The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Chippenham region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 1 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 Oct 2014
Same period 2013 Same period 2012
Services Delivery
Rank 23 23 22
Rank change year-on-year
0 -1
Permanent jobs citing Service Delivery 24 1 11
As % of all permanent IT jobs located in Chippenham 10.39% 1.25% 7.64%
As % of the Processes & Methodologies category 11.21% 1.49% 9.17%
Number of salaries quoted 24 1 10
Average salary £25,000 £22,000 £33,500
Average salary % change year-on-year
+13.63% -34.32%
90% offered a salary of more than £23,650 £22,000 £32,400
10% offered a salary of more than £38,800 £22,000 £34,700
UK excluding London average salary £45,000 £45,000 £43,000
% change year-on-year
- +4.65%
Service Delivery
Wiltshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Chippenham region.

Processes & Methodologies Category
Chippenham
Permanent IT job ads with a match in the
Processes & Methodologies category
214 67 120
As % of all permanent IT jobs located in Chippenham 92.64% 83.75% 83.33%
Number of salaries quoted 205 66 112
Average salary £35,000 £33,250 £34,500
Average salary % change year-on-year
+5.26% -3.62%
90% offered a salary of more than £24,000 £25,000 £24,400
10% offered a salary of more than £45,000 £51,000 £57,500
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

Service Delivery
Jobs Demand Trend in Chippenham

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Chippenham region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Chippenham

Service Delivery
Salary Trend in Chippenham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Chippenham region.

Service Delivery Salary Trend in Chippenham

Service Delivery
Salary Histogram in Chippenham

This chart provides a salary histogram for IT jobs citing Service Delivery across the Chippenham region over the 3 months to 1 October 2014.

Service Delivery Salary Histogram in Chippenham

Service Delivery
Top 30 Related IT Skills in Chippenham

For the 6 months to 1 October 2014, IT jobs across the Chippenham region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 23 (69.70%) ITIL
2 17 (51.52%) Time Management
3 13 (39.39%) SLA
4 11 (33.33%) Root Cause Analysis
5 9 (27.27%) Continuous Improvement
5 9 (27.27%) Red Hat
5 9 (27.27%) B2B
5 9 (27.27%) Linux
6 7 (21.21%) HP
6 7 (21.21%) VMware
6 7 (21.21%) VMware Infrastructure
7 6 (18.18%) Performance Tuning
7 6 (18.18%) Network Monitoring
7 6 (18.18%) Disaster Recovery
7 6 (18.18%) NetBackup
7 6 (18.18%) Firmware
7 6 (18.18%) Symantec
8 4 (12.12%) Service Management
8 4 (12.12%) Statistics
9 3 (9.09%) Java EE
9 3 (9.09%) QA
9 3 (9.09%) Red Hat Enterprise Linux
9 3 (9.09%) Line Management
9 3 (9.09%) Management Information System
9 3 (9.09%) ITIL Certification
9 3 (9.09%) IBM
9 3 (9.09%) Windows
9 3 (9.09%) Java
9 3 (9.09%) Oracle
10 2 (6.06%) Tomcat

