The table below looks at the statistics for Incident Management skills in IT jobs advertised for the Cambridge region. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 22 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Dec 2014
Same period 2013 Same period 2012
Incident Management
Rank 102 97 104
Rank change year-on-year
-5 +7
Permanent jobs citing Incident Management 9 12 15
As % of all permanent IT jobs located in Cambridge 0.51% 0.81% 0.79%
As % of the Processes & Methodologies category 0.61% 1.01% 1.08%
Number of salaries quoted 1 1 6
Average salary £29,500 £36,000 £33,000
Average salary % change year-on-year
-18.05% +9.09%
UK excluding London average salary £38,000 £37,500 £35,000
% change year-on-year
+1.33% +7.14%
Incident Management
Cambridgeshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Cambridge region.

Processes & Methodologies Category
Cambridge
Permanent IT job ads with a match in the
Processes & Methodologies category
1475 1189 1388
As % of all permanent IT jobs located in Cambridge 84.33% 80.50% 73.48%
Number of salaries quoted 1127 934 1136
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £30,000 £30,000 £28,000
10% offered a salary of more than £60,000 £57,500 £65,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Incident Management
Jobs Demand Trend in Cambridge

This chart provides a 3-month moving total of permanent IT jobs citing Incident Management across the Cambridge region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in Cambridge

Incident Management
Salary Trend in Cambridge

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the Cambridge region.

Incident Management Salary Trend in Cambridge

Incident Management
Top 30 Related IT Skills in Cambridge

For the 6 months to 22 December 2014, IT jobs across the Cambridge region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 12 (54.55%) ITIL
2 11 (50.00%) Windows
3 9 (40.91%) SLA
3 9 (40.91%) Service Delivery
4 8 (36.36%) Blackberry
4 8 (36.36%) Cisco
4 8 (36.36%) Microsoft
4 8 (36.36%) Active Directory
5 5 (22.73%) Change Management
5 5 (22.73%) Finance
5 5 (22.73%) Linux
5 5 (22.73%) Web Services
5 5 (22.73%) E-Commerce
5 5 (22.73%) UNIX
5 5 (22.73%) Amazon AWS
5 5 (22.73%) DevOps
6 4 (18.18%) Analytical Skills
6 4 (18.18%) Root Cause Analysis
6 4 (18.18%) Symantec Enterprise Vault
6 4 (18.18%) Capacity Planning
6 4 (18.18%) Windows 7
6 4 (18.18%) VMware Infrastructure
6 4 (18.18%) Exchange Server 5.5
6 4 (18.18%) Degree
6 4 (18.18%) Exchange Server 2007
6 4 (18.18%) Video Conferencing
6 4 (18.18%) Windows XP
6 4 (18.18%) MS Visio
6 4 (18.18%) MS Exchange
6 4 (18.18%) VoIP

Incident Management
Top Related IT Skills in Cambridge by Category

For the 6 months to 22 December 2014, IT jobs across the Cambridge region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 4 (18.18%) MS Exchange
1 4 (18.18%) Blackberry Enterprise Server
1 4 (18.18%) Exchange Server 5.5
1 4 (18.18%) Exchange Server 2007
Applications
1 4 (18.18%) MS Office
1 4 (18.18%) MS Visio
Cloud Services
1 5 (22.73%) Amazon AWS
Communications & Networking
1 4 (18.18%) VoIP
1 4 (18.18%) VPN
2 2 (9.09%) DNS
2 2 (9.09%) SAN
2 2 (9.09%) DHCP
2 2 (9.09%) TCP/IP
Database & Business Intelligence
1 1 (4.55%) Data Mining
General
1 5 (22.73%) Finance
2 2 (9.09%) Electronics
2 2 (9.09%) Telecoms
2 2 (9.09%) Military
3 1 (4.55%) Pharmaceutical
3 1 (4.55%) Legal
Job Titles
1 6 (27.27%) Service Manager
2 5 (22.73%) Team Leader
2 5 (22.73%) Help Desk Team Lead
2 5 (22.73%) Project Manager
2 5 (22.73%) Delivery Project Manager
2 5 (22.73%) Services Delivery Manager
2 5 (22.73%) Delivery Manager
3 4 (18.18%) Support Engineer
3 4 (18.18%) Analyst
4 3 (13.64%) Server Engineer
4 3 (13.64%) Server Analyst
4 3 (13.64%) Senior Server Analyst
4 3 (13.64%) Senior Analyst
5 2 (9.09%) Senior Server Engineer
6 1 (4.55%) Head of IT
6 1 (4.55%) Storage Analyst
6 1 (4.55%) Storage Engineer
6 1 (4.55%) IT Services Manager
6 1 (4.55%) IT Operations Manager
6 1 (4.55%) Head of Security
Libraries, Frameworks & Software Standards
1 5 (22.73%) Web Services
Miscellaneous
1 8 (36.36%) Blackberry
2 4 (18.18%) Video Conferencing
2 4 (18.18%) Analytical Skills
3 3 (13.64%) Management Information System
4 2 (9.09%) Enterprise Storage
4 2 (9.09%) Chip and PIN
5 1 (4.55%) Life Science
Operating Systems
1 11 (50.00%) Windows
2 5 (22.73%) Linux
2 5 (22.73%) UNIX
3 4 (18.18%) Windows XP
3 4 (18.18%) Windows 7
Processes & Methodologies
1 12 (54.55%) ITIL
2 9 (40.91%) Service Delivery
3 5 (22.73%) Change Management
3 5 (22.73%) E-Commerce
3 5 (22.73%) DevOps
4 4 (18.18%) Capacity Planning
4 4 (18.18%) Root Cause Analysis
5 2 (9.09%) Service Management
5 2 (9.09%) Data Protection
6 1 (4.55%) Information Assurance
6 1 (4.55%) ITSM
6 1 (4.55%) Data Security
6 1 (4.55%) Validation
6 1 (4.55%) Business Continuity
6 1 (4.55%) Information Security
6 1 (4.55%) Information Management
6 1 (4.55%) IT Governance
6 1 (4.55%) Release Management
Qualifications
1 4 (18.18%) MCP
1 4 (18.18%) MCSE
1 4 (18.18%) MCSA
1 4 (18.18%) Microsoft Certification
1 4 (18.18%) A+ Certification
1 4 (18.18%) MOS
1 4 (18.18%) VMware Certified Professional (VCP)
1 4 (18.18%) Degree
Quality Assurance & Compliance
1 9 (40.91%) SLA
2 1 (4.55%) ISO/IEC 27001
2 1 (4.55%) GCP
2 1 (4.55%) GMP
2 1 (4.55%) GLP
2 1 (4.55%) ISO 9001
System Software
1 8 (36.36%) Active Directory
2 4 (18.18%) VMware Infrastructure
Systems Management
1 4 (18.18%) Norton AntiVirus
1 4 (18.18%) Symantec Enterprise Vault
Vendors
1 8 (36.36%) Microsoft
1 8 (36.36%) Cisco
2 4 (18.18%) Citrix
2 4 (18.18%) Nokia
2 4 (18.18%) Apple
2 4 (18.18%) CheckPoint
2 4 (18.18%) Symantec
2 4 (18.18%) Remedy
2 4 (18.18%) VMware
3 2 (9.09%) IBM
Cambridge, Cambridgeshire
Computer People
Salary: £1.00 per annum + Excellent Benefits
Posted: 12 hours ago