The first table below looks at the demand for Service Delivery skills in IT jobs advertised for the Cardiff region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 17 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Cardiff region.

Location
3 months to
17 May 2013
Same period 2012 Same period 2011
Services Delivery
Rank 56 36 47
Rank change year-on-year
-20 +11
Permanent jobs citing Service Delivery 8 11 25
As % of all permanent IT jobs located in Cardiff 1.399% 2.632% 4.333%
As % of the Processes & Methodologies category 1.951% 3.971% 5.400%
Number of salaries quoted 4 11 23
Average salary £50,000 £50,000 £37,500
Average salary % change year-on-year
- +33.33%
90% offered a salary of more than £46,500 £27,500 £31,000
10% offered a salary of more than £53,500 £52,500 £52,000
UK excluding London average salary £45,000 £45,000 £45,000
All Processes & Methodologies
Cardiff
Permanent IT job ads with a match in the
Processes & Methodologies category
410 277 463
As % of all permanent IT jobs located in Cardiff 71.68% 66.27% 80.24%
Number of salaries quoted 361 258 432
Average salary £35,000 £34,000 £36,500
Average salary % change year-on-year
+2.94% -6.84%
90% offered a salary of more than £25,500 £25,500 £26,000
10% offered a salary of more than £47,500 £52,500 £50,000
UK excluding London average salary £40,000 £41,000 £40,000
% change year-on-year
-2.43% +2.50%
Service Delivery
South Wales

Service Delivery
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Cardiff region as a proportion of the total demand within the Processes & Methodologies category.

Cardiff Service Delivery Jobs Demand Trend

Service Delivery
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Cardiff region.

Cardiff Service Delivery Salary Trend

Service Delivery
Top 30 Related IT Skills

For the 6 months to 17 May 2013, IT jobs across the Cardiff region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 7 (41.18%) ITIL
2 5 (29.41%) Law
2 5 (29.41%) Replication
2 5 (29.41%) SQL
2 5 (29.41%) SQL Server
2 5 (29.41%) Data Warehouse
2 5 (29.41%) ETL
2 5 (29.41%) SQL Server Reporting Services
2 5 (29.41%) SQL Server Integration Services
2 5 (29.41%) Incident Management
3 4 (23.53%) Problem Management
3 4 (23.53%) SLA
3 4 (23.53%) Service Management
4 3 (17.65%) Change Management
4 3 (17.65%) Advertising
4 3 (17.65%) Workflow
4 3 (17.65%) C
4 3 (17.65%) Cloud Computing
4 3 (17.65%) ITIL V3
5 2 (11.76%) Document Management
5 2 (11.76%) Enterprise Architecture
5 2 (11.76%) Papyrus
5 2 (11.76%) Change Control
5 2 (11.76%) Documentum
5 2 (11.76%) Kofax
5 2 (11.76%) Avaya
6 1 (5.882%) Disaster Recovery
6 1 (5.882%) ITSM
6 1 (5.882%) Finance
6 1 (5.882%) Business Continuity

Service Delivery
Top Related IT Skills by Category

For the 6 months to 17 May 2013, IT jobs across the Cardiff region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 2 (11.76%) Documentum
1 2 (11.76%) Papyrus
Database & Business Intelligence
1 5 (29.41%) SQL Server
1 5 (29.41%) Data Warehouse
1 5 (29.41%) SQL Server Reporting Services
1 5 (29.41%) SQL Server Integration Services
Development Applications
1 1 (5.882%) Subversion
General
1 5 (29.41%) Law
2 3 (17.65%) Advertising
3 1 (5.882%) Banking
3 1 (5.882%) Retail
3 1 (5.882%) Retail Banking
3 1 (5.882%) Finance
Job Titles
1 7 (41.18%) Analyst
2 5 (29.41%) DBA
2 5 (29.41%) Service Manager
2 5 (29.41%) SQL DBA
3 3 (17.65%) Developer
3 3 (17.65%) ITIL Manager
3 3 (17.65%) SQL Developer
3 3 (17.65%) ITIL Service Manager
4 2 (11.76%) Customer Services Manager
4 2 (11.76%) Business Analyst
4 2 (11.76%) Data Analyst
4 2 (11.76%) Technical Support Analyst
4 2 (11.76%) Technical Analyst
4 2 (11.76%) Support Analyst
4 2 (11.76%) Technical Support
5 1 (5.882%) Support Engineer
5 1 (5.882%) Service Analyst
5 1 (5.882%) Services Delivery Analyst
5 1 (5.882%) Financial Business Analyst
5 1 (5.882%) Financial Services Business Analyst
Miscellaneous
1 5 (29.41%) Replication
2 3 (17.65%) Cloud Computing
Operating Systems
1 1 (5.882%) Windows
1 1 (5.882%) Linux
Processes & Methodologies
1 7 (41.18%) ITIL
2 5 (29.41%) ETL
2 5 (29.41%) Incident Management
3 4 (23.53%) Service Management
3 4 (23.53%) Problem Management
4 3 (17.65%) ITIL V3
4 3 (17.65%) Change Management
4 3 (17.65%) Workflow
5 2 (11.76%) Enterprise Architecture
5 2 (11.76%) Change Control
5 2 (11.76%) Document Management
6 1 (5.882%) Use Case
6 1 (5.882%) Release Management
6 1 (5.882%) Project Planning
6 1 (5.882%) Business Continuity
6 1 (5.882%) Disaster Recovery
6 1 (5.882%) ITSM
Programming Languages
1 5 (29.41%) SQL
2 3 (17.65%) C
3 1 (5.882%) C++
3 1 (5.882%) Java
3 1 (5.882%) Perl
3 1 (5.882%) Python
3 1 (5.882%) Fortran
Qualifications
1 1 (5.882%) ITIL Certification
Quality Assurance & Compliance
1 4 (23.53%) SLA
2 1 (5.882%) QA
Vendors
1 2 (11.76%) Avaya
1 2 (11.76%) Kofax
2 1 (5.882%) SAP
CARDIFF (with frequent UK travel), South Wales
Responsible for the staffing and smooth running of the IT service desk, you will mentor the IT Support Analysts in service delivery best practice and assist with on-...
Consumer Futures
Salary: £33,000 per annum
Posted: 19 May 2013
Cardiff, South Glamorgan
Essential requirements include: MS Windows Server 2003 (MCSE or MCSA certification or equivalent demonstrable experience) MS Windows Server 2008 (MCITP certification or equivalent demonstrable experience ) Network infrastructure configuration...
Consumer Futures
Salary: £33,000 per annum
Posted: 13 May 2013