The table below looks at the statistics for Service Management skills in IT jobs advertised for the City of London region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 25 May 2016 with a comparison to the same period over the previous 2 years.

3 months to
25 May 2016
Same period 2015 Same period 2014
Service Management
Rank 125 88 126
Rank change year-on-year
-37 +38
Permanent jobs citing Service Management 150 299 286
As % of all permanent IT jobs located in the City of London 2.28% 2.98% 2.26%
As % of the Processes & Methodologies category 2.53% 3.39% 2.64%
Number of salaries quoted 137 235 241
Median salary £52,500 £55,000 £52,500
Median salary % change year-on-year
-4.54% +4.76%
90% offered a salary of more than £32,500 £36,200 £34,500
10% offered a salary of more than £75,000 £77,500 £75,000
UK excluding London median salary £42,296 £45,000 £46,500
% change year-on-year
-6.01% -3.22%
Service Management
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the City of London region.

Processes & Methodologies Category
City of London
Permanent IT job ads with a match in the
Processes & Methodologies category
5922 8813 10840
As % of all permanent IT jobs located in the City of London 90.11% 87.77% 85.79%
Number of salaries quoted 5403 7471 9069
Median salary £60,000 £57,500 £55,000
Median salary % change year-on-year
+4.34% +4.54%
90% offered a salary of more than £40,000 £38,500 £37,500
10% offered a salary of more than £85,000 £80,000 £80,000
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Service Management
Jobs Demand Trend in the City of London

The demand trend of job ads across the City of London region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in the City of London

Service Management
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the City of London region.

Service Management Salary Trend in the City of London

Service Management
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Service Management across the City of London region over the 3 months to 25 May 2016.

Service Management Salary Histogram in the City of London

Service Management
Top 30 Related IT Skills in the City of London

For the 6 months to 25 May 2016, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the City of London region with a requirement for Service Management.

1 158 (56.83%) ITIL
2 130 (46.76%) Finance
3 99 (35.61%) Microsoft
4 93 (33.45%) ITSM
5 88 (31.65%) Windows
6 59 (21.22%) Change Management
7 57 (20.50%) MS Excel
8 55 (19.78%) Service Delivery
9 41 (14.75%) Active Directory
10 40 (14.39%) Linux
11 39 (14.03%) Windows Server
12 37 (13.31%) SQL
13 36 (12.95%) ITIL V3
14 34 (12.23%) Legal
15 32 (11.51%) MS Office
15 32 (11.51%) Incident Management
16 31 (11.15%) Banking
17 30 (10.79%) Citrix
17 30 (10.79%) Continuous Improvement
17 30 (10.79%) Windows 7
18 29 (10.43%) Degree
19 28 (10.07%) Project Management
20 27 (9.71%) SharePoint
20 27 (9.71%) PowerShell
21 26 (9.35%) VMware
22 25 (8.99%) Management Information System
22 25 (8.99%) Asset Management
23 24 (8.63%) LAN
23 24 (8.63%) ServiceNow
24 23 (8.27%) CRM

