The table below looks at the statistics for the Service Manager role in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited Service Manager in their job title over the 3 months to 4 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
4 Sep 2015
Same period 2014 Same period 2013
Services Manager
Rank 156 166 152
Rank change year-on-year
+10 -14
Permanent jobs requiring a Service Manager 106 90 97
As % of all permanent IT jobs located in the East of England 1.45% 1.18% 1.36%
As % of the Job Titles category 1.54% 1.22% 1.42%
Number of salaries quoted 74 77 67
Average salary £55,000 £45,000 £45,000
Average salary % change year-on-year
+22.22% -
90% offered a salary of more than £45,352 £33,400 £32,925
10% offered a salary of more than £78,800 £68,500 £55,000
UK excluding London average salary £47,500 £47,500 £47,500
Service Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
6884 7379 6812
As % of all permanent IT jobs located in the East of England 94.01% 96.39% 95.27%
Number of salaries quoted 5840 6061 5857
Average salary £42,500 £41,500 £40,000
Average salary % change year-on-year
+2.40% +3.75%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £60,000 £57,500 £60,000
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

Service Manager
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing Service Manager in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in the East of England

Service Manager
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager across the East of England region.

Service Manager Salary Trend in the East of England

Service Manager
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing Service Manager across the East of England region over the 3 months to 4 September 2015.

Service Manager Salary Histogram in the East of England

Service Manager
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Manager within the East of England region over the 3 months to 4 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Essex +17 30 £55,000 +11.67% 4
Bedfordshire +23 26 £63,750 +27.50% 3
Hertfordshire -14 26 £47,500 -5.00% 1
Cambridgeshire +4 18 £58,500 +30.00% 1
Suffolk +2 6 £47,500 -9.52%
Service Manager
England

Service Manager
Top 30 Related IT Skills in the East of England

For the 6 months to 4 September 2015, IT jobs across the East of England region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title.

1 141 (64.68%) ITIL
2 113 (51.83%) Service Delivery
3 70 (32.11%) Service Management
4 37 (16.97%) PRINCE2
5 35 (16.06%) Finance
5 35 (16.06%) SLA
5 35 (16.06%) ITIL Certification
6 31 (14.22%) Project Management
7 27 (12.39%) Microsoft
8 26 (11.93%) Incident Management
8 26 (11.93%) Continuous Improvement
9 24 (11.01%) Data Centre
10 21 (9.63%) MS Excel
11 18 (8.26%) Change Management
12 17 (7.80%) Banking
12 17 (7.80%) ITSM
13 16 (7.34%) Windows
14 14 (6.42%) ISO/IEC 27001
14 14 (6.42%) ITIL V3
14 14 (6.42%) Line Management
15 13 (5.96%) Problem Management
15 13 (5.96%) Configuration Management
16 12 (5.50%) Retail
16 12 (5.50%) Programme Management
17 11 (5.05%) Stakeholder Management
17 11 (5.05%) Management Information System
17 11 (5.05%) Supplier Management
17 11 (5.05%) Degree
17 11 (5.05%) Capacity Planning
17 11 (5.05%) Service Desk Management

