Service Delivery Jobs in Buckinghamshire
 
Demand Trend Salary Trend Salary Histogram Job Locations Related Skills

The first table below looks at the demand for Service Delivery skills in IT jobs advertised for the Buckinghamshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 22 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Buckinghamshire region.

Location
 3 months to
22 May 2013		 Same period 2012 Same period 2011
Services Delivery
Rank 43 48 72
Rank change year-on-year
+5 +24
Permanent jobs citing Service Delivery 112 89 59
As % of all permanent IT jobs located in Buckinghamshire 5.485% 4.569% 2.852%
As % of the Processes & Methodologies category 7.383% 6.198% 3.933%
Number of salaries quoted 93 46 53
Average salary £47,500 £37,250 £50,000
Average salary % change year-on-year
+27.51% -25.50%
90% offered a salary of more than £33,500 £34,500 £33,200
10% offered a salary of more than £65,000 £61,250 £60,000
UK excluding London average salary £45,000 £45,000 £45,000
All Processes & Methodologies
Buckinghamshire
Permanent IT job ads with a match in the
Processes & Methodologies category		 1517 1436 1500
As % of all permanent IT jobs located in Buckinghamshire 74.29% 73.72% 72.50%
Number of salaries quoted 1334 1215 1313
Average salary £42,500 £41,004 £40,000
Average salary % change year-on-year
+3.64% +2.51%
90% offered a salary of more than £27,500 £26,000 £29,000
10% offered a salary of more than £60,000 £60,000 £60,000
UK excluding London average salary £40,000 £41,000 £40,000
% change year-on-year
-2.43% +2.50%
Service Delivery
South East

Service Delivery
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Buckinghamshire region as a proportion of the total demand within the Processes & Methodologies category.

Buckinghamshire Service Delivery Jobs Demand Trend

Service Delivery
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Buckinghamshire region.

Buckinghamshire Service Delivery Salary Trend

Service Delivery
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Delivery across the Buckinghamshire region over the 3 months to 22 May 2013.

Buckinghamshire Service Delivery Salary Histogram

Service Delivery
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the Buckinghamshire region over the 3 months to 22 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)		 Rank Change
on Same Period
Last Year		 Matching
Permanent
IT Job Ads		 Average Salary
Last 3 Months		 Average Salary
% Change
on Same Period
Last Year
Milton Keynes -8 94 £41,500 +13.69%
Aylesbury +12 4 £50,000 -9.09%
Buckingham - 4 £50,000 -
High Wycombe - 4 £70,000 -
Newport Pagnell - 4 £50,000 -
Bletchley - 4 £50,000 -
Amersham - 1 £51,000 -
Marlow - 1 £50,000 -
Gerrards Cross - 1 £40,000 -
Service Delivery
South East

Service Delivery
Top 30 Related IT Skills

For the 6 months to 22 May 2013, IT jobs across the Buckinghamshire region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 115 (64.61%) ITIL
2 64 (35.96%) SLA
3 62 (34.83%) Windows
4 56 (31.46%) MS Excel
5 50 (28.09%) Active Directory
6 46 (25.84%) Microsoft
6 46 (25.84%) VMware
7 44 (24.72%) Cisco
7 44 (24.72%) Citrix
8 41 (23.03%) Project Management
8 41 (23.03%) Oracle
9 39 (21.91%) ITIL Certification
10 34 (19.10%) MS Exchange
11 32 (17.98%) HP
11 32 (17.98%) Exchange Server 2010
12 31 (17.42%) EMC
13 30 (16.85%) Dell
13 30 (16.85%) IBM
13 30 (16.85%) MCITP
13 30 (16.85%) Riverbed
14 28 (15.73%) DNS
15 26 (14.61%) DHCP
15 26 (14.61%) Windows Server 2003
15 26 (14.61%) Exchange Server 2007
15 26 (14.61%) Windows Server 2008
16 25 (14.04%) SCCM
17 24 (13.48%) Finance
18 23 (12.92%) Service Management
19 21 (11.80%) Exchange Server 2003
19 21 (11.80%) MCTS

