The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Technical Support
Rank 205 177 183
Rank change year-on-year
-28 +6
Permanent jobs requiring a Technical Support 50 45 52
As % of all permanent IT jobs located in Yorkshire 0.68% 0.84% 0.90%
As % of the Job Titles category 0.70% 0.89% 0.93%
Number of salaries quoted 48 44 49
Average salary £23,500 £28,000 £30,000
Average salary % change year-on-year
-16.07% -6.66%
90% offered a salary of more than £19,900 £21,500 £19,000
10% offered a salary of more than £33,400 £32,500 £40,000
UK excluding London average salary £30,000 £30,000 £28,500
% change year-on-year
- +5.26%
Technical Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Yorkshire
Permanent IT job ads with a match in the
Job Titles category
7145 5052 5616
As % of all permanent IT jobs located in Yorkshire 96.57% 94.70% 96.73%
Number of salaries quoted 5671 4009 4624
Average salary £36,500 £37,000 £35,000
Average salary % change year-on-year
-1.35% +5.71%
90% offered a salary of more than £23,000 £23,000 £24,000
10% offered a salary of more than £50,000 £52,000 £52,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Technical Support
Jobs Demand Trend in Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Yorkshire region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Yorkshire

Technical Support
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Yorkshire region.

Technical Support Salary Trend in Yorkshire

Technical Support
Salary Histogram in Yorkshire

This chart provides a salary histogram for IT jobs citing Technical Support across the Yorkshire region over the 3 months to 19 September 2014.

Technical Support Salary Histogram in Yorkshire

Technical Support
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the Yorkshire region over the 3 months to 19 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire -15 40 £22,500 -25.00% 2
North Yorkshire -28 7 £32,500 +20.37% 3
South Yorkshire -14 2 £25,000 +6.38% 2
Technical Support
England

Technical Support
Top 30 Related IT Skills in Yorkshire

For the 6 months to 19 September 2014, IT jobs across the Yorkshire region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 99 (68.28%) Windows
2 84 (57.93%) Active Directory
3 80 (55.17%) Microsoft
4 58 (40.00%) MS Office
5 50 (34.48%) ITIL
6 49 (33.79%) MS Excel
7 45 (31.03%) MS Exchange
8 40 (27.59%) VMware
9 37 (25.52%) Windows Server 2008
10 30 (20.69%) TCP/IP
11 24 (16.55%) DNS
12 23 (15.86%) Cisco
12 23 (15.86%) DHCP
12 23 (15.86%) Citrix
12 23 (15.86%) SQL Server
13 22 (15.17%) Linux
14 21 (14.48%) Windows 7
15 19 (13.10%) SQL
15 19 (13.10%) SharePoint
15 19 (13.10%) Microsoft Certification
16 18 (12.41%) SLA
16 18 (12.41%) VMware Infrastructure
17 17 (11.72%) Windows Server 2003
17 17 (11.72%) Internet
18 15 (10.34%) VPN
18 15 (10.34%) Analytical Skills
19 14 (9.66%) Root Cause Analysis
19 14 (9.66%) LAN
20 13 (8.97%) UNIX
20 13 (8.97%) Windows XP

