The table below looks at the statistics for knowledge and experience of ServiceNow products and/or services in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited ServiceNow over the 3 months to 1 September 2014 with a comparison to the same period in the previous 2 years.

The figures below represent the IT job market in general and are NOT representative of salaries within ServiceNow.

Location
3 months to
1 Sep 2014
Same period 2013 Same period 2012
ServiceNow
Rank 301 310 324
Rank change year-on-year
+9 +14
Permanent jobs citing ServiceNow 18 12 18
As % of all permanent IT jobs located in the City of London 0.15% 0.10% 0.14%
As % of the Vendors category 0.33% 0.22% 0.30%
Number of salaries quoted 14 9 5
Average salary £59,500 £32,500 £37,500
Average salary % change year-on-year
+83.07% -13.33%
90% offered a salary of more than £39,500 £25,000 £20,000
10% offered a salary of more than £75,000 £63,500 £56,000
UK excluding London average salary £42,500 £40,000 £45,000
% change year-on-year
+6.25% -11.11%
ServiceNow
London

The following table is for comparison with the above and provides statistics for the entire Vendors category in permanent jobs advertised in the City of London region.

Vendors Category
City of London
Permanent IT job ads with a match in the
Vendors category
5486 5370 5920
As % of all permanent IT jobs located in the City of London 46.45% 44.80% 46.02%
Number of salaries quoted 4561 4731 5371
Average salary £52,500 £53,000 £55,000
Average salary % change year-on-year
-0.94% -3.63%
90% offered a salary of more than £34,000 £35,000 £33,000
10% offered a salary of more than £75,000 £77,500 £77,500
UK excluding London average salary £40,000 £40,000 £40,000

ServiceNow
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing ServiceNow across the City of London region as a proportion of the total demand within the Vendors category.

ServiceNow Jobs Demand Trend in the City of London

ServiceNow
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ServiceNow across the City of London region.

ServiceNow Salary Trend in the City of London

ServiceNow
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing ServiceNow across the City of London region over the 3 months to 1 September 2014.

ServiceNow Salary Histogram in the City of London

ServiceNow
Top 30 Related IT Skills in the City of London

For the 6 months to 1 September 2014, IT jobs across the City of London region citing ServiceNow also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ServiceNow.

1 37 (61.67%) ITIL
2 32 (53.33%) Windows
3 30 (50.00%) Finance
4 26 (43.33%) Microsoft
5 25 (41.67%) Active Directory
5 25 (41.67%) Windows 7
6 24 (40.00%) Service Management
7 23 (38.33%) MS Office
8 18 (30.00%) ITSM
9 15 (25.00%) MS Excel
10 14 (23.33%) JavaScript
11 12 (20.00%) SLA
11 12 (20.00%) Remedy
12 11 (18.33%) Project Management
13 10 (16.67%) Microsoft Certification
14 9 (15.00%) MS Exchange
14 9 (15.00%) Derivative
15 8 (13.33%) Banking
15 8 (13.33%) WAN
15 8 (13.33%) Cisco
15 8 (13.33%) HP
16 7 (11.67%) Computer Science
16 7 (11.67%) Remedy ITSM
16 7 (11.67%) LAN
16 7 (11.67%) Linux
16 7 (11.67%) Agile Software Development
17 6 (10.00%) VMware
17 6 (10.00%) XML
17 6 (10.00%) SOAP
17 6 (10.00%) VPN

ServiceNow
Top Related IT Skills in the City of London by Category

For the 6 months to 1 September 2014, IT jobs across the City of London region citing ServiceNow also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ServiceNow. Up to 20 skills are shown per category.

