The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the Basingstoke region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 29 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Jan 2015
Same period 2014 Same period 2013
Service Desk Analyst
Rank 60 63 87
Rank change year-on-year
+3 +24
Permanent jobs requiring a Service Desk Analyst 9 4 8
As % of all permanent IT jobs located in Basingstoke 1.51% 0.82% 0.80%
As % of the Job Titles category 1.59% 0.85% 0.83%
Number of salaries quoted 9 4 4
Average salary £27,500 £27,500 £26,000
Average salary % change year-on-year
- +5.76%
UK excluding London average salary £21,750 £22,000 £22,000
% change year-on-year
-1.13% -
Service Desk Analyst
Hampshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Basingstoke region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Basingstoke
Permanent IT job ads with a match in the
Job Titles category
565 471 963
As % of all permanent IT jobs located in Basingstoke 94.96% 96.32% 96.69%
Number of salaries quoted 463 347 754
Average salary £40,000 £40,000 £40,000
90% offered a salary of more than £24,500 £23,500 £27,500
10% offered a salary of more than £57,500 £55,000 £52,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Analyst
Jobs Demand Trend in Basingstoke

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Basingstoke region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Basingstoke

Service Desk Analyst
Salary Trend in Basingstoke

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Basingstoke region.

Service Desk Analyst Salary Trend in Basingstoke

Service Desk Analyst
Top 30 Related IT Skills in Basingstoke

For the 6 months to 29 January 2015, IT jobs across the Basingstoke region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 11 (91.67%) Microsoft
2 8 (66.67%) Windows
2 8 (66.67%) ITIL
3 6 (50.00%) Windows XP
3 6 (50.00%) MS Excel
3 6 (50.00%) ITSM
3 6 (50.00%) DameWare
3 6 (50.00%) Windows 7
4 5 (41.67%) CMDB
4 5 (41.67%) Management Information System
4 5 (41.67%) Service Management
4 5 (41.67%) Microsoft Certification
4 5 (41.67%) Windows Server 2003
4 5 (41.67%) DHCP
4 5 (41.67%) TCP/IP
4 5 (41.67%) VPN
4 5 (41.67%) DNS
4 5 (41.67%) MS Office
4 5 (41.67%) Windows 8
4 5 (41.67%) Line Management
4 5 (41.67%) Windows Server 2008
5 3 (25.00%) Active Directory
6 2 (16.67%) SLA
6 2 (16.67%) Security Cleared
7 1 (8.33%) iPad
7 1 (8.33%) Bomgar
7 1 (8.33%) Mitel
7 1 (8.33%) PDA
7 1 (8.33%) Incident Management
7 1 (8.33%) Windows Vista

Service Desk Analyst
Top Related IT Skills in Basingstoke by Category

For the 6 months to 29 January 2015, IT jobs across the Basingstoke region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (8.33%) Blackberry Enterprise Server
1 1 (8.33%) SharePoint
Applications
1 6 (50.00%) MS Excel
2 5 (41.67%) MS Office
3 1 (8.33%) MS Project
Communications & Networking
1 5 (41.67%) DHCP
1 5 (41.67%) TCP/IP
1 5 (41.67%) VPN
1 5 (41.67%) DNS
2 1 (8.33%) Wi-Fi
2 1 (8.33%) LAN
2 1 (8.33%) WAN
Libraries, Frameworks & Software Standards
1 1 (8.33%) WAP
Miscellaneous
1 5 (41.67%) CMDB
1 5 (41.67%) Management Information System
2 1 (8.33%) iPad
2 1 (8.33%) PDA
2 1 (8.33%) Informatics
2 1 (8.33%) Blackberry
Operating Systems
1 8 (66.67%) Windows
2 6 (50.00%) Windows XP
2 6 (50.00%) Windows 7
3 5 (41.67%) Windows Server 2003
3 5 (41.67%) Windows 8
3 5 (41.67%) Windows Server 2008
4 1 (8.33%) Windows Vista
Processes & Methodologies
1 8 (66.67%) ITIL
2 6 (50.00%) ITSM
3 5 (41.67%) Service Management
3 5 (41.67%) Line Management
4 1 (8.33%) Incident Management
4 1 (8.33%) Coaching
Qualifications
1 5 (41.67%) Microsoft Certification
2 2 (16.67%) Security Cleared
3 1 (8.33%) A+ Certification
3 1 (8.33%) MCP
3 1 (8.33%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 2 (16.67%) SLA
System Software
1 3 (25.00%) Active Directory
Systems Management
1 6 (50.00%) DameWare
Vendors
1 11 (91.67%) Microsoft
2 1 (8.33%) Bomgar
2 1 (8.33%) Mitel
2 1 (8.33%) Citrix