The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Cardiff region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 29 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 May 2015
Same period 2014 Same period 2013
Services Delivery
Rank 50 40 63
Rank change year-on-year
-10 +23
Permanent jobs citing Service Delivery 22 35 7
As % of all permanent IT jobs located in Cardiff 3.22% 5.12% 1.23%
As % of the Processes & Methodologies category 3.91% 6.23% 1.62%
Number of salaries quoted 15 31 4
Average salary £37,500 £31,000 £50,000
Average salary % change year-on-year
+20.96% -38.00%
90% offered a salary of more than £28,400 £27,500 £46,500
10% offered a salary of more than £45,000 £40,000 £53,500
UK excluding London average salary £45,000 £45,000 £45,000
Service Delivery
South Wales

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Cardiff region.

Processes & Methodologies Category
Cardiff
Permanent IT job ads with a match in the
Processes & Methodologies category
563 562 433
As % of all permanent IT jobs located in Cardiff 82.31% 82.16% 76.37%
Number of salaries quoted 453 470 372
Average salary £37,500 £37,500 £35,000
Average salary % change year-on-year
- +7.14%
90% offered a salary of more than £27,000 £29,000 £26,000
10% offered a salary of more than £55,000 £47,500 £52,500
UK excluding London average salary £44,500 £42,500 £40,000
% change year-on-year
+4.70% +6.25%

Service Delivery
Jobs Demand Trend in Cardiff

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Cardiff region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Cardiff

Service Delivery
Salary Trend in Cardiff

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Cardiff region.

Service Delivery Salary Trend in Cardiff

Service Delivery
Salary Histogram in Cardiff

This chart provides a salary histogram for IT jobs citing Service Delivery across the Cardiff region over the 3 months to 29 May 2015.

Service Delivery Salary Histogram in Cardiff

Service Delivery
Top 30 Related IT Skills in Cardiff

For the 6 months to 29 May 2015, IT jobs across the Cardiff region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 16 (48.48%) ITIL
2 8 (24.24%) Windows
2 8 (24.24%) Microsoft
2 8 (24.24%) Project Management
2 8 (24.24%) Continuous Improvement
3 7 (21.21%) Finance
3 7 (21.21%) Service Management
3 7 (21.21%) Active Directory
4 6 (18.18%) Change Management
4 6 (18.18%) Problem Management
5 5 (15.15%) Performance Management
5 5 (15.15%) MS Excel
5 5 (15.15%) Mentoring
6 4 (12.12%) Linux
6 4 (12.12%) LAN
6 4 (12.12%) Incident Management
6 4 (12.12%) ITIL V3
7 3 (9.09%) Welsh Language
7 3 (9.09%) DWR
7 3 (9.09%) SCCM
7 3 (9.09%) Windows 7
7 3 (9.09%) WSUS
7 3 (9.09%) Matrix Management
7 3 (9.09%) Agile Software Development
7 3 (9.09%) SLA
7 3 (9.09%) Cisco
7 3 (9.09%) Citrix
7 3 (9.09%) Microsoft Certification
7 3 (9.09%) McAfee
7 3 (9.09%) Benchmarking

