The table below looks at the statistics for the Service Manager role in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited Service Manager in their job title over the 3 months to 8 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
8 Feb 2016
Same period 2015 Same period 2014
Services Manager
Rank 172 189 168
Rank change year-on-year
+17 -21
Permanent jobs requiring a Service Manager 91 73 85
As % of all permanent IT jobs located in the East of England 1.29% 0.99% 1.28%
As % of the Job Titles category 1.33% 1.03% 1.31%
Number of salaries quoted 83 53 61
Average salary £40,000 £50,000 £50,000
Average salary % change year-on-year
-20.00% -
90% offered a salary of more than £37,500 £37,500 £35,000
10% offered a salary of more than £58,500 £70,000 £55,000
UK excluding London average salary £47,500 £47,500 £50,000
% change year-on-year
- -5.00%
Service Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
6830 7087 6495
As % of all permanent IT jobs located in the East of England 96.71% 96.58% 97.52%
Number of salaries quoted 5580 5742 5264
Average salary £43,500 £42,500 £40,000
Average salary % change year-on-year
+2.35% +6.25%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £62,500 £55,000 £62,500
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Service Manager
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing Service Manager in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in the East of England

Service Manager
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager across the East of England region.

Service Manager Salary Trend in the East of England

Service Manager
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing Service Manager across the East of England region over the 3 months to 8 February 2016.

Service Manager Salary Histogram in the East of England

Service Manager
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Manager within the East of England region over the 3 months to 8 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire +7 41 £40,000 -5.88% 2
Bedfordshire +9 19 £47,500 -26.92% 4
Essex 0 15 £52,500 -7.89% 1
Cambridgeshire +1 8 £45,000 -10.00%
Norfolk - 5 £60,000 - 1
Suffolk -5 3 £30,000 - 3
Service Manager
England

Service Manager
Top 30 Related IT Skills in the East of England

For the 6 months to 8 February 2016, IT jobs across the East of England region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title.

1 115 (56.37%) ITIL
2 72 (35.29%) Service Delivery
3 62 (30.39%) Service Management
4 36 (17.65%) SLA
5 35 (17.16%) ITIL V3
6 30 (14.71%) ITSM
6 30 (14.71%) Incident Management
7 29 (14.22%) Telecoms
8 28 (13.73%) Problem Management
9 24 (11.76%) ITIL Certification
9 24 (11.76%) PRINCE2
10 20 (9.80%) Finance
11 19 (9.31%) Change Management
11 19 (9.31%) MS Excel
12 18 (8.82%) Product Management
13 17 (8.33%) Microsoft
14 16 (7.84%) ServiceNow
15 15 (7.35%) People Management
15 15 (7.35%) Project Management
16 14 (6.86%) Analytical Skills
17 13 (6.37%) Publishing
18 12 (5.88%) Windows
18 12 (5.88%) LAN
18 12 (5.88%) WAN
18 12 (5.88%) Continuous Improvement
18 12 (5.88%) Mentoring
19 9 (4.41%) Stakeholder Management
19 9 (4.41%) VPN
19 9 (4.41%) PBX
19 9 (4.41%) MPLS

