The first table below looks at the demand for the Service Manager role in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited Service Manager in their job title over the 3 months to 30 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the East of England region.

Location
3 months to
30 Jul 2014
Same period 2013 Same period 2012
Services Manager
Rank 169 184 182
Rank change year-on-year
+15 -2
Permanent jobs requiring a Service Manager 95 73 92
As % of all permanent IT jobs located in the East of England 1.19% 0.95% 1.09%
As % of the Job Titles category 1.24% 1.01% 1.12%
Number of salaries quoted 80 60 60
Average salary £50,000 £50,000 £42,500
Average salary % change year-on-year
- +17.64%
90% offered a salary of more than £33,850 £30,000 £35,500
10% offered a salary of more than £60,000 £57,750 £55,000
UK excluding London average salary £47,500 £46,750 £47,500
% change year-on-year
+1.60% -1.57%
Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
7639 7232 8194
As % of all permanent IT jobs located in the East of England 95.77% 94.55% 96.86%
Number of salaries quoted 6379 6190 6968
Average salary £42,000 £40,000 £40,000
Average salary % change year-on-year
+5.00% -
90% offered a salary of more than £25,500 £25,000 £25,000
10% offered a salary of more than £60,000 £55,000 £55,000
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
Service Manager
England

Service Manager
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing Service Manager in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in the East of England

Service Manager
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager across the East of England region.

Service Manager Salary Trend in the East of England

Service Manager
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing Service Manager across the East of England region over the 3 months to 30 July 2014.

Service Manager Salary Histogram in the East of England

Service Manager
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Manager within the East of England region over the 3 months to 30 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire +18 44 £50,000 - 3
Cambridgeshire +9 18 £45,000 +23.28%
Bedfordshire -5 10 £58,750 +39.88% 1
Essex -7 10 £56,250 +7.14%
Norfolk +15 7 £55,000 +83.33% 1
Suffolk +11 6 £52,500 +5.00% 1
Service Manager
England

Service Manager
Top 30 Related IT Skills in the East of England

For the 6 months to 30 July 2014, IT jobs across the East of England region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title.

1 97 (57.40%) ITIL
2 92 (54.44%) Service Delivery
3 64 (37.87%) SLA
4 57 (33.73%) Service Management
5 40 (23.67%) Project Management
6 35 (20.71%) ITIL Certification
6 35 (20.71%) Finance
7 28 (16.57%) Change Management
8 22 (13.02%) Windows
9 20 (11.83%) Microsoft
10 17 (10.06%) Stakeholder Management
11 16 (9.47%) ITSM
11 16 (9.47%) Degree
12 15 (8.88%) Disaster Recovery
13 14 (8.28%) Business Continuity
13 14 (8.28%) PRINCE2
13 14 (8.28%) MS Excel
13 14 (8.28%) Incident Management
13 14 (8.28%) Problem Management
14 13 (7.69%) Supplier Management
14 13 (7.69%) MS Office
15 12 (7.10%) Management Information System
15 12 (7.10%) Continuous Improvement
16 10 (5.92%) ISO/IEC 27001
16 10 (5.92%) Release Management
16 10 (5.92%) Citrix
17 9 (5.33%) MS Exchange
17 9 (5.33%) Retail
17 9 (5.33%) Windows Server 2008
18 8 (4.73%) MS PowerPoint

