posted: 3 days ago
Essex
G2 Recruitment Solutions Ltd.
Rate: negotiable
Posted: 4 days ago
City of London
Mint Recruitment Solutions
Posted: 4 days ago
Scotland
Synergize Consulting
Rate: Unspecified
Posted: 5 days ago
London
Computer Futures
Rate: competitive
Posted: 6 days ago
Liverpool
Hays IT - Uk Posting account
Rate: £350.00 - £400.00 per day + Please quote a daily rate
Posted: 7 days ago
Merseyside
Hays IT - Uk Posting account
Rate: £300.00 - £350.00 per annum
Posted: 10 days ago
South East England
Hays IT - Uk Posting account
Rate: £400.00 - £500.00 per day + neg.
Posted: 10 days ago
North West England
Hays IT - Uk Posting account
Rate: £300.00 - £350.00 per day
Posted: 11 days ago
London
Real Staffing
Rate: competitive
Posted: 11 days ago
Birmingham
Applause IT Innovation
Rate: £350 - £400 per day
Posted: 11 days ago
London
Real Staffing
Rate: competitive
Posted: 12 days ago
Macclesfield
Hays IT - Uk Posting account
Rate: £0.01 per day
Posted: 18 days ago
London
Computer Futures
Rate: competitive
Posted: 18 days ago
London
Real Staffing
Rate: £350 - £400 per day
Posted: 18 days ago
London
Real Staffing
Rate: competitive
Posted: 19 days ago
City of London
Hays IT - Uk Posting account
Rate: £450.00 per annum
Posted: 20 days ago
London
Computer Futures
Rate: competitive
Posted: 21 days ago