The statistics below represent IT jobs advertised across the Colchester region that had Service Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 28 September 2016 with a comparison to same period over 2 years.

3 months to
28 Sep 2016
Same period 2015 Same period 2014
Service Desk Analyst
Rank 29 31 27
Rank change year-on-year
+2 -4
Permanent jobs requiring a Service Desk Analyst 1 3 6
As % of all permanent IT jobs located in Colchester 0.77% 2.13% 4.44%
As % of the Job Titles category 0.82% 2.16% 4.44%
Number of salaries quoted 1 3 6
Median salary £21,000 £21,500 £32,000
Median salary % change year-on-year
-2.32% -32.81%
UK excluding London median salary £22,500 £21,500 £21,500
% change year-on-year
+4.65% -
Service Desk Analyst
Essex

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Colchester region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Colchester
Permanent IT job ads with a match in the
Job Titles category
122 139 135
As % of all permanent IT jobs located in Colchester 93.85% 98.58% 100.00%
Number of salaries quoted 106 135 115
Median salary £45,000 £35,000 £40,000
Median salary % change year-on-year
+28.57% -12.50%
90% offered a salary of more than £30,000 £25,000 £28,500
10% offered a salary of more than £67,500 £50,000 £60,000
UK excluding London median salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

Service Desk Analyst
Jobs Demand Trend in Colchester

The demand trend of job ads across the Colchester region that featured Service Desk Analyst in the job title.

Service Desk Analyst Jobs Demand Trend in Colchester

Service Desk Analyst
Salary Trend in Colchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Colchester region.

Service Desk Analyst Salary Trend in Colchester

Service Desk Analyst Skill Set
Top 20 Related IT Skills in Colchester

For the 6 months to 28 September 2016, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Colchester region featuring Service Desk Analyst in the job title.

1 6 (100.00%) ITIL
1 6 (100.00%) Windows
1 6 (100.00%) Mac OS
1 6 (100.00%) Windows 7
1 6 (100.00%) Office 365
1 6 (100.00%) Windows 8
1 6 (100.00%) ServiceNow
2 5 (83.33%) ITIL V3
2 5 (83.33%) German Language
2 5 (83.33%) SCCM
2 5 (83.33%) Time Management
2 5 (83.33%) Active Directory
2 5 (83.33%) SharePoint
2 5 (83.33%) DHCP
2 5 (83.33%) DNS
2 5 (83.33%) MS Office
3 1 (16.67%) Business Intelligence
3 1 (16.67%) SLA
3 1 (16.67%) ITIL Certification
3 1 (16.67%) French Language

Service Desk Analyst Skill Set
Top Related IT Skills in Colchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (83.33%) SharePoint
Applications
1 5 (83.33%) MS Office
Cloud Services
1 6 (100.00%) Office 365
Communications & Networking
1 5 (83.33%) DHCP
1 5 (83.33%) DNS
General
1 5 (83.33%) German Language
2 1 (16.67%) French Language
Operating Systems
1 6 (100.00%) Mac OS
1 6 (100.00%) Windows
1 6 (100.00%) Windows 7
1 6 (100.00%) Windows 8
Processes & Methodologies
1 6 (100.00%) ITIL
2 5 (83.33%) ITIL V3
2 5 (83.33%) Time Management
3 1 (16.67%) Business Intelligence
Qualifications
1 1 (16.67%) ITIL Certification
Quality Assurance & Compliance
1 1 (16.67%) SLA
System Software
1 5 (83.33%) Active Directory
Systems Management
1 5 (83.33%) SCCM
Vendors
1 6 (100.00%) ServiceNow