The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Wiltshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 18 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
18 Sep 2014
Same period 2013 Same period 2012
Services Delivery
Rank 45 55 23
Rank change year-on-year
+10 -32
Permanent jobs citing Service Delivery 61 46 97
As % of all permanent IT jobs located in Wiltshire 4.68% 4.34% 8.44%
As % of the Processes & Methodologies category 5.62% 5.09% 10.91%
Number of salaries quoted 55 35 97
Average salary £35,000 £44,500 £33,500
Average salary % change year-on-year
-21.34% +32.83%
90% offered a salary of more than £23,500 £29,500 £21,700
10% offered a salary of more than £65,000 £47,500 £57,500
UK excluding London average salary £44,000 £45,000 £42,500
% change year-on-year
-2.22% +5.88%
Service Delivery
South West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Wiltshire region.

Processes & Methodologies Category
Wiltshire
Permanent IT job ads with a match in the
Processes & Methodologies category
1085 903 889
As % of all permanent IT jobs located in Wiltshire 83.21% 85.19% 77.37%
Number of salaries quoted 899 748 808
Average salary £40,000 £42,500 £42,500
Average salary % change year-on-year
-5.88% -
90% offered a salary of more than £27,500 £29,300 £24,000
10% offered a salary of more than £56,500 £57,500 £65,000
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

Service Delivery
Jobs Demand Trend in Wiltshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Wiltshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Wiltshire

Service Delivery
Salary Trend in Wiltshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Wiltshire region.

Service Delivery Salary Trend in Wiltshire

Service Delivery
Salary Histogram in Wiltshire

This chart provides a salary histogram for IT jobs citing Service Delivery across the Wiltshire region over the 3 months to 18 September 2014.

Service Delivery Salary Histogram in Wiltshire

Service Delivery
Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the Wiltshire region over the 3 months to 18 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Chippenham +3 25 £30,000 +36.36%
Swindon -18 15 £50,318 +12.44% 2
Malmesbury -3 2 £23,500 -31.38%
Corsham +2 1 £50,000 +33.33% 1
Salisbury - 1 £35,000 -
Service Delivery
South West

Service Delivery
Top 30 Related IT Skills in Wiltshire

For the 6 months to 18 September 2014, IT jobs across the Wiltshire region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 61 (53.98%) ITIL
2 27 (23.89%) SLA
3 22 (19.47%) Time Management
4 20 (17.70%) Windows
5 19 (16.81%) Continuous Improvement
6 16 (14.16%) Finance
7 15 (13.27%) Service Management
7 15 (13.27%) HP
7 15 (13.27%) Microsoft
7 15 (13.27%) Degree
8 13 (11.50%) Firewall
8 13 (11.50%) Management Information System
9 12 (10.62%) Project Management
9 12 (10.62%) Symantec
9 12 (10.62%) SharePoint
10 11 (9.73%) Linux
10 11 (9.73%) TCP/IP
10 11 (9.73%) Stakeholder Management
10 11 (9.73%) VMware
10 11 (9.73%) Security Cleared
10 11 (9.73%) VMware Infrastructure
11 10 (8.85%) SC Cleared
11 10 (8.85%) Exchange Server 2003
11 10 (8.85%) PDA
11 10 (8.85%) ITIL V3
11 10 (8.85%) Root Cause Analysis
11 10 (8.85%) Windows Server 2003
11 10 (8.85%) DNS
11 10 (8.85%) DHCP
11 10 (8.85%) Dell

