The table below looks at the statistics for the Service Manager role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Manager in their job title over the 3 months to 27 January 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
27 Jan 2015
Same period 2014 Same period 2013
Services Manager
Rank 215 246 267
Rank change year-on-year
+31 +21
Contract jobs requiring a Service Manager 491 377 330
As % of all contract IT jobs located in the UK 0.97% 0.77% 0.73%
As % of the Job Titles category 1.05% 0.84% 0.78%
Number of daily rates quoted 303 226 166
Average daily rate
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£398 £400 £388
Average daily rate % change year-on-year
-0.62% +3.22%
90% offered a daily rate of more than £275 £225 £275
10% offered a daily rate of more than £500 £588 £525
UK excluding London average daily rate £375 £350 £375
% change year-on-year
+7.14% -6.66%
Number of hourly rates quoted 13 3 13
Average hourly rate £25.00 £27.58 £20.00
Average hourly rate % change year-on-year
-9.35% +37.90%
90% offered a hourly rate of more than £13.30 £27.52 £18.90
10% offered a hourly rate of more than £29.50 £39.52 £64.50
UK excluding London average hourly rate £24.00 £27.50 £20.00
% change year-on-year
-12.72% +37.50%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
46978 45024 42156
As % of all contract IT jobs located in the UK 92.44% 92.46% 92.88%
Number of daily rates quoted 29483 26863 23894
Average daily rate £400 £400 £375
Average daily rate % change year-on-year
- +6.66%
90% offered a daily rate of more than £238 £225 £230
10% offered a daily rate of more than £565 £575 £550
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1824 1987 2469
Average hourly rate £16.50 £17.15 £18.50
Average hourly rate % change year-on-year
-3.79% -7.29%
90% offered a hourly rate of more than £11.00 £11.25 £10.50
10% offered a hourly rate of more than £40.00 £40.00 £40.00
UK excluding London average hourly rate £16.16 £16.50 £18.00
% change year-on-year
-2.06% -8.33%

Service Manager
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Service Manager in the job title within the UK as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in the UK

Service Manager
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Manager within the UK.

Service Manager Daily Rate Trend in the UK

Service Manager
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Manager within the UK over the 3 months to 27 January 2015.

Service Manager Daily Rate Histogram in the UK

Service Manager
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Manager within the UK.

Service Manager Hourly Rate Trend in the UK

Service Manager
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Manager within the UK over the 3 months to 27 January 2015.

Service Manager Hourly Rate Histogram in the UK

Service Manager
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Manager within the UK over the 3 months to 27 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +27 465 £400 - 157
London +23 174 £415 -6.74% 50
South East -16 109 £400 +10.95% 35
South West +24 53 £375 -11.24% 11
West Midlands +7 33 £350 -14.63% 13
Berkshire -11 33 £423 +5.62% 9
City of London +25 31 £405 -4.70% 12
North West -6 31 £400 +6.66% 15
Buckinghamshire -16 22 £400 +14.28% 5
Yorkshire +9 21 £335 +7.20% 13
Milton Keynes -5 20 £400 +12.67% 3
East of England +10 19 £410 +95.23% 11
Hampshire -7 19 £361 +1.54% 10
Oxfordshire -5 17 £410 +5.12% 4
Bristol -2 15 £350 -15.40% 3
West Yorkshire +8 14 £400 +39.13% 10
Surrey +6 14 £375 +8.69% 3
Reading -2 14 £423 +11.18% 3
Lancashire -7 14 £375 - 1
Birmingham +7 13 £325 -2.98% 6
Edinburgh +2 13 £250 -
Scotland -3 13 £250 -25.92%
Gloucestershire -11 12 £400 -
Hertfordshire +15 11 £450 +114.28% 8
East Midlands -5 11 £475 +331.81% 11
Manchester 0 10 £413 +14.65% 9
North East -9 10 £425 -15.00%
Leeds +1 9 £400 +60.00% 9
Newcastle upon Tyne -3 9 £425 -15.00%
Tyne and Wear -4 9 £425 -15.00%

Service Manager
Top 30 Related IT Skills

For the 6 months to 27 January 2015, IT contractor jobs within the UK that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Manager in their job title.

