The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 6 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
6 May 2015
Same period 2014 Same period 2013
Technical Support
Rank 181 187 160
Rank change year-on-year
+6 -27
Permanent jobs requiring a Technical Support 72 72 59
As % of all permanent IT jobs located in Yorkshire 1.02% 0.99% 1.05%
As % of the Job Titles category 1.05% 1.03% 1.09%
Number of salaries quoted 58 66 54
Average salary £30,000 £26,500 £26,000
Average salary % change year-on-year
+13.20% +1.92%
90% offered a salary of more than £21,000 £17,500 £17,000
10% offered a salary of more than £40,000 £34,500 £31,000
UK excluding London average salary £29,500 £28,500 £30,500
% change year-on-year
+3.50% -6.55%
Technical Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Yorkshire
Permanent IT job ads with a match in the
Job Titles category
6835 6998 5396
As % of all permanent IT jobs located in Yorkshire 97.18% 96.01% 95.91%
Number of salaries quoted 5496 5569 4279
Average salary £38,500 £37,500 £35,000
Average salary % change year-on-year
+2.66% +7.14%
90% offered a salary of more than £25,000 £24,000 £22,500
10% offered a salary of more than £52,500 £50,000 £52,500
UK excluding London average salary £40,000 £40,000 £37,500
% change year-on-year
- +6.66%

Technical Support
Jobs Demand Trend in Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Yorkshire region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Yorkshire

Technical Support
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Yorkshire region.

Technical Support Salary Trend in Yorkshire

Technical Support
Salary Histogram in Yorkshire

This chart provides a salary histogram for IT jobs citing Technical Support across the Yorkshire region over the 3 months to 6 May 2015.

Technical Support Salary Histogram in Yorkshire

Technical Support
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the Yorkshire region over the 3 months to 6 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire +6 48 £28,750 +16.65% 6
North Yorkshire +13 22 £30,000 -5.51% 3
South Yorkshire -14 2 £42,500 +84.78%
Technical Support
England

Technical Support
Top 30 Related IT Skills in Yorkshire

For the 6 months to 6 May 2015, IT jobs across the Yorkshire region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 84 (62.22%) Active Directory
2 75 (55.56%) Microsoft
2 75 (55.56%) Windows
3 68 (50.37%) VMware
4 55 (40.74%) VMware Infrastructure
5 48 (35.56%) MS Exchange
6 46 (34.07%) Microsoft Certification
7 43 (31.85%) MS Office
8 38 (28.15%) SAN
9 37 (27.41%) ITIL
9 37 (27.41%) Citrix
10 35 (25.93%) Hyper-V
11 33 (24.44%) SQL Server
12 32 (23.70%) MS Excel
13 31 (22.96%) Cisco
14 28 (20.74%) Windows 7
15 26 (19.26%) SharePoint
15 26 (19.26%) Linux
16 24 (17.78%) XenApp
16 24 (17.78%) SLA
17 23 (17.04%) VoIP
18 22 (16.30%) MCP
18 22 (16.30%) vSphere
19 21 (15.56%) Windows Server 2008
19 21 (15.56%) Exchange Server 2013
19 21 (15.56%) MCSA
19 21 (15.56%) Service Management
20 20 (14.81%) Windows Server 2003
20 20 (14.81%) VPN
21 19 (14.07%) Wireless

