Jobs 1 to 15 of 60

Support Analyst

The Massive team is filled with passionate and committed specialists who are redefining how users consume content across all devices. We’re specialists in multiscreen delivery and build native applications for every device imaginable - across connected TVs, tablets, mobile and web. You will work with the world’s leading TV...
City, London -
Massive Interactive
Salary: Competitive Salary
Posted: 12 days ago

Service Desk Representative - Permanent - Telford - Microsoft

The Service Desk Representative will have the overall responsibility of providing excellent customer service skills through effective resolutions of customer issues/queries within an SLA driven, Microsoft environment. Accountabilities of the Service Desk Representative include; - Responsible for monitoring and processing incoming requests for the Service Desk within agreed Service Level...
London -
Lorien Resourcing
Posted: 4 days ago

1st/ 2nd Line Support Analyst

H&R Talent are seeking a cross-platform Mac and Windows 1st/ 2nd Line Support Analyst for a leading Media company based in Central London. It is a 70/30 split, Mac and Windows environment, you will be the first point of contact for all support enquiries via the phone,...
Central London / West End -
H&R Talent
Salary: From £25,000 to £27,000 per annum
Posted: 5 days ago

Application Support Analyst - The Shard - Immediate start available

Respond to calls and emails within the SLA defined and ensure effective management of the outstanding calls list and take full ownership of outstanding calls - Provide 1 st /2 nd line support for end users across in house applications (NAV) - Analyse the support function of NAV to ensure progression is...
South East London -
Salary: plus excellent company benefits
Posted: 25 days ago

Service Support (1st & 2nd line)

Excellent understanding of Client/Server technology PC hardware, printers, scanners, other peripherals operating in a networked environment. * Proven troubleshooting skills in Windows, Mac and Citrix environments using Active Directory, Google and Print Queues. * Thorough knowledge of TCP/IP networking, DHCP and DNS. * Good understanding of ITIL processes. * Work with service...
City, London -
Harvey Nash plc
Salary: £28000 per annum
Posted: Yesterday

Application Support Analyst ( Microsoft Dynamics NAV )

Responsibilities include: Provide 1st/2nd line support for end users across in house applications, primarily Microsoft Dynamics (NAV) Respond to calls and emails within the SLA defined... Application support experience within Microsoft Dynamics (NAV) Experience of providing first and second line support to end user... Excellent Analytical and Problem Solving...
London -
C4 Commerce
Salary: From £30,000 to £35,000 per annum
Posted: Yesterday

SharePoint Administrator / Support - SQL, ITIL, Windows

Due to the nature of the role, the SharePoint Support specialist will need the following experience: *Experience supporting SharePoint 2010 and 2013 solutions in an enterprise Microsoft Windows/Active Directory environment... *Experience of enterprise monitoring of SharePoint (e.g. HP Operations Manager) *Experience in working with ticket systems such as...
London -
Eames Consulting
Rate: £300 - £350 per day
Posted: 4 hours ago

Service Desk Analyst - 2nd/3rd Line - £35,000 | MCSE | ITIL | CITRIX

To bring in experience of Windows 7, and Office 2010 design, deployment and migration. Essential experience for this role is: Excellent working knowledge of a Windows server environment including 2003, 2008, 2012. Knowledge of Active Directory. Experience of working within an ITIL environment... MCSE, MCITP or MCSA certifications are generally...
London -
Square One Resources
Salary: From £30,000 to £35,000 per annum
Posted: Yesterday

Service Desk Team Lead UK/ USA

Our growth has also placed us on the FinTech 50 and the Investec Hot 100... Main responsibilities: - To lead the end user 1 st / 2 nd line desktop support team for our UK office, act as a technical escalation point, as well as be “hands on” in performing BAU support...
South West London -
World First
Salary: Up to £40,000 per annum + excellent bonus & benefits package
Posted: Yesterday

Service Delivery Manager

SERVICE DELIVERY MANAGER - LONDON - MEDIA/PUBLISHING - £45,000- required strong in ITIL and SERVICE MANAGEMENT-working to tight SLAs (24x7), with the ability to work across all technology and business units , customers and 3rd party vendors to work for my leading client in the world of Media! This is a...
London -
Harvey Nash plc
Salary: £40000 - £45000 per annum
Posted: 9 hours ago

Service Owner

KEY SKILLS. Stakeholder Management. SLA's. Governance. IT Service Improvement. THE ROLE. The role of the Service Owner is to manage the Services under their assigned ownership and to provide a single point of accountability for end-to end service management, owning the relationships with suppliers and internal service delivery...
City, London -
Salary: £53000 - £63000 per annum + bonus and benefits
Posted: 6 hours ago

Head of IT

Take responsibility for ensuring that the IT Services Catalogues, SLA Agreements and Monthly Reporting are agreed... Design and develop IT Service delivery processes and tools that are consistent with ITIL standards and enable service quality management and measurement at all levels. Be proactive in the Service design and the hand...
London -
Clearwater People Solutions
Salary: £70000 - £75000 Per Annum
Posted: 5 hours ago

Infrastructure Engineer ( Citrix / VMware / HyperV )

The organisation will fund courses including VCP, MCSE and ITIL certifications. The Role: * The Infrastructure Engineer ( Citrix / VMware / HyperV ) will be working on a wide range of projects and internal support tasks- one particular project coming up would be a Citrix implementation... * Meet SLA's/KPI's set * Create documentation...
London -
Salary: £25000.00 - £30000.00 per annum + benefits
Posted: 19 days ago

Senior Service Desk Analyst (SSDA)

We are looking for individuals that are: - Looking for an employer to grow with and develop their career - Not only technically experienced but also understand that the Customer experience is key to provide high quality Service Key Responsibilities: - Providing first point of contact for all customers in a professional, friendly...
London -
Salary: Unspecified Market rate
Posted: 5 days ago

Service Analyst / Service Delivery - Security Operations

My client, one of the worlds leading education suppliers are currently looking to recruit a Service Analyst / Service Delivery Consultant to join them on a contract bases in the London Office... Sitting within Security Operations and reporting to the Global SecOps Service Quality Manager, the Service Analyst will be responsible...
London -
Lorien Resourcing
Rate: £300 - £350 per day
Posted: 11 hours ago