The statistics below represent IT jobs advertised across the Basingstoke region that had Service Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 6 December 2016 with a comparison to same period over 2 years.

3 months to
6 Dec 2016
Same period 2015 Same period 2014
Service Desk Analyst
Rank 62 54 62
Rank change year-on-year
-8 +8
Permanent jobs requiring a Service Desk Analyst 11 6 4
As % of all permanent IT jobs located in Basingstoke 2.25% 1.43% 0.71%
As % of the Job Titles category 2.33% 1.45% 0.72%
Number of salaries quoted 10 6 3
Median salary £19,000 £23,300 £19,000
Median salary % change year-on-year
-18.45% +22.63%
UK excluding London median salary £22,000 £21,000 £21,500
% change year-on-year
+4.76% -2.32%
Service Desk Analyst
Hampshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Basingstoke region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Basingstoke
Permanent IT job ads with a match in the
Job Titles category
472 413 552
As % of all permanent IT jobs located in Basingstoke 96.52% 98.33% 97.70%
Number of salaries quoted 419 355 456
Median salary £40,000 £44,000 £37,500
Median salary % change year-on-year
-9.09% +17.33%
90% offered a salary of more than £27,000 £27,000 £25,000
10% offered a salary of more than £60,000 £52,500 £60,000
UK excluding London median salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

Service Desk Analyst
Jobs Demand Trend in Basingstoke

The demand trend of job ads across the Basingstoke region that featured Service Desk Analyst in the job title.

Service Desk Analyst Jobs Demand Trend in Basingstoke

Service Desk Analyst
Salary Trend in Basingstoke

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Basingstoke region.

Service Desk Analyst Salary Trend in Basingstoke

Service Desk Analyst Skill Set
Top 30 Related IT Skills in Basingstoke

For the 6 months to 6 December 2016, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Basingstoke region featuring Service Desk Analyst in the job title.

1 15 (100.00%) Active Directory
2 14 (93.33%) Microsoft
3 9 (60.00%) Cisco
3 9 (60.00%) MS Office
3 9 (60.00%) C
3 9 (60.00%) Polycom
4 8 (53.33%) RedPrairie
4 8 (53.33%) SAP
4 8 (53.33%) Chip and PIN
4 8 (53.33%) CAD
5 7 (46.67%) Windows
6 6 (40.00%) MS Excel
7 4 (26.67%) Windows 7
7 4 (26.67%) ITIL
7 4 (26.67%) MCP
8 3 (20.00%) MS Exchange
8 3 (20.00%) A+ Certification
8 3 (20.00%) ITIL Certification
8 3 (20.00%) Windows 8
8 3 (20.00%) Windows Server 2012
8 3 (20.00%) Exchange Server 2013
8 3 (20.00%) Windows 10
8 3 (20.00%) Exchange Server 2010
9 2 (13.33%) SLA
9 2 (13.33%) ITSM
9 2 (13.33%) Telecoms
9 2 (13.33%) InfoPath
10 1 (6.67%) Incident Management
10 1 (6.67%) Knowledge Management
10 1 (6.67%) Process Management

Service Desk Analyst Skill Set
Top Related IT Skills in Basingstoke by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (20.00%) Exchange Server 2010
1 3 (20.00%) Exchange Server 2013
1 3 (20.00%) MS Exchange
Applications
1 9 (60.00%) MS Office
2 6 (40.00%) MS Excel
3 2 (13.33%) InfoPath
Database & Business Intelligence
1 1 (6.67%) SQL Server
General
1 2 (13.33%) Telecoms
Miscellaneous
1 8 (53.33%) Chip and PIN
Operating Systems
1 7 (46.67%) Windows
2 4 (26.67%) Windows 7
3 3 (20.00%) Windows 10
3 3 (20.00%) Windows 8
3 3 (20.00%) Windows Server 2012
4 1 (6.67%) Windows Server
4 1 (6.67%) Windows XP
Processes & Methodologies
1 8 (53.33%) CAD
2 4 (26.67%) ITIL
3 2 (13.33%) ITSM
4 1 (6.67%) Change Management
4 1 (6.67%) Chat Support
4 1 (6.67%) Continuous Improvement
4 1 (6.67%) Incident Management
4 1 (6.67%) ITIL V3
4 1 (6.67%) Knowledge Management
4 1 (6.67%) Process Management
Programming Languages
1 9 (60.00%) C
2 1 (6.67%) C#
Qualifications
1 4 (26.67%) MCP
2 3 (20.00%) A+ Certification
2 3 (20.00%) ITIL Certification
Quality Assurance & Compliance
1 2 (13.33%) SLA
System Software
1 15 (100.00%) Active Directory
Vendors
1 14 (93.33%) Microsoft
2 9 (60.00%) Cisco
2 9 (60.00%) Polycom
3 8 (53.33%) RedPrairie
3 8 (53.33%) SAP
4 1 (6.67%) Citrix