Service Management Jobs in the City of London

Service Management
Central London > City of London

The following table provides summary statistics for permanent job vacancies advertised in the City of London with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 27 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
27 Apr 2024
Same period 2023 Same period 2022
Rank 82 105 152
Rank change year-on-year +23 +47 +40
Permanent jobs citing Service Management 106 137 137
As % of all permanent jobs advertised in the City of London 3.16% 2.87% 1.94%
As % of the Processes & Methodologies category 3.42% 3.02% 2.04%
Number of salaries quoted 82 108 109
10th Percentile £36,500 £35,750 £35,000
25th Percentile £52,875 £42,313 £45,000
Median annual salary (50th Percentile) £65,000 £63,750 £58,000
Median % change year-on-year +1.96% +9.91% -10.77%
75th Percentile £84,375 £92,500 £78,750
90th Percentile £97,250 £95,000 £97,500
Central London median annual salary £65,000 £60,000 £58,000
% change year-on-year +8.33% +3.45% -5.31%

All Process and Methodology Skills
City of London

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the City of London with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 3,103 4,543 6,719
As % of all permanent jobs advertised in the City of London 92.38% 95.14% 95.39%
Number of salaries quoted 2,472 3,814 5,602
10th Percentile £41,250 £43,750 £45,250
25th Percentile £55,000 £56,250 £57,500
Median annual salary (50th Percentile) £75,000 £75,000 £72,500
Median % change year-on-year - +3.45% -
75th Percentile £95,000 £97,500 £93,750
90th Percentile £112,500 £112,500 £110,000
Central London median annual salary £72,500 £75,000 £72,500
% change year-on-year -3.33% +3.45% +3.57%

Service Management
Job Vacancy Trend in the City of London

Job postings citing Service Management as a proportion of all IT jobs advertised in the City of London.

Job vacancy trend for Service Management in the City of London

Service Management
Salary Trend in the City of London

3-month moving average salary quoted in jobs citing Service Management in the City of London.

Salary trend for Service Management in the City of London

Service Management
Salary Histogram in the City of London

Salary distribution for jobs citing Service Management in the City of London over the 6 months to 27 April 2024.

