2nd Line Support Jobs in Cambridgeshire

Second Line Support
East of England > Cambridgeshire

The median Second Line Support salary in Cambridgeshire is £31,000 per year according to job vacancies posted during the 6 months to 26 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
26 Apr 2024
Same period 2023 Same period 2022
Rank 80 103 148
Rank change year-on-year +23 +45 -49
Permanent jobs requiring a 2nd Line Support 21 13 16
As % of all permanent jobs advertised in Cambridgeshire 1.36% 0.86% 0.67%
As % of the Job Titles category 1.45% 0.99% 0.71%
Number of salaries quoted 21 12 11
10th Percentile £26,000 - £26,000
25th Percentile £30,000 £24,500 £27,500
Median annual salary (50th Percentile) £31,000 £27,500 £32,151
Median % change year-on-year +12.73% -14.47% +24.86%
75th Percentile £33,500 £33,750 -
90th Percentile - £34,799 £33,750
East of England median annual salary £31,000 £32,500 £32,500
% change year-on-year -4.62% - +22.64%

All Permanent IT Job Vacancies
Cambridgeshire

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Cambridgeshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Cambridgeshire with a recognized job title 1,449 1,309 2,252
% of permanent jobs with a recognized job title 93.67% 86.98% 93.79%
Number of salaries quoted 1,118 611 972
10th Percentile £27,000 £27,000 £29,000
25th Percentile £36,250 £36,250 £36,250
Median annual salary (50th Percentile) £52,500 £54,000 £50,000
Median % change year-on-year -2.78% +8.00% -
75th Percentile £70,000 £70,000 £67,500
90th Percentile £80,400 £85,000 £80,000
East of England median annual salary £47,500 £55,000 £50,000
% change year-on-year -13.64% +10.00% -

2nd Line Support
Job Vacancy Trend in Cambridgeshire

Job postings that featured 2nd Line Support in the job title as a proportion of all IT jobs advertised in Cambridgeshire.

Job vacancy trend for 2nd Line Support in Cambridgeshire

2nd Line Support
Salary Trend in Cambridgeshire

3-month moving average salary quoted in jobs citing 2nd Line Support in Cambridgeshire.

Salary trend for 2nd Line Support in Cambridgeshire

2nd Line Support
Salary Histogram in Cambridgeshire

Salary distribution for jobs citing 2nd Line Support in Cambridgeshire over the 6 months to 26 April 2024.

Salary histogram for 2nd Line Support in Cambridgeshire

2nd Line Support
Job Locations in Cambridgeshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support within the Cambridgeshire region over the 6 months to 26 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Cambridge +23 7 £30,000 -0.73%
Ely - 1 £26,000 -
2nd Line Support
East of England

2nd Line Support Skill Set
Top 30 Co-occurring Skills and Capabilities in Cambridgeshire

For the 6 months to 26 April 2024, 2nd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Cambridgeshire region featuring 2nd Line Support in the job title.

1 16 (76.19%) Microsoft
2 13 (61.90%) VMware
3 12 (57.14%) Active Directory
3 12 (57.14%) Microsoft 365
4 10 (47.62%) Entra ID
4 10 (47.62%) VMware Infrastructure
4 10 (47.62%) Azure
5 8 (38.10%) WSUS
5 8 (38.10%) SQL
5 8 (38.10%) IIS
5 8 (38.10%) LAN
5 8 (38.10%) WLAN
5 8 (38.10%) WAN
5 8 (38.10%) Microsoft Intune
5 8 (38.10%) vSphere
6 5 (23.81%) Veeam
6 5 (23.81%) Citrix
6 5 (23.81%) Firewall
7 4 (19.05%) Problem-Solving
7 4 (19.05%) Social Skills
8 3 (14.29%) Microsoft Data Protection Manager
8 3 (14.29%) VMware ESXi
8 3 (14.29%) Driving Licence
8 3 (14.29%) SCDPM
8 3 (14.29%) Mentoring
8 3 (14.29%) CCNA
8 3 (14.29%) Cisco Certification
8 3 (14.29%) Windows
8 3 (14.29%) SharePoint
8 3 (14.29%) Cisco

2nd Line Support Skill Set
Co-occurring Skills and Capabilities in Cambridgeshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (38.10%) IIS
2 3 (14.29%) SharePoint
3 2 (9.52%) Microsoft Exchange
Cloud Services
1 12 (57.14%) Microsoft 365
2 10 (47.62%) Azure
2 10 (47.62%) Entra ID
Communications & Networking
1 8 (38.10%) LAN
1 8 (38.10%) WAN
1 8 (38.10%) WLAN
2 5 (23.81%) Firewall
3 2 (9.52%) Remote Desktop
3 2 (9.52%) VPN
Database & Business Intelligence
1 2 (9.52%) Amazon RDS
General
1 4 (19.05%) Social Skills
2 1 (4.76%) Analytical Skills
2 1 (4.76%) Finance
2 1 (4.76%) Organisational Skills
Miscellaneous
1 3 (14.29%) Driving Licence
2 2 (9.52%) iPad
Operating Systems
1 3 (14.29%) Windows
2 2 (9.52%) Windows Server
Processes & Methodologies
1 4 (19.05%) Problem-Solving
2 3 (14.29%) Mentoring
3 2 (9.52%) Customer Service
3 2 (9.52%) Line Management
4 1 (4.76%) Asset Management
4 1 (4.76%) Continuous Improvement
4 1 (4.76%) Cybersecurity
4 1 (4.76%) Data Analysis
4 1 (4.76%) Process Improvement
4 1 (4.76%) Workload Management
Programming Languages
1 8 (38.10%) SQL
Qualifications
1 3 (14.29%) CCNA
1 3 (14.29%) Cisco Certification
2 1 (4.76%) Microsoft Certification
System Software
1 12 (57.14%) Active Directory
2 10 (47.62%) VMware Infrastructure
3 8 (38.10%) vSphere
4 3 (14.29%) VMware ESXi
5 2 (9.52%) Hyper-V
5 2 (9.52%) Virtual Desktop
Systems Management
1 8 (38.10%) Microsoft Intune
1 8 (38.10%) WSUS
2 3 (14.29%) Microsoft Data Protection Manager
2 3 (14.29%) SCDPM
Vendors
1 16 (76.19%) Microsoft
2 13 (61.90%) VMware
3 5 (23.81%) Citrix
3 5 (23.81%) Veeam
4 3 (14.29%) Cisco