The table below looks at the statistics for the Service Manager role in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited Service Manager in their job title over the 3 months to 30 April 2016 with a comparison to the same period in the previous 2 years.

3 months to
30 Apr 2016
Same period 2015 Same period 2014
Services Manager
Rank 214 192 217
Rank change year-on-year
-22 +25
Permanent jobs requiring a Service Manager 52 89 74
As % of all permanent IT jobs located in the East of England 0.74% 1.17% 0.86%
As % of the Job Titles category 0.78% 1.20% 0.88%
Number of salaries quoted 41 71 63
Average salary £47,500 £47,500 £50,000
Average salary % change year-on-year
- -5.00%
90% offered a salary of more than £37,500 £32,250 £35,500
10% offered a salary of more than £52,500 £65,000 £62,500
UK excluding London average salary £47,500 £47,500 £50,000
% change year-on-year
- -5.00%
Service Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
6692 7393 8387
As % of all permanent IT jobs located in the East of England 95.71% 97.57% 97.48%
Number of salaries quoted 5507 6054 6962
Average salary £44,000 £42,500 £40,000
Average salary % change year-on-year
+3.52% +6.25%
90% offered a salary of more than £26,500 £25,000 £25,000
10% offered a salary of more than £65,000 £56,000 £60,000
UK excluding London average salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Service Manager
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing Service Manager in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in the East of England

Service Manager
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager across the East of England region.

Service Manager Salary Trend in the East of England

Service Manager
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing Service Manager across the East of England region over the 3 months to 30 April 2016.

Service Manager Salary Histogram in the East of England

Service Manager
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Manager within the East of England region over the 3 months to 30 April 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire +27 26 £48,750 -
Bedfordshire -23 8 £50,000 +17.64% 5
Essex -1 7 £41,000 -18.00% 2
Cambridgeshire -26 6 £40,000 -15.78% 2
Suffolk +5 3 £48,750 +2.63%
Norfolk +17 2 £27,500 -31.25%
Service Manager
England

Service Manager
Top 30 Related IT Skills in the East of England

For the 6 months to 30 April 2016, IT jobs across the East of England region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title.

1 88 (57.52%) ITIL
2 65 (42.48%) Service Delivery
3 41 (26.80%) Service Management
4 35 (22.88%) Telecoms
5 28 (18.30%) SLA
6 24 (15.69%) ITSM
7 23 (15.03%) Product Management
8 22 (14.38%) ITIL V3
8 22 (14.38%) Finance
9 19 (12.42%) Incident Management
10 17 (11.11%) MS Excel
10 17 (11.11%) Analytical Skills
10 17 (11.11%) Service Design
11 15 (9.80%) Microsoft
12 14 (9.15%) Project Management
12 14 (9.15%) ITIL Certification
12 14 (9.15%) Problem Management
13 13 (8.50%) Change Management
13 13 (8.50%) PRINCE2
14 12 (7.84%) Windows
15 9 (5.88%) Stakeholder Management
15 9 (5.88%) PBX
15 9 (5.88%) Presales
16 8 (5.23%) Transition Management
16 8 (5.23%) ServiceNow
16 8 (5.23%) Line Management
16 8 (5.23%) ITIL V2
16 8 (5.23%) Service Desk Management
16 8 (5.23%) CRM
17 7 (4.58%) MS Office

