The table below looks at the statistics for Service Management skills in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 2 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Mar 2015
Same period 2014 Same period 2013
Service Management
Rank 91 132 152
Rank change year-on-year
+41 +20
Permanent jobs citing Service Management 285 215 188
As % of all permanent IT jobs located in the City of London 2.74% 2.04% 1.73%
As % of the Processes & Methodologies category 3.30% 2.46% 2.16%
Number of salaries quoted 236 185 167
Average salary £53,500 £55,000 £55,000
Average salary % change year-on-year
-2.72% -
90% offered a salary of more than £38,750 £32,500 £32,500
10% offered a salary of more than £85,000 £80,000 £75,000
UK excluding London average salary £45,000 £45,000 £45,000
Service Management
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the City of London region.

Processes & Methodologies Category
City of London
Permanent IT job ads with a match in the
Processes & Methodologies category
8644 8739 8711
As % of all permanent IT jobs located in the City of London 83.17% 82.90% 80.27%
Number of salaries quoted 7304 7345 7795
Average salary £57,500 £55,000 £55,000
Average salary % change year-on-year
+4.54% -
90% offered a salary of more than £38,500 £37,500 £37,000
10% offered a salary of more than £82,500 £80,000 £82,500
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Management
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the City of London region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in the City of London

Service Management
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the City of London region.

Service Management Salary Trend in the City of London

Service Management
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Service Management across the City of London region over the 3 months to 2 March 2015.

Service Management Salary Histogram in the City of London

Service Management
Top 30 Related IT Skills in the City of London

For the 6 months to 2 March 2015, IT jobs across the City of London region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 380 (68.35%) ITIL
2 240 (43.17%) Finance
3 164 (29.50%) Service Delivery
4 157 (28.24%) Windows
5 153 (27.52%) Microsoft
6 127 (22.84%) ITSM
7 105 (18.88%) Active Directory
7 105 (18.88%) Degree
8 93 (16.73%) Banking
9 89 (16.01%) Project Management
10 72 (12.95%) SLA
10 72 (12.95%) MS Office
11 69 (12.41%) SQL
12 68 (12.23%) PRINCE2
13 66 (11.87%) Linux
13 66 (11.87%) Analytical Skills
14 64 (11.51%) Change Management
15 58 (10.43%) Windows 7
16 57 (10.25%) Stakeholder Management
16 57 (10.25%) Microsoft Certification
17 56 (10.07%) UNIX
18 51 (9.17%) Citrix
18 51 (9.17%) Continuous Improvement
19 48 (8.63%) Configuration Management
20 46 (8.27%) MCSE
20 46 (8.27%) SharePoint
21 44 (7.91%) Investment Banking
22 43 (7.73%) VMware
23 42 (7.55%) MS Excel
23 42 (7.55%) Legal

