The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Cardiff region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 17 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
17 Apr 2015
Same period 2014 Same period 2013
Services Delivery
Rank 53 43 67
Rank change year-on-year
-10 +24
Permanent jobs citing Service Delivery 15 25 5
As % of all permanent IT jobs located in Cardiff 2.30% 4.33% 0.83%
As % of the Processes & Methodologies category 2.81% 5.34% 1.09%
Number of salaries quoted 13 20 3
Average salary £35,000 £33,750 £50,000
Average salary % change year-on-year
+3.70% -32.50%
UK excluding London average salary £45,000 £45,000 £45,000
Service Delivery
South Wales

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Cardiff region.

Processes & Methodologies Category
Cardiff
Permanent IT job ads with a match in the
Processes & Methodologies category
534 468 458
As % of all permanent IT jobs located in Cardiff 81.90% 80.97% 76.46%
Number of salaries quoted 451 392 414
Average salary £37,500 £35,783 £35,000
Average salary % change year-on-year
+4.79% +2.23%
90% offered a salary of more than £26,000 £27,500 £25,500
10% offered a salary of more than £55,000 £46,000 £52,500
UK excluding London average salary £44,000 £42,500 £40,000
% change year-on-year
+3.52% +6.25%

Service Delivery
Jobs Demand Trend in Cardiff

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Cardiff region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Cardiff

Service Delivery
Salary Trend in Cardiff

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Cardiff region.

Service Delivery Salary Trend in Cardiff

Service Delivery
Salary Histogram in Cardiff

This chart provides a salary histogram for IT jobs citing Service Delivery across the Cardiff region over the 3 months to 17 April 2015.

Service Delivery Salary Histogram in Cardiff

Service Delivery
Top 30 Related IT Skills in Cardiff

For the 6 months to 17 April 2015, IT jobs across the Cardiff region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 20 (62.50%) ITIL
2 11 (34.38%) Service Management
2 11 (34.38%) Mentoring
3 9 (28.13%) Microsoft
4 8 (25.00%) Finance
4 8 (25.00%) Problem Management
5 7 (21.88%) Microsoft Azure
5 7 (21.88%) Hyper-V
5 7 (21.88%) Disaster Recovery
5 7 (21.88%) Active Directory
5 7 (21.88%) Windows
6 6 (18.75%) Citrix
6 6 (18.75%) SLA
6 6 (18.75%) Cisco
6 6 (18.75%) MS Excel
6 6 (18.75%) Change Management
6 6 (18.75%) McAfee
6 6 (18.75%) SolarWinds
6 6 (18.75%) Capacity Planning
6 6 (18.75%) Continuous Improvement
6 6 (18.75%) Welsh Language
6 6 (18.75%) SCCM
6 6 (18.75%) WSUS
6 6 (18.75%) Line Management
7 5 (15.63%) VMware
7 5 (15.63%) VMware Infrastructure
7 5 (15.63%) Office 365
7 5 (15.63%) CheckPoint
7 5 (15.63%) ITSM
7 5 (15.63%) VoIP

