The table below looks at the statistics for ITSM skills in IT jobs advertised for the Basingstoke region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 27 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Mar 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 56 72 71
Rank change year-on-year
+16 -1
Permanent jobs citing ITSM 5 3 21
As % of all permanent IT jobs located in Basingstoke 1.07% 0.48% 2.22%
As % of the Processes & Methodologies category 1.34% 0.64% 2.86%
Number of salaries quoted 5 3 2
Average salary £27,500 £21,500 £41,625
Average salary % change year-on-year
+27.90% -48.34%
UK excluding London average salary £45,000 £45,000 £47,500
% change year-on-year
- -5.26%
ITSM
Hampshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Basingstoke region.

Processes & Methodologies Category
Basingstoke
Permanent IT job ads with a match in the
Processes & Methodologies category
374 467 735
As % of all permanent IT jobs located in Basingstoke 80.26% 74.36% 77.86%
Number of salaries quoted 295 359 515
Average salary £45,000 £42,500 £40,000
Average salary % change year-on-year
+5.88% +6.25%
90% offered a salary of more than £28,500 £27,500 £27,500
10% offered a salary of more than £60,000 £60,000 £57,500
UK excluding London average salary £43,275 £42,500 £40,000
% change year-on-year
+1.82% +6.25%

ITSM
Jobs Demand Trend in Basingstoke

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Basingstoke region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Basingstoke

ITSM
Salary Trend in Basingstoke

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Basingstoke region.

ITSM Salary Trend in Basingstoke

ITSM
Salary Histogram in Basingstoke

This chart provides a salary histogram for IT jobs citing ITSM across the Basingstoke region over the 3 months to 27 March 2015.

ITSM Salary Histogram in Basingstoke

ITSM
Top 30 Related IT Skills in Basingstoke

For the 6 months to 27 March 2015, IT jobs across the Basingstoke region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 7 (100.00%) ITIL
2 6 (85.71%) Windows
2 6 (85.71%) Windows XP
2 6 (85.71%) TCP/IP
2 6 (85.71%) VPN
2 6 (85.71%) DNS
2 6 (85.71%) Microsoft
2 6 (85.71%) Windows Server 2003
2 6 (85.71%) Microsoft Certification
2 6 (85.71%) DHCP
2 6 (85.71%) DameWare
2 6 (85.71%) Service Management
2 6 (85.71%) CMDB
2 6 (85.71%) Windows Server 2008
2 6 (85.71%) Windows 8
3 5 (71.43%) Management Information System
3 5 (71.43%) Windows 7
3 5 (71.43%) Line Management
4 1 (14.29%) WinDbg
4 1 (14.29%) Exchange Server 2010
4 1 (14.29%) SNMP
4 1 (14.29%) SAN
4 1 (14.29%) Thin Client
4 1 (14.29%) Terminal Services
4 1 (14.29%) Symantec
4 1 (14.29%) McAfee
4 1 (14.29%) Norton AntiVirus
4 1 (14.29%) Sophos
4 1 (14.29%) Blackberry
4 1 (14.29%) Blackberry Enterprise Server

ITSM
Top Related IT Skills in Basingstoke by Category

For the 6 months to 27 March 2015, IT jobs across the Basingstoke region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 1 (14.29%) MS Exchange
1 1 (14.29%) Blackberry Enterprise Server
1 1 (14.29%) Exchange Server 2003
1 1 (14.29%) Exchange Server 2010
Applications
1 1 (14.29%) MS Office
Business Applications
1 1 (14.29%) Dynamics CRM
Communications & Networking
1 6 (85.71%) TCP/IP
1 6 (85.71%) VPN
1 6 (85.71%) DNS
1 6 (85.71%) DHCP
2 1 (14.29%) SNMP
2 1 (14.29%) WAN
2 1 (14.29%) SAN
Development Applications
1 1 (14.29%) WinDbg
General
1 1 (14.29%) Finance
Job Titles
1 5 (71.43%) Analyst
1 5 (71.43%) Service Analyst
1 5 (71.43%) Service Desk Analyst
2 1 (14.29%) Infrastructure Manager
2 1 (14.29%) Senior Infrastructure Manager
2 1 (14.29%) Senior Infrastructure Project Manager
2 1 (14.29%) Infrastructure Engineer
2 1 (14.29%) Senior Project Manager
2 1 (14.29%) Infrastructure Project Manager
2 1 (14.29%) Senior Manager
2 1 (14.29%) Project Manager
Miscellaneous
1 6 (85.71%) CMDB
2 5 (71.43%) Management Information System
3 1 (14.29%) Fat Client
3 1 (14.29%) Thin Client
3 1 (14.29%) Blackberry
Operating Systems
1 6 (85.71%) Windows
1 6 (85.71%) Windows XP
1 6 (85.71%) Windows Server 2003
1 6 (85.71%) Windows Server 2008
1 6 (85.71%) Windows 8
2 5 (71.43%) Windows 7
3 1 (14.29%) Windows Server 2012
Processes & Methodologies
1 7 (100.00%) ITIL
2 6 (85.71%) Service Management
3 5 (71.43%) Line Management
4 1 (14.29%) PRINCE2
4 1 (14.29%) CRM
4 1 (14.29%) Project Management
4 1 (14.29%) Quality Management
4 1 (14.29%) Change Management
4 1 (14.29%) Disaster Recovery
4 1 (14.29%) Stakeholder Management
4 1 (14.29%) Programme Management
4 1 (14.29%) Resource Management
4 1 (14.29%) Dependency Management
4 1 (14.29%) Network Monitoring
Programming Languages
1 1 (14.29%) T-SQL
Qualifications
1 6 (85.71%) Microsoft Certification
2 1 (14.29%) MCITP
2 1 (14.29%) PRINCE2 Practitioner
2 1 (14.29%) MCSA
2 1 (14.29%) CCNA
2 1 (14.29%) Cisco Certification
System Software
1 1 (14.29%) Active Directory
1 1 (14.29%) Terminal Services
1 1 (14.29%) VMware ESX
1 1 (14.29%) VMware Workstation
1 1 (14.29%) Microsoft App-V
1 1 (14.29%) BlackBerry Internet Service
1 1 (14.29%) VMware Infrastructure
Systems Management
1 6 (85.71%) DameWare
2 1 (14.29%) NetBackup
2 1 (14.29%) Backup Exec
2 1 (14.29%) WSUS
2 1 (14.29%) Norton AntiVirus
Vendors
1 6 (85.71%) Microsoft
2 1 (14.29%) Citrix
2 1 (14.29%) Symantec
2 1 (14.29%) McAfee
2 1 (14.29%) Sophos
2 1 (14.29%) VMware
2 1 (14.29%) AppSense
2 1 (14.29%) Aastra
2 1 (14.29%) Veeam
2 1 (14.29%) Oracle
2 1 (14.29%) Cisco