The first table below looks at the demand for the Technical Support role in IT jobs advertised for the Buckinghamshire region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 23 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Buckinghamshire region.

Location
3 months to
23 May 2013
Same period 2012 Same period 2011
Technical Support
Rank 116 88 85
Rank change year-on-year
-28 -3
Permanent jobs requiring a Technical Support 22 43 53
As % of all permanent IT jobs located in Buckinghamshire 1.087% 2.243% 2.485%
As % of the Job Titles category 1.130% 2.364% 2.638%
Number of salaries quoted 20 42 41
Average salary £38,750 £31,000 £22,500
Average salary % change year-on-year
+25.00% +37.77%
90% offered a salary of more than £22,000 £24,000 £20,000
10% offered a salary of more than £43,250 £37,800 £32,500
UK excluding London average salary £30,500 £30,000 £29,000
% change year-on-year
+1.66% +3.44%
All Job Titles
Buckinghamshire
Permanent IT job ads with a match in the
Job Titles category
1947 1819 2009
As % of all permanent IT jobs located in Buckinghamshire 96.20% 94.89% 94.19%
Number of salaries quoted 1677 1541 1775
Average salary £40,000 £37,500 £37,500
Average salary % change year-on-year
+6.66% -
90% offered a salary of more than £25,000 £22,500 £25,000
10% offered a salary of more than £57,500 £55,000 £55,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
Technical Support
South East

Technical Support
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support across the Buckinghamshire region as a proportion of the total demand within the Job Titles category.

Buckinghamshire Technical Support Jobs Demand Trend

Technical Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Buckinghamshire region.

Buckinghamshire Technical Support Salary Trend

Technical Support
Salary Histogram

This chart provides a salary histogram for IT jobs citing Technical Support across the Buckinghamshire region over the 3 months to 23 May 2013.

Buckinghamshire Technical Support Salary Histogram

Technical Support
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the Buckinghamshire region over the 3 months to 23 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Milton Keynes -27 15 £39,000 +10.63%
Aylesbury +10 3 £38,750 +29.16%
High Wycombe +1 1 £22,000 -40.54%
Technical Support
South East

Technical Support
Top 30 Related IT Skills

For the 6 months to 23 May 2013, IT jobs across the Buckinghamshire region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 46 (88.46%) Windows
2 33 (63.46%) Microsoft
3 30 (57.69%) MS Excel
4 29 (55.77%) ITIL
4 29 (55.77%) Active Directory
4 29 (55.77%) VMware
5 28 (53.85%) Cisco
6 27 (51.92%) Oracle
7 26 (50.00%) Citrix
8 25 (48.08%) ITIL Certification
8 25 (48.08%) IBM
8 25 (48.08%) HP
8 25 (48.08%) Dell
8 25 (48.08%) EMC
8 25 (48.08%) Service Delivery
8 25 (48.08%) Riverbed
9 18 (34.62%) MS Exchange
10 17 (32.69%) MCITP
11 16 (30.77%) MCTS
12 15 (28.85%) Exchange Server 2010
13 13 (25.00%) Exchange Server 2007
14 12 (23.08%) Linux
14 12 (23.08%) Windows Server 2003
15 11 (21.15%) Windows Server 2008
16 9 (17.31%) SCCM
17 8 (15.38%) Microsoft Certification
17 8 (15.38%) Java
18 7 (13.46%) SQL
18 7 (13.46%) MySQL
18 7 (13.46%) Web Services