Service Manager
Top Related IT Skills in the East of England by Category

For the 6 months to 30 April 2016, IT jobs across the East of England region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (2.61%) MS Exchange
2 3 (1.96%) Exchange Server 2003
3 2 (1.31%) BizTalk Server
3 2 (1.31%) IBM Domino
4 1 (0.65%) Exchange Server 2010
4 1 (0.65%) Exchange Server 2013
4 1 (0.65%) SharePoint
Applications
1 17 (11.11%) MS Excel
2 7 (4.58%) MS Office
3 2 (1.31%) MS PowerPoint
3 2 (1.31%) MS Project
Business Applications
1 2 (1.31%) Oracle 11i
2 1 (0.65%) SAP CRM
Cloud Services
1 1 (0.65%) Office 365
Communications & Networking
1 9 (5.88%) PBX
2 5 (3.27%) GSM
3 4 (2.61%) Wireless
4 3 (1.96%) LAN
5 2 (1.31%) Network Security
5 2 (1.31%) Radio Access Network
5 2 (1.31%) VoIP
5 2 (1.31%) WAN
5 2 (1.31%) WLAN
6 1 (0.65%) ATM
6 1 (0.65%) Firewall
6 1 (0.65%) xDSL
Database & Business Intelligence
1 2 (1.31%) Oracle Database
1 2 (1.31%) Oracle Database 10g
1 2 (1.31%) Oracle Database 11g
1 2 (1.31%) Oracle9i Database
1 2 (1.31%) SQL Server
1 2 (1.31%) SQL Server 2000
1 2 (1.31%) SQL Server 2008
2 1 (0.65%) GIS
Development Applications
1 1 (0.65%) JIRA
1 1 (0.65%) Selenium
General
1 35 (22.88%) Telecoms
2 22 (14.38%) Finance
3 5 (3.27%) Law
3 5 (3.27%) Marketing
4 4 (2.61%) Legal
4 4 (2.61%) Publishing
5 2 (1.31%) Front Office
6 1 (0.65%) Banking
Libraries, Frameworks & Software Standards
1 1 (0.65%) CSS
Miscellaneous
1 17 (11.11%) Analytical Skills
2 6 (3.92%) Data Centre
3 4 (2.61%) Blackberry
4 3 (1.96%) CMDB
4 3 (1.96%) iSeries
5 2 (1.31%) Foreign Exchange (FX)
5 2 (1.31%) Performance Metrics
5 2 (1.31%) Statistics
6 1 (0.65%) Enterprise Cloud
6 1 (0.65%) Management Information System
6 1 (0.65%) User Experience
Operating Systems
1 12 (7.84%) Windows
2 6 (3.92%) Windows 7
3 5 (3.27%) Unix
4 3 (1.96%) Windows Server 2003
4 3 (1.96%) Windows Server 2008
5 2 (1.31%) Linux
5 2 (1.31%) Windows Server
6 1 (0.65%) Windows Server 2012
Processes & Methodologies
1 88 (57.52%) ITIL
2 65 (42.48%) Service Delivery
3 41 (26.80%) Service Management
4 24 (15.69%) ITSM
5 23 (15.03%) Product Management
6 22 (14.38%) ITIL V3
7 19 (12.42%) Incident Management
8 17 (11.11%) Service Design
9 14 (9.15%) Problem Management
9 14 (9.15%) Project Management
10 13 (8.50%) Change Management
10 13 (8.50%) PRINCE2
11 9 (5.88%) Presales
11 9 (5.88%) Stakeholder Management
12 8 (5.23%) CRM
12 8 (5.23%) ITIL V2
12 8 (5.23%) Line Management
12 8 (5.23%) Service Desk Management
12 8 (5.23%) Transition Management
13 7 (4.58%) People Management
Programming Languages
1 2 (1.31%) C
1 2 (1.31%) Java
1 2 (1.31%) PowerShell
Qualifications
1 14 (9.15%) ITIL Certification
2 7 (4.58%) Security Cleared
3 3 (1.96%) CCNP
3 3 (1.96%) CCSE
3 3 (1.96%) Cisco Certification
3 3 (1.96%) Degree
4 2 (1.31%) MCSE
4 2 (1.31%) Microsoft Certification
4 2 (1.31%) VCAP
5 1 (0.65%) APMP
5 1 (0.65%) CCDP
5 1 (0.65%) DV Cleared
5 1 (0.65%) MCITP
5 1 (0.65%) PRINCE2 Certification
Quality Assurance & Compliance
1 28 (18.30%) SLA
2 6 (3.92%) ISO/IEC 27001
3 4 (2.61%) QA
4 1 (0.65%) JSP 440
4 1 (0.65%) Sarbanes-Oxley
System Software
1 6 (3.92%) Active Directory
2 2 (1.31%) Oracle RAC
3 1 (0.65%) VMware Server
3 1 (0.65%) XenApp
Systems Management
1 2 (1.31%) Data Guard
1 2 (1.31%) Oracle RMAN
1 2 (1.31%) SCCM
Vendors
1 15 (9.80%) Microsoft
2 8 (5.23%) ServiceNow
3 6 (3.92%) Cisco
4 5 (3.27%) SAP
4 5 (3.27%) VMware
5 4 (2.61%) CheckPoint
5 4 (2.61%) Intel
5 4 (2.61%) Oracle
6 3 (1.96%) Citrix
6 3 (1.96%) F5
6 3 (1.96%) IBM
6 3 (1.96%) Salesforce.com
7 2 (1.31%) Axway
7 2 (1.31%) Becrypt
7 2 (1.31%) Kofax
7 2 (1.31%) Lotus
7 2 (1.31%) Siebel
8 1 (0.65%) Apple
8 1 (0.65%) NetApp
Bedford, Bedfordshire
Polar Recruitment
Salary: £45000 - £55000 per annum + + Bonus (7K) + Car (7K) + Bens
Posted: Yesterday
Luton, Bedfordshire
Easyjet
Posted: 5 days ago
Braintree, Essex
Talent Spa
Salary: Competitve plus benefits
Posted: 5 days ago
Cambridge
Centrica
Salary: £30,000 - £35,000 per year
Posted: 10 days ago
Luton
Interquest - IQ Tech
Salary: £50000 per annum + Benefits
Posted: 10 days ago
Luton
Interquest - IQ Tech
Salary: £50000 per annum + Benefits
Posted: 10 days ago
Cambridge, Cambridgeshire
Cambridge University Press
Salary: Competitive + Company Benefits
Posted: 12 days ago
Bedford
Talentspa
Salary: Market related
Posted: 12 days ago
Essex
CHP
Salary: £44,127 per annum
Posted: 17 days ago