Service Management
Top Related IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 27 (9.71%) SharePoint
2 19 (6.83%) MS Exchange
3 13 (4.68%) Exchange Server 2010
4 11 (3.96%) Blackberry Enterprise Server
4 11 (3.96%) SharePoint 2010
5 10 (3.60%) IIS
6 9 (3.24%) Documentum
7 7 (2.52%) CMS
8 6 (2.16%) Apache
9 5 (1.80%) Exchange Server 2007
10 4 (1.44%) JBoss
10 4 (1.44%) Skype for Business
11 3 (1.08%) FileNet
11 3 (1.08%) WebSphere
12 2 (0.72%) Drupal
12 2 (0.72%) Tomcat
12 2 (0.72%) WebLogic
13 1 (0.36%) SharePoint Server
Applications
1 57 (20.50%) MS Excel
2 32 (11.51%) MS Office
3 3 (1.08%) MS Project
4 2 (0.72%) MS Visio
Business Applications
1 14 (5.04%) Dynamics CRM
2 3 (1.08%) Unit4 Business World
3 2 (0.72%) Cognos Planning
3 2 (0.72%) MetaTrader
3 2 (0.72%) ResourceLink
4 1 (0.36%) Dynamics AX
4 1 (0.36%) Dynamics NAV
4 1 (0.36%) Remedy ITSM
Cloud Services
1 17 (6.12%) Office 365
2 12 (4.32%) SaaS
3 11 (3.96%) Amazon AWS
4 10 (3.60%) Microsoft Azure
5 5 (1.80%) IaaS
6 3 (1.08%) iPaaS
7 2 (0.72%) Google Analytics
7 2 (0.72%) PaaS
8 1 (0.36%) AWS CloudFormation
8 1 (0.36%) Bluemix
8 1 (0.36%) Cloud Computing
8 1 (0.36%) OneDrive
8 1 (0.36%) Virtual Private Cloud
8 1 (0.36%) Yammer
Communications & Networking
1 24 (8.63%) LAN
2 22 (7.91%) VPN
3 17 (6.12%) Firewall
4 16 (5.76%) SAN
5 15 (5.40%) WAN
6 10 (3.60%) Internet
6 10 (3.60%) VoIP
7 9 (3.24%) DNS
8 8 (2.88%) VLAN
9 7 (2.52%) DMZ
9 7 (2.52%) TCP/IP
10 6 (2.16%) Cisco ASA
10 6 (2.16%) Intranet
11 5 (1.80%) LDAP
11 5 (1.80%) MPLS
11 5 (1.80%) SSL
11 5 (1.80%) Unified Communications
11 5 (1.80%) Wireless
11 5 (1.80%) WLAN
12 3 (1.08%) SMTP
Database & Business Intelligence
1 20 (7.19%) SQL Server
2 14 (5.04%) SQL Server Integration Services
2 14 (5.04%) SQL Server Reporting Services
3 12 (4.32%) SQL Server 2008
4 11 (3.96%) SQL Server 2012
5 6 (2.16%) MySQL
6 4 (1.44%) Redis
7 3 (1.08%) Relational Database
8 2 (0.72%) Big Data
8 2 (0.72%) Cognos Impromptu
8 2 (0.72%) DB2
8 2 (0.72%) MongoDB
8 2 (0.72%) QlikView
8 2 (0.72%) SQL Server Analysis Services
9 1 (0.36%) BusinessObjects
9 1 (0.36%) NoSQL
9 1 (0.36%) Oracle Database
Development Applications
1 7 (2.52%) JIRA
2 6 (2.16%) JMeter
2 6 (2.16%) LoadRunner
3 2 (0.72%) Selenium
4 1 (0.36%) AdminStudio
4 1 (0.36%) Jenkins
4 1 (0.36%) MSI
4 1 (0.36%) TeamCity
General
1 130 (46.76%) Finance
2 34 (12.23%) Legal
3 31 (11.15%) Banking
4 19 (6.83%) Retail
5 18 (6.47%) Law
6 13 (4.68%) Investment Banking
7 11 (3.96%) Advertising
7 11 (3.96%) Marketing
7 11 (3.96%) Telecoms
8 7 (2.52%) Financial Institution
9 3 (1.08%) Front Office
10 2 (0.72%) Back Office
10 2 (0.72%) Billing
10 2 (0.72%) Japanese Language
10 2 (0.72%) Local Government
10 2 (0.72%) Pharmaceutical
10 2 (0.72%) Retail Banking
11 1 (0.36%) Publishing
Job Titles
1 66 (23.74%) Analyst
2 35 (12.59%) Service Manager
3 28 (10.07%) Service Analyst
4 23 (8.27%) Applications Support
