The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Wiltshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 28 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Nov 2014
Same period 2013 Same period 2012
Services Delivery
Rank 54 59 36
Rank change year-on-year
+5 -23
Permanent jobs citing Service Delivery 51 40 57
As % of all permanent IT jobs located in Wiltshire 4.11% 3.58% 5.40%
As % of the Processes & Methodologies category 4.74% 4.25% 6.73%
Number of salaries quoted 43 29 49
Average salary £40,000 £35,000 £35,000
Average salary % change year-on-year
+14.28% -
90% offered a salary of more than £23,500 £25,000 £22,614
10% offered a salary of more than £65,000 £51,000 £50,750
UK excluding London average salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%
Service Delivery
South West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Wiltshire region.

Processes & Methodologies Category
Wiltshire
Permanent IT job ads with a match in the
Processes & Methodologies category
1076 941 847
As % of all permanent IT jobs located in Wiltshire 86.63% 84.17% 80.21%
Number of salaries quoted 892 806 770
Average salary £40,000 £42,500 £41,000
Average salary % change year-on-year
-5.88% +3.65%
90% offered a salary of more than £28,088 £29,500 £26,000
10% offered a salary of more than £65,000 £55,000 £65,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Delivery
Jobs Demand Trend in Wiltshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Wiltshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Wiltshire

Service Delivery
Salary Trend in Wiltshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Wiltshire region.

Service Delivery Salary Trend in Wiltshire

Service Delivery
Salary Histogram in Wiltshire

This chart provides a salary histogram for IT jobs citing Service Delivery across the Wiltshire region over the 3 months to 28 November 2014.

Service Delivery Salary Histogram in Wiltshire

Service Delivery
Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the Wiltshire region over the 3 months to 28 November 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Swindon -7 12 £38,000 -10.58% 3
Chippenham -20 10 £28,500 +12.87% 2
Corsham -3 5 £50,000 +8.10%
Salisbury - 2 £40,000 -
Malmesbury - 1 £22,000 -
Service Delivery
South West

Service Delivery
Top 30 Related IT Skills in Wiltshire

For the 6 months to 28 November 2014, IT jobs across the Wiltshire region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 64 (65.98%) ITIL
2 24 (24.74%) Degree
3 21 (21.65%) Finance
4 20 (20.62%) Project Management
4 20 (20.62%) Time Management
4 20 (20.62%) Continuous Improvement
5 17 (17.53%) SLA
6 16 (16.49%) Microsoft
7 15 (15.46%) HP
8 14 (14.43%) Windows
9 13 (13.40%) PRINCE2
9 13 (13.40%) Symantec
9 13 (13.40%) QA
10 12 (12.37%) ITIL V3
10 12 (12.37%) SCCM
10 12 (12.37%) VMware
10 12 (12.37%) Service Management
10 12 (12.37%) Change Management
10 12 (12.37%) TCP/IP
11 11 (11.34%) Citrix
11 11 (11.34%) Linux
11 11 (11.34%) VMware Infrastructure
12 10 (10.31%) Windows 7
12 10 (10.31%) Network Management
12 10 (10.31%) Root Cause Analysis
12 10 (10.31%) Coaching
12 10 (10.31%) Release Management
12 10 (10.31%) Active Directory
12 10 (10.31%) Stakeholder Management
13 9 (9.28%) Configuration Management

