The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Cardiff region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 24 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Oct 2014
Same period 2013 Same period 2012
Services Delivery
Rank 42 52 35
Rank change year-on-year
+10 -17
Permanent jobs citing Service Delivery 24 16 15
As % of all permanent IT jobs located in Cardiff 3.93% 2.77% 3.75%
As % of the Processes & Methodologies category 5.10% 3.40% 5.79%
Number of salaries quoted 19 15 7
Average salary £42,500 £30,000 £60,000
Average salary % change year-on-year
+41.66% -50.00%
90% offered a salary of more than £21,500 £28,000 £34,000
10% offered a salary of more than £46,000 £45,000 £68,500
UK excluding London average salary £45,000 £45,000 £44,000
% change year-on-year
- +2.27%
Service Delivery
South Wales

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Cardiff region.

Processes & Methodologies Category
Cardiff
Permanent IT job ads with a match in the
Processes & Methodologies category
471 470 259
As % of all permanent IT jobs located in Cardiff 77.09% 81.46% 64.75%
Number of salaries quoted 401 406 233
Average salary £35,000 £37,500 £35,000
Average salary % change year-on-year
-6.66% +7.14%
90% offered a salary of more than £27,500 £28,000 £26,000
10% offered a salary of more than £50,000 £60,000 £57,500
UK excluding London average salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

Service Delivery
Jobs Demand Trend in Cardiff

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Cardiff region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Cardiff

Service Delivery
Salary Trend in Cardiff

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Cardiff region.

Service Delivery Salary Trend in Cardiff

Service Delivery
Salary Histogram in Cardiff

This chart provides a salary histogram for IT jobs citing Service Delivery across the Cardiff region over the 3 months to 24 October 2014.

Service Delivery Salary Histogram in Cardiff

Service Delivery
Top 30 Related IT Skills in Cardiff

For the 6 months to 24 October 2014, IT jobs across the Cardiff region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 27 (54.00%) ITIL
2 18 (36.00%) SLA
3 11 (22.00%) Finance
4 10 (20.00%) Cisco Certification
4 10 (20.00%) Service Management
4 10 (20.00%) Firewall
4 10 (20.00%) LAN
4 10 (20.00%) CCNA
5 9 (18.00%) WAN
5 9 (18.00%) CheckPoint
5 9 (18.00%) Cisco
5 9 (18.00%) CCNP
5 9 (18.00%) Wireless
5 9 (18.00%) Network Management
5 9 (18.00%) Cisco Nexus
6 7 (14.00%) Microsoft
7 6 (12.00%) ITIL Certification
7 6 (12.00%) Project Management
7 6 (12.00%) HTML
7 6 (12.00%) Mentoring
8 5 (10.00%) Windows
8 5 (10.00%) Incident Management
9 4 (8.00%) Agile Software Development
9 4 (8.00%) Welsh Language
9 4 (8.00%) Problem Management
9 4 (8.00%) Scrum
9 4 (8.00%) Java
9 4 (8.00%) RPG
9 4 (8.00%) SQL
9 4 (8.00%) Continuous Improvement

