The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Technical Support
Rank 210 185 149
Rank change year-on-year
-25 -36
Permanent jobs requiring a Technical Support 50 58 83
As % of all permanent IT jobs located in Yorkshire 0.71% 0.94% 1.35%
As % of the Job Titles category 0.73% 0.98% 1.40%
Number of salaries quoted 44 41 67
Average salary £25,000 £32,000 £30,000
Average salary % change year-on-year
-21.87% +6.66%
90% offered a salary of more than £21,650 £25,000 £19,000
10% offered a salary of more than £35,000 £35,000 £35,000
UK excluding London average salary £30,500 £31,500 £30,000
% change year-on-year
-3.17% +5.00%
Technical Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Yorkshire
Permanent IT job ads with a match in the
Job Titles category
6827 5947 5940
As % of all permanent IT jobs located in Yorkshire 96.69% 95.90% 96.74%
Number of salaries quoted 5654 4674 4982
Average salary £37,500 £37,500 £35,000
Average salary % change year-on-year
- +7.14%
90% offered a salary of more than £24,000 £23,500 £24,000
10% offered a salary of more than £52,500 £50,000 £52,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support
Jobs Demand Trend in Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Yorkshire region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Yorkshire

Technical Support
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Yorkshire region.

Technical Support Salary Trend in Yorkshire

Technical Support
Salary Histogram in Yorkshire

This chart provides a salary histogram for IT jobs citing Technical Support across the Yorkshire region over the 3 months to 24 December 2014.

Technical Support Salary Histogram in Yorkshire

Technical Support
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the Yorkshire region over the 3 months to 24 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire 0 46 £25,000 -28.57% 10
South Yorkshire -18 3 £26,500 -11.66% 2
North Yorkshire 0 1 £22,000 -31.25% 3
Technical Support
England

Technical Support
Top 30 Related IT Skills in Yorkshire

For the 6 months to 24 December 2014, IT jobs across the Yorkshire region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 61 (61.62%) Microsoft
2 52 (52.53%) Windows
3 46 (46.46%) Active Directory
4 38 (38.38%) ITIL
5 34 (34.34%) VMware
6 31 (31.31%) MS Excel
6 31 (31.31%) Microsoft Certification
7 30 (30.30%) SQL Server
8 29 (29.29%) MS Office
9 23 (23.23%) MS Exchange
9 23 (23.23%) VMware Infrastructure
10 21 (21.21%) SharePoint
11 19 (19.19%) Cisco
12 18 (18.18%) Citrix
13 15 (15.15%) MCSE
14 14 (14.14%) Dell
15 13 (13.13%) SQL
15 13 (13.13%) MCP
16 12 (12.12%) MCSA
16 12 (12.12%) SAN
16 12 (12.12%) MCITP
16 12 (12.12%) Hyper-V
16 12 (12.12%) Windows 7
17 11 (11.11%) Wireless
17 11 (11.11%) Backup Exec
17 11 (11.11%) Exchange Server 2003
17 11 (11.11%) vSphere
18 10 (10.10%) Windows XP
18 10 (10.10%) VoIP
18 10 (10.10%) DNS

