The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 6 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
6 Jul 2015
Same period 2014 Same period 2013
Technical Support
Rank 194 169 175
Rank change year-on-year
-25 +6
Permanent jobs requiring a Technical Support 55 86 35
As % of all permanent IT jobs located in Yorkshire 0.82% 1.22% 0.66%
As % of the Job Titles category 0.84% 1.27% 0.69%
Number of salaries quoted 45 76 32
Average salary £25,000 £26,000 £28,000
Average salary % change year-on-year
-3.84% -7.14%
90% offered a salary of more than £20,850 £19,700 £21,170
10% offered a salary of more than £40,000 £32,000 £33,550
UK excluding London average salary £28,000 £30,000 £30,500
% change year-on-year
-6.66% -1.63%
Technical Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Yorkshire
Permanent IT job ads with a match in the
Job Titles category
6543 6796 5068
As % of all permanent IT jobs located in Yorkshire 96.99% 96.14% 95.25%
Number of salaries quoted 5370 5396 3984
Average salary £40,000 £37,500 £35,000
Average salary % change year-on-year
+6.66% +7.14%
90% offered a salary of more than £25,000 £24,000 £22,500
10% offered a salary of more than £55,000 £50,000 £52,500
UK excluding London average salary £40,000 £40,000 £38,472
% change year-on-year
- +3.97%

Technical Support
Jobs Demand Trend in Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Yorkshire region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Yorkshire

Technical Support
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Yorkshire region.

Technical Support Salary Trend in Yorkshire

Technical Support
Salary Histogram in Yorkshire

This chart provides a salary histogram for IT jobs citing Technical Support across the Yorkshire region over the 3 months to 6 July 2015.

Technical Support Salary Histogram in Yorkshire

Technical Support
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the Yorkshire region over the 3 months to 6 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
North Yorkshire +19 26 £25,000 -21.25% 5
West Yorkshire -27 25 £25,000 -3.84% 7
South Yorkshire -11 2 £23,000 -4.16%
East Yorkshire +5 1 £32,500 +30.00%
Technical Support
England

Technical Support
Top 30 Related IT Skills in Yorkshire

For the 6 months to 6 July 2015, IT jobs across the Yorkshire region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 87 (61.27%) Windows
2 83 (58.45%) Active Directory
3 77 (54.23%) VMware
4 76 (53.52%) Microsoft
5 56 (39.44%) VMware Infrastructure
6 47 (33.10%) MS Office
6 47 (33.10%) ITIL
7 45 (31.69%) MS Exchange
8 41 (28.87%) Citrix
9 39 (27.46%) SQL
10 36 (25.35%) SAN
11 34 (23.94%) Linux
12 32 (22.54%) Microsoft Certification
13 30 (21.13%) SQL Server
14 29 (20.42%) XenApp
15 27 (19.01%) Hyper-V
15 27 (19.01%) Windows Server 2008
16 26 (18.31%) MS Excel
17 25 (17.61%) Cisco
18 24 (16.90%) Windows Server 2003
19 23 (16.20%) VPN
19 23 (16.20%) SLA
19 23 (16.20%) UNIX
19 23 (16.20%) Windows 7
19 23 (16.20%) Exchange Server 2010
20 21 (14.79%) XenServer
21 20 (14.08%) TCP/IP
22 19 (13.38%) LAN
22 19 (13.38%) SharePoint
23 18 (12.68%) vSphere

