The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Wiltshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Services Delivery
Rank 63 64 49
Rank change year-on-year
+1 -15
Permanent jobs citing Service Delivery 42 34 49
As % of all permanent IT jobs located in Wiltshire 3.66% 3.17% 4.38%
As % of the Processes & Methodologies category 4.18% 3.82% 5.48%
Number of salaries quoted 39 27 39
Average salary £38,000 £35,000 £36,250
Average salary % change year-on-year
+8.57% -3.44%
90% offered a salary of more than £22,000 £24,400 £22,614
10% offered a salary of more than £65,000 £52,000 £44,000
UK excluding London average salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%
Service Delivery
South West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Wiltshire region.

Processes & Methodologies Category
Wiltshire
Permanent IT job ads with a match in the
Processes & Methodologies category
1004 891 894
As % of all permanent IT jobs located in Wiltshire 87.46% 82.96% 79.82%
Number of salaries quoted 850 765 813
Average salary £40,000 £40,000 £41,000
Average salary % change year-on-year
- -2.43%
90% offered a salary of more than £28,088 £28,600 £26,050
10% offered a salary of more than £64,000 £55,000 £60,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Delivery
Jobs Demand Trend in Wiltshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Wiltshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Wiltshire

Service Delivery
Salary Trend in Wiltshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Wiltshire region.

Service Delivery Salary Trend in Wiltshire

Service Delivery
Salary Histogram in Wiltshire

This chart provides a salary histogram for IT jobs citing Service Delivery across the Wiltshire region over the 3 months to 19 December 2014.

Service Delivery Salary Histogram in Wiltshire

Service Delivery
Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the Wiltshire region over the 3 months to 19 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Swindon +5 13 £37,750 +0.66% 1
Chippenham -19 7 £32,000 +26.73%
Corsham -3 5 £47,500 +2.70%
Salisbury - 2 £40,000 -
Malmesbury - 1 £22,000 -
Service Delivery
South West

Service Delivery
Top 30 Related IT Skills in Wiltshire

For the 6 months to 19 December 2014, IT jobs across the Wiltshire region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 67 (64.42%) ITIL
2 27 (25.96%) Degree
3 23 (22.12%) Project Management
4 22 (21.15%) Finance
5 21 (20.19%) Continuous Improvement
6 19 (18.27%) Time Management
7 17 (16.35%) SLA
8 16 (15.38%) Windows
8 16 (15.38%) Microsoft
9 15 (14.42%) HP
9 15 (14.42%) PRINCE2
9 15 (14.42%) Change Management
9 15 (14.42%) QA
10 14 (13.46%) ITIL V3
11 13 (12.50%) VMware
11 13 (12.50%) Symantec
12 12 (11.54%) Service Management
12 12 (11.54%) Release Management
12 12 (11.54%) Network Management
12 12 (11.54%) Firewall
12 12 (11.54%) TCP/IP
12 12 (11.54%) VMware Infrastructure
12 12 (11.54%) SCCM
13 11 (10.58%) Analytical Skills
13 11 (10.58%) Active Directory
13 11 (10.58%) Linux
13 11 (10.58%) Coaching
13 11 (10.58%) Change Control
13 11 (10.58%) Configuration Management
13 11 (10.58%) Knowledge Management

