The table below looks at the statistics for Incident Management skills in IT jobs advertised for the Cambridge region. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 21 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Aug 2014
Same period 2013 Same period 2012
Incident Management
Rank 114 106 118
Rank change year-on-year
-8 +12
Permanent jobs citing Incident Management 13 11 11
As % of all permanent IT jobs located in Cambridge 0.70% 0.69% 0.58%
As % of the Processes & Methodologies category 0.86% 0.89% 0.75%
Number of salaries quoted 9 8 6
Average salary £70,000 £32,500 £36,750
Average salary % change year-on-year
+115.38% -11.56%
90% offered a salary of more than £33,400 £24,300 £27,000
10% offered a salary of more than £72,500 £57,500 £44,500
UK excluding London average salary £40,000 £37,500 £35,500
% change year-on-year
+6.66% +5.63%
Incident Management
Cambridgeshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Cambridge region.

Processes & Methodologies Category
Cambridge
Permanent IT job ads with a match in the
Processes & Methodologies category
1507 1233 1459
As % of all permanent IT jobs located in Cambridge 81.24% 77.79% 76.27%
Number of salaries quoted 1161 1066 1260
Average salary £41,500 £41,500 £40,000
Average salary % change year-on-year
- +3.75%
90% offered a salary of more than £29,660 £32,500 £27,500
10% offered a salary of more than £55,000 £55,000 £60,000
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

Incident Management
Jobs Demand Trend in Cambridge

This chart provides a 3-month moving total of permanent IT jobs citing Incident Management across the Cambridge region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in Cambridge

Incident Management
Salary Trend in Cambridge

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the Cambridge region.

Incident Management Salary Trend in Cambridge

Incident Management
Salary Histogram in Cambridge

This chart provides a salary histogram for IT jobs citing Incident Management across the Cambridge region over the 3 months to 21 August 2014.

Incident Management Salary Histogram in Cambridge

Incident Management
Top 30 Related IT Skills in Cambridge

For the 6 months to 21 August 2014, IT jobs across the Cambridge region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 28 (82.35%) ITIL
2 24 (70.59%) Windows
3 18 (52.94%) Active Directory
4 15 (44.12%) Linux
5 14 (41.18%) Finance
6 13 (38.24%) SLA
7 12 (35.29%) TCP/IP
8 11 (32.35%) Microsoft
9 10 (29.41%) LDAP
9 10 (29.41%) Blackberry
9 10 (29.41%) Service Delivery
9 10 (29.41%) VMware
9 10 (29.41%) VMware Infrastructure
10 9 (26.47%) Java
10 9 (26.47%) Perl
10 9 (26.47%) J2EE
10 9 (26.47%) MS Office
10 9 (26.47%) Python
10 9 (26.47%) SunGard
10 9 (26.47%) Risk Management
10 9 (26.47%) Grid Computing
10 9 (26.47%) Clustering
10 9 (26.47%) Load Balancing
10 9 (26.47%) Problem Management
10 9 (26.47%) Windows Server 2008
10 9 (26.47%) Bash Shell
10 9 (26.47%) SunGard APT
10 9 (26.47%) FastVal
10 9 (26.47%) Puppet
10 9 (26.47%) NoSQL

