1 to 25 of 57 ITIL Jobs in the East of England

support to others, including Service Desk Analysts and Second Line Engineers Experience of producing and updating technical documentation to a high standard Experience of ITIL Service Management Experience of software maintenance and support to include servers, workstations, laptops, network, and peripheral devices. Experience in the installation and configuration of Microsoft more »

MS-500, AZ-104, AZ-140, MD-100, MD-101 Previous experience working in an MSP An understanding of Project Lifecycles Exposure to ITIL or other ITSM frameworks SIP/VOIP Telephony and mobile device experience Technical pre-sales experience About Us Cheeky Munkey Ltd are a thriving IT Managed more »

of IT services Requirements: * Degree level qualification in an IT related subject * Senior level experience ideally with certification such as CCNA, CompTia, MCSA or ITIL * Good technical problem-solving skills and experience * Significant experience in technical administration roles both hardware and software * Windows server administration (DHCP, DNS, Active Directory) * Network more »

equivalent in Maths and English - IT certificated desirable but not essential. - Desired but not essential skills in vanti, ServiceNow, O365 administration, AD, Comptia A+, ITIL, MCSA, Citrix, MFA, Customer service. Outlook, Folder file permissions, Wi-Fi/Network troubleshooting, Distribution lists. Requirements: - Regularly updating incidents logged on the Incident Management more »

equivalent in Maths and English - IT certificated desirable but not essential. - Desired but not essential skills in vanti, ServiceNow, O365 administration, AD, Comptia A+, ITIL, MCSA, Citrix, MFA, Customer service. Outlook, Folder file permissions, Wi-Fi/Network troubleshooting, Distribution lists. Requirements: - Regularly updating incidents logged on the Incident Management more »

Ticket Management Comfortable with liaising and working alongside 3rd Parties. Display flexibility and the ability to manage your day effectively Desirable skills/qualifications: ITIL Foundation 3 4 years experience supporting Windows environment Windows certification This is an excellent opportunity to join us and as an employee you will gain more »

service and support. Maximise productivity and improve service delivery to achieve and exceed SLAs, OLAs and KPI targets. QUALIFICATIONS, SKILLS AND EXPERIENCE • Awareness of ITIL methodologies and best practice • Good working knowledge of Microsoft Word, Excel and Outlook • Previous supervisory experience ESSENTIAL ATTRIBUTES • A real passion for people management and more »

Intune administration * Knowledge on supporting conference room devices * Knowledge on managing cloud printing * Managing asset inventory. * Desktop support experience on Microsoft Managed desktop environment * ITIL certifications or process knowledge This is an excellent opportunity on a great project of work, If you are looking for your next exciting opportunity, apply more »

analysis and deployment. Excellent communications and organisational skills as well as the ability to work independently as well as in a team. Experience in ITIL ICT service delivery and SAFE Agile delivery of critical infrastructure. Experience of working under pressure to meet deadlines while handling multiple priorities. Understanding of the more »

of IT infrastructure, including hardware, software, and networking concepts. • Proficiency in troubleshooting desktops, laptops, operating systems (Windows, macOS), and common business applications. • Familiarity with ITIL framework and IT service management principles. • Excellent problem-solving skills and ability to diagnose and resolve complex technical issues. • Strong organisational skills with the ability more »

a similar 1st line support role is preferred but not essential. - Strong communication and interpersonal skills with a customer-centric approach. - Basic understanding of ITIL principles and IT service management. - Proficiency in Microsoft Office applications and familiarity with Windows operating systems. - Ability to multitask and prioritize workload effectively in a more »

solutions A good understanding of ISP solutions and connectivity requirements Wi-Fi solution experience & knowledge An understanding of the core IT compliance competencies for ITIL, GDPR & PCI/DSS etc. Personal Attributes: Excellent written and oral communication and interpersonal skills, especially comfortable with non-technical personnel Multi-tasking capabilities and more »

functionality, including indexes, schemas, and triggers It would be great if you had: Experience/knowledge of MongoDB, Oracle, Linux OS distributions or PostgreSQL ITIL Certifications Understanding and working experience with VMware environments If you are interested in this role but not sure if your skills and experience are exactly more »

