The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the Bedfordshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Service Desk Analyst
Rank 72 87 98
Rank change year-on-year
+15 +11
Permanent jobs requiring a Service Desk Analyst 15 6 2
As % of all permanent IT jobs located in Bedfordshire 1.61% 0.60% 0.17%
As % of the Job Titles category 1.72% 0.62% 0.18%
Number of salaries quoted 15 4 2
Average salary £20,500 £17,750 £22,000
Average salary % change year-on-year
+15.49% -19.31%
UK excluding London average salary £21,500 £21,500 £21,000
% change year-on-year
- +2.38%
Service Desk Analyst
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Bedfordshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Bedfordshire
Permanent IT job ads with a match in the
Job Titles category
873 964 1123
As % of all permanent IT jobs located in Bedfordshire 93.87% 96.79% 96.48%
Number of salaries quoted 785 847 1028
Average salary £42,500 £42,500 £42,500
90% offered a salary of more than £26,500 £27,500 £25,000
10% offered a salary of more than £65,000 £60,000 £57,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Analyst
Jobs Demand Trend in Bedfordshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Bedfordshire region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Bedfordshire

Service Desk Analyst
Salary Trend in Bedfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Bedfordshire region.

Service Desk Analyst Salary Trend in Bedfordshire

Service Desk Analyst
Salary Histogram in Bedfordshire

This chart provides a salary histogram for IT jobs citing Service Desk Analyst across the Bedfordshire region over the 3 months to 24 December 2014.

Service Desk Analyst Salary Histogram in Bedfordshire

Service Desk Analyst
Job Locations in Bedfordshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Analyst within the Bedfordshire region over the 3 months to 24 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bedford +5 2 £30,500 +15.09%
Service Desk Analyst
East of England

Service Desk Analyst
Top 30 Related IT Skills in Bedfordshire

For the 6 months to 24 December 2014, IT jobs across the Bedfordshire region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 18 (85.71%) ITIL
2 12 (57.14%) SLA
2 12 (57.14%) Microsoft
3 10 (47.62%) MS Excel
4 9 (42.86%) Service Delivery
5 8 (38.10%) Windows
5 8 (38.10%) MS PowerPoint
6 6 (28.57%) ITIL Foundation Certificate
7 5 (23.81%) ITIL Certification
8 4 (19.05%) Mentoring
9 3 (14.29%) MS Office
9 3 (14.29%) VoIP
9 3 (14.29%) Windows 7
9 3 (14.29%) Analytical Skills
10 2 (9.52%) MCP
10 2 (9.52%) Citrix
10 2 (9.52%) A+ Certification
10 2 (9.52%) VMware
11 1 (4.76%) HTML
11 1 (4.76%) Windows XP
11 1 (4.76%) MS Exchange
11 1 (4.76%) HTTP
11 1 (4.76%) TCP/IP
11 1 (4.76%) Cisco
11 1 (4.76%) IBM
11 1 (4.76%) CCNA
11 1 (4.76%) Active Directory
11 1 (4.76%) Cisco Certification
11 1 (4.76%) Microsoft Certification
11 1 (4.76%) SAN

Service Desk Analyst
Top Related IT Skills in Bedfordshire by Category

For the 6 months to 24 December 2014, IT jobs across the Bedfordshire region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (4.76%) MS Exchange
1 1 (4.76%) Exchange Server 2003
1 1 (4.76%) Exchange Server 2010
Applications
1 10 (47.62%) MS Excel
2 8 (38.10%) MS PowerPoint
3 3 (14.29%) MS Office
Communications & Networking
1 3 (14.29%) VoIP
2 1 (4.76%) HTTP
2 1 (4.76%) TCP/IP
2 1 (4.76%) SAN
General
1 1 (4.76%) Manufacturing
1 1 (4.76%) Marketing
Libraries, Frameworks & Software Standards
1 1 (4.76%) HTML
Miscellaneous
1 3 (14.29%) Analytical Skills
2 1 (4.76%) AS400
2 1 (4.76%) iSeries
Operating Systems
1 8 (38.10%) Windows
2 3 (14.29%) Windows 7
3 1 (4.76%) Windows 8
3 1 (4.76%) Windows XP
3 1 (4.76%) Windows Server 2003
3 1 (4.76%) Windows Server 2008
Processes & Methodologies
1 18 (85.71%) ITIL
2 9 (42.86%) Service Delivery
3 4 (19.05%) Mentoring
4 1 (4.76%) Migration
4 1 (4.76%) Line Management
Qualifications
1 6 (28.57%) ITIL Foundation Certificate
2 5 (23.81%) ITIL Certification
3 2 (9.52%) A+ Certification
3 2 (9.52%) MCP
4 1 (4.76%) CCNA
4 1 (4.76%) Cisco Certification
4 1 (4.76%) Microsoft Certification
Quality Assurance & Compliance
1 12 (57.14%) SLA
System Software
1 1 (4.76%) Active Directory
1 1 (4.76%) XenApp
Vendors
1 12 (57.14%) Microsoft
2 2 (9.52%) Citrix
2 2 (9.52%) VMware
3 1 (4.76%) Cisco
3 1 (4.76%) IBM