The statistics below represent IT jobs advertised across the East of England region that had 2nd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 3 May 2016 with a comparison to same period over 2 years.

3 months to
3 May 2016
Same period 2015 Same period 2014
Second Line Support
Rank 205 169 178
Rank change year-on-year
-36 +9
Permanent jobs requiring a 2nd Line Support 58 110 125
As % of all permanent IT jobs located in the East of England 0.84% 1.45% 1.44%
As % of the Job Titles category 0.88% 1.48% 1.48%
Number of salaries quoted 49 102 116
Median salary £27,750 £25,000 £23,500
Median salary % change year-on-year
+11.00% +6.38%
90% offered a salary of more than £23,150 £20,500 £19,000
10% offered a salary of more than £31,000 £30,000 £28,000
UK excluding London median salary £25,500 £24,845 £24,000
% change year-on-year
+2.63% +3.51%
2nd Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
6618 7426 8473
As % of all permanent IT jobs located in the East of England 95.73% 97.59% 97.49%
Number of salaries quoted 5466 6093 7037
Median salary £44,000 £42,500 £40,000
Median salary % change year-on-year
+3.52% +6.25%
90% offered a salary of more than £26,500 £25,000 £25,000
10% offered a salary of more than £65,000 £57,500 £60,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

2nd Line Support
Jobs Demand Trend in the East of England

The demand trend of job ads across the East of England region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in the East of England

2nd Line Support
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the East of England region.

2nd Line Support Salary Trend in the East of England

2nd Line Support
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the East of England region over the 3 months to 3 May 2016.

2nd Line Support Salary Histogram in the East of England

2nd Line Support
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support within the East of England region over the 3 months to 3 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire +10 45 £26,000 -
Essex -6 6 £30,000 +36.36% 1
Cambridgeshire -14 6 £30,500 +35.55% 2
Bedfordshire -7 5 £31,000 +19.23%
Norfolk +8 1 £25,500 -15.00%
2nd Line Support
England

2nd Line Support Skill Set
Top 30 Related IT Skills in the East of England

For the 6 months to 3 May 2016, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East of England region featuring 2nd Line Support in the job title.

1 76 (57.14%) Windows
2 62 (46.62%) Active Directory
3 53 (39.85%) Microsoft
4 51 (38.35%) Windows Server
5 35 (26.32%) Windows Server 2008
6 34 (25.56%) VMware
7 30 (22.56%) Office 365
8 27 (20.30%) Cisco
8 27 (20.30%) MS Exchange
9 26 (19.55%) Citrix
10 25 (18.80%) Windows Server 2012
11 24 (18.05%) MS Excel
12 21 (15.79%) Windows 7
13 20 (15.04%) Windows 8
13 20 (15.04%) Windows Server 2003
14 18 (13.53%) Firewall
14 18 (13.53%) Microsoft Certification
14 18 (13.53%) MS Office
14 18 (13.53%) DNS
15 17 (12.78%) WAN
15 17 (12.78%) TCP/IP
16 16 (12.03%) LAN
16 16 (12.03%) SharePoint
17 14 (10.53%) MCDST
17 14 (10.53%) MCSE
18 13 (9.77%) DHCP
18 13 (9.77%) SLA
18 13 (9.77%) Telecoms
18 13 (9.77%) VMware Infrastructure
19 12 (9.02%) MCITP

