The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 27 February 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Feb 2015
Same period 2014 Same period 2013
Technical Support
Rank 171 194 139
Rank change year-on-year
+23 -55
Permanent jobs requiring a Technical Support 79 58 89
As % of all permanent IT jobs located in Yorkshire 1.08% 0.84% 1.56%
As % of the Job Titles category 1.11% 0.89% 1.61%
Number of salaries quoted 69 43 76
Average salary £25,000 £30,000 £26,000
Average salary % change year-on-year
-16.66% +15.38%
90% offered a salary of more than £20,000 £17,500 £19,000
10% offered a salary of more than £35,100 £35,000 £35,000
UK excluding London average salary £31,500 £29,000 £30,250
% change year-on-year
+8.62% -4.13%
Technical Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Yorkshire
Permanent IT job ads with a match in the
Job Titles category
7148 6551 5517
As % of all permanent IT jobs located in Yorkshire 97.70% 95.14% 96.48%
Number of salaries quoted 5860 5073 4482
Average salary £37,500 £37,500 £35,000
Average salary % change year-on-year
- +7.14%
90% offered a salary of more than £25,000 £24,000 £24,000
10% offered a salary of more than £52,500 £50,000 £52,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support
Jobs Demand Trend in Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Yorkshire region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Yorkshire

Technical Support
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Yorkshire region.

Technical Support Salary Trend in Yorkshire

Technical Support
Salary Histogram in Yorkshire

This chart provides a salary histogram for IT jobs citing Technical Support across the Yorkshire region over the 3 months to 27 February 2015.

Technical Support Salary Histogram in Yorkshire

Technical Support
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the Yorkshire region over the 3 months to 27 February 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire +13 64 £24,595 -12.16% 6
South Yorkshire +3 10 £35,000 +16.66%
North Yorkshire +12 4 £22,500 -52.63% 5
East Yorkshire - 1 £17,000 -
Technical Support
England

Technical Support
Top 30 Related IT Skills in Yorkshire

For the 6 months to 27 February 2015, IT jobs across the Yorkshire region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 80 (64.52%) Microsoft
2 63 (50.81%) Active Directory
3 61 (49.19%) Windows
4 55 (44.35%) VMware
5 45 (36.29%) VMware Infrastructure
6 44 (35.48%) Microsoft Certification
7 43 (34.68%) MS Exchange
8 38 (30.65%) SQL Server
9 36 (29.03%) ITIL
9 36 (29.03%) MS Office
10 34 (27.42%) MS Excel
10 34 (27.42%) Citrix
11 32 (25.81%) SAN
12 30 (24.19%) SharePoint
13 29 (23.39%) Cisco
14 25 (20.16%) Hyper-V
15 24 (19.35%) XenApp
15 24 (19.35%) MCSA
16 23 (18.55%) VoIP
17 22 (17.74%) MCP
17 22 (17.74%) Dell
18 21 (16.94%) SLA
19 20 (16.13%) MCSE
19 20 (16.13%) Wireless
19 20 (16.13%) vSphere
20 19 (15.32%) MCITP
21 18 (14.52%) Exchange Server 2003
21 18 (14.52%) Windows 7
21 18 (14.52%) Exchange Server 2013
21 18 (14.52%) VPN

