The table below looks at the statistics for Service Management skills in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 4 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
4 Aug 2015
Same period 2014 Same period 2013
Service Management
Rank 109 140 156
Rank change year-on-year
+31 +16
Permanent jobs citing Service Management 251 243 206
As % of all permanent IT jobs located in the City of London 2.43% 1.98% 1.73%
As % of the Processes & Methodologies category 2.85% 2.36% 2.09%
Number of salaries quoted 213 199 180
Average salary £55,000 £55,000 £57,500
Average salary % change year-on-year
- -4.34%
90% offered a salary of more than £34,000 £35,000 £34,500
10% offered a salary of more than £77,500 £80,000 £80,000
UK excluding London average salary £45,000 £43,200 £42,895
% change year-on-year
+4.16% +0.71%
Service Management
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the City of London region.

Processes & Methodologies Category
City of London
Permanent IT job ads with a match in the
Processes & Methodologies category
8806 10280 9878
As % of all permanent IT jobs located in the City of London 85.11% 83.65% 82.85%
Number of salaries quoted 7522 8492 8667
Average salary £60,000 £55,500 £55,000
Average salary % change year-on-year
+8.10% +0.90%
90% offered a salary of more than £38,500 £37,500 £37,000
10% offered a salary of more than £82,500 £80,000 £80,000
UK excluding London average salary £45,000 £42,500 £41,000
% change year-on-year
+5.88% +3.65%

Service Management
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the City of London region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in the City of London

Service Management
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the City of London region.

Service Management Salary Trend in the City of London

Service Management
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Service Management across the City of London region over the 3 months to 4 August 2015.

Service Management Salary Histogram in the City of London

Service Management
Top 30 Related IT Skills in the City of London

For the 6 months to 4 August 2015, IT jobs across the City of London region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 400 (70.30%) ITIL
2 238 (41.83%) Finance
3 176 (30.93%) Service Delivery
4 155 (27.24%) Microsoft
5 136 (23.90%) Windows
6 112 (19.68%) ITSM
7 111 (19.51%) Project Management
8 104 (18.28%) Degree
9 103 (18.10%) Active Directory
10 96 (16.87%) Banking
11 95 (16.70%) PRINCE2
12 80 (14.06%) Stakeholder Management
13 78 (13.71%) SLA
14 73 (12.83%) Data Centre
15 72 (12.65%) SQL
16 70 (12.30%) Analytical Skills
17 66 (11.60%) Incident Management
18 64 (11.25%) MS Office
19 61 (10.72%) Linux
19 61 (10.72%) Management Information System
20 60 (10.54%) Cisco
21 56 (9.84%) Microsoft Certification
21 56 (9.84%) Change Management
21 56 (9.84%) Agile Software Development
22 55 (9.67%) VMware
23 54 (9.49%) ServiceNow
24 53 (9.31%) MS Excel
24 53 (9.31%) Windows 7
25 52 (9.14%) Business Continuity
26 51 (8.96%) MCSE

