The table below looks at the statistics for Service Management skills in IT jobs advertised for the City of London region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 20 February 2017 with a comparison to the same period over the previous 2 years.

3 months to
20 Feb 2017
Same period 2016 Same period 2015
Service Management
London / City of London
Rank 119 136 98
Rank change year-on-year
+17 -38
Permanent jobs citing Service Management 109 130 283
As % of all permanent IT jobs located in the City of London 2.17% 1.92% 2.72%
As % of the Processes & Methodologies category 2.42% 2.14% 3.14%
Number of salaries quoted 103 114 236
Median salary £52,500 £48,750 £52,500
Median salary % change year-on-year
+7.69% -7.14%
90% offered a salary of more than £33,200 £33,250 £37,249
10% offered a salary of more than £78,500 £87,750 £80,000
UK excluding London median salary £44,000 £43,000 £45,000
% change year-on-year
+2.32% -4.44%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the City of London region.

Processes & Methodologies Category
City of London
Permanent IT job ads with a match in the
Processes & Methodologies category
4506 6063 9026
As % of all permanent IT jobs located in the City of London 89.78% 89.56% 86.84%
Number of salaries quoted 4104 5383 7686
Median salary £60,000 £60,000 £57,500
Median salary % change year-on-year
- +4.34%
90% offered a salary of more than £40,000 £42,500 £37,500
10% offered a salary of more than £90,000 £82,500 £85,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Service Management
Jobs Demand Trend in the City of London

The demand trend of job ads across the City of London region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in the City of London

Service Management
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the City of London region.

Service Management Salary Trend in the City of London

Service Management
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Service Management across the City of London region over the 3 months to 20 February 2017.

Service Management Salary Histogram in the City of London

Service Management
Top 30 Related IT Skills in the City of London

For the 6 months to 20 February 2017, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the City of London region with a requirement for Service Management.

1 111 (54.68%) ITIL
2 58 (28.57%) Finance
3 56 (27.59%) Windows
4 51 (25.12%) Service Delivery
5 50 (24.63%) Microsoft
6 46 (22.66%) ITSM
7 41 (20.20%) SLA
8 40 (19.70%) MS Excel
9 38 (18.72%) Legal
10 36 (17.73%) Incident Management
11 35 (17.24%) Problem Management
12 34 (16.75%) Continuous Improvement
13 30 (14.78%) Active Directory
14 28 (13.79%) Citrix
14 28 (13.79%) ITIL V3
15 27 (13.30%) MS Office
16 26 (12.81%) Law
17 24 (11.82%) Change Management
18 23 (11.33%) Project Management
18 23 (11.33%) Information Security
18 23 (11.33%) Analytical Skills
18 23 (11.33%) Windows Server
19 22 (10.84%) Windows Server 2012
19 22 (10.84%) SQL
20 21 (10.34%) SAP
20 21 (10.34%) Degree
21 20 (9.85%) Windows Server 2008
22 18 (8.87%) ITIL Certification
22 18 (8.87%) ISEB
22 18 (8.87%) MS Exchange

