Customer Service Jobs in Buckinghamshire

Customer Service
South East > Buckinghamshire

The following table provides summary statistics for permanent job vacancies advertised in Buckinghamshire with a requirement for Customer Service skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Service over the 6 months to 27 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
27 Apr 2024
Same period 2023 Same period 2022
Rank 29 34 38
Rank change year-on-year +5 +4 -1
Permanent jobs citing Customer Service 134 97 146
As % of all permanent jobs advertised in Buckinghamshire 6.83% 6.99% 7.42%
As % of the Processes & Methodologies category 7.83% 7.58% 7.91%
Number of salaries quoted 85 64 63
10th Percentile £22,750 £23,500 £21,250
25th Percentile £24,500 £24,500 £23,500
Median annual salary (50th Percentile) £32,500 £30,000 £28,500
Median % change year-on-year +8.33% +5.26% -12.31%
75th Percentile £47,375 £37,313 £41,057
90th Percentile £57,500 £48,000 £47,500
South East median annual salary £30,000 £32,500 £32,500
% change year-on-year -7.69% - -8.45%

All Process and Methodology Skills
Buckinghamshire

Customer Service is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Buckinghamshire with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 1,711 1,280 1,845
As % of all permanent jobs advertised in Buckinghamshire 87.21% 92.22% 93.80%
Number of salaries quoted 1,065 705 1,030
10th Percentile £28,500 £28,972 £28,975
25th Percentile £38,000 £36,250 £38,750
Median annual salary (50th Percentile) £45,000 £50,000 £51,500
Median % change year-on-year -10.00% -2.91% +3.00%
75th Percentile £60,000 £67,500 £65,000
90th Percentile £75,000 £79,800 £78,750
South East median annual salary £50,000 £55,000 £55,000
% change year-on-year -9.09% - +10.00%

Customer Service
Job Vacancy Trend in Buckinghamshire

Job postings citing Customer Service as a proportion of all IT jobs advertised in Buckinghamshire.

Job vacancy trend for Customer Service in Buckinghamshire

Customer Service
Salary Trend in Buckinghamshire

3-month moving average salary quoted in jobs citing Customer Service in Buckinghamshire.

Salary trend for Customer Service in Buckinghamshire

Customer Service
Salary Histogram in Buckinghamshire

Salary distribution for jobs citing Customer Service in Buckinghamshire over the 6 months to 27 April 2024.

Salary histogram for Customer Service in Buckinghamshire

Customer Service
Job Locations in Buckinghamshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Service within the Buckinghamshire region over the 6 months to 27 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Milton Keynes +8 86 £32,500 +8.33% 39
High Wycombe +5 12 £23,500 -21.67% 7
Aylesbury - 11 £31,000 - 6
Marlow -9 5 £40,000 -5.88% 1
Bletchley -10 3 - -
Chesham - 1 £22,000 - 1
Customer Service
South East