Incident Management
Top Related IT Skills in Cambridge by Category

For the 6 months to 21 August 2014, IT jobs across the Cambridge region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 6 (17.65%) MS Exchange
1 6 (17.65%) Blackberry Enterprise Server
1 6 (17.65%) Exchange Server 5.5
1 6 (17.65%) Exchange Server 2007
Applications
1 9 (26.47%) MS Office
2 6 (17.65%) MS Visio
3 2 (5.88%) MS Excel
Business Applications
1 9 (26.47%) SunGard APT
1 9 (26.47%) FastVal
Cloud Services
1 3 (8.82%) Amazon AWS
Communications & Networking
1 12 (35.29%) TCP/IP
2 10 (29.41%) LDAP
3 3 (8.82%) VoIP
4 2 (5.88%) WAN
4 2 (5.88%) DHCP
4 2 (5.88%) ADSL
4 2 (5.88%) Broadband
4 2 (5.88%) VPN
4 2 (5.88%) DNS
4 2 (5.88%) Firewall
4 2 (5.88%) Intrusion Detection
Database & Business Intelligence
1 9 (26.47%) NoSQL
2 5 (14.71%) Data Mining
General
1 14 (41.18%) Finance
2 6 (17.65%) Electronics
2 6 (17.65%) Telecoms
2 6 (17.65%) Military
3 5 (14.71%) Legal
4 4 (11.76%) Pharmaceutical
Job Titles
1 17 (50.00%) Analyst
2 11 (32.35%) Support Analyst
3 9 (26.47%) Infrastructure Analyst
3 9 (26.47%) Infrastructure Support Analyst
4 5 (14.71%) Service Manager
4 5 (14.71%) Head of IT
4 5 (14.71%) Head of Security
4 5 (14.71%) Head of IT Security
5 4 (11.76%) Help Desk Team Lead
5 4 (11.76%) Security Analyst
5 4 (11.76%) Team Leader
6 3 (8.82%) Delivery Manager
6 3 (8.82%) Services Delivery Manager
6 3 (8.82%) Project Manager
6 3 (8.82%) Delivery Project Manager
7 2 (5.88%) Support Engineer
7 2 (5.88%) Service Analyst
7 2 (5.88%) Service Desk Analyst
7 2 (5.88%) IT Support Analyst
7 2 (5.88%) IT Support
Libraries, Frameworks & Software Standards
1 9 (26.47%) J2EE
2 3 (8.82%) Web Services
Miscellaneous
1 10 (29.41%) Blackberry
2 9 (26.47%) Grid Computing
2 9 (26.47%) Clustering
3 6 (17.65%) Chip and PIN
4 5 (14.71%) Management Information System
5 4 (11.76%) Hedge funds
5 4 (11.76%) Life Science
6 2 (5.88%) Video Conferencing
Operating Systems
1 24 (70.59%) Windows
2 15 (44.12%) Linux
3 9 (26.47%) Windows Server 2008
4 5 (14.71%) Windows 7
4 5 (14.71%) UNIX
5 2 (5.88%) Windows XP
5 2 (5.88%) Solaris
6 1 (2.94%) Mac OS X
Processes & Methodologies
1 28 (82.35%) ITIL
2 10 (29.41%) Service Delivery
3 9 (26.47%) Risk Management
3 9 (26.47%) Load Balancing
3 9 (26.47%) Problem Management
3 9 (26.47%) Change Control
4 7 (20.59%) Information Security
5 6 (17.65%) Root Cause Analysis
5 6 (17.65%) Business Continuity
6 5 (14.71%) IT Governance
6 5 (14.71%) Information Management
6 5 (14.71%) Information Assurance
6 5 (14.71%) Data Security
7 4 (11.76%) Validation
8 3 (8.82%) Service Management
8 3 (8.82%) Change Management
8 3 (8.82%) E-Commerce
8 3 (8.82%) SIEM
8 3 (8.82%) DevOps
9 2 (5.88%) Operations Management
Programming Languages
1 9 (26.47%) Java
1 9 (26.47%) Perl
1 9 (26.47%) Python
1 9 (26.47%) Bash Shell
Qualifications
1 5 (14.71%) Degree
2 2 (5.88%) MCP
2 2 (5.88%) MCSE
2 2 (5.88%) MCSA
2 2 (5.88%) Microsoft Certification
2 2 (5.88%) A+ Certification
2 2 (5.88%) ITIL Certification
2 2 (5.88%) MOS
Quality Assurance & Compliance
1 13 (38.24%) SLA
2 5 (14.71%) ISO/IEC 27001
2 5 (14.71%) ISO 9001
3 4 (11.76%) GCP
3 4 (11.76%) GMP
3 4 (11.76%) GLP
4 2 (5.88%) Sarbanes-Oxley
4 2 (5.88%) PCI DSS
System Software
1 18 (52.94%) Active Directory
2 10 (29.41%) VMware Infrastructure
Systems Management
1 9 (26.47%) Puppet
1 9 (26.47%) Opscode Chef
2 2 (5.88%) Norton AntiVirus
2 2 (5.88%) Symantec Enterprise Vault
Vendors
1 11 (32.35%) Microsoft
2 10 (29.41%) VMware
3 9 (26.47%) SunGard
4 8 (23.53%) Cisco
5 4 (11.76%) Symantec
5 4 (11.76%) Remedy
6 3 (8.82%) Apple
7 2 (5.88%) CheckPoint
7 2 (5.88%) Nokia
7 2 (5.88%) Citrix
7 2 (5.88%) Juniper
7 2 (5.88%) F5
7 2 (5.88%) Sourcefire
7 2 (5.88%) Fortinet
7 2 (5.88%) Qualys
8 1 (2.94%) Veeam
8 1 (2.94%) NetApp
8 1 (2.94%) HP