The table below looks at the statistics for the Service Manager role in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited Service Manager in their job title over the 3 months to 19 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Aug 2014
Same period 2013 Same period 2012
Services Manager
Rank 175 153 186
Rank change year-on-year
-22 +33
Permanent jobs requiring a Service Manager 87 99 101
As % of all permanent IT jobs located in the East of England 1.09% 1.33% 1.12%
As % of the Job Titles category 1.14% 1.41% 1.15%
Number of salaries quoted 73 72 68
Average salary £50,000 £50,000 £42,500
Average salary % change year-on-year
- +17.64%
90% offered a salary of more than £32,800 £35,000 £35,500
10% offered a salary of more than £60,000 £57,500 £55,000
UK excluding London average salary £47,500 £47,500 £47,500
Service Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
7656 7017 8753
As % of all permanent IT jobs located in the East of England 95.94% 94.61% 96.71%
Number of salaries quoted 6309 6024 7467
Average salary £41,500 £40,000 £40,000
Average salary % change year-on-year
+3.75% -
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £60,000 £55,000 £57,500
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Service Manager
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing Service Manager in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in the East of England

Service Manager
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager across the East of England region.

Service Manager Salary Trend in the East of England

Service Manager
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing Service Manager across the East of England region over the 3 months to 19 August 2014.

Service Manager Salary Histogram in the East of England

Service Manager
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Manager within the East of England region over the 3 months to 19 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire +3 38 £50,000 - 1
Cambridgeshire +3 22 £45,000 +13.92%
Bedfordshire -14 9 £50,000 +25.00% 2
Essex -17 8 £56,250 +7.14%
Suffolk +7 6 £52,500 +5.00%
Norfolk +5 4 £32,017 +6.72% 1
Service Manager
England

Service Manager
Top 30 Related IT Skills in the East of England

For the 6 months to 19 August 2014, IT jobs across the East of England region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title.

1 91 (56.17%) ITIL
2 84 (51.85%) Service Delivery
3 65 (40.12%) SLA
4 54 (33.33%) Service Management
5 38 (23.46%) Project Management
6 36 (22.22%) Finance
7 34 (20.99%) ITIL Certification
8 25 (15.43%) Change Management
9 18 (11.11%) Microsoft
10 17 (10.49%) Windows
11 15 (9.26%) Disaster Recovery
11 15 (9.26%) PRINCE2
12 14 (8.64%) MS Excel
12 14 (8.64%) ITSM
12 14 (8.64%) Business Continuity
12 14 (8.64%) Incident Management
13 13 (8.02%) Supplier Management
13 13 (8.02%) Stakeholder Management
13 13 (8.02%) MS Office
14 12 (7.41%) Continuous Improvement
15 11 (6.79%) Degree
15 11 (6.79%) Management Information System
16 10 (6.17%) Problem Management
17 9 (5.56%) Release Management
18 8 (4.94%) ISO/IEC 27001
18 8 (4.94%) MS PowerPoint
18 8 (4.94%) Retail
18 8 (4.94%) Citrix
19 7 (4.32%) Internet
19 7 (4.32%) SAP

