Buckinghamshire Technical Support Jobs

This section looks at the demand for the Technical Support role in IT jobs within the Buckinghamshire region compared to all other Job Titles we currently track. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 25 July 2008 with a comparison to the same period last year.

Technical Support
Location Abingdon Aldershot Alfreton Amersham Andover Aylesbury Banbury Barnsley Basildon Basingstoke Beaconsfield Bedford Bedfordshire Berkshire Birmingham Bishop's Stortford Blackburn Blandford Forum Bournemouth Bracknell Bradford Brentford Bridgend Brighton Bristol Bromley Buckingham Buckinghamshire Burton-upon-Trent Bury Bury St Edmunds Camberley Cambridge Cambridgeshire Canary Wharf Cardiff Cheltenham Chertsey Cheshire Chester Chesterfield Chichester Chippenham City of London Colchester Coulsdon Coventry Crawley Crewe Croydon Cumbria Daresbury Darlington Dartford Daventry Derby Derbyshire Devon Docklands, London Doncaster Dorset Durham East Midlands East of England East Sussex East Yorkshire Eastleigh Edinburgh Egham England Epsom Essex Exeter Fareham Farnborough Farnham Flintshire Glasgow Gloucester Gloucestershire Gourock Guildford Gwent Halifax Hammersmith Hampshire Harlow Harrogate Harrow Hartlepool Havant Hayes Hemel Hempstead Hendon Hereford Herefordshire Hertford Hertfordshire High Wycombe Home Counties Hounslow Huddersfield Hull Hungerford Inverclyde Ipswich Isle of Man Keighley Kent Kidderminster Kidlington Kingston Upon Thames Lancashire Leatherhead Leeds Leicester Leicestershire Leighton Buzzard Lincolnshire Liverpool Livingston London Loughborough Luton Maidenhead Maidstone Manchester Mansfield Marlow Merseyside Middlesex Midlands Milton Keynes New Malden Newbury Newcastle Newcastle Upon Tyne Newport Norfolk North East North Wales North West North Yorkshire Northampton Northamptonshire Norwich Nottingham Nottinghamshire Oldham Otley Oxford Oxfordshire Peterborough Portsmouth Preston Reading Redditch Redhill Reigate Renfrew Renfrewshire Rickmansworth Ringwood Rochdale Romford Rotherham Royston Ruislip Salford Salisbury Scotland Sheffield Shropshire Slough Smethwick Somerset South East South Wales South West South Yorkshire Southampton St Albans St Helens Staffordshire Staines Stevenage Stockport Suffolk Surrey Sussex Sutton Coldfield Swindon Telford Thame Thames Valley Tring Tyne and Wear UK Uxbridge Wakefield Wales Walsall Warrington Warwick Warwickshire Watford Welling Welwyn Garden City West Drayton West Lothian West Malling West Midlands West Sussex West Yorkshire Wetherby Weybridge Widnes Wiltshire Windsor Wirral Woking Wokingham Wolverhampton Worcester Worcestershire York Yorkshire	3 months to 25 Jul 2008	Same period last year
Rank	92	72
Rank change on same period last year	-20
Matching permanent IT job ads	64	117
As % of all UK permanent IT job ads sampled	0.034 %	0.048 %
As % of the category below	2.018 %	2.843 %
Salaries quoted	58	104
Average minimum salary	£25,733	£26,438
Average salary	£27,307	£28,159
% change on same period last year	-3.02 %
Average maximum salary	£28,881	£29,880
UK excluding London average salary	£29,801	£27,977
% change on same period last year	+6.51 %
Job Titles Buckinghamshire
Matching permanent IT job ads	3171	4116
As % of all UK permanent IT job ads sampled	1.674 %	1.685 %
Salaries quoted	2729	3428
Average minimum salary	£34,436	£35,132
Average salary	£37,705	£38,084
% change on same period last year	-0.99 %
Average maximum salary	£40,974	£41,035
UK excluding London average salary	£38,197	£39,483
% change on same period last year	-3.25 %
Technical Support South East

Technical Support
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of permanent IT jobs citing Technical Support across the Buckinghamshire region as a proportion of the total demand within the Job Titles category.

Technical Support
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Buckinghamshire region.

Technical Support
Salary Histogram

The chart provides a salary histogram for IT jobs citing Technical Support across the Buckinghamshire region over the 3 months to 25 July 2008.

