The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Wiltshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 29 April 2016 with a comparison to the same period in the previous 2 years.

3 months to
29 Apr 2016
Same period 2015 Same period 2014
Services Delivery
Rank 39 29 39
Rank change year-on-year
-10 +10
Permanent jobs citing Service Delivery 59 77 60
As % of all permanent IT jobs located in Wiltshire 5.62% 7.03% 5.84%
As % of the Processes & Methodologies category 6.52% 8.07% 6.63%
Number of salaries quoted 45 44 54
Average salary £40,000 £42,500 £43,750
Average salary % change year-on-year
-5.88% -2.85%
90% offered a salary of more than £22,500 £28,250 £24,650
10% offered a salary of more than £64,000 £52,500 £59,250
UK excluding London average salary £45,000 £45,000 £45,000
Service Delivery
South West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Wiltshire region.

Processes & Methodologies Category
Wiltshire
Permanent IT job ads with a match in the
Processes & Methodologies category
905 954 905
As % of all permanent IT jobs located in Wiltshire 86.19% 87.04% 88.12%
Number of salaries quoted 812 762 783
Average salary £45,000 £40,000 £42,500
Average salary % change year-on-year
+12.50% -5.88%
90% offered a salary of more than £30,000 £30,000 £27,500
10% offered a salary of more than £65,000 £63,000 £55,000
UK excluding London average salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Service Delivery
Jobs Demand Trend in Wiltshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Wiltshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Wiltshire

Service Delivery
Salary Trend in Wiltshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Wiltshire region.

Service Delivery Salary Trend in Wiltshire

Service Delivery
Salary Histogram in Wiltshire

This chart provides a salary histogram for IT jobs citing Service Delivery across the Wiltshire region over the 3 months to 29 April 2016.

Service Delivery Salary Histogram in Wiltshire

Service Delivery
Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the Wiltshire region over the 3 months to 29 April 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Swindon -4 38 £46,727 +0.75% 3
Salisbury +11 8 £22,500 -31.81%
Chippenham - 5 £40,000 - 1
Trowbridge +2 2 £23,000 -
Corsham -4 2 £45,000 -
Service Delivery
South West

Service Delivery
Top 30 Related IT Skills in Wiltshire

For the 6 months to 29 April 2016, IT jobs across the Wiltshire region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 55 (45.08%) ITIL
2 45 (36.89%) SLA
3 42 (34.43%) Finance
4 31 (25.41%) Retail
5 25 (20.49%) Microsoft
6 24 (19.67%) TCP/IP
6 24 (19.67%) Degree
7 23 (18.85%) Active Directory
8 22 (18.03%) Service Management
8 22 (18.03%) Problem Management
9 21 (17.21%) Continuous Improvement
9 21 (17.21%) LAN
9 21 (17.21%) WAN
9 21 (17.21%) Analytical Skills
10 20 (16.39%) ITIL Certification
10 20 (16.39%) Agile Software Development
11 18 (14.75%) Project Management
11 18 (14.75%) MS Exchange
11 18 (14.75%) Windows
11 18 (14.75%) Performance Management
12 17 (13.93%) Change Management
13 16 (13.11%) Validation
13 16 (13.11%) Stakeholder Management
13 16 (13.11%) Exchange Server 2010
14 14 (11.48%) XenApp
14 14 (11.48%) Six Sigma
14 14 (11.48%) PRINCE2
14 14 (11.48%) IBM
14 14 (11.48%) Citrix
14 14 (11.48%) Mentoring

