The first table below looks at the demand for the Technical Support role in IT jobs advertised for the Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 22 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Yorkshire region.

Location
3 months to
22 May 2013
Same period 2012 Same period 2011
Technical Support
Rank 161 155 156
Rank change year-on-year
-6 +1
Permanent jobs requiring a Technical Support 56 55 43
As % of all permanent IT jobs located in Yorkshire 1.007% 1.041% 0.870%
As % of the Job Titles category 1.057% 1.075% 0.905%
Number of salaries quoted 51 49 38
Average salary £26,000 £22,500 £23,500
Average salary % change year-on-year
+15.55% -4.25%
90% offered a salary of more than £18,000 £17,640 £17,500
10% offered a salary of more than £32,500 £38,000 £30,000
UK excluding London average salary £30,500 £30,000 £29,000
% change year-on-year
+1.66% +3.44%
All Job Titles
Yorkshire
Permanent IT job ads with a match in the
Job Titles category
5299 5117 4754
As % of all permanent IT jobs located in Yorkshire 95.27% 96.88% 96.18%
Number of salaries quoted 4210 4256 4006
Average salary £35,000 £34,000 £33,000
Average salary % change year-on-year
+2.94% +3.03%
90% offered a salary of more than £22,500 £23,000 £22,500
10% offered a salary of more than £50,000 £47,500 £50,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
Technical Support
England

Technical Support
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support across the Yorkshire region as a proportion of the total demand within the Job Titles category.

Yorkshire Technical Support Jobs Demand Trend

Technical Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Yorkshire region.

Yorkshire Technical Support Salary Trend

Technical Support
Salary Histogram

This chart provides a salary histogram for IT jobs citing Technical Support across the Yorkshire region over the 3 months to 22 May 2013.

Yorkshire Technical Support Salary Histogram

Technical Support
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the Yorkshire region over the 3 months to 22 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
West Yorkshire +21 43 £26,000 +15.55%
North Yorkshire +1 8 £23,750 +33.49%
South Yorkshire -17 4 £27,000 +3.84%
East Yorkshire -1 2 £32,500 +85.71%
Technical Support
England

Technical Support
Top 30 Related IT Skills

For the 6 months to 22 May 2013, IT jobs across the Yorkshire region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 115 (75.66%) Windows
2 63 (41.45%) Active Directory
3 60 (39.47%) Microsoft
4 56 (36.84%) VMware
5 55 (36.18%) MS Exchange
6 45 (29.61%) VMware Infrastructure
7 44 (28.95%) Firewall
8 41 (26.97%) Windows XP
8 41 (26.97%) SQL Server
9 39 (25.66%) MS Office
9 39 (25.66%) Windows Server 2003
10 36 (23.68%) Windows 7
11 32 (21.05%) SLA
12 31 (20.39%) TCP/IP
13 29 (19.08%) LAN
13 29 (19.08%) SAN
13 29 (19.08%) SQL Server 2008
13 29 (19.08%) SQL Server 2005
14 28 (18.42%) MS Excel
15 26 (17.11%) ITIL
15 26 (17.11%) Windows Server 2008
16 25 (16.45%) WAN
17 24 (15.79%) Web Services
17 24 (15.79%) IIS
18 23 (15.13%) XML
19 21 (13.82%) Internet
19 21 (13.82%) Exchange Server 2003
20 20 (13.16%) Microsoft Certification
20 20 (13.16%) Citrix
20 20 (13.16%) Linux

