Jobs 1 to 15 of 65

Desktop Analyst

City, London -
Certes Computing Ltd
2nd and 3rd Service Desk professionals required for an initial 3 month contract based in London, offering a very competitive daily rate. The ideal candidates must strong experience of customer service and SLA management. Great communication skills and they need to be confident in answering calls and carrying out a...
Posted: 4 days ago

Service Desk engineer - 1st line support - Help Desk - ITIL

Croydon, Surrey -
FT Select
To log Change and Service Requests from e-mail and undertake activities associated with the request predominantly within Active Directory... Responsible for logging IT, E-mail, and telephony queries into Incident Management System within a measured timescale. To identify priority calls and highlight potential problems to make sure that we...
Salary: From £22,000 to £24,000 per annum plus benefits
Posted: 9 days ago

Service Lead - Servicedesk/Banking/IT technology - London

City of London -
Deerfoot IT
Process improvement *Work is carried out in a ITIL environment... SLA / OLA adherence... It could equally suit an individual who has been working in a Service Delivery type role (within or bridging the IT function), with good leading/mentoring experience and experience of delivering a service... Our client are happy...
Salary: £42000 per annum + Bonus and Benefits
Posted: 21 days ago

Service Transition/Delivery Analyst

Central London / West End -
@ITS
Our Service transition/delivery analyst will provide hands on experience in service implementation, service management process and operation working agreements all under agreed service level targets for a high profile customer. Our Service transition/delivery analyst will have: - Expertise in service delivery (ITIL v3) - Expertise in Service Transitions. - Excellent understanding...
Rate: From £375 to £400 per day
Posted: 6 days ago

2nd Line Support Analyst

City of London -
Interquest - IQ ERP
Experience of working to SLA's and KPI's. *Proven capability of Problem Management. *Competent user of Active Directory and Exchange. *Experience of supporting Windows XP and 7, Windows 8 is desirable. *Experience of supporting Windows Servers 2003, 2008 and 2012. *Good working knowledge of TCP/IP, DNS, WINS and...
Salary: £21000 - £27000 per annum + Benefits
Posted: 14 days ago

Service Desk Analyst - City of London - £28k Circa

City of London -
Deerfoot IT
Keeping employees updated on the progress of calls in accordance with agreed priority and SLA... *Knowledge of Networking (TCP/IP) and DHCP and DNS, MS Exchange 2003/2010 Citrix and VMware and windows 7, office 2010... *Experience providing Smartphone/Tablet support for various popular devices currently on the market... Education/...
Salary: £28000 per annum
Posted: 6 days ago

Service Architect - Permanent - London

London -
Lorien Resourcing
Service Architects at several levels are required by our client, a globally recognised company to work on a permanent basis in London. As a Service Architect you will take ownership for the service elements of opportunities, managing the service design process from initial concepts through to end of life. The...
Posted: 6 days ago

Channel/Partner Service Delivery Manager- Stockley Park/London

Uxbridge, Middlesex -
FT Select
Core duties: - You will be manage any service complaints / issues in the environment relating to the applicable partner ( Cisco Systems ) and take accountability for operational escalations and lead the business through to a resolution that is satisfactory for the client, partner and company management... - Ensure the accuracy of related databases...
Salary: From £45,000 to £55,000 per annum + car allowance + bonus
Posted: 12 days ago

Service Desk Officer - London GBP32k - Gain Certs

London -
Nigel Frank International Limited - Newcastle
Active Directory. - Windows Server, Windows 7. - DNS, DHCP, Cisco. - Citrix, VMware... Microsoft , Microsoft Technologies , Active Directory , Exchange , Support , 1st Line Support , 2nd Line, 3rd Line, Support , Support Manager , SQL , SQL Server , Infrastructure , Windows Server , Outlook , Office , Application Support , Support Analyst , Support Consultant , MS Dynamics CRM , West London , Central London , London ,...
Posted: 13 days ago

Service Desk Officer - London GBP32k - Gain Certs

City of London -
Nigel Frank International Limited - Newcastle
Active Directory. - Windows Server, Windows 7. - DNS, DHCP, Cisco. - Citrix, VMware... Microsoft , Microsoft Technologies , Active Directory , Exchange , Support , 1st Line Support , 2nd Line, 3rd Line, Support , Support Manager , SQL , SQL Server , Infrastructure , Windows Server , Outlook , Office , Application Support , Support Analyst , Support Consultant , MS Dynamics CRM , West London , Central London , London ,...
Posted: 4 days ago

Support Engineer (SCCM, Deployment, Imaging, 2nd Line) - PERM

London -
Salt
Supporting all of our global/regional SCCM offices. All packaging requests (Windows) including deployment. Updating the company's standardised Windows desktop build. Updating all Applications within our standardised Windows desktop build... Experience with auto call logging (VoiP) infrastructure. Experience of an ITIL based Service Desk environment... As much of the...
Salary: £30000 - £33000 per annum + Bonus, Pension, Healthcare + Package
Posted: 2 days ago

Senior Project Engineer (Windows) - Central London

City, London -
Focus IT Recruitment
Where required you may be asked to help provide support to the Service desk and Field Teams, where the additional following responsibilities would be expected: Manage and work to internal and customer SLA’s, escalating any concerns... Technical Skills: Windows Server (migration exposure) Virtualisation (VM ware, Hyper V, Citrix) Active...
Salary: From £35,000 to £40,000 per annum
Posted: 5 days ago

Service Desk Analyst - London - Permanent

City, London -
Lorien Resourcing
Service Desk Analyst-Oracle... *Knowledge/exposure - Oracle Database systems, SQL, PL/SQL or SQLPlus, Unix (Solaris and Linux) *Experience Incident management... *Hands-on knowledge/experience MS windows Operating system and MS office applications... *Understanding/experience with SLA's & OLA's. *Experience with service management tool (e.g. Infra, Remedy Heat...
Salary: £1 per annum + Market Rate
Posted: 5 days ago

Service Desk Analyst, Customer Tickets, CCNA, MCSE

City, London -
Harvey Nash plc
Analysts act as a central point of contact between the customer and internal departments handling service requests, incidents, problems, escalations, and providing an interface for other functions such as Change Management and Incident Management... Responsible for the resolution of all customer issues raised, ensuring that customers are updated within agreed...
Salary: £22500 - £23000 per annum + Benefits + Training
Posted: 5 days ago

Senior Application Engineer

City of London -
Hays IT - Uk Posting account
Provide technical leadership in a predominantly Windows based environment with .Net based Applications. Key Accountabilities -In addition to the principal accountabilities of a Senior Application Service Delivery Analyst: -Provide technical guidance, as a Senior Analyst, to a team providing 2nd and 3rd Line support of in house developed, COTS and...
Rate: £370.00 - £450.00 per annum
Posted: 27 days ago