The first table below looks at the demand for Service Delivery skills in IT jobs advertised for the Cambridgeshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 23 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Cambridgeshire region.

Location
3 months to
23 Apr 2014
Same period 2013 Same period 2012
Services Delivery
Rank 113 71 123
Rank change year-on-year
-42 +52
Permanent jobs citing Service Delivery 36 90 34
As % of all permanent IT jobs located in Cambridgeshire 1.42% 3.27% 1.11%
As % of the Processes & Methodologies category 1.80% 4.40% 1.52%
Number of salaries quoted 27 53 32
Average salary £40,000 £45,000 £35,000
Average salary % change year-on-year
-11.11% +28.57%
90% offered a salary of more than £27,850 £26,300 £19,000
10% offered a salary of more than £59,500 £55,000 £57,500
UK excluding London average salary £45,000 £45,000 £45,000
Processes & Methodologies Category
Cambridgeshire
Permanent IT job ads with a match in the
Processes & Methodologies category
2004 2046 2234
As % of all permanent IT jobs located in Cambridgeshire 79.21% 74.35% 72.82%
Number of salaries quoted 1664 1755 1844
Average salary £41,500 £42,500 £40,000
Average salary % change year-on-year
-2.35% +6.25%
90% offered a salary of more than £30,000 £30,500 £30,000
10% offered a salary of more than £60,000 £57,500 £60,000
UK excluding London average salary £42,500 £40,000 £41,000
% change year-on-year
+6.25% -2.43%
Service Delivery
East of England

Service Delivery
Jobs Demand Trend in Cambridgeshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Cambridgeshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Cambridgeshire

Service Delivery
Salary Trend in Cambridgeshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Cambridgeshire region.

Service Delivery Salary Trend in Cambridgeshire

Service Delivery
Salary Histogram in Cambridgeshire

This chart provides a salary histogram for IT jobs citing Service Delivery across the Cambridgeshire region over the 3 months to 23 April 2014.

Service Delivery Salary Histogram in Cambridgeshire

Service Delivery
Job Locations in Cambridgeshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the Cambridgeshire region over the 3 months to 23 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Cambridge -32 26 £40,000 -20.00% 1
Peterborough +2 7 £45,000 +28.57% 3
Service Delivery
East of England

Service Delivery
Top 30 Related IT Skills in Cambridgeshire

For the 6 months to 23 April 2014, IT jobs across the Cambridgeshire region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 23 (34.85%) ITIL
2 20 (30.30%) Windows
3 16 (24.24%) Incident Management
4 13 (19.70%) Information Security
4 13 (19.70%) SLA
4 13 (19.70%) Microsoft
5 12 (18.18%) Finance
6 11 (16.67%) Symantec
6 11 (16.67%) MS Office
6 11 (16.67%) PCI DSS
7 10 (15.15%) Linux
7 10 (15.15%) MS Excel
7 10 (15.15%) Project Management
8 8 (12.12%) Disaster Recovery
8 8 (12.12%) UNIX
8 8 (12.12%) SAP
8 8 (12.12%) Citrix
9 7 (10.61%) Cisco
9 7 (10.61%) TCP/IP
9 7 (10.61%) DNS
9 7 (10.61%) Juniper
9 7 (10.61%) Change Management
9 7 (10.61%) Service Management
9 7 (10.61%) Degree
9 7 (10.61%) Qualys
9 7 (10.61%) Enterprise Architecture
9 7 (10.61%) Fortinet
9 7 (10.61%) Operations Management
9 7 (10.61%) Sourcefire
9 7 (10.61%) Intrusion Detection

