The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Cambridgeshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Services Delivery
Rank 65 94 58
Rank change year-on-year
+29 -36
Permanent jobs citing Service Delivery 77 41 107
As % of all permanent IT jobs located in Cambridgeshire 3.10% 1.90% 3.81%
As % of the Processes & Methodologies category 3.77% 2.39% 5.11%
Number of salaries quoted 61 18 75
Average salary £32,500 £45,750 £40,000
Average salary % change year-on-year
-28.96% +14.37%
90% offered a salary of more than £25,000 £23,000 £22,500
10% offered a salary of more than £70,000 £56,500 £55,000
UK excluding London average salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%
Service Delivery
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Cambridgeshire region.

Processes & Methodologies Category
Cambridgeshire
Permanent IT job ads with a match in the
Processes & Methodologies category
2043 1712 2093
As % of all permanent IT jobs located in Cambridgeshire 82.31% 79.41% 74.48%
Number of salaries quoted 1578 1363 1779
Average salary £45,000 £42,500 £40,000
Average salary % change year-on-year
+5.88% +6.25%
90% offered a salary of more than £30,000 £30,000 £28,000
10% offered a salary of more than £60,000 £60,000 £60,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Delivery
Jobs Demand Trend in Cambridgeshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Cambridgeshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Cambridgeshire

Service Delivery
Salary Trend in Cambridgeshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Cambridgeshire region.

Service Delivery Salary Trend in Cambridgeshire

Service Delivery
Salary Histogram in Cambridgeshire

This chart provides a salary histogram for IT jobs citing Service Delivery across the Cambridgeshire region over the 3 months to 24 December 2014.

Service Delivery Salary Histogram in Cambridgeshire

Service Delivery
Job Locations in Cambridgeshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the Cambridgeshire region over the 3 months to 24 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridge +15 40 £43,450 -17.23% 6
Peterborough +16 26 £32,500 -10.95%
Service Delivery
East of England

Service Delivery
Top 30 Related IT Skills in Cambridgeshire

For the 6 months to 24 December 2014, IT jobs across the Cambridgeshire region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 84 (65.12%) ITIL
2 52 (40.31%) SLA
3 41 (31.78%) Microsoft
4 29 (22.48%) Windows
5 26 (20.16%) MS Office
6 25 (19.38%) Service Management
7 23 (17.83%) Incident Management
8 21 (16.28%) Active Directory
9 20 (15.50%) E-Commerce
10 19 (14.73%) ITIL Certification
11 18 (13.95%) Cisco
12 16 (12.40%) Change Management
13 15 (11.63%) Finance
14 14 (10.85%) MS Excel
15 13 (10.08%) Degree
15 13 (10.08%) Analytical Skills
16 11 (8.53%) MCP
16 11 (8.53%) Management Information System
16 11 (8.53%) Retail
17 10 (7.75%) Web Services
17 10 (7.75%) LAN
17 10 (7.75%) WAN
17 10 (7.75%) Citrix
17 10 (7.75%) NetApp
17 10 (7.75%) PRINCE
17 10 (7.75%) Telecoms
17 10 (7.75%) Mathematics
17 10 (7.75%) Amazon AWS
18 9 (6.98%) Windows 7
19 8 (6.20%) SQL

