The table below looks at the statistics for Service Management skills in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 27 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Mar 2015
Same period 2014 Same period 2013
Service Management
Rank 81 125 149
Rank change year-on-year
+44 +24
Permanent jobs citing Service Management 327 245 197
As % of all permanent IT jobs located in the City of London 3.14% 2.19% 1.78%
As % of the Processes & Methodologies category 3.74% 2.65% 2.22%
Number of salaries quoted 257 209 174
Average salary £50,000 £55,000 £55,000
Average salary % change year-on-year
-9.09% -
90% offered a salary of more than £36,300 £34,900 £35,000
10% offered a salary of more than £80,000 £80,000 £75,000
UK excluding London average salary £45,000 £45,000 £45,000
Service Management
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the City of London region.

Processes & Methodologies Category
City of London
Permanent IT job ads with a match in the
Processes & Methodologies category
8747 9230 8879
As % of all permanent IT jobs located in the City of London 84.10% 82.52% 80.10%
Number of salaries quoted 7347 7706 7865
Average salary £57,500 £55,000 £55,000
Average salary % change year-on-year
+4.54% -
90% offered a salary of more than £38,000 £37,500 £37,500
10% offered a salary of more than £82,500 £80,000 £82,500
UK excluding London average salary £43,275 £42,500 £40,000
% change year-on-year
+1.82% +6.25%

Service Management
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the City of London region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in the City of London

Service Management
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the City of London region.

Service Management Salary Trend in the City of London

Service Management
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Service Management across the City of London region over the 3 months to 27 March 2015.

Service Management Salary Histogram in the City of London

Service Management
Top 30 Related IT Skills in the City of London

For the 6 months to 27 March 2015, IT jobs across the City of London region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 412 (70.43%) ITIL
2 249 (42.56%) Finance
3 188 (32.14%) Service Delivery
4 183 (31.28%) Windows
5 172 (29.40%) Microsoft
6 137 (23.42%) ITSM
7 126 (21.54%) Active Directory
8 119 (20.34%) Banking
9 111 (18.97%) Degree
10 85 (14.53%) Project Management
11 77 (13.16%) Linux
12 76 (12.99%) SQL
13 75 (12.82%) SLA
13 75 (12.82%) Windows 7
14 72 (12.31%) Analytical Skills
15 71 (12.14%) MS Office
16 70 (11.97%) Microsoft Certification
17 68 (11.62%) PRINCE2
18 63 (10.77%) MCSE
19 62 (10.60%) Investment Banking
20 61 (10.43%) Stakeholder Management
21 56 (9.57%) Front Office
22 55 (9.40%) Citrix
23 54 (9.23%) Blackberry
23 54 (9.23%) Business Continuity
24 53 (9.06%) UNIX
25 52 (8.89%) Business Continuity Management
26 51 (8.72%) ServiceNow
26 51 (8.72%) Change Management
27 50 (8.55%) MCP