Service Delivery
Top Related IT Skills in Cambridgeshire by Category

For the 6 months to 23 April 2014, IT jobs across the Cambridgeshire region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 5 (7.58%) SharePoint
2 4 (6.06%) IBM Notes
3 3 (4.55%) NetWeaver
4 2 (3.03%) MS Exchange
4 2 (3.03%) WebLogic
4 2 (3.03%) IIS
4 2 (3.03%) Blackberry Enterprise Server
4 2 (3.03%) WebSphere
4 2 (3.03%) SAP Portal
5 1 (1.52%) Sonic ESB
5 1 (1.52%) Exchange Server 2010
5 1 (1.52%) Exchange Server 2007
5 1 (1.52%) Exchange Server 5.5
5 1 (1.52%) Lotus Domino
5 1 (1.52%) BizTalk Server
Applications
1 11 (16.67%) MS Office
2 10 (15.15%) MS Excel
3 3 (4.55%) MS PowerPoint
4 2 (3.03%) MS Project
4 2 (3.03%) MS Visio
Business Applications
1 2 (3.03%) Oracle Applications
1 2 (3.03%) Documaker
2 1 (1.52%) Dynamics CRM
2 1 (1.52%) Dynamics AX
2 1 (1.52%) ResourceLink
Cloud Services
1 1 (1.52%) Office 365
Communications & Networking
1 7 (10.61%) TCP/IP
1 7 (10.61%) DNS
1 7 (10.61%) Intrusion Detection
2 5 (7.58%) LAN
2 5 (7.58%) WAN
3 4 (6.06%) LTE
3 4 (6.06%) SS7
3 4 (6.06%) INAP
3 4 (6.06%) VoLTE
4 3 (4.55%) Wireless
4 3 (4.55%) NetScaler
4 3 (4.55%) DHCP
4 3 (4.55%) VoIP
4 3 (4.55%) VPN
5 1 (1.52%) Intranet
5 1 (1.52%) Firewall
Database & Business Intelligence
1 2 (3.03%) Oracle Reports
1 2 (3.03%) Oracle Discoverer
2 1 (1.52%) SAP BW
2 1 (1.52%) SAP BI
2 1 (1.52%) SAP HANA
General
1 12 (18.18%) Finance
2 6 (9.09%) Telecoms
3 4 (6.06%) Financial Institution
4 2 (3.03%) Manufacturing
4 2 (3.03%) Banking
4 2 (3.03%) Retail
5 1 (1.52%) Retail Banking
5 1 (1.52%) Military
5 1 (1.52%) Electronics
5 1 (1.52%) Aerospace
Job Titles
1 17 (25.76%) Analyst
2 7 (10.61%) Administrator
2 7 (10.61%) Security Analyst
2 7 (10.61%) Service Manager
3 6 (9.09%) Support Engineer
3 6 (9.09%) Team Leader
3 6 (9.09%) Service Analyst
3 6 (9.09%) Project Manager
3 6 (9.09%) Delivery Manager
4 5 (7.58%) Consultant
4 5 (7.58%) Services Delivery Manager
5 4 (6.06%) Service Desk Analyst
5 4 (6.06%) Pre Sales Consultant
5 4 (6.06%) Sales Consultant
5 4 (6.06%) Support Analyst
5 4 (6.06%) Senior Consultant
5 4 (6.06%) 1st Line Support
5 4 (6.06%) Senior Sales Consultant
5 4 (6.06%) 1st Line Support Analyst
6 3 (4.55%) SAP Manager
Libraries, Frameworks & Software Standards
1 2 (3.03%) WebSphere MQ
1 2 (3.03%) Middleware
1 2 (3.03%) Web Dynpro
1 2 (3.03%) JRules
1 2 (3.03%) Ajax
1 2 (3.03%) WebSphere Message Broker
1 2 (3.03%) jQuery
1 2 (3.03%) Oracle Fusion
1 2 (3.03%) WebCenter
2 1 (1.52%) .NET
2 1 (1.52%) Web Services
Miscellaneous
1 4 (6.06%) Management Information System
2 3 (4.55%) Statistics
3 2 (3.03%) Client/Server
3 2 (3.03%) Smartcard
3 2 (3.03%) Mobile App
4 1 (1.52%) Enterprise Software
4 1 (1.52%) Blackberry
4 1 (1.52%) Chip and PIN
4 1 (1.52%) Mathematics
4 1 (1.52%) Life Science
Operating Systems
1 20 (30.30%) Windows
2 10 (15.15%) Linux
3 8 (12.12%) UNIX
4 6 (9.09%) Solaris
5 2 (3.03%) Windows XP
5 2 (3.03%) Red Hat Enterprise Linux
5 2 (3.03%) Windows 7
5 2 (3.03%) Oracle Linux
5 2 (3.03%) SELinux
6 1 (1.52%) Windows Server 2003
6 1 (1.52%) Windows Server 2008
Processes & Methodologies
1 23 (34.85%) ITIL
2 16 (24.24%) Incident Management
3 13 (19.70%) Information Security
4 10 (15.15%) Project Management
5 8 (12.12%) Disaster Recovery
6 7 (10.61%) Change Management
6 7 (10.61%) Service Management
6 7 (10.61%) Enterprise Architecture
6 7 (10.61%) Operations Management
6 7 (10.61%) SIEM
6 7 (10.61%) Continuous Improvement
7 5 (7.58%) Matrix Management
7 5 (7.58%) Stakeholder Management
8 4 (6.06%) Business Continuity
8 4 (6.06%) Business Analysis
8 4 (6.06%) Data Modelling
8 4 (6.06%) PRINCE2
8 4 (6.06%) BCP
8 4 (6.06%) Root Cause Analysis
8 4 (6.06%) Business Continuity Planning
Programming Languages
1 3 (4.55%) ABAP
2 2 (3.03%) SQL
3 1 (1.52%) T-SQL
3 1 (1.52%) VBA
3 1 (1.52%) Java
Qualifications
1 7 (10.61%) Degree
2 4 (6.06%) MCP
3 3 (4.55%) CCNA
3 3 (4.55%) CISSP
3 3 (4.55%) Cisco Certification
3 3 (4.55%) ITIL Certification
3 3 (4.55%) SSCP
3 3 (4.55%) CISM
3 3 (4.55%) OSCP
3 3 (4.55%) OSCE
4 2 (3.03%) HND
5 1 (1.52%) Security Cleared
Quality Assurance & Compliance
1 13 (19.70%) SLA
2 11 (16.67%) PCI DSS
3 6 (9.09%) Sarbanes-Oxley
4 3 (4.55%) ISO/IEC 27001
System Software
1 3 (4.55%) XenApp
1 3 (4.55%) XenDesktop
1 3 (4.55%) Active Directory
2 2 (3.03%) VMware Infrastructure
2 2 (3.03%) vSphere
2 2 (3.03%) VMware ESXi
Systems Management
1 2 (3.03%) Tivoli Identity Manager
1 2 (3.03%) Control-M
1 2 (3.03%) Puppet
1 2 (3.03%) Oracle Identity Manager
2 1 (1.52%) WSUS
2 1 (1.52%) SCCM
Vendors
1 13 (19.70%) Microsoft
2 11 (16.67%) Symantec
3 8 (12.12%) SAP
3 8 (12.12%) Citrix
4 7 (10.61%) Juniper
4 7 (10.61%) Cisco
4 7 (10.61%) Sourcefire
4 7 (10.61%) Fortinet
4 7 (10.61%) Qualys
4 7 (10.61%) F5
5 4 (6.06%) Oracle
5 4 (6.06%) McAfee
5 4 (6.06%) Lotus
5 4 (6.06%) Red Hat
5 4 (6.06%) Adobe
6 2 (3.03%) Sun
6 2 (3.03%) IBM
6 2 (3.03%) Informatica
6 2 (3.03%) VMware
6 2 (3.03%) Splunk
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