Service Delivery
Top Related IT Skills in Wiltshire by Category

For the 6 months to 28 November 2014, IT jobs across the Wiltshire region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 8 (8.25%) MS Exchange
1 8 (8.25%) Exchange Server 2003
2 7 (7.22%) Lync
3 4 (4.12%) iPlanet
4 3 (3.09%) SharePoint
4 3 (3.09%) SharePoint 2010
5 2 (2.06%) WebSphere
5 2 (2.06%) Tomcat
6 1 (1.03%) IIS
Applications
1 4 (4.12%) MS Office
1 4 (4.12%) MS Excel
Business Applications
1 3 (3.09%) SAP ERP
Cloud Services
1 1 (1.03%) Cloud Computing
1 1 (1.03%) SaaS
Communications & Networking
1 12 (12.37%) TCP/IP
2 9 (9.28%) DHCP
2 9 (9.28%) DNS
2 9 (9.28%) Firewall
3 7 (7.22%) Ethernet
3 7 (7.22%) VPN
4 5 (5.15%) VoIP
5 4 (4.12%) LDAP
5 4 (4.12%) SNMP
5 4 (4.12%) Wireless
6 2 (2.06%) VLAN
6 2 (2.06%) LAN
6 2 (2.06%) WAN
7 1 (1.03%) SMS
7 1 (1.03%) NAS
7 1 (1.03%) Multicast
7 1 (1.03%) SAN
7 1 (1.03%) Internet
7 1 (1.03%) MPLS
7 1 (1.03%) BGP
Database & Business Intelligence
1 7 (7.22%) SQL Server
2 5 (5.15%) SQL Server Reporting Services
3 4 (4.12%) Relational Database
4 1 (1.03%) SQL Server 2005
4 1 (1.03%) SQL Server 2008
Development Applications
1 2 (2.06%) Subversion
2 1 (1.03%) Team Foundation Server
2 1 (1.03%) Visual Studio
2 1 (1.03%) MSI
General
1 21 (21.65%) Finance
2 5 (5.15%) Telecoms
3 4 (4.12%) Banking
4 2 (2.06%) Retail
4 2 (2.06%) Marketing
4 2 (2.06%) Advertising
5 1 (1.03%) Law
Job Titles
1 31 (31.96%) Service Manager
2 26 (26.80%) Analyst
3 20 (20.62%) Delivery Manager
4 19 (19.59%) Services Delivery Manager
5 10 (10.31%) Service Analyst
5 10 (10.31%) Business Analyst
5 10 (10.31%) Service Desk Analyst
6 9 (9.28%) Transition Manager
6 9 (9.28%) Service Transition Manager
7 8 (8.25%) Senior Manager
8 7 (7.22%) Support Engineer
8 7 (7.22%) 2nd Line Support
8 7 (7.22%) Lead Business Analyst
9 6 (6.19%) 2nd Line Support Engineer
10 5 (5.15%) Senior Services Delivery Manager
10 5 (5.15%) Senior Service Manager
10 5 (5.15%) Consultant
11 4 (4.12%) Support Technician
11 4 (4.12%) Desktop Support
11 4 (4.12%) Junior
Libraries, Frameworks & Software Standards
1 6 (6.19%) .NET
2 5 (5.15%) HTML
3 4 (4.12%) Web Services
3 4 (4.12%) SAML
4 3 (3.09%) Java EE
5 1 (1.03%) Application Packaging
5 1 (1.03%) jQuery
5 1 (1.03%) HTML5
5 1 (1.03%) CSS3
5 1 (1.03%) J2EE
5 1 (1.03%) ASP.NET
5 1 (1.03%) CSS
Miscellaneous
1 9 (9.28%) Management Information System
1 9 (9.28%) Analytical Skills
2 7 (7.22%) PDA
2 7 (7.22%) Blackberry
3 4 (4.12%) Smartphone
3 4 (4.12%) Statistics
4 3 (3.09%) iPhone
4 3 (3.09%) iPad
4 3 (3.09%) NHS
5 2 (2.06%) Clustering
6 1 (1.03%) Foreign Exchange (FX)
6 1 (1.03%) Thin Client
6 1 (1.03%) GIS
6 1 (1.03%) Enterprise Software
6 1 (1.03%) Fat Client
6 1 (1.03%) Video Conferencing
Operating Systems
1 14 (14.43%) Windows
