The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the Essex region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 1 May 2016 with a comparison to the same period in the previous 2 years.

3 months to
1 May 2016
Same period 2015 Same period 2014
Service Desk Analyst
Rank 97 107 97
Rank change year-on-year
+10 -10
Permanent jobs requiring a Service Desk Analyst 6 3 12
As % of all permanent IT jobs located in Essex 0.60% 0.23% 0.85%
As % of the Job Titles category 0.62% 0.23% 0.87%
Number of salaries quoted 6 3 10
Average salary £18,750 £18,000 £22,000
Average salary % change year-on-year
+4.16% -18.18%
90% offered a salary of more than £17,250 £16,000 £15,500
10% offered a salary of more than £32,750 £22,000 £22,550
UK excluding London average salary £22,000 £21,750 £21,000
% change year-on-year
+1.14% +3.57%
Service Desk Analyst
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Essex region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Essex
Permanent IT job ads with a match in the
Job Titles category
973 1297 1373
As % of all permanent IT jobs located in Essex 96.91% 97.67% 96.83%
Number of salaries quoted 769 1054 1112
Average salary £42,500 £40,000 £45,000
Average salary % change year-on-year
+6.25% -11.11%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £62,500 £60,000 £60,000
UK excluding London average salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Service Desk Analyst
Jobs Demand Trend in Essex

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Essex region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Essex

Service Desk Analyst
Salary Trend in Essex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Essex region.

Service Desk Analyst Salary Trend in Essex

Service Desk Analyst
Salary Histogram in Essex

This chart provides a salary histogram for IT jobs citing Service Desk Analyst across the Essex region over the 3 months to 1 May 2016.

Service Desk Analyst Salary Histogram in Essex

Service Desk Analyst
Job Locations in Essex

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Analyst within the Essex region over the 3 months to 1 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Chelmsford +11 2 £25,500 +64.51%
Loughton - 1 £31,500 -
Service Desk Analyst
East of England

Service Desk Analyst
Top 30 Related IT Skills in Essex

For the 6 months to 1 May 2016, IT jobs across the Essex region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 12 (70.59%) MS Office
2 11 (64.71%) Active Directory
3 10 (58.82%) ITIL
4 8 (47.06%) Finance
5 7 (41.18%) SLA
6 6 (35.29%) Microsoft
6 6 (35.29%) Time Management
6 6 (35.29%) Problem Management
7 5 (29.41%) Citrix
7 5 (29.41%) Windows
8 4 (23.53%) MCP
8 4 (23.53%) Progress
8 4 (23.53%) Windows 8
8 4 (23.53%) Logistics
8 4 (23.53%) Windows 7
9 3 (17.65%) Office 365
9 3 (17.65%) Performance Monitoring
9 3 (17.65%) A+ Certification
9 3 (17.65%) Remedy
9 3 (17.65%) Network+ Certification
10 2 (11.76%) Project Management
10 2 (11.76%) Analytical Skills
10 2 (11.76%) Software Distribution
10 2 (11.76%) User Acceptance Testing
11 1 (5.88%) Degree
11 1 (5.88%) Office Automation
11 1 (5.88%) ITIL Foundation Certificate
11 1 (5.88%) Configuration Management
11 1 (5.88%) Service Management
11 1 (5.88%) Service Delivery

Service Desk Analyst
Top Related IT Skills in Essex by Category

For the 6 months to 1 May 2016, IT jobs across the Essex region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Applications
1 12 (70.59%) MS Office
2 1 (5.88%) MS Excel
Cloud Services
1 3 (17.65%) Office 365
Communications & Networking
1 1 (5.88%) Internet
1 1 (5.88%) VoIP
General
1 8 (47.06%) Finance
2 1 (5.88%) Telecoms
Miscellaneous
1 2 (11.76%) Analytical Skills
2 1 (5.88%) Management Information System
Operating Systems
1 5 (29.41%) Windows
2 4 (23.53%) Windows 7
2 4 (23.53%) Windows 8
Processes & Methodologies
1 10 (58.82%) ITIL
2 6 (35.29%) Problem Management
2 6 (35.29%) Time Management
3 4 (23.53%) Logistics
4 3 (17.65%) Performance Monitoring
5 2 (11.76%) Project Management
5 2 (11.76%) Software Distribution
5 2 (11.76%) User Acceptance Testing
6 1 (5.88%) Configuration Management
6 1 (5.88%) Office Automation
6 1 (5.88%) Service Delivery
6 1 (5.88%) Service Management
Qualifications
1 4 (23.53%) MCP
2 3 (17.65%) A+ Certification
2 3 (17.65%) Network+ Certification
3 1 (5.88%) Degree
3 1 (5.88%) HND
3 1 (5.88%) ITIL Foundation Certificate
3 1 (5.88%) MCSA
3 1 (5.88%) MCSE
3 1 (5.88%) Microsoft Certification
Quality Assurance & Compliance
1 7 (41.18%) SLA
System Software
1 11 (64.71%) Active Directory
Vendors
1 6 (35.29%) Microsoft
2 5 (29.41%) Citrix
3 4 (23.53%) Progress
4 3 (17.65%) Remedy
5 1 (5.88%) Cisco
Essex
Edward Carter Solutions
Salary: £25,000 per year +
Posted: 3 days ago