Service Manager
Top Related IT Skills in the East of England by Category

For the 6 months to 19 August 2014, IT jobs across the East of England region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (3.09%) MS Exchange
2 2 (1.23%) Exchange Server 2013
2 2 (1.23%) Exchange Server 2003
2 2 (1.23%) Exchange Server 2010
2 2 (1.23%) IIS
2 2 (1.23%) Apache
2 2 (1.23%) Tomcat
3 1 (0.62%) SharePoint Server
3 1 (0.62%) WebSphere
3 1 (0.62%) Exchange Server 2007
Applications
1 14 (8.64%) MS Excel
2 13 (8.02%) MS Office
3 8 (4.94%) MS PowerPoint
4 5 (3.09%) MS Visio
5 4 (2.47%) Spreadsheet
6 3 (1.85%) MS Project
Business Applications
1 1 (0.62%) Oracle EBS
1 1 (0.62%) assyst
Cloud Services
1 6 (3.70%) SaaS
2 5 (3.09%) Amazon AWS
3 1 (0.62%) Cloud Computing
3 1 (0.62%) PaaS
3 1 (0.62%) Google Apps
3 1 (0.62%) IaaS
Communications & Networking
1 7 (4.32%) Internet
2 5 (3.09%) LAN
2 5 (3.09%) DNS
3 4 (2.47%) WAN
4 3 (1.85%) MPLS
4 3 (1.85%) ADSL
4 3 (1.85%) Ethernet
4 3 (1.85%) VoIP
5 2 (1.23%) Unified Communications
5 2 (1.23%) VPN
5 2 (1.23%) DHCP
6 1 (0.62%) 3G
6 1 (0.62%) SAN
6 1 (0.62%) TCP/IP
6 1 (0.62%) LTE
6 1 (0.62%) Radio Access Network
Database & Business Intelligence
1 2 (1.23%) MySQL
2 1 (0.62%) Oracle Reports
2 1 (0.62%) Crystal Reports
Development Applications
1 6 (3.70%) LoadRunner
General
1 36 (22.22%) Finance
2 8 (4.94%) Retail
3 6 (3.70%) Telecoms
4 5 (3.09%) Law
4 5 (3.09%) Legal
5 4 (2.47%) Marketing
6 3 (1.85%) Billing
7 2 (1.23%) Banking
7 2 (1.23%) Financial Institution
7 2 (1.23%) Manufacturing
8 1 (0.62%) Local Government
8 1 (0.62%) Publishing
Libraries, Frameworks & Software Standards
1 5 (3.09%) Web Services
2 1 (0.62%) Application Packaging
Miscellaneous
1 11 (6.79%) Management Information System
2 5 (3.09%) Enterprise Software
3 4 (2.47%) Computer Science
3 4 (2.47%) Statistics
3 4 (2.47%) Mainframe
4 3 (1.85%) PMI
4 3 (1.85%) Smartphone
5 2 (1.23%) NHS
6 1 (0.62%) Economics
6 1 (0.62%) iSeries
6 1 (0.62%) CMDB
6 1 (0.62%) Data Protection Act
6 1 (0.62%) Mathematics
Operating Systems
1 17 (10.49%) Windows
2 5 (3.09%) Windows Server 2008
3 4 (2.47%) UNIX
4 3 (1.85%) Windows Server 2003
5 1 (0.62%) Linux
5 1 (0.62%) Windows 7
Processes & Methodologies
1 91 (56.17%) ITIL
2 84 (51.85%) Service Delivery
3 54 (33.33%) Service Management
4 38 (23.46%) Project Management
5 25 (15.43%) Change Management
6 15 (9.26%) Disaster Recovery
6 15 (9.26%) PRINCE2
7 14 (8.64%) ITSM
7 14 (8.64%) Business Continuity
7 14 (8.64%) Incident Management
8 13 (8.02%) Supplier Management
8 13 (8.02%) Stakeholder Management
9 12 (7.41%) Continuous Improvement
10 10 (6.17%) Problem Management
11 9 (5.56%) Release Management
12 7 (4.32%) E-Commerce
12 7 (4.32%) Infrastructure Management
13 6 (3.70%) Matrix Management
13 6 (3.70%) System Testing
13 6 (3.70%) Waterfall
Programming Languages
1 1 (0.62%) C
Qualifications
1 34 (20.99%) ITIL Certification
2 11 (6.79%) Degree
3 4 (2.47%) Security Cleared
3 4 (2.47%) SC Cleared
3 4 (2.47%) MBA
3 4 (2.47%) PRINCE2 Certification
4 3 (1.85%) PMI Certification
5 1 (0.62%) ISEB
5 1 (0.62%) DV Cleared
5 1 (0.62%) APMP
Quality Assurance & Compliance
1 65 (40.12%) SLA
2 8 (4.94%) ISO/IEC 27001
3 5 (3.09%) QA
4 1 (0.62%) ISO 9001
4 1 (0.62%) COBIT
System Software
1 6 (3.70%) VMware Infrastructure
2 3 (1.85%) Active Directory
3 2 (1.23%) XenApp
4 1 (0.62%) Hyper-V
Systems Management
1 6 (3.70%) HP Quality Center
2 3 (1.85%) OpenView
Vendors
1 18 (11.11%) Microsoft
2 8 (4.94%) Citrix
3 7 (4.32%) SAP
3 7 (4.32%) VMware
4 6 (3.70%) Cisco
5 5 (3.09%) HP
6 4 (2.47%) Oracle
7 3 (1.85%) SolarWinds
8 2 (1.23%) NetApp
8 2 (1.23%) Salesforce.com
9 1 (0.62%) IBM
9 1 (0.62%) Intel
9 1 (0.62%) Cincom
9 1 (0.62%) Veeam
9 1 (0.62%) Google
9 1 (0.62%) ServiceNow
Norwich, Norfolk
Aviva
Salary: bonus
Posted: 4 days ago
Luton
Hudson - London
Salary: £45000 - £55000 per annum + Bens
Posted: 5 days ago
Hertfordshire
ComputaCenter
Salary: Competitive
Posted: 12 days ago
Luton, Bedfordshire, South East
University of Bedfordshire
Salary: £32,277 per annum
Posted: 15 days ago