The first table below looks at the demand for the Technical Support role in IT contracts advertised for the Yorkshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Technical Support in their job title over the 3 months to 28 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Yorkshire region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
28 Jul 2014
Same period 2013 Same period 2012
Technical Support
Rank 106 103 118
Rank change year-on-year
-3 +15
Contract jobs requiring a Technical Support 6 10 12
As % of all contract IT jobs located in Yorkshire 0.26% 0.47% 0.47%
As % of the Job Titles category 0.28% 0.50% 0.50%
Number of daily rates quoted 6 3 6
Average daily rate
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£165 £113 £231
Average daily rate % change year-on-year
+46.66% -51.35%
90% offered a daily rate of more than £120 £113 £168
10% offered a daily rate of more than £185 £117 £286
UK excluding London average daily rate £225 £269 £225
% change year-on-year
-16.27% +19.44%
Number of hourly rates quoted 0 0 1
Average hourly rate - - £11.00
UK excluding London average hourly rate £19.73 £14.75 £14.84
% change year-on-year
+33.77% -0.57%
Job Titles Category
Yorkshire
Contract IT job ads with a match in the
Job Titles category
2179 1981 2422
As % of all contract IT jobs located in Yorkshire 93.44% 93.75% 94.68%
Number of daily rates quoted 1320 1052 1299
Average daily rate £339 £315 £320
Average daily rate % change year-on-year
+7.53% -1.56%
90% offered a daily rate of more than £200 £185 £197
10% offered a daily rate of more than £459 £450 £450
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 111 125 156
Average hourly rate £14.50 £20.00 £15.00
Average hourly rate % change year-on-year
-27.50% +33.33%
90% offered a hourly rate of more than £10.00 £10.13 £10.50
10% offered a hourly rate of more than £30.00 £45.00 £30.00
UK excluding London average hourly rate £16.50 £17.00 £18.50
% change year-on-year
-2.94% -8.10%
Technical Support
England

Technical Support
Jobs Demand Trend in Yorkshire

This chart provides a 3-month moving total of IT contractor jobs citing Technical Support in the job title across the Yorkshire region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Yorkshire

Technical Support
Daily Rate Trend in Yorkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Technical Support across the Yorkshire region.

Technical Support Daily Rate Trend in Yorkshire

Technical Support
Hourly Rate Trend in Yorkshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Technical Support across the Yorkshire region.

Technical Support Hourly Rate Trend in Yorkshire

Technical Support
Contract Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Technical Support within the Yorkshire region over the 3 months to 28 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire -2 4 £185 +64.44% 4
East Yorkshire -2 1 £120 -
South Yorkshire - 1 £120 - 1
North Yorkshire - - - -
Technical Support
England

Technical Support
Top 30 Related IT Skills in Yorkshire

For the 6 months to 28 July 2014, IT contractor jobs across the Yorkshire region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support in their job title.

1 9 (50.00%) Service Management
2 8 (44.44%) ITIL
3 7 (38.89%) PRINCE2
3 7 (38.89%) Windows
3 7 (38.89%) Identity Management
3 7 (38.89%) Project Management
3 7 (38.89%) Supplier Management
4 6 (33.33%) Migration
5 5 (27.78%) Windows Server 2008
5 5 (27.78%) Remedy
6 4 (22.22%) Windows Server 2003
6 4 (22.22%) Windows XP
6 4 (22.22%) Microsoft
6 4 (22.22%) VMware
7 3 (16.67%) Active Directory
7 3 (16.67%) Linux
7 3 (16.67%) SAN
8 2 (11.11%) Management Information System
8 2 (11.11%) Workflow
8 2 (11.11%) Python
8 2 (11.11%) MS Excel
8 2 (11.11%) Business Objects
8 2 (11.11%) MS Exchange
8 2 (11.11%) Data Integration
8 2 (11.11%) CentOS
8 2 (11.11%) Exchange Server 2010
8 2 (11.11%) Splunk
8 2 (11.11%) Forefront Identity Manager
8 2 (11.11%) VLE
8 2 (11.11%) Degree

Technical Support
Top Related IT Skills in Yorkshire by Category

For the 6 months to 28 July 2014, IT contractor jobs across the Yorkshire region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (11.11%) MS Exchange
1 2 (11.11%) Exchange Server 2010
2 1 (5.56%) SharePoint
2 1 (5.56%) Exchange Server 2003
Applications
1 2 (11.11%) MS Excel
2 1 (5.56%) MS Office
Communications & Networking
1 3 (16.67%) SAN
2 1 (5.56%) TCP/IP
2 1 (5.56%) VPN
Database & Business Intelligence
1 1 (5.56%) SQL Server
Miscellaneous
1 2 (11.11%) Management Information System
1 2 (11.11%) VLE
1 2 (11.11%) Data Integration
Operating Systems
1 7 (38.89%) Windows
2 5 (27.78%) Windows Server 2008
3 4 (22.22%) Windows XP
3 4 (22.22%) Windows Server 2003
4 3 (16.67%) Linux
5 2 (11.11%) Ubuntu
5 2 (11.11%) CentOS
6 1 (5.56%) Windows 7
6 1 (5.56%) UNIX
Processes & Methodologies
1 9 (50.00%) Service Management
2 8 (44.44%) ITIL
3 7 (38.89%) PRINCE2
3 7 (38.89%) Project Management
3 7 (38.89%) Identity Management
3 7 (38.89%) Supplier Management
4 6 (33.33%) Migration
5 2 (11.11%) Incident Management
5 2 (11.11%) Workflow
6 1 (5.56%) Time Management
6 1 (5.56%) Service Delivery
Programming Languages
1 2 (11.11%) Python
Qualifications
1 2 (11.11%) Degree
2 1 (5.56%) Microsoft Certification
System Software
1 3 (16.67%) Active Directory
2 2 (11.11%) VMware Server
3 1 (5.56%) Terminal Services
Systems Management
1 2 (11.11%) Forefront Identity Manager
2 1 (5.56%) Backup Exec
Vendors
1 5 (27.78%) Remedy
2 4 (22.22%) VMware
2 4 (22.22%) Microsoft
3 2 (11.11%) Splunk
3 2 (11.11%) Business Objects
4 1 (5.56%) Citrix
Sheffield, South Yorkshire
Candidate Source
Rate: Competitive
Posted: 5 days ago