The table below looks at the statistics for the Service Manager role in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited Service Manager in their job title over the 3 months to 21 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Oct 2014
Same period 2013 Same period 2012
Services Manager
Rank 196 151 191
Rank change year-on-year
-45 +40
Permanent jobs requiring a Service Manager 67 92 88
As % of all permanent IT jobs located in the East of England 0.86% 1.31% 0.95%
As % of the Job Titles category 0.90% 1.37% 0.99%
Number of salaries quoted 51 61 68
Average salary £45,000 £42,500 £50,000
Average salary % change year-on-year
+5.88% -15.00%
90% offered a salary of more than £40,000 £33,875 £35,000
10% offered a salary of more than £70,000 £52,500 £65,000
UK excluding London average salary £50,000 £47,500 £45,000
% change year-on-year
+5.26% +5.55%
Service Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
7441 6715 8931
As % of all permanent IT jobs located in the East of England 95.40% 95.75% 96.61%
Number of salaries quoted 6049 5669 7619
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £25,000 £25,000 £24,750
10% offered a salary of more than £60,000 £54,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Service Manager
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing Service Manager in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in the East of England

Service Manager
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager across the East of England region.

Service Manager Salary Trend in the East of England

Service Manager
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing Service Manager across the East of England region over the 3 months to 21 October 2014.

Service Manager Salary Histogram in the East of England

Service Manager
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Manager within the East of England region over the 3 months to 21 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridgeshire +7 32 £43,450 +19.04% 5
Hertfordshire -20 20 £50,000 -3.84% 3
Bedfordshire -18 8 £50,000 +25.00%
Suffolk +3 5 £47,500 -5.00%
Norfolk +6 2 £65,000 +60.49%
Essex -23 2 £43,750 -16.66%
Service Manager
England

Service Manager
Top 30 Related IT Skills in the East of England

For the 6 months to 21 October 2014, IT jobs across the East of England region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title.

1 103 (65.19%) ITIL
2 78 (49.37%) Service Delivery
3 55 (34.81%) SLA
4 44 (27.85%) Service Management
5 38 (24.05%) Finance
6 37 (23.42%) Project Management
7 31 (19.62%) ITIL Certification
8 25 (15.82%) Change Management
9 21 (13.29%) Windows
10 20 (12.66%) Stakeholder Management
11 18 (11.39%) Incident Management
12 17 (10.76%) Microsoft
13 13 (8.23%) Citrix
13 13 (8.23%) ITSM
13 13 (8.23%) Supplier Management
13 13 (8.23%) Continuous Improvement
14 12 (7.59%) Analytical Skills
14 12 (7.59%) PRINCE2
15 11 (6.96%) MS Excel
15 11 (6.96%) Retail
15 11 (6.96%) Problem Management
16 10 (6.33%) VMware
17 9 (5.70%) E-Commerce
18 8 (5.06%) MS Office
18 8 (5.06%) Matrix Management
18 8 (5.06%) Degree
18 8 (5.06%) Infrastructure Management
19 7 (4.43%) ISO/IEC 27001
19 7 (4.43%) Amazon AWS
19 7 (4.43%) Agile Software Development