Service Management
Top Related IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 18 (8.87%) MS Exchange
2 6 (2.96%) SharePoint
3 4 (1.97%) Exchange Server 2013
4 3 (1.48%) Exchange Server 2007
4 3 (1.48%) Exchange Server 2010
4 3 (1.48%) SharePoint 2010
4 3 (1.48%) SharePoint 2013
5 2 (0.99%) JBoss
5 2 (0.99%) Skype for Business
6 1 (0.49%) BizTalk Server
Applications
1 40 (19.70%) MS Excel
2 27 (13.30%) MS Office
3 14 (6.90%) MS PowerPoint
4 3 (1.48%) MS Project
4 3 (1.48%) Spreadsheet
5 1 (0.49%) MS Visio
Business Applications
1 7 (3.45%) Veritas eDiscovery
2 2 (0.99%) Remedy ITSM
3 1 (0.49%) Dynamics CRM
3 1 (0.49%) Dynamics NAV
3 1 (0.49%) RMDS
Cloud Services
1 6 (2.96%) SaaS
2 5 (2.46%) Microsoft Azure
3 4 (1.97%) Office 365
4 2 (0.99%) Cloud Computing
4 2 (0.99%) IaaS
4 2 (0.99%) OpenShift
5 1 (0.49%) Amazon AWS
5 1 (0.49%) Azure Active Directory
5 1 (0.49%) PaaS
Communications & Networking
1 15 (7.39%) TCP/IP
2 8 (3.94%) LAN
3 7 (3.45%) DHCP
3 7 (3.45%) DNS
3 7 (3.45%) Extranet
3 7 (3.45%) Intranet
4 6 (2.96%) Firewall
5 5 (2.46%) Internet
5 5 (2.46%) SAN
5 5 (2.46%) VoIP
5 5 (2.46%) WAN
6 4 (1.97%) Remote Desktop
6 4 (1.97%) Wireless
7 3 (1.48%) VPN
8 2 (0.99%) Cisco IOS
9 1 (0.49%) Cisco ASA
9 1 (0.49%) Fibre Channel
9 1 (0.49%) NetScaler
9 1 (0.49%) Network Security
9 1 (0.49%) Skype
Database & Business Intelligence
1 15 (7.39%) SQL Server
2 14 (6.90%) SQL Server Integration Services
2 14 (6.90%) SQL Server Reporting Services
3 10 (4.93%) SQL Server 2008
4 6 (2.96%) Relational Database
5 5 (2.46%) SQL Server Analysis Services
6 4 (1.97%) Microsoft Analysis Services
6 4 (1.97%) OLAP
6 4 (1.97%) OLTP
6 4 (1.97%) SQL Server 2014
7 3 (1.48%) SQL Server 2005
8 2 (0.99%) BusinessObjects
9 1 (0.49%) Data Warehouse
9 1 (0.49%) RDBMS
Development Applications
1 10 (4.93%) HP UFT
1 10 (4.93%) LoadRunner
2 5 (2.46%) Team Foundation Server
3 1 (0.49%) JIRA
3 1 (0.49%) Visual Studio
General
1 58 (28.57%) Finance
2 38 (18.72%) Legal
3 26 (12.81%) Law
4 12 (5.91%) Banking
5 4 (1.97%) Back Office
5 4 (1.97%) Front Office
6 3 (1.48%) Telecoms
7 2 (0.99%) Marketing
8 1 (0.49%) Advertising
8 1 (0.49%) Electronics
8 1 (0.49%) French Language
8 1 (0.49%) Japanese Language
8 1 (0.49%) Manufacturing
8 1 (0.49%) Publishing
8 1 (0.49%) Spanish Language
Job Titles
1 60 (29.56%) Analyst
2 38 (18.72%) Service Manager
3 25 (12.32%) Service Analyst
4 22 (10.84%) IT Analyst
5 13 (6.40%) Incident Manager
5 13 (6.40%) Security Officer
5 13 (6.40%) Support Engineer
6 12 (5.91%) Incident and Problem Manager
6 12 (5.91%) IT Security Analyst
6 12 (5.91%) IT Security Officer
6 12 (5.91%) IT Support
6 12 (5.91%) Security Analyst
7 11 (5.42%) Desktop Support
7 11 (5.42%) ITIL Manager
7 11 (5.42%) Services Delivery Analyst
7 11 (5.42%) Test Leader
8 10 (4.93%) Delivery Manager
8 10 (4.93%) ITIL Service Analyst
8 10 (4.93%) Problem Manager
8 10 (4.93%) Services Delivery Manager
Libraries, Frameworks & Software Standards
1 4 (1.97%) FIX Protocol
1 4 (1.97%) XML
2 3 (1.48%) Web Services
3 2 (0.99%) .NET
3 2 (0.99%) Ajax
3 2 (0.99%) CSS
3 2 (0.99%) HTML
3 2 (0.99%) JMS
3 2 (0.99%) SOAP
4 1 (0.49%) ASP.NET
4 1 (0.49%) JSON
4 1 (0.49%) Middleware
4 1 (0.49%) SAP Basis
4 1 (0.49%) X-Windows
Miscellaneous
1 23 (11.33%) Analytical Skills
2 16 (7.88%) Management Information System
3 11 (5.42%) User Experience
4 8 (3.94%) Data Centre
4 8 (3.94%) Fat Client
4 8 (3.94%) Thin Client
5 6 (2.96%) Fintech
6 5 (2.46%) Blackberry
6 5 (2.46%) Virtual Team
7 4 (1.97%) Clustering
7 4 (1.97%) Computer Science
7 4 (1.97%) Derivative
7 4 (1.97%) Fixed Income
7 4 (1.97%) Video Conferencing
8 3 (1.48%) Foreign Exchange (FX)
8 3 (1.48%) iPhone
8 3 (1.48%) Reinsurance
9 2 (0.99%) Data Structures
9 2 (0.99%) iPad
9 2 (0.99%) Taxonomies
Operating Systems
1 56 (27.59%) Windows
2 23 (11.33%) Windows Server
3 22 (10.84%) Windows Server 2012
4 20 (9.85%) Windows Server 2008
5 17 (8.37%) Windows 7
