Technical Support
UK > Work from Home
The median Technical Support daily rate in Work from Home is £153 according to job vacancies posted during the 6 months to 13 May 2024.
The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.
| 6 months to 13 May 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 296 | 442 | 551 |
| Rank change year-on-year | +146 | +109 | -114 |
| Contract jobs requiring a Technical Support | 53 | 24 | 69 |
| As % of all contract jobs with a WFH option | 0.35% | 0.095% | 0.16% |
| As % of the Job Titles category | 0.38% | 0.100% | 0.16% |
| Number of daily rates quoted | 28 | 16 | 44 |
| 10th Percentile | £105 | £157 | £159 |
| 25th Percentile | £143 | £210 | £208 |
| Median daily rate (50th Percentile) | £153 | £303 | £284 |
| Median % change year-on-year | -49.42% | +6.61% | +13.50% |
| 75th Percentile | £173 | £375 | £400 |
| 90th Percentile | £250 | £388 | £475 |
| UK median daily rate | £205 | £211 | £281 |
| % change year-on-year | -2.96% | -24.89% | +12.50% |
| Number of hourly rates quoted | 5 | 1 | 4 |
| 10th Percentile | £13.46 | - | £14.38 |
| 25th Percentile | - | - | £17.20 |
| Median hourly rate | £15.85 | £15.00 | £19.38 |
| Median % change year-on-year | +5.67% | -22.60% | +55.04% |
| 75th Percentile | - | - | £24.23 |
| 90th Percentile | £18.19 | - | £30.04 |
| UK median hourly rate | £17.45 | £21.22 | £18.76 |
| % change year-on-year | -17.77% | +13.11% | +48.65% |
All Contract IT Job Vacancies
Work from Home
The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies with a WFH option. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.
| Contract vacancies in Work from Home with a recognized job title | 13,973 | 24,016 | 42,399 |
| % of contract IT jobs with a recognized job title | 93.55% | 95.35% | 95.72% |
| Number of daily rates quoted | 9,364 | 16,958 | 30,661 |
| 10th Percentile | £325 | £360 | £356 |
| 25th Percentile | £425 | £445 | £425 |
| Median daily rate (50th Percentile) | £525 | £540 | £525 |
| Median % change year-on-year | -2.78% | +2.86% | +10.53% |
| 75th Percentile | £638 | £650 | £625 |
| 90th Percentile | £750 | £750 | £723 |
| UK median daily rate | £525 | £540 | £525 |
| % change year-on-year | -2.78% | +2.86% | +10.53% |
| Number of hourly rates quoted | 569 | 547 | 602 |
| 10th Percentile | £14.27 | £17.50 | £13.50 |
| 25th Percentile | £23.34 | £25.71 | £19.28 |
| Median hourly rate | £45.00 | £53.35 | £35.00 |
| Median % change year-on-year | -15.65% | +52.43% | +43.44% |
| 75th Percentile | £63.75 | £67.50 | £57.50 |
| 90th Percentile | £75.25 | £79.51 | £68.70 |
| UK median hourly rate | £37.50 | £45.00 | £23.91 |
| % change year-on-year | -16.67% | +88.21% | +6.13% |
Technical Support
Trend for Jobs with a WFH Option
Job vacancies with a work from home option which featured Technical Support in the job title as a proportion of all IT jobs advertised.
Technical Support
Daily Rate Trend for Jobs with a WFH Option
3-month moving average daily rate quoted in job vacancies with a work from home option citing Technical Support.
Technical Support
Daily Rate Histogram for Jobs with a WFH Option
Daily rate distribution for jobs with a work from home option citing Technical Support over the 6 months to 13 May 2024.
Technical Support
Hourly Rate Trend for Jobs with a WFH Option
3-month moving average hourly rate quoted in job vacancies with a work from home option citing Technical Support.
Technical Support Skill Set
Top 30 Co-occurring Skills and Capabilities in Job Vacancies with WFH Options
For the 6 months to 13 May 2024, Technical Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract jobs with a WFH option featuring Technical Support in the job title.
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Technical Support Skill Set
Co-occurring Skills and Capabilities with WFH Options by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:
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