Service Management Jobs in Central London

Service Management
London > Central London

The following table provides summary statistics for permanent job vacancies advertised in Central London with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 15 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
15 May 2024
Same period 2023 Same period 2022
Rank 88 81 154
Rank change year-on-year -7 +73 +56
Permanent jobs citing Service Management 116 194 161
As % of all permanent jobs advertised in Central London 3.08% 3.78% 1.98%
As % of the Processes & Methodologies category 3.34% 3.99% 2.07%
Number of salaries quoted 92 125 133
10th Percentile £36,500 £35,750 £32,500
25th Percentile £51,250 £41,250 £43,750
Median annual salary (50th Percentile) £65,000 £60,000 £58,000
Median % change year-on-year +8.33% +3.45% -7.20%
75th Percentile £78,750 £92,500 £77,500
90th Percentile £95,000 £99,000 £92,500
London median annual salary £65,000 £62,500 £57,500
% change year-on-year +4.00% +8.70% -14.18%

All Process and Methodology Skills
Central London

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Central London with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 3,473 4,867 7,766
As % of all permanent jobs advertised in Central London 92.17% 94.84% 95.43%
Number of salaries quoted 2,671 4,016 6,334
10th Percentile £40,000 £42,500 £45,000
25th Percentile £52,500 £55,000 £56,250
Median annual salary (50th Percentile) £72,500 £75,000 £72,500
Median % change year-on-year -3.33% +3.45% +3.57%
75th Percentile £95,000 £97,500 £93,750
90th Percentile £112,500 £112,500 £108,750
London median annual salary £70,500 £75,000 £70,000
% change year-on-year -6.00% +7.14% -

Service Management
Job Vacancy Trend in Central London

Job postings citing Service Management as a proportion of all IT jobs advertised in Central London.

Job vacancy trend for Service Management in Central London

Service Management
Salary Trend in Central London

3-month moving average salary quoted in jobs citing Service Management in Central London.

Salary trend for Service Management in Central London

Service Management
Salary Histogram in Central London

Salary distribution for jobs citing Service Management in Central London over the 6 months to 15 May 2024.

Salary histogram for Service Management in Central London

Service Management
Job Locations in Central London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the Central London region over the 6 months to 15 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
City of London +17 105 £65,000 -1.89% 20
West End of London -3 3 £50,000 +16.54% 2
Service Management
London

