The statistics below represent IT jobs advertised across the Yorkshire region that had Technical Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 25 May 2016 with a comparison to same period over 2 years.

3 months to
25 May 2016
Same period 2015 Same period 2014
Technical Support
Rank 180 189 187
Rank change year-on-year
+9 -2
Permanent jobs requiring a Technical Support 68 63 76
As % of all permanent IT jobs located in Yorkshire 1.16% 0.94% 1.07%
As % of the Job Titles category 1.19% 0.96% 1.09%
Number of salaries quoted 66 50 68
Median salary £22,500 £27,500 £26,500
Median salary % change year-on-year
-18.18% +3.77%
90% offered a salary of more than £17,500 £20,200 £20,000
10% offered a salary of more than £30,000 £40,000 £33,050
UK excluding London median salary £27,500 £28,500 £29,500
% change year-on-year
-3.50% -3.38%
Technical Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Yorkshire
Permanent IT job ads with a match in the
Job Titles category
5722 6544 6946
As % of all permanent IT jobs located in Yorkshire 97.41% 97.89% 97.69%
Number of salaries quoted 4765 5286 5590
Median salary £38,000 £39,500 £37,500
Median salary % change year-on-year
-3.79% +5.33%
90% offered a salary of more than £25,000 £25,000 £24,500
10% offered a salary of more than £55,000 £51,870 £52,500
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Technical Support
Jobs Demand Trend in Yorkshire

The demand trend of job ads across the Yorkshire region that featured Technical Support in the job title.

Technical Support Jobs Demand Trend in Yorkshire

Technical Support
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Yorkshire region.

Technical Support Salary Trend in Yorkshire

Technical Support
Salary Histogram in Yorkshire

This chart provides a salary histogram for IT jobs citing Technical Support across the Yorkshire region over the 3 months to 25 May 2016.

Technical Support Salary Histogram in Yorkshire

Technical Support
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support within the Yorkshire region over the 3 months to 25 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire +11 48 £22,500 -16.66% 4
South Yorkshire +31 12 £18,500 -56.47% 1
North Yorkshire -15 6 £25,000 -9.09% 1
East Yorkshire -3 2 £25,500 -21.53%
Technical Support
England

Technical Support Skill Set
Top 30 Related IT Skills in Yorkshire

For the 6 months to 25 May 2016, Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Yorkshire region featuring Technical Support in the job title.

1 67 (52.34%) Windows
2 53 (41.41%) Microsoft
3 44 (34.38%) VMware
4 43 (33.59%) Active Directory
5 36 (28.13%) Windows Server
6 33 (25.78%) ITIL
7 32 (25.00%) MS Office
8 29 (22.66%) TCP/IP
8 29 (22.66%) VMware Infrastructure
9 25 (19.53%) MS Exchange
10 24 (18.75%) Windows 7
11 20 (15.63%) MS Excel
11 20 (15.63%) Cisco Certification
11 20 (15.63%) CCNA
12 19 (14.84%) DNS
12 19 (14.84%) SQL
13 18 (14.06%) Cisco
13 18 (14.06%) Microsoft Certification
13 18 (14.06%) Windows Server 2003
14 17 (13.28%) Citrix
14 17 (13.28%) SLA
15 16 (12.50%) Windows XP
15 16 (12.50%) DHCP
15 16 (12.50%) Telecoms
15 16 (12.50%) Windows 8
15 16 (12.50%) Windows Server 2012
16 15 (11.72%) Windows Server 2008
17 13 (10.16%) Replication
18 11 (8.59%) Exchange Server 2003
18 11 (8.59%) Firewall

