The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 5 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 Feb 2016
Same period 2015 Same period 2014
Service Desk Analyst
Rank 221 186 211
Rank change year-on-year
-35 +25
Permanent jobs requiring a Service Desk Analyst 43 81 40
As % of all permanent IT jobs located in the East of England 0.61% 1.12% 0.60%
As % of the Job Titles category 0.63% 1.16% 0.62%
Number of salaries quoted 39 73 38
Average salary £24,000 £24,000 £22,000
Average salary % change year-on-year
- +9.09%
90% offered a salary of more than £19,000 £18,600 £16,900
10% offered a salary of more than £31,500 £32,000 £27,100
UK excluding London average salary £21,500 £21,750 £21,500
% change year-on-year
-1.14% +1.16%
Service Desk Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
6812 6968 6479
As % of all permanent IT jobs located in the East of England 96.71% 96.56% 97.52%
Number of salaries quoted 5574 5644 5248
Average salary £44,000 £42,500 £40,000
Average salary % change year-on-year
+3.52% +6.25%
90% offered a salary of more than £25,200 £25,000 £25,000
10% offered a salary of more than £62,500 £55,000 £62,500
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Service Desk Analyst
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in the East of England

Service Desk Analyst
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the East of England region.

Service Desk Analyst Salary Trend in the East of England

Service Desk Analyst
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing Service Desk Analyst across the East of England region over the 3 months to 5 February 2016.

Service Desk Analyst Salary Histogram in the East of England

Service Desk Analyst
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Analyst within the East of England region over the 3 months to 5 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Essex -3 12 £24,000 -25.00% 2
Hertfordshire -7 10 £27,000 +3.84% 2
Cambridgeshire -24 9 £25,000 -1.96%
Suffolk -8 7 £24,000 +6.66% 1
Bedfordshire -4 5 £20,500 - 1
Service Desk Analyst
England

Service Desk Analyst
Top 30 Related IT Skills in the East of England

For the 6 months to 5 February 2016, IT jobs across the East of England region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 74 (60.16%) Active Directory
2 57 (46.34%) ITIL
3 51 (41.46%) MS Office
4 48 (39.02%) Windows
5 43 (34.96%) Microsoft
6 36 (29.27%) MS Excel
7 29 (23.58%) Driving Licence
8 23 (18.70%) Incident Management
9 19 (15.45%) MS Exchange
10 16 (13.01%) Windows 7
11 15 (12.20%) Time Management
11 15 (12.20%) Finance
11 15 (12.20%) DHCP
11 15 (12.20%) DNS
12 14 (11.38%) TCP/IP
13 12 (9.76%) Exchange Server 2003
13 12 (9.76%) Mathematics
13 12 (9.76%) Citrix
13 12 (9.76%) C
13 12 (9.76%) Cisco
13 12 (9.76%) Microsoft Certification
14 10 (8.13%) Windows XP
15 9 (7.32%) ITIL V3
15 9 (7.32%) Remote Desktop
16 7 (5.69%) Windows 8
16 7 (5.69%) Problem Management
16 7 (5.69%) VMware
17 6 (4.88%) A+ Certification
17 6 (4.88%) Unix
17 6 (4.88%) HP

