The statistics below represent IT jobs advertised across the Yorkshire region that had Technical Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 1 July 2016 with a comparison to same period over 2 years.

3 months to
1 Jul 2016
Same period 2015 Same period 2014
Technical Support
Rank 191 204 179
Rank change year-on-year
+13 -25
Permanent jobs requiring a Technical Support 56 54 91
As % of all permanent IT jobs located in Yorkshire 1.00% 0.79% 1.27%
As % of the Job Titles category 1.02% 0.81% 1.30%
Number of salaries quoted 55 44 81
Median salary £23,500 £25,000 £26,000
Median salary % change year-on-year
-6.00% -3.84%
90% offered a salary of more than £17,500 £20,825 £20,000
10% offered a salary of more than £30,000 £40,000 £32,800
UK excluding London median salary £28,000 £28,500 £30,000
% change year-on-year
-1.75% -5.00%
Technical Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Yorkshire
Permanent IT job ads with a match in the
Job Titles category
5473 6685 6984
As % of all permanent IT jobs located in Yorkshire 97.75% 98.22% 97.47%
Number of salaries quoted 4624 5492 5543
Median salary £40,000 £40,000 £37,500
Median salary % change year-on-year
- +6.66%
90% offered a salary of more than £25,000 £25,000 £24,000
10% offered a salary of more than £57,500 £52,500 £55,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Technical Support
Jobs Demand Trend in Yorkshire

The demand trend of job ads across the Yorkshire region that featured Technical Support in the job title.

Technical Support Jobs Demand Trend in Yorkshire

Technical Support
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Yorkshire region.

Technical Support Salary Trend in Yorkshire

Technical Support
Salary Histogram in Yorkshire

This chart provides a salary histogram for IT jobs citing Technical Support across the Yorkshire region over the 3 months to 1 July 2016.

Technical Support Salary Histogram in Yorkshire

Technical Support
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support within the Yorkshire region over the 3 months to 1 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire +36 38 £23,500 -6.00% 5
South Yorkshire +32 13 £18,500 -19.56% 2
North Yorkshire -2 5 £25,500 +2.00% 1
Technical Support
England

Technical Support Skill Set
Top 30 Related IT Skills in Yorkshire

For the 6 months to 1 July 2016, Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Yorkshire region featuring Technical Support in the job title.

1 59 (52.21%) Windows
2 48 (42.48%) Microsoft
3 44 (38.94%) VMware
4 39 (34.51%) Active Directory
5 32 (28.32%) Windows Server
6 31 (27.43%) MS Office
7 28 (24.78%) ITIL
8 27 (23.89%) TCP/IP
9 26 (23.01%) MS Exchange
10 23 (20.35%) VMware Infrastructure
10 23 (20.35%) Windows 7
10 23 (20.35%) MS Excel
11 21 (18.58%) DNS
11 21 (18.58%) Cisco
12 20 (17.70%) Microsoft Certification
13 19 (16.81%) Windows Server 2008
14 18 (15.93%) Citrix
14 18 (15.93%) SLA
14 18 (15.93%) Windows Server 2003
15 16 (14.16%) Windows Server 2012
16 15 (13.27%) Cisco Certification
16 15 (13.27%) CCNA
16 15 (13.27%) DHCP
17 14 (12.39%) SQL
17 14 (12.39%) Finance
17 14 (12.39%) Windows 8
18 13 (11.50%) Windows XP
19 12 (10.62%) Replication
19 12 (10.62%) Firewall
20 11 (9.73%) Telecoms

