The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 29 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Jan 2015
Same period 2014 Same period 2013
Technical Support
Rank 193 181 133
Rank change year-on-year
-12 -48
Permanent jobs requiring a Technical Support 60 64 105
As % of all permanent IT jobs located in Yorkshire 0.87% 0.97% 1.77%
As % of the Job Titles category 0.89% 1.02% 1.83%
Number of salaries quoted 51 43 85
Average salary £24,690 £30,157 £28,500
Average salary % change year-on-year
-18.12% +5.81%
90% offered a salary of more than £20,000 £24,716 £19,400
10% offered a salary of more than £35,000 £35,000 £35,000
UK excluding London average salary £32,500 £30,000 £30,000
% change year-on-year
+8.33% -
Technical Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Yorkshire
Permanent IT job ads with a match in the
Job Titles category
6721 6269 5723
As % of all permanent IT jobs located in Yorkshire 97.12% 95.40% 96.53%
Number of salaries quoted 5587 4904 4768
Average salary £37,500 £37,500 £35,000
Average salary % change year-on-year
- +7.14%
90% offered a salary of more than £24,500 £24,000 £24,000
10% offered a salary of more than £52,500 £50,000 £52,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support
Jobs Demand Trend in Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Yorkshire region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Yorkshire

Technical Support
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Yorkshire region.

Technical Support Salary Trend in Yorkshire

Technical Support
Salary Histogram in Yorkshire

This chart provides a salary histogram for IT jobs citing Technical Support across the Yorkshire region over the 3 months to 29 January 2015.

Technical Support Salary Histogram in Yorkshire

Technical Support
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the Yorkshire region over the 3 months to 29 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire -12 50 £24,500 -26.86% 7
South Yorkshire +3 9 £35,000 +16.66%
East Yorkshire - 1 £17,000 -
Technical Support
England

Technical Support
Top 30 Related IT Skills in Yorkshire

For the 6 months to 29 January 2015, IT jobs across the Yorkshire region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 65 (61.90%) Microsoft
2 49 (46.67%) Windows
3 48 (45.71%) Active Directory
4 39 (37.14%) VMware
5 35 (33.33%) Microsoft Certification
6 33 (31.43%) SQL Server
6 33 (31.43%) ITIL
7 31 (29.52%) MS Excel
8 30 (28.57%) VMware Infrastructure
9 28 (26.67%) MS Exchange
9 28 (26.67%) MS Office
10 25 (23.81%) SharePoint
11 24 (22.86%) Citrix
12 23 (21.90%) Cisco
13 22 (20.95%) SAN
14 19 (18.10%) Dell
15 18 (17.14%) MCSE
15 18 (17.14%) MCSA
16 17 (16.19%) Hyper-V
16 17 (16.19%) XenApp
16 17 (16.19%) VoIP
16 17 (16.19%) MCP
17 16 (15.24%) Windows 7
17 16 (15.24%) vSphere
17 16 (15.24%) MCITP
17 16 (15.24%) Exchange Server 2003
18 15 (14.29%) Backup Exec
18 15 (14.29%) Wireless
19 14 (13.33%) SQL
20 13 (12.38%) SLA