4 23 (8.27%) Support Analyst
5 19 (6.83%) Consultant
6 18 (6.47%) Administrator
7 15 (5.40%) Delivery Manager
7 15 (5.40%) Vendor Manager
8 14 (5.04%) IT Manager
8 14 (5.04%) ServiceNow Consultant
9 13 (4.68%) Architect
9 13 (4.68%) Contracts Manager
9 13 (4.68%) Service Desk Analyst
9 13 (4.68%) Supplier Manager
10 12 (4.32%) Applications Support Analyst
10 12 (4.32%) Change Analyst
10 12 (4.32%) ITIL Manager
10 12 (4.32%) ITIL Service Analyst
10 12 (4.32%) ITIL Service Manager
Libraries, Frameworks & Software Standards
1 16 (5.76%) .NET
2 14 (5.04%) FIX Protocol
3 13 (4.68%) HTML
4 9 (3.24%) CSS
4 9 (3.24%) Web Services
5 8 (2.88%) Ruby on Rails
6 6 (2.16%) XML
7 4 (1.44%) beanstalkd
7 4 (1.44%) COM
7 4 (1.44%) LAMP
7 4 (1.44%) Middleware
8 2 (0.72%) AngularJS
8 2 (0.72%) ELK Stack
8 2 (0.72%) Google Maps API
8 2 (0.72%) JMS
8 2 (0.72%) Spring
8 2 (0.72%) Struts
8 2 (0.72%) Twitter Bootstrap
9 1 (0.36%) JSON
9 1 (0.36%) REST
Miscellaneous
1 25 (8.99%) Management Information System
2 23 (8.27%) Data Centre
3 16 (5.76%) Blackberry
4 10 (3.60%) iPhone
5 9 (3.24%) Analytical Skills
5 9 (3.24%) Computer Science
5 9 (3.24%) Fintech
6 8 (2.88%) iPad
6 8 (2.88%) Replication
6 8 (2.88%) Video Conferencing
7 7 (2.52%) Fat Client
7 7 (2.52%) Thin Client
8 6 (2.16%) CMDB
8 6 (2.16%) Web 2.0
9 5 (1.80%) Hedge funds
9 5 (1.80%) Public Cloud
10 4 (1.44%) Performance Metrics
11 3 (1.08%) Clustering
11 3 (1.08%) Fixed Income
11 3 (1.08%) User Experience
Operating Systems
1 88 (31.65%) Windows
2 40 (14.39%) Linux
3 39 (14.03%) Windows Server
4 30 (10.79%) Windows 7
5 17 (6.12%) Windows Server 2008
6 7 (2.52%) Windows 8
7 6 (2.16%) Android
7 6 (2.16%) Unix
7 6 (2.16%) Windows Server 2012
8 4 (1.44%) Windows Mobile
8 4 (1.44%) Windows XP
9 2 (0.72%) AIX
9 2 (0.72%) CentOS
10 1 (0.36%) Apple iOS
10 1 (0.36%) Red Hat Enterprise Linux
10 1 (0.36%) Windows 10
Processes & Methodologies
1 158 (56.83%) ITIL
2 93 (33.45%) ITSM
3 59 (21.22%) Change Management
4 55 (19.78%) Service Delivery
5 36 (12.95%) ITIL V3
6 32 (11.51%) Incident Management
7 30 (10.79%) Continuous Improvement
8 28 (10.07%) Project Management
9 25 (8.99%) Asset Management
10 23 (8.27%) CRM
11 21 (7.55%) Problem Management
12 19 (6.83%) Migration
13 18 (6.47%) Agile Software Development
14 17 (6.12%) Information Security
15 16 (5.76%) Stakeholder Management
16 15 (5.40%) Business Analysis
16 15 (5.40%) Mentoring
17 14 (5.04%) Line Management
17 14 (5.04%) PRINCE2
18 13 (4.68%) Root Cause Analysis
Programming Languages
1 37 (13.31%) SQL
2 27 (9.71%) PowerShell
3 17 (6.12%) Java
4 13 (4.68%) C#
5 12 (4.32%) JavaScript
5 12 (4.32%) T-SQL
6 11 (3.96%) C
6 11 (3.96%) Ruby
7 5 (1.80%) PHP
8 3 (1.08%) Perl
9 2 (0.72%) Bash Shell
9 2 (0.72%) COBOL
9 2 (0.72%) Python
9 2 (0.72%) Shell Script
9 2 (0.72%) VB
9 2 (0.72%) VB6
9 2 (0.72%) VBA
Qualifications
1 29 (10.43%) Degree
2 20 (7.19%) Microsoft Certification