Service Delivery
Top Related IT Skills in Chippenham by Category

For the 6 months to 1 October 2014, IT jobs across the Chippenham region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 2 (6.06%) Tomcat
1 2 (6.06%) WebSphere
2 1 (3.03%) Exchange Server 2003
2 1 (3.03%) MS Exchange
2 1 (3.03%) IIS
Applications
1 1 (3.03%) MS Excel
Communications & Networking
1 1 (3.03%) NAS
1 1 (3.03%) VLAN
1 1 (3.03%) Multicast
1 1 (3.03%) Firewall
1 1 (3.03%) Internet
1 1 (3.03%) SAN
1 1 (3.03%) SMS
1 1 (3.03%) DHCP
1 1 (3.03%) TCP/IP
1 1 (3.03%) DNS
Development Applications
1 2 (6.06%) Subversion
General
1 2 (6.06%) Finance
1 2 (6.06%) Advertising
2 1 (3.03%) Legal
2 1 (3.03%) Telecoms
2 1 (3.03%) Banking
Job Titles
1 18 (54.55%) Delivery Manager
2 17 (51.52%) Service Manager
2 17 (51.52%) Services Delivery Manager
3 7 (21.21%) Senior Manager
3 7 (21.21%) Senior Service Manager
3 7 (21.21%) Senior Services Delivery Manager
4 6 (18.18%) 2nd Line Support Engineer
4 6 (18.18%) 2nd Line Support
4 6 (18.18%) Support Engineer
5 4 (12.12%) Junior
5 4 (12.12%) Junior Service Manager
6 3 (9.09%) 1st Line Support
7 1 (3.03%) IT Services Manager
7 1 (3.03%) Support Analyst
7 1 (3.03%) Technical Support
7 1 (3.03%) Analyst
7 1 (3.03%) Consultant
7 1 (3.03%) Technical Project Manager
7 1 (3.03%) Applications Support
7 1 (3.03%) 3rd Line Support
Libraries, Frameworks & Software Standards
1 3 (9.09%) Java EE
Miscellaneous
1 4 (12.12%) Statistics
2 3 (9.09%) Management Information System
3 1 (3.03%) Analytical Skills
3 1 (3.03%) GIS
Operating Systems
1 9 (27.27%) Linux
2 3 (9.09%) Red Hat Enterprise Linux
2 3 (9.09%) Windows
3 1 (3.03%) Windows Server 2008
3 1 (3.03%) Windows Server 2003
Processes & Methodologies
1 23 (69.70%) ITIL
2 17 (51.52%) Time Management
3 11 (33.33%) Root Cause Analysis
4 9 (27.27%) Continuous Improvement
4 9 (27.27%) B2B
5 6 (18.18%) Performance Tuning
5 6 (18.18%) Network Monitoring
5 6 (18.18%) Disaster Recovery
6 4 (12.12%) Service Management
7 3 (9.09%) Line Management
8 2 (6.06%) Project Management
8 2 (6.06%) Six Sigma
8 2 (6.06%) DevOps
9 1 (3.03%) Performance Management
9 1 (3.03%) ITIL V3
9 1 (3.03%) Capacity Management
9 1 (3.03%) Build Automation
9 1 (3.03%) Incident Management
9 1 (3.03%) Business Development
9 1 (3.03%) Matrix Management
Programming Languages
1 3 (9.09%) Java
2 1 (3.03%) SQL
Qualifications
1 3 (9.09%) ITIL Certification
2 2 (6.06%) SC Cleared
2 2 (6.06%) Security Cleared
3 1 (3.03%) PRINCE2 Practitioner
3 1 (3.03%) Degree
Quality Assurance & Compliance
1 13 (39.39%) SLA
2 3 (9.09%) QA
3 1 (3.03%) ISO/IEC 27001
System Software
1 7 (21.21%) VMware Infrastructure
2 6 (18.18%) Firmware
3 1 (3.03%) VMware ESXi
3 1 (3.03%) Xen
3 1 (3.03%) Active Directory
Systems Management
1 6 (18.18%) NetBackup
2 1 (3.03%) WSUS
2 1 (3.03%) McAfee ePO
2 1 (3.03%) HP SIM
2 1 (3.03%) SCOM
2 1 (3.03%) Nagios
Vendors
1 9 (27.27%) Red Hat
2 7 (21.21%) HP
2 7 (21.21%) VMware
3 6 (18.18%) Symantec
4 3 (9.09%) IBM
4 3 (9.09%) Oracle
5 1 (3.03%) SolarWinds
5 1 (3.03%) ServiceNow
5 1 (3.03%) Altiris
5 1 (3.03%) McAfee
5 1 (3.03%) Microsoft
5 1 (3.03%) Cisco
5 1 (3.03%) Dell