The first table below looks at the demand for Service Management skills in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the City of London region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Service Management
Rank 115 143 175
Rank change year-on-year
+28 +32
Permanent jobs citing Service Management 280 204 177
As % of all permanent IT jobs located in the City of London 2.21% 1.73% 1.27%
As % of the Processes & Methodologies category 2.72% 2.18% 1.62%
Number of salaries quoted 237 179 134
Average salary £55,000 £55,000 £50,000
Average salary % change year-on-year
- +10.00%
90% offered a salary of more than £34,800 £37,000 £27,500
10% offered a salary of more than £75,000 £75,000 £81,750
UK excluding London average salary £46,500 £45,000 £45,000
% change year-on-year
+3.33% -
Processes & Methodologies Category
City of London
Permanent IT job ads with a match in the
Processes & Methodologies category
10299 9379 10943
As % of all permanent IT jobs located in the City of London 81.36% 79.75% 78.60%
Number of salaries quoted 8594 8195 9932
Average salary £55,000 £55,000 £57,500
Average salary % change year-on-year
- -4.34%
90% offered a salary of more than £37,500 £37,500 £36,500
10% offered a salary of more than £80,000 £82,500 £80,000
UK excluding London average salary £42,500 £40,000 £40,500
% change year-on-year
+6.25% -1.23%
Service Management
London

Service Management
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the City of London region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in the City of London

Service Management
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the City of London region.

Service Management Salary Trend in the City of London

Service Management
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Service Management across the City of London region over the 3 months to 18 April 2014.

Service Management Salary Histogram in the City of London

Service Management
Top 30 Related IT Skills in the City of London

For the 6 months to 18 April 2014, IT jobs across the City of London region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 352 (70.40%) ITIL
2 203 (40.60%) Finance
3 151 (30.20%) Windows
4 129 (25.80%) Service Delivery
5 106 (21.20%) ITSM
6 99 (19.80%) Microsoft
7 93 (18.60%) Project Management
8 85 (17.00%) SQL
9 82 (16.40%) Incident Management
10 78 (15.60%) Active Directory
11 73 (14.60%) Change Management
12 65 (13.00%) Banking
13 61 (12.20%) SLA
14 60 (12.00%) MS Office
15 58 (11.60%) MS Excel
16 57 (11.40%) Oracle
16 57 (11.40%) Degree
17 55 (11.00%) Linux
18 54 (10.80%) Problem Management
19 51 (10.20%) SAN
20 50 (10.00%) UNIX
20 50 (10.00%) VMware
21 49 (9.80%) Configuration Management
22 48 (9.60%) PRINCE2
23 47 (9.40%) Citrix
24 46 (9.20%) ITIL Certification
24 46 (9.20%) MS Exchange
25 45 (9.00%) Continuous Improvement
26 43 (8.60%) Management Information System
27 42 (8.40%) SQL Server

