The table below looks at the statistics for Incident Management skills in IT jobs advertised for the Cambridgeshire region. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 18 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
18 Dec 2014
Same period 2013 Same period 2012
Incident Management
Rank 105 110 101
Rank change year-on-year
+5 -9
Permanent jobs citing Incident Management 32 18 51
As % of all permanent IT jobs located in Cambridgeshire 1.26% 0.83% 1.81%
As % of the Processes & Methodologies category 1.53% 1.05% 2.41%
Number of salaries quoted 14 9 41
Average salary £31,000 £36,500 £25,500
Average salary % change year-on-year
-15.06% +43.13%
90% offered a salary of more than £18,500 £36,400 £19,500
10% offered a salary of more than £81,500 £36,500 £43,000
UK excluding London average salary £38,000 £37,500 £34,500
% change year-on-year
+1.33% +8.69%
Incident Management
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Cambridgeshire region.

Processes & Methodologies Category
Cambridgeshire
Permanent IT job ads with a match in the
Processes & Methodologies category
2098 1713 2112
As % of all permanent IT jobs located in Cambridgeshire 82.70% 79.12% 74.81%
Number of salaries quoted 1620 1356 1784
Average salary £45,000 £42,500 £40,000
Average salary % change year-on-year
+5.88% +6.25%
90% offered a salary of more than £30,000 £30,000 £28,000
10% offered a salary of more than £60,000 £60,000 £60,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Incident Management
Jobs Demand Trend in Cambridgeshire

This chart provides a 3-month moving total of permanent IT jobs citing Incident Management across the Cambridgeshire region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in Cambridgeshire

Incident Management
Salary Trend in Cambridgeshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the Cambridgeshire region.

Incident Management Salary Trend in Cambridgeshire

Incident Management
Salary Histogram in Cambridgeshire

This chart provides a salary histogram for IT jobs citing Incident Management across the Cambridgeshire region over the 3 months to 18 December 2014.

Incident Management Salary Histogram in Cambridgeshire

Incident Management
Job Locations in Cambridgeshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Incident Management within the Cambridgeshire region over the 3 months to 18 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Peterborough +8 19 £32,500 -10.95%
Cambridge -7 9 £29,500 -18.05%
Incident Management
East of England

Incident Management
Top 30 Related IT Skills in Cambridgeshire

For the 6 months to 18 December 2014, IT jobs across the Cambridgeshire region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 46 (74.19%) ITIL
2 31 (50.00%) SLA
3 26 (41.94%) Microsoft
4 24 (38.71%) Windows
5 23 (37.10%) Service Delivery
6 22 (35.48%) MS Office
7 20 (32.26%) Citrix
8 18 (29.03%) Cisco
9 14 (22.58%) Service Management
9 14 (22.58%) MCP
10 12 (19.35%) MS Visio
11 11 (17.74%) Management Information System
12 10 (16.13%) NetApp
12 10 (16.13%) Active Directory
12 10 (16.13%) Retail
12 10 (16.13%) Degree
12 10 (16.13%) Mathematics
13 9 (14.52%) ITSM
14 8 (12.90%) MS PowerPoint
14 8 (12.90%) MS Excel
14 8 (12.90%) Blackberry
15 7 (11.29%) ITIL Certification
16 6 (9.68%) ITIL Foundation Certificate
16 6 (9.68%) Line Management
16 6 (9.68%) Analytical Skills
16 6 (9.68%) Firewall
16 6 (9.68%) Change Management
16 6 (9.68%) UNIX
16 6 (9.68%) MS Exchange
17 5 (8.06%) Web Services

