The table below looks at the statistics for the Service Manager role in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited Service Manager in their job title over the 3 months to 24 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Nov 2014
Same period 2013 Same period 2012
Services Manager
Rank 211 182 202
Rank change year-on-year
-29 +20
Permanent jobs requiring a Service Manager 59 64 85
As % of all permanent IT jobs located in the East of England 0.75% 0.90% 0.95%
As % of the Job Titles category 0.79% 0.94% 0.98%
Number of salaries quoted 45 46 63
Average salary £46,750 £42,500 £41,500
Average salary % change year-on-year
+10.00% +2.40%
90% offered a salary of more than £39,700 £33,375 £35,000
10% offered a salary of more than £70,000 £52,500 £55,000
UK excluding London average salary £50,000 £47,750 £45,000
% change year-on-year
+4.71% +6.11%
Service Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
7480 6841 8665
As % of all permanent IT jobs located in the East of England 94.78% 96.34% 96.38%
Number of salaries quoted 6132 5643 7465
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £60,000 £55,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Manager
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing Service Manager in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in the East of England

Service Manager
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager across the East of England region.

Service Manager Salary Trend in the East of England

Service Manager
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing Service Manager across the East of England region over the 3 months to 24 November 2014.

Service Manager Salary Histogram in the East of England

Service Manager
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Manager within the East of England region over the 3 months to 24 November 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridgeshire +17 24 £43,450 +28.74% 1
Hertfordshire -11 19 £48,750 -7.14% 4
Bedfordshire -8 13 £62,500 +47.05% 1
Suffolk +7 3 £42,500 -15.00%
Norfolk +7 2 £65,000 +60.49%
Essex -12 2 £43,750 +16.66% 1
Service Manager
England

Service Manager
Top 30 Related IT Skills in the East of England

For the 6 months to 24 November 2014, IT jobs across the East of England region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title.

1 95 (65.07%) ITIL
2 71 (48.63%) Service Delivery
3 47 (32.19%) SLA
4 39 (26.71%) Finance
5 35 (23.97%) Service Management
6 31 (21.23%) Project Management
7 23 (15.75%) Microsoft
7 23 (15.75%) ITIL Certification
8 22 (15.07%) Windows
9 20 (13.70%) Incident Management
10 18 (12.33%) Change Management
11 17 (11.64%) Stakeholder Management
12 14 (9.59%) Citrix
13 13 (8.90%) Supplier Management
13 13 (8.90%) Problem Management
14 12 (8.22%) Continuous Improvement
14 12 (8.22%) Analytical Skills
14 12 (8.22%) VMware
15 11 (7.53%) MS Excel
16 10 (6.85%) E-Commerce
16 10 (6.85%) Retail
16 10 (6.85%) Matrix Management
17 9 (6.16%) PRINCE2
17 9 (6.16%) SQL
17 9 (6.16%) MS Office
18 8 (5.48%) SAP
18 8 (5.48%) Active Directory
18 8 (5.48%) Agile Software Development
18 8 (5.48%) ITSM
18 8 (5.48%) VMware Infrastructure

