Service Level Agreement (SLA) Jobs in London
Jobs 1 to 15 of 50
Understand and promote the ITIL framework in the daily role of service operations. Incident management will be of paramount importance as will the other service components of ITIL... Use technical knowledge to interpret customer requirements, troubleshoot calls, provide advice and fault resolution on first contact in accordance with the Service...
Romford (Essex) -
Edward Carter Solutions
Salary: £20,000 - £25,000 per year + Excellent packagePosted: 24 days ago
Purpose: *To create, modify and delete Microsoft Active Directory user accounts and group objects within defined service level... *Manage the clean-up of redundant mailboxes from the Microsoft Exchange Organisation following defined retention periods... Background and Experience: *Experience of Microsoft Active Directory environments. *Experience of Citrix-based production environments. *Microsoft...
Romford, Essex -
Posted: 2 days ago
Service Desk Analyst - 2nd/3rd Line - £35,000 | MCSE | ITIL | CITRIX... To bring in experience of Windows 7, and Office 2010 design, deployment and migration. Essential experience for this role is: Excellent working knowledge of a Windows server environment including 2003, 2008, 2012 Knowledge of Active Directory Experience of working...
Square One Resources
Salary: From £30,000 to £35,000 per annumPosted: 4 days ago
My client, a well renowned National organisation, they currently have a requirement for a Service Desk Analyst to join a fast paced, busy, technical Service Desk team providing a high level of customer service to users. The client requires somebody with an excellent telephone manner, customer service skills and previous...
Salary: Up to £21,000 per annum + BenefitsPosted: Yesterday
An exciting opportunity has a risen for an Infrastructure Engineer ( Windows / VMware / Citrix ) to join a well-established financial services organisation based in London. The role: * The Infrastructure Engineer ( Windows / VMware / Citrix ) will be working on a wide range of projects and internal support tasks... * Meet SLA's/KPI's...
City, London -
Rate: £200 - £300 per dayPosted: 6 days ago
As a Service Desk Analyst you will be providing service desk support to external customers via email and phone, using monitoring systems including ITRS Genios, SolarWinds and Corvil... In order to be considered for the role of Service Desk Analyst the following skills will be required; - Degree educated (Essential) - 1...
Salary: £30000 - £35000 per annum + bonus, benefits + trainingPosted: 5 days ago
Leading Managed Services firm specialising in the Banking Sector are actively recruiting for an experienced focused Service Delivery Manager... Degree educated or possessing an equivalent level of IT qualification or experience... Strong understanding of resource and SLA management within IT services... IT service management standard frameworks and methodologies (such as...
Salary: Up to £55,000 per annum + BenefitsPosted: Yesterday
You will take complete ownership of the organisation's service delivery, management and administration... As part of your role you will oversee the helpdesk function and service support staff and ensure SLA's are met, including assignment of work, monitoring client satisfaction and managing the onsite engineers... Key requirements: * You...
Salary: £35000 per annumPosted: 2 days ago
Asset Management... - Following strict SLA’s... - Microsoft productivity software. - Microsoft AD (Active Directory) Infrastructure. Ideally: - Microsoft Exchange. - Microsoft SQL. - Sharepoint 2007 - 2013. - Understanding of disaster recovery principles and best practices... - Scripting language (Powershell, VB, Batch) The successful IT Support Analyst will join a rapidly expanding e-commerce company with branches...
Haybrook IT Resourcing Ltd
Salary: Up to £27,000 per annum + on call allowancePosted: 2 days ago
The Citrix Engineer is responsible to ensure: Implement design improvements to the XenApp environment as newer versions are released... A background of system support/implementation in Citrix (6.5 and 7.7) and Windows technologies. Demonstrate exposure in the following Citrix Technologies: Citrix XenApp. Citrix Provisioning Services. Citrix Receiver Storefront...
West London -
Evolution Recruitment Solutions
Salary: Circa; 40,000 - 50,000 + Excellent BenefitsPosted: 2 days ago
Your new company An internationally established award winning Business Intelligence provider is seeking an experienced IT Support Engineer... This includes Windows Server 2008-2012, MS Office, upgrades of hardware and mobile devices... Experience with following and delivering SLA's is vital, as well as logical and a systematic approaches to...
West London -
Hays London City Cheapside
Salary: £33000.00 - £35000.00 per annumPosted: 17 days ago
The main purpose of the role is to manage the Infrastructure Delivery team (including Network Services) to provide services/delivery to an agreed SLA (Service Level Agreement) and (as appropriate) agreed project milestones... Accountable for the delivery of the SLA and Project Objectives within the Infrastructure area. Accountable for stability...
Croydon, Surrey -
ARC IT Recruitment Ltd
Salary: £45,000 plus bonus and bensPosted: Yesterday
Company. Leading independent clearing company, serving major international exchanges and platforms. They handle exchange traded derivatives, commodities, energy, freight, interest rate swaps, credit default swaps and euro and sterling denominated bonds and repos, and works closely with market participants and exchanges to identify and develop clearing services for new asset...
City, London -
Twenty Recruitment Group
Salary: Up to £60,000 per annumPosted: 3 days ago
ITIL accredited. Stakeholder engagement and management. Hands on experience with WAN/LAN, common Microsoft technologies such Office 365 and Windows server, virtualisation - VMWare, wireless technologies, cloud technologies such as Azure... Keywords - Team Lead, strategy, Delivery, IT, Infrastructure, Networking, VMWare, Virtualisation, Cloud, Azure, WAN, LAN, Microsoft, Windows Server, Data Centre, ITIL,...
Croydon, Surrey -
Salary: £45000 - £55000 per annum + bensPosted: 2 days ago
More specifically this role involves the following: Change Control... Work closely with the team leader, ensure any workstreams are given a clear delivery date and that dates are adhered to (Any dates missed are subject to SLA fines). Software Testing... Strong MS Excel and MS Access skills are required. Understanding...
Central London / West End -
Absolute Solution Limited
Salary: From £25,000 to £30,000 per annum 25-30k depending on experiencePosted: 4 days ago