The table below looks at the statistics for Service Management skills in IT jobs advertised for the City of London region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 7 December 2016 with a comparison to the same period over the previous 2 years.

3 months to
7 Dec 2016
Same period 2015 Same period 2014
Service Management
Rank 137 104 110
Rank change year-on-year
-33 +6
Permanent jobs citing Service Management 98 190 265
As % of all permanent IT jobs located in the City of London 1.83% 2.75% 2.41%
As % of the Processes & Methodologies category 2.10% 3.11% 2.85%
Number of salaries quoted 83 144 221
Median salary £45,000 £54,500 £55,500
Median salary % change year-on-year
-17.43% -1.80%
90% offered a salary of more than £28,750 £35,000 £31,500
10% offered a salary of more than £79,000 £94,250 £73,000
UK excluding London median salary £45,000 £43,596 £42,500
% change year-on-year
+3.22% +2.57%
Service Management
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the City of London region.

Processes & Methodologies Category
City of London
Permanent IT job ads with a match in the
Processes & Methodologies category
4659 6100 9298
As % of all permanent IT jobs located in the City of London 86.79% 88.21% 84.66%
Number of salaries quoted 4209 5396 8027
Median salary £60,000 £60,000 £57,500
Median salary % change year-on-year
- +4.34%
90% offered a salary of more than £40,500 £40,000 £39,000
10% offered a salary of more than £87,500 £80,000 £85,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Service Management
Jobs Demand Trend in the City of London

The demand trend of job ads across the City of London region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in the City of London

Service Management
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the City of London region.

Service Management Salary Trend in the City of London

Service Management
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Service Management across the City of London region over the 3 months to 7 December 2016.

Service Management Salary Histogram in the City of London

Service Management
Top 30 Related IT Skills in the City of London

For the 6 months to 7 December 2016, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the City of London region with a requirement for Service Management.

1 89 (50.00%) ITIL
2 60 (33.71%) Finance
3 57 (32.02%) Windows
4 56 (31.46%) Microsoft
5 47 (26.40%) Service Delivery
6 44 (24.72%) MS Excel
7 38 (21.35%) ITSM
8 37 (20.79%) Incident Management
9 32 (17.98%) Citrix
10 30 (16.85%) MS Office
10 30 (16.85%) Analytical Skills
11 28 (15.73%) SLA
12 27 (15.17%) Active Directory
13 26 (14.61%) Management Information System
14 25 (14.04%) Legal
15 24 (13.48%) Change Management
16 23 (12.92%) MS Exchange
17 22 (12.36%) Continuous Improvement
18 21 (11.80%) SQL
19 20 (11.24%) Windows Server
20 19 (10.67%) Windows 7
20 19 (10.67%) Problem Management
20 19 (10.67%) Project Management
20 19 (10.67%) Information Security
21 18 (10.11%) CISM
21 18 (10.11%) ITIL Certification
21 18 (10.11%) CISSP
21 18 (10.11%) TCP/IP
21 18 (10.11%) ITIL V3
22 17 (9.55%) Windows Server 2012