Service Management
Top Related IT Skills in the City of London by Category

For the 6 months to 18 April 2014, IT jobs across the City of London region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 46 (9.20%) MS Exchange
2 42 (8.40%) IIS
3 41 (8.20%) SharePoint
4 13 (2.60%) Exchange Server 2010
5 10 (2.00%) Blackberry Enterprise Server
6 9 (1.80%) Tomcat
7 8 (1.60%) Lync
7 8 (1.60%) Apache
8 6 (1.20%) IBM Notes
9 5 (1.00%) Jetty
9 5 (1.00%) nginx
10 4 (0.80%) WebLogic
10 4 (0.80%) Exchange Server 2003
10 4 (0.80%) WebSphere
11 3 (0.60%) Exchange Server 2007
11 3 (0.60%) WebSphere Process Server
11 3 (0.60%) BizTalk Server
12 2 (0.40%) CMS
12 2 (0.40%) Oracle Application Server
12 2 (0.40%) Oracle Spatial
Applications
1 60 (12.00%) MS Office
2 58 (11.60%) MS Excel
3 13 (2.60%) MS PowerPoint
4 5 (1.00%) MS Visio
5 3 (0.60%) MS Project
6 1 (0.20%) Spreadsheet
Business Applications
1 13 (2.60%) Remedy ITSM
2 8 (1.60%) Oracle General Ledger
3 4 (0.80%) Oracle EBS
3 4 (0.80%) Dynamics CRM
4 2 (0.40%) SAP FI
5 1 (0.20%) SAP Oil and Gas
5 1 (0.20%) SAP CO
5 1 (0.20%) RMDS
5 1 (0.20%) SAP FI/CO
5 1 (0.20%) Oracle Applications
5 1 (0.20%) Oracle Financials
5 1 (0.20%) Tridion
5 1 (0.20%) Agresso
5 1 (0.20%) Oracle EBS R12
5 1 (0.20%) SAP BPC
Cloud Services
1 6 (1.20%) Amazon AWS
2 5 (1.00%) Amazon ELB
3 4 (0.80%) Cloud Computing
4 3 (0.60%) SaaS
5 1 (0.20%) Amazon EC2
5 1 (0.20%) Amazon S3
5 1 (0.20%) Microsoft Azure
5 1 (0.20%) Force.com
5 1 (0.20%) Rackspace Cloud
5 1 (0.20%) Google Apps
Communications & Networking
1 51 (10.20%) SAN
2 40 (8.00%) Internet
3 25 (5.00%) DNS
4 22 (4.40%) Firewall
5 20 (4.00%) Intranet
6 17 (3.40%) TCP/IP
7 15 (3.00%) NAS
8 14 (2.80%) VPN
8 14 (2.80%) VoIP
9 13 (2.60%) WAN
9 13 (2.60%) HTTP
10 12 (2.40%) LAN
11 9 (1.80%) SSL
12 8 (1.60%) SMTP
13 7 (1.40%) Unified Communications
14 6 (1.20%) DHCP
14 6 (1.20%) IP Telephony
15 5 (1.00%) MPLS
15 5 (1.00%) Network Security
16 4 (0.80%) Wi-Fi
Database & Business Intelligence
1 42 (8.40%) SQL Server
2 11 (2.20%) Oracle Database
3 7 (1.40%) MySQL
3 7 (1.40%) Relational Database
4 5 (1.00%) Oracle Database 11g
4 5 (1.00%) Data Warehouse
4 5 (1.00%) Oracle Database 10g
4 5 (1.00%) RDBMS
5 3 (0.60%) Oracle9i Database
5 3 (0.60%) OLTP
6 2 (0.40%) Oracle Database 12c
6 2 (0.40%) BusinessObjects Web Intelligence
6 2 (0.40%) SAP BW
6 2 (0.40%) Data Mining
6 2 (0.40%) Oracle OWB
7 1 (0.20%) QlikView
7 1 (0.20%) SQL Server Integration Services
7 1 (0.20%) Oracle Reports
7 1 (0.20%) Crystal Reports
7 1 (0.20%) Star Schema
Development Applications
1 20 (4.00%) Team Foundation Server
2 4 (0.80%) Subversion
3 3 (0.60%) Git (software)
3 3 (0.60%) Atlassian Bamboo
3 3 (0.60%) Mercurial
3 3 (0.60%) Jenkins
3 3 (0.60%) Grunt
4 2 (0.40%) MSI
General
1 203 (40.60%) Finance
2 65 (13.00%) Banking
3 35 (7.00%) Telecoms
4 25 (5.00%) Publishing
5 24 (4.80%) Advertising
6 23 (4.60%) Law
6 23 (4.60%) Retail
7 15 (3.00%) Wholesale Banking
8 13 (2.60%) Investment Banking
9 11 (2.20%) Legal
9 11 (2.20%) Manufacturing
10 9 (1.80%) Financial Institution
11 8 (1.60%) Front Office
12 7 (1.40%) Back Office
13 6 (1.20%) Billing
14 5 (1.00%) Marketing
15 3 (0.60%) General Ledger
16 1 (0.20%) French Language
16 1 (0.20%) Retail Banking
16 1 (0.20%) International Banking
Job Titles
1 124 (24.80%) Analyst
2 101 (20.20%) Service Manager
3 43 (8.60%) Support Analyst
4 34 (6.80%) Delivery Manager
