The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Cardiff region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 18 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
18 Sep 2014
Same period 2013 Same period 2012
Services Delivery
Rank 45 47 37
Rank change year-on-year
+2 -10
Permanent jobs citing Service Delivery 24 16 9
As % of all permanent IT jobs located in Cardiff 3.80% 2.80% 2.49%
As % of the Processes & Methodologies category 5.16% 3.51% 3.69%
Number of salaries quoted 20 16 3
Average salary £41,500 £30,000 £70,000
Average salary % change year-on-year
+38.33% -57.14%
UK excluding London average salary £44,000 £45,000 £42,500
% change year-on-year
-2.22% +5.88%
Service Delivery
South Wales

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Cardiff region.

Processes & Methodologies Category
Cardiff
Permanent IT job ads with a match in the
Processes & Methodologies category
465 456 244
As % of all permanent IT jobs located in Cardiff 73.58% 79.86% 67.40%
Number of salaries quoted 409 388 213
Average salary £37,000 £35,000 £35,000
Average salary % change year-on-year
+5.71% -
90% offered a salary of more than £28,000 £28,000 £25,000
10% offered a salary of more than £48,298 £62,500 £55,000
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

Service Delivery
Jobs Demand Trend in Cardiff

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Cardiff region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Cardiff

Service Delivery
Salary Trend in Cardiff

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Cardiff region.

Service Delivery Salary Trend in Cardiff

Service Delivery
Salary Histogram in Cardiff

This chart provides a salary histogram for IT jobs citing Service Delivery across the Cardiff region over the 3 months to 18 September 2014.

Service Delivery Salary Histogram in Cardiff

Service Delivery
Top 30 Related IT Skills in Cardiff

For the 6 months to 18 September 2014, IT jobs across the Cardiff region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 35 (61.40%) ITIL
2 24 (42.11%) SLA
3 15 (26.32%) Service Management
4 12 (21.05%) Finance
5 10 (17.54%) CCNA
5 10 (17.54%) Cisco Certification
6 9 (15.79%) Firewall
6 9 (15.79%) LAN
7 8 (14.04%) Cisco
7 8 (14.04%) CCNP
7 8 (14.04%) WAN
7 8 (14.04%) Project Management
7 8 (14.04%) CheckPoint
7 8 (14.04%) Wireless
7 8 (14.04%) Network Management
7 8 (14.04%) Cisco Nexus
8 7 (12.28%) Change Management
9 6 (10.53%) ITIL Certification
9 6 (10.53%) Microsoft
9 6 (10.53%) HTML
9 6 (10.53%) Welsh Language
10 5 (8.77%) Problem Management
10 5 (8.77%) Continuous Improvement
10 5 (8.77%) Scrum
10 5 (8.77%) Agile Software Development
10 5 (8.77%) Incident Management
10 5 (8.77%) Windows
10 5 (8.77%) Mentoring
11 4 (7.02%) User Experience
11 4 (7.02%) Analytical Skills