Technical Support
Job Locations

This section looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the Buckinghamshire region over the 3 months to 25 July 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

Location	Rank Change on Same Period Last Last	Matching Permanent IT Job Ads	Average Salary Last 3 Months	Average Salary % Change on Same Period Last Year
High Wycombe	-15	12	£24,833	+4.70 %
Milton Keynes	+2	12	£30,208	-1.08 %
Aylesbury	-11	11	£26,600	+14.74 %
Amersham	-1	5	£22,800	+3.63 %
Marlow	-1	3	£24,500	-25.07 %
Beaconsfield	-	3	£26,100	-
Buckingham	+1	1	£29,000	-3.33 %

Technical Support South East

Technical Support
Top 30 Related IT Skills

For the 6 months to 25 July 2008, IT jobs across the Buckinghamshire region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 60 (37.04 %) Windows 2 41 (25.31 %) UNIX 3 38 (23.46 %) SQL 4 35 (21.60 %) TCP/IP 5 31 (19.14 %) WAN 5 31 (19.14 %) LAN 6 29 (17.90 %) Cisco 7 28 (17.28 %) Microsoft 8 26 (16.05 %) MS Exchange 9 25 (15.43 %) Oracle 10 23 (14.20 %) Finance 11 21 (12.96 %) MS Excel 12 19 (11.73 %) Windows 2000 12 19 (11.73 %) Cisco Certification 12 19 (11.73 %) CCNA

13 18 (11.11 %) Microsoft Certification 14 17 (10.49 %) SAP 15 16 (9.877 %) SQL Server 15 16 (9.877 %) VPN 16 15 (9.259 %) Active Directory 16 15 (9.259 %) Internet 17 14 (8.642 %) Java 17 14 (8.642 %) MCP 17 14 (8.642 %) Linux 18 13 (8.025 %) MCSE 18 13 (8.025 %) Windows NT 18 13 (8.025 %) Cognos 18 13 (8.025 %) ITIL 18 13 (8.025 %) MS Office 18 13 (8.025 %) Business Intelligence