6 9 (4.43%) Linux
6 9 (4.43%) Unix
7 4 (1.97%) Mac OS X
7 4 (1.97%) Windows 10
7 4 (1.97%) Windows 8
7 4 (1.97%) Windows Server 2003
8 3 (1.48%) Android
9 1 (0.49%) Windows Mobile
9 1 (0.49%) Windows XP
Processes & Methodologies
1 111 (54.68%) ITIL
2 51 (25.12%) Service Delivery
3 46 (22.66%) ITSM
4 36 (17.73%) Incident Management
5 35 (17.24%) Problem Management
6 34 (16.75%) Continuous Improvement
7 28 (13.79%) ITIL V3
8 24 (11.82%) Change Management
9 23 (11.33%) Information Security
9 23 (11.33%) Project Management
10 17 (8.37%) Disaster Recovery
10 17 (8.37%) Root Cause Analysis
11 16 (7.88%) Business Analysis
12 14 (6.90%) E-Discovery
12 14 (6.90%) PRINCE2
13 12 (5.91%) Change Control
13 12 (5.91%) Penetration Testing
13 12 (5.91%) Quality Management
13 12 (5.91%) Test Scripting
14 11 (5.42%) Stakeholder Management
Programming Languages
1 22 (10.84%) SQL
2 6 (2.96%) T-SQL
3 5 (2.46%) PowerShell
4 3 (1.48%) C
5 2 (0.99%) C#
5 2 (0.99%) Java
5 2 (0.99%) JavaScript
5 2 (0.99%) PHP
5 2 (0.99%) Python
5 2 (0.99%) VBA
Qualifications
1 21 (10.34%) Degree
2 18 (8.87%) ISEB
2 18 (8.87%) ITIL Certification
3 17 (8.37%) CISM
3 17 (8.37%) CISSP
4 12 (5.91%) CISA
5 11 (5.42%) ISTQB
6 3 (1.48%) DBS Check
6 3 (1.48%) MCT
6 3 (1.48%) Microsoft Certification
6 3 (1.48%) PRINCE2 Practitioner
7 2 (0.99%) CCNA
7 2 (0.99%) Cisco Certification
7 2 (0.99%) MCSE
7 2 (0.99%) PMI Certification
7 2 (0.99%) PMP
8 1 (0.49%) MCP
8 1 (0.49%) MCSA
8 1 (0.49%) MCTS
8 1 (0.49%) MOS
Quality Assurance & Compliance
1 41 (20.20%) SLA
2 9 (4.43%) QA
3 5 (2.46%) Data Quality
3 5 (2.46%) ISO/IEC 27001
4 2 (0.99%) COBIT
5 1 (0.49%) ISO19770
5 1 (0.49%) Sarbanes-Oxley
System Software
1 30 (14.78%) Active Directory
2 8 (3.94%) Microsoft App-V
3 5 (2.46%) VMware Infrastructure
4 4 (1.97%) Hyper-V
4 4 (1.97%) XenApp
5 1 (0.49%) DFS Replication
5 1 (0.49%) Terminal Server
5 1 (0.49%) Virtual Desktop
5 1 (0.49%) Virtual Machines
5 1 (0.49%) VMware ESX
Systems Management
1 6 (2.96%) SCCM
1 6 (2.96%) SCOM
2 1 (0.49%) Backup Exec
2 1 (0.49%) CA Spectrum
2 1 (0.49%) Failover Clustering
2 1 (0.49%) Jamf Pro
2 1 (0.49%) Nagios
2 1 (0.49%) NetBackup
2 1 (0.49%) Norton AntiVirus
2 1 (0.49%) WSUS
Vendors
1 50 (24.63%) Microsoft
2 28 (13.79%) Citrix
3 21 (10.34%) SAP
4 13 (6.40%) Cisco
4 13 (6.40%) ServiceNow
5 11 (5.42%) Sun
6 10 (4.93%) Remedy
6 10 (4.93%) VMware
7 8 (3.94%) Sage
8 6 (2.96%) RedGate
9 3 (1.48%) CheckPoint
9 3 (1.48%) Salesforce.com
10 2 (0.99%) Apple
10 2 (0.99%) HP
10 2 (0.99%) Oracle
10 2 (0.99%) Solace
10 2 (0.99%) Symantec
11 1 (0.49%) CyberArk
11 1 (0.49%) LexisNexis
11 1 (0.49%) Palo Alto
City, London
Spectrum IT Recruitment (South) Ltd
Salary: £60000 - £75000 per annum + 15% bonus, pension, healthcare
Posted: 7 hours ago
City, London
ReThink Recruitment
Salary: £27000.00 - £30000.00 per annum + Excellent Benefits
Posted: 4 days ago
City, London
I3
Salary: £70000 - £75000 per annum + bonus + benefits
Posted: 4 days ago
City, London
Quant Capital
Salary: Up to £55,000 per annum + benefits and bonus
Posted: 21 hours ago
City, London
Lloyds Banking Group
Salary: £36684 - £41000 per annum + Bens
Posted: 4 days ago
City of London
Interquest - IQ Tech
Salary: £45000 - £75000 per annum
Posted: 5 days ago
City, London
Sanderson
Salary: £30000 - £55000 per annum
Posted: 6 days ago
City, London
Streamline Connections
Salary: £60000 - £80000 per annum + Bonus, Benefits
Posted: 4 days ago
City of London
Interquest - IQ Tech
Posted: 5 days ago
City, London
Eutopia Solutions Ltd
Salary: £45000.00 - £65000.00 per annum + package & bonus
Posted: 6 days ago
City, London
Leidos
Posted: 20 days ago
City, London
Technology People UK
Salary: £65,000 - $75,000 + Benefits
Posted: 6 days ago
City, London
IPsoft
Salary: Excellent salary plus strong benefits package
Posted: 25 days ago
City of London
Pearson Frank
Salary: £55000 - £65000 per annum + Benefits
Posted: 21 days ago