The table below looks at the statistics for Service Management skills in IT jobs advertised for the City of London region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 25 September 2016 with a comparison to the same period over the previous 2 years.

3 months to
25 Sep 2016
Same period 2015 Same period 2014
Service Management
Rank 156 119 118
Rank change year-on-year
-37 -1
Permanent jobs citing Service Management 79 212 254
As % of all permanent IT jobs located in the City of London 1.33% 2.42% 2.23%
As % of the Processes & Methodologies category 1.49% 2.77% 2.62%
Number of salaries quoted 72 183 205
Median salary £42,500 £54,000 £55,000
Median salary % change year-on-year
-21.29% -1.81%
90% offered a salary of more than £28,750 £34,000 £39,500
10% offered a salary of more than £75,000 £88,500 £75,000
UK excluding London median salary £45,000 £43,500 £42,500
% change year-on-year
+3.44% +2.35%
Service Management
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the City of London region.

Processes & Methodologies Category
City of London
Permanent IT job ads with a match in the
Processes & Methodologies category
5303 7640 9687
As % of all permanent IT jobs located in the City of London 89.28% 87.34% 85.03%
Number of salaries quoted 4844 6576 8065
Median salary £60,000 £60,000 £55,000
Median salary % change year-on-year
- +9.09%
90% offered a salary of more than £42,500 £37,500 £37,500
10% offered a salary of more than £85,000 £80,000 £85,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Service Management
Jobs Demand Trend in the City of London

The demand trend of job ads across the City of London region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in the City of London

Service Management
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the City of London region.

Service Management Salary Trend in the City of London

Service Management
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Service Management across the City of London region over the 3 months to 25 September 2016.

Service Management Salary Histogram in the City of London

Service Management
Top 30 Related IT Skills in the City of London

For the 6 months to 25 September 2016, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the City of London region with a requirement for Service Management.

1 131 (62.68%) ITIL
2 84 (40.19%) Finance
3 77 (36.84%) ITSM
4 74 (35.41%) Microsoft
5 63 (30.14%) Windows
6 59 (28.23%) MS Excel
7 52 (24.88%) Service Delivery
8 41 (19.62%) Change Management
9 36 (17.22%) MS Office
10 33 (15.79%) Active Directory
11 32 (15.31%) Citrix
12 30 (14.35%) Linux
13 29 (13.88%) Incident Management
13 29 (13.88%) ServiceNow
13 29 (13.88%) Analytical Skills
14 28 (13.40%) SQL
14 28 (13.40%) Management Information System
14 28 (13.40%) Agile Software Development
15 27 (12.92%) VMware
16 26 (12.44%) ITIL V3
17 24 (11.48%) Project Management
18 22 (10.53%) MS Exchange
18 22 (10.53%) Windows 7
18 22 (10.53%) Windows Server
19 21 (10.05%) VMware Infrastructure
19 21 (10.05%) Degree
19 21 (10.05%) Continuous Improvement
20 20 (9.57%) PowerShell
20 20 (9.57%) LAN
20 20 (9.57%) SLA

