The table below looks at the statistics for Service Management skills in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 18 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
18 Dec 2014
Same period 2013 Same period 2012
Service Management
Rank 108 140 133
Rank change year-on-year
+32 -7
Permanent jobs citing Service Management 257 236 241
As % of all permanent IT jobs located in the City of London 2.35% 1.98% 2.05%
As % of the Processes & Methodologies category 2.89% 2.39% 2.56%
Number of salaries quoted 215 213 205
Average salary £56,000 £50,000 £55,000
Average salary % change year-on-year
+12.00% -9.09%
90% offered a salary of more than £31,500 £32,700 £35,000
10% offered a salary of more than £75,900 £79,500 £72,500
UK excluding London average salary £43,000 £45,000 £42,500
% change year-on-year
-4.44% +5.88%
Service Management
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the City of London region.

Processes & Methodologies Category
City of London
Permanent IT job ads with a match in the
Processes & Methodologies category
8902 9855 9401
As % of all permanent IT jobs located in the City of London 81.30% 82.81% 80.10%
Number of salaries quoted 7739 8401 8482
Average salary £57,500 £57,500 £55,000
Average salary % change year-on-year
- +4.54%
90% offered a salary of more than £39,000 £37,500 £36,000
10% offered a salary of more than £80,000 £80,000 £82,500
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Management
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the City of London region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in the City of London

Service Management
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the City of London region.

Service Management Salary Trend in the City of London

Service Management
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Service Management across the City of London region over the 3 months to 18 December 2014.

Service Management Salary Histogram in the City of London

Service Management
Top 30 Related IT Skills in the City of London

For the 6 months to 18 December 2014, IT jobs across the City of London region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 340 (65.76%) ITIL
2 216 (41.78%) Finance
3 133 (25.73%) Service Delivery
4 119 (23.02%) ITSM
5 113 (21.86%) Windows
6 103 (19.92%) Microsoft
7 97 (18.76%) Project Management
8 86 (16.63%) Degree
9 67 (12.96%) Active Directory
9 67 (12.96%) PRINCE2
10 66 (12.77%) SLA
10 66 (12.77%) Change Management
11 59 (11.41%) Stakeholder Management
11 59 (11.41%) SQL
12 57 (11.03%) Banking
12 57 (11.03%) Analytical Skills
13 53 (10.25%) MS Office
13 53 (10.25%) Linux
14 52 (10.06%) Continuous Improvement
15 51 (9.86%) UNIX
16 46 (8.90%) Incident Management
17 43 (8.32%) MS Excel
18 42 (8.12%) Agile Software Development
19 41 (7.93%) Legal
19 41 (7.93%) ITIL V3
20 38 (7.35%) ITIL Certification
21 36 (6.96%) Telecoms
22 35 (6.77%) Security Cleared
23 34 (6.58%) ISEB
24 33 (6.38%) SharePoint

