The first table below looks at the demand for Incident Management skills in IT jobs advertised for the Cambridge region. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 23 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Cambridge region.

Location
3 months to
23 May 2013
Same period 2012 Same period 2011
Incident Management
Rank 109 122 126
Rank change year-on-year
+13 +4
Permanent jobs citing Incident Management 13 8 1
As % of all permanent IT jobs located in Cambridge 0.720% 0.396% 0.046%
As % of the Processes & Methodologies category 1.033% 0.624% 0.069%
Number of salaries quoted 10 7 1
Average salary £48,500 £30,500 £19,000
Average salary % change year-on-year
+59.01% +60.52%
UK excluding London average salary £37,500 £35,000 £35,000
% change year-on-year
+7.14% -
All Processes & Methodologies
Cambridge
Permanent IT job ads with a match in the
Processes & Methodologies category
1259 1283 1455
As % of all permanent IT jobs located in Cambridge 69.75% 63.51% 66.74%
Number of salaries quoted 1088 1084 1296
Average salary £42,500 £40,000 £37,500
Average salary % change year-on-year
+6.25% +6.66%
90% offered a salary of more than £32,500 £31,000 £29,500
10% offered a salary of more than £60,000 £62,500 £54,000
UK excluding London average salary £40,000 £41,000 £40,000
% change year-on-year
-2.43% +2.50%
Incident Management
Cambridgeshire

Incident Management
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Incident Management across the Cambridge region as a proportion of the total demand within the Processes & Methodologies category.

Cambridge Incident Management Jobs Demand Trend

Incident Management
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the Cambridge region.

Cambridge Incident Management Salary Trend

Incident Management
Salary Histogram

This chart provides a salary histogram for IT jobs citing Incident Management across the Cambridge region over the 3 months to 23 May 2013.

Cambridge Incident Management Salary Histogram

Incident Management
Top 30 Related IT Skills

For the 6 months to 23 May 2013, IT jobs across the Cambridge region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 35 (100.00%) ITIL
2 12 (34.29%) Degree
3 11 (31.43%) Cisco
3 11 (31.43%) Microsoft
3 11 (31.43%) Active Directory
4 10 (28.57%) Firewall
5 9 (25.71%) Symantec
5 9 (25.71%) MS Excel
5 9 (25.71%) Problem Management
6 8 (22.86%) SCCM
6 8 (22.86%) SCOM
6 8 (22.86%) Exchange Server 2010
6 8 (22.86%) Backup Exec
6 8 (22.86%) Microsoft App-V
6 8 (22.86%) Symantec Enterprise Vault
6 8 (22.86%) MS Exchange
6 8 (22.86%) SQL Server
6 8 (22.86%) Citrix
7 7 (20.00%) CheckPoint
7 7 (20.00%) PCI DSS
7 7 (20.00%) Network Security
8 6 (17.14%) KDB
8 6 (17.14%) Lean Six Sigma
8 6 (17.14%) COBIT
8 6 (17.14%) Knowledge Management
8 6 (17.14%) Statistical Analysis
8 6 (17.14%) Penetration Testing
8 6 (17.14%) Root Cause Analysis
8 6 (17.14%) Six Sigma
8 6 (17.14%) Information Security

