The table below looks at the statistics for Incident Management skills in IT jobs advertised for the Cambridge region. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 13 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
13 Feb 2016
Same period 2015 Same period 2014
Incident Management
Rank 103 94 97
Rank change year-on-year
-9 +3
Permanent jobs citing Incident Management 9 18 14
As % of all permanent IT jobs located in Cambridge 0.60% 1.12% 0.98%
As % of the Processes & Methodologies category 0.69% 1.33% 1.16%
Number of salaries quoted 6 0 2
Average salary £24,625 - £52,500
UK excluding London average salary £40,000 £40,000 £37,500
% change year-on-year
- +6.66%
Incident Management
Cambridgeshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Cambridge region.

Processes & Methodologies Category
Cambridge
Permanent IT job ads with a match in the
Processes & Methodologies category
1295 1350 1208
As % of all permanent IT jobs located in Cambridge 86.80% 83.64% 84.59%
Number of salaries quoted 997 1055 1026
Average salary £44,500 £42,500 £42,500
Average salary % change year-on-year
+4.70% -
90% offered a salary of more than £32,500 £30,000 £30,000
10% offered a salary of more than £62,500 £66,000 £56,400
UK excluding London average salary £45,000 £42,500 £42,500
% change year-on-year
+5.88% -

Incident Management
Jobs Demand Trend in Cambridge

This chart provides a 3-month moving total of permanent IT jobs citing Incident Management across the Cambridge region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in Cambridge

Incident Management
Salary Trend in Cambridge

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the Cambridge region.

Incident Management Salary Trend in Cambridge

Incident Management
Top 30 Related IT Skills in Cambridge

For the 6 months to 13 February 2016, IT jobs across the Cambridge region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 11 (61.11%) Active Directory
2 9 (50.00%) Citrix
3 8 (44.44%) ITIL
3 8 (44.44%) Windows
4 7 (38.89%) VMware
4 7 (38.89%) Data Centre
4 7 (38.89%) Cisco
4 7 (38.89%) HP
5 6 (33.33%) Service Management
5 6 (33.33%) SLA
6 4 (22.22%) Microsoft
6 4 (22.22%) Data Analysis
6 4 (22.22%) 3PAR
7 3 (16.67%) Windows Server
7 3 (16.67%) Mentoring
7 3 (16.67%) MS Office
7 3 (16.67%) MS Excel
8 2 (11.11%) CRM
8 2 (11.11%) Linux
8 2 (11.11%) Unix
8 2 (11.11%) LAN
8 2 (11.11%) WAN
8 2 (11.11%) ISO 9001
8 2 (11.11%) FTP
8 2 (11.11%) HTTP
8 2 (11.11%) TCP/IP
8 2 (11.11%) Firewall
8 2 (11.11%) Microsoft Certification
8 2 (11.11%) Remedy
8 2 (11.11%) WorldPay

Incident Management
Top Related IT Skills in Cambridge by Category

For the 6 months to 13 February 2016, IT jobs across the Cambridge region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 1 (5.56%) Blackberry Enterprise Server
1 1 (5.56%) Exchange Server 2007
1 1 (5.56%) Exchange Server 5.5
1 1 (5.56%) MS Exchange
Applications
1 3 (16.67%) MS Excel
1 3 (16.67%) MS Office
2 1 (5.56%) MS Visio
Communications & Networking
1 2 (11.11%) Firewall
1 2 (11.11%) FTP
1 2 (11.11%) HTTP
1 2 (11.11%) LAN
1 2 (11.11%) TCP/IP
1 2 (11.11%) WAN
General
1 1 (5.56%) Telecoms
Job Titles
1 13 (72.22%) Analyst
2 12 (66.67%) Service Analyst
3 8 (44.44%) Service Desk Analyst
4 4 (22.22%) Excel Analyst
4 4 (22.22%) Senior Analyst
4 4 (22.22%) SLA Analyst
5 3 (16.67%) Support Engineer
6 2 (11.11%) IT Analyst
6 2 (11.11%) Technical Analyst
6 2 (11.11%) Technical Services Analyst
6 2 (11.11%) Unix Analyst
6 2 (11.11%) Unix Technical Analyst
7 1 (5.56%) 2nd Line Engineer
7 1 (5.56%) 2nd Line Service Desk Analyst
7 1 (5.56%) 2nd Line Support Engineer
7 1 (5.56%) Active Directory Support Analyst
7 1 (5.56%) Incident Analyst
7 1 (5.56%) ITIL Service Analyst
7 1 (5.56%) Service Desk Coordinator
7 1 (5.56%) Software Analyst
Miscellaneous
1 7 (38.89%) Data Centre
2 2 (11.11%) BYOD
3 1 (5.56%) Blackberry
3 1 (5.56%) Management Information System
Operating Systems
1 8 (44.44%) Windows
2 3 (16.67%) Windows Server
3 2 (11.11%) Linux
3 2 (11.11%) Unix
3 2 (11.11%) Windows 7
Processes & Methodologies
1 8 (44.44%) ITIL
2 6 (33.33%) Service Management
3 4 (22.22%) Data Analysis
4 3 (16.67%) Mentoring
5 2 (11.11%) CRM
5 2 (11.11%) ITIL V3
5 2 (11.11%) Problem Management
5 2 (11.11%) Time Management
6 1 (5.56%) Change Management
6 1 (5.56%) Knowledge Management
6 1 (5.56%) Root Cause Analysis
6 1 (5.56%) Service Delivery
6 1 (5.56%) Validation
Qualifications
1 2 (11.11%) Microsoft Certification
2 1 (5.56%) Security Cleared
Quality Assurance & Compliance
1 6 (33.33%) SLA
2 2 (11.11%) ISO 9001
System Software
1 11 (61.11%) Active Directory
Vendors
1 9 (50.00%) Citrix
2 7 (38.89%) Cisco
2 7 (38.89%) HP
2 7 (38.89%) VMware
3 4 (22.22%) 3PAR
3 4 (22.22%) Microsoft
4 2 (11.11%) Remedy
4 2 (11.11%) ServiceNow
4 2 (11.11%) WorldPay