Service Delivery
Top Related IT Skills in Wiltshire by Category

For the 6 months to 29 April 2016, IT jobs across the Wiltshire region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 18 (14.75%) MS Exchange
2 16 (13.11%) Exchange Server 2010
3 7 (5.74%) iPlanet
4 5 (4.10%) WebSphere
5 4 (3.28%) WebSphere Application Server
6 3 (2.46%) SharePoint
7 2 (1.64%) SharePoint Server
7 2 (1.64%) Tomcat
8 1 (0.82%) Alfresco
8 1 (0.82%) Apache
8 1 (0.82%) JBoss
8 1 (0.82%) Joomla!
8 1 (0.82%) SharePoint 2010
8 1 (0.82%) SharePoint 2013
8 1 (0.82%) WebLogic
Applications
1 9 (7.38%) MS Excel
2 2 (1.64%) MS Office
2 2 (1.64%) Spreadsheet
Business Applications
1 3 (2.46%) Dynamics AX
2 2 (1.64%) SAP CRM
3 1 (0.82%) Oracle EBS
3 1 (0.82%) Oracle EBS R12
3 1 (0.82%) Oracle Payroll
Cloud Services
1 11 (9.02%) IBM SmartCloud
2 1 (0.82%) GitHub
Communications & Networking
1 24 (19.67%) TCP/IP
2 21 (17.21%) LAN
2 21 (17.21%) WAN
3 10 (8.20%) VPN
3 10 (8.20%) Wireless
4 8 (6.56%) Firewall
5 7 (5.74%) LDAP
5 7 (5.74%) SNMP
6 5 (4.10%) DNS
6 5 (4.10%) Internet
6 5 (4.10%) SSL
6 5 (4.10%) Telepresence
6 5 (4.10%) VoIP
6 5 (4.10%) Wireless Security
7 4 (3.28%) Ethernet
7 4 (3.28%) OSPF
7 4 (3.28%) VLAN
8 2 (1.64%) Remote Desktop
8 2 (1.64%) Wi-Fi
9 1 (0.82%) Cisco ASA
Database & Business Intelligence
1 11 (9.02%) Data Warehouse
2 10 (8.20%) SQL Server
3 7 (5.74%) Relational Database
3 7 (5.74%) SQL Server Reporting Services
4 5 (4.10%) DB2
5 3 (2.46%) MS Access
6 1 (0.82%) MongoDB
6 1 (0.82%) SQL Server 2012
Development Applications
1 3 (2.46%) Jenkins
1 3 (2.46%) Maven
1 3 (2.46%) Subversion
2 1 (0.82%) Oracle Forms
2 1 (0.82%) Visual Studio
General
1 42 (34.43%) Finance
2 31 (25.41%) Retail
3 8 (6.56%) Back Office
4 7 (5.74%) Banking
5 5 (4.10%) Manufacturing
5 5 (4.10%) Multimedia
6 3 (2.46%) Billing
7 2 (1.64%) Marketing
7 2 (1.64%) Telecoms
Job Titles
1 19 (15.57%) Analyst
2 16 (13.11%) Infrastructure Specialist
3 15 (12.30%) IT Support
3 15 (12.30%) Service Manager
4 14 (11.48%) Support Analyst
5 13 (10.66%) Services Delivery Manager
5 13 (10.66%) Support Team Leader
5 13 (10.66%) Team Leader
6 12 (9.84%) Delivery Manager
7 9 (7.38%) 2nd Line Support
8 8 (6.56%) 2nd Line Support Analyst
8 8 (6.56%) IT Manager
9 7 (5.74%) Business Consultant
9 7 (5.74%) Consultant
9 7 (5.74%) Head of Applications
9 7 (5.74%) ITSM Consultant
9 7 (5.74%) Technical Consultant
10 6 (4.92%) 1st/2nd Line Support
10 6 (4.92%) 1st/2nd Line Support Analyst
11 5 (4.10%) Commercial Manager
Libraries, Frameworks & Software Standards
1 11 (9.02%) Middleware
2 10 (8.20%) HTML
3 9 (7.38%) Web Services
4 8 (6.56%) .NET
5 7 (5.74%) SAML
6 4 (3.28%) IBM Integration Bus
6 4 (3.28%) WebSphere MQ
6 4 (3.28%) XML
7 3 (2.46%) Ajax
7 3 (2.46%) JSP
8 2 (1.64%) J2EE
8 2 (1.64%) SOAP
9 1 (0.82%) ASP.NET
9 1 (0.82%) Dojo
9 1 (0.82%) Hibernate
9 1 (0.82%) JPA
9 1 (0.82%) Spring
9 1 (0.82%) Spring MVC
9 1 (0.82%) Spring Web Flow
9 1 (0.82%) WSDL
Miscellaneous
1 21 (17.21%) Analytical Skills
2 9 (7.38%) FMCG
3 6 (4.92%) Data Centre