Service Management
Top Related IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 23 (12.92%) MS Exchange
2 8 (4.49%) SharePoint
3 5 (2.81%) Exchange Server 2010
3 5 (2.81%) Skype for Business
4 4 (2.25%) Exchange Server 2013
5 3 (1.69%) Exchange Server 2007
5 3 (1.69%) JBoss
5 3 (1.69%) SharePoint 2010
5 3 (1.69%) SharePoint 2013
6 2 (1.12%) CMS
6 2 (1.12%) IIS
6 2 (1.12%) Tomcat
7 1 (0.56%) Apache
7 1 (0.56%) WebLogic
Applications
1 44 (24.72%) MS Excel
2 30 (16.85%) MS Office
3 8 (4.49%) MS PowerPoint
4 6 (3.37%) MS Project
5 5 (2.81%) MS Visio
Business Applications
1 8 (4.49%) Veritas eDiscovery
2 1 (0.56%) CODA-Financials
2 1 (0.56%) Cognos Planning
2 1 (0.56%) MetaTrader
2 1 (0.56%) ResourceLink
2 1 (0.56%) RMDS
2 1 (0.56%) Unit4 Business World
Cloud Services
1 6 (3.37%) SaaS
2 5 (2.81%) Microsoft Azure
2 5 (2.81%) Office 365
3 4 (2.25%) Amazon AWS
3 4 (2.25%) PaaS
4 3 (1.69%) IaaS
5 1 (0.56%) Cloud Computing
5 1 (0.56%) G Suite
5 1 (0.56%) OpenShift
Communications & Networking
1 18 (10.11%) TCP/IP
2 11 (6.18%) DNS
2 11 (6.18%) LAN
3 9 (5.06%) DHCP
4 8 (4.49%) WAN
5 6 (3.37%) LDAP
6 5 (2.81%) Internet
7 4 (2.25%) Firewall
7 4 (2.25%) Remote Desktop
7 4 (2.25%) Wireless
8 3 (1.69%) SAN
9 2 (1.12%) Cisco IOS
9 2 (1.12%) FTP
9 2 (1.12%) HTTP
9 2 (1.12%) SMTP
9 2 (1.12%) VLAN
10 1 (0.56%) Fibre Channel
10 1 (0.56%) NetScaler
10 1 (0.56%) Skype
10 1 (0.56%) VoIP
Database & Business Intelligence
1 11 (6.18%) SQL Server
2 6 (3.37%) SQL Server 2008
3 4 (2.25%) SQL Server Integration Services
3 4 (2.25%) SQL Server Reporting Services
4 3 (1.69%) SQL Server 2005
5 1 (0.56%) Amazon RDS
5 1 (0.56%) Apache Cassandra
5 1 (0.56%) Cognos Impromptu
5 1 (0.56%) Hadoop
5 1 (0.56%) MongoDB
5 1 (0.56%) NoSQL
5 1 (0.56%) RDBMS
5 1 (0.56%) Relational Database
Development Applications
1 1 (0.56%) HP UFT
1 1 (0.56%) LoadRunner
General
1 60 (33.71%) Finance
2 25 (14.04%) Legal
3 16 (8.99%) Banking
4 14 (7.87%) Law
5 5 (2.81%) Telecoms
6 4 (2.25%) Publishing
7 3 (1.69%) Back Office
7 3 (1.69%) Investment Banking
7 3 (1.69%) Marketing
8 2 (1.12%) Financial Institution
8 2 (1.12%) French Language
8 2 (1.12%) Front Office
8 2 (1.12%) Retail
8 2 (1.12%) Retail Banking
9 1 (0.56%) Advertising
9 1 (0.56%) Manufacturing
Job Titles
1 51 (28.65%) Analyst
2 33 (18.54%) Service Manager
3 24 (13.48%) IT Analyst
4 15 (8.43%) Incident Manager
4 15 (8.43%) ITIL Manager
5 14 (7.87%) IT Support
5 14 (7.87%) Security Officer
5 14 (7.87%) Service Analyst
5 14 (7.87%) Support Engineer
6 13 (7.30%) IT Security Analyst
6 13 (7.30%) IT Security Officer
6 13 (7.30%) Security Analyst
7 12 (6.74%) IT Manager
8 11 (6.18%) Data Analyst
9 10 (5.62%) CISSP Analyst
9 10 (5.62%) Desktop Support
9 10 (5.62%) IT Services Manager
10 9 (5.06%) Delivery Manager
10 9 (5.06%) Incident and Problem Manager
10 9 (5.06%) ITIL Incident Manager
Libraries, Frameworks & Software Standards
1 8 (4.49%) Web Services
2 5 (2.81%) XML
3 4 (2.25%) CSS
3 4 (2.25%) HTML
4 3 (1.69%) AngularJS
4 3 (1.69%) FIX Protocol
5 2 (1.12%) .NET
5 2 (1.12%) Ajax
5 2 (1.12%) SOAP
5 2 (1.12%) Twitter Bootstrap
6 1 (0.56%) ASP.NET
6 1 (0.56%) GWT
6 1 (0.56%) JMS
6 1 (0.56%) Middleware
6 1 (0.56%) Ruby on Rails
6 1 (0.56%) SAP Basis
6 1 (0.56%) Vaadin
6 1 (0.56%) X-Windows
Miscellaneous
1 30 (16.85%) Analytical Skills
2 26 (14.61%) Management Information System
3 9 (5.06%) Computer Science
4 8 (4.49%) Blackberry
4 8 (4.49%) Data Centre
5 5 (2.81%) CMDB
6 4 (2.25%) Video Conferencing
6 4 (2.25%) Virtual Team
7 3 (1.69%) Fat Client
7 3 (1.69%) Foreign Exchange (FX)
7 3 (1.69%) iPhone
7 3 (1.69%) Thin Client
8 2 (1.12%) Data Structures
8 2 (1.12%) Derivative
8 2 (1.12%) Fixed Income
8 2 (1.12%) iPad
8 2 (1.12%) Mathematics
8 2 (1.12%) Replication
8 2 (1.12%) Taxonomies
8 2 (1.12%) User Experience
