The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Wiltshire region. Included is a guide to the salaries offered in IT jobs that have cited Service Delivery over the 3 months to 31 May 2016 with a comparison to the same period over the previous 2 years.

3 months to
31 May 2016
Same period 2015 Same period 2014
Services Delivery
Rank 64 46 38
Rank change year-on-year
-18 -8
Permanent jobs citing Service Delivery 21 45 57
As % of all permanent IT jobs located in Wiltshire 2.29% 4.48% 5.88%
As % of the Processes & Methodologies category 2.69% 5.21% 6.57%
Number of salaries quoted 16 29 50
Median salary £37,250 £39,000 £45,122
Median salary % change year-on-year
-4.48% -13.56%
90% offered a salary of more than £24,000 £27,900 £25,900
10% offered a salary of more than £63,750 £53,500 £61,000
UK excluding London median salary £45,000 £45,000 £45,000
Service Delivery
South West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Wiltshire region.

Processes & Methodologies Category
Wiltshire
Permanent IT job ads with a match in the
Processes & Methodologies category
781 864 867
As % of all permanent IT jobs located in Wiltshire 85.08% 85.97% 89.38%
Number of salaries quoted 688 703 757
Median salary £42,500 £39,000 £45,000
Median salary % change year-on-year
+8.97% -13.33%
90% offered a salary of more than £30,000 £30,000 £27,500
10% offered a salary of more than £67,500 £67,500 £55,000
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Service Delivery
Jobs Demand Trend in Wiltshire

The demand trend of job ads across the Wiltshire region citing Service Delivery as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Wiltshire

Service Delivery
Salary Trend in Wiltshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Wiltshire region.

Service Delivery Salary Trend in Wiltshire

Service Delivery
Salary Histogram in Wiltshire

This chart provides a salary histogram for IT jobs citing Service Delivery across the Wiltshire region over the 3 months to 31 May 2016.

Service Delivery Salary Histogram in Wiltshire

Service Delivery
Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the Wiltshire region over the 3 months to 31 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Swindon -6 14 £38,500 -6.66% 3
Salisbury +14 2 £62,500 +15.74%
Malmesbury +2 1 £37,500 -34.78%
Chippenham -8 1 £35,000 -13.58%
Corsham -10 1 £25,000 - 1
Service Delivery
South West

Service Delivery
Top 30 Related IT Skills in Wiltshire

For the 6 months to 31 May 2016, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Wiltshire region with a requirement for Service Delivery.

1 46 (46.94%) ITIL
2 39 (39.80%) SLA
3 34 (34.69%) Finance
4 24 (24.49%) Microsoft
5 23 (23.47%) Retail
6 22 (22.45%) Active Directory
7 21 (21.43%) LAN
7 21 (21.43%) WAN
8 20 (20.41%) TCP/IP
8 20 (20.41%) Windows
8 20 (20.41%) Service Management
8 20 (20.41%) ITIL Certification
8 20 (20.41%) Problem Management
8 20 (20.41%) Analytical Skills
9 19 (19.39%) Continuous Improvement
10 18 (18.37%) Degree
11 17 (17.35%) MS Exchange
12 16 (16.33%) Validation
12 16 (16.33%) Performance Management
13 15 (15.31%) Exchange Server 2010
14 14 (14.29%) IBM
14 14 (14.29%) Citrix
15 13 (13.27%) XenApp
15 13 (13.27%) Mentoring
16 12 (12.24%) Performance Monitoring
16 12 (12.24%) Agile Software Development
16 12 (12.24%) Six Sigma
16 12 (12.24%) Symantec
16 12 (12.24%) SQL
17 11 (11.22%) SQL Server

