Jobs 1 to 15 of 28

Escalation Manager

Berkshire -
Lorien Resourcing
Chairing post incident reviews, working closely with Problem Management to aid Root Cause Analysis. Stakeholder Management, build close working relationships with geographically dispersed technical teams, 3rd party vendors and Customer representatives in order to provide service excellence. Experience of Incident Management and ITIL Management Foundation v3... Candidates must be willing...
Salary: benefits package
Posted: Yesterday

Service Improvement Manager / Executive - ITIL Cloud- Hampshire

Farnborough, Hampshire -
Zorba Consulting Limited
ITIL Service Improvement Manager / Executive with experience of developing and implementing service management processes required for rapidly growing Cloud Solution Provider in Hampshire... The role will also support the day-to-day delivery of cross functional processes which directly affect the customer experience, for example Incident or Problem management... They...
Salary: From £35,000 to £45,000 per annum + bonus + benefits
Posted: 3 days ago

Service Delivery Manager - Southampton

Hampshire -
NES Global Talent
Service Delivery Manager required for my Client based in Southampton, my client is a well established and branded company in the UK and are one of the leading Services Providers in the UK. Service Delivery Manager to ensure 'best practise' standardised methods and procedures are used for the efficient, effective...
Salary: £50000 to £65000 per annum - Car + bonus etc
Posted: 6 days ago

IT Service Manager

High Wycombe, Slough, Maidenhead -
Brightred Resourcing
Working with groups both internally and externally this person will be responsible as follows: - IT Service Management. - Delivery of robust and stable IT services against defined Service Level Agreements (SLA) - Leadership of IT Service Management team... - Incident and Problem Management. - Change Management... - Background and thorough understanding of ITIL... - Degree level...
Salary: £65k plus car allowance, bonus and benefits.
Posted: 26 days ago

Problem Manager

Bracknell, Berkshire -
Lorien Resourcing
ITIL v2, WIN7, MS Office- Exciting opportunity as Problem Manager in Bracknell... The ideal candidate will have completed ITIL v2 Service Management foundation and v2 Problem Management Practitioner OR v3 SM foundation and v3 Service Operations, be professional and efficient, excellent communicator, be willing and eligible to undergo SC Clearance (...
Salary: Neg. dependant on exp.
Posted: 5 days ago

1st / 2nd LIne Service Desk Team Leader (ITIL)

Horsham, West Sussex -
Stafford-Sharp Associates
Production and maintenance of the Service Catalogue, CMDB and Asset Management... Incident, Problem and Change Management. Performance management of team members... Delivering measurable process improvements and increase in customer satisfaction Skills: Quality Control, Performance Management, Change Management, Exchange, Active directory, support, Citrix, server, windows, Microsoft, sql, iis, group policies,1st...
Salary: From £32,000 to £40,000 per annum
Posted: 20 hours ago

3rd Line Operations Team Manager - Bracknell

Bracknell, Berkshire -
Vodafone
Contributing to the Customer Services and wider business, objectives to improve: fault management performance, Service reliability and Service performance... Complex incident management (Technology and Solution based). Root Cause analysis for major incidents and escalated faults... Work with Customer Services and BE&T managers and team leaders to: Improve fault management...
Posted: 9 days ago

IT Capacity and Continuity Manager

Southampton -
Specsavers
This position has responsibility for the fulfilment of Capacity management and IT Service continuity management processes largely as defined by ITIL... Key Responsibilities Delivery of activities relating to both capacity and continuity will be assisted by nominated individuals within each of the services teams, thereby creating a virtual team for...
Posted: 16 days ago

Systems Architect - Berkshire;

Bracknell, Berkshire -
Evolution Recruitment Solutions
As a Technical Infrastructure Architect you will assist the business in a large scale transition programme and key technology refresh across the business. You will lead the design on Networking and Telephony and also advise in large scale technical solutions for the organisation from Networking & Telephony Subject Matter Expert perspective...
Salary: Circa 54,000 - 71,500 + bens
Posted: 6 days ago

IT Help Desk Problem Management Co-Ordinator- West Sussex

West Sussex -
CPS Group
The role will focus on working with the IT outsource provider to proactively manage IT issue escalation through to resolution. Liaising with resolver groups to identify effective resolutions and ensuring effective feedback of resolutions to both IT Management team and to internal customers is given. There is also a large...
Rate: Market Daily Rates
Posted: 16 days ago

2x Infrastructure Engineers (Windows, AD, Exchange) - Reading

Reading -
Computer Futures
Technology: Windows Server, Active Directory, Exchange, VMware, DNS, SCCM, IIS, ISA, SQL... Ideally applicants will have an IT related degree accompanied with MCITP, MCTS OR MCSE Certifications . You will have capabilities within (Enterprise Level) 3rd Line Technical Support, working with technologies such as; Microsoft Operating Systems (Windows 2008 or 2012),...
Salary: £40000 - £50000 per annum + competitive
Posted: 8 days ago

Technical Infrastructure Architect (End User Computing) - Berkshire;

Bracknell, Berkshire -
Evolution Recruitment Solutions
As a Technical Infrastructure Architect you will assist the business in a large scale transition programme and key technology refresh across the business. You will lead the design on End User device, systems and associated services and also advise in large scale technical solutions for the organisation from a End...
Salary: Circa 44,900 - 61,200 + bens
Posted: 6 days ago

3x Operation Engineers - Reading

Reading -
Computer Futures
Technology: MCITP, MCTS, MCSE, Windows Server, Active Directory, Exchange, VMware, Citrix... MCITP, MCTS, MCSE CERTIFICATIONS WILL BE HIGHLY DESIRABLE AT THIS STAGE... Technical Requirements; Microsoft Operating Systems (Windows 2008 or 2012) Active Directory, DNS and Microsoft Networking. VMware and virtual environments. Citrix, Microsoft SQL, Exchange, ISA, Netbackup, SCCM... Microsoft Clusters...
Salary: £40000 - £50000 per annum + competitive
Posted: 8 days ago

3x 3rd Line Support Engineers (Windows) - Reading, £50,000

Reading -
Computer Futures
Computer Science or Computer Engineering & Microsoft Certifications i.e. MCITP, MCTS or MCSE. Your technical experience will include; Windows Server 2008 or 2012. Active Directory, DNS... Microsoft Networking... VMware or Citrix. Microsoft SQL, ISA, Netbackup, SCCM. IIS and web server applications... Problem management... Updating Operations Management on current cases and...
Salary: £40000 - £50000 per annum + competitive
Posted: 8 days ago

Technical Infrastructure Architect (Server & Virtualisation) - Berks

Bracknell, Berkshire -
Evolution Recruitment Solutions
You will lead the design and architecture on UNIX/Linux Server & Virtualisation (VMware, KVM, Hyper-V) and also advise in large scale technical solutions for the organisation as a Server & Virtualisation Subject Matter Expert... Follow ITIL framework for the provision of reactive and proactive Problem Management... Deep knowledge of Virtualisation...
Salary: 50,000 - 61,000 + excellent benefits
Posted: Yesterday