Service Delivery
Top Related IT Skills in Cambridgeshire by Category

For the 6 months to 24 December 2014, IT jobs across the Cambridgeshire region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 6 (4.65%) IIS
2 4 (3.10%) Tomcat
2 4 (3.10%) MS Exchange
2 4 (3.10%) Blackberry Enterprise Server
2 4 (3.10%) Exchange Server 5.5
2 4 (3.10%) Exchange Server 2007
3 3 (2.33%) Apache
4 2 (1.55%) SharePoint
4 2 (1.55%) JBoss
5 1 (0.78%) SAP Portal
Applications
1 26 (20.16%) MS Office
2 14 (10.85%) MS Excel
3 5 (3.88%) MS PowerPoint
4 4 (3.10%) MS Visio
Business Applications
1 1 (0.78%) SAP HR
1 1 (0.78%) Oracle EBS
1 1 (0.78%) SAP SCM
Cloud Services
1 10 (7.75%) Amazon AWS
2 3 (2.33%) SaaS
Communications & Networking
1 10 (7.75%) LAN
1 10 (7.75%) WAN
2 3 (2.33%) Network Security
3 2 (1.55%) iSCSI
3 2 (1.55%) DHCP
3 2 (1.55%) DNS
3 2 (1.55%) Internet
3 2 (1.55%) Reverse Proxy
4 1 (0.78%) AMQP
Database & Business Intelligence
1 2 (1.55%) MySQL
1 2 (1.55%) SQL Server
1 2 (1.55%) Spotfire
2 1 (0.78%) MongoDB
2 1 (0.78%) Oracle Reports
2 1 (0.78%) SAP BW
Development Applications
1 1 (0.78%) Subversion
1 1 (0.78%) JIRA
1 1 (0.78%) Atlassian Bamboo
1 1 (0.78%) Git (software)
1 1 (0.78%) Gerrit
1 1 (0.78%) Jenkins
General
1 15 (11.63%) Finance
2 11 (8.53%) Retail
3 10 (7.75%) Telecoms
4 7 (5.43%) Military
5 6 (4.65%) Financial Institution
6 5 (3.88%) Legal
7 4 (3.10%) Electronics
Job Titles
1 40 (31.01%) Analyst
2 26 (20.16%) Service Analyst
3 20 (15.50%) Service Manager
4 19 (14.73%) Delivery Manager
4 19 (14.73%) Services Delivery Manager
5 14 (10.85%) Service Desk Analyst
6 10 (7.75%) IT Manager
7 9 (6.98%) Team Leader
8 8 (6.20%) Service Management Analyst
9 7 (5.43%) Support Engineer
10 6 (4.65%) Architect
10 6 (4.65%) Change Manager
10 6 (4.65%) Services Delivery Analyst
10 6 (4.65%) Implementation Engineer
10 6 (4.65%) Head of IT
11 5 (3.88%) Services Director
11 5 (3.88%) Help Desk Team Lead
11 5 (3.88%) Project Manager
11 5 (3.88%) Solutions Architect
11 5 (3.88%) Delivery Project Manager
Libraries, Frameworks & Software Standards
1 10 (7.75%) Web Services
2 3 (2.33%) .NET
3 2 (1.55%) FastCGI
4 1 (0.78%) HTML
4 1 (0.78%) ASP.NET
4 1 (0.78%) CSS
4 1 (0.78%) Middleware
Miscellaneous
1 13 (10.08%) Analytical Skills
2 11 (8.53%) Management Information System
3 10 (7.75%) Mathematics
4 8 (6.20%) PMI
5 5 (3.88%) Statistics
5 5 (3.88%) Mobile Computing
6 4 (3.10%) Blackberry
7 3 (2.33%) PDA
7 3 (2.33%) Computer Science
8 2 (1.55%) Chip and PIN
8 2 (1.55%) Clustering
8 2 (1.55%) PKI
8 2 (1.55%) Internet of Things
8 2 (1.55%) User Experience
9 1 (0.78%) Mobile App
9 1 (0.78%) Mobile Payment
9 1 (0.78%) Performance Metrics
9 1 (0.78%) iSeries
Operating Systems
1 29 (22.48%) Windows
2 9 (6.98%) Windows 7
3 8 (6.20%) UNIX
3 8 (6.20%) Linux
4 7 (5.43%) Windows XP
5 3 (2.33%) Android
6 2 (1.55%) Windows 8
Processes & Methodologies
1 84 (65.12%) ITIL
2 25 (19.38%) Service Management
3 23 (17.83%) Incident Management
4 20 (15.50%) E-Commerce
5 16 (12.40%) Change Management
6 10 (7.75%) PRINCE
7 8 (6.20%) Time Management
7 8 (6.20%) Change Control
8 7 (5.43%) DevOps
8 7 (5.43%) Project Management
8 7 (5.43%) ITSM
8 7 (5.43%) Data Security
9 6 (4.65%) B2B
9 6 (4.65%) PRINCE2
9 6 (4.65%) Problem Management
9 6 (4.65%) Matrix Management
9 6 (4.65%) Release Management
10 5 (3.88%) Use Case
10 5 (3.88%) BPMN
10 5 (3.88%) ITIL V3
Programming Languages
1 8 (6.20%) SQL
2 6 (4.65%) PowerShell
3 3 (2.33%) Python
3 3 (2.33%) Perl
4 2 (1.55%) PHP
4 2 (1.55%) T-SQL
4 2 (1.55%) VBA
5 1 (0.78%) C
5 1 (0.78%) C#
5 1 (0.78%) Java
Qualifications
1 19 (14.73%) ITIL Certification
2 13 (10.08%) Degree
3 11 (8.53%) MCP
4 8 (6.20%) PMI Certification
5 1 (0.78%) CCNA
5 1 (0.78%) Cisco Certification
5 1 (0.78%) Microsoft Certification
5 1 (0.78%) SC Cleared
5 1 (0.78%) DV Cleared
5 1 (0.78%) Security Cleared
Quality Assurance & Compliance
1 52 (40.31%) SLA
2 3 (2.33%) QA
System Software
1 21 (16.28%) Active Directory
2 2 (1.55%) vSphere
2 2 (1.55%) VMware ESXi
Systems Management
1 4 (3.10%) SCCM
2 2 (1.55%) Puppet
Vendors
1 41 (31.78%) Microsoft
2 18 (13.95%) Cisco
3 10 (7.75%) Citrix
3 10 (7.75%) NetApp
4 6 (4.65%) IBM
5 4 (3.10%) SAP
6 3 (2.33%) VMware
6 3 (2.33%) Oracle
7 2 (1.55%) Business Objects
8 1 (0.78%) Red Hat
8 1 (0.78%) Intel
8 1 (0.78%) Vertica
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Bell Educational Services
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Posted: Yesterday
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