The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 29 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Jul 2015
Same period 2014 Same period 2013
Technical Support
Rank 192 179 188
Rank change year-on-year
-13 +9
Permanent jobs requiring a Technical Support 62 77 30
As % of all permanent IT jobs located in Yorkshire 0.90% 1.09% 0.57%
As % of the Job Titles category 0.93% 1.13% 0.60%
Number of salaries quoted 52 67 30
Average salary £25,000 £25,000 £28,000
Average salary % change year-on-year
- -10.71%
90% offered a salary of more than £21,150 £20,484 £22,733
10% offered a salary of more than £37,453 £32,000 £34,900
UK excluding London average salary £27,500 £30,000 £31,000
% change year-on-year
-8.33% -3.22%
Technical Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Yorkshire
Permanent IT job ads with a match in the
Job Titles category
6667 6811 5003
As % of all permanent IT jobs located in Yorkshire 96.72% 96.43% 94.65%
Number of salaries quoted 5465 5424 3916
Average salary £40,000 £37,500 £35,000
Average salary % change year-on-year
+6.66% +7.14%
90% offered a salary of more than £25,000 £24,000 £22,500
10% offered a salary of more than £56,500 £50,000 £50,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support
Jobs Demand Trend in Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Yorkshire region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Yorkshire

Technical Support
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Yorkshire region.

Technical Support Salary Trend in Yorkshire

Technical Support
Salary Histogram in Yorkshire

This chart provides a salary histogram for IT jobs citing Technical Support across the Yorkshire region over the 3 months to 29 July 2015.

Technical Support Salary Histogram in Yorkshire

Technical Support
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the Yorkshire region over the 3 months to 29 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
North Yorkshire +21 32 £25,000 -21.87% 1
West Yorkshire -28 27 £25,000 +1.74% 2
South Yorkshire -7 2 £23,000 -4.16%
East Yorkshire +6 1 £32,500 +30.00%
Technical Support
England

Technical Support
Top 30 Related IT Skills in Yorkshire

For the 6 months to 29 July 2015, IT jobs across the Yorkshire region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 85 (61.59%) Windows
2 74 (53.62%) Active Directory
2 74 (53.62%) VMware
3 65 (47.10%) Microsoft
4 51 (36.96%) VMware Infrastructure
5 47 (34.06%) SQL
6 45 (32.61%) MS Office
6 45 (32.61%) ITIL
7 33 (23.91%) Citrix
8 31 (22.46%) MS Exchange
9 30 (21.74%) Linux
10 27 (19.57%) SAN
11 26 (18.84%) SQL Server
12 24 (17.39%) Microsoft Certification
12 24 (17.39%) Windows Server 2008
12 24 (17.39%) Windows 7
12 24 (17.39%) XenApp
13 23 (16.67%) Hyper-V
14 22 (15.94%) UNIX
14 22 (15.94%) MS Excel
14 22 (15.94%) TCP/IP
15 20 (14.49%) LAN
15 20 (14.49%) IIS
15 20 (14.49%) XenServer
16 19 (13.77%) VPN
17 18 (13.04%) Cisco Certification
17 18 (13.04%) Windows Server 2003
17 18 (13.04%) CCNA
18 17 (12.32%) SLA
18 17 (12.32%) Cisco

