The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Wiltshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 21 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Aug 2014
Same period 2013 Same period 2012
Services Delivery
Rank 55 51 26
Rank change year-on-year
-4 -25
Permanent jobs citing Service Delivery 42 37 93
As % of all permanent IT jobs located in Wiltshire 3.48% 3.81% 7.54%
As % of the Processes & Methodologies category 4.26% 4.48% 9.75%
Number of salaries quoted 40 29 90
Average salary £35,000 £44,500 £34,750
Average salary % change year-on-year
-21.34% +28.05%
90% offered a salary of more than £23,500 £32,200 £21,970
10% offered a salary of more than £55,600 £46,700 £57,500
UK excluding London average salary £44,500 £44,000 £42,500
% change year-on-year
+1.13% +3.52%
Service Delivery
South West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Wiltshire region.

Processes & Methodologies Category
Wiltshire
Permanent IT job ads with a match in the
Processes & Methodologies category
985 825 954
As % of all permanent IT jobs located in Wiltshire 81.54% 84.88% 77.31%
Number of salaries quoted 820 676 851
Average salary £40,000 £40,000 £40,500
Average salary % change year-on-year
- -1.23%
90% offered a salary of more than £27,000 £27,600 £25,000
10% offered a salary of more than £57,000 £60,000 £60,000
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

Service Delivery
Jobs Demand Trend in Wiltshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Wiltshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Wiltshire

Service Delivery
Salary Trend in Wiltshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Wiltshire region.

Service Delivery Salary Trend in Wiltshire

Service Delivery
Salary Histogram in Wiltshire

This chart provides a salary histogram for IT jobs citing Service Delivery across the Wiltshire region over the 3 months to 21 August 2014.

Service Delivery Salary Histogram in Wiltshire

Service Delivery
Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the Wiltshire region over the 3 months to 21 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Chippenham +2 21 £32,500 -13.33% 6
Swindon -20 11 £50,318 +12.44% 1
Malmesbury -2 1 £23,500 -31.38%
Service Delivery
South West

Service Delivery
Top 30 Related IT Skills in Wiltshire

For the 6 months to 21 August 2014, IT jobs across the Wiltshire region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 52 (48.60%) ITIL
2 29 (27.10%) SLA
3 22 (20.56%) Windows
4 18 (16.82%) Finance
4 18 (16.82%) Continuous Improvement
5 17 (15.89%) Time Management
6 16 (14.95%) Service Management
6 16 (14.95%) Management Information System
7 15 (14.02%) SharePoint
7 15 (14.02%) Microsoft
8 14 (13.08%) Degree
9 13 (12.15%) Firewall
9 13 (12.15%) VMware
9 13 (12.15%) VMware Infrastructure
10 12 (11.21%) Active Directory
10 12 (11.21%) Security Cleared
11 11 (10.28%) MS Excel
11 11 (10.28%) Project Management
11 11 (10.28%) Stakeholder Management
11 11 (10.28%) SC Cleared
12 9 (8.41%) MS Exchange
12 9 (8.41%) DHCP
12 9 (8.41%) TCP/IP
12 9 (8.41%) DNS
12 9 (8.41%) B2B
12 9 (8.41%) Dell
12 9 (8.41%) Windows Server 2003
12 9 (8.41%) Exchange Server 2003
13 8 (7.48%) Cisco
13 8 (7.48%) HP

