Jobs 1 to 15 of 93

Service Centre Analyst - Investment Management

City of London -
Real Staffing
is required to join a leading Investment Management firm with over £90 Billon of assets across the globe... Ensure that response time and resolution time objective are met as defined in the SLA... Essential Experience of Service Desk Analyst: Firm understanding of Microsoft based technologies such as: Windows Operating Systems (...
Salary: £40000 - £50000 per annum + competitive
Posted: 22 days ago

Service Desk - 1st Line Administrator

West London -
Questor Resourcing
They provide a range of both Web based and Windows Desktop applications. All these interact via a shared repository that is based on a relational database technology... - Overall knowledge of Windows operating systems and associated applications. - A commitment to service management best practice as defined by ITIL... - Commitment to Quality...
Rate: to £22k - 3 month temp role
Posted: 10 days ago

Service Desk Analyst

London -
H&R Talent
Day to day you will providing telephone, remote and email support on a first line basis to the users and must have previous experience working in a busy service desk environment using call logging software and working to SLA's... Windows XP/ 7, Active Directory administration Citrix Lotus Notes (Desirable-...
Rate: From £12 to £20 per hour
Posted: 5 days ago

Remedy Support Analyst

City, London -
World Pay
The BMC Remedy Administrator sits within Worldpay Service Management and is responsible for operations and maintenance support for the day-to-day management of the IT service management suite... ITIL v3 Foundation will be highly advantageous, as well as working knowledge of MS Windows Server 2008 R2 Operating System, ADDM...
Salary: Competitive
Posted: 5 days ago

Deskside Assist Engineer (Finance)

City, London -
Eligo Recruitment Ltd
You will be responsible for ensuring that incidents and service requests are completed quickly and efficiently and prioritise these incidents based on their SLA and importance. Other responsibilities include logging tickets, keeping calls up to date and resolving tickets, troubleshooting and resolving 1st and 2nd line desktop issues, taking ownership...
Salary: £25000 - £32000 per annum
Posted: 2 days ago

Service Desk Process Owner

City, London -
Advanced Resource Managers
This function will be responsible for the Service Management of the ICT estate for a major Civil Government Department. To support this my client is looking to recruit highly motivated professionals with experience in the delivery of major service transition programmes of work and within the Service Operations ITIL discipline...
Rate: Negotiable
Posted: 2 days ago

Mac/Windows Desktop Support Team Leader

London -
Ashdown IT
For this role you will need to have solid 2nd line support skills with both Mac and Windows hardware/software as well as team leading experience. With responsibility for a team of Desktop Support Analysts covering both Mac and Windows technologies, you will be required to manage workloads, SLA's...
Salary: £45000 per annum
Posted: 2 days ago

Service Desk Analyst - City of London - £28k Circa

City, London -
Deerfoot IT Resources Ltd
Keeping employees updated on the progress of calls in accordance with agreed priority and SLA... *Knowledge of Networking (TCP/IP) and DHCP and DNS, MS Exchange 2003/2010 Citrix and VMware and windows 7, office 2010... *Experience providing Smartphone/Tablet support for various popular devices currently on the market... Education/...
Salary: £28000 per annum
Posted: Yesterday

Treasury Support Analyst - Banking - City of London - £58-60K

City, London -
Deerfoot IT Resources Ltd
Our client is a major International Bank based in the City of London that is extremely well run with their EMEA HQ based in London. We have received very favourable feedback from individuals that have join via ourselves over the past 18 months. We consider this to be one of...
Salary: £58000 - £60000 per annum + Bonus and Benefits
Posted: 21 hours ago

Network/Infrastructure Manager - Global Company

City of London -
Interquest - IQ ESM
This role will suit someone from a highly technical background that is interested in focusing more on a Service Delivery / Customer focused role while remaining hands on. Ideally you will come from Network Manager / Infrastructure Manager / Service Delivery / Team Lead role... Skills Required: *Strong Infrastructure, Networking, AD, Exchange, SQL, MS...
Salary: £45000 - £54000 per annum + Bonus + Benefits
Posted: 6 days ago

Service Delivery Manager, Media - London - £70K

West London -
Rullion IT Plus
Service Delivery Manager is being sought by one of the leading Media organisations in the world to manage the relationship between key 3rd parties for onboarding of software/domain operating models into the business within the ITIL framework, it is essential you an ITIL expert... You will be required to...
Salary: £65000 - £70000 per annum + benefits + bonus
Posted: 6 days ago

Breakfix Engineer / 2nd Line / Desktop Support

North London -
Allied Worldwide
The technologies supported include Microsoft desktop operating systems including Windows 7, Servers, OS and Office Suite and Citrix... - Work to Service Level Agreements (SLA’s) in pressurised environments... Technical skills required: - Must have good working knowledge of Windows operating systems. (XP and Windows 7) - Must have experience working in a...
Salary: Unspecified
Posted: 7 days ago

Service desk engineer

London -
Capita - ITIN
Key Duties *To provide a call-answering and logging function for the Managed Service Contracts *To carry out a wide range of first time fixes against an agreed service level including account unlocks, mailbox issues, profiles and network drives *To log Change and Service Requests from e-mail and undertake...
Salary: £20000.00 - £22000.00 per annum
Posted: 22 days ago

IT Senior Support Analyst - Investment management - London

London -
Huxley Associates
A prestigious investment management firm is looking to expand their VIP support team; they are looking to bring in experienced support professionals, who are looking to take their career to the next level... Technical skills required: Windows 7, Outlook and office 07/10 support... Instillation and configuration of: workstations, VoIP,...
Salary: competitive
Posted: 5 days ago

Service Desk Analyst (Shift based)

City of London -
Bluefire Consulting
The company work in an ITIL environment therefore any experience or ITIL foundation certifications are highly advantageous... *Working with service partners, ensuring any incidents escalated to them are being completed in time with agreed SLA's... You will be educated to degree or equivalent standard and will be looking for...
Salary: £19000 - £22000 per annum + Excellent Benefits
Posted: 6 hours ago