Technical Support Skill Set
Top Related IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 25 (19.53%) MS Exchange
2 11 (8.59%) Exchange Server 2003
3 8 (6.25%) SharePoint
4 5 (3.91%) IIS
5 3 (2.34%) Exchange Server 2013
6 1 (0.78%) Exchange Server 2007
Applications
1 32 (25.00%) MS Office
2 20 (15.63%) MS Excel
3 1 (0.78%) Photoshop
Cloud Services
1 1 (0.78%) Office 365
Communications & Networking
1 29 (22.66%) TCP/IP
2 19 (14.84%) DNS
3 16 (12.50%) DHCP
4 11 (8.59%) Firewall
5 9 (7.03%) SAN
6 8 (6.25%) Internet
6 8 (6.25%) VPN
7 7 (5.47%) LAN
7 7 (5.47%) VoIP
8 4 (3.13%) WAN
9 3 (2.34%) DSL
9 3 (2.34%) SMTP
10 2 (1.56%) Cisco IOS
11 1 (0.78%) BGP
11 1 (0.78%) EIGRP
11 1 (0.78%) HTTP
11 1 (0.78%) MPLS
11 1 (0.78%) OSPF
11 1 (0.78%) VPLS
11 1 (0.78%) xDSL
Database & Business Intelligence
1 7 (5.47%) SQL Server
2 2 (1.56%) SQL Server Reporting Services
3 1 (0.78%) Hadoop
Development Applications
1 2 (1.56%) Visual Studio
General
1 16 (12.50%) Telecoms
2 9 (7.03%) Finance
3 6 (4.69%) Billing
4 3 (2.34%) Back Office
5 2 (1.56%) Military
6 1 (0.78%) Advertising
6 1 (0.78%) French Language
6 1 (0.78%) Games
6 1 (0.78%) German Language
6 1 (0.78%) Marketing
Libraries, Frameworks & Software Standards
1 3 (2.34%) HTML
2 2 (1.56%) .NET
2 2 (1.56%) ASP.NET
3 1 (0.78%) HTML5
3 1 (0.78%) XML
Miscellaneous
1 13 (10.16%) Replication
2 5 (3.91%) Driving Licence
2 5 (3.91%) Management Information System
3 4 (3.13%) Fat Client
3 4 (3.13%) Thin Client
4 3 (2.34%) Analytical Skills
4 3 (2.34%) e-Learning
4 3 (2.34%) iSeries
4 3 (2.34%) Mathematics
5 1 (0.78%) CCTV
5 1 (0.78%) EPoS
5 1 (0.78%) FMCG
5 1 (0.78%) Mainframe
5 1 (0.78%) Smartphone
Operating Systems
1 67 (52.34%) Windows
2 36 (28.13%) Windows Server
3 24 (18.75%) Windows 7
4 18 (14.06%) Windows Server 2003
5 16 (12.50%) Windows 8
5 16 (12.50%) Windows Server 2012
5 16 (12.50%) Windows XP
6 15 (11.72%) Windows Server 2008
7 2 (1.56%) Linux
7 2 (1.56%) Windows 10
8 1 (0.78%) Android
8 1 (0.78%) Apple iOS
8 1 (0.78%) Mac OS
8 1 (0.78%) Mac OS X
8 1 (0.78%) Unix
8 1 (0.78%) Windows Vista
Processes & Methodologies
1 33 (25.78%) ITIL
2 8 (6.25%) Network Monitoring
2 8 (6.25%) Service Delivery
3 6 (4.69%) Coaching
4 5 (3.91%) Incident Management
5 4 (3.13%) Configuration Management
5 4 (3.13%) Mentoring
5 4 (3.13%) Time Management
6 3 (2.34%) Logistics
6 3 (2.34%) Trend Analysis
7 2 (1.56%) Change Management
7 2 (1.56%) CRM
7 2 (1.56%) Data Entry
7 2 (1.56%) Document Management
7 2 (1.56%) Root Cause Analysis
8 1 (0.78%) Kalman Filter
8 1 (0.78%) Mobile Device Management
8 1 (0.78%) Performance Monitoring
8 1 (0.78%) Project Management
8 1 (0.78%) Service Management
Programming Languages
1 19 (14.84%) SQL
2 2 (1.56%) C
2 2 (1.56%) C#
3 1 (0.78%) JavaScript
3 1 (0.78%) PHP
3 1 (0.78%) PowerShell
Qualifications
1 20 (15.63%) CCNA
1 20 (15.63%) Cisco Certification
2 18 (14.06%) Microsoft Certification
3 8 (6.25%) MCP
4 5 (3.91%) Degree
4 5 (3.91%) MCITP
5 4 (3.13%) ITIL Certification
5 4 (3.13%) MCSA
5 4 (3.13%) MCSE
6 3 (2.34%) CCNP
7 2 (1.56%) A+ Certification
7 2 (1.56%) MCDST
8 1 (0.78%) Citrix Certification
Quality Assurance & Compliance
1 17 (13.28%) SLA
2 4 (3.13%) ISO/IEC 27001
System Software
1 43 (33.59%) Active Directory
2 29 (22.66%) VMware Infrastructure
3 9 (7.03%) Terminal Server
4 7 (5.47%) Hyper-V
5 1 (0.78%) VMware Server
5 1 (0.78%) VMware Workstation
5 1 (0.78%) XenApp
Systems Management
1 5 (3.91%) SCCM
2 3 (2.34%) DameWare
3 1 (0.78%) Backup Exec
3 1 (0.78%) McAfee ePO
Vendors
1 53 (41.41%) Microsoft
2 44 (34.38%) VMware
3 18 (14.06%) Cisco
4 17 (13.28%) Citrix
5 7 (5.47%) Xerox
6 4 (3.13%) Equitrac
6 4 (3.13%) IBM
7 2 (1.56%) Apple
8 1 (0.78%) Avaya
8 1 (0.78%) HP
8 1 (0.78%) Intel Security
8 1 (0.78%) Remedy
8 1 (0.78%) Sage
8 1 (0.78%) Veritas
Leeds, West Yorkshire
Pro-Quest Resourcing Ltd
Salary: £23000 - £27000 Per Annum + Benefits + Share Options
Posted: 13 hours ago
Harrogate
Volt
Salary: £18500 per annum + Total Package £22,000
Posted: 2 days ago
Leeds, West Yorkshire
Connected IT
Salary: £30000 - £45000 per annum + Car + Bonus + Benefits
Posted: 5 days ago
Sheffield, South Yorkshire
Experis Ltd
Salary: £26000.00 - £28000.00 per annum + Bonus + Benefits
Posted: 5 days ago
Leeds, West Yorkshire
Spring Technology
Salary: £35000 - £45000 per annum
Posted: 5 days ago
Leeds, West Yorkshire
Connected IT
Salary: £18000 - £25000 per annum + Car + Bonus + Certs + Benefits
Posted: 19 days ago