Service Delivery
Top Related IT Skills in Cardiff by Category

For the 6 months to 18 September 2014, IT jobs across the Cardiff region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 3 (5.26%) CMS
2 2 (3.51%) SharePoint
2 2 (3.51%) SharePoint 2010
3 1 (1.75%) Lync
3 1 (1.75%) GroupWise
Applications
1 1 (1.75%) MS Office
1 1 (1.75%) MS Excel
Business Applications
1 3 (5.26%) SAP BPC
2 1 (1.75%) GoldMine
Cloud Services
1 2 (3.51%) SaaS
1 2 (3.51%) Office 365
Communications & Networking
1 9 (15.79%) Firewall
1 9 (15.79%) LAN
2 8 (14.04%) WAN
2 8 (14.04%) Wireless
2 8 (14.04%) Cisco Nexus
3 2 (3.51%) Intranet
4 1 (1.75%) Network Security
4 1 (1.75%) VoIP
4 1 (1.75%) DHCP
4 1 (1.75%) FTP
4 1 (1.75%) VPN
4 1 (1.75%) DNS
Database & Business Intelligence
1 3 (5.26%) SAP BI
2 2 (3.51%) Relational Database
2 2 (3.51%) SQL Server
General
1 12 (21.05%) Finance
2 6 (10.53%) Welsh Language
3 4 (7.02%) Telecoms
4 1 (1.75%) Advertising
Job Titles
1 29 (50.88%) Service Manager
2 20 (35.09%) Services Delivery Manager
2 20 (35.09%) Delivery Manager
3 8 (14.04%) Analyst
3 8 (14.04%) Network Engineer
3 8 (14.04%) Senior Network Engineer
4 5 (8.77%) Service Desk Analyst
4 5 (8.77%) Service Analyst
5 4 (7.02%) Team Leader
5 4 (7.02%) Development Team Leader
6 3 (5.26%) Customer Services Manager
6 3 (5.26%) Systems Accountant
6 3 (5.26%) Service Desk Manager
7 2 (3.51%) Senior Developer
7 2 (3.51%) Developer
7 2 (3.51%) Senior Systems Developer
7 2 (3.51%) Support Manager
7 2 (3.51%) Service Support Manager
7 2 (3.51%) IT Services Manager
7 2 (3.51%) Systems Developer
Libraries, Frameworks & Software Standards
1 6 (10.53%) HTML
2 2 (3.51%) .NET
2 2 (3.51%) CSS
2 2 (3.51%) XML
2 2 (3.51%) .NET Framework
Miscellaneous
1 4 (7.02%) User Experience
1 4 (7.02%) Analytical Skills
1 4 (7.02%) Digital Media
2 2 (3.51%) Management Information System
3 1 (1.75%) Data Protection Act
3 1 (1.75%) SCADA
3 1 (1.75%) Life Science
3 1 (1.75%) Fat Client
3 1 (1.75%) Thin Client
3 1 (1.75%) Blackberry
Operating Systems
1 5 (8.77%) Windows
2 3 (5.26%) Linux
3 1 (1.75%) Windows XP
3 1 (1.75%) UNIX
Processes & Methodologies
1 35 (61.40%) ITIL
2 15 (26.32%) Service Management
3 8 (14.04%) Project Management
3 8 (14.04%) Network Management
4 7 (12.28%) Change Management
5 5 (8.77%) Problem Management
5 5 (8.77%) Continuous Improvement
5 5 (8.77%) Scrum
5 5 (8.77%) Agile Software Development
5 5 (8.77%) Incident Management
5 5 (8.77%) Mentoring
6 4 (7.02%) People Management
6 4 (7.02%) B2B
7 3 (5.26%) Performance Management
7 3 (5.26%) Business Intelligence
7 3 (5.26%) Six Sigma
7 3 (5.26%) Procure-to-pay
8 2 (3.51%) Coaching
8 2 (3.51%) Content Management
8 2 (3.51%) Systems Analysis
Programming Languages
1 4 (7.02%) Java
1 4 (7.02%) RPG
1 4 (7.02%) SQL
2 2 (3.51%) VB.NET
2 2 (3.51%) JavaScript
2 2 (3.51%) PHP
2 2 (3.51%) C#
Qualifications
1 10 (17.54%) CCNA
1 10 (17.54%) Cisco Certification
2 8 (14.04%) CCNP
3 6 (10.53%) ITIL Certification
4 3 (5.26%) SC Cleared
4 3 (5.26%) Security Cleared
4 3 (5.26%) CISSP
4 3 (5.26%) Microsoft Certification
5 2 (3.51%) PMP
5 2 (3.51%) PMI Certification
5 2 (3.51%) MCSE
6 1 (1.75%) Six Sigma Master Black Belt
6 1 (1.75%) Six Sigma Black Belt
6 1 (1.75%) MCTS
6 1 (1.75%) MCSA
6 1 (1.75%) MCP
Quality Assurance & Compliance
1 24 (42.11%) SLA
System Software
1 2 (3.51%) Active Directory
Systems Management
1 1 (1.75%) WSUS
Vendors
1 8 (14.04%) Cisco
1 8 (14.04%) CheckPoint
2 6 (10.53%) Microsoft
3 3 (5.26%) SAP
4 1 (1.75%) VMware
4 1 (1.75%) Dell
4 1 (1.75%) Citrix
4 1 (1.75%) Novell
Cardiff, South Glamorgan
CPS Group UK
Salary: £42000 - £50000 per annum + Training & Generous Benefits Package
Posted: Yesterday
Cardiff, South Glamorgan
Proactive Appointments
Salary: Unspecified £40 - £45k + Benefits
Posted: 6 days ago
Cardiff
Hays IT - Uk Posting account
Salary: £37000.00 - £44000.00 per annum
Posted: 15 days ago