The first table below looks at the demand for the Support Analyst role in IT jobs advertised for the Crawley region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 25 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Crawley region.

Location
3 months to
25 Jul 2014
Same period 2013 Same period 2012
Support Analyst
Rank 40 10 39
Rank change year-on-year
-30 +29
Permanent jobs requiring a Support Analyst 19 91 25
As % of all permanent IT jobs located in Crawley 4.61% 15.94% 4.03%
As % of the Job Titles category 4.76% 16.22% 4.13%
Number of salaries quoted 19 81 23
Average salary £27,500 £35,000 £32,000
Average salary % change year-on-year
-21.42% +9.37%
90% offered a salary of more than £25,000 £19,500 £30,000
10% offered a salary of more than £42,700 £37,500 £47,500
UK excluding London average salary £27,000 £27,500 £30,000
% change year-on-year
-1.81% -8.33%
Job Titles Category
Crawley
Permanent IT job ads with a match in the
Job Titles category
399 561 606
As % of all permanent IT jobs located in Crawley 96.84% 98.25% 97.58%
Number of salaries quoted 348 448 478
Average salary £45,000 £41,000 £40,250
Average salary % change year-on-year
+9.75% +1.86%
90% offered a salary of more than £27,500 £23,500 £26,000
10% offered a salary of more than £60,000 £59,300 £65,000
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
Support Analyst
West Sussex

Support Analyst
Jobs Demand Trend in Crawley

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Crawley region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Crawley

Support Analyst
Salary Trend in Crawley

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Crawley region.

Support Analyst Salary Trend in Crawley

Support Analyst
Salary Histogram in Crawley

This chart provides a salary histogram for IT jobs citing Support Analyst across the Crawley region over the 3 months to 25 July 2014.

Support Analyst Salary Histogram in Crawley

Support Analyst
Top 30 Related IT Skills in Crawley

For the 6 months to 25 July 2014, IT jobs across the Crawley region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 40 (62.50%) Windows
2 30 (46.88%) MS Office
3 28 (43.75%) Microsoft
4 24 (37.50%) SQL Server
4 24 (37.50%) SQL
5 20 (31.25%) DNS
5 20 (31.25%) Windows Server 2008
6 19 (29.69%) Windows 7
6 19 (29.69%) Firewall
6 19 (29.69%) DHCP
6 19 (29.69%) Active Directory
7 17 (26.56%) Windows Server 2003
7 17 (26.56%) TCP/IP
8 16 (25.00%) VPN
8 16 (25.00%) FTP
8 16 (25.00%) LAN
8 16 (25.00%) WAN
8 16 (25.00%) SLA
8 16 (25.00%) DMZ
8 16 (25.00%) Wi-Fi
8 16 (25.00%) Windows 8
8 16 (25.00%) Windows Server 2012
9 15 (23.44%) Windows XP
10 13 (20.31%) MS Excel
10 13 (20.31%) Finance
11 12 (18.75%) Degree
12 10 (15.63%) Computer Science
12 10 (15.63%) French Language
12 10 (15.63%) VoIP
13 9 (14.06%) ITIL