Customer Service
Co-occurring Skills and Capabilities in Buckinghamshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 17 (12.69%) SharePoint
2 14 (10.45%) Microsoft Exchange
3 2 (1.49%) Exchange Server 2013
Applications
1 13 (9.70%) Microsoft Office
2 11 (8.21%) Microsoft Excel
3 3 (2.24%) Microsoft PowerPoint
4 1 (0.75%) Adobe Illustrator
4 1 (0.75%) AutoCAD
Business Applications
1 8 (5.97%) Dynamics CRM
2 4 (2.99%) Sage 200
Cloud Services
1 29 (21.64%) Microsoft 365
2 23 (17.16%) Azure
3 16 (11.94%) Power Platform
4 10 (7.46%) Entra ID
5 8 (5.97%) Azure DevOps
5 8 (5.97%) Dynamics 365
5 8 (5.97%) OneDrive
5 8 (5.97%) Power Automate
6 3 (2.24%) Intacct
7 2 (1.49%) Stripe
8 1 (0.75%) AWS
8 1 (0.75%) Cloud Computing
8 1 (0.75%) GCP
8 1 (0.75%) PowerApps
8 1 (0.75%) Taleo
Communications & Networking
1 16 (11.94%) DNS
2 12 (8.96%) TCP/IP
3 9 (6.72%) Firewall
4 8 (5.97%) VLAN
5 7 (5.22%) Wireless
6 5 (3.73%) Cisco IOS
6 5 (3.73%) WAN
6 5 (3.73%) Wireless Security
7 4 (2.99%) VPN
8 3 (2.24%) DHCP
8 3 (2.24%) Network Security
8 3 (2.24%) SD-WAN
9 2 (1.49%) Internet
9 2 (1.49%) VoIP
10 1 (0.75%) BGP
Database & Business Intelligence
1 12 (8.96%) Power BI
2 8 (5.97%) SQL Server
3 7 (5.22%) Relational Database
4 5 (3.73%) Amazon RDS
5 1 (0.75%) DB2
General
1 52 (38.81%) Social Skills
2 19 (14.18%) Marketing
3 13 (9.70%) Retail
4 11 (8.21%) Legal
5 10 (7.46%) Analytical Skills
5 10 (7.46%) Documentation Skills
6 9 (6.72%) Finance
6 9 (6.72%) Inclusion and Diversity
7 7 (5.22%) Manufacturing
7 7 (5.22%) Presentation Skills
8 4 (2.99%) Organisational Skills
9 3 (2.24%) Telecoms
10 2 (1.49%) Digital Economy
10 2 (1.49%) Games
10 2 (1.49%) Law
10 2 (1.49%) Pharmaceutical
11 1 (0.75%) Advertising
11 1 (0.75%) Influencing Skills
11 1 (0.75%) Military
11 1 (0.75%) Wearables
Job Titles
1 39 (29.10%) Analyst
2 20 (14.93%) Support Analyst
3 19 (14.18%) IT Support
4 18 (13.43%) Service Analyst
4 18 (13.43%) Support Engineer
5 16 (11.94%) IT Analyst
6 13 (9.70%) Service Desk Analyst
7 10 (7.46%) Help Desk Support
7 10 (7.46%) IT Engineer
8 9 (6.72%) Applications Support
8 9 (6.72%) Applications Support Analyst
9 8 (5.97%) 2nd Line Support
9 8 (5.97%) CCTV Operator
9 8 (5.97%) Developer
9 8 (5.97%) Dynamics 365 Developer
9 8 (5.97%) IT Support Engineer
10 7 (5.22%) 2nd Line Engineer
10 7 (5.22%) 2nd Line Support Engineer
10 7 (5.22%) Business Intelligence Manager
11 5 (3.73%) IT Technician
Libraries, Frameworks & Software Standards
1 8 (5.97%) .NET
1 8 (5.97%) HTML5 Canvas
2 4 (2.99%) YAML
Miscellaneous
1 12 (8.96%) Management Information System
2 8 (5.97%) CCTV
2 8 (5.97%) Foreign Exchange (FX)
2 8 (5.97%) Product Ownership
3 7 (5.22%) Smartphone
4 5 (3.73%) Driving Licence
5 2 (1.49%) Private Cloud
5 2 (1.49%) Self-Motivation
6 1 (0.75%) Data Centre
6 1 (0.75%) Distributed Denial-of-Service
6 1 (0.75%) FMCG
6 1 (0.75%) Onboarding
6 1 (0.75%) Social Media
Operating Systems
1 33 (24.63%) Windows
2 21 (15.67%) Windows 10
3 19 (14.18%) Windows Server
4 12 (8.96%) Android
5 7 (5.22%) Apple iOS
5 7 (5.22%) Mac OS X
6 3 (2.24%) Linux
7 2 (1.49%) Windows 8
7 2 (1.49%) Windows Server 2016
7 2 (1.49%) Windows Server 2019
8 1 (0.75%) Data ONTAP
Processes & Methodologies
1 52 (38.81%) Problem-Solving
2 37 (27.61%) ITIL
3 20 (14.93%) Service Delivery
4 17 (12.69%) Agile
5 14 (10.45%) Process Improvement
6 12 (8.96%) Business Intelligence
7 11 (8.21%) Customer Experience
7 11 (8.21%) Data Collection
8 9 (6.72%) CRM
9 8 (5.97%) Decision-Making
9 8 (5.97%) DevOps
9 8 (5.97%) ITSM
9 8 (5.97%) Scrum
9 8 (5.97%) Unit Testing
10 7 (5.22%) Benchmarking
10 7 (5.22%) ETL
10 7 (5.22%) Logistics
10 7 (5.22%) Project Management
11 6 (4.48%) Data Management
11 6 (4.48%) Stakeholder Management
Programming Languages
1 19 (14.18%) SQL
2 15 (11.19%) JavaScript
3 8 (5.97%) C#
4 3 (2.24%) PowerShell
Qualifications
1 29 (21.64%) DV Cleared
1 29 (21.64%) NVQ Level 3
1 29 (21.64%) Security Cleared
2 8 (5.97%) Cisco Certification
3 6 (4.48%) Degree
4 4 (2.99%) CCNA
5 2 (1.49%) A+ Certification
5 2 (1.49%) CCENT
5 2 (1.49%) CompTIA Security+
5 2 (1.49%) DBS Check
5 2 (1.49%) ITIL Foundation Certificate
5 2 (1.49%) MCP
5 2 (1.49%) Network+ Certification
5 2 (1.49%) Server+ Certification
6 1 (0.75%) Computer Science Degree
6 1 (0.75%) Microsoft Certification
Quality Assurance & Compliance
1 12 (8.96%) SLA
2 10 (7.46%) GDPR
3 2 (1.49%) Accessibility
4 1 (0.75%) ISO 9001
System Software
1 20 (14.93%) Active Directory
2 10 (7.46%) Hyper-V
3 3 (2.24%) GPFS
4 2 (1.49%) Virtual Desktop
4 2 (1.49%) VMware Infrastructure
Systems Management
1 7 (5.22%) Microsoft Intune
2 1 (0.75%) Autotask
Vendors
1 76 (56.72%) Microsoft
2 13 (9.70%) Cisco
3 11 (8.21%) Citrix
4 7 (5.22%) Salesforce
5 5 (3.73%) Draytek
6 4 (2.99%) Sage
7 3 (2.24%) Adobe
7 3 (2.24%) VMware
8 2 (1.49%) Acronis
8 2 (1.49%) Adyen
8 2 (1.49%) CrowdStrike
8 2 (1.49%) Palo Alto
8 2 (1.49%) WatchGuard
8 2 (1.49%) WorldPay
9 1 (0.75%) Facebook
9 1 (0.75%) HP
9 1 (0.75%) IBM
9 1 (0.75%) Mitel
9 1 (0.75%) NetApp
9 1 (0.75%) SAP