The table below looks at the statistics for Service Management skills in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 14 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
14 Feb 2016
Same period 2015 Same period 2014
Service Management
Rank 132 107 136
Rank change year-on-year
-25 +29
Permanent jobs citing Service Management 146 265 212
As % of all permanent IT jobs located in the City of London 2.16% 2.59% 2.05%
As % of the Processes & Methodologies category 2.45% 3.04% 2.39%
Number of salaries quoted 126 222 185
Average salary £48,125 £54,750 £52,500
Average salary % change year-on-year
-12.10% +4.28%
90% offered a salary of more than £33,750 £35,200 £32,200
10% offered a salary of more than £90,000 £80,000 £80,000
UK excluding London average salary £43,423 £45,000 £43,164
% change year-on-year
-3.50% +4.25%
Service Management
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the City of London region.

Processes & Methodologies Category
City of London
Permanent IT job ads with a match in the
Processes & Methodologies category
5960 8711 8853
As % of all permanent IT jobs located in the City of London 88.14% 85.21% 85.65%
Number of salaries quoted 5311 7470 7489
Average salary £60,000 £57,500 £56,000
Average salary % change year-on-year
+4.34% +2.67%
90% offered a salary of more than £42,500 £40,000 £39,000
10% offered a salary of more than £85,000 £82,500 £82,500
UK excluding London average salary £45,000 £42,500 £42,500
% change year-on-year
+5.88% -

Service Management
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the City of London region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in the City of London

Service Management
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the City of London region.

Service Management Salary Trend in the City of London

Service Management
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Service Management across the City of London region over the 3 months to 14 February 2016.

Service Management Salary Histogram in the City of London

Service Management
Top 30 Related IT Skills in the City of London

For the 6 months to 14 February 2016, IT jobs across the City of London region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 172 (52.76%) ITIL
2 166 (50.92%) Finance
3 100 (30.67%) Microsoft
4 89 (27.30%) Windows
5 76 (23.31%) Banking
6 59 (18.10%) ITSM
7 58 (17.79%) Service Delivery
8 56 (17.18%) Change Management
9 51 (15.64%) Incident Management
10 47 (14.42%) Legal
11 46 (14.11%) Windows Server
12 45 (13.80%) Migration
12 45 (13.80%) Active Directory
13 44 (13.50%) SQL
14 42 (12.88%) VPN
14 42 (12.88%) Project Management
15 41 (12.58%) Data Centre
16 40 (12.27%) MS Office
17 39 (11.96%) Oracle
17 39 (11.96%) Stakeholder Management
18 38 (11.66%) Continuous Improvement
19 36 (11.04%) SLA
19 36 (11.04%) Problem Management
20 35 (10.74%) PRINCE2
20 35 (10.74%) MS Excel
20 35 (10.74%) ITIL V3
21 33 (10.12%) Windows 7
22 32 (9.82%) VMware
23 30 (9.20%) Firewall
24 29 (8.90%) Management Information System