Salary histogram for Service Management in the City of London

Service Management
Co-occurring Skills and Capabilities in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (6.60%) Microsoft Exchange
2 3 (2.83%) SharePoint
3 2 (1.89%) SAS
4 1 (0.94%) Blackberry Enterprise Server
4 1 (0.94%) Skype for Business
Applications
1 18 (16.98%) Microsoft Excel
2 4 (3.77%) Microsoft Office
3 2 (1.89%) MS Visio
Business Applications
1 8 (7.55%) Remedy ITSM
Cloud Services
1 22 (20.75%) Microsoft 365
2 16 (15.09%) Azure
3 15 (14.15%) Power Platform
4 13 (12.26%) Google Sheets
5 7 (6.60%) Entra ID
6 5 (4.72%) Mimecast
7 4 (3.77%) Azure Monitor
7 4 (3.77%) Azure Storage
8 2 (1.89%) AWS
8 2 (1.89%) WhatsApp
9 1 (0.94%) Cloud Computing
9 1 (0.94%) SaaS
Communications & Networking
1 5 (4.72%) Skype
2 4 (3.77%) Firewall
2 4 (3.77%) Network Security
3 3 (2.83%) LAN
3 3 (2.83%) VPN
3 3 (2.83%) WAN
3 3 (2.83%) Wi-Fi
4 2 (1.89%) DHCP
4 2 (1.89%) DNS
5 1 (0.94%) TCP/IP
Database & Business Intelligence
1 15 (14.15%) Power BI
2 13 (12.26%) GIS
3 4 (3.77%) Geospatial Data
4 2 (1.89%) SAP HANA
5 1 (0.94%) SQL Server
Development Applications
1 8 (7.55%) JIRA
General
1 48 (45.28%) Social Skills
2 45 (42.45%) Finance
3 19 (17.92%) Analytical Skills
4 18 (16.98%) Banking
5 15 (14.15%) Retail
6 13 (12.26%) Back Office
7 12 (11.32%) Law
8 8 (7.55%) Retail Banking
9 7 (6.60%) Legal
10 6 (5.66%) Organisational Skills
11 3 (2.83%) Public Sector
12 2 (1.89%) Pharmaceutical
13 1 (0.94%) Inclusion and Diversity
13 1 (0.94%) Investment Banking
13 1 (0.94%) Presentation Skills
Job Titles
1 16 (15.09%) Lead
2 13 (12.26%) Digital Transformation
3 12 (11.32%) Analyst
4 10 (9.43%) Team Leader
5 9 (8.49%) Digital Transformation Manager
5 9 (8.49%) Service Desk Team Leader
5 9 (8.49%) Service Manager
5 9 (8.49%) Transformation Manager
6 8 (7.55%) Head of Operations
7 7 (6.60%) Architect
7 7 (6.60%) Head of IT
7 7 (6.60%) Head of IT Operations
8 6 (5.66%) Developer
8 6 (5.66%) ServiceNow Developer
8 6 (5.66%) Services Director
8 6 (5.66%) Support Analyst
9 5 (4.72%) Applications Support Analyst
9 5 (4.72%) IT Director
9 5 (4.72%) Operations Director
9 5 (4.72%) Support Engineer
Libraries, Frameworks & Software Standards
1 2 (1.89%) AngularJS
1 2 (1.89%) CSS
1 2 (1.89%) HTML
1 2 (1.89%) Twitter Bootstrap
1 2 (1.89%) Web Services
2 1 (0.94%) Middleware
Miscellaneous
1 13 (12.26%) Management Information System
2 7 (6.60%) CMDB
3 5 (4.72%) Reinsurance
4 4 (3.77%) Greenfield Project
4 4 (3.77%) Linux Command Line
4 4 (3.77%) Product Ownership
4 4 (3.77%) Public Cloud
5 3 (2.83%) Data Centre
5 3 (2.83%) Enterprise Software
6 2 (1.89%) Legacy Systems
7 1 (0.94%) Blackberry
7 1 (0.94%) CCTV
7 1 (0.94%) Cloud Native
7 1 (0.94%) IVR
7 1 (0.94%) PKI
7 1 (0.94%) Replication
7 1 (0.94%) Security Posture
7 1 (0.94%) Smartphone
Operating Systems
1 32 (30.19%) Windows
2 6 (5.66%) Android
2 6 (5.66%) Windows Server
3 5 (4.72%) Linux
3 5 (4.72%) Mac OS X
3 5 (4.72%) Windows 10
4 4 (3.77%) Windows 7
4 4 (3.77%) Windows Server 2008
5 2 (1.89%) Mac OS
6 1 (0.94%) Apple iOS
6 1 (0.94%) Red Hat Enterprise Linux
Processes & Methodologies
1 57 (53.77%) ITSM
2 51 (48.11%) ITIL
3 30 (28.30%) Line Management
3 30 (28.30%) Service Delivery
4 26 (24.53%) Incident Management
4 26 (24.53%) Problem-Solving
5 23 (21.70%) Change Management
6 16 (15.09%) Data Analysis
6 16 (15.09%) Problem Management
7 15 (14.15%) Roadmaps
8 13 (12.26%) Business Intelligence
9 11 (10.38%) Major Incident Management
10 10 (9.43%) Actionable Insight
10 10 (9.43%) Process Improvement
10 10 (9.43%) Root Cause Analysis
10 10 (9.43%) User Experience
11 9 (8.49%) Agile
11 9 (8.49%) Service Catalogue
11 9 (8.49%) Trend Analysis
12 8 (7.55%) Customer Service
Programming Languages
1 14 (13.21%) SQL
2 7 (6.60%) PowerShell
3 4 (3.77%) Bash
4 1 (0.94%) T-SQL
Qualifications
1 23 (21.70%) Degree
2 19 (17.92%) ITIL Certification
3 10 (9.43%) Security Cleared
4 6 (5.66%) SC Cleared
5 5 (4.72%) Azure Certification
6 3 (2.83%) CCIE
6 3 (2.83%) CCNP
6 3 (2.83%) Cisco Certification
7 1 (0.94%) Master's Degree
7 1 (0.94%) Microsoft Certification
Quality Assurance & Compliance
1 10 (9.43%) SLA
2 3 (2.83%) COBIT
3 1 (0.94%) Accessibility
3 1 (0.94%) ISO/IEC 27001
3 1 (0.94%) PCI DSS
System Software
1 24 (22.64%) Active Directory
2 6 (5.66%) Virtual Desktop
3 2 (1.89%) VMware Infrastructure
4 1 (0.94%) Hyper-V
4 1 (0.94%) Veritas Cluster Server
4 1 (0.94%) vSphere
Systems Management
1 8 (7.55%) SCCM
2 4 (3.77%) Microsoft Intune
3 3 (2.83%) OpenView
4 1 (0.94%) McAfee ePO
4 1 (0.94%) NetBackup
4 1 (0.94%) OfficeScan
4 1 (0.94%) SCOM
4 1 (0.94%) Trend Micro Deep Security
Vendors
1 21 (19.81%) ServiceNow
2 17 (16.04%) Microsoft
3 13 (12.26%) Google
4 8 (7.55%) Remedy
5 7 (6.60%) Apple
5 7 (6.60%) BMC
6 6 (5.66%) HP
7 4 (3.77%) Cisco
8 3 (2.83%) Dell
8 3 (2.83%) SolarWinds
9 2 (1.89%) PeopleSoft
9 2 (1.89%) SAP
9 2 (1.89%) VMware
10 1 (0.94%) Altiris
10 1 (0.94%) Computacenter
10 1 (0.94%) Huawei
10 1 (0.94%) McAfee
10 1 (0.94%) Qualys
10 1 (0.94%) Red Hat
10 1 (0.94%) Veritas