The table below looks at the statistics for Incident Management skills in IT jobs advertised for the Cambridge region. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 16 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
16 Sep 2014
Same period 2013 Same period 2012
Incident Management
Rank 102 100 101
Rank change year-on-year
-2 +1
Permanent jobs citing Incident Management 13 12 21
As % of all permanent IT jobs located in Cambridge 0.73% 0.78% 1.05%
As % of the Processes & Methodologies category 0.89% 0.98% 1.39%
Number of salaries quoted 10 9 14
Average salary £70,000 £32,500 £43,250
Average salary % change year-on-year
+115.38% -24.85%
90% offered a salary of more than £29,000 £25,200 £27,150
10% offered a salary of more than £72,500 £57,500 £52,200
UK excluding London average salary £40,000 £37,000 £37,500
% change year-on-year
+8.10% -1.33%
Incident Management
Cambridgeshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Cambridge region.

Processes & Methodologies Category
Cambridge
Permanent IT job ads with a match in the
Processes & Methodologies category
1456 1219 1516
As % of all permanent IT jobs located in Cambridge 82.03% 79.10% 75.99%
Number of salaries quoted 1117 1069 1325
Average salary £41,500 £40,000 £40,000
Average salary % change year-on-year
+3.75% -
90% offered a salary of more than £30,000 £31,500 £28,500
10% offered a salary of more than £55,000 £55,000 £60,000
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

Incident Management
Jobs Demand Trend in Cambridge

This chart provides a 3-month moving total of permanent IT jobs citing Incident Management across the Cambridge region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in Cambridge

Incident Management
Salary Trend in Cambridge

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the Cambridge region.

Incident Management Salary Trend in Cambridge

Incident Management
Salary Histogram in Cambridge

This chart provides a salary histogram for IT jobs citing Incident Management across the Cambridge region over the 3 months to 16 September 2014.

Incident Management Salary Histogram in Cambridge

Incident Management
Top 30 Related IT Skills in Cambridge

For the 6 months to 16 September 2014, IT jobs across the Cambridge region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 23 (79.31%) ITIL
2 17 (58.62%) Windows
3 14 (48.28%) Active Directory
4 12 (41.38%) SLA
5 11 (37.93%) Service Delivery
6 10 (34.48%) Microsoft
6 10 (34.48%) Linux
7 9 (31.03%) Cisco
7 9 (31.03%) Blackberry
7 9 (31.03%) Finance
8 7 (24.14%) MS Office
8 7 (24.14%) Information Security
8 7 (24.14%) Analytical Skills
9 6 (20.69%) Root Cause Analysis
9 6 (20.69%) Business Continuity
9 6 (20.69%) Exchange Server 5.5
9 6 (20.69%) Exchange Server 2007
9 6 (20.69%) MS Visio
9 6 (20.69%) MS Exchange
9 6 (20.69%) TCP/IP
9 6 (20.69%) Military
9 6 (20.69%) Electronics
9 6 (20.69%) Telecoms
9 6 (20.69%) Blackberry Enterprise Server
9 6 (20.69%) Chip and PIN
10 5 (17.24%) Change Management
10 5 (17.24%) Data Security
10 5 (17.24%) Management Information System
10 5 (17.24%) Legal
10 5 (17.24%) ISO 9001