5 33 (6.60%) Services Delivery Manager
6 31 (6.20%) Service Analyst
7 28 (5.60%) Applications Support
8 27 (5.40%) Architect
9 23 (4.60%) Consultant
10 21 (4.20%) Project Manager
11 18 (3.60%) Administrator
11 18 (3.60%) Release Analyst
12 17 (3.40%) Applications Support Analyst
13 15 (3.00%) Infrastructure Engineer
14 13 (2.60%) IT Services Manager
15 12 (2.40%) Support Manager
16 11 (2.20%) Desktop Support
17 10 (2.00%) Service Desk Analyst
17 10 (2.00%) Senior Manager
18 9 (1.80%) Programme Manager
Libraries, Frameworks & Software Standards
1 31 (6.20%) Web Services
2 25 (5.00%) .NET
3 9 (1.80%) HTML
4 7 (1.40%) Middleware
5 6 (1.20%) CSS
6 5 (1.00%) Software Packaging
6 5 (1.00%) XML
7 3 (0.60%) Application Packaging
7 3 (0.60%) JMS
7 3 (0.60%) ASP.NET
7 3 (0.60%) J2EE
7 3 (0.60%) WebSphere MQ
8 2 (0.40%) COM
8 2 (0.40%) ActiveX
8 2 (0.40%) SOAP
9 1 (0.20%) .NET Framework
9 1 (0.20%) Java EE
9 1 (0.20%) JSON
9 1 (0.20%) SAP XI
9 1 (0.20%) EJB
Miscellaneous
1 43 (8.60%) Management Information System
2 25 (5.00%) Blackberry
3 18 (3.60%) Clustering
4 17 (3.40%) Enterprise Software
5 14 (2.80%) Client/Server
6 11 (2.20%) Thin Client
6 11 (2.20%) Computer Science
6 11 (2.20%) Fat Client
7 10 (2.00%) Fixed Income
8 8 (1.60%) PMI
8 8 (1.60%) CMDB
8 8 (1.60%) Statistics
8 8 (1.60%) SecurID
9 7 (1.40%) STB
9 7 (1.40%) iPhone
9 7 (1.40%) Enterprise Storage
10 5 (1.00%) Smartphone
10 5 (1.00%) Replication
11 4 (0.80%) Video Conferencing
11 4 (0.80%) Foreign Exchange (FX)
Operating Systems
1 151 (30.20%) Windows
2 55 (11.00%) Linux
3 50 (10.00%) UNIX
4 24 (4.80%) Windows Server 2008
4 24 (4.80%) Solaris
5 19 (3.80%) Windows 7
6 13 (2.60%) Windows XP
6 13 (2.60%) Windows Server 2003
7 12 (2.40%) Windows 8
8 11 (2.20%) Android
8 11 (2.20%) Red Hat Enterprise Linux
9 9 (1.80%) AIX
9 9 (1.80%) Apple iOS
10 5 (1.00%) Mac OS
11 3 (0.60%) Windows Mobile
11 3 (0.60%) Windows 2000 Server
11 3 (0.60%) Windows Server 2012
12 2 (0.40%) Mac OS X
13 1 (0.20%) HPUX
13 1 (0.20%) Windows 2000
Processes & Methodologies
1 352 (70.40%) ITIL
2 129 (25.80%) Service Delivery
3 106 (21.20%) ITSM
4 93 (18.60%) Project Management
5 82 (16.40%) Incident Management
6 73 (14.60%) Change Management
7 54 (10.80%) Problem Management
8 49 (9.80%) Configuration Management
9 48 (9.60%) PRINCE2
10 45 (9.00%) Continuous Improvement
11 33 (6.60%) Release Management
12 31 (6.20%) Investment Management
13 30 (6.00%) ITIL V3
14 29 (5.80%) Information Security
15 28 (5.60%) Load Balancing
15 28 (5.60%) Stakeholder Management
16 25 (5.00%) Root Cause Analysis
17 23 (4.60%) Risk Management
18 22 (4.40%) Business Development
19 20 (4.00%) Performance Management
Programming Languages
1 85 (17.00%) SQL
2 30 (6.00%) PowerShell
3 24 (4.80%) Perl
4 19 (3.80%) Java
4 19 (3.80%) C#
5 16 (3.20%) C
6 12 (2.40%) VBA
7 11 (2.20%) PL/SQL
8 10 (2.00%) JavaScript
9 8 (1.60%) Python
10 7 (1.40%) VB
10 7 (1.40%) Bash Shell
11 3 (0.60%) VBScript
12 2 (0.40%) C++
12 2 (0.40%) Ruby
13 1 (0.20%) Korn
13 1 (0.20%) T-SQL
13 1 (0.20%) MATLAB
13 1 (0.20%) Shell Script
13 1 (0.20%) R
Qualifications
1 57 (11.40%) Degree
2 46 (9.20%) ITIL Certification
3 32 (6.40%) Microsoft Certification
4 30 (6.00%) Security Cleared
5 29 (5.80%) MCSE
6 22 (4.40%) ISEB
7 21 (4.20%) MCP
8 18 (3.60%) MCSA
9 17 (3.40%) CISSP
10 12 (2.40%) SC Cleared
11 11 (2.20%) PMI Certification
12 10 (2.00%) DV Cleared
13 8 (1.60%) MCITP
14 6 (1.20%) CISM
14 6 (1.20%) PMP