Service Delivery
Top Related IT Skills in Cardiff by Category

For the 6 months to 24 October 2014, IT jobs across the Cardiff region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 3 (6.00%) CMS
2 2 (4.00%) SharePoint 2010
2 2 (4.00%) Lync
2 2 (4.00%) SharePoint
3 1 (2.00%) GroupWise
Applications
1 1 (2.00%) MS Office
1 1 (2.00%) MS Excel
Business Applications
1 2 (4.00%) SAP BPC
2 1 (2.00%) GoldMine
Cloud Services
1 2 (4.00%) SaaS
1 2 (4.00%) Office 365
Communications & Networking
1 10 (20.00%) LAN
1 10 (20.00%) Firewall
2 9 (18.00%) Wireless
2 9 (18.00%) Cisco Nexus
2 9 (18.00%) WAN
3 2 (4.00%) DHCP
3 2 (4.00%) VoIP
3 2 (4.00%) DNS
3 2 (4.00%) Intranet
4 1 (2.00%) FTP
4 1 (2.00%) VPN
4 1 (2.00%) Network Security
Database & Business Intelligence
1 2 (4.00%) SQL Server
1 2 (4.00%) SAP BI
1 2 (4.00%) Relational Database
General
1 11 (22.00%) Finance
2 4 (8.00%) Welsh Language
3 2 (4.00%) Telecoms
4 1 (2.00%) Advertising
Job Titles
1 19 (38.00%) Service Manager
2 11 (22.00%) Services Delivery Manager
2 11 (22.00%) Delivery Manager
3 9 (18.00%) Senior Network Engineer
3 9 (18.00%) Analyst
3 9 (18.00%) Network Engineer
4 5 (10.00%) Team Leader
5 4 (8.00%) Development Team Leader
5 4 (8.00%) Service Desk Analyst
5 4 (8.00%) Service Analyst
6 3 (6.00%) Administrator
6 3 (6.00%) Systems Administrator
6 3 (6.00%) Customer Services Manager
7 2 (4.00%) Senior Systems Developer
7 2 (4.00%) Service Desk Manager
7 2 (4.00%) Support Manager
7 2 (4.00%) Systems Accountant
7 2 (4.00%) Systems Developer
7 2 (4.00%) Senior Developer
7 2 (4.00%) Systems Support
Libraries, Frameworks & Software Standards
1 6 (12.00%) HTML
2 2 (4.00%) .NET
2 2 (4.00%) CSS
2 2 (4.00%) XML
2 2 (4.00%) .NET Framework
Miscellaneous
1 4 (8.00%) Analytical Skills
1 4 (8.00%) Data Structures
2 3 (6.00%) User Experience
3 2 (4.00%) Digital Media
3 2 (4.00%) Management Information System
4 1 (2.00%) Data Protection Act
4 1 (2.00%) SCADA
4 1 (2.00%) Life Science
4 1 (2.00%) Fat Client
4 1 (2.00%) Thin Client
4 1 (2.00%) Blackberry
4 1 (2.00%) Performance Metrics
Operating Systems
1 5 (10.00%) Windows
2 3 (6.00%) Linux
3 2 (4.00%) UNIX
4 1 (2.00%) Windows XP
Processes & Methodologies
1 27 (54.00%) ITIL
2 10 (20.00%) Service Management
3 9 (18.00%) Network Management
4 6 (12.00%) Mentoring
4 6 (12.00%) Project Management
5 5 (10.00%) Incident Management
6 4 (8.00%) Scrum
6 4 (8.00%) Agile Software Development
6 4 (8.00%) Problem Management
6 4 (8.00%) Continuous Improvement
6 4 (8.00%) People Management
7 3 (6.00%) Change Management
8 2 (4.00%) ITSM
8 2 (4.00%) Business Intelligence
8 2 (4.00%) Content Management
8 2 (4.00%) Bioinformatics
8 2 (4.00%) Systems Analysis
8 2 (4.00%) Service Desk Management
8 2 (4.00%) Coaching
8 2 (4.00%) Parallel Computing
Programming Languages
1 4 (8.00%) Java
1 4 (8.00%) RPG
1 4 (8.00%) SQL
2 2 (4.00%) VB.NET
2 2 (4.00%) JavaScript
2 2 (4.00%) PHP
2 2 (4.00%) C#
3 1 (2.00%) C
3 1 (2.00%) Fortran
Qualifications
1 10 (20.00%) CCNA
1 10 (20.00%) Cisco Certification
2 9 (18.00%) CCNP
3 6 (12.00%) ITIL Certification
4 3 (6.00%) SC Cleared
4 3 (6.00%) Security Cleared
4 3 (6.00%) Microsoft Certification
5 2 (4.00%) CISSP
5 2 (4.00%) MCSA
5 2 (4.00%) MCP
5 2 (4.00%) MCTS
6 1 (2.00%) Six Sigma Master Black Belt
6 1 (2.00%) Six Sigma Black Belt
6 1 (2.00%) PMP
6 1 (2.00%) PMI Certification
6 1 (2.00%) MCSE
Quality Assurance & Compliance
1 18 (36.00%) SLA
System Software
1 3 (6.00%) Active Directory
Systems Management
1 2 (4.00%) WSUS
Vendors
1 9 (18.00%) Cisco
1 9 (18.00%) CheckPoint
2 7 (14.00%) Microsoft
3 2 (4.00%) Dell
3 2 (4.00%) SAP
4 1 (2.00%) VMware
4 1 (2.00%) Citrix
4 1 (2.00%) Novell
Cardiff
Cardiff University
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Cardiff
Cardiff University
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