Technical Support
Top Related IT Skills by Category

For the 6 months to 23 May 2013, IT jobs across the Buckinghamshire region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Development
1 7 (13.46%) Web Services
2 1 (1.923%) ASP.NET
2 1 (1.923%) .NET
Application Platforms
1 18 (34.62%) MS Exchange
2 15 (28.85%) Exchange Server 2010
3 13 (25.00%) Exchange Server 2007
4 4 (7.692%) IIS
5 3 (5.769%) Amazon AWS
6 2 (3.846%) Exchange Server 2003
Applications
1 30 (57.69%) MS Excel
2 4 (7.692%) MS Office
Communications & Networking
1 4 (7.692%) VoIP
2 3 (5.769%) LAN
3 2 (3.846%) Network Security
3 2 (3.846%) SAN
3 2 (3.846%) VPN
4 1 (1.923%) ISDN
4 1 (1.923%) PBX
4 1 (1.923%) DHCP
4 1 (1.923%) HTTP
4 1 (1.923%) TCP/IP
4 1 (1.923%) 802.11
4 1 (1.923%) SS7
4 1 (1.923%) H.323
4 1 (1.923%) Firewall
4 1 (1.923%) Wi-Fi
4 1 (1.923%) Wireless
4 1 (1.923%) IP Telephony
4 1 (1.923%) VLAN
4 1 (1.923%) Unified Communications
Database & Business Intelligence
1 7 (13.46%) MySQL
2 1 (1.923%) SQL Server
General
1 7 (13.46%) Finance
2 4 (7.692%) Telecoms
3 2 (3.846%) German Language
Miscellaneous
1 7 (13.46%) Blog
1 7 (13.46%) SaaS
1 7 (13.46%) Statistics
2 3 (5.769%) Open Source
3 2 (3.846%) Digital Media
3 2 (3.846%) Management Information System
4 1 (1.923%) Computer Science
4 1 (1.923%) EqualLogic
Operating Systems
1 46 (88.46%) Windows
2 12 (23.08%) Linux
2 12 (23.08%) Windows Server 2003
3 11 (21.15%) Windows Server 2008
4 5 (9.615%) Windows XP
5 3 (5.769%) Windows 7
6 2 (3.846%) Windows Vista
6 2 (3.846%) Windows 2000
6 2 (3.846%) Windows 8
7 1 (1.923%) UNIX
7 1 (1.923%) AIX
7 1 (1.923%) Solaris
7 1 (1.923%) Mac OS
7 1 (1.923%) Red Hat Enterprise Linux
Processes & Methodologies
1 29 (55.77%) ITIL
2 25 (48.08%) Service Delivery
3 2 (3.846%) Network Management
3 2 (3.846%) Incident Management
4 1 (1.923%) Infrastructure Management
4 1 (1.923%) Continuous Improvement
Programming Languages
1 8 (15.38%) Java
2 7 (13.46%) SQL
2 7 (13.46%) Python
3 1 (1.923%) VB
3 1 (1.923%) C#
3 1 (1.923%) C++
Qualifications
1 25 (48.08%) ITIL Certification
2 17 (32.69%) MCITP
3 16 (30.77%) MCTS
4 8 (15.38%) Microsoft Certification
5 6 (11.54%) MCSE
6 5 (9.615%) CCA
6 5 (9.615%) Citrix Certification
6 5 (9.615%) CCEA
6 5 (9.615%) CCEE
6 5 (9.615%) CCAA
6 5 (9.615%) CCIA
7 3 (5.769%) Cisco Certification
7 3 (5.769%) CCNA
8 1 (1.923%) CCIE
8 1 (1.923%) CCNP
8 1 (1.923%) CCVP
8 1 (1.923%) VMware Certified Professional (VCP)
8 1 (1.923%) Degree
Quality Assurance & Compliance
1 2 (3.846%) SLA
System Software
1 29 (55.77%) Active Directory
2 5 (9.615%) XenApp
2 5 (9.615%) XenServer
2 5 (9.615%) VMware Infrastructure
3 2 (3.846%) Hyper-V
3 2 (3.846%) Terminal Services
4 1 (1.923%) VMware ESX
4 1 (1.923%) vSphere
Systems Management
1 9 (17.31%) SCCM
2 6 (11.54%) Backup Exec
3 2 (3.846%) Norton AntiVirus
4 1 (1.923%) NetBackup
Vendors
1 33 (63.46%) Microsoft
2 29 (55.77%) VMware
3 28 (53.85%) Cisco
4 27 (51.92%) Oracle
5 26 (50.00%) Citrix
6 25 (48.08%) IBM
6 25 (48.08%) HP
6 25 (48.08%) Dell
6 25 (48.08%) EMC
6 25 (48.08%) Riverbed
7 7 (13.46%) Symantec
8 2 (3.846%) Sophos
8 2 (3.846%) NetApp
9 1 (1.923%) Twitter
9 1 (1.923%) Red Hat
9 1 (1.923%) Apple
9 1 (1.923%) CommVault
9 1 (1.923%) Brocade
9 1 (1.923%) Dialogic
High Wycombe, Thames Valley
You will have proven educational or commercial experience (minimum 1 year) in technical support for Windows Operating Systems and Microsoft Office, including exposure to Microsoft Active Directory administration &...
Hays Specialist Recruitment
Salary: £20000.00 - £24000.00 per annum + Benefits
Posted: 18 May 2013
High Wycombe, Buckinghamshire
A good understanding of Microsoft Exchange and how to troubleshoot SMTP / POP3 mail flow issues... *Any IT certifications held (such as MCP, MCITP, MCSE, etc) will be an...
Davanti Solutions
Salary: From £25,000 to £35,000 per annum
Posted: 22 May 2013
Aylesbury, Buckinghamshire
Gold Business Support works to exceedingly high standards with every customer to ensure that the reputation of McAfee is maintained and can be relied upon to deliver great...
McAfee
Salary: Competitive
Posted: 23 May 2013
Aylesbury, Buckinghamshire, United Kingdom
Gold Business Support works to exceedingly high standards with every customer to ensure that the reputation of McAfee is maintained and can be relied upon to deliver great...
McAfee
Salary: Competitive + Benefits
Posted: 23 May 2013
Milton Keynes, Buckinghamshire
The position will be for a Linux support role within the company’s busy support department where you will be primarily responding to support requests via phone, email...
Nuco Technologies Ltd
Posted: 2 May 2013
Buckinghamshire, Thames Valley
VoIP Technical Support Manager, £40k, BuckinghamshireAn excellent opportunity has become available for a Technical Support Manager to join a busy VoIP support team in a successful and expanding...
Fulcrum Telecom
Salary: £40000 - £41000 per annum
Posted: 9 May 2013
High Wycombe, Buckinghamshire
Ensure Sales Growth: Identify, create, campaign and close infrastructure solution sales opportunities within the new customers - Grow these accounts and further penetrate new accounts ("hunter & farmer") - Maintain Customer...
NS Consultants
Salary: From £25,000 to £45,000 per annum
Posted: 21 May 2013