Service Delivery
Top Related IT Skills by Category

For the 6 months to 22 May 2013, IT jobs across the Buckinghamshire region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Development
1 3 (1.685%) .NET
2 2 (1.124%) HTML
3 1 (0.562%) CGI
3 1 (0.562%) CSS
3 1 (0.562%) Web Services
3 1 (0.562%) XML
Application Platforms
1 34 (19.10%) MS Exchange
2 32 (17.98%) Exchange Server 2010
3 26 (14.61%) Exchange Server 2007
4 21 (11.80%) Exchange Server 2003
5 5 (2.809%) SharePoint
6 4 (2.247%) Lync
7 3 (1.685%) Oracle Workflow
8 1 (0.562%) Moodle
8 1 (0.562%) Blackberry Enterprise Server
8 1 (0.562%) SAS
8 1 (0.562%) Lotus Notes
8 1 (0.562%) Apache
8 1 (0.562%) IIS
8 1 (0.562%) CMS
8 1 (0.562%) Drupal
Applications
1 56 (31.46%) MS Excel
2 12 (6.742%) MS Office
3 8 (4.494%) MS PowerPoint
4 3 (1.685%) Office 365
5 2 (1.124%) MS Project
5 2 (1.124%) MS Visio
Business Applications
1 4 (2.247%) SAP Retail
2 1 (0.562%) SAP FI
2 1 (0.562%) Oracle HRMS
Communications & Networking
1 28 (15.73%) DNS
2 26 (14.61%) DHCP
3 14 (7.865%) SMS
4 10 (5.618%) VoIP
4 10 (5.618%) WAN
5 8 (4.494%) ISUP
5 8 (4.494%) FTP
5 8 (4.494%) HTTP
5 8 (4.494%) ISDN
5 8 (4.494%) LAN
5 8 (4.494%) PBX
5 8 (4.494%) PSTN
5 8 (4.494%) TCP/IP
5 8 (4.494%) Softswitch
6 7 (3.933%) MPLS
7 5 (2.809%) VPN
8 3 (1.685%) VPLS
9 2 (1.124%) VLAN
9 2 (1.124%) IP Telephony
9 2 (1.124%) Ethernet
Database & Business Intelligence
1 9 (5.056%) SQL Server
2 4 (2.247%) SAP BW
3 2 (1.124%) Oracle Discoverer
4 1 (0.562%) Data Warehouse
4 1 (0.562%) Oracle 8/8i
General
1 24 (13.48%) Finance
2 15 (8.427%) Telecoms
3 11 (6.180%) Retail
4 7 (3.933%) Manufacturing
5 6 (3.371%) Publishing
6 4 (2.247%) Legal
7 3 (1.685%) Marketing
8 2 (1.124%) Back Office
9 1 (0.562%) Aerospace
9 1 (0.562%) Billing
Job Titles
1 43 (24.16%) Support Engineer
2 38 (21.35%) Service Manager
3 32 (17.98%) Technical Engineer
4 26 (14.61%) Analyst
5 25 (14.04%) Technical Support Engineer
5 25 (14.04%) Delivery Manager
5 25 (14.04%) Services Delivery Manager
5 25 (14.04%) Technical Support
6 11 (6.180%) Support Specialist
6 11 (6.180%) Technical Support Specialist
6 11 (6.180%) Technical Specialist
7 9 (5.056%) Consultant
7 9 (5.056%) Coordinator
8 8 (4.494%) SCCM Specialist
9 7 (3.933%) 3rd Line Support
9 7 (3.933%) Service Analyst
9 7 (3.933%) Exchange Engineer
9 7 (3.933%) Support Manager
10 6 (3.371%) Team Leader
10 6 (3.371%) Service Desk Manager
Miscellaneous
1 18 (10.11%) Clustering
2 14 (7.865%) Management Information System
3 9 (5.056%) NHS
4 8 (4.494%) Handset
5 7 (3.933%) Health Informatics
5 7 (3.933%) Open Source
5 7 (3.933%) Informatics
6 2 (1.124%) Statistics
6 2 (1.124%) Mathematics
6 2 (1.124%) Computer Science
6 2 (1.124%) E-Learning
6 2 (1.124%) Blackberry
6 2 (1.124%) SaaS
7 1 (0.562%) Social Media
7 1 (0.562%) iPhone
7 1 (0.562%) EPoS
7 1 (0.562%) Client/Server
7 1 (0.562%) Replication
7 1 (0.562%) CLARiiON
7 1 (0.562%) EMC Centera
Operating Systems
1 62 (34.83%) Windows
2 26 (14.61%) Windows Server 2003
2 26 (14.61%) Windows Server 2008
3 11 (6.180%) Solaris
4 10 (5.618%) Linux
5 8 (4.494%) Windows 7
6 3 (1.685%) UNIX
7 2 (1.124%) AIX
8 1 (0.562%) Windows Phone
8 1 (0.562%) Red Hat Enterprise Linux
8 1 (0.562%) HPUX
Processes & Methodologies
1 115 (64.61%) ITIL
2 41 (23.03%) Project Management
3 23 (12.92%) Service Management
4 19 (10.67%) Continuous Improvement
5 17 (9.551%) Incident Management
6 15 (8.427%) ITSM
7 11 (6.180%) PRINCE2
7 11 (6.180%) Problem Management
7 11 (6.180%) ITIL V3
8 10 (5.618%) Performance Management
8 10 (5.618%) Change Management
8 10 (5.618%) Risk Management
9 9 (5.056%) Programme Management
10 8 (4.494%) Workflow
11 7 (3.933%) CRM
11 7 (3.933%) Business Development
11 7 (3.933%) Time Management
12 6 (3.371%) Information Security
12 6 (3.371%) Quality Management
12 6 (3.371%) Root Cause Analysis
Programming Languages
1 15 (8.427%) SQL
2 8 (4.494%) Perl
2 8 (4.494%) PHP
2 8 (4.494%) Python
2 8 (4.494%) Bash shell
3 2 (1.124%) Java
4 1 (0.562%) VB
Qualifications
1 39 (21.91%) ITIL Certification
2 30 (16.85%) MCITP
3 21 (11.80%) MCTS