Technical Support
Top Related IT Skills in Yorkshire by Category

For the 6 months to 19 September 2014, IT jobs across the Yorkshire region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 45 (31.03%) MS Exchange
2 19 (13.10%) SharePoint
3 12 (8.28%) SharePoint 2010
4 9 (6.21%) Exchange Server 2010
5 5 (3.45%) IIS
6 3 (2.07%) Exchange Server 2007
7 2 (1.38%) SharePoint Server
7 2 (1.38%) Exchange Server 2013
7 2 (1.38%) IBM Notes
8 1 (0.69%) Lotus Domino
8 1 (0.69%) Apache
8 1 (0.69%) Tomcat
8 1 (0.69%) Blackberry Enterprise Server
8 1 (0.69%) Exchange Server 2003
8 1 (0.69%) WebSphere Application Server
8 1 (0.69%) WebLogic
8 1 (0.69%) WebSphere
Applications
1 58 (40.00%) MS Office
2 49 (33.79%) MS Excel
3 4 (2.76%) MS Visio
Business Applications
1 1 (0.69%) Oracle Retail
Cloud Services
1 7 (4.83%) Office 365
2 1 (0.69%) IBM SmartCloud
Communications & Networking
1 30 (20.69%) TCP/IP
2 24 (16.55%) DNS
3 23 (15.86%) DHCP
4 17 (11.72%) Internet
5 15 (10.34%) VPN
6 14 (9.66%) LAN
7 12 (8.28%) Cisco IOS
8 8 (5.52%) Network Security
8 8 (5.52%) Firewall
9 6 (4.14%) IMAP4
10 5 (3.45%) MPLS
10 5 (3.45%) SAN
11 4 (2.76%) WAN
11 4 (2.76%) ADSL
12 3 (2.07%) DEFINITY
13 1 (0.69%) NAS
13 1 (0.69%) Structured Cabling
13 1 (0.69%) LDAP
Database & Business Intelligence
1 23 (15.86%) SQL Server
2 6 (4.14%) SQL Server 2008
3 5 (3.45%) MySQL
4 1 (0.69%) SQL Server 2012
4 1 (0.69%) Oracle BI Publisher
4 1 (0.69%) SQL Server 2005
Development Applications
1 1 (0.69%) Oracle Forms
1 1 (0.69%) ProC
1 1 (0.69%) Maven
1 1 (0.69%) Jenkins
General
1 8 (5.52%) Legal
2 5 (3.45%) Finance
3 2 (1.38%) Telecoms
3 2 (1.38%) Retail
4 1 (0.69%) Banking
Libraries, Frameworks & Software Standards
1 11 (7.59%) XML
2 10 (6.90%) WSDL
2 10 (6.90%) SOAP
2 10 (6.90%) Web Services
3 3 (2.07%) .NET
4 1 (0.69%) WebSphere MQ
Miscellaneous
1 15 (10.34%) Analytical Skills
2 4 (2.76%) NHS
2 4 (2.76%) Blackberry
2 4 (2.76%) Management Information System
3 3 (2.07%) Clustering
4 2 (1.38%) PDA
4 2 (1.38%) Fat Client
4 2 (1.38%) FMCG
4 2 (1.38%) iPhone
4 2 (1.38%) Thin Client
5 1 (0.69%) PKI
Operating Systems
1 99 (68.28%) Windows
2 37 (25.52%) Windows Server 2008
3 22 (15.17%) Linux
4 21 (14.48%) Windows 7
5 17 (11.72%) Windows Server 2003
6 13 (8.97%) UNIX
6 13 (8.97%) Windows XP
7 8 (5.52%) CentOS
8 7 (4.83%) Ubuntu
8 7 (4.83%) Windows Server 2012
9 6 (4.14%) Windows 8
9 6 (4.14%) Fedora
10 3 (2.07%) Android
10 3 (2.07%) Apple iOS
11 2 (1.38%) Windows Mobile
11 2 (1.38%) Windows Vista
11 2 (1.38%) Windows 2000
12 1 (0.69%) AIX
Processes & Methodologies
1 50 (34.48%) ITIL
2 14 (9.66%) Root Cause Analysis
3 13 (8.97%) Mentoring
4 12 (8.28%) Disaster Recovery
5 6 (4.14%) Project Management
5 6 (4.14%) Service Delivery
