The table below looks at the statistics for SLA skills in IT jobs advertised for the Cheltenham region. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
Service Level Agreement (SLA)
Rank 36 30 -
Rank change year-on-year
-6 -
Permanent jobs citing SLA 17 19 0
As % of all permanent IT jobs located in Cheltenham 5.78% 6.40% -
As % of the Quality Assurance & Compliance category 40.48% 63.33% -
Number of salaries quoted 16 13 0
Average salary £31,500 £47,500 -
Average salary % change year-on-year
-33.68% -
UK excluding London average salary £33,665 £34,000 £37,250
% change year-on-year
-0.98% -8.72%
SLA
Gloucestershire

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the Cheltenham region.

Quality Assurance & Compliance Category
Cheltenham
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
42 30 17
As % of all permanent IT jobs located in Cheltenham 14.29% 10.10% 8.17%
Number of salaries quoted 40 24 12
Average salary £40,000 £49,750 £40,000
Average salary % change year-on-year
-19.59% +24.37%
90% offered a salary of more than £31,500 £29,000 £27,000
10% offered a salary of more than £70,000 £71,500 £70,000
UK excluding London average salary £41,250 £40,000 £40,000
% change year-on-year
+3.12% -

SLA
Jobs Demand Trend in Cheltenham

This chart provides a 3-month moving total of permanent IT jobs citing SLA across the Cheltenham region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in Cheltenham

SLA
Salary Trend in Cheltenham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the Cheltenham region.

SLA Salary Trend in Cheltenham

SLA
Top 30 Related IT Skills in Cheltenham

For the 6 months to 31 July 2015, IT jobs across the Cheltenham region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

1 18 (78.26%) Finance
2 17 (73.91%) Microsoft
3 11 (47.83%) Change Management
3 11 (47.83%) Firewall
4 10 (43.48%) Cisco Certification
4 10 (43.48%) Cisco ASA
4 10 (43.48%) CCNA
4 10 (43.48%) Cisco
4 10 (43.48%) Juniper
4 10 (43.48%) Nokia
4 10 (43.48%) CheckPoint
4 10 (43.48%) MPLS
4 10 (43.48%) BGP
4 10 (43.48%) EIGRP
4 10 (43.48%) UNIX
4 10 (43.48%) Linux
4 10 (43.48%) MS Visio
4 10 (43.48%) LAN
4 10 (43.48%) Root Cause Analysis
5 9 (39.13%) Analytical Skills
6 8 (34.78%) MS Excel
6 8 (34.78%) Citrix
7 7 (30.43%) MCSE
7 7 (30.43%) DHCP
7 7 (30.43%) TCP/IP
7 7 (30.43%) VPN
7 7 (30.43%) DNS
7 7 (30.43%) Microsoft Certification
8 6 (26.09%) Citrix Presentation Server
8 6 (26.09%) XenApp

SLA
Top Related IT Skills in Cheltenham by Category

For the 6 months to 31 July 2015, IT jobs across the Cheltenham region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 4 (17.39%) SharePoint
2 1 (4.35%) MS Exchange
2 1 (4.35%) Exchange Server 2003
2 1 (4.35%) Exchange Server 2007
2 1 (4.35%) Exchange Server 2010
2 1 (4.35%) Exchange Server 2013
Applications
1 10 (43.48%) MS Visio
2 8 (34.78%) MS Excel
3 4 (17.39%) Spreadsheet
Business Applications
1 4 (17.39%) Changepoint
Communications & Networking
1 11 (47.83%) Firewall
2 10 (43.48%) Cisco ASA
2 10 (43.48%) LAN
2 10 (43.48%) MPLS
2 10 (43.48%) BGP
2 10 (43.48%) EIGRP
3 7 (30.43%) DHCP
3 7 (30.43%) TCP/IP
3 7 (30.43%) VPN
3 7 (30.43%) DNS
4 1 (4.35%) WAN
General
1 18 (78.26%) Finance
Job Titles
1 15 (65.22%) Analyst
2 10 (43.48%) Network Analyst
3 9 (39.13%) Senior Analyst
3 9 (39.13%) Senior Network Analyst
4 5 (21.74%) Wintel Engineer
4 5 (21.74%) Support Engineer
4 5 (21.74%) 3rd Line Support
5 4 (17.39%) Support Analyst
5 4 (17.39%) Business Analyst
5 4 (17.39%) Change Analyst
5 4 (17.39%) 3rd Line Support Engineer
5 4 (17.39%) Wintel Support Engineer
5 4 (17.39%) Wintel Support
5 4 (17.39%) Business Change Analyst
6 3 (13.04%) Business Support Analyst
7 1 (4.35%) Help Desk Engineer
7 1 (4.35%) Cisco Network Analyst
7 1 (4.35%) 3rd Line Support Analyst
Miscellaneous
1 9 (39.13%) Analytical Skills
2 6 (26.09%) Client/Server
3 5 (21.74%) Management Information System
Operating Systems
1 10 (43.48%) UNIX
1 10 (43.48%) Linux
2 3 (13.04%) Windows
3 2 (8.70%) Windows Server 2008
4 1 (4.35%) Windows Server 2012
4 1 (4.35%) Windows Server 2003
Processes & Methodologies
1 11 (47.83%) Change Management
2 10 (43.48%) Root Cause Analysis
3 6 (26.09%) ITIL
4 5 (21.74%) Project Management
5 4 (17.39%) Resource Management
5 4 (17.39%) Capacity Planning
5 4 (17.39%) Capacity Management
6 2 (8.70%) Service Management
7 1 (4.35%) Service Delivery
7 1 (4.35%) Business Intelligence
7 1 (4.35%) Network Management
7 1 (4.35%) Network Monitoring
Qualifications
1 10 (43.48%) CCNA
1 10 (43.48%) Cisco Certification
2 7 (30.43%) Microsoft Certification
2 7 (30.43%) MCSE
3 6 (26.09%) MCSA
4 1 (4.35%) VMware Certified Professional (VCP)
System Software
1 6 (26.09%) Citrix Presentation Server
1 6 (26.09%) XenApp
1 6 (26.09%) BitLocker
2 2 (8.70%) VMware Infrastructure
3 1 (4.35%) Hyper-V
3 1 (4.35%) VMware ESXi
3 1 (4.35%) Microsoft Virtual Server
Systems Management
1 1 (4.35%) Norton AntiVirus
1 1 (4.35%) Backup Exec
1 1 (4.35%) Symantec Endpoint Protection
Vendors
1 17 (73.91%) Microsoft
2 10 (43.48%) Cisco
2 10 (43.48%) Juniper
2 10 (43.48%) Nokia
2 10 (43.48%) CheckPoint
3 8 (34.78%) Citrix
4 6 (26.09%) Remedy
5 2 (8.70%) VMware
6 1 (4.35%) Veeam
6 1 (4.35%) Sophos
6 1 (4.35%) Cognos
6 1 (4.35%) Symantec