2 11 (11.34%) Linux
3 10 (10.31%) Windows 7
4 9 (9.28%) Windows XP
4 9 (9.28%) Windows Server 2003
5 3 (3.09%) Windows Server 2008
5 3 (3.09%) Red Hat Enterprise Linux
6 1 (1.03%) Windows 2000 Server
6 1 (1.03%) Windows 8
6 1 (1.03%) Windows Server 2012
6 1 (1.03%) Fedora
6 1 (1.03%) Ubuntu
Processes & Methodologies
1 64 (65.98%) ITIL
2 20 (20.62%) Project Management
2 20 (20.62%) Time Management
2 20 (20.62%) Continuous Improvement
3 13 (13.40%) PRINCE2
4 12 (12.37%) Service Management
4 12 (12.37%) Change Management
4 12 (12.37%) ITIL V3
5 10 (10.31%) Root Cause Analysis
5 10 (10.31%) Release Management
5 10 (10.31%) Network Management
5 10 (10.31%) Coaching
5 10 (10.31%) Stakeholder Management
6 9 (9.28%) Knowledge Management
6 9 (9.28%) Configuration Management
6 9 (9.28%) Change Control
7 8 (8.25%) Business Analysis
7 8 (8.25%) B2B
7 8 (8.25%) Six Sigma
8 7 (7.22%) CAD
Programming Languages
1 7 (7.22%) SQL
2 5 (5.15%) PowerShell
3 4 (4.12%) Java
3 4 (4.12%) T-SQL
4 2 (2.06%) JavaScript
4 2 (2.06%) C#
5 1 (1.03%) VBScript
5 1 (1.03%) VB
5 1 (1.03%) VB.NET
5 1 (1.03%) Shell Script
Qualifications
1 24 (24.74%) Degree
2 8 (8.25%) SC Cleared
2 8 (8.25%) Security Cleared
2 8 (8.25%) ITIL Foundation Certificate
2 8 (8.25%) Microsoft Certification
2 8 (8.25%) ITIL Certification
3 2 (2.06%) DV Cleared
4 1 (1.03%) PRINCE2 Certification
4 1 (1.03%) HND
4 1 (1.03%) MCSE
4 1 (1.03%) Cisco Certification
Quality Assurance & Compliance
1 17 (17.53%) SLA
2 13 (13.40%) QA
3 6 (6.19%) COBIT
4 3 (3.09%) ISO/IEC 27001
5 1 (1.03%) ISO 9001
5 1 (1.03%) Sarbanes-Oxley
System Software
1 11 (11.34%) VMware Infrastructure
2 10 (10.31%) Active Directory
3 7 (7.22%) MetaFrame
3 7 (7.22%) Terminal Services
3 7 (7.22%) UAG
4 6 (6.19%) Firmware
5 1 (1.03%) Microsoft App-V
5 1 (1.03%) Xen
5 1 (1.03%) VMware ESXi
5 1 (1.03%) XenApp
Systems Management
1 12 (12.37%) SCCM
2 7 (7.22%) Norton AntiVirus
3 6 (6.19%) NetBackup
4 1 (1.03%) McAfee ePO
Vendors
1 16 (16.49%) Microsoft
2 15 (15.46%) HP
3 13 (13.40%) Symantec
4 12 (12.37%) VMware
5 11 (11.34%) Citrix
6 9 (9.28%) Red Hat
7 8 (8.25%) Dell
7 8 (8.25%) Avaya
8 7 (7.22%) Apple
8 7 (7.22%) SonicWALL
9 6 (6.19%) Cisco
10 4 (4.12%) Oracle
10 4 (4.12%) Altiris
10 4 (4.12%) DevExpress
10 4 (4.12%) SolarWinds
11 3 (3.09%) SAP
11 3 (3.09%) IBM
12 1 (1.03%) Juniper
12 1 (1.03%) Genesys
12 1 (1.03%) Ericsson
Swindon, Wiltshire
Lawrence Harvey IT & Change
Salary: £30000.00 - £40000.00 per annum
Posted: 19 hours ago
Chippenham
Capita - ITIN
Salary: £50000 - £60000 per annum + Car
Posted: Yesterday
Pewsey
Capita - ITIN
Salary: £55000 - £60000 per annum
Posted: Yesterday
Swindon, Wiltshire
Intergraph (UK) Limited
Salary: Unspecified
Posted: 4 days ago
Chippenham
Capita - ITIN
Salary: £40000.00 per annum
Posted: 10 days ago