Technical Support
Top Related IT Skills in Yorkshire by Category

For the 6 months to 29 January 2015, IT jobs across the Yorkshire region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 28 (26.67%) MS Exchange
2 25 (23.81%) SharePoint
3 16 (15.24%) Exchange Server 2003
4 13 (12.38%) Exchange Server 2013
5 8 (7.62%) Exchange Server 2010
6 5 (4.76%) SharePoint 2010
7 4 (3.81%) IIS
7 4 (3.81%) Exchange Server 2007
8 2 (1.90%) WebSphere Application Server
8 2 (1.90%) WebSphere
9 1 (0.95%) BizTalk Server
9 1 (0.95%) MQSeries
9 1 (0.95%) Tomcat
9 1 (0.95%) IBM Notes
Applications
1 31 (29.52%) MS Excel
2 28 (26.67%) MS Office
3 2 (1.90%) Photoshop
4 1 (0.95%) MS PowerPoint
Business Applications
1 2 (1.90%) Sentinel
1 2 (1.90%) Dynamics NAV
2 1 (0.95%) Oracle Retail
Cloud Services
1 2 (1.90%) SaaS
2 1 (0.95%) IBM SmartCloud
2 1 (0.95%) Office 365
Communications & Networking
1 22 (20.95%) SAN
2 17 (16.19%) VoIP
3 15 (14.29%) Wireless
4 10 (9.52%) VPN
5 8 (7.62%) DNS
5 8 (7.62%) LAN
6 7 (6.67%) WAN
7 6 (5.71%) Internet
8 5 (4.76%) Cisco IOS
8 5 (4.76%) TCP/IP
9 4 (3.81%) NAS
10 3 (2.86%) Firewall
10 3 (2.86%) DHCP
11 2 (1.90%) Wi-Fi
11 2 (1.90%) Structured Cabling
12 1 (0.95%) HTTP
Database & Business Intelligence
1 33 (31.43%) SQL Server
2 4 (3.81%) SQL Server 2008
2 4 (3.81%) Relational Database
2 4 (3.81%) IBM InfoSphere
2 4 (3.81%) SQL Server 2005
3 2 (1.90%) MySQL
4 1 (0.95%) SQL Server Reporting Services
4 1 (0.95%) Oracle BI Publisher
4 1 (0.95%) MariaDB
4 1 (0.95%) MS Access
4 1 (0.95%) DB2
Development Applications
1 4 (3.81%) SQL Server Management Studio (SSMS)
2 2 (1.90%) Team Foundation Server
3 1 (0.95%) Subversion
3 1 (0.95%) Git (software)
3 1 (0.95%) ProC
3 1 (0.95%) Visual Studio
3 1 (0.95%) Oracle Forms
General
1 8 (7.62%) Telecoms
2 6 (5.71%) Retail
3 4 (3.81%) Finance
3 4 (3.81%) Marketing
4 2 (1.90%) Law
5 1 (0.95%) Legal
5 1 (0.95%) Advertising
Libraries, Frameworks & Software Standards
1 8 (7.62%) .NET
2 5 (4.76%) HTML
3 4 (3.81%) XML
4 3 (2.86%) ASP.NET
4 3 (2.86%) CSS
5 2 (1.90%) SOAP
5 2 (1.90%) Web Services
5 2 (1.90%) WAP
6 1 (0.95%) jQuery
6 1 (0.95%) WebSphere MQ
6 1 (0.95%) J2EE
6 1 (0.95%) COM
Miscellaneous
1 7 (6.67%) Clustering
1 7 (6.67%) Analytical Skills
2 4 (3.81%) Blackberry
2 4 (3.81%) Computer Science
3 3 (2.86%) iPhone
4 2 (1.90%) CCTV
5 1 (0.95%) Smartphone
5 1 (0.95%) Mathematics
5 1 (0.95%) Fat Client
5 1 (0.95%) NHS
5 1 (0.95%) Thin Client
5 1 (0.95%) Replication
5 1 (0.95%) Management Information System
Operating Systems
1 49 (46.67%) Windows
2 16 (15.24%) Windows 7
3 11 (10.48%) Linux
3 11 (10.48%) Windows Server 2008
4 10 (9.52%) Windows Server 2003
5 8 (7.62%) UNIX
6 7 (6.67%) CentOS
6 7 (6.67%) Windows XP
7 6 (5.71%) Windows 8
8 5 (4.76%) Ubuntu
8 5 (4.76%) Windows Server 2012
9 3 (2.86%) Windows Mobile
9 3 (2.86%) Windows Vista
9 3 (2.86%) Windows 2000
10 2 (1.90%) Mac OS X
11 1 (0.95%) Debian
11 1 (0.95%) AIX
Processes & Methodologies
1 33 (31.43%) ITIL
2 13 (12.38%) Service Management
3 7 (6.67%) Business Continuity