Service Management
Top Related IT Skills in the City of London by Category

For the 6 months to 18 December 2014, IT jobs across the City of London region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 33 (6.38%) SharePoint
2 12 (2.32%) IIS
3 11 (2.13%) MS Exchange
4 10 (1.93%) Lync
5 8 (1.55%) Apache
6 5 (0.97%) Exchange Server 2010
7 4 (0.77%) Tomcat
7 4 (0.77%) Blackberry Enterprise Server
7 4 (0.77%) WebSphere
8 3 (0.58%) MS Project Server
8 3 (0.58%) SharePoint 2010
8 3 (0.58%) JBoss
8 3 (0.58%) IBM Notes
9 2 (0.39%) BizTalk Server
9 2 (0.39%) WebSphere Process Server
9 2 (0.39%) SharePoint 2013
10 1 (0.19%) Exchange Server 2013
10 1 (0.19%) GemFire
10 1 (0.19%) Exchange Server 2003
10 1 (0.19%) WebLogic
Applications
1 53 (10.25%) MS Office
2 43 (8.32%) MS Excel
3 21 (4.06%) MS PowerPoint
4 15 (2.90%) InfoPath
5 12 (2.32%) MS Visio
6 8 (1.55%) MS Project
7 2 (0.39%) Spreadsheet
Business Applications
1 14 (2.71%) Remedy ITSM
2 3 (0.58%) Dynamics CRM
3 1 (0.19%) SAP ERP
3 1 (0.19%) SAP HCM
3 1 (0.19%) Cerner Millennium
3 1 (0.19%) SAP BPC
3 1 (0.19%) Agresso
3 1 (0.19%) SAP HR
3 1 (0.19%) SAP MM
3 1 (0.19%) SAP Oil and Gas
3 1 (0.19%) assyst
Cloud Services
1 13 (2.51%) SaaS
2 2 (0.39%) Cloud Computing
3 1 (0.19%) Microsoft Azure
3 1 (0.19%) PaaS
3 1 (0.19%) IaaS
Communications & Networking
1 28 (5.42%) Firewall
2 23 (4.45%) LAN
3 21 (4.06%) SAN
4 19 (3.68%) TCP/IP
5 16 (3.09%) MPLS
6 15 (2.90%) VPN
7 14 (2.71%) LDAP
7 14 (2.71%) OSPF
7 14 (2.71%) BGP
7 14 (2.71%) WAN
7 14 (2.71%) Internet
8 13 (2.51%) DNS
9 11 (2.13%) SSL
9 11 (2.13%) EIGRP
9 11 (2.13%) Network Security
10 10 (1.93%) VoIP
11 7 (1.35%) Wireless
12 6 (1.16%) Cisco Nexus
13 5 (0.97%) NAS
14 4 (0.77%) Cisco ASA
Database & Business Intelligence
1 28 (5.42%) SQL Server
2 15 (2.90%) Data Warehouse
3 9 (1.74%) Relational Database
4 8 (1.55%) Oracle Database
5 7 (1.35%) SQL Server Integration Services
6 6 (1.16%) SQL Server Reporting Services
7 5 (0.97%) QlikView
7 5 (0.97%) Data Mining
8 4 (0.77%) VLDB
8 4 (0.77%) MySQL
9 3 (0.58%) DataStage
10 2 (0.39%) Oracle Database 11g
10 2 (0.39%) Oracle Reports
10 2 (0.39%) SQL Server 2008
10 2 (0.39%) MongoDB
11 1 (0.19%) NoSQL
11 1 (0.19%) Oracle Exadata
11 1 (0.19%) Redis
11 1 (0.19%) CouchDB
11 1 (0.19%) Hyperion Smart View
Development Applications
1 17 (3.29%) JIRA
2 16 (3.09%) Jenkins
3 15 (2.90%) Artifactory
3 15 (2.90%) Subversion
4 1 (0.19%) LoadRunner
4 1 (0.19%) Git (software)
4 1 (0.19%) PHPUnit
4 1 (0.19%) Cucumber
4 1 (0.19%) Behat
General
1 216 (41.78%) Finance
2 57 (11.03%) Banking
3 41 (7.93%) Legal
4 36 (6.96%) Telecoms
5 28 (5.42%) Law
5 28 (5.42%) Retail
6 17 (3.29%) Marketing
7 14 (2.71%) Publishing
8 13 (2.51%) Financial Institution
9 8 (1.55%) Manufacturing
10 7 (1.35%) Investment Banking
11 6 (1.16%) French Language
11 6 (1.16%) Spanish Language
12 5 (0.97%) International Banking
12 5 (0.97%) Advertising
13 4 (0.77%) Games
13 4 (0.77%) Back Office
13 4 (0.77%) Pharmaceutical
13 4 (0.77%) German Language
14 3 (0.58%) Corporate Banking
Job Titles
1 99 (19.15%) Service Manager
2 66 (12.77%) Analyst
3 45 (8.70%) Delivery Manager
4 43 (8.32%) Services Delivery Manager
5 41 (7.93%) Project Manager
6 37 (7.16%) Consultant
7 28 (5.42%) Support Analyst
8 22 (4.26%) Senior Manager
8 22 (4.26%) Coordinator
8 22 (4.26%) Applications Support
