The table below looks at the statistics for the Technical Support role in IT contracts advertised for the Yorkshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Technical Support in their job title over the 3 months to 23 October 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
23 Oct 2014
Same period 2013 Same period 2012
Technical Support
Rank 120 106 112
Rank change year-on-year
-14 +6
Contract jobs requiring a Technical Support 8 11 14
As % of all contract IT jobs located in Yorkshire 0.32% 0.50% 0.56%
As % of the Job Titles category 0.34% 0.54% 0.58%
Number of daily rates quoted 5 2 4
Average daily rate
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£225 £179 £294
Average daily rate % change year-on-year
+25.87% -39.14%
90% offered a daily rate of more than £114 £122 £279
10% offered a daily rate of more than £300 £236 £300
UK excluding London average daily rate £238 £235 £250
% change year-on-year
+1.06% -6.00%
Number of hourly rates quoted 1 0 2
Average hourly rate £14.50 - £10.00
UK excluding London average hourly rate £16.50 £14.00 £12.00
% change year-on-year
+17.85% +16.66%
Technical Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Yorkshire
Contract IT job ads with a match in the
Job Titles category
2329 2047 2404
As % of all contract IT jobs located in Yorkshire 91.91% 93.47% 95.36%
Number of daily rates quoted 1404 1148 1202
Average daily rate £350 £325 £326
Average daily rate % change year-on-year
+7.69% -0.15%
90% offered a daily rate of more than £225 £210 £200
10% offered a daily rate of more than £500 £450 £450
UK excluding London average daily rate £363 £350 £350
% change year-on-year
+3.57% -
Number of hourly rates quoted 136 122 126
Average hourly rate £12.50 £15.00 £15.25
Average hourly rate % change year-on-year
-16.66% -1.63%
90% offered a hourly rate of more than £9.50 £10.10 £10.18
10% offered a hourly rate of more than £27.50 £35.00 £25.90
UK excluding London average hourly rate £16.20 £16.20 £17.50
% change year-on-year
- -7.42%

Technical Support
Jobs Demand Trend in Yorkshire

This chart provides a 3-month moving total of IT contractor jobs citing Technical Support in the job title across the Yorkshire region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Yorkshire

Technical Support
Daily Rate Trend in Yorkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Technical Support across the Yorkshire region.

Technical Support Daily Rate Trend in Yorkshire

Technical Support
Daily Rate Histogram in Yorkshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing Technical Support across the Yorkshire region over the 3 months to 23 October 2014.

Technical Support Daily Rate Histogram in Yorkshire

Technical Support
Hourly Rate Trend in Yorkshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Technical Support across the Yorkshire region.

Technical Support Hourly Rate Trend in Yorkshire

Technical Support
Contract Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Technical Support within the Yorkshire region over the 3 months to 23 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire -8 4 £225 +109.30% 4
North Yorkshire -3 3 £123 -51.00% 1
South Yorkshire +2 1 £108 -
Technical Support
England

Technical Support
Top 30 Related IT Skills in Yorkshire

For the 6 months to 23 October 2014, IT contractor jobs across the Yorkshire region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support in their job title.

1 8 (57.14%) Windows
2 7 (50.00%) Linux
3 6 (42.86%) CentOS
4 5 (35.71%) Windows Server 2008
4 5 (35.71%) Splunk
4 5 (35.71%) Windows XP
4 5 (35.71%) Active Directory
5 4 (28.57%) Windows Server 2003
5 4 (28.57%) Service Management
5 4 (28.57%) Workflow
5 4 (28.57%) Incident Management
6 3 (21.43%) PostgreSQL
6 3 (21.43%) VMware
6 3 (21.43%) Windows 7
6 3 (21.43%) Puppet
6 3 (21.43%) Nagios
6 3 (21.43%) Microsoft
6 3 (21.43%) Red Hat
7 2 (14.29%) Python
7 2 (14.29%) MS Excel
7 2 (14.29%) Citrix
7 2 (14.29%) Microsoft Certification
7 2 (14.29%) SAN
7 2 (14.29%) Ubuntu
7 2 (14.29%) VMware Server
7 2 (14.29%) Time Management
8 1 (7.14%) VMware Infrastructure
8 1 (7.14%) Network Security
8 1 (7.14%) VMware ESX
8 1 (7.14%) Backup Exec

Technical Support
Top Related IT Skills in Yorkshire by Category

For the 6 months to 23 October 2014, IT contractor jobs across the Yorkshire region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Applications
1 2 (14.29%) MS Excel
Communications & Networking
1 2 (14.29%) SAN
2 1 (7.14%) Firewall
2 1 (7.14%) Network Security
2 1 (7.14%) VoIP
2 1 (7.14%) TCP/IP
2 1 (7.14%) SSL
Database & Business Intelligence
1 3 (21.43%) PostgreSQL
2 1 (7.14%) Oracle Reports
General
1 1 (7.14%) Manufacturing
Libraries, Frameworks & Software Standards
1 1 (7.14%) Regular Expression
Operating Systems
1 8 (57.14%) Windows
2 7 (50.00%) Linux
3 6 (42.86%) CentOS
4 5 (35.71%) Windows Server 2008
4 5 (35.71%) Windows XP
5 4 (28.57%) Windows Server 2003
6 3 (21.43%) Windows 7
7 2 (14.29%) Ubuntu
8 1 (7.14%) UNIX
Processes & Methodologies
1 4 (28.57%) Service Management
1 4 (28.57%) Workflow
1 4 (28.57%) Incident Management
2 2 (14.29%) Time Management
3 1 (7.14%) Mobile Device Management
3 1 (7.14%) ITIL
3 1 (7.14%) CRM
Programming Languages
1 2 (14.29%) Python
Qualifications
1 2 (14.29%) Microsoft Certification
Quality Assurance & Compliance
1 1 (7.14%) SLA
1 1 (7.14%) Sarbanes-Oxley
1 1 (7.14%) HIPAA
System Software
1 5 (35.71%) Active Directory
2 2 (14.29%) VMware Server
3 1 (7.14%) VMware Infrastructure
3 1 (7.14%) VMware ESX
Systems Management
1 3 (21.43%) Nagios
1 3 (21.43%) Puppet
2 1 (7.14%) Tivoli
2 1 (7.14%) Backup Exec
Vendors
1 5 (35.71%) Splunk
2 3 (21.43%) VMware
2 3 (21.43%) Microsoft
2 3 (21.43%) Red Hat
3 2 (14.29%) Citrix
4 1 (7.14%) Remedy
4 1 (7.14%) Imperva
4 1 (7.14%) Oracle
West Yorkshire
Computer Futures
Rate: competitive
Posted: 6 days ago