Technical Support
Top Related IT Skills by Category

For the 6 months to 22 May 2013, IT jobs across the Yorkshire region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Development
1 24 (15.79%) Web Services
2 23 (15.13%) XML
3 19 (12.50%) SOAP
3 19 (12.50%) WSDL
4 10 (6.579%) .NET
5 4 (2.632%) WebSphere
6 3 (1.974%) ASP.NET
6 3 (1.974%) XSD
6 3 (1.974%) HTML
7 2 (1.316%) Memcached
Application Platforms
1 55 (36.18%) MS Exchange
2 24 (15.79%) IIS
3 21 (13.82%) Exchange Server 2003
4 18 (11.84%) Exchange Server 2010
5 11 (7.237%) SharePoint
6 10 (6.579%) Lotus Notes
7 8 (5.263%) Apache
8 6 (3.947%) Tomcat
9 4 (2.632%) SharePoint Server
9 4 (2.632%) Exchange Server 2007
9 4 (2.632%) Blackberry Enterprise Server
10 3 (1.974%) WebSphere Application Server
10 3 (1.974%) WebSphere MQ
11 2 (1.316%) Amazon AWS
11 2 (1.316%) NetWeaver
Applications
1 39 (25.66%) MS Office
2 28 (18.42%) MS Excel
3 8 (5.263%) SmartSuite
Business Applications
1 2 (1.316%) SAP BPC
2 1 (0.658%) Line 500
2 1 (0.658%) Sage 1000
2 1 (0.658%) Sage BI
Communications & Networking
1 44 (28.95%) Firewall
2 31 (20.39%) TCP/IP
3 29 (19.08%) LAN
3 29 (19.08%) SAN
4 25 (16.45%) WAN
5 21 (13.82%) Internet
6 15 (9.868%) DNS
7 9 (5.921%) Wi-Fi
8 6 (3.947%) VoIP
9 4 (2.632%) VLAN
9 4 (2.632%) NetScaler
9 4 (2.632%) MPLS
10 3 (1.974%) FTP
10 3 (1.974%) HTTP
10 3 (1.974%) Intranet
11 2 (1.316%) Unified Communications
11 2 (1.316%) DHCP
12 1 (0.658%) Cisco ASA
12 1 (0.658%) Network Security
Database & Business Intelligence
1 41 (26.97%) SQL Server
2 29 (19.08%) SQL Server 2008
2 29 (19.08%) SQL Server 2005
3 3 (1.974%) Oracle 10g
3 3 (1.974%) SQL Server 2000
3 3 (1.974%) SQL Server 2012
3 3 (1.974%) Oracle 11g
4 2 (1.316%) SAP BW
5 1 (0.658%) Pentaho
Development Applications
1 1 (0.658%) MSI
General
1 12 (7.895%) Finance
2 11 (7.237%) Telecoms
3 3 (1.974%) Legal
4 1 (0.658%) Pharmaceutical
4 1 (0.658%) Billing
4 1 (0.658%) Advertising
Miscellaneous
1 7 (4.605%) Blackberry
1 7 (4.605%) Replication
2 5 (3.289%) Clustering
3 4 (2.632%) Client/Server
4 3 (1.974%) Management Information System
4 3 (1.974%) Open Source
5 2 (1.316%) Fat Client
5 2 (1.316%) SaaS
5 2 (1.316%) Thin Client
5 2 (1.316%) N-Tier
6 1 (0.658%) NHS
6 1 (0.658%) Video Conferencing
6 1 (0.658%) Mathematics
6 1 (0.658%) Blog
Operating Systems
1 115 (75.66%) Windows
2 41 (26.97%) Windows XP
3 39 (25.66%) Windows Server 2003
4 36 (23.68%) Windows 7
5 26 (17.11%) Windows Server 2008
6 20 (13.16%) Linux
7 11 (7.237%) UNIX
8 10 (6.579%) Windows 2000 Server
8 10 (6.579%) Windows Vista
8 10 (6.579%) Windows 2000
9 9 (5.921%) Mac OS
10 8 (5.263%) OS/400
10 8 (5.263%) Windows 8
11 5 (3.289%) Solaris
12 4 (2.632%) AIX
