The first table below looks at the demand for the Service Desk Analyst role in IT jobs advertised for the Basingstoke region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 30 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Basingstoke region.

Location
3 months to
30 Jul 2014
Same period 2013 Same period 2012
Service Desk Analyst
Rank 72 75 68
Rank change year-on-year
+3 -7
Permanent jobs requiring a Service Desk Analyst 7 4 5
As % of all permanent IT jobs located in Basingstoke 0.92% 0.61% 0.74%
As % of the Job Titles category 1.00% 0.63% 0.78%
Number of salaries quoted 7 4 5
Average salary £19,250 £21,000 £19,500
Average salary % change year-on-year
-8.33% +7.69%
90% offered a salary of more than £18,750 £18,625 £18,000
10% offered a salary of more than £20,550 £22,675 £23,700
UK excluding London average salary £21,500 £20,500 £21,500
% change year-on-year
+4.87% -4.65%
Job Titles Category
Basingstoke
Permanent IT job ads with a match in the
Job Titles category
698 638 645
As % of all permanent IT jobs located in Basingstoke 91.48% 96.52% 95.56%
Number of salaries quoted 527 490 505
Average salary £42,250 £39,000 £40,000
Average salary % change year-on-year
+8.33% -2.50%
90% offered a salary of more than £27,500 £23,500 £23,500
10% offered a salary of more than £60,000 £65,000 £60,000
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
Service Desk Analyst
Hampshire

Service Desk Analyst
Jobs Demand Trend in Basingstoke

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Basingstoke region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Basingstoke

Service Desk Analyst
Salary Trend in Basingstoke

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Basingstoke region.

Service Desk Analyst Salary Trend in Basingstoke

Service Desk Analyst
Top 30 Related IT Skills in Basingstoke

For the 6 months to 30 July 2014, IT jobs across the Basingstoke region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 18 (100.00%) Windows
2 17 (94.44%) ITIL
3 15 (83.33%) Microsoft
3 15 (83.33%) Active Directory
4 10 (55.56%) ITSM
5 9 (50.00%) Citrix
5 9 (50.00%) MS Office
5 9 (50.00%) MCP
6 8 (44.44%) Windows 7
7 6 (33.33%) ITIL Foundation Certificate
7 6 (33.33%) Informatics
7 6 (33.33%) MS Excel
7 6 (33.33%) SLA
8 5 (27.78%) Windows XP
8 5 (27.78%) Service Management
9 4 (22.22%) Management Information System
10 3 (16.67%) Microsoft Certification
10 3 (16.67%) ITIL Certification
10 3 (16.67%) Incident Management
10 3 (16.67%) ITIL V3
11 2 (11.11%) Windows 8
11 2 (11.11%) Statistics
11 2 (11.11%) CMDB
11 2 (11.11%) WorkSite
11 2 (11.11%) Windows Server 2008
11 2 (11.11%) Windows Server 2003
11 2 (11.11%) DameWare
11 2 (11.11%) Telecoms
11 2 (11.11%) Legal
11 2 (11.11%) DHCP

Service Desk Analyst
Top Related IT Skills in Basingstoke by Category

For the 6 months to 30 July 2014, IT jobs across the Basingstoke region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (11.11%) WorkSite
2 1 (5.56%) MS Exchange
Applications
1 9 (50.00%) MS Office
2 6 (33.33%) MS Excel
Communications & Networking
1 2 (11.11%) DHCP
1 2 (11.11%) TCP/IP
1 2 (11.11%) VPN
1 2 (11.11%) DNS
2 1 (5.56%) ADSL
2 1 (5.56%) Broadband
Database & Business Intelligence
1 1 (5.56%) SQL Server
1 1 (5.56%) Crystal Reports
General
1 2 (11.11%) Telecoms
1 2 (11.11%) Legal
Miscellaneous
1 6 (33.33%) Informatics
2 4 (22.22%) Management Information System
3 2 (11.11%) Statistics
3 2 (11.11%) CMDB
4 1 (5.56%) Computer Science
Operating Systems
1 18 (100.00%) Windows
2 8 (44.44%) Windows 7
3 5 (27.78%) Windows XP
4 2 (11.11%) Windows 8
4 2 (11.11%) Windows Server 2008
4 2 (11.11%) Windows Server 2003
5 1 (5.56%) UNIX
5 1 (5.56%) Linux
Processes & Methodologies
1 17 (94.44%) ITIL
2 10 (55.56%) ITSM
3 5 (27.78%) Service Management
4 3 (16.67%) Incident Management
4 3 (16.67%) ITIL V3
Qualifications
1 9 (50.00%) MCP
2 6 (33.33%) ITIL Foundation Certificate
3 3 (16.67%) Microsoft Certification
3 3 (16.67%) ITIL Certification
4 1 (5.56%) MCSE
4 1 (5.56%) MCSA
4 1 (5.56%) MCDST
4 1 (5.56%) MCITP
4 1 (5.56%) Degree
Quality Assurance & Compliance
1 6 (33.33%) SLA
System Software
1 15 (83.33%) Active Directory
Systems Management
1 2 (11.11%) DameWare
Vendors
1 15 (83.33%) Microsoft
2 9 (50.00%) Citrix
3 1 (5.56%) Business Objects