The table below looks at the statistics for the IT Support role in IT jobs advertised for the Basingstoke region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
IT Support
Rank 66 62 73
Rank change year-on-year
-4 +11
Permanent jobs requiring an IT Support 13 18 8
As % of all permanent IT jobs located in Basingstoke 1.97% 2.70% 1.09%
As % of the Job Titles category 2.16% 2.83% 1.15%
Number of salaries quoted 13 18 8
Average salary £29,500 £22,500 £18,000
Average salary % change year-on-year
+31.11% +25.00%
90% offered a salary of more than £19,500 £17,850 £17,700
10% offered a salary of more than £36,200 £33,250 £22,950
UK excluding London average salary £25,000 £23,500 £26,000
% change year-on-year
+6.38% -9.61%
IT Support
Hampshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Basingstoke region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Basingstoke
Permanent IT job ads with a match in the
Job Titles category
603 635 698
As % of all permanent IT jobs located in Basingstoke 91.50% 95.35% 94.71%
Number of salaries quoted 467 494 545
Average salary £41,000 £40,000 £40,000
Average salary % change year-on-year
+2.50% -
90% offered a salary of more than £25,000 £22,500 £22,500
10% offered a salary of more than £57,500 £60,000 £62,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

IT Support
Jobs Demand Trend in Basingstoke

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the Basingstoke region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in Basingstoke

IT Support
Salary Trend in Basingstoke

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the Basingstoke region.

IT Support Salary Trend in Basingstoke

IT Support
Salary Histogram in Basingstoke

This chart provides a salary histogram for IT jobs citing IT Support across the Basingstoke region over the 3 months to 19 September 2014.

IT Support Salary Histogram in Basingstoke

IT Support
Top 30 Related IT Skills in Basingstoke

For the 6 months to 19 September 2014, IT jobs across the Basingstoke region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 19 (86.36%) Windows
2 16 (72.73%) Windows XP
2 16 (72.73%) Active Directory
3 14 (63.64%) MS Office
4 13 (59.09%) MS Excel
5 12 (54.55%) SLA
6 11 (50.00%) ITIL
6 11 (50.00%) Windows 7
7 6 (27.27%) Cisco
8 5 (22.73%) Firewall
8 5 (22.73%) LAN
8 5 (22.73%) WAN
9 4 (18.18%) VoIP
9 4 (18.18%) TCP/IP
9 4 (18.18%) Telecoms
10 3 (13.64%) Microsoft
10 3 (13.64%) VLAN
10 3 (13.64%) DNS
11 2 (9.09%) Security Cleared
11 2 (9.09%) Capacity Planning
11 2 (9.09%) Windows 8
11 2 (9.09%) Analytical Skills
11 2 (9.09%) DHCP
11 2 (9.09%) Cisco Certification
11 2 (9.09%) WLAN
11 2 (9.09%) MS Exchange
11 2 (9.09%) Italian Language
11 2 (9.09%) IP Telephony
11 2 (9.09%) CCNA
11 2 (9.09%) HP

IT Support
Top Related IT Skills in Basingstoke by Category

For the 6 months to 19 September 2014, IT jobs across the Basingstoke region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (9.09%) MS Exchange
2 1 (4.55%) Exchange Server 2003
Applications
1 14 (63.64%) MS Office
2 13 (59.09%) MS Excel
3 1 (4.55%) MS Project
Communications & Networking
1 5 (22.73%) LAN
1 5 (22.73%) WAN
1 5 (22.73%) Firewall
2 4 (18.18%) TCP/IP
2 4 (18.18%) VoIP
3 3 (13.64%) DNS
3 3 (13.64%) VLAN
4 2 (9.09%) IP Telephony
4 2 (9.09%) WLAN
4 2 (9.09%) DHCP
5 1 (4.55%) FTP
5 1 (4.55%) HTTP
5 1 (4.55%) SNMP
5 1 (4.55%) SMTP
5 1 (4.55%) SSL
5 1 (4.55%) SAN
5 1 (4.55%) Internet
5 1 (4.55%) VPN
5 1 (4.55%) Wireless
5 1 (4.55%) LDAP
Database & Business Intelligence
1 1 (4.55%) MySQL
General
1 4 (18.18%) Telecoms
2 2 (9.09%) Italian Language
Miscellaneous
1 2 (9.09%) Analytical Skills
2 1 (4.55%) Blackberry
2 1 (4.55%) Smart Meter
Operating Systems
1 19 (86.36%) Windows
2 16 (72.73%) Windows XP
3 11 (50.00%) Windows 7
4 2 (9.09%) Windows 8
5 1 (4.55%) Windows Server 2012
5 1 (4.55%) BlackBerry OS
5 1 (4.55%) Linux
5 1 (4.55%) Mac OS X
5 1 (4.55%) Windows CE
5 1 (4.55%) Windows Mobile
5 1 (4.55%) Windows Vista
5 1 (4.55%) Windows Server 2008
Processes & Methodologies
1 11 (50.00%) ITIL
2 2 (9.09%) Capacity Planning
3 1 (4.55%) CRM
3 1 (4.55%) Service Management
3 1 (4.55%) Disaster Recovery
3 1 (4.55%) Network Design
3 1 (4.55%) Network Architecture
Programming Languages
1 1 (4.55%) Perl
1 1 (4.55%) SQL
Qualifications
1 2 (9.09%) CCNA
1 2 (9.09%) Cisco Certification
1 2 (9.09%) Security Cleared
2 1 (4.55%) SC Cleared
Quality Assurance & Compliance
1 12 (54.55%) SLA
System Software
1 16 (72.73%) Active Directory
2 1 (4.55%) Terminal Server
2 1 (4.55%) VMware Infrastructure
Systems Management
1 1 (4.55%) WSUS
1 1 (4.55%) Sysprep
Vendors
1 6 (27.27%) Cisco
2 3 (13.64%) Microsoft
3 2 (9.09%) HP
3 2 (9.09%) VMware
4 1 (4.55%) Citrix
4 1 (4.55%) Avaya
4 1 (4.55%) Juniper
4 1 (4.55%) Apple
4 1 (4.55%) Salesforce.com