The first table below looks at the demand for the Service Desk Analyst role in IT jobs advertised for the Essex region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 25 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Essex region.

Location
3 months to
25 Jul 2014
Same period 2013 Same period 2012
Service Desk Analyst
Rank 64 91 88
Rank change year-on-year
+27 -3
Permanent jobs requiring a Service Desk Analyst 29 2 11
As % of all permanent IT jobs located in Essex 2.41% 0.18% 0.92%
As % of the Job Titles category 2.53% 0.19% 0.94%
Number of salaries quoted 28 2 5
Average salary £29,000 £18,750 £22,000
Average salary % change year-on-year
+54.66% -14.77%
UK excluding London average salary £21,500 £20,500 £21,500
% change year-on-year
+4.87% -4.65%
Job Titles Category
Essex
Permanent IT job ads with a match in the
Job Titles category
1145 1064 1169
As % of all permanent IT jobs located in Essex 95.34% 96.03% 97.91%
Number of salaries quoted 988 887 1006
Average salary £40,000 £41,500 £35,000
Average salary % change year-on-year
-3.61% +18.57%
90% offered a salary of more than £25,000 £27,500 £24,000
10% offered a salary of more than £62,500 £50,000 £55,000
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
Service Desk Analyst
East of England

Service Desk Analyst
Jobs Demand Trend in Essex

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Essex region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Essex

Service Desk Analyst
Salary Trend in Essex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Essex region.

Service Desk Analyst Salary Trend in Essex

Service Desk Analyst
Salary Histogram in Essex

This chart provides a salary histogram for IT jobs citing Service Desk Analyst across the Essex region over the 3 months to 25 July 2014.

Service Desk Analyst Salary Histogram in Essex

Service Desk Analyst
Job Locations in Essex

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Analyst within the Essex region over the 3 months to 25 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Colchester - 14 £32,000 -
Brentwood +15 9 £20,000 -
Chelmsford -2 4 £29,000 +65.71%
Service Desk Analyst
East of England

Service Desk Analyst
Top 30 Related IT Skills in Essex

For the 6 months to 25 July 2014, IT jobs across the Essex region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 31 (86.11%) Active Directory
2 20 (55.56%) MS Office
3 19 (52.78%) ITIL
4 18 (50.00%) MS Exchange
5 16 (44.44%) Windows
5 16 (44.44%) MS Excel
6 15 (41.67%) Citrix
6 15 (41.67%) Exchange Server 2007
7 14 (38.89%) VoIP
8 13 (36.11%) Windows XP
8 13 (36.11%) Problem Management
9 12 (33.33%) Incident Management
10 11 (30.56%) Change Control
11 8 (22.22%) Microsoft
11 8 (22.22%) Microsoft Certification
12 7 (19.44%) Finance
13 5 (13.89%) MCSA
14 4 (11.11%) SLA
14 4 (11.11%) Windows 7
15 3 (8.33%) Office 365
15 3 (8.33%) Cisco
15 3 (8.33%) DNS
15 3 (8.33%) ITIL Certification
15 3 (8.33%) DHCP
16 2 (5.56%) MCP
16 2 (5.56%) Degree
16 2 (5.56%) Computer Science
16 2 (5.56%) LANDesk
17 1 (2.78%) SonicWALL
17 1 (2.78%) Time Management

Service Desk Analyst
Top Related IT Skills in Essex by Category

For the 6 months to 25 July 2014, IT jobs across the Essex region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 18 (50.00%) MS Exchange
2 15 (41.67%) Exchange Server 2007
3 1 (2.78%) Exchange Server 2010
3 1 (2.78%) Exchange Server 2013
3 1 (2.78%) Exchange Server 2003
Applications
1 20 (55.56%) MS Office
2 16 (44.44%) MS Excel
3 1 (2.78%) MS PowerPoint
Cloud Services
1 3 (8.33%) Office 365
Communications & Networking
1 14 (38.89%) VoIP
2 3 (8.33%) DHCP
2 3 (8.33%) DNS
3 1 (2.78%) VPN
General
1 7 (19.44%) Finance
Miscellaneous
1 2 (5.56%) Computer Science
Operating Systems
1 16 (44.44%) Windows
2 13 (36.11%) Windows XP
3 4 (11.11%) Windows 7
4 1 (2.78%) Windows Server 2012
4 1 (2.78%) Windows Server 2003
4 1 (2.78%) Windows Server 2008
Processes & Methodologies
1 19 (52.78%) ITIL
2 13 (36.11%) Problem Management
3 12 (33.33%) Incident Management
4 11 (30.56%) Change Control
5 1 (2.78%) Capacity Management
5 1 (2.78%) Time Management
5 1 (2.78%) Service Management
5 1 (2.78%) Service Delivery
5 1 (2.78%) Change Management
Qualifications
1 8 (22.22%) Microsoft Certification
2 5 (13.89%) MCSA
3 3 (8.33%) ITIL Certification
4 2 (5.56%) MCP
4 2 (5.56%) Degree
5 1 (2.78%) MCSE
5 1 (2.78%) MCITP
Quality Assurance & Compliance
1 4 (11.11%) SLA
System Software
1 31 (86.11%) Active Directory
2 1 (2.78%) Hyper-V
Vendors
1 15 (41.67%) Citrix
2 8 (22.22%) Microsoft
3 3 (8.33%) Cisco
4 2 (5.56%) LANDesk
5 1 (2.78%) SonicWALL
5 1 (2.78%) Barracuda Networks