The table below looks at the statistics for ITSM skills in IT jobs advertised for the Basingstoke region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 24 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Oct 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 63 78 69
Rank change year-on-year
+15 -9
Permanent jobs citing ITSM 5 4 6
As % of all permanent IT jobs located in Basingstoke 0.90% 0.58% 0.84%
As % of the Processes & Methodologies category 1.15% 0.73% 1.08%
Number of salaries quoted 2 1 2
Average salary £50,000 £35,000 £21,750
Average salary % change year-on-year
+42.85% +60.91%
UK excluding London average salary £37,500 £44,500 £40,000
% change year-on-year
-15.73% +11.25%
ITSM
Hampshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Basingstoke region.

Processes & Methodologies Category
Basingstoke
Permanent IT job ads with a match in the
Processes & Methodologies category
436 548 558
As % of all permanent IT jobs located in Basingstoke 78.28% 79.88% 77.82%
Number of salaries quoted 357 388 438
Average salary £42,500 £45,000 £42,500
Average salary % change year-on-year
-5.55% +5.88%
90% offered a salary of more than £30,000 £28,500 £32,500
10% offered a salary of more than £60,000 £52,500 £70,000
UK excluding London average salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

ITSM
Jobs Demand Trend in Basingstoke

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Basingstoke region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Basingstoke

ITSM
Salary Trend in Basingstoke

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Basingstoke region.

ITSM Salary Trend in Basingstoke

ITSM
Top 30 Related IT Skills in Basingstoke

For the 6 months to 24 October 2014, IT jobs across the Basingstoke region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 14 (100.00%) ITIL
2 8 (57.14%) Windows
2 8 (57.14%) Microsoft
3 7 (50.00%) Active Directory
3 7 (50.00%) Citrix
3 7 (50.00%) MCP
3 7 (50.00%) MS Office
3 7 (50.00%) Informatics
3 7 (50.00%) ITIL Foundation Certificate
4 4 (28.57%) Time Management
4 4 (28.57%) Service Management
4 4 (28.57%) Service Delivery
5 3 (21.43%) Project Management
5 3 (21.43%) Splunk
5 3 (21.43%) Degree
6 2 (14.29%) Performance Monitoring
6 2 (14.29%) Mentoring
6 2 (14.29%) Analytical Skills
6 2 (14.29%) Incident Management
6 2 (14.29%) Continuous Improvement
6 2 (14.29%) Tivoli
6 2 (14.29%) Control-M
6 2 (14.29%) CA SiteMinder
6 2 (14.29%) Blackberry Enterprise Server
6 2 (14.29%) LDAP
7 1 (7.14%) MS Excel
7 1 (7.14%) Windows XP
7 1 (7.14%) DHCP
7 1 (7.14%) TCP/IP
7 1 (7.14%) VPN

ITSM
Top Related IT Skills in Basingstoke by Category

For the 6 months to 24 October 2014, IT jobs across the Basingstoke region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 2 (14.29%) Blackberry Enterprise Server
Applications
1 7 (50.00%) MS Office
2 1 (7.14%) MS Excel
Communications & Networking
1 2 (14.29%) LDAP
2 1 (7.14%) DHCP
2 1 (7.14%) TCP/IP
2 1 (7.14%) VPN
2 1 (7.14%) DNS
General
1 1 (7.14%) Marketing
Job Titles
1 8 (57.14%) Analyst
1 8 (57.14%) Service Analyst
1 8 (57.14%) Service Desk Analyst
2 3 (21.43%) Support Manager
3 2 (14.29%) Team Leader
3 2 (14.29%) Applications Support
3 2 (14.29%) Applications Support Manager
3 2 (14.29%) Applications Manager
4 1 (7.14%) Incident Manager
4 1 (7.14%) Services Delivery Manager
4 1 (7.14%) Service Manager
4 1 (7.14%) Delivery Manager
Miscellaneous
1 7 (50.00%) Informatics
2 2 (14.29%) Analytical Skills
3 1 (7.14%) Management Information System
3 1 (7.14%) CMDB
Operating Systems
1 8 (57.14%) Windows
2 1 (7.14%) Windows XP
2 1 (7.14%) Windows Server 2003
2 1 (7.14%) Windows Server 2008
2 1 (7.14%) Windows 7
2 1 (7.14%) Windows 8
Processes & Methodologies
1 14 (100.00%) ITIL
2 4 (28.57%) Service Management
2 4 (28.57%) Service Delivery
2 4 (28.57%) Time Management
3 3 (21.43%) Project Management
4 2 (14.29%) Mentoring
4 2 (14.29%) Incident Management
4 2 (14.29%) Continuous Improvement
4 2 (14.29%) Performance Monitoring
5 1 (7.14%) Line Management
5 1 (7.14%) Information Security Management
5 1 (7.14%) Security Management
5 1 (7.14%) Information Security
5 1 (7.14%) Coaching
Qualifications
1 7 (50.00%) MCP
1 7 (50.00%) ITIL Foundation Certificate
2 3 (21.43%) Degree
3 1 (7.14%) Microsoft Certification
Quality Assurance & Compliance
1 1 (7.14%) SLA
1 1 (7.14%) ISO/IEC 27001
1 1 (7.14%) PCI DSS
System Software
1 7 (50.00%) Active Directory
Systems Management
1 2 (14.29%) Tivoli
1 2 (14.29%) Control-M
1 2 (14.29%) CA SiteMinder
2 1 (7.14%) DameWare
Vendors
1 8 (57.14%) Microsoft
2 7 (50.00%) Citrix
3 3 (21.43%) Splunk