5 6 (4.14%) Incident Management
6 5 (3.45%) Service Management
6 5 (3.45%) B2B
6 5 (3.45%) Network Management
7 4 (2.76%) Continuous Improvement
7 4 (2.76%) Software Testing
7 4 (2.76%) Change Management
7 4 (2.76%) Workflow
7 4 (2.76%) Business Continuity
8 3 (2.07%) Enterprise Architecture
8 3 (2.07%) Data Protection
8 3 (2.07%) Capacity Planning
8 3 (2.07%) Performance Monitoring
8 3 (2.07%) Vulnerability Management
Programming Languages
1 19 (13.10%) SQL
2 7 (4.83%) PowerShell
3 6 (4.14%) Python
4 5 (3.45%) Bash Shell
4 5 (3.45%) PHP
5 3 (2.07%) Java
5 3 (2.07%) R
5 3 (2.07%) VB
6 2 (1.38%) Shell Script
6 2 (1.38%) C#
7 1 (0.69%) C
7 1 (0.69%) JavaScript
7 1 (0.69%) Perl
7 1 (0.69%) PL/SQL
7 1 (0.69%) T-SQL
Qualifications
1 19 (13.10%) Microsoft Certification
2 10 (6.90%) MCSE
3 7 (4.83%) Cisco Certification
4 5 (3.45%) Degree
5 4 (2.76%) ITIL Foundation Certificate
5 4 (2.76%) ISTQB Foundation Certification
5 4 (2.76%) CCNA
5 4 (2.76%) ISEB
6 3 (2.07%) HNC
6 3 (2.07%) HND
6 3 (2.07%) Avaya Certification
6 3 (2.07%) MCITP
7 2 (1.38%) MCSA
7 2 (1.38%) MCP
8 1 (0.69%) ITIL Certification
Quality Assurance & Compliance
1 18 (12.41%) SLA
System Software
1 84 (57.93%) Active Directory
2 18 (12.41%) VMware Infrastructure
3 4 (2.76%) Terminal Services
3 4 (2.76%) VMware ESX
4 2 (1.38%) Hyper-V
5 1 (0.69%) vSphere
5 1 (0.69%) Microsoft App-V
5 1 (0.69%) VMware Server
Systems Management
1 7 (4.83%) SCCM
2 3 (2.07%) WSUS
3 1 (0.69%) SCOM
3 1 (0.69%) HP Quality Center
3 1 (0.69%) McAfee ePO
3 1 (0.69%) OpenView
3 1 (0.69%) Control-M
3 1 (0.69%) NetBackup
3 1 (0.69%) Backup Exec
Vendors
1 80 (55.17%) Microsoft
2 40 (27.59%) VMware
3 23 (15.86%) Cisco
3 23 (15.86%) Citrix
4 12 (8.28%) Pegasus
4 12 (8.28%) Sage
5 6 (4.14%) Splunk
6 5 (3.45%) Dell
7 4 (2.76%) NetApp
7 4 (2.76%) WatchGuard
7 4 (2.76%) SonicWALL
7 4 (2.76%) Veeam
8 3 (2.07%) Avaya
8 3 (2.07%) Intel
8 3 (2.07%) HP
9 2 (1.38%) IBM
9 2 (1.38%) Oracle
9 2 (1.38%) Symantec
9 2 (1.38%) Lotus
10 1 (0.69%) Red Hat
Sheffield, South Yorkshire
CV Screen Ltd
Salary: £19k - 21k per year + Car
Posted: 5 days ago
Sheffield, South Yorkshire
Broady Limited
Salary: From £19,000 to £21,000 per annum + benefits
Posted: 5 days ago
Middlesbrough, Cleveland
TribePost.co.uk
Salary: £Competitive + Benefits
Posted: 5 days ago
Leeds
Hays IT - Uk Posting account
Salary: £25000 - £28000 per annum + Shift Allowance
Posted: 11 days ago
Knaresborough, North Yorkshire
TSYS Europe
Salary: Basic salary plus on call payments, and benefits package
Posted: 17 days ago
Kingston Upon Hull
Interquest - IQ ERP
Salary: £30000 per annum + car (or allowance)+bonus+pension
Posted: 19 days ago
Leeds
Cathcart Associates
Salary: £35000 - £48000 per annum + Benefits
Posted: 23 days ago