The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Bath region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 30 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jul 2015
Same period 2014 Same period 2013
Support Analyst
Rank 20 21 22
Rank change year-on-year
+1 +1
Permanent jobs requiring a Support Analyst 25 50 19
As % of all permanent IT jobs located in Bath 8.93% 10.87% 6.09%
As % of the Job Titles category 9.09% 11.31% 6.38%
Number of salaries quoted 25 47 19
Average salary £26,000 £24,000 £22,500
Average salary % change year-on-year
+8.33% +6.66%
90% offered a salary of more than £20,000 £16,500 £19,500
10% offered a salary of more than £27,500 £27,500 £28,500
UK excluding London average salary £27,500 £27,500 £27,500
Support Analyst
Somerset

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Bath region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Bath
Permanent IT job ads with a match in the
Job Titles category
275 442 298
As % of all permanent IT jobs located in Bath 98.21% 96.09% 95.51%
Number of salaries quoted 259 405 273
Average salary £37,500 £34,000 £35,000
Average salary % change year-on-year
+10.29% -2.85%
90% offered a salary of more than £22,500 £22,500 £20,000
10% offered a salary of more than £52,500 £50,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in Bath

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Bath region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Bath

Support Analyst
Salary Trend in Bath

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Bath region.

Support Analyst Salary Trend in Bath

Support Analyst
Salary Histogram in Bath

This chart provides a salary histogram for IT jobs citing Support Analyst across the Bath region over the 3 months to 30 July 2015.

Support Analyst Salary Histogram in Bath

Support Analyst
Top 30 Related IT Skills in Bath

For the 6 months to 30 July 2015, IT jobs across the Bath region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 28 (75.68%) ITIL
2 23 (62.16%) SQL
3 18 (48.65%) SLA
4 15 (40.54%) Windows
5 11 (29.73%) Service Delivery
5 11 (29.73%) Finance
5 11 (29.73%) Incident Management
5 11 (29.73%) Line Management
6 10 (27.03%) Release Management
6 10 (27.03%) Process Management
6 10 (27.03%) Change Management
6 10 (27.03%) SQL Server
6 10 (27.03%) ITIL Certification
7 8 (21.62%) ISO 9001
8 6 (16.22%) PL/SQL
8 6 (16.22%) Oracle
8 6 (16.22%) T-SQL
8 6 (16.22%) SQL Server Reporting Services
9 5 (13.51%) SQL Server Integration Services
9 5 (13.51%) Wealth Management
9 5 (13.51%) Windows 7
9 5 (13.51%) Active Directory
9 5 (13.51%) Relational Database
10 4 (10.81%) Project Management
10 4 (10.81%) SharePoint
10 4 (10.81%) Windows Server 2008
10 4 (10.81%) Legal
10 4 (10.81%) VMware
11 3 (8.11%) Firewall
11 3 (8.11%) Veeam

Support Analyst
Top Related IT Skills in Bath by Category

For the 6 months to 30 July 2015, IT jobs across the Bath region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (10.81%) SharePoint
2 3 (8.11%) Lync
3 1 (2.70%) IIS
3 1 (2.70%) MS Exchange
Applications
1 2 (5.41%) MS Office
2 1 (2.70%) MS Excel
2 1 (2.70%) MS PowerPoint
Business Applications
1 1 (2.70%) Sage 1000
Cloud Services
1 1 (2.70%) Office 365
Communications & Networking
1 3 (8.11%) DHCP
1 3 (8.11%) TCP/IP
1 3 (8.11%) DNS
1 3 (8.11%) Firewall
2 2 (5.41%) VoIP
3 1 (2.70%) SAN
3 1 (2.70%) Intranet
3 1 (2.70%) Internet
Database & Business Intelligence
1 10 (27.03%) SQL Server
2 6 (16.22%) SQL Server Reporting Services
3 5 (13.51%) SQL Server Integration Services
3 5 (13.51%) Relational Database
General
1 11 (29.73%) Finance
2 4 (10.81%) Legal
3 1 (2.70%) Law
Libraries, Frameworks & Software Standards
1 3 (8.11%) XML
2 1 (2.70%) .NET
Miscellaneous
1 1 (2.70%) E-Learning
1 1 (2.70%) Computer Science
1 1 (2.70%) Wiki
1 1 (2.70%) Video Conferencing
1 1 (2.70%) Analytical Skills
1 1 (2.70%) Data Centre
Operating Systems
1 15 (40.54%) Windows
2 5 (13.51%) Windows 7
3 4 (10.81%) Windows Server 2008
4 3 (8.11%) Windows Server 2012
5 1 (2.70%) UNIX
5 1 (2.70%) Linux
5 1 (2.70%) Windows Server 2003
Processes & Methodologies
1 28 (75.68%) ITIL
2 11 (29.73%) Service Delivery
2 11 (29.73%) Incident Management
2 11 (29.73%) Line Management
3 10 (27.03%) Process Management
3 10 (27.03%) Release Management
3 10 (27.03%) Change Management
4 5 (13.51%) Wealth Management
5 4 (10.81%) Project Management
6 3 (8.11%) Business Intelligence
7 1 (2.70%) Time Management
7 1 (2.70%) Root Cause Analysis
7 1 (2.70%) Network Monitoring
7 1 (2.70%) Service Management
7 1 (2.70%) CRM
7 1 (2.70%) E-Commerce
7 1 (2.70%) ITSM
7 1 (2.70%) Balanced Scorecard
Programming Languages
1 23 (62.16%) SQL
2 6 (16.22%) T-SQL
2 6 (16.22%) PL/SQL
3 1 (2.70%) VB
3 1 (2.70%) VB.NET
3 1 (2.70%) VBA
3 1 (2.70%) PowerShell
Qualifications
1 10 (27.03%) ITIL Certification
2 1 (2.70%) Degree
2 1 (2.70%) MCP
2 1 (2.70%) MCSE
2 1 (2.70%) Microsoft Certification
Quality Assurance & Compliance
1 18 (48.65%) SLA
2 8 (21.62%) ISO 9001
System Software
1 5 (13.51%) Active Directory
2 1 (2.70%) VMware Infrastructure
Vendors
1 6 (16.22%) Oracle
2 4 (10.81%) VMware
3 3 (8.11%) Veeam
3 3 (8.11%) Microsoft
4 1 (2.70%) Adobe
4 1 (2.70%) Red Hat
4 1 (2.70%) Sage
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