The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 4 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
4 Sep 2015
Same period 2014 Same period 2013
Technical Support
Rank 186 199 178
Rank change year-on-year
+13 -21
Permanent jobs requiring a Technical Support 63 62 40
As % of all permanent IT jobs located in Yorkshire 0.94% 0.87% 0.76%
As % of the Job Titles category 0.98% 0.90% 0.80%
Number of salaries quoted 51 59 39
Average salary £24,500 £24,000 £30,000
Average salary % change year-on-year
+2.08% -20.00%
90% offered a salary of more than £22,500 £18,420 £21,500
10% offered a salary of more than £37,000 £33,000 £32,500
UK excluding London average salary £28,000 £30,000 £30,500
% change year-on-year
-6.66% -1.63%
Technical Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Yorkshire
Permanent IT job ads with a match in the
Job Titles category
6403 6888 4979
As % of all permanent IT jobs located in Yorkshire 95.98% 96.31% 94.51%
Number of salaries quoted 5256 5434 3949
Average salary £40,000 £37,000 £36,000
Average salary % change year-on-year
+8.10% +2.77%
90% offered a salary of more than £25,000 £23,000 £23,000
10% offered a salary of more than £57,500 £52,500 £50,000
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

Technical Support
Jobs Demand Trend in Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Yorkshire region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Yorkshire

Technical Support
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Yorkshire region.

Technical Support Salary Trend in Yorkshire

Technical Support
Salary Histogram in Yorkshire

This chart provides a salary histogram for IT jobs citing Technical Support across the Yorkshire region over the 3 months to 4 September 2015.

Technical Support Salary Histogram in Yorkshire

Technical Support
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the Yorkshire region over the 3 months to 4 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire -7 33 £24,500 +8.88% 4
North Yorkshire +26 29 £23,750 -26.92% 3
South Yorkshire +1 1 £27,500 -
Technical Support
England

Technical Support
Top 30 Related IT Skills in Yorkshire

For the 6 months to 4 September 2015, IT jobs across the Yorkshire region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 84 (68.29%) Windows
2 71 (57.72%) Active Directory
3 60 (48.78%) VMware
4 58 (47.15%) SQL
5 55 (44.72%) Microsoft
6 48 (39.02%) ITIL
7 45 (36.59%) MS Office
8 35 (28.46%) VMware Infrastructure
9 29 (23.58%) Windows Server 2008
9 29 (23.58%) Windows 7
10 26 (21.14%) Citrix
11 25 (20.33%) TCP/IP
12 23 (18.70%) CCNA
12 23 (18.70%) Cisco Certification
13 22 (17.89%) MS Excel
13 22 (17.89%) Linux
13 22 (17.89%) XenApp
13 22 (17.89%) XenServer
14 21 (17.07%) IIS
15 20 (16.26%) Windows Server 2012
16 19 (15.45%) SQL Server
16 19 (15.45%) UNIX
17 18 (14.63%) Windows Server 2003
18 17 (13.82%) SAN
18 17 (13.82%) Java
18 17 (13.82%) NetScaler
19 16 (13.01%) Exchange Server 2013
19 16 (13.01%) GlassFish
19 16 (13.01%) Tomcat
20 15 (12.20%) MS Exchange