Technical Support
Top Related IT Skills in Yorkshire by Category

For the 6 months to 6 May 2015, IT jobs across the Yorkshire region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 48 (35.56%) MS Exchange
2 26 (19.26%) SharePoint
3 21 (15.56%) Exchange Server 2013
4 19 (14.07%) Exchange Server 2010
5 17 (12.59%) Exchange Server 2003
6 11 (8.15%) Exchange Server 2007
7 8 (5.93%) IIS
8 7 (5.19%) SharePoint 2010
9 6 (4.44%) WebSphere
9 6 (4.44%) Tomcat
10 5 (3.70%) Apache
10 5 (3.70%) GlassFish
11 1 (0.74%) Moodle
11 1 (0.74%) Lync
11 1 (0.74%) MQSeries
11 1 (0.74%) WebSphere Application Server
11 1 (0.74%) BizTalk Server
11 1 (0.74%) Blackberry Enterprise Server
Applications
1 43 (31.85%) MS Office
2 32 (23.70%) MS Excel
3 2 (1.48%) MS PowerPoint
Business Applications
1 2 (1.48%) Dynamics CRM
1 2 (1.48%) Dynamics AX
2 1 (0.74%) Sentinel
2 1 (0.74%) Dynamics NAV
Cloud Services
1 3 (2.22%) Office 365
Communications & Networking
1 38 (28.15%) SAN
2 23 (17.04%) VoIP
3 20 (14.81%) VPN
4 19 (14.07%) Wireless
5 16 (11.85%) LAN
6 14 (10.37%) WAN
7 10 (7.41%) TCP/IP
8 9 (6.67%) NAS
9 7 (5.19%) Cisco IOS
10 6 (4.44%) DNS
11 4 (2.96%) Firewall
12 3 (2.22%) iSCSI
12 3 (2.22%) Internet
12 3 (2.22%) DHCP
12 3 (2.22%) Fibre Channel
13 2 (1.48%) Structured Cabling
13 2 (1.48%) SNMP
13 2 (1.48%) SMTP
13 2 (1.48%) LDAP
13 2 (1.48%) Wi-Fi
Database & Business Intelligence
1 33 (24.44%) SQL Server
2 9 (6.67%) SQL Server 2008
3 8 (5.93%) SQL Server 2005
4 3 (2.22%) MySQL
5 2 (1.48%) MariaDB
6 1 (0.74%) SQL Server 2012
6 1 (0.74%) DB2
6 1 (0.74%) MS Access
Development Applications
1 1 (0.74%) Visual Studio
1 1 (0.74%) Subversion
1 1 (0.74%) Git (software)
General
1 8 (5.93%) Telecoms
1 8 (5.93%) Legal
2 5 (3.70%) Retail
3 4 (2.96%) Finance
4 3 (2.22%) Law
5 1 (0.74%) Manufacturing
5 1 (0.74%) Advertising
5 1 (0.74%) Billing
5 1 (0.74%) Back Office
Libraries, Frameworks & Software Standards
1 6 (4.44%) HTML
2 2 (1.48%) .NET
2 2 (1.48%) WAP
3 1 (0.74%) Application Packaging
3 1 (0.74%) WCF
3 1 (0.74%) J2EE
3 1 (0.74%) ASP.NET
3 1 (0.74%) Web Services
3 1 (0.74%) XML
Miscellaneous
1 9 (6.67%) Analytical Skills
2 8 (5.93%) Clustering
3 7 (5.19%) iSeries
4 5 (3.70%) iPad
5 4 (2.96%) NHS
5 4 (2.96%) iPhone
6 2 (1.48%) Mathematics
7 1 (0.74%) Blackberry
7 1 (0.74%) Replication
7 1 (0.74%) PKI
7 1 (0.74%) Smartphone
7 1 (0.74%) CCTV
7 1 (0.74%) Informatics
Operating Systems
1 75 (55.56%) Windows
2 28 (20.74%) Windows 7
3 26 (19.26%) Linux
4 21 (15.56%) Windows Server 2008
5 20 (14.81%) Windows Server 2003
6 17 (12.59%) UNIX
7 13 (9.63%) Windows 8
8 11 (8.15%) Windows XP
9 10 (7.41%) CentOS
10 9 (6.67%) Windows Server 2012
11 8 (5.93%) Ubuntu
12 4 (2.96%) Red Hat Enterprise Linux
13 3 (2.22%) Mac OS X
14 2 (1.48%) Android
15 1 (0.74%) Windows Mobile
15 1 (0.74%) Apple iOS
15 1 (0.74%) Debian
15 1 (0.74%) Windows 2000
15 1 (0.74%) HPUX
15 1 (0.74%) Solaris
Processes & Methodologies
1 37 (27.41%) ITIL
2 21 (15.56%) Service Management
3 8 (5.93%) Network Management
3 8 (5.93%) Change Control
3 8 (5.93%) Root Cause Analysis
