The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the Essex region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 20 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
20 Oct 2014
Same period 2013 Same period 2012
Service Desk Analyst
Rank 90 86 66
Rank change year-on-year
-4 -20
Permanent jobs requiring a Service Desk Analyst 9 8 20
As % of all permanent IT jobs located in Essex 0.72% 0.69% 2.25%
As % of the Job Titles category 0.76% 0.72% 2.33%
Number of salaries quoted 9 5 8
Average salary £23,500 £21,000 £23,000
Average salary % change year-on-year
+11.90% -8.69%
90% offered a salary of more than £20,000 £17,700 £22,000
10% offered a salary of more than £32,000 £22,800 £24,000
UK excluding London average salary £21,250 £20,500 £21,250
% change year-on-year
+3.65% -3.52%
Service Desk Analyst
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Essex region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Essex
Permanent IT job ads with a match in the
Job Titles category
1185 1116 858
As % of all permanent IT jobs located in Essex 94.20% 95.63% 96.62%
Number of salaries quoted 937 865 747
Average salary £42,500 £41,500 £37,500
Average salary % change year-on-year
+2.40% +10.66%
90% offered a salary of more than £24,500 £27,500 £22,500
10% offered a salary of more than £65,000 £55,000 £54,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Service Desk Analyst
Jobs Demand Trend in Essex

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Essex region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Essex

Service Desk Analyst
Salary Trend in Essex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Essex region.

Service Desk Analyst Salary Trend in Essex

Service Desk Analyst
Job Locations in Essex

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Analyst within the Essex region over the 3 months to 20 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Colchester +7 3 £32,000 - 1
Brentwood -3 3 £20,000 -4.76%
Service Desk Analyst
East of England

Service Desk Analyst
Top 30 Related IT Skills in Essex

For the 6 months to 20 October 2014, IT jobs across the Essex region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 31 (83.78%) Active Directory
2 22 (59.46%) MS Office
2 22 (59.46%) ITIL
3 19 (51.35%) MS Exchange
4 18 (48.65%) MS Excel
5 17 (45.95%) Citrix
6 16 (43.24%) VoIP
7 15 (40.54%) Problem Management
7 15 (40.54%) Exchange Server 2007
8 14 (37.84%) Windows
8 14 (37.84%) Incident Management
9 13 (35.14%) Change Control
10 11 (29.73%) Windows XP
11 8 (21.62%) Finance
12 6 (16.22%) Microsoft Certification
13 5 (13.51%) ITIL Certification
13 5 (13.51%) Microsoft
14 3 (8.11%) DNS
14 3 (8.11%) SLA
14 3 (8.11%) Cisco
14 3 (8.11%) MCSA
14 3 (8.11%) DHCP
14 3 (8.11%) Office 365
14 3 (8.11%) MS PowerPoint
14 3 (8.11%) Windows 7
15 2 (5.41%) SQL
15 2 (5.41%) Degree
15 2 (5.41%) Computer Science
16 1 (2.70%) LANDesk
16 1 (2.70%) Service Management

Service Desk Analyst
Top Related IT Skills in Essex by Category

For the 6 months to 20 October 2014, IT jobs across the Essex region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 19 (51.35%) MS Exchange
2 15 (40.54%) Exchange Server 2007
Applications
1 22 (59.46%) MS Office
2 18 (48.65%) MS Excel
3 3 (8.11%) MS PowerPoint
Cloud Services
1 3 (8.11%) Office 365
Communications & Networking
1 16 (43.24%) VoIP
2 3 (8.11%) DHCP
2 3 (8.11%) DNS
3 1 (2.70%) VPN
General
1 8 (21.62%) Finance
Miscellaneous
1 2 (5.41%) Computer Science
2 1 (2.70%) Analytical Skills
Operating Systems
1 14 (37.84%) Windows
2 11 (29.73%) Windows XP
3 3 (8.11%) Windows 7
Processes & Methodologies
1 22 (59.46%) ITIL
2 15 (40.54%) Problem Management
3 14 (37.84%) Incident Management
4 13 (35.14%) Change Control
5 1 (2.70%) Capacity Management
5 1 (2.70%) Time Management
5 1 (2.70%) Service Management
5 1 (2.70%) Change Management
Programming Languages
1 2 (5.41%) SQL
Qualifications
1 6 (16.22%) Microsoft Certification
2 5 (13.51%) ITIL Certification
3 3 (8.11%) MCSA
4 2 (5.41%) Degree
5 1 (2.70%) MCP
Quality Assurance & Compliance
1 3 (8.11%) SLA
System Software
1 31 (83.78%) Active Directory
Vendors
1 17 (45.95%) Citrix
2 5 (13.51%) Microsoft
3 3 (8.11%) Cisco
4 1 (2.70%) LANDesk
Essex
OCS Resourcing
Salary: From £25,000 to £30,000 per annum
Posted: 3 days ago