Operating Systems
1 57 (32.02%) Windows
2 20 (11.24%) Windows Server
3 19 (10.67%) Windows 7
4 17 (9.55%) Windows Server 2012
5 15 (8.43%) Windows Server 2008
6 12 (6.74%) Linux
7 6 (3.37%) Unix
8 5 (2.81%) Windows Server 2003
9 4 (2.25%) Mac OS X
9 4 (2.25%) Windows 8
10 2 (1.12%) Android
11 1 (0.56%) CentOS
11 1 (0.56%) Windows 10
11 1 (0.56%) Windows Mobile
11 1 (0.56%) Windows XP
Processes & Methodologies
1 89 (50.00%) ITIL
2 47 (26.40%) Service Delivery
3 38 (21.35%) ITSM
4 37 (20.79%) Incident Management
5 24 (13.48%) Change Management
6 22 (12.36%) Continuous Improvement
7 19 (10.67%) Information Security
7 19 (10.67%) Problem Management
7 19 (10.67%) Project Management
8 18 (10.11%) ITIL V3
9 17 (9.55%) Agile Software Development
10 15 (8.43%) E-Discovery
11 13 (7.30%) Change Control
11 13 (7.30%) Penetration Testing
12 11 (6.18%) Process Improvement
13 10 (5.62%) Scrum
14 9 (5.06%) Asset Management
14 9 (5.06%) Disaster Recovery
14 9 (5.06%) Stakeholder Management
15 8 (4.49%) PRINCE2
Programming Languages
1 21 (11.80%) SQL
2 5 (2.81%) JavaScript
3 4 (2.25%) PowerShell
4 3 (1.69%) Python
5 2 (1.12%) C#
5 2 (1.12%) Java
5 2 (1.12%) PHP
6 1 (0.56%) C
6 1 (0.56%) Perl
6 1 (0.56%) Ruby
6 1 (0.56%) T-SQL
Qualifications
1 18 (10.11%) CISM
1 18 (10.11%) CISSP
1 18 (10.11%) ITIL Certification
2 17 (9.55%) Degree
3 13 (7.30%) CISA
4 6 (3.37%) Microsoft Certification
4 6 (3.37%) PRINCE2 Practitioner
5 5 (2.81%) DBS Check
5 5 (2.81%) MCSE
6 4 (2.25%) MCITP
6 4 (2.25%) MCSA
6 4 (2.25%) MCTS
6 4 (2.25%) MOS
7 3 (1.69%) MCT
7 3 (1.69%) PMI Certification
7 3 (1.69%) SC Cleared
7 3 (1.69%) Security Cleared
8 2 (1.12%) Cisco Certification
8 2 (1.12%) ISEB
8 2 (1.12%) PMP
Quality Assurance & Compliance
1 28 (15.73%) SLA
2 9 (5.06%) QA
3 5 (2.81%) ISO/IEC 27001
4 3 (1.69%) COBIT
System Software
1 27 (15.17%) Active Directory
2 10 (5.62%) Microsoft App-V
2 10 (5.62%) VMware Infrastructure
3 7 (3.93%) XenApp
4 4 (2.25%) Hyper-V
5 1 (0.56%) DFS Replication
5 1 (0.56%) Terminal Server
5 1 (0.56%) Virtual Desktop
5 1 (0.56%) VMware ESX
5 1 (0.56%) vSphere
Systems Management
1 9 (5.06%) SCCM
1 9 (5.06%) SCOM
2 4 (2.25%) Backup Exec
2 4 (2.25%) CA Spectrum
2 4 (2.25%) Nagios
2 4 (2.25%) NetBackup
2 4 (2.25%) Norton AntiVirus
2 4 (2.25%) WSUS
3 3 (1.69%) OpenView Configuration Management
4 1 (0.56%) Casper Suite
4 1 (0.56%) HP Quality Center
4 1 (0.56%) vRealize
Vendors
1 56 (31.46%) Microsoft
2 32 (17.98%) Citrix
3 16 (8.99%) ServiceNow
4 14 (7.87%) Cisco
4 14 (7.87%) VMware
5 9 (5.06%) Sage
6 7 (3.93%) CheckPoint
6 7 (3.93%) Remedy
7 5 (2.81%) HP
8 4 (2.25%) BT
8 4 (2.25%) CA
8 4 (2.25%) IBM
8 4 (2.25%) Intel Security
8 4 (2.25%) Sun
8 4 (2.25%) Symantec
9 3 (1.69%) Opsware
9 3 (1.69%) Salesforce.com
9 3 (1.69%) SAP
10 2 (1.12%) Cognos
10 2 (1.12%) Oracle
City of London
Interquest - IQ Tech
Salary: £45000 - £75000 per annum
Posted: 3 days ago
City, London
Parallel Consulting
Salary: £55000 - £60000 per annum + Excellent benefits
Posted: 18 hours ago
City, London
I3
Salary: £30000 - £400000 per annum + bonus + benefits
Posted: 5 days ago
City, London
Oliver James Associates
Posted: 5 days ago
City, London
Sopra Steria Recruitment
Salary: From £65,000 to £65,000 per annum
Posted: 2 days ago
City, London
onezeero.
Salary: £45000 - £70000 per annum
Posted: 5 days ago
City of London
Hays London City Cheapside
Salary: £50000.00 - £70000.00 per annum
Posted: 15 days ago
City of London
Interquest - IQ Tech
Posted: 8 days ago
City, London
Eutopia Solutions Ltd
Salary: £45000.00 - £65000.00 per annum + package & bonus
Posted: 6 days ago
City of London
Bankside Recruitment
Salary: £80,000 - £100,000 per year plus benefits
Posted: 20 days ago
City of London
Spectrum IT
Salary: £32000 - £40000 per annum + training & benefits
Posted: 27 days ago