Jobs 1 to 15 of 74

Senior 2nd line analyst

Bedfordshire -
HAYS INFORMATION TECHNOLOGY
This role will be responsible for the provision of Service Delivery support, taking ownership for the full lifecycle of an incident or request and the co-ordination of and/or liaison with third party support providers and internal teams to ensure that incidents/requests are handled in line with the...
Salary: £30000.00 - £50000.00 per annum
Posted: 6 days ago

Service Desk Analyst

Peterborough, Cambridgeshire -
HAYS INFORMATION TECHNOLOGY
We are looking for a Service Desk Analyst to join a fast paced, busy, technical Service Desk team providing a high level of customer service to users. You will provide first and second line support for all of the IT systems as well as looking after the access to those...
Rate: £13.00 - £15.00 per hour
Posted: 4 hours ago

1st level Service Desk Support / helpdesk analyst

Peterborough, Cambridgeshire -
@ITS
The IT issues will need your experience across the entire Microsoft Suite including windows XP, and 7 operating systems, office 2000 and surrounding technologies and peripherals. Our 1st line Service Desk Support / Help desk analyst will need to have: - Proven helpdesk experience (high intensity) ITIL (or Service desk institute accreditation) -...
Salary: Negotiable
Posted: 6 days ago

Service Desk Analyst/Support Analyst

Sandy, Bedfordshire -
Experis Ltd
Service Desk Analyst / Helpdesk Analyst / Support Analyst / 1st Line Support... £20,000 - £25,000. Sandy, Bedfordshire. Commutable: Bedfordshire, Hertfordshire, Cambridgeshire and Northamptonshire... This a fantastic opportunity for skilled Service Desk Analyst's/Support Analsyt's to join a great organisation's expanding IT team due to an increase in staff...
Salary: £18000.00 - £25000.00 per annum + + additional benefits
Posted: 3 hours ago

Service Delivery Team Leader L2

Bedfordshire -
Hays IT - Uk Posting account
Key responsibilities of this position will be to oversee the full user support life cycle of incidents and requests from initial capture through to closure, in line with agreed service levels and ITIL best practice... In order to be successful, I will be looking for the following qualities in a...
Rate: £35000.00 - £45000.00 per annum
Posted: 26 days ago

Service Management Analyst

Peterborough, Cambridgeshire -
BGL Group
We are looking for a Service Management Analyst (SMA) to work in our Service Delivery Team... You may have been performing a similar role in another company and have ITIL accreditation or you may be keen to pursue your Foundation Certificate with us - either way you will have experience with...
Salary: Up to £35,000 per annum + excellent benefits
Posted: 5 days ago

Service Desk Analyst - ITIL / Microsoft

Peterborough, Cambridgeshire -
The Bridge Ltd
The client run a Microsoft environment and therefore experience in Microsoft Operating Systems, Microsoft Applications (Office, Word, Excel, PowerPoint, SharePoint etc.), and Microsoft Active Directory (AD) is preferred... ITIL, Foundation, Practitioner, MS, Microsoft, Office, Word, Excel, PowerPoint, Outlook, SharePoint, Active Directory, AD, Call Logging, Service Desk, First Line, 1 st...
Rate: From £95 to £110 per day
Posted: 4 hours ago

1st Line Support

Peterborough, Cambridgeshire -
Anderson Lamb
Anyone with strong customer service skills should apply. My client is a large managed service provider with an exceptional record of providing IT solutions and hardware. They were established over 20 years ago and still run by the same family. With multiple offices and data centres across the UK and...
Salary: From £15,000 to £20,000 per annum Plus fantastic benefits
Posted: 5 days ago

Service Desk Analyst - First Line Support/Service Support

Peterborough, Cambridgeshire -
Yorkshire Building Society
What you'll need: With a good working knowledge of Office and Windows Operating Systems you will be comfortable working autonomously or as part of a team to resolve issues... An understanding of ITIL best practices will also be beneficial, preferably certified at Foundation Level. This role requires the successful...
Posted: 2 days ago

Service Desk Analyst - 1st Line Support

Norwich, Norfolk -
Experis Ltd
Identify trends and alert the Service Delivery Team Leader of any issues... As an experienced Service Desk Analyst you will be expected to have the following skills: An ITIL Qualification is not essential but beneficial in understanding the Service Desk and its delivery model. * Microsoft Office qualifications or a high...
Salary: £15000.00 - £25000.00 per annum + Y
Posted: 4 hours ago

Service Desk Analyst, Support Analyst, Helpdesk 16-25k -Bedfordshire

Sandy, Bedfordshire -
SmartSourcing plc
Service Desk Analyst, Support Analyst, Helpdesk - ITIL - South East - 16k- 25k... ITIL... Excellent verbal and written communication especially when producing documents using the standard Microsoft applications... Skills and Experience: Experience of working within SLA''s for incident and service requests. Word, Excel, PowerPoint and Outlook. An ITIL Foundation certificate is...
Posted: 3 days ago

Senior Service Desk Analyst

Sandy, Bedfordshire -
Experis Ltd
Identify trends and alert the Service Delivery Team Leader of any issues... As an experienced Service Desk Analyst you will be expected to have the following skills: An ITIL Qualification is mandatory in understanding the Service Desk and its delivery model. Microsoft Office qualifications or a high level of experience...
Salary: £3000 - £40000 per annum
Posted: 5 days ago

Service Desk Analyst

Cambridge, Cambridgeshire -
JM
The ideal Service Desk Analyst will have the following key skills and experience: *Experience within an ITIL environment. *Citrix. *Understanding of Microsoft Active Directory. *Experience of Blackberry support... *Troubleshooting of end-user issues - Microsoft Office, E-mail, printers, mobile devices... *Remedy (Desirable) *ITILv3 Foundation Certification (Desirable) *Troubleshooting of end-user...
Rate: £100 - £175 per day
Posted: 3 hours ago

Applications Support Analyst

Harlow, Essex -
Experis Ltd
Assist in system testing and implementation of any software changes and new releases relating to applications... As an experienced Application Support Analyst you will be expected to have the following skills: An ITIL Qualification is preferred but not essential but an understanding of ITIL environments is essential. In depth understanding...
Salary: £21000.00 - £26000.00 per annum + y
Posted: 6 days ago

Application Support Analyst

Harlow, Essex -
Cooper Lomaz Recruitment Ltd
My client is looking for an individual with IT Support experience up to 2nd line, who has worked with a bespoke software in a service desk environment.
Salary: £21k - 26k per year
Posted: 5 days ago