The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
Technical Support
Rank 178 173 165
Rank change year-on-year
-5 -8
Permanent jobs requiring a Technical Support 63 76 56
As % of all permanent IT jobs located in Yorkshire 0.94% 1.07% 1.01%
As % of the Job Titles category 0.97% 1.11% 1.05%
Number of salaries quoted 50 68 51
Average salary £27,500 £26,500 £26,000
Average salary % change year-on-year
+3.77% +1.92%
90% offered a salary of more than £20,200 £20,000 £18,000
10% offered a salary of more than £40,000 £33,050 £32,500
UK excluding London average salary £28,500 £29,500 £30,500
% change year-on-year
-3.38% -3.27%
Technical Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Yorkshire
Permanent IT job ads with a match in the
Job Titles category
6474 6851 5315
As % of all permanent IT jobs located in Yorkshire 96.90% 96.37% 95.54%
Number of salaries quoted 5239 5534 4211
Average salary £39,500 £37,500 £35,000
Average salary % change year-on-year
+5.33% +7.14%
90% offered a salary of more than £25,000 £24,000 £22,500
10% offered a salary of more than £55,000 £50,000 £52,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Technical Support
Jobs Demand Trend in Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Yorkshire region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Yorkshire

Technical Support
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Yorkshire region.

Technical Support Salary Trend in Yorkshire

Technical Support
Salary Histogram in Yorkshire

This chart provides a salary histogram for IT jobs citing Technical Support across the Yorkshire region over the 3 months to 22 May 2015.

Technical Support Salary Histogram in Yorkshire

Technical Support
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the Yorkshire region over the 3 months to 22 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire +1 36 £27,000 +3.84% 6
North Yorkshire +23 24 £27,500 -12.69% 4
South Yorkshire -7 2 £42,500 +84.78% 1
East Yorkshire 0 1 £32,500 -
Technical Support
England

Technical Support
Top 30 Related IT Skills in Yorkshire

For the 6 months to 22 May 2015, IT jobs across the Yorkshire region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 84 (60.00%) Active Directory
2 80 (57.14%) Windows
3 78 (55.71%) Microsoft
4 71 (50.71%) VMware
5 55 (39.29%) VMware Infrastructure
6 47 (33.57%) MS Exchange
7 45 (32.14%) MS Office
8 42 (30.00%) Microsoft Certification
9 40 (28.57%) ITIL
10 39 (27.86%) Citrix
11 38 (27.14%) SAN
12 33 (23.57%) Hyper-V
13 32 (22.86%) Linux
13 32 (22.86%) SQL Server
14 30 (21.43%) Cisco
15 29 (20.71%) MS Excel
16 27 (19.29%) Windows 7
17 26 (18.57%) XenApp
18 24 (17.14%) SharePoint
18 24 (17.14%) SLA
18 24 (17.14%) SQL
19 22 (15.71%) Windows Server 2008
20 21 (15.00%) vSphere
20 21 (15.00%) VoIP
20 21 (15.00%) Windows Server 2003
21 20 (14.29%) Service Management
21 20 (14.29%) VPN
21 20 (14.29%) MCP
21 20 (14.29%) UNIX
21 20 (14.29%) Exchange Server 2010