Service Manager
Top Related IT Skills in the East of England by Category

For the 6 months to 21 October 2014, IT jobs across the East of England region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (1.27%) IIS
1 2 (1.27%) MS Exchange
1 2 (1.27%) Apache
1 2 (1.27%) Tomcat
1 2 (1.27%) Exchange Server 2010
1 2 (1.27%) Exchange Server 2013
2 1 (0.63%) WebSphere
2 1 (0.63%) SharePoint
Applications
1 11 (6.96%) MS Excel
2 8 (5.06%) MS Office
3 3 (1.90%) MS PowerPoint
3 3 (1.90%) MS Project
4 2 (1.27%) MS Visio
Business Applications
1 1 (0.63%) assyst
1 1 (0.63%) Oracle EBS
Cloud Services
1 7 (4.43%) Amazon AWS
2 3 (1.90%) SaaS
Communications & Networking
1 5 (3.16%) LAN
2 3 (1.90%) Unified Communications
3 2 (1.27%) WAN
3 2 (1.27%) VPN
4 1 (0.63%) LTE
4 1 (0.63%) Radio Access Network
4 1 (0.63%) DNS
4 1 (0.63%) DHCP
4 1 (0.63%) TCP/IP
4 1 (0.63%) Internet
4 1 (0.63%) 3G
4 1 (0.63%) SAN
Database & Business Intelligence
1 2 (1.27%) MySQL
Development Applications
1 6 (3.80%) LoadRunner
General
1 38 (24.05%) Finance
2 11 (6.96%) Retail
3 6 (3.80%) Telecoms
4 5 (3.16%) Banking
4 5 (3.16%) Legal
5 3 (1.90%) Law
6 2 (1.27%) Manufacturing
6 2 (1.27%) Billing
7 1 (0.63%) Marketing
Libraries, Frameworks & Software Standards
1 7 (4.43%) Web Services
Miscellaneous
1 12 (7.59%) Analytical Skills
2 7 (4.43%) Management Information System
3 5 (3.16%) Enterprise Software
4 4 (2.53%) Mainframe
4 4 (2.53%) Statistics
5 3 (1.90%) Smartphone
5 3 (1.90%) PMI
6 2 (1.27%) NHS
7 1 (0.63%) CMDB
7 1 (0.63%) Computer Science
7 1 (0.63%) iSeries
7 1 (0.63%) Economics
Operating Systems
1 21 (13.29%) Windows
2 5 (3.16%) Windows XP
3 4 (2.53%) UNIX
3 4 (2.53%) Windows 7
4 3 (1.90%) Windows Server 2008
5 1 (0.63%) Windows 8
5 1 (0.63%) Windows Server 2012
5 1 (0.63%) Windows Vista
5 1 (0.63%) Linux
5 1 (0.63%) Windows 2000
5 1 (0.63%) Windows Server 2003
Processes & Methodologies
1 103 (65.19%) ITIL
2 78 (49.37%) Service Delivery
3 44 (27.85%) Service Management
4 37 (23.42%) Project Management
5 25 (15.82%) Change Management
6 20 (12.66%) Stakeholder Management
7 18 (11.39%) Incident Management
8 13 (8.23%) ITSM
8 13 (8.23%) Supplier Management
8 13 (8.23%) Continuous Improvement
9 12 (7.59%) PRINCE2
10 11 (6.96%) Problem Management
11 9 (5.70%) E-Commerce
12 8 (5.06%) Matrix Management
12 8 (5.06%) Infrastructure Management
13 7 (4.43%) Agile Software Development
13 7 (4.43%) Risk Management
14 6 (3.80%) CRM
14 6 (3.80%) Disaster Recovery
14 6 (3.80%) Waterfall
Programming Languages
1 5 (3.16%) SQL
2 1 (0.63%) PowerShell
2 1 (0.63%) C
2 1 (0.63%) VBScript
2 1 (0.63%) VB
Qualifications
1 31 (19.62%) ITIL Certification
2 8 (5.06%) Degree
3 6 (3.80%) Security Cleared
3 6 (3.80%) SC Cleared
4 5 (3.16%) PRINCE2 Certification
5 3 (1.90%) PMI Certification
6 2 (1.27%) DV Cleared
7 1 (0.63%) APMP
7 1 (0.63%) MCITP
7 1 (0.63%) MCSE
7 1 (0.63%) Citrix Certification
7 1 (0.63%) Microsoft Certification
Quality Assurance & Compliance
1 55 (34.81%) SLA
2 7 (4.43%) ISO/IEC 27001
3 5 (3.16%) QA
System Software
1 6 (3.80%) Active Directory
1 6 (3.80%) VMware Infrastructure
2 2 (1.27%) XenApp
3 1 (0.63%) XenDesktop
3 1 (0.63%) Hyper-V
3 1 (0.63%) VMware ESX
3 1 (0.63%) Microsoft App-V
Systems Management
1 6 (3.80%) HP Quality Center
2 2 (1.27%) SCCM
Vendors
1 17 (10.76%) Microsoft
2 13 (8.23%) Citrix
3 10 (6.33%) VMware
4 7 (4.43%) SAP
5 5 (3.16%) HP
5 5 (3.16%) Remedy
6 4 (2.53%) Oracle
7 3 (1.90%) Cisco
8 2 (1.27%) NetApp
8 2 (1.27%) ServiceNow
9 1 (0.63%) Veeam
9 1 (0.63%) Cincom
9 1 (0.63%) IBM
9 1 (0.63%) Intel
Cambridge
Bluefire Consulting
Salary: £35000 - £38000 per annum + Benefits
Posted: Yesterday
Cambridge, Cambridgeshire
Oscar Associates (UK) Ltd
Salary: £45000 - £60000 per annum + Benefits
Posted: Yesterday
Hertfordshire
Capita - ITIN
Salary: £25000 - £28000 per annum + car
Posted: 5 days ago
Cambridge, Cambridgeshire
Oho Group Ltd.
Salary: £28000 to £32000 per annum
Posted: 6 days ago
Berkhamsted, Hertfordshire
Ashridge Business School
Salary: Starting at c. £42,000 pa
Posted: 13 days ago
Cambridge, United Kingdom
Cambridge Assessment
Salary: £40,900 - £46,000
Posted: 19 days ago
Hertfordshire
ComputaCenter
Salary: Competitive
Posted: 27 days ago