Jobs 1 to 15 of 98

Service Desk Analyst - London

London -
The Bridge Ltd
Working within predefined SLA's , the Technical Support Analyst / Service Desk Analyst will undertake the following duties : Ensure system availability... As Service Desk Analyst, you will be able to demonstrate a strong knowledge of Windows operating systems and desktop applications along with network and server technologies. This will include expertise...
Salary: Up to £25,000 per annum
Posted: 2 days ago

Service Centre Analyst - Investment Management

City of London -
Real Staffing
is required to join a leading Investment Management firm with over £90 Billon of assets across the globe... Ensure that response time and resolution time objective are met as defined in the SLA... Essential Experience of Service Desk Analyst: Firm understanding of Microsoft based technologies such as: Windows Operating Systems (...
Salary: £40000 - £50000 per annum + competitive
Posted: 11 days ago

Service Desk Analyst (dynamics)

London -
Harvey Nash plc
The client: A leading Microsoft Partner in providing industry based solutions using Dynamics AX and Dynamics CRM... The role: -Respond to Level 1 client problems, issues and requests by performing initial triage, logging and routing to the appropriate fix team as per the client Service Level Agreement... -Monitor and track...
Posted: 4 days ago

Service Delivery Manager

London -
NST Ltd
My client, a leading Provider of IT Managed Services, is looking for a Service Delivery Manager to be based on a client site in London... - Provide performance statistics and reporting to customers - Develop and manage Continual Service Improvement Plans (CSIP) - Develop and maintain a high level of working knowledge of...
Salary: From £45,000 to £55,000 per annum + Car Allowance + Benefits + Bonus
Posted: 2 days ago

Service Delivery Manager - London - £50-55K

London -
Rullion IT Plus
Service Delivery Manager is being sought by one of the leading Media organisations in the world to manage the relationship between key 3rd parties for onboarding of software/domain operating models into the business within the ITIL framework, it is essential you an ITIL expert... You will be required to...
Salary: £50000 - £55000 per annum + benefits + bonus
Posted: 6 days ago

Deskside Assist Engineer (Finance)

City, London -
Eligo Recruitment Ltd
You will be responsible for ensuring that incidents and service requests are completed quickly and efficiently and prioritise these incidents based on their SLA and importance. Other responsibilities include logging tickets, keeping calls up to date and resolving tickets, troubleshooting and resolving 1st and 2nd line desktop issues, taking ownership...
Salary: £25000 - £32000 per annum
Posted: 6 days ago

1st Line Support Analyst

City, London -
TalentFlow
Ownership and progression of all support calls to timely and efficient resolution/customer SLA's... Ensuring SLA’s are adhered too... Follow approved procedures with regard to change control and documentation standards... Provide regular status reports highlighting current and potential risks to the customer SLA... Desktop support on Windows ( XP &...
Salary: From £25,000 to £30,000 per annum
Posted: 4 days ago

Publishing Application Support Analyst-£50K

London -
Harvey Nash plc
Publishing application support - £50K (Pro-Rota 6 months FTC) - Media - London - required strong in Application Support, Full Development Life-cycle of a Project and systems experience in SQL and Biblio to work for my client in the Media / Publishing space. To apply candidates must have experience working as part of...
Salary: £5000 - £50000 per annum
Posted: 4 days ago

Service Desk Process Owner

London -
Advanced Resource Managers
This function will be responsible for the Service Management of the ICT estate for a major Civil Government Department. To support this my client is looking to recruit highly motivated professionals with experience in the delivery of major service transition programmes of work and within the Service Operations ITIL discipline...
Rate: Negotiable
Posted: 5 days ago

1st/2nd Line Support Professional - London

London -
Allied Worldwide
The technologies supported include Microsoft desktop operating systems including Windows 7, Servers, OS and Office Suite and Citrix... (XP and Windows 7) - Must have experience working in a Service desk environment... - Knowledge of TCP/IP standards and networking. - Active directory and Exchange - administration - Knowledge of ITIL and experience of working...
Posted: 23 days ago

Treasury Support Analyst - Banking - City of London - £58K

City, London -
Deerfoot IT Resources Ltd
Job Description: This position will be to Support the Dealing Room Systems within Treasury and Market Platforms Team in ESSG, the following skillsets are being sought, Windows server & Desktop, Linux, Citrix, Market Data, Firewall, Trading Systems, STP, TREP. Investigating, diagnosing and resolving low impact problems within service level agreement tolerances,...
Posted: 2 days ago

Service Desk Analyst - City of London - £28k Circa

City, London -
Deerfoot IT Resources Ltd
Keeping employees updated on the progress of calls in accordance with agreed priority and SLA... *Knowledge of Networking (TCP/IP) and DHCP and DNS, MS Exchange 2003/2010 Citrix and VMware and windows 7, office 2010... *Experience providing Smartphone/Tablet support for various popular devices currently on the market... Education/...
Salary: £28000 per annum
Posted: 2 days ago

Service desk engineer

London -
Capita - ITIN
Key Duties *To provide a call-answering and logging function for the Managed Service Contracts *To carry out a wide range of first time fixes against an agreed service level including account unlocks, mailbox issues, profiles and network drives *To log Change and Service Requests from e-mail and undertake...
Salary: £20000.00 - £22000.00 per annum
Posted: 11 days ago

Infrastructure Engineer

London -
Marcus Donald People
As a member of the infrastructure team you will be jointly responsible for IT infrastructure within an ITIL environment... The team will troubleshoot and resolve issues across all platforms as well as continual project work with global teams, ensuring incidents, tasks and requests are dealt with following SLA’s in...
Salary: £30000 to £35000 per annum - pension,healthcare,season ticket loan, o
Posted: 4 days ago

IP Provisioning Service Analyst

London -
Vodafone
and IPCC telephony technology, however this is not essential... Delivery of legacy and IP Voice Work requests to SLA. Order placement/validation for CS2K/IV/IW requests... You will have/be: § Excellent written and verbal communication skills § Basic telephony Knowledge § Must have worked in a customer interactive environment § Confident & friendly...
Salary: From £25,000 to £35,000 per annum
Posted: 4 days ago