The table below looks at the statistics for Service Management skills in IT jobs advertised for the City of London region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 19 January 2017 with a comparison to the same period over the previous 2 years.

3 months to
19 Jan 2017
Same period 2016 Same period 2015
Service Management
London / City of London
Rank 123 106 107
Rank change year-on-year
-17 +1
Permanent jobs citing Service Management 100 164 255
As % of all permanent IT jobs located in the City of London 2.00% 2.54% 2.49%
As % of the Processes & Methodologies category 2.27% 2.86% 2.91%
Number of salaries quoted 90 133 218
Median salary £45,000 £50,000 £55,250
Median salary % change year-on-year
-10.00% -9.50%
90% offered a salary of more than £28,975 £37,600 £31,500
10% offered a salary of more than £80,000 £94,000 £78,250
UK excluding London median salary £45,000 £42,500 £45,000
% change year-on-year
+5.88% -5.55%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the City of London region.

Processes & Methodologies Category
City of London
Permanent IT job ads with a match in the
Processes & Methodologies category
4404 5735 8753
As % of all permanent IT jobs located in the City of London 87.92% 88.78% 85.50%
Number of salaries quoted 3984 5135 7584
Median salary £60,000 £60,000 £57,500
Median salary % change year-on-year
- +4.34%
90% offered a salary of more than £40,000 £42,500 £38,500
10% offered a salary of more than £90,000 £82,500 £87,500
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Service Management
Jobs Demand Trend in the City of London

The demand trend of job ads across the City of London region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in the City of London

Service Management
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the City of London region.

Service Management Salary Trend in the City of London

Service Management
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Service Management across the City of London region over the 3 months to 19 January 2017.

Service Management Salary Histogram in the City of London

Service Management
Top 30 Related IT Skills in the City of London

For the 6 months to 19 January 2017, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the City of London region with a requirement for Service Management.

1 94 (50.54%) ITIL
2 58 (31.18%) Microsoft
3 53 (28.49%) Windows
3 53 (28.49%) Service Delivery
4 52 (27.96%) Finance
5 50 (26.88%) MS Excel
6 36 (19.35%) Continuous Improvement
7 35 (18.82%) SLA
7 35 (18.82%) ITSM
7 35 (18.82%) Incident Management
8 34 (18.28%) Legal
9 30 (16.13%) Analytical Skills
10 29 (15.59%) Citrix
11 28 (15.05%) Active Directory
12 27 (14.52%) MS Office
12 27 (14.52%) Problem Management
13 25 (13.44%) Management Information System
14 24 (12.90%) Law
15 23 (12.37%) Project Management
16 22 (11.83%) SQL
17 21 (11.29%) MS Exchange
17 21 (11.29%) Change Management
18 20 (10.75%) Information Security
19 19 (10.22%) Windows Server
19 19 (10.22%) Windows 7
20 18 (9.68%) Windows Server 2012
20 18 (9.68%) ITIL V3
20 18 (9.68%) CISM
20 18 (9.68%) CISSP
21 16 (8.60%) ITIL Certification

