The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the Colchester region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 24 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Oct 2014
Same period 2013 Same period 2012
Service Desk Analyst
Rank 29 35 33
Rank change year-on-year
+6 -2
Permanent jobs requiring a Service Desk Analyst 2 1 1
As % of all permanent IT jobs located in Colchester 1.36% 0.58% 0.57%
As % of the Job Titles category 1.40% 0.60% 0.57%
Number of salaries quoted 2 0 0
Average salary £32,000 - -
UK excluding London average salary £21,250 £21,000 £21,000
% change year-on-year
+1.19% -
Service Desk Analyst
Essex

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Colchester region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Colchester
Permanent IT job ads with a match in the
Job Titles category
143 166 174
As % of all permanent IT jobs located in Colchester 97.28% 96.51% 100.00%
Number of salaries quoted 123 134 137
Average salary £42,500 £37,500 £37,500
Average salary % change year-on-year
+13.33% -
90% offered a salary of more than £28,000 £27,500 £22,500
10% offered a salary of more than £55,000 £47,500 £45,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Analyst
Jobs Demand Trend in Colchester

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Colchester region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Colchester

Service Desk Analyst
Salary Trend in Colchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Colchester region.

Service Desk Analyst Salary Trend in Colchester

Service Desk Analyst
Top 20 Related IT Skills in Colchester

For the 6 months to 24 October 2014, IT jobs across the Colchester region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 16 (100.00%) Active Directory
2 15 (93.75%) Citrix
2 15 (93.75%) MS Office
2 15 (93.75%) ITIL
2 15 (93.75%) MS Exchange
2 15 (93.75%) VoIP
2 15 (93.75%) Exchange Server 2007
3 13 (81.25%) Change Control
3 13 (81.25%) Problem Management
3 13 (81.25%) Incident Management
4 12 (75.00%) MS Excel
5 3 (18.75%) MCSA
5 3 (18.75%) Microsoft Certification
5 3 (18.75%) Finance
6 1 (6.25%) LANDesk
6 1 (6.25%) Windows XP
6 1 (6.25%) Windows
6 1 (6.25%) VPN
6 1 (6.25%) Microsoft
6 1 (6.25%) Analytical Skills

Service Desk Analyst
Top Related IT Skills in Colchester by Category

For the 6 months to 24 October 2014, IT jobs across the Colchester region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 15 (93.75%) MS Exchange
1 15 (93.75%) Exchange Server 2007
Applications
1 15 (93.75%) MS Office
2 12 (75.00%) MS Excel
Communications & Networking
1 15 (93.75%) VoIP
2 1 (6.25%) VPN
General
1 3 (18.75%) Finance
Miscellaneous
1 1 (6.25%) Analytical Skills
Operating Systems
1 1 (6.25%) Windows
1 1 (6.25%) Windows XP
Processes & Methodologies
1 15 (93.75%) ITIL
2 13 (81.25%) Incident Management
2 13 (81.25%) Problem Management
2 13 (81.25%) Change Control
Qualifications
1 3 (18.75%) MCSA
1 3 (18.75%) Microsoft Certification
System Software
1 16 (100.00%) Active Directory
Vendors
1 15 (93.75%) Citrix
2 1 (6.25%) LANDesk
2 1 (6.25%) Microsoft