The statistics below represent IT jobs advertised across the East of England region that had 2nd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 26 May 2016 with a comparison to same period over 2 years.

3 months to
26 May 2016
Same period 2015 Same period 2014
Second Line Support
Rank 191 190 171
Rank change year-on-year
-1 -19
Permanent jobs requiring a 2nd Line Support 56 89 114
As % of all permanent IT jobs located in the East of England 0.86% 1.19% 1.35%
As % of the Job Titles category 0.90% 1.22% 1.39%
Number of salaries quoted 52 81 105
Median salary £28,000 £25,000 £24,000
Median salary % change year-on-year
+12.00% +4.16%
90% offered a salary of more than £22,500 £20,718 £19,000
10% offered a salary of more than £36,500 £29,500 £31,500
UK excluding London median salary £25,500 £24,500 £24,500
% change year-on-year
+4.08% -
2nd Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
6256 7323 8217
As % of all permanent IT jobs located in the East of England 95.89% 97.65% 97.31%
Number of salaries quoted 5266 6035 6838
Median salary £45,000 £41,000 £40,000
Median salary % change year-on-year
+9.75% +2.50%
90% offered a salary of more than £27,000 £25,000 £25,000
10% offered a salary of more than £65,000 £57,500 £60,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

2nd Line Support
Jobs Demand Trend in the East of England

The demand trend of job ads across the East of England region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in the East of England

2nd Line Support
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the East of England region.

2nd Line Support Salary Trend in the East of England

2nd Line Support
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the East of England region over the 3 months to 26 May 2016.

2nd Line Support Salary Histogram in the East of England

2nd Line Support
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support within the East of England region over the 3 months to 26 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire +23 40 £26,000 - 1
Essex +9 9 £35,500 +61.36% 2
Cambridgeshire -13 4 £30,500 +35.55% 2
Bedfordshire +3 3 £31,000 +19.23% 1
Suffolk -1 2 £36,000 +63.51% 1
Norfolk +16 1 £25,500 +37.83%
2nd Line Support
England

2nd Line Support Skill Set
Top 30 Related IT Skills in the East of England

For the 6 months to 26 May 2016, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East of England region featuring 2nd Line Support in the job title.

1 77 (57.46%) Windows
2 58 (43.28%) Active Directory
3 52 (38.81%) Microsoft
4 49 (36.57%) Windows Server
5 35 (26.12%) VMware
6 30 (22.39%) Windows Server 2008
7 27 (20.15%) Office 365
7 27 (20.15%) MS Exchange
8 26 (19.40%) Citrix
9 25 (18.66%) Cisco
9 25 (18.66%) MS Excel
10 22 (16.42%) Windows 8
11 21 (15.67%) MS Office
12 20 (14.93%) Windows Server 2012
13 19 (14.18%) Windows 7
14 17 (12.69%) WAN
14 17 (12.69%) TCP/IP
15 16 (11.94%) LAN
15 16 (11.94%) VMware Infrastructure
16 15 (11.19%) Firewall
16 15 (11.19%) DNS
16 15 (11.19%) SLA
16 15 (11.19%) SharePoint
16 15 (11.19%) Microsoft Certification
16 15 (11.19%) Windows Server 2003
17 12 (8.96%) MCDST
17 12 (8.96%) MCSE
17 12 (8.96%) Telecoms
18 11 (8.21%) ITIL
18 11 (8.21%) SQL

