The first table below looks at the demand for the Help Desk Support role in IT contracts advertised for the Yorkshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Help Desk Support in their job title over the 3 months to 21 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Yorkshire region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
21 May 2013
Same period 2012 Same period 2011
Help Desk Support
Rank 89 113 91
Rank change year-on-year
+24 -22
Contract jobs requiring a Help Desk Support 22 3 6
As % of all contract IT jobs located in Yorkshire 1.154% 0.131% 0.336%
As % of the Job Titles category 1.220% 0.139% 0.358%
Number of daily rates quoted 1 2 0
Average daily rate £138 £103 -
Average daily rate % change year-on-year
+34.14% -
UK excluding London average daily rate £100 £138 £100
% change year-on-year
-27.27% +37.50%
Number of hourly rates quoted 7 1 4
Average hourly rate £11.50 £10.00 £7.75
Average hourly rate % change year-on-year
+15.00% +29.03%
90% offered a hourly rate of more than £10.70 £10.00 £6.50
10% offered a hourly rate of more than £12.75 £10.00 £9.00
UK excluding London average hourly rate £11.50 £11.50 £11.00
% change year-on-year
- +4.54%
All Job Titles
Yorkshire
Contract IT job ads with a match in the
Job Titles category
1803 2164 1674
As % of all contract IT jobs located in Yorkshire 94.55% 94.75% 93.83%
Number of daily rates quoted 914 1155 783
Average daily rate £320 £335 £325
Average daily rate % change year-on-year
-4.47% +3.07%
90% offered a daily rate of more than £200 £190 £210
10% offered a daily rate of more than £450 £452 £450
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 114 110 122
Average hourly rate £13.71 £13.50 £17.50
Average hourly rate % change year-on-year
+1.55% -22.85%
90% offered a hourly rate of more than £10.30 £10.30 £7.50
10% offered a hourly rate of more than £34.00 £30.00 £40.10
UK excluding London average hourly rate £17.50 £18.00 £20.00
% change year-on-year
-2.77% -10.00%
Help Desk Support
England

Help Desk Support
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing Help Desk Support across the Yorkshire region as a proportion of the total demand within the Job Titles category.

Yorkshire Help Desk Support Jobs Demand Trend

Help Desk Support
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Help Desk Support across the Yorkshire region.

Yorkshire Help Desk Support Daily Rate Trend

Help Desk Support
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Help Desk Support across the Yorkshire region.

Yorkshire Help Desk Support Hourly Rate Trend

Help Desk Support
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Help Desk Support within the Yorkshire region over the 3 months to 21 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
West Yorkshire +22 21 £138 +44.73%
East Yorkshire - 1 - -
Help Desk Support
England

Help Desk Support
Top 30 Related IT Skills

For the 6 months to 21 May 2013, IT contractor jobs across the Yorkshire region that cited Help Desk Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Help Desk Support in their job title.

1 33 (86.84%) Windows
2 25 (65.79%) Active Directory
3 24 (63.16%) Windows 7
4 7 (18.42%) Windows XP
5 5 (13.16%) MS Office
5 5 (13.16%) ITIL
5 5 (13.16%) SLA
5 5 (13.16%) Microsoft
6 4 (10.53%) Service Management
6 4 (10.53%) MS Excel
7 3 (7.895%) MS Exchange
8 2 (5.263%) Windows Vista
8 2 (5.263%) NHS
8 2 (5.263%) Internet
8 2 (5.263%) Citrix
8 2 (5.263%) Microsoft Certification
8 2 (5.263%) MCP
8 2 (5.263%) Windows 2000
9 1 (2.632%) Lotus Notes
9 1 (2.632%) Lotus Domino
9 1 (2.632%) UNIX
9 1 (2.632%) Avaya
9 1 (2.632%) Lotus
9 1 (2.632%) TCP/IP
9 1 (2.632%) SharePoint
9 1 (2.632%) LANDesk
9 1 (2.632%) PCI DSS
9 1 (2.632%) Windows Server 2008
9 1 (2.632%) Incident Management
9 1 (2.632%) VLAN

Help Desk Support
Top Related IT Skills by Category

For the 6 months to 21 May 2013, IT contractor jobs across the Yorkshire region that cited Help Desk Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Help Desk Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (7.895%) MS Exchange
2 1 (2.632%) Lotus Notes
2 1 (2.632%) Lotus Domino
2 1 (2.632%) SharePoint
Applications
1 5 (13.16%) MS Office
2 4 (10.53%) MS Excel
Communications & Networking
1 2 (5.263%) Internet
2 1 (2.632%) TCP/IP
2 1 (2.632%) VLAN
Miscellaneous
1 2 (5.263%) NHS
Operating Systems
1 33 (86.84%) Windows
2 24 (63.16%) Windows 7
3 7 (18.42%) Windows XP
4 2 (5.263%) Windows Vista
4 2 (5.263%) Windows 2000
5 1 (2.632%) UNIX
5 1 (2.632%) Windows Server 2008
5 1 (2.632%) Windows 8
Processes & Methodologies
1 5 (13.16%) ITIL
2 4 (10.53%) Service Management
3 1 (2.632%) Incident Management
3 1 (2.632%) ITIL V3
Qualifications
1 2 (5.263%) Microsoft Certification
1 2 (5.263%) MCP
Quality Assurance & Compliance
1 5 (13.16%) SLA
2 1 (2.632%) PCI DSS
System Software
1 25 (65.79%) Active Directory
Vendors
1 5 (13.16%) Microsoft
2 2 (5.263%) Citrix
3 1 (2.632%) Avaya
3 1 (2.632%) Lotus
3 1 (2.632%) LANDesk
Leeds, Yorkshire
Support will be provided to different levels of stakeholders including teachers and all educational staff members.** CRB would be benficial **** Previous School Support Beneficial***Essential Skills*-Windows server...
Rate: £10 - £15 per hour
Posted: 25 April 2013