1 615 (61.38%) ITIL
2 490 (48.90%) Service Delivery
3 356 (35.53%) Service Management
4 206 (20.56%) Finance
5 170 (16.97%) Security Cleared
5 170 (16.97%) Project Management
6 168 (16.77%) SLA
7 124 (12.38%) SC Cleared
8 122 (12.18%) ITIL Certification
9 105 (10.48%) PRINCE2
10 92 (9.18%) Stakeholder Management
11 91 (9.08%) Microsoft
12 79 (7.88%) ITSM
13 78 (7.78%) Telecoms
14 71 (7.09%) Change Management
15 69 (6.89%) Continuous Improvement
16 64 (6.39%) Risk Management
17 59 (5.89%) Analytical Skills
18 55 (5.49%) Problem Management
19 54 (5.39%) Incident Management
19 54 (5.39%) Supplier Management
19 54 (5.39%) Agile Software Development
20 53 (5.29%) ITIL V3
21 52 (5.19%) Degree
22 46 (4.59%) MS Excel
23 45 (4.49%) Windows
24 42 (4.19%) MS Office
24 42 (4.19%) People Management
25 39 (3.89%) Line Management
25 39 (3.89%) Retail

Service Manager
Top Related IT Skills by Category

For the 6 months to 27 January 2015, IT contractor jobs within the UK that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 38 (3.79%) SharePoint
2 9 (0.90%) Lync
2 9 (0.90%) WebSphere
3 6 (0.60%) Oracle Workflow
4 4 (0.40%) Apache Solr
4 4 (0.40%) Tomcat
5 2 (0.20%) Exchange Server 2007
5 2 (0.20%) Exchange Server 2003
5 2 (0.20%) OpenStack
5 2 (0.20%) WebLogic
5 2 (0.20%) Lotus Domino
5 2 (0.20%) MS Exchange
6 1 (0.100%) SharePoint 2013
6 1 (0.100%) Blackberry Enterprise Server
6 1 (0.100%) SAS
6 1 (0.100%) MQSeries
6 1 (0.100%) WebSphere Application Server
6 1 (0.100%) CMS
6 1 (0.100%) Drupal
6 1 (0.100%) SharePoint 2010
Applications
1 46 (4.59%) MS Excel
2 42 (4.19%) MS Office
3 31 (3.09%) MS Project
4 21 (2.10%) MS Visio
5 8 (0.80%) MS PowerPoint
6 4 (0.40%) SPSS
7 3 (0.30%) Spreadsheet
8 1 (0.100%) Photoshop
8 1 (0.100%) Adobe Illustrator
Business Applications
1 10 (1.00%) Remedy ITSM
2 9 (0.90%) assyst
3 5 (0.50%) Oracle Procure-to-Pay
4 3 (0.30%) Endur
4 3 (0.30%) Google Analytics
4 3 (0.30%) SAP Oil and Gas
5 2 (0.20%) Oracle Retail
5 2 (0.20%) Oracle EBS R12
6 1 (0.100%) SAP SM
6 1 (0.100%) Findur
6 1 (0.100%) Oracle 11i
6 1 (0.100%) Oracle Applications
6 1 (0.100%) Maximo
6 1 (0.100%) SAP ERP
Cloud Services
1 7 (0.70%) SaaS
2 5 (0.50%) Cloud Computing
3 4 (0.40%) IaaS
4 3 (0.30%) PaaS
4 3 (0.30%) Google Apps
5 2 (0.20%) Office 365
5 2 (0.20%) SuccessFactors
6 1 (0.100%) IBM Blueworks
Communications & Networking
1 24 (2.40%) Internet
2 18 (1.80%) WAN
3 13 (1.30%) 3G
4 11 (1.10%) Broadband
4 11 (1.10%) LAN
4 11 (1.10%) VoIP
5 9 (0.90%) 4G
6 8 (0.80%) Radio Access Network
6 8 (0.80%) Unified Communications
6 8 (0.80%) Firewall
6 8 (0.80%) Intranet
7 5 (0.50%) IP Telephony
8 4 (0.40%) Network Security
8 4 (0.40%) TCP/IP
9 3 (0.30%) MPLS
9 3 (0.30%) 2G
9 3 (0.30%) LTE
10 2 (0.20%) VPN
10 2 (0.20%) SMS
10 2 (0.20%) SAN
Database & Business Intelligence
1 13 (1.30%) Crystal Reports
2 12 (1.20%) SQL Server
3 5 (0.50%) Oracle Reports
4 3 (0.30%) Oracle Database
5 2 (0.20%) SQL Server 2005
5 2 (0.20%) SQL Server Reporting Services
5 2 (0.20%) Oracle Database 11g
5 2 (0.20%) SQL Server 2008
