The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the Basingstoke region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 30 April 2016 with a comparison to the same period in the previous 2 years.

3 months to
30 Apr 2016
Same period 2015 Same period 2014
Service Desk Analyst
Rank 59 60 74
Rank change year-on-year
+1 +14
Permanent jobs requiring a Service Desk Analyst 6 1 11
As % of all permanent IT jobs located in Basingstoke 1.19% 0.22% 1.56%
As % of the Job Titles category 1.20% 0.23% 1.59%
Number of salaries quoted 6 1 9
Average salary £22,000 £25,000 £21,500
Average salary % change year-on-year
-12.00% +16.27%
UK excluding London average salary £22,000 £21,750 £21,000
% change year-on-year
+1.14% +3.57%
Service Desk Analyst
Hampshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Basingstoke region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Basingstoke
Permanent IT job ads with a match in the
Job Titles category
498 431 691
As % of all permanent IT jobs located in Basingstoke 99.01% 95.99% 98.15%
Number of salaries quoted 404 365 567
Average salary £40,000 £45,000 £40,000
Average salary % change year-on-year
-11.11% +12.50%
90% offered a salary of more than £26,500 £25,000 £24,000
10% offered a salary of more than £60,500 £56,250 £60,000
UK excluding London average salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Service Desk Analyst
Jobs Demand Trend in Basingstoke

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Basingstoke region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Basingstoke

Service Desk Analyst
Salary Trend in Basingstoke

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Basingstoke region.

Service Desk Analyst Salary Trend in Basingstoke

Service Desk Analyst
Top 30 Related IT Skills in Basingstoke

For the 6 months to 30 April 2016, IT jobs across the Basingstoke region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 8 (100.00%) MS Excel
2 7 (87.50%) Microsoft
2 7 (87.50%) Active Directory
3 5 (62.50%) A+ Certification
3 5 (62.50%) Windows
4 4 (50.00%) MS Office
4 4 (50.00%) ITIL
4 4 (50.00%) MCP
4 4 (50.00%) ITIL Certification
4 4 (50.00%) MS Exchange
4 4 (50.00%) Windows 7
4 4 (50.00%) Exchange Server 2010
4 4 (50.00%) Windows 8
4 4 (50.00%) Windows Server 2012
4 4 (50.00%) Exchange Server 2013
4 4 (50.00%) Windows 10
5 2 (25.00%) Cisco
5 2 (25.00%) Polycom
5 2 (25.00%) C
6 1 (12.50%) Remedy
6 1 (12.50%) SLA
6 1 (12.50%) Service Management
6 1 (12.50%) Process Management
6 1 (12.50%) Manufacturing
6 1 (12.50%) MS PowerPoint
6 1 (12.50%) assyst
6 1 (12.50%) Time Management
6 1 (12.50%) Security Cleared
6 1 (12.50%) Line Management
6 1 (12.50%) Analytical Skills

Service Desk Analyst
Top Related IT Skills in Basingstoke by Category

For the 6 months to 30 April 2016, IT jobs across the Basingstoke region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (50.00%) Exchange Server 2010
1 4 (50.00%) Exchange Server 2013
1 4 (50.00%) MS Exchange
Applications
1 8 (100.00%) MS Excel
2 4 (50.00%) MS Office
3 1 (12.50%) MS PowerPoint
Business Applications
1 1 (12.50%) assyst
General
1 1 (12.50%) Manufacturing
Miscellaneous
1 1 (12.50%) Analytical Skills
Operating Systems
1 5 (62.50%) Windows
2 4 (50.00%) Windows 10
2 4 (50.00%) Windows 7
2 4 (50.00%) Windows 8
2 4 (50.00%) Windows Server 2012
Processes & Methodologies
1 4 (50.00%) ITIL
2 1 (12.50%) Line Management
2 1 (12.50%) Process Management
2 1 (12.50%) Service Management
2 1 (12.50%) Time Management
Programming Languages
1 2 (25.00%) C
Qualifications
1 5 (62.50%) A+ Certification
2 4 (50.00%) ITIL Certification
2 4 (50.00%) MCP
3 1 (12.50%) Security Cleared
Quality Assurance & Compliance
1 1 (12.50%) SLA
System Software
1 7 (87.50%) Active Directory
Vendors
1 7 (87.50%) Microsoft
2 2 (25.00%) Cisco
2 2 (25.00%) Polycom
3 1 (12.50%) Remedy
Basingstoke, Hampshire
Capita Resourcing - IT Resourcing
Salary: £18000 - £20000 per annum + benefits
Posted: Yesterday
Basingstoke
Spectrum IT
Salary: £20000 - £24000 per annum + benefits & training
Posted: 19 days ago