Technical Support
Top Related IT Skills in Yorkshire by Category

For the 6 months to 6 July 2015, IT jobs across the Yorkshire region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 45 (31.69%) MS Exchange
2 23 (16.20%) Exchange Server 2010
3 19 (13.38%) SharePoint
4 18 (12.68%) Exchange Server 2013
5 15 (10.56%) Exchange Server 2007
6 14 (9.86%) IIS
7 13 (9.15%) Exchange Server 2003
8 11 (7.75%) Tomcat
9 10 (7.04%) GlassFish
10 9 (6.34%) WebSphere
11 7 (4.93%) SharePoint 2010
11 7 (4.93%) Apache
12 1 (0.70%) MQSeries
12 1 (0.70%) WebSphere Application Server
12 1 (0.70%) BizTalk Server
12 1 (0.70%) Blackberry Enterprise Server
12 1 (0.70%) Lync
12 1 (0.70%) Moodle
Applications
1 47 (33.10%) MS Office
2 26 (18.31%) MS Excel
3 2 (1.41%) MS PowerPoint
4 1 (0.70%) Photoshop
Business Applications
1 2 (1.41%) Dynamics CRM
1 2 (1.41%) Dynamics AX
2 1 (0.70%) Sentinel
2 1 (0.70%) Dynamics NAV
Cloud Services
1 3 (2.11%) Office 365
Communications & Networking
1 36 (25.35%) SAN
2 23 (16.20%) VPN
3 20 (14.08%) TCP/IP
4 19 (13.38%) LAN
5 17 (11.97%) WAN
6 15 (10.56%) VoIP
7 13 (9.15%) NAS
8 9 (6.34%) Wireless
8 9 (6.34%) NetScaler
9 8 (5.63%) DNS
10 7 (4.93%) Cisco IOS
11 6 (4.23%) LDAP
12 5 (3.52%) DHCP
12 5 (3.52%) Firewall
13 4 (2.82%) Internet
14 3 (2.11%) iSCSI
14 3 (2.11%) Fibre Channel
15 2 (1.41%) SNMP
15 2 (1.41%) SMTP
16 1 (0.70%) HTTP
Database & Business Intelligence
1 30 (21.13%) SQL Server
2 9 (6.34%) SQL Server 2008
3 8 (5.63%) SQL Server 2005
4 4 (2.82%) MySQL
4 4 (2.82%) DB2
5 2 (1.41%) MariaDB
6 1 (0.70%) Crystal Reports
6 1 (0.70%) MS Access
6 1 (0.70%) SQL Server 2012
Development Applications
1 1 (0.70%) Visual Studio
General
1 9 (6.34%) Legal
2 7 (4.93%) Finance
3 5 (3.52%) Telecoms
4 3 (2.11%) Law
4 3 (2.11%) Dutch Language
5 1 (0.70%) Back Office
5 1 (0.70%) Manufacturing
5 1 (0.70%) Advertising
5 1 (0.70%) Retail
5 1 (0.70%) Billing
Libraries, Frameworks & Software Standards
1 7 (4.93%) HTML
2 2 (1.41%) .NET
2 2 (1.41%) J2EE
2 2 (1.41%) Web Services
2 2 (1.41%) XML
2 2 (1.41%) Middleware
3 1 (0.70%) Application Packaging
3 1 (0.70%) WCF
3 1 (0.70%) ASP.NET
3 1 (0.70%) CSS
3 1 (0.70%) SOAP
Miscellaneous
1 11 (7.75%) Data Centre
2 8 (5.63%) Analytical Skills
2 8 (5.63%) Clustering
3 7 (4.93%) iSeries
3 7 (4.93%) EqualLogic
4 5 (3.52%) iPad
5 4 (2.82%) iPhone
5 4 (2.82%) NHS
6 3 (2.11%) Client/Server
7 2 (1.41%) Blackberry
7 2 (1.41%) AS400
7 2 (1.41%) Replication
8 1 (0.70%) Thin Client
8 1 (0.70%) PKI
8 1 (0.70%) Smartphone
8 1 (0.70%) CCTV
8 1 (0.70%) Informatics
8 1 (0.70%) Mathematics
8 1 (0.70%) Fat Client
Operating Systems
1 87 (61.27%) Windows
2 34 (23.94%) Linux
3 27 (19.01%) Windows Server 2008
4 24 (16.90%) Windows Server 2003
5 23 (16.20%) Windows 7
5 23 (16.20%) UNIX
6 15 (10.56%) Windows Server 2012
7 12 (8.45%) Windows 8
8 10 (7.04%) Windows XP
8 10 (7.04%) CentOS
9 7 (4.93%) Ubuntu
10 6 (4.23%) Red Hat Enterprise Linux
11 5 (3.52%) Windows 2000
12 4 (2.82%) Solaris
13 3 (2.11%) HPUX
14 2 (1.41%) AIX
14 2 (1.41%) Android
15 1 (0.70%) Windows Mobile
15 1 (0.70%) Apple iOS
15 1 (0.70%) Mac OS X
Processes & Methodologies
1 47 (33.10%) ITIL
2 16 (11.27%) Service Management
3 8 (5.63%) Network Management
3 8 (5.63%) Change Control
