The table below looks at the statistics for ITSM skills in IT jobs advertised for the Basingstoke region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 29 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Jan 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 63 65 86
Rank change year-on-year
+2 +21
Permanent jobs citing ITSM 6 2 9
As % of all permanent IT jobs located in Basingstoke 1.01% 0.41% 0.90%
As % of the Processes & Methodologies category 1.31% 0.54% 1.15%
Number of salaries quoted 6 0 1
Average salary £27,500 - £65,000
UK excluding London average salary £41,674 £39,000 £45,000
% change year-on-year
+6.85% -13.33%
ITSM
Hampshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Basingstoke region.

Processes & Methodologies Category
Basingstoke
Permanent IT job ads with a match in the
Processes & Methodologies category
459 370 781
As % of all permanent IT jobs located in Basingstoke 77.14% 75.66% 78.41%
Number of salaries quoted 362 255 591
Average salary £43,750 £42,500 £40,000
Average salary % change year-on-year
+2.94% +6.25%
90% offered a salary of more than £27,500 £27,500 £30,000
10% offered a salary of more than £60,000 £55,000 £60,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

ITSM
Jobs Demand Trend in Basingstoke

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Basingstoke region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Basingstoke

ITSM
Salary Trend in Basingstoke

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Basingstoke region.

ITSM Salary Trend in Basingstoke

ITSM
Top 30 Related IT Skills in Basingstoke

For the 6 months to 29 January 2015, IT jobs across the Basingstoke region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 11 (100.00%) ITIL
2 7 (63.64%) Windows
2 7 (63.64%) Microsoft
3 6 (54.55%) Microsoft Certification
3 6 (54.55%) Windows Server 2003
3 6 (54.55%) Windows XP
3 6 (54.55%) DHCP
3 6 (54.55%) TCP/IP
3 6 (54.55%) VPN
3 6 (54.55%) DNS
3 6 (54.55%) Service Management
3 6 (54.55%) DameWare
3 6 (54.55%) CMDB
3 6 (54.55%) Windows Server 2008
3 6 (54.55%) Windows 8
4 5 (45.45%) Windows 7
4 5 (45.45%) Line Management
4 5 (45.45%) Management Information System
5 3 (27.27%) Time Management
5 3 (27.27%) Blackberry Enterprise Server
6 2 (18.18%) Project Management
6 2 (18.18%) Service Delivery
6 2 (18.18%) MS Office
6 2 (18.18%) LDAP
6 2 (18.18%) Tivoli
6 2 (18.18%) Control-M
6 2 (18.18%) CA SiteMinder
6 2 (18.18%) Active Directory
6 2 (18.18%) Citrix
6 2 (18.18%) Mentoring

ITSM
Top Related IT Skills in Basingstoke by Category

For the 6 months to 29 January 2015, IT jobs across the Basingstoke region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 3 (27.27%) Blackberry Enterprise Server
2 1 (9.09%) Exchange Server 2010
2 1 (9.09%) MS Exchange
2 1 (9.09%) Exchange Server 2003
Applications
1 2 (18.18%) MS Office
2 1 (9.09%) MS Excel
Business Applications
1 1 (9.09%) Dynamics CRM
Communications & Networking
1 6 (54.55%) DHCP
1 6 (54.55%) TCP/IP
1 6 (54.55%) VPN
1 6 (54.55%) DNS
2 2 (18.18%) LDAP
3 1 (9.09%) SAN
3 1 (9.09%) SNMP
3 1 (9.09%) WAN
Development Applications
1 1 (9.09%) WinDbg
General
1 1 (9.09%) Marketing
Job Titles
1 6 (54.55%) Analyst
1 6 (54.55%) Service Analyst
1 6 (54.55%) Service Desk Analyst
2 2 (18.18%) Team Leader
3 1 (9.09%) Support Manager
3 1 (9.09%) Delivery Manager
3 1 (9.09%) Applications Support Manager
3 1 (9.09%) Applications Manager
3 1 (9.09%) Applications Support
3 1 (9.09%) Infrastructure Engineer
3 1 (9.09%) Services Delivery Manager
3 1 (9.09%) Service Manager
Miscellaneous
1 6 (54.55%) CMDB
2 5 (45.45%) Management Information System
3 2 (18.18%) Analytical Skills
4 1 (9.09%) Thin Client
4 1 (9.09%) Blackberry
4 1 (9.09%) Informatics
4 1 (9.09%) Fat Client
Operating Systems
1 7 (63.64%) Windows
2 6 (54.55%) Windows Server 2003
2 6 (54.55%) Windows XP
2 6 (54.55%) Windows Server 2008
2 6 (54.55%) Windows 8
3 5 (45.45%) Windows 7
4 1 (9.09%) Windows Server 2012
Processes & Methodologies
1 11 (100.00%) ITIL
2 6 (54.55%) Service Management
3 5 (45.45%) Line Management
4 3 (27.27%) Time Management
5 2 (18.18%) Project Management
5 2 (18.18%) Service Delivery
5 2 (18.18%) Mentoring
5 2 (18.18%) Continuous Improvement
6 1 (9.09%) Performance Monitoring
6 1 (9.09%) Network Monitoring
6 1 (9.09%) Coaching
6 1 (9.09%) CRM
6 1 (9.09%) Incident Management
6 1 (9.09%) Disaster Recovery
Programming Languages
1 1 (9.09%) T-SQL
Qualifications
1 6 (54.55%) Microsoft Certification
2 1 (9.09%) ITIL Foundation Certificate
2 1 (9.09%) Cisco Certification
2 1 (9.09%) CCNA
2 1 (9.09%) MCSA
2 1 (9.09%) MCP
2 1 (9.09%) MCITP
2 1 (9.09%) Degree
System Software
1 2 (18.18%) Active Directory
2 1 (9.09%) Terminal Services
2 1 (9.09%) BlackBerry Internet Service
2 1 (9.09%) VMware Infrastructure
2 1 (9.09%) VMware ESX
2 1 (9.09%) VMware Workstation
2 1 (9.09%) Microsoft App-V
Systems Management
1 6 (54.55%) DameWare
2 2 (18.18%) Tivoli
2 2 (18.18%) Control-M
2 2 (18.18%) CA SiteMinder
3 1 (9.09%) Norton AntiVirus
3 1 (9.09%) WSUS
3 1 (9.09%) NetBackup
3 1 (9.09%) Backup Exec
Vendors
1 7 (63.64%) Microsoft
2 2 (18.18%) Citrix
2 2 (18.18%) Splunk
3 1 (9.09%) Symantec
3 1 (9.09%) McAfee
3 1 (9.09%) Sophos
3 1 (9.09%) Oracle
3 1 (9.09%) Cisco
3 1 (9.09%) Aastra
3 1 (9.09%) Veeam
3 1 (9.09%) VMware
3 1 (9.09%) AppSense