Technical Support
Top Related IT Skills in Yorkshire by Category

For the 6 months to 4 September 2015, IT jobs across the Yorkshire region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 21 (17.07%) IIS
2 16 (13.01%) Tomcat
2 16 (13.01%) GlassFish
2 16 (13.01%) Exchange Server 2013
3 15 (12.20%) MS Exchange
4 12 (9.76%) WebSphere
5 10 (8.13%) Exchange Server 2010
6 9 (7.32%) Apache
7 7 (5.69%) Exchange Server 2007
8 5 (4.07%) Exchange Server 2003
9 2 (1.63%) SharePoint
10 1 (0.81%) BizTalk Server
10 1 (0.81%) Lync
Applications
1 45 (36.59%) MS Office
2 22 (17.89%) MS Excel
3 2 (1.63%) MS PowerPoint
4 1 (0.81%) Photoshop
Cloud Services
1 3 (2.44%) Office 365
2 1 (0.81%) SaaS
Communications & Networking
1 25 (20.33%) TCP/IP
2 17 (13.82%) SAN
2 17 (13.82%) NetScaler
3 14 (11.38%) DNS
4 13 (10.57%) DHCP
5 11 (8.94%) LAN
6 9 (7.32%) WAN
7 8 (6.50%) VPN
8 5 (4.07%) LDAP
8 5 (4.07%) NAS
9 4 (3.25%) Firewall
10 3 (2.44%) Internet
11 2 (1.63%) iSCSI
11 2 (1.63%) Fibre Channel
11 2 (1.63%) SNMP
11 2 (1.63%) SMTP
12 1 (0.81%) VoIP
12 1 (0.81%) Intranet
Database & Business Intelligence
1 19 (15.45%) SQL Server
2 7 (5.69%) DB2
3 2 (1.63%) SQL Server 2008
3 2 (1.63%) MySQL
3 2 (1.63%) SQL Server 2012
4 1 (0.81%) MongoDB
4 1 (0.81%) Crystal Reports
4 1 (0.81%) BusinessObjects
4 1 (0.81%) Microsoft Analysis Services
4 1 (0.81%) SQL Server Reporting Services
4 1 (0.81%) SQL Server 2005
4 1 (0.81%) SQL Server Integration Services
4 1 (0.81%) SQL Server Analysis Services
Development Applications
1 1 (0.81%) Visual Studio
General
1 9 (7.32%) Finance
2 8 (6.50%) Legal
3 7 (5.69%) Dutch Language
4 5 (4.07%) Telecoms
5 2 (1.63%) French Language
6 1 (0.81%) Billing
Libraries, Frameworks & Software Standards
1 6 (4.88%) .NET
2 4 (3.25%) Middleware
3 2 (1.63%) Web Services
3 2 (1.63%) XML
4 1 (0.81%) WCF
4 1 (0.81%) J2EE
4 1 (0.81%) ASP.NET
4 1 (0.81%) CSS
4 1 (0.81%) SOAP
4 1 (0.81%) HTML
Miscellaneous
1 7 (5.69%) Client/Server
1 7 (5.69%) iSeries
2 4 (3.25%) AS400
3 3 (2.44%) Blackberry
3 3 (2.44%) Data Centre
4 2 (1.63%) NHS
5 1 (0.81%) Thin Client
5 1 (0.81%) Management Information System
5 1 (0.81%) Replication
5 1 (0.81%) Clustering
5 1 (0.81%) Informatics
5 1 (0.81%) Mathematics
5 1 (0.81%) Fat Client
5 1 (0.81%) iPad
Operating Systems
1 84 (68.29%) Windows
2 29 (23.58%) Windows Server 2008
2 29 (23.58%) Windows 7
3 22 (17.89%) Linux
4 20 (16.26%) Windows Server 2012
5 19 (15.45%) UNIX
6 18 (14.63%) Windows Server 2003
7 9 (7.32%) CentOS
8 6 (4.88%) Red Hat Enterprise Linux
8 6 (4.88%) Solaris
9 5 (4.07%) Ubuntu
9 5 (4.07%) HPUX
9 5 (4.07%) Windows 2000
10 4 (3.25%) AIX
10 4 (3.25%) Windows 8
11 3 (2.44%) Windows XP
12 2 (1.63%) Android
13 1 (0.81%) Windows Mobile
13 1 (0.81%) Apple iOS
13 1 (0.81%) Mac OS X