customers. Therefore, you will: Assist the Head of Pre-Sales and International Projects and wider team with requirements gathering, transition preparation, and adoption of ITIL to deliver to contractual agreements Work with Sales, Delivery and other stakeholders to help ensure smooth deliveries, that are on time and to budget Analyse more »

support to others, including Service Desk Analysts and Second Line Engineers Experience of producing and updating technical documentation to a high standard Experience of ITIL Service Management Experience of software maintenance and support to include servers, workstations, laptops, network, and peripheral devices. Experience in the installation and configuration of Microsoft … solutions. Flexibility and adaptability. Proactive and innovative working attitude CLEARANCE REQUIREMENT: Ability to gain a high level of clearance - DV (Developed Vetting) BASIC QUALIFICATIONS: ITIL Foundation Qualification. Agile Foundation & Practitioner Certifications. Microsoft Certifications. Who We Are: Leidos UK & EUROPE we work to make the world safer, healthier, and more efficient more »

devices using Intune across our client estate of Windows, MacOS, IOS and Android systems Prepare relevant, accurate technical documentation Manage changes in accordance with ITIL processes. ?Skills, Qualifications and Experience: You will hold Microsoft Azure certifications such as Virtual Desktop, Solutions Architect Expert and M365 Administrator Expert. Proven experience as more »

have… Experience with transaction processing systems around point of sale systems Experience troubleshooting on a Windows Server environment IIS Server Knowledge An understanding or ITIL (IT Infrastructure Library) Any transact SQL query knowledge would be great for us Experience with Azure DevOps What can we do for you? This position more »

/Technical or Enterprise architect Knowledge and experience in Platform Architecture, with skills in technical architecture, cloud solutions, and more Familiarity with ITSM and ITIL Understanding of different modelling languages (UML and ArchiMate) Experience in system development life cycle methodologies (Agile, DevOps) Excellent interpersonal skills in facilitation and negotiation Specific more »

Servers. Brilliant customer-facing skills and phone manners. Experience with Azure Installation. SharePoint Administration. Experience with Network Installation. CCNA/CompTIA Network+ Knowledge of ITIL Framework. Experience with UTM/Watchguard Responsibilities Deliver comprehensive IT support to clients (2nd/3rd line) Proactively monitor client infrastructure using RMM solutions Manage more »

matching and cleansing of data across systems. Experience Proven experience working in 2 nd/3 rd line support role Experience of working with ITIL processes within an organisation, in particular, incident, request, change and problem Management Experience working in a customer facing technical role Proven experience working with and more »

matching and cleansing of data across systems. Experience Proven experience working in 1 st and 2 nd line support role Experience of working with ITIL processes within an organisation, in particular, incident, request, change and problem Management Experience working in a customer facing technical role Proven experience working with and more »

is first prize Floorwalking experience, and remote support essential Windows 10 – Support Office 365 – Support Active Directory experience Support of Mobile/iPad devices ITIL process would be an advantage Ensure logged jobs are reviewed- knowing also when to escalate to provide the highest level of service Fast troubleshooting with more »

telephony, backup, Firewalls, switching, and routers. * Excellent knowledge of Microsoft Operating Systems and networking principles. * Relevant IT certifications desired (Microsoft Associate, CCNA, AWS, GCP, ITIL, PRINCE, etc.). * Eagerness to develop technical and customer service skills coupled with excellent communication and time management abilities. This is a great opportunity for more »

Hourly pay - £16.30 3 month contract - extensions - could go perm in the future Ideal Technology/experience: Ivanti, ServiceNow, O365 administration, AD, Comptia A+, ITIL, MCSA, Citrix, MFA, Customer service. Outlook, Folder file permissions, Wi-Fi/Network troubleshooting, Distribution lists. Answering incoming contacts from customers and to accurately log more »

versions, collect crash dumps, and check specifications. Competence in Microsoft Office software. Desirable skills and experience: Education to degree level, preferably in STEM topics. ITIL Service Delivery qualification. Understanding of Digital printing technology. Understanding of Colour Management. Basic understanding of electronics. Ability to use an Oscilloscope/DVM. Understanding of more »