4 7 (4.93%) Root Cause Analysis
4 7 (4.93%) Mentoring
4 7 (4.93%) Project Management
5 5 (3.52%) BCP
6 4 (2.82%) CRM
6 4 (2.82%) Disaster Recovery
6 4 (2.82%) Workflow
6 4 (2.82%) Incident Management
7 3 (2.11%) Service Delivery
7 3 (2.11%) Line Management
8 2 (1.41%) Business Continuity
8 2 (1.41%) Migration
8 2 (1.41%) E-Commerce
9 1 (0.70%) Scrum
9 1 (0.70%) Programme Management
9 1 (0.70%) Agile Software Development
Programming Languages
1 39 (27.46%) SQL
2 11 (7.75%) Java
3 5 (3.52%) Python
4 4 (2.82%) PowerShell
5 3 (2.11%) T-SQL
6 2 (1.41%) C
6 2 (1.41%) PHP
7 1 (0.70%) Bash Shell
7 1 (0.70%) C#
7 1 (0.70%) Perl
7 1 (0.70%) VBA
7 1 (0.70%) Fortran
7 1 (0.70%) Shell Script
Qualifications
1 32 (22.54%) Microsoft Certification
2 15 (10.56%) CCNA
2 15 (10.56%) Cisco Certification
3 13 (9.15%) MCSA
3 13 (9.15%) MCP
4 12 (8.45%) MOS
4 12 (8.45%) MCDST
5 8 (5.63%) MCSE
6 7 (4.93%) CCA
6 7 (4.93%) Citrix Certification
6 7 (4.93%) MCITP
6 7 (4.93%) VMware Certified Professional (VCP)
7 5 (3.52%) HND
8 3 (2.11%) HNC
9 2 (1.41%) ITIL Foundation Certificate
10 1 (0.70%) RHCSA
10 1 (0.70%) LPIC
10 1 (0.70%) RHCE
10 1 (0.70%) ITIL Certification
10 1 (0.70%) Degree
Quality Assurance & Compliance
1 23 (16.20%) SLA
2 1 (0.70%) QA
System Software
1 83 (58.45%) Active Directory
2 56 (39.44%) VMware Infrastructure
3 29 (20.42%) XenApp
4 27 (19.01%) Hyper-V
5 21 (14.79%) XenServer
6 18 (12.68%) vSphere
7 7 (4.93%) XenDesktop
8 6 (4.23%) VMware ESXi
9 5 (3.52%) vCloud
10 4 (2.82%) VMware Server
11 2 (1.41%) Terminal Services
11 2 (1.41%) ISA Server
12 1 (0.70%) VMware ESX
12 1 (0.70%) UAG
Systems Management
1 10 (7.04%) Backup Exec
1 10 (7.04%) SCCM
2 9 (6.34%) SCOM
2 9 (6.34%) Norton AntiVirus
3 8 (5.63%) Opsview
4 6 (4.23%) WSUS
5 5 (3.52%) OpenView
6 1 (0.70%) Nagios
6 1 (0.70%) Hyperic
Vendors
1 77 (54.23%) VMware
2 76 (53.52%) Microsoft
3 41 (28.87%) Citrix
4 25 (17.61%) Cisco
5 15 (10.56%) Veeam
6 14 (9.86%) NetApp
7 12 (8.45%) HP
8 10 (7.04%) Dell
9 9 (6.34%) Red Hat
9 9 (6.34%) CheckPoint
9 9 (6.34%) Symantec
10 8 (5.63%) Oracle
10 8 (5.63%) Kaspersky
10 8 (5.63%) Dell Compellent
11 7 (4.93%) Sage
11 7 (4.93%) Riverbed
11 7 (4.93%) Pegasus
12 6 (4.23%) WatchGuard
12 6 (4.23%) Splunk
13 5 (3.52%) Zerto
Leeds, West Yorkshire
Spring Technology
Salary: £22000.00 - £27000.00 per annum
Posted: 1 hour ago
Leeds, West Yorkshire
Fruition IT Resources Limited
Salary: £27000 per annum + Benefits
Posted: 3 days ago
Leeds, West Yorkshire
Searchability
Salary: £25000 - £32000 per annum
Posted: 4 days ago
Harrogate, North Yorkshire
4it Recruitment Ltd
Salary: From £20,000 to £25,000 per annum plus additional benefits
Posted: 4 days ago
Leeds, West Yorkshire
Lorien Resourcing
Posted: 5 days ago
Harrogate, North Yorkshire
4it Recruitment Ltd
Salary: Up to £37,000 (dependent on experiance)
Posted: 6 days ago
Harrogate, North Yorkshire
4it Recruitment Ltd
Salary: Up to £37,000 (dependent on experiance)
Posted: 6 days ago
Harrogate, North Yorkshire
4it Recruitment Ltd
Salary: Up to £37,000 (dependent on experiance)
Posted: 6 days ago
North Yorkshire
Nigel Frank International Limited - Newcastle
Salary: £45000 - £55000 per annum
Posted: 13 days ago
Leeds
ECommerceHQ
Posted: 18 days ago