5 2 (0.20%) Data Warehouse
5 2 (0.20%) SQL Server 2000
6 1 (0.100%) BusinessObjects
6 1 (0.100%) BusinessObjects Web Intelligence
6 1 (0.100%) Big Data
Development Applications
1 6 (0.60%) Team Foundation Server
2 4 (0.40%) JUnit
3 2 (0.20%) PVCS
3 2 (0.20%) ClearCase
4 1 (0.100%) Ant
4 1 (0.100%) JIRA
4 1 (0.100%) Subversion
4 1 (0.100%) Maven
General
1 206 (20.56%) Finance
2 78 (7.78%) Telecoms
3 39 (3.89%) Retail
4 35 (3.49%) Banking
5 14 (1.40%) Legal
6 13 (1.30%) Manufacturing
7 12 (1.20%) Billing
7 12 (1.20%) Marketing
8 11 (1.10%) Back Office
8 11 (1.10%) Law
9 10 (1.00%) Investment Banking
10 9 (0.90%) Publishing
11 7 (0.70%) Local Government
12 6 (0.60%) Advertising
13 4 (0.40%) Games
13 4 (0.40%) Front Office
13 4 (0.40%) Electronics
14 3 (0.30%) Pharmaceutical
14 3 (0.30%) Automotive
14 3 (0.30%) Military
Libraries, Frameworks & Software Standards
1 8 (0.80%) J2EE
2 7 (0.70%) Web Services
3 6 (0.60%) Middleware
4 5 (0.50%) EDI
4 5 (0.50%) .NET
5 3 (0.30%) WAP
6 2 (0.20%) HTML
7 1 (0.100%) XML
7 1 (0.100%) CSS
7 1 (0.100%) RESTful
Miscellaneous
1 59 (5.89%) Analytical Skills
2 33 (3.29%) Management Information System
3 19 (1.90%) NHS
4 14 (1.40%) Data Protection Act
5 13 (1.30%) DTV
5 13 (1.30%) Video Conferencing
6 10 (1.00%) Computer Science
6 10 (1.00%) Client/Server
7 8 (0.80%) FMCG
8 7 (0.70%) Performance Metrics
8 7 (0.70%) Statistics
9 6 (0.60%) Social Media
9 6 (0.60%) Enterprise Software
10 5 (0.50%) CMDB
10 5 (0.50%) Economics
11 4 (0.40%) Mainframe
11 4 (0.40%) User Experience
12 3 (0.30%) Mobile App
12 3 (0.30%) Blackberry
12 3 (0.30%) Online Games
Operating Systems
1 45 (4.49%) Windows
2 17 (1.70%) UNIX
3 10 (1.00%) Linux
4 4 (0.40%) Red Hat Enterprise Linux
5 3 (0.30%) Windows XP
5 3 (0.30%) Windows 7
5 3 (0.30%) Windows Mobile
6 2 (0.20%) Windows Vista
6 2 (0.20%) Windows 8
6 2 (0.20%) Android
6 2 (0.20%) SUSE
6 2 (0.20%) Windows 2000
6 2 (0.20%) Solaris
6 2 (0.20%) Mac OS X
7 1 (0.100%) Apple iOS
Processes & Methodologies
1 615 (61.38%) ITIL
2 490 (48.90%) Service Delivery
3 356 (35.53%) Service Management
4 170 (16.97%) Project Management
5 105 (10.48%) PRINCE2
6 92 (9.18%) Stakeholder Management
7 79 (7.88%) ITSM
8 71 (7.09%) Change Management
9 69 (6.89%) Continuous Improvement
10 64 (6.39%) Risk Management
11 55 (5.49%) Problem Management
12 54 (5.39%) Incident Management
12 54 (5.39%) Supplier Management
12 54 (5.39%) Agile Software Development
13 53 (5.29%) ITIL V3
14 42 (4.19%) People Management
15 39 (3.89%) Line Management
16 35 (3.49%) Migration
17 32 (3.19%) Configuration Management
17 32 (3.19%) E-Commerce
Programming Languages
1 18 (1.80%) SQL
2 12 (1.20%) Java
3 6 (0.60%) C
4 3 (0.30%) JavaScript
5 2 (0.20%) C#
6 1 (0.100%) VB
6 1 (0.100%) C++
Qualifications
1 170 (16.97%) Security Cleared
2 124 (12.38%) SC Cleared
3 122 (12.18%) ITIL Certification
4 52 (5.19%) Degree
5 38 (3.79%) DV Cleared
6 19 (1.90%) ITIL Foundation Certificate
7 16 (1.60%) ISEB
8 15 (1.50%) PRINCE2 Certification
9 13 (1.30%) PRINCE2 Practitioner