Service Management
Top Related IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 22 (10.53%) MS Exchange
2 18 (8.61%) SharePoint
3 13 (6.22%) Exchange Server 2010
4 10 (4.78%) CMS
5 8 (3.83%) SharePoint 2010
6 7 (3.35%) Apache
7 5 (2.39%) Skype for Business
8 4 (1.91%) Blackberry Enterprise Server
8 4 (1.91%) IIS
9 3 (1.44%) Documentum
9 3 (1.44%) FileNet
10 2 (0.96%) Drupal
10 2 (0.96%) JBoss
10 2 (0.96%) Tomcat
10 2 (0.96%) WebSphere
11 1 (0.48%) Exchange Server 2007
11 1 (0.48%) SharePoint 2013
11 1 (0.48%) WebLogic
Applications
1 59 (28.23%) MS Excel
2 36 (17.22%) MS Office
3 8 (3.83%) MS PowerPoint
3 8 (3.83%) MS Project
4 6 (2.87%) MS Visio
Business Applications
1 10 (4.78%) Dynamics CRM
2 4 (1.91%) Veritas eDiscovery
3 3 (1.44%) MetaTrader
4 1 (0.48%) CODA-Financials
4 1 (0.48%) Cognos Planning
4 1 (0.48%) Dynamics AX
4 1 (0.48%) Dynamics NAV
4 1 (0.48%) Remedy ITSM
4 1 (0.48%) ResourceLink
4 1 (0.48%) RMDS
4 1 (0.48%) Unit4 Business World
Cloud Services
1 12 (5.74%) Amazon AWS
1 12 (5.74%) Office 365
1 12 (5.74%) SaaS
2 11 (5.26%) Microsoft Azure
3 7 (3.35%) IaaS
4 6 (2.87%) PaaS
5 2 (0.96%) Cloud Computing
5 2 (0.96%) Google Analytics
5 2 (0.96%) Google Apps
5 2 (0.96%) iPaaS
6 1 (0.48%) AWS CloudFormation
6 1 (0.48%) Bluemix
6 1 (0.48%) IBM Cloud
Communications & Networking
1 20 (9.57%) LAN
2 17 (8.13%) WAN
3 11 (5.26%) LDAP
4 9 (4.31%) SAN
5 8 (3.83%) DNS
5 8 (3.83%) TCP/IP
6 7 (3.35%) Firewall
6 7 (3.35%) VLAN
6 7 (3.35%) VoIP
7 6 (2.87%) MPLS
8 5 (2.39%) VPN
9 4 (1.91%) DHCP
10 3 (1.44%) Cisco ASA
10 3 (1.44%) Internet
10 3 (1.44%) SMTP
11 2 (0.96%) FTP
11 2 (0.96%) HTTP
11 2 (0.96%) IP Telephony
11 2 (0.96%) VPLS
12 1 (0.48%) HTTPS
Database & Business Intelligence
1 14 (6.70%) SQL Server
2 9 (4.31%) SQL Server 2008
2 9 (4.31%) SQL Server Integration Services
2 9 (4.31%) SQL Server Reporting Services
3 7 (3.35%) SQL Server 2012
4 6 (2.87%) MySQL
5 4 (1.91%) MongoDB
5 4 (1.91%) Redis
6 3 (1.44%) NoSQL
7 2 (0.96%) Apache Cassandra
7 2 (0.96%) DB2
7 2 (0.96%) Hadoop
7 2 (0.96%) QlikView
8 1 (0.48%) Amazon RDS
8 1 (0.48%) Cognos Impromptu
8 1 (0.48%) Oracle Database
8 1 (0.48%) Relational Database
8 1 (0.48%) SQL Server 2005
8 1 (0.48%) SQL Server Analysis Services
Development Applications
1 2 (0.96%) Selenium
2 1 (0.48%) JIRA
General
1 84 (40.19%) Finance
2 18 (8.61%) Banking
3 13 (6.22%) Law
4 12 (5.74%) Legal
5 10 (4.78%) Investment Banking
6 8 (3.83%) Retail
7 5 (2.39%) Marketing
7 5 (2.39%) Telecoms
8 3 (1.44%) Advertising
8 3 (1.44%) Publishing
9 2 (0.96%) Financial Institution
9 2 (0.96%) French Language
9 2 (0.96%) Local Government
9 2 (0.96%) Retail Banking
10 1 (0.48%) Back Office
10 1 (0.48%) Front Office
Job Titles
1 63 (30.14%) Analyst
2 33 (15.79%) Service Manager
3 25 (11.96%) Service Analyst
4 20 (9.57%) Support Analyst
5 19 (9.09%) Consultant
