The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 31 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Mar 2015
Same period 2014 Same period 2013
Technical Support
Rank 180 199 147
Rank change year-on-year
+19 -52
Permanent jobs requiring a Technical Support 84 59 83
As % of all permanent IT jobs located in Yorkshire 1.12% 0.79% 1.43%
As % of the Job Titles category 1.15% 0.83% 1.49%
Number of salaries quoted 72 48 75
Average salary £30,000 £28,000 £26,000
Average salary % change year-on-year
+7.14% +7.69%
90% offered a salary of more than £20,000 £17,500 £18,000
10% offered a salary of more than £37,500 £35,000 £31,000
UK excluding London average salary £30,000 £28,000 £30,500
% change year-on-year
+7.14% -8.19%
Technical Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Yorkshire
Permanent IT job ads with a match in the
Job Titles category
7325 7097 5565
As % of all permanent IT jobs located in Yorkshire 97.54% 95.61% 96.08%
Number of salaries quoted 5924 5592 4446
Average salary £38,000 £37,500 £35,000
Average salary % change year-on-year
+1.33% +7.14%
90% offered a salary of more than £25,000 £24,000 £23,000
10% offered a salary of more than £55,000 £50,000 £52,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support
Jobs Demand Trend in Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Yorkshire region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Yorkshire

Technical Support
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Yorkshire region.

Technical Support Salary Trend in Yorkshire

Technical Support
Salary Histogram in Yorkshire

This chart provides a salary histogram for IT jobs citing Technical Support across the Yorkshire region over the 3 months to 31 March 2015.

Technical Support Salary Histogram in Yorkshire

Technical Support
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the Yorkshire region over the 3 months to 31 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire +23 62 £30,000 +22.44% 6
North Yorkshire +14 14 £22,500 -30.23% 4
South Yorkshire -1 8 £35,000 +16.66%
East Yorkshire +2 1 £17,000 -57.50% 1
Technical Support
England

Technical Support
Top 30 Related IT Skills in Yorkshire

For the 6 months to 31 March 2015, IT jobs across the Yorkshire region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 83 (62.41%) Microsoft
2 76 (57.14%) Active Directory
3 63 (47.37%) Windows
4 62 (46.62%) VMware
5 52 (39.10%) VMware Infrastructure
6 48 (36.09%) MS Exchange
7 45 (33.83%) Microsoft Certification
8 42 (31.58%) ITIL
9 40 (30.08%) MS Office
9 40 (30.08%) SQL Server
10 37 (27.82%) SAN
11 36 (27.07%) Citrix
12 35 (26.32%) MS Excel
13 32 (24.06%) Cisco
14 31 (23.31%) SharePoint
14 31 (23.31%) Hyper-V
15 25 (18.80%) MCP
16 24 (18.05%) VoIP
16 24 (18.05%) SLA
16 24 (18.05%) XenApp
17 23 (17.29%) vSphere
17 23 (17.29%) MCSA
18 22 (16.54%) Dell
19 21 (15.79%) VPN
19 21 (15.79%) Windows 7
20 20 (15.04%) LAN
20 20 (15.04%) Linux
20 20 (15.04%) Wireless
21 19 (14.29%) Exchange Server 2013
22 18 (13.53%) MCSE