Service Delivery
Top Related IT Skills in Wiltshire by Category

For the 6 months to 19 December 2014, IT jobs across the Wiltshire region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 8 (7.69%) MS Exchange
1 8 (7.69%) Exchange Server 2003
2 7 (6.73%) Lync
3 4 (3.85%) iPlanet
4 3 (2.88%) SharePoint
4 3 (2.88%) SharePoint 2010
5 2 (1.92%) WebSphere
5 2 (1.92%) Tomcat
6 1 (0.96%) IIS
Applications
1 4 (3.85%) MS Office
1 4 (3.85%) MS Excel
Business Applications
1 3 (2.88%) SAP ERP
Cloud Services
1 1 (0.96%) Cloud Computing
1 1 (0.96%) SaaS
Communications & Networking
1 12 (11.54%) TCP/IP
1 12 (11.54%) Firewall
2 9 (8.65%) DHCP
2 9 (8.65%) VPN
2 9 (8.65%) DNS
3 7 (6.73%) VoIP
3 7 (6.73%) Ethernet
4 6 (5.77%) Wireless
5 4 (3.85%) SNMP
5 4 (3.85%) LDAP
5 4 (3.85%) LAN
5 4 (3.85%) WAN
6 3 (2.88%) MPLS
7 2 (1.92%) IP Telephony
7 2 (1.92%) VLAN
7 2 (1.92%) NAS
7 2 (1.92%) WLAN
7 2 (1.92%) SAN
8 1 (0.96%) Internet
8 1 (0.96%) SMS
Database & Business Intelligence
1 8 (7.69%) SQL Server
2 5 (4.81%) SQL Server Reporting Services
3 4 (3.85%) Relational Database
4 1 (0.96%) SQL Server 2005
4 1 (0.96%) SQL Server 2008
Development Applications
1 2 (1.92%) Subversion
2 1 (0.96%) Team Foundation Server
2 1 (0.96%) Visual Studio
2 1 (0.96%) MSI
General
1 22 (21.15%) Finance
2 5 (4.81%) Telecoms
3 4 (3.85%) Banking
4 2 (1.92%) Retail
4 2 (1.92%) Marketing
4 2 (1.92%) Advertising
5 1 (0.96%) Law
Job Titles
1 31 (29.81%) Service Manager
2 28 (26.92%) Analyst
3 18 (17.31%) Delivery Manager
4 17 (16.35%) Services Delivery Manager
5 11 (10.58%) Business Analyst
5 11 (10.58%) Transition Manager
5 11 (10.58%) Service Transition Manager
6 10 (9.62%) Service Desk Analyst
6 10 (9.62%) Service Analyst
7 7 (6.73%) Support Engineer
7 7 (6.73%) 2nd Line Support
7 7 (6.73%) Senior Manager
7 7 (6.73%) Lead Business Analyst
8 6 (5.77%) 2nd Line Support Engineer
8 6 (5.77%) Consultant
9 5 (4.81%) Technical Consultant
10 4 (3.85%) Support Technician
10 4 (3.85%) Desktop Support
10 4 (3.85%) Junior
10 4 (3.85%) ITSM Consultant
Libraries, Frameworks & Software Standards
1 6 (5.77%) .NET
2 5 (4.81%) HTML
3 4 (3.85%) Web Services
3 4 (3.85%) SAML
4 3 (2.88%) Java EE
5 1 (0.96%) Application Packaging
5 1 (0.96%) jQuery
5 1 (0.96%) HTML5
5 1 (0.96%) CSS3
5 1 (0.96%) J2EE
5 1 (0.96%) ASP.NET
5 1 (0.96%) CSS
Miscellaneous
1 11 (10.58%) Analytical Skills
2 8 (7.69%) Management Information System
3 7 (6.73%) Blackberry
3 7 (6.73%) PDA
4 4 (3.85%) Smartphone
5 3 (2.88%) NHS
5 3 (2.88%) Statistics
5 3 (2.88%) Video Conferencing
5 3 (2.88%) iPhone
5 3 (2.88%) iPad
6 2 (1.92%) Clustering
7 1 (0.96%) Foreign Exchange (FX)
7 1 (0.96%) Thin Client
7 1 (0.96%) GIS