Service Management
Top Related IT Skills in the City of London by Category

For the 6 months to 2 March 2015, IT jobs across the City of London region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 46 (8.27%) SharePoint
2 24 (4.32%) MS Exchange
3 8 (1.44%) Apache
4 7 (1.26%) Documentum
5 6 (1.08%) IIS
5 6 (1.08%) Exchange Server 2010
6 5 (0.90%) Lync
6 5 (0.90%) Blackberry Enterprise Server
7 3 (0.54%) MS Project Server
7 3 (0.54%) GlassFish
8 2 (0.36%) SharePoint 2010
8 2 (0.36%) Exchange Server 2007
8 2 (0.36%) WebSphere
8 2 (0.36%) Exchange Server 2013
8 2 (0.36%) Elasticsearch
8 2 (0.36%) CMS
9 1 (0.18%) IBM HTTP Server
9 1 (0.18%) Exchange Server 2003
9 1 (0.18%) JBoss
9 1 (0.18%) IBM Notes
Applications
1 72 (12.95%) MS Office
2 42 (7.55%) MS Excel
3 24 (4.32%) MS PowerPoint
4 18 (3.24%) InfoPath
5 14 (2.52%) MS Visio
5 14 (2.52%) MS Project
6 3 (0.54%) Spreadsheet
Business Applications
1 20 (3.60%) Remedy ITSM
2 4 (0.72%) SAP FI
2 4 (0.72%) SAP FI/CO
2 4 (0.72%) SAP CO
3 3 (0.54%) SAP APO
4 2 (0.36%) SAP ERP
4 2 (0.36%) SAP BPC
5 1 (0.18%) SAP HR
5 1 (0.18%) SAP HCM
5 1 (0.18%) Cerner Millennium
5 1 (0.18%) SAP SM
5 1 (0.18%) SAP MM
5 1 (0.18%) SAP Oil and Gas
5 1 (0.18%) assyst
5 1 (0.18%) Dynamics CRM
5 1 (0.18%) Retail-J
5 1 (0.18%) SAP CCM
Cloud Services
1 6 (1.08%) SaaS
2 3 (0.54%) Cloud Computing
2 3 (0.54%) Microsoft Azure
3 2 (0.36%) PaaS
3 2 (0.36%) IaaS
4 1 (0.18%) Yammer
4 1 (0.18%) Office 365
Communications & Networking
1 41 (7.37%) Firewall
2 32 (5.76%) LAN
3 29 (5.22%) TCP/IP
4 27 (4.86%) Internet
5 24 (4.32%) MPLS
6 23 (4.14%) VPN
7 22 (3.96%) DNS
8 20 (3.60%) WAN
9 19 (3.42%) SAN
9 19 (3.42%) OSPF
10 18 (3.24%) BGP
11 17 (3.06%) Network Security
12 13 (2.34%) EIGRP
12 13 (2.34%) SSL
12 13 (2.34%) VoIP
13 9 (1.62%) SMTP
13 9 (1.62%) Wireless
14 8 (1.44%) Intranet
14 8 (1.44%) Cisco Nexus
15 6 (1.08%) VLAN
Database & Business Intelligence
1 37 (6.65%) SQL Server
2 15 (2.70%) MySQL
3 9 (1.62%) Data Warehouse
3 9 (1.62%) Relational Database
4 7 (1.26%) Oracle Database
4 7 (1.26%) EDRMS
5 5 (0.90%) SQL Server Integration Services
6 4 (0.72%) Oracle Reports
6 4 (0.72%) Oracle Database 12c
7 3 (0.54%) SQL Server Reporting Services
7 3 (0.54%) MongoDB
7 3 (0.54%) VLDB
7 3 (0.54%) SAP BW
7 3 (0.54%) DataStage
8 2 (0.36%) SQLPlus
8 2 (0.36%) Oracle OWB
8 2 (0.36%) QlikView
8 2 (0.36%) Data Mining
8 2 (0.36%) SQL Server 2008
9 1 (0.18%) Pentaho
Development Applications
1 18 (3.24%) Jenkins
2 16 (2.88%) Artifactory
2 16 (2.88%) Subversion
2 16 (2.88%) JIRA
3 2 (0.36%) Git (software)
3 2 (0.36%) PHPUnit
3 2 (0.36%) Behat
4 1 (0.18%) LoadRunner
General
1 240 (43.17%) Finance
2 93 (16.73%) Banking
3 44 (7.91%) Investment Banking
4 42 (7.55%) Legal
5 41 (7.37%) Front Office
6 39 (7.01%) Financial Institution
6 39 (7.01%) Telecoms
7 27 (4.86%) Retail
8 23 (4.14%) Advertising
8 23 (4.14%) Law
9 17 (3.06%) Marketing
10 5 (0.90%) Publishing
11 4 (0.72%) Manufacturing
12 3 (0.54%) Back Office
12 3 (0.54%) International Banking
12 3 (0.54%) French Language
12 3 (0.54%) German Language
12 3 (0.54%) Spanish Language
13 2 (0.36%) Pharmaceutical
14 1 (0.18%) Electronics
Job Titles
1 111 (19.96%) Analyst
2 98 (17.63%) Service Manager
3 60 (10.79%) Support Analyst
4 38 (6.83%) Delivery Manager
5 37 (6.65%) Services Delivery Manager
6 35 (6.29%) Desktop Support
7 34 (6.12%) Desktop Support Analyst
7 34 (6.12%) Desktop Analyst
8 31 (5.58%) Project Manager
