The first table below looks at the demand for Incident Management skills in IT jobs advertised for the Cambridgeshire region. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 23 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Cambridgeshire region.

Location
3 months to
23 May 2013
Same period 2012 Same period 2011
Incident Management
Rank 114 129 148
Rank change year-on-year
+15 +19
Permanent jobs citing Incident Management 32 22 5
As % of all permanent IT jobs located in Cambridgeshire 1.254% 0.763% 0.164%
As % of the Processes & Methodologies category 1.800% 1.155% 0.244%
Number of salaries quoted 23 21 5
Average salary £34,000 £27,500 £19,000
Average salary % change year-on-year
+23.63% +44.73%
90% offered a salary of more than £20,000 £19,000 £17,000
10% offered a salary of more than £48,500 £37,500 £24,500
UK excluding London average salary £37,500 £35,000 £35,000
% change year-on-year
+7.14% -
All Processes & Methodologies
Cambridgeshire
Permanent IT job ads with a match in the
Processes & Methodologies category
1778 1904 2045
As % of all permanent IT jobs located in Cambridgeshire 69.67% 66.00% 67.14%
Number of salaries quoted 1546 1618 1783
Average salary £42,500 £40,000 £37,500
Average salary % change year-on-year
+6.25% +6.66%
90% offered a salary of more than £31,700 £30,000 £29,500
10% offered a salary of more than £60,000 £60,000 £57,500
UK excluding London average salary £40,000 £41,000 £40,000
% change year-on-year
-2.43% +2.50%
Incident Management
East of England

Incident Management
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Incident Management across the Cambridgeshire region as a proportion of the total demand within the Processes & Methodologies category.

Cambridgeshire Incident Management Jobs Demand Trend

Incident Management
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the Cambridgeshire region.

Cambridgeshire Incident Management Salary Trend

Incident Management
Salary Histogram

This chart provides a salary histogram for IT jobs citing Incident Management across the Cambridgeshire region over the 3 months to 23 May 2013.

Cambridgeshire Incident Management Salary Histogram

Incident Management
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Incident Management within the Cambridgeshire region over the 3 months to 23 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Peterborough +3 19 £26,000 +15.55%
Cambridge +13 13 £48,500 +59.01%
Incident Management
East of England

Incident Management
Top 30 Related IT Skills

For the 6 months to 23 May 2013, IT jobs across the Cambridgeshire region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 51 (73.91%) ITIL
2 20 (28.99%) SLA
2 20 (28.99%) Microsoft
3 18 (26.09%) Active Directory
3 18 (26.09%) Cisco
3 18 (26.09%) MS Excel
4 17 (24.64%) Firewall
5 15 (21.74%) Windows
6 14 (20.29%) MS Exchange
6 14 (20.29%) Exchange Server 2010
7 13 (18.84%) SCCM
8 12 (17.39%) Degree
8 12 (17.39%) SQL Server
9 11 (15.94%) SQL
9 11 (15.94%) Citrix
9 11 (15.94%) Cisco Certification
9 11 (15.94%) ITIL Certification
9 11 (15.94%) Root Cause Analysis
10 10 (14.49%) Cisco Nexus
10 10 (14.49%) MS Office
10 10 (14.49%) VPN
10 10 (14.49%) Service Management
10 10 (14.49%) Change Management
10 10 (14.49%) Problem Management
11 9 (13.04%) Symantec
11 9 (13.04%) Cisco ASA
12 8 (11.59%) Windows Server 2008
12 8 (11.59%) Network Security
12 8 (11.59%) PCI DSS
12 8 (11.59%) FortiGate