3 8 (5.93%) Line Management
4 7 (5.19%) Mentoring
5 6 (4.44%) Coaching
6 5 (3.70%) Project Management
7 4 (2.96%) Disaster Recovery
7 4 (2.96%) Workflow
8 3 (2.22%) CRM
8 3 (2.22%) Business Continuity
8 3 (2.22%) Incident Management
9 2 (1.48%) Migration
10 1 (0.74%) Scrum
10 1 (0.74%) BCP
10 1 (0.74%) Process Management
10 1 (0.74%) Service Delivery
10 1 (0.74%) Problem Management
Programming Languages
1 16 (11.85%) SQL
2 5 (3.70%) Java
3 4 (2.96%) Python
4 2 (1.48%) PowerShell
4 2 (1.48%) T-SQL
5 1 (0.74%) VBA
5 1 (0.74%) C
5 1 (0.74%) C#
5 1 (0.74%) Shell Script
Qualifications
1 46 (34.07%) Microsoft Certification
2 22 (16.30%) MCP
3 21 (15.56%) MCSA
4 17 (12.59%) MCSE
4 17 (12.59%) MOS
4 17 (12.59%) MCDST
5 15 (11.11%) MCITP
5 15 (11.11%) VMware Certified Professional (VCP)
5 15 (11.11%) CCA
5 15 (11.11%) Citrix Certification
6 5 (3.70%) HND
7 3 (2.22%) HNC
8 2 (1.48%) Cisco Certification
8 2 (1.48%) ITIL Foundation Certificate
9 1 (0.74%) CCNA
9 1 (0.74%) Check Point Certification
9 1 (0.74%) ITIL Certification
9 1 (0.74%) Degree
9 1 (0.74%) MCTS
Quality Assurance & Compliance
1 24 (17.78%) SLA
2 1 (0.74%) QA
System Software
1 84 (62.22%) Active Directory
2 55 (40.74%) VMware Infrastructure
3 35 (25.93%) Hyper-V
4 24 (17.78%) XenApp
5 22 (16.30%) vSphere
6 16 (11.85%) XenServer
7 15 (11.11%) XenDesktop
8 4 (2.96%) VMware Server
9 2 (1.48%) VMware ESXi
9 2 (1.48%) Terminal Services
9 2 (1.48%) ISA Server
10 1 (0.74%) VMware ESX
10 1 (0.74%) vCloud
10 1 (0.74%) UAG
Systems Management
1 17 (12.59%) Backup Exec
2 9 (6.67%) Norton AntiVirus
2 9 (6.67%) SCCM
2 9 (6.67%) SCOM
3 8 (5.93%) Opsview
4 6 (4.44%) WSUS
5 1 (0.74%) OpenView
Vendors
1 75 (55.56%) Microsoft
2 68 (50.37%) VMware
3 37 (27.41%) Citrix
4 31 (22.96%) Cisco
5 18 (13.33%) Veeam
6 17 (12.59%) Dell
7 15 (11.11%) Riverbed
8 10 (7.41%) CheckPoint
8 10 (7.41%) NetApp
9 9 (6.67%) Symantec
10 8 (5.93%) Kaspersky
11 7 (5.19%) Splunk
11 7 (5.19%) Sage
11 7 (5.19%) Pegasus
11 7 (5.19%) Red Hat
12 6 (4.44%) HP
12 6 (4.44%) WatchGuard
13 5 (3.70%) IBM
14 4 (2.96%) Apple
15 3 (2.22%) Oracle
Leeds, West Yorkshire
4it Recruitment Ltd
Salary: From £35,000 to £40,000 per annum plus additional benefits
Posted: 5 days ago
Harrogate, North Yorkshire
4it Recruitment Ltd
Salary: From £20,000 to £25,000 per annum plus additional benefits
Posted: 5 days ago
York, North Yorkshire
Searchability
Salary: £20000 - £30000 per annum + benefits
Posted: 5 days ago
Leeds, West Yorkshire
Solutions Recruitment
Salary: From £24,000 to £28,000 per annum
Posted: 6 days ago
Halifax, West Yorkshire
The Bridge Ltd
Salary: Up to £25,000 per annum Plus Benefits
Posted: 6 days ago
York, North Yorkshire
Searchability
Salary: £30000 - £45000 per annum + benefits
Posted: 6 days ago
Leeds, West Yorkshire
Accumuli
Salary: £18,000 per annum
Posted: 6 days ago
Leeds, West Yorkshire
101 IT LTD
Salary: Salary to match candidate experience
Posted: 9 days ago
Leeds
Technical Prospects
Salary: Basic Salary Circa. £25,000 plus Benefits
Posted: 15 days ago