Service Manager
Top Related IT Skills in the East of England by Category

For the 6 months to 30 July 2014, IT jobs across the East of England region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 9 (5.33%) MS Exchange
2 5 (2.96%) Exchange Server 2010
2 5 (2.96%) Exchange Server 2013
3 3 (1.78%) Exchange Server 2003
4 1 (0.59%) Apache
4 1 (0.59%) Tomcat
4 1 (0.59%) IIS
4 1 (0.59%) WebSphere
4 1 (0.59%) SharePoint Server
4 1 (0.59%) Exchange Server 2007
Applications
1 14 (8.28%) MS Excel
2 13 (7.69%) MS Office
3 8 (4.73%) MS PowerPoint
4 5 (2.96%) MS Visio
5 4 (2.37%) Spreadsheet
6 3 (1.78%) MS Project
Business Applications
1 2 (1.18%) assyst
2 1 (0.59%) Oracle EBS
Cloud Services
1 6 (3.55%) SaaS
2 4 (2.37%) Amazon AWS
3 1 (0.59%) Cloud Computing
3 1 (0.59%) PaaS
3 1 (0.59%) Google Apps
3 1 (0.59%) IaaS
Communications & Networking
1 7 (4.14%) Internet
2 6 (3.55%) DNS
2 6 (3.55%) LAN
3 4 (2.37%) WAN
4 3 (1.78%) Ethernet
4 3 (1.78%) VoIP
4 3 (1.78%) ADSL
4 3 (1.78%) MPLS
5 2 (1.18%) Unified Communications
5 2 (1.18%) SAN
5 2 (1.18%) DHCP
6 1 (0.59%) TCP/IP
6 1 (0.59%) VPN
6 1 (0.59%) 3G
6 1 (0.59%) LTE
6 1 (0.59%) Radio Access Network
Database & Business Intelligence
1 1 (0.59%) Oracle Reports
1 1 (0.59%) Crystal Reports
1 1 (0.59%) MySQL
Development Applications
1 6 (3.55%) LoadRunner
General
1 35 (20.71%) Finance
2 9 (5.33%) Retail
3 8 (4.73%) Telecoms
3 8 (4.73%) Law
4 6 (3.55%) Legal
5 4 (2.37%) Marketing
5 4 (2.37%) Manufacturing
5 4 (2.37%) Banking
6 3 (1.78%) Billing
6 3 (1.78%) Publishing
7 2 (1.18%) Financial Institution
8 1 (0.59%) Local Government
Libraries, Frameworks & Software Standards
1 4 (2.37%) Web Services
2 1 (0.59%) Application Packaging
Miscellaneous
1 12 (7.10%) Management Information System
2 5 (2.96%) Computer Science
2 5 (2.96%) Enterprise Software
3 4 (2.37%) iSeries
3 4 (2.37%) Statistics
3 4 (2.37%) Mainframe
4 3 (1.78%) PMI
4 3 (1.78%) AS400
4 3 (1.78%) Smartphone
5 2 (1.18%) Data Protection Act
5 2 (1.18%) CMDB
5 2 (1.18%) NHS
6 1 (0.59%) Clustering
6 1 (0.59%) Economics
6 1 (0.59%) Mathematics
Operating Systems
1 22 (13.02%) Windows
2 9 (5.33%) Windows Server 2008
3 5 (2.96%) Windows Server 2003
4 3 (1.78%) AIX
5 2 (1.18%) Windows Server 2012
5 2 (1.18%) UNIX
6 1 (0.59%) Linux
6 1 (0.59%) Windows 2000
6 1 (0.59%) Windows 7
Processes & Methodologies
1 97 (57.40%) ITIL
2 92 (54.44%) Service Delivery
3 57 (33.73%) Service Management
4 40 (23.67%) Project Management
5 28 (16.57%) Change Management
6 17 (10.06%) Stakeholder Management
7 16 (9.47%) ITSM
8 15 (8.88%) Disaster Recovery
9 14 (8.28%) Business Continuity
9 14 (8.28%) PRINCE2
9 14 (8.28%) Incident Management
9 14 (8.28%) Problem Management
10 13 (7.69%) Supplier Management
11 12 (7.10%) Continuous Improvement
12 10 (5.92%) Release Management
13 8 (4.73%) E-Commerce
14 7 (4.14%) System Testing
14 7 (4.14%) Matrix Management
14 7 (4.14%) Infrastructure Management
15 6 (3.55%) Capacity Planning
Programming Languages
1 1 (0.59%) C
Qualifications
1 35 (20.71%) ITIL Certification
2 16 (9.47%) Degree
3 4 (2.37%) Security Cleared
3 4 (2.37%) SC Cleared
3 4 (2.37%) MBA
3 4 (2.37%) PRINCE2 Certification
4 3 (1.78%) ISEB
4 3 (1.78%) PMI Certification
5 2 (1.18%) Microsoft Certification
6 1 (0.59%) MCSE
6 1 (0.59%) MCP
6 1 (0.59%) Cisco Certification
6 1 (0.59%) CCNA
6 1 (0.59%) DV Cleared
6 1 (0.59%) APMP
Quality Assurance & Compliance
1 64 (37.87%) SLA
2 10 (5.92%) ISO/IEC 27001
3 5 (2.96%) QA
4 3 (1.78%) ISO 9001
5 1 (0.59%) COBIT
5 1 (0.59%) PCI DSS
System Software
1 6 (3.55%) VMware Infrastructure
2 5 (2.96%) Active Directory
2 5 (2.96%) XenApp
3 1 (0.59%) VMware ESX
3 1 (0.59%) Hyper-V
Systems Management
1 6 (3.55%) HP Quality Center
2 3 (1.78%) OpenView
3 1 (0.59%) Tivoli
3 1 (0.59%) Tivoli Storage Manager
Vendors
1 20 (11.83%) Microsoft
2 10 (5.92%) Citrix
3 7 (4.14%) SAP
3 7 (4.14%) Cisco
3 7 (4.14%) VMware
4 5 (2.96%) HP
4 5 (2.96%) NetApp
5 4 (2.37%) Intel
6 3 (1.78%) Oracle
6 3 (1.78%) SolarWinds
7 2 (1.18%) Salesforce.com
8 1 (0.59%) CA
8 1 (0.59%) IBM
8 1 (0.59%) Sun
8 1 (0.59%) Cincom
8 1 (0.59%) Google
8 1 (0.59%) Veeam
Watford, Hertfordshire
Understanding Recruitment
Salary: £45000 - £55000 per annum + Benefits
Posted: 3 days ago
Hertfordshire
Certes Computing Ltd
Salary: £60000 - £90000 per annum
Posted: 5 days ago
Bedfordshire
Capita - ITIN
Salary: £28000 - £30000 per annum + car
Posted: 12 days ago
Ipswich
Hays IT - Uk Posting account
Salary: £50000.00 - £55000.00 per annum
Posted: 19 days ago
Norwich
Hays IT - Uk Posting account
Salary: £25534.00 - £27534.00 per annum
Posted: 27 days ago
Hemel Hempstead, Hertfordshire
Steria
Salary: From £0 to £55,000 per annum
Posted: 27 days ago