4 16 (8.989%) Microsoft Certification
5 13 (7.303%) MCSE
6 11 (6.180%) Degree
7 9 (5.056%) Cisco Certification
8 8 (4.494%) CCNP
9 7 (3.933%) CCNA
10 5 (2.809%) CCEE
10 5 (2.809%) CCAA
10 5 (2.809%) CCIA
10 5 (2.809%) CCA
10 5 (2.809%) Citrix Certification
10 5 (2.809%) CCEA
11 4 (2.247%) PRINCE2 Practitioner
12 2 (1.124%) CIPD
12 2 (1.124%) MCP
12 2 (1.124%) CCSP
12 2 (1.124%) PRINCE2 Certification
Quality Assurance & Compliance
1 64 (35.96%) SLA
2 7 (3.933%) ISO/IEC 27001
3 3 (1.685%) EFQM
4 2 (1.124%) QA
5 1 (0.562%) ISO 9000
System Software
1 50 (28.09%) Active Directory
2 21 (11.80%) XenApp
3 16 (8.989%) Hyper-V
3 16 (8.989%) VMware Infrastructure
4 13 (7.303%) VMware ESX
4 13 (7.303%) Citrix Presentation Server
5 5 (2.809%) XenServer
6 1 (0.562%) Forefront TMG
6 1 (0.562%) EMC RecoverPoint
6 1 (0.562%) Terminal Services
6 1 (0.562%) ISA Server
6 1 (0.562%) NFS
Systems Management
1 25 (14.04%) SCCM
2 14 (7.865%) MOM
3 12 (6.742%) SCOM
4 10 (5.618%) Backup Exec
5 4 (2.247%) Cisco UCCX
6 2 (1.124%) NetBackup
6 2 (1.124%) OpenView
7 1 (0.562%) SolarWinds Orion
7 1 (0.562%) EMC NetWorker
Vendors
1 46 (25.84%) Microsoft
1 46 (25.84%) VMware
2 44 (24.72%) Cisco
2 44 (24.72%) Citrix
3 41 (23.03%) Oracle
4 32 (17.98%) HP
5 31 (17.42%) EMC
6 30 (16.85%) Dell
6 30 (16.85%) IBM
6 30 (16.85%) Riverbed
7 11 (6.180%) SAP
8 8 (4.494%) Polycom
8 8 (4.494%) Acme Packet
9 6 (3.371%) Symantec
10 3 (1.685%) SolarWinds
10 3 (1.685%) Remedy
10 3 (1.685%) Business Objects
11 2 (1.124%) NEC
11 2 (1.124%) Red Hat
11 2 (1.124%) Apple
Service Desk Manager
High Wycombe, Thames Valley
Reporting to the Service Delivery Manager you will be responsible for the delivery and development of the support desk as well as producing regular reports for service performance...
Hays Specialist Recruitment Ltd
Salary: £30000.00 - £35000.00 per annum + Bonus
Posted: 22 May 2013
Solutions Analyst
Great Missenden, Buckinghamshire
Demonstrated knowledge and use of basic business productivity tools like MS Word, MS Excel, MS Visio and MS Access... Previous experience of handling data within databases (MS Access,...
OpenSymmetry
Salary: From £22,000 to £35,000 per annum + Benefits depending on experience
Posted: 10 May 2013
Service Desk Analyst
Milton Keynes, Thames Valley
You will be an experienced 1st line professional with a good track record of technical, Windows 7 Support roles and you must be able to demonstrate a first...
Hays Specialist Recruitment Ltd
Salary: £23000 per annum
Posted: 22 May 2013
Senior Operations Manager
Marlow, Buckinghamshire
The role will involve technically vetting new Managed Services personnel (technical) and providing technical operational direction for all support services, these will include but not limited to: * Implementing...
Polar Recruitment
Salary: £55000 - £70000 per annum + Benefits and Bonus Scheme
Posted: 17 May 2013
Business Development Manager
High Wycombe, South East
We work to provide solutions for Businesses within I.T Purpose of the role We are looking for a Business Development Manager to work within our successful and...
Allied Worldwide Limited
Salary: Highly Competitive
Posted: 15 May 2013
Hosted Voice Support Engineer Call Manager Unity UCCX
Milton Keynes, Buckinghamshire
oCustomer SIP PBX Trunking oVOIP handsets provisioning and boot process oTelsis Intelligent Network (IN) Platform or similar oSonus Softswitch Platforms EMS, PSX, GSX, DSI Experience gained in the...
Jam Recruitment Ltd
Salary: £30000 - £45000 per annum + Overtime + Oncall
Posted: 16 May 2013
Head of IT Development
Buckinghamshire, Thames Valley
This individual will support production services for applications within the assigned portfolio, ensuring minimal impact to services and processes, and utilising IT Service Delivery problem and incident management...
Hays Specialist Recruitment Ltd
Salary: £45000.00 - £58000.00 per annum + Benefits and Holiday
Posted: 9 May 2013
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Last Updated Wednesday 22 May 2013
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