Service Management
Top Related IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 21 (11.29%) MS Exchange
2 7 (3.76%) SharePoint
3 4 (2.15%) Exchange Server 2013
3 4 (2.15%) Skype for Business
4 3 (1.61%) Exchange Server 2007
4 3 (1.61%) Exchange Server 2010
4 3 (1.61%) SharePoint 2010
4 3 (1.61%) SharePoint 2013
5 2 (1.08%) JBoss
Applications
1 50 (26.88%) MS Excel
2 27 (14.52%) MS Office
3 13 (6.99%) MS PowerPoint
4 3 (1.61%) MS Project
5 1 (0.54%) MS Visio
Business Applications
1 8 (4.30%) Veritas eDiscovery
2 1 (0.54%) Dynamics CRM
2 1 (0.54%) RMDS
Cloud Services
1 5 (2.69%) Office 365
1 5 (2.69%) SaaS
2 3 (1.61%) Microsoft Azure
3 2 (1.08%) IaaS
3 2 (1.08%) OpenShift
4 1 (0.54%) Amazon AWS
4 1 (0.54%) Azure Active Directory
4 1 (0.54%) Cloud Computing
4 1 (0.54%) PaaS
Communications & Networking
1 16 (8.60%) TCP/IP
2 8 (4.30%) LAN
3 7 (3.76%) DHCP
3 7 (3.76%) DNS
4 6 (3.23%) Firewall
5 5 (2.69%) WAN
6 4 (2.15%) Extranet
6 4 (2.15%) Internet
6 4 (2.15%) Intranet
6 4 (2.15%) Remote Desktop
6 4 (2.15%) Wireless
7 2 (1.08%) Cisco IOS
7 2 (1.08%) VoIP
7 2 (1.08%) VPN
8 1 (0.54%) Cisco ASA
8 1 (0.54%) DMZ
8 1 (0.54%) HTTPS
8 1 (0.54%) IP Telephony
8 1 (0.54%) SAN
8 1 (0.54%) Wi-Fi
Database & Business Intelligence
1 10 (5.38%) SQL Server
2 8 (4.30%) SQL Server Integration Services
2 8 (4.30%) SQL Server Reporting Services
3 6 (3.23%) SQL Server 2008
4 4 (2.15%) Relational Database
5 3 (1.61%) SQL Server 2005
6 1 (0.54%) Data Warehouse
6 1 (0.54%) RDBMS
6 1 (0.54%) SQL Server Analysis Services
Development Applications
1 7 (3.76%) HP UFT
1 7 (3.76%) LoadRunner
2 1 (0.54%) JIRA
2 1 (0.54%) Team Foundation Server
2 1 (0.54%) Visual Studio
General
1 52 (27.96%) Finance
2 34 (18.28%) Legal
3 24 (12.90%) Law
4 12 (6.45%) Banking
5 4 (2.15%) Publishing
5 4 (2.15%) Telecoms
6 3 (1.61%) Back Office
6 3 (1.61%) Front Office
7 2 (1.08%) French Language
7 2 (1.08%) Marketing
8 1 (0.54%) Financial Institution
8 1 (0.54%) Investment Banking
8 1 (0.54%) Manufacturing
Job Titles
1 62 (33.33%) Analyst
2 30 (16.13%) Service Manager
3 25 (13.44%) IT Analyst
4 21 (11.29%) Service Analyst
5 15 (8.06%) IT Support
6 14 (7.53%) Security Officer
7 13 (6.99%) Incident Manager
7 13 (6.99%) IT Security Analyst
7 13 (6.99%) IT Security Officer
7 13 (6.99%) Security Analyst
7 13 (6.99%) Support Engineer
8 12 (6.45%) Data Analyst
9 11 (5.91%) Desktop Support
10 10 (5.38%) CISSP Analyst
10 10 (5.38%) Incident and Problem Manager
10 10 (5.38%) IT Support Analyst
11 9 (4.84%) Delivery Manager
11 9 (4.84%) ITIL Manager
11 9 (4.84%) Service Desk Analyst
11 9 (4.84%) Services Delivery Manager
Libraries, Frameworks & Software Standards
1 4 (2.15%) XML
2 3 (1.61%) FIX Protocol
2 3 (1.61%) Web Services
3 2 (1.08%) Ajax
3 2 (1.08%) CSS
3 2 (1.08%) HTML
3 2 (1.08%) JMS
3 2 (1.08%) SOAP
4 1 (0.54%) .NET
4 1 (0.54%) ASP.NET
4 1 (0.54%) JSON
4 1 (0.54%) Middleware
4 1 (0.54%) SAP Basis
4 1 (0.54%) X-Windows
Miscellaneous
1 30 (16.13%) Analytical Skills
2 25 (13.44%) Management Information System
3 10 (5.38%) User Experience
4 7 (3.76%) Blackberry
5 5 (2.69%) Data Centre
5 5 (2.69%) Virtual Team
6 4 (2.15%) Fintech
6 4 (2.15%) Video Conferencing
7 3 (1.61%) Computer Science
7 3 (1.61%) Derivative
7 3 (1.61%) Fat Client
7 3 (1.61%) Fixed Income
7 3 (1.61%) Foreign Exchange (FX)
7 3 (1.61%) iPhone
7 3 (1.61%) Thin Client
8 2 (1.08%) Data Structures
8 2 (1.08%) iPad
8 2 (1.08%) Mathematics
8 2 (1.08%) Taxonomies
9 1 (0.54%) BYOD
Operating Systems
1 53 (28.49%) Windows
2 19 (10.22%) Windows 7
2 19 (10.22%) Windows Server
3 18 (9.68%) Windows Server 2012
4 16 (8.60%) Windows Server 2008
5 7 (3.76%) Unix
6 6 (3.23%) Linux
7 4 (2.15%) Mac OS X
7 4 (2.15%) Windows 8