Service Management
Top Related IT Skills in the City of London by Category

For the 6 months to 27 March 2015, IT jobs across the City of London region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 46 (7.86%) SharePoint
2 29 (4.96%) MS Exchange
3 10 (1.71%) Documentum
4 9 (1.54%) Apache
5 8 (1.37%) Exchange Server 2010
6 7 (1.20%) IIS
7 6 (1.03%) Blackberry Enterprise Server
8 5 (0.85%) Exchange Server 2007
8 5 (0.85%) Lync
9 3 (0.51%) Exchange Server 2013
9 3 (0.51%) GlassFish
9 3 (0.51%) WebSphere
10 2 (0.34%) MS Project Server
10 2 (0.34%) SharePoint 2010
10 2 (0.34%) CMS
10 2 (0.34%) Elasticsearch
10 2 (0.34%) Exchange Server 2003
11 1 (0.17%) IBM HTTP Server
11 1 (0.17%) WebSphere Process Server
11 1 (0.17%) JBoss
Applications
1 71 (12.14%) MS Office
2 47 (8.03%) MS Excel
3 24 (4.10%) MS PowerPoint
4 15 (2.56%) MS Project
5 14 (2.39%) InfoPath
6 12 (2.05%) MS Visio
7 2 (0.34%) Spreadsheet
Business Applications
1 21 (3.59%) Remedy ITSM
2 6 (1.03%) SAP FI
2 6 (1.03%) SAP FI/CO
2 6 (1.03%) SAP CO
3 4 (0.68%) SAP APO
4 3 (0.51%) SAP BPC
5 2 (0.34%) SAP ERP
6 1 (0.17%) SAP HR
6 1 (0.17%) SAP HCM
6 1 (0.17%) SAP SM
6 1 (0.17%) SAP MM
6 1 (0.17%) Dynamics CRM
6 1 (0.17%) Retail-J
6 1 (0.17%) SAP CCM
Cloud Services
1 6 (1.03%) SaaS
2 3 (0.51%) Cloud Computing
2 3 (0.51%) Microsoft Azure
3 2 (0.34%) PaaS
3 2 (0.34%) IaaS
4 1 (0.17%) Office 365
Communications & Networking
1 44 (7.52%) Firewall
2 34 (5.81%) Internet
3 30 (5.13%) TCP/IP
4 29 (4.96%) LAN
5 25 (4.27%) MPLS
6 22 (3.76%) VPN
6 22 (3.76%) DNS
6 22 (3.76%) SAN
7 18 (3.08%) WAN
8 17 (2.91%) Network Security
9 15 (2.56%) BGP
10 14 (2.39%) OSPF
10 14 (2.39%) VoIP
11 12 (2.05%) SSL
12 11 (1.88%) Intranet
13 10 (1.71%) EIGRP
13 10 (1.71%) Wireless
14 9 (1.54%) SMTP
15 8 (1.37%) IP Telephony
15 8 (1.37%) VLAN
Database & Business Intelligence
1 40 (6.84%) SQL Server
2 19 (3.25%) MySQL
3 12 (2.05%) Oracle Database
3 12 (2.05%) Relational Database
4 10 (1.71%) EDRMS
4 10 (1.71%) Data Warehouse
5 6 (1.03%) Oracle Database 12c
6 5 (0.85%) SQL Server Integration Services
7 4 (0.68%) SQLPlus
7 4 (0.68%) SAP BW
7 4 (0.68%) MongoDB
8 3 (0.51%) Oracle Database 11g
8 3 (0.51%) SQL Server 2008
8 3 (0.51%) DataStage
8 3 (0.51%) Oracle OWB
8 3 (0.51%) SQL Server Reporting Services
8 3 (0.51%) VLDB
8 3 (0.51%) Oracle Reports
9 2 (0.34%) Oracle9i Database
9 2 (0.34%) Oracle Database 10g
Development Applications
1 13 (2.22%) Jenkins
2 11 (1.88%) Artifactory
2 11 (1.88%) Subversion
2 11 (1.88%) JIRA
3 2 (0.34%) Selenium
3 2 (0.34%) Git (software)
3 2 (0.34%) WebDriver
3 2 (0.34%) PHPUnit
3 2 (0.34%) Behat
4 1 (0.17%) LoadRunner
General
1 249 (42.56%) Finance
2 119 (20.34%) Banking
3 62 (10.60%) Investment Banking
4 56 (9.57%) Front Office
5 49 (8.38%) Financial Institution
6 37 (6.32%) Legal
6 37 (6.32%) Retail
7 31 (5.30%) Telecoms
8 26 (4.44%) Advertising
9 24 (4.10%) Law
10 14 (2.39%) Marketing
11 5 (0.85%) Back Office
12 3 (0.51%) Manufacturing
12 3 (0.51%) Publishing
12 3 (0.51%) International Banking
13 2 (0.34%) Corporate Banking
13 2 (0.34%) Pharmaceutical
14 1 (0.17%) Games
14 1 (0.17%) Local Government
14 1 (0.17%) Multimedia
Job Titles
1 138 (23.59%) Analyst
2 104 (17.78%) Service Manager
3 83 (14.19%) Support Analyst
4 49 (8.38%) Desktop Support
4 49 (8.38%) Desktop Support Analyst
4 49 (8.38%) Desktop Analyst
5 35 (5.98%) Delivery Manager