2nd Line Support Skill Set
Top Related IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 27 (20.15%) MS Exchange
2 15 (11.19%) SharePoint
3 9 (6.72%) SharePoint 2013
4 8 (5.97%) Blackberry Enterprise Server
4 8 (5.97%) Exchange Server 2010
5 7 (5.22%) Exchange Server 2007
6 6 (4.48%) Exchange Server 2013
7 5 (3.73%) IIS
7 5 (3.73%) NetWeaver
7 5 (3.73%) Skype for Business
8 3 (2.24%) Exchange Server 2003
9 1 (0.75%) IBM Notes
9 1 (0.75%) Office Communications Server
Applications
1 25 (18.66%) MS Excel
2 21 (15.67%) MS Office
3 4 (2.99%) MS PowerPoint
4 3 (2.24%) MS Visio
Business Applications
1 5 (3.73%) SAP CO
1 5 (3.73%) SAP FI
1 5 (3.73%) SAP FI/CO
1 5 (3.73%) SAP MM
1 5 (3.73%) SAP PS
1 5 (3.73%) SAP SD
Cloud Services
1 27 (20.15%) Office 365
2 4 (2.99%) Microsoft Azure
3 2 (1.49%) Amazon AWS
3 2 (1.49%) Google Apps
Communications & Networking
1 17 (12.69%) TCP/IP
1 17 (12.69%) WAN
2 16 (11.94%) LAN
3 15 (11.19%) DNS
3 15 (11.19%) Firewall
4 11 (8.21%) DHCP
5 8 (5.97%) VPN
6 6 (4.48%) VoIP
7 4 (2.99%) Wireless
8 3 (2.24%) Skype
8 3 (2.24%) Wi-Fi
9 2 (1.49%) ADSL
9 2 (1.49%) Cisco IOS
9 2 (1.49%) DSL
9 2 (1.49%) MPLS
9 2 (1.49%) Symposium
10 1 (0.75%) Intranet
10 1 (0.75%) IP Telephony
10 1 (0.75%) NetScaler
10 1 (0.75%) Network Security
Database & Business Intelligence
1 9 (6.72%) SQL Server
2 5 (3.73%) SAP BI
2 5 (3.73%) SAP BW
Development Applications
1 1 (0.75%) Selenium
General
1 12 (8.96%) Telecoms
2 10 (7.46%) Finance
3 4 (2.99%) Law
3 4 (2.99%) Legal
3 4 (2.99%) Manufacturing
3 4 (2.99%) Retail
4 1 (0.75%) Banking
4 1 (0.75%) French Language
4 1 (0.75%) German Language
Miscellaneous
1 9 (6.72%) Smartphone
2 8 (5.97%) Driving Licence
3 5 (3.73%) Analytical Skills
4 3 (2.24%) Blackberry
4 3 (2.24%) Mathematics
5 2 (1.49%) AS400
5 2 (1.49%) iSeries
5 2 (1.49%) Video Conferencing
6 1 (0.75%) CMDB
6 1 (0.75%) EPoS
6 1 (0.75%) Performance Metrics
6 1 (0.75%) Reinsurance
Operating Systems
1 77 (57.46%) Windows
2 49 (36.57%) Windows Server
3 30 (22.39%) Windows Server 2008
4 22 (16.42%) Windows 8
5 20 (14.93%) Windows Server 2012
6 19 (14.18%) Windows 7
7 15 (11.19%) Windows Server 2003
8 8 (5.97%) Windows 10
9 7 (5.22%) Windows XP
10 5 (3.73%) Linux
11 4 (2.99%) Unix
12 2 (1.49%) OS/400
13 1 (0.75%) Windows Phone
13 1 (0.75%) Windows Vista
Processes & Methodologies
1 11 (8.21%) ITIL
2 10 (7.46%) Service Delivery
3 6 (4.48%) Problem Management
4 5 (3.73%) Business Intelligence
4 5 (3.73%) CRM
5 4 (2.99%) Incident Management
5 4 (2.99%) Migration
6 3 (2.24%) Data Protection
6 3 (2.24%) Logistics
6 3 (2.24%) Multi-Factor Authentication
6 3 (2.24%) Two-Factor Authentication
7 2 (1.49%) Business Continuity
7 2 (1.49%) Change Control
7 2 (1.49%) High Availability
8 1 (0.75%) Balanced Scorecard
8 1 (0.75%) Change Management
8 1 (0.75%) Configuration Management
8 1 (0.75%) E-Commerce
8 1 (0.75%) Project Management
8 1 (0.75%) Service Management
Programming Languages
1 11 (8.21%) SQL
2 5 (3.73%) ABAP
3 1 (0.75%) C
Qualifications
1 15 (11.19%) Microsoft Certification
2 12 (8.96%) MCDST
2 12 (8.96%) MCSE
3 10 (7.46%) MCITP
3 10 (7.46%) MCSA
3 10 (7.46%) Security Cleared
4 9 (6.72%) CCNA
4 9 (6.72%) Cisco Certification
4 9 (6.72%) MCP
5 3 (2.24%) SC Cleared
6 2 (1.49%) A+ Certification
6 2 (1.49%) VMware Certified Professional (VCP)
7 1 (0.75%) CCNP
7 1 (0.75%) Degree
7 1 (0.75%) JNCIA
7 1 (0.75%) JNCIS
7 1 (0.75%) Network+ Certification
Quality Assurance & Compliance
1 15 (11.19%) SLA
2 1 (0.75%) ISO/IEC 27001
System Software
1 58 (43.28%) Active Directory
2 16 (11.94%) VMware Infrastructure
3 11 (8.21%) Hyper-V
4 7 (5.22%) XenApp
5 3 (2.24%) XenDesktop
6 1 (0.75%) Terminal Services
6 1 (0.75%) VMware ESX
6 1 (0.75%) XenServer
Systems Management
1 11 (8.21%) WSUS
2 5 (3.73%) FortiGate
3 3 (2.24%) Backup Exec
4 2 (1.49%) DameWare
4 2 (1.49%) SCCM
5 1 (0.75%) NetBackup
5 1 (0.75%) Symantec Enterprise Vault
Vendors
1 52 (38.81%) Microsoft
2 35 (26.12%) VMware
3 26 (19.40%) Citrix
4 25 (18.66%) Cisco
5 11 (8.21%) Avaya
6 7 (5.22%) Apple
6 7 (5.22%) Dell
7 6 (4.48%) Juniper
8 5 (3.73%) SAP
9 4 (2.99%) CA
9 4 (2.99%) New Relic
9 4 (2.99%) Oracle
9 4 (2.99%) SolarWinds
10 2 (1.49%) Forcepoint
10 2 (1.49%) Google
10 2 (1.49%) HP
10 2 (1.49%) JD Edwards
10 2 (1.49%) Nortel
10 2 (1.49%) Remedy
11 1 (0.75%) Clearswift
Watford, Hertfordshire
Asset Resourcing Ltd
Salary: £20000 - £25000 per annum + Benefits
Posted: Yesterday
Cambridge, Cambridgeshire
Ashdown IT
Salary: £25000 per annum + benefits
Posted: 2 days ago
Colchester, Essex
Square One Resources
Salary: From £45,000 to £50,000 per annum
Posted: 2 days ago
Ipswich, Suffolk
Square One Resources
Posted: 3 days ago
Bedfordshire
Hays Specialist Recruitment Ltd
Salary: £25000.00 - £28000 per annum + Based on experience
Posted: 13 days ago
Cambridge
Recruitment Genius Ltd
Salary: £23000 - £30000 per annum
Posted: 23 days ago
Colchester
Opal Tree Solutions
Salary: £34000 - £37000 per annum + benefits
Posted: 21 days ago