Jobs 1 to 15 of 84

Operations Analyst / Service

London -
Huxley Banking & Financial Services
To be successful you will need: A high level technical understanding of Unix, Windows and Network technologies applied to an operations team. Understanding and experience within Frameworks such as ITIL ( ITIL certifications are desirable but not essential). Managing and working with the 3rdparty service providers o ensure agreed SLA's.
Salary: competitive
Posted: 3 days ago

Service Delivery Analyst

London -
Huxley Banking & Financial Services
To be successful you will need: A high level technical understanding of Unix, Windows and Network technologies applied to an operations team. Understanding and experience within Frameworks such as ITIL ( ITIL certifications are desirable but not essential). Managing and working with the 3rdparty service providers o ensure agreed SLA's.
Salary: competitive
Posted: 12 days ago

2nd line support, Microsoft gold partner, WIN, AD, ITIL, SLA

Brentford, Middlesex -
Mortimer Spinks
Support desk analyst, first line support, 1st line support, IT helpdesk, call logging, remote support, Dameware, RAS, VNC, Microsoft, XP, SLA's, ITIL, Microsoft certifications, training, projects, Microsoft gold partner, London. A technology focused company who offer certifications around the Microsoft, MCP and ITIL arena are seeking a 2nd line...
Salary: £20000 - £25000 per annum + Great Package
Posted: Yesterday

Service Desk engineer - 1st line support - Help Desk - ITIL

Croydon, Surrey -
FT Select
To log Change and Service Requests from e-mail and undertake activities associated with the request predominantly within Active Directory... Responsible for logging IT, E-mail, and telephony queries into Incident Management System within a measured timescale. To identify priority calls and highlight potential problems to make sure that we...
Salary: From £22,000 to £25,000 per annum plus benefits
Posted: 4 days ago

Operations Analyst / Service

London -
Huxley Banking & Financial Services
Your role will require you to provide assistance and technical understanding to all areas of operational support and delivery. You will be the primary point of contact for all operational escalations and provide technical review of the operational documentation. You will need to work with developers, project managers and the...
Salary: competitive
Posted: 2 days ago

ServiceDesk / Helpdesk / 1st Line Support Analyst

Chessington, Surrey -
Coal IT Services
Role & Responsibilities: - Work with Service Desk colleagues, Local Support Teams and the Service Delivery Manager to develop and improve the IT Service delivered to our clients Business... - Ensure appropriate SLA’s are met in all IT services... - Demonstrable experience in autonomous support and proactivity in improving a Service and Support...
Salary: From £20,000 to £23,000 per annum + Excellent Benefits
Posted: 5 days ago

Service Desk Manager - ITIL

London -
Harvey Nash plc
As the Windows, AD, Team Management, Supplier Management, Continual Service Improvement, ITIL Service Desk Manager your main responsibilities will include: * Managing the performance and workload of technicians. * Managing the 3rd party supplier relationship and delivery of SLA's... Your skillset and attributes will include some or all of the following: *...
Salary: £35000 - £40000 per annum
Posted: Yesterday

Service Desk Analyst - London - £22,000-£32,000 - London

London -
Spencer Rose
Responsibilities: Provide telephone and desk-side support to the business, on a rotated basis, diagnosing and resolving customer issues whilst tracking and recording the issue using the Remedy call logging system... Manage calls within your team and your personal queue to ensure that SLA targets are met... Provide VOIP telephony...
Salary: From £22,000 to £32,000 per annum
Posted: 3 days ago

Service Desk Team Leader - BRAND NEW

London -
Harvey Nash plc
Service Desk Team Leader - URGENT - Windows, AD, Team Management, Supplier Management, Continual Service Improvement, ITIL - London - £35,000 - £38,000... As the Windows, AD, Team Management, Supplier Management, Continual Service Improvement, ITIL Service Desk Team Leader your main responsibilities will include: *Managing the performance and workload of technicians... *Active Directory -...
Salary: £35000 - £38000 per annum
Posted: Yesterday

Service Delivery Manager

East London -
VIT
Virtuoso is seeking a driven and experienced Service Delivery Manager to join their rapidly growing team.The successful candidate will be responsible for building and maintaining long term customer relationships and ensuring delivery teams are meeting contractual obligations and SLA’s... Help to identify and monitor risks, governance and compliance...
Salary: From £45,000 to £52,000 per annum
Posted: 10 days ago

Software Support Analyst - Law Firm, London

City of London -
Lewis Paige
You ideally with have knowledge and experience supporting HP Autonomy suite of products and ideally some knowledge of Carpe Diem... Responding by phone/email to client issues in accordance with the agreed SLA... Key Skills and Experience required are: MS Windows Server ( 2008/2012) MS Windows (7/8/8.1)...
Salary: £33000 - £43000 per annum
Posted: 19 days ago

Microsoft Lync Support Engineer - NOC

Kingston Upon Thames, Surrey -
Nicoll Curtin
Lync, Support, Office, Microsoft, NOC, Network... Experienced in supporting a range of Microsoft windows, 7, 8, Xp Etc. Solid understanding of MS 2003/2008 /2012 Windows server. Solid understanding of active directory. Cisco Networking... Experience working to SLA's... Any Microsoft MCP or MCSA/MCSE, Cisco CCNA or IT related...
Salary: £35000 - £40000 per annum + Benifits
Posted: Yesterday

Service Desk Technician

Kingston Upon Thames, Surrey -
Intapeople
Main Responsibilities: - Provide effective and efficient support to users while logging this information in the Service Desk management tool. - Field incoming requests from users via telephone, e-mail and ITSM tool set in a courteous manner. - Prioritise and schedule support workload against the defined SLA matrix. - Record, track, and document...
Salary: £22000 - £28000 per annum
Posted: Yesterday

Junior Service Desk Analyst - London GBP24k - Gain Certs

London -
Nigel Frank International Limited - Newcastle
Active Directory. - Windows Server, Windows 7. - Awareness of Office 365... Microsoft , Microsoft Technologies , Active Directory , Exchange , Support , 1st Line Support , 2nd Line, 3rd Line, Support , Support Manager , SQL , SQL Server , Infrastructure , Windows Server , Outlook , Office , Application Support , Support Analyst , Support Consultant , MS Dynamics CRM , West London , Central London , London , Berkshire ,...
Posted: 24 days ago

Service Delivery/Design Architect/Managed Services

London -
Global Technology Solutions Ltd
A fantastic opportunity has arisen for someone with a strong Service Delivery and Service Management background to work as a Service Design Architect in a blue chip organisation based at their offices near Waterloo in London. As a Service Delivery/ Design Architect you are responsible for ensuring the service and...
Salary: £50000 - £55000 per annum + excellent benefits
Posted: 3 days ago