Technical Support
Top Related IT Skills in Yorkshire by Category

For the 6 months to 31 March 2015, IT jobs across the Yorkshire region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 48 (36.09%) MS Exchange
2 31 (23.31%) SharePoint
3 19 (14.29%) Exchange Server 2013
4 18 (13.53%) Exchange Server 2003
5 17 (12.78%) Exchange Server 2010
6 8 (6.02%) Exchange Server 2007
7 7 (5.26%) SharePoint 2010
8 4 (3.01%) IIS
9 2 (1.50%) BizTalk Server
10 1 (0.75%) Blackberry Enterprise Server
10 1 (0.75%) WebSphere
10 1 (0.75%) Tomcat
10 1 (0.75%) MQSeries
10 1 (0.75%) WebSphere Application Server
10 1 (0.75%) Lync
10 1 (0.75%) Moodle
Applications
1 40 (30.08%) MS Office
2 35 (26.32%) MS Excel
3 3 (2.26%) MS PowerPoint
4 2 (1.50%) Photoshop
Business Applications
1 2 (1.50%) Sentinel
1 2 (1.50%) Dynamics NAV
1 2 (1.50%) Dynamics CRM
1 2 (1.50%) Dynamics AX
Cloud Services
1 2 (1.50%) SaaS
Communications & Networking
1 37 (27.82%) SAN
2 24 (18.05%) VoIP
3 21 (15.79%) VPN
4 20 (15.04%) Wireless
4 20 (15.04%) LAN
5 17 (12.78%) WAN
6 10 (7.52%) TCP/IP
7 8 (6.02%) NAS
8 7 (5.26%) Cisco IOS
9 5 (3.76%) DNS
9 5 (3.76%) Internet
10 3 (2.26%) Firewall
10 3 (2.26%) iSCSI
10 3 (2.26%) DHCP
10 3 (2.26%) Fibre Channel
11 2 (1.50%) Structured Cabling
11 2 (1.50%) SNMP
11 2 (1.50%) SMTP
11 2 (1.50%) Wi-Fi
12 1 (0.75%) LDAP
Database & Business Intelligence
1 40 (30.08%) SQL Server
2 9 (6.77%) SQL Server 2008
3 8 (6.02%) SQL Server 2005
4 3 (2.26%) MySQL
5 2 (1.50%) MariaDB
5 2 (1.50%) IBM InfoSphere
5 2 (1.50%) Relational Database
6 1 (0.75%) SQL Server 2012
6 1 (0.75%) DB2
6 1 (0.75%) MS Access
6 1 (0.75%) SQL Server Reporting Services
Development Applications
1 2 (1.50%) Visual Studio
1 2 (1.50%) Team Foundation Server
1 2 (1.50%) SQL Server Management Studio (SSMS)
2 1 (0.75%) Subversion
2 1 (0.75%) Git (software)
General
1 8 (6.02%) Telecoms
2 5 (3.76%) Retail
3 4 (3.01%) Finance
3 4 (3.01%) Legal
4 3 (2.26%) Law
5 2 (1.50%) Marketing
6 1 (0.75%) Back Office
6 1 (0.75%) Manufacturing
6 1 (0.75%) Advertising
Libraries, Frameworks & Software Standards
1 9 (6.77%) HTML
2 6 (4.51%) .NET
3 4 (3.01%) ASP.NET
4 3 (2.26%) XML
4 3 (2.26%) CSS
5 2 (1.50%) Web Services
5 2 (1.50%) WAP
6 1 (0.75%) Application Packaging
6 1 (0.75%) WCF
6 1 (0.75%) jQuery
6 1 (0.75%) COM
6 1 (0.75%) J2EE
6 1 (0.75%) SOAP
Miscellaneous
1 9 (6.77%) Analytical Skills
2 8 (6.02%) Clustering
3 5 (3.76%) iPad
4 4 (3.01%) NHS
4 4 (3.01%) Computer Science
4 4 (3.01%) iPhone
5 2 (1.50%) iSeries
5 2 (1.50%) CCTV
6 1 (0.75%) Informatics
6 1 (0.75%) Mathematics
6 1 (0.75%) Blackberry
6 1 (0.75%) Replication
6 1 (0.75%) PKI
6 1 (0.75%) Smartphone
Operating Systems
1 63 (47.37%) Windows
2 21 (15.79%) Windows 7
3 20 (15.04%) Linux
4 15 (11.28%) Windows Server 2008
5 14 (10.53%) Windows Server 2003
6 12 (9.02%) Windows 8
7 11 (8.27%) UNIX
8 10 (7.52%) Windows XP
9 8 (6.02%) CentOS
10 6 (4.51%) Windows Server 2012
10 6 (4.51%) Ubuntu
11 4 (3.01%) Red Hat Enterprise Linux
12 3 (2.26%) Mac OS X
13 2 (1.50%) Android
14 1 (0.75%) Apple iOS
14 1 (0.75%) Solaris
14 1 (0.75%) Windows Mobile
14 1 (0.75%) Debian
Processes & Methodologies
1 42 (31.58%) ITIL
2 17 (12.78%) Service Management
3 8 (6.02%) Change Control
3 8 (6.02%) Root Cause Analysis
3 8 (6.02%) Line Management
4 7 (5.26%) Mentoring
5 6 (4.51%) Coaching