Service Delivery
Top Related IT Skills in Cardiff by Category

For the 6 months to 17 April 2015, IT jobs across the Cardiff region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 2 (6.25%) IBM Notes
1 2 (6.25%) Lync
2 1 (3.13%) IIS
Applications
1 6 (18.75%) MS Excel
2 3 (9.38%) MS Office
Cloud Services
1 7 (21.88%) Microsoft Azure
2 5 (15.63%) Office 365
3 3 (9.38%) IaaS
4 2 (6.25%) SaaS
5 1 (3.13%) Amazon EC2
5 1 (3.13%) Amazon AWS
Communications & Networking
1 5 (15.63%) VoIP
1 5 (15.63%) WAN
2 4 (12.50%) DNS
3 3 (9.38%) Cisco ASA
3 3 (9.38%) Cisco Nexus
3 3 (9.38%) LAN
3 3 (9.38%) DHCP
3 3 (9.38%) VPN
3 3 (9.38%) MPLS
3 3 (9.38%) Wireless
3 3 (9.38%) Wireshark
4 1 (3.13%) Network Security
4 1 (3.13%) SAN
Database & Business Intelligence
1 1 (3.13%) SQL Server
1 1 (3.13%) Amazon RDS
General
1 8 (25.00%) Finance
2 6 (18.75%) Welsh Language
3 1 (3.13%) Banking
3 1 (3.13%) Italian Language
Job Titles
1 8 (25.00%) Service Manager
2 7 (21.88%) Analyst
3 6 (18.75%) Service Analyst
4 4 (12.50%) Team Leader
4 4 (12.50%) Delivery Manager
5 3 (9.38%) Problem Manager
5 3 (9.38%) Server Engineer
5 3 (9.38%) Service Desk Analyst
5 3 (9.38%) Services Delivery Manager
5 3 (9.38%) Network Engineer
6 2 (6.25%) Systems Support
6 2 (6.25%) Technical Manager
6 2 (6.25%) Service Desk Manager
6 2 (6.25%) Services Delivery Analyst
6 2 (6.25%) Service Desk Team Leader
7 1 (3.13%) Service Desk Supervisor
7 1 (3.13%) Designer
7 1 (3.13%) Operations Engineer
7 1 (3.13%) Project Delivery Manager
7 1 (3.13%) Technical Services Manager
Libraries, Frameworks & Software Standards
1 1 (3.13%) .NET
1 1 (3.13%) Web Services
1 1 (3.13%) .NET Framework
Miscellaneous
1 2 (6.25%) Performance Metrics
2 1 (3.13%) Public Cloud
2 1 (3.13%) Thin Client
2 1 (3.13%) Management Information System
2 1 (3.13%) Computer Science
2 1 (3.13%) Fat Client
2 1 (3.13%) Analytical Skills
Operating Systems
1 7 (21.88%) Windows
2 3 (9.38%) Linux
3 2 (6.25%) Windows XP
4 1 (3.13%) Windows Server 2008
4 1 (3.13%) CentOS
4 1 (3.13%) Windows Server 2012
4 1 (3.13%) FreeBSD
Processes & Methodologies
1 20 (62.50%) ITIL
2 11 (34.38%) Service Management
2 11 (34.38%) Mentoring
3 8 (25.00%) Problem Management
4 7 (21.88%) Disaster Recovery
5 6 (18.75%) Change Management
5 6 (18.75%) Capacity Planning
5 6 (18.75%) Line Management
5 6 (18.75%) Continuous Improvement
6 5 (15.63%) ITSM
7 4 (12.50%) Project Management
8 3 (9.38%) ITIL V3
8 3 (9.38%) Matrix Management
8 3 (9.38%) Coaching
8 3 (9.38%) People Management
8 3 (9.38%) Incident Management
8 3 (9.38%) Load Balancing
9 2 (6.25%) Biostatistics
9 2 (6.25%) Bioinformatics
9 2 (6.25%) Stakeholder Management
Programming Languages
1 5 (15.63%) SQL
2 4 (12.50%) PowerShell
3 1 (3.13%) Python
3 1 (3.13%) Fortran
3 1 (3.13%) C
3 1 (3.13%) Perl
Qualifications
1 3 (9.38%) MCSE
1 3 (9.38%) MCSA
1 3 (9.38%) CCNP
1 3 (9.38%) CCNA
1 3 (9.38%) Cisco Certification
1 3 (9.38%) Microsoft Certification
2 2 (6.25%) ITIL Certification
2 2 (6.25%) MCTS
2 2 (6.25%) MCITP
2 2 (6.25%) ITIL Foundation Certificate
3 1 (3.13%) Degree
3 1 (3.13%) GCIA
3 1 (3.13%) CEH
3 1 (3.13%) VMware Certified Professional (VCP)
3 1 (3.13%) CISSP
Quality Assurance & Compliance
1 6 (18.75%) SLA
System Software
1 7 (21.88%) Active Directory
1 7 (21.88%) Hyper-V
2 5 (15.63%) VMware Infrastructure
3 3 (9.38%) vSphere
3 3 (9.38%) ProxySG
Systems Management
1 6 (18.75%) WSUS
1 6 (18.75%) SCCM
2 4 (12.50%) SCOM
3 2 (6.25%) Norton AntiVirus
4 1 (3.13%) Nagios
4 1 (3.13%) Graphite
Vendors
1 9 (28.13%) Microsoft
2 6 (18.75%) Citrix
2 6 (18.75%) McAfee
2 6 (18.75%) SolarWinds
2 6 (18.75%) Cisco
3 5 (15.63%) VMware
3 5 (15.63%) CheckPoint
4 4 (12.50%) NetApp
5 3 (9.38%) Juniper
5 3 (9.38%) HP
5 3 (9.38%) Mitel
5 3 (9.38%) Blue Coat
5 3 (9.38%) ServiceNow
6 2 (6.25%) BT
6 2 (6.25%) Lotus
6 2 (6.25%) Apple
6 2 (6.25%) Symantec
7 1 (3.13%) Dell