Service Delivery
Top Related IT Skills in Wiltshire by Category

For the 6 months to 21 August 2014, IT jobs across the Wiltshire region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 15 (14.02%) SharePoint
2 9 (8.41%) MS Exchange
2 9 (8.41%) Exchange Server 2003
3 6 (5.61%) IIS
3 6 (5.61%) SharePoint 2013
4 5 (4.67%) Tomcat
5 4 (3.74%) Lync
5 4 (3.74%) WebSphere
6 1 (0.93%) SharePoint 2010
6 1 (0.93%) Apache
Applications
1 11 (10.28%) MS Excel
2 6 (5.61%) MS Visio
2 6 (5.61%) MS Project
3 3 (2.80%) MS Office
Business Applications
1 1 (0.93%) SAP ERP
Communications & Networking
1 13 (12.15%) Firewall
2 9 (8.41%) DNS
2 9 (8.41%) DHCP
2 9 (8.41%) TCP/IP
3 8 (7.48%) SAN
4 5 (4.67%) VPN
4 5 (4.67%) Ethernet
4 5 (4.67%) NAS
5 4 (3.74%) Multicast
5 4 (3.74%) VoIP
5 4 (3.74%) VLAN
6 3 (2.80%) Wireless
7 2 (1.87%) SNMP
8 1 (0.93%) Internet
8 1 (0.93%) SSL
8 1 (0.93%) WAN
8 1 (0.93%) ADSL
8 1 (0.93%) Broadband
8 1 (0.93%) SMS
8 1 (0.93%) HTTP
Database & Business Intelligence
1 2 (1.87%) Oracle Database 10g
1 2 (1.87%) Oracle Database
Development Applications
1 2 (1.87%) Visual Studio
1 2 (1.87%) Subversion
General
1 18 (16.82%) Finance
2 4 (3.74%) Advertising
3 3 (2.80%) Military
3 3 (2.80%) Banking
3 3 (2.80%) Back Office
4 2 (1.87%) Telecoms
4 2 (1.87%) Retail
5 1 (0.93%) Legal
Job Titles
1 41 (38.32%) Service Manager
2 28 (26.17%) Delivery Manager
3 27 (25.23%) Services Delivery Manager
4 20 (18.69%) Analyst
5 13 (12.15%) Business Analyst
5 13 (12.15%) Lead Business Analyst
6 8 (7.48%) Senior Manager
7 7 (6.54%) Senior Service Manager
7 7 (6.54%) Senior Services Delivery Manager
8 6 (5.61%) Junior
9 5 (4.67%) Support Technician
9 5 (4.67%) Service Analyst
10 4 (3.74%) Support Engineer
10 4 (3.74%) Service Desk Analyst
10 4 (3.74%) Desktop Support Technician
10 4 (3.74%) Desktop Support
10 4 (3.74%) Desktop Technician
11 3 (2.80%) Security Manager
11 3 (2.80%) Junior Service Manager
11 3 (2.80%) IT Operations Manager
Libraries, Frameworks & Software Standards
1 3 (2.80%) XML
1 3 (2.80%) HTML
1 3 (2.80%) Java EE
1 3 (2.80%) Application Packaging
2 2 (1.87%) .NET
2 2 (1.87%) XSLT
2 2 (1.87%) WebSphere MQ
2 2 (1.87%) ActiveMQ
2 2 (1.87%) DHTML
3 1 (0.93%) JSP
Miscellaneous
1 16 (14.95%) Management Information System
2 7 (6.54%) Statistics
3 6 (5.61%) PDA
4 5 (4.67%) Blackberry
5 3 (2.80%) Foreign Exchange (FX)
5 3 (2.80%) iPhone
6 2 (1.87%) iPad
6 2 (1.87%) NHS
6 2 (1.87%) Firmware
7 1 (0.93%) GIS
7 1 (0.93%) Video Conferencing
7 1 (0.93%) Clustering
Operating Systems
1 22 (20.56%) Windows
2 9 (8.41%) Windows Server 2003
3 7 (6.54%) Windows Server 2008
3 7 (6.54%) Linux
3 7 (6.54%) Windows XP
4 5 (4.67%) UNIX
4 5 (4.67%) Windows 7