Support Analyst
Top Related IT Skills in Crawley by Category

For the 6 months to 25 July 2014, IT jobs across the Crawley region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (3.13%) IIS
1 2 (3.13%) Apache
1 2 (3.13%) MS Exchange
2 1 (1.56%) CMS
2 1 (1.56%) Tomcat
2 1 (1.56%) WebLogic
Applications
1 30 (46.88%) MS Office
2 13 (20.31%) MS Excel
3 1 (1.56%) AutoCAD
Business Applications
1 1 (1.56%) HFM
Communications & Networking
1 20 (31.25%) DNS
2 19 (29.69%) Firewall
2 19 (29.69%) DHCP
3 17 (26.56%) TCP/IP
4 16 (25.00%) VPN
4 16 (25.00%) FTP
4 16 (25.00%) LAN
4 16 (25.00%) WAN
4 16 (25.00%) Wi-Fi
4 16 (25.00%) DMZ
5 10 (15.63%) VoIP
6 6 (9.38%) SAN
7 4 (6.25%) Internet
8 1 (1.56%) Intranet
8 1 (1.56%) LDAP
Database & Business Intelligence
1 24 (37.50%) SQL Server
2 3 (4.69%) SQL Server 2005
3 2 (3.13%) SQL Server 2008
3 2 (3.13%) MySQL
3 2 (3.13%) Oracle Reports
4 1 (1.56%) SQL Server Reporting Services
4 1 (1.56%) Crystal Reports
4 1 (1.56%) Hyperion Smart View
General
1 13 (20.31%) Finance
2 10 (15.63%) French Language
3 2 (3.13%) Online Betting
3 2 (3.13%) Electronics
3 2 (3.13%) Telecoms
3 2 (3.13%) Aerospace
3 2 (3.13%) Military
4 1 (1.56%) Retail
Libraries, Frameworks & Software Standards
1 2 (3.13%) XML
2 1 (1.56%) J2EE
Miscellaneous
1 10 (15.63%) Computer Science
2 2 (3.13%) iPhone
2 2 (3.13%) iPad
2 2 (3.13%) Blackberry
3 1 (1.56%) Management Information System
3 1 (1.56%) Foreign Exchange (FX)
3 1 (1.56%) Enterprise Software
Operating Systems
1 40 (62.50%) Windows
2 20 (31.25%) Windows Server 2008
3 19 (29.69%) Windows 7
4 17 (26.56%) Windows Server 2003
5 16 (25.00%) Windows 8
5 16 (25.00%) Windows Server 2012
6 15 (23.44%) Windows XP
7 7 (10.94%) Linux
8 6 (9.38%) UNIX
9 1 (1.56%) Mac OS X
Processes & Methodologies
1 9 (14.06%) ITIL
2 3 (4.69%) Project Management
3 2 (3.13%) ERP
3 2 (3.13%) Information Management
3 2 (3.13%) User Acceptance Testing
3 2 (3.13%) Time Management
3 2 (3.13%) Communications Security
3 2 (3.13%) Root Cause Analysis
4 1 (1.56%) JVM Tuning
4 1 (1.56%) Change Control
4 1 (1.56%) Performance Testing
4 1 (1.56%) Test Scripting
4 1 (1.56%) Data Analysis
4 1 (1.56%) Software Testing
4 1 (1.56%) Project Planning
4 1 (1.56%) Business Intelligence
4 1 (1.56%) Regression Testing
4 1 (1.56%) Programme Management
Programming Languages
1 24 (37.50%) SQL
2 2 (3.13%) C
2 2 (3.13%) Java
3 1 (1.56%) JavaScript
3 1 (1.56%) Perl
3 1 (1.56%) T-SQL
3 1 (1.56%) Shell Script
Qualifications
1 12 (18.75%) Degree
2 4 (6.25%) HNC
3 2 (3.13%) SC Cleared
3 2 (3.13%) Security Cleared
4 1 (1.56%) ACCA
4 1 (1.56%) CIMA
Quality Assurance & Compliance
1 16 (25.00%) SLA
2 5 (7.81%) Sarbanes-Oxley
System Software
1 19 (29.69%) Active Directory
2 6 (9.38%) Xen
3 3 (4.69%) VMware Infrastructure
3 3 (4.69%) VMware ESXi
4 2 (3.13%) vSphere
5 1 (1.56%) XenDesktop
Systems Management
1 3 (4.69%) NetBackup
2 2 (3.13%) SCOM
3 1 (1.56%) SCCM
Vendors
1 28 (43.75%) Microsoft
2 9 (14.06%) HP
2 9 (14.06%) Dell
2 9 (14.06%) VMware
3 3 (4.69%) Oracle
3 3 (4.69%) Symantec
4 2 (3.13%) Sage
4 2 (3.13%) Citrix
5 1 (1.56%) Apple
5 1 (1.56%) Google
5 1 (1.56%) hybris
5 1 (1.56%) F5