Technical Support
Top Related IT Skills in Yorkshire by Category

For the 6 months to 22 May 2015, IT jobs across the Yorkshire region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 47 (33.57%) MS Exchange
2 24 (17.14%) SharePoint
3 20 (14.29%) Exchange Server 2010
3 20 (14.29%) Exchange Server 2013
4 16 (11.43%) Exchange Server 2003
5 12 (8.57%) Exchange Server 2007
6 9 (6.43%) IIS
7 7 (5.00%) Tomcat
7 7 (5.00%) SharePoint 2010
8 6 (4.29%) GlassFish
8 6 (4.29%) WebSphere
8 6 (4.29%) Apache
9 1 (0.71%) WebSphere Application Server
9 1 (0.71%) MQSeries
9 1 (0.71%) Blackberry Enterprise Server
9 1 (0.71%) BizTalk Server
9 1 (0.71%) Moodle
9 1 (0.71%) Lync
Applications
1 45 (32.14%) MS Office
2 29 (20.71%) MS Excel
3 2 (1.43%) MS PowerPoint
Business Applications
1 2 (1.43%) Dynamics CRM
1 2 (1.43%) Dynamics AX
2 1 (0.71%) Sentinel
2 1 (0.71%) Dynamics NAV
Cloud Services
1 3 (2.14%) Office 365
Communications & Networking
1 38 (27.14%) SAN
2 21 (15.00%) VoIP
3 20 (14.29%) VPN
4 17 (12.14%) Wireless
5 16 (11.43%) LAN
6 14 (10.00%) WAN
6 14 (10.00%) TCP/IP
7 10 (7.14%) NAS
8 8 (5.71%) DNS
9 7 (5.00%) Cisco IOS
10 5 (3.57%) DHCP
11 4 (2.86%) Firewall
12 3 (2.14%) LDAP
12 3 (2.14%) Internet
12 3 (2.14%) iSCSI
12 3 (2.14%) Fibre Channel
12 3 (2.14%) NetScaler
13 2 (1.43%) Wi-Fi
13 2 (1.43%) SMTP
13 2 (1.43%) SNMP
Database & Business Intelligence
1 32 (22.86%) SQL Server
2 9 (6.43%) SQL Server 2008
3 8 (5.71%) SQL Server 2005
4 4 (2.86%) MySQL
5 2 (1.43%) MariaDB
5 2 (1.43%) DB2
6 1 (0.71%) Crystal Reports
6 1 (0.71%) MS Access
6 1 (0.71%) SQL Server 2012
Development Applications
1 1 (0.71%) Visual Studio
1 1 (0.71%) Git (software)
1 1 (0.71%) Subversion
General
1 8 (5.71%) Legal
1 8 (5.71%) Telecoms
2 5 (3.57%) Retail
3 4 (2.86%) Finance
4 3 (2.14%) Law
5 1 (0.71%) Manufacturing
5 1 (0.71%) Advertising
5 1 (0.71%) Back Office
5 1 (0.71%) Billing
Libraries, Frameworks & Software Standards
1 6 (4.29%) HTML
2 2 (1.43%) WAP
2 2 (1.43%) .NET
2 2 (1.43%) J2EE
3 1 (0.71%) ASP.NET
3 1 (0.71%) Web Services
3 1 (0.71%) XML
3 1 (0.71%) Middleware
3 1 (0.71%) WCF
3 1 (0.71%) Application Packaging
Miscellaneous
1 8 (5.71%) Clustering
1 8 (5.71%) Analytical Skills
2 7 (5.00%) iSeries
3 5 (3.57%) iPad
4 4 (2.86%) iPhone
4 4 (2.86%) NHS
5 1 (0.71%) Blackberry
5 1 (0.71%) AS400
5 1 (0.71%) Informatics
5 1 (0.71%) Mathematics
5 1 (0.71%) Replication
5 1 (0.71%) PKI
5 1 (0.71%) Smartphone
5 1 (0.71%) CCTV
Operating Systems
1 80 (57.14%) Windows
2 32 (22.86%) Linux
3 27 (19.29%) Windows 7
4 22 (15.71%) Windows Server 2008
5 21 (15.00%) Windows Server 2003
6 20 (14.29%) UNIX
7 12 (8.57%) Windows 8
8 11 (7.86%) CentOS
9 10 (7.14%) Windows Server 2012
9 10 (7.14%) Windows XP
10 8 (5.71%) Ubuntu
11 5 (3.57%) Red Hat Enterprise Linux
12 3 (2.14%) Solaris
12 3 (2.14%) Mac OS X
13 2 (1.43%) Android
13 2 (1.43%) HPUX
13 2 (1.43%) Windows 2000
14 1 (0.71%) AIX
14 1 (0.71%) Apple iOS
14 1 (0.71%) Debian
Processes & Methodologies
1 40 (28.57%) ITIL
2 20 (14.29%) Service Management
3 8 (5.71%) Network Management
3 8 (5.71%) Change Control
3 8 (5.71%) Root Cause Analysis
3 8 (5.71%) Line Management
