The table below looks at the statistics for ITSM skills in IT jobs advertised for the Basingstoke region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 28 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Nov 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 63 71 73
Rank change year-on-year
+8 +2
Permanent jobs citing ITSM 3 2 5
As % of all permanent IT jobs located in Basingstoke 0.52% 0.33% 0.65%
As % of the Processes & Methodologies category 0.67% 0.41% 0.84%
Number of salaries quoted 0 1 1
Average salary - £35,000 £18,500
Average salary % change year-on-year
- +89.18%
UK excluding London average salary £37,500 £45,000 £40,000
% change year-on-year
-16.66% +12.50%
ITSM
Hampshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Basingstoke region.

Processes & Methodologies Category
Basingstoke
Permanent IT job ads with a match in the
Processes & Methodologies category
450 482 597
As % of all permanent IT jobs located in Basingstoke 78.13% 79.02% 77.33%
Number of salaries quoted 364 339 469
Average salary £42,500 £45,000 £40,000
Average salary % change year-on-year
-5.55% +12.50%
90% offered a salary of more than £30,000 £27,500 £32,000
10% offered a salary of more than £60,000 £52,500 £65,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

ITSM
Jobs Demand Trend in Basingstoke

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Basingstoke region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Basingstoke

ITSM
Salary Trend in Basingstoke

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Basingstoke region.

ITSM Salary Trend in Basingstoke

ITSM
Top 30 Related IT Skills in Basingstoke

For the 6 months to 28 November 2014, IT jobs across the Basingstoke region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 12 (100.00%) ITIL
2 6 (50.00%) MCP
2 6 (50.00%) Windows
2 6 (50.00%) Microsoft
2 6 (50.00%) Active Directory
2 6 (50.00%) Citrix
2 6 (50.00%) MS Office
2 6 (50.00%) Informatics
2 6 (50.00%) ITIL Foundation Certificate
3 4 (33.33%) Time Management
3 4 (33.33%) Service Delivery
4 3 (25.00%) Project Management
4 3 (25.00%) Splunk
4 3 (25.00%) Service Management
4 3 (25.00%) Degree
5 2 (16.67%) Analytical Skills
5 2 (16.67%) Mentoring
5 2 (16.67%) Continuous Improvement
5 2 (16.67%) Performance Monitoring
5 2 (16.67%) Incident Management
5 2 (16.67%) Tivoli
5 2 (16.67%) Control-M
5 2 (16.67%) CA SiteMinder
5 2 (16.67%) Blackberry Enterprise Server
5 2 (16.67%) LDAP
6 1 (8.33%) MS Excel
6 1 (8.33%) SLA
6 1 (8.33%) Information Security Management
6 1 (8.33%) Security Management
6 1 (8.33%) Information Security

ITSM
Top Related IT Skills in Basingstoke by Category

For the 6 months to 28 November 2014, IT jobs across the Basingstoke region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 2 (16.67%) Blackberry Enterprise Server
Applications
1 6 (50.00%) MS Office
2 1 (8.33%) MS Excel
Communications & Networking
1 2 (16.67%) LDAP
General
1 1 (8.33%) Marketing
Job Titles
1 6 (50.00%) Analyst
1 6 (50.00%) Service Analyst
1 6 (50.00%) Service Desk Analyst
2 3 (25.00%) Support Manager
3 2 (16.67%) Team Leader
3 2 (16.67%) Applications Support
3 2 (16.67%) Applications Support Manager
3 2 (16.67%) Applications Manager
4 1 (8.33%) Incident Manager
4 1 (8.33%) Services Delivery Manager
4 1 (8.33%) Service Manager
4 1 (8.33%) Delivery Manager
Miscellaneous
1 6 (50.00%) Informatics
2 2 (16.67%) Analytical Skills
Operating Systems
1 6 (50.00%) Windows
Processes & Methodologies
1 12 (100.00%) ITIL
2 4 (33.33%) Service Delivery
2 4 (33.33%) Time Management
3 3 (25.00%) Project Management
3 3 (25.00%) Service Management
4 2 (16.67%) Incident Management
4 2 (16.67%) Continuous Improvement
4 2 (16.67%) Performance Monitoring
4 2 (16.67%) Mentoring
5 1 (8.33%) Coaching
5 1 (8.33%) Information Security Management
5 1 (8.33%) Security Management
5 1 (8.33%) Information Security
Qualifications
1 6 (50.00%) MCP
1 6 (50.00%) ITIL Foundation Certificate
2 3 (25.00%) Degree
Quality Assurance & Compliance
1 1 (8.33%) SLA
1 1 (8.33%) ISO/IEC 27001
1 1 (8.33%) PCI DSS
System Software
1 6 (50.00%) Active Directory
Systems Management
1 2 (16.67%) Tivoli
1 2 (16.67%) Control-M
1 2 (16.67%) CA SiteMinder
Vendors
1 6 (50.00%) Microsoft
1 6 (50.00%) Citrix
2 3 (25.00%) Splunk