The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Wiltshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 23 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
23 Oct 2014
Same period 2013 Same period 2012
Services Delivery
Rank 48 58 24
Rank change year-on-year
+10 -34
Permanent jobs citing Service Delivery 60 44 77
As % of all permanent IT jobs located in Wiltshire 4.83% 4.05% 7.56%
As % of the Processes & Methodologies category 5.71% 4.75% 9.77%
Number of salaries quoted 53 34 74
Average salary £32,000 £43,500 £33,500
Average salary % change year-on-year
-26.43% +29.85%
90% offered a salary of more than £23,500 £25,500 £21,700
10% offered a salary of more than £65,000 £47,500 £57,500
UK excluding London average salary £45,000 £45,000 £44,000
% change year-on-year
- +2.27%
Service Delivery
South West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Wiltshire region.

Processes & Methodologies Category
Wiltshire
Permanent IT job ads with a match in the
Processes & Methodologies category
1050 926 788
As % of all permanent IT jobs located in Wiltshire 84.61% 85.19% 77.41%
Number of salaries quoted 874 771 729
Average salary £40,000 £42,500 £42,500
Average salary % change year-on-year
-5.88% -
90% offered a salary of more than £27,500 £29,500 £25,000
10% offered a salary of more than £62,500 £57,500 £67,500
UK excluding London average salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

Service Delivery
Jobs Demand Trend in Wiltshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Wiltshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Wiltshire

Service Delivery
Salary Trend in Wiltshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Wiltshire region.

Service Delivery Salary Trend in Wiltshire

Service Delivery
Salary Histogram in Wiltshire

This chart provides a salary histogram for IT jobs citing Service Delivery across the Wiltshire region over the 3 months to 23 October 2014.

Service Delivery Salary Histogram in Wiltshire

Service Delivery
Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the Wiltshire region over the 3 months to 23 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Chippenham -4 22 £25,000 -1.96% 2
Swindon -19 10 £62,500 +38.88% 4
Salisbury - 3 £35,000 -
Corsham 0 2 £48,750 +30.00% 1
Malmesbury -3 2 £23,500 -37.33%
Service Delivery
South West

Service Delivery
Top 30 Related IT Skills in Wiltshire

For the 6 months to 23 October 2014, IT jobs across the Wiltshire region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 60 (58.82%) ITIL
2 23 (22.55%) Time Management
3 20 (19.61%) Finance
3 20 (19.61%) SLA
4 19 (18.63%) Continuous Improvement
5 16 (15.69%) Degree
5 16 (15.69%) HP
5 16 (15.69%) Project Management
6 13 (12.75%) Microsoft
6 13 (12.75%) Symantec
7 12 (11.76%) Windows
7 12 (11.76%) Root Cause Analysis
8 11 (10.78%) PRINCE2
8 11 (10.78%) B2B
8 11 (10.78%) Service Management
9 10 (9.80%) VMware
9 10 (9.80%) Citrix
9 10 (9.80%) Linux
9 10 (9.80%) VMware Infrastructure
10 9 (8.82%) SCCM
10 9 (8.82%) QA
10 9 (8.82%) ITIL V3
10 9 (8.82%) Windows 7
10 9 (8.82%) Coaching
10 9 (8.82%) Windows XP
10 9 (8.82%) TCP/IP
10 9 (8.82%) Active Directory
10 9 (8.82%) Red Hat
10 9 (8.82%) Stakeholder Management
10 9 (8.82%) Change Management

