The table below looks at the statistics for Service Management skills in IT jobs advertised for the City of London region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 28 July 2016 with a comparison to the same period over the previous 2 years.

3 months to
28 Jul 2016
Same period 2015 Same period 2014
Service Management
Rank 160 108 138
Rank change year-on-year
-52 +30
Permanent jobs citing Service Management 103 256 244
As % of all permanent IT jobs located in the City of London 1.64% 2.44% 1.96%
As % of the Processes & Methodologies category 1.83% 2.78% 2.27%
Number of salaries quoted 95 215 200
Median salary £55,000 £57,500 £55,000
Median salary % change year-on-year
-4.34% +4.54%
90% offered a salary of more than £30,000 £35,000 £32,500
10% offered a salary of more than £80,000 £77,500 £80,000
UK excluding London median salary £45,000 £45,000 £44,000
% change year-on-year
- +2.27%
Service Management
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the City of London region.

Processes & Methodologies Category
City of London
Permanent IT job ads with a match in the
Processes & Methodologies category
5630 9203 10738
As % of all permanent IT jobs located in the City of London 89.66% 87.60% 86.13%
Number of salaries quoted 5131 7857 8856
Median salary £60,500 £60,000 £56,000
Median salary % change year-on-year
+0.83% +7.14%
90% offered a salary of more than £42,500 £38,500 £37,500
10% offered a salary of more than £85,000 £80,000 £82,500
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Service Management
Jobs Demand Trend in the City of London

The demand trend of job ads across the City of London region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in the City of London

Service Management
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the City of London region.

Service Management Salary Trend in the City of London

Service Management
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Service Management across the City of London region over the 3 months to 28 July 2016.

Service Management Salary Histogram in the City of London

Service Management
Top 30 Related IT Skills in the City of London

For the 6 months to 28 July 2016, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the City of London region with a requirement for Service Management.

1 150 (62.24%) ITIL
2 111 (46.06%) ITSM
3 106 (43.98%) Finance
4 83 (34.44%) Microsoft
5 74 (30.71%) Windows
6 58 (24.07%) Service Delivery
7 53 (21.99%) Change Management
7 53 (21.99%) MS Excel
8 38 (15.77%) Linux
8 38 (15.77%) ITIL V3
9 34 (14.11%) Active Directory
10 33 (13.69%) Citrix
10 33 (13.69%) ServiceNow
11 32 (13.28%) MS Office
12 31 (12.86%) SQL
12 31 (12.86%) VMware
13 30 (12.45%) Incident Management
14 29 (12.03%) Windows Server
15 28 (11.62%) Project Management
16 27 (11.20%) Banking
16 27 (11.20%) Asset Management
17 26 (10.79%) Agile Software Development
17 26 (10.79%) Degree
18 25 (10.37%) PowerShell
18 25 (10.37%) HP
19 23 (9.54%) Management Information System
20 22 (9.13%) VMware Infrastructure
20 22 (9.13%) Windows 7
21 21 (8.71%) LAN
22 20 (8.30%) SharePoint