Service Delivery
Top Related IT Skills in Wiltshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 17 (17.35%) MS Exchange
2 15 (15.31%) Exchange Server 2010
3 7 (7.14%) iPlanet
4 5 (5.10%) WebSphere
5 4 (4.08%) SharePoint
5 4 (4.08%) WebSphere Application Server
6 2 (2.04%) SharePoint 2013
6 2 (2.04%) SharePoint Server
6 2 (2.04%) Tomcat
7 1 (1.02%) Alfresco
7 1 (1.02%) Apache
7 1 (1.02%) JBoss
7 1 (1.02%) Joomla!
7 1 (1.02%) SharePoint 2010
7 1 (1.02%) WebLogic
Applications
1 11 (11.22%) MS Excel
2 3 (3.06%) MS Office
3 1 (1.02%) MS PowerPoint
3 1 (1.02%) MS Visio
Business Applications
1 1 (1.02%) Oracle EBS
1 1 (1.02%) Oracle EBS R12
1 1 (1.02%) Oracle Payroll
1 1 (1.02%) SAP CRM
1 1 (1.02%) SAP ERP
1 1 (1.02%) SAP SCM
Cloud Services
1 11 (11.22%) IBM SmartCloud
2 1 (1.02%) GitHub
2 1 (1.02%) Office 365
Communications & Networking
1 21 (21.43%) LAN
1 21 (21.43%) WAN
2 20 (20.41%) TCP/IP
3 11 (11.22%) VPN
4 7 (7.14%) LDAP
4 7 (7.14%) SNMP
5 6 (6.12%) DNS
5 6 (6.12%) Wireless
6 5 (5.10%) Internet
6 5 (5.10%) SSL
6 5 (5.10%) Telepresence
6 5 (5.10%) VoIP
6 5 (5.10%) Wireless Security
7 4 (4.08%) Firewall
8 2 (2.04%) Remote Desktop
8 2 (2.04%) SAN
8 2 (2.04%) Wi-Fi
9 1 (1.02%) Cisco ASA
9 1 (1.02%) DHCP
Database & Business Intelligence
1 11 (11.22%) Data Warehouse
1 11 (11.22%) SQL Server
2 7 (7.14%) Relational Database
2 7 (7.14%) SQL Server Reporting Services
3 5 (5.10%) DB2
4 3 (3.06%) MS Access
5 1 (1.02%) MongoDB
5 1 (1.02%) OLTP
5 1 (1.02%) SAP BI
5 1 (1.02%) SAP BW
5 1 (1.02%) SQL Server 2005
5 1 (1.02%) SQL Server 2008
5 1 (1.02%) SQL Server 2012
5 1 (1.02%) SQL Server Integration Services
Development Applications
1 3 (3.06%) Jenkins
1 3 (3.06%) Maven
1 3 (3.06%) Subversion
2 1 (1.02%) Oracle Forms
2 1 (1.02%) Visual Studio
General
1 34 (34.69%) Finance
2 23 (23.47%) Retail
3 5 (5.10%) Back Office
3 5 (5.10%) Banking
3 5 (5.10%) Multimedia
4 2 (2.04%) Manufacturing
5 1 (1.02%) Billing
Job Titles
1 17 (17.35%) Analyst
2 16 (16.33%) Infrastructure Specialist
3 13 (13.27%) Support Analyst
4 12 (12.24%) IT Support
5 11 (11.22%) Service Manager
6 9 (9.18%) Services Delivery Manager
6 9 (9.18%) Support Team Leader
6 9 (9.18%) Team Leader
7 8 (8.16%) 2nd Line Support
7 8 (8.16%) Delivery Manager
8 7 (7.14%) 2nd Line Support Analyst
8 7 (7.14%) Business Consultant
8 7 (7.14%) Consultant
8 7 (7.14%) ITSM Consultant
8 7 (7.14%) Technical Consultant
9 6 (6.12%) 1st/2nd Line Support
9 6 (6.12%) 1st/2nd Line Support Analyst
9 6 (6.12%) IT Manager
10 5 (5.10%) Network Infrastructure Specialist
10 5 (5.10%) Network Specialist
Libraries, Frameworks & Software Standards
1 11 (11.22%) Middleware
2 10 (10.20%) HTML
3 9 (9.18%) Web Services
4 8 (8.16%) .NET
5 7 (7.14%) SAML
6 4 (4.08%) IBM Integration Bus
6 4 (4.08%) WebSphere MQ
6 4 (4.08%) XML
7 3 (3.06%) Ajax
7 3 (3.06%) JSP
8 2 (2.04%) J2EE
8 2 (2.04%) SOAP