Service Management
Top Related IT Skills in the City of London by Category

For the 6 months to 4 August 2015, IT jobs across the City of London region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 36 (6.33%) SharePoint
2 35 (6.15%) MS Exchange
3 14 (2.46%) Documentum
4 13 (2.28%) Exchange Server 2010
5 10 (1.76%) WebSphere
6 7 (1.23%) Exchange Server 2007
7 6 (1.05%) IIS
7 6 (1.05%) Blackberry Enterprise Server
8 5 (0.88%) Apache
8 5 (0.88%) Lync
9 4 (0.70%) Exchange Server 2013
9 4 (0.70%) JBoss
9 4 (0.70%) FileNet
10 3 (0.53%) Tomcat
10 3 (0.53%) Elasticsearch
10 3 (0.53%) Adobe Experience Manager
11 2 (0.35%) GlassFish
11 2 (0.35%) IBM Notes
11 2 (0.35%) CMS
12 1 (0.18%) Oracle Workflow
Applications
1 64 (11.25%) MS Office
2 53 (9.31%) MS Excel
3 17 (2.99%) MS Project
4 14 (2.46%) MS PowerPoint
5 10 (1.76%) MS Visio
6 1 (0.18%) InfoPath
Business Applications
1 6 (1.05%) SAP FI/CO
1 6 (1.05%) SAP CO
1 6 (1.05%) SAP FI
2 5 (0.88%) Remedy ITSM
3 3 (0.53%) SAP ERP
3 3 (0.53%) SAP APO
4 2 (0.35%) Oracle Financials
4 2 (0.35%) PeopleSoft Financials
4 2 (0.35%) SAP Oil and Gas
4 2 (0.35%) SAP CCM
4 2 (0.35%) CODA-Financials
4 2 (0.35%) SAP BPC
5 1 (0.18%) SAP HCM
5 1 (0.18%) Dynamics CRM
5 1 (0.18%) Dynamics AX
5 1 (0.18%) Retail-J
5 1 (0.18%) SAP HR
5 1 (0.18%) SAP SM
Cloud Services
1 7 (1.23%) Office 365
2 6 (1.05%) Amazon AWS
2 6 (1.05%) SaaS
3 4 (0.70%) Cloud Computing
4 3 (0.53%) Mimecast
5 2 (0.35%) Microsoft Azure
5 2 (0.35%) PaaS
6 1 (0.18%) IaaS
6 1 (0.18%) AWS CloudFormation
Communications & Networking
1 34 (5.98%) Internet
2 33 (5.80%) Firewall
3 31 (5.45%) LAN
4 27 (4.75%) TCP/IP
5 19 (3.34%) VPN
5 19 (3.34%) DNS
5 19 (3.34%) MPLS
6 17 (2.99%) WAN
7 16 (2.81%) Intranet
8 14 (2.46%) Wireless
9 11 (1.93%) SAN
9 11 (1.93%) VoIP
10 10 (1.76%) SMTP
10 10 (1.76%) OSPF
10 10 (1.76%) Network Security
11 9 (1.58%) Cisco Nexus
11 9 (1.58%) BGP
12 7 (1.23%) IP Telephony
12 7 (1.23%) DHCP
13 6 (1.05%) Broadband
Database & Business Intelligence
1 32 (5.62%) SQL Server
2 20 (3.51%) MySQL
3 16 (2.81%) Oracle Database
4 9 (1.58%) Relational Database
5 8 (1.41%) EDRMS
6 6 (1.05%) Oracle Database 12c
7 5 (0.88%) Oracle Database 11g
7 5 (0.88%) BusinessObjects
7 5 (0.88%) SQLPlus
8 4 (0.70%) Data Warehouse
8 4 (0.70%) Big Data
9 3 (0.53%) Oracle ODI
9 3 (0.53%) SQL Server Integration Services
9 3 (0.53%) Apache Cassandra
9 3 (0.53%) SAP BW
10 2 (0.35%) Oracle OWB
10 2 (0.35%) PostgreSQL
10 2 (0.35%) Oracle Database 10g
10 2 (0.35%) Oracle Reports
10 2 (0.35%) Oracle9i Database
Development Applications
1 8 (1.41%) Git (software)
2 7 (1.23%) Maven
3 6 (1.05%) JIRA
3 6 (1.05%) Subversion
3 6 (1.05%) Jenkins
4 3 (0.53%) Selenium
4 3 (0.53%) WebDriver
5 2 (0.35%) VSS/SourceSafe
5 2 (0.35%) Gradle
6 1 (0.18%) Toad
6 1 (0.18%) PHPUnit
6 1 (0.18%) Behat
General
1 238 (41.83%) Finance
2 96 (16.87%) Banking
3 43 (7.56%) Telecoms
4 40 (7.03%) Legal
5 39 (6.85%) Front Office
5 39 (6.85%) Retail
5 39 (6.85%) Investment Banking
6 36 (6.33%) Financial Institution
7 32 (5.62%) Law
8 19 (3.34%) Advertising
9 18 (3.16%) Marketing
10 7 (1.23%) Back Office
11 5 (0.88%) French Language
11 5 (0.88%) Billing
12 4 (0.70%) Retail Banking
12 4 (0.70%) Corporate Banking
13 2 (0.35%) Electronics
13 2 (0.35%) Manufacturing
14 1 (0.18%) Pharmaceutical
14 1 (0.18%) German Language
Job Titles
1 137 (24.08%) Analyst
2 110 (19.33%) Service Manager
3 77 (13.53%) Support Analyst
