The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 10 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
10 Feb 2016
Same period 2015 Same period 2014
Technical Support
Rank 184 198 189
Rank change year-on-year
+14 -9
Permanent jobs requiring a Technical Support 73 66 65
As % of all permanent IT jobs located in Yorkshire 1.16% 0.92% 0.97%
As % of the Job Titles category 1.20% 0.94% 0.99%
Number of salaries quoted 70 58 45
Average salary £24,750 £24,845 £30,000
Average salary % change year-on-year
-0.38% -17.18%
90% offered a salary of more than £18,500 £20,000 £24,258
10% offered a salary of more than £30,000 £35,000 £35,000
UK excluding London average salary £30,000 £32,000 £30,000
% change year-on-year
-6.25% +6.66%
Technical Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Yorkshire
Permanent IT job ads with a match in the
Job Titles category
6107 7038 6562
As % of all permanent IT jobs located in Yorkshire 96.91% 98.16% 97.65%
Number of salaries quoted 5102 5826 5054
Average salary £40,000 £37,500 £36,500
Average salary % change year-on-year
+6.66% +2.73%
90% offered a salary of more than £25,000 £25,000 £23,000
10% offered a salary of more than £55,000 £52,500 £52,500
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Technical Support
Jobs Demand Trend in Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Yorkshire region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Yorkshire

Technical Support
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Yorkshire region.

Technical Support Salary Trend in Yorkshire

Technical Support
Salary Histogram in Yorkshire

This chart provides a salary histogram for IT jobs citing Technical Support across the Yorkshire region over the 3 months to 10 February 2016.

Technical Support Salary Histogram in Yorkshire

Technical Support
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the Yorkshire region over the 3 months to 10 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire -19 40 £24,000 -2.04% 3
North Yorkshire +38 23 £25,000 +11.11% 2
South Yorkshire +12 11 £18,500 -47.14% 2
East Yorkshire +2 4 £30,000 +76.47%
Technical Support
England

Technical Support
Top 30 Related IT Skills in Yorkshire

For the 6 months to 10 February 2016, IT jobs across the Yorkshire region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 103 (65.61%) Windows
2 76 (48.41%) Microsoft
2 76 (48.41%) Active Directory
3 72 (45.86%) ITIL
4 66 (42.04%) Windows Server
5 48 (30.57%) VMware
6 45 (28.66%) SQL
7 43 (27.39%) MS Office
8 34 (21.66%) MS Excel
9 33 (21.02%) TCP/IP
10 31 (19.75%) Windows 7
11 30 (19.11%) SLA
12 28 (17.83%) Windows Server 2008
13 26 (16.56%) VMware Infrastructure
14 23 (14.65%) DNS
15 21 (13.38%) Cisco Certification
15 21 (13.38%) CCNA
16 20 (12.74%) DHCP
17 18 (11.46%) Windows Server 2012
18 17 (10.83%) Microsoft Certification
19 16 (10.19%) Citrix
20 15 (9.55%) Internet
20 15 (9.55%) Telecoms
20 15 (9.55%) Degree
21 13 (8.28%) Cisco
21 13 (8.28%) MS Exchange
22 12 (7.64%) French Language
22 12 (7.64%) Exchange Server 2013
23 11 (7.01%) Analytical Skills
23 11 (7.01%) MCP