Technical Support
Top Related IT Skills in Yorkshire by Category

For the 6 months to 24 December 2014, IT jobs across the Yorkshire region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 23 (23.23%) MS Exchange
2 21 (21.21%) SharePoint
3 11 (11.11%) Exchange Server 2003
4 10 (10.10%) Exchange Server 2013
5 6 (6.06%) SharePoint 2010
5 6 (6.06%) IIS
6 1 (1.01%) IBM Notes
6 1 (1.01%) WebSphere Application Server
6 1 (1.01%) WebSphere
6 1 (1.01%) BizTalk Server
6 1 (1.01%) Exchange Server 2010
Applications
1 31 (31.31%) MS Excel
2 29 (29.29%) MS Office
3 2 (2.02%) Photoshop
4 1 (1.01%) MS PowerPoint
Business Applications
1 1 (1.01%) Sentinel
1 1 (1.01%) Dynamics NAV
1 1 (1.01%) Oracle Retail
Cloud Services
1 2 (2.02%) SaaS
2 1 (1.01%) Office 365
2 1 (1.01%) IBM SmartCloud
Communications & Networking
1 12 (12.12%) SAN
2 11 (11.11%) Wireless
3 10 (10.10%) DNS
3 10 (10.10%) VoIP
4 9 (9.09%) LAN
4 9 (9.09%) VPN
5 8 (8.08%) TCP/IP
6 7 (7.07%) WAN
6 7 (7.07%) DHCP
7 6 (6.06%) Internet
7 6 (6.06%) Cisco IOS
8 2 (2.02%) Structured Cabling
8 2 (2.02%) Firewall
8 2 (2.02%) Wi-Fi
9 1 (1.01%) Network Security
9 1 (1.01%) NAS
Database & Business Intelligence
1 30 (30.30%) SQL Server
2 4 (4.04%) IBM InfoSphere
2 4 (4.04%) Relational Database
3 1 (1.01%) MySQL
3 1 (1.01%) Oracle BI Publisher
3 1 (1.01%) SQL Server Reporting Services
3 1 (1.01%) SQL Server 2005
3 1 (1.01%) SQL Server 2008
3 1 (1.01%) SQL Server 2012
Development Applications
1 4 (4.04%) SQL Server Management Studio (SSMS)
2 2 (2.02%) Team Foundation Server
3 1 (1.01%) Visual Studio
3 1 (1.01%) Oracle Forms
3 1 (1.01%) ProC
3 1 (1.01%) Subversion
3 1 (1.01%) Git (software)
General
1 4 (4.04%) Marketing
2 3 (3.03%) Retail
2 3 (3.03%) Telecoms
3 2 (2.02%) Finance
3 2 (2.02%) Legal
Libraries, Frameworks & Software Standards
1 9 (9.09%) XML
2 8 (8.08%) .NET
3 7 (7.07%) SOAP
3 7 (7.07%) Web Services
4 5 (5.05%) WSDL
5 3 (3.03%) ASP.NET
5 3 (3.03%) HTML
5 3 (3.03%) CSS
6 2 (2.02%) WAP
7 1 (1.01%) COM
7 1 (1.01%) WebSphere MQ
7 1 (1.01%) jQuery
Miscellaneous
1 8 (8.08%) Analytical Skills
2 4 (4.04%) Computer Science
2 4 (4.04%) Blackberry
3 3 (3.03%) NHS
3 3 (3.03%) Clustering
3 3 (3.03%) iPhone
4 2 (2.02%) FMCG
5 1 (1.01%) Fat Client
5 1 (1.01%) PDA
5 1 (1.01%) CCTV
5 1 (1.01%) Mathematics
5 1 (1.01%) Thin Client
5 1 (1.01%) Management Information System
Operating Systems
1 52 (52.53%) Windows
2 12 (12.12%) Windows 7
3 10 (10.10%) Windows XP
3 10 (10.10%) Windows Server 2008
4 5 (5.05%) Windows 8
4 5 (5.05%) Windows Server 2003
5 4 (4.04%) Ubuntu
5 4 (4.04%) Linux
5 4 (4.04%) Windows Server 2012
5 4 (4.04%) CentOS
6 3 (3.03%) UNIX
6 3 (3.03%) Windows 2000
6 3 (3.03%) Windows Mobile
6 3 (3.03%) Windows Vista
7 2 (2.02%) Mac OS X
8 1 (1.01%) AIX
Processes & Methodologies
1 38 (38.38%) ITIL
2 10 (10.10%) Service Management
3 7 (7.07%) Root Cause Analysis
3 7 (7.07%) Mentoring
4 6 (6.06%) Business Continuity
5 5 (5.05%) B2B
5 5 (5.05%) E-Procurement
6 4 (4.04%) Validation
6 4 (4.04%) Data Validation
6 4 (4.04%) Process Improvement
6 4 (4.04%) Capacity Management