Incident Management
Top Related IT Skills by Category

For the 6 months to 23 May 2013, IT jobs across the Cambridgeshire region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 14 (20.29%) MS Exchange
1 14 (20.29%) Exchange Server 2010
2 7 (10.14%) SharePoint
3 6 (8.696%) Blackberry Enterprise Server
4 1 (1.449%) IIS
Applications
1 18 (26.09%) MS Excel
2 10 (14.49%) MS Office
3 7 (10.14%) MS Visio
3 7 (10.14%) MS Project
Business Applications
1 4 (5.797%) Exchequer
2 3 (4.348%) Sage 200
3 1 (1.449%) SalesLogix
3 1 (1.449%) Dynamics CRM
3 1 (1.449%) Remedy ITSM
Communications & Networking
1 17 (24.64%) Firewall
2 10 (14.49%) Cisco Nexus
2 10 (14.49%) VPN
3 9 (13.04%) Cisco ASA
4 8 (11.59%) Network Security
5 5 (7.246%) TCP/IP
6 4 (5.797%) DHCP
6 4 (5.797%) DNS
6 4 (5.797%) WAN
6 4 (5.797%) MPLS
6 4 (5.797%) Wireless
7 3 (4.348%) Cisco IPT
7 3 (4.348%) VoIP
8 1 (1.449%) NetScaler
8 1 (1.449%) Intrusion Detection
8 1 (1.449%) SAN
8 1 (1.449%) Internet
8 1 (1.449%) BGP
8 1 (1.449%) OSPF
8 1 (1.449%) ADSL
Database & Business Intelligence
1 12 (17.39%) SQL Server
2 6 (8.696%) KDB
3 1 (1.449%) SQL Server 2008
3 1 (1.449%) SQL Server 2012
3 1 (1.449%) SQL Server 2005
3 1 (1.449%) MySQL
General
1 4 (5.797%) Back Office
1 4 (5.797%) Finance
Job Titles
1 18 (26.09%) Analyst
2 12 (17.39%) Service Desk Analyst
2 12 (17.39%) Service Analyst
2 12 (17.39%) Administrator
3 10 (14.49%) Systems Administrator
3 10 (14.49%) Support Analyst
4 9 (13.04%) Support Engineer
5 8 (11.59%) Network Engineer
6 6 (8.696%) Security Engineer
6 6 (8.696%) IT Support
7 5 (7.246%) Technical Support
8 4 (5.797%) IT Support Engineer
9 3 (4.348%) Cisco Support
9 3 (4.348%) Service Manager
9 3 (4.348%) Systems Engineer
10 2 (2.899%) Security Analyst
10 2 (2.899%) IT Support Analyst
10 2 (2.899%) Operations Manager
10 2 (2.899%) 2nd Line Support
10 2 (2.899%) Cisco Engineer
Miscellaneous
1 6 (8.696%) Management Information System
2 5 (7.246%) Blackberry
3 2 (2.899%) Video Conferencing
4 1 (1.449%) Mobile Computing
4 1 (1.449%) PKI
4 1 (1.449%) EMC Centera
Operating Systems
1 15 (21.74%) Windows
2 8 (11.59%) Windows Server 2008
3 5 (7.246%) Windows Server 2003
4 4 (5.797%) Linux
5 3 (4.348%) Windows 7
5 3 (4.348%) Mac OS X
6 2 (2.899%) UNIX
7 1 (1.449%) Windows Vista
7 1 (1.449%) Solaris
7 1 (1.449%) Windows XP
7 1 (1.449%) VMS
7 1 (1.449%) OpenVMS
Processes & Methodologies
1 51 (73.91%) ITIL
2 11 (15.94%) Root Cause Analysis
3 10 (14.49%) Service Management
3 10 (14.49%) Change Management
3 10 (14.49%) Problem Management
4 7 (10.14%) Service Delivery
4 7 (10.14%) Information Security
5 6 (8.696%) Six Sigma
5 6 (8.696%) Information Security Management
5 6 (8.696%) Security Management
5 6 (8.696%) Statistical Analysis
5 6 (8.696%) Penetration Testing
5 6 (8.696%) Knowledge Management
5 6 (8.696%) Lean Six Sigma
6 2 (2.899%) ITSM
6 2 (2.899%) Load Balancing
6 2 (2.899%) SIEM
6 2 (2.899%) Change Control
6 2 (2.899%) Capacity Management
7 1 (1.449%) WAN Optimisation
Programming Languages
1 11 (15.94%) SQL
Qualifications
1 12 (17.39%) Degree
2 11 (15.94%) Cisco Certification
2 11 (15.94%) ITIL Certification
3 8 (11.59%) CCNP
4 7 (10.14%) CCNA
5 2 (2.899%) CISSP
6 1 (1.449%) Security Cleared
6 1 (1.449%) CISM
6 1 (1.449%) CCIE
Quality Assurance & Compliance
1 20 (28.99%) SLA
2 8 (11.59%) PCI DSS
3 6 (8.696%) COBIT
4 2 (2.899%) ISO/IEC 27001
