The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 28 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2014
Same period 2013 Same period 2012
Technical Support
Rank 184 176 160
Rank change year-on-year
-8 -16
Permanent jobs requiring a Technical Support 65 44 59
As % of all permanent IT jobs located in Yorkshire 0.90% 0.83% 1.03%
As % of the Job Titles category 0.94% 0.88% 1.06%
Number of salaries quoted 61 43 58
Average salary £24,645 £28,000 £30,000
Average salary % change year-on-year
-11.98% -6.66%
90% offered a salary of more than £19,300 £21,500 £19,000
10% offered a salary of more than £33,000 £32,500 £40,000
UK excluding London average salary £30,000 £31,000 £30,000
% change year-on-year
-3.22% +3.33%
Technical Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Yorkshire
Permanent IT job ads with a match in the
Job Titles category
6930 5000 5568
As % of all permanent IT jobs located in Yorkshire 96.29% 94.41% 96.73%
Number of salaries quoted 5459 3942 4569
Average salary £37,500 £36,000 £35,000
Average salary % change year-on-year
+4.16% +2.85%
90% offered a salary of more than £23,000 £23,000 £23,500
10% offered a salary of more than £50,000 £52,500 £52,500
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Technical Support
Jobs Demand Trend in Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Yorkshire region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Yorkshire

Technical Support
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Yorkshire region.

Technical Support Salary Trend in Yorkshire

Technical Support
Salary Histogram in Yorkshire

This chart provides a salary histogram for IT jobs citing Technical Support across the Yorkshire region over the 3 months to 28 August 2014.

Technical Support Salary Histogram in Yorkshire

Technical Support
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the Yorkshire region over the 3 months to 28 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire -4 51 £22,500 -25.00% 7
South Yorkshire -13 7 £27,500 +20.26%
North Yorkshire -20 6 £32,500 +20.37% 1
Technical Support
England

Technical Support
Top 30 Related IT Skills in Yorkshire

For the 6 months to 28 August 2014, IT jobs across the Yorkshire region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 101 (68.71%) Windows
2 86 (58.50%) Active Directory
3 84 (57.14%) Microsoft
4 64 (43.54%) MS Office
5 55 (37.41%) MS Excel
6 52 (35.37%) ITIL
7 47 (31.97%) MS Exchange
8 41 (27.89%) Windows Server 2008
9 38 (25.85%) VMware
10 36 (24.49%) TCP/IP
11 31 (21.09%) Citrix
12 26 (17.69%) Cisco
13 24 (16.33%) DHCP
14 23 (15.65%) DNS
14 23 (15.65%) Linux
15 22 (14.97%) SQL Server
15 22 (14.97%) Windows 7
16 21 (14.29%) Windows Server 2003
17 20 (13.61%) SharePoint
18 19 (12.93%) Internet
18 19 (12.93%) VMware Infrastructure
19 18 (12.24%) VPN
20 17 (11.56%) SLA
20 17 (11.56%) Microsoft Certification
21 16 (10.88%) LAN
22 15 (10.20%) Windows XP
22 15 (10.20%) SQL
23 14 (9.52%) Root Cause Analysis
24 13 (8.84%) Disaster Recovery
24 13 (8.84%) UNIX