Application Platforms
1 9 (15.00%) MS Exchange
2 6 (10.00%) SharePoint
3 4 (6.67%) Blackberry Enterprise Server
4 1 (1.67%) SharePoint Server
4 1 (1.67%) Exchange Server 2007
4 1 (1.67%) Exchange Server 2010
4 1 (1.67%) WebLogic
4 1 (1.67%) IIS
4 1 (1.67%) Apache
4 1 (1.67%) Tomcat
4 1 (1.67%) TeamSite
4 1 (1.67%) WebLogic Portal
Applications
1 23 (38.33%) MS Office
2 15 (25.00%) MS Excel
3 1 (1.67%) MS PowerPoint
3 1 (1.67%) Spreadsheet
Business Applications
1 7 (11.67%) Remedy ITSM
2 1 (1.67%) SAP BPC
Communications & Networking
1 8 (13.33%) WAN
2 7 (11.67%) LAN
3 6 (10.00%) VPN
4 2 (3.33%) LDAP
5 1 (1.67%) Internet
5 1 (1.67%) Multicast
5 1 (1.67%) VoIP
5 1 (1.67%) FTP
5 1 (1.67%) HTTP
5 1 (1.67%) SNMP
5 1 (1.67%) TCP/IP
Database & Business Intelligence
1 2 (3.33%) SQL Server
2 1 (1.67%) BusinessObjects
2 1 (1.67%) SAP BW
2 1 (1.67%) QlikView
2 1 (1.67%) MySQL
Development Applications
1 5 (8.33%) Eclipse
2 1 (1.67%) MSI
2 1 (1.67%) Subversion
General
1 30 (50.00%) Finance
2 8 (13.33%) Banking
3 3 (5.00%) Legal
4 2 (3.33%) Advertising
5 1 (1.67%) Publishing
5 1 (1.67%) Games
5 1 (1.67%) Multimedia
5 1 (1.67%) Investment Banking
5 1 (1.67%) Telecoms
Job Titles
1 19 (31.67%) Analyst
2 12 (20.00%) Service Manager
3 11 (18.33%) Service Analyst
4 9 (15.00%) Support Analyst
5 8 (13.33%) IT Support
6 7 (11.67%) Consultant
7 6 (10.00%) Service Desk Analyst
7 6 (10.00%) Service Desk Manager
7 6 (10.00%) IT Services Manager
8 5 (8.33%) Support Manager
8 5 (8.33%) Developer
8 5 (8.33%) Support Engineer
8 5 (8.33%) Applications Support
8 5 (8.33%) 2nd Line Support
8 5 (8.33%) Applications Support Analyst
9 4 (6.67%) ITIL Manager
9 4 (6.67%) ServiceNow Consultant
9 4 (6.67%) 2nd Line Support Engineer
9 4 (6.67%) IT Support Engineer
10 3 (5.00%) IT Support Manager
Libraries, Frameworks & Software Standards
1 6 (10.00%) SOAP
1 6 (10.00%) XML
2 5 (8.33%) HTML
2 5 (8.33%) JSON
3 4 (6.67%) Web Services
4 2 (3.33%) CSS
5 1 (1.67%) HTML5
5 1 (1.67%) CSS3
5 1 (1.67%) .NET
5 1 (1.67%) COM
5 1 (1.67%) Middleware
5 1 (1.67%) SAP Basis
5 1 (1.67%) Java EE
Miscellaneous
1 9 (15.00%) Derivative
2 7 (11.67%) Computer Science
3 3 (5.00%) Mathematics
3 3 (5.00%) Blackberry
3 3 (5.00%) PDA
4 2 (3.33%) Management Information System
4 2 (3.33%) CMDB
5 1 (1.67%) Video Conferencing
5 1 (1.67%) Hedge funds
5 1 (1.67%) Streaming Media
Operating Systems
1 32 (53.33%) Windows
2 25 (41.67%) Windows 7
3 7 (11.67%) Linux
4 1 (1.67%) Windows XP
4 1 (1.67%) Android
4 1 (1.67%) Windows Server 2008
4 1 (1.67%) Windows 8
4 1 (1.67%) Windows Server 2012
4 1 (1.67%) Solaris
Processes & Methodologies
1 37 (61.67%) ITIL
2 24 (40.00%) Service Management
3 18 (30.00%) ITSM
4 11 (18.33%) Project Management
5 7 (11.67%) Agile Software Development
6 5 (8.33%) Workflow
6 5 (8.33%) Incident Management
6 5 (8.33%) Problem Management
6 5 (8.33%) ITIL V3
6 5 (8.33%) ITIL V2
7 4 (6.67%) Portfolio Management
7 4 (6.67%) Release Management
7 4 (6.67%) Requirements Management
7 4 (6.67%) Operations Management
7 4 (6.67%) Document Management
7 4 (6.67%) Test Management
7 4 (6.67%) Change Management
8 3 (5.00%) Configuration Management
8 3 (5.00%) Service Delivery
9 2 (3.33%) Knowledge Management
Programming Languages
1 14 (23.33%) JavaScript
2 5 (8.33%) SQL
3 3 (5.00%) C
4 2 (3.33%) PowerShell
5 1 (1.67%) VBScript
5 1 (1.67%) Java
5 1 (1.67%) Perl
Qualifications
1 10 (16.67%) Microsoft Certification
2 6 (10.00%) Degree
2 6 (10.00%) Security Cleared
3 5 (8.33%) Cisco Certification
3 5 (8.33%) MCITP
3 5 (8.33%) MCSE
4 3 (5.00%) SC Cleared
4 3 (5.00%) BC Cleared
5 2 (3.33%) ITIL Certification
6 1 (1.67%) MCSA
Quality Assurance & Compliance
1 12 (20.00%) SLA
System Software
1 25 (41.67%) Active Directory
2 2 (3.33%) VMware Infrastructure
3 1 (1.67%) Hyper-V
3 1 (1.67%) Microsoft App-V
Systems Management
1 2 (3.33%) SCOM
2 1 (1.67%) CiscoWorks
2 1 (1.67%) Netcool
2 1 (1.67%) SCCM
Vendors
1 26 (43.33%) Microsoft
2 12 (20.00%) Remedy
3 8 (13.33%) Cisco
3 8 (13.33%) HP
4 6 (10.00%) BMC
4 6 (10.00%) Apple
4 6 (10.00%) VMware
5 4 (6.67%) Citrix
6 2 (3.33%) Sun
7 1 (1.67%) Dell
7 1 (1.67%) EMC
7 1 (1.67%) Business Objects
7 1 (1.67%) Vignette
7 1 (1.67%) SAP
7 1 (1.67%) JBoss
7 1 (1.67%) Juniper
7 1 (1.67%) Blue Coat
7 1 (1.67%) LANDesk
7 1 (1.67%) Polycom
7 1 (1.67%) F5