10 6 (0.60%) PMP
10 6 (0.60%) PMI Certification
11 4 (0.40%) BC Cleared
12 3 (0.30%) Microsoft Certification
12 3 (0.30%) CTC Cleared
12 3 (0.30%) Chartered Engineer
13 2 (0.20%) ISEB Practitioner
13 2 (0.20%) ISTQB
13 2 (0.20%) Six Sigma Green Belt
13 2 (0.20%) CISM
13 2 (0.20%) MCSE
Quality Assurance & Compliance
1 168 (16.77%) SLA
2 11 (1.10%) ISO 9001
3 10 (1.00%) ISO/IEC 27001
4 8 (0.80%) QA
5 7 (0.70%) COBIT
6 1 (0.100%) COREP
6 1 (0.100%) FINREP
6 1 (0.100%) ISO 14001
6 1 (0.100%) Sarbanes-Oxley
6 1 (0.100%) BS15000
6 1 (0.100%) Basel III
System Software
1 10 (1.00%) Active Directory
2 5 (0.50%) VMware Infrastructure
3 2 (0.20%) Oracle RAC
3 2 (0.20%) Hyper-V
4 1 (0.100%) Firmware
4 1 (0.100%) VMware ESXi
Systems Management
1 10 (1.00%) OVSD
2 9 (0.90%) SCCM
3 4 (0.40%) Tivoli
3 4 (0.40%) HP UCMDB
4 3 (0.30%) OpenView
5 2 (0.20%) HP Quality Center
5 2 (0.20%) Forefront Identity Manager
6 1 (0.100%) SCSM
6 1 (0.100%) Tivoli Identity Manager
6 1 (0.100%) BMC PATROL
6 1 (0.100%) Control-M
6 1 (0.100%) OPNET
Vendors
1 91 (9.08%) Microsoft
2 34 (3.39%) Oracle
3 27 (2.69%) SAP
4 22 (2.20%) HP
5 16 (1.60%) Cisco
6 14 (1.40%) Remedy
7 12 (1.20%) BMC
7 12 (1.20%) IBM
8 9 (0.90%) Citrix
9 8 (0.80%) VMware
10 7 (0.70%) Google
11 6 (0.60%) Cognos
11 6 (0.60%) Avaya
12 5 (0.50%) ServiceNow
12 5 (0.50%) Juniper
12 5 (0.50%) Huawei
13 4 (0.40%) hybris
13 4 (0.40%) Riverbed
13 4 (0.40%) i2
13 4 (0.40%) JD Edwards
Hampshire
Sanderson
Rate: £400 - £500 per day
Posted: 3 hours ago
West London
Lorien Resourcing
Rate: £450 - £475 per day
Posted: 4 hours ago
London
TEKsystems
Rate: £350 - £400 per day
Posted: 4 hours ago
Central London / West End
Square One Resources
Rate: Up to £20 per hour
Posted: 19 hours ago
East Midlands
Real Staffing
Rate: competitive
Posted: 20 hours ago
Surrey
Hays IT - Uk Posting account
Rate: £250.00 per day
Posted: 20 hours ago
Oxfordshire
Haybrook IT Resourcing Ltd
Rate: Up to £450 per day
Posted: 21 hours ago
Corsham, Wiltshire
Interaction Recruitment PLC
Rate: £500 - 570 per day + .
Posted: 21 hours ago
Oxford, Oxfordshire
Square One Resources
Rate: Negotiable
Posted: 22 hours ago
Milton Keynes, Buckinghamshire
JM
Rate: £300 - £350 per day
Posted: Yesterday
Leeds
Capita - ITIN
Rate: £25000 - £28000 per annum
Posted: 4 days ago
Milton Keynes, Buckinghamshire
Lorien Resourcing
Rate: £300 - £350 per day
Posted: 4 days ago
Leeds, West Yorkshire
The Bridge Ltd
Rate: From £350 to £400 per day
Posted: 5 days ago
Oxfordshire
Haybrook IT Resourcing Ltd
Rate: Up to £450 per day
Posted: 6 days ago
Birmingham
Interquest - Sand Resources
Rate: £300 - £301 per day
Posted: 6 days ago
West Midlands
Hays IT - Uk Posting account
Rate: £350.00 - £425.00 per day
Posted: 6 days ago
Windsor, Berkshire
Advanced Resource Managers
Posted: 6 days ago
South East London
Linkpoint Resources
Rate: From £16 to £20 per hour
Posted: 6 days ago
London
Real Staffing
Rate: £350 - £400 per week
Posted: 7 days ago
Hook
Hays IT - Uk Posting account
Rate: £350.00 - £372.00 per day
Posted: 8 days ago