9 21 (4.06%) Architect
9 21 (4.06%) Release Coordinator
10 17 (3.29%) Programme Manager
11 16 (3.09%) Network Engineer
12 14 (2.71%) Service Analyst
12 14 (2.71%) Team Leader
12 14 (2.71%) IT Services Manager
13 13 (2.51%) Technical Manager
13 13 (2.51%) Senior Project Manager
13 13 (2.51%) Test Manager
Libraries, Frameworks & Software Standards
1 18 (3.48%) Web Services
2 14 (2.71%) HTML
3 9 (1.74%) XML
4 7 (1.35%) .NET
4 7 (1.35%) CSS
5 6 (1.16%) Middleware
6 4 (0.77%) ASP.NET
7 2 (0.39%) WSH
7 2 (0.39%) Java EE
7 2 (0.39%) JSON
8 1 (0.19%) Symfony
8 1 (0.19%) Zend Framework
8 1 (0.19%) Java EE 5
8 1 (0.19%) JPA
8 1 (0.19%) RESTful
8 1 (0.19%) HTML5
8 1 (0.19%) Yii
8 1 (0.19%) Laravel
8 1 (0.19%) SailPoint
8 1 (0.19%) WSDL
Miscellaneous
1 57 (11.03%) Analytical Skills
2 18 (3.48%) Management Information System
3 17 (3.29%) Computer Science
4 11 (2.13%) Fat Client
4 11 (2.13%) Thin Client
5 10 (1.93%) Online Banking
6 9 (1.74%) Blackberry
6 9 (1.74%) Statistics
7 8 (1.55%) Client/Server
8 7 (1.35%) Clustering
8 7 (1.35%) iPad
9 6 (1.16%) Video Conferencing
9 6 (1.16%) CMDB
9 6 (1.16%) E-Learning
10 5 (0.97%) PMI
10 5 (0.97%) Hedge funds
10 5 (0.97%) SWIFT
10 5 (0.97%) Open Source
10 5 (0.97%) Performance Metrics
11 4 (0.77%) Mobile App
Operating Systems
1 113 (21.86%) Windows
2 53 (10.25%) Linux
3 51 (9.86%) UNIX
4 23 (4.45%) Windows Server 2008
5 19 (3.68%) Windows 7
6 10 (1.93%) Solaris
7 6 (1.16%) Windows 8
7 6 (1.16%) Red Hat Enterprise Linux
8 5 (0.97%) SUSE Linux Enterprise Server
9 4 (0.77%) CentOS
10 3 (0.58%) Windows XP
11 2 (0.39%) Windows Server 2003
12 1 (0.19%) Debian
12 1 (0.19%) Ubuntu
12 1 (0.19%) Windows Server 2012
Processes & Methodologies
1 340 (65.76%) ITIL
2 133 (25.73%) Service Delivery
3 119 (23.02%) ITSM
4 97 (18.76%) Project Management
5 67 (12.96%) PRINCE2
6 66 (12.77%) Change Management
7 59 (11.41%) Stakeholder Management
8 52 (10.06%) Continuous Improvement
9 46 (8.90%) Incident Management
10 42 (8.12%) Agile Software Development
11 41 (7.93%) ITIL V3
12 33 (6.38%) Configuration Management
13 29 (5.61%) Release Management
14 26 (5.03%) Problem Management
15 24 (4.64%) Transition Management
16 21 (4.06%) Change Control
16 21 (4.06%) Matrix Management
16 21 (4.06%) Validation
16 21 (4.06%) Risk Management
17 19 (3.68%) Business Analysis
Programming Languages
1 59 (11.41%) SQL
2 23 (4.45%) Perl
3 17 (3.29%) VBScript
4 16 (3.09%) JavaScript
5 14 (2.71%) Java
6 12 (2.32%) C
7 8 (1.55%) VBA
7 8 (1.55%) Shell Script
8 7 (1.35%) VB
9 6 (1.16%) PowerShell
10 5 (0.97%) Python
11 4 (0.77%) C#
12 3 (0.58%) Bash Shell
13 2 (0.39%) PHP
13 2 (0.39%) PL/SQL
14 1 (0.19%) T-SQL
14 1 (0.19%) R
14 1 (0.19%) Ruby
14 1 (0.19%) ABAP
Qualifications
1 86 (16.63%) Degree
2 38 (7.35%) ITIL Certification
3 35 (6.77%) Security Cleared
4 34 (6.58%) ISEB
5 22 (4.26%) Cisco Certification
5 22 (4.26%) SC Cleared
6 19 (3.68%) Microsoft Certification
7 17 (3.29%) CCNP
8 13 (2.51%) CCNA
9 12 (2.32%) ISTQB
10 9 (1.74%) CCIE
11 7 (1.35%) MCSE
11 7 (1.35%) PMI Certification
12 6 (1.16%) MCSA
12 6 (1.16%) ITIL Foundation Certificate
13 5 (0.97%) PRINCE2 Certification
14 4 (0.77%) MCP
14 4 (0.77%) CISSP
15 3 (0.58%) Six Sigma Black Belt
16 2 (0.39%) CCVP
Quality Assurance & Compliance
1 66 (12.77%) SLA
2 24 (4.64%) ISO 9001
2 24 (4.64%) COBIT
3 22 (4.26%) ISO/IEC 27001
