The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Cardiff region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 20 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
20 Aug 2014
Same period 2013 Same period 2012
Services Delivery
Rank 49 53 40
Rank change year-on-year
+4 -13
Permanent jobs citing Service Delivery 19 11 8
As % of all permanent IT jobs located in Cardiff 2.85% 1.83% 2.18%
As % of the Processes & Methodologies category 3.96% 2.44% 3.08%
Number of salaries quoted 16 11 4
Average salary £40,000 £30,000 £52,000
Average salary % change year-on-year
+33.33% -42.30%
90% offered a salary of more than £30,590 £28,000 £36,500
10% offered a salary of more than £80,000 £45,000 £69,250
UK excluding London average salary £44,000 £44,250 £42,500
% change year-on-year
-0.56% +4.11%
Service Delivery
South Wales

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Cardiff region.

Processes & Methodologies Category
Cardiff
Permanent IT job ads with a match in the
Processes & Methodologies category
480 451 260
As % of all permanent IT jobs located in Cardiff 72.07% 75.04% 70.84%
Number of salaries quoted 432 375 231
Average salary £35,000 £35,000 £34,545
Average salary % change year-on-year
- +1.31%
90% offered a salary of more than £27,500 £28,000 £25,000
10% offered a salary of more than £50,000 £50,000 £55,000
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

Service Delivery
Jobs Demand Trend in Cardiff

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Cardiff region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Cardiff

Service Delivery
Salary Trend in Cardiff

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Cardiff region.

Service Delivery Salary Trend in Cardiff

Service Delivery
Salary Histogram in Cardiff

This chart provides a salary histogram for IT jobs citing Service Delivery across the Cardiff region over the 3 months to 20 August 2014.

Service Delivery Salary Histogram in Cardiff

Service Delivery
Top 30 Related IT Skills in Cardiff

For the 6 months to 20 August 2014, IT jobs across the Cardiff region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 36 (67.92%) ITIL
2 24 (45.28%) SLA
3 13 (24.53%) Service Management
4 11 (20.75%) CCNA
4 11 (20.75%) Cisco Certification
5 9 (16.98%) Cisco
5 9 (16.98%) LAN
5 9 (16.98%) WAN
5 9 (16.98%) CheckPoint
5 9 (16.98%) CCNP
5 9 (16.98%) Finance
5 9 (16.98%) Firewall
5 9 (16.98%) Wireless
5 9 (16.98%) Network Management
5 9 (16.98%) Cisco Nexus
6 7 (13.21%) Project Management
6 7 (13.21%) ITIL Certification
7 6 (11.32%) Microsoft
7 6 (11.32%) Change Management
7 6 (11.32%) Continuous Improvement
7 6 (11.32%) Welsh Language
8 5 (9.43%) Performance Management
9 4 (7.55%) SAP BPC
9 4 (7.55%) Incident Management
9 4 (7.55%) Problem Management
9 4 (7.55%) Digital Media
9 4 (7.55%) Procure-to-pay
9 4 (7.55%) Telecoms
9 4 (7.55%) SAP BI
9 4 (7.55%) Business Intelligence