Service Manager
Top Related IT Skills in the East of England by Category

For the 6 months to 8 February 2016, IT jobs across the East of England region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (1.96%) MS Exchange
2 3 (1.47%) Exchange Server 2003
2 3 (1.47%) SharePoint
3 2 (0.98%) BizTalk Server
3 2 (0.98%) IBM Domino
4 1 (0.49%) Exchange Server 2010
4 1 (0.49%) Exchange Server 2013
Applications
1 19 (9.31%) MS Excel
2 7 (3.43%) MS Office
3 2 (0.98%) MS PowerPoint
3 2 (0.98%) MS Project
Business Applications
1 2 (0.98%) Oracle 11i
Cloud Services
1 1 (0.49%) Office 365
Communications & Networking
1 12 (5.88%) LAN
1 12 (5.88%) WAN
2 9 (4.41%) MPLS
2 9 (4.41%) PBX
2 9 (4.41%) VPN
3 8 (3.92%) VoIP
4 5 (2.45%) GSM
4 5 (2.45%) Network Security
4 5 (2.45%) Wireless
5 2 (0.98%) Radio Access Network
5 2 (0.98%) SMS
6 1 (0.49%) ATM
6 1 (0.49%) DHCP
6 1 (0.49%) DNS
6 1 (0.49%) Firewall
6 1 (0.49%) Internet
6 1 (0.49%) TCP/IP
6 1 (0.49%) Unified Communications
6 1 (0.49%) WLAN
6 1 (0.49%) xDSL
Database & Business Intelligence
1 2 (0.98%) Oracle Database
1 2 (0.98%) Oracle Database 10g
1 2 (0.98%) Oracle Database 11g
1 2 (0.98%) Oracle9i Database
1 2 (0.98%) SQL Server
1 2 (0.98%) SQL Server 2000
1 2 (0.98%) SQL Server 2008
2 1 (0.49%) GIS
2 1 (0.49%) MySQL
General
1 29 (14.22%) Telecoms
2 20 (9.80%) Finance
3 13 (6.37%) Publishing
4 6 (2.94%) Financial Institution
5 5 (2.45%) Law
6 4 (1.96%) Legal
6 4 (1.96%) Retail
7 3 (1.47%) Marketing
8 2 (0.98%) Billing
9 1 (0.49%) Banking
9 1 (0.49%) French Language
9 1 (0.49%) German Language
9 1 (0.49%) Manufacturing
Libraries, Frameworks & Software Standards
1 1 (0.49%) COM
1 1 (0.49%) CSS
1 1 (0.49%) WSH
Miscellaneous
1 14 (6.86%) Analytical Skills
2 8 (3.92%) Data Centre
3 7 (3.43%) Management Information System
4 6 (2.94%) Performance Metrics
5 4 (1.96%) Blackberry
6 3 (1.47%) iSeries
7 2 (0.98%) CMDB
7 2 (0.98%) Computer Science
7 2 (0.98%) Economics
7 2 (0.98%) Statistics
8 1 (0.49%) Enterprise Cloud
8 1 (0.49%) Life Science
8 1 (0.49%) Reinsurance
8 1 (0.49%) User Experience
Operating Systems
1 12 (5.88%) Windows
2 4 (1.96%) Windows 7
2 4 (1.96%) Windows Server 2008
3 3 (1.47%) Unix
3 3 (1.47%) Windows Server
3 3 (1.47%) Windows Server 2003
4 1 (0.49%) Windows Server 2012
Processes & Methodologies
1 115 (56.37%) ITIL
2 72 (35.29%) Service Delivery
3 62 (30.39%) Service Management
4 35 (17.16%) ITIL V3
5 30 (14.71%) Incident Management
5 30 (14.71%) ITSM
6 28 (13.73%) Problem Management
7 24 (11.76%) PRINCE2
8 19 (9.31%) Change Management
9 18 (8.82%) Product Management
10 15 (7.35%) People Management
10 15 (7.35%) Project Management
11 12 (5.88%) Continuous Improvement
11 12 (5.88%) Mentoring
12 9 (4.41%) Change Control
12 9 (4.41%) Coaching
12 9 (4.41%) Line Management
12 9 (4.41%) Root Cause Analysis
12 9 (4.41%) Service Desk Management
12 9 (4.41%) Stakeholder Management
Programming Languages
1 2 (0.98%) Java
2 1 (0.49%) C
2 1 (0.49%) PHP
Qualifications
1 24 (11.76%) ITIL Certification
2 7 (3.43%) Degree
2 7 (3.43%) MCSE
2 7 (3.43%) Microsoft Certification
2 7 (3.43%) VCAP
3 6 (2.94%) CCNP
3 6 (2.94%) CCSE
3 6 (2.94%) Cisco Certification
4 3 (1.47%) MCITP
5 2 (0.98%) PRINCE2 Certification
6 1 (0.49%) APMP
6 1 (0.49%) CCDP
6 1 (0.49%) DV Cleared
6 1 (0.49%) ITIL Foundation Certificate
6 1 (0.49%) Security Cleared
6 1 (0.49%) VCP4
6 1 (0.49%) VCP5
6 1 (0.49%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 36 (17.65%) SLA
2 5 (2.45%) QA
3 3 (1.47%) ISO/IEC 27001
4 1 (0.49%) ISO 9001
4 1 (0.49%) JSP 440
4 1 (0.49%) Sarbanes-Oxley
System Software
1 5 (2.45%) Active Directory
2 3 (1.47%) VMware Server
3 2 (0.98%) Oracle RAC
4 1 (0.49%) XenApp
Systems Management
1 2 (0.98%) Data Guard
1 2 (0.98%) Oracle RMAN
Vendors
1 17 (8.33%) Microsoft
2 16 (7.84%) ServiceNow
3 8 (3.92%) Cisco
3 8 (3.92%) Intel
3 8 (3.92%) VMware
4 7 (3.43%) CheckPoint
5 4 (1.96%) SAP
6 3 (1.47%) F5
6 3 (1.47%) IBM
6 3 (1.47%) Oracle
7 2 (0.98%) Axway
7 2 (0.98%) Citrix
7 2 (0.98%) Kofax
7 2 (0.98%) Lotus
8 1 (0.49%) Avaya
8 1 (0.49%) BroadSoft
8 1 (0.49%) Juniper
8 1 (0.49%) NetApp
8 1 (0.49%) Salesforce.com
8 1 (0.49%) Siebel
Ipswich, Suffolk
Cooper Lomaz Recruitment Ltd
Salary: Competitive
Posted: 8 hours ago
Hemel Hempstead, Hertfordshire
Stafford-Sharp Associates
Salary: From £40,000 to £55,000 per annum
Posted: Yesterday
Luton, Bedfordshire
EasyWebRecruitment.com
Salary: Competitive
Posted: 3 days ago
Bedfordshire
EasyWebRecruitment.com
Salary: Competitive
Posted: 3 days ago
Ipswich, Suffolk
Connectus
Salary: £45000 - £55000 per annum
Posted: 3 days ago
Luton, Bedfordshire
IT Retail People Ltd
Salary: Unspecified Excellent Package, Health Care, Bonus, Pension
Posted: 5 days ago
Bedfordshire
Maclean Moore Consulting
Salary: From £50,000 to £60,000 per annum + benefits
Posted: 5 days ago
Norwich, Norfolk
Agentis Solution
Salary: From £25,000 to £35,000 per annum
Posted: 10 days ago
Watford
Interquest - IQ Public Sector
Salary: £40000 - £47000 per annum + depending on experience
Posted: 13 days ago
Brentwood, Essex
Levett Consultancy
Salary: £32,000 per annum including private Healthcare & Pension
Posted: 27 days ago