4 7 (5.00%) Mentoring
5 5 (3.57%) Project Management
5 5 (3.57%) Coaching
6 4 (2.86%) Workflow
6 4 (2.86%) Disaster Recovery
7 3 (2.14%) CRM
7 3 (2.14%) Service Delivery
7 3 (2.14%) Business Continuity
7 3 (2.14%) Incident Management
8 2 (1.43%) Migration
8 2 (1.43%) BCP
9 1 (0.71%) Performance Tuning
9 1 (0.71%) Performance Monitoring
9 1 (0.71%) Server Monitoring
Programming Languages
1 24 (17.14%) SQL
2 7 (5.00%) Java
3 6 (4.29%) Python
4 2 (1.43%) PowerShell
4 2 (1.43%) C
4 2 (1.43%) T-SQL
5 1 (0.71%) VBA
5 1 (0.71%) C#
5 1 (0.71%) Perl
5 1 (0.71%) Fortran
5 1 (0.71%) Shell Script
5 1 (0.71%) Bash Shell
Qualifications
1 42 (30.00%) Microsoft Certification
2 20 (14.29%) MCP
3 19 (13.57%) MCSA
4 16 (11.43%) MOS
4 16 (11.43%) MCDST
5 14 (10.00%) MCSE
6 13 (9.29%) CCA
6 13 (9.29%) Citrix Certification
6 13 (9.29%) MCITP
6 13 (9.29%) VMware Certified Professional (VCP)
7 6 (4.29%) Cisco Certification
7 6 (4.29%) CCNA
8 5 (3.57%) HND
9 3 (2.14%) HNC
10 2 (1.43%) ITIL Foundation Certificate
11 1 (0.71%) RHCSA
11 1 (0.71%) RHCE
11 1 (0.71%) ITIL Certification
11 1 (0.71%) LPIC
11 1 (0.71%) MCTS
Quality Assurance & Compliance
1 24 (17.14%) SLA
2 1 (0.71%) QA
System Software
1 84 (60.00%) Active Directory
2 55 (39.29%) VMware Infrastructure
3 33 (23.57%) Hyper-V
4 26 (18.57%) XenApp
5 21 (15.00%) vSphere
6 18 (12.86%) XenServer
7 13 (9.29%) XenDesktop
8 4 (2.86%) VMware Server
9 3 (2.14%) VMware ESXi
10 2 (1.43%) vCloud
10 2 (1.43%) ISA Server
10 2 (1.43%) Terminal Services
11 1 (0.71%) UAG
11 1 (0.71%) VMware ESX
Systems Management
1 15 (10.71%) Backup Exec
2 9 (6.43%) Norton AntiVirus
2 9 (6.43%) SCCM
2 9 (6.43%) SCOM
3 8 (5.71%) Opsview
4 6 (4.29%) WSUS
5 2 (1.43%) OpenView
Vendors
1 78 (55.71%) Microsoft
2 71 (50.71%) VMware
3 39 (27.86%) Citrix
4 30 (21.43%) Cisco
5 17 (12.14%) Veeam
6 16 (11.43%) Dell
7 13 (9.29%) Riverbed
8 11 (7.86%) NetApp
9 9 (6.43%) Red Hat
9 9 (6.43%) HP
9 9 (6.43%) Symantec
9 9 (6.43%) CheckPoint
10 8 (5.71%) Kaspersky
11 7 (5.00%) Sage
11 7 (5.00%) Pegasus
11 7 (5.00%) Splunk
12 6 (4.29%) WatchGuard
13 5 (3.57%) IBM
13 5 (3.57%) Oracle
14 4 (2.86%) Apple
Harrogate, North Yorkshire
4it Recruitment Ltd
Salary: From £20,000 to £25,000 per annum plus additional benefits
Posted: 20 hours ago
York, North Yorkshire
Searchability
Salary: £20000 - £30000 per annum + benefits
Posted: Yesterday
Sheffield, South Yorkshire
Broady Limited
Salary: From £20,000 to £22,000 per annum + benefits
Posted: 2 days ago
York, North Yorkshire
Searchability
Salary: £30000 - £45000 per annum + benefits
Posted: 2 days ago
Halifax, West Yorkshire
The Bridge Ltd
Salary: Up to £25,000 per annum Plus Benefits
Posted: 2 days ago
Leeds
Recruitment Genius
Salary: £26000 - £28000 per annum
Posted: 3 days ago
Bradford
Recruitment Genius
Salary: £28000 - £34000 per annum
Posted: 8 days ago
Harrogate
Interquest - IQ ERP
Salary: £19000 - £25000 per annum + Benefits
Posted: 15 days ago
Leeds, West Yorkshire
Accumuli
Salary: £18,000 per annum
Posted: 23 days ago
Leeds, West Yorkshire
101 IT LTD
Salary: Salary to match candidate experience
Posted: 25 days ago