Service Delivery
Top Related IT Skills in Cardiff by Category

For the 6 months to 29 May 2015, IT jobs across the Cardiff region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 2 (6.06%) Apache
1 2 (6.06%) Tomcat
1 2 (6.06%) IBM Notes
1 2 (6.06%) SharePoint
1 2 (6.06%) Lync
2 1 (3.03%) IIS
Applications
1 5 (15.15%) MS Excel
2 3 (9.09%) MS Office
Cloud Services
1 2 (6.06%) Office 365
1 2 (6.06%) SaaS
2 1 (3.03%) Amazon EC2
2 1 (3.03%) Microsoft Azure
2 1 (3.03%) Amazon AWS
Communications & Networking
1 4 (12.12%) LAN
2 3 (9.09%) WAN
3 2 (6.06%) Internet
3 2 (6.06%) VoIP
4 1 (3.03%) Network Security
4 1 (3.03%) SAN
4 1 (3.03%) DNS
Database & Business Intelligence
1 1 (3.03%) Data Warehouse
1 1 (3.03%) SQL Server
1 1 (3.03%) Amazon RDS
Development Applications
1 2 (6.06%) Gradle
1 2 (6.06%) Jenkins
1 2 (6.06%) Ant
1 2 (6.06%) IntelliJ
1 2 (6.06%) Eclipse
1 2 (6.06%) Maven
2 1 (3.03%) Git (software)
2 1 (3.03%) Team Foundation Server
General
1 7 (21.21%) Finance
2 3 (9.09%) Welsh Language
3 2 (6.06%) Telecoms
4 1 (3.03%) Italian Language
4 1 (3.03%) Publishing
4 1 (3.03%) Banking
Job Titles
1 8 (24.24%) Analyst
1 8 (24.24%) Service Manager
2 7 (21.21%) Delivery Manager
2 7 (21.21%) Service Analyst
3 6 (18.18%) Services Delivery Manager
4 5 (15.15%) Developer
5 3 (9.09%) Service Desk Analyst
5 3 (9.09%) Team Leader
5 3 (9.09%) Problem Manager
5 3 (9.09%) AWS Developer
6 2 (6.06%) ICT Officer
6 2 (6.06%) Senior ICT Officer
6 2 (6.06%) Senior Developer
6 2 (6.06%) Applications Support
6 2 (6.06%) Java Developer
6 2 (6.06%) Service Desk Manager
6 2 (6.06%) Senior Java Developer
6 2 (6.06%) Services Delivery Analyst
7 1 (3.03%) Designer
7 1 (3.03%) Operations Engineer
Libraries, Frameworks & Software Standards
1 3 (9.09%) DWR
2 2 (6.06%) J2EE
2 2 (6.06%) HTML
2 2 (6.06%) CSS
2 2 (6.06%) Spring
2 2 (6.06%) Hibernate
2 2 (6.06%) REST
2 2 (6.06%) RESTful
3 1 (3.03%) Web Services
Miscellaneous
1 1 (3.03%) Fat Client
1 1 (3.03%) Computer Science
1 1 (3.03%) Thin Client
1 1 (3.03%) Management Information System
1 1 (3.03%) Analytical Skills
1 1 (3.03%) Public Cloud
Operating Systems
1 8 (24.24%) Windows
2 4 (12.12%) Linux
3 3 (9.09%) Windows 7
4 2 (6.06%) Windows XP
4 2 (6.06%) UNIX
5 1 (3.03%) Windows Server 2008
5 1 (3.03%) CentOS
5 1 (3.03%) FreeBSD
5 1 (3.03%) Windows Server 2012
Processes & Methodologies
1 16 (48.48%) ITIL
2 8 (24.24%) Project Management
2 8 (24.24%) Continuous Improvement
3 7 (21.21%) Service Management
4 6 (18.18%) Change Management
4 6 (18.18%) Problem Management
5 5 (15.15%) Performance Management
5 5 (15.15%) Mentoring
6 4 (12.12%) Incident Management
6 4 (12.12%) ITIL V3
7 3 (9.09%) Matrix Management
7 3 (9.09%) Agile Software Development
7 3 (9.09%) Benchmarking
7 3 (9.09%) Coaching
7 3 (9.09%) People Management
8 2 (6.06%) SDLC
8 2 (6.06%) CRM
8 2 (6.06%) ITSM
8 2 (6.06%) Stakeholder Management
8 2 (6.06%) Scrum
Programming Languages
1 3 (9.09%) Python
1 3 (9.09%) Perl
1 3 (9.09%) SQL
2 2 (6.06%) Java
2 2 (6.06%) JavaScript
2 2 (6.06%) PowerShell
2 2 (6.06%) Scala
2 2 (6.06%) Bash Shell
Qualifications
1 3 (9.09%) Microsoft Certification
1 3 (9.09%) MCSE
1 3 (9.09%) MCSA
2 2 (6.06%) ITIL Foundation Certificate
2 2 (6.06%) MCTS
2 2 (6.06%) MCITP
3 1 (3.03%) Degree
3 1 (3.03%) GCIA
3 1 (3.03%) CEH
3 1 (3.03%) VMware Certified Professional (VCP)
3 1 (3.03%) CISSP
3 1 (3.03%) ITIL Certification
Quality Assurance & Compliance
1 3 (9.09%) SLA
System Software
1 7 (21.21%) Active Directory
2 2 (6.06%) VMware Infrastructure
3 1 (3.03%) Hyper-V
Systems Management
1 3 (9.09%) SCCM
1 3 (9.09%) WSUS
2 2 (6.06%) Norton AntiVirus
3 1 (3.03%) SCOM
3 1 (3.03%) Nagios
3 1 (3.03%) Graphite
Vendors
1 8 (24.24%) Microsoft
2 3 (9.09%) Cisco
2 3 (9.09%) Citrix
2 3 (9.09%) McAfee
2 3 (9.09%) ServiceNow
3 2 (6.06%) Symantec
3 2 (6.06%) Lotus
3 2 (6.06%) Apple
3 2 (6.06%) CheckPoint
3 2 (6.06%) BT
3 2 (6.06%) VMware
4 1 (3.03%) Dell
4 1 (3.03%) NetApp
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