The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Wiltshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 9 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
9 Feb 2016
Same period 2015 Same period 2014
Services Delivery
Rank 28 51 78
Rank change year-on-year
+23 +27
Permanent jobs citing Service Delivery 70 52 23
As % of all permanent IT jobs located in Wiltshire 6.52% 4.66% 2.34%
As % of the Processes & Methodologies category 7.52% 5.11% 2.73%
Number of salaries quoted 63 42 20
Average salary £37,500 £45,000 £42,500
Average salary % change year-on-year
-16.66% +5.88%
90% offered a salary of more than £22,500 £22,800 £23,400
10% offered a salary of more than £67,500 £65,150 £62,500
UK excluding London average salary £45,000 £45,000 £41,750
% change year-on-year
- +7.78%
Service Delivery
South West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Wiltshire region.

Processes & Methodologies Category
Wiltshire
Permanent IT job ads with a match in the
Processes & Methodologies category
931 1018 844
As % of all permanent IT jobs located in Wiltshire 86.77% 91.30% 85.69%
Number of salaries quoted 854 863 746
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £27,500 £30,000 £27,500
10% offered a salary of more than £65,000 £60,000 £57,500
UK excluding London average salary £45,000 £42,500 £42,500
% change year-on-year
+5.88% -

Service Delivery
Jobs Demand Trend in Wiltshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Wiltshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Wiltshire

Service Delivery
Salary Trend in Wiltshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Wiltshire region.

Service Delivery Salary Trend in Wiltshire

Service Delivery
Salary Histogram in Wiltshire

This chart provides a salary histogram for IT jobs citing Service Delivery across the Wiltshire region over the 3 months to 9 February 2016.

Service Delivery Salary Histogram in Wiltshire

Service Delivery
Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the Wiltshire region over the 3 months to 9 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Swindon +23 48 £40,000 -11.11% 6
Salisbury - 11 £22,500 -
Malmesbury -1 2 - -
Trowbridge -6 2 £23,000 -55.98%
Chippenham -6 1 £19,000 -60.00%
Service Delivery
South West

Service Delivery
Top 30 Related IT Skills in Wiltshire

For the 6 months to 9 February 2016, IT jobs across the Wiltshire region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 64 (45.71%) ITIL
2 54 (38.57%) SLA
3 45 (32.14%) Finance
4 30 (21.43%) Retail
4 30 (21.43%) Project Management
5 29 (20.71%) Change Management
5 29 (20.71%) Microsoft
5 29 (20.71%) Windows
6 28 (20.00%) Service Management
7 26 (18.57%) TCP/IP
8 23 (16.43%) PRINCE2
9 21 (15.00%) Active Directory
10 20 (14.29%) Cisco
10 20 (14.29%) Problem Management
11 18 (12.86%) Agile Software Development
11 18 (12.86%) LAN
11 18 (12.86%) WAN
11 18 (12.86%) Cisco Certification
12 17 (12.14%) Degree
13 16 (11.43%) Manufacturing
13 16 (11.43%) ITIL Certification
13 16 (11.43%) MS Exchange
13 16 (11.43%) Linux
14 15 (10.71%) Analytical Skills
14 15 (10.71%) Firewall
14 15 (10.71%) Wireless
14 15 (10.71%) Performance Management
15 13 (9.29%) Fault Management
15 13 (9.29%) Stakeholder Management
15 13 (9.29%) VMware

