1st Line Support Analyst Jobs in Central London

First Line Support Analyst
London > Central London

The median First Line Support Analyst salary in Central London is £32,750 per year according to job vacancies posted during the 6 months to 5 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
5 May 2024
Same period 2023 Same period 2022
Rank 189 236 300
Rank change year-on-year +47 +64 -40
Permanent jobs requiring a 1st Line Support Analyst 6 6 3
As % of all permanent jobs advertised in Central London 0.16% 0.11% 0.037%
As % of the Job Titles category 0.17% 0.12% 0.039%
Number of salaries quoted 6 6 3
10th Percentile £25,250 £24,000 £23,800
25th Percentile £27,313 £25,750 £24,250
Median annual salary (50th Percentile) £32,750 £28,250 £25,000
Median % change year-on-year +15.93% +13.00% -16.67%
75th Percentile £36,563 £30,000 -
90th Percentile £41,875 £30,250 -
London median annual salary £32,500 £32,500 £26,000
% change year-on-year - +25.00% +2.97%

All Permanent IT Job Vacancies
Central London

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Central London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Central London with a recognized job title 3,598 5,042 7,714
% of permanent jobs with a recognized job title 95.21% 96.06% 95.72%
Number of salaries quoted 2,818 4,204 6,465
10th Percentile £40,000 £41,250 £42,500
25th Percentile £52,500 £54,250 £55,000
Median annual salary (50th Percentile) £72,500 £74,000 £72,500
Median % change year-on-year -2.03% +2.07% +3.57%
75th Percentile £95,000 £95,000 £93,750
90th Percentile £112,500 £112,500 £108,750
London median annual salary £70,000 £72,500 £70,000
% change year-on-year -3.45% +3.57% -

1st Line Support Analyst
Job Vacancy Trend in Central London

Job postings that featured 1st Line Support Analyst in the job title as a proportion of all IT jobs advertised in Central London.

Job vacancy trend for 1st Line Support Analyst in Central London

1st Line Support Analyst
Salary Trend in Central London

3-month moving average salary quoted in jobs citing 1st Line Support Analyst in Central London.

Salary trend for 1st Line Support Analyst in Central London

1st Line Support Analyst
Salary Histogram in Central London

Salary distribution for jobs citing 1st Line Support Analyst in Central London over the 6 months to 5 May 2024.

Salary histogram for 1st Line Support Analyst in Central London

1st Line Support Analyst
Job Locations in Central London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support Analyst within the Central London region over the 6 months to 5 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
City of London +53 5 £32,500 +15.04%
City of Westminster - 1 £42,500 -
1st Line Support Analyst
London

1st Line Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in Central London

For the 6 months to 5 May 2024, 1st Line Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Central London region featuring 1st Line Support Analyst in the job title.

1 6 (100.00%) Windows
2 5 (83.33%) Microsoft
2 5 (83.33%) Windows 10
2 5 (83.33%) Customer Service
3 3 (50.00%) Active Directory
3 3 (50.00%) Microsoft Office
4 2 (33.33%) ITSM
4 2 (33.33%) TCP/IP
4 2 (33.33%) Video Conferencing
4 2 (33.33%) Azure
4 2 (33.33%) Social Skills
4 2 (33.33%) Microsoft 365
4 2 (33.33%) Cybersecurity
4 2 (33.33%) Analytical Skills
4 2 (33.33%) Entra ID
5 1 (16.67%) Microsoft Intune
5 1 (16.67%) Break/Fix
5 1 (16.67%) Computer Science Degree
5 1 (16.67%) Self-Motivation
5 1 (16.67%) Tech Ops
5 1 (16.67%) Presentation Skills
5 1 (16.67%) Agile
5 1 (16.67%) Retail
5 1 (16.67%) MCDST
5 1 (16.67%) Degree
5 1 (16.67%) JIRA
5 1 (16.67%) Cisco IOS
5 1 (16.67%) Time Management
5 1 (16.67%) Hedge funds
5 1 (16.67%) Change Control

1st Line Support Analyst Skill Set
Co-occurring Skills and Capabilities in Central London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 3 (50.00%) Microsoft Office
2 1 (16.67%) Microsoft Excel
Cloud Services
1 2 (33.33%) Azure
1 2 (33.33%) Entra ID
1 2 (33.33%) Microsoft 365
Communications & Networking
1 2 (33.33%) TCP/IP
2 1 (16.67%) Cisco IOS
Development Applications
1 1 (16.67%) JIRA
General
1 2 (33.33%) Analytical Skills
1 2 (33.33%) Social Skills
2 1 (16.67%) Finance
2 1 (16.67%) Law
2 1 (16.67%) Legal
2 1 (16.67%) Manufacturing
2 1 (16.67%) Presentation Skills
2 1 (16.67%) Retail
Miscellaneous
1 2 (33.33%) Video Conferencing
2 1 (16.67%) Hedge funds
2 1 (16.67%) Self-Motivation
Operating Systems
1 6 (100.00%) Windows
2 5 (83.33%) Windows 10
Processes & Methodologies
1 5 (83.33%) Customer Service
2 2 (33.33%) Cybersecurity
2 2 (33.33%) ITSM
3 1 (16.67%) Agile
3 1 (16.67%) Break/Fix
3 1 (16.67%) Change Control
3 1 (16.67%) ITIL
3 1 (16.67%) Tech Ops
3 1 (16.67%) Time Management
Qualifications
1 1 (16.67%) Computer Science Degree
1 1 (16.67%) Degree
1 1 (16.67%) MCDST
1 1 (16.67%) MCP
1 1 (16.67%) MCSA
1 1 (16.67%) Microsoft Certification
System Software
1 3 (50.00%) Active Directory
Systems Management
1 1 (16.67%) Microsoft Intune
Vendors
1 5 (83.33%) Microsoft
2 1 (16.67%) Apple
2 1 (16.67%) Bloomberg
2 1 (16.67%) Cisco