The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the West Sussex region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 17 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
17 Dec 2014
Same period 2013 Same period 2012
Support Analyst
Rank 53 53 62
Rank change year-on-year
0 +9
Permanent jobs requiring a Support Analyst 40 42 59
As % of all permanent IT jobs located in West Sussex 3.77% 3.79% 3.75%
As % of the Job Titles category 3.88% 3.90% 3.92%
Number of salaries quoted 38 40 56
Average salary £28,600 £28,125 £25,000
Average salary % change year-on-year
+1.68% +12.50%
90% offered a salary of more than £20,000 £18,600 £19,000
10% offered a salary of more than £36,000 £45,150 £42,500
UK excluding London average salary £27,500 £28,000 £28,000
% change year-on-year
-1.78% -
Support Analyst
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Sussex region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Sussex
Permanent IT job ads with a match in the
Job Titles category
1031 1076 1507
As % of all permanent IT jobs located in West Sussex 97.08% 97.20% 95.74%
Number of salaries quoted 915 964 1365
Average salary £38,500 £40,000 £37,500
Average salary % change year-on-year
-3.75% +6.66%
90% offered a salary of more than £23,172 £25,000 £21,500
10% offered a salary of more than £50,000 £55,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in West Sussex

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the West Sussex region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in West Sussex

Support Analyst
Salary Trend in West Sussex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the West Sussex region.

Support Analyst Salary Trend in West Sussex

Support Analyst
Salary Histogram in West Sussex

This chart provides a salary histogram for IT jobs citing Support Analyst across the West Sussex region over the 3 months to 17 December 2014.

Support Analyst Salary Histogram in West Sussex

Support Analyst
Job Locations in West Sussex

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the West Sussex region over the 3 months to 17 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Gatwick - 15 £35,000 -
Crawley -18 14 £28,500 -18.57%
Burgess Hill - 3 £20,000 -
Support Analyst
South East

Support Analyst
Top 30 Related IT Skills in West Sussex

For the 6 months to 17 December 2014, IT jobs across the West Sussex region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 33 (36.67%) Windows
2 32 (35.56%) Microsoft
3 26 (28.89%) ITIL
4 25 (27.78%) Active Directory
5 23 (25.56%) SQL
6 19 (21.11%) MS Excel
6 19 (21.11%) German Language
7 18 (20.00%) French Language
8 14 (15.56%) MS Office
9 12 (13.33%) Finance
10 11 (12.22%) SharePoint
10 11 (12.22%) Service Management
11 10 (11.11%) Windows 7
12 9 (10.00%) Android
13 8 (8.89%) SQL Server
13 8 (8.89%) CRM
13 8 (8.89%) Wi-Fi
13 8 (8.89%) Wireless
13 8 (8.89%) Retail
14 7 (7.78%) C
14 7 (7.78%) WAN
14 7 (7.78%) Microsoft Certification
14 7 (7.78%) Avaya
15 6 (6.67%) .NET
15 6 (6.67%) Salesforce.com
15 6 (6.67%) VMware
15 6 (6.67%) Italian Language
15 6 (6.67%) Spanish Language
15 6 (6.67%) Windows Server 2008
16 5 (5.56%) CMS

