The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the Colchester region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 31 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Aug 2015
Same period 2014 Same period 2013
Service Desk Analyst
Rank 29 22 -
Rank change year-on-year
-7 -
Permanent jobs requiring a Service Desk Analyst 3 10 0
As % of all permanent IT jobs located in Colchester 2.42% 7.04% -
As % of the Job Titles category 2.50% 7.04% -
Number of salaries quoted 3 10 0
Average salary £21,500 £32,000 -
Average salary % change year-on-year
-32.81% -
UK excluding London average salary £22,000 £22,000 £20,500
% change year-on-year
- +7.31%
Service Desk Analyst
Essex

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Colchester region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Colchester
Permanent IT job ads with a match in the
Job Titles category
120 142 140
As % of all permanent IT jobs located in Colchester 96.77% 100.00% 94.59%
Number of salaries quoted 111 134 113
Average salary £35,000 £40,000 £40,000
Average salary % change year-on-year
-12.50% -
90% offered a salary of more than £25,000 £28,000 £25,000
10% offered a salary of more than £55,000 £50,000 £52,500
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

Service Desk Analyst
Jobs Demand Trend in Colchester

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Colchester region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Colchester

Service Desk Analyst
Salary Trend in Colchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Colchester region.

Service Desk Analyst Salary Trend in Colchester

Service Desk Analyst
Top 25 Related IT Skills in Colchester

For the 6 months to 31 August 2015, IT jobs across the Colchester region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 3 (100.00%) ITIL
1 3 (100.00%) Windows
1 3 (100.00%) Active Directory
1 3 (100.00%) Windows 7
1 3 (100.00%) Windows 8
2 2 (66.67%) ServiceNow
2 2 (66.67%) Office 365
2 2 (66.67%) MS Office
2 2 (66.67%) Mac OS
2 2 (66.67%) SCCM
2 2 (66.67%) DHCP
2 2 (66.67%) DNS
3 1 (33.33%) SLA
3 1 (33.33%) Cisco
3 1 (33.33%) Microsoft
3 1 (33.33%) MS Excel
3 1 (33.33%) SharePoint
3 1 (33.33%) Time Management
3 1 (33.33%) iPhone
3 1 (33.33%) ITIL Certification
3 1 (33.33%) Service Management
3 1 (33.33%) Change Management
3 1 (33.33%) Softphone
3 1 (33.33%) iPad
3 1 (33.33%) ITIL V3

Service Desk Analyst
Top Related IT Skills in Colchester by Category

For the 6 months to 31 August 2015, IT jobs across the Colchester region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (33.33%) SharePoint
Applications
1 2 (66.67%) MS Office
2 1 (33.33%) MS Excel
Cloud Services
1 2 (66.67%) Office 365
Communications & Networking
1 2 (66.67%) DHCP
1 2 (66.67%) DNS
2 1 (33.33%) Softphone
Miscellaneous
1 1 (33.33%) iPhone
1 1 (33.33%) iPad
Operating Systems
1 3 (100.00%) Windows
1 3 (100.00%) Windows 7
1 3 (100.00%) Windows 8
2 2 (66.67%) Mac OS
Processes & Methodologies
1 3 (100.00%) ITIL
2 1 (33.33%) Service Management
2 1 (33.33%) Change Management
2 1 (33.33%) Time Management
2 1 (33.33%) ITIL V3
Qualifications
1 1 (33.33%) ITIL Certification
Quality Assurance & Compliance
1 1 (33.33%) SLA
System Software
1 3 (100.00%) Active Directory
Systems Management
1 2 (66.67%) SCCM
Vendors
1 2 (66.67%) ServiceNow
2 1 (33.33%) Cisco
2 1 (33.33%) Microsoft