3 16 (5.76%) ITIL Certification
4 12 (4.32%) MCP
5 9 (3.24%) CCNA
5 9 (3.24%) Cisco Certification
5 9 (3.24%) MCSA
6 8 (2.88%) ISEB
6 8 (2.88%) MCSE
7 6 (2.16%) MCITP
8 5 (1.80%) Citrix Certification
8 5 (1.80%) MCDST
8 5 (1.80%) Security Cleared
9 4 (1.44%) ISTQB
9 4 (1.44%) MCTS
10 3 (1.08%) PRINCE2 Practitioner
11 2 (0.72%) CISSP
11 2 (0.72%) PMI Certification
11 2 (0.72%) VMware Certified Professional (VCP)
12 1 (0.36%) PMP
Quality Assurance & Compliance
1 21 (7.55%) SLA
2 13 (4.68%) COBIT
3 6 (2.16%) QA
3 6 (2.16%) Sarbanes-Oxley
4 4 (1.44%) ISO/IEC 27001
4 4 (1.44%) ISO22301
4 4 (1.44%) PCI DSS
5 3 (1.08%) PMBOK
6 1 (0.36%) Data Quality
6 1 (0.36%) P3O
System Software
1 41 (14.75%) Active Directory
2 18 (6.47%) VMware Infrastructure
3 7 (2.52%) vSphere
3 7 (2.52%) XenApp
4 6 (2.16%) XenDesktop
4 6 (2.16%) XenServer
5 5 (1.80%) VMware ESX
6 4 (1.44%) Hyper-V
6 4 (1.44%) Microsoft App-V
7 2 (0.72%) Squid
8 1 (0.36%) Docker
Systems Management
1 15 (5.40%) SCCM
2 8 (2.88%) Puppet
3 6 (2.16%) HP Quality Center
4 5 (1.80%) Norton AntiVirus
4 5 (1.80%) SCOM
5 4 (1.44%) Opscode Chef
6 3 (1.08%) WSUS
7 2 (0.72%) Ansible
7 2 (0.72%) Nagios
7 2 (0.72%) OpenView
7 2 (0.72%) OpenView Configuration Management
7 2 (0.72%) SCOrch
7 2 (0.72%) XenMobile
8 1 (0.36%) EMC NetWorker
8 1 (0.36%) MAILsweeper
8 1 (0.36%) Systems Management Server (SMS)
8 1 (0.36%) vRealize
8 1 (0.36%) Windows Intune
Vendors
1 99 (35.61%) Microsoft
2 30 (10.79%) Citrix
3 26 (9.35%) VMware
4 24 (8.63%) ServiceNow
5 20 (7.19%) HP
6 15 (5.40%) Oracle
7 12 (4.32%) Cisco
8 8 (2.88%) Dell
8 8 (2.88%) WorldPay
9 7 (2.52%) IBM
9 7 (2.52%) Remedy
10 6 (2.16%) Brocade
10 6 (2.16%) Juniper
10 6 (2.16%) SAP
10 6 (2.16%) Symantec
11 5 (1.80%) Extreme Networks
11 5 (1.80%) Intel Security
12 4 (1.44%) CheckPoint
12 4 (1.44%) Sun
12 4 (1.44%) Veeam
City, London
Anderson Lamb
Salary: From £55,000 to £65,000 per annum plus bonus etc.
Posted: 1 hour ago
City, London
ANSON MCCADE
Salary: UKP 60000 per year
Posted: 2 hours ago
City, London
Sanderson
Salary: £55000.00 - £67500.00 per annum
Posted: 2 hours ago
City, London
Senitor Associates
Posted: 8 hours ago
City, London
Ashdown IT
Salary: £65000 - £70000 per annum + bonus and benefits
Posted: 5 days ago
City, London
Head Resourcing
Salary: £45000 - £50000 per annum + Excellent Benefits
Posted: 5 days ago
City, London
Pioneer Search
Salary: £50000 - £60000 per annum + Bonus + Benefits
Posted: 5 days ago
City Of London
HFG
Salary: £75000 - £80000 per annum
Posted: 5 days ago
City of London
Interquest - IQ Tech
Salary: £45000 - £75000 per annum
Posted: 8 days ago
City, London
Cireson
Salary: From £22,000 to £30,000 per annum
Posted: 12 days ago
City, London
Virtual1
Salary: From £22,000 to £28,000 per annum
Posted: 13 days ago
City of London
Mason Frank International
Salary: £70000 - £80000 per annum + Bonus & Benefits
Posted: 15 days ago