Technical Support
Top Related IT Skills in Yorkshire by Category

For the 6 months to 28 August 2014, IT jobs across the Yorkshire region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 47 (31.97%) MS Exchange
2 20 (13.61%) SharePoint
3 12 (8.16%) SharePoint 2010
4 10 (6.80%) Exchange Server 2010
5 4 (2.72%) IIS
5 4 (2.72%) Exchange Server 2007
6 3 (2.04%) Exchange Server 2013
6 3 (2.04%) IBM Notes
7 2 (1.36%) Lotus Domino
7 2 (1.36%) Blackberry Enterprise Server
7 2 (1.36%) SharePoint Server
8 1 (0.68%) WebSphere
8 1 (0.68%) Exchange Server 2003
8 1 (0.68%) WebSphere Application Server
8 1 (0.68%) WebLogic
8 1 (0.68%) Apache
8 1 (0.68%) Tomcat
Applications
1 64 (43.54%) MS Office
2 55 (37.41%) MS Excel
3 5 (3.40%) MS Visio
Cloud Services
1 9 (6.12%) Office 365
2 1 (0.68%) IBM SmartCloud
Communications & Networking
1 36 (24.49%) TCP/IP
2 24 (16.33%) DHCP
3 23 (15.65%) DNS
4 19 (12.93%) Internet
5 18 (12.24%) VPN
6 16 (10.88%) LAN
7 12 (8.16%) Cisco IOS
8 9 (6.12%) Firewall
9 8 (5.44%) IMAP4
9 8 (5.44%) Network Security
10 5 (3.40%) MPLS
10 5 (3.40%) SAN
10 5 (3.40%) WAN
11 4 (2.72%) ADSL
12 3 (2.04%) DEFINITY
13 2 (1.36%) ATM
14 1 (0.68%) NAS
14 1 (0.68%) Structured Cabling
14 1 (0.68%) Intranet
14 1 (0.68%) LDAP
Database & Business Intelligence
1 22 (14.97%) SQL Server
2 6 (4.08%) SQL Server 2008
3 5 (3.40%) MySQL
4 1 (0.68%) SQL Server 2005
4 1 (0.68%) SQL Server 2012
Development Applications
1 1 (0.68%) Maven
1 1 (0.68%) Jenkins
General
1 10 (6.80%) Legal
2 6 (4.08%) Finance
3 4 (2.72%) Telecoms
4 1 (0.68%) Banking
4 1 (0.68%) Retail
Libraries, Frameworks & Software Standards
1 11 (7.48%) XML
2 10 (6.80%) SOAP
2 10 (6.80%) Web Services
2 10 (6.80%) WSDL
3 2 (1.36%) .NET
4 1 (0.68%) WebSphere MQ
4 1 (0.68%) HTML
4 1 (0.68%) CSS
Miscellaneous
1 4 (2.72%) Management Information System
1 4 (2.72%) NHS
2 3 (2.04%) Blackberry
3 2 (1.36%) PDA
3 2 (1.36%) FMCG
4 1 (0.68%) PKI
4 1 (0.68%) iPhone
4 1 (0.68%) Fat Client
4 1 (0.68%) Thin Client
4 1 (0.68%) Clustering
Operating Systems
1 101 (68.71%) Windows
2 41 (27.89%) Windows Server 2008
3 23 (15.65%) Linux
4 22 (14.97%) Windows 7
5 21 (14.29%) Windows Server 2003
6 15 (10.20%) Windows XP
7 13 (8.84%) UNIX
8 8 (5.44%) Fedora
9 7 (4.76%) CentOS
10 6 (4.08%) Ubuntu
11 5 (3.40%) Windows 8
11 5 (3.40%) Windows Server 2012
12 3 (2.04%) Android
12 3 (2.04%) Apple iOS
13 2 (1.36%) Windows 2000
13 2 (1.36%) Windows Vista
14 1 (0.68%) Windows Mobile
14 1 (0.68%) AIX
Processes & Methodologies
1 52 (35.37%) ITIL
2 14 (9.52%) Root Cause Analysis
3 13 (8.84%) Disaster Recovery
4 6 (4.08%) Project Management
4 6 (4.08%) Incident Management
5 5 (3.40%) Network Management
5 5 (3.40%) Service Delivery
6 4 (2.72%) B2B