14 6 (1.20%) Cisco Certification
14 6 (1.20%) VMware Certified Professional (VCP)
15 5 (1.00%) CCA
15 5 (1.00%) Citrix Certification
15 5 (1.00%) CCEA
Quality Assurance & Compliance
1 61 (12.20%) SLA
2 38 (7.60%) ISO/IEC 27001
3 33 (6.60%) COBIT
4 28 (5.60%) QA
5 18 (3.60%) ISO 9001
6 7 (1.40%) PCI DSS
7 4 (0.80%) CESG Infosec
7 4 (0.80%) Sarbanes-Oxley
System Software
1 78 (15.60%) Active Directory
2 37 (7.40%) VMware Infrastructure
3 21 (4.20%) vSphere
4 20 (4.00%) XenApp
5 16 (3.20%) XenDesktop
6 9 (1.80%) Hyper-V
7 6 (1.20%) NFS
7 6 (1.20%) Microsoft App-V
8 5 (1.00%) VMware Server
8 5 (1.00%) Oracle RAC
8 5 (1.00%) Oracle RMAN
8 5 (1.00%) Varnish
9 4 (0.80%) XenServer
9 4 (0.80%) VMware ESX
10 3 (0.60%) Citrix Presentation Server
10 3 (0.60%) Xen
11 2 (0.40%) Snort
12 1 (0.20%) Terminal Services
Systems Management
1 17 (3.40%) SCCM
2 6 (1.20%) Tivoli
3 5 (1.00%) Oracle Enterprise Manager
3 5 (1.00%) Data Guard
3 5 (1.00%) HAProxy
4 4 (0.80%) SCOM
5 3 (0.60%) Tivoli Monitoring
5 3 (0.60%) Puppet
5 3 (0.60%) CA Spectrum
6 2 (0.40%) Opscode Chef
6 2 (0.40%) AppDNA
6 2 (0.40%) Legato
7 1 (0.20%) NetBackup
7 1 (0.20%) MAILsweeper
7 1 (0.20%) Tivoli Storage Manager
7 1 (0.20%) Control-M
7 1 (0.20%) Ganglia
7 1 (0.20%) Symantec Endpoint Protection
7 1 (0.20%) DatAdvantage
7 1 (0.20%) ITRS Geneos
Vendors
1 99 (19.80%) Microsoft
2 57 (11.40%) Oracle
3 50 (10.00%) VMware
4 47 (9.40%) Citrix
5 25 (5.00%) EMC
5 25 (5.00%) Cisco
6 24 (4.80%) NetApp
7 21 (4.20%) ServiceNow
8 18 (3.60%) SolarWinds
9 15 (3.00%) Remedy
10 12 (2.40%) IBM
10 12 (2.40%) Sun
11 11 (2.20%) HP
11 11 (2.20%) McAfee
11 11 (2.20%) Red Hat
12 9 (1.80%) CA
12 9 (1.80%) Apple
12 9 (1.80%) Microgen
13 8 (1.60%) F5
13 8 (1.60%) Symantec
City, London
Deerfoot IT Resources Ltd
Salary: £50000 - £60000 per annum
Posted: 20 hours ago
City, London
Coal IT Services
Salary: From £50,000 to £60,000 per annum + Bonus & Excellent Benefits Package
Posted: Yesterday
City, London
Harrington Starr
Salary: £40000 - £50000 per annum
Posted: 2 days ago
City of London
Hays IT - Uk Posting account
Salary: £65000.00 - £75000.00 per annum
Posted: 3 days ago
City, London
ComputAppoint
Salary: £30000 - £40000 per annum
Posted: 3 days ago
City of London
Hays IT - Uk Posting account
Salary: £40000.00 - £60000.00 per annum
Posted: 4 days ago
City, London
McGregor Boyall
Salary: £100000 per annum + benefits
Posted: 4 days ago
City, London
Mortimer Spinks
Salary: £20000 - £25000 per annum + Excellent benefits
Posted: 4 days ago
City, London
ReThink Recruitment
Salary: £50000.00 - £55000.00 per annum
Posted: 4 days ago
City of London
Deerfoot IT
Salary: £35000 - £50000 per annum + bonus + bens
Posted: 10 days ago
City of London
Hays IT - Uk Posting account
Salary: £45000.00 - £50000.00 per annum
Posted: 10 days ago
City of London
esynergy Solutions - UK
Posted: 11 days ago
City of London
Hays IT - Uk Posting account
Salary: £45000.00 - £50000.00 per annum
Posted: 14 days ago
City of London
Deerfoot IT
Salary: £45000 - £50000 per annum + bonus, benefits
Posted: 15 days ago
City of London
Deerfoot IT
Salary: £50000 - £60000 per annum + excellent benefits
Posted: 18 days ago
City of London
News UK
Salary: Competitive
Posted: 21 days ago
City of London
Huxley Associates
Salary: £60000 - £80000 per annum + STRONG BENEFITS + BONUS
Posted: 25 days ago
City of London
Deloitte
Salary: Excellent + package
Posted: 30+ days ago