Service Delivery
Top Related IT Skills in Cardiff by Category

For the 6 months to 20 August 2014, IT jobs across the Cardiff region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 3 (5.66%) CMS
2 2 (3.77%) SharePoint 2010
2 2 (3.77%) SharePoint
3 1 (1.89%) GroupWise
Applications
1 3 (5.66%) MS Excel
2 2 (3.77%) MS Office
Business Applications
1 4 (7.55%) SAP BPC
2 1 (1.89%) GoldMine
Cloud Services
1 2 (3.77%) SaaS
1 2 (3.77%) Office 365
Communications & Networking
1 9 (16.98%) LAN
1 9 (16.98%) WAN
1 9 (16.98%) Firewall
1 9 (16.98%) Wireless
1 9 (16.98%) Cisco Nexus
2 2 (3.77%) Intranet
3 1 (1.89%) FTP
3 1 (1.89%) VPN
Database & Business Intelligence
1 4 (7.55%) SAP BI
2 2 (3.77%) Relational Database
2 2 (3.77%) SQL Server
General
1 9 (16.98%) Finance
2 6 (11.32%) Welsh Language
3 4 (7.55%) Telecoms
4 1 (1.89%) Advertising
Job Titles
1 25 (47.17%) Service Manager
2 16 (30.19%) Services Delivery Manager
2 16 (30.19%) Delivery Manager
3 9 (16.98%) Senior Network Engineer
3 9 (16.98%) Network Engineer
4 6 (11.32%) Analyst
5 4 (7.55%) Service Analyst
5 4 (7.55%) Developer
5 4 (7.55%) Service Desk Analyst
5 4 (7.55%) Systems Accountant
5 4 (7.55%) Service Desk Manager
6 2 (3.77%) Senior Systems Developer
6 2 (3.77%) Systems Developer
6 2 (3.77%) Support Manager
6 2 (3.77%) Senior Developer
6 2 (3.77%) Java Developer
6 2 (3.77%) Customer Services Manager
6 2 (3.77%) Service Support Manager
7 1 (1.89%) Head of Operations
7 1 (1.89%) Head of Service Delivery
Libraries, Frameworks & Software Standards
1 2 (3.77%) HTML
1 2 (3.77%) .NET
1 2 (3.77%) CSS
1 2 (3.77%) XML
1 2 (3.77%) .NET Framework
Miscellaneous
1 4 (7.55%) Digital Media
2 2 (3.77%) Management Information System
3 1 (1.89%) Data Protection Act
3 1 (1.89%) Blackberry
Operating Systems
1 4 (7.55%) Windows
2 3 (5.66%) Linux
3 1 (1.89%) Windows XP
Processes & Methodologies
1 36 (67.92%) ITIL
2 13 (24.53%) Service Management
3 9 (16.98%) Network Management
4 7 (13.21%) Project Management
5 6 (11.32%) Continuous Improvement
5 6 (11.32%) Change Management
6 5 (9.43%) Performance Management
7 4 (7.55%) Problem Management
7 4 (7.55%) Procure-to-pay
7 4 (7.55%) Business Intelligence
7 4 (7.55%) B2B
7 4 (7.55%) Incident Management
8 3 (5.66%) Six Sigma
9 2 (3.77%) Data Management
9 2 (3.77%) Content Management
9 2 (3.77%) Knowledge Management
9 2 (3.77%) Workflow
9 2 (3.77%) Service Desk Management
9 2 (3.77%) ITIL V3
9 2 (3.77%) Web Development
Programming Languages
1 2 (3.77%) C#
1 2 (3.77%) Java
1 2 (3.77%) JavaScript
1 2 (3.77%) PHP
1 2 (3.77%) VB.NET
Qualifications
1 11 (20.75%) CCNA
1 11 (20.75%) Cisco Certification
2 9 (16.98%) CCNP
3 7 (13.21%) ITIL Certification
4 2 (3.77%) PMP
4 2 (3.77%) PMI Certification
4 2 (3.77%) MCSE
4 2 (3.77%) CISSP
4 2 (3.77%) Microsoft Certification
5 1 (1.89%) SAP Certification
5 1 (1.89%) ACCA
5 1 (1.89%) CIMA
5 1 (1.89%) Six Sigma Master Black Belt
5 1 (1.89%) Six Sigma Black Belt
5 1 (1.89%) SC Cleared
5 1 (1.89%) Security Cleared
Quality Assurance & Compliance
1 24 (45.28%) SLA
Systems Management
1 1 (1.89%) SCCM
Vendors
1 9 (16.98%) Cisco
1 9 (16.98%) CheckPoint
2 6 (11.32%) Microsoft
3 4 (7.55%) SAP
4 1 (1.89%) Novell
4 1 (1.89%) VMware
Cardiff, South Glamorgan
CPS Group UK
Salary: £32000 - £38000 per annum
Posted: Yesterday
Cardiff, South Glamorgan
CPS Group UK
Salary: £42000 - £50000 per annum + Training & Generous Benefits Package
Posted: 4 days ago