4 16 (3.09%) QA
5 10 (1.93%) PCI DSS
6 7 (1.35%) Sarbanes-Oxley
7 1 (0.19%) GPG13
7 1 (0.19%) EMIR
7 1 (0.19%) MiFID
System Software
1 67 (12.96%) Active Directory
2 21 (4.06%) VMware Infrastructure
3 12 (2.32%) XenDesktop
4 8 (1.55%) XenApp
5 5 (0.97%) vSphere
6 4 (0.77%) Veritas Cluster Server
7 3 (0.58%) Hyper-V
8 2 (0.39%) Terminal Services
8 2 (0.39%) VMware ESX
9 1 (0.19%) VMware Workstation
9 1 (0.19%) ProxySG
9 1 (0.19%) VMware Server
Systems Management
1 20 (3.87%) HP Quality Center
2 10 (1.93%) Tivoli
3 7 (1.35%) Norton AntiVirus
4 5 (0.97%) Tivoli Monitoring
4 5 (0.97%) SCOM
5 4 (0.77%) SCCM
6 3 (0.58%) Cisco CUCM
6 3 (0.58%) Backup Exec
7 2 (0.39%) SCOrch
7 2 (0.39%) Control-M
7 2 (0.39%) Cisco UCCE
8 1 (0.19%) McAfee ePO
8 1 (0.19%) Capistrano
8 1 (0.19%) Netcool/Webtop
8 1 (0.19%) BMC Performance Manager
8 1 (0.19%) MAILsweeper
8 1 (0.19%) NetBackup
8 1 (0.19%) Systems Management Server (SMS)
8 1 (0.19%) Netcool
8 1 (0.19%) Netcool/OMNIbus
Vendors
1 103 (19.92%) Microsoft
2 31 (6.00%) Citrix
3 30 (5.80%) Remedy
4 29 (5.61%) VMware
5 28 (5.42%) Oracle
6 24 (4.64%) Cisco
7 22 (4.26%) BMC
8 18 (3.48%) HP
9 17 (3.29%) Juniper
10 14 (2.71%) CheckPoint
10 14 (2.71%) Red Hat
11 10 (1.93%) CA
12 9 (1.74%) Symantec
12 9 (1.74%) Fidessa
12 9 (1.74%) F5
13 8 (1.55%) EMC
14 7 (1.35%) SAP
14 7 (1.35%) Cognos
14 7 (1.35%) ServiceNow
15 6 (1.16%) Nimsoft
City, London
Eutopia Solutions Ltd
Salary: £40000.00 - £50000.00 per annum + package & bonus
Posted: 10 hours ago
City, London
Talent International
Salary: £560.00 - £580.00 per annum
Posted: 13 hours ago
City, London
Harvey Nash plc
Salary: £35000 - £43000 per annum + Benefits
Posted: 14 hours ago
City, London
Experis Ltd
Salary: £49000 - £63000 per annum + enhanced pension
Posted: 14 hours ago
City of London
Hays IT - Uk Posting account
Salary: £40000.00 - £48000.00 per annum
Posted: Yesterday
City, London
Executive Recruitment Services (ERS)
Salary: £50000 - £55000 per annum
Posted: Yesterday
City, London
Informatiq Consulting
Salary: £30000 - £44000 per annum
Posted: Yesterday
City, London
Lorien Resourcing
Salary: £60000.00 - £65000.00 per annum + Guaranteed Bonus
Posted: Yesterday
City, London
Informatiq Consulting
Salary: £40000 - £52000 per annum
Posted: Yesterday
City of London
Hudson - London
Salary: £50000 - £57500 per annum + excellent benefits
Posted: 2 days ago
City, London
Benedict Cole Limited
Salary: £45000 - £48000 per annum + Excellent Benefits + Bonus
Posted: 2 days ago
City, London
LA International
Salary: £45000 - £55000 per annum + Benefits
Posted: 3 days ago
City, London
Informatiq Consulting
Salary: £30000 - £40000 per annum
Posted: 3 days ago
City, London
Red10
Salary: From £75,000 to £90,000 per annum
Posted: 3 days ago
City, London
JM
Salary: £70000 - £800000 per annum + Bonus + Benefits
Posted: 3 days ago
City, London
Red10
Salary: £1 per annum + Salary/bonus discussed at CV review
Posted: 3 days ago
City, London
Eutopia Solutions Ltd
Salary: £60000.00 - £80000.00 per annum + package and bonus
Posted: 6 days ago
City of London
Deerfoot IT
Salary: £40000 - £48000 per annum + bonus + benefits
Posted: 6 days ago
City, London
Executive Recruitment Services (ERS)
Salary: £70000 - £75000 per annum
Posted: 6 days ago
City of London
Annapurna
Salary: £0.00 per annum
Posted: 10 days ago