Technical Support
Top Related IT Skills by Category

For the 6 months to 25 July 2008, IT jobs across the Buckinghamshire region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Development 1 11 (6.790 %) J2EE 2 9 (5.556 %) XML 3 8 (4.938 %) .NET 4 6 (3.704 %) HTML 5 4 (2.469 %) WebSphere 6 3 (1.852 %) SAP XI 6 3 (1.852 %) SAP Basis 6 3 (1.852 %) ASP 7 2 (1.235 %) .NET Framework 8 1 (0.617 %) Adobe Flex	Application Platforms 1 26 (16.05 %) MS Exchange 2 10 (6.173 %) IIS 2 10 (6.173 %) Apache 3 6 (3.704 %) Exchange Server 2000 4 5 (3.086 %) Exchange Server 2003 4 5 (3.086 %) SAS 5 4 (2.469 %) WebLogic 6 3 (1.852 %) Exchange Server 5.5 7 2 (1.235 %) BizTalk Server 7 2 (1.235 %) ArcGIS 7 2 (1.235 %) Tomcat 7 2 (1.235 %) SharePoint 8 1 (0.617 %) Oracle Workflow
Applications 1 21 (12.96 %) MS Excel 2 13 (8.025 %) MS Office 3 4 (2.469 %) MS Visio	Business Applications 1 4 (2.469 %) HiPortfolio 2 3 (1.852 %) Dynamics CRM 3 2 (1.235 %) Dynamics GP 3 2 (1.235 %) SAP R/3 3 2 (1.235 %) SAP CRM 3 2 (1.235 %) SAP EBP 4 1 (0.617 %) Oracle Applications
Communications & Networking 1 35 (21.60 %) TCP/IP 2 31 (19.14 %) WAN 2 31 (19.14 %) LAN 3 16 (9.877 %) VPN 4 15 (9.259 %) Internet 5 11 (6.790 %) MPLS 5 11 (6.790 %) DNS 6 10 (6.173 %) ADSL 7 9 (5.556 %) Firewall 8 8 (4.938 %) IP Telephony 9 4 (2.469 %) Frame Relay 9 4 (2.469 %) DWDM 9 4 (2.469 %) X.25 9 4 (2.469 %) ATM 9 4 (2.469 %) SDH 9 4 (2.469 %) VoIP 9 4 (2.469 %) WLAN 9 4 (2.469 %) SAN 10 3 (1.852 %) 3G 11 2 (1.235 %) DSL	Database & Business Intelligence 1 16 (9.877 %) SQL Server 2 12 (7.407 %) Datawarehouse 3 10 (6.173 %) BusinessObjects 4 3 (1.852 %) ETL 4 3 (1.852 %) RDBMS 5 2 (1.235 %) SAP BW 5 2 (1.235 %) GIS 5 2 (1.235 %) DB2 5 2 (1.235 %) OLAP 6 1 (0.617 %) Oracle Reports 6 1 (0.617 %) MS Access 6 1 (0.617 %) SQL Server 2005 6 1 (0.617 %) Oracle Discoverer
Development Applications 1 1 (0.617 %) Oracle Forms	General 1 23 (14.20 %) Finance 2 11 (6.790 %) Telecoms 3 7 (4.321 %) Retail 4 6 (3.704 %) Health 5 4 (2.469 %) General Ledger 5 4 (2.469 %) Education 5 4 (2.469 %) Pensions 6 3 (1.852 %) Electric 6 3 (1.852 %) Manufacturing 7 2 (1.235 %) Insurance 7 2 (1.235 %) Electronics
Miscellaneous 1 11 (6.790 %) Mainframe 2 9 (5.556 %) Client/Server 3 8 (4.938 %) AS400 4 4 (2.469 %) Statistics 4 4 (2.469 %) German Language 5 3 (1.852 %) Russian Language 5 3 (1.852 %) Spanish Language 6 2 (1.235 %) Italian Language 6 2 (1.235 %) Polish Language 6 2 (1.235 %) French Language 6 2 (1.235 %) Mathematics 6 2 (1.235 %) EPoS 6 2 (1.235 %) Blackberry 7 1 (0.617 %) PDA 7 1 (0.617 %) Computer Science 7 1 (0.617 %) Dutch Language 7 1 (0.617 %) SCADA 7 1 (0.617 %) Video Conferencing	Operating Systems 1 60 (37.04 %) Windows 2 41 (25.31 %) UNIX 3 19 (11.73 %) Windows 2000 4 14 (8.642 %) Linux 5 13 (8.025 %) Windows NT 6 11 (6.790 %) Windows XP 7 9 (5.556 %) Solaris 8 5 (3.086 %) HPUX 9 3 (1.852 %) AIX 10 2 (1.235 %) Windows Server 2003 11 1 (0.617 %) Windows Vista
Processes & Methodologies 1 13 (8.025 %) ITIL 1 13 (8.025 %) Business Intelligence 2 10 (6.173 %) Project Management 3 6 (3.704 %) Problem Management 4 5 (3.086 %) CRM 4 5 (3.086 %) E-Commerce 5 4 (2.469 %) ERP 5 4 (2.469 %) Performance Management 5 4 (2.469 %) Web Development 6 3 (1.852 %) Process Management 6 3 (1.852 %) Six Sigma 7 2 (1.235 %) Load Balancing 7 2 (1.235 %) Risk Management 7 2 (1.235 %) Automated Testing 8 1 (0.617 %) Incident Management 8 1 (0.617 %) Workflow 8 1 (0.617 %) Service Delivery	Programming Languages 1 38 (23.46 %) SQL 2 14 (8.642 %) Java 3 8 (4.938 %) JavaScript 4 7 (4.321 %) VB 5 5 (3.086 %) COBOL 6 4 (2.469 %) C 7 3 (1.852 %) ABAP 8 2 (1.235 %) VBA 8 2 (1.235 %) VB.NET 9 1 (0.617 %) C# 9 1 (0.617 %) PHP 9 1 (0.617 %) PL/SQL
Qualifications 1 19 (11.73 %) CCNA 1 19 (11.73 %) Cisco Certification 2 18 (11.11 %) Microsoft Certification 3 14 (8.642 %) MCP 4 13 (8.025 %) MCSE 5 12 (7.407 %) Degree 6 6 (3.704 %) CCNP 7 5 (3.086 %) Citrix Certification 7 5 (3.086 %) MCSA 8 4 (2.469 %) CCA 9 2 (1.235 %) CCEA 10 1 (0.617 %) RHCE 10 1 (0.617 %) CCVP	Quality Assurance & Compliance 1 12 (7.407 %) SLA 2 1 (0.617 %) QA
System Software 1 15 (9.259 %) Active Directory 2 6 (3.704 %) VMware Infrastructure 3 3 (1.852 %) MetaFrame 3 3 (1.852 %) Terminal Services 3 3 (1.852 %) NetBackup	Vendors 1 29 (17.90 %) Cisco 2 28 (17.28 %) Microsoft 3 25 (15.43 %) Oracle 4 17 (10.49 %) SAP 5 13 (8.025 %) Cognos 6 12 (7.407 %) Sybase 7 11 (6.790 %) IBM 7 11 (6.790 %) Citrix 8 10 (6.173 %) Business Objects 8 10 (6.173 %) Teradata 9 7 (4.321 %) VMware 9 7 (4.321 %) Red Hat 10 6 (3.704 %) Accenture 10 6 (3.704 %) Hyperion 10 6 (3.704 %) Nortel 11 4 (2.469 %) HP 11 4 (2.469 %) Informatica 11 4 (2.469 %) Lucent 11 4 (2.469 %) Ericsson 11 4 (2.469 %) Siebel