The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the Bedfordshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 4 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
4 Mar 2015
Same period 2014 Same period 2013
Service Desk Analyst
Rank 78 100 102
Rank change year-on-year
+22 +2
Permanent jobs requiring a Service Desk Analyst 11 2 3
As % of all permanent IT jobs located in Bedfordshire 1.02% 0.19% 0.26%
As % of the Job Titles category 1.07% 0.20% 0.27%
Number of salaries quoted 10 2 1
Average salary £22,500 £31,250 £20,500
Average salary % change year-on-year
-28.00% +52.43%
UK excluding London average salary £21,750 £21,500 £22,000
% change year-on-year
+1.16% -2.27%
Service Desk Analyst
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Bedfordshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Bedfordshire
Permanent IT job ads with a match in the
Job Titles category
1026 991 1126
As % of all permanent IT jobs located in Bedfordshire 94.82% 96.31% 96.49%
Number of salaries quoted 795 900 992
Average salary £42,500 £40,000 £42,500
Average salary % change year-on-year
+6.25% -5.88%
90% offered a salary of more than £26,000 £27,500 £27,000
10% offered a salary of more than £65,000 £60,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Analyst
Jobs Demand Trend in Bedfordshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Bedfordshire region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Bedfordshire

Service Desk Analyst
Salary Trend in Bedfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Bedfordshire region.

Service Desk Analyst Salary Trend in Bedfordshire

Service Desk Analyst
Salary Histogram in Bedfordshire

This chart provides a salary histogram for IT jobs citing Service Desk Analyst across the Bedfordshire region over the 3 months to 4 March 2015.

Service Desk Analyst Salary Histogram in Bedfordshire

Service Desk Analyst
Job Locations in Bedfordshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Analyst within the Bedfordshire region over the 3 months to 4 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Dunstable - 4 £22,500 - 1
Bedford +20 2 £23,500 -24.80%
Service Desk Analyst
East of England

Service Desk Analyst
Top 30 Related IT Skills in Bedfordshire

For the 6 months to 4 March 2015, IT jobs across the Bedfordshire region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 20 (83.33%) ITIL
2 11 (45.83%) SLA
2 11 (45.83%) Microsoft
3 10 (41.67%) MS Excel
4 9 (37.50%) Service Delivery
5 8 (33.33%) Windows
6 7 (29.17%) MS PowerPoint
6 7 (29.17%) ITIL Foundation Certificate
7 5 (20.83%) MS Office
8 3 (12.50%) iSeries
8 3 (12.50%) Retail Banking
8 3 (12.50%) Time Management
8 3 (12.50%) VoIP
8 3 (12.50%) Active Directory
8 3 (12.50%) Finance
8 3 (12.50%) Banking
8 3 (12.50%) Retail
9 2 (8.33%) ITIL Certification
9 2 (8.33%) MCP
9 2 (8.33%) Mentoring
9 2 (8.33%) Continuous Improvement
10 1 (4.17%) Windows 8
10 1 (4.17%) Analytical Skills
10 1 (4.17%) Marketing
10 1 (4.17%) Data Entry
10 1 (4.17%) Windows 7
10 1 (4.17%) VCP4
10 1 (4.17%) HTML
10 1 (4.17%) IBM Notes
10 1 (4.17%) Windows XP

Service Desk Analyst
Top Related IT Skills in Bedfordshire by Category

For the 6 months to 4 March 2015, IT jobs across the Bedfordshire region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (4.17%) IBM Notes
Applications
1 10 (41.67%) MS Excel
2 7 (29.17%) MS PowerPoint
3 5 (20.83%) MS Office
Communications & Networking
1 3 (12.50%) VoIP
2 1 (4.17%) HTTP
2 1 (4.17%) TCP/IP
General
1 3 (12.50%) Retail Banking
1 3 (12.50%) Finance
1 3 (12.50%) Banking
1 3 (12.50%) Retail
2 1 (4.17%) Marketing
2 1 (4.17%) Manufacturing
Libraries, Frameworks & Software Standards
1 1 (4.17%) HTML
Miscellaneous
1 3 (12.50%) iSeries
2 1 (4.17%) Analytical Skills
2 1 (4.17%) Management Information System
Operating Systems
1 8 (33.33%) Windows
2 1 (4.17%) Windows 8
2 1 (4.17%) Windows 7
2 1 (4.17%) Windows XP
Processes & Methodologies
1 20 (83.33%) ITIL
2 9 (37.50%) Service Delivery
3 3 (12.50%) Time Management
4 2 (8.33%) Mentoring
4 2 (8.33%) Continuous Improvement
5 1 (4.17%) Data Entry
Qualifications
1 7 (29.17%) ITIL Foundation Certificate
2 2 (8.33%) ITIL Certification
2 2 (8.33%) MCP
3 1 (4.17%) VCP4
3 1 (4.17%) Cisco Certification
3 1 (4.17%) Microsoft Certification
3 1 (4.17%) A+ Certification
3 1 (4.17%) ECDL
3 1 (4.17%) CCNA
Quality Assurance & Compliance
1 11 (45.83%) SLA
System Software
1 3 (12.50%) Active Directory
Vendors
1 11 (45.83%) Microsoft
2 1 (4.17%) Citrix
2 1 (4.17%) Cisco
2 1 (4.17%) Lotus
2 1 (4.17%) VMware
Dunstable
Hays IT - Uk Posting account
Salary: £24000.00 - £28000.00 per annum
Posted: 8 days ago