Technical Support
Top Related IT Skills in Yorkshire by Category

For the 6 months to 10 February 2016, IT jobs across the Yorkshire region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 13 (8.28%) MS Exchange
2 12 (7.64%) Exchange Server 2013
3 9 (5.73%) IIS
4 4 (2.55%) Exchange Server 2003
4 4 (2.55%) Exchange Server 2010
5 3 (1.91%) SharePoint
Applications
1 43 (27.39%) MS Office
2 34 (21.66%) MS Excel
3 1 (0.64%) MS PowerPoint
3 1 (0.64%) MS Visio
3 1 (0.64%) Photoshop
Cloud Services
1 2 (1.27%) SaaS
2 1 (0.64%) Office 365
Communications & Networking
1 33 (21.02%) TCP/IP
2 23 (14.65%) DNS
3 20 (12.74%) DHCP
4 15 (9.55%) Internet
5 11 (7.01%) Firewall
6 10 (6.37%) VoIP
7 7 (4.46%) ISDN
7 7 (4.46%) PSTN
8 6 (3.82%) LAN
9 5 (3.18%) NetScaler
10 4 (2.55%) Broadband
11 3 (1.91%) VPN
12 2 (1.27%) HTTP
12 2 (1.27%) WAN
13 1 (0.64%) ADSL
13 1 (0.64%) BGP
13 1 (0.64%) MPLS
13 1 (0.64%) OSPF
13 1 (0.64%) SAN
13 1 (0.64%) SMTP
Database & Business Intelligence
1 6 (3.82%) SQL Server
2 4 (2.55%) SQL Server Reporting Services
3 2 (1.27%) MongoDB
3 2 (1.27%) MySQL
Development Applications
1 3 (1.91%) Visual Studio
General
1 15 (9.55%) Telecoms
2 12 (7.64%) French Language
3 9 (5.73%) Legal
4 7 (4.46%) Finance
5 1 (0.64%) Advertising
5 1 (0.64%) German Language
5 1 (0.64%) Manufacturing
5 1 (0.64%) Marketing
Libraries, Frameworks & Software Standards
1 7 (4.46%) .NET
2 4 (2.55%) HTML
3 3 (1.91%) ASP.NET
4 2 (1.27%) EDI
5 1 (0.64%) HTML5
5 1 (0.64%) XML
Miscellaneous
1 11 (7.01%) Analytical Skills
2 7 (4.46%) Management Information System
3 5 (3.18%) Device Driver
4 4 (2.55%) Data Centre
4 4 (2.55%) Handset
5 3 (1.91%) Replication
6 2 (1.27%) Blackberry
6 2 (1.27%) Computer Science
6 2 (1.27%) Driving Licence
7 1 (0.64%) Clustering
7 1 (0.64%) CMDB
7 1 (0.64%) EPoS
7 1 (0.64%) Life Science
7 1 (0.64%) Mainframe
7 1 (0.64%) Mathematics
Operating Systems
1 103 (65.61%) Windows
2 66 (42.04%) Windows Server
3 31 (19.75%) Windows 7
4 28 (17.83%) Windows Server 2008
5 18 (11.46%) Windows Server 2012
6 10 (6.37%) Unix
6 10 (6.37%) Windows Server 2003
7 7 (4.46%) Windows 8
7 7 (4.46%) Windows XP
8 2 (1.27%) Linux
8 2 (1.27%) Windows Vista
Processes & Methodologies
1 72 (45.86%) ITIL
2 11 (7.01%) Service Management
3 8 (5.10%) Service Delivery
4 7 (4.46%) Stakeholder Engagement
5 6 (3.82%) Time Management
6 5 (3.18%) Change Control
7 4 (2.55%) Coaching
7 4 (2.55%) Mentoring
8 3 (1.91%) Business Continuity
8 3 (1.91%) ERP
8 3 (1.91%) User Acceptance Testing
9 2 (1.27%) Capacity Planning
9 2 (1.27%) Continuous Improvement
9 2 (1.27%) Performance Monitoring
10 1 (0.64%) High Availability
10 1 (0.64%) Identity Access Management
10 1 (0.64%) Incident Management
10 1 (0.64%) Network Monitoring
10 1 (0.64%) Portfolio Management
10 1 (0.64%) Problem Management
Programming Languages
1 45 (28.66%) SQL
2 3 (1.91%) C#
3 2 (1.27%) Bash Shell
3 2 (1.27%) Perl
3 2 (1.27%) PowerShell
3 2 (1.27%) VB
4 1 (0.64%) JavaScript
4 1 (0.64%) PHP
Qualifications
1 21 (13.38%) CCNA
1 21 (13.38%) Cisco Certification
2 17 (10.83%) Microsoft Certification
3 15 (9.55%) Degree
4 11 (7.01%) MCP
5 7 (4.46%) MCDST
6 6 (3.82%) MOS
7 4 (2.55%) ITIL Foundation Certificate
8 2 (1.27%) A+ Certification
8 2 (1.27%) MCSE
9 1 (0.64%) BC Cleared
9 1 (0.64%) CCNP
9 1 (0.64%) MCITP
9 1 (0.64%) Security Cleared
Quality Assurance & Compliance
1 30 (19.11%) SLA
2 4 (2.55%) ISO/IEC 27001
System Software
1 76 (48.41%) Active Directory
2 26 (16.56%) VMware Infrastructure
3 5 (3.18%) vSphere
3 5 (3.18%) XenApp
3 5 (3.18%) XenServer
4 3 (1.91%) Terminal Server
5 1 (0.64%) Hyper-V
5 1 (0.64%) Terminal Services
5 1 (0.64%) VMware ESXi
5 1 (0.64%) VMware Workstation
Systems Management
1 4 (2.55%) OpenView
1 4 (2.55%) Systems Management Server (SMS)
2 1 (0.64%) HP SIM
2 1 (0.64%) SCCM
Vendors
1 76 (48.41%) Microsoft
2 48 (30.57%) VMware
3 16 (10.19%) Citrix
4 13 (8.28%) Cisco
5 5 (3.18%) HP
5 5 (3.18%) Polycom
6 4 (2.55%) BroadSoft
6 4 (2.55%) BT
7 3 (1.91%) hybris
8 2 (1.27%) Avaya
8 2 (1.27%) Sage
8 2 (1.27%) Veeam
9 1 (0.64%) Brocade
9 1 (0.64%) IBM
9 1 (0.64%) NetApp
9 1 (0.64%) Remedy
Sheffield, South Yorkshire
Integrity IT Solutions
Salary: Unspecified £25-40k+Benefits
Posted: 2 days ago
Leeds, West Yorkshire
Connected IT
Salary: £20000 - £35000 per annum + Bonus + Benefits
Posted: 4 days ago
Shipley, West Yorkshire
adviserplus
Salary: Up to £25,000 per annum plus company benefits
Posted: 6 days ago
Leeds, West Yorkshire
AWD online
Salary: £18,000 - £25,000 + Benefits
Posted: 9 days ago
Barnsley
Recruitment Genius Ltd
Posted: 13 days ago
Tadcaster
Recruitment Genius Ltd
Salary: £24000 - £28000 per annum
Posted: 23 days ago