9 29 (5.22%) Consultant
10 28 (5.04%) Programme Manager
11 23 (4.14%) Senior Manager
12 22 (3.96%) Coordinator
12 22 (3.96%) Architect
12 22 (3.96%) Test Manager
13 21 (3.78%) Network Engineer
13 21 (3.78%) Programme Test Manager
13 21 (3.78%) Release Coordinator
14 20 (3.60%) Trade Floor Support Analyst
15 16 (2.88%) Business Analyst
Libraries, Frameworks & Software Standards
1 10 (1.80%) Middleware
2 6 (1.08%) .NET
2 6 (1.08%) Web Services
3 5 (0.90%) HTML
4 4 (0.72%) ASP.NET
4 4 (0.72%) LAMP
5 3 (0.54%) Web Dynpro
5 3 (0.54%) SAP Business Workflow
6 2 (0.36%) SOAP
6 2 (0.36%) XML
6 2 (0.36%) WSH
6 2 (0.36%) AngularJS
7 1 (0.18%) SAML
7 1 (0.18%) EDI
7 1 (0.18%) Struts
7 1 (0.18%) OAuth
7 1 (0.18%) REST
7 1 (0.18%) Java EE
7 1 (0.18%) JSON
7 1 (0.18%) MDX
Miscellaneous
1 66 (11.87%) Analytical Skills
2 39 (7.01%) Blackberry
3 31 (5.58%) Management Information System
4 20 (3.60%) Thin Client
4 20 (3.60%) Fat Client
5 18 (3.24%) Computer Science
6 11 (1.98%) Foreign Exchange (FX)
7 10 (1.80%) Online Banking
8 9 (1.62%) iPad
8 9 (1.62%) PMI
9 7 (1.26%) Client/Server
9 7 (1.26%) Web 2.0
9 7 (1.26%) Open Source
10 6 (1.08%) User Experience
10 6 (1.08%) Statistics
10 6 (1.08%) CMDB
11 5 (0.90%) Mobile Computing
11 5 (0.90%) Mobile App
11 5 (0.90%) Mobile Banking
11 5 (0.90%) Performance Metrics
Operating Systems
1 157 (28.24%) Windows
2 66 (11.87%) Linux
3 58 (10.43%) Windows 7
4 56 (10.07%) UNIX
5 15 (2.70%) Windows Server 2008
6 14 (2.52%) Solaris
7 10 (1.80%) Windows 8
8 6 (1.08%) Windows Server 2003
9 5 (0.90%) Windows Server 2012
9 5 (0.90%) Windows XP
10 4 (0.72%) SUSE Linux Enterprise Server
10 4 (0.72%) CentOS
10 4 (0.72%) Red Hat Enterprise Linux
11 3 (0.54%) Debian
11 3 (0.54%) Apple iOS
11 3 (0.54%) Android
12 1 (0.18%) Windows Vista
12 1 (0.18%) Mac OS X
12 1 (0.18%) zOS
12 1 (0.18%) AIX
Processes & Methodologies
1 380 (68.35%) ITIL
2 164 (29.50%) Service Delivery
3 127 (22.84%) ITSM
4 89 (16.01%) Project Management
5 68 (12.23%) PRINCE2
6 64 (11.51%) Change Management
7 57 (10.25%) Stakeholder Management
8 51 (9.17%) Continuous Improvement
9 48 (8.63%) Configuration Management
10 37 (6.65%) Incident Management
11 34 (6.12%) Business Continuity
11 34 (6.12%) ITIL V3
11 34 (6.12%) Business Continuity Management
12 33 (5.94%) Release Management
13 32 (5.76%) Problem Management
14 29 (5.22%) Agile Software Development
15 27 (4.86%) Business Analysis
15 27 (4.86%) Transition Management
16 25 (4.50%) Software Testing
17 23 (4.14%) Performance Management
Programming Languages
1 69 (12.41%) SQL
2 22 (3.96%) Perl
3 19 (3.42%) VBScript
4 17 (3.06%) Java
5 12 (2.16%) C
6 9 (1.62%) VBA
7 8 (1.44%) VB
7 8 (1.44%) PL/SQL
7 8 (1.44%) Shell Script
8 6 (1.08%) JavaScript
9 5 (0.90%) PowerShell
10 4 (0.72%) ABAP
11 3 (0.54%) SAPscript
11 3 (0.54%) C#
11 3 (0.54%) PHP
11 3 (0.54%) Bash Shell
12 2 (0.36%) PHP5
12 2 (0.36%) Python
13 1 (0.18%) Ruby
13 1 (0.18%) T-SQL
Qualifications
1 105 (18.88%) Degree
2 57 (10.25%) Microsoft Certification
3 46 (8.27%) MCSE
4 37 (6.65%) MCP
5 34 (6.12%) ISEB
6 32 (5.76%) Cisco Certification
6 32 (5.76%) Security Cleared
7 29 (5.22%) ITIL Certification
8 21 (3.78%) ISTQB
9 20 (3.60%) CCNA
10 19 (3.42%) CCNP
11 18 (3.24%) SC Cleared
12 10 (1.80%) CCIE
12 10 (1.80%) PMI Certification
13 9 (1.62%) ITIL Foundation Certificate
14 8 (1.44%) MCSA
15 7 (1.26%) CISSP
16 5 (0.90%) VCP4
17 4 (0.72%) VMware Certified Professional (VCP)
17 4 (0.72%) PRINCE2 Certification
