The first table below looks at the demand for the Technical Support role in IT jobs advertised for the Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 25 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Yorkshire region.

Location
3 months to
25 Jul 2014
Same period 2013 Same period 2012
Technical Support
Rank 173 183 163
Rank change year-on-year
+10 -20
Permanent jobs requiring a Technical Support 77 30 56
As % of all permanent IT jobs located in Yorkshire 1.09% 0.57% 1.02%
As % of the Job Titles category 1.13% 0.60% 1.06%
Number of salaries quoted 67 30 54
Average salary £25,000 £28,000 £27,500
Average salary % change year-on-year
-10.71% +1.81%
90% offered a salary of more than £20,484 £22,733 £20,500
10% offered a salary of more than £32,000 £34,900 £40,000
UK excluding London average salary £30,000 £31,000 £30,000
% change year-on-year
-3.22% +3.33%
Job Titles Category
Yorkshire
Permanent IT job ads with a match in the
Job Titles category
6809 4992 5304
As % of all permanent IT jobs located in Yorkshire 96.47% 94.46% 96.31%
Number of salaries quoted 5423 3914 4340
Average salary £37,500 £35,000 £35,000
Average salary % change year-on-year
+7.14% -
90% offered a salary of more than £24,000 £22,500 £23,500
10% offered a salary of more than £50,000 £50,000 £50,000
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
Technical Support
England

Technical Support
Jobs Demand Trend in Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Yorkshire region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Yorkshire

Technical Support
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Yorkshire region.

Technical Support Salary Trend in Yorkshire

Technical Support
Salary Histogram in Yorkshire

This chart provides a salary histogram for IT jobs citing Technical Support across the Yorkshire region over the 3 months to 25 July 2014.

Technical Support Salary Histogram in Yorkshire

Technical Support
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the Yorkshire region over the 3 months to 25 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire +16 59 £24,572 -18.09% 4
South Yorkshire -2 10 £24,000 +5.57% 1
North Yorkshire -11 8 £32,000 +18.51%
East Yorkshire -14 1 £25,000 -23.07%
Technical Support
England

Technical Support
Top 30 Related IT Skills in Yorkshire

For the 6 months to 25 July 2014, IT jobs across the Yorkshire region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 99 (67.81%) Windows
2 85 (58.22%) Microsoft
2 85 (58.22%) Active Directory
3 64 (43.84%) MS Office
4 53 (36.30%) MS Excel
5 47 (32.19%) ITIL
5 47 (32.19%) MS Exchange
6 38 (26.03%) Windows Server 2008
7 35 (23.97%) TCP/IP
8 34 (23.29%) VMware
9 29 (19.86%) Citrix
10 26 (17.81%) Cisco
11 23 (15.75%) DHCP
11 23 (15.75%) Windows 7
12 22 (15.07%) Linux
12 22 (15.07%) Internet
13 21 (14.38%) SQL Server
13 21 (14.38%) DNS
14 20 (13.70%) Microsoft Certification
14 20 (13.70%) Windows Server 2003
15 19 (13.01%) SLA
16 18 (12.33%) SQL
17 17 (11.64%) VMware Infrastructure
18 16 (10.96%) SharePoint
19 15 (10.27%) VPN
19 15 (10.27%) LAN
20 13 (8.90%) Exchange Server 2010
20 13 (8.90%) UNIX
21 12 (8.22%) WSDL
21 12 (8.22%) SOAP