Technical Support
Top Related IT Skills in Yorkshire by Category

For the 6 months to 27 February 2015, IT jobs across the Yorkshire region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 43 (34.68%) MS Exchange
2 30 (24.19%) SharePoint
3 18 (14.52%) Exchange Server 2003
3 18 (14.52%) Exchange Server 2013
4 15 (12.10%) Exchange Server 2010
5 8 (6.45%) Exchange Server 2007
6 6 (4.84%) SharePoint 2010
7 3 (2.42%) IIS
8 1 (0.81%) Tomcat
8 1 (0.81%) MQSeries
8 1 (0.81%) WebSphere Application Server
8 1 (0.81%) WebSphere
8 1 (0.81%) BizTalk Server
8 1 (0.81%) Blackberry Enterprise Server
8 1 (0.81%) Moodle
Applications
1 36 (29.03%) MS Office
2 34 (27.42%) MS Excel
3 2 (1.61%) Photoshop
4 1 (0.81%) MS PowerPoint
Business Applications
1 2 (1.61%) Sentinel
1 2 (1.61%) Dynamics NAV
1 2 (1.61%) Dynamics CRM
1 2 (1.61%) Dynamics AX
2 1 (0.81%) Oracle Retail
Cloud Services
1 2 (1.61%) SaaS
Communications & Networking
1 32 (25.81%) SAN
2 23 (18.55%) VoIP
3 20 (16.13%) Wireless
4 18 (14.52%) VPN
5 15 (12.10%) LAN
6 14 (11.29%) WAN
7 8 (6.45%) NAS
8 7 (5.65%) TCP/IP
8 7 (5.65%) DNS
9 6 (4.84%) Cisco IOS
9 6 (4.84%) Internet
10 3 (2.42%) DHCP
11 2 (1.61%) SNMP
11 2 (1.61%) SMTP
11 2 (1.61%) Firewall
11 2 (1.61%) Wi-Fi
11 2 (1.61%) Structured Cabling
12 1 (0.81%) Fibre Channel
12 1 (0.81%) iSCSI
12 1 (0.81%) LDAP
Database & Business Intelligence
1 38 (30.65%) SQL Server
2 8 (6.45%) SQL Server 2005
2 8 (6.45%) SQL Server 2008
3 4 (3.23%) IBM InfoSphere
3 4 (3.23%) Relational Database
4 3 (2.42%) MySQL
5 2 (1.61%) MariaDB
6 1 (0.81%) Oracle BI Publisher
6 1 (0.81%) DB2
6 1 (0.81%) MS Access
6 1 (0.81%) SQL Server Reporting Services
Development Applications
1 4 (3.23%) SQL Server Management Studio (SSMS)
2 2 (1.61%) Team Foundation Server
3 1 (0.81%) Visual Studio
3 1 (0.81%) Oracle Forms
3 1 (0.81%) ProC
3 1 (0.81%) Subversion
3 1 (0.81%) Git (software)
General
1 8 (6.45%) Telecoms
2 6 (4.84%) Retail
3 5 (4.03%) Finance
4 4 (3.23%) Marketing
5 3 (2.42%) Law
6 2 (1.61%) Legal
7 1 (0.81%) Manufacturing
7 1 (0.81%) Advertising
7 1 (0.81%) Back Office
Libraries, Frameworks & Software Standards
1 8 (6.45%) HTML
2 7 (5.65%) .NET
3 3 (2.42%) ASP.NET
3 3 (2.42%) XML
3 3 (2.42%) CSS
4 2 (1.61%) SOAP
4 2 (1.61%) Web Services
4 2 (1.61%) WAP
5 1 (0.81%) Application Packaging
5 1 (0.81%) jQuery
5 1 (0.81%) COM
5 1 (0.81%) J2EE
Miscellaneous
1 10 (8.06%) Clustering
2 9 (7.26%) Analytical Skills
3 5 (4.03%) iPhone
4 4 (3.23%) Computer Science
4 4 (3.23%) Blackberry
5 3 (2.42%) NHS
5 3 (2.42%) iPad
6 2 (1.61%) CCTV
7 1 (0.81%) Mathematics
7 1 (0.81%) PKI
7 1 (0.81%) Smartphone
7 1 (0.81%) Thin Client
7 1 (0.81%) Replication
7 1 (0.81%) Fat Client
Operating Systems
1 61 (49.19%) Windows
2 18 (14.52%) Linux
2 18 (14.52%) Windows 7
3 16 (12.90%) Windows Server 2008
4 14 (11.29%) Windows Server 2003
5 11 (8.87%) Windows 8
5 11 (8.87%) UNIX
6 8 (6.45%) CentOS
6 8 (6.45%) Windows XP
7 6 (4.84%) Ubuntu
7 6 (4.84%) Windows Server 2012
8 2 (1.61%) Red Hat Enterprise Linux
8 2 (1.61%) Windows Mobile
8 2 (1.61%) Windows Vista
8 2 (1.61%) Mac OS X
8 2 (1.61%) Windows 2000
9 1 (0.81%) Debian