Service Delivery
Top Related IT Skills in Wiltshire by Category

For the 6 months to 23 October 2014, IT jobs across the Wiltshire region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 7 (6.86%) MS Exchange
1 7 (6.86%) Exchange Server 2003
1 7 (6.86%) Lync
2 2 (1.96%) WebSphere
2 2 (1.96%) SharePoint 2010
2 2 (1.96%) iPlanet
2 2 (1.96%) Tomcat
2 2 (1.96%) SharePoint
Applications
1 4 (3.92%) MS Office
2 2 (1.96%) MS Excel
Business Applications
1 3 (2.94%) SAP ERP
Cloud Services
1 1 (0.98%) Cloud Computing
1 1 (0.98%) SaaS
Communications & Networking
1 9 (8.82%) TCP/IP
1 9 (8.82%) Firewall
2 8 (7.84%) DNS
2 8 (7.84%) DHCP
3 7 (6.86%) Ethernet
3 7 (6.86%) VPN
4 6 (5.88%) VoIP
5 4 (3.92%) Wireless
6 3 (2.94%) WAN
7 2 (1.96%) LDAP
7 2 (1.96%) LAN
7 2 (1.96%) SNMP
8 1 (0.98%) SMS
8 1 (0.98%) VLAN
8 1 (0.98%) NAS
8 1 (0.98%) SAN
8 1 (0.98%) Internet
8 1 (0.98%) MPLS
8 1 (0.98%) BGP
8 1 (0.98%) EIGRP
Database & Business Intelligence
1 3 (2.94%) SQL Server
2 2 (1.96%) SQL Server Reporting Services
2 2 (1.96%) Relational Database
3 1 (0.98%) SQL Server 2005
3 1 (0.98%) SQL Server 2008
Development Applications
1 2 (1.96%) Subversion
General
1 20 (19.61%) Finance
2 5 (4.90%) Telecoms
3 4 (3.92%) Banking
4 2 (1.96%) Retail
4 2 (1.96%) Advertising
5 1 (0.98%) Legal
5 1 (0.98%) Marketing
Job Titles
1 45 (44.12%) Service Manager
2 26 (25.49%) Delivery Manager
3 25 (24.51%) Services Delivery Manager
4 21 (20.59%) Analyst
5 10 (9.80%) Senior Manager
6 9 (8.82%) Business Analyst
7 7 (6.86%) Service Analyst
7 7 (6.86%) Service Desk Analyst
7 7 (6.86%) 2nd Line Support
7 7 (6.86%) Senior Services Delivery Manager
7 7 (6.86%) Senior Service Manager
7 7 (6.86%) Lead Business Analyst
8 6 (5.88%) 2nd Line Support Engineer
8 6 (5.88%) Service Transition Manager
8 6 (5.88%) Transition Manager
8 6 (5.88%) Support Engineer
9 5 (4.90%) Desktop Support
9 5 (4.90%) Support Technician
9 5 (4.90%) Desktop Support Technician
9 5 (4.90%) Desktop Technician
Libraries, Frameworks & Software Standards
1 3 (2.94%) HTML
1 3 (2.94%) .NET
1 3 (2.94%) Java EE
2 2 (1.96%) Web Services
2 2 (1.96%) SAML
3 1 (0.98%) Application Packaging
3 1 (0.98%) jQuery
3 1 (0.98%) HTML5
3 1 (0.98%) CSS3
3 1 (0.98%) ASP.NET
3 1 (0.98%) CSS
Miscellaneous
1 8 (7.84%) PDA
1 8 (7.84%) Management Information System
2 7 (6.86%) Blackberry
3 6 (5.88%) Analytical Skills
4 5 (4.90%) Statistics
5 4 (3.92%) Smartphone
6 3 (2.94%) iPhone
6 3 (2.94%) iPad
6 3 (2.94%) NHS
7 2 (1.96%) Clustering
8 1 (0.98%) Enterprise Software
8 1 (0.98%) Thin Client
8 1 (0.98%) GIS
8 1 (0.98%) Fat Client
8 1 (0.98%) Video Conferencing
Operating Systems
1 12 (11.76%) Windows
2 10 (9.80%) Linux
3 9 (8.82%) Windows XP
3 9 (8.82%) Windows 7
4 8 (7.84%) Windows Server 2003
5 3 (2.94%) Red Hat Enterprise Linux
