The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the Colchester region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 6 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
6 Mar 2015
Same period 2014 Same period 2013
Service Desk Analyst
Rank 30 29 26
Rank change year-on-year
-1 -3
Permanent jobs requiring a Service Desk Analyst 8 3 3
As % of all permanent IT jobs located in Colchester 5.06% 1.89% 2.56%
As % of the Job Titles category 5.33% 1.92% 2.61%
Number of salaries quoted 8 3 3
Average salary £32,000 £27,000 £31,000
Average salary % change year-on-year
+18.51% -12.90%
UK excluding London average salary £21,750 £21,500 £22,000
% change year-on-year
+1.16% -2.27%
Service Desk Analyst
Essex

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Colchester region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Colchester
Permanent IT job ads with a match in the
Job Titles category
150 156 115
As % of all permanent IT jobs located in Colchester 94.94% 98.11% 98.29%
Number of salaries quoted 140 136 100
Average salary £28,500 £45,000 £31,500
Average salary % change year-on-year
-36.66% +42.85%
90% offered a salary of more than £22,000 £26,450 £22,500
10% offered a salary of more than £45,000 £50,000 £50,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Analyst
Jobs Demand Trend in Colchester

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Colchester region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Colchester

Service Desk Analyst
Salary Trend in Colchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Colchester region.

Service Desk Analyst Salary Trend in Colchester

Service Desk Analyst
Salary Histogram in Colchester

This chart provides a salary histogram for IT jobs citing Service Desk Analyst across the Colchester region over the 3 months to 6 March 2015.

Service Desk Analyst Salary Histogram in Colchester

Service Desk Analyst
Top 26 Related IT Skills in Colchester

For the 6 months to 6 March 2015, IT jobs across the Colchester region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 14 (93.33%) Active Directory
1 14 (93.33%) Citrix
1 14 (93.33%) MS Office
1 14 (93.33%) ITIL
1 14 (93.33%) MS Exchange
1 14 (93.33%) VoIP
2 13 (86.67%) Exchange Server 2007
3 11 (73.33%) MCSA
3 11 (73.33%) Microsoft Certification
3 11 (73.33%) Finance
4 10 (66.67%) MS Excel
5 8 (53.33%) Analytical Skills
6 3 (20.00%) Problem Management
6 3 (20.00%) Change Control
6 3 (20.00%) Incident Management
7 1 (6.67%) Statistics
7 1 (6.67%) Degree
7 1 (6.67%) Computer Science
7 1 (6.67%) Banking
7 1 (6.67%) Windows 7
7 1 (6.67%) Migration
7 1 (6.67%) Balanced Scorecard
7 1 (6.67%) Windows XP
7 1 (6.67%) Microsoft
7 1 (6.67%) MCP
7 1 (6.67%) Windows

Service Desk Analyst
Top Related IT Skills in Colchester by Category

For the 6 months to 6 March 2015, IT jobs across the Colchester region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 14 (93.33%) MS Exchange
2 13 (86.67%) Exchange Server 2007
Applications
1 14 (93.33%) MS Office
2 10 (66.67%) MS Excel
Communications & Networking
1 14 (93.33%) VoIP
General
1 11 (73.33%) Finance
2 1 (6.67%) Banking
Miscellaneous
1 8 (53.33%) Analytical Skills
2 1 (6.67%) Statistics
2 1 (6.67%) Computer Science
Operating Systems
1 1 (6.67%) Windows
1 1 (6.67%) Windows XP
1 1 (6.67%) Windows 7
Processes & Methodologies
1 14 (93.33%) ITIL
2 3 (20.00%) Incident Management
2 3 (20.00%) Problem Management
2 3 (20.00%) Change Control
3 1 (6.67%) Balanced Scorecard
3 1 (6.67%) Migration
Qualifications
1 11 (73.33%) MCSA
1 11 (73.33%) Microsoft Certification
2 1 (6.67%) Degree
2 1 (6.67%) MCP
System Software
1 14 (93.33%) Active Directory
Vendors
1 14 (93.33%) Citrix
2 1 (6.67%) Microsoft