7 4 (2.15%) Windows Server 2003
8 3 (1.61%) Android
8 3 (1.61%) Windows 10
9 1 (0.54%) Windows Mobile
9 1 (0.54%) Windows XP
Processes & Methodologies
1 94 (50.54%) ITIL
2 53 (28.49%) Service Delivery
3 36 (19.35%) Continuous Improvement
4 35 (18.82%) Incident Management
4 35 (18.82%) ITSM
5 27 (14.52%) Problem Management
6 23 (12.37%) Project Management
7 21 (11.29%) Change Management
8 20 (10.75%) Information Security
9 18 (9.68%) ITIL V3
10 15 (8.06%) E-Discovery
11 13 (6.99%) Change Control
11 13 (6.99%) Penetration Testing
12 11 (5.91%) Business Analysis
12 11 (5.91%) PRINCE2
13 10 (5.38%) Root Cause Analysis
14 9 (4.84%) Agile Software Development
14 9 (4.84%) Disaster Recovery
14 9 (4.84%) Quality Management
14 9 (4.84%) Stakeholder Management
Programming Languages
1 22 (11.83%) SQL
2 4 (2.15%) T-SQL
3 2 (1.08%) C
3 2 (1.08%) C#
3 2 (1.08%) Java
3 2 (1.08%) JavaScript
3 2 (1.08%) PHP
3 2 (1.08%) Python
4 1 (0.54%) PowerShell
Qualifications
1 18 (9.68%) CISM
1 18 (9.68%) CISSP
2 16 (8.60%) ITIL Certification
3 15 (8.06%) Degree
4 13 (6.99%) CISA
5 12 (6.45%) ISEB
6 8 (4.30%) ISTQB
7 5 (2.69%) DBS Check
7 5 (2.69%) Microsoft Certification
8 4 (2.15%) MCSE
9 3 (1.61%) MCITP
9 3 (1.61%) MCSA
9 3 (1.61%) MCT
9 3 (1.61%) MCTS
9 3 (1.61%) MOS
9 3 (1.61%) PRINCE2 Practitioner
9 3 (1.61%) SC Cleared
9 3 (1.61%) Security Cleared
10 2 (1.08%) PMI Certification
10 2 (1.08%) PMP
Quality Assurance & Compliance
1 35 (18.82%) SLA
2 7 (3.76%) QA
3 5 (2.69%) ISO/IEC 27001
4 3 (1.61%) Data Quality
5 2 (1.08%) COBIT
6 1 (0.54%) ISO19770
6 1 (0.54%) Sarbanes-Oxley
System Software
1 28 (15.05%) Active Directory
2 8 (4.30%) Microsoft App-V
3 6 (3.23%) VMware Infrastructure
4 4 (2.15%) Hyper-V
4 4 (2.15%) XenApp
5 1 (0.54%) DFS Replication
5 1 (0.54%) Terminal Server
5 1 (0.54%) Virtual Desktop
5 1 (0.54%) Virtual Machines
5 1 (0.54%) VMware ESX
Systems Management
1 8 (4.30%) SCCM
1 8 (4.30%) SCOM
2 3 (1.61%) Backup Exec
2 3 (1.61%) CA Spectrum
2 3 (1.61%) Nagios
2 3 (1.61%) NetBackup
2 3 (1.61%) Norton AntiVirus
2 3 (1.61%) WSUS
3 1 (0.54%) Casper Suite
3 1 (0.54%) Failover Clustering
Vendors
1 58 (31.18%) Microsoft
2 29 (15.59%) Citrix
3 14 (7.53%) SAP
4 13 (6.99%) Cisco
5 12 (6.45%) ServiceNow
6 11 (5.91%) VMware
7 10 (5.38%) Sun
8 9 (4.84%) Sage
9 7 (3.76%) Remedy
10 5 (2.69%) CheckPoint
11 4 (2.15%) RedGate
11 4 (2.15%) Symantec
12 3 (1.61%) BT
12 3 (1.61%) CA
12 3 (1.61%) Intel Security
12 3 (1.61%) Salesforce.com
13 2 (1.08%) Apple
13 2 (1.08%) HP
13 2 (1.08%) Oracle
13 2 (1.08%) Solace
City, London
I3
Salary: £70000 - £75000 per annum + bonus + benefits
Posted: Yesterday
City, London
I3
Salary: £30000 - £400000 per annum + bonus + benefits
Posted: 3 days ago
City, London
E-Frontiers
Posted: 6 days ago
City, London
Harvey Nash plc
Salary: £27000 - £30000 per annum
Posted: 6 days ago
City of London
Spectrum IT
Salary: £50000 - £75000 per annum + 15% bonus, pension, healthcare
Posted: 10 days ago
City, London
Eutopia Solutions Ltd
Salary: £45000.00 - £65000.00 per annum + package & bonus
Posted: Yesterday
City of London
Interquest - IQ Tech
Salary: £45000 - £75000 per annum
Posted: 6 days ago
City of London
Hays London City Cheapside
Salary: £40000.00 - £50000.00 per annum
Posted: 7 days ago
City of London
Interquest - IQ Tech
Posted: 6 days ago
City, London
Technology People UK
Salary: £65,000 - $75,000 + Benefits
Posted: 6 days ago
City, London
Eutopia Solutions Ltd
Salary: £45000.00 - £60000.00 per annum + generous package & bonus
Posted: Yesterday
City, London
HAYS INFORMATION TECHNOLOGY
Salary: £65000.00 - £97000.00 per annum
Posted: 6 days ago
City, London
Harrington Starr
Salary: £100000 - £115000 per annum + plus package and bonus
Posted: 5 days ago