Incident Management
Top Related IT Skills by Category

For the 6 months to 23 May 2013, IT jobs across the Cambridge region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 8 (22.86%) Exchange Server 2010
1 8 (22.86%) MS Exchange
2 1 (2.857%) IIS
2 1 (2.857%) SharePoint
Applications
1 9 (25.71%) MS Excel
2 3 (8.571%) MS Office
Business Applications
1 1 (2.857%) Remedy ITSM
Communications & Networking
1 10 (28.57%) Firewall
2 7 (20.00%) Network Security
3 4 (11.43%) WAN
3 4 (11.43%) DHCP
3 4 (11.43%) TCP/IP
3 4 (11.43%) VPN
3 4 (11.43%) DNS
3 4 (11.43%) MPLS
3 4 (11.43%) Wireless
3 4 (11.43%) Cisco Nexus
4 3 (8.571%) Cisco IPT
4 3 (8.571%) Cisco ASA
4 3 (8.571%) VoIP
5 1 (2.857%) Intrusion Detection
5 1 (2.857%) Internet
5 1 (2.857%) ADSL
5 1 (2.857%) Broadband
Database & Business Intelligence
1 8 (22.86%) SQL Server
2 6 (17.14%) KDB
General
1 4 (11.43%) Back Office
2 3 (8.571%) Finance
Job Titles
1 12 (34.29%) Administrator
2 10 (28.57%) Systems Administrator
3 8 (22.86%) Network Engineer
4 6 (17.14%) Security Engineer
5 3 (8.571%) Service Manager
6 2 (5.714%) Systems Engineer
6 2 (5.714%) Linux Administrator
7 1 (2.857%) Security Analyst
7 1 (2.857%) Security Manager
7 1 (2.857%) Linux Engineer
7 1 (2.857%) Linux Support
7 1 (2.857%) Linux Support Engineer
7 1 (2.857%) Windows Support Engineer
7 1 (2.857%) Desktop Administrator
7 1 (2.857%) Service Operations Manager
7 1 (2.857%) Services Delivery Manager
7 1 (2.857%) Operations Manager
7 1 (2.857%) Network Administrator
7 1 (2.857%) IT Security Consultant
7 1 (2.857%) Delivery Manager
Miscellaneous
1 6 (17.14%) Management Information System
2 5 (14.29%) Blackberry
3 2 (5.714%) Video Conferencing
4 1 (2.857%) Mobile Computing
Operating Systems
1 5 (14.29%) Windows
2 4 (11.43%) Linux
3 3 (8.571%) Windows 7
3 3 (8.571%) Mac OS X
4 1 (2.857%) Solaris
4 1 (2.857%) UNIX
4 1 (2.857%) VMS
4 1 (2.857%) OpenVMS
Processes & Methodologies
1 35 (100.00%) ITIL
2 9 (25.71%) Problem Management
3 6 (17.14%) Lean Six Sigma
3 6 (17.14%) Knowledge Management
3 6 (17.14%) Statistical Analysis
3 6 (17.14%) Penetration Testing
3 6 (17.14%) Root Cause Analysis
3 6 (17.14%) Six Sigma
3 6 (17.14%) Information Security
3 6 (17.14%) Information Security Management
3 6 (17.14%) Security Management
4 3 (8.571%) Service Delivery
4 3 (8.571%) Service Management
5 2 (5.714%) Change Management
5 2 (5.714%) Change Control
5 2 (5.714%) Load Balancing
6 1 (2.857%) Operations Management
6 1 (2.857%) SIEM
6 1 (2.857%) Capacity Planning
6 1 (2.857%) Vulnerability Management
Qualifications
1 12 (34.29%) Degree
2 4 (11.43%) Cisco Certification
2 4 (11.43%) CCNP
3 3 (8.571%) ITIL Certification
4 1 (2.857%) CISM
4 1 (2.857%) CISSP
4 1 (2.857%) CCNA
4 1 (2.857%) CCIE
Quality Assurance & Compliance
1 7 (20.00%) PCI DSS
2 6 (17.14%) COBIT
3 3 (8.571%) SLA
4 1 (2.857%) ISO/IEC 27001
4 1 (2.857%) Sarbanes-Oxley
4 1 (2.857%) GAMP
4 1 (2.857%) GxP
System Software
1 11 (31.43%) Active Directory
2 8 (22.86%) Microsoft App-V
3 2 (5.714%) VMware Infrastructure
Systems Management
1 8 (22.86%) SCCM
1 8 (22.86%) SCOM
1 8 (22.86%) Backup Exec
1 8 (22.86%) Symantec Enterprise Vault
2 3 (8.571%) FortiGate
Vendors
1 11 (31.43%) Cisco
1 11 (31.43%) Microsoft
2 9 (25.71%) Symantec
3 8 (22.86%) Citrix
4 7 (20.00%) CheckPoint
5 4 (11.43%) Riverbed
6 3 (8.571%) NetApp
7 2 (5.714%) Remedy
7 2 (5.714%) VMware
7 2 (5.714%) Polycom
8 1 (2.857%) Fortinet
8 1 (2.857%) Sourcefire
8 1 (2.857%) F5
8 1 (2.857%) Qualys
8 1 (2.857%) Juniper
8 1 (2.857%) BMC
Cambridge, Cambridgeshire
This includes negotiation, implementation and monitoring of service level agreements, planning and management of operational facilities to provide the agreed levels of service, seeking continually and proactively to...
Coal IT Services
Salary: From £55,000 to £60,000 per annum + bonus + shares + benefits + reloca
Posted: 17 May 2013
Cambridge, Cambridgeshire
You will be responsible for the performance and delivery, capacity planning and availability management aspects of the SOC at all levels, liaising with customers and partners to keep...
Coal IT Services
Salary: From £55,000 to £60,000 per annum + bonus + shares + benefits + reloca
Posted: 17 May 2013
Cambridge, Cambridgeshire
Applications for Graduate Second Line Analyst - Active Directory, Software Support: If you meet the above criteria then we would love to hear from you ASAP... Keywords - Graduate Second...
Computer People
Salary: £1.00 per annum + Excellent Benefits
Posted: 21 May 2013
Cambridge, Cambridgeshire
Must have excellent Linux Desktop administration skills... Client TCP/IP knowledge. Microsoft Office (especially Outlook). Desirable skills for the position of Linux Support Engineer / Windows Support Engineer / (1...
Coal IT Services
Salary: From £30,000 to £35,000 per annum + bonus + shares + benefits + reloca
Posted: 17 May 2013
Cambridge, Cambridgeshire
You will be directly involved in working with the Service Desk Department supporting the continued operations of the IT facilities and infrastructure at the IT site. As the...
Computer People
Salary: £1.00 per annum + Excellent Benefits
Posted: 21 May 2013
Cambridge, East Anglia
The Major Incident Lead manages all aspects of the day to day operation of the Global Service Desk, Incident, Problem, Event, Service Request and Knowledge Management, ensuring that...
WorldPay
Salary: Competitive + Bens
Posted: 23 May 2013