The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Crawley region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
Support Analyst
Rank 44 11 47
Rank change year-on-year
-33 +36
Permanent jobs requiring a Support Analyst 12 85 21
As % of all permanent IT jobs located in Crawley 3.07% 15.32% 3.43%
As % of the Job Titles category 3.13% 15.65% 3.54%
Number of salaries quoted 11 77 21
Average salary £27,500 £31,000 £32,000
Average salary % change year-on-year
-11.29% -3.12%
90% offered a salary of more than £25,000 £19,500 £25,000
10% offered a salary of more than £49,500 £37,500 £47,500
UK excluding London average salary £27,500 £27,500 £29,000
% change year-on-year
- -5.17%
Support Analyst
West Sussex

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Crawley region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Crawley
Permanent IT job ads with a match in the
Job Titles category
384 543 594
As % of all permanent IT jobs located in Crawley 98.21% 97.84% 96.90%
Number of salaries quoted 333 453 489
Average salary £45,000 £41,000 £38,500
Average salary % change year-on-year
+9.75% +6.49%
90% offered a salary of more than £32,500 £22,750 £25,000
10% offered a salary of more than £55,000 £56,500 £60,500
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Support Analyst
Jobs Demand Trend in Crawley

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Crawley region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Crawley

Support Analyst
Salary Trend in Crawley

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Crawley region.

Support Analyst Salary Trend in Crawley

Support Analyst
Salary Histogram in Crawley

This chart provides a salary histogram for IT jobs citing Support Analyst across the Crawley region over the 3 months to 22 August 2014.

Support Analyst Salary Histogram in Crawley

Support Analyst
Top 30 Related IT Skills in Crawley

For the 6 months to 22 August 2014, IT jobs across the Crawley region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 36 (67.92%) Windows
2 25 (47.17%) MS Office
3 24 (45.28%) SQL
4 23 (43.40%) Microsoft
5 20 (37.74%) Active Directory
5 20 (37.74%) SQL Server
5 20 (37.74%) Windows Server 2008
6 19 (35.85%) Windows 7
6 19 (35.85%) DNS
6 19 (35.85%) DHCP
7 17 (32.08%) Windows Server 2003
7 17 (32.08%) Firewall
7 17 (32.08%) Wi-Fi
8 16 (30.19%) DMZ
8 16 (30.19%) FTP
8 16 (30.19%) TCP/IP
8 16 (30.19%) VPN
8 16 (30.19%) LAN
8 16 (30.19%) WAN
8 16 (30.19%) SLA
8 16 (30.19%) Windows 8
8 16 (30.19%) Windows Server 2012
9 15 (28.30%) Windows XP
10 11 (20.75%) Finance
11 10 (18.87%) VoIP
11 10 (18.87%) ITIL
12 9 (16.98%) MS Excel
12 9 (16.98%) HP
12 9 (16.98%) Dell
13 8 (15.09%) Degree

Support Analyst
Top Related IT Skills in Crawley by Category

For the 6 months to 22 August 2014, IT jobs across the Crawley region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (3.77%) IIS
2 1 (1.89%) SharePoint
2 1 (1.89%) MS Exchange
Applications
1 25 (47.17%) MS Office
2 9 (16.98%) MS Excel
3 1 (1.89%) AutoCAD
Business Applications
1 1 (1.89%) HFM
Communications & Networking
1 19 (35.85%) DNS
1 19 (35.85%) DHCP
2 17 (32.08%) Firewall
2 17 (32.08%) Wi-Fi
3 16 (30.19%) DMZ
3 16 (30.19%) FTP
3 16 (30.19%) TCP/IP
3 16 (30.19%) VPN
3 16 (30.19%) LAN
3 16 (30.19%) WAN
4 10 (18.87%) VoIP
5 6 (11.32%) SAN
6 1 (1.89%) Internet
6 1 (1.89%) Wireless
Database & Business Intelligence
1 20 (37.74%) SQL Server
2 3 (5.66%) SQL Server 2005
3 2 (3.77%) Oracle Reports
3 2 (3.77%) SQL Server 2008
4 1 (1.89%) SQL Server Reporting Services
4 1 (1.89%) Hyperion Smart View
4 1 (1.89%) MySQL
4 1 (1.89%) Crystal Reports
General
1 11 (20.75%) Finance
2 6 (11.32%) French Language
3 2 (3.77%) Aerospace
3 2 (3.77%) Electronics
3 2 (3.77%) Telecoms
3 2 (3.77%) Online Betting
3 2 (3.77%) Retail
3 2 (3.77%) Military
Libraries, Frameworks & Software Standards
1 2 (3.77%) XML
Miscellaneous
1 6 (11.32%) Computer Science
2 2 (3.77%) Blackberry
2 2 (3.77%) iPhone
2 2 (3.77%) iPad
3 1 (1.89%) Foreign Exchange (FX)
3 1 (1.89%) Management Information System
Operating Systems
1 36 (67.92%) Windows
2 20 (37.74%) Windows Server 2008
3 19 (35.85%) Windows 7
4 17 (32.08%) Windows Server 2003
5 16 (30.19%) Windows 8
5 16 (30.19%) Windows Server 2012
6 15 (28.30%) Windows XP
7 1 (1.89%) Android
7 1 (1.89%) Linux
7 1 (1.89%) Mac OS X
Processes & Methodologies
1 10 (18.87%) ITIL
2 6 (11.32%) Kalman Filter
3 3 (5.66%) Project Management
4 2 (3.77%) ERP
4 2 (3.77%) Root Cause Analysis
4 2 (3.77%) Time Management
4 2 (3.77%) Communications Security
4 2 (3.77%) Information Management
5 1 (1.89%) User Acceptance Testing
5 1 (1.89%) Performance Testing
5 1 (1.89%) Test Scripting
5 1 (1.89%) Data Analysis
5 1 (1.89%) Project Planning
5 1 (1.89%) Software Testing
5 1 (1.89%) Change Control
5 1 (1.89%) Business Intelligence
5 1 (1.89%) Service Management
5 1 (1.89%) Regression Testing
Programming Languages
1 24 (45.28%) SQL
2 2 (3.77%) C
3 1 (1.89%) T-SQL
Qualifications
1 8 (15.09%) Degree
2 2 (3.77%) SC Cleared
2 2 (3.77%) Security Cleared
3 1 (1.89%) ACCA
3 1 (1.89%) CIMA
Quality Assurance & Compliance
1 16 (30.19%) SLA
2 3 (5.66%) Sarbanes-Oxley
System Software
1 20 (37.74%) Active Directory
2 6 (11.32%) Xen
3 3 (5.66%) VMware Infrastructure
3 3 (5.66%) VMware ESXi
4 2 (3.77%) vSphere
5 1 (1.89%) XenDesktop
Systems Management
1 3 (5.66%) NetBackup
2 2 (3.77%) SCOM
3 1 (1.89%) SCCM
Vendors
1 23 (43.40%) Microsoft
2 9 (16.98%) HP
2 9 (16.98%) Dell
3 4 (7.55%) VMware
4 3 (5.66%) Symantec
5 2 (3.77%) Citrix
5 2 (3.77%) Oracle
6 1 (1.89%) Apple
6 1 (1.89%) Sage
Crawley, West Sussex
PAW Associates
Salary: From £26,000 to £28,700 per annum + Benefits
Posted: 2 days ago