6 1 (0.98%) Windows 8
6 1 (0.98%) Windows Server 2012
6 1 (0.98%) Windows Server 2008
6 1 (0.98%) Windows 2000 Server
Processes & Methodologies
1 60 (58.82%) ITIL
2 23 (22.55%) Time Management
3 19 (18.63%) Continuous Improvement
4 16 (15.69%) Project Management
5 12 (11.76%) Root Cause Analysis
6 11 (10.78%) Service Management
6 11 (10.78%) PRINCE2
6 11 (10.78%) B2B
7 9 (8.82%) Change Management
7 9 (8.82%) Stakeholder Management
7 9 (8.82%) ITIL V3
7 9 (8.82%) Coaching
8 8 (7.84%) Business Analysis
9 7 (6.86%) CAD
9 7 (6.86%) Mentoring
9 7 (6.86%) Release Management
9 7 (6.86%) Network Management
10 6 (5.88%) Change Control
10 6 (5.88%) Performance Tuning
10 6 (5.88%) Network Monitoring
Programming Languages
1 5 (4.90%) SQL
2 3 (2.94%) Java
3 2 (1.96%) T-SQL
3 2 (1.96%) PowerShell
4 1 (0.98%) JavaScript
4 1 (0.98%) C#
Qualifications
1 16 (15.69%) Degree
2 8 (7.84%) Microsoft Certification
3 7 (6.86%) SC Cleared
3 7 (6.86%) Security Cleared
3 7 (6.86%) ITIL Foundation Certificate
4 6 (5.88%) ITIL Certification
5 2 (1.96%) DV Cleared
6 1 (0.98%) PRINCE2 Practitioner
6 1 (0.98%) PRINCE2 Certification
6 1 (0.98%) MCSE
6 1 (0.98%) Cisco Certification
Quality Assurance & Compliance
1 20 (19.61%) SLA
2 9 (8.82%) QA
3 4 (3.92%) COBIT
4 2 (1.96%) ISO/IEC 27001
5 1 (0.98%) Sarbanes-Oxley
System Software
1 10 (9.80%) VMware Infrastructure
2 9 (8.82%) Active Directory
3 7 (6.86%) MetaFrame
3 7 (6.86%) Terminal Services
3 7 (6.86%) UAG
4 6 (5.88%) Firmware
5 1 (0.98%) Hyper-V
5 1 (0.98%) XenApp
Systems Management
1 9 (8.82%) SCCM
2 7 (6.86%) Norton AntiVirus
3 6 (5.88%) NetBackup
4 1 (0.98%) SCOM
4 1 (0.98%) HP SIM
4 1 (0.98%) Nagios
Vendors
1 16 (15.69%) HP
2 13 (12.75%) Symantec
2 13 (12.75%) Microsoft
3 10 (9.80%) VMware
3 10 (9.80%) Citrix
4 9 (8.82%) Red Hat
5 8 (7.84%) Avaya
6 7 (6.86%) Apple
6 7 (6.86%) Dell
6 7 (6.86%) SonicWALL
7 5 (4.90%) Cisco
8 4 (3.92%) SAP
9 3 (2.94%) Oracle
9 3 (2.94%) IBM
9 3 (2.94%) Altiris
9 3 (2.94%) SolarWinds
10 2 (1.96%) DevExpress
11 1 (0.98%) F5
11 1 (0.98%) Verint
11 1 (0.98%) ServiceNow
Swindon, Wiltshire
Global Technology Solutions Ltd
Salary: £40000 - £50000 per annum + 5K bonus + 6K Car allowance
Posted: 3 hours ago
Corsham, Wiltshire
Redrock Consulting Ltd
Salary: £60000 per annum + Very Good Benefits
Posted: 2 days ago
Swindon, Wiltshire
Prolinx
Salary: From £20,000 to £24,000 per annum Depending on Experience
Posted: 9 days ago
Chippenham
The People Network
Salary: £30000 - £34000 per annum + good benefits
Posted: 9 days ago
Swindon, Wiltshire
Nationwide
Posted: 10 days ago
Swindon
The People Network
Salary: £40000 - £45000 per annum + Pension, Health, Shares
Posted: 13 days ago
Chippenham
360 Resourcing
Salary: £30k - 34k per year
Posted: 15 days ago