Service Management
Top Related IT Skills in the City of London by Category

For the 6 months to 14 February 2016, IT jobs across the City of London region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 16 (4.91%) SharePoint
2 15 (4.60%) MS Exchange
3 13 (3.99%) Blackberry Enterprise Server
4 9 (2.76%) JBoss
5 8 (2.45%) Documentum
6 7 (2.15%) Exchange Server 2007
6 7 (2.15%) Exchange Server 2010
6 7 (2.15%) WebLogic
7 5 (1.53%) IIS
7 5 (1.53%) Skype for Business
8 3 (0.92%) SharePoint 2010
8 3 (0.92%) Tomcat
8 3 (0.92%) WebSphere
9 2 (0.61%) CMS
10 1 (0.31%) BizTalk Server
10 1 (0.31%) FileNet
10 1 (0.31%) SharePoint Server
Applications
1 40 (12.27%) MS Office
2 35 (10.74%) MS Excel
3 2 (0.61%) MS Project
4 1 (0.31%) MS PowerPoint
Business Applications
1 3 (0.92%) Dynamics CRM
1 3 (0.92%) Unit4 Business World
2 2 (0.61%) Cognos Planning
2 2 (0.61%) ResourceLink
2 2 (0.61%) SAP ERP
3 1 (0.31%) Markit EDM
3 1 (0.31%) Remedy ITSM
Cloud Services
1 9 (2.76%) Office 365
1 9 (2.76%) SaaS
2 4 (1.23%) Cloud Computing
3 3 (0.92%) IaaS
4 2 (0.61%) Amazon AWS
5 1 (0.31%) Microsoft Azure
5 1 (0.31%) Virtual Private Cloud
5 1 (0.31%) Yammer
Communications & Networking
1 42 (12.88%) VPN
2 30 (9.20%) Firewall
3 29 (8.90%) LAN
4 20 (6.13%) Internet
5 18 (5.52%) SAN
6 17 (5.21%) TCP/IP
7 16 (4.91%) DNS
7 16 (4.91%) VLAN
8 15 (4.60%) DMZ
8 15 (4.60%) SSL
9 14 (4.29%) WLAN
10 13 (3.99%) DHCP
10 13 (3.99%) WAN
11 12 (3.68%) HTTP
12 11 (3.37%) FTP
13 10 (3.07%) Wireless
14 9 (2.76%) SSH
15 8 (2.45%) Intranet
16 5 (1.53%) VoIP
17 4 (1.23%) Network Security
Database & Business Intelligence
1 24 (7.36%) SQL Server
2 10 (3.07%) Oracle Database
3 7 (2.15%) Relational Database
3 7 (2.15%) SQL Server Integration Services
3 7 (2.15%) SQL Server Reporting Services
3 7 (2.15%) SQLPlus
4 6 (1.84%) SQL Server 2008
5 4 (1.23%) Oracle Database 11g
6 3 (0.92%) Big Data
6 3 (0.92%) Data Warehouse
6 3 (0.92%) OLTP
6 3 (0.92%) Oracle ODI
6 3 (0.92%) SQL Server 2012
7 2 (0.61%) Cognos Impromptu
7 2 (0.61%) solidDB
7 2 (0.61%) Sybase ASE
8 1 (0.31%) Hadoop
8 1 (0.31%) Oracle Reports
8 1 (0.31%) QlikView
Development Applications
1 15 (4.60%) JIRA
2 11 (3.37%) Jenkins
3 10 (3.07%) Git (software)
3 10 (3.07%) Sonatype Nexus
4 8 (2.45%) Maven
5 3 (0.92%) JMeter
5 3 (0.92%) LoadRunner
6 1 (0.31%) Subversion
6 1 (0.31%) Team Foundation Server
6 1 (0.31%) TeamCity
General
1 166 (50.92%) Finance
2 76 (23.31%) Banking
3 47 (14.42%) Legal
4 29 (8.90%) Retail
5 27 (8.28%) Law
5 27 (8.28%) Telecoms
6 24 (7.36%) Marketing
7 20 (6.13%) Advertising
8 14 (4.29%) Front Office
9 12 (3.68%) Financial Institution
9 12 (3.68%) Investment Banking
10 6 (1.84%) Corporate Banking
11 5 (1.53%) Billing
12 4 (1.23%) Back Office
13 2 (0.61%) Japanese Language
13 2 (0.61%) Manufacturing
14 1 (0.31%) Aerospace
Job Titles
1 66 (20.25%) Analyst
2 38 (11.66%) Service Manager
3 20 (6.13%) Delivery Manager
4 19 (5.83%) Support Analyst
5 18 (5.52%) Senior Analyst
5 18 (5.52%) Service Analyst
6 17 (5.21%) Applications Support
6 17 (5.21%) Team Leader
7 16 (4.91%) Architect
8 15 (4.60%) Administrator
8 15 (4.60%) Service Desk Analyst
9 14 (4.29%) Vendor Manager
10 13 (3.99%) Business Analyst
10 13 (3.99%) Supplier Manager
10 13 (3.99%) Technical Manager
11 12 (3.68%) Consultant