Service Manager
Top Related IT Skills in the East of England by Category

For the 6 months to 24 November 2014, IT jobs across the East of England region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (1.37%) IIS
1 2 (1.37%) Apache
1 2 (1.37%) Tomcat
1 2 (1.37%) SharePoint
2 1 (0.68%) MS Exchange
2 1 (0.68%) Exchange Server 2010
2 1 (0.68%) Exchange Server 2013
Applications
1 11 (7.53%) MS Excel
2 9 (6.16%) MS Office
3 3 (2.05%) MS Project
3 3 (2.05%) MS PowerPoint
4 2 (1.37%) MS Visio
Cloud Services
1 7 (4.79%) Amazon AWS
Communications & Networking
1 5 (3.42%) LAN
2 3 (2.05%) SAN
2 3 (2.05%) Internet
2 3 (2.05%) Unified Communications
3 2 (1.37%) iSCSI
3 2 (1.37%) VPN
3 2 (1.37%) WAN
4 1 (0.68%) DHCP
4 1 (0.68%) TCP/IP
4 1 (0.68%) DNS
4 1 (0.68%) 3G
4 1 (0.68%) LTE
4 1 (0.68%) Radio Access Network
Database & Business Intelligence
1 2 (1.37%) MySQL
1 2 (1.37%) QlikView
Development Applications
1 6 (4.11%) LoadRunner
General
1 39 (26.71%) Finance
2 10 (6.85%) Retail
3 6 (4.11%) Banking
4 5 (3.42%) Telecoms
5 4 (2.74%) Legal
6 2 (1.37%) Law
7 1 (0.68%) Manufacturing
7 1 (0.68%) Billing
Libraries, Frameworks & Software Standards
1 7 (4.79%) Web Services
Miscellaneous
1 12 (8.22%) Analytical Skills
2 5 (3.42%) Enterprise Software
3 4 (2.74%) Management Information System
3 4 (2.74%) Statistics
4 3 (2.05%) PMI
4 3 (2.05%) Smartphone
5 2 (1.37%) NHS
6 1 (0.68%) Economics
6 1 (0.68%) Computer Science
6 1 (0.68%) CMDB
6 1 (0.68%) Data Integration
6 1 (0.68%) iSeries
Operating Systems
1 22 (15.07%) Windows
2 7 (4.79%) Windows XP
3 6 (4.11%) Windows 7
4 4 (2.74%) UNIX
5 3 (2.05%) Windows 2000
5 3 (2.05%) Windows Vista
6 2 (1.37%) Windows Server 2008
7 1 (0.68%) Windows Server 2003
7 1 (0.68%) Linux
7 1 (0.68%) Windows 8
7 1 (0.68%) Windows Server 2012
Processes & Methodologies
1 95 (65.07%) ITIL
2 71 (48.63%) Service Delivery
3 35 (23.97%) Service Management
4 31 (21.23%) Project Management
5 20 (13.70%) Incident Management
6 18 (12.33%) Change Management
7 17 (11.64%) Stakeholder Management
8 13 (8.90%) Supplier Management
8 13 (8.90%) Problem Management
9 12 (8.22%) Continuous Improvement
10 10 (6.85%) Matrix Management
10 10 (6.85%) E-Commerce
11 9 (6.16%) PRINCE2
12 8 (5.48%) ITSM
12 8 (5.48%) Agile Software Development
13 7 (4.79%) Risk Management
13 7 (4.79%) Infrastructure Management
14 6 (4.11%) DevOps
14 6 (4.11%) System Testing
14 6 (4.11%) Waterfall
Programming Languages
1 9 (6.16%) SQL
2 1 (0.68%) VBScript
2 1 (0.68%) VB
2 1 (0.68%) PowerShell
2 1 (0.68%) C
Qualifications
1 23 (15.75%) ITIL Certification
2 7 (4.79%) Degree
3 6 (4.11%) SC Cleared
3 6 (4.11%) Security Cleared
4 5 (3.42%) PRINCE2 Certification
5 3 (2.05%) PMI Certification
6 2 (1.37%) DV Cleared
7 1 (0.68%) APMP
7 1 (0.68%) MCITP
7 1 (0.68%) MCSE
7 1 (0.68%) Citrix Certification
7 1 (0.68%) Microsoft Certification
Quality Assurance & Compliance
1 47 (32.19%) SLA
2 6 (4.11%) ISO/IEC 27001
3 5 (3.42%) QA
System Software
1 8 (5.48%) Active Directory
1 8 (5.48%) VMware Infrastructure
2 2 (1.37%) Terminal Services
2 2 (1.37%) Citrix Presentation Server
3 1 (0.68%) VMware ESX
3 1 (0.68%) Microsoft App-V
3 1 (0.68%) Hyper-V
3 1 (0.68%) XenApp
3 1 (0.68%) XenDesktop
Systems Management
1 6 (4.11%) HP Quality Center
2 4 (2.74%) SCCM
Vendors
1 23 (15.75%) Microsoft
2 14 (9.59%) Citrix
3 12 (8.22%) VMware
4 8 (5.48%) SAP
5 5 (3.42%) Cisco
5 5 (3.42%) HP
5 5 (3.42%) Remedy
6 3 (2.05%) Oracle
7 2 (1.37%) ServiceNow
8 1 (0.68%) Veeam
8 1 (0.68%) NetApp
8 1 (0.68%) Intel
Hitchin, Hertfordshire
ReThink Recruitment
Salary: £40000 - £52000 per annum
Posted: 56 minutes ago
Hertfordshire
Capita - ITIN
Salary: £25000 - £28000 per annum + car
Posted: 11 days ago
Bedfordshire
Hays IT - Uk Posting account
Salary: £55000.00 - £70000.00 per annum
Posted: 11 days ago
Cambridge
Mint Recruitment Solutions
Salary: £35000 - £45000 per annum + Excellent
Posted: 12 days ago
South Herts / North London
Questor Resourcing
Salary: circa £45k -£60 + car + bonus + benefits
Posted: 20 days ago