Technical Support
Top Related IT Skills in Yorkshire by Category

For the 6 months to 29 July 2015, IT jobs across the Yorkshire region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 31 (22.46%) MS Exchange
2 20 (14.49%) IIS
3 17 (12.32%) Exchange Server 2013
4 16 (11.59%) Exchange Server 2010
4 16 (11.59%) GlassFish
4 16 (11.59%) Tomcat
5 12 (8.70%) SharePoint
5 12 (8.70%) WebSphere
6 11 (7.97%) Exchange Server 2007
7 9 (6.52%) Apache
8 8 (5.80%) Exchange Server 2003
9 4 (2.90%) SharePoint 2010
10 1 (0.72%) Lync
10 1 (0.72%) Moodle
10 1 (0.72%) BizTalk Server
10 1 (0.72%) Blackberry Enterprise Server
Applications
1 45 (32.61%) MS Office
2 22 (15.94%) MS Excel
3 3 (2.17%) MS PowerPoint
4 1 (0.72%) Photoshop
Business Applications
1 2 (1.45%) Dynamics CRM
1 2 (1.45%) Dynamics AX
Cloud Services
1 3 (2.17%) Office 365
Communications & Networking
1 27 (19.57%) SAN
2 22 (15.94%) TCP/IP
3 20 (14.49%) LAN
4 19 (13.77%) VPN
5 17 (12.32%) WAN
6 12 (8.70%) NetScaler
7 9 (6.52%) NAS
8 8 (5.80%) VoIP
9 6 (4.35%) LDAP
9 6 (4.35%) DNS
10 5 (3.62%) Wireless
10 5 (3.62%) DHCP
11 4 (2.90%) Cisco IOS
11 4 (2.90%) Firewall
12 3 (2.17%) Internet
12 3 (2.17%) iSCSI
12 3 (2.17%) Fibre Channel
13 2 (1.45%) SNMP
13 2 (1.45%) SMTP
14 1 (0.72%) Broadband
Database & Business Intelligence
1 26 (18.84%) SQL Server
2 7 (5.07%) DB2
3 6 (4.35%) SQL Server 2008
4 5 (3.62%) SQL Server 2005
5 2 (1.45%) SQL Server 2012
5 2 (1.45%) MySQL
6 1 (0.72%) MariaDB
6 1 (0.72%) SQL Server Integration Services
6 1 (0.72%) SQL Server Analysis Services
6 1 (0.72%) Crystal Reports
6 1 (0.72%) BusinessObjects
6 1 (0.72%) Microsoft Analysis Services
6 1 (0.72%) SQL Server Reporting Services
Development Applications
1 1 (0.72%) Visual Studio
General
1 10 (7.25%) Finance
2 9 (6.52%) Legal
3 7 (5.07%) Dutch Language
4 5 (3.62%) Telecoms
5 1 (0.72%) Back Office
5 1 (0.72%) Law
5 1 (0.72%) Manufacturing
5 1 (0.72%) Billing
Libraries, Frameworks & Software Standards
1 5 (3.62%) HTML
2 4 (2.90%) Middleware
3 2 (1.45%) Web Services
3 2 (1.45%) XML
4 1 (0.72%) Application Packaging
4 1 (0.72%) WCF
4 1 (0.72%) .NET
4 1 (0.72%) J2EE
4 1 (0.72%) ASP.NET
4 1 (0.72%) CSS
4 1 (0.72%) SOAP
Miscellaneous
1 7 (5.07%) Client/Server
1 7 (5.07%) iSeries
1 7 (5.07%) Data Centre
2 5 (3.62%) iPad
2 5 (3.62%) Analytical Skills
2 5 (3.62%) NHS
2 5 (3.62%) Clustering
3 4 (2.90%) AS400
3 4 (2.90%) iPhone
4 3 (2.17%) EqualLogic
5 2 (1.45%) Blackberry
6 1 (0.72%) Replication
6 1 (0.72%) Thin Client
6 1 (0.72%) PKI
6 1 (0.72%) Informatics
6 1 (0.72%) Mathematics
6 1 (0.72%) Fat Client
Operating Systems
1 85 (61.59%) Windows
2 30 (21.74%) Linux
3 24 (17.39%) Windows Server 2008
3 24 (17.39%) Windows 7
4 22 (15.94%) UNIX
5 18 (13.04%) Windows Server 2003
6 17 (12.32%) Windows Server 2012
7 12 (8.70%) CentOS
8 11 (7.97%) Windows 8
9 8 (5.80%) Red Hat Enterprise Linux
