Jobs 1 to 15 of 33

Service Delivery Manager

Luton -
Vadis People
This is a great opportunity for an experienced Service Delivery Manager, with excellent people and process skills, to take responsibility for developing the current team into a high performing, SLA driven service desk, focussed on delivering excellent customer service and exemplary fault resolution. To be considered for the position, it...
Salary: Up to £55,000 + Car
Posted: 2 days ago

Service Delivery Manager- ITIL, Microsoft

Cambridge, Cambridgeshire -
Computer People
Line management, leadership, mentoring and staff development of the support team in all locations... *Project and programme management... *Experience of implementing ITIL processes and associated SLAs... *Support experience in a predominantly Microsoft environment... *Incident management system selection and implementation... *Project management (e.g software and hardware roll outs) Applications for...
Salary: £45000.00 - £55000.00 per annum + Excellent Benefits
Posted: 3 days ago

Service Transition /Introduction / Project M( Managed Services)

Peterborough, Cambridgeshire -
Global Technology Solutions Ltd
As a Service Transition Manager / Project Manager you will be responsible for Project managing the on boarding of new or significantly changed Managed Services from point of Service Design, to handover in to live Operational Service Delivery... * Deliver all Service Transition Projects in line with our client best practice methodology (...
Salary: £45000 - £50000 per annum + ben
Posted: 19 hours ago

Service Delivery Manager

Luton -
Vadis People
This is a great opportunity for an experienced Service Delivery Manager with outstanding relationship / people management skills to take over a young / newish service desk environment and implement the necessary processes and procedures to make it a truly fit for purpose customer focused service... Through the use of feedback and...
Salary: Up to £55,000 + Car
Posted: 3 days ago

Service Manager

Ipswich -
Hays IT - Uk Posting account
As service manager, you will report in to the head of service management and will be accountable for managing critical bespoke applications. The role is customer facing so a high level of stakeholder engagement is essential. Your responsibilities will include overseeing daily operations, management of third party suppliers and strategic...
Salary: £45000.00 - £50000.00 per annum
Posted: 24 days ago

Service Desk Manager

Ipswich -
Interquest - ITQ Financial - Tunbridge Wells
As part of the companies recently redesigned Service Delivery function you will be responsible for managing the Service Desk Team to triage, resolve and escalate calls, whilst delivering the highest standards of customer service. Accountabilities: *Responsible for leading and motivating the team to: oAchieve the agreed SLA's... oDevelop the...
Salary: £30000 - £43000 per annum
Posted: 26 days ago

Services Commercial Specialist

Hatfield, Hertfordshire -
Hays Talent Solutions
Will also lead tender processes, negotiation, agreement & management of new/reviewed contracts delivering fit for purpose' managed services, hardware, software licences etc in order to deliver commercial savings Deal based approach to procurement management, balancing the maximisation of services contribution benefit and overall customer satisfaction, through negotiation of pricing and...
Posted: 16 hours ago

Change Analyst

Luton, Bedfordshire -
I4 Recruitment
This is an excellent opportunity for a Change/Business Analyst to work for a Global organisation in a software delivery environment. Working within the Change Management Team you will support the Change delivery Manager in management of the processes and procedures. You will be responsible for the entire change lifecycle...
Salary: £25k - 30k per year + package
Posted: 3 days ago

BTO (Service Transition) and Service improvement Manager

Hatfield, Hertfordshire -
ComputaCenter
Take full responsibility for BTO (Service Transition) for Group IS Service delivery processes from instigation to completion... Champion the knowledge management service for Group Information Service to enhance the NGSD IS service desk through service take on. Champion / manage and enhance the continual Service improvement process for Group IS Service...
Salary: Competitive Salary + comprehensive and fully flexible benefits scheme
Posted: 5 days ago

2nd / 3rd Line Manager

Ipswich -
Interquest - ITQ Financial - Tunbridge Wells
I am looking for 2nd/3rd Line Manager to work with one of the UK's leading business energy suppliers, based in Ipswich... As a senior member of the Service Delivery Management team you will be responsible for ensuring that the 2nd and 3rd line streams deliver against Service Deliveries...
Salary: £40000 - £50000 per annum + Benefits
Posted: 21 days ago

Head of IT - Strategy/Management/Delivery - Southend - £60k

Southend-On-Sea -
Greywood Associates Limited
Extensive experience in IT Service Delivery and ITIL with a proven track record of delivering excellent I.T... Ability to translate organisational direction into specific team and individual job expectations, managing performance through effective monitoring, coaching, and feedback. Resource management - has skills to influence results through appropriate staffing, budgetary management...
Salary: £55000 - £60000 per annum + bens
Posted: 27 days ago

Service Desk/ First Line support Analyst / call logger

Peterborough, Cambridgeshire -
Global Technology Solutions Ltd
Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements... * Escalate potential service issues initially with Team Leader/Service Desk Manager /Service Delivery Manager. As a 1st Line/ Service Desk/ Remote Support Analyst / Call Logger you must have the...
Rate: £11 - £13 per hour
Posted: 19 hours ago

Service Delivery Manager

Essex -
G2 Recruitment Solutions Ltd.
My NHS client are looking for a Service Delivery Manager to work within their IT Strategy Team. The post holder will be a senior member within the Informatics Department (part of the Finance Directorate) working closely with Trust directors, managers and clinical staff across my clients business unit... - Oversee Problem...
Rate: negotiable
Posted: 4 days ago

Systems Administrator

Cambridge, Cambridgeshire -
Arcus Global
We do this by offering the right blend of Cloud Computing technologies, software development capability, implementation methodologies and commercial acumen to transform businesses... Working as part of our Service Delivery team, you will provide infrastructure and systems administration support primarily to external customers... Maintain OS, business applications, security, webservers, local...
Salary: c£35k
Posted: 6 days ago

Application Delivery Management - Work stream Manager

Hatfield, Hertfordshire -
ComputaCenter
Holds Prince2 Foundation qualification. Understanding of relevant technologies and practices (MSI, App-V, Citrix) Understanding of preferred tool sets... Strategic management of 3rd Party Suppliers. 3-5 years in similar managerial role, delivering software packaging and deployment projects (desirable) ITIL aware... Applicants must have the ability to undertake Security Clearance (...
Salary: comprehensive benefits scheme
Posted: 13 hours ago