5 6 (4.51%) Project Management
5 6 (4.51%) Business Continuity
6 5 (3.76%) CRM
7 4 (3.01%) Workflow
7 4 (3.01%) Disaster Recovery
7 4 (3.01%) Network Management
7 4 (3.01%) Capacity Management
8 3 (2.26%) Software Deployment
9 2 (1.50%) Process Improvement
9 2 (1.50%) Performance Monitoring
9 2 (1.50%) MVC
9 2 (1.50%) E-Procurement
9 2 (1.50%) Data Validation
Programming Languages
1 13 (9.77%) SQL
2 4 (3.01%) T-SQL
2 4 (3.01%) C#
3 2 (1.50%) Python
3 2 (1.50%) VBScript
3 2 (1.50%) VB
3 2 (1.50%) VB6
4 1 (0.75%) PowerShell
4 1 (0.75%) VBA
4 1 (0.75%) Shell Script
4 1 (0.75%) JavaScript
Qualifications
1 45 (33.83%) Microsoft Certification
2 25 (18.80%) MCP
3 23 (17.29%) MCSA
4 18 (13.53%) MCSE
5 17 (12.78%) MCITP
6 16 (12.03%) VMware Certified Professional (VCP)
6 16 (12.03%) CCA
6 16 (12.03%) Citrix Certification
7 12 (9.02%) MCDST
7 12 (9.02%) MOS
8 5 (3.76%) Degree
8 5 (3.76%) HND
9 4 (3.01%) ITIL Certification
9 4 (3.01%) A+ Certification
10 3 (2.26%) HNC
11 2 (1.50%) ITIL Foundation Certificate
12 1 (0.75%) MCTS
12 1 (0.75%) Check Point Certification
12 1 (0.75%) Cisco Certification
Quality Assurance & Compliance
1 24 (18.05%) SLA
2 2 (1.50%) ISO/IEC 27001
2 2 (1.50%) ISO 9001
3 1 (0.75%) QA
System Software
1 76 (57.14%) Active Directory
2 52 (39.10%) VMware Infrastructure
3 31 (23.31%) Hyper-V
4 24 (18.05%) XenApp
5 23 (17.29%) vSphere
6 16 (12.03%) XenServer
6 16 (12.03%) XenDesktop
7 4 (3.01%) VMware Server
8 3 (2.26%) Terminal Services
9 2 (1.50%) ISA Server
9 2 (1.50%) VMware ESXi
10 1 (0.75%) UAG
10 1 (0.75%) VMware ESX
10 1 (0.75%) VMware Workstation
Systems Management
1 18 (13.53%) Backup Exec
2 8 (6.02%) SCCM
2 8 (6.02%) Norton AntiVirus
2 8 (6.02%) Opsview
3 6 (4.51%) WSUS
4 5 (3.76%) SCOM
5 3 (2.26%) McAfee ePO
Vendors
1 83 (62.41%) Microsoft
2 62 (46.62%) VMware
3 36 (27.07%) Citrix
4 32 (24.06%) Cisco
5 22 (16.54%) Dell
6 16 (12.03%) Veeam
6 16 (12.03%) Riverbed
7 11 (8.27%) Symantec
8 9 (6.77%) NetApp
8 9 (6.77%) CheckPoint
9 8 (6.02%) Kaspersky
10 7 (5.26%) Pegasus
10 7 (5.26%) Red Hat
10 7 (5.26%) Sage
11 6 (4.51%) WatchGuard
12 5 (3.76%) Splunk
13 4 (3.01%) HP
13 4 (3.01%) Apple
14 3 (2.26%) McAfee
14 3 (2.26%) Cyber-Ark
Beverley, North Humberside
Ashdown IT
Salary: £25000 - £35000 per annum
Posted: 6 hours ago
Harrogate, North Yorkshire
4it Recruitment Ltd
Salary: From £30,000 to £40,000 per annum
Posted: 10 hours ago
Leeds, West Yorkshire
4it Recruitment Ltd
Salary: From £35,000 to £40,000 per annum plus additional benefits
Posted: 4 days ago
Halifax, West Yorkshire
The Bridge Ltd
Salary: Up to £25,000 per annum Plus Benefits
Posted: 4 days ago
York
Searchability
Salary: £30000 - £45000 per annum
Posted: 6 days ago
Leeds, West Yorkshire
The Bridge Ltd
Salary: Up to £24,000 per annum Plus Benefits
Posted: 6 days ago
Harrogate, North Yorkshire
4it Recruitment Ltd
Salary: From £30,000 to £40,000 per annum
Posted: 6 days ago
Leeds
Hays IT - Uk Posting account
Salary: £28000.00 - £35000.00 per annum + Excellent Benefits
Posted: 7 days ago
Leeds
Quantica Technology - London
Salary: £33000 - £40000 per annum + Bonus + Good Benefits
Posted: 22 days ago
North Yorkshire
Quantica Technology - London
Salary: £27000 - £28000 per annum + benefits
Posted: 22 days ago
Yorkshire
Vodafone
Salary: Competitive
Posted: 26 days ago