Service Management
Top Related IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 20 (8.30%) SharePoint
2 19 (7.88%) MS Exchange
3 12 (4.98%) Exchange Server 2010
4 10 (4.15%) CMS
4 10 (4.15%) IIS
5 9 (3.73%) SharePoint 2010
6 7 (2.90%) Apache
7 5 (2.07%) Documentum
8 4 (1.66%) Blackberry Enterprise Server
9 3 (1.24%) FileNet
9 3 (1.24%) Skype for Business
9 3 (1.24%) WebSphere
10 2 (0.83%) Drupal
10 2 (0.83%) JBoss
10 2 (0.83%) Tomcat
11 1 (0.41%) WebLogic
Applications
1 53 (21.99%) MS Excel
2 32 (13.28%) MS Office
3 6 (2.49%) MS Project
3 6 (2.49%) MS Visio
4 2 (0.83%) MS PowerPoint
Business Applications
1 12 (4.98%) Dynamics CRM
2 3 (1.24%) MetaTrader
3 1 (0.41%) CODA-Financials
3 1 (0.41%) Cognos Planning
3 1 (0.41%) Dynamics AX
3 1 (0.41%) Dynamics NAV
3 1 (0.41%) Remedy ITSM
3 1 (0.41%) ResourceLink
3 1 (0.41%) Unit4 Business World
Cloud Services
1 14 (5.81%) Amazon AWS
1 14 (5.81%) Office 365
2 13 (5.39%) Microsoft Azure
3 12 (4.98%) SaaS
4 7 (2.90%) IaaS
5 6 (2.49%) PaaS
6 3 (1.24%) iPaaS
7 2 (0.83%) Google Analytics
7 2 (0.83%) Google Apps
8 1 (0.41%) AWS CloudFormation
8 1 (0.41%) Bluemix
8 1 (0.41%) Cloud Computing
8 1 (0.41%) OneDrive
Communications & Networking
1 21 (8.71%) LAN
2 18 (7.47%) WAN
3 14 (5.81%) SAN
4 11 (4.56%) DNS
4 11 (4.56%) LDAP
5 10 (4.15%) Firewall
6 7 (2.90%) VLAN
7 6 (2.49%) Cisco ASA
7 6 (2.49%) Internet
7 6 (2.49%) MPLS
7 6 (2.49%) VoIP
8 5 (2.07%) DHCP
8 5 (2.07%) TCP/IP
8 5 (2.07%) VPN
9 3 (1.24%) SMTP
9 3 (1.24%) Structured Cabling
9 3 (1.24%) Unified Communications
10 2 (0.83%) Intranet
10 2 (0.83%) NetScaler
10 2 (0.83%) VPLS
Database & Business Intelligence
1 18 (7.47%) SQL Server
2 11 (4.56%) SQL Server Integration Services
2 11 (4.56%) SQL Server Reporting Services
3 9 (3.73%) SQL Server 2008
3 9 (3.73%) SQL Server 2012
4 6 (2.49%) MySQL
5 4 (1.66%) MongoDB
5 4 (1.66%) Redis
6 3 (1.24%) NoSQL
7 2 (0.83%) Apache Cassandra
7 2 (0.83%) DB2
7 2 (0.83%) Hadoop
7 2 (0.83%) QlikView
7 2 (0.83%) SQL Server Analysis Services
8 1 (0.41%) Amazon RDS
8 1 (0.41%) Big Data
8 1 (0.41%) BusinessObjects
8 1 (0.41%) Cognos Impromptu
8 1 (0.41%) Oracle Database
8 1 (0.41%) Relational Database
Development Applications
1 6 (2.49%) JIRA
2 5 (2.07%) JMeter
2 5 (2.07%) LoadRunner
3 2 (0.83%) Selenium
4 1 (0.41%) AdminStudio
4 1 (0.41%) MSI
General
1 106 (43.98%) Finance
2 27 (11.20%) Banking
3 16 (6.64%) Retail
4 14 (5.81%) Investment Banking
5 11 (4.56%) Law
5 11 (4.56%) Legal
6 9 (3.73%) Telecoms
7 8 (3.32%) Marketing
8 4 (1.66%) Advertising
8 4 (1.66%) Retail Banking
9 3 (1.24%) Financial Institution
10 2 (0.83%) French Language
10 2 (0.83%) Local Government
10 2 (0.83%) Pharmaceutical
10 2 (0.83%) Publishing
11 1 (0.41%) Back Office
11 1 (0.41%) Front Office
Job Titles
1 60 (24.90%) Analyst
2 33 (13.69%) Service Manager
3 23 (9.54%) Applications Support
3 23 (9.54%) Consultant
3 23 (9.54%) Service Analyst
3 23 (9.54%) Support Analyst
4 21 (8.71%) Administrator
5 20 (8.30%) ITIL Manager
6 19 (7.88%) ITIL Service Manager
7 18 (7.47%) IT Manager
8 16 (6.64%) Delivery Manager