Service Delivery
Top Related IT Skills in Wiltshire by Category

For the 6 months to 9 February 2016, IT jobs across the Wiltshire region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 16 (11.43%) MS Exchange
2 13 (9.29%) Exchange Server 2010
3 3 (2.14%) iPlanet
3 3 (2.14%) SharePoint
4 2 (1.43%) SharePoint Server
4 2 (1.43%) WebSphere
4 2 (1.43%) WebSphere Application Server
5 1 (0.71%) Exchange Server 2003
5 1 (0.71%) SharePoint 2010
5 1 (0.71%) SharePoint 2013
Applications
1 9 (6.43%) MS Excel
2 5 (3.57%) MS Office
3 2 (1.43%) Spreadsheet
Business Applications
1 4 (2.86%) Dynamics AX
2 2 (1.43%) SAP CRM
3 1 (0.71%) Aareon QL
3 1 (0.71%) Dynamics GP
Cloud Services
1 4 (2.86%) IBM SmartCloud
2 1 (0.71%) IaaS
2 1 (0.71%) PaaS
2 1 (0.71%) SaaS
Communications & Networking
1 26 (18.57%) TCP/IP
2 18 (12.86%) LAN
2 18 (12.86%) WAN
3 15 (10.71%) Firewall
3 15 (10.71%) Wireless
4 12 (8.57%) Ethernet
5 11 (7.86%) OSPF
5 11 (7.86%) VLAN
6 8 (5.71%) VPN
7 7 (5.00%) DNS
8 6 (4.29%) Internet
9 4 (2.86%) Cisco ASA
9 4 (2.86%) Cisco ISE
9 4 (2.86%) Cisco Nexus
9 4 (2.86%) F5 BIG-IP GTM
9 4 (2.86%) F5 BIG-IP LTM
9 4 (2.86%) Network Security
9 4 (2.86%) PSTN
10 3 (2.14%) SNMP
10 3 (2.14%) Wi-Fi
Database & Business Intelligence
1 7 (5.00%) Data Warehouse
1 7 (5.00%) SQL Server
2 6 (4.29%) Relational Database
3 4 (2.86%) SQL Server Reporting Services
4 3 (2.14%) Big Data
4 3 (2.14%) DB2
5 1 (0.71%) BusinessObjects
5 1 (0.71%) GIS
5 1 (0.71%) SQL Server 2012
5 1 (0.71%) SQL Server Analysis Services
5 1 (0.71%) SQL Server Integration Services
Development Applications
1 1 (0.71%) Visual Studio
General
1 45 (32.14%) Finance
2 30 (21.43%) Retail
3 16 (11.43%) Manufacturing
4 9 (6.43%) Back Office
5 8 (5.71%) Banking
6 4 (2.86%) Billing
6 4 (2.86%) Multimedia
6 4 (2.86%) Telecoms
7 2 (1.43%) Marketing
8 1 (0.71%) Aerospace
8 1 (0.71%) Legal
8 1 (0.71%) Military
Job Titles
1 24 (17.14%) Service Manager
2 18 (12.86%) Analyst
3 16 (11.43%) IT Support
4 13 (9.29%) Delivery Manager
4 13 (9.29%) Services Delivery Manager
4 13 (9.29%) Support Team Leader
4 13 (9.29%) Team Leader
5 11 (7.86%) Network Engineer
6 9 (6.43%) 2nd Line Support
7 8 (5.71%) Infrastructure Specialist
7 8 (5.71%) IT Manager
7 8 (5.71%) Project Manager
7 8 (5.71%) Support Analyst
8 7 (5.00%) 2nd Line Support Analyst
8 7 (5.00%) Head of Applications
8 7 (5.00%) Service Desk Manager
9 6 (4.29%) 1st/2nd Line Support
9 6 (4.29%) Coordinator
10 5 (3.57%) Commercial Manager
10 5 (3.57%) Head of IT
Libraries, Frameworks & Software Standards
1 6 (4.29%) .NET
2 4 (2.86%) Middleware
2 4 (2.86%) Web Services
3 3 (2.14%) HTML
3 3 (2.14%) SAML
4 2 (1.43%) IBM Integration Bus
4 2 (1.43%) WebSphere MQ
5 1 (0.71%) ASP.NET
5 1 (0.71%) REST
5 1 (0.71%) SOAP
5 1 (0.71%) XML
Miscellaneous
1 15 (10.71%) Analytical Skills
2 11 (7.86%) FMCG
3 10 (7.14%) Management Information System
4 6 (4.29%) Statistics
5 4 (2.86%) Data Centre
5 4 (2.86%) Distributed Denial-of-Service
5 4 (2.86%) Online Banking
5 4 (2.86%) Video Conferencing
6 2 (1.43%) DataPower
6 2 (1.43%) Driving Licence
6 2 (1.43%) iPhone
6 2 (1.43%) Life Science
6 2 (1.43%) Mainframe
6 2 (1.43%) Mobile Banking
6 2 (1.43%) Performance Metrics
7 1 (0.71%) Blackberry
7 1 (0.71%) CMDB
7 1 (0.71%) Computer Science
7 1 (0.71%) Data Integration
7 1 (0.71%) e-Learning
Operating Systems
1 29 (20.71%) Windows
2 16 (11.43%) Linux