7 1 (0.96%) Enterprise Software
7 1 (0.96%) Fat Client
Operating Systems
1 16 (15.38%) Windows
2 11 (10.58%) Linux
3 10 (9.62%) Windows Server 2003
3 10 (9.62%) Windows 7
4 9 (8.65%) Windows XP
5 4 (3.85%) Windows Server 2008
6 3 (2.88%) Red Hat Enterprise Linux
7 1 (0.96%) Windows 2000 Server
7 1 (0.96%) Windows 8
7 1 (0.96%) Windows Server 2012
7 1 (0.96%) Fedora
7 1 (0.96%) Ubuntu
Processes & Methodologies
1 67 (64.42%) ITIL
2 23 (22.12%) Project Management
3 21 (20.19%) Continuous Improvement
4 19 (18.27%) Time Management
5 15 (14.42%) Change Management
5 15 (14.42%) PRINCE2
6 14 (13.46%) ITIL V3
7 12 (11.54%) Network Management
7 12 (11.54%) Release Management
7 12 (11.54%) Service Management
8 11 (10.58%) Configuration Management
8 11 (10.58%) Knowledge Management
8 11 (10.58%) Change Control
8 11 (10.58%) Coaching
9 10 (9.62%) Stakeholder Management
10 9 (8.65%) Root Cause Analysis
11 8 (7.69%) Business Analysis
11 8 (7.69%) Six Sigma
12 7 (6.73%) CAD
12 7 (6.73%) B2B
Programming Languages
1 7 (6.73%) SQL
2 5 (4.81%) PowerShell
3 4 (3.85%) Java
3 4 (3.85%) T-SQL
4 2 (1.92%) JavaScript
4 2 (1.92%) C#
5 1 (0.96%) VBScript
5 1 (0.96%) VB
5 1 (0.96%) VB.NET
5 1 (0.96%) Shell Script
Qualifications
1 27 (25.96%) Degree
2 10 (9.62%) Microsoft Certification
2 10 (9.62%) Security Cleared
3 9 (8.65%) SC Cleared
4 8 (7.69%) ITIL Foundation Certificate
4 8 (7.69%) ITIL Certification
5 3 (2.88%) MCSE
5 3 (2.88%) Cisco Certification
6 2 (1.92%) CCNA
6 2 (1.92%) DV Cleared
7 1 (0.96%) PRINCE2 Certification
7 1 (0.96%) HND
Quality Assurance & Compliance
1 17 (16.35%) SLA
2 15 (14.42%) QA
3 6 (5.77%) COBIT
4 3 (2.88%) ISO/IEC 27001
5 1 (0.96%) ISO 9001
5 1 (0.96%) Sarbanes-Oxley
System Software
1 12 (11.54%) VMware Infrastructure
2 11 (10.58%) Active Directory
3 7 (6.73%) MetaFrame
3 7 (6.73%) Terminal Services
3 7 (6.73%) UAG
4 6 (5.77%) Firmware
5 1 (0.96%) Microsoft App-V
5 1 (0.96%) Xen
5 1 (0.96%) VMware ESXi
5 1 (0.96%) Hyper-V
5 1 (0.96%) XenApp
Systems Management
1 12 (11.54%) SCCM
2 7 (6.73%) Norton AntiVirus
3 6 (5.77%) NetBackup
4 1 (0.96%) McAfee ePO
Vendors
1 16 (15.38%) Microsoft
2 15 (14.42%) HP
3 13 (12.50%) Symantec
3 13 (12.50%) VMware
4 11 (10.58%) Citrix
5 10 (9.62%) Avaya
6 9 (8.65%) Red Hat
7 8 (7.69%) Dell
7 8 (7.69%) Cisco
8 7 (6.73%) Apple
8 7 (6.73%) SonicWALL
9 4 (3.85%) DevExpress
9 4 (3.85%) SolarWinds
9 4 (3.85%) Altiris
9 4 (3.85%) Oracle
10 3 (2.88%) SAP
10 3 (2.88%) IBM
10 3 (2.88%) Juniper
10 3 (2.88%) McAfee
10 3 (2.88%) Polycom
Swindon, Wiltshire
Austin Fraser
Salary: £40000 - £50000 per annum + benefits
Posted: Yesterday
Pewsey
Capita - ITIN
Salary: £55000 - £60000 per annum
Posted: 22 days ago