4 5 (4.10%) Mobile Banking
5 4 (3.28%) DataPower
6 2 (1.64%) Enterprise Software
6 2 (1.64%) Mainframe
6 2 (1.64%) Performance Metrics
6 2 (1.64%) Statistics
7 1 (0.82%) Computer Science
7 1 (0.82%) Driving Licence
7 1 (0.82%) iPad
7 1 (0.82%) iPhone
Operating Systems
1 18 (14.75%) Windows
2 11 (9.02%) Apple iOS
3 7 (5.74%) Linux
4 6 (4.92%) Windows 7
4 6 (4.92%) Windows Server
5 4 (3.28%) Windows 8
6 3 (2.46%) Unix
6 3 (2.46%) Windows Server 2008
7 2 (1.64%) Android
7 2 (1.64%) Windows XP
Processes & Methodologies
1 55 (45.08%) ITIL
2 22 (18.03%) Problem Management
2 22 (18.03%) Service Management
3 21 (17.21%) Continuous Improvement
4 20 (16.39%) Agile Software Development
5 18 (14.75%) Performance Management
5 18 (14.75%) Project Management
6 17 (13.93%) Change Management
7 16 (13.11%) Stakeholder Management
7 16 (13.11%) Validation
8 14 (11.48%) Mentoring
8 14 (11.48%) PRINCE2
8 14 (11.48%) Six Sigma
9 13 (10.66%) Fault Management
10 12 (9.84%) CRM
10 12 (9.84%) ITSM
10 12 (9.84%) Performance Monitoring
11 11 (9.02%) Application Performance Management
11 11 (9.02%) SOA
12 9 (7.38%) ERP
Programming Languages
1 11 (9.02%) PowerShell
1 11 (9.02%) SQL
2 7 (5.74%) T-SQL
3 3 (2.46%) Java
3 3 (2.46%) JavaScript
3 3 (2.46%) PHP
3 3 (2.46%) VBA
4 1 (0.82%) C#
4 1 (0.82%) Delphi
4 1 (0.82%) Pascal
4 1 (0.82%) VB
4 1 (0.82%) VB.NET
4 1 (0.82%) VB6
Qualifications
1 24 (19.67%) Degree
2 20 (16.39%) ITIL Certification
3 9 (7.38%) Cisco Certification
4 5 (4.10%) CCDA
4 5 (4.10%) CCDP
4 5 (4.10%) Microsoft Certification
5 4 (3.28%) CCNA
5 4 (3.28%) ITIL Foundation Certificate
5 4 (3.28%) SC Cleared
5 4 (3.28%) Security Cleared
6 2 (1.64%) CITP
6 2 (1.64%) PMI Certification
6 2 (1.64%) PMP
7 1 (0.82%) DV Cleared
7 1 (0.82%) MCSA
7 1 (0.82%) PRINCE2 Certification
Quality Assurance & Compliance
1 45 (36.89%) SLA
2 7 (5.74%) COBIT
3 2 (1.64%) ISO/IEC 27001
3 2 (1.64%) PCI DSS
4 1 (0.82%) QA
System Software
1 23 (18.85%) Active Directory
2 14 (11.48%) XenApp
3 2 (1.64%) BitLocker
3 2 (1.64%) Hyper-V
3 2 (1.64%) VMware Infrastructure
4 1 (0.82%) Firmware
4 1 (0.82%) ISA Server
Systems Management
1 11 (9.02%) Norton AntiVirus
1 11 (9.02%) Tivoli
2 9 (7.38%) SCCM
3 1 (0.82%) Nagios
Vendors
1 25 (20.49%) Microsoft
2 14 (11.48%) Citrix
2 14 (11.48%) IBM
3 12 (9.84%) Symantec
4 11 (9.02%) SAP
5 10 (8.20%) Cisco
6 9 (7.38%) Altiris
7 7 (5.74%) DevExpress
7 7 (5.74%) SolarWinds
8 6 (4.92%) F5
8 6 (4.92%) Juniper
8 6 (4.92%) VMware
9 5 (4.10%) Intel
9 5 (4.10%) Intel Security
9 5 (4.10%) Oracle
10 4 (3.28%) Dell
10 4 (3.28%) MobileIron
11 3 (2.46%) Remedy
12 2 (1.64%) Salesforce.com
12 2 (1.64%) ServiceNow
Swindon, Wiltshire
Global Technology Solutions Ltd
Salary: £23000 per annum
Posted: Yesterday
Chippenham, Wiltshire
Southern Lights Recruitment
Salary: £40000 - £50000 per annum + Benefits
Posted: Yesterday
Swindon, Wiltshire
The One Group
Salary: £40k - 55k per year + Excellent Benefits
Posted: 6 days ago
Wiltshire
Capita Internal Resourcing
Salary: £22000.00 - £30000.00 per annum
Posted: 21 days ago