5 1 (1.449%) Sarbanes-Oxley
5 1 (1.449%) GAMP
5 1 (1.449%) GxP
System Software
1 18 (26.09%) Active Directory
2 8 (11.59%) Microsoft App-V
3 3 (4.348%) XenApp
4 2 (2.899%) Terminal Server
4 2 (2.899%) XenDesktop
4 2 (2.899%) VMware Infrastructure
5 1 (1.449%) XenServer
Systems Management
1 13 (18.84%) SCCM
2 8 (11.59%) FortiGate
2 8 (11.59%) Symantec Enterprise Vault
2 8 (11.59%) Backup Exec
2 8 (11.59%) SCOM
3 1 (1.449%) ServiceCenter
Vendors
1 20 (28.99%) Microsoft
2 18 (26.09%) Cisco
3 11 (15.94%) Citrix
4 9 (13.04%) Symantec
5 8 (11.59%) CheckPoint
6 4 (5.797%) Sage
6 4 (5.797%) Pegasus
6 4 (5.797%) Riverbed
7 3 (4.348%) NetApp
8 2 (2.899%) Remedy
8 2 (2.899%) Juniper
8 2 (2.899%) VMware
8 2 (2.899%) Polycom
9 1 (1.449%) F5
9 1 (1.449%) Sourcefire
9 1 (1.449%) Fortinet
9 1 (1.449%) Qualys
9 1 (1.449%) AppSense
9 1 (1.449%) HP
9 1 (1.449%) EMC
Cambridge, Cambridgeshire
This includes negotiation, implementation and monitoring of service level agreements, planning and management of operational facilities to provide the agreed levels of service, seeking continually and proactively to...
Coal IT Services
Salary: From £55,000 to £60,000 per annum + bonus + shares + benefits + reloca
Posted: 17 May 2013
Cambridge, Cambridgeshire
You will be responsible for the performance and delivery, capacity planning and availability management aspects of the SOC at all levels, liaising with customers and partners to keep...
Coal IT Services
Salary: From £55,000 to £60,000 per annum + bonus + shares + benefits + reloca
Posted: 17 May 2013
Cambridge, Cambridgeshire
Applications for Graduate Second Line Analyst - Active Directory, Software Support: If you meet the above criteria then we would love to hear from you ASAP... Keywords - Graduate Second...
Computer People
Salary: £1.00 per annum + Excellent Benefits
Posted: 21 May 2013
Cambridge, Cambridgeshire
Must have excellent Linux Desktop administration skills... Client TCP/IP knowledge. Microsoft Office (especially Outlook). Desirable skills for the position of Linux Support Engineer / Windows Support Engineer / (1...
Coal IT Services
Salary: From £30,000 to £35,000 per annum + bonus + shares + benefits + reloca
Posted: 17 May 2013
Cambridge, Cambridgeshire
You will be directly involved in working with the Service Desk Department supporting the continued operations of the IT facilities and infrastructure at the IT site. As the...
Computer People
Salary: £1.00 per annum + Excellent Benefits
Posted: 21 May 2013
Cambridge, East Anglia
The Major Incident Lead manages all aspects of the day to day operation of the Global Service Desk, Incident, Problem, Event, Service Request and Knowledge Management, ensuring that...
WorldPay
Salary: Competitive + Bens
Posted: 22 May 2013
Peterborough, Cambridgeshire
The IT Support Engineer will be working in a team environment, responsible for responding to 2nd line incidents logged on the incident management system, ensuring these are resolved...
Kelway Ltd
Salary: Negotiable Dependent Upon Experience
Posted: 16 May 2013
Peterborough, Cambridgeshire
Our client, a major media and communications company are looking for a Network Security Specialist with experience of Cisco, Juniper/Checkpoint to work within a 2nd/3rd line...
Proprius Recruitment
Salary: From £25,000 to £35,000 per annum + Benefits + Bonus
Posted: 20 May 2013