Processes & Methodologies
1 48 (39.02%) ITIL
2 11 (8.94%) Service Management
3 7 (5.69%) Network Management
4 6 (4.88%) Project Management
4 6 (4.88%) Incident Management
5 5 (4.07%) BCP
5 5 (4.07%) E-Commerce
6 2 (1.63%) Service Delivery
6 2 (1.63%) Workflow
6 2 (1.63%) Programme Management
6 2 (1.63%) Time Management
7 1 (0.81%) Product Management
7 1 (0.81%) Capacity Planning
7 1 (0.81%) BDD
7 1 (0.81%) Portfolio Management
7 1 (0.81%) Continuous Improvement
7 1 (0.81%) User Stories
7 1 (0.81%) Mobile Device Management
7 1 (0.81%) Performance Monitoring
7 1 (0.81%) Data Centre Operations
Programming Languages
1 58 (47.15%) SQL
2 17 (13.82%) Java
3 6 (4.88%) Python
3 6 (4.88%) PowerShell
4 5 (4.07%) PHP
5 2 (1.63%) C
5 2 (1.63%) Perl
5 2 (1.63%) Bash Shell
6 1 (0.81%) Fortran
6 1 (0.81%) T-SQL
6 1 (0.81%) VB
Qualifications
1 23 (18.70%) CCNA
1 23 (18.70%) Cisco Certification
2 11 (8.94%) Microsoft Certification
3 9 (7.32%) MOS
3 9 (7.32%) MCDST
4 3 (2.44%) HND
5 2 (1.63%) MCP
5 2 (1.63%) HNC
6 1 (0.81%) MCSE
6 1 (0.81%) RHCE
6 1 (0.81%) ITIL Certification
6 1 (0.81%) ITIL Foundation Certificate
6 1 (0.81%) RHCSA
6 1 (0.81%) LPIC
Quality Assurance & Compliance
1 6 (4.88%) SLA
System Software
1 71 (57.72%) Active Directory
2 35 (28.46%) VMware Infrastructure
3 22 (17.89%) XenApp
3 22 (17.89%) XenServer
4 14 (11.38%) Hyper-V
5 8 (6.50%) vSphere
6 5 (4.07%) VMware ESXi
6 5 (4.07%) vCloud
7 2 (1.63%) VMware Server
8 1 (0.81%) UAG
8 1 (0.81%) Terminal Services
8 1 (0.81%) ISA Server
Systems Management
1 10 (8.13%) SCCM
2 9 (7.32%) SCOM
3 5 (4.07%) OpenView
4 3 (2.44%) Backup Exec
5 2 (1.63%) Nagios
5 2 (1.63%) Hyperic
6 1 (0.81%) Norton AntiVirus
Vendors
1 60 (48.78%) VMware
2 55 (44.72%) Microsoft
3 26 (21.14%) Citrix
4 12 (9.76%) HP
4 12 (9.76%) Oracle
5 8 (6.50%) Cisco
5 8 (6.50%) Veeam
5 8 (6.50%) Red Hat
6 5 (4.07%) IBM
6 5 (4.07%) Isilon
6 5 (4.07%) Nimsoft
6 5 (4.07%) Splunk
6 5 (4.07%) EMC
6 5 (4.07%) NetApp
6 5 (4.07%) BT
6 5 (4.07%) Zerto
7 2 (1.63%) Sage
8 1 (0.81%) CheckPoint
8 1 (0.81%) Symantec
8 1 (0.81%) Infoblox
Harrogate, North Yorkshire
4it Recruitment Ltd
Salary: From £20,000 to £25,000 per annum plus additional benefits
Posted: 2 days ago
Leeds, West Yorkshire
Fruition IT Resources Limited
Salary: £20000 - £24000 per annum + benefits
Posted: 2 days ago
Leeds, West Yorkshire
Rullion IT Plus
Salary: £35000 - £50000 per annum + Benefits
Posted: 2 days ago
Harrogate, North Yorkshire
4it Recruitment Ltd
Salary: From £32,000 to £37,000 per annum
Posted: 3 days ago
Halifax, West Yorkshire
The Bridge Ltd
Salary: Up to £22,000 per annum Plus Benefits
Posted: 4 days ago
North Yorkshire
Nigel Frank International Limited - Newcastle
Salary: £45000 - £55000 per annum
Posted: 10 days ago