9 14 (5.81%) Change Analyst
9 14 (5.81%) ITIL Change Analyst
9 14 (5.81%) ServiceNow Consultant
10 13 (5.39%) Applications Support Analyst
10 13 (5.39%) Architect
10 13 (5.39%) Developer
10 13 (5.39%) ITIL Service Analyst
10 13 (5.39%) ServiceNow Developer
11 12 (4.98%) Services Delivery Manager
Libraries, Frameworks & Software Standards
1 16 (6.64%) HTML
2 15 (6.22%) Web Services
3 14 (5.81%) .NET
4 13 (5.39%) FIX Protocol
5 11 (4.56%) CSS
6 10 (4.15%) Ruby on Rails
7 9 (3.73%) XML
8 7 (2.90%) AngularJS
9 5 (2.07%) Twitter Bootstrap
10 4 (1.66%) beanstalkd
10 4 (1.66%) COM
10 4 (1.66%) LAMP
11 2 (0.83%) ELK Stack
11 2 (0.83%) Google Maps API
11 2 (0.83%) GWT
11 2 (0.83%) Middleware
11 2 (0.83%) Vaadin
12 1 (0.41%) JSON
Miscellaneous
1 23 (9.54%) Management Information System
2 16 (6.64%) Computer Science
3 15 (6.22%) Analytical Skills
4 14 (5.81%) Data Centre
5 12 (4.98%) Replication
6 11 (4.56%) CMDB
7 10 (4.15%) Fat Client
7 10 (4.15%) Thin Client
8 9 (3.73%) Blackberry
9 7 (2.90%) Fintech
9 7 (2.90%) Performance Metrics
10 5 (2.07%) iPhone
10 5 (2.07%) Virtual Team
11 4 (1.66%) Public Cloud
12 3 (1.24%) iSeries
12 3 (1.24%) Mathematics
12 3 (1.24%) PMI
12 3 (1.24%) Reinsurance
12 3 (1.24%) User Experience
13 2 (0.83%) Web 2.0
Operating Systems
1 74 (30.71%) Windows
2 38 (15.77%) Linux
3 29 (12.03%) Windows Server
4 22 (9.13%) Windows 7
5 6 (2.49%) Windows Server 2008
5 6 (2.49%) Windows Server 2012
6 5 (2.07%) Android
7 4 (1.66%) Unix
7 4 (1.66%) Windows Mobile
7 4 (1.66%) Windows XP
8 3 (1.24%) CentOS
9 2 (0.83%) AIX
9 2 (0.83%) Windows Server 2003
10 1 (0.41%) Red Hat Enterprise Linux
Processes & Methodologies
1 150 (62.24%) ITIL
2 111 (46.06%) ITSM
3 58 (24.07%) Service Delivery
4 53 (21.99%) Change Management
5 38 (15.77%) ITIL V3
6 30 (12.45%) Incident Management
7 28 (11.62%) Project Management
8 27 (11.20%) Asset Management
9 26 (10.79%) Agile Software Development
10 17 (7.05%) CRM
11 14 (5.81%) Continuous Improvement
11 14 (5.81%) Information Security
11 14 (5.81%) Root Cause Analysis
12 13 (5.39%) Stakeholder Management
13 12 (4.98%) Line Management
13 12 (4.98%) PRINCE2
13 12 (4.98%) Problem Management
13 12 (4.98%) Process Improvement
14 11 (4.56%) Business Analysis
14 11 (4.56%) Mentoring
Programming Languages
1 31 (12.86%) SQL
2 25 (10.37%) PowerShell
3 16 (6.64%) Java
4 15 (6.22%) JavaScript
5 12 (4.98%) Ruby
6 11 (4.56%) T-SQL
7 10 (4.15%) C#
8 8 (3.32%) C
9 5 (2.07%) Perl
9 5 (2.07%) PHP
10 4 (1.66%) Python
11 2 (0.83%) Bash Shell
11 2 (0.83%) Shell Script
12 1 (0.41%) COBOL
12 1 (0.41%) VB
12 1 (0.41%) VB6
Qualifications
1 26 (10.79%) Degree
2 20 (8.30%) ITIL Certification
3 11 (4.56%) Microsoft Certification
4 7 (2.90%) MCSA
5 6 (2.49%) MCP
5 6 (2.49%) MCSE
5 6 (2.49%) PRINCE2 Practitioner
5 6 (2.49%) Security Cleared
6 5 (2.07%) MCITP
6 5 (2.07%) MCTS
7 4 (1.66%) VMware Certified Professional (VCP)
8 3 (1.24%) CCNA
8 3 (1.24%) Cisco Certification
8 3 (1.24%) PMI Certification
9 2 (0.83%) CISSP
9 2 (0.83%) ISEB
9 2 (0.83%) PRINCE2 Certification
9 2 (0.83%) SC Cleared
10 1 (0.41%) CISA
