Jobs 1 to 15 of 30

Service Delivery Manager / Head of (ITIL v3)

Peterborough, Cambridgeshire -
ANSON MCCADE
The ideal Service Delivery Manager / Head of (ITIL v3) will have extensive experience with ensuring successful change management in line with ITIL of a large number of IT change programmes - things like data centre transformation, service change, outsourced service transition, service strategy and transformation etc... The successful Service Delivery Manager /...
Salary: From £100,000 to £110,000 per annum + car, bonus, package
Posted: 4 days ago

Global Service Desk Manager

Cambridge, Cambridgeshire -
ARM Ltd
Job Description As the Global Service Desk Manager you will be used to working in high growth, change-orientated environments. You will join and support the Service Operations team to lead our service desk capabilities and teams. You will be responsible for the delivery of ARM’s global IT service...
Salary: Unspecified
Posted: 3 days ago

Configuration Management Service Lead

Hertfordshire -
Polar Recruitment
The successful candidate will be responsible for managing a small team of Configuration Managers & Analysts to ensure key service levels and KPI's are achieved and Service Improvement plans are introduced. Other responsibilities will include budgetary/P&L management and the provision of advisory services to customers. Responsibilities... *Drive Configuration...
Salary: £60000 - £65000 per annum + + Car + Benefits
Posted: 10 hours ago

Service Desk Analyst

Cambridge, Cambridgeshire -
HAYS INFORMATION TECHNOLOGY
Within the role you will be tasked with logging all calls in the call management system, deliver technical resolutions to meet all SLA and KPI targets and liaise with colleagues to ensure effective customer service delivery. You will be working in a fast paced environment within the role so it...
Salary: £24000.00 - £27000.00 per annum
Posted: 10 hours ago

Head of ITSM (Change, Configuration & Service Maturity)

Hertfordshire -
Polar Recruitment
Provide strategic leadership to define, implement and improve ITIL processes within Change Management, Configuration Management and Service Improvement areas... *Manage ITIL Service Management functions to ensure systems, methodologies, standards and procedures are followed... *Experience in a similar senior IT Service Management position, ideally gained within the IT Services sector. *ITIL...
Salary: £70000 - £75000 per annum + + Car + Bonus + Benefits
Posted: 10 hours ago

Technical Service Manager (Platforms)

Cambridge, Cambridgeshire -
ARM Ltd
Educated to degree level. ITIL V3 certification (foundation as a minimum) Essential Skills & Experience. Working knowledge of Windows/linux/Mac/VMware, Strong client focus - ability to operate at all customer levels, up to and including senior manager/director level... Significant experience of matrix management within an operational service delivery or...
Salary: Competitive
Posted: 3 days ago

3rd Line Support Manager

Bedfordshire -
HAYS INFORMATION TECHNOLOGY
Based on site at their Bedford location they are looking for a 3rd Line Support manager to form part of their Service Delivery function. The ideal candidate will have vast experience within Service Delivery and come from a technical background of application support and/or infrastructure support. You will need...
Salary: £60000.00 - £65000.00 per annum
Posted: 4 days ago

IT MANAGER/ SERVICE DELIVERY MANAGER - GLOBAL COMPANY

Cambridge -
Progressive Recruitment
Stakeholder management at all levels... - Management of LANs/ WANs, telecommunications and data centre technologies... In order to be suitable you must have a proven track record in a Service Delivery/ IT Manager/ Head of IT role in a global infrastructure/ data centre environment, and you will be educated to degree (...
Salary: £65000 - £70000 per annum + Competitive Benefits
Posted: 26 days ago

IT MANAGER- HIGH PERFOMING COMPUTING/ HPC SYSTEMS

Cambridge -
Progressive Recruitment
Stakeholder management at all levels... - Management of LANs/ WANs, telecommunications and data centre technologies... In order to be suitable you must have a proven track record in a Service Delivery/ IT Manager/ Head of IT role in a global infrastructure/ data centre environment, and you will be educated to degree (...
Salary: £65000 - £70000 per annum + Competitive Benefits
Posted: 11 days ago

Desktop Support Engineer - Second Line

Hertfordshire -
Hays IT - Uk Posting account
My client is looking for an experienced second line Desktop Support Analyst or Engineer to join their Service Delivery Team on a short term contract in Hertfordshire to support the analysis and resolution, either directly or in conjunction with third party organisations, of issues as they arise for both internal...
Rate: £90.00 - £120.00 per day
Posted: 4 days ago

Technical Service Manager (Engineering)

Cambridge, Cambridgeshire -
ARM Ltd
The role covers end to end service responsibility and providing reports to the business and other Service Management functions... Assume responsibility for the delivery of engineering services (availability management, change management, problem/major incident business management)... Participate, as appropriate, in cross-functional major incident and/or problem management initiatives to...
Salary: Competitive
Posted: 3 days ago

Senior Engineer - Messaging Platforms - Exchange /SharePoint

Colchester, Essex -
Hurren and Hope
Technologies falling in to your remit include: Exchange, SharePoint, Google Mail/Apps and other IM/Collaboration Tools... -Strong Exchange and SharePoint design and management skills. -Good working knowledge and hands-on experience of building and troubleshooting SharePoint, Exchange and preferably Google Apps and IM Platforms such as Jabber and Lync... -...
Salary: Lucrative Package - tired of the London commute? Call me 01473 276178
Posted: 3 days ago

Field Service Delivery Engineer

Watford, Hertfordshire -
Asset Resourcing
JOB FUNCTIONS (Including % of time spent on each function): *Provide on-site support to flagship sites included in the Refurbishment Programme (30%) *Analysis of incidents directly after refurbishment to improve procedures and processes that will drive out repeat calls and deliver flawless execution (10%) *Perform in-depth analysis on Weekly...
Salary: £30000 - £35000 per annum + car allowance + expensed overnight tra
Posted: 18 days ago

Service Support Agent

Norwich, Norfolk -
Synergize Consulting
Education / Experience: Minimum grade C or above in both English and Mathematics... Change Management : Aware of Change Management processes to recognize where Change Management links and underpins Incident Management processes... Configuration Management: Ensures Configuration Management Database (CMDB) entries are complete and accurate. Effectively captures and communicates non CMDB compliance to...
Posted: 5 days ago

Wintel Support Agent

Norwich, Norfolk -
Synergize Consulting
Change Management : Well versed in change management processes to recognize where change management links and underpins Incident Management processes... Configuration Management: Ensure Configuration Management Database (CMDB) entries are complete and accurate. Effectively captures and communicates non CMDB compliance to Problem Management forum for corrective action... Microsoft certification desirable - Sound understanding...
Posted: 5 days ago