9 1 (1.02%) ASP.NET
9 1 (1.02%) Dojo
9 1 (1.02%) Hibernate
9 1 (1.02%) SAP PI
9 1 (1.02%) Spring
9 1 (1.02%) Spring MVC
9 1 (1.02%) Spring Web Flow
9 1 (1.02%) WSDL
Miscellaneous
1 20 (20.41%) Analytical Skills
2 6 (6.12%) Data Centre
3 5 (5.10%) FMCG
3 5 (5.10%) Mobile Banking
4 4 (4.08%) DataPower
5 2 (2.04%) Enterprise Software
5 2 (2.04%) Performance Metrics
5 2 (2.04%) Statistics
6 1 (1.02%) Driving Licence
6 1 (1.02%) Learning Management System
6 1 (1.02%) Management Information System
6 1 (1.02%) Replication
Operating Systems
1 20 (20.41%) Windows
2 10 (10.20%) Apple iOS
3 7 (7.14%) Windows 7
4 6 (6.12%) Windows Server
5 5 (5.10%) Windows 8
6 4 (4.08%) Windows Server 2008
7 3 (3.06%) Linux
7 3 (3.06%) Unix
8 2 (2.04%) Windows Server 2012
8 2 (2.04%) Windows XP
9 1 (1.02%) Android
Processes & Methodologies
1 46 (46.94%) ITIL
2 20 (20.41%) Problem Management
2 20 (20.41%) Service Management
3 19 (19.39%) Continuous Improvement
4 16 (16.33%) Performance Management
4 16 (16.33%) Validation
5 13 (13.27%) Mentoring
6 12 (12.24%) Agile Software Development
6 12 (12.24%) Performance Monitoring
6 12 (12.24%) Six Sigma
7 11 (11.22%) Application Performance Management
7 11 (11.22%) Change Management
7 11 (11.22%) Project Management
7 11 (11.22%) SOA
8 9 (9.18%) CRM
8 9 (9.18%) Fault Management
8 9 (9.18%) ITSM
8 9 (9.18%) PRINCE2
9 8 (8.16%) ERP
9 8 (8.16%) Stakeholder Management
Programming Languages
1 12 (12.24%) SQL
2 11 (11.22%) PowerShell
3 7 (7.14%) T-SQL
4 3 (3.06%) Java
4 3 (3.06%) JavaScript
4 3 (3.06%) PHP
4 3 (3.06%) VBA
5 1 (1.02%) C#
5 1 (1.02%) Delphi
5 1 (1.02%) Pascal
5 1 (1.02%) VB
5 1 (1.02%) VB.NET
5 1 (1.02%) VB6
Qualifications
1 20 (20.41%) ITIL Certification
2 18 (18.37%) Degree
3 5 (5.10%) CCDA
3 5 (5.10%) CCDP
3 5 (5.10%) Cisco Certification
3 5 (5.10%) Microsoft Certification
4 3 (3.06%) PMI Certification
4 3 (3.06%) PMP
4 3 (3.06%) SC Cleared
4 3 (3.06%) Security Cleared
5 1 (1.02%) DV Cleared
5 1 (1.02%) MCSA
5 1 (1.02%) PRINCE2 Certification
Quality Assurance & Compliance
1 39 (39.80%) SLA
2 7 (7.14%) COBIT
3 2 (2.04%) ISO/IEC 27001
3 2 (2.04%) PCI DSS
System Software
1 22 (22.45%) Active Directory
2 13 (13.27%) XenApp
3 3 (3.06%) Hyper-V
4 2 (2.04%) BitLocker
4 2 (2.04%) ISA Server
4 2 (2.04%) VMware Infrastructure
Systems Management
1 11 (11.22%) Norton AntiVirus
1 11 (11.22%) Tivoli
2 10 (10.20%) SCCM
3 1 (1.02%) Nagios
Vendors
1 24 (24.49%) Microsoft
2 14 (14.29%) Citrix
2 14 (14.29%) IBM
3 12 (12.24%) Symantec
4 9 (9.18%) Altiris
5 7 (7.14%) DevExpress
5 7 (7.14%) SAP
5 7 (7.14%) SolarWinds
6 6 (6.12%) Cisco
6 6 (6.12%) F5
6 6 (6.12%) Juniper
7 5 (5.10%) Intel
7 5 (5.10%) Intel Security
7 5 (5.10%) Oracle
8 4 (4.08%) MobileIron
9 3 (3.06%) Remedy
9 3 (3.06%) VMware
10 2 (2.04%) ServiceNow
11 1 (1.02%) Apple
11 1 (1.02%) AppSense
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