9 8 (5.80%) Ubuntu
9 8 (5.80%) Windows XP
10 6 (4.35%) Solaris
11 5 (3.62%) Windows 2000
11 5 (3.62%) HPUX
12 4 (2.90%) AIX
13 2 (1.45%) Android
14 1 (0.72%) Windows Mobile
14 1 (0.72%) Apple iOS
14 1 (0.72%) Mac OS X
Processes & Methodologies
1 45 (32.61%) ITIL
2 15 (10.87%) Service Management
3 8 (5.80%) Network Management
4 7 (5.07%) Project Management
5 6 (4.35%) Incident Management
6 5 (3.62%) E-Commerce
6 5 (3.62%) BCP
6 5 (3.62%) Workflow
7 4 (2.90%) CRM
7 4 (2.90%) Mentoring
7 4 (2.90%) Change Control
7 4 (2.90%) Root Cause Analysis
8 3 (2.17%) Service Delivery
8 3 (2.17%) Disaster Recovery
9 2 (1.45%) Line Management
10 1 (0.72%) Data Centre Operations
10 1 (0.72%) User Stories
10 1 (0.72%) Mobile Device Management
10 1 (0.72%) Continuous Improvement
10 1 (0.72%) Performance Testing
Programming Languages
1 47 (34.06%) SQL
2 17 (12.32%) Java
3 6 (4.35%) Python
4 5 (3.62%) PHP
4 5 (3.62%) PowerShell
5 2 (1.45%) C
5 2 (1.45%) T-SQL
6 1 (0.72%) Fortran
6 1 (0.72%) Perl
6 1 (0.72%) Bash Shell
Qualifications
1 24 (17.39%) Microsoft Certification
2 18 (13.04%) CCNA
2 18 (13.04%) Cisco Certification
3 10 (7.25%) MCP
3 10 (7.25%) MOS
3 10 (7.25%) MCDST
4 7 (5.07%) MCSA
5 5 (3.62%) HND
6 4 (2.90%) MCSE
7 3 (2.17%) HNC
7 3 (2.17%) CCA
7 3 (2.17%) Citrix Certification
7 3 (2.17%) MCITP
7 3 (2.17%) VMware Certified Professional (VCP)
8 2 (1.45%) ITIL Foundation Certificate
9 1 (0.72%) RHCSA
9 1 (0.72%) MCTS
9 1 (0.72%) LPIC
9 1 (0.72%) RHCE
9 1 (0.72%) ITIL Certification
Quality Assurance & Compliance
1 17 (12.32%) SLA
System Software
1 74 (53.62%) Active Directory
2 51 (36.96%) VMware Infrastructure
3 24 (17.39%) XenApp
4 23 (16.67%) Hyper-V
5 20 (14.49%) XenServer
6 12 (8.70%) vSphere
7 5 (3.62%) VMware ESXi
7 5 (3.62%) vCloud
7 5 (3.62%) VMware Server
8 3 (2.17%) XenDesktop
9 2 (1.45%) ISA Server
10 1 (0.72%) VMware ESX
10 1 (0.72%) Terminal Services
10 1 (0.72%) UAG
Systems Management
1 11 (7.97%) SCCM
2 10 (7.25%) SCOM
3 6 (4.35%) Backup Exec
4 5 (3.62%) OpenView
4 5 (3.62%) Norton AntiVirus
5 4 (2.90%) Opsview
5 4 (2.90%) WSUS
6 2 (1.45%) Nagios
6 2 (1.45%) Hyperic
Vendors
1 74 (53.62%) VMware
2 65 (47.10%) Microsoft
3 33 (23.91%) Citrix
4 17 (12.32%) Cisco
5 12 (8.70%) HP
5 12 (8.70%) Oracle
6 11 (7.97%) Red Hat
6 11 (7.97%) Veeam
7 10 (7.25%) NetApp
8 7 (5.07%) Splunk
9 5 (3.62%) Isilon
9 5 (3.62%) Nimsoft
9 5 (3.62%) Zerto
9 5 (3.62%) CheckPoint
9 5 (3.62%) Symantec
9 5 (3.62%) BT
9 5 (3.62%) Dell
9 5 (3.62%) EMC
9 5 (3.62%) IBM
10 4 (2.90%) Sage
Leeds, West Yorkshire
Fruition IT Resources Limited
Salary: £22000 - £25000 per annum + Benefits
Posted: 5 days ago
Harrogate, North Yorkshire
4it Recruitment Ltd
Salary: From £20,000 to £25,000 per annum plus additional benefits
Posted: 6 days ago
Leeds
Searchability
Salary: £25000 - £32000 per annum
Posted: 6 days ago