3 12 (8.57%) Windows 7
4 10 (7.14%) Windows XP
5 8 (5.71%) Windows Server
6 7 (5.00%) Apple iOS
7 4 (2.86%) Unix
7 4 (2.86%) Windows 8
7 4 (2.86%) Windows Server 2008
8 2 (1.43%) Windows Server 2003
9 1 (0.71%) Android
9 1 (0.71%) CentOS
9 1 (0.71%) Kali Linux
9 1 (0.71%) Mac OS X
9 1 (0.71%) Red Hat Enterprise Linux
9 1 (0.71%) Ubuntu
9 1 (0.71%) Windows 2000
9 1 (0.71%) Windows NT
Processes & Methodologies
1 64 (45.71%) ITIL
2 30 (21.43%) Project Management
3 29 (20.71%) Change Management
4 28 (20.00%) Service Management
5 23 (16.43%) PRINCE2
6 20 (14.29%) Problem Management
7 18 (12.86%) Agile Software Development
8 15 (10.71%) Performance Management
9 13 (9.29%) E-Commerce
9 13 (9.29%) Fault Management
9 13 (9.29%) Stakeholder Management
10 12 (8.57%) Continuous Improvement
10 12 (8.57%) Six Sigma
11 11 (7.86%) Mentoring
11 11 (7.86%) Network Management
12 10 (7.14%) Asset Management
12 10 (7.14%) Coaching
12 10 (7.14%) CRM
12 10 (7.14%) ITSM
12 10 (7.14%) SDLC
Programming Languages
1 7 (5.00%) SQL
2 4 (2.86%) Perl
2 4 (2.86%) PHP
2 4 (2.86%) PowerShell
2 4 (2.86%) Python
3 3 (2.14%) T-SQL
4 1 (0.71%) C#
4 1 (0.71%) COBOL
4 1 (0.71%) Java
4 1 (0.71%) VB
4 1 (0.71%) VB.NET
4 1 (0.71%) VB6
4 1 (0.71%) VBA
Qualifications
1 18 (12.86%) Cisco Certification
2 17 (12.14%) Degree
3 16 (11.43%) ITIL Certification
4 12 (8.57%) CCNA
5 11 (7.86%) Security Cleared
6 6 (4.29%) Microsoft Certification
7 5 (3.57%) ITIL Foundation Certificate
8 4 (2.86%) CCNP
8 4 (2.86%) PRINCE2 Certification
8 4 (2.86%) SC Cleared
9 2 (1.43%) CCDA
9 2 (1.43%) CCDP
9 2 (1.43%) CCIE
9 2 (1.43%) CITP
10 1 (0.71%) DV Cleared
10 1 (0.71%) EXIN
10 1 (0.71%) HNC
10 1 (0.71%) ISEB
10 1 (0.71%) ISEB Practitioner
10 1 (0.71%) MCSA
Quality Assurance & Compliance
1 54 (38.57%) SLA
2 3 (2.14%) COBIT
2 3 (2.14%) ISO/IEC 27001
3 1 (0.71%) QA
System Software
1 21 (15.00%) Active Directory
2 11 (7.86%) XenApp
3 2 (1.43%) BitLocker
3 2 (1.43%) Hyper-V
3 2 (1.43%) VMware Infrastructure
4 1 (0.71%) Firmware
4 1 (0.71%) ISA Server
4 1 (0.71%) Terminal Services
4 1 (0.71%) UAG
Systems Management
1 8 (5.71%) Norton AntiVirus
2 5 (3.57%) SCCM
3 4 (2.86%) CA Spectrum
3 4 (2.86%) Cisco CUCM
3 4 (2.86%) Cisco UCCE
3 4 (2.86%) Cisco UCCX
3 4 (2.86%) Endace
3 4 (2.86%) Nagios
3 4 (2.86%) Tivoli
Vendors
1 29 (20.71%) Microsoft
2 20 (14.29%) Cisco
3 13 (9.29%) VMware
4 12 (8.57%) Dell
5 11 (7.86%) Citrix
5 11 (7.86%) SAP
6 9 (6.43%) Symantec
7 6 (4.29%) F5
7 6 (4.29%) Intel
7 6 (4.29%) Intel Security
7 6 (4.29%) Juniper
8 5 (3.57%) Altiris
9 4 (2.86%) Blue Coat
9 4 (2.86%) CA
9 4 (2.86%) IBM
9 4 (2.86%) Lancope
9 4 (2.86%) Nimsoft
9 4 (2.86%) Palo Alto
9 4 (2.86%) Splunk
9 4 (2.86%) Verint
Corsham, Wiltshire
Intapeople
Salary: Competitive
Posted: Yesterday
Swindon, Wiltshire
Global Technology Solutions Ltd
Salary: £40000 - £55000 per annum + 5K bonus + 6K Car allowance
Posted: 4 days ago
Wiltshire
Skye Group
Salary: £25,000 per annum with company benefits
Posted: 6 days ago
Wiltshire
Computer Futures
Salary: competitive
Posted: 8 days ago
Swindon
Nationwide Building Society
Posted: 8 days ago
Swindon
Nationwide Building Society
Posted: 12 days ago
Swindon
Nationwide Building Society
Posted: 18 days ago
Swindon, Wiltshire
IBM Client Innovation Centre
Salary: From £45,671 to £60,774 per annum
Posted: 18 days ago
Swindon
Nationwide Building Society
Posted: 20 days ago