The statistics below represent IT jobs advertised across the Essex region that had Service Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 24 May 2016 with a comparison to same period over 2 years.

3 months to
24 May 2016
Same period 2015 Same period 2014
Service Desk Analyst
Rank 87 101 99
Rank change year-on-year
+14 -2
Permanent jobs requiring a Service Desk Analyst 12 2 16
As % of all permanent IT jobs located in Essex 1.24% 0.17% 1.13%
As % of the Job Titles category 1.28% 0.17% 1.17%
Number of salaries quoted 12 2 14
Median salary £20,000 £19,250 £22,000
Median salary % change year-on-year
+3.89% -12.50%
90% offered a salary of more than £17,500 £16,250 £18,000
10% offered a salary of more than £24,550 £22,250 £28,550
UK excluding London median salary £22,000 £22,000 £21,000
% change year-on-year
- +4.76%
Service Desk Analyst
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Essex region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Essex
Permanent IT job ads with a match in the
Job Titles category
935 1172 1370
As % of all permanent IT jobs located in Essex 96.59% 97.10% 97.09%
Number of salaries quoted 748 942 1142
Median salary £42,500 £40,000 £45,000
Median salary % change year-on-year
+6.25% -11.11%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £62,500 £65,000 £60,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Service Desk Analyst
Jobs Demand Trend in Essex

The demand trend of job ads across the Essex region that featured Service Desk Analyst in the job title.

Service Desk Analyst Jobs Demand Trend in Essex

Service Desk Analyst
Salary Trend in Essex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Essex region.

Service Desk Analyst Salary Trend in Essex

Service Desk Analyst
Job Locations in Essex

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Analyst within the Essex region over the 3 months to 24 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Colchester - 3 £20,500 - 2
Chelmsford +9 1 £17,000 +9.67%
Basildon - 1 £25,000 -
Service Desk Analyst
East of England

Service Desk Analyst Skill Set
Top 30 Related IT Skills in Essex

For the 6 months to 24 May 2016, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Essex region featuring Service Desk Analyst in the job title.

1 18 (75.00%) MS Office
2 17 (70.83%) ITIL
2 17 (70.83%) Active Directory
3 12 (50.00%) Windows
4 10 (41.67%) SLA
4 10 (41.67%) Windows 7
5 9 (37.50%) Office 365
5 9 (37.50%) Windows 8
5 9 (37.50%) Time Management
5 9 (37.50%) Microsoft
6 8 (33.33%) Finance
7 7 (29.17%) Problem Management
7 7 (29.17%) Citrix
8 6 (25.00%) Performance Monitoring
8 6 (25.00%) A+ Certification
8 6 (25.00%) Progress
8 6 (25.00%) MCP
8 6 (25.00%) Remedy
8 6 (25.00%) Network+ Certification
8 6 (25.00%) Logistics
9 3 (12.50%) DHCP
9 3 (12.50%) SharePoint
9 3 (12.50%) DNS
9 3 (12.50%) ITIL V3
9 3 (12.50%) SCCM
9 3 (12.50%) Mac OS
9 3 (12.50%) German Language
9 3 (12.50%) ServiceNow
10 2 (8.33%) User Acceptance Testing
10 2 (8.33%) Software Distribution

Service Desk Analyst Skill Set
Top Related IT Skills in Essex by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (12.50%) SharePoint
2 1 (4.17%) Blackberry Enterprise Server
Applications
1 18 (75.00%) MS Office
2 1 (4.17%) MS Excel
Cloud Services
1 9 (37.50%) Office 365
Communications & Networking
1 3 (12.50%) DHCP
1 3 (12.50%) DNS
2 1 (4.17%) Internet
2 1 (4.17%) TCP/IP
2 1 (4.17%) VoIP
General
1 8 (33.33%) Finance
2 3 (12.50%) German Language
3 1 (4.17%) Telecoms
Miscellaneous
1 2 (8.33%) Analytical Skills
2 1 (4.17%) Blackberry
2 1 (4.17%) Management Information System
Operating Systems
1 12 (50.00%) Windows
2 10 (41.67%) Windows 7
3 9 (37.50%) Windows 8
4 3 (12.50%) Mac OS
5 1 (4.17%) Windows 10
Processes & Methodologies
1 17 (70.83%) ITIL
2 9 (37.50%) Time Management
3 7 (29.17%) Problem Management
4 6 (25.00%) Logistics
4 6 (25.00%) Performance Monitoring
5 3 (12.50%) ITIL V3
6 2 (8.33%) Project Management
6 2 (8.33%) Software Distribution
6 2 (8.33%) User Acceptance Testing
7 1 (4.17%) Configuration Management
7 1 (4.17%) CRM
7 1 (4.17%) Incident Management
7 1 (4.17%) Office Automation
7 1 (4.17%) Service Delivery
7 1 (4.17%) Service Management
Qualifications
1 6 (25.00%) A+ Certification
1 6 (25.00%) MCP
1 6 (25.00%) Network+ Certification
2 1 (4.17%) Degree
2 1 (4.17%) HND
2 1 (4.17%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 10 (41.67%) SLA
System Software
1 17 (70.83%) Active Directory
Systems Management
1 3 (12.50%) SCCM
Vendors
1 9 (37.50%) Microsoft
2 7 (29.17%) Citrix
3 6 (25.00%) Progress
3 6 (25.00%) Remedy
4 3 (12.50%) ServiceNow
5 2 (8.33%) Cisco
6 1 (4.17%) LANDesk