Incident Management
Top Related IT Skills in Cambridge by Category

For the 6 months to 16 September 2014, IT jobs across the Cambridge region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 6 (20.69%) Exchange Server 5.5
1 6 (20.69%) Exchange Server 2007
1 6 (20.69%) MS Exchange
1 6 (20.69%) Blackberry Enterprise Server
Applications
1 7 (24.14%) MS Office
2 6 (20.69%) MS Visio
Business Applications
1 4 (13.79%) FastVal
1 4 (13.79%) SunGard APT
Cloud Services
1 5 (17.24%) Amazon AWS
Communications & Networking
1 6 (20.69%) TCP/IP
2 5 (17.24%) LDAP
3 4 (13.79%) VoIP
4 3 (10.34%) VPN
5 2 (6.90%) WAN
5 2 (6.90%) DNS
5 2 (6.90%) DHCP
5 2 (6.90%) Firewall
6 1 (3.45%) Intrusion Detection
Database & Business Intelligence
1 5 (17.24%) Data Mining
2 4 (13.79%) NoSQL
General
1 9 (31.03%) Finance
2 6 (20.69%) Military
2 6 (20.69%) Electronics
2 6 (20.69%) Telecoms
3 5 (17.24%) Legal
4 4 (13.79%) Pharmaceutical
Job Titles
1 9 (31.03%) Analyst
2 7 (24.14%) Service Manager
3 6 (20.69%) Support Analyst
4 5 (17.24%) Project Manager
4 5 (17.24%) Delivery Project Manager
4 5 (17.24%) Head of IT
4 5 (17.24%) Services Delivery Manager
4 5 (17.24%) Delivery Manager
4 5 (17.24%) Head of IT Security
4 5 (17.24%) Head of Security
5 4 (13.79%) Help Desk Team Lead
5 4 (13.79%) Infrastructure Support Analyst
5 4 (13.79%) Team Leader
5 4 (13.79%) Infrastructure Analyst
6 3 (10.34%) Support Engineer
6 3 (10.34%) Security Analyst
7 2 (6.90%) IT Support
7 2 (6.90%) IT Support Analyst
8 1 (3.45%) Operations Manager
8 1 (3.45%) Administrator
Libraries, Frameworks & Software Standards
1 5 (17.24%) Web Services
2 4 (13.79%) J2EE
Miscellaneous
1 9 (31.03%) Blackberry
2 7 (24.14%) Analytical Skills
3 6 (20.69%) Chip and PIN
4 5 (17.24%) Management Information System
5 4 (13.79%) Life Science
5 4 (13.79%) Grid Computing
5 4 (13.79%) Clustering
6 3 (10.34%) Video Conferencing
7 2 (6.90%) Hedge funds
Operating Systems
1 17 (58.62%) Windows
2 10 (34.48%) Linux
3 5 (17.24%) UNIX
4 4 (13.79%) Windows 7
4 4 (13.79%) Windows Server 2008
5 3 (10.34%) Windows XP
6 1 (3.45%) Mac OS X
6 1 (3.45%) Solaris
Processes & Methodologies
1 23 (79.31%) ITIL
2 11 (37.93%) Service Delivery
3 7 (24.14%) Information Security
4 6 (20.69%) Root Cause Analysis
4 6 (20.69%) Business Continuity
5 5 (17.24%) Change Management
5 5 (17.24%) Data Security
5 5 (17.24%) E-Commerce
5 5 (17.24%) IT Governance
5 5 (17.24%) Information Management
5 5 (17.24%) DevOps
5 5 (17.24%) Information Assurance
6 4 (13.79%) Problem Management
6 4 (13.79%) Change Control
6 4 (13.79%) Load Balancing
6 4 (13.79%) Validation
6 4 (13.79%) Risk Management
7 2 (6.90%) SIEM
7 2 (6.90%) Vulnerability Assessment
8 1 (3.45%) Service Management
Programming Languages
1 4 (13.79%) Bash Shell
1 4 (13.79%) Java
1 4 (13.79%) Perl
1 4 (13.79%) Python
Qualifications
1 5 (17.24%) Degree
2 3 (10.34%) Microsoft Certification
2 3 (10.34%) A+ Certification
2 3 (10.34%) MCSE
2 3 (10.34%) MCSA
2 3 (10.34%) MCP
2 3 (10.34%) MOS
3 2 (6.90%) ITIL Certification
Quality Assurance & Compliance
1 12 (41.38%) SLA
2 5 (17.24%) ISO 9001
2 5 (17.24%) ISO/IEC 27001
3 4 (13.79%) GCP
3 4 (13.79%) GMP
3 4 (13.79%) GLP
4 1 (3.45%) Sarbanes-Oxley
4 1 (3.45%) PCI DSS
System Software
1 14 (48.28%) Active Directory
2 5 (17.24%) VMware Infrastructure
Systems Management
1 4 (13.79%) Puppet
1 4 (13.79%) Opscode Chef
2 3 (10.34%) Norton AntiVirus
2 3 (10.34%) Symantec Enterprise Vault
Vendors
1 10 (34.48%) Microsoft
2 9 (31.03%) Cisco
3 5 (17.24%) VMware
4 4 (13.79%) SunGard
4 4 (13.79%) Symantec
4 4 (13.79%) Apple
5 3 (10.34%) Nokia
5 3 (10.34%) Remedy
5 3 (10.34%) CheckPoint
6 1 (3.45%) Juniper
6 1 (3.45%) NetApp
6 1 (3.45%) HP
6 1 (3.45%) Fortinet
6 1 (3.45%) Qualys
6 1 (3.45%) Sourcefire
6 1 (3.45%) F5
6 1 (3.45%) Veeam