Service Manager
Top Related IT Skills in the East of England by Category

For the 6 months to 4 September 2015, IT jobs across the East of England region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (2.75%) SharePoint
2 4 (1.83%) Confluence
3 2 (0.92%) Lotus Domino
3 2 (0.92%) BizTalk Server
4 1 (0.46%) MS Exchange
4 1 (0.46%) Lync
Applications
1 21 (9.63%) MS Excel
2 2 (0.92%) MS PowerPoint
2 2 (0.92%) MS Project
2 2 (0.92%) MS Office
Business Applications
1 5 (2.29%) Remedy ITSM
2 2 (0.92%) Oracle 11i
Cloud Services
1 4 (1.83%) SaaS
2 1 (0.46%) PaaS
2 1 (0.46%) IaaS
Communications & Networking
1 7 (3.21%) MPLS
2 6 (2.75%) LAN
2 6 (2.75%) SMS
2 6 (2.75%) WAN
3 5 (2.29%) Firewall
4 4 (1.83%) VPN
5 3 (1.38%) VoIP
5 3 (1.38%) TCP/IP
6 2 (0.92%) DHCP
6 2 (0.92%) Ethernet
6 2 (0.92%) DNS
6 2 (0.92%) SAN
6 2 (0.92%) DWDM
7 1 (0.46%) ATM
7 1 (0.46%) iSCSI
7 1 (0.46%) NAS
7 1 (0.46%) Fibre Channel
Database & Business Intelligence
1 5 (2.29%) SQL Server
2 3 (1.38%) Oracle Database
3 2 (0.92%) Oracle Database 11g
3 2 (0.92%) SQL Server 2008
3 2 (0.92%) Oracle9i Database
3 2 (0.92%) Oracle Database 10g
3 2 (0.92%) SQL Server 2000
4 1 (0.46%) QlikView
4 1 (0.46%) Data Warehouse
Development Applications
1 4 (1.83%) JIRA
General
1 35 (16.06%) Finance
2 17 (7.80%) Banking
3 12 (5.50%) Retail
4 10 (4.59%) Publishing
5 9 (4.13%) Telecoms
6 6 (2.75%) Financial Institution
7 4 (1.83%) Back Office
8 3 (1.38%) French Language
9 2 (0.92%) Legal
10 1 (0.46%) Manufacturing
10 1 (0.46%) Advertising
10 1 (0.46%) Law
10 1 (0.46%) German Language
10 1 (0.46%) Dutch Language
Libraries, Frameworks & Software Standards
1 1 (0.46%) Web Services
1 1 (0.46%) ISPF
Miscellaneous
1 24 (11.01%) Data Centre
2 11 (5.05%) Management Information System
3 9 (4.13%) CMDB
4 6 (2.75%) Mathematics
5 5 (2.29%) Analytical Skills
6 4 (1.83%) Statistics
6 4 (1.83%) FMCG
7 2 (0.92%) Computer Science
8 1 (0.46%) Data Integration
8 1 (0.46%) Economics
8 1 (0.46%) EPoS
8 1 (0.46%) NHS
8 1 (0.46%) User Experience
Operating Systems
1 16 (7.34%) Windows
2 4 (1.83%) Windows XP
3 3 (1.38%) Linux
3 3 (1.38%) UNIX
4 2 (0.92%) Windows Server 2008
5 1 (0.46%) Windows Server 2012
5 1 (0.46%) Windows Server 2003
5 1 (0.46%) SUSE
5 1 (0.46%) Windows Vista
Processes & Methodologies
1 141 (64.68%) ITIL
2 113 (51.83%) Service Delivery
3 70 (32.11%) Service Management
4 37 (16.97%) PRINCE2
5 31 (14.22%) Project Management
6 26 (11.93%) Incident Management
6 26 (11.93%) Continuous Improvement
7 18 (8.26%) Change Management
8 17 (7.80%) ITSM
9 14 (6.42%) ITIL V3
9 14 (6.42%) Line Management
10 13 (5.96%) Problem Management
10 13 (5.96%) Configuration Management
11 12 (5.50%) Programme Management
12 11 (5.05%) Stakeholder Management
12 11 (5.05%) Supplier Management
12 11 (5.05%) Capacity Planning
12 11 (5.05%) Service Desk Management
13 10 (4.59%) Agile Software Development
14 9 (4.13%) Transition Management
Programming Languages
1 8 (3.67%) SQL
2 6 (2.75%) C
3 2 (0.92%) Java
Qualifications
1 35 (16.06%) ITIL Certification
2 11 (5.05%) Degree
3 3 (1.38%) SC Cleared
3 3 (1.38%) Security Cleared
4 2 (0.92%) APMP
4 2 (0.92%) MCSE
4 2 (0.92%) Microsoft Certification
5 1 (0.46%) PRINCE2 Certification
5 1 (0.46%) VMware Certified Professional (VCP)
5 1 (0.46%) DV Cleared
5 1 (0.46%) NVQ Level 4
5 1 (0.46%) VCAP
Quality Assurance & Compliance
1 35 (16.06%) SLA
2 14 (6.42%) ISO/IEC 27001
3 2 (0.92%) QA
4 1 (0.46%) ISO/IEC 20000
4 1 (0.46%) COBIT
System Software
1 5 (2.29%) VMware Infrastructure
2 2 (0.92%) Active Directory
2 2 (0.92%) Oracle RAC
3 1 (0.46%) Terminal Services
3 1 (0.46%) Hyper-V
Systems Management
1 2 (0.92%) Oracle RMAN
1 2 (0.92%) Data Guard
2 1 (0.46%) SCCM
Vendors
1 27 (12.39%) Microsoft
2 9 (4.13%) Citrix
3 8 (3.67%) VMware
4 7 (3.21%) Cisco
5 6 (2.75%) Oracle
5 6 (2.75%) Remedy
6 5 (2.29%) SAP
6 5 (2.29%) BMC
7 4 (1.83%) NetApp
7 4 (1.83%) Websense
7 4 (1.83%) Barracuda Networks
7 4 (1.83%) SolarWinds
8 3 (1.38%) ServiceNow
9 2 (0.92%) Axway
9 2 (0.92%) Kofax
9 2 (0.92%) Intel
9 2 (0.92%) Lotus
9 2 (0.92%) IBM
10 1 (0.46%) Salesforce.com
Bedford, Bedfordshire
ReThink Recruitment
Salary: £55000.00 - £62000.00 per annum + Car Allow Bonus Bens
Posted: Yesterday
Bedford, Bedfordshire
ReThink Recruitment
Salary: £55000.00 - £62000.00 per annum + Car Allow Bonus Bens
Posted: Yesterday
Harlow, Essex
Maclean Moore Consulting
Salary: From £55,000 to £65,000 per annum
Posted: Yesterday
Luton
Interquest - IQ Tech
Salary: £48000 per annum
Posted: 2 days ago
Billericay, Essex
Swan Housing
Salary: £45,000 per annum
Posted: 11 days ago
Hatfield, Hertfordshire
ComputaCenter
Salary: car, bonus and flexible benefits
Posted: 16 days ago
Chelmsford
Incite Insight
Salary: £50,000 - £60,000 per year
Posted: 23 days ago