Processes & Methodologies
1 36 (29.03%) ITIL
2 16 (12.90%) Service Management
3 8 (6.45%) Change Control
3 8 (6.45%) Line Management
4 7 (5.65%) Root Cause Analysis
4 7 (5.65%) Business Continuity
5 6 (4.84%) Mentoring
5 6 (4.84%) Coaching
6 5 (4.03%) Capacity Management
6 5 (4.03%) Disaster Recovery
6 5 (4.03%) CRM
7 4 (3.23%) Software Deployment
7 4 (3.23%) Data Validation
7 4 (3.23%) Process Improvement
7 4 (3.23%) Workflow
7 4 (3.23%) Validation
7 4 (3.23%) Performance Monitoring
8 3 (2.42%) Project Management
8 3 (2.42%) E-Procurement
9 2 (1.61%) MVC
Programming Languages
1 16 (12.90%) SQL
2 5 (4.03%) T-SQL
3 4 (3.23%) C#
4 3 (2.42%) VB
4 3 (2.42%) Python
5 2 (1.61%) VB6
5 2 (1.61%) VBScript
6 1 (0.81%) VBA
6 1 (0.81%) Java
6 1 (0.81%) JavaScript
6 1 (0.81%) PL/SQL
6 1 (0.81%) Shell Script
Qualifications
1 44 (35.48%) Microsoft Certification
2 24 (19.35%) MCSA
3 22 (17.74%) MCP
4 20 (16.13%) MCSE
5 19 (15.32%) MCITP
6 16 (12.90%) VMware Certified Professional (VCP)
6 16 (12.90%) CCA
6 16 (12.90%) Citrix Certification
7 10 (8.06%) MCDST
7 10 (8.06%) MOS
8 6 (4.84%) Degree
9 4 (3.23%) ITIL Certification
9 4 (3.23%) A+ Certification
10 1 (0.81%) Check Point Certification
10 1 (0.81%) HNC
10 1 (0.81%) HND
10 1 (0.81%) Cisco Certification
10 1 (0.81%) MCTS
10 1 (0.81%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 21 (16.94%) SLA
2 2 (1.61%) ISO/IEC 27001
2 2 (1.61%) ISO 9001
3 1 (0.81%) QA
System Software
1 63 (50.81%) Active Directory
2 45 (36.29%) VMware Infrastructure
3 25 (20.16%) Hyper-V
4 24 (19.35%) XenApp
5 20 (16.13%) vSphere
6 16 (12.90%) XenServer
6 16 (12.90%) XenDesktop
7 3 (2.42%) VMware ESX
7 3 (2.42%) VMware Server
8 2 (1.61%) VMware ESXi
8 2 (1.61%) Terminal Services
9 1 (0.81%) ISA Server
9 1 (0.81%) VMware Workstation
Systems Management
1 17 (13.71%) Backup Exec
2 8 (6.45%) Norton AntiVirus
2 8 (6.45%) Opsview
3 7 (5.65%) WSUS
3 7 (5.65%) SCCM
4 4 (3.23%) McAfee ePO
5 1 (0.81%) SCOM
Vendors
1 80 (64.52%) Microsoft
2 55 (44.35%) VMware
3 34 (27.42%) Citrix
4 29 (23.39%) Cisco
5 22 (17.74%) Dell
6 16 (12.90%) Veeam
6 16 (12.90%) Riverbed
7 12 (9.68%) Symantec
8 10 (8.06%) NetApp
9 9 (7.26%) CheckPoint
10 8 (6.45%) Kaspersky
11 6 (4.84%) Sage
11 6 (4.84%) Pegasus
12 5 (4.03%) WatchGuard
12 5 (4.03%) Splunk
13 4 (3.23%) Cyber-Ark
13 4 (3.23%) IBM
13 4 (3.23%) McAfee
13 4 (3.23%) Apple
14 3 (2.42%) HP
York
Searchability
Salary: £30000 - £40000 per annum
Posted: Yesterday
York
Searchability
Salary: £30000 - £45000 per annum
Posted: Yesterday
Leeds, West Yorkshire
Solutions Recruitment
Salary: From £24,000 to £24,000 per annum
Posted: 3 days ago
Leeds
Computer Futures
Salary: £45000 - £55000 per annum + competitive
Posted: 4 days ago
Harrogate
Networx Recruitment
Salary: £15,000 - £35,000 per year
Posted: 8 days ago
Leeds
Hays IT - Uk Posting account
Salary: £25000.00 - £35000.00 per annum + Benefits
Posted: 11 days ago
York
Capita - ITIN
Salary: £35000.00 - £40000.00 per annum
Posted: 16 days ago
Leeds
Technical Prospects
Salary: Basic Salary £17,000 - £19,000 plus Excellent Benefits
Posted: 21 days ago
Bradford
Morrisons
Posted: 23 days ago