6 34 (5.81%) Services Delivery Manager
7 30 (5.13%) Project Manager
8 29 (4.96%) Consultant
9 28 (4.79%) Programme Manager
10 27 (4.62%) Trade Floor Support Analyst
11 22 (3.76%) Test Manager
11 22 (3.76%) Architect
12 21 (3.59%) Programme Test Manager
13 20 (3.42%) Network Engineer
13 20 (3.42%) Senior Manager
14 19 (3.25%) Implementation Manager
14 19 (3.25%) IT Services Manager
15 18 (3.08%) Developer
Libraries, Frameworks & Software Standards
1 13 (2.22%) .NET
2 12 (2.05%) Middleware
3 6 (1.03%) LAMP
4 5 (0.85%) Web Services
5 4 (0.68%) ASP.NET
5 4 (0.68%) Web Dynpro
5 4 (0.68%) SAP Business Workflow
6 3 (0.51%) OpenMP
6 3 (0.51%) ActiveX
7 2 (0.34%) WSH
7 2 (0.34%) SOAP
7 2 (0.34%) XML
7 2 (0.34%) Gherkin
7 2 (0.34%) AngularJS
7 2 (0.34%) HTML
8 1 (0.17%) SAML
8 1 (0.17%) EDI
8 1 (0.17%) JSON
8 1 (0.17%) MDX
8 1 (0.17%) OAuth
Miscellaneous
1 72 (12.31%) Analytical Skills
2 54 (9.23%) Blackberry
3 42 (7.18%) Management Information System
4 22 (3.76%) Thin Client
4 22 (3.76%) Fat Client
5 17 (2.91%) Computer Science
6 15 (2.56%) Online Banking
7 12 (2.05%) Foreign Exchange (FX)
8 10 (1.71%) Web 2.0
9 9 (1.54%) PMI
9 9 (1.54%) iPad
10 7 (1.20%) Client/Server
11 6 (1.03%) BBC
11 6 (1.03%) CMDB
11 6 (1.03%) Open Source
11 6 (1.03%) User Experience
12 5 (0.85%) Mobile Computing
12 5 (0.85%) Mobile App
13 4 (0.68%) Mobile Banking
13 4 (0.68%) Video Conferencing
Operating Systems
1 183 (31.28%) Windows
2 77 (13.16%) Linux
3 75 (12.82%) Windows 7
4 53 (9.06%) UNIX
5 16 (2.74%) Solaris
6 14 (2.39%) Windows Server 2008
7 11 (1.88%) Windows 8
8 10 (1.71%) Red Hat Enterprise Linux
9 8 (1.37%) Windows Server 2003
10 7 (1.20%) Windows XP
10 7 (1.20%) Android
11 5 (0.85%) Windows Server 2012
11 5 (0.85%) Apple iOS
11 5 (0.85%) Debian
12 4 (0.68%) CentOS
12 4 (0.68%) SUSE Linux Enterprise Server
13 3 (0.51%) Windows Mobile
14 1 (0.17%) Windows Vista
14 1 (0.17%) Ubuntu
14 1 (0.17%) Mac OS
Processes & Methodologies
1 412 (70.43%) ITIL
2 188 (32.14%) Service Delivery
3 137 (23.42%) ITSM
4 85 (14.53%) Project Management
5 68 (11.62%) PRINCE2
6 61 (10.43%) Stakeholder Management
7 54 (9.23%) Business Continuity
8 52 (8.89%) Business Continuity Management
9 51 (8.72%) Change Management
10 43 (7.35%) Continuous Improvement
11 41 (7.01%) Configuration Management
12 36 (6.15%) Incident Management
13 35 (5.98%) Problem Management
14 32 (5.47%) Business Analysis
15 28 (4.79%) Agile Software Development
16 27 (4.62%) Release Management
16 27 (4.62%) ITIL V3
17 26 (4.44%) Information Security
17 26 (4.44%) Software Testing
18 25 (4.27%) Root Cause Analysis
Programming Languages
1 76 (12.99%) SQL
2 25 (4.27%) Perl
3 21 (3.59%) Java
4 16 (2.74%) VBScript
5 13 (2.22%) C
6 12 (2.05%) PL/SQL
7 9 (1.54%) Shell Script
7 9 (1.54%) VBA
8 8 (1.37%) VB
9 6 (1.03%) Python
9 6 (1.03%) PowerShell
10 5 (0.85%) ABAP
10 5 (0.85%) JavaScript
11 4 (0.68%) C#
11 4 (0.68%) PHP
11 4 (0.68%) SAPscript
11 4 (0.68%) Bash Shell
12 3 (0.51%) Fortran
12 3 (0.51%) C++
13 2 (0.34%) T-SQL
Qualifications
1 111 (18.97%) Degree
2 70 (11.97%) Microsoft Certification
3 63 (10.77%) MCSE
4 50 (8.55%) MCP
5 39 (6.67%) ISEB
6 31 (5.30%) Cisco Certification
7 30 (5.13%) ITIL Certification
8 29 (4.96%) Security Cleared
9 23 (3.93%) ISTQB
10 21 (3.59%) CCNA
11 14 (2.39%) CCNP
11 14 (2.39%) SC Cleared
12 12 (2.05%) CISSP
13 11 (1.88%) PMI Certification
