The table below looks at the statistics for the Service Manager role in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited Service Manager in their job title over the 3 months to 18 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
18 Sep 2014
Same period 2013 Same period 2012
Services Manager
Rank 167 140 197
Rank change year-on-year
-27 +57
Permanent jobs requiring a Service Manager 93 102 98
As % of all permanent IT jobs located in the East of England 1.23% 1.45% 1.08%
As % of the Job Titles category 1.28% 1.51% 1.12%
Number of salaries quoted 78 71 68
Average salary £45,000 £42,500 £50,000
Average salary % change year-on-year
+5.88% -15.00%
90% offered a salary of more than £33,550 £31,150 £36,500
10% offered a salary of more than £60,000 £55,000 £65,000
UK excluding London average salary £49,000 £47,500 £46,500
% change year-on-year
+3.15% +2.15%
Service Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
7290 6738 8754
As % of all permanent IT jobs located in the East of England 96.30% 95.49% 96.72%
Number of salaries quoted 5957 5795 7457
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £25,000 £25,000 £24,500
10% offered a salary of more than £60,000 £55,000 £57,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Service Manager
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing Service Manager in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in the East of England

Service Manager
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager across the East of England region.

Service Manager Salary Trend in the East of England

Service Manager
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing Service Manager across the East of England region over the 3 months to 18 September 2014.

Service Manager Salary Histogram in the East of England

Service Manager
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Manager within the East of England region over the 3 months to 18 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridgeshire +7 35 £45,000 +25.87% 3
Hertfordshire -11 31 £50,000 -9.09% 1
Bedfordshire -10 10 £45,250 +13.12% 1
Suffolk +14 9 £52,500 +5.00%
Essex -13 6 £45,000 -14.28%
Norfolk 0 3 £26,534 -27.30%
Service Manager
England

Service Manager
Top 30 Related IT Skills in the East of England

For the 6 months to 18 September 2014, IT jobs across the East of England region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title.

1 95 (59.01%) ITIL
2 84 (52.17%) Service Delivery
3 67 (41.61%) SLA
4 49 (30.43%) Service Management
5 39 (24.22%) Finance
6 36 (22.36%) Project Management
7 33 (20.50%) ITIL Certification
8 28 (17.39%) Change Management
9 17 (10.56%) Microsoft
9 17 (10.56%) Windows
10 15 (9.32%) Incident Management
11 14 (8.70%) PRINCE2
11 14 (8.70%) ITSM
11 14 (8.70%) Stakeholder Management
12 13 (8.07%) MS Excel
12 13 (8.07%) Continuous Improvement
13 12 (7.45%) Supplier Management
13 12 (7.45%) Degree
13 12 (7.45%) Analytical Skills
14 11 (6.83%) MS Office
14 11 (6.83%) Citrix
14 11 (6.83%) Problem Management
15 10 (6.21%) Management Information System
16 9 (5.59%) Disaster Recovery
16 9 (5.59%) VMware
16 9 (5.59%) E-Commerce
17 8 (4.97%) Retail
18 7 (4.35%) Agile Software Development
18 7 (4.35%) SAP
18 7 (4.35%) Web Services

