The first table below looks at the demand for ITSM skills in IT jobs advertised for the Basingstoke region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 28 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Basingstoke region.

Location
3 months to
28 Jul 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 73 72 -
Rank change year-on-year
-1 -
Permanent jobs citing ITSM 9 5 0
As % of all permanent IT jobs located in Basingstoke 1.16% 0.77% -
As % of the Processes & Methodologies category 1.62% 1.00% -
Number of salaries quoted 8 3 0
Average salary £19,250 £22,750 -
Average salary % change year-on-year
-15.38% -
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%
Processes & Methodologies Category
Basingstoke
Permanent IT job ads with a match in the
Processes & Methodologies category
554 502 494
As % of all permanent IT jobs located in Basingstoke 71.67% 77.59% 75.65%
Number of salaries quoted 387 374 381
Average salary £42,500 £45,000 £43,000
Average salary % change year-on-year
-5.55% +4.65%
90% offered a salary of more than £27,500 £30,000 £30,700
10% offered a salary of more than £60,500 £65,000 £67,500
UK excluding London average salary £42,500 £40,500 £40,000
% change year-on-year
+4.93% +1.25%
ITSM
Hampshire

ITSM
Jobs Demand Trend in Basingstoke

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Basingstoke region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Basingstoke

ITSM
Salary Trend in Basingstoke

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Basingstoke region.

ITSM Salary Trend in Basingstoke

ITSM
Salary Histogram in Basingstoke

This chart provides a salary histogram for IT jobs citing ITSM across the Basingstoke region over the 3 months to 28 July 2014.

ITSM Salary Histogram in Basingstoke

ITSM
Top 30 Related IT Skills in Basingstoke

For the 6 months to 28 July 2014, IT jobs across the Basingstoke region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 13 (100.00%) ITIL
2 11 (84.62%) Windows
2 11 (84.62%) Microsoft
3 9 (69.23%) Active Directory
4 8 (61.54%) MCP
5 7 (53.85%) Service Management
6 6 (46.15%) Citrix
6 6 (46.15%) MS Office
6 6 (46.15%) Informatics
6 6 (46.15%) ITIL Foundation Certificate
7 5 (38.46%) Windows 7
8 4 (30.77%) Incident Management
8 4 (30.77%) Management Information System
9 3 (23.08%) SLA
9 3 (23.08%) Microsoft Certification
9 3 (23.08%) ITIL V3
9 3 (23.08%) Windows 8
10 2 (15.38%) Degree
10 2 (15.38%) Windows Server 2008
10 2 (15.38%) Statistics
10 2 (15.38%) CMDB
10 2 (15.38%) WorkSite
10 2 (15.38%) Windows Server 2003
10 2 (15.38%) Windows XP
10 2 (15.38%) DHCP
10 2 (15.38%) TCP/IP
10 2 (15.38%) VPN
10 2 (15.38%) DNS
10 2 (15.38%) DameWare
10 2 (15.38%) Telecoms

ITSM
Top Related IT Skills in Basingstoke by Category

For the 6 months to 28 July 2014, IT jobs across the Basingstoke region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 2 (15.38%) WorkSite
2 1 (7.69%) MS Exchange
2 1 (7.69%) Exchange Server 2010
Applications
1 6 (46.15%) MS Office
2 1 (7.69%) MS Excel
Communications & Networking
1 2 (15.38%) DHCP
1 2 (15.38%) TCP/IP
1 2 (15.38%) VPN
1 2 (15.38%) DNS
General
1 2 (15.38%) Telecoms
1 2 (15.38%) Legal
Job Titles
1 11 (84.62%) Analyst
2 10 (76.92%) Service Analyst
2 10 (76.92%) Service Desk Analyst
3 2 (15.38%) Support Manager
3 2 (15.38%) Help Desk Analyst
4 1 (7.69%) Applications Support
4 1 (7.69%) Support Analyst
4 1 (7.69%) Applications Support Manager
4 1 (7.69%) Incident Manager
4 1 (7.69%) Applications Manager
4 1 (7.69%) IT Support Analyst
4 1 (7.69%) IT Support
Miscellaneous
1 6 (46.15%) Informatics
2 4 (30.77%) Management Information System
3 2 (15.38%) Statistics
3 2 (15.38%) CMDB
Operating Systems
1 11 (84.62%) Windows
2 5 (38.46%) Windows 7
3 3 (23.08%) Windows 8
4 2 (15.38%) Windows Server 2008
4 2 (15.38%) Windows Server 2003
4 2 (15.38%) Windows XP
Processes & Methodologies
1 13 (100.00%) ITIL
2 7 (53.85%) Service Management
3 4 (30.77%) Incident Management
4 3 (23.08%) ITIL V3
5 2 (15.38%) Service Delivery
6 1 (7.69%) Information Security Management
6 1 (7.69%) Security Management
6 1 (7.69%) Information Security
6 1 (7.69%) Configuration Management
6 1 (7.69%) Project Management
6 1 (7.69%) Time Management
6 1 (7.69%) Performance Monitoring
Qualifications
1 8 (61.54%) MCP
2 6 (46.15%) ITIL Foundation Certificate
3 3 (23.08%) Microsoft Certification
4 2 (15.38%) Degree
5 1 (7.69%) MCDST
Quality Assurance & Compliance
1 3 (23.08%) SLA
2 1 (7.69%) PCI DSS
2 1 (7.69%) ISO/IEC 27001
System Software
1 9 (69.23%) Active Directory
Systems Management
1 2 (15.38%) DameWare
2 1 (7.69%) SCCM
Vendors
1 11 (84.62%) Microsoft
2 6 (46.15%) Citrix
3 1 (7.69%) Splunk