6 4 (4.04%) Software Deployment
6 4 (4.04%) Performance Monitoring
7 3 (3.03%) Line Management
7 3 (3.03%) Coaching
7 3 (3.03%) Capacity Planning
7 3 (3.03%) CRM
7 3 (3.03%) Change Management
7 3 (3.03%) Disaster Recovery
8 2 (2.02%) MVC
Programming Languages
1 13 (13.13%) SQL
2 5 (5.05%) VB
3 4 (4.04%) Python
4 3 (3.03%) T-SQL
4 3 (3.03%) C#
5 2 (2.02%) Java
5 2 (2.02%) JavaScript
5 2 (2.02%) VBScript
5 2 (2.02%) VB6
6 1 (1.01%) Bash Shell
6 1 (1.01%) C
6 1 (1.01%) Shell Script
6 1 (1.01%) Perl
6 1 (1.01%) PHP
6 1 (1.01%) PL/SQL
Qualifications
1 31 (31.31%) Microsoft Certification
2 15 (15.15%) MCSE
3 13 (13.13%) MCP
4 12 (12.12%) MCSA
4 12 (12.12%) MCITP
5 9 (9.09%) VMware Certified Professional (VCP)
5 9 (9.09%) CCA
5 9 (9.09%) Citrix Certification
6 5 (5.05%) MCDST
6 5 (5.05%) Degree
6 5 (5.05%) MOS
7 4 (4.04%) ITIL Certification
7 4 (4.04%) A+ Certification
8 2 (2.02%) Cisco Certification
9 1 (1.01%) CCNA
9 1 (1.01%) Check Point Certification
Quality Assurance & Compliance
1 10 (10.10%) SLA
2 2 (2.02%) ISO/IEC 27001
2 2 (2.02%) ISO 9001
System Software
1 46 (46.46%) Active Directory
2 23 (23.23%) VMware Infrastructure
3 12 (12.12%) Hyper-V
4 11 (11.11%) vSphere
5 9 (9.09%) XenApp
5 9 (9.09%) XenServer
5 9 (9.09%) XenDesktop
6 4 (4.04%) VMware ESX
7 1 (1.01%) VMware Workstation
7 1 (1.01%) Terminal Services
7 1 (1.01%) VMware ESXi
Systems Management
1 11 (11.11%) Backup Exec
2 8 (8.08%) SCCM
3 4 (4.04%) McAfee ePO
4 3 (3.03%) WSUS
5 1 (1.01%) Control-M
5 1 (1.01%) NetBackup
5 1 (1.01%) SCOM
Vendors
1 61 (61.62%) Microsoft
2 34 (34.34%) VMware
3 19 (19.19%) Cisco
4 18 (18.18%) Citrix
5 14 (14.14%) Dell
6 9 (9.09%) Veeam
6 9 (9.09%) Riverbed
7 6 (6.06%) IBM
7 6 (6.06%) Pegasus
7 6 (6.06%) Sage
7 6 (6.06%) Symantec
8 4 (4.04%) McAfee
8 4 (4.04%) NetApp
8 4 (4.04%) Splunk
8 4 (4.04%) Cyber-Ark
9 3 (3.03%) HP
10 2 (2.02%) Adobe
10 2 (2.02%) Apple
10 2 (2.02%) Google
11 1 (1.01%) Zoho
York
Searchability
Salary: £30000 - £40000 per annum
Posted: 8 hours ago
York
Searchability
Salary: £30000 - £40000 per annum
Posted: Yesterday
Tadcaster, North Yorkshire
Oscar Associates (UK) Ltd
Salary: £22000 - £24000 per annum + Beneifts
Posted: 2 days ago
Doncaster, South Yorkshire
Oscar Associates (UK) Ltd
Salary: £23000 - £25000 per annum + on call and benefits
Posted: 2 days ago
Leeds, West Yorkshire
The Bridge Ltd
Salary: Up to £24,000 per annum Plus Benefits
Posted: 2 days ago
Leeds, West Yorkshire
Lorien Resourcing
Posted: 2 days ago
Wakefield
Blue Town Online
Salary: £21.5k - 28.5k per year
Posted: 3 days ago
Leeds
Hays IT - Uk Posting account
Salary: £21478 - £27901 per annum + Bonus + Excellent Benefits
Posted: 7 days ago
Keighley
IntaPeople
Salary: £26000 - £29000 per annum
Posted: 9 days ago
Sheffield
Dixons Carphone
Posted: 14 days ago
Leeds, West Yorkshire
Amsys
Salary: Up to £27,000 per annum
Posted: 15 days ago
Wakefield
Hays IT - Uk Posting account
Salary: £18000.00 - £21000.00 per annum
Posted: 22 days ago
Leeds, West Yorkshire
Accenture
Salary: Up to £27,000 per annum dependent on experience, plus excellent benefi
Posted: 24 days ago