6 17 (8.13%) Applications Support
7 16 (7.66%) IT Manager
8 15 (7.18%) Administrator
8 15 (7.18%) ITIL Manager
9 14 (6.70%) Service Desk Analyst
10 13 (6.22%) Architect
10 13 (6.22%) ITIL Service Manager
11 12 (5.74%) IT Analyst
11 12 (5.74%) IT Services Manager
11 12 (5.74%) Support Engineer
12 11 (5.26%) ServiceNow Consultant
13 10 (4.78%) Delivery Manager
13 10 (4.78%) Developer
13 10 (4.78%) ServiceNow Developer
13 10 (4.78%) Services Delivery Manager
Libraries, Frameworks & Software Standards
1 13 (6.22%) Web Services
2 12 (5.74%) HTML
3 10 (4.78%) .NET
4 9 (4.31%) CSS
4 9 (4.31%) Ruby on Rails
5 8 (3.83%) FIX Protocol
6 7 (3.35%) AngularJS
6 7 (3.35%) XML
7 5 (2.39%) Twitter Bootstrap
8 4 (1.91%) beanstalkd
8 4 (1.91%) COM
8 4 (1.91%) LAMP
9 2 (0.96%) Google Maps API
9 2 (0.96%) GWT
9 2 (0.96%) Middleware
9 2 (0.96%) Vaadin
10 1 (0.48%) JSON
10 1 (0.48%) SAP Basis
10 1 (0.48%) X-Windows
Miscellaneous
1 29 (13.88%) Analytical Skills
2 28 (13.40%) Management Information System
3 13 (6.22%) Computer Science
4 12 (5.74%) Blackberry
5 11 (5.26%) Data Centre
6 9 (4.31%) Replication
7 8 (3.83%) CMDB
7 8 (3.83%) Fat Client
7 8 (3.83%) Thin Client
8 4 (1.91%) iPhone
8 4 (1.91%) Mathematics
8 4 (1.91%) Performance Metrics
8 4 (1.91%) Public Cloud
8 4 (1.91%) User Experience
9 3 (1.44%) Foreign Exchange (FX)
9 3 (1.44%) Reinsurance
10 2 (0.96%) Data Integration
10 2 (0.96%) iSeries
10 2 (0.96%) PMI
10 2 (0.96%) Virtual Team
Operating Systems
1 63 (30.14%) Windows
2 30 (14.35%) Linux
3 22 (10.53%) Windows 7
3 22 (10.53%) Windows Server
4 7 (3.35%) Windows Server 2008
5 5 (2.39%) Windows Server 2012
5 5 (2.39%) Windows XP
6 4 (1.91%) Android
6 4 (1.91%) Windows Mobile
7 3 (1.44%) Unix
7 3 (1.44%) Windows Server 2003
8 1 (0.48%) AIX
8 1 (0.48%) CentOS
8 1 (0.48%) Mac OS X
8 1 (0.48%) Red Hat Enterprise Linux
8 1 (0.48%) Windows 8
Processes & Methodologies
1 131 (62.68%) ITIL
2 77 (36.84%) ITSM
3 52 (24.88%) Service Delivery
4 41 (19.62%) Change Management
5 29 (13.88%) Incident Management
6 28 (13.40%) Agile Software Development
7 26 (12.44%) ITIL V3
8 24 (11.48%) Project Management
9 21 (10.05%) Continuous Improvement
10 17 (8.13%) Asset Management
10 17 (8.13%) CRM
11 15 (7.18%) Information Security
12 14 (6.70%) Problem Management
13 13 (6.22%) Stakeholder Management
14 11 (5.26%) Scrum
15 10 (4.78%) Configuration Management
15 10 (4.78%) PRINCE2
15 10 (4.78%) Process Improvement
15 10 (4.78%) Workflow
16 9 (4.31%) Root Cause Analysis
Programming Languages
1 28 (13.40%) SQL
2 20 (9.57%) PowerShell
3 13 (6.22%) Java
3 13 (6.22%) JavaScript
4 9 (4.31%) Ruby
4 9 (4.31%) T-SQL
5 8 (3.83%) C#
6 6 (2.87%) C
7 5 (2.39%) PHP
8 2 (0.96%) Perl
8 2 (0.96%) Python
8 2 (0.96%) Shell Script
9 1 (0.48%) COBOL
9 1 (0.48%) VB
9 1 (0.48%) VB6
Qualifications
1 21 (10.05%) Degree
