Service Level Agreement (SLA) Jobs in London
Jobs 1 to 15 of 91
TelecityGroup International Limited
The ideal candidate will have a proactive and self-motivated work ethic, with the ability to meet SLA’s and agreed deadlines to a consistently high standard... A technical background, especially within the Microsoft environment. An understanding of ITIL and Service Desk best practice, and experience working in an ITIL...
Salary: Up to £26,000 per annum CompetitivePosted: 9 days ago
My client a top international company is currently looking to recruit a Service Analyst with Information Security experience to join them in Central London on a contract basis... *Key Performance Indicators (KPI) and Service Level Agreements (SLA) definition... *Optimise and report on Incident, Problem and Change Management metrics... Key skills...
New - Service Delivery Manager - MSP - South London - Up to £45k Service Delivery/ Support/ ITIL Are you a Helpdesk Lead/ Manager looking to get into Service Delivery?... The environment is fast paced and quite hectic due to the growth, the service management is a new layer they have brought into the...
Salary: £40000 - £45000 per annum + competitivePosted: 12 days ago
East London -
Virtuoso is seeking a driven and experienced Service Delivery Manager to join their rapidly growing team. The successful candidate will be responsible for building and maintaining long term customer relationships and ensuring delivery teams are meeting obligations and SLA’s. In addition the role will include development of the service...
Salary: From £45,000 to £55,000 per annumPosted: 19 days ago
City, London -
Coal IT Services
Maintain and oversee installation, configuration, maintenance and troubleshooting of end users Workstation hardware, software and peripheral devices, as well as manage calls logged at the Support Desk ensuring timely resolution in accordance with the agreed SLA's... - Strong knowledge of Windows XP Professional/Windows 7 - Exceptional working knowledge of all...
Salary: From £22,000 to £26,500 per annum + Bonus & Excellent Benefits PackagePosted: 5 days ago
Location: London. Package: excellent package available. Role Profile: Our Client a Global educational publishing Organisation is looking for Security operations service analyst, the Security Operations Service Analyst will be responsible for documenting, aligning and maintaining the global security service quality framework. Candidates must have an in-depth understanding of converting...
City of London -
Modis International - London
You will be responsible as one of the Service Delivery Manager's in an IT focused environment for delivering a consistent, cost effective and quality service around the physical desktop infrastructure for the business users of the company. You will be responsible for monitoring SLA's to ensure suppliers are...
Salary: £40000 - £50000 per annum + bonusPosted: 25 days ago
This is an excellent opportunity for a Service Desk Analyst to progress within a global organisation and gain exposure to the latest technology... Requirements: Excellent customer service experience. Team player - dealing with a wide range of people, working under pressure. MUST have solid working knowledge of both PCs and Macs...
Salary: £24000 - £28000 per annum + bonus + bensPosted: Yesterday
Interquest - IQ ERP
Experience of working to SLA's and KPI's. *Proven capability of Problem Management. *Competent user of Active Directory and Exchange. *Experience of supporting Windows XP and 7, Windows 8 is desirable. *Experience of supporting Windows Servers 2003, 2008 and 2012. *Good working knowledge of TCP/IP, DNS, WINS and...
Salary: £22000 - £28000 per annum + BenefitsPosted: 24 days ago
Anthony James Consulting
You must have demonstrable experience within a service delivery management capacity, leading and managing projects and teams. You must also have a background working alongside leading Infrastructure vendors such as Microsoft, Citrix, EMC, IBM, HDS, Brocade, Cisco and Symantec. Required experience for the Service Delivery Manager: Strong client relationship management...
Salary: Up to £60,000 per annum 25 days holiday, pension, life insurance, healPosted: 3 days ago
City of London -
Opportunity for training and exposure to multiple technologies including Amazon Web services... *Desktop (Windows/Mac) systems experience or an advantage. *Microsoft Office and Active Directory experience preferred. *Basic networking skills (DHCP, DNS, TCPIP) preferred... Key skills: Windows, Mac, Microsoft Office, Active Directory, Microsoft Exchange, Networking (DHCP, DNS, TCPIP), 1st Line...
Salary: £25000 per annum + benefitsPosted: 23 days ago
City of London -
Claremont Consulting Limited
Financial - Banking - Global IT Solutions - ITIL Client Relationship Service Manager urgently required for a global voice and IT solutions provider... As the Customer Service Manager you will be a professional, polished individual who will manage the client relations', ensuring everything is being managed smoothly and in accordance to the SLA'...
Salary: £50000 - £55000 per annum + BenefitsPosted: 12 days ago
Central London / West End -
Maintain and report on a business as usual (BAU) function for Service Quality to provide management of all ITIL based services: - Incident/Problem/Change management - Service Introduction - entry point for all new services delivered from Security Engineering and Architecture, or from CISO or external-to-CISO IT teams. - Key Performance...
Rate: From £400 to £400 per dayPosted: Yesterday
City, London -
Bell is an IT services and consulting company focused on reducing the cost of IT, helping IT improve service delivery and sustainability... To manage Service Delivery and client relationships associated with the managed services customer base. Responsibilities of Service Delivery Manager... Provide leadership, mentorship and support to Technical Engineer resources...
Salary: UnspecifiedPosted: 8 days ago
The Service Desk Analyst position is perfect for someonewith 1 - 3 years of experience who would like to work with a small team and grow very fast in a team of dedicated individuals all hitting SLA targets... -Sound ITIL awareness of core V3 ServiceOperation/Transition processes; Incident, Access and Configuration...
Salary: From £25,000 to £25,700 per annumPosted: 3 days ago