Service Delivery
Top Related IT Skills in Wiltshire by Category

For the 6 months to 18 September 2014, IT jobs across the Wiltshire region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 12 (10.62%) SharePoint
2 10 (8.85%) Exchange Server 2003
2 10 (8.85%) MS Exchange
3 7 (6.19%) Lync
4 5 (4.42%) Tomcat
5 4 (3.54%) IIS
5 4 (3.54%) SharePoint 2013
5 4 (3.54%) WebSphere
6 1 (0.88%) SharePoint 2010
6 1 (0.88%) Apache
6 1 (0.88%) iPlanet
Applications
1 8 (7.08%) MS Excel
2 5 (4.42%) MS Office
3 4 (3.54%) MS Project
3 4 (3.54%) MS Visio
Business Applications
1 3 (2.65%) SAP ERP
Cloud Services
1 1 (0.88%) SaaS
1 1 (0.88%) Cloud Computing
Communications & Networking
1 13 (11.50%) Firewall
2 11 (9.73%) TCP/IP
3 10 (8.85%) DNS
3 10 (8.85%) DHCP
4 8 (7.08%) VPN
4 8 (7.08%) Ethernet
4 8 (7.08%) VoIP
5 6 (5.31%) SAN
6 5 (4.42%) Wireless
7 3 (2.65%) VLAN
7 3 (2.65%) NAS
7 3 (2.65%) SNMP
8 2 (1.77%) WAN
8 2 (1.77%) Multicast
9 1 (0.88%) HTTP
9 1 (0.88%) SSL
9 1 (0.88%) LDAP
9 1 (0.88%) ADSL
9 1 (0.88%) Broadband
9 1 (0.88%) LAN
Database & Business Intelligence
1 2 (1.77%) Oracle Database 10g
1 2 (1.77%) Oracle Database
2 1 (0.88%) SQL Server Reporting Services
2 1 (0.88%) Relational Database
2 1 (0.88%) SQL Server
Development Applications
1 2 (1.77%) Visual Studio
1 2 (1.77%) Subversion
General
1 16 (14.16%) Finance
2 3 (2.65%) Advertising
2 3 (2.65%) Military
3 2 (1.77%) Telecoms
3 2 (1.77%) Back Office
4 1 (0.88%) Marketing
4 1 (0.88%) Banking
4 1 (0.88%) Legal
Job Titles
1 43 (38.05%) Service Manager
2 26 (23.01%) Delivery Manager
3 25 (22.12%) Services Delivery Manager
4 22 (19.47%) Analyst
5 11 (9.73%) Business Analyst
5 11 (9.73%) Lead Business Analyst
6 10 (8.85%) Senior Manager
7 8 (7.08%) Service Analyst
7 8 (7.08%) Support Technician
8 7 (6.19%) Senior Service Manager
8 7 (6.19%) Senior Services Delivery Manager
8 7 (6.19%) Service Desk Analyst
8 7 (6.19%) Desktop Support Technician
8 7 (6.19%) Desktop Technician
8 7 (6.19%) Desktop Support
8 7 (6.19%) Junior
8 7 (6.19%) Support Engineer
9 6 (5.31%) 2nd Line Support
10 5 (4.42%) 2nd Line Support Engineer
11 4 (3.54%) Junior Service Manager
Libraries, Frameworks & Software Standards
1 4 (3.54%) HTML
2 3 (2.65%) Java EE
2 3 (2.65%) .NET
2 3 (2.65%) XML
3 2 (1.77%) WebSphere MQ
3 2 (1.77%) XSLT
3 2 (1.77%) DHTML
3 2 (1.77%) ActiveMQ
4 1 (0.88%) Application Packaging
4 1 (0.88%) JSP
4 1 (0.88%) Web Services
4 1 (0.88%) SAML
Miscellaneous
1 13 (11.50%) Management Information System
2 10 (8.85%) PDA
3 8 (7.08%) Blackberry
4 5 (4.42%) Analytical Skills
4 5 (4.42%) Firmware
5 4 (3.54%) Statistics
5 4 (3.54%) iPhone
6 3 (2.65%) Smartphone
6 3 (2.65%) iPad
6 3 (2.65%) NHS
7 2 (1.77%) Clustering
7 2 (1.77%) Foreign Exchange (FX)