5 3 (2.80%) Red Hat Enterprise Linux
Processes & Methodologies
1 52 (48.60%) ITIL
2 18 (16.82%) Continuous Improvement
3 17 (15.89%) Time Management
4 16 (14.95%) Service Management
5 11 (10.28%) Stakeholder Management
5 11 (10.28%) Project Management
6 9 (8.41%) B2B
7 8 (7.48%) Business Analysis
7 8 (7.48%) ITIL V3
8 7 (6.54%) Root Cause Analysis
8 7 (6.54%) Supplier Management
8 7 (6.54%) Information Management
9 6 (5.61%) Incident Management
10 5 (4.67%) Change Management
10 5 (4.67%) Build Automation
11 4 (3.74%) Matrix Management
11 4 (3.74%) Six Sigma
11 4 (3.74%) CAD
11 4 (3.74%) Performance Management
12 3 (2.80%) Business Development
Programming Languages
1 5 (4.67%) Java
2 3 (2.80%) SQL
2 3 (2.80%) VB
2 3 (2.80%) PowerShell
3 2 (1.87%) JavaScript
Qualifications
1 14 (13.08%) Degree
2 12 (11.21%) Security Cleared
3 11 (10.28%) SC Cleared
4 7 (6.54%) ITIL Foundation Certificate
5 5 (4.67%) ITIL Certification
6 4 (3.74%) Microsoft Certification
7 3 (2.80%) HND
8 1 (0.93%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 29 (27.10%) SLA
2 4 (3.74%) QA
3 2 (1.87%) COBIT
4 1 (0.93%) ISO/IEC 27001
System Software
1 13 (12.15%) VMware Infrastructure
2 12 (11.21%) Active Directory
3 5 (4.67%) UAG
4 4 (3.74%) VMware ESXi
4 4 (3.74%) MetaFrame
4 4 (3.74%) Terminal Services
5 3 (2.80%) XenApp
5 3 (2.80%) vSphere
6 2 (1.87%) Xen
7 1 (0.93%) Hyper-V
7 1 (0.93%) NFS
Systems Management
1 4 (3.74%) Norton AntiVirus
1 4 (3.74%) WSUS
1 4 (3.74%) SCCM
1 4 (3.74%) McAfee ePO
2 2 (1.87%) NetBackup
3 1 (0.93%) Tivoli
3 1 (0.93%) Nagios
3 1 (0.93%) HP SIM
3 1 (0.93%) Hyperic
3 1 (0.93%) SCOM
Vendors
1 15 (14.02%) Microsoft
2 13 (12.15%) VMware
3 9 (8.41%) Dell
4 8 (7.48%) HP
4 8 (7.48%) Cisco
5 7 (6.54%) Citrix
6 6 (5.61%) Red Hat
6 6 (5.61%) Symantec
7 5 (4.67%) Altiris
7 5 (4.67%) Avaya
7 5 (4.67%) Oracle
7 5 (4.67%) SAP
8 4 (3.74%) IBM
8 4 (3.74%) SonicWALL
8 4 (3.74%) McAfee
8 4 (3.74%) Apple
9 1 (0.93%) Salesforce.com
9 1 (0.93%) Riverbed
9 1 (0.93%) SolarWinds
9 1 (0.93%) ServiceNow
Chippenham
360 Resourcing
Salary: £18k - 20k per year
Posted: Yesterday
Chippenham, Wiltshire
Applied Card Technologies
Salary: From £18,000 to £20,000 per annum
Posted: Yesterday
Chippenham, Wiltshire
Connectus
Salary: £22000 - £26000 per annum
Posted: 2 days ago
Chippenham, Wiltshire
techfolk Ltd
Salary: £30000 - £40000 Per Annum Negotiable, plus benefits
Posted: 3 days ago
Chippenham, Wiltshire
techfolk Ltd
Salary: £22000 - £25000 Per Annum Negotiable, plus benefits
Posted: 3 days ago
Chippenham, Wiltshire
Intapeople
Salary: £18000 to £20000 per annum
Posted: 6 days ago
Swindon, Wiltshire
Prolinx
Salary: Competitive, Depending on Experience
Posted: 21 days ago