13 11 (1.88%) ITIL Foundation Certificate
14 8 (1.37%) MCSA
15 6 (1.03%) CCIE
15 6 (1.03%) CISM
15 6 (1.03%) VMware Certified Professional (VCP)
16 5 (0.85%) CCA
Quality Assurance & Compliance
1 75 (12.82%) SLA
2 31 (5.30%) COBIT
3 20 (3.42%) QA
4 15 (2.56%) ISO/IEC 27001
5 9 (1.54%) ISO 9001
6 7 (1.20%) PCI DSS
7 6 (1.03%) Sarbanes-Oxley
8 2 (0.34%) Solvency II
9 1 (0.17%) EMIR
9 1 (0.17%) MiFID
System Software
1 126 (21.54%) Active Directory
2 35 (5.98%) VMware Infrastructure
3 24 (4.10%) XenDesktop
4 9 (1.54%) vCloud
4 9 (1.54%) Microsoft App-V
5 7 (1.20%) Hyper-V
6 5 (0.85%) XenApp
6 5 (0.85%) VMware ESX
7 4 (0.68%) Veritas Cluster Server
7 4 (0.68%) vSphere
8 3 (0.51%) Terminal Services
8 3 (0.51%) Squid
9 1 (0.17%) NFS
9 1 (0.17%) ProxySG
9 1 (0.17%) Snort
9 1 (0.17%) VMware Workstation
Systems Management
1 22 (3.76%) SCCM
2 13 (2.22%) HP Quality Center
3 8 (1.37%) Tivoli
4 7 (1.20%) Norton AntiVirus
5 5 (0.85%) SCOM
6 3 (0.51%) HP Operations Orchestration
6 3 (0.51%) Netcool/Webtop
6 3 (0.51%) Tivoli Monitoring
6 3 (0.51%) Netcool
6 3 (0.51%) Netcool/OMNIbus
7 2 (0.34%) CiscoWorks
7 2 (0.34%) WSUS
8 1 (0.17%) NetBackup
8 1 (0.17%) Backup Exec
8 1 (0.17%) Control-M
8 1 (0.17%) Systems Management Server (SMS)
8 1 (0.17%) BMC Performance Manager
8 1 (0.17%) McAfee ePO
8 1 (0.17%) Cisco CUCM
8 1 (0.17%) HP SiteScope
Vendors
1 172 (29.40%) Microsoft
2 55 (9.40%) Citrix
3 51 (8.72%) ServiceNow
4 50 (8.55%) VMware
5 49 (8.38%) Cisco
6 32 (5.47%) Oracle
7 27 (4.62%) BMC
7 27 (4.62%) Remedy
8 24 (4.10%) SAP
9 23 (3.93%) HP
10 21 (3.59%) Red Hat
10 21 (3.59%) Juniper
11 14 (2.39%) CheckPoint
12 11 (1.88%) CA
13 10 (1.71%) EMC
13 10 (1.71%) F5
14 9 (1.54%) Fidessa
15 8 (1.37%) Symantec
16 7 (1.20%) Business Objects
16 7 (1.20%) Avaya
City, London
i3 Resourcing
Posted: 11 hours ago
City, London
Talent Spa
Salary: Competitive Salary + Bonus scheme
Posted: Yesterday
City, London
Executive Recruitment Services (ERS)
Salary: £55000 - £60000 per annum
Posted: 2 days ago
City, London
Synergize Consulting
Salary: From £60,000 to £70,000 per annum + Benefits
Posted: 2 days ago
City, London
Experis Ltd
Salary: £55000 - £63000 per annum + enhanced pension
Posted: 2 days ago
City, London
Executive Recruitment Services (ERS)
Salary: £70000 - £80000 per annum
Posted: 3 days ago
City, London
Global Technology Solutions Ltd
Salary: £45000 - £50000 per annum + ben
Posted: 3 days ago
City, London
McGregor Boyall
Salary: £40000 - £60000 per annum + Benefits
Posted: 4 days ago
City, London
Harrington Starr
Salary: £80000 - £90000 per annum + bonus
Posted: 5 days ago
City, London
CGI
Salary: £20000 - £24000 per annum + excellent benefits
Posted: 7 days ago
City, London
Bell Integration
Posted: 8 days ago
City of London
Interquest - ITQ Financial - Tunbridge Wells
Salary: £55000 - £65000 per annum + Benfits
Posted: 8 days ago
City of London
Interquest - IQ ESM
Salary: £50000 - £60000 per annum
Posted: 15 days ago
City, London
Lloyds Banking Group
Posted: 16 days ago
City, London
Lloyds Banking Group
Posted: 21 days ago
City of London
Capita - ITIN
Salary: £70000.00 - £80000.00 per annum + 30% Bonus
Posted: 22 days ago
City of London
iKonnect
Salary: £65000 - £75000 per annum + Bonus & Benefits
Posted: 24 days ago
City of London
Deerfoot IT
Salary: £80000 - £90000 per annum + bonus + bens
Posted: 26 days ago