Technical Support Skill Set
Top Related IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 26 (23.01%) MS Exchange
2 10 (8.85%) Exchange Server 2003
2 10 (8.85%) SharePoint
3 7 (6.19%) IIS
4 3 (2.65%) Exchange Server 2013
5 2 (1.77%) JBoss
5 2 (1.77%) WebLogic
5 2 (1.77%) WebSphere
5 2 (1.77%) WebSphere Application Server
6 1 (0.88%) Exchange Server 2007
Applications
1 31 (27.43%) MS Office
2 23 (20.35%) MS Excel
3 1 (0.88%) Photoshop
Business Applications
1 1 (0.88%) Dynamics CRM
Cloud Services
1 2 (1.77%) SaaS
Communications & Networking
1 27 (23.89%) TCP/IP
2 21 (18.58%) DNS
3 15 (13.27%) DHCP
4 12 (10.62%) Firewall
5 10 (8.85%) SAN
6 8 (7.08%) VPN
7 7 (6.19%) Internet
7 7 (6.19%) VoIP
8 4 (3.54%) LAN
9 3 (2.65%) DSL
9 3 (2.65%) SMTP
9 3 (2.65%) WAN
10 2 (1.77%) ATM
10 2 (1.77%) Cisco IOS
11 1 (0.88%) HTTP
11 1 (0.88%) ISDN
11 1 (0.88%) PSTN
11 1 (0.88%) Wireless
11 1 (0.88%) xDSL
Database & Business Intelligence
1 7 (6.19%) SQL Server
2 2 (1.77%) Hadoop
2 2 (1.77%) Oracle Database
3 1 (0.88%) SQL Server Reporting Services
Development Applications
1 1 (0.88%) Visual Studio
General
1 14 (12.39%) Finance
2 11 (9.73%) Telecoms
3 8 (7.08%) Billing
4 5 (4.42%) Back Office
5 4 (3.54%) Military
6 1 (0.88%) Advertising
6 1 (0.88%) French Language
6 1 (0.88%) Games
6 1 (0.88%) German Language
Libraries, Frameworks & Software Standards
1 3 (2.65%) .NET
2 2 (1.77%) HTML
3 1 (0.88%) ASP.NET
3 1 (0.88%) HTML5
Miscellaneous
1 12 (10.62%) Replication
2 7 (6.19%) Management Information System
3 5 (4.42%) e-Learning
3 5 (4.42%) Mathematics
4 4 (3.54%) Fat Client
4 4 (3.54%) Thin Client
5 3 (2.65%) Analytical Skills
5 3 (2.65%) Driving Licence
5 3 (2.65%) iSeries
6 2 (1.77%) PKI
7 1 (0.88%) CCTV
7 1 (0.88%) Clustering
7 1 (0.88%) Digital Media
7 1 (0.88%) EPoS
7 1 (0.88%) FMCG
7 1 (0.88%) Mainframe
7 1 (0.88%) Smartphone
Operating Systems
1 59 (52.21%) Windows
2 32 (28.32%) Windows Server
3 23 (20.35%) Windows 7
4 19 (16.81%) Windows Server 2008
5 18 (15.93%) Windows Server 2003
6 16 (14.16%) Windows Server 2012
7 14 (12.39%) Windows 8
8 13 (11.50%) Windows XP
9 3 (2.65%) Linux
9 3 (2.65%) Unix
9 3 (2.65%) Windows 10
10 2 (1.77%) Mac OS X
10 2 (1.77%) Solaris
11 1 (0.88%) Android
11 1 (0.88%) Apple iOS
11 1 (0.88%) Mac OS
11 1 (0.88%) Windows Vista
Processes & Methodologies
1 28 (24.78%) ITIL
2 10 (8.85%) Service Delivery
3 8 (7.08%) Network Monitoring
4 7 (6.19%) Incident Management
5 6 (5.31%) Coaching
6 5 (4.42%) CRM
6 5 (4.42%) Logistics
7 4 (3.54%) Configuration Management
7 4 (3.54%) Data Entry
7 4 (3.54%) Document Management
7 4 (3.54%) Time Management
8 3 (2.65%) Project Management
8 3 (2.65%) Trend Analysis
9 2 (1.77%) Change Management
9 2 (1.77%) Mentoring
9 2 (1.77%) Root Cause Analysis
9 2 (1.77%) Software Deployment
10 1 (0.88%) Email Filtering
10 1 (0.88%) Mobile Device Management
10 1 (0.88%) Performance Monitoring
Programming Languages
1 14 (12.39%) SQL
2 5 (4.42%) PowerShell
3 4 (3.54%) C
4 1 (0.88%) C#
4 1 (0.88%) JavaScript
4 1 (0.88%) PHP
Qualifications
1 20 (17.70%) Microsoft Certification
2 15 (13.27%) CCNA
2 15 (13.27%) Cisco Certification
3 7 (6.19%) MCP
4 6 (5.31%) ITIL Certification
5 4 (3.54%) A+ Certification
5 4 (3.54%) MCDST
5 4 (3.54%) MCITP
5 4 (3.54%) MCSA
5 4 (3.54%) MCSE
6 3 (2.65%) CCNP
6 3 (2.65%) Degree
7 2 (1.77%) Citrix Certification
Quality Assurance & Compliance
1 18 (15.93%) SLA
2 2 (1.77%) ISO/IEC 27001
3 1 (0.88%) Data Quality
System Software
1 39 (34.51%) Active Directory
2 23 (20.35%) VMware Infrastructure
3 8 (7.08%) Hyper-V
3 8 (7.08%) Terminal Server
4 2 (1.77%) Terminal Services
4 2 (1.77%) vCloud
4 2 (1.77%) VMware ESX
4 2 (1.77%) vSphere
4 2 (1.77%) XenApp
5 1 (0.88%) VMware Server
5 1 (0.88%) VMware Workstation
Systems Management
1 7 (6.19%) SCCM
2 3 (2.65%) DameWare
3 1 (0.88%) Backup Exec
3 1 (0.88%) McAfee ePO
Vendors
1 48 (42.48%) Microsoft
2 44 (38.94%) VMware
3 21 (18.58%) Cisco
4 18 (15.93%) Citrix
5 9 (7.96%) Xerox
6 4 (3.54%) Equitrac
6 4 (3.54%) IBM
7 3 (2.65%) Apple
8 2 (1.77%) HP
8 2 (1.77%) Oracle
9 1 (0.88%) Avaya
9 1 (0.88%) Intel Security
9 1 (0.88%) Openreach
9 1 (0.88%) Remedy
9 1 (0.88%) Sage
9 1 (0.88%) Samsung
9 1 (0.88%) Veritas
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