7 2 (1.77%) Video Conferencing
8 1 (0.88%) Enterprise Software
8 1 (0.88%) GIS
Operating Systems
1 20 (17.70%) Windows
2 11 (9.73%) Linux
3 10 (8.85%) Windows Server 2003
4 8 (7.08%) Windows 7
5 7 (6.19%) Windows XP
6 5 (4.42%) UNIX
7 3 (2.65%) Red Hat Enterprise Linux
8 2 (1.77%) Windows Server 2008
Processes & Methodologies
1 61 (53.98%) ITIL
2 22 (19.47%) Time Management
3 19 (16.81%) Continuous Improvement
4 15 (13.27%) Service Management
5 12 (10.62%) Project Management
6 11 (9.73%) Stakeholder Management
7 10 (8.85%) ITIL V3
7 10 (8.85%) Root Cause Analysis
8 9 (7.96%) B2B
8 9 (7.96%) Change Management
9 8 (7.08%) Business Analysis
10 7 (6.19%) Supplier Management
10 7 (6.19%) Mentoring
10 7 (6.19%) Coaching
10 7 (6.19%) PRINCE2
10 7 (6.19%) CAD
11 6 (5.31%) Configuration Management
11 6 (5.31%) Knowledge Management
12 5 (4.42%) Information Management
12 5 (4.42%) Line Management
Programming Languages
1 5 (4.42%) Java
2 4 (3.54%) SQL
3 2 (1.77%) JavaScript
4 1 (0.88%) PowerShell
4 1 (0.88%) T-SQL
Qualifications
1 15 (13.27%) Degree
2 11 (9.73%) Security Cleared
3 10 (8.85%) SC Cleared
4 7 (6.19%) ITIL Foundation Certificate
4 7 (6.19%) Microsoft Certification
5 5 (4.42%) ITIL Certification
6 1 (0.88%) PRINCE2 Practitioner
6 1 (0.88%) Cisco Certification
Quality Assurance & Compliance
1 27 (23.89%) SLA
2 7 (6.19%) QA
3 3 (2.65%) COBIT
4 2 (1.77%) ISO/IEC 27001
5 1 (0.88%) Sarbanes-Oxley
System Software
1 11 (9.73%) VMware Infrastructure
2 10 (8.85%) Active Directory
3 8 (7.08%) UAG
4 7 (6.19%) MetaFrame
4 7 (6.19%) Terminal Services
5 2 (1.77%) VMware ESXi
5 2 (1.77%) Xen
6 1 (0.88%) Hyper-V
6 1 (0.88%) NFS
Systems Management
1 8 (7.08%) SCCM
2 7 (6.19%) Norton AntiVirus
3 5 (4.42%) NetBackup
4 2 (1.77%) McAfee ePO
4 2 (1.77%) WSUS
5 1 (0.88%) SCOM
5 1 (0.88%) Hyperic
5 1 (0.88%) HP SIM
5 1 (0.88%) Tivoli
5 1 (0.88%) Nagios
Vendors
1 15 (13.27%) HP
1 15 (13.27%) Microsoft
2 12 (10.62%) Symantec
3 11 (9.73%) VMware
4 10 (8.85%) Dell
5 9 (7.96%) Red Hat
5 9 (7.96%) Avaya
5 9 (7.96%) Cisco
6 8 (7.08%) Citrix
7 7 (6.19%) SonicWALL
7 7 (6.19%) SAP
7 7 (6.19%) Apple
8 5 (4.42%) Oracle
9 4 (3.54%) IBM
9 4 (3.54%) Altiris
10 2 (1.77%) McAfee
10 2 (1.77%) SolarWinds
11 1 (0.88%) Polycom
11 1 (0.88%) Tandberg
11 1 (0.88%) F5
Wiltshire
Sanderson
Salary: £40000 - £45000 per annum
Posted: 5 days ago
Wiltshire
Capita - ITIN
Salary: £35000 - £42000 per annum
Posted: 6 days ago
Swindon, Wiltshire
Prolinx
Salary: From £20,000 to £24,000 per annum Depending on Experience
Posted: 14 days ago
Wiltshire
Wiltshire Council
Posted: 20 days ago
Wiltshire
Wiltshire Council
Salary: From £21,734 to £23,945 per annum
Posted: 21 days ago
Swindon
Capita - ITIN
Salary: £24000.00 - £24400.00 per annum
Posted: 21 days ago