Quality Assurance & Compliance
1 72 (12.95%) SLA
2 23 (4.14%) COBIT
3 19 (3.42%) QA
4 13 (2.34%) ISO/IEC 27001
5 11 (1.98%) ISO 9001
6 5 (0.90%) Sarbanes-Oxley
6 5 (0.90%) PCI DSS
7 1 (0.18%) Solvency II
7 1 (0.18%) EMIR
7 1 (0.18%) MiFID
System Software
1 105 (18.88%) Active Directory
2 30 (5.40%) VMware Infrastructure
3 17 (3.06%) XenDesktop
4 7 (1.26%) vCloud
4 7 (1.26%) Microsoft App-V
5 6 (1.08%) Hyper-V
6 4 (0.72%) XenApp
6 4 (0.72%) Veritas Cluster Server
6 4 (0.72%) vSphere
7 3 (0.54%) Squid
7 3 (0.54%) Terminal Services
7 3 (0.54%) VMware ESX
8 1 (0.18%) VMware Workstation
8 1 (0.18%) NFS
8 1 (0.18%) ProxySG
8 1 (0.18%) Snort
Systems Management
1 18 (3.24%) HP Quality Center
2 16 (2.88%) SCCM
3 7 (1.26%) Norton AntiVirus
4 5 (0.90%) Tivoli
4 5 (0.90%) SCOM
5 3 (0.54%) Netcool/Webtop
5 3 (0.54%) Tivoli Monitoring
5 3 (0.54%) Netcool
5 3 (0.54%) Netcool/OMNIbus
5 3 (0.54%) Backup Exec
6 2 (0.36%) Control-M
7 1 (0.18%) Systems Management Server (SMS)
7 1 (0.18%) WSUS
7 1 (0.18%) NetBackup
7 1 (0.18%) BMC Performance Manager
7 1 (0.18%) McAfee ePO
7 1 (0.18%) Cisco CUCM
7 1 (0.18%) HP SiteScope
7 1 (0.18%) SCOrch
Vendors
1 153 (27.52%) Microsoft
2 51 (9.17%) Citrix
3 43 (7.73%) VMware
4 37 (6.65%) ServiceNow
4 37 (6.65%) Cisco
5 31 (5.58%) Remedy
6 26 (4.68%) BMC
7 24 (4.32%) Oracle
8 21 (3.78%) Juniper
9 20 (3.60%) SAP
10 17 (3.06%) HP
11 15 (2.70%) CheckPoint
12 13 (2.34%) Red Hat
13 10 (1.80%) F5
14 9 (1.62%) CA
14 9 (1.62%) EMC
14 9 (1.62%) Avaya
14 9 (1.62%) Fidessa
15 8 (1.44%) Symantec
16 7 (1.26%) Business Objects
City of London
Deerfoot IT
Salary: £80000 - £90000 per annum + bonus + bens
Posted: 18 hours ago
City, London
Harvey Nash plc
Salary: £40000 - £45000 per annum + £5k Bonus + Benefits
Posted: 2 days ago
City, London
JM
Salary: £40000 - £50000 per annum
Posted: 3 days ago
City, London
Sanderson
Salary: £45000 - £50000 per annum + excellent benefits
Posted: 3 days ago
City of London
Deerfoot IT
Salary: £50000 - £55000 per annum + bonus, benefits
Posted: 3 days ago
City, London
Harvey Nash plc
Salary: £45000 - £50000 per annum + Benefits
Posted: 3 days ago
City of London
Streamline Connections
Salary: £85000 - £95000 per annum + bonus and benefits
Posted: 3 days ago
City, London
Lloyds Banking Group
Posted: 3 days ago
City, London
Sanderson
Salary: £32000 - £40000 per annum + benefits
Posted: 4 days ago
City, London
Premier IT
Salary: £30000 - £40000 per annum
Posted: 4 days ago
City, London
Hudson IT
Salary: £75000 - £90000 per annum + generous package
Posted: 5 days ago
City, London
McGregor Boyall
Salary: £50000 per annum
Posted: 5 days ago
City of London
Harrington Starr
Salary: £80000 - £90000 per annum + bonus
Posted: 5 days ago
City of London
Interquest - IQ ESM
Salary: £60000 per annum + Car Allowance & Benefits
Posted: 6 days ago
City, London
Harvey Nash plc
Salary: £29000 - £29500 per annum + 20% Shift Allowance + Benefits
Posted: 6 days ago
City, London
Global Technology Solutions Ltd
Salary: £45000 - £50000 per annum + ben
Posted: 6 days ago
City, London
Talent International
Salary: £43000 - £55000 per annum + Benefits
Posted: 6 days ago
City, London
Harvey Nash plc
Salary: £70000 - £85000 per annum + Package
Posted: 6 days ago
City, London
Bell Integration
Posted: 13 days ago
City of London
Nigel Frank International Limited - Newcastle
Salary: £50000 - £55000 per annum + Benefits / Bonus / Car Allowance
Posted: 14 days ago