Support Analyst
Top Related IT Skills in West Sussex by Category

For the 6 months to 17 December 2014, IT jobs across the West Sussex region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 11 (12.22%) SharePoint
2 5 (5.56%) CMS
3 3 (3.33%) MS Exchange
4 2 (2.22%) SAS
4 2 (2.22%) IIS
5 1 (1.11%) BizTalk Server
5 1 (1.11%) SharePoint 2010
Applications
1 19 (21.11%) MS Excel
2 14 (15.56%) MS Office
Business Applications
1 1 (1.11%) SAP APO
Cloud Services
1 1 (1.11%) Office 365
Communications & Networking
1 8 (8.89%) Wi-Fi
1 8 (8.89%) Wireless
2 7 (7.78%) WAN
3 3 (3.33%) LAN
3 3 (3.33%) Firewall
4 2 (2.22%) Unified Communications
4 2 (2.22%) DNS
4 2 (2.22%) DHCP
4 2 (2.22%) TCP/IP
4 2 (2.22%) SAN
5 1 (1.11%) Internet
5 1 (1.11%) VPN
Database & Business Intelligence
1 8 (8.89%) SQL Server
2 2 (2.22%) SQL Server 2005
3 1 (1.11%) SAP BW
3 1 (1.11%) MS Access
3 1 (1.11%) SQL Server Reporting Services
3 1 (1.11%) Relational Database
General
1 19 (21.11%) German Language
2 18 (20.00%) French Language
3 12 (13.33%) Finance
4 8 (8.89%) Retail
5 6 (6.67%) Italian Language
5 6 (6.67%) Spanish Language
6 4 (4.44%) Billing
7 1 (1.11%) Manufacturing
Libraries, Frameworks & Software Standards
1 6 (6.67%) .NET
Miscellaneous
1 3 (3.33%) Computer Science
2 2 (2.22%) Analytical Skills
3 1 (1.11%) Blackberry
3 1 (1.11%) iPhone
3 1 (1.11%) iPad
3 1 (1.11%) Data Structures
Operating Systems
1 33 (36.67%) Windows
2 10 (11.11%) Windows 7
3 9 (10.00%) Android
4 6 (6.67%) Windows Server 2008
5 4 (4.44%) Windows Server 2012
5 4 (4.44%) Windows Server 2003
6 3 (3.33%) zOS
6 3 (3.33%) Linux
6 3 (3.33%) UNIX
7 1 (1.11%) Mac OS X
7 1 (1.11%) Windows XP
7 1 (1.11%) Windows Phone
7 1 (1.11%) Windows 8
Processes & Methodologies
1 26 (28.89%) ITIL
2 11 (12.22%) Service Management
3 8 (8.89%) CRM
4 4 (4.44%) ITIL V3
4 4 (4.44%) Data Analysis
5 3 (3.33%) Problem Management
5 3 (3.33%) Continuous Improvement
6 2 (2.22%) Line Management
6 2 (2.22%) Incident Management
6 2 (2.22%) Disaster Recovery
7 1 (1.11%) Project Management
7 1 (1.11%) ERP
7 1 (1.11%) Change Management
7 1 (1.11%) Regression Testing
7 1 (1.11%) Software Testing
7 1 (1.11%) Systems Analysis
7 1 (1.11%) Project Planning
7 1 (1.11%) Performance Testing
7 1 (1.11%) Test Scripting
7 1 (1.11%) Change Control
Programming Languages
1 23 (25.56%) SQL
2 7 (7.78%) C
3 3 (3.33%) Java
4 2 (2.22%) VB.NET
5 1 (1.11%) T-SQL
5 1 (1.11%) VB
Qualifications
1 7 (7.78%) Microsoft Certification
2 4 (4.44%) MCSE
2 4 (4.44%) MCSA
2 4 (4.44%) Cisco Certification
2 4 (4.44%) CCNA
3 3 (3.33%) MCP
4 2 (2.22%) VCAP
4 2 (2.22%) CCNP
5 1 (1.11%) Degree
5 1 (1.11%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 1 (1.11%) Sarbanes-Oxley
1 1 (1.11%) SLA
System Software
1 25 (27.78%) Active Directory
2 2 (2.22%) VMware Infrastructure
3 1 (1.11%) VMware ESXi
3 1 (1.11%) XenDesktop
Systems Management
1 2 (2.22%) SCOM
2 1 (1.11%) NetBackup
2 1 (1.11%) SCCM
Vendors
1 32 (35.56%) Microsoft
2 7 (7.78%) Avaya
3 6 (6.67%) VMware
3 6 (6.67%) Salesforce.com
4 4 (4.44%) Oracle
4 4 (4.44%) SAP
4 4 (4.44%) HP
4 4 (4.44%) Cisco
5 3 (3.33%) Citrix
6 2 (2.22%) BT
6 2 (2.22%) Symantec
6 2 (2.22%) Remedy
6 2 (2.22%) Intel
6 2 (2.22%) NetApp
7 1 (1.11%) Pegasus
7 1 (1.11%) Apple
7 1 (1.11%) CA
7 1 (1.11%) IBM
7 1 (1.11%) Cognos
7 1 (1.11%) Capita