4 48 (8.44%) Delivery Manager
5 42 (7.38%) Services Delivery Manager
6 32 (5.62%) Desktop Support Analyst
6 32 (5.62%) Desktop Support
6 32 (5.62%) Desktop Analyst
7 31 (5.45%) Project Manager
7 31 (5.45%) Applications Support
8 30 (5.27%) Consultant
9 24 (4.22%) Programme Manager
10 23 (4.04%) Business Analyst
11 21 (3.69%) Architect
12 20 (3.51%) Test Manager
12 20 (3.51%) Network Engineer
12 20 (3.51%) Service Analyst
13 19 (3.34%) Applications Support Analyst
14 18 (3.16%) Programme Test Manager
15 16 (2.81%) Senior Manager
Libraries, Frameworks & Software Standards
1 26 (4.57%) .NET
2 11 (1.93%) Web Services
3 10 (1.76%) ASP.NET
3 10 (1.76%) Middleware
4 9 (1.58%) ActiveX
5 8 (1.41%) OpenMP
6 6 (1.05%) LAMP
7 5 (0.88%) J2EE
8 4 (0.70%) XML
9 3 (0.53%) Web Dynpro
9 3 (0.53%) SAP Business Workflow
9 3 (0.53%) Gherkin
10 2 (0.35%) Application Packaging
10 2 (0.35%) HTML
11 1 (0.18%) EDI
11 1 (0.18%) WSDL
11 1 (0.18%) SAML
11 1 (0.18%) WebSphere MQ
11 1 (0.18%) XSD
11 1 (0.18%) XSL
Miscellaneous
1 73 (12.83%) Data Centre
2 70 (12.30%) Analytical Skills
3 61 (10.72%) Management Information System
4 46 (8.08%) Blackberry
5 18 (3.16%) Thin Client
5 18 (3.16%) Fat Client
6 17 (2.99%) Computer Science
7 14 (2.46%) Web 2.0
8 12 (2.11%) PMI
9 10 (1.76%) Equities
9 10 (1.76%) Online Banking
9 10 (1.76%) Video Conferencing
10 9 (1.58%) Foreign Exchange (FX)
11 8 (1.41%) Mathematics
11 8 (1.41%) Grid Computing
12 6 (1.05%) Fixed Income
12 6 (1.05%) BBC
12 6 (1.05%) iPhone
13 5 (0.88%) Enterprise Software
13 5 (0.88%) CMDB
Operating Systems
1 136 (23.90%) Windows
2 61 (10.72%) Linux
3 53 (9.31%) Windows 7
4 42 (7.38%) UNIX
5 20 (3.51%) Windows Server 2008
6 15 (2.64%) Windows Server 2003
7 11 (1.93%) Red Hat Enterprise Linux
7 11 (1.93%) Solaris
7 11 (1.93%) Android
8 7 (1.23%) Apple iOS
8 7 (1.23%) Windows XP
9 6 (1.05%) Ubuntu
9 6 (1.05%) Windows Mobile
10 4 (0.70%) CentOS
10 4 (0.70%) Windows 8
10 4 (0.70%) Windows Server 2012
11 3 (0.53%) Debian
12 2 (0.35%) Mac OS
12 2 (0.35%) Mac OS X
12 2 (0.35%) AIX
Processes & Methodologies
1 400 (70.30%) ITIL
2 176 (30.93%) Service Delivery
3 112 (19.68%) ITSM
4 111 (19.51%) Project Management
5 95 (16.70%) PRINCE2
6 80 (14.06%) Stakeholder Management
7 66 (11.60%) Incident Management
8 56 (9.84%) Agile Software Development
8 56 (9.84%) Change Management
9 52 (9.14%) Business Continuity
10 46 (8.08%) Problem Management
11 44 (7.73%) Continuous Improvement
12 41 (7.21%) Business Analysis
13 38 (6.68%) Business Continuity Management
14 36 (6.33%) User Acceptance Testing
15 32 (5.62%) Mentoring
16 27 (4.75%) Information Security
16 27 (4.75%) BCP
17 26 (4.57%) People Management
18 25 (4.39%) Risk Management
Programming Languages
1 72 (12.65%) SQL
2 32 (5.62%) Java
3 14 (2.46%) Python
3 14 (2.46%) PowerShell
4 13 (2.28%) VB
5 12 (2.11%) Perl
6 11 (1.93%) PL/SQL
6 11 (1.93%) JavaScript
7 10 (1.76%) VBScript
7 10 (1.76%) Bash Shell
7 10 (1.76%) Shell Script
8 9 (1.58%) VBA
8 9 (1.58%) C#
9 8 (1.41%) C++
9 8 (1.41%) Fortran
10 7 (1.23%) C
11 6 (1.05%) PHP
12 5 (0.88%) Korn
13 3 (0.53%) Jython
13 3 (0.53%) SAPscript
Qualifications
1 104 (18.28%) Degree
2 56 (9.84%) Microsoft Certification
3 51 (8.96%) MCSE
4 49 (8.61%) ISEB
5 39 (6.85%) MCP
6 35 (6.15%) ITIL Certification
7 29 (5.10%) Cisco Certification
8 24 (4.22%) Security Cleared
9 23 (4.04%) CCNA
10 21 (3.69%) ISTQB
11 18 (3.16%) PMI Certification
