The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Crawley region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 20 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
20 Nov 2014
Same period 2013 Same period 2012
Support Analyst
Rank 38 29 52
Rank change year-on-year
-9 +23
Permanent jobs requiring a Support Analyst 20 27 21
As % of all permanent IT jobs located in Crawley 4.42% 6.65% 3.33%
As % of the Job Titles category 4.50% 6.85% 3.50%
Number of salaries quoted 18 27 17
Average salary £29,350 £24,000 £20,250
Average salary % change year-on-year
+22.29% +18.51%
90% offered a salary of more than £20,000 £18,500 £16,500
10% offered a salary of more than £47,500 £46,000 £42,500
UK excluding London average salary £27,500 £28,500 £28,000
% change year-on-year
-3.50% +1.78%
Support Analyst
West Sussex

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Crawley region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Crawley
Permanent IT job ads with a match in the
Job Titles category
444 394 600
As % of all permanent IT jobs located in Crawley 98.23% 97.04% 95.09%
Number of salaries quoted 374 349 522
Average salary £40,000 £42,500 £39,000
Average salary % change year-on-year
-5.88% +8.97%
90% offered a salary of more than £24,500 £24,100 £22,500
10% offered a salary of more than £50,000 £55,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in Crawley

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Crawley region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Crawley

Support Analyst
Salary Trend in Crawley

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Crawley region.

Support Analyst Salary Trend in Crawley

Support Analyst
Salary Histogram in Crawley

This chart provides a salary histogram for IT jobs citing Support Analyst across the Crawley region over the 3 months to 20 November 2014.

Support Analyst Salary Histogram in Crawley

Support Analyst
Top 30 Related IT Skills in Crawley

For the 6 months to 20 November 2014, IT jobs across the Crawley region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 14 (43.75%) SQL
2 13 (40.63%) Active Directory
3 12 (37.50%) Microsoft
4 11 (34.38%) Windows
4 11 (34.38%) MS Excel
5 10 (31.25%) Wi-Fi
6 9 (28.13%) MS Office
7 8 (25.00%) Windows Server 2008
8 7 (21.88%) SQL Server
8 7 (21.88%) DHCP
8 7 (21.88%) DNS
8 7 (21.88%) Finance
9 6 (18.75%) Retail
9 6 (18.75%) Wireless
9 6 (18.75%) SharePoint
9 6 (18.75%) Android
10 5 (15.63%) Windows Server 2003
10 5 (15.63%) VMware
11 4 (12.50%) Firewall
11 4 (12.50%) SLA
11 4 (12.50%) DMZ
11 4 (12.50%) FTP
11 4 (12.50%) TCP/IP
11 4 (12.50%) VPN
11 4 (12.50%) LAN
11 4 (12.50%) VoIP
11 4 (12.50%) WAN
11 4 (12.50%) SCOM
11 4 (12.50%) Windows 7
11 4 (12.50%) Windows 8

Support Analyst
Top Related IT Skills in Crawley by Category

For the 6 months to 20 November 2014, IT jobs across the Crawley region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (18.75%) SharePoint
2 1 (3.13%) IIS
Applications
1 11 (34.38%) MS Excel
2 9 (28.13%) MS Office
Business Applications
1 1 (3.13%) SAP APO
Communications & Networking
1 10 (31.25%) Wi-Fi
2 7 (21.88%) DHCP
2 7 (21.88%) DNS
3 6 (18.75%) Wireless
4 4 (12.50%) DMZ
4 4 (12.50%) Firewall
4 4 (12.50%) LAN
4 4 (12.50%) VoIP
4 4 (12.50%) WAN
4 4 (12.50%) FTP
4 4 (12.50%) TCP/IP
4 4 (12.50%) VPN
Database & Business Intelligence
1 7 (21.88%) SQL Server
2 1 (3.13%) SAP BW
2 1 (3.13%) SQL Server Reporting Services
2 1 (3.13%) SQL Server 2005
General
1 7 (21.88%) Finance
2 6 (18.75%) Retail
3 2 (6.25%) Online Betting
4 1 (3.13%) German Language
Libraries, Frameworks & Software Standards
1 2 (6.25%) .NET
Miscellaneous
1 3 (9.38%) Analytical Skills
2 1 (3.13%) Data Structures
2 1 (3.13%) Computer Science
Operating Systems
1 11 (34.38%) Windows
2 8 (25.00%) Windows Server 2008
3 6 (18.75%) Android
4 5 (15.63%) Windows Server 2003
5 4 (12.50%) Windows 7
5 4 (12.50%) Windows 8
5 4 (12.50%) Windows Server 2012
6 1 (3.13%) Mac OS X
Processes & Methodologies
1 3 (9.38%) ITIL
2 2 (6.25%) Root Cause Analysis
3 1 (3.13%) CRM
3 1 (3.13%) ERP
3 1 (3.13%) Project Management
3 1 (3.13%) Service Management
3 1 (3.13%) Regression Testing
3 1 (3.13%) Data Analysis
3 1 (3.13%) Software Testing
3 1 (3.13%) Project Planning
3 1 (3.13%) Performance Testing
3 1 (3.13%) Test Scripting
3 1 (3.13%) Continuous Improvement
3 1 (3.13%) Change Control
Programming Languages
1 14 (43.75%) SQL
2 2 (6.25%) VB.NET
3 1 (3.13%) T-SQL
Qualifications
1 2 (6.25%) Degree
Quality Assurance & Compliance
1 4 (12.50%) SLA
2 1 (3.13%) Sarbanes-Oxley
System Software
1 13 (40.63%) Active Directory
2 3 (9.38%) VMware Infrastructure
2 3 (9.38%) VMware ESXi
3 2 (6.25%) vSphere
4 1 (3.13%) XenDesktop
Systems Management
1 4 (12.50%) SCOM
2 3 (9.38%) NetBackup
3 1 (3.13%) SCCM
Vendors
1 12 (37.50%) Microsoft
2 5 (15.63%) VMware
3 3 (9.38%) Symantec
3 3 (9.38%) Oracle
4 2 (6.25%) Intel
5 1 (3.13%) Citrix
5 1 (3.13%) Pegasus
5 1 (3.13%) Apple
5 1 (3.13%) SAP
Crawley, West Sussex
Ace European Group
Salary: Competitive
Posted: 16 days ago