2nd Line Support Skill Set
Top Related IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 27 (20.30%) MS Exchange
2 16 (12.03%) SharePoint
3 11 (8.27%) SharePoint 2013
4 6 (4.51%) Blackberry Enterprise Server
4 6 (4.51%) Exchange Server 2010
5 4 (3.01%) Exchange Server 2007
5 4 (3.01%) IIS
6 3 (2.26%) Exchange Server 2003
6 3 (2.26%) Exchange Server 2013
6 3 (2.26%) Skype for Business
7 2 (1.50%) NetWeaver
8 1 (0.75%) IBM Notes
8 1 (0.75%) Office Communications Server
Applications
1 24 (18.05%) MS Excel
2 18 (13.53%) MS Office
3 2 (1.50%) MS PowerPoint
4 1 (0.75%) MS Visio
Business Applications
1 2 (1.50%) SAP CO
1 2 (1.50%) SAP FI
1 2 (1.50%) SAP FI/CO
1 2 (1.50%) SAP MM
1 2 (1.50%) SAP PS
1 2 (1.50%) SAP SD
Cloud Services
1 30 (22.56%) Office 365
2 5 (3.76%) Google Apps
3 4 (3.01%) Microsoft Azure
4 3 (2.26%) Amazon AWS
5 1 (0.75%) Cloud Computing
Communications & Networking
1 18 (13.53%) DNS
1 18 (13.53%) Firewall
2 17 (12.78%) TCP/IP
2 17 (12.78%) WAN
3 16 (12.03%) LAN
4 13 (9.77%) DHCP
5 9 (6.77%) VPN
6 7 (5.26%) VoIP
7 6 (4.51%) Wi-Fi
8 3 (2.26%) Wireless
9 2 (1.50%) ADSL
9 2 (1.50%) Cisco IOS
9 2 (1.50%) DSL
9 2 (1.50%) MPLS
9 2 (1.50%) Symposium
10 1 (0.75%) Internet
10 1 (0.75%) Intranet
10 1 (0.75%) NetScaler
10 1 (0.75%) Network Security
10 1 (0.75%) Skype
Database & Business Intelligence
1 12 (9.02%) SQL Server
2 2 (1.50%) SAP BI
2 2 (1.50%) SAP BW
Development Applications
1 1 (0.75%) Selenium
General
1 13 (9.77%) Telecoms
2 8 (6.02%) Finance
3 4 (3.01%) Legal
4 3 (2.26%) Law
4 3 (2.26%) Manufacturing
4 3 (2.26%) Retail
5 1 (0.75%) Banking
5 1 (0.75%) French Language
5 1 (0.75%) German Language
Libraries, Frameworks & Software Standards
1 1 (0.75%) Web Services
Miscellaneous
1 8 (6.02%) Driving Licence
2 6 (4.51%) Analytical Skills
3 4 (3.01%) Mathematics
4 2 (1.50%) AS400
4 2 (1.50%) Blackberry
4 2 (1.50%) iSeries
4 2 (1.50%) Smartphone
5 1 (0.75%) CMDB
5 1 (0.75%) EPoS
5 1 (0.75%) Reinsurance
5 1 (0.75%) Video Conferencing
Operating Systems
1 76 (57.14%) Windows
2 51 (38.35%) Windows Server
3 35 (26.32%) Windows Server 2008
4 25 (18.80%) Windows Server 2012
5 21 (15.79%) Windows 7
6 20 (15.04%) Windows 8
6 20 (15.04%) Windows Server 2003
7 12 (9.02%) Windows XP
8 7 (5.26%) Linux
9 6 (4.51%) Windows 10
10 4 (3.01%) Unix
11 2 (1.50%) OS/400
12 1 (0.75%) Windows Vista
Processes & Methodologies
1 10 (7.52%) Service Delivery
2 9 (6.77%) ITIL
3 6 (4.51%) CRM
3 6 (4.51%) Problem Management
4 5 (3.76%) Incident Management
5 4 (3.01%) Migration
5 4 (3.01%) Project Management
6 2 (1.50%) Business Continuity
6 2 (1.50%) Business Intelligence
6 2 (1.50%) Change Control
6 2 (1.50%) High Availability
6 2 (1.50%) ITSM
6 2 (1.50%) Logistics
6 2 (1.50%) Service Design
7 1 (0.75%) Continuous Improvement
7 1 (0.75%) Fault Management
7 1 (0.75%) Line Management
7 1 (0.75%) Mentoring
7 1 (0.75%) Server Virtualisation
7 1 (0.75%) Test Scripting
Programming Languages
1 10 (7.52%) SQL
2 2 (1.50%) ABAP
3 1 (0.75%) C
Qualifications
1 18 (13.53%) Microsoft Certification
2 14 (10.53%) MCDST
2 14 (10.53%) MCSE
3 12 (9.02%) MCITP
3 12 (9.02%) MCSA
4 10 (7.52%) Security Cleared
5 9 (6.77%) CCNA
5 9 (6.77%) Cisco Certification
6 8 (6.02%) MCP
7 3 (2.26%) SC Cleared
8 2 (1.50%) A+ Certification
8 2 (1.50%) VMware Certified Professional (VCP)
9 1 (0.75%) CCNP
9 1 (0.75%) Degree
9 1 (0.75%) JNCIA
9 1 (0.75%) JNCIS
9 1 (0.75%) MCTS
Quality Assurance & Compliance
1 13 (9.77%) SLA
2 2 (1.50%) ISO/IEC 27001
3 1 (0.75%) ISO 14001
3 1 (0.75%) ISO 9001
System Software
1 62 (46.62%) Active Directory
2 13 (9.77%) VMware Infrastructure
3 9 (6.77%) Hyper-V
4 6 (4.51%) XenApp
5 3 (2.26%) XenDesktop
6 1 (0.75%) Microsoft Virtual Server
6 1 (0.75%) Terminal Services
6 1 (0.75%) VMware ESX
6 1 (0.75%) XenServer
Systems Management
1 11 (8.27%) WSUS
2 5 (3.76%) FortiGate
3 3 (2.26%) Backup Exec
4 2 (1.50%) DameWare
5 1 (0.75%) NetBackup
5 1 (0.75%) SCCM
5 1 (0.75%) Symantec Enterprise Vault
Vendors
1 53 (39.85%) Microsoft
2 34 (25.56%) VMware
3 27 (20.30%) Cisco
4 26 (19.55%) Citrix
5 10 (7.52%) Avaya
6 7 (5.26%) Dell
7 6 (4.51%) Juniper
8 5 (3.76%) Google
9 4 (3.01%) CA
9 4 (3.01%) New Relic
9 4 (3.01%) Oracle
9 4 (3.01%) SolarWinds
10 2 (1.50%) Apple
10 2 (1.50%) Forcepoint
10 2 (1.50%) HP
10 2 (1.50%) JD Edwards
10 2 (1.50%) Nortel
10 2 (1.50%) SAP
11 1 (0.75%) Salesforce.com
11 1 (0.75%) Symantec
Peterborough, Cambridgeshire
onezeero.
Salary: £29000 - £32000 per annum
Posted: 16 hours ago
Cambridge
Recruitment Genius Ltd
Salary: £23000 - £30000 per annum
Posted: 20 hours ago
Colchester
Opal Tree Solutions
Salary: £34000 - £37000 per annum + benefits
Posted: 5 days ago