12 14 (2.46%) CISSP
13 11 (1.93%) CISM
13 11 (1.93%) SC Cleared
14 9 (1.58%) ITIL Foundation Certificate
15 8 (1.41%) PRINCE2 Certification
15 8 (1.41%) MCSA
16 7 (1.23%) CCNP
16 7 (1.23%) MCTS
16 7 (1.23%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 78 (13.71%) SLA
2 30 (5.27%) QA
3 23 (4.04%) COBIT
4 21 (3.69%) ISO/IEC 27001
5 8 (1.41%) PCI DSS
6 5 (0.88%) ISO 9001
7 4 (0.70%) Solvency II
8 2 (0.35%) Basel III
8 2 (0.35%) Sarbanes-Oxley
9 1 (0.18%) ISO 14001
System Software
1 103 (18.10%) Active Directory
2 35 (6.15%) VMware Infrastructure
3 29 (5.10%) XenDesktop
4 5 (0.88%) Microsoft App-V
4 5 (0.88%) vCloud
5 4 (0.70%) Hyper-V
5 4 (0.70%) XenApp
6 3 (0.53%) VMware ESX
7 2 (0.35%) vSphere
7 2 (0.35%) Docker
7 2 (0.35%) Squid
8 1 (0.18%) Snort
Systems Management
1 19 (3.34%) SCCM
2 9 (1.58%) Tivoli
2 9 (1.58%) AirWatch
3 6 (1.05%) Puppet
4 5 (0.88%) HP Operations Orchestration
5 3 (0.53%) WSUS
5 3 (0.53%) Nagios
5 3 (0.53%) Opscode Chef
5 3 (0.53%) ITRS Geneos
5 3 (0.53%) Ansible
6 2 (0.35%) Graphite
6 2 (0.35%) CA Single Sign-On
6 2 (0.35%) Norton AntiVirus
6 2 (0.35%) MAILsweeper
6 2 (0.35%) CiscoWorks
6 2 (0.35%) Unicenter
6 2 (0.35%) SCOM
6 2 (0.35%) Ganglia
6 2 (0.35%) Symantec Enterprise Vault
7 1 (0.18%) HP Quality Center
Vendors
1 155 (27.24%) Microsoft
2 60 (10.54%) Cisco
3 55 (9.67%) VMware
4 54 (9.49%) ServiceNow
5 46 (8.08%) Citrix
5 46 (8.08%) Oracle
6 22 (3.87%) SAP
7 17 (2.99%) Red Hat
8 16 (2.81%) HP
9 15 (2.64%) IBM
10 12 (2.11%) Juniper
11 9 (1.58%) Symantec
12 8 (1.41%) LANDesk
12 8 (1.41%) BT
12 8 (1.41%) CA
13 7 (1.23%) F5
13 7 (1.23%) Remedy
13 7 (1.23%) McAfee
14 6 (1.05%) WorldPay
14 6 (1.05%) Informatica
City, London
Burns Sheehan
Salary: £30000 - £50000 per annum + Depending on experience
Posted: Yesterday
City, London
Robert Half
Salary: £55000 - £65000 per annum
Posted: Yesterday
City, London
Global Technology Solutions Ltd
Salary: £30000 - £40000 per annum + Performance Bonus
Posted: 4 days ago
City, London
Anderson Lamb
Salary: From £40,000 to £50,000 per annum Plus benefits
Posted: 4 days ago
City, London
Dupen Recruitment Services
Salary: £25000 - £28500 per annum + good range of benefits
Posted: 4 days ago
City, London
Pro-Quest Resourcing Ltd
Salary: £45000 - £75000 Per Annum £40-75K+Training+Certifications+Pension+Heal
Posted: 5 days ago
City, London
Energon People
Salary: £40000.00 - £50000.00 per annum + Bens and Bonus
Posted: 5 days ago
City, London
Eutopia Solutions Ltd
Salary: £40000.00 - £57500.00 per annum + package & bonus
Posted: 6 days ago
City, London
Eutopia Solutions Ltd
Salary: £40000.00 - £55000.00 per annum + generous benefits
Posted: 6 days ago
City of London
Interquest - IQ Telecom
Salary: £21000 - £25000 per annum + bonus
Posted: 7 days ago
City of London
Streamline Connections
Salary: £60000 - £70000 per annum + Bonus (20%), Benefits
Posted: 7 days ago
City, London
Capgemini
Salary: competitive + excellent benefits
Posted: 14 days ago
City of London
Interquest - IQ Tech
Salary: £45000 - £75000 per annum
Posted: 14 days ago
City, London
Kuoni Travel Ltd
Posted: 15 days ago
City of London
The People Network
Salary: £110000 per annum
Posted: 22 days ago
City of London
The People Network
Salary: £100000 - £120000 per annum + package + bonus
Posted: 22 days ago
City of London
Hays IT - Uk Posting account
Salary: £380.00 - £400.00 per day
Posted: 27 days ago