Customer Experience Jobs in Cornwall

Customer Experience (CX)
South West > Cornwall

The following table provides summary statistics for permanent job vacancies advertised in Cornwall with a requirement for Customer Experience skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Experience over the 6 months to 29 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
29 Apr 2024
Same period 2023 Same period 2022
Rank 27 - 39
Rank change year-on-year - - -13
Permanent jobs citing Customer Experience 8 0 7
As % of all permanent jobs advertised in Cornwall 3.76% - 3.70%
As % of the Processes & Methodologies category 5.59% - 3.93%
Number of salaries quoted 5 0 0
10th Percentile £67,650 - -
25th Percentile £127,500 - -
Median annual salary (50th Percentile) £135,000 - -
75th Percentile £142,500 - -
90th Percentile - - -
South West median annual salary £45,000 £48,750 £60,000
% change year-on-year -7.69% -18.75% +20.00%

All Process and Methodology Skills
Cornwall

Customer Experience is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Cornwall with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 143 79 178
As % of all permanent jobs advertised in Cornwall 67.14% 92.94% 94.18%
Number of salaries quoted 106 50 54
10th Percentile £27,625 £26,250 £24,650
25th Percentile £33,313 £31,074 £27,563
Median annual salary (50th Percentile) £39,005 £40,000 £39,250
Median % change year-on-year -2.49% +1.91% +3.29%
75th Percentile £45,000 £45,938 £43,563
90th Percentile £50,952 £50,250 £56,750
South West median annual salary £50,500 £52,500 £50,000
% change year-on-year -3.81% +5.00% +7.42%

Customer Experience
Job Vacancy Trend in Cornwall

Job postings citing Customer Experience as a proportion of all IT jobs advertised in Cornwall.

Job vacancy trend for Customer Experience in Cornwall

Customer Experience
Salary Trend in Cornwall

3-month moving average salary quoted in jobs citing Customer Experience in Cornwall.

Salary trend for Customer Experience in Cornwall

Customer Experience
Salary Histogram in Cornwall

Salary distribution for jobs citing Customer Experience in Cornwall over the 6 months to 29 April 2024.

Salary histogram for Customer Experience in Cornwall

Customer Experience
Job Locations in Cornwall

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Experience within the Cornwall region over the 6 months to 29 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Helston - 3 - -
Bodmin - 1 £28,500 -
Customer Experience
South West

Customer Experience
Co-occurring Skills and Capabilities in Cornwall by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (12.50%) SharePoint
Cloud Services
1 4 (50.00%) SaaS
2 1 (12.50%) Azure
2 1 (12.50%) Entra ID
2 1 (12.50%) Microsoft 365
2 1 (12.50%) OneDrive
Communications & Networking
1 1 (12.50%) DHCP
1 1 (12.50%) DNS
1 1 (12.50%) IPsec
1 1 (12.50%) LAN
1 1 (12.50%) Unified Communications
1 1 (12.50%) VLAN
1 1 (12.50%) VPN
1 1 (12.50%) WAN
1 1 (12.50%) Wi-Fi
General
1 7 (87.50%) Telecoms
2 5 (62.50%) Marketing
3 4 (50.00%) Brand Awareness
Job Titles
1 4 (50.00%) Commercial Officer
2 3 (37.50%) Service Desk Manager
2 3 (37.50%) Service Manager
2 3 (37.50%) Technical Manager
2 3 (37.50%) Technical Services Manager
3 1 (12.50%) 2nd Line Engineer
3 1 (12.50%) Service Desk Engineer
Miscellaneous
1 1 (12.50%) Driving Licence
Operating Systems
1 1 (12.50%) Windows
1 1 (12.50%) Windows Server
Processes & Methodologies
1 4 (50.00%) B2B
1 4 (50.00%) B2C
1 4 (50.00%) Business Strategy
1 4 (50.00%) Culture Change
1 4 (50.00%) Customer Service
1 4 (50.00%) Customer-Centric Approach
1 4 (50.00%) Customer-Centricity
1 4 (50.00%) PLM
2 3 (37.50%) Case Management
2 3 (37.50%) Incident Management
2 3 (37.50%) ITIL
2 3 (37.50%) Line Management
2 3 (37.50%) Major Incident Management
2 3 (37.50%) Mentoring
2 3 (37.50%) Process Improvement
2 3 (37.50%) Service Desk Management
3 1 (12.50%) Data Security
Qualifications
1 4 (50.00%) Degree
2 3 (37.50%) ITIL Certification
3 1 (12.50%) A+ Certification
Quality Assurance & Compliance
1 3 (37.50%) SLA
System Software
1 1 (12.50%) Active Directory