Service Manager
Top Related IT Skills in the East of England by Category

For the 6 months to 18 September 2014, IT jobs across the East of England region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (1.24%) Exchange Server 2010
1 2 (1.24%) Exchange Server 2013
1 2 (1.24%) IIS
1 2 (1.24%) Apache
1 2 (1.24%) Tomcat
1 2 (1.24%) MS Exchange
2 1 (0.62%) SharePoint
2 1 (0.62%) WebSphere
2 1 (0.62%) SharePoint Server
Applications
1 13 (8.07%) MS Excel
2 11 (6.83%) MS Office
3 6 (3.73%) MS PowerPoint
4 4 (2.48%) Spreadsheet
5 3 (1.86%) MS Visio
5 3 (1.86%) MS Project
Business Applications
1 1 (0.62%) Oracle EBS
1 1 (0.62%) assyst
Cloud Services
1 7 (4.35%) Amazon AWS
2 5 (3.11%) SaaS
3 1 (0.62%) Google Apps
Communications & Networking
1 5 (3.11%) Internet
2 4 (2.48%) LAN
3 3 (1.86%) Unified Communications
4 2 (1.24%) WAN
4 2 (1.24%) DHCP
4 2 (1.24%) VPN
4 2 (1.24%) DNS
5 1 (0.62%) 3G
5 1 (0.62%) SAN
5 1 (0.62%) TCP/IP
5 1 (0.62%) LTE
5 1 (0.62%) Radio Access Network
Database & Business Intelligence
1 2 (1.24%) MySQL
Development Applications
1 6 (3.73%) LoadRunner
General
1 39 (24.22%) Finance
2 8 (4.97%) Retail
3 6 (3.73%) Telecoms
4 5 (3.11%) Legal
5 3 (1.86%) Law
5 3 (1.86%) Billing
5 3 (1.86%) Marketing
6 2 (1.24%) Banking
6 2 (1.24%) Manufacturing
7 1 (0.62%) Financial Institution
Libraries, Frameworks & Software Standards
1 7 (4.35%) Web Services
2 1 (0.62%) Application Packaging
Miscellaneous
1 12 (7.45%) Analytical Skills
2 10 (6.21%) Management Information System
3 5 (3.11%) Enterprise Software
3 5 (3.11%) Computer Science
3 5 (3.11%) Statistics
4 4 (2.48%) Mainframe
5 3 (1.86%) PMI
5 3 (1.86%) Smartphone
6 2 (1.24%) NHS
7 1 (0.62%) Economics
7 1 (0.62%) Data Protection Act
7 1 (0.62%) CMDB
7 1 (0.62%) iSeries
Operating Systems
1 17 (10.56%) Windows
2 4 (2.48%) UNIX
2 4 (2.48%) Windows XP
3 2 (1.24%) Windows 7
3 2 (1.24%) Windows Server 2008
4 1 (0.62%) Linux
4 1 (0.62%) Windows 2000
4 1 (0.62%) Windows Vista
Processes & Methodologies
1 95 (59.01%) ITIL
2 84 (52.17%) Service Delivery
3 49 (30.43%) Service Management
4 36 (22.36%) Project Management
5 28 (17.39%) Change Management
6 15 (9.32%) Incident Management
7 14 (8.70%) PRINCE2
7 14 (8.70%) ITSM
7 14 (8.70%) Stakeholder Management
8 13 (8.07%) Continuous Improvement
9 12 (7.45%) Supplier Management
10 11 (6.83%) Problem Management
11 9 (5.59%) Disaster Recovery
11 9 (5.59%) E-Commerce
12 7 (4.35%) Agile Software Development
12 7 (4.35%) Matrix Management
13 6 (3.73%) Waterfall
13 6 (3.73%) System Testing
13 6 (3.73%) People Management
13 6 (3.73%) DevOps
Qualifications
1 33 (20.50%) ITIL Certification
2 12 (7.45%) Degree
3 4 (2.48%) SC Cleared
3 4 (2.48%) Security Cleared
3 4 (2.48%) PRINCE2 Certification
3 4 (2.48%) MBA
4 3 (1.86%) PMI Certification
5 1 (0.62%) DV Cleared
5 1 (0.62%) APMP
Quality Assurance & Compliance
1 67 (41.61%) SLA
2 7 (4.35%) ISO/IEC 27001
3 5 (3.11%) QA
System Software
1 7 (4.35%) VMware Infrastructure
2 4 (2.48%) Active Directory
3 2 (1.24%) XenApp
4 1 (0.62%) Hyper-V
Systems Management
1 6 (3.73%) HP Quality Center
2 1 (0.62%) SCCM
Vendors
1 17 (10.56%) Microsoft
2 11 (6.83%) Citrix
3 9 (5.59%) VMware
4 7 (4.35%) SAP
5 5 (3.11%) HP
6 4 (2.48%) Cisco
7 3 (1.86%) Oracle
8 2 (1.24%) NetApp
8 2 (1.24%) Salesforce.com
9 1 (0.62%) Google
9 1 (0.62%) Cincom
9 1 (0.62%) Intel
9 1 (0.62%) IBM
9 1 (0.62%) ServiceNow
9 1 (0.62%) Veeam
Peterborough, Cambridgeshire
ANSON MCCADE
Salary: From £100,000 to £110,000 per annum + car, bonus, package
Posted: 10 hours ago
Peterborough, Cambridgeshire
@ITS
Salary: From £0 to £0 per annum Competitive- Call to Discuss
Posted: 6 days ago
Bedfordshire
Capita - ITIN
Salary: £.00 per annum
Posted: 21 days ago
Cambridge
Progressive Recruitment
Salary: £65000 - £70000 per annum + Competitive Benefits
Posted: 22 days ago