Service Desk Analyst
Top Related IT Skills in the East of England by Category

For the 6 months to 5 February 2016, IT jobs across the East of England region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 19 (15.45%) MS Exchange
2 12 (9.76%) Exchange Server 2003
3 1 (0.81%) IBM Notes
3 1 (0.81%) Lync
3 1 (0.81%) SharePoint
Applications
1 51 (41.46%) MS Office
2 36 (29.27%) MS Excel
3 4 (3.25%) MS PowerPoint
4 2 (1.63%) MS Visio
Cloud Services
1 3 (2.44%) Office 365
Communications & Networking
1 15 (12.20%) DHCP
1 15 (12.20%) DNS
2 14 (11.38%) TCP/IP
3 9 (7.32%) Remote Desktop
4 3 (2.44%) LAN
4 3 (2.44%) WAN
4 3 (2.44%) Wireless
5 2 (1.63%) Firewall
5 2 (1.63%) FTP
5 2 (1.63%) HTTP
5 2 (1.63%) VoIP
6 1 (0.81%) Internet
6 1 (0.81%) Softphone
6 1 (0.81%) VPN
General
1 15 (12.20%) Finance
2 4 (3.25%) Banking
2 4 (3.25%) Telecoms
3 3 (2.44%) Retail
3 3 (2.44%) Retail Banking
4 2 (1.63%) Manufacturing
5 1 (0.81%) Advertising
Miscellaneous
1 29 (23.58%) Driving Licence
2 12 (9.76%) Mathematics
3 5 (4.07%) Analytical Skills
4 4 (3.25%) Data Centre
5 2 (1.63%) BYOD
5 2 (1.63%) iPad
5 2 (1.63%) Management Information System
6 1 (0.81%) Foreign Exchange (FX)
6 1 (0.81%) iPhone
Operating Systems
1 48 (39.02%) Windows
2 16 (13.01%) Windows 7
3 10 (8.13%) Windows XP
4 7 (5.69%) Windows 8
5 6 (4.88%) Unix
6 4 (3.25%) Linux
7 3 (2.44%) Windows Server
7 3 (2.44%) Windows Server 2008
7 3 (2.44%) Windows Server 2012
8 2 (1.63%) Mac OS
8 2 (1.63%) Windows Vista
Processes & Methodologies
1 57 (46.34%) ITIL
2 23 (18.70%) Incident Management
3 15 (12.20%) Time Management
4 9 (7.32%) ITIL V3
5 7 (5.69%) Problem Management
6 5 (4.07%) Service Management
7 4 (3.25%) Service Delivery
8 3 (2.44%) Business Continuity
8 3 (2.44%) Change Management
8 3 (2.44%) Data Protection
8 3 (2.44%) User Acceptance Testing
9 2 (1.63%) Coaching
9 2 (1.63%) CRM
9 2 (1.63%) People Management
9 2 (1.63%) Software Distribution
10 1 (0.81%) Business Intelligence
10 1 (0.81%) Identity Access Management
10 1 (0.81%) Identity Management
10 1 (0.81%) ITSM
10 1 (0.81%) Office Automation
Programming Languages
1 12 (9.76%) C
2 4 (3.25%) SQL
Qualifications
1 12 (9.76%) Microsoft Certification
2 6 (4.88%) A+ Certification
2 6 (4.88%) Degree
3 4 (3.25%) ITIL Certification
3 4 (3.25%) MCP
4 3 (2.44%) CCNP
4 3 (2.44%) Cisco Certification
5 2 (1.63%) CCA
5 2 (1.63%) Citrix Certification
5 2 (1.63%) VMware Certified Professional (VCP)
6 1 (0.81%) HND
6 1 (0.81%) ITIL Foundation Certificate
6 1 (0.81%) MCSA
6 1 (0.81%) MCSE
6 1 (0.81%) Network+ Certification
Quality Assurance & Compliance
1 5 (4.07%) SLA
System Software
1 74 (60.16%) Active Directory
Systems Management
1 3 (2.44%) SCCM
Vendors
1 43 (34.96%) Microsoft
2 12 (9.76%) Cisco
2 12 (9.76%) Citrix
3 7 (5.69%) VMware
4 6 (4.88%) HP
5 4 (3.25%) ServiceNow
6 3 (2.44%) 3PAR
7 2 (1.63%) Avaya
7 2 (1.63%) Dell
7 2 (1.63%) Google
7 2 (1.63%) Mitel
7 2 (1.63%) Oracle
7 2 (1.63%) Remedy
7 2 (1.63%) Spiceworks
7 2 (1.63%) WorldPay
8 1 (0.81%) Lotus
8 1 (0.81%) Progress
8 1 (0.81%) Wyse
Bedford, Bedfordshire
ReThink Recruitment
Salary: £18000.00 - £24000.00 per annum + Bonus, Bens
Posted: Yesterday
Chelmsford, Essex
Vadis People
Salary: Up to £36,000 + Good Bens Package
Posted: Yesterday
Hemel Hempstead, Hertfordshire
Dacorum Borough Council
Salary: From £16,043 to £19,136 per annum £16,043 to £19,136 per annum (inclus
Posted: 12 days ago
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Salary: £16000.00 - £20000.00 per annum
Posted: 23 days ago