Technical Support
Top Related IT Skills in Yorkshire by Category

For the 6 months to 25 July 2014, IT jobs across the Yorkshire region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 47 (32.19%) MS Exchange
2 16 (10.96%) SharePoint
3 13 (8.90%) Exchange Server 2010
4 10 (6.85%) SharePoint 2010
5 6 (4.11%) IIS
6 5 (3.42%) Blackberry Enterprise Server
7 4 (2.74%) Exchange Server 2007
8 3 (2.05%) Exchange Server 2013
9 2 (1.37%) SharePoint Server
9 2 (1.37%) IBM Notes
9 2 (1.37%) Lotus Domino
10 1 (0.68%) Apache
10 1 (0.68%) Tomcat
10 1 (0.68%) WebLogic
Applications
1 64 (43.84%) MS Office
2 53 (36.30%) MS Excel
3 5 (3.42%) MS Visio
4 1 (0.68%) PrintSoft PReS
Cloud Services
1 8 (5.48%) Office 365
Communications & Networking
1 35 (23.97%) TCP/IP
2 23 (15.75%) DHCP
3 22 (15.07%) Internet
4 21 (14.38%) DNS
5 15 (10.27%) VPN
5 15 (10.27%) LAN
6 11 (7.53%) Firewall
7 10 (6.85%) Cisco IOS
8 8 (5.48%) Network Security
8 8 (5.48%) IMAP4
9 5 (3.42%) MPLS
10 4 (2.74%) WAN
10 4 (2.74%) LDAP
10 4 (2.74%) ADSL
10 4 (2.74%) SAN
11 3 (2.05%) DEFINITY
12 2 (1.37%) ATM
13 1 (0.68%) Intranet
13 1 (0.68%) NAS
13 1 (0.68%) Structured Cabling
Database & Business Intelligence
1 21 (14.38%) SQL Server
2 6 (4.11%) SQL Server 2008
3 5 (3.42%) MySQL
4 1 (0.68%) SQL Server 2012
4 1 (0.68%) SQL Server 2005
Development Applications
1 3 (2.05%) InstallShield
2 1 (0.68%) Maven
2 1 (0.68%) Jenkins
General
1 10 (6.85%) Legal
2 7 (4.79%) Finance
3 3 (2.05%) Telecoms
4 1 (0.68%) Banking
4 1 (0.68%) Retail
Libraries, Frameworks & Software Standards
1 12 (8.22%) SOAP
1 12 (8.22%) Web Services
1 12 (8.22%) XML
1 12 (8.22%) WSDL
2 2 (1.37%) HTML
2 2 (1.37%) CSS
3 1 (0.68%) .NET
Miscellaneous
1 6 (4.11%) Management Information System
2 5 (3.42%) Blackberry
3 4 (2.74%) PKI
4 3 (2.05%) NHS
5 2 (1.37%) PDA
5 2 (1.37%) Device Driver
6 1 (0.68%) Fat Client
6 1 (0.68%) FMCG
6 1 (0.68%) Thin Client
6 1 (0.68%) Mainframe
Operating Systems
1 99 (67.81%) Windows
2 38 (26.03%) Windows Server 2008
3 23 (15.75%) Windows 7
4 22 (15.07%) Linux
5 20 (13.70%) Windows Server 2003
6 13 (8.90%) UNIX
7 11 (7.53%) Windows XP
8 8 (5.48%) Fedora
9 6 (4.11%) CentOS
10 5 (3.42%) Ubuntu
11 4 (2.74%) Windows 8
11 4 (2.74%) Windows Server 2012
12 3 (2.05%) Android
12 3 (2.05%) Apple iOS
13 1 (0.68%) Windows Vista
13 1 (0.68%) Windows 2000
Processes & Methodologies
1 47 (32.19%) ITIL
2 11 (7.53%) Disaster Recovery
2 11 (7.53%) Root Cause Analysis
3 6 (4.11%) Project Management
4 5 (3.42%) Network Management
5 4 (2.74%) Continuous Improvement
5 4 (2.74%) Data Management
5 4 (2.74%) Mobile Device Management
5 4 (2.74%) Service Management
5 4 (2.74%) Service Delivery
5 4 (2.74%) Change Management
5 4 (2.74%) Software Testing
5 4 (2.74%) Incident Management
6 3 (2.05%) Enterprise Architecture
6 3 (2.05%) Data Protection
6 3 (2.05%) Workflow
6 3 (2.05%) Business Continuity
6 3 (2.05%) Vulnerability Management
7 2 (1.37%) CRM
8 1 (0.68%) ERP
Programming Languages
1 18 (12.33%) SQL
2 12 (8.22%) PowerShell
3 5 (3.42%) Bash Shell
3 5 (3.42%) PHP
4 4 (2.74%) Python
5 3 (2.05%) R
6 2 (1.37%) Shell Script
6 2 (1.37%) C#
7 1 (0.68%) Java
7 1 (0.68%) T-SQL
7 1 (0.68%) VB
Qualifications
1 20 (13.70%) Microsoft Certification
2 9 (6.16%) Cisco Certification
2 9 (6.16%) MCSE
3 4 (2.74%) CCNA
3 4 (2.74%) ISEB
3 4 (2.74%) Degree
3 4 (2.74%) ITIL Foundation Certificate
3 4 (2.74%) ISTQB Foundation Certification
4 3 (2.05%) Avaya Certification
4 3 (2.05%) HNC
4 3 (2.05%) HND
5 2 (1.37%) MOS
5 2 (1.37%) MCDST
6 1 (0.68%) MCITP
6 1 (0.68%) MCP
6 1 (0.68%) ITIL Certification
Quality Assurance & Compliance
1 19 (13.01%) SLA
System Software
1 85 (58.22%) Active Directory
2 17 (11.64%) VMware Infrastructure
3 5 (3.42%) Terminal Services
4 1 (0.68%) VMware ESX
4 1 (0.68%) Microsoft App-V
4 1 (0.68%) VMware Server
4 1 (0.68%) vSphere
Systems Management
1 4 (2.74%) McAfee ePO
2 3 (2.05%) SCCM
3 1 (0.68%) SCOM
3 1 (0.68%) HP Quality Center
3 1 (0.68%) OpenView
3 1 (0.68%) Norton AntiVirus
3 1 (0.68%) NetBackup
3 1 (0.68%) Backup Exec
Vendors
1 85 (58.22%) Microsoft
2 34 (23.29%) VMware
3 29 (19.86%) Citrix
4 26 (17.81%) Cisco
5 10 (6.85%) Pegasus
5 10 (6.85%) Sage
6 5 (3.42%) McAfee
7 4 (2.74%) Avaya
7 4 (2.74%) WatchGuard
7 4 (2.74%) SonicWALL
7 4 (2.74%) Veeam
7 4 (2.74%) Splunk
7 4 (2.74%) Dell
8 3 (2.05%) Intel
8 3 (2.05%) Symantec
9 2 (1.37%) Adobe
9 2 (1.37%) HP
9 2 (1.37%) Lotus
10 1 (0.68%) NetApp
10 1 (0.68%) IBM
Leeds
Hays IT - Uk Posting account
Salary: £42500.00 - £45000.00 per annum + bonus + on call
Posted: 14 days ago
Leeds
Nigel Frank International Limited - Newcastle
Salary: £26000 - £30000 per annum + Benefits Package
Posted: 17 days ago
Wetherby
Recruitment Revolution Limited
Salary: £20,000 - £25,000 + Overtime + Pension Scheme + Company Bonus Scheme + Healthcare
Posted: 21 days ago
Leeds, West Yorkshire
Accenture
Salary: Up to £21,000 per annum (doe) plus excellent benefits
Posted: 24 days ago