Incident Management
Top Related IT Skills in Cambridgeshire by Category

For the 6 months to 18 December 2014, IT jobs across the Cambridgeshire region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 6 (9.68%) MS Exchange
2 4 (6.45%) Blackberry Enterprise Server
2 4 (6.45%) Exchange Server 5.5
2 4 (6.45%) Exchange Server 2007
3 2 (3.23%) Exchange Server 2010
4 1 (1.61%) JBoss
4 1 (1.61%) Apache
4 1 (1.61%) Tomcat
4 1 (1.61%) GlassFish
Applications
1 22 (35.48%) MS Office
2 12 (19.35%) MS Visio
3 8 (12.90%) MS PowerPoint
3 8 (12.90%) MS Excel
Cloud Services
1 5 (8.06%) Amazon AWS
2 1 (1.61%) Google Apps
Communications & Networking
1 6 (9.68%) Firewall
2 4 (6.45%) VoIP
2 4 (6.45%) VPN
3 2 (3.23%) DNS
3 2 (3.23%) SAN
3 2 (3.23%) DHCP
3 2 (3.23%) TCP/IP
Database & Business Intelligence
1 1 (1.61%) Data Mining
1 1 (1.61%) Oracle Database
General
1 10 (16.13%) Retail
2 5 (8.06%) Finance
2 5 (8.06%) Legal
3 2 (3.23%) Military
3 2 (3.23%) Electronics
3 2 (3.23%) Telecoms
4 1 (1.61%) Pharmaceutical
Job Titles
1 18 (29.03%) Analyst
2 14 (22.58%) Team Leader
3 8 (12.90%) Service Manager
4 7 (11.29%) Services Delivery Manager
4 7 (11.29%) Delivery Manager
5 6 (9.68%) Operations Team Leader
6 5 (8.06%) Help Desk Team Lead
6 5 (8.06%) Delivery Project Manager
6 5 (8.06%) Project Manager
7 4 (6.45%) Support Engineer
7 4 (6.45%) Service Analyst
7 4 (6.45%) Business Intelligence Manager
8 3 (4.84%) Services Delivery Analyst
8 3 (4.84%) Head of IT
8 3 (4.84%) Server Analyst
8 3 (4.84%) Senior Server Analyst
8 3 (4.84%) Service Management Analyst
8 3 (4.84%) Senior Analyst
8 3 (4.84%) Technical Support
8 3 (4.84%) Server Engineer
Libraries, Frameworks & Software Standards
1 5 (8.06%) Web Services
2 1 (1.61%) HTML
Miscellaneous
1 11 (17.74%) Management Information System
2 10 (16.13%) Mathematics
3 8 (12.90%) Blackberry
4 6 (9.68%) Analytical Skills
5 4 (6.45%) Video Conferencing
6 2 (3.23%) Enterprise Storage
6 2 (3.23%) Chip and PIN
7 1 (1.61%) Replication
7 1 (1.61%) Life Science
Operating Systems
1 24 (38.71%) Windows
2 6 (9.68%) UNIX
3 5 (8.06%) Linux
4 4 (6.45%) Windows XP
4 4 (6.45%) Windows 7
5 2 (3.23%) Windows Server 2008
Processes & Methodologies
1 46 (74.19%) ITIL
2 23 (37.10%) Service Delivery
3 14 (22.58%) Service Management
4 9 (14.52%) ITSM
5 6 (9.68%) Change Management
5 6 (9.68%) Line Management
6 5 (8.06%) DevOps
6 5 (8.06%) E-Commerce
6 5 (8.06%) Information Management
7 4 (6.45%) Business Intelligence
7 4 (6.45%) Capacity Planning
7 4 (6.45%) Root Cause Analysis
8 3 (4.84%) Problem Management
9 2 (3.23%) Project Planning
9 2 (3.23%) Risk Management
9 2 (3.23%) Data Protection
9 2 (3.23%) Coaching
10 1 (1.61%) Information Assurance
10 1 (1.61%) Validation
10 1 (1.61%) Business Continuity
Programming Languages
1 1 (1.61%) Java
1 1 (1.61%) SQL
Qualifications
1 14 (22.58%) MCP
2 10 (16.13%) Degree
3 7 (11.29%) ITIL Certification
4 6 (9.68%) ITIL Foundation Certificate
5 4 (6.45%) MOS
5 4 (6.45%) VMware Certified Professional (VCP)
5 4 (6.45%) MCSE
5 4 (6.45%) MCSA
5 4 (6.45%) Microsoft Certification
5 4 (6.45%) A+ Certification
Quality Assurance & Compliance
1 31 (50.00%) SLA
2 1 (1.61%) ISO/IEC 27001
2 1 (1.61%) GCP
2 1 (1.61%) GMP
2 1 (1.61%) GLP
2 1 (1.61%) ISO 9001
System Software
1 10 (16.13%) Active Directory
2 4 (6.45%) VMware Infrastructure
Systems Management
1 4 (6.45%) Norton AntiVirus
1 4 (6.45%) Symantec Enterprise Vault
Vendors
1 26 (41.94%) Microsoft
2 20 (32.26%) Citrix
3 18 (29.03%) Cisco
4 10 (16.13%) NetApp
5 4 (6.45%) Nokia
5 4 (6.45%) Apple
5 4 (6.45%) CheckPoint
5 4 (6.45%) Symantec
5 4 (6.45%) Remedy
5 4 (6.45%) VMware
6 2 (3.23%) IBM
7 1 (1.61%) Oracle
7 1 (1.61%) Google