2 15 (7.18%) ITIL Certification
3 11 (5.26%) Microsoft Certification
4 9 (4.31%) CISSP
5 8 (3.83%) CISM
5 8 (3.83%) MCITP
5 8 (3.83%) MCTS
6 7 (3.35%) MCSA
7 6 (2.87%) MCP
7 6 (2.87%) MCSE
7 6 (2.87%) PRINCE2 Practitioner
8 5 (2.39%) CISA
8 5 (2.39%) DBS Check
8 5 (2.39%) Security Cleared
8 5 (2.39%) VMware Certified Professional (VCP)
9 4 (1.91%) MOS
10 3 (1.44%) CCNA
10 3 (1.44%) Cisco Certification
11 2 (0.96%) PMI Certification
11 2 (0.96%) PRINCE2 Certification
Quality Assurance & Compliance
1 20 (9.57%) SLA
2 14 (6.70%) QA
3 10 (4.78%) COBIT
4 3 (1.44%) ISO/IEC 27001
5 2 (0.96%) Sarbanes-Oxley
6 1 (0.48%) Data Quality
System Software
1 33 (15.79%) Active Directory
2 21 (10.05%) VMware Infrastructure
3 11 (5.26%) XenApp
4 9 (4.31%) Microsoft App-V
5 5 (2.39%) vSphere
6 2 (0.96%) Squid
6 2 (0.96%) Virtual Machines
6 2 (0.96%) Virtual Servers
7 1 (0.48%) Terminal Server
7 1 (0.48%) Virtual Desktop
7 1 (0.48%) XenDesktop
7 1 (0.48%) XenServer
Systems Management
1 16 (7.66%) SCCM
2 9 (4.31%) SCOM
3 6 (2.87%) Puppet
3 6 (2.87%) WSUS
4 5 (2.39%) OpenView Configuration Management
5 4 (1.91%) Backup Exec
5 4 (1.91%) CA Spectrum
5 4 (1.91%) Nagios
5 4 (1.91%) NetBackup
5 4 (1.91%) Norton AntiVirus
6 3 (1.44%) OpenView
7 2 (0.96%) Opscode Chef
7 2 (0.96%) vRealize
8 1 (0.48%) Ansible
8 1 (0.48%) Casper Suite
8 1 (0.48%) EMC NetWorker
8 1 (0.48%) HP Quality Center
8 1 (0.48%) MAILsweeper
Vendors
1 74 (35.41%) Microsoft
2 32 (15.31%) Citrix
3 29 (13.88%) ServiceNow
4 27 (12.92%) VMware
5 15 (7.18%) HP
6 13 (6.22%) Cisco
7 11 (5.26%) CheckPoint
8 8 (3.83%) IBM
9 6 (2.87%) Remedy
10 5 (2.39%) Opsware
10 5 (2.39%) Oracle
10 5 (2.39%) Sun
10 5 (2.39%) Symantec
11 4 (1.91%) BT
11 4 (1.91%) CA
11 4 (1.91%) Dell
11 4 (1.91%) Google
11 4 (1.91%) Intel Security
11 4 (1.91%) Sage
12 3 (1.44%) Wyse
City, London
Ashdown IT
Salary: £27500 per annum + pension, bonus, healthcare, gym
Posted: 4 days ago
City, London
ReThink Recruitment
Salary: £27000.00 - £30000.00 per annum + Excellent Benefits
Posted: 5 days ago
City, London
Miller Maxwell Ltd
Salary: From £75,000 to £95,000 per annum Bonus and benefits package
Posted: 3 days ago
City, London
Ashdown IT
Salary: £27500 per annum + pension, bonus, healthcare, gym
Posted: 6 days ago
City, London
Comtecs
Salary: Highly competitive + Bonus + Excellent Benefits
Posted: 5 days ago
City, London
Eaglecliff
Salary: From £27,500 to £37,500 per annum
Posted: 6 days ago
City of London
Interquest - IQ Tech
Salary: £45000 - £75000 per annum
Posted: 11 days ago
City of London
Interquest - IQ Tech
Salary: £50000 - £55000 per annum + 10% Bonus, pension, healthcare.
Posted: 18 days ago
City, London
Eaglecliff
Salary: From £25,000 to £32,000 per annum + Benefits
Posted: 6 days ago
City, London
ARC IT Recruitment Ltd
Salary: £highly competitive Plus Benefits
Posted: 5 days ago