10 1 (0.41%) Sun Certification
Quality Assurance & Compliance
1 15 (6.22%) SLA
2 12 (4.98%) COBIT
3 9 (3.73%) QA
4 5 (2.07%) Sarbanes-Oxley
5 3 (1.24%) ISO/IEC 27001
5 3 (1.24%) ISO22301
5 3 (1.24%) PCI DSS
6 1 (0.41%) Data Quality
6 1 (0.41%) P3O
6 1 (0.41%) PMBOK
System Software
1 34 (14.11%) Active Directory
2 22 (9.13%) VMware Infrastructure
3 14 (5.81%) XenApp
4 8 (3.32%) Microsoft App-V
4 8 (3.32%) vSphere
5 6 (2.49%) XenDesktop
5 6 (2.49%) XenServer
6 4 (1.66%) Hyper-V
7 2 (0.83%) Squid
7 2 (0.83%) Virtual Machines
7 2 (0.83%) Virtual Servers
Systems Management
1 19 (7.88%) SCCM
2 7 (2.90%) SCOM
3 6 (2.49%) HP Quality Center
3 6 (2.49%) Puppet
4 5 (2.07%) OpenView Configuration Management
5 4 (1.66%) WSUS
6 3 (1.24%) Nagios
6 3 (1.24%) OpenView
7 2 (0.83%) Opscode Chef
7 2 (0.83%) SCOrch
7 2 (0.83%) vRealize
7 2 (0.83%) XenMobile
8 1 (0.41%) Ansible
8 1 (0.41%) Backup Exec
8 1 (0.41%) CA Spectrum
8 1 (0.41%) EMC NetWorker
8 1 (0.41%) MAILsweeper
8 1 (0.41%) Microsoft Intune
8 1 (0.41%) NetBackup
8 1 (0.41%) Norton AntiVirus
Vendors
1 83 (34.44%) Microsoft
2 33 (13.69%) Citrix
2 33 (13.69%) ServiceNow
3 31 (12.86%) VMware
4 25 (10.37%) HP
5 13 (5.39%) Cisco
6 10 (4.15%) IBM
6 10 (4.15%) Oracle
7 9 (3.73%) Dell
8 8 (3.32%) CheckPoint
9 6 (2.49%) Sun
9 6 (2.49%) WorldPay
10 5 (2.07%) Google
10 5 (2.07%) Opsware
11 4 (1.66%) SAP
11 4 (1.66%) Veeam
11 4 (1.66%) Wyse
12 3 (1.24%) EMC
12 3 (1.24%) PagerDuty
13 2 (0.83%) Juniper
City of London
Interquest - IQ Tech
Salary: £45000 - £75000 per annum
Posted: 13 hours ago
City of London
Interquest - IQ Tech
Salary: £50000 - £80000 per annum
Posted: 13 hours ago
City, London
Networking People
Salary: £28000 - £32000 per annum + Benefits
Posted: 10 hours ago
City, London
Red10
Salary: £53000 - £63000 per annum + bonus and benefits
Posted: 2 days ago
City, London
Arden Resourcing Limited
Salary: £500 per week
Posted: 2 days ago
City, London
ANSON MCCADE
Salary: £110,000 - £150,000 plus exceptional benefits package
Posted: Yesterday
City, London
ANSON MCCADE
Salary: £70,000 - £100,000 plus exceptional benefits package
Posted: Yesterday
City, London
ANSON MCCADE
Salary: £55,000 - £63,000
Posted: Yesterday
City, London
ANSON MCCADE
Salary: £32,000 - £60,000 plus package
Posted: 3 days ago
City Of London
HFG
Salary: £70000 - £80000 per annum
Posted: 17 days ago
City of London
Capita Internal Resourcing
Posted: 13 days ago
City of London
Capita Internal Resourcing
Posted: 13 days ago
City of London
Talent Point
Salary: £35000.00 - £40000.00 per annum + Bonus + Benefits
Posted: 13 days ago
City of London
Interquest - IQ Tech
Salary: £50000 - £55000 per annum + BENEFITS
Posted: 21 days ago
City, London
Vantage Recruitment Solutions Ltd
Salary: Up to £75,000 per annum + Bonus + Excellent Benefits package.
Posted: 3 days ago
City of London
Interquest - IQ Tech
Salary: £80000 - £90000 per annum + Bonus & Benefits
Posted: 15 days ago
City of London
Capita Internal Resourcing
Posted: 13 days ago
City of London
greywood
Salary: £50000 - £58000 per annum + bens & bonus
Posted: 21 days ago