3 7 (6.67%) Root Cause Analysis
4 6 (5.71%) Line Management
4 6 (5.71%) Mentoring
4 6 (5.71%) Coaching
5 5 (4.76%) Capacity Management
5 5 (4.76%) Performance Monitoring
6 4 (3.81%) B2B
6 4 (3.81%) Disaster Recovery
6 4 (3.81%) Validation
6 4 (3.81%) Data Validation
6 4 (3.81%) Process Improvement
6 4 (3.81%) Change Control
6 4 (3.81%) Software Deployment
6 4 (3.81%) E-Procurement
7 3 (2.86%) Capacity Planning
7 3 (2.86%) Change Management
7 3 (2.86%) CRM
Programming Languages
1 14 (13.33%) SQL
2 4 (3.81%) T-SQL
2 4 (3.81%) C#
2 4 (3.81%) VB
2 4 (3.81%) Python
3 2 (1.90%) VBScript
3 2 (1.90%) Java
3 2 (1.90%) JavaScript
3 2 (1.90%) Shell Script
3 2 (1.90%) VB6
4 1 (0.95%) Perl
4 1 (0.95%) PL/SQL
4 1 (0.95%) C
4 1 (0.95%) VBA
Qualifications
1 35 (33.33%) Microsoft Certification
2 18 (17.14%) MCSE
2 18 (17.14%) MCSA
3 17 (16.19%) MCP
4 16 (15.24%) MCITP
5 13 (12.38%) CCA
5 13 (12.38%) Citrix Certification
5 13 (12.38%) VMware Certified Professional (VCP)
6 8 (7.62%) MOS
6 8 (7.62%) MCDST
7 6 (5.71%) Degree
8 4 (3.81%) ITIL Certification
8 4 (3.81%) A+ Certification
9 1 (0.95%) Check Point Certification
9 1 (0.95%) Cisco Certification
Quality Assurance & Compliance
1 13 (12.38%) SLA
2 2 (1.90%) ISO 9001
2 2 (1.90%) ISO/IEC 27001
3 1 (0.95%) QA
System Software
1 48 (45.71%) Active Directory
2 30 (28.57%) VMware Infrastructure
3 17 (16.19%) Hyper-V
3 17 (16.19%) XenApp
4 16 (15.24%) vSphere
5 13 (12.38%) XenServer
5 13 (12.38%) XenDesktop
6 3 (2.86%) VMware ESX
7 2 (1.90%) Terminal Services
7 2 (1.90%) VMware ESXi
8 1 (0.95%) VMware Workstation
8 1 (0.95%) VMware Server
Systems Management
1 15 (14.29%) Backup Exec
2 7 (6.67%) SCCM
3 5 (4.76%) WSUS
4 4 (3.81%) Norton AntiVirus
4 4 (3.81%) McAfee ePO
4 4 (3.81%) Opsview
5 1 (0.95%) Control-M
Vendors
1 65 (61.90%) Microsoft
2 39 (37.14%) VMware
3 24 (22.86%) Citrix
4 23 (21.90%) Cisco
5 19 (18.10%) Dell
6 13 (12.38%) Veeam
6 13 (12.38%) Riverbed
7 9 (8.57%) Symantec
8 6 (5.71%) NetApp
9 5 (4.76%) Splunk
9 5 (4.76%) Pegasus
9 5 (4.76%) Sage
9 5 (4.76%) CheckPoint
9 5 (4.76%) HP
9 5 (4.76%) IBM
10 4 (3.81%) McAfee
10 4 (3.81%) Kaspersky
10 4 (3.81%) Cyber-Ark
11 2 (1.90%) Oracle
11 2 (1.90%) Adobe
Leeds, West Yorkshire
Circle Recruitment
Salary: £20000 - £29000 per annum + Benefits
Posted: 23 hours ago
York, North Yorkshire
Searchability.co.uk
Salary: £30000 - £40000 per annum
Posted: Yesterday
Wakefield, West Yorkshire
The Bridge Ltd
Salary: Up to £30,000 per annum Plus Benefits
Posted: 2 days ago
York
Searchability
Salary: £30000 - £40000 per annum
Posted: 6 days ago
Leeds
Hays IT - Uk Posting account
Salary: £28000.00 - £34000.00 per annum + Benefits
Posted: 6 days ago
Leeds, West Yorkshire
The Bridge Ltd
Salary: Up to £24,000 per annum Plus Benefits
Posted: 6 days ago
Wakefield
Hays IT - Uk Posting account
Salary: £25000.00 - £30000.00 per annum
Posted: 6 days ago
Leeds
Computer Futures
Salary: £45000 - £55000 per annum + competitive
Posted: 20 days ago
Wakefield
Hays IT - Uk Posting account
Salary: £18000.00 - £21000.00 per annum
Posted: 24 days ago