11 12 (3.68%) Contracts Manager
11 12 (3.68%) Technical Delivery Manager
12 11 (3.37%) 2nd Line Support
12 11 (3.37%) IT Analyst
Libraries, Frameworks & Software Standards
1 7 (2.15%) FIX Protocol
1 7 (2.15%) JMS
1 7 (2.15%) Spring
1 7 (2.15%) Struts
1 7 (2.15%) XML
2 6 (1.84%) CSS
2 6 (1.84%) HTML
3 5 (1.53%) .NET
3 5 (1.53%) Web Services
4 4 (1.23%) Middleware
5 3 (0.92%) JSP
5 3 (0.92%) XSD
5 3 (0.92%) XSL
5 3 (0.92%) XSLT
6 2 (0.61%) Hibernate
6 2 (0.61%) IBM Integration Bus
6 2 (0.61%) J2EE
6 2 (0.61%) REST
6 2 (0.61%) WebSphere MQ
7 1 (0.31%) Twitter Bootstrap
Miscellaneous
1 41 (12.58%) Data Centre
2 29 (8.90%) Analytical Skills
2 29 (8.90%) Management Information System
3 23 (7.06%) Blackberry
4 14 (4.29%) Foreign Exchange (FX)
5 12 (3.68%) Video Conferencing
6 11 (3.37%) iPad
7 10 (3.07%) Fixed Income
7 10 (3.07%) Online Banking
8 9 (2.76%) Clustering
9 8 (2.45%) Hedge funds
9 8 (2.45%) Web 2.0
10 7 (2.15%) iPhone
11 5 (1.53%) Equities
12 4 (1.23%) Client/Server
12 4 (1.23%) CMDB
12 4 (1.23%) Computer Science
12 4 (1.23%) Equity Derivative
12 4 (1.23%) Private Cloud
12 4 (1.23%) Replication
Operating Systems
1 89 (27.30%) Windows
2 46 (14.11%) Windows Server
3 33 (10.12%) Windows 7
4 27 (8.28%) Linux
5 26 (7.98%) Windows Server 2008
6 20 (6.13%) Unix
7 13 (3.99%) Windows 8
8 4 (1.23%) Solaris
9 3 (0.92%) Red Hat Enterprise Linux
10 2 (0.61%) Apple iOS
10 2 (0.61%) Windows Server 2012
11 1 (0.31%) AIX
11 1 (0.31%) Android
11 1 (0.31%) Windows 10
11 1 (0.31%) Windows Server 2003
Processes & Methodologies
1 172 (52.76%) ITIL
2 59 (18.10%) ITSM
3 58 (17.79%) Service Delivery
4 56 (17.18%) Change Management
5 51 (15.64%) Incident Management
6 45 (13.80%) Migration
7 42 (12.88%) Project Management
8 39 (11.96%) Stakeholder Management
9 38 (11.66%) Continuous Improvement
10 36 (11.04%) Problem Management
11 35 (10.74%) ITIL V3
11 35 (10.74%) PRINCE2
12 23 (7.06%) Line Management
13 21 (6.44%) Data Migration
13 21 (6.44%) Programme Management
14 19 (5.83%) Technical Architecture
15 18 (5.52%) Information Security
16 16 (4.91%) Business Development
16 16 (4.91%) Patch Management
16 16 (4.91%) SDLC
Programming Languages
1 44 (13.50%) SQL
2 14 (4.29%) Java
3 13 (3.99%) JavaScript
4 12 (3.68%) C
4 12 (3.68%) Shell Script
5 10 (3.07%) PowerShell
6 7 (2.15%) Jython
6 7 (2.15%) Python
7 6 (1.84%) C#
8 4 (1.23%) T-SQL
8 4 (1.23%) VBA
9 3 (0.92%) PL/SQL
10 2 (0.61%) COBOL
10 2 (0.61%) VB
10 2 (0.61%) VB6
11 1 (0.31%) Perl
11 1 (0.31%) Ruby
Qualifications
1 26 (7.98%) Degree
2 25 (7.67%) ITIL Certification
2 25 (7.67%) Microsoft Certification
3 21 (6.44%) CCNA
3 21 (6.44%) Cisco Certification
4 15 (4.60%) ISEB
5 14 (4.29%) MCSA
6 11 (3.37%) MCSE
7 10 (3.07%) Citrix Certification
8 9 (2.76%) MCP
9 8 (2.45%) Security Cleared
10 7 (2.15%) MCDST
11 6 (1.84%) ISTQB
12 4 (1.23%) VMware Certified Professional (VCP)
13 3 (0.92%) CCA
13 3 (0.92%) CISSP
13 3 (0.92%) DBS Check
14 2 (0.61%) ITIL Foundation Certificate
14 2 (0.61%) PMI Certification
14 2 (0.61%) Postgraduate
Quality Assurance & Compliance
1 36 (11.04%) SLA
2 11 (3.37%) COBIT
2 11 (3.37%) ISO/IEC 27001
3 8 (2.45%) QA
4 2 (0.61%) Data Quality
4 2 (0.61%) PMBOK
4 2 (0.61%) Sarbanes-Oxley
5 1 (0.31%) HIPAA
5 1 (0.31%) ISO 14001
5 1 (0.31%) ISO 9001
5 1 (0.31%) ISO22301
5 1 (0.31%) PCI DSS