Service Management
Co-occurring Skills and Capabilities in Central London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (7.76%) Microsoft Exchange
2 3 (2.59%) SharePoint
3 2 (1.72%) SAS
4 1 (0.86%) Blackberry Enterprise Server
4 1 (0.86%) Skype for Business
Applications
1 18 (15.52%) Microsoft Excel
2 4 (3.45%) Microsoft Office
3 2 (1.72%) MS Visio
Business Applications
1 10 (8.62%) Remedy ITSM
2 1 (0.86%) Elite 3E
Cloud Services
1 27 (23.28%) Microsoft 365
2 18 (15.52%) Azure
3 15 (12.93%) Power Platform
4 13 (11.21%) Google Sheets
5 10 (8.62%) Entra ID
6 6 (5.17%) Azure Monitor
6 6 (5.17%) Azure Storage
7 5 (4.31%) Mimecast
8 2 (1.72%) AWS
8 2 (1.72%) SaaS
8 2 (1.72%) WhatsApp
Communications & Networking
1 5 (4.31%) Skype
2 4 (3.45%) VPN
3 3 (2.59%) DNS
4 2 (1.72%) DHCP
4 2 (1.72%) Firewall
4 2 (1.72%) LAN
4 2 (1.72%) Network Security
5 1 (0.86%) TCP/IP
5 1 (0.86%) WAN
5 1 (0.86%) Wi-Fi
5 1 (0.86%) Wireless
Database & Business Intelligence
1 15 (12.93%) Power BI
2 13 (11.21%) GIS
3 4 (3.45%) Geospatial Data
4 2 (1.72%) SAP HANA
5 1 (0.86%) SQL Server
Development Applications
1 8 (6.90%) JIRA
General
1 51 (43.97%) Social Skills
2 45 (38.79%) Finance
3 21 (18.10%) Analytical Skills
4 20 (17.24%) Law
5 17 (14.66%) Banking
6 15 (12.93%) Retail
7 13 (11.21%) Back Office
7 13 (11.21%) Legal
8 8 (6.90%) Retail Banking
9 4 (3.45%) Organisational Skills
10 3 (2.59%) Public Sector
11 2 (1.72%) Pharmaceutical
12 1 (0.86%) Inclusion and Diversity
12 1 (0.86%) Presentation Skills
Job Titles
1 20 (17.24%) Lead
2 17 (14.66%) Service Manager
3 13 (11.21%) Analyst
3 13 (11.21%) Digital Transformation
4 10 (8.62%) IT Manager
4 10 (8.62%) Team Leader
5 9 (7.76%) Digital Transformation Manager
5 9 (7.76%) Service Desk Team Leader
5 9 (7.76%) Transformation Manager
6 8 (6.90%) Delivery Manager
6 8 (6.90%) IT Services Manager
6 8 (6.90%) Service Delivery Manager
7 7 (6.03%) Architect
7 7 (6.03%) Head of IT
7 7 (6.03%) Head of IT Operations
7 7 (6.03%) Head of Operations
7 7 (6.03%) IT Services Delivery Manager
8 6 (5.17%) Azure Engineer
8 6 (5.17%) Cloud Engineer
8 6 (5.17%) ServiceNow Developer
Libraries, Frameworks & Software Standards
1 2 (1.72%) AngularJS
1 2 (1.72%) CSS
1 2 (1.72%) HTML
1 2 (1.72%) Twitter Bootstrap
1 2 (1.72%) Web Services
Miscellaneous
1 13 (11.21%) Management Information System
2 8 (6.90%) CMDB
3 6 (5.17%) Linux Command Line
3 6 (5.17%) Product Ownership
3 6 (5.17%) Public Cloud
4 4 (3.45%) Greenfield Project
4 4 (3.45%) Reinsurance
5 2 (1.72%) Enterprise Software
5 2 (1.72%) Legacy Systems
5 2 (1.72%) Video Conferencing
6 1 (0.86%) Blackberry
6 1 (0.86%) CCTV
6 1 (0.86%) Cloud Native
6 1 (0.86%) Data Centre
6 1 (0.86%) IVR
6 1 (0.86%) PKI
6 1 (0.86%) Replication
6 1 (0.86%) Security Posture
6 1 (0.86%) Smartphone
6 1 (0.86%) Virtual Team
Operating Systems
1 36 (31.03%) Windows
2 7 (6.03%) Linux
2 7 (6.03%) Windows Server
3 6 (5.17%) Android
3 6 (5.17%) Windows 10
4 5 (4.31%) Mac OS X
5 4 (3.45%) Windows 7
5 4 (3.45%) Windows Server 2008
6 2 (1.72%) Mac OS
7 1 (0.86%) Apple iOS
7 1 (0.86%) Red Hat Enterprise Linux
Processes & Methodologies
1 63 (54.31%) ITSM
2 57 (49.14%) ITIL
3 33 (28.45%) Service Delivery
4 29 (25.00%) Incident Management
4 29 (25.00%) Line Management
5 28 (24.14%) Problem-Solving
6 27 (23.28%) Change Management
7 17 (14.66%) Problem Management
8 16 (13.79%) Data Analysis
9 15 (12.93%) Roadmaps
10 13 (11.21%) Business Intelligence
10 13 (11.21%) Continuous Improvement
10 13 (11.21%) Customer Service
11 11 (9.48%) Major Incident Management
11 11 (9.48%) Service Desk Management
11 11 (9.48%) Trend Analysis
12 10 (8.62%) Actionable Insight
12 10 (8.62%) Process Improvement
12 10 (8.62%) Root Cause Analysis
13 9 (7.76%) User Experience
Programming Languages
1 14 (12.07%) SQL
2 9 (7.76%) PowerShell
3 6 (5.17%) Bash
4 1 (0.86%) T-SQL
Qualifications
1 24 (20.69%) Degree
2 18 (15.52%) ITIL Certification
3 12 (10.34%) Security Cleared
4 7 (6.03%) Azure Certification
5 6 (5.17%) SC Cleared
6 1 (0.86%) CCIE
6 1 (0.86%) CCNP
6 1 (0.86%) Cisco Certification
6 1 (0.86%) Master's Degree
6 1 (0.86%) Microsoft Certification
Quality Assurance & Compliance
1 10 (8.62%) SLA
2 3 (2.59%) COBIT
3 1 (0.86%) Accessibility
3 1 (0.86%) Cyber Essentials
3 1 (0.86%) ISO 9001
3 1 (0.86%) ISO/IEC 27001
3 1 (0.86%) PCI DSS
System Software
1 26 (22.41%) Active Directory
2 6 (5.17%) Virtual Desktop
3 2 (1.72%) Firmware
3 2 (1.72%) VMware Infrastructure
4 1 (0.86%) Hyper-V
4 1 (0.86%) Veritas Cluster Server
4 1 (0.86%) vSphere
Systems Management
1 9 (7.76%) SCCM
2 5 (4.31%) Microsoft Intune
3 3 (2.59%) OpenView
4 1 (0.86%) Jamf Pro
4 1 (0.86%) McAfee ePO
4 1 (0.86%) NetBackup
4 1 (0.86%) OfficeScan
4 1 (0.86%) SCOM
4 1 (0.86%) Trend Micro Deep Security
Vendors
1 22 (18.97%) ServiceNow
2 20 (17.24%) Microsoft
3 13 (11.21%) Google
4 10 (8.62%) Remedy
5 9 (7.76%) BMC
6 7 (6.03%) Apple
7 6 (5.17%) HP
8 3 (2.59%) Dell
9 2 (1.72%) Cisco
9 2 (1.72%) PeopleSoft
9 2 (1.72%) SAP
9 2 (1.72%) SolarWinds
9 2 (1.72%) VMware
10 1 (0.86%) Altiris
10 1 (0.86%) Computacenter
10 1 (0.86%) Huawei
10 1 (0.86%) iManage
10 1 (0.86%) Intapp
10 1 (0.86%) Palo Alto
10 1 (0.86%) Qualys