Jobs 1 to 15 of 83

Service Desk Analyst

Peterborough -
Hays IT - Uk Posting account
Skills and experience required *Experience of working in a technical Service Desk environment is required *You'll be self-motivated, an excellent communicator with strong customer service skills *An understanding of ITIL best practices will also be beneficial, preferably certified at Foundation Level *Microsoft operating systems, Microsoft applications Microsoft Active...
Rate: £13.00 - £15.00 per hour
Posted: 9 days ago

1st Line Support

Peterborough, Cambridgeshire -
Anderson Lamb
Anyone with strong customer service skills should apply. My client is a large managed service provider with an exceptional record of providing IT solutions and hardware. They were established over 20 years ago and still run by the same family. With multiple offices and data centres across the UK and...
Salary: From £10 to £12 per hour
Posted: 4 days ago

Infrastructure Support Analyst (Windows Server, AD) - nr Peterborough

Peterborough, Cambridgeshire -
The Bridge Ltd
We are looking for a highly organised, customer focused individual with strong Windows Server, Active Directory and Networking skills. Ideally we are looking for people with experience in Windows Server, Active Directory, Exchange, Windows Desktop skills, Networking Skills and Virtualisation skills (ideally Hyper-V or VMware). Any experience in SQL...
Salary: £35,000 - £45,000 + good benefits
Posted: 3 days ago

2nd Line Support

Peterborough -
Hays IT - Uk Posting account
Skills and experience required *Experience of working in a technical Service Desk environment is required *You'll be self-motivated, an excellent communicator with strong customer service skills *An understanding of ITIL best practices will also be beneficial, preferably certified at Foundation Level *Microsoft operating systems, Microsoft applications Microsoft Active...
Rate: £13.00 - £15.00 per hour
Posted: 3 days ago

Systems lead

Essex -
Computer Futures
The successful person is being brought in to cover a wide range of technical areas and up and coming projects including - Windows Server upgrade to 2012, Exchange upgrade to Cloud O365, they are also looking into the Cloud platform. You would also be responsible for initially 2 Systems Engineers, bringing...
Salary: £50000 - £55000 per annum + competitive
Posted: 8 days ago

Service Design SME

Bedfordshire -
Nicoll Curtin
This will then drive and define the approach to transition and ensures that Operational Level Agreements (OLAs - internal), and/or underpinning agreements (external) are in line with SLA targets. The ideal candidate for the Service Design Specialist role should have the following skills / experience - - Service Management & Design. - ITIL V3. - Ability...
Rate: £350.00 - £390.00 per day
Posted: 3 days ago

Service Desk Manager

Ipswich -
Interquest - ITQ Financial - Tunbridge Wells
As part of the companies recently redesigned Service Delivery function you will be responsible for managing the Service Desk Team to triage, resolve and escalate calls, whilst delivering the highest standards of customer service. Accountabilities: *Responsible for leading and motivating the team to: oAchieve the agreed SLA's... oDevelop the...
Salary: £30000 - £43000 per annum
Posted: 2 days ago

2nd line Support Analyst - Peterborough

Peterborough, Cambridgeshire -
Directions On-line Ltd
Strong technical skills covering but not limited to Windows Operating Systems and networking. Excellent understanding of TCP/IP networking theory and practical implementation thereof. Excellent understanding of Windows operating system (services, security, event log etc) Desired but not essential skills: Good understanding and experience of SQL Server, Windows Server administration,...
Salary: From £26,000 to £27,000 per annum healthcare , pension , shift premium
Posted: 4 days ago

Service Desk/ First Line support Analyst / call logger

Peterborough, Cambridgeshire -
Global Technology Solutions Ltd
Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements... * Escalate potential service issues initially with Team Leader/Service Desk Manager /Service Delivery Manager. As a 1st Line/ Service Desk/ Remote Support Analyst / Call Logger you must have the...
Rate: £11 - £13 per hour
Posted: Yesterday

Service Delivery/Incident Manager

Norwich -
I4 Recruitment
5 years’ experience within an Incident, Problem or Service Management role, ideally within a large scale Operational environment. Excellent knowledge of incident and problem management process including support models, SLAs and quality standards. Experience of process design and continuous improvement... Proficient in Microsoft Office applications including Outlook, Word, Excel, PowerPoint.....
Salary: £30k - 40k per year + bonus
Posted: 9 days ago

Service Desk Manager, Help Desk Manager

Suffolk -
Sanderson
My client is a market leader within a highly competitive market sector. Due to an internal secondment they are looking for an ITIL accredited Service Desk Manager. This position is based in Suffolk and is initially on a 6 month contract basis with the possibility of a permanent opportunity upon...
Posted: Yesterday

IT Service Desk Analysts

Hatfield, Hertfordshire -
JM
We value people over process and are looking for individuals with strong customer service experience who care about quality of service and customer engagement... *Involvement in end user computing adoption, for example Office 365... *Competent user of Microsoft Office and Operating Systems configuration. *Competence using Citrix, Web Browsers, Print Solutions. *...
Salary: £20000 - £28000 per annum + Benefits
Posted: 2 days ago

Business Analyst

Bury St. Edmunds, Suffolk -
Agentis Solution
Our Client is an independently owned and financed company with over twenty years history delivering successful web sites and integrated web applications within the not-for-profit sector and beyond. They are looking for a... The Business Analyst will be involved from initial concept through to final implementation acting as...
Salary: From £30,000 to £40,000 per annum
Posted: 7 days ago

Service Delivery Analyst / Service Analyst

Chelmsford, Essex -
Robert Walters
An excellent role has arisen for a Service Delivery Analyst to join a growing company, this role will ideally be located in Chelmsford, but we can consider Hope Valley, or Newcastle. The role will support the Service Delivery Manager to ensure the IT Services provided by 3rd parties are operating...
Salary: £25000 - £32000 per annum
Posted: 4 days ago

ICT Project Engineer Windows 7 Roll Out

Basildon, Essex -
LA International
Microsoft - MCSE / MCDST... *Strong Windows 7 error diagnosis and software fault finding experience... *Good knowledge of SafeBoot / McAfee End Point Encryption. *Good Knowledge of Sophos / Cisco Any Connect Client... *Hardware Support for Dell Desktops / Laptops /Panasonic Toughbook. *Asset management / Asset audit skills / ITIL - good documentations skills required to record all...
Posted: 8 hours ago