System Software
1 45 (13.80%) Active Directory
2 25 (7.67%) VMware Infrastructure
3 14 (4.29%) VMware ESX
4 3 (0.92%) Hyper-V
4 3 (0.92%) vSphere
5 2 (0.61%) XenDesktop
5 2 (0.61%) XenServer
6 1 (0.31%) Docker
6 1 (0.31%) NFS
6 1 (0.31%) Oracle RAC
Systems Management
1 7 (2.15%) Norton AntiVirus
2 6 (1.84%) Control-M
2 6 (1.84%) ITRS Geneos
3 5 (1.53%) SCCM
4 3 (0.92%) HP Quality Center
4 3 (0.92%) Tivoli
5 2 (0.61%) CiscoWorks
5 2 (0.61%) Opscode Chef
5 2 (0.61%) Puppet
6 1 (0.31%) Ansible
6 1 (0.31%) Data Guard
6 1 (0.31%) Oracle RMAN
Vendors
1 100 (30.67%) Microsoft
2 39 (11.96%) Oracle
3 32 (9.82%) VMware
4 24 (7.36%) Citrix
5 16 (4.91%) Remedy
6 15 (4.60%) Juniper
6 15 (4.60%) ServiceNow
7 14 (4.29%) Brocade
8 12 (3.68%) Sybase
9 10 (3.07%) WorldPay
10 9 (2.76%) Cisco
10 9 (2.76%) HP
10 9 (2.76%) Intel Security
10 9 (2.76%) SAP
11 8 (2.45%) IBM
12 7 (2.15%) Symantec
13 6 (1.84%) Apple
13 6 (1.84%) Sun
14 4 (1.23%) Dell
14 4 (1.23%) Siebel
City, London
Satigo Ltd
Salary: £35000 - £45000 per annum + Benefits and Bonus
Posted: 21 hours ago
City, London
TEKsystems
Salary: £50000 - £55000 per annum + bonus + benefits
Posted: 2 days ago
City, London
Ashdown IT
Salary: £32500 per annum + pension, bonus, healthcare, gym
Posted: 2 days ago
City, London
Pro-Quest Resourcing Ltd
Salary: £30000 - £70000 Per Annum £30-70K +
Posted: 2 days ago
City, London
Lawrence Harvey Enterprise
Salary: £55000.00 - £56000 per annum + Excellent benefits and bonus
Posted: 3 days ago
City, London
JM
Salary: £55000 - £65000 per annum + full benefits package
Posted: 3 days ago
City of London
Eligo Recruitment
Salary: £45000 - £55000 per annum + Full Benefits
Posted: 3 days ago
City, London
Talent Spa
Salary: market rate
Posted: 3 days ago
City, London
Schroders plc
Posted: 4 days ago
City, London
IT Lab
Salary: Excellent Benefits + More
Posted: 4 days ago
City, London
NDK Consulting.co.uk Ltd
Salary: From £40,000 to £45,000 per annum Plus Bens + Bonus
Posted: 5 days ago
City, London
Spring Technology
Salary: £26000.00 - £32000.00 per annum + bonus + benefits
Posted: 5 days ago
City, London
Lloyds Banking Group
Posted: 6 days ago
City of London
Interquest - IQ Tech
Salary: £45000 - £75000 per annum
Posted: 6 days ago
City of London
Interquest - IQ Tech
Salary: £75000 - £90000 per annum
Posted: 6 days ago
City, London
Ashdown IT
Salary: £32500 per annum + pension, bonus, healthcare, gym
Posted: 6 days ago
City of London
The People Network
Salary: £110000 per annum
Posted: 8 days ago
City of London
Real Staffing
Salary: £50000 - £60000 per annum + competitive
Posted: 10 days ago
City of London
Modis International Ltd
Salary: £54000 - £57000 per annum
Posted: 12 days ago
City of London
IQ Sales People
Salary: £30000 - £35000 per annum + £50K OTE + Benefits
Posted: 12 days ago
City of London
Modis International Ltd
Salary: £40000 - £44000 per annum
Posted: 12 days ago
City of London
Nigel Frank International Ltd
Salary: £45000 - £55000 per annum + bonus, flexible work, car allowance
Posted: 20 days ago
City of London
Nigel Frank International Ltd
Salary: £45000 - £55000 per annum + bonus, flexible working, car allowance
Posted: 24 days ago
City of London
Hays London City Cheapside
Salary: Generous management base + bonus
Posted: 24 days ago