13 3 (1.974%) Windows Server 2012
13 3 (1.974%) SUSE
14 2 (1.316%) Windows NT
15 1 (0.658%) CentOS
15 1 (0.658%) Red Hat Enterprise Linux
Processes & Methodologies
1 26 (17.11%) ITIL
2 7 (4.605%) Capacity Planning
3 6 (3.947%) Problem Management
3 6 (3.947%) Service Management
3 6 (3.947%) Project Management
4 5 (3.289%) Business Continuity
5 4 (2.632%) Load Balancing
5 4 (2.632%) User Acceptance Testing
5 4 (2.632%) Network Management
5 4 (2.632%) ITSM
5 4 (2.632%) Mobile Device Management
6 3 (1.974%) SOA
6 3 (1.974%) Service Delivery
6 3 (1.974%) Benchmarking
6 3 (1.974%) Software Deployment
6 3 (1.974%) Event-Driven Architecture
6 3 (1.974%) Integration Testing
6 3 (1.974%) Asset Management
7 2 (1.316%) E-Procurement
7 2 (1.316%) Data Analysis
Programming Languages
1 14 (9.211%) SQL
2 6 (3.947%) Java
3 3 (1.974%) VBScript
4 2 (1.316%) VB
4 2 (1.316%) ABAP
4 2 (1.316%) JavaScript
4 2 (1.316%) Python
5 1 (0.658%) Perl
5 1 (0.658%) C
5 1 (0.658%) C#
5 1 (0.658%) C++
5 1 (0.658%) T-SQL
5 1 (0.658%) Bash shell
Qualifications
1 20 (13.16%) Microsoft Certification
2 9 (5.921%) Cisco Certification
3 7 (4.605%) CCNA
4 6 (3.947%) Degree
5 5 (3.289%) MCSE
6 3 (1.974%) MCDST
6 3 (1.974%) MOS
7 2 (1.316%) ITIL Certification
7 2 (1.316%) CCA
7 2 (1.316%) MCP
8 1 (0.658%) HNC
8 1 (0.658%) HND
8 1 (0.658%) MCSA
8 1 (0.658%) SC Cleared
8 1 (0.658%) Security Cleared
8 1 (0.658%) MCITP
Quality Assurance & Compliance
1 32 (21.05%) SLA
2 2 (1.316%) ISO/IEC 27001
System Software
1 63 (41.45%) Active Directory
2 45 (29.61%) VMware Infrastructure
3 7 (4.605%) Hyper-V
3 7 (4.605%) XenApp
4 6 (3.947%) Citrix Presentation Server
5 5 (3.289%) Terminal Server
6 4 (2.632%) VMware ESX
6 4 (2.632%) VMware Server
6 4 (2.632%) Forefront TMG
6 4 (2.632%) vSphere
7 2 (1.316%) Squid
Systems Management
1 8 (5.263%) SCCM
2 6 (3.947%) Backup Exec
3 2 (1.316%) ARCserve
4 1 (0.658%) OpenView
4 1 (0.658%) Systems Management Server (SMS)
4 1 (0.658%) Nagios
4 1 (0.658%) CA Wily
4 1 (0.658%) ServiceCenter
4 1 (0.658%) OVSD
Vendors
1 60 (39.47%) Microsoft
2 56 (36.84%) VMware
3 20 (13.16%) Citrix
4 12 (7.895%) Cisco
5 10 (6.579%) Lotus
6 8 (5.263%) Red Hat
6 8 (5.263%) McAfee
6 8 (5.263%) Sophos
6 8 (5.263%) HP
7 7 (4.605%) Oracle
8 6 (3.947%) Veritas
9 5 (3.289%) EMC
10 4 (2.632%) F5
10 4 (2.632%) Juniper
11 3 (1.974%) Dell
11 3 (1.974%) IBM
11 3 (1.974%) CA
11 3 (1.974%) NetApp
12 2 (1.316%) Mitel
12 2 (1.316%) Terracotta
Leeds, West Yorkshire
With excellent training and personal development this company has a lot to offer for a Technical Support Consultant with at least 5 years experience and technical skills in...
Searchability.co.uk
Salary: £25000 - £30000 per annum
Posted: 17 May 2013