6 4 (2.72%) Business Continuity
6 4 (2.72%) Continuous Improvement
6 4 (2.72%) Software Testing
7 3 (2.04%) Data Protection
7 3 (2.04%) Enterprise Architecture
7 3 (2.04%) Vulnerability Management
7 3 (2.04%) Workflow
7 3 (2.04%) Change Management
7 3 (2.04%) Service Management
8 2 (1.36%) CRM
8 2 (1.36%) E-Procurement
9 1 (0.68%) Agile Software Development
Programming Languages
1 15 (10.20%) SQL
2 9 (6.12%) PowerShell
3 5 (3.40%) Bash Shell
3 5 (3.40%) PHP
3 5 (3.40%) Python
4 3 (2.04%) R
5 2 (1.36%) VB
5 2 (1.36%) C#
5 2 (1.36%) Java
5 2 (1.36%) Shell Script
6 1 (0.68%) JavaScript
6 1 (0.68%) Perl
6 1 (0.68%) C
6 1 (0.68%) T-SQL
Qualifications
1 17 (11.56%) Microsoft Certification
2 9 (6.12%) Cisco Certification
3 8 (5.44%) MCSE
4 4 (2.72%) ISEB
4 4 (2.72%) CCNA
4 4 (2.72%) ITIL Foundation Certificate
4 4 (2.72%) ISTQB Foundation Certification
4 4 (2.72%) Degree
5 3 (2.04%) Avaya Certification
5 3 (2.04%) HNC
5 3 (2.04%) HND
6 2 (1.36%) MCP
7 1 (0.68%) MCITP
7 1 (0.68%) ITIL Certification
Quality Assurance & Compliance
1 17 (11.56%) SLA
System Software
1 86 (58.50%) Active Directory
2 19 (12.93%) VMware Infrastructure
3 5 (3.40%) Terminal Services
4 2 (1.36%) VMware ESX
5 1 (0.68%) VMware Server
5 1 (0.68%) vSphere
5 1 (0.68%) Microsoft App-V
Systems Management
1 4 (2.72%) SCCM
2 2 (1.36%) Backup Exec
3 1 (0.68%) SCOM
3 1 (0.68%) WSUS
3 1 (0.68%) HP Quality Center
3 1 (0.68%) McAfee ePO
3 1 (0.68%) Control-M
3 1 (0.68%) NetBackup
3 1 (0.68%) OpenView
Vendors
1 84 (57.14%) Microsoft
2 38 (25.85%) VMware
3 31 (21.09%) Citrix
4 26 (17.69%) Cisco
5 12 (8.16%) Pegasus
5 12 (8.16%) Sage
6 5 (3.40%) Splunk
6 5 (3.40%) Dell
7 4 (2.72%) Avaya
7 4 (2.72%) Veeam
7 4 (2.72%) WatchGuard
7 4 (2.72%) SonicWALL
8 3 (2.04%) Lotus
8 3 (2.04%) NetApp
8 3 (2.04%) HP
8 3 (2.04%) Intel
9 2 (1.36%) IBM
9 2 (1.36%) McAfee
9 2 (1.36%) Symantec
10 1 (0.68%) Zoho
Leeds, West Yorkshire
Circle Recruitment
Salary: £15000 - £18000 per annum + bens
Posted: Yesterday
North Yorkshire
The Bridge Ltd
Salary: Neg on Experience + On Call + Good Bens
Posted: Yesterday
Wetherby, West Yorkshire
RecruitmentRevolution.com Limited
Salary: From £20,000 to £25,000 per annum + Overtime + Pension Scheme + Bonus
Posted: Yesterday
Bradford
Morrisons
Salary: Competitive
Posted: 6 days ago
Leeds, West Yorkshire
Cathcart Associates Ltd
Salary: £16000 - £25000 per annum
Posted: 6 days ago
Leeds, West Yorkshire
Cathcart Associates Ltd
Salary: £30000 - £50000 per annum
Posted: 6 days ago
East Riding of Yorkshire
Reed Technology - UK Posting Account
Salary: £23000 - £25000 per annum + benefits
Posted: 7 days ago
Wakefield
Blue Town Online
Salary: £39k - 52k per year + + Company Car
Posted: 15 days ago