Jobs 1 to 15 of 105

Service Desk Manager (ITIL) - Central London - £37,000

London -
Ashdown IT
Service Desk Manager / IT Support Manager (ITIL, Windows, Service Delivery) - London - £37,000... You will ensure that excellent levels of technical support and customer service are provided across the organisation and measure relevant SLA's and KPI's... *Manage SLA's and KPI's and provide relevant reporting. *Network troubleshooting...
Salary: £33000 - £37000 per annum
Posted: 4 days ago

Service Desk Analyst - Beckenham - FTSE 100

Beckenham, Kent -
Capita
Capita Asset Services requires a Service Desk Analyst to provide first line hardware and software BAU support to a user community of 2000+ users according to SLA timescales... The successful candidate will be responsible for the following: Service first line support related incidents, service requests and changes logged to the...
Salary: based on exp
Posted: 5 days ago

Customer Services Manager - Managed Services

London -
Aximis West
Assists the CSD to achieve the Operational Level Agreement with Service Delivery in order to consistently hit the Service Level Agreement to the customer... Working in partnership with the Service Delivery organisation presenting a seamless brand experience to the Customer... Skills & Experience of the Customer Services Manager: Three years of...
Salary: £50,000 - £60,000 per year
Posted: 7 days ago

1st Line Service Desk Analyst - North London - £23K - £27K

London -
ISL
The 1st Line Service Desk Analyst shall be fully conversant of the day to day duties that are required of a busy ITIL focused service desk... Skills: Windows and Mac workstations, Winows Server, ITIL, Exchange 2010, Active Directory, Desktop Support, Telephony and Network Support. The 1st Line Service Desk Analyst...
Salary: £23000 - £27000 per annum
Posted: 5 days ago

1st/2nd Line Service Desk Analyst - London

City of London -
Quantica Technology - London
7 MSOffice 2003/2007/2010, Active Directory... * Respond to incidents and problems in a timely manner within agreed business SLA's... * Proven ability to implement and support Windows XP and Windows 7 in a networked environment. * Supporting networked desktop and laptop users working with Microsoft Office 2003/2007/2010 Application...
Salary: £22000 - £25000 per annum + Bens / Bonus
Posted: 26 days ago

IT Support Engineer - 2nd Line

South West London -
Kelway Ltd
Working as part of a team you will be resolving tickets escalated from 1st Line Service Desk and providing a first time fix, working to SLA's ecalating to 3rd Line when necessary... Excellent experience of providing Windows 7 Support. Active Directory - administering accounts. Excellent experience supporting Microsoft Office Suite...
Salary: From £25,000 to £30,000 per annum Plus great benefits
Posted: 6 days ago

IT Service Delivery Analyst - London

City, London -
Fruition IT Resources Limited
Fruition IT is working with a leading social software house based in London who are looking to hire a Service Delivery Analyst to either work in London at the co-working office or from home. The Service Delivery Analyst will manage the allocation of support tickets (change requests from clients);...
Salary: £30000 - £40000 per annum + Bens
Posted: 14 hours ago

Support Analyst - London - Up to £500/day

London -
Orgtel
Support Analyst - Long-term Contract - Circa £500/day - London - Banking. A Global Investment Bank in London is seeking a Support Analyst to join their growing operations Long-term Contract basis. The successful Support Analyst will join the team within Risk Systems who are responsible for production of local & global risk...
Rate: £450 - £500 per day
Posted: 12 days ago

Service Desk Analyst - Investment Management

City of London -
Real Staffing
Service Desk Analyst - Brokerage - Active Directory - Windows - Microsoft Exchange - Microsoft Office - Service Desk - ITIL - Virtualisation Service Desk Analyst is required to join a leading Investment Management firm based in the City of London... Microsoft Exchange Mail. Windows Server knowledge. Microsoft Office Suite 2013. Microsoft Data Protection Manager. Microsoft System Centre.
Salary: £30000 - £35000 per annum + Attractive benefits
Posted: 7 days ago

SERVICE DESK ANALYST 1ST/2ND LINE/BREAK INTO BANKING

City of London -
Quantica Technology - London
Break into Banking 1st/2nd Line Service Desk Analyst - Windows XP. 7 MSOffice 2003/2007/2010, Active Directory... * Proven ability to implement and support Windows XP and Windows 7 in a networked environment. * Supporting networked desktop and laptop users working with Microsoft Office 2003/2007/2010 Application Suites. * Active Directory. *...
Salary: £20000 - £25000 per annum + Excellant Bens/Bonus
Posted: 8 days ago

1st/2nd Line Support - Break into Banking - London

City, London -
QUANTICA
7 MSOffice 2003/2007/2010, Active Directory... Responsibilities: * Proven ability to implement and support Windows XP and Windows 7 in a networked environment. * Supporting networked desktop and laptop users working with Microsoft Office 2003/2007/2010 Application Suites. * Active Directory. * TCP/IP... * Respond to incidents and problems in a timely...
Salary: £24000 - £26000 per annum + Excellent Benefits/Bonus
Posted: 5 days ago

Technical Support Engineer

London -
David Bruce Recruitment
A Technical Support Engineer is required to join the team at this organisation based in central/City London. The Technical Support Engineer will provide 2nd/3rd Line support on all IT systems, hardware and software whilst meeting SLA's and working to ITIL standards. The Technical Support Engineer will be...
Salary: From £27,000 to £28,000 per annum £27.5K + package
Posted: Yesterday

IT Services Manager

City, London -
Jumar
Take charge of managing service delivery/business relationships and the associated customer experience, predominantly but not exclusively for the London region... Assist with the coordination of planned changes and releases with customers, change management and IT support... Strong ISO20000/ITIL knowledge, with foundation level certification for ITIL expected, intermediate or...
Salary: £45,000 per annum
Posted: 4 days ago

Service Desk Analyst - 2nd/3rd Line - £35,000

London -
Square One Resources
My client, a leading non for profit organisation are currently looking to hire a Service Desk Analyst to provide Daily management of 2nd and 3rd line support, maintenance & management of their Windows server infrastructure, and associated technologies. The main responsibilities of the role are: The main purpose of this role...
Posted: 4 days ago

IT Application / Service Support Analyst

London -
Coal IT Services
Previous experience of working within a service management function... - Experience of using Windows-based software packages (including word processing, Spreadsheets, email,), dictation software, accounting packages and the internet... - Some experience of ITIL V2.0/V3.0 knowledge to a basic level. - Some experience working with service management methodologies primarily ITIL.
Salary: From £30,000 to £36,000 per annum Excellent Benefits
Posted: 5 days ago