The first table below looks at the demand for the Technical Support role in IT jobs advertised for the Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Yorkshire region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Technical Support
Rank 195 156 152
Rank change year-on-year
-39 -4
Permanent jobs requiring a Technical Support 65 67 69
As % of all permanent IT jobs located in Yorkshire 0.85% 1.17% 1.20%
As % of the Job Titles category 0.89% 1.22% 1.24%
Number of salaries quoted 59 61 61
Average salary £27,000 £26,000 £29,000
Average salary % change year-on-year
+3.84% -10.34%
90% offered a salary of more than £17,500 £17,000 £17,500
10% offered a salary of more than £34,950 £31,000 £38,000
UK excluding London average salary £28,000 £30,500 £31,000
% change year-on-year
-8.19% -1.61%
Job Titles Category
Yorkshire
Permanent IT job ads with a match in the
Job Titles category
7319 5501 5584
As % of all permanent IT jobs located in Yorkshire 95.72% 95.80% 97.21%
Number of salaries quoted 5788 4352 4709
Average salary £37,500 £35,000 £35,000
Average salary % change year-on-year
+7.14% -
90% offered a salary of more than £24,000 £22,500 £22,500
10% offered a salary of more than £52,500 £50,000 £50,000
UK excluding London average salary £40,000 £38,325 £38,000
% change year-on-year
+4.37% +0.85%
Technical Support
England

Technical Support
Jobs Demand Trend in Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Yorkshire region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Yorkshire

Technical Support
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Yorkshire region.

Technical Support Salary Trend in Yorkshire

Technical Support
Salary Histogram in Yorkshire

This chart provides a salary histogram for IT jobs citing Technical Support across the Yorkshire region over the 3 months to 18 April 2014.

Technical Support Salary Histogram in Yorkshire

Technical Support
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the Yorkshire region over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
West Yorkshire -39 43 £24,572 -5.49% 8
North Yorkshire -17 17 £32,000 +33.33% 1
South Yorkshire -14 4 £30,000 +11.11%
East Yorkshire - 1 £40,000 -
Technical Support
England

Technical Support
Top 30 Related IT Skills in Yorkshire

For the 6 months to 18 April 2014, IT jobs across the Yorkshire region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 105 (80.77%) Windows
2 55 (42.31%) Microsoft
3 47 (36.15%) IIS
4 45 (34.62%) Active Directory
5 43 (33.08%) Internet
6 42 (32.31%) XML
7 38 (29.23%) SOAP
7 38 (29.23%) Web Services
7 38 (29.23%) WSDL
8 35 (26.92%) SQL Server
9 32 (24.62%) Firewall
10 31 (23.85%) MS Excel
11 30 (23.08%) Microsoft Certification
12 27 (20.77%) VMware
13 26 (20.00%) MS Office
14 25 (19.23%) ITIL
15 23 (17.69%) Linux
15 23 (17.69%) SLA
16 22 (16.92%) InstallShield
16 22 (16.92%) Windows Server 2008
17 21 (16.15%) SQL
18 18 (13.85%) Citrix
18 18 (13.85%) Windows 7
19 17 (13.08%) VMware Infrastructure
19 17 (13.08%) Windows XP
20 15 (11.54%) MS Exchange
20 15 (11.54%) Cisco
21 13 (10.00%) TCP/IP
21 13 (10.00%) Management Information System
22 12 (9.23%) Windows 8

Technical Support
Top Related IT Skills in Yorkshire by Category

For the 6 months to 18 April 2014, IT jobs across the Yorkshire region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 47 (36.15%) IIS
2 15 (11.54%) MS Exchange
3 8 (6.15%) SharePoint
4 5 (3.85%) Blackberry Enterprise Server
4 5 (3.85%) Exchange Server 2010
5 4 (3.08%) Tomcat
6 3 (2.31%) SharePoint 2010
7 2 (1.54%) SharePoint Server
7 2 (1.54%) Exchange Server 2007
8 1 (0.77%) Exstream Dialogue
8 1 (0.77%) IBM Notes
8 1 (0.77%) Lotus Domino
8 1 (0.77%) Exchange Server 2003
8 1 (0.77%) Exchange Server 2013
8 1 (0.77%) Liferay
Applications
1 31 (23.85%) MS Excel
2 26 (20.00%) MS Office
3 3 (2.31%) PrintSoft PReS
4 1 (0.77%) MS Visio
Business Applications
1 1 (0.77%) Exstream
Cloud Services
1 7 (5.38%) Office 365
Communications & Networking
1 43 (33.08%) Internet
2 32 (24.62%) Firewall
3 13 (10.00%) TCP/IP
4 11 (8.46%) VPN
5 8 (6.15%) DNS
5 8 (6.15%) LAN
6 7 (5.38%) IMAP4
7 6 (4.62%) DHCP
8 5 (3.85%) WAN
9 4 (3.08%) Cisco IOS
9 4 (3.08%) LDAP
10 3 (2.31%) Wireless
11 2 (1.54%) Network Security
11 2 (1.54%) SAN
11 2 (1.54%) ATM
12 1 (0.77%) MPLS
12 1 (0.77%) Intranet
Database & Business Intelligence
1 35 (26.92%) SQL Server
2 4 (3.08%) DB2
3 1 (0.77%) SQL Server 2008
3 1 (0.77%) Hadoop
Development Applications
1 22 (16.92%) InstallShield
General
1 7 (5.38%) Finance
2 6 (4.62%) Legal
3 2 (1.54%) Telecoms
Libraries, Frameworks & Software Standards
1 42 (32.31%) XML
2 38 (29.23%) SOAP
2 38 (29.23%) Web Services
2 38 (29.23%) WSDL
3 6 (4.62%) HTML
4 4 (3.08%) .NET
5 2 (1.54%) CSS
Miscellaneous
1 13 (10.00%) Management Information System
2 7 (5.38%) Blackberry
3 4 (3.08%) iSeries
3 4 (3.08%) PKI
4 3 (2.31%) Mainframe
5 2 (1.54%) Device Driver
6 1 (0.77%) Thin Client
6 1 (0.77%) Fat Client
6 1 (0.77%) Enterprise Storage
Operating Systems
1 105 (80.77%) Windows
2 23 (17.69%) Linux
3 22 (16.92%) Windows Server 2008
4 18 (13.85%) Windows 7
5 17 (13.08%) Windows XP
6 12 (9.23%) Windows 8
7 10 (7.69%) CentOS
8 9 (6.92%) UNIX
8 9 (6.92%) Windows Server 2003
9 7 (5.38%) Fedora
10 5 (3.85%) Ubuntu
11 4 (3.08%) Red Hat Enterprise Linux
11 4 (3.08%) OS/400
12 2 (1.54%) Windows Server 2012
13 1 (0.77%) Windows 2000
13 1 (0.77%) MVS
13 1 (0.77%) Windows Vista
Processes & Methodologies
1 25 (19.23%) ITIL
2 10 (7.69%) Change Management
3 8 (6.15%) Disaster Recovery
4 7 (5.38%) Root Cause Analysis
5 6 (4.62%) Service Management
6 5 (3.85%) Service Delivery
6 5 (3.85%) Software Testing
7 4 (3.08%) Capacity Management
7 4 (3.08%) Mobile Device Management
7 4 (3.08%) Performance Tuning
7 4 (3.08%) Data Management
8 3 (2.31%) Asset Management
8 3 (2.31%) Change Control
9 2 (1.54%) Network Management
9 2 (1.54%) Incident Management
9 2 (1.54%) Problem Management
9 2 (1.54%) CRM
10 1 (0.77%) MOF
10 1 (0.77%) Agile Software Development
10 1 (0.77%) TOGAF
Programming Languages
1 21 (16.15%) SQL
2 11 (8.46%) PowerShell
3 6 (4.62%) Python
4 4 (3.08%) Java
4 4 (3.08%) JavaScript
5 3 (2.31%) Shell Script
6 1 (0.77%) C#
6 1 (0.77%) T-SQL
Qualifications
1 30 (23.08%) Microsoft Certification
2 10 (7.69%) MCSE
3 6 (4.62%) MOS
3 6 (4.62%) MCDST
4 5 (3.85%) MCSA
4 5 (3.85%) ISEB
5 4 (3.08%) MCTS
5 4 (3.08%) MCITP
5 4 (3.08%) Cisco Certification
6 2 (1.54%) Degree
6 2 (1.54%) CCNA
7 1 (0.77%) MCSD
Quality Assurance & Compliance
1 23 (17.69%) SLA
System Software
1 45 (34.62%) Active Directory
2 17 (13.08%) VMware Infrastructure
3 9 (6.92%) Hyper-V
4 4 (3.08%) VMware ESX
5 2 (1.54%) XenApp
5 2 (1.54%) VMware Server
6 1 (0.77%) Microsoft App-V
6 1 (0.77%) Terminal Services
6 1 (0.77%) VMware ESXi
Systems Management
1 4 (3.08%) McAfee ePO
1 4 (3.08%) SCVMM
1 4 (3.08%) WSUS
2 2 (1.54%) HP Quality Center
2 2 (1.54%) SCCM
2 2 (1.54%) OpenView
3 1 (0.77%) Norton AntiVirus
3 1 (0.77%) Backup Exec
Vendors
1 55 (42.31%) Microsoft
2 27 (20.77%) VMware
3 18 (13.85%) Citrix
4 15 (11.54%) Cisco
5 7 (5.38%) HP
6 6 (4.62%) NetApp
7 5 (3.85%) McAfee
7 5 (3.85%) Splunk
8 4 (3.08%) Oracle
8 4 (3.08%) Mitel
8 4 (3.08%) NEC
9 3 (2.31%) Pegasus
9 3 (2.31%) Sage
9 3 (2.31%) Adobe
10 2 (1.54%) CheckPoint
10 2 (1.54%) Juniper
10 2 (1.54%) Symantec
11 1 (0.77%) Websense
11 1 (0.77%) Blue Coat
11 1 (0.77%) Lotus
Otley, Yorkshire
networx
Salary: £ Competitive Salary
Posted: 19 hours ago
Halifax, West Yorkshire
4it Recruitment Ltd
Salary: From £20,000 to £25,000 per annum plus additional benefits
Posted: 22 hours ago
Leeds, West Yorkshire
Mortimer Spinks
Salary: £20000 per annum
Posted: Yesterday
West Yorkshire
The Bridge Ltd
Salary: From £17,000 to £21,000 per annum + Bens
Posted: 2 days ago
Otley, West Yorkshire
networx
Salary: £Competitive Salary
Posted: 2 days ago
Leeds, West Yorkshire
4it Recruitment Ltd
Salary: Up to £33,000 per annum
Posted: 3 days ago
Leeds
Hays IT - Uk Posting account
Salary: £25783.00 - £34530.00 per annum + Shift Allowance
Posted: 8 days ago
Yorkshire
Eden Brown
Salary: £15.00 - £16.00 per hour
Posted: 14 days ago
York, North Yorkshire
TSYS Europe
Salary: £38,000 per annum